BEST WESTERN Plus Inn of Santa Fe,  Santa Fe

4.0/5  - based on 811 guest reviews.
3650 Cerrillos Road, 87507-2909, Santa Fe, United States - See map
+1 505 438 3822 +1 505 438 3795

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Indoor pool
    Indoor pool
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
See more
TripAdvisor Traveler Rating
based on 819 traveler reviews
See more comments >>
Photo gallery :
Welcome to BEST WESTERN PLUS Inn of Santa Fe! If you're looking for a hotel near Santa Fe Plaza or a hotel near Georgia O'Keefe, depend on our Santa Fe hotel to provide you with the best location, service and quality. Our hotel near Ski Santa Fe is surrounded by the area's top attractions. Brand loyalty means that you can always depend on our Santa Fe hotel to make you feel right at home with the best amenities. Our 100% non-smoking hotel is pet friendly, so feel free to bring the whole family on this trip. From spacious, quiet rooms to the most convenient location in town, everything you need is just moments away. We're the best value hotel that is close to downtown Plaza. At our Santa Fe hotel, there are no long commutes or being far away from the action. If you need a hotel near Santa Fe University of Art and Design, we regularly welcome students, their families, and visiting guests and faculty to our property. Whether you're here for a weekend or a semester, count on our friendly staff to make your stay as pleasant as possible. The Santa Fe Indian Market is a short drive away, and the Santa Fe Folk Art Festival brings travelers to the region from around the world. At our Santa Fe hotel, there's always something exciting happening nearby. From the Santa Fe Spanish Market to winter skiing, year-round activities and events are looked forward to by locals and travelers alike. The conveniences like our proximity to museums and cultural centers as well as the plaza bring many guests to our property. Business travelers in the region with the State Capitol, Chevron Corporation® and the Law Enforcement Academy call us their home away from home. At our Santa Fe hotel, guests are treated to luxury bedding and the peace and quiet they need to take care of work, or to simply rest up for another fun-filled day of vacation. From work to play, we're the best choice for all Book your quiet retreat at BEST WESTERN PLUS Inn of Santa Fe today and save!

See rates and availability

 
Room 1

Guest reviews


in partnership withtrip advisor img
based on 819 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
351
Verygood
 
280
Medium
 
119
Poor
 
51
Horrible
 
18
Business Business 57
Couples Couples 388
Family Family 249
Friends getaway Friends getaway 62
Solo travel Solo travel 40
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus Inn of Santa Fe,Santa Fe
  • 3
    « Decent Stay »

    Stayed 2 nights this week for a "Thanksgiving" trip to Santa Fe. Have stayed at this location numerous times and have posted reviews in the past. Front desk staff is still great. We stayed in a King "suite" with a microwave, frig, bar area, sitting area with a loveseat, chair and separate t.v. Room had a balcony. Bed and pillows were comfortable. Room was clean.and modern. Bathroom was very small (but that tends to be typical of some of BW locations). The only "con" we ran into this time, was the low shower pressure and temperature of the water tended to fluctuate a lot (warm, then cold, then way too hot without having been adjusted). I thought my husband was going to make them aware of this when he turned the key in, but he forgot to. This location is on one of the main roads and although you have to drive to the Plaza, it is not that far. Free breakfast is adequate. Still recommend this hotel and we will continue to stay here when returning to Santa Fe.

    4
    « Solid room »

    You can always spend more, but for those looking primarily at a clean inexpensive room, this works. Location not too great but with a car, no problem getting anywhere. The police seemed to be all over Cerrillos Road, giving out tickets to holiday travelers, be ware.

    5
    « Very nice place to stay! »

    We'd stay here again in a minute. We were on the third floor and it was pretty quiet. The room was well appointed and very tastefully decorated in Santa Fe style. The bed was extremely comfortable and we slept better than we had for weeks! The room was so spacious and comfortable. The breakfast had the usual cold items, but also had scrambled eggs, salsa, sausage and very good potatoes. The wi-fi came and went but tech support by phone was very helpful.

    4
    « Clean, affordable, and very nice staff »

    Decided to stay here, thus saving over $300 compared to a place downtown, and glad we did. Very clean, with helpful staff. Only problem was the wi-fi, which kept going out, but they immediately took care of it and even put us in contact with their hospitality number to make sure it worked. Took a few tries before it was reliable, but here's the catcher: this was all done on Thanksgiving night. THAT is service. Beds and rooms were very comfortable, and the pool area was quite nice as well. Complementary breakfast also very good. Would gladly stay here again.

