BEST WESTERN PREMIER Hotel Kukdo,  Séoul

4.0/5  - based on 698 guest reviews.
310 Uljiro 4 Ga, Jung Gu, 100-849, Seoul, Republic Of Korea - See map
+82 2 6466 1234 +82 2 226 61445

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Massage services
    Massage services
  • Onsite laundry
    Onsite laundry
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The BEST WESTERN PREMIER Hotel Kukdo opened in March 2007 in the heart of Seoul and enables both business travelers and tourists to on-foot access of the most well-known business, entertainment, and shopping areas of Myung-dong, East Gate Market (Dongdaemun), City Hall and the government offices. There is a subway station (Uljiro 4-ga Sta. ) right next to the hotel that connects to line No. 2 and No. 5. Subway line No. 5 (Gimpo Airport, Uljiro 4-ga Subway Sta. ) provides very comfortable access. In addition, the limousine bus number 6015 from Incheon International Airport and the limousine bus No. 6021 from Gimpo International Airport stop directly in front of the hotel. The hotel has 295 guestrooms, designed with new generation image that is bright, clean and comfortable. All guestrooms are equipped with 26-inch LCD TVs with various movie channels, electric bidet, private safe, free high-speed Internet Wi-Fi access, large working desk, mini bar, electric pot and complimentary bottled mineral water. The hotel also has buffet and fine dining at the Patio Restaurant, a business center with three boardrooms, computer rooms with three different languages, fitness center with the latest model of machines, two mid-size banquet rooms and parking facility. Enjoy your stay!

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Room 1

Guest reviews


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based on 703 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
186
Verygood
 
425
Medium
 
75
Poor
 
15
Horrible
 
3
Business Business 79
Couples Couples 120
Family Family 153
Friends getaway Friends getaway 180
Solo travel Solo travel 80
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN PREMIER Hotel Kukdo,Séoul
  • 4
    « Business & tourist hotel. »

    Good stay here for my first time in Seoul. Located near the 2 night markets: within walking distance to Gwangjang & 1 metro stop west of Dondaemun. From Dondaemun, you' re already at transfer point for shopping district, Myeongdong, 1 metro stop west. Go further west 2 metro stops & you're at Namdaemun market. Entering at closest metro entrance/exit 10, you'll encounter the underground shopping. If into tea cakes, will be your first shop on left. ATMs(CDs) also exist in the underground. Fee ATMs turned out to be more reliable for about $3-4. For foreign cards, expect to be limited to credit card cash advances. There is Korean steakhouse about 1 block N of exit 10 just before next intersection on same W side. You'll find table service & credit cards are accepted. It'll be wise to bone up on your Korean.

    4
    « No nice restaurants close by. »

    Room was clean and neat. Picked this hotel as airport shuttle bus stops in front of hotel. However it is not walking distance to major shopping areas but there is a hotel shuttle that drops you off but does not pick you up.

    4
    « Close to subway »

    Room was decent size for foreign country. Staff was not that friendly but maybe that's how it is in Korea. Not many nice restaurants close to hotel. Hotel offers limo service within the town to set locations but no returns.

    5
    « Great Introduction to Korea »

    Although not exactly centrally located, this hotel is close to the subway and there is a shuttle bus. The Airport Limousine bus stops at the hotel. Reception is good. The rooms are big, comfortable and clean with free tea and coffee as well as the usual shampoo but toothbrushes and toothpaste is not free. Breakfast is good with Western style bacon and eggs, fruit as well as Korean style food. The bar/restaurant is good but pricey. Restaurant service can be slow but cheerful.. Highly recommended!

    4
    « great place to stay »

    1. room size ok and clean 2. staff very friendly and helpfull 3. near subway station 4. walking distance to Myeongdong market 5. convenience shop nearby 6. restaurant just walking distance 7. quite place during night time.

    3
    « SEA workshop »

    5 days stay, centrally located, shopping areas in walking distance. The hotel is not equipped with modern facilities. Mini bar is empty. Breakfast is reasonably good. Room facilities are ok and friendly staff ...

    4
    « seoul hotel »

    Good location for sightseeing and Metro close by. Stingy giving water. Food expensive in hotel. Lots of restaurants within walking distance. Airport limo stops at front door,.free shuttle to 2 local areas but not return.

    4
    « Nice hotel - close to subway station »

    Good hotel - situated quite far from the tourist attractions but just a minutes walk to the subway station of a main line. Rooms are up to expectations - kinda odd having a basin in the room itself rather than in the shower room. Staff were nice - they're Koreans anyway! Don't mind coming back here again.

