BEST WESTERN Plus Guildwood Inn,  Sarnia

4.0/5  - based on 301 guest reviews.
1400 Venetian Boulevard, N7T 7W6, Sarnia, Canada - See map
+1 519 337 7577 +1 519 332 3925

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
  • High speed internet access
    High speed internet access
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TripAdvisor Traveler Rating
based on 303 traveler reviews
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Located just minutes from the United States border, the BEST WESTERN PLUS Guildwood Inn is currently ranked the #1 area hotel on TripAdvisor. com and is a Best Western award-winning hotel for cleanliness and service. The BEST WESTERN PLUS Guildwood Inn is situated near many local attractions including Point Edward Casino, Bluewater Fun Park and many lush golf courses to practice your swing on. Spend sunny afternoons boating on Lake Huron or take in a concert or sports event at the RBC Centre. The choice is yours when you stay at this Sarnia, Ontario hotel. Each standard guestroom, executive room and suite at the BEST WESTERN PLUS Guildwood Inn has been completely updated and comes complete with 42-inch HD televisions, pillow top beds, refrigerators and free high-speed wireless Internet access. Other amenities at this Sarnia hotel also include a seasonal outdoor swimming pool, complimentary newspapers. This Sarnia hotel is also pet-friendly. Business guests staying at the BEST WESTERN PLUS Guildwood Inn will also appreciate the hotel's on-site meeting and banquet facilities that can accommodate up to 300 people, quiet surroundings and close proximity to local businesses, including the Blue Water Bridge Authority and local agriculture, tourism, and government offices. Book your stay at the BEST WESTERN PLUS Guildwood Inn online today to save and experience an unforgettable Sarnia vacation. Enjoy your stay.

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Room 1

Guest reviews


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based on 303 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
140
Verygood
 
106
Medium
 
41
Poor
 
10
Horrible
 
6
Business Business 89
Couples Couples 91
Family Family 69
Friends getaway Friends getaway 25
Solo travel Solo travel 21
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus Guildwood Inn,Sarnia
  • 5
    « Very clean, great.amenities and friendly staff! »

    Stayed here on business and was pleased with the room. Good rate, well appointed and well laid out room with many thoughtful extras and a very comfy bed. Quiet from inside and outside noise and heating system worked well. Included breakfast is served in the attached restaurant. Recommend highly!

    5
    « Best Western Guilwood is the place to stay while in Sarnia »

    Best Western Guilwood is the place to stay while in Sarnia, there are other possibilities, however you get the best Quality and Service at the Best Western. Also on site is Shelly's Bar and restaurant. Great place to spend your evenings. Food is great, service is excellent and above all, it is a lot cheaper than what you would pay at the other two hotels in the same street. When in Sarnia, look no further, stay at the Guildwood and eat at Shelly's , you will not regret it.

    4
    « A nice hotel and restaurant close to the Blue Water bridge »

    This is a very nice, clean, hotel with very friendly and professional staff. We were upgraded to a suite upon arrival. We dined in the restaurant the evening we arrived and really enjoyed our meals. We were back in the morning for a delicious breakfast. Absolutely no complaints.

    3
    « Hockey Tournament & Bugs »

    All in all an ok hotel. Being on the first floor and having an outside door was good. Staff in the restaurant was rude. I understand a hockey team can be loud but if you don't want the hassle don't be a sponsor hotel. Staff at the hotel was generally good. The hallway monitors to keep us quiet were respectful. Allowing us to use the conference room was very generous. My complaint was about how the gentleman I talked to on Saturday night at the front desk handled my question about the bug in my room (picture attached) Is it still there? No I got rid of it. What do you want me to do? Maybe I'm sorry is there anything you need or want? Nothing. Not sure if this is a one time but thought I'd share only because he seemed like it wasn't a big enough deal for him to do anything.

    3
    « Haven't stayed here but have eaten in the restaurant called Shelley's several times »

    I have eaten breakfast and lunch here. Breakfasts are good with lots of variety, lunch not so much. Recently had lunch here and was underwhelmed by the wait times and food. My lunch special was okay ( pasta with shrimp) but my husband found his wrap very doughy. Surprised that even the server commented on the fact that there wasn't enough fish in the chowder. The food took forever to come and everyone did not get their food at the same time even though the restaurant was not busy. Would probably return for breakfast but wouldn't rush back for lunch.

    5
    « SARNIA STOPOVER »

    Very conveniently located hotel for travel to USA. Blue Water Bridge is just about a mile from hotel. Lots of excellent restaurants close by. Staff are very friendly and courteous. About a three hour drive from Toronto and about one and a half hour drive to Detroit.

    4
    « It was everything I needed »

    My girlfriend and I spent a night here and it was an enjoyable stay. Nothing to complain about my stay. The staff were very friendly and I particularly enjoyed the texting service. The response time would be improved, but other than that, for the price, it was beyond my expectations

    4
    « Nice stay »

    We just needed to stay overnight on our way back to Ohio, and it's a nice place for the price. Our room ended up being huge and had a tub, which was nice. There is no breakfast, but I guess you can get something in the morning at the restaurant.

    4
    « Awesome »

    I am usually a camper& stay with friends kind of traveller, unless travelling for work. The Guildwood has changed my mind - it was a wonderful place to spend a night on a road trip! Clean in and out with well kept grounds. Pillow top mattress, lovely bedding and towels - they lived up to the Best Western "plus" categorization. Being greeted in with a big smile in the in-house dining room for our complimentary hot full breakfast (3 choices for adults and another 3 for kids)! Central but quiet, easy to get to, and just a short walk to the water, included sandy beaches. I will be back!!