    4
    « Really liked our stay. »

    We were vacationing in New Mexico and spent several nights in this Best Western Plus. It was very nice, great service and good breakfast. We used this location as our anchor while in the area, very convenient.

    5
    « Great Hotel Good Value »

    I was very pleased with the Hotel and the Staff. I look forward to visiting this property the next time I go to Santa Fe! We went to visit our Son at the Santa Fe University of Art and Design and to attend a play at the University and had a very comfortable stay.

    5
    « Great Hotel!!! »

    Hotel was excellent all the way. Staff was friendly and caring. Room was very nice, very clean, pillows/beds were very comfortable. Wifi was fast!!! GREAT HOT BREAKFAST with lots of selections. We will definitely stay here again next time we visit.

    5
    « a great place in santa fe »

    easy access to the city center and travel points North and South. The hotel was clean comfortable and well organized. The breakfast was varied throughout the four nights we were in town and the food area well kept.

    5
    « santa fe vacation »

    We had a rough travel day, got to the hotel and was very impressed with the decor. The people were sooo friendly and helpful. It was very comfortable in the room, felt homey. The breakfast was great, we rely on the breakfast as we are gone all day and only snack while on the road. Never disappointed with the start to our day! We plan on going back to santa fe and we will definitely stay here!

    4
    « Good Breakfast »

    Stayed two nights bit noisy but enjoyed the breakfast, friendly helpful staff. Bed very comfy shame was noisy at night as would of been perfect. Quite a distance from the historic city 4/5 miles away though could of caught number 2 bus only a dollar. Free shuttles around the city handy,

  • 3
    « Could have been better »

    Located on South side of town. Good selection of nearby restaurants & movie theater. Staff at front desk was friendly and courteous. Room was average, bed was comfortable. Only dissatisfaction was with hot tub that jets would not kick in and limited space for breakfast - had to sit in pool area or outside patio.

    3
    « Fair price, out-dated room »

    We first had a king room which included a sink in the bedroom (!) and upgraded to a suite. The suite was good, but the bathtub squeaked while taking a shower. Also, the internet didn't work for one night.

    5
    « Leisure travel »

    Very comfortable hotel with great hot breakfast.Liked the Southwest decor. Wonderful warm pool and very comfortable beds. Some rooms get traffic noise-ask to stay back from road. We stayed in a family suite with 3 real beds (2 bedrooms) that was near the road. Nice to have a refrigerator in the room. Close to good restaurants(The Ranch) and Walgreen's.

    5
    « Road Trip - Return from Wedding »

    Beautiful, spacious, clean room. Even more important since we came from two days at a poorly kept hotel. It was not clear on the website exactly where the hotel was. It is a bit off the highway and we did pass many other hotels before we arrived. It would be good to advertise where it is since you have to drive there a few miles.

    2
    « Dissapointing »

    Booked in as normal and given the Wi-Fi password. Got to the room and no Wi-Fi. Phoned reception and it hasn't been working for 2 days. Went down and had a word with the girl as she should have told us that the wi-fi wasn't on. Rely on this to contact family and book ahead, so we checked out and into another hotel. Very Dissapointing.

    3
    « Nice looking place...shame about the staff! »

    Great looking hotel in the local New Mexico/Santa Fe adobe style - very harmonious with its location. However, good vibes on arrival shattered by two frosty reception female staff who ignored us despite the fact we said we were checking in! A 3rd woman eventually dealt with us and even moved us up to the top floor when we requested it. Next morning on way to breakfast receptionist (male) ignored us - no hello, good morning or a smile. I blame the management!! Busy & cramped breakfast area - too much stuff in the corners made it awkward for guests to help themselves. For such a large hotel the eating area is WAY too small. Lots of people ended up sitting around the indoor pool area (with a lovely smell of chlorine to aid digestion) or outside. So glad when we moved on from here!

    3
    « Average, nothing special »

    Spent a couple nights here on our trip to New Mexico. The hotel is well located and easy to find, and checkin was quick and simple. Our room (single king bed on 3rd floor) was ok, but not much above average. While it was clean, the mattress had been slept on a few too many times and there were little maintenance issues that needed to be addressed (like a shower curtain rod almost falling off the wall). The breakfast was on par with our expectations based on other similar hotels, but the space is small and will be crowded when the hotel is busier. Things were pretty quiet during our late-october visit. Overall, nothing special but adequate and with room for improvement.