    4
    « Wonderful service, great location »

    This hotel is located in between two subway stations, where we could easily access 3 of the metro lines, namely lines 2, 3 and 5. If you walk in the direction behind the hotel for about 10 minutes, you can reach Chungmuro station where you can take line 4. Took the airport bus 6015 for 15000won from Incheon airport, and it stopped right in front of the hotel. Same for when you are going to the airport, you can take it straight from the same stop. There is also an hourly free shuttle from the hotel to dongdaemun and myeongdong. Hence location wise, it was literally perfect. We booked a standard room and were pleased to find it up to the standard of a 4 star hotel. We were given a room on the 20th floor where we had a fantastic view of the city. The room itself was clean, comfortable and spacious enough, although the tv was a little small by Korean standards. Bedroom slippers were provided, as were shower gels, shampoo, cotton buds, sewing kits etc, but you should bring your own toothpaste and toothbrush (though alternatively you could purchase a toothbrush from the hotel for 2000won). The room also had a safety deposit, hairdryer, bathrobe (though a bit mouldy looking) and high speed free wifi, as well as a kettle with free tea bags and coffee mix. We used the gym a couple of times and they had most of the upper body building equipment, although there were no dumbbells. One thing I should highlight is the impeccable service of the staff. We had to print something urgently one night and the reception staff kindly allowed us to use the workstation and printer at the lobby for 5 minutes for free. Also, we had a bouquet of flowers with us, and initially, we had unwrapped it to put it in a bottle of water. However the next day, we returned to find that the housekeeping staff had thrown away the plastic wrapper for the flower. We didn't think much of it until the day of check out, until we decided to take the flowers along. So we called reception to ask if they could provide some plastic/paper wrappers, and they apologised for accidentally throwing the plastic wrapper away. In fact, the housekeeping team actually called back a few minutes later to tell us that they were going to buy a new plastic wrapper for us, and to check with us the size of the bouquet! In 10 minutes, they came to the door with a big plastic sheet and a few ribbons, just in time for us to wrap up the flowers before checking up. We were very much impressed with the prompt and efficient service of the staff and would like to commend the housekeeping team here.

    3
    « Hotel may have polite staff but it needs an attitude adjustment. »

    1. We arrived at 10:30 a.m. and asked to check in early. After some confusion at the front desk we were told it would not be possible. We then asked if any rooms were available and we were told yes and if we wanted, early check in would cost 20000 WON. I elected to snooze for an hour on a sofa in the lobby and save the money. 2. Several days into our stay we noticed that a hotel shuttle bus was parked on the street in front of the hotel. When we asked reception why we had not been told about it, the answer we got was that there is a sign on the first floor and we had not asked about the shuttle. Reception is located on the second floor and if a person goes directly to reception when they enter the hotel, like we do, they will never see the sign on the first floor. Why isn't this sign about the shuttle bus at the reception counter? 3. It took two tries to get a burnt out light bub changed. We informed front desk in the morning but it was still burnt out when we came back in the evening. We then unscrewed the bulb and took it to the front desk. A few minutes later a hotel staff member came to the room to see what the problem was. He then called a repair person who installed the new bulb. A somewhat inefficient process... The nickel and dime attitude of the 20000 WON early check in charge really irritated us. Also if you forget your toothbrush or razor don't expect these to be complimentary as in other Best Western hotels. More nickel and dimeing... The room was clean and comfortable. Hotel is within walking distance of city hall. Airport bus stops in front of the hotel. Surrounding area has lots of small shops of every kind from restaurants to light industry.

  • 4
    « SOUTH KOREA - A LAND OF EXTREMES »

    A nice place to stay. Rooms are a good size. A convenient place to stay as transport is accessible. The rooms are airconditioned and internet is free. There is a buffet breakfast . Hotel staff are very courteous. Air-conditioning was not very good especially at night when it seemed to be switched off and when we complained it would be switched on again.

    5
    « Very comfortable but not central »

    The location of the hotel is a little way away from the busiest areas, however it is very easy to get to the main shopping and tourist areas, either by public transport or on foot. The hotel itself is very pleasing: check-in was quick and easy. The room was a good size, clean and comfortable. The staff are very friendly and helpful with a good level of English. Breakfast offers a selection of cooked breakfast, cereal, toast, pastries, Korean style breakfast and fruit plus coffee and juices. All in all a very pleasant stay, would recommend to anyone except ultimate luxury seekers.