    3
    « Strange rules »

    Previous reviews for this motel have always been favorable, however our latest stay left much to be desired. When I called to make reservations I requested a specific suite which we had stayed in 3-4 times before as it met all our requirements as we have a small dog and location of room was ideal for in and out as well as being away from entrances and most other commotion. I was told that room was available and advised it had been reserved. Upon arrival a few weeks later, on checking in I was told we were being moved to a pet friendly room. I said we had stayed in the room before with our dog. The explanation then changed to the room was not available as the guests who had it prior to us had decided to extend their stay so the room was given to them as they were already in it. The room now given to us was right next to an entrance and staircase so now we had the noise of everyone coming and going and this would cause dog to bark. I tried to explain to clerk that the guests given our reserved room should have been the ones to move as they were the ones that made the change but instead you made their change in plans our problem. The reply I got was they were already in the room so the protocol of the motel allowed them to stay (squatters rights ) despite not having reserved the room. To make matters worse the motel was being reroofed and when we went to the new room we were given I noticed the roof nailer compressors were located directly under the bedroom window and offered no privacy. I went back to desk and mentioned this to desk clerk who said she was unaware of that. I enquired when they started I was told they worked 7:30 to 5. So this meant we had the noise of compressors /generator all day. As expected this was a noisy room and was awakened twice during the night of people going up and down stairs. In total I managed about 4 hours sleep. Next morning I spoke with manager, no apolgy given just a reiterating of their policy of not asking guests to relocate and that they really hadn't guaranteed that room to us despite what I had been told. She did day she was going to call some other guests not checked in yet if they would accept a different room and if so we could have it and be away from noise for our second night. I agreed but wondered why they would now inconvenience another guest because of the other guests change in plans. The manager then asked what she could do to make our stay better. I suggested a reduction in cost. The reply was she would look into it. What we got as compensation was a $25 food certificate for the restaurant and a card apologizing for inconvenience. The certificate was useless to us as we already had dinner plans with friends and we're leaving next morning. Speaking of restaurant, the motel gives vouchers for breakfasts at restaurant however policy is you must eat it in restaurant and not take it back to room. So in our case vouchers were useless as we prefer to relax in room with breakfast. We end up ordering same breakfast to take out to room but pay full price. Another non-sensical policy. Suffice to say we found our last stay less than desirable and despite being regular guests of this motel over the years we will probably be rethinking our plans in the future. In my opinion motel management should revisit their customer relation protocols. As an aside a similar situation with a noisy room occurred at a BW motel in the US that we regularly stay at. The compensation was an upgraded free stay on our next visit.

  • 4
    « North to Sarnia »

    Very clean hotel with a excellent (sit-down service, no buffet) breakfast. Nice sized pool with gate. Spacious restaurant from which we ordered food for the next day's meal on the road. Great chicken sandwich and salad. Later in the day when we departed, I realized that I had left my expensive watch in the bathrobe pocket. I alerted the hotel and they found the watch! Hotel staff most graciously forwarded it back home to me in New York.

    5
    « great suites for a good price »

    We stayed in the suite room (there are 8 of these) with a separate area with couch, desk, large chair, fridg, TV. The bed (very comfortable with great linens and triple sheeting) was a king with another large chair in that room. There was a tub and separate shower. A waste basket with separate sections for garbage and recyclables was great...nice to see they take recycling seriously. Breakfast does not come with the room, however they offer two eggs, bacon and sausage, toast or pancakes, potatoes,small muffin for $5.95 (coffee is extra). The dining room also offers dinners which we had. The price was right and the food was great. The hotel is close to town and there is a casino down the street if you enjoy that.

    5
    « cad »

    Nice location near border. Pleasant staff. Good breakfast. Papers a plus. Near casino. I stop on my way to Stratford. Inside/Outside entrances a plus. On site restaurant offers a wide variety of choices reasonably priced.

    4
    « Nice hotel »

    Good clean tidy hotel. Great Western tells you the standard to expect, which was met in all respects, but this hotel/motel is in a very pleasant setting. Staff very helpful, room as expected, service excellent. Would recommend Ground Floor for smokers as can step outside onto small patio with table and chairs direct from room.

    4
    « great place to stay »

    super friendly staff very helpful. even housekeeping in the morning was super friendly even asking how we enjoyed breakfast and our stay! everything was clean and comfortable we stayed for 2 nights we didnt need housekeeping I am a tidy person who actually works at a hotel at the front desk and i have had to do houeskeeping a time or two so i have a higher respect for that these cleaners do! <3 I would stay here again in the future. 2 things that were a little sub par however. 1 i wont blame them for is the on site restaurant is a bit dissappointing for the most part. and that POOL it looks so amazing until you realize that it is 3.5 feet deep throughout the ENTIRE pool lol no deep end even a gradual slop to 5 feet would be awesome but nope 3.5 ft throughout lol but these are minor things. this place is close to a park and bridge its a great place to stay and if your into it they are a short drive to the casino keep up the good work here P.s I am 7.5 months pregnant so i am uncomfortable at the best of times and i was quite comfortable throughout my stay so thank you for that!

    5
    « Excellently Designed Suite »

    The design and layout of this sweet was the best we have ever stayed in. A nicely separated living room and bedroom with a large bath and closet in between. Both rooms had high quality televisions. The living room had a sofa inside chair along with a desk with plenty of electrical outlets. Bathrobes were arrayed on the king-size bed and there was another cushioned chair in the bedroom. The lighting was excellent. The room was quiet. It was just a very pleasant experience.

    5
    « 5 star service and accomadation! »

    We had an overnight on our drive to Ottawa. Hotel staff was amazing and very helpfull. The hotel wasn't brand new but was definately upgraded and was in great shape. We used the unheated pool and it was refreshing and they let us stay late in the pool. The beds were very comfortable and room was very clean. We had free breakfast and even though we showed up 30 minutes late from time on our voucher they still accepted the voucher and the food and service was very good. Overall I would highly recommend the hotel and we enjoyed our stay in Sarnia.

    3
    « only average - good service, average room, bad food »

    The service was good from everyone I dealt with, and the location was great - near the bridge and not far from downtown. But the room was damp and clammy (I had to move once from one really clammy to one that was better and less humid - but I still bought a portable small dehumidifier), and it was generally worn and sad looking. Breakfast was included, and there was a small menu in their main dining restaurant that was available at included cost to hotel guests, but the food was horrible. The scrambled eggs were so rubbery I refused to eat them, and the next day when I wanted a toasted bagel with cream cheese, they were out of bagels so I had the ordinary lousy sliced sandwich bread. I didn't eat there again for the rest my days there; I'd rather pay extra to eat a decent breakfast than eat a lousy breakfast for no extra fee. Even the breakfast at A&W was better.