    4
    « Northern NM Road Trip »

    Travelling without much of a plan from Albuquerque into Northern New Mexico, we booked into this hotel. The first impressions are not great as you approach on a busy roadway which could be 'Anywhere USA' with all the typical fast food places and chain stores found all over the country. Things looked worse as we entered their parking lot in a driveway shared with a Pawn Shop. However, once inside the hotel is wonderful. The lobby is decorated in southwestern style and the desk clerk (Megan) could not have been more helpful and welcoming. The SW decor carried into the room, which was spacious, clean and the beds were comfortable. The free Breakfast buffet was good - typical of a Best Western. The breakfast area is not very large, but there is additional seating in the adjacent indoor pool area. Since we arrived late in the day, we decided to stay a second night. The hotel is about three miles from downtown, so you must drive to get anywhere. The location and setting are the only negatives However, it is a convenient staging spot for exploring the area. The hotel is kid and pet friendly, although I did not detect the odor of either in our room ! Would stay again if ever in the area, and recommend it to those who do not want to pay the higher prices for a downtown Santa Fe hotel.

    4
    « Confortable and affordable. »

    We stay at this hotel on our trips to SantaFe about two to three times a year. The access to many parts of the city are easy to get to. The area is well kept and secure. The ability to come and go is a plus as alternate routes to the highways, main streets and Historical sites make it easy to get from many parts of Santa Fe with the help of the Hotel staff giving the you better routes to follow.

    4
    « Very comfortable beds! »

    I slept very well here. Bonuses are a refrigerator in the room, & indoor pool for my daughter & her friend. Breakfast wasn't bad, it was nice there were fresh unsweetened blueberries offered for cereal toppings.

  • 3
    « Husband / Wife Road Trip To Carlsbad Caverns »

    Check in was fast and easy, hotel staff wasn't over friendly, room was very nice but the lighting was bad, small bathroom. hot tub jets were not working proper (not at all) PH was not right in the hot tub which gave me a bad rash, breakfast was nothing special and was very crowded so much so that a lot of people had to carry there food and eat in the pool area next to the breakfast room. Nice hotel but nothing really special. More than likely we would try another hotel next time. I did mention the hot tub problem to the manager when we were checking out and he said "we will look into it". Didn't seem to be a real concern.

    4
    « Santa Fe »

    The hotel was clean, appealing, well located to the downtown. The room was clean, spacious, and the king bed was comfortable. The staff was very professional, friendly, and helpful. I would stay at this hotel again.

    5
    « Hotel room and suite was incredible! »

    This hotel was a little pricy for us, but we could not find anything wrong. It was clean, mattress great, neat and everything worked. Staff was friendly. Hot and cold breakfast was great. Later checkout and we so enjoyed the stay. If you can afford the higher price, stay in this hotel.

    4
    « Best West Plus Santa Fe NM (USA) »

    This is a very clean, well maintained mid-range hotel on a main drive in Santa Fe, NM. Easy access to all points in Santa Fe, with plenty of parking. Includes large indoor pool & hot tub, with outside tables and lounging. Breakfast is included and not just the normal continental fare, and quite tasty. Rooms are large, though not the best lit and I would suggest bringing a multi-outlet power strip or 3-way plug as there are not many open outlets. Very good amenities for the price.

    5
    « Perfect for our Family Summer Vacation »

    We chose the Best Western Plus Inn of Santa Fe because we like Best Westerns, and we were not disappointed! Our room was very clean, and we used the laundry room which was also clean and well maintained. Our son, 13, was happy with the pool too. While there was not many places within walking distance of this hotel, everything you might want or need is within driving distance as there is a mall/ shopping center nearby. The beds were also quite comfortable and the staff was helpful. I really really hate continental breakfasts at hotels because I feel the other guests get physically pushy, so I tried to avoid the breakfast room at this hotel after a bad experience at the Best Western in ABQ, which is why I cannot give you my opinion on the breakfast here. Luckily, there is a Starbucks nearby! I will book this hotel again the next time I go to Santa Fe!