    4
    « ??????? ??????? ??????? »

    My first time in Seoul, summer time but its whether so cool. Korean food are very nice and I love gimji so much. Transportation in Seoul very convenience and suitable price for tourism. All street have a lot of cosmetics Korea brands shops for shopping.

    4
    « Location is very good »

    Location is good. Price is affordable. Very near to dong dae mun and subway which makes travelling around is a breeze. Rooms and bathroom could be more better. Breakfast choice is limited and not much varieties.

    5
    « superb buffet. Center of Seoul. Great View. »

    Clean, well appointed room that looked to be new. Robe and slippers for use. Complimentary water. Mini bar. Did I say clean...VERY clean with nice big bathtub in standard room. Great View. Convenient to subway.

    4
    « Conveniently sited hotel. »

    Hotel with convenient location with limousine service stop direct to the Incheon(won 15000) or Gimpo Airport (Won 7000)right outside. Also a short walk from the nearest metro station. Good quality restaurant serves Korean and Western food. Rooms clean, spacious with good quality furnishings.

    5
    « Great Place to Stay, Near Shopping Dictricts »

    Bus from and going to the airport stops right in front of the hotel. Breakfast served was good. Rooms were very clean and spacious, with complimentary kit, slippers, bathrobe and other amenities. Reception staff were also very helpful. I forgot my keys to my luggage and they helped me open it. They also lent me an adaptor to my phone. It is a 15-minute walk to shopping dictricts Myeong-Dong and Dong-daemon.

    4
    « Out of town but close to Metro »

    I stayed here in March. There is a paid bus service that goes from the airport to the hotel. The reception staff are very friendly and have a mixture of good and very basic English. The hotel is close to metro stations. The rooms are nice and bright and I had a room looking out towards the hills. Breakfast was not included in my deal so I cannot comment on it. Taxis to town and the Main Railway station are cheap. You can walk into town and City Hall in 15-30 mins depending is you are a slow or fast walker. As for people saying there are lots of hardware and shops selling light fittings and light bulbs. There are but they are not overpowering and it brightens up your day :) Free Wifi in hotel.

    4
    « Close to subway station »

    We had a nice stay here. We took the Airport bus 6015 for W10,000 per person. The ticket booth for the Airport Bus is located next to Gates 4 and 9 inside the arrival floor (1F) and outside next to Gates 4, 6, 7, 8, 11, 13 and 9C. The subway station was pretty close to the hotel, it was less than a five minute walk. They upgraded us to a family room with a king size and single bed. The room was clean and I like that the hardwood floors, I can tell that the floor was clean. I also like that the vanity sink was outside the bathroom. The bathroom was clean and the bathtub was large and deep. They had a mini fridge, electric kettle, tea and coffee in the room. There was also a thin robe, slippers and safe in the room. Definitely a nice stay.

    2
    « Airco not working »

    This hotel is in a good location close to an underground station on the circular line. You can actually walk for miles underground if you wish. There are no restaurants nearby. At the time of our visit, the airco system of the hotel had not yet been switched on after the winter. However, the temperature in the room was 27 degrees C and we were unable to bring it down by opening the window. We could not do that during the night anyway because of the noise. This was a disappointing experience in a BEST Western Hotel.

  • 4
    « Location is very good »

    We stay in this hotel for one night. The location of this hotel is awesome cause it is in ?Euljiro 4(sa)-ga? station. This station is in Line 2,it's easy to get to everywhere and so many famous place. This hotel also have FREE wifi in your room. One of the doorman in the first floor is really nice, he answer all my question friendly with smile. It really make me feel so great.

    4
    « Great location »

    We had a triple room and it worked very well, for our party of three. There was three twin beds in the room. The room was clean as was the lobby and hall ways. The staff were gracious and very helpful. The Limo bus line transfer company stops right in front of the hotel and was very easy to use. There are entrances for the subway within a block. and open air market is very close. I would recommend the breakfast buffet as it worked very well for us. It was quiet and we were not bothered by street noise even when we left the window open at night, I would stay at this property again when in Seoul.

    5
    « Very Satisfactory Accomadations »

    Searching for a hotel for three friends traveling together brought us to the Kukdo due to their room with 3 twin beds. Worked perfectly and also having the sink and vanity area outside of the bathroom was an added bonus. One friend came in by car and found the parking garage easily accessible, and the Airport Limo Bus 6015 was the easy solution for us coming from the airport. Worked perfect and literally is right at the front door. The front desk staff all spoke English and were very gracious (as it seems everyone in Seoul is!). The buffet breakfast is extra, but very nice with selections spanning all cultures. It was a good choice and I wouldn't hesitate to stay there again.