    4
    « Sarnia Hotel while we were renovating our house »

    Worked here way back when and loved it..paid for college as a waitress. It still has so many memories..renovated to this era but the staff and service quality is still the same. We needed a break from dust etc and picked my favourite place in Sarnia and had a nice date night and great sleep with a super bed and assorted pillows..I love a flat one, hubby loves the big ones and we had them.

    4
    « Pleasant, convenient location »

    Have stayed at this hotel a number of times. It is in a pleasant area close to the St. Clair River and Lake Huron. Also very close to the Bluewater Bridge between Michigan and Ontario. The staff are friendly and rooms are clean and well maintained.

  • 5
    « Great stay »

    I enjoy the first floor rooms because you have your own little seating area outside. The beds and pillows are very comfortable and staff are amazing. ZThe casino and yaught club are down the street if you would like to go for a nice little walk. I use this hotel for both liesure and work.

    5
    « Very convenient and Doreen was very professional and made sure there was a room available for us. »

    My wife and I were heading home from a visit along the west coast of Ontario and it was near time we called it a day. We have both stayed and the Inn in the past as I have travelled to Sarnia for work before. Everything is EXCELLENT- the location is perfect, the food ( supper and breakfast _ were EXCELLENT- the staff are all very nice. Our only dislike is that the room - blankets etc. were very damp and it was like sleeping in a tent. We do however plan to visit again, with hopes that we have another enjoyable visit ( with the exception of the dampness) Thank you very much- Mike (Jake) Francis 09/02/16

    5
    « Great hotel! »

    We loved this very clean and friendly hotel. From the housekeeper to the front desk all of them we met welcomed us with a hello and smile. We had a small dog with us and we were very happy with our spacious room. It was clean and comfortable and we would definitely return again and recommend. Location perfect and the made to order breakfast is a nice change (mon to Fri only) in the restaurant. My only suggestion is provide better directions to room when driving around building. We were told go to double doors..well there are many of them we found out.

    4
    « Very nice stay - mess up with rooms »

    We booked this relatively last minute. It's close to the bridge coming over the border. The district it's in isn't that attractive but the hotel was welcoming and the rooms were OK. We had a mix up in that one of us was allocated a room with someone already in and so had to sleep in "the meeting room" as the hotel was full. There are a couple of restaurants and a pub within easy walking distance.

    5
    « Great start to our vacation »

    We decided to stop last minute on our way to up north in Michigan.We expected just a place to rest before heading out the next morning.What we got was so much more. It was easy to find and had a pretty lobby with soft lighting.The young lady checking us in was the friendliest and gave us a wonderful welcome. Our room was spacious and very very clean with waters and oreos by the bed.A great large tv..comfy bed and sweet smelling vanilla shower amenities. The restaurant connected to the hotel was awesome burger and beer night for $10.00. They even delivered to our room.The next morning we went to breakfast which was included with our stay.We expected to usual danish and coffee but it was a sit down breakfast with your choice of 3 different entrees. Eggs...or pancakes or fresh fruit..juice..coffee..hash browns and bacon or sausage.We were waited on and everything was wonderful.What was a quick stop became a great start to our vacation and will be our half way stop from now on.

    4
    « Restful Night »

    I needed a quiet night to rest up after a long week. That's exactly what I got. The room with King bed, sofa and desk was very clean, very quiet (even with a wedding party present) and very nicely decorated. The bed was extremely comfortable, bathroom was well equipped with towels and amenities. Nice big screen tv and hidden bar fridge were a welcome site. I was extremely pleased when I opened the room door and found the oasis I was hoping for. I was very satisfied with the price, well worth the money. I visited Shelley's for take out food. Service was good, beer cold, food tastey but took 40 mins to get the chicken wrap & fries and it wasn't busy. My only complaint. I will definitely stay here again.

    4
    « My experience @ BW »

    Stayed at the hotel for work, been going to this BW whenever I am in town. It's a great location and I love the services provided by staff. Issue experienced this visit include: The 'sealed' cup in the washroom had a soapy smell/mold buildup inside it. Also, stains on the towels.... SUMMARY: PROS: Excellent! Great location, Newly Renovated Hotel! Extremely Friendly Staff. CONS: Towels were not clean for both nights...

    4
    « Very nice hotel »

    Best Western Plus Guildwood has easy access off highway 401. Relatively quiet area. Large comfortable rooms. Ground floor rooms have outside access with many having large shade trees outside the door. A small patio and chairs are provided. A bit unusual in this part of the country is to find a very large OUTDOOR pool. The day I was there it was very hot and humid and the pool was a perfect antidote. NIce breakfast with REAL orange juice! I would stay here again.

    2
    « Mildew/mold problems »

    Staff very accommodating, but whoever is in charge of housekeeping/maintenance needs to address mildew/mold issues in A/C units. Our daughter had the room next door (207 and 209) and we both had visible mold growing on the A/C vents. I heard another woman asking to be moved to another room for similar reason. These rooms did not face the water. When I called about the problem, a staff person came and thoroughly cleaned both units with disinfectant, but we slept in clammy sheets. There also appeared to be a plumbing leak which affected the closet in room 207, so we did not use it and kept the door closed. The complimentary sit down breakfast was very good. The pool is much larger than most. Bottled water provided. All staff very pleasant and responsive.

    5
    « wifes birthday »

    We were on a little travel vacation for a week to celebrate my wifes birthday and we had stayed at a couple of locations costing double the price of this hotel, yet offering much less. Really liked Shelly's being attached to the hotel, very handy. Had dinner there and breakfast the next day, both were great, thank you all

  • 5
    « Fantastic accomodation for family »

    Our family reserved three rooms (total of 7 adults, 4 children) when we attended a milestone birthday for the family matriarch. The facility and rooms were immaculate. The large outdoor pool was ideal for the many age ranges in our family. The separate outdoor sheltered patio was a wonderful evening gathering area for the adults.The dining room offered a menu to suit all tastes while the staff did an amazing job attending to such a large group that wanted to eat together. Thank you everyone at the Best Western Guildwood Inn for making our family time together one full of happy memories.