    3
    « Clean, but dated rooms, busy, OK breakast, pet-friendly (warning for guests) »

    The Hyatt Place Santa Fe was full this day so we ended up taking a triple room here for an overnight stay. Busy place, was obviously very popular with two types of clientele: leisure cross-country motorcyclists and dog owners. Neither was an issue for us, but beware if you rather skip. The Front Desk staff courteous. The room had two queens and a sofa sleeper. The sofa sleeper was very dated and worn. I used plenty blankets to try to diffuse the old couch smell. Not a lot of outlets for charging electronics nor easily accessible. Wi-Fi worked OK in the rooms. Toiletries and towels were the standard issue-- bathroom rather small. The breakfast was average; the breakfast staff looked overworked and in great despise for the work they were doing. Breakfast area rather small and, according to our personal experience, there is a good chance you will be sharing it with a number of dogs underneath tables while their owners partake. Parking was OK; there were about 10 motorcycles and a few spaces left for vehicles. The lobby area decoration was very nice; loved the Southwest ambience; cozy and colorful. This hotel was more expensive than the Hyatt Place down the road, which is much nicer. So, while not a terrible stay, I would checked 3-4 places before I would settle on this one.

    4
    « Closest accommodation to the Balloon Fiesta »

    This hotel was about 45 minutes from the Balloon Fiesta in Albuquerque. Easy on/off to the interstate and close to Old Santa Fe for shopping and sightseeing. We were upgraded as requested and our room was spacious and clean. The hotel offers an indoor pool and hot tub which were clean. Staff was willing to call ahead to the next BW reservation to confirm and request an upgrade, which was granted in Gallup, NM.

    5
    « Pet Friendly, Great Location for Us »

    We stayed 3 nights in the BW Plus of Santa Fe during this trip. It was one of the nicest BW hotels that we have stayed at during our travels. The staff was pleasant, friendly and helpful (especially Liza). Full breakfast included. Nice pet area (not fenced) for our dog to take care of his business located near our room. The room was clean, bed was comfortable, Southwest Decor in the room; pictures, pillows, bedding, towel racks with coyote cutouts in bathroom area, curtains, etc. were appropriate for the Santa Fe area. Yes, the location is on a main street (Cerrillos Road) with lots of businesses surrounding it, but it is also conveniently located near the freeway, restaurants and stores. Plus, if you want to see the "artsy" part of Santa Fe (museums, art galleries and sculptures), turn right out of the hotel parking lot and follow Cerrillos Road a few miles to downtown. Definitely a place to check out during your stay. As a previous reviewer indicated during their September stay, there is a lot of road construction going on in the area and it will slow you down somewhat. But, hey, you're on vacation so just go with the flow. PET OWNERS ~ Make sure that you request a pet friendly room AND ask about their pet policy before making your reservation. 50 pound weigh limit for dogs. We will definitely stay here again!

    3
    « Dissatisfaction with hotel »

    Best Western is not the hotel for me. A hotel with pets is not sanitary, the A/C does not work well, and the eating area is not satisfactory, too small and crowded, and the food is not appetizing. Hampton Inn is much, much nicer for approximately the same cost. I usually stay at Hampton Inn, and will try to do so again, once they re-open in Santa Fe.

    4
    « Comfortable Southwest Decor »

    BW Santa Fe had the most attractive guest rooms of the hotels we stayed in during our recent southwest road trip-southwest style bed throws, pillows, wall decor made us feel like we were in Santa Fe rather than the common though comfy decor one finds in mid priced chain hotels. And the AAA room rate was very fair. Front desk staff pleasant & professional, breakfast offerings standard & consistent BW. Only complaint the breakfast area was small for the size of the hotel. We ended up sitting in the pool area adjacent & noticed an outdoor patio area accessible from the pool as well. BW Santa Fe is located on the main road where many hotels, motels, restaurants, shopping plazas are located but is quiet, easy in & out to where you want to go. Beware, while we were there September, lots of road construction to slow you down.

  • 4
    « Great place to rest »

    This is a nice place to stay. We found the staff to be friendly and helpful. The location was great for getting to the plaza and Canyon Road. Plenty food locations near-by to select from. Shopping stores all around you.

    5
    « Nice hotel- helpful and friendly staff! »

    We stayed here for a family wedding in mid September 2016 and we're very pleased with the hotel and it's amenities. The staff went out of their way to be helpful and gave us several good recommendations for restaurants in the area. They offer a breakfast and it's OK but not one of the best I've ever had at a hotel. Fortunately in Santa Fe there's lots of good places nearby to eat.

    5
    « Fantastic!! »

    This tour company is the truly the best! The guides were knowledgeable and personable! We were first in line for Versailles! We had them almost our entire week in Paris. Thank you Philippe, Frederic, Sebastian and Noel ! Superlative!