    1
    « Beware of Extra Charge to Your Credit Card »

    I stay at this hotel on November 2015 with my partner for 2 nights. The location was good. Close to subway station and airport bus stop located in front of the hotel. The hotel was clean and value for your money. I would like to give 4-5 rates if there is no extra charge to my credit card. During my check out, the staff told me there will be no extra charge to my credit card since i have paid the hotel by AGODA before i arrived to the hotel. However a month later there is a 1,000 KRW charge to my credit card from the hotel. I even dont know what service that i used so they charge my credit card wothout confirmation.

    3
    « Direct from ICN airport »

    We chose this hotel because there is a direct Airport Limousine bus 6015 which we could take from Incheon airport. Location-wise, it is quite a distance from the main Myeongdong shopping district. The area is surrounded by lighting and hardware shops. But there is a subway just ahead (Eujiro-3). From the hotel, we walked to the Gwangjang Market for breakfast. Reason for giving a 3-star rating is due to a lack of eateries at the surround.

    4
    « good stay »

    Hotel located in middle between Myeongdong shopping area and Gwangjang Market 15 min walking distance away from both. Grocery store next to the hotel otherwise most of the shop are electricity shops. Airport Bus No. 6015 is stopping in front of the hotel entrance and subway is few meters away from the hotel. Reception is on 2nd floor. I booked double bed room which was good on size and clean. The washbasin is on the room corridor not on the bathroom. The only problem it is so noisy as you hear everything on the corridor. As during my stay a family how has 2 rooms was next to my room and they were very annoying as they start shouting and running on early morning.

    4
    « Local 5 star rated hotel with Japanese touch »

    Local 5 star rated hotel, International 4 star rated. Location is outside of all the tourist places, subway station is less than 2 mins away. There are two 24 hours convenience stores nearby, one next to the hotel, the other bigger one is about 3-5 mins walk away. Airport Limousine bus stop (for services 6015 10,000 won to Incheon International airport and 6021 to Gimpo International airport) is directly infront of hotel and at the beginning of a loop, if you are heading to the airport, you be assure of a seat. The airport limousine bus will reject passengers (with luggages) when the cargo hold is filled up and that happens mainly from Myeongdong stops onwards (which is after the hotel). It takes about 80 mins from the hotel to reach the airport. The subway underground mall can link you to many places and shelter you from the cold, rain or sun. Do explore the underground link to make life better for yourself. Hotel location is surrounded by hardware and lighting shops. There is nothing much within the immediate vicinity but walk one station away and you reach Dongdaemun. The underground mall is worth exploring for local way of life. There is a local dry produce market across the subway entrance. Hotel is clean and modern with Japanese touch. Level 2 Front desk and concierge is kind of straight faced and not exactly friendly to help. Hotel is very strict on check in timing, we arrive at 12pm and were told to come back after 2pm. Front desk didn't even bother to check if any rooms were available. We asked for old used newspaper to wrap some fragile items and were rejected. The scotch tape that we asked for, was recorded onto the system to make sure we return it ! Bell boys on first floor are very friendly. Hotel do not provide free toothbrush (it's chargeable) but provides toothpaste. There are many power sockets within the room, all will require the adapter which the hotel housekeeping would send to you without any deposit. Hotel is worth the comfort if you are willing to travel abit and don't expect much service. Ask for rooms that do not face the office building, you can literally see the people working there and vice versa. == General Note == Most Korean hotels do not provide toothbrush and toothpaste (some do give toothpaste though). Most places including public transport are not elderly or disabled friendly. From and to the airport, it is better to use airport bus than the subway, the subway stations are not luggage friendly. The lift in the subway is reserved for the elderly and disabled. There is only one lift and is usually located far away. Good if you can speak some Mandarin, you have higher chance of communicating with a Korean who can speak Mandarin. English is not widely understood.

    4
    « with a view on Seoul Tower and old part of the city »

    Very good localization. In front of this hotel there is a airport limousine bus stop, 50 m away metro station. Absolutely a stone throw main attractions. 300 the Seoul Lantern Festival - must see in the evening. One big minus of this hotel- breakfast. It is served till 10 AM but at 9:30 there is very little on the buffet and at 9:50 waiters are taking all the stuff away. So if you come to breakfast at 9:50 you will find clean table. The price of breakfast is about $20 pp. Very bad value to money. I have never met such situation before.