    5
    « Our favorite place to stay in Simcoe »

    This was a fantastic hotel and next year I plan to stay here again! The service was great and the staff so helpful.The rooms are very clean and the first stay we were upgraded to a suite.We just loved our stay

    5
    « Consistently Good »

    Its been exactly a year since i stayed at this hotel. The rooms arent huge but modern, well appointed, and very clean. In addition to the standard free bar soap, skin lotion, shampoo, conditioner, shower gel, and in-room coffee and tea bags, there was now free bottled water in my room, and a free package of oreo cookies. The front desk people were very helpful. I had forgotten my razor and they gave me a free one and some packets of nice travel shave gel.

    5
    « Best Western Experience »

    Excellent experience and very helpful staff members. Clean rooms and very comfortable beds. Restaurant had great selections and we enjoyed a free breakfast during the week. I did like that they allowed for a single bill when we were paying for 5 family rooms. Very accommodating.

    5
    « Loved it! »

    Modern clean room. Easy access to our morticycles as requested in our booking and reservations we made months in advance. Everything we asked for we got it. Also, they offer good amenities, 2 robes and 2 oreo cookies, nice touches! Staff was really friendly and helpful! (Trying to locate my brother they went above and beyond). Really easy to access from the highway after crossing the border, tada, it is right there! We chose it for that purpose and that it had an attached restaurant with good reviews on Trip Advisor. Trip Advisor did not let us down! Good choice! Nice parking lot with lots of parking. The restaurant had delicous food so we didn't have to leave. Convienatly this is attached, it does have a license for alcohol as well if you like. We had burgers fries, really good food! I saw sone delicious looking food going by! We would go there often if we could. (We ate there and went with my brother to another restaurant as well, lol) The pool closes early (8:30) because it is an outdoor pool so we didn't get to use it. The border crossing was much longer then the projected 15 minutes stated on line! Breakfast was a treat, you get made to order yummy hot food. I had pancakes and they were huge, hot, and not out of a machine. What a treat after being on the road for several days. Others ordered eggs, toast sausage or bacon. They loved their breakfast as much as l did. You could choose from a handful of specific items off the menu, really nice touch! Loved it here the room was very comfortable. Would definitely go back. Actually we will make a point of it next time we come through! We did take pictures of the food can't find them. You don't the my pictures. .. there should be lots on here.... IT IS REALLY GOOD FOOD... we had meals drinks, snacks and salads we shared and loved it all. Our waitress was so helpful and friendly. Stay and eat here you'll love it!

    5
    « This is a wonderful place to stay. »

    We spent 4 nights in this hotel. It's a wonderful place to stay. The rooms are spacious and very clean. We had a mini fridge, coffee maker and microwave. The bathroom is a comfortable size and there is adequate counter space for toiletries, etc. The beds were really comfortable and we didn't hear any outside noise during the night. The pool is awesome. Very long so great for laps, but only 3 feet deep throughout, so also good for kids. There are plenty of lounge chairs around the pool as well. There is a full service restaurant in the hotel, serving good food. It was the first time we experienced a full sit-down breakfast as part of the room rate. So much better than the usual buffet style with toast and cereals. The staff were all very friendly and helpful, especially the housekeeping staff who were extremely accommodating when we asked them not to clean the room before noon. We will definitely stay there again.

    5
    « excellent hotel »

    travelling west on the 402 I was careful to watch for the signs to sarnia that I did not get caught on the wrong road and end up in the usa as some travellers have done on border security the signs are well market and we made it safely to the hotel the gps worked wonders with the directions there was no problem with checkit or checkout as the staff were very friendly the room was a standard size room with a fridge microwave tv and a king size comfortable bed the breakfast was a little different as you orber your eggs from the cook who would call you when ready other bw's you helped yourself to the scrambled eggs here you have a choice sunny side up over easy hard yoke omlet with 10 different additions for you to chose from when your eggs were ready you had the choice as to how many sausages you wanted and as to how many strips on bacon we were on the ground floor so we had an outside door with a small patio and 2 lawn chairs to sit on and relax to cool afternoon breeze excellent hotel

    5
    « Excellent Hotel »

    Hotel Staff were pleasant and helpful, Check in/out was done quickly. It was very nice to have a full restaurant within the hotel. Our room was modern and clean. The king size bed was very comfortable. Location was perfect right off Hwy 402 and minutes to the bridge.

    5
    « Great Place to Stay »

    This hotel has been beautifully redone, the whole place was impressive to walk thru. Our room was nicely decorated, very clean and even had a bathrobe and bottles of water. It also had the usual coffee maker and fridge. It is very convenient to the highways, the information center (also impressive) is across the street, marina and water behind, the outdoor pool was great and we were able to walk to the local casino to play and have supper. The hotel is also very close to downtown and shopping malls. Had a great stay, no complaints.

    4
    « Relaxing! »

    Room is clean and great spot near the Bluewater Bridge. Breakfast in the restaurant attached is included. Front desk staff friendly too. Located near many things; casino, pubs by the water. Fitness room is decent. Close to many restaurants.

  • 5
    « Make this your choice in Sarnia »

    Excellent customer service from all staff. Recently renovated and reminded me of a brand new hotel. Large outdoor pool to cool off after a long drive. Room and bed comfortable and well appointed. Very well maintained grounds and a "stones throw" from border. Buffet breakfast satisfied this travellers' needs. Great value.

    5
    « Best surprise is NO Surprise »

    Have stayed here many, many times over the years and it has always been a pleasure. Very convenient to walk down under the bridge for "fries" and watch the ships pass or go for "ice cream". The beds are very comfortable and the hotel and rooms are always clean and neat and seem to always have some "upgrades". The best surprise on a trip is "No surprise".

    5
    « Lovely hotel just across the border »

    We were traveling to Stratford, Ontario from upstate Michigan, and we pulled into this hotel late in the evening. What a relief to find an upscale-style hotel at a reasonable price. The lobby was sparkling clean, the room was lovely, and the free made-to-order breakfast really topped off a nice stay. There were even luggage carts at the back entrance nearest our room -- a rarity even in the best hotels. We would definitely recommend this hotel to others.

    5
    « Outstanding »

    I was so impressed with the service and quality of this hotel. Since I have never stayed at a Best Western before I was not sure what to expect. I will never stay anywhere else from now on when I am in the Sarnia area.