    5
    « Great place to stay! »

    We were visiting Santa Fe for pleasure. This hotel is clean, rooms are spacious, beds are comfortable, and did I say clean? The staff upgraded us because my husband is a Diamond member of the Best Western Rewards program. We did not ask to be upgraded, they just did. We were so amazed and happy! The suite was so nice after having traveled for two previous nights. It was very quiet and relaxing. The breakfast was good. We had plenty to eat before we headed to downtown Santa Fe for site seeing. We definitely would stay here again. All the staff was friendly and accommodating!!!

    4
    « Decent Place With Just One Gripe »

    Nice place, clean property, attractive, great staff and front desk people. an exercise room and a pool, none of which I use, but which I appreciate. The room was attractive. I have only one gripe, but it's not insignificant. There are almost no usable electrical outlets. I'm in a downstairs king room. Maybe the suites upstairs are different, but this place doesn't even have as many outlets as a 70's style strip motel. For a digital traveler, this is a problem unless, as I do, you carry an extension cord. All they have to do is invest in some of those lamps that most hotels use these days - the ones with a couple of outlets built into the base. Seriously, I know I sound petty but, if you want to use your computer at the desk, plug in a phone by the bed, or re-charge some camera batteries anywhere but the bathroom, you will be out of luck.

    1
    « Rude »

    We reserved a room for three nights. We didn't make it past the front desk because the curly hair with glasses was so rude and charged the wrong card. She didn't like that I spoke up about each so she refused to serve me. AND there wasn't a manager available. Ruined. My. Trip.

    5
    « Best hotel experience in memory »

    Large comfortable room with a large well lit bathroom. Plenty of parking. Friendly and helpful staff. Convenient to the Canyon Road district, the Plaza district, and the Railroad district. Great price.

    5
    « One of the best we have ever stayed »

    Room was very clean, comfortable beds and nice amenities A great value for price. Staff was very accommodating. Pool and gym area well kept. Breakfast was a nice surprise with more than just the normal waffle.

    4
    « Vacation and road trip »

    This a nicely remodeled property. A little difficult to find but worth it. The decor is cute and the amenities generous. Really like the Pantene hair products! Plus lots of pillows and a comfy bed. Seems that Best Western has finally upgraded its properties.

    3
    « OK hotel for our Stay »

    We booked a one week stay and were quoted a price for the complete stay. We found however that the rate breakdown showed a daily variance during our stay depending on the occupancy. On two days we were greated by Harley Davidson bikers. It was a little noisy in the morning, but we met some very nice bikers. The hotel carpets and decor were a little dated, but the room was clean and the maid did a daily cleanup. The beds were comfortable and this was very important. Other than the clock that did not work, everything was in working order. We liked the breakfast in the morning and the variety of food that they had to eat The hotel is not far from downtown Santa Fe and we found it convenient and easy to locate. We love dogs, but the hotel clerk said that they and their owners can be placed anywhere in the hotel if there was no vacancy on the first floor.

  • 5
    « JOM Confernece »

    I enjoyed the stay at your hotel and this hotel was the only willing to work with the schools by accepting a Purchase Order. Everything was great and slept like a baby while I was there. The breakfast was amazing as well, it wasn't just ceral and milk. Thank you to all the staff.

    5
    « Pleasure trip to visit. »

    The employees are very helpful and courteous. The room was excellent, very clean!!! close to the plaza and other site seeing hystorical places. The prices were better than other hotels in the area. The parking was very close to our room, we were able to see our car from our room.

    4
    « Very good hotel. »

    We stayed here before and enjoyed staying at this hotel very much. Good rooms, great staff. Location close to Plaza in Santa Fe. Enjoyed using the swimming pool and fitness center. Overall a very good experience.

    5
    « Great hotel »

    Great room ... Very spacious with sofa chair & 2 tv's... Room also had balcony which was nice... Bed & pillows very comfortable .. Breakfast was very good, hot and plenty to choose from! The traffic was a little noisy but otherwise great place !