    4
    « Decent hotel with good location »

    The hotel situted in the very good location. Only less than 50 steps to subway. The room is clean and bed is comfy. Bathroom is bit small but clean. Reasonable price and the service is nice. The hotel interior is not luxury style, its more into business downtown hotel. Recommended for those who like to stay in decent clean hotel with good locayion.

    4
    « Convenient location, next to subway »

    Stayed 2 nights. Decent room size for 3 persons. Location is a bonus as it is next to subway,1 stop from Dongdaemun. My package came with breakfast. Loved the spread which comprises of mainly western food choice, a nice break from traditional Korean cuisine. Just around the corner ( less than 10min) is a street of small Korean eateries.

  • 4
    « ????????????????????????????? Very Good Location »

    ???????????????????????? 28 sq.m. ??????????????? ????????? ???????? ??????????????????????????? ???????????????????? ???????????????????????????????????????? ????????????????????? ?????????????????????? ???????????????? ??????????????????????????????????????????????????????????? ???????????????????????? ?????? ??????????????????????????????? ?????????????????? ??????????????? CU ??????????????????????? ?????? Airport Bus ????????-???????????????????????? ??????????????? (Euljiro4-ga station exit 9 ) ?????????????????????????? ????????????????????????????????????????????????????? ??? ???2 ??????? ?????? 5 ?????? ?????????????????????????????????????????????????????????? Free Wi-fi ??????????????????????????????????? Very Good Location Airport Bus Stop 6001, 6021 and 6015 in front of this hotel and very near Subway Euljiro4-ga station exit.9

    4
    « Upholding the Image Equity of Best Western »

    In downtown Seoul and could be easily identified from distance. Professional staffs with good command of English and service quality. One of the few hotel that upholding the image equity of Best Western; should have more of these hotels in the BW chain.

    3
    « 20-30mins walk to Myeongdong and near underground »

    The best point is Airport Bus station just in front of hotel and the underground station also nearby. You can take about 20-30mins walk to shopping centre-Myeongdong and Dongdaemun. However, if you feel hungry at night, only one convenience shop beside the hotel, no more resturant nearby. The room is clean but not too big, one bottle of still water provide every day for each person. Free wifi in room.

    4
    « Great place »

    Very central location close to metro stations with excellent access to all parts of the city. The hotel is very clean and modern and has nice rooms with wifi. The staff is very friendly and speaks english. Overall a great place.

    4
    « Good hotel »

    Good hotel, clean rooms and nice staff with good english. Location is average, a bit dark around the hotel at night - but did not have any problems with that. As it did not include breakfast and there is not much around the hotel, had to walk a bit every morning to find a decent coffee shop. Overall experience was good for a really good price! Would only recommend at least checking other hotels - closer to myeong dong for instance.

    4
    « Nice and confortable place to say in Seoul »

    I'm back at the hotel after a few years, I appreciated the kindness of the staff, the Cleaning and operation of the chamber. Breakfast is not the best for a hotel of this level, especially in the choice of food. Convenient for both the poszione / from airport with fernata bus 6015 in front of the hotel that the subway to get around town.

    4
    « Pleasant Evening, Excellent Value »

    Our stay at the hotel was just for 1 night so we didn't have to travel back and forth between our home and Seoul (1.5 hours each way). We were able to explore Seoul better and enjoy a relaxing night at this hotel. The hotel is immaculate, and the staff is very friendly. We showed up 3 hours before check-in hoping to just drop off our bags at the concierge. They were able to get both our rooms ready and check us in within 10 minutes of arriving. For the price, this hotel can't be beat. The only word of caution is the location. There is NOTHING within walking distance, and the views are horrendous. That being said, a 10 minute subway ride in any direction will get you to some very popular tourist destinations in Seoul. Subway station is only a 1 minute walk from the hotel.

    4
    « Nice Affordable Hotel »

    Best Western Premier Kukdo was a decent hotel at an affordable price. I stayed in a twin room for two nights. Upon arrival, the staff on the first floor was very welcoming and warm. On the second floor at the check-in counter, the staff were nonchalant. There was no expression, only business. Check-in and go to your room. The location was fantastic! The subway is near the hotel and it is very easy to get a taxi on the street the hotel is on. There are many places to visit and restaurants to experience near the hotel. My room was small for a twin room but comfortable and clean. I did not try the food at the hotel but the hotel restaurant looked very clean with a nice layout. Overall, there was nothing spectacular about the hotel except the location. After a long day, don't expect to be greeted warmly by the front desk. The staff was not welcoming. Although, I only stayed at this hotel for two nights, I would stay here again. My experience was not welcoming considering the staff but I was there for a short time.

    3
    « I will not question the hotel's integrity but it sure is suspicious »

    I stayed in the hotel recently from 22 Sept to 27 Sept 2015. Having lived in Seoul previously, I must say that the location of this hotel is a rather convenient. It is about 10 min - 15min walk to Myeongdong and about 10 min walk to Dongdaemun. You have to walk past hardware stores/lighting stores to get to those places but it is generally safe in Seoul. I was initially looking at other hotels around the area but felt that the direct Limo bus (6015) sending me right to the doorstep, subway Lines 2 and 5 were of convenience to me. The conseige is on the first floor and you have to go to the second floor to check-in. Check-in was efficient and staff could speak good English. I was amazed when I saw a young lady telling the check-in staff that she has left her headphones in the room after check-out and here to retrieve it. However, the hotel staff kept insisting that there was nothing found in the room. In the end, she gave up asking for her headphones. I was not led up to the room and had to go there myself. A little surprised but such lack of service. However, I am not that particular as my luggage was not heavy. My booking did not come with breakfast and I must say that it is not easy to find food in the vicinity. You could find some convenient store but that's about it. Bed was rather comfortable but pillows were soft. Overall, I could sleep well at night. Check-out was efficient. However, when I reached home, I could not find my travel adaptor. I have checked every corner of my luggage and bag and realized that I have forgotten to remove it from the room. I was charging my mobile the night before. I wrote an email to the hotel and they told me they could not find it. It then dawned upon me the check-in "missing" headphone incident. I will not question the hotel's integrity but it sure is suspicious. What's Good: 1. From a location perspective, it is good. What's Bad: 1. Price is a little steep for a hotel that needs a little make over. 2. Honesty, or the lack of it from hotel staff. Overall experience: Average stay. Will not recommend.

    3
    « Hotel near the subway... »

    Stayed in this hotel with 2 nearby subway station. Eulji-ro 3 Ga. One stop away from Dongdemun and 2 stops to Myeondong. It is a clean hotel and walking distance to two markets. Namely the Chungbu (wholesale dried fish etc) and Hwanjiang market - places to eat for dinner... A good experience. The hotel is located nearby the electrical lighting shops along the way. At least 2-e convenient shops.. With airport bus stopping infront of the hotel Won10,000 to Incheon airport every 20mins interval.

  • 1
    « staff provide wrong information make me pay $700 US dollar for uncatched flight and sleep at airport. »

    this is a 4 star hotel, i booked this hotel August 27 -31 before i travel to Europe because i hope the staff have good English communication since this is the first time i travel in Seoul. I did not have time to write comment to the hotel until i came back home yesterday. I had 12:40pm midnight airplane flight to Paris at Sept 1, and i ask the front desk staff when is the last time the airport shuttle at the hotel leave? and she answer me 10:30 , so i leave luggage at hotel and come back around 9pm, the luggage keeper told me in fact the last shuttle bus to airport is 8:20 and i have to pay by myself 80 US dollar taxi to hotel, and they don't want to take any responsibility for that. I asked them if there is anymore choice, they told me another wrong information again, which is i take taxi to Seoul Station and take airport express train to airport. When I arrived Seoul Station, the last express airport train already gone. I was crying I carried 2 luggage alone and did not know how to do, and Seoul Station Security was very nice and communicated to the taxi driver take me to airport, but it was already too late i miss my airplane....So i sleep at airport first time for my entire life, and next day i pay extra US 700 dollars to buy another airplane seat to Europe. I can not understand why a 4 star hotel give me wrong important information to customer twice and had very cold attitude. I paid much more money to book Best Western because i think they should have better staff quality, but it is the worst worst experience i had ever in my life for now!

 

Getting to the hotel ...

All directions
·From: Euijongbu-Dobong Road. Mia-Gilum-SungBuk-Ulgiro 4 Ga ·From: Gwachon-Highway No. 309. Banpo Bridge to North-Ulgiro 4 Ga ·From: Seoul Olympic Stadium. Chongdam Bridge to North- Gangbyon Highway-Banpo Road- Ulgiro St. -Ulgiro 4 Ga ·From: Incheon International Air Olympic Express way- Bangwha Bridge to North- Gangbyon Highway to Mapo Bridge- Gonduk- Namdaemun- Uljiro St. - Uljiro 4 Ga