    1
    « Stolen items »

    The hotel was great but was overshadowed by the fact that my bike was stolen even though it was secured by a cable to the back of my car. No security cameras. Management did help to call police and police advised that there had been a rash of bikes stolen. Would have been good to know I would have brought my bike in

    4
    « Comfortable Stay! »

    We had a restful night here at the Best Western, we liked that you could drive right up to the room. We had a room with one queen size bed, the room was a bit small but for one night - adequate! The included breakfast was the best - there are not many places you are served a full breakfast, it was fantastic and the service great! This is a nice location right across the border, very pleased with this stay!

    4
    « Best Western Plus, Sarnia, ON »

    We enjoyed our stay overnight in Best Western Plus, Sarnia, ON. The location is very convenient when you travel to/from USA. The personnel of the hotel was very polite and attentive. The room was clean and beds were comfortable. The complementary breakfast was a pleasant surprise for our family. We definitely recommend this hotel to other travelers.

    5
    « Best Western Plus, Guildwood Inn, Sarnia, Ontario »

    We arrived late in the afternoon and were greeted very cheerfully by Katie. She had us checked in very quickly and, as we were travelling with our pup, she even had treats for our dog to make her feel welcome. Our room was bright and cheerful and, due to the fact that the weather was very hot and humid, we enjoyed spending our evenings in our room. The room was very clean and our maid was very pleasant to deal with. The restaurant, Shelley's, provides a full free breakfast which was very good. The dinner meals were varied and delicious. They have specials every night and their staff is good at making suggestions. Everyone at this hotel was cheerful and went out of their way to make us feel welcome and comfortable. We would definitely stay there again.

    5
    « over night stay for business »

    excellent hotel and staff would recommend to any one for business or pleasure. has a nice pool area and relaxing area and quiet rooms. there was a bad storm during the and never heard a sound and had a very restful sleep

    5
    « Great place to visit »

    I have been to this hotel a nice few times over the last 10 years. I has never disappointed me yet. We always stay in a suite at the back of the hotel. The hotel suite are really good, clean, and so comfortable. I love were this hotel is located and also like that the tourist information centre is right across the street. This room came with a really good breakfast. I have try other hotels in Sarnia and this is my favorite place. Staff is amazing.

  • 4
    « Great place to stay »

    We are Loyalty Club members of this chain and it seems I never have enough points to use my free stay. This hotel has a requirement for more points than I have. This hotel is spacious and modern. It appears to be a new building. The room was clean. The linens good quality. The towels thick and absorbent. The bed was comfortable. There was complimentary bottled water. The breakfast was served in the adjoining restaurant with a few choices from a menu which was served at our table and paid for with a hotel chit. The surrounding property was beautifully maintained with lovely plants, shrubs and flowers. We would stay here again.

    5
    « Lovely hotel, easy to get to. »

    This hotel is a lovely place to stay. it was our second visit, and it was just as nice as the first time around. It is just off the bridge and right past Canadian customs. It couldn't have been more convenient. The receptionist was great and helpful. Our room was lovely, and it was easy to access. Great stay.

    2
    « Will not be back »

    We've been living in a hotel for 2 months and decided to get away from our hotel and stay in a better hotel and have a mini weekend getaway. I reserved the room online a few days before but had to call and ask how to do a reservation with a dog because I saw no place online to let the hotel know we were travelling with a dog. We had also planned a pool afternoon so my grandparents could come hang out with us while we were in Sarnia but, upon check-in, we were told the pool would be closed from 2:45-3:45 because of a wedding. The outdoor pool was a BIG reason we chose this hotel. The lady that checked us in told us "Well, it's only for an hour", but that hour was in the middle of the Saturday afternoon that we had planned to have a relaxing pool day. The bathtub plug did not plug so I was unable to take a much needed bath for pain relief and told this to the front desk, through tears, when I went to get two new key cards because they stopped working (it was well before check-out time) and my husband couldn't get back in the room when I was in the shower for 20 minutes. I also burned my hand when I turned the bathroom faucet on for cold water in the morning. Scalding hot water shouldn't come out when the faucet is turned to cold and hasn't been used all night. Also don't like that the pet rooms are the rooms closest to the noisy wedding reception room. At least put the dogs at the end of the hall so they don't react every single time the door to the main hallway opens. This was a terrible experience for as good as we thought this hotel should be. We will not be back.

    4
    « Very good. Easy on/off the highway/ »

    Stayed here on our way through based on TA reviews. Clean room. Friendly staff. Good breakfast included. Very easy to get on and off the highway. Price was good, especially with the current exchange rate.

    3
    « Overrated facilities »

    The Air Conditioning was set on eco permanently and no way to change it. The walk to the rooms is a good five minutes. This place is highly overrated. The bed and breakfast is a sit in! Not good for business travellers

    4
    « Our Sarnia Trip »

    We almost always stay at a Best Western because of the consistent quality and no unexpected issues. In Sarnia the staff was great and made us feel very welcome. We stayed an extra night with no issues or changing rooms. The Restaurant was good and our dinner(all you can eat ribs night) was very nice.We would certainly stay here again.

    4
    « Conveniently located »

    Stopped here before returning to the US - - hotels are nicer here than in MI for the same or less money. Large property with plenty of space in back for walking the dog. Room was clean and very comfortable. Tim Hortons nearby - - grab some before crossing the border!

    5
    « Nice Hotel on the border »

    Very nice hotel, clean modern rooms, comfortable bed. Pet friendly. The hotel is situated just off the highway. Nice restaurant and room service was quick. Breakfast is included only Monday through Friday.

    3
    « On Our Way Through... »

    We needed a place to stay on the way through to a destination in Michigan. The Guildwood Inn served the purpose perfectly. The front desk staff were friendly and we could drive right up to our room which was most convenient. The king bed in our room was very comfortable but... We had a pullout couch for our son and sadly when we opened it up there was dirt and food debris scattered about the linens - just yuk! Any ways, it's very close to a Timmy's and the bridge. Could have been a lot worse but in the end it was okay.

    4
    « Good Hotel! »

    We stayed at the BW Guildwood in to attend a wedding shower of our niece in Sarnia. It was a good hotel, great rate, clean, the bed was very comfortable, the bathroom clean, the towels pleantiful, large and soft and the toilettries were great - I especially liked the convenience of the dispensing unit in the shower and the product was highend. As we were on the 1st floor facing the parking area, the door to go outside was very convenient for unloading and loading our luggage. The front desk was very helpful, pleasant and professional.