    3
    « Great staff - a few issues with the hotel »

    The pros: a) the friendly and helpful staff b) the breakfast was one of the best I have had at this or similar hotels c) the indoor pool looked great (we didn't have time to use it) The cons: a) the hotel not only allows pets it actively encourages them (as they are free). b) the hotel cannot tell you which rooms have recently had pets in them (although they say that pets are mostly on floor one). c) the beds are soft and not over comfortable d) the first room I had smelled quite musty I stayed here for a single night. I prefer not to stay at pet-friendly hotels and certainly expect a hotel to restrict pets to certain rooms or at least be able to tell a guest that no pets had been in the room for a certain period. From early evening the couple in the next room were fighting loudly. After a couple of hours I called reception and asked for a room change, explaining the reason. The lady from reception immediately accommodated my move and quickly arrived in the corridor to check out the issue -I felt this was very good customer service. So overall an average rating due mainly to the pet situation.

    4
    « Certainly adequate lodging in Santa Fe »

    Santa Fe is a fairly expensive place to visit. This Best Western offered a good value, nice rooms with very comfortable beds, typical included breakfas that was well-stocked and tidy. They allso had two PC's available 24-hours a day. There was no area to lounge or enjoy the outside but a very nice-appearing, indoor pool and spa althought we did not use it.

    4
    « Honest friendly staff! »

    Stayed here for a few days while exploring Santa Fe and environs. Loved the Southwest details in decor. Used the pool and hot tub daily after our many hikes and treks. After leavin the hotel and arriving in Taos, I realized I had forgotten a bag filled with gifts somewhere in my room. The hotel had already left a voicemail telling me it was found and held it for me until I could return! How nice is that! Thank you!!!!

    5
    « Comfortable and Good Location »

    This place was easy to find for first time visitors to Santa Fe. The rooms were very comfortable and the decor was a notch above most hotels in this price range. There were plenty of restaurants and shops nearby, too. Be sure to stop into the decor shop just across the street. Great prices and better selection than most stores of this type. Back to the hotel, it was welcoming, comfortable, and had the typical breakfast offerings. It was a good value.

    3
    « Best Western Santa Fe NM »

    This hotel was not anywhere worth the cost - $124 a night - it was located in a marginal area of town (although other hotels were in the area. $59 a night would have been acceptable price - food nearby was good, but you had to cross a very busy highway. internet never did work, and although there was a refrigerator in the room, they could not provide a corkscrew to open a bottle of wine - they gave me a screwdriver to open the wine

    2
    « 3rd floor room REEKED of cigarette smoke! »

    Our 3rd floor room reeked of cigarette smoke. Went down to the desk, and the response was, "We'll send housekeeping up." I asked if there was another room because no way would housekeeping be able to do anything about the smells that the upholstery had absorbed from whoever smoked in this non-smoking room. Unfortunately, the didn't have another room for us to move to. They sent housekeeping up with me, and they said they smelled smoke too, but all they could do was to give me a can of air freshener to mask the smell. It was gross. It stank. We opened the window and propped our door open to try to get fresh air in but it was useless. We had to stay there 2 days, and even our luggage smelled when we left. The fact that the room smelled so badly sort of overrules everything else, but in all fairness to the hotel, their pool was beautiful and well-maintained. I was impressed each a.m. at breakfast as I watched them swabbing the floors and washing the windows thoroughly. Breakfast was ok, but beware of their waffle irons which are aged, and despite spraying well with non-stick spray, the waffles still stick and make a horrible mess. One thing I noticed in their guest services book, was their procedures regarding what to do during a Tornado. This totally freaked my 11 year old out, but we told her that Santa Fe doesn't have tornadoes like they do in tornado alley. It may be something to research for those of you planning on staying there, who have kids who may be sensitive to that sort of thing.

  • 5
    « Solid in Santa Fe »

    The Santa Fe Plus on Carrillo Road was a really good experience. Rooms were clean and we didn't hear the neighbors (including those who lodged with their pets). The staff was friendly and helpful and there was a hearty breakfast each morning. We'd go back again the next time we're heading to Santa Fe.

    5
    « A great place to stay »

    This hotel is really nice, well priced and convenient to all the attractions in Santa Fe. We were upgrade to a suite with a lovely spacious balcony which is always a plus. We loved the adobe style and little touches such as the beautiful sink and gecko towel rails!! Would stay here again!

    5
    « A Great Value and Location »

    We were on a road trip through 3 states and stopped in Santa Fe about 1.5 weeks before their "Indian Market." The hotel is far enough away to be peaceful, and close enough to be convenient. It is a very well maintained facility and we had an enjoyable stay. The only inconvenience was some road construction and a lot of traffic going into town. The pool area was clean and breakfast was included, but a busy buffet.

    4
    « Good beds, and a nice place to stay. »

    I have stayed at this property for several years in a row. I have always had great interactions with their people, I've always enjoyed the breakfast, and the beds are good. On the few occasions I have made a suggestion in their survey, they have been very responsive. Santa Fe is a wonderful city to visit, and this is a nice place to stay while there.

    5
    « When in Santa Fe I will stay there again. »

    On my most recent Diners, Drive-Ins's & Dives road trip I stayed at Best Western Plus in Santa Fe. Parking is not the best, and I would suggest that you park by the main doors when you check in so you can use the automatic door opener and then move your vehicle after your luggage is in your room. I am a member of the Best Western Reward Program so I have stayed a lot of Best Westerns in the past number of years. I have to admit, I found my room one of the larger rooms I have stayed at. I did not spend a lot of time in the room. I found it clean and the clean staff was really good. I am not a breakfast person so I cannnot comment on that. I found the location, though not central, is on one of the main drags that got me anywhere I wanted to go. Road construction was a bit of a pain but that is going to go away. My only disappointment was that it has an indoor pool. Being from Canada, our summer is too short and a outdoor pool is something we look forward to.

    4
    « Visit with Friends »

    Front desk staff was very nice. Rooms are dark. Was extremely disappointed to see that there was no desk in the room with the ability to hook up my laptop and do work while there. I stay in many Best Western Plus' and they all have had desk and working lamp with plug in. Along with lamps that have plug ins by the beds. No here. I didn't consider it a real safe area and was disappointed when we arrived that it was not off the interstate. All other Best Western's have had a nice arm chair or something comfortable to sit in. for the size room we had it only had 2 straight back chairs for the table.

    4
    « Great value »

    For the traveler passing through a small town, this is a very good place to spend the night. My wife and I have stayed at this hotel many times over the last 20 years. We know what we are going to get and it has not disappointed us a single time. Consistency is important to the tired traveler.

    3
    « Clean but a disappointment for an upgraded suite »

    This property is clean and safe but I upgraded to a suite and was very disappointed. The 2 room suite had 2 TV's but one of them had terrible picture quality. There wan't air conditioning in one of the rooms (although a fan was provided). The bathtub was very squeaky when showering and the shower surrounds were very cheap. The door barely cleared the toilet bowl and the faucet was too far away from the sink, so water splashed outside of the sink. There was only one alarm clock in one of the rooms and the "view" from the suite veranda was a pawn shop, a road and a Motel 6. The room keys were de-programmed early in the morning of check out, so had to get them re-programmed in order to get back in the room. On a positive note, the room had coffee maker, microwave, small fridge and very comfortable beds. The complimentary breakfast was very good and served from 6AM to 10AM. Otherwise, I will stay elsewhere on future visits.

    3
    « Just OK »

    We stayed for 3 nights. We chose this hotel because we booked late & Spanish Market was beginning. So most of Santa Fe was booked and the places we usually stay closer to downtown were 3 times their normal prices. This hotel is about 6 miles from the plaza and most everything. The hotel is older and is beginning to show it. The room size was adequate, but the bathroom was on the small side - think from the 1960's. Very little space to put even your hair brush & toothbrush. I do not travel with a lot of "girlie' stuff and there was barely enough room for the basic stuff for two people. The bed was comfortable and we did sleep well on it. Room did seem clean. As with most hotel rooms, the lighting was not adequate for reading at night. The breakfast is served from 7 - 10 am. The first morning, we arrived at 9:40. There were no eggs, no coffee. no sugar, no butter. There were more people coming down & they were not getting breakfast either. And there was no attendant to notify of these lapses. I finally found someone in the hall and she said "Nobody told me". I'm sorry, but isn't it their job to be on top of this? I finally took Decaf coffee when she brought me 3 packs of sugar (but did not put any out on the counter). Never did get the butter for my bagel. Next morning - arrived around 8:15. Still no sugar. Spoke to the manager at the front desk who said that it had not "come in on the truck". Sugar? Really? Third morning - went somewhere else.

    3
    « Okay »

    I was disappointed to see this was located right next to the pawn shop. Decor in the room was dark and rather depressing with the poorly lit space. Staff at the front desk was super friendly and provided great recommendations for local places to eat which u really appreciated. In spite of the friendly staff, I'd look for another place to stay next time I'm in Santa Fe.

  • 4
    « Nice, comfortable place to stay while touristing. »

    I have stayed at this property once a year for the past 3 years. A group of friends and I go down to Santa Fe each summer to go to the Opera and to do touristy things in Santa Fe. I really like staying here because the breakfast is well stocked with lots of options, the beds are really comfortable, and the people are all exceptionally nice. I would say this is an older property that has been well kept, and lovingly managed.

    5
    « Really nice hotel in a commercial area »

    Cerrillos Rd is a main street leading to the historic area and it is crowded with fast food joints, bargain motels, car dealerships, and assorted shops. This hotel is not located in a resort area and it is not walking distance to any attraction. Nonetheless, it is a really nice hotel. The rooms are clean, the amenities are plenty, and it is highly recommended, especially at this price point (under $150/night). I don't really plan on visiting Santa Fe again but if I were to, I'd book my stay here.

    4
    « Stay at BW Plus Inn - Santa Fe »

    Overall we had a good stay. The breakfast was good. The staff were very helpful and friendly. Only issue was a window that leaked and it ran down the AC unit and wall. Perhaps that is why the room smelled moldy.

    5
    « Comfort and care »

    Our dogs stay free. The staff is friendly and knowledgeable. The breakfast is above average for motel breakfast bars. It's in a good location with amenities nearby. A short drive to the plaza. We come here with friends every year for the opera, and think this is a great, quiet place to stay. The dogs recognize it and relax in stress-free comfort. We love this place.

    5
    « Everything you need except the Plaza »

    If you don't care about being in walking distance of the Plaza, this hotel has everything you need and is a better value than the rates downtown. Decor is attractive, rooms clean, has an indoor pool, and has a good breakfast.

    5
    « Santa Fe »

    Very good location off the interstate and lots of restaurants and retail in the area. Close to the Meow Wolf museum which we enjoyed, less than 10 minutes from the plaza. Staff was friendly and gave us a good recommendation on some local Mexican food.

    5
    « Clean and friendly »

    I love this pet friendly hotel. The fact that they don't charge for pets is a bonus! It is clean and always a pleasure to stay at. I come here every May and July on my way to and from Michigan. The service is top notch, the grounds and rooms are clean and the staff is always helpful and friendly. I love that there are other pets around too!

    4
    « Beautiful hotel, excellent breakfast, but... »

    The hotel was beautiful and clean, the breakfast was delicious, but the only downfall was the fact that it was a bit pricey. If you don't check in early, use the pool, get up early, and eat breakfast, paying that much for a hotel is kind of pointless. Overall, we enjoyed our stay, but they put us in a room right next to the back entrance, so I was awakened all night hearing people come in and go out to smoke...

    5
    « Good location, great value and comfort... »

    Best Western Plus Inn is located a short drive from the Plaza and other historic Santa Fe landmarks. However, what the hotel is lacking in location, it makes up for in service, comfort and value. The rooms are nice, with a Southwest feel. There is plenty of room if traveling with kids and pets, or for a girls' weekend. Breakfast is a standard buffet with some hot options - powdered scrambled eggs, waffle iron, etc. They had water, lemonade and coffee available in the lobby all day. Although it is a pet-friendly hotel, it didn't have that pet0friendly smell or look - you wouldn't have known pets were allowed there if not for the guests walking their pets in a grassy are in back! The pool was large for an indoor pool, and they had a nice patio area for seating if you wanted to enjoy the evenings. We will absolutely visit this hotel again, with or without the puppy!

    5
    « Good value for money in a central location »

    We spent 2 nights at the Best Western in Santa Fe and picked it because of its value-for-money promise along with a combination of other nice amenities such as Wifi, pool, free breakfast and parking. It´s a 10 min max drive to old town Santa Fe where parking is no issue and rather cheap. we parked twice directly in front of the church which was excellent for walking through town. we had a room with 2 queen beds which were nice. Room and bathroom are tops in order, no comments required. The furniture was ok, the room was spacious enough for 4 and 2 large suitcases and a couple of smaller day-packs. We did like the wall deco in a light brown brushing technique, picking up the pueblo style nicely. The breakfast was absolutely ok, all the usual suspects in a separate seating area that can get crowded at peak times. We asked for bagels to be refilled which was done immediately. The kids enjoyed the pool, which is not to big but very nice. We went downtown for dinner (Chez Mamou-very nice) but there are several diners around as well. The hotel in itself is worth the rates they charge but even more so compared to some of the downtown hