BEST WESTERN Plus Sundial,  Scottsdale

4.5/5  - based on 566 guest reviews.
7320 E Camelback Road, 85251-3404, Scottsdale, United States - See map
+1 480 994 4170 +1 480 659 3925

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 565 traveler reviews
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Welcome to BEST WESTERN PLUS Sundial! Location is everything when you're traveling, which is why our Scottsdale hotel is nestled close to the Entertainment District, but still drivable from Camelback Mountain. Whether you prefer the great outdoors or the city life, you can have it all when you stay with us. Enjoy a large, heated swimming pool and relaxing patios at our Scottsdale hotel. A business center is also onsite so you're always connected. Scottsdale Fashion Square is in the neighborhood, and all the excitement of downtown Scottsdale is at your fingertips. Whether you're here for the Phoenix Open, a NASCAR® event, or to catch a spring training game, we'll keep you connected to all the action. The Barrett Jackson® Car Auction also can't be missed, and a trip to Taliesin West is a must. Stop by Frank Lloyd Wright's winter home and see the king of architecture in action, or slip away to the Scottsdale McDowell Mountain Preserve to really get away from it all. Students and professors at the Scottsdale Culinary Institute®, Scottsdale Community College are some of our regular guests, and a meeting with Fox Restaurant Concepts has never been easier with our easily accessible Scottsdale hotel location. Shopping in Old Town Scottsdale is a real treat, and the Arts District always has something happening. A trip to the Fifth Ave. shops completes any trip, while the Desert Botanical Gardens® is a haven in the city. If you're here for the new Mercedes Benz® dealership, it's also situated close to our property for your convenience. Reserve a room at BEST WESTERN PLUS Sundial today for competitive rates! Outdoor hot tub is closed for renovations. We apologize for the inconvenience.

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Room 1

Guest reviews


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based on 565 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
350
Verygood
 
137
Medium
 
49
Poor
 
18
Horrible
 
12
Business Business 135
Couples Couples 202
Family Family 108
Friends getaway Friends getaway 56
Solo travel Solo travel 45
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus Sundial,Scottsdale
  • 4
    « Nice Place »

    A little different for a Best Western.Different decor and layout, a nice change. Very well maintained with a very attentive staff. For the Scottsdale area very moderately price. Yes there are some very noisy clubs nearby, but turning on the a/c took care of that problem. I would highly recommended it!

    3
    « Nice Stay (if you have noise-cancelling earplugs) »

    The accommodations were clean, modern and comfortable and located in walking distance to shops and restaurants. But be aware that is also in close proximity to bars and clubs. I read about noise complaints in other reviews, but didn't think it would be that bad; it was pretty bad! All night long, it sounded like people were partying right outside my door. The obnoxious yelling and One Dance by Drake didn't stop until early morning. I feel bad for the staff because they don't have any control over the volume but if you're like me and just need a place to get some quality sleep, I'd suggest going somewhere else. Otherwise, this place is alright.

    5
    « Beautiful hotel...great value »

    Will stay here everytime we visit our son in Arizona! Beautiful area within walking distance of shopping both directions. Only downside, maybe for some people, no microwave in the room. Staff is wonderful!

    3
    « Average »

    No coments, average stay to say the list, this hotel change prices, its double expensive during winter time, but they not offer nothing extra, very disappointed about that, for this amount of money I could stay in a better hotel, next time I know and I will definitely would NOT stay at this hotel, cheep breakfast options

    5
    « Best Western is Golden »

    The staff is friendly and helpful and the rooms are clean. We had a slight emergency and needed to check in early. It was no problem and the girl was very gracious about it. But the best of all is that we can have our dog with us!

    4
    « Dino was wonderful - the hotel was great value - we will be back! »

    I was here in October for an extended weekend with my hubby. I hadn't been to the Phoenix/Scottsdale area and had no idea what to expect re locale or location. As it turns out, this hotel is ideally located close to the Fashion Square Mall, Old Town Scottsdale, and the Entertainment district. We were greeted by Dino when we checked in and he was outstanding - he was so pleasant - he literally said to us " when you are here - this is your home if there is anything you need just let us know" great first impression. He was always very friendly and always went out of his way to help us. The hotel itself offers pretty much everything you need for a comfortable nights stay a reasonable price point. Free Wifi ( strong too ) free breakfast - hot and cold items, which was nice, a fitness room - with great equipment, ( including a fridge in there with free bottled water), and a pool with cabanas. Our room was located on the first floor and faced towards the parking lot - so subsequently we kept our shutters closed or we wouldn't have had the privacy we wanted, but that wasn't the problem of the hotel - we probably should have asked to move as soon as we checked in, but it really wasn't a big deal. The bed was really comfortable and the shower was nice. One thing there that I have never seen at any other hotel was that the shampoo, conditioner, and soap was on the wall in a pump dispenser. I actually thought it was kind of cool. From an environmental point of view, it's better, and you could easily dispense what you wanted. It definitely gave it a more budget feel, but it also made more sense. Some people have commented on the noise from the entertainment district across the road - and yes -its true -its crazy how loud it can be - a deep thumping bass.. but we found if the AC is on you didn't really hear it and we were facing the road, but I would imagine all you need to do is request a room near the back and you would be fine. All in all this hotel is a great property in terms of service, value for dollar and location in Scottsdale.

    4
    « Good location and breakfast »

    Overall this hotel is fine. The staff were very helpful, the breakfast is great, and the location is great aside from some night club noise at night across the street. If you need privacy for your bathroom and have more than one person in the room you may want to stay elsewhere as the bathroom door is a slat closet door and you hear everything. If you are staying by yourself or with a spouse then it is fine.

    3
    « Best Western Sundial in Scottsdale »

    Adequate hotel. Unfortunately the hot tub / sauna was broken when we were there. Also the air conditioning was challenging and once figured out, quite noisy. Bathroom door is slatted wood. Some may have a problem with that. Great location for restaurants and bars. About a half hour drive to the airport.

    5
    « Great location and a great price »

    Overall everything was solid. For the price, you really cant beat it and they could easily charge 2x for the night. Literally across the street from Old Town and the W Hotel. The rooms we nice, got a little loud since you were so close to Old Town, but thats the scene. Would stay there again.

    5
    « Great place in a great location »

    Stayed here 4 days for business recently and really enjoyed it. My room was large, furnishings were modern and clean, bed was comfortable. The staff was very friendly and helpful; free breakfast was better than most. It is located within easy walking distance of many restaurants, bars and shops. An excellent value. I would definitely stay here again!

  • 5
    « Excellent hotel »

    The hotel exterior and grounds are excellent and attractive and I thought it would be more expensive than it actually was. The lobby has high ceiling and is interesting as people are coming and going in that area a lot.We used the fitness room each morning and would like to have had more time to use all the position on the one machine as there is a lot of positions and exercises you can do on this machine. This hotel has a nice breakfast area and a great breakfast and a couple of mornings we had coffee and a bite out beside the pool. Great location to all things in downtown Scottsdale

    1
    « Women's birthday trip to Scottsdale »

    Two friends from college decided to celebrate our 60th birthdays in Scottsdale for three days (Oct. 19-21) without our husbands. We did not care to go shopping or see a lot of sights. We just wanted to relax in and by a pool in the AZ sunshine. We picked out the BW Plus Sundial from their website. We were well aware from the web site that their outdoor hot tub was closed, and that was fine, because the site also said "Enjoy a large heated swimming pool..." That was just what we wanted, a nice heated pool and close to Old Town for dinner. As soon as we got to the hotel in the afternoon from the airport, we headed to the pool. The pool was cold, even though the outside air temperature was well over 90 degrees. So we relaxed in the chairs by the pool the first evening. The next day around noon we again headed for the pool, thinking it would be warmer. The pool was still cold, but the early afternoon sun made it tolerable once you had been in the pool for a while, so we mostly sat in the chairs but got in the pool at times to cool off, then back out to warm up. I reported to the staff at the hotel that the pool did not seem to be heated and was very cold. I was told they would leave a note for the manager, and that they had not been told before that it was cold. The next morning we again inquired why the pool was so cold, and we were again told they had left a note for the manager, and we were not given any direct answer when we asked as to whether the heater was broken or what the problem was. With only one day remaining of our trip, we sought out the manager of a longer-term rental unit where my husband and I vacation in the wintertime. The manager told us their pool was indeed heated and warm, and we were welcome to use it. So we spent that day at a very comfortable pool away from the BW Sundial! After returning to the BW late that afternoon, we again inquired about the cold temps of their pool, and again we were not given a definite answer of why, but were told there were a lot of fluctuations in air temperature lately. The air temperature the days we were there had a high of 95 each day! I told the desk clerk that I felt we deserved some kind of discount on our room for the pool not being heated. He assured me, once again, that he would leave a note for the manger, and then tried every diversion to change the subject and offer directions to the airport, a sack lunch for early in the morning, etc. While those offers were nice gestures, we were very disappointed at not having a heated pool to relax for the two full days of our vacation. The BW Sundial also had a sign that their pool was open until late at night (maybe midnight). There was no way we could have stood to be in that cold water in the evenings when the sun had gone down, so spending time at the pool in the evenings did not happen during our three nights there, even though the air temp still hovered around 90 in the evenings. I never did have any response from management at the Sundial. I could just as well have been at a lower-priced hotel with no pool. So the next time I am in Scottsdale for a short stay, I will be patronizing a different hotel that listens to their customers and provides the advertised services. .

    5
    « Awesome Get Away in Scottsdale, AZ »

    Hotel is spectacular in every way...we really enjoyed our stay and we will return again and again. And we plan to share our experiences there with our Family and Friends. We did not want to leave. A real treasure in Scottsdale, what a find!

    1
    « Stay Away! »

    Best western plus sun dial in Scottsdale, az was decent in appearance the parking lot is so tiny and only one car per room is permitted. However, the staff-specifically "Dino" was unacceptable. He absolutely ruined what was supposed to be a night to remember for a bride to be. We were not drunk. We were not loud. There was a total of 13 of us and when we walked in the lobby coming from dinner, he immediately started reprimanding us for being there. I had bought 2 rooms and he said only 4 people per room- no guests can visit in your room. I tried to explain that they would not be staying, we just wanted to open gifts and have cake... while I was saying this he was talking over me and at me so I could not speak. I finally got in, "may we use this common area to open gifts and eat cake?" He said fine so I went upstairs to grab the presents and cake, on my way up one of the girls called me because he changed his mind. I came back down and he said he changed his mind and we needed to leave immediately or he would call the cops. I tried to ask why the change of mind but he again started talking over me. The bride asked, "Sir, may we speak with you without you interrupting?" and he said no. We asked to speak to a manager and he said he was the manager (his name tag said guest services). He then said we had 20 minutes to retrieve our things and leave. Again, we had not been drinking, we were respectful, and this was recorded on their surveillance video and I extremely hope it is reviewed! We were not a group of young 20 somethings. Half of us are moms, with a median age of 30. I had been planning this night for the past 6 months. I was in tears. The bride was in tears. It was an awful, awful experience. Some of the worst customer service I've ever had. I hate confrontation. I hate causing a scene. I've never done a review before, but I am so upset. Luckily, we explained our situation to Valley Ho and we got an amazing deal on their penthouse suite. Their customer service and just basic human social skills and compassion are outstanding. Highly, highly recommend them. Also, while figuring out this ordeal- the restaurant where we had dinner (Bootleggers American Smokehouse) took our group back in and let us bring in cake and open gifts and gave us all complimentary moonshine. This is how adults treat one another. This is how businesses thrive. Superior customer service and understanding. Dana and the staff at Bootleggers really saved the night and we are so greatful. None of us will ever be staying at a Best Western and we will be writing letters to this corporate office; as well as, finding every review site possible to spread the word. Dino should not be in this business and Best Western should be avoided unless you are looking to be scolded and treated like children... no not children, treated like inferior human beings. Oh! And after leaving the lobby and deciding our next course of action, another guest walked in to check in. We watched Dino through the doors point at us and use vigorous hand motions while speaking to the guests that were checking in. Extremely unprofessional and uncalled for. We left and obeyed his command, and he still felt the need to speak with other GUESTS about the situation.

    5
    « Great Stay »

    Excellent stay, great and friendly staff. FD gave us good suggestions on things to do around the area. Rooms are big and very clean. Area was also very good. I wouldn't stay at any other hotel in Phoenix. This is my 2nd time here and will definitely come back.

    4
    « Good for a nights stay in Scottsdale »

    The location in Scottsdale very near the fashion mall was great. Samuel at the front desk gave a great first impression with his friendliness and helpfulness. The rooms are basic but renovated with a modern flare. The pool was very nice. Also, rooms were very quiet and windows tinted so rooms not too bright. We faced away from sunrise so morning light wasn't a problem.

    3
    « Noise »

    Unless you are a sound sleeper, the entertainment district that is located directly across the street will keep you up. The bars are so loud, it feels as if the music is inside your room and this goes on until around 3am.

    5
    « Excellent rooms, breakfast, staff. »

    Updated hotel, clean and comfy rooms. Nicely remodeled. Breakfast was efficient, self-serve and very good (and free). My only complaints are the internet barely worked (only on my phone and not on iPad) and the A/C is intolerably loud...very difficult to sleep with the noise.

    3
    « Just OK »

    This was our second stay at this hotel, the first was in early 2010 and we had a nice stay back then, so came back. This time we still liked the spaciousness of the king bed room, the cleanliness, and the good amenities and furnishings in the room. However the bed and all pillows were very lumpy. Luckily we were only spending one night. The room was quiet and the AC system functioned well but the bedding made for an uncomfortable sleep. Amazingly we were given the exact same room as we had in 2010 - the bed was very comfortable back then but probably a lot newer too. The room has a small refrigerator and coffee maker, hair dryer, etc. If you're staying long enough to unpack, the closet is spacious and well lit. Breakfast was just okay, not nearly as good as other BW Plus hotels. Small selection, overcooked oatmeal and some of the fruit was rotten, had to pick through several apples to find a decent one, found an okay banana though. The only coffee they served was Starbucks Verona which is too strong for our tastes. The breakfast area is very small so has very few tables. We were there early but saw several people arrive for breakfast after us and there were no tables available so they had to sit in the lobby to eat. On the plus side, the staff is very friendly and helpful. The people at the front desk at both check in and out were great. Also a good location, very close to a number of good restaurants and a shopping mall.

    1
    « Great Staff - Horrible Management »

    We've stayed a total of 32 nights at the BW Sundial since 2012 on our annual vacation. We waited until now to write this review because several staff members are so wonderful. However, the incidents of bad management have simply added up year after year until we now feel the need to warn other travelers: [1] As "platinum" BW Rewards members, we earned a "free night" last year and were guaranteed there would be no problem upon check in. On night #8, we were LOCKED OUT of our room! The female assistant manager refused to help us and insisted we'd have to contact BW Rewards to get back into our room. This, after staying 32 nights over 5 consecutive years. [2] The Sundial's wonderful breakfast supervisor always made sure the food was fantastic. Halfway into our 8 nights last year, we each noticed we'd gained weight. It turned out the management changed their "signature" Breakfast Burrito entree. Instead of equal amounts of egg, turkey sausage, and potatoes, it was now 90% potatoes - no wonder we felt bloated! [3] The general manager's dog wanders the lobby and grounds unleashed. Once, the dog was even swimming in the guest swimming pool. I questioned Jude (GM) about it and he said, "People carry much more bacteria than dogs." [4] As others have said, choose another hotel if you need to sleep at night. Zero noise regulations are enforced in the Scottsdale "entertainment district" (bars) one block away. You won't believe how loud it is until you've actually experienced it. Not only that, the Sundial has now become "party central" for visitors to the bars so the racket continues all night from hotel guest's audio equipment attached to smart phones/iPads, etc. We've booked 8 nights in Scottsdale again for 2017, but in a well-managed hotel.

  • 5
    « Great quality stay »

    The rooms were very clean with a ideal location in the heart of Scottsdale. The staff was extremely helpful polite during our stay. Our family enjoyed the breakfast and the pool on the hot summer days. We will be back next time in AZ.

    5
    « A nice place to stay »

    While ih the Phoenix region, we always choose this BW + "Sundial" hotel in Scottsdale. It's a very nice hotel, just perfect to feel "at home". It is attractive, inside and outside. One of the best bathrooms, if not the best hotel all over America, with a flexible shower, Italian style and very clean. The staff is helpful and competent. And what a nice and clean swimming pool ! Absolutely perfect !

    1
    « Bathroom doors are shutters you can see, hear and smell through »

    Anyone booking should be aware that the rooms here - every room, we asked - have bathroom doors that are shutters. They are open. You can see through them, smell through them and hear through them. Going to the bathroom? Everyone else in the room will experience that with you. Please don't stay here with anyone you aren't VERY comfortable with.

    3
    « Good location but hard bed »

    This hotel is new and clean and location is right near the Fashion square mall in Scottsdale. 20min to the airport too. Breakfast is well prepared, presented and taste was very good. However, the bed is extremely hard like other reviewers says. I am not the light sleeper but I woke up like every hours because too painful of my back during the sleep.They might need bed topper or change bed something.

    5
    « Sundial, Scottsdale »

    This is a very nice hotel! I stay here whenever I need to be in the Scottsdale area. It is close to Old Town, numerous restaurants and bars and a block or two away from Fashion Square. Great location, great rooms, great service!

    4
    « Nice hotel, good location »

    Rooms are very clean and the staff are lovey. Breakfast was good and had something different everyday. The pool looked nice but Unfortunately we were unable to use it, as it was closed due to some Debris that had fallen into it from the storm the night before we arrived, but the Aloft hotel across the road kindly let us use their pool for a few days. Old town and Fashion square mall are only a 10 minute walk away, and there's a free shuttle that stops right outside the hotel that will also take you there. Would defiantly come back to this hotel if we were in Scottsdale again .

    5
    « Wonderful Hotel with Great and Clean Service! »

    Great Staff, very clean and great location. Stayed here for business and pleasure.Impressed with the quick and friendly front desk staff. Room very clean, comfortable beds and very clean bathrooms. Pool area was very clean and well kept up.

    4
    « Trip to Downtown Scottsdale »

    The trip was a family visit and the Hotel was located in the perfect spot in Old Town Scottsdale - the staff was great - the breakfast was spot on - the room size was adequate - could have been a little larger and a bathtub would have been nice - but overall a satisfying experience.

    5
    « Beautiful Property, Excellent Staff »

    Love this Hotel! Excellent location near Fashion Square, restaurants, and nightclubs. Easy access to freeways, with many additional attractions nearby. Pool area is fabulous with lots of loungers, umbrella tables, a gazebo sitting area, and plenty of towels. King room was great, very comfy bed, wonderful in-suite Jacuzzi, walk-in shower and mini-fridge. Excellent breakfast included daily. Staff are extremely helpful and friendly, making sure every need is met. The entire property is immaculate!! Will definitely visit again.

    5
    « Exactly what we needed... »

    Stayed here for 3 nights with my daughter and her three children--ages 14-7. The room was small, but we didn't go to Arizona to stay in our room. Breakfast was great, the kiddos were able to find something different to eat every morning. The kids used the pool and loved it, yes, there isn't much of outdoor amenities, but once again--we weren't in Arizona to stay at the hotel. Will stay here again when visiting family that lives in Scottsdale.

  • 5
    « great spot, best location »

    great location, very short walk to old town, fashion square, and many other of best spots in Scottsdale. very friendly, accommodating staff. staff constantly cleaning, place was immaculate. Very quiet and comfy in the room.

    5
    « Great location, great design »

    Heart of Old Town Scottsdale. Great Breakfast and large rooms. Enjoyed staying here. Parking is in the back. Did not hear noise from road. So ask for a room that faces the back. Lots to do in Scottsdale. Shopping, places to eat. etc.

    5
    « Wouldn't want anything more! »

    If you want friendly, clean, close to stores and beautiful views then this is the hotel for you! Our family just stayed at the hotel and went on various adventures with the help and guidance of the front desk staff! They were helpful and were able to help guide my family to different activities and restaurants. The breakfast is the perfect variety of hot and cold breakfast items to help what ever mood you are in. The pool area is a perfect way to spend your day. We ate breakfast at the pool on a daily basis in the cabana. The rooms are spacious with large balconies along with coffee pots in the room. The room is sound proof...with young children I did not hear doors slamming or outdoor noise which was a bonus for us! I highly recommend this hotel for all your family needs!

    5
    « Best Western Plus never dissapoints! »

    We needed a place to stay before leaving in the morning to the Grand Canyon & stayed at the B.W. Sundial in Scottsdale AZ. The property is great for a night's stay where you can be sure you will be greeted well, Have a clean room & a comfortable bed for many times the same cost of a regular hotel room. The property has a pool & hot tub outside which we did not use as it was just a stopover place before beginning our vacation. The B.W. has a great breakfast setup in the morning from 7-10AM with fresh fruit, Yogurt, Cereal, Muffins, Eggs, coffee, Tea & make your own waffles. There is a small area if you need to use a computer or use the free wi-fi in your room. The room is good size & has a large soaking tub in it as well as stand up shower. The room was super clean & comfortable. Also a thanks needs to go out to Sue or Sandra? (not sure) at the front desk who called ahead to the B.W. Sedona Arroyo Roble to set up a room for us to stay in Sedona. The customer service stands out & Best Western has really shined with the B.W., B.W. Plus & B.W. Premier properties.

    4
    « Wonderful Stay?? »

    ??Great location:food places,short drive to golf courses,stores,(nightclubs right across the street)-for the younger crowd.If you want quick tasty bite- (reccommend mexican restaurant right across street,cute small place eat in or take out- great service,friendly staff, food, very reasonable price.????????????)??Room has a great lay out-corner sky suite 3rd floor;clean,spacious,little fridge,nice size drawers & closet great lay out,private patio,comfy bed,separate large sink from shower/toilet,separate tv room.Nice pool outside if you like a toasty july swim?? though has a cabana sit & relax.??,couple hotel parking lots entrance of hotel,very clean & well kept facility.?? Friendly helpful,hardworking hotel staff??However wii fii intermittent,very basic cable,no microwave,quirky shower set up - has only half door which water sprays out quite a bit if not careful??(but I am sure it's a easy fixer upper??)??Overall I give this hotel high score because it makes up in other ways??Always amazing visit to Scottsdale every year but this one was by far most memorable??Thanks to entire staff at Sundial Best Western Plus??See Yeah next year ??The Grants,Calgary AB ????????????

    5
    « Wonderful experience »

    We had a great experience in a nice room (#104) with a king bed and a corner-of-the-room whirlpool bath. The ceilings and doors are tall, the walls are cement block, very quiet and secure. The walk-in shower was generously-sized and the vanity was black granite. The bed was comfortable, the cooling system was modern and the TV well-positioned and sized to the large room. Very happy with the free breakfast with hot and cold items, Starbucks Coffee, free wifi, free parking and proximity to the nicer part of the greater Phoenix area. We'd gladly stay there again!

    5
    « Summer rates make this a bargain »

    Very nice property. Pleasant, professional staff. Porches or balcony for each room (no view though). Clean, everything works, air conditioner on digital thermostat is accurate + or - 1 degree. And it is fairly quiet. Walk in shower. Breakfast was good but not as extensive a selection as some BW's. Summer time pricing here is very inexpensive. I suspect rates soar in the winter.

    5
    « James from Arkansas »

    My wife & I really enjoyed our stay at BW Sundial in Scottsdale, AZ. We have stayed here before and always had a good experience. Rooms were clean and comfortable. Staff were helpful and friendly. Room rates were reasonable and priced fairly. We were 1 block from the large shopping mall and the Old Town attractions. There were good restaurants nearby, so I would say it was great.

    5
    « Exceptional Service »

    The Best Western Plus Sundial in Scottsdale, Arizona offered me a truly exceptional experience! The desk staff was very helpful and accommodating, allowing me to check-in early to prepare for an appointment following a long drive. The room was well-priced, quiet and comfortable. I appreciated the on-site parking in the rear of the property and was impressed by the grounds and exterior appearance of the hotel. Breakfast was truly wonderful - fresh and complete with eggs, sausage, fruit, rolls, excellent coffee and all in a lovely breakfast nook! Next time I visit Scottsdale for leisure, I'll choose Best Western Plus Sundial to more fully enjoy the pool and hot tub with some extra time!

    5
    « Great place to stay! »

    Great location and the rooms were clean and modern. All of the staff I encountered was friendly and helpful. This hotel sits within walking distance of a mall and several great restaurants. I highly recommend this hotel!

  • 3
    « Perfect for party lovers, not good for families with kids. »

    We were a family of 4 on vacation.( two teens with Grandma). Traveled on may 20-23 Location : Hotel located steps away from Entertainment district, literally across the road from 8 clubs. On Friday , Saturday music until 2am, very loud , can't sleep. It is near the Fashion Square, 500 m. Lost of restaurants around. Go toward the Fashion square( to the right from hotel). There lots of very nice restaurants with nice views and nice sitting area. Room: major problem is A/C. It is very loud with very strong airflow. I could not sleep with A/C on , the air was blowing into my face too much. Had to turn it off. A/C was so loud that I could hear A/C working in the room next to ours. The room was too small for 4 people. Bed was too soft for me. We didn't have good sleep at all. Room has private balcony which is very nice. NO bath tub. Wifi was fast ( free.) Pool: is outside and very nice . It was warm and good size. Jacuzzi was out of the service when were there. Pool is open till 11pm or even midnight,which is great. We had night swim, it was awesome. Breakfast: is ok. Boiled eggs, muffins, yogurts, coffee. Service: excellent. People at the counter sincerely happy to help you out and answer all your questions and give you advice. There is computer with printer to use in the lobby if you need it. I don't think so I will be back to this hotel. For the price of what we paid I could find something better.

    5
    « Very nice! »

    Very clean, well maintained, contemporary decor. Plenty of space inside the room, GIANT jacuzzi tub. Did not use the pool but it looked nice. Conveniently located with lots of dining and shopping options nearby. Would definitely look for other BW Plus properties in my limited travels.

    5
    « wow hidden gem »

    my inlaws booked this for my daughters ASU graduation trip. Never even noticed it before the POOL is like a small resort complete with cabana house. The rooms are very funky and contemporary NOT what u would expect from a best western and for a good rate. Very very nice.

    4
    « Better than expected »

    I have a friend who lives in the neighborhood adjoining this hotel's location. The location is one of the prime late-night dance club spots in Scottsdale, so on Fri/Sat night you can hear the bass beat of music from clubs across the other side of Camelback Rd. However, it's a faint noise that can really only be heard outside the door of your room or just standing right inside your door. The doors all open to outdoor walkway/balcony corridors so there is slight traffic noise when your door is open or standing outside, however the doors are super heavy and solid which helped with the noise I think and made me feel very secure considering the proximity to a main street. The hotel staff was exceptional, pleasant, helpful and the continental breakfast food/drink and breakfast area very nice and welcoming. The pool/hot-tub area is also very nice/serene as you hang under some great palm trees and have views of camelback mountain. It seemed upon arrival Friday night that many guests were dressed up and heading over to the clubs across the street, but only Sat night did I briefly hear a 2am returning group that sounded like they'd had a good time - but once inside their room no more noise could be heard. In fact my only noise complaint at all was Monday morning when a family in the room above us made a ton of noise at 4:30-5:30am when they were packing up and leaving the hotel. C'mon ppl if you have a 6:30am flight, pack up the night before and plan your exit ahead of time so that every minor detail of the morning doesn't need to be discussed as you stomp in and out of the room 50 times (with that heavy door slamming closed each time) - you're in a hotel, have some respect for the other guests who are trying to sleep!

    4
    « Very nice stay »

    Clean and modern property. Breakfast was good for the standard fare (it is what it is...some places don't know how to do continental breakfast, but this place does!). Pool was great-has a hot tub and a little enclosed lounging area as well as poolside toilet and shower (nice touch!). Only drawback was the odd layout due to the small footprint of the property. If your room is on the front of the hotel you need to walk into then out of the lobby, then cross the driveway of the rear of the hotel to get to the pool. Just unusual. Doesn't detract from the enjoyment of the pool or a peaceful stay!

    4
    « Great Property »

    Hotel is well maintained and my room was modern and clean. Breakfast was just ok but we got there as they were closing down for the day. Overall the property is very good and I will stay here again. You will not be disappointed.

    5
    « Best Western Sundial PLUS »

    I visit this hotel every year and I am always welcomed by the staff. The pool is always entertaining and well kept and the breakfast is always something I look forward to every morning. One of my favourite parts of the hotel is the location, it is within walking distance to many restaurants and different activities. I look forward to staying at the best western sundial every year!

    5
    « Exceeds expectations »

    I've stayed at this hotel several times. I've always liked the rooms and pool, but they have now updated the lobby and put in a fitness center. Breakfast is the best of a limited service hotel. Great staff, Great boutique hotel.

    5
    « A great stay »

    I stayed at the Best Western Sundial to attend a conference at the Hyatt at Gainey Ranch and rode my bike too and from along the canal and the great bike paths and lanes. My room at the Sundial was spacious, well-appointed and quiet, and at a great central location.

    4
    « A Pleasant Stay »

    We chose this Best Western because of its closeness to Old Town along with its reasonable cost. It was an enjoyable stay with a nicely-decorated room, very comfy bed, great staff, and an adequate breakfast (with great coffee). We especially liked the fact that the shower had shampoo, conditioner, and soap dispensers. It always seems like such an ecological waste to provide those tiny plastic bottles. The only downside is that we didn't realize this hotel was on the edge of the entertainment district, so it was a little noisy at night. Certainly not the hotel's fault, though, and, despite this, we'd return.

  • 5
    « Great Stay »

    Staff and hotel were great. Great location for restaurants and shopping. Hotel is well kept and clean. Nice Pool area and a healthy breakfast. Would stay here again. Thanks for such a great stay. See you soon Michelle W.

    3
    « Modern Hotel at a noisy neighborhood »

    You get what you pay for.... the street and clubs noise, is for free. This is a new hotel, with modern new rooms, with good bathroom (but the door). There are only 2 big problems: 1) Very limited parking space, 2) NOISE. We stayed from Friday to Sunday, and we couldn't get to sleep until 2:30 am, when the noise gets lower. I don't recommend it for families, but to people that want to go to party.

    4
    « GREAT VISIT ONCE AGAIN!! »

    Thank you Jude and crew for another perfect night.Needed a place to stay after a long business day and the SUNDIAL RESORT was there again with open arms welcoming for a peaceful evening.Also the new lobby area and breakfast set up is a great improvement. Job well done!! THANK YOU again and hope to see you more this summer.

    5
    « Great Value »

    What a great location and affordable! You can walk about anywhere. The staff was so friendly and the rooms were very clean. We enjoyed the pool. You must check out the Mexican Restaurant across the street from the property very good!

    4
    « Great location! »

    I was pleasantly surprised by the Best Western Sundial. The hotel is clean, rooms are modern and have all the amenities that you could expect: Pool, continental breakfast (just ok), internet, etc. The location can't be beat. One block from the nightlife area of Scottsdale and about 2 blocks from the Fashion Mall with restaurants like Culinary Dropout and Shake Shack. Definitely worth staying in this area. The W is across the street with Sushi Roku inside. I recommend this hotel to anyone staying in Scottsdale.

    5
    « Great Staff. Clean Rooms. Always a Go-to in Scottsdale »

    I've stayed here multiple times and it seems there is a continual upgrade going on...in a good way; I just hope they don't boost up the prices too much ;)...Never any issues with this place; they run a class operation; I can't remember his name, but the same gentlemen has been managing the place for quite some time now...does a great job...seems like he has a good relationship with the employees and it shows in the way they seems to enjoy being there.

    4
    « Great hotel »

    The location is great. There is free parking, a nice pool area, and the rooms are clean. The room was updated and comfortable. It was quiet. It also includes a free breakfast with fresh fruit, yogurt, breakfast burritos and cereal. The hotel staff was very friendly and helpful with recommendations. We stayed here for the National Football Championship. You can drive or walk to the mall, movie theaters, restaurants, and bars.

    5
    « Amazing »

    Loved the location, room was spotless, and the staff were the best. Oh ya, the breakfast was great too.....If you want to be close to Old Town, this is your spot. We walked to the Giants game, stopped in for a few pints along the way, etc.

    2
    « Really! »

    When we arrived the TV didn't work. We tried to call the front desk, the phone didn't work. I went to front desk to let clerk know it took several visits. He came to the room later and worked on TV. After he got the TV working we would have to physically turn the TV on from the rear of the TV, why have a remote? Fridge was extremely loud. It was replaced the second day with an equally annoying one. Soap dispensers in shower did not dispense properly. AC and toilet were also noisy. In Arizona for Spring Training paying premium rental rates. Sorry but unsatisfied!

    5
    « great stay in scottsdale,az »

    this best western plus is one of the nicest i have stayed at in a while! great location,staff and weather! the rooms are very nice and quiet.i would recomend this hotel to anyone staying in scottsdale

  • 5
    « Perfect in every way »

    This is a very nice property in a great location and with great staff and amenities. There are more than 100 good restaurants within walking distance,as well as the Scottsdale Fashion Mall. We will be sure to return.

    3
    « Updated but Parking Challenged »

    We had reservations and arrived about 11:00 PM. Our room was ready and was fine. The parking was another matter. Worst situation you could imagine. I really didn't feel I got a good value at over $200 per night. Being in downtown Scottsdale during Spring Training the streets were really noisy, but once we got in the room it was soundproofed enough that we were able to sleep.

    5
    « Best Western Plus Sundial, Phoenix AZ »

    Nice Best Western, two blocks from the fashion Mall in Scottsdale on Camelback Rd. Close to walking anywhere in the Scottsdale area. Lots of great restaurants close by. Very pleasant staff and clean rooms. Nice pool. Nothing extremely fancy about the rooms but comfortable. If you don't like noise, maybe don't make this your weekend place to stay. This is in the Entertainment area of Scottsdale, so music from clubs can be heard late. Weekdays were quiet.

    5
    « Pleasantly Surprised »

    This hotel was like a boutique hotel instead of a chain. It is located within walking distance of lots of nightlife. The room was large, comfortable, and quiet. The hotel staff were all friendly. It has great pool, hot tub, and cabana in the rear.

    4
    « Great for nightlife! »

    I put nightlife right in the title so there is no confusion: this hotel is in the nightlife district of Scottsdale. That said, it will be busy and noisy at night- stay elsewhere if this bothers you! If, however, you are looking to be within walking distance to some of Scottsdale's best restaurants, bars and clubs, then this is for you. We were on vacation and wanting to be where the action is, so this was perfect for us. The included breakfast was a standard continental with a few unexpected inclusions like Starbucks coffee and breakfast burritos. Could have used a little salsa or green chili for the breakfast burritos. The staff was friendly and accommodating. The parking lot (free, behind the hotel) was small but we always found parking. We were given a handicapped room which was designed in such a way that there was no way to not get water all over the bathroom floor, but not a big deal. My only real complaint was the price. At almost $300/night, I have stayed a WAY more upscale accommodations. But this was Scottsdale during baseball Spring Training (March) so I guess they can get away with it!

    5
    « Spring training hot spot »

    This hotel is the perfect location for going to spring training. Right by all the major bars and easy to get to all the stadiums. We will be coming back! The room was solid and staff was great. Definitely stay here for a great spring training and whiskey row visit!!

    2
    « If you want to sleep at night, don't bother with this hotel ! »

    This is a great facility in the way it looks and is furnished, and the attention some of the staff pays to detail. We checked in on Tuesday March 8th after having major issues at another hotel, (another story there ). First night pretty good, went downhill fast from there. Being close to downtown there is some kind of night club close by and the loud music started about 10 pm and went until 2 am. The thumping bass, the yelling and carrying on was very loud and annoying. When I called the front desk and complained the smart mouth clerk told me that they were located in the entertainment district and that was noted on their web site. He said it went on every night until 2 am and there was nothing he could do about it. He was a real jerk about the whole thing, and he made sure I knew it was my fault for not checking their website. I guess if you stay in the "entertainment district" you probably are not interested in sleeping. This facility while very well put together, clean and modern is a pretty poor representation of the Best Western brand, and the attitude of the desk clerk was beyond belief. I cannot imagine any business traveler using this facility. There are plenty of other places to stay in Scottsdale that one would hope you could actually sleep from 11 pm to 6 am ??

    4
    « Great Spring Training trip »

    The hotel was clean and pleasant. The room was comfortable and the staff was friendly and helpful. The location of the hotel was good. There was a free trolley bus that would take you to Old Town and this pretty much eliminated the need for a car.

    3
    « Spring Training »

    We were in the heart of the fun, near the baseball park, the restaurants, etc. Couldn't have been in a better spot. We were in the suite that looked directly down Saddlebag Road where all the night clubs were and could enjoy the music yet stay away from all the chaos! The rooms were clean, bed comfortable. The only thing I can say wasn't good was the same type of breakfast was offered every single morning.

    5
    « best western is the best »

    very much enjoyed stay at this facility. centrally located and very friendly customer service. close to fashion mall and scottsdale old town. great for leisurely walks. i need to add a few more words. i am not good at writing. but i do not give up

  • 5
    « Hidden Gem in Scottsdale »

    This Best Western is in an ideal location for anyone wanting to explore and enjoy the Old Town and bar scene in Scottsdale. Weekend nights can be noisy until about 3:00 a.m. due to the clubs close by.

    3
    « Central Scottsdale location, near shopping, restaurants, and nightlife »

    Better than I expected as I haven't had the greatest luck with Best Westerns in general. New, clean and like the title says the location is excellent. Overpriced in my opinion but Scottsdale is not cheap. Complimentary coffee and breakfast (Continentialish). I'd stay there again just for the location.

    5
    « Great location, great place to stay near Old Town Scottsdale »

    I was pleasantly surprised at this hotel. It is a short walk to all of the activity in Old Town. The hotel was well maintained and the rooms were great. There was parking behind the hotel which was very convenient.

    3
    « Mediocre »

    The room was fine....we were given the accessible room which meant that we had water all over the washroom at ALL times from a shower that was at the same level as the rest of the floor. When we would call for towels to be delivered (we need A LOT given the shower issue)...house keeping was CLOSED and we had to go to the front desk to get them. Seriously? Never have I stayed somewhere where I couldn't get towels at like 8pm. And going to the front desk doesn't help when you are getting out of the shower wet...not possible. TV control rarely worked. It was infuriating for my husband. We were put next to the housekeeping...which mean 8am-ish wake up noise every morning. That was fun on a nice relaxing vacation where we wanted to sleep in. Staff did not have chairs at the front desk...so they would sit in the dining area or off to the side...(Which I understand as I wouldn't want to stand all the time). But this was a little unprofessional and annoying to try to find what staff member was working. Breakfast area was WAY too small. Both mornings there was no room to eat so we had to bring it back to the room. And who was watching the towels in the pool area? Constantly dirty ones laying around because the bin was full and I had to ask 3 times in 2 days to add clean towels out there. I would have brought my own...but remember the shower issue that constantly stole my towels? No towels to spare. Overall, the stay was fine. Mediocre. The issue is paying $230/night for mediocre isn't really something I want to do again. The only thing keeping this place in business is that the location is good and similarly located hotels are very expensive. Next time...I'll spring for the better ones, though.

    3
    « Sedona Best Western »

    The hotel overall is very nice and neat. However they cut too many corners when planning and building the property to maximize the number of rooms. Sink and counters are in the foyer. The bathroom has a louvered door so no privacy and cold air while in the shower with half glass wall.

    2
    « Noisy and poor service »

    Very clean but if you are looking for quiet this is not the hotel. Lots of party goers whom continue the party in the hallways at night also getting any type of service is difficult. I called for an extra blanket pretty early in the evening and the front desk person was rude. Said they would bring me one but never showed. For over $300 a night, will stay elsewhere next time.

    2
    « Noisy Hotel - Good for Party Goers »

    The staff are friendly and tried to solve problems with our television during the Superbowl but unable. The fridge froze items and the temperature couldn't be adjusted. Breakfast items were mostly continental. Had small amounts of oatmeal, burrito and pancakes. Breakfast area consisted of four tables and four stools at a bar area. Noise from nightclubs was extremely loud all nights of our 5 night stay.

    5
    « Vacation! »

    Absolutely enjoyed my stay! ! ! ! ! ! ! ! We got the room that had direct view of the mountains. However there was an empty lot that kind of was ugly to look at when you look out of the room! They should make that area volleyball or basketball court and fence it in! The staff was very friendly. The room was very clean and beds were super comfy! ! ! ! ! Enjoyed the hot tub and Pool! They were just a tad bit dirty but the next day they had a guy there to clean them, so they were on top of their game! ! ! ! ! The breakfast was amazing, they had a variety of food which was different than any other stay at a hotel and I LOVED that they served Starbucks coffee, can't beat that for free! ! ! ! I however can't imagine paying more the $125 for a room on a regular night. I used my best western rewards which I recommend you join if you travel a lot. This Hotel is a bit pricey but I came to notice that it's all of Scottsdale, It was by far the cleanest in Scottsdale!! Thanks y'all for the awesome hospitality!!

    4
    « Accomodating management at this hotel »

    I stayed at this hotel for five nights while attending the Barrett-Jackson Collector Car Auction in Scottsdale. I was initially disappointed with my room. It had no tub and there was quite a bit of noise outside, given the hotel's proximity to a few drinking establishments. I asked for another room, and was told that the hotel was fully booked. But a very nice guest services manager, Jessica Granadino, told me that I could have an upgraded room for the last two nights. The upgraded room turned out to be a large suite with a tub. Overall, the hotel is fine. A recent reviewer described the hotel as sub-par. That is an unfair assessment. The wifi was free and worked well. The rooms have most amenities, including large screen flat TV, fridge, coffee maker, etc. The beds are good, and the rooms are clean. The rooms are a bit dated. The exterior noise was a nuisance, but I grew accustomed to it. Staff here are pleasant and accommodating. The free continental-style breakfasts are adequate. There is plenty of free parking behind the hotel. This hotel is close to Scottsdale shopping and other attractions. It is an easy 15-minute drive to the Barrett-Jackson auction.

    5
    « All about location »

    If you are expecting the Arizona Biltmore, you will be disappointed, but if you are looking for a clean, friendly place in a great location, and a reasonable rate this is for you. Please note, the doors open to an exterior hallway and the shampoo is not in individual bottles. There is no turndown service or robe. The price reflects all of this, and it is after all a Best Western, not a Ritz Carlton. The front desk staff is friendly and helpful and the rooms are clean and modern. Everything feels very new. We loved getting up early and running along the canal walk. The breakfast was a bit underwhelming, but the coffee is Starbucks, and the staff is polite. If we wanted to be pampered, this would not be our choice, but for the price, we found this place to be good value. The pool is small, but so it the hotel. We stayed in room 305, and found it to be very quiet and comfortable.

  • 3
    « Not exactly what I had hoped for »

    The Sundial Best Western Plus was a plus from your average motel but it still does not quite make the impression of a hotel. It is a Best Western so don't expect the Hilton or Marriott. This may sound harsh to BW management and marketing team but it is the truth. That said, it is a nice property that offers travelers a great location, value and comfort. I stayed during high season when it can cost a fortune to stay in Scottsdale. It is my hometown and know all too well the price winter visitors have to pay. I must have searched over 30 properties looking for the best deal. There were cheaper options like Holiday Inn and Hampton Inn but I thought perhaps the Plus might be a little more upscale so I decided to give it a try. The price was slightly under the closest Marriott but thinking back I would have paid a little more had I known in advance. The ?Plus' was that I had a big room with a nice view of the mountains with updated interiors that were pretty stylish. I could walk to some of the best shopping and restaurants Scottsdale has to offer. Breakfast was also included with the room rate and was plentiful. The housekeeping service was extremely professional and my room was cleaned thoroughly each day. If I had chosen, housekeeping would even have changed the bed linens. This was impressive to me although I opted to not have this extra service. I have to say something about the mattresses which desperately need to be replaced...this was the point when I realized Best Western Plus was still a motel. They seemed really old and were too soft and too springy. My conclusion is that I paid for what I received. Nothing more and nothing less. This is why I have given Best Western Sundial a 3 score. Final thought: if the mattresses were updated then maybe I would reconsider my overall rating and would have given it a 4.

    3
    « Wasn't what I had hoped for »

    The Sundial Best Western Plus was a plus from your average motel but it still does not quite make the impression of a hotel. The pictures are nicely done and for the most part are true to the real thing. I can't complain very much though, I stayed during high season and it can cost a fortune in Scottsdale. It is my hometown and know all too well the price winter visitors have to pay. Now that I am one of the tourists, I am making it my job to find a good place and discoverer the best value. I must have searched over 30 properties and really did my best from thousands of miles away. I know the area well but things have changed so much that I wanted to be pleasantly surprised with this newer Best Western. In the end, it was fine. I had a big room with a nice view of the mountains. The housekeeping service was extremely professional and I could enjoy the comfort of the room. The location is awesome and I could walk to everything although I had a car (would recommend renting a car when staying anywhere in Phoenix/Scottsdale). I really was satisfied. The Sundial didn't exceed my expectations and I am not sure I will stay again but was worth the money spent. Breakfast was great too. If they update their beds then maybe I would reconsider my overall rating.

    1
    « Cancelled my reservation well in advance, but they charge me anyways! »

    I cancelled my reservation online well before the expiration but they charged me anyways. I went to review a my credit card transactions, and I see a charge from this hotel. I called the hotel, they said they'll refund the charges and this was due to a software issue or something like that. Six days out, still no refund. They'll be getting another call from me.

    5
    « great place and convenient to nice restaurats »

    Great location and the restaurants nearby are fantastic. Staff is fantastic. Very convenient to walk to the mall or the great restaurants that are nearby. I also like to bring my book to read at the Hookah bar that is just across the street. I will stay here again.

    4
    « Excellent Location »

    Small hotel, but can't complain. There is no better location than this hotel for all the nightlife in Scottsdale. The bars are directly across the street. This probably isn't a place a family of 4 with children want to stay, but if you're there for a vacation and want to go out, you can't go wrong. Complimentary breakfast far that was pretty decent for hotel food.

    1
    « Sub Par Hotel »

    There is little "Plus" to this motel. That's right, motel. The doors to the rooms are exterior not interior. That is the defining factor between a motel and a hotel. This place is like a converted Super 8. Putting the parking lot out back doesn't change that concept. The rooms are bland. I was considering giving a two star rating, but nobody reads 2 star reviews. They read one star and five star. There is no restaurant or bar "adjacent" to the hotel as indicated on the Best Western website. Any places are a block or two away and the restaurants are pricy. Not very convenient if you want a quick snack. As soon as the night clubs across the street open all that you hear is loud bass. If you're doing anything other than passing out after a long night of partying, find another hotel.

    4
    « Nice stay »

    It looks like a very new property. Overall, it looks well care for and clean. I did find part of a cookie on the floor of the room when we checked in. The breakfast was good, but the area was small, but I understand that space in that area of town is a premium. I would stay there again.

    5
    « Great location, helpful staff »

    This hotel is located in a great location - walking distance to entertainment and food. Staff went out of their way to ensure comfort and satisfaction. Breakfast consisted of fresh fruit and warm options. The only downside was the noise from the traffic and people talking outside. Bring along some earplugs in order to make this an overall "Excellent" experience. Will come back!

    4
    « Scottsdale AZ Best Western Sundial »

    Location, this hotel is in the right location for visiting with our son who lives in Scottsdale Arizona. We used and appreciated the bountiful breakfast and the workout facility. The refrigerator was used and the bed was comfortable. The rate was reasonable for the accommodation and the room was available several hours before the official check in time.

    3
    « Right price and place »

    Close to everything around fashion square. Many restaurants, plenty of parking at rear of hotel. Not noisy for us, except the heater fan! Perfect relaxing night before we departed for Sky Harbor r(17 minute drive) to Brisbane, Australia Above all a good price.

  • 3
    « Noisy Location »

    The location in Scottsdale is great and is why we picked this hotel. Close to Fashion Square, Old Town and Art District. BUT, it is also close to the Live Wire Entertainment venue. Every evening you can hear the loud thumping base that nearly vibrates the room. This continues until 2am. It was LOUD and you can not rest/sleep while this nightclub is open. Also, the beds and bedding were the worse I've ever seen in a BW Plus. Uncomfortable and lacking. No good blanket or comforter at all. Will not stay here again. Thought I was saving money over staying at one of the resorts, but I'd rather spend the extra for a quiet comfortable room.

    5
    « Great Staff and property »

    I visited on business but the staff were great and always ready to assist. Our Shuttle was always on time with a great and knowledgeable Driver. The hotel was close to nice restaurants all within walking distance and the Mall is just a few blocks away.

    5
    « 'BEST' Best Western Yet »

    My GF and I stayed on a Friday night to attend a concert at a venue that was literally a block away. So the convenience of the location was the hook. Check-in was uneventful, but when we got into our 'Zodiac' room we were pleasantly surprised. Now I should explain that we are semi-frequent travelers and we usually seek out Best Western hotels as they are a good middle-of-the-road hotel and are always a good value, but Sundial exceeded all our expectations. The room was beatifully decorated, clean, and quiet. The vaulted ceilings made the room feel HUGE. The whirlpool was wonderful after a long day of work and partying. The only negatives were that the bed was too soft, but that's a personal preference and a common complaint with me. And, the housekeeping staff made a lot of noise in the morning. My GF and I have never checked out late and certainly didn't need the assistance waking up that was provided with all the intermittent banging. The next time we will request a little courtesy upon check-in. We did not enjoy breakfast, but past experience has been good with other Best Westerns and I wouldn't expect Sundial to be any different. Check-out was nice and quick. We will most certainly return to Sundial whenever we plan to attend an event in Scottsdale and continue to select Best Western hotels wherever we travel.

    3
    « Great location but too much noise »

    First the good. The hotel itself is unique in design. The rooms are modern and clean. The staff was friendly and accomodating. The breakfast was adequate. The location was great. Near many stores and restaurants and very close to the canal walking path. Plenty of free parking in the back lot and good wifi. Now the bad. There was so much noise all night from the bars in the area. Also the a/c fan came on and off all night and was very loud. We could hear customers slamming doors in the wee hours. The bathroom doors had open slats so it sounded like the person in there was actually in the room with you. Due to so much noise we could not stay there again unless they were able to manage all the noise in the rooms. We barely got any sleep.

    5
    « More than Sufficient »

    Stayed 6 nights (Sunday-Saturday) for a business trip, and was overall really pleased with everything. The room was quite large, and offered an extremely comfortable bed with nice fluffy pillows, a fridge, whirlpool tub, and a counter with seating. Everything was very clean, and housekeeping never skipped a beat. The only things I missed in the room were a microwave, and the other half of the shower door. These are not things that had a negative impact on my stay though. Some reviewers have mentioned excessive noise, however I did not hear a peep from downtown, even on Friday night. The hotel is located one block from bars/restaurants, and maybe 3 blocks from the shopping "Mecca" of Scottsdale. Beautiful scenery all around, and staff were friendly enough. Pool looked inviting although I did not utilize it. Breakfast was the same everyday, but very good. I would return to this hotel without a doubt if I am ever in the area again. I highly recommend it for business or leisure travelers.

    5
    « Great Stay. Helpful Team. »

    I stayed at this location for a conference. The staff was excellent. Breakfast could have been changed up a little each morning but it was still sufficient. There is plenty to do in the neighborhood from shopping and dining to nightlife. You could hear the entertainment outside of the room but the ac took care of everything inside. Modern and comfortable room. Everything was clean.

    4
    « Great Location »

    Attended a conference in Arizona and stayed at the Best Western Sundial. Great location. Walking distance to Old Town Scottsdale, 5th Avenue Shops and Mall. Hotel is very modern, clean and rooms are spacious. It is right across the street from some nightclubs so it can be a little noisy on the weekends. I was in the back of the hotel so the noise didn't effect me. Also when you have the AC on it blocks out the noise. Great complimentary breakfast selection available in the morning. Hotel staff are very accommodating and nice. Shout out to Vince who was the night guy and always available.

    2
    « Noise »

    If you are in town to experience the local nightlife and entertainment, then this is the hotel. Sunday through Friday the local clubs are jumping and the noise is extreme. Even from a block away you can hear it in the room. I would not recommend this hotel for anyone that is in town to attend business or training. you will not get any rest from the noise.

    2
    « Great lovation, too noisy at night. »

    The hotel, staff and service were fine, but the noise at night from the street traffic, hotel across the street with a very active nightlife area were unbearable. the location was awesome, so close to everything, old town, restaurants and fashion square.

    5
    « Great Location »

    Walking distance to shopping, restaurants, Old Scottsdale. The hotel is quite modern with clean rooms and friendly staff. Our bed was very comfortable as were the pillows. Really appreciated the air conditioning as it was quite hot while we were there. Bathroom with shower separate from vanity. There is a hair dryer, iron and fridge in the room. I would have liked a safe but that was the only downside. Breakfast was available near the lobby area and was very good. Free wifi in room and also able to print boarding passes in the breakfast area. There was a mix up with our bill at check out but the staff person at the desk resolved the issue and then called us a taxi to go to the airport. I would recommend this hotel. We had a room in the back near the pool so there was no noise from the clubs in the area.

  • 4
    « Nice Hotel »

    Nice Hotel, clean with an individual design. Good breakfast buffet and helpful staff. It is let down a little by the rather noisy night clubs across the road particularly on Friday and Saturday night. It is in a handy location for Scottsdale and the Old town Initially stayed in a ground floor room at the front which was superb and quirky. Even had a spa bath in the middle of the large room. Unfortunately it took the full force of the night club bass notes The main rooms at the back are a lot more comfortable although the one I stayed in had an almost over powerful (noisy) AC system. On balance I would be happy to stay there again

    5
    « Close to downtown Scottsdale »

    This hotel is not a resort, as the pool area was fairly small, and there were no restaurants, however it is more like a business hotel. Its also extremely close to tons of bars, lounges, restaurants, and shopping centers - all on the nicer end. The room was very clean, the bed very comfortable, and the service very friendly.

    5
    « Great location »

    This was second city of our cross country tour. The hotel was magnificent and the rooms were very modern. Staff was very accommodating. Breakfast was easy and suitable. We were able to walk to restaurants. Very pleased we stayed there.

    5
    « A Great Stay »

    The rooms are usual in so far as there is a lot of brick and concrete in the room, but it works as the rooms were quite modern. We had a large room with two double beds, fridge in the room, air con (but it was very loud). Breakfast is included, it is buffet style served on paper plates, with plastic knives and forks. there is a swimming pool across the road from the hotel, we did not use, it but we did notice there was no shade. The Hotel is a short walk from the shops and restaurants.

    4
    « Quirky but cool »

    Good location near downtown Scottsdale. I believe the hotel is seven to eight years old, when I checked in I thought it has been open less than six months. Clean, unique layout of the lobby and most importantly, very friendly people who worked there. It is hard to explain, but it is unique, fairly priced and just was a very nice place to stay.

    5
    « Excellent location and comfortable stay »

    Best western Sundial within walking distance of Scottsdale Fashion Square although with temperatures over 100 F during our stay we did drive. Found the Sundial really comfortable with super large beds, fridge and microwave and rooms were air conditioned with temperature control. There was also a jacuzzi bath in the room although we didn't try it. Staff were very efficient but friendly too. When our return flight was delayed until the late evening staff let us keep our room until 3pm and ask Housekeeping to clean it last which was much appreciated. Hotel currently being updated in the communal areas but still clean and smart.

    1
    « Too Much Noise / Too Little Good Food »

    We stayed there one night. Very nice room. Clean. Comfortable beds. Good wifi. However, the partying noise level was way, way too high. Non-stop until 2 am. Breakfast was the worst we ever had at a Best Western (and in the running for worst ever at any hotel). The shower is poorly designed. Half open/half glass door. Water ends up all over the floor. I feel sorry for the cleaning staff. Had to have been designed by some artsy craftsy type (not an engineer). We were looking forward to our stay there but will never stay there again.

    4
    « Clean Hotel in a Quality Location! »

    This hotel is obviously not a 5 star, but the quality and cleanliness is great! The staff are very friendly, the hotel is in a prime location within walking distance of Scottsdale Fashion Square and Old Town Scottsdale. The breakfast is great!

    2
    « Descouraged »

    Not very pleased with my stay at this hotel; the air conditioner woke me up numerous times as it's extremely noisy when it starts, and then it stays loud for the duration of operation. Hotel overall very cold and impersonal, although close to downtown Scottsdale.

    5
    « Beautiful Property »

    Stayed here for one night before flying out of Phoenix. The architecture is quite stunning for a Beat Western. Room was very clean and large. This was the tail end of our trip during which we stayed in BWs in Grand Canyon and Sedona - both excellent as well. The breakfast was the best one we had eaten during the entire week, with lots of variety and good quality food, and the breakfast tacos were delicious. Staff was great and recommended a Mexican restaurant in Old Town, Frank & Lupe's which I will review separately. Definitely recommend going there. BTW, we drove to Old Town as it seemed a bit far of a walk from the hotel, but in fairness it was 104 in Scottsdale that day.

  • 3
    « Everything i expected »

    This hotel is very typical of what you expect in the US, more of a budget hotel than a great hotel, you get value for money for sure but it's pretty dated, breakfast is non existent, gym is non existent, rooms are bigger than imagined, beds are big too, but this hotel is extremely dated, the pool is through the car park and has a chain on it, staff are absolutely awesome, extremely helpful, very polite and attentive, it's a shame this hotel is quite dated, location is ok, looks like lots of construction going on in the surrounding area, the you need a car to get around or UBER, no room service, interesting experience, not a bad hotel just a constructive comment

    5
    « Great Scottsdale Location! »

    Awesome place to stay! Sleek and compfy rooms and style, great breakfast in the morning, and you can literally walk to the mall and all restaurants and night-life in Scottsdale! The staff and housekeepers are amazing and go out of their way to ensure you have a great stay!

    2
    « Shower Nightmare! »

    Despite the fact this hotel was in a good location for our needs and was a great price, we were very disappointed! The hand held shower head flew off the wall when the water was turned on and hit my husband in the head. The shower wall was not the right size/design, so water was all over the floor and bathroom door! The wi-fi did not work, the seating area for breakfast was inadequate for the number of guests, the thermostat could not be adjusted, and the TV was lousy. The completed remodeling was very nice; still had more to do. Would like to stay there again, but needs LOTS of improvements!

    4
    « Great Location »

    Great location as this hotel is close to old town Scottsdale and also the entertainment district. Walking distance to the fashion plaza as well. Rooms are updated and well kept and the pool is small, but no one is out there so there is plenty of space. Breakfast has a nice offering, although very limited seating.

    5
    « Great well located hotel »

    Just 6 mins flat walk to my favourite of Fashion Mall - open till late every day. Free breakfast at hotel, small but very nice and fresh. Smallish quiet hotel, not for party people. Good helpful staff.

 

Getting to the hotel ...

All directions
·From: The north. Take Interstate 17 to 101 East to Chaparral Road turn right, go to Miller Road turn left, go to Camelback Road turn right and the BEST WESTERN PLUS Sundial is on the right. ·From: The south. Take Interstate 17 to 202 East to 101 North, exit on Indian School Road turn left, go to Hayden Road turn right, go to Camelback Road turn left, go thru Miller Road the BEST WESTERN PLUS Sundial is ahead on the right ·From: The west. Take Interstate 10 to 202 East, exit on 44th Street turn left, go to Camelback Road turn right, when you cross Scottsdale Road, THE BEST WESTERN PLUS Sundial is ahead on the left. ·From: The east. Take Interstate 60 to the 101 North Exit at Indian School Ro...

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