  • 5
    « A beer run and a good time »

    My sister, mother and myself stayed here for 2 nights. We have an annual weekend "mother's day" get away. We cross the border, do some shopping, and have a lot of laughs. We have been doing this for about 10 years and this was our first time staying in Sarnia. We all agreed that the location, the hotel and the staff made this our best weekend yet.(the great weather helped, but I can't credit best western with that!)we wanted to do a beer run at Sombra. We'd never done this before and got all the information and advice we rookies needed. It went without a hitch. The following day we crossed the border for some shopping. The location of the hotel could not be more perfect. The room was spacious and comfortable. The air conditioner was wonky, but we managed. There was a wedding going on and we were worried about noise etc. No worries! Weren't bothered at all!! Everything exceeded my expectations. We have decided the Best Western will be our base of operations for all future weekend adventures. I can't thank you enough. All in all a great weekend. You have earned our loyalty. We will be back!

    4
    « Beauty hotel »

    Great little hotel. Staff were really friendly. Came here for a wedding. Great pool. Restaurant was nice too. King room was large and clean with a mini fridge. Close walk to the water. I would go back and stay. Shout out to Devin. Staff member there. He was wonderfully helpful over the weekend stay!!

    5
    « Great stay at a top hotel »

    I have been staying at the Best Western Plus Guildwood Sarnia, for many years now. Every time I am in Sarnia I stay at the Best Western. The staff will always go out of their way to give you the best possible service.

    4
    « 2 nights stay, very good »

    Nice modern hotel, close to the border crossing and down town, Rooms bright and airy and recently refurbished ( marina Wing) . Staff friends and helpful. Hotel was clean and tidy through out. Open air swimming pool, clean, but cold in May, No traffic noise in our room very nice

    4
    « Fancy Lipstick on a decently attractive pig »

    At first glance the front of the building and lobby are extremely attractive and well maintained. Progressively working my way back to my room things got a little more like what I expected. The room was large, not so comfortable, and very outdated. Overall I had a good experience, and the staff really was very helpful, and friendly.

    4
    « Good Value and Great Staff »

    The hotel rooms and common areas are what you would expect from a Best Western. The hotel is very clean, rooms are comfortable (all though the very cheapest rooms are on the small side - spend a couple more dollars and get the larger room if you can). Nice and quiet. For me, the biggest draw of this hotel is the staff - whether at check in, banquets, restaurant, hospitality - every one I have come in contact with is pleasant and engaged and more than willing to go the extra mile to accommodate your requests. They are first rate!

    3
    « a bit disappointed »

    Room was very nice, and staff on the desk were accommodating. Breakfast was warm, not hot, and one of the wait staff was very angry and it showed in her attention to her position. My waitress was fine Dinner in the restaurant was very good, beer and burger night, but it is noisy. if you do not mind loud staff and customers with 4 T V s facing them, it is a good place to eat

    5
    « At the foot of Ambassador Bridge »

    The Sarnia side of the Ambassador Bridge (to Port Huron) is a green paradise by the Detroit River. Best Western PLUS Guildwood Inn spreads comfortably on the Canadian side and "comfortable" is the key word. Easy in-and-out registration, totally comfortable rooms, quiet, clean environment. Everything worked, breakfast had enough variety to satisfy everyone's needs.

    4
    « Exceeded my expectations »

    I was looking for a beautiful, quiet place to spend the weekend with my hubby. After reading reviews of the different Hotels in Sarnia, I took the bet to go for Best Western. I am happy My first experience was good. The only downside is the fridge which was not working properly, our food went bad. The bathroom lights went off in the morning but it wasn't a big deal for us. we just needed our quality time together and that's what we got. Staff at check in was awesome, we asked for a microwave got it within 5 minutes.Unfortunately they don't have free breakfast during the weekends but the on-site restaurant has a descent $6 breakfast that runs till noon, so that wasn't too bad. Will definitely come back. Room clean, no noise, bedding clean, water temperature just fine.

    3
    « Decent hotel. Toilet flooded our room »

    Our stay was good, they accommodated us having a dog. Staff was friendly and helpful. The hotel was pretty standard overall. One down side which i don't know what happened, possibly a freak accident. The toilet flooded our room the morning of our checkout. It happened to me and 4 other rooms. It was very hectic and wasn't offered a free night or reduction on my bill for dealing with that. FYI the restaurant in the hotel, Shelly's is very good.

  • 5
    « Best Sleep & Pizza Ever »

    I needed a place to catch up on rest and work. This was the place. The room was so quiet, the bed was heaven on earth and the staff were so in tune with my needs. The food at the restaurant was amazing. I highly recommend their pizza. So fresh and well worth the wait.

    5
    « Wonderful stay, will definitely return soon »

    We love this hotel. The staff are wonderful and obviously the management are committed to making your stay enjoyable. Whenever we are in the area for business or leisure we stay here. Had a great breakfast at the restaurant and we were actually sorry that we went out for dinner as friends of ours ate at the restaurant and said it was terrific.

    4
    « Clean rooms great service »

    Stayed with another couple to attend an event in Sarnia. Fast friendly service.Clean rooms and great beds. Updated decor throughout. Restaurant "Shelley's" great breakfast spot. We will definitely stay here again if we come to another event in town.

    3
    « Older Hotel »

    My stay at this hotel was ok. Ive been to at least 6 other Best Western's in the past year and found this one to be the oldest. I'm sure it was upgraded a few years ago but the rooms are small in comparison. Hotel staff have always been courteous.

    5
    « Business trip »

    I have been staying at this hotel every 2 months for 2 years now, and I love it. The rooms are spacious and comfortable. I love that they have a restaurant on site. The food is good and the breakfast in the morning is great! I will continue to stay here!

    5
    « Nice property with extremely friendly staff! »

    Stayed here on a trip to NE. Very accommodating to our pets. Asked for and got first floor room. Nice thing about that is the room had both an interior/exterior entrance. Very convenient. Hotel gives vouchers for breakfast in their lounge. Although this menu selection is limited, the breakfast was very nice. Eggs, meat, toast, starch and drink included. I have to say every staff member we dealt with was extremely friendly and eager to please. Room was clean, and free wi fi always nice.

    4
    « Best Western Guildwood Plus - Sarnia »

    This hotel offers the amenities required to enjoy your visit. They provide you with complimentary bottled water, coffee/tea, The National Post and The Star, free apples at check-in. The rooms are comfortable. The décor is welcoming.

    5
    « Warm and Convenient »

    A pet friendly hotel just inside the Ontario Border. Stayed just last night and after a days travel it was a nice upscale treat. The beds and pillows were so comfortable. Front desk staff very helpful. Convenient side door entrance worked great for pet relief.

    4
    « Good Stay Overall/Walls a Little Thin »

    Great service at front desk. Very informative. Weight room was in good working condition. Very comfortable bed! Walls in the rooms are a little thin and you can hear your neighbour with some ease. Avoided dining room based on concerns from trip advisor. There is only an outdoor seasonal pool. Fruit at front was a great start!

    4
    « More than expected »

    Stayed 3 nights in suite and more than met our expectations. Very clean and comfortable. Having a back door off the living room was great for taking the dog out. Staff very friendly and newly renovated attached restaurant a plus for breakfasts. Definitely would stay again.

  • 5
    « Cozy Room and Fast Internet »

    Quiet, cozy room with fast internet - perfect for business travel. Front desk staff was very helpful and the room was clean and comfortable. The office chair was a little low, but added a couple of pillows off the bed.

    5
    « Very nice hotel. »

    We were looking for a hotel close to the bridge as we were on our way for a holiday. After considering another hotel we chose this one and we were not disappointed. We were on the second floor. We didn't think breakfast was included in the price and we were pleasantly surprised to find out we had a full hot breakfast included in the price. We also like the fact that there is a promotion right now that after two stays you receive a $35 voucher towards a third night stay.

    3
    « Nice....... But- »

    We stayed based on reviews I read on TripAdvisor. It was clean and was conveniently located. However, we were quite surprised by how thin the walls were. We could hear people talking in the hall and walking above us. This wasn't average noise and this was not a party hotel. Just thin walls, I guess. The clincher for me was listening to our shared wall neighbor urinate.... Twice. On the upside, very good price and a delicious breakfast included. Best waitress in Sarnia. Use your earplugs if you have them.

    4
    « Great visit! »

    Stayed here for one night while I was visiting family in Sarnia. Saw that this had the best rating in Sarnia for hotels and was not disappointed by the price. Was cheaper than the other hots nearby but was thoroughly impressed with the service at my check in to the rooms that were recently renovated. Only thing that we didn't like was how the rooms can be accessed from the street (on the lower floor) but that's just a personal preference. Would stay again

    5
    « Excellent Stay »

    My stay at this hotel was really excellent. the rooms are clean, and spacious. the amnities, the gym are also clean. Tha staff at the reception, evening and morning were very friendly. The only negative thing was in the restaurant, the breakfast was not really amazing, as the fruit that I asked seemed not great.

    5
    « Great Place to stay »

    Every time i'm in Sarnia i always stay at this Hotel. Great service great location. the restaurant has great food great people working there. The rooms are very nice, i wish that the tv was a little bigger. overall, this is the place to stay.

    5
    « Second Time Around Doesn't Disappoint »

    We loved being able to walk right out to our vehicle from our room. This is our second time staying here and will definitely come back again. Close to the casino. Clean room. We have seen larger rooms but not for these prices, plenty of room still with a king size bed, couch, desk, night tables and dresser/fridge unit with plenty of room still to walk around. Clean and comfortable. Cheaper price through the hotel than Expedia and other online sites. We will be back for sure.

    5
    « Pleasant stay: home away from home »

    The hotel is very nice, well-magaged. My room was a one-bedroom suite. Cleanliness is very important to me, it is a top priority for me above any other while on business trip, or personal ones for that matter. This hotel room, bed linens, remotes..you name it...were spotless. My stay was very relaxing, except for one night when some 20 or so parents decided to have a party in the hallway after their kids hockey game I believe, but it did not bother me that much, as I go to bed very late, and those folks ended their party at around 1:30am. May be it was uncomfortable to some other guests, and it would be nicer for those guests, if the hotel could enforce somehow the no noise policy or no partying in the hallways after midnight. That was only one night. I liked the fact that the hotel provided lots of complimentary bottles of water, towels, bathrobes. The bed was super comfortable: not too hard, and not too soft. I tried their restaurant once for breakfast, and the service was quick and efficient. All employees at the hotel were very welcoming, and nice. The hotel location is very close to the bridge, if one needs to cross to US. I did it, it took me about 20 min the whole process of crossing to US. One important detail: there is no elevator to the 2nd floor. If you have lots of luggage, or cannot walk stairs, ask for ground level rooms. Overall, I am very satisfied with my stay, I would recommend it to a firiend. Not sure about other rooms, but this one on the 2nd floor one bedroom suite was very big, comfortable and nicely appointed.

    2
    « Numerous little problems with the room »

    When on a road trip staying in different motels every night, it makes comparisons easy and puts differences into perspective. This was a Best Western Plus, not sure what was Plus about it. Compared to the Best Western Plus in London Ontario, this was a minus. We stayed at the Best Western in London, Ontario the night before, and it was very nice, a lot better compared to this one. In Sarnia, the rooms were smaller, there were numerous little annoying things about the room, like the tissue dispenser metal plate cover that fell on my foot. Room was hot and stuffy even though it was cool outside, there was no vent in bath room. There was a full service restaurant, and with a standard breakfast you could order that was included in the price of the room. The restaurant was nice, and our server was very nice as well. That was the one bright spot in an otherwise pretty bad experience.

    5
    « Pet friendly »

    Great stay over Christmas. Very pet friendly. Clean. Quiet. Staff r friendly too. Restaurant attached makes it nice for breakfast and room service. Close to us border,downtown shopping and other restaurants

  • 4
    « Met our needs »

    No complimentary breakfast as there is a restaurant on site. Otherwise, it was a good accommodation, close to downtown and the casino. Front desk staff very helpful and efficient. Pool is outdoors. Has exercise room but no hot tub.

    3
    « Good location »

    This hotel is just near Bluewater bridge and close to downtown Sarnia. We had clean comfortable room. As we had a dog we stayed at end of building. No issues. The shampoos dispensers in shower are always good for those who don't like wasteful shampoo bottles etc. We enjoyed touring holiday light display at centennial park by waterfront. Rates were reasonable with $15.00 extra per night for housing our dog,

    5
    « another great experience! »

    The hotel is clean and comfortable and is located very near the casino. This was our second visit to this hotel based on a past positive experience. The staff at this hotel are very friendly and provide great customer service. Our check in with Katie was fast and very pleasant. We stayed in a King Suite during this stay and it was definitely spacious and well worth spending the extra money. The King Suite consisted of a separate living area with a desk, couch (pulls out into a bed), coffee table, chair, mini fridge and a flat screen television. There was a hallway off of the living area with a walk in closet, a bathroom containing a large walk in shower, a tub, and a toilet. Across the hall from the bathroom was a separate sink area with a blow dryer and a large vanity mirror Great to have the sink area on it's own when there's more than one of you getting ready for your evening. There was an iron in the room and it worked very well. The bedroom had a door for privacy, a very comfortable king bed with nice linens, as well as bed side tables with wall mounted reading lamps. There was also a wall mounted flat screen television located on the wall opposite the bed. All was clean and in great working order. We stayed in suite 210 which was located on the second floor at the back of the hotel. If you desire a suite with a jetted whirlpool tub, they are available on the ground floor only. There is an elevator at this hotel if stairs are an issue.The public areas of the hotel were clean and well lit. Our overall experience was excellent! The only thing that was not to our liking was the cheap 1 ply toilet paper offered in our bathroom. We would definitely recommend bringing your own toilet paper for your comfort. I would recommend this hotel to friends and family. It definitely merits a solid 3.5 stars. We stayed here as we were visiting family in the area.

    5
    « Great Hotel in Sarnia, Ontario »

    Really convenient to the bridge from USA. Only an hour or so to London, Ontario. It's one of the best hotels in Sarnia, close to the waterfront, parks, walking and biking trails. The building is quiet, too, even when lots of people are in the hotel.

    4
    « good location and staff »

    stayed before and glad I chose to stay again, good value, location and restful, depending as always on those who stay in the same hotel. Some quests are not always respectful for noise. Staff were pleasant and helpful, and the room was very nice

    3
    « A pretty good night's stay in Sarnia »

    On the plus side, the location of the hotel is very good, first exit after the bridge and on a lovely piece of land backing on a golf club and marina. This was important for us because we stayed with our dog, and we had wonderful space for walking with him and letting him run - not often available with dog friendly hotels. Also, there's a pretty good restaurant attached so we didn't have to go looking. On the negative side, the room and bathroom were very small, though clean & bed was comfy. Noise from upstairs seemed to enter through a vent in bathroom. Service was just o.k. & we found it weird that for a dog-friendly hotel there were no trashcans outside. Also, they hadn't been able to tell us ahead of time - for some reason - that there would be an extra fee of $15 for the dog.

    4
    « Peaceful and relaxing »

    This hotel is tucked away by the bridge to the USA. It is easy to get to from Hwy 402. It is quiet and has parks, pubs and the harbour within easy walking distance from the hotel. The hotel is very clean and neat. The morning breakfast, which was included, was very good with a variety of choices. I would definitely stay here again.

    5
    « Super Clean »

    Walked in the room and it was impeccably clean. Bedsheets smelled clean and I felt I was at home. Even upon entering the lobby, the place smelled clean. No cleaning solution odour that masks other smells.

    5
    « Super clean, super friendly. Homey »

    This may be a modest decor but the hotel is as neat as a pin and has everything you want or need. The staff were friendly, the gym was good, the rooms were super clean and comfortable. I would stay there again.

    5
    « saved us from disaster »

    Finding accommodation at the Best Western, Sarnia, Ontario saved us from a lousy stay in another motel. The staff were extremely helpful during a difficult moment. The beds were comfortable and the rooms easily accommodated 3 adults. Breakfast Monday and Tuesday was awesome.

  • 4
    « Nice Stay!! »

    The room had 2 queen beds. Room was a bit small but was clean. The only issue we had was the toilet made a high pitched noise after flushing. This wasn't a big issue and lived with it. The staff was very friendly and quite eager to help with directions when asked. Overall was a pleasant stay and would go back again for sure.

    4
    « Good location and service »

    This property is well situated for the business traveller. Restaurant provides decent selection and decent prices. Food is generally quite good. The only minor quibble is that hotel has been in place for some time and while updating is obvious the hotel corridors and rooms are somewhat outdated.

    5
    « Very pleasantly surprised »

    Would highly recommend this hotel. Room was so clean, most comfortable beds, pillows, etc. Everything was great. The various people working on the front desk were so friendly and very helpful. They were able to answer all our questions. It was a great weekend. I wanted to ask where they buy their pillows......

    5
    « Clean as a whistle »

    Stayed two nights for a wedding at the Riding Club nearby. It is the cleanest hotel I've stayed at, other than the Trump in NYC. Staff always cleaning and smelled fresh and airy in the room. Crisp white bed linens and lots of towels. Bathroom was spotless. Grounds were nice and neat. We had a rehearsal meal catered in the restaurant's private dining room that was good, not great, but staff there were also polite and attentive. I will return if I'm in Sarnia again. Good job Best Western Guildwood!

    5
    « AS ALWAYS, THE MOST COMFORTABLE HOTEL IN THE AREA »

    We stay here at least twice a year. It is clean, reasonably price and a central location. Breakfast is always done well at the restaurant as well. We used the outdoor pool this time as well. It was very refreshing and clean. Would I go back? Without a doubt.

 

Getting to the hotel ...

All directions
·From: Bluewater Int'l Bridge. Take the first exit for Sarnia Downtown and stay right. From the 402E Front Street Exit, travel right onto Front to Exmouth. Next go right on Exmouth to Venetian and continue to the BEST WESTERN PLUS Guildwood Inn. ·From: The east. Head east on Bluewater International Bridge, then take the 1st exit Sarnia downtown and stay right to the BEST WESTERN PLUS Guildwood Inn. ·From: The west. Head west on the 402, then take the Front Street exit. Go right on Front and right on Exmouth, then one more right on Venetian to the BEST WESTERN PLUS Guildwood Inn.
 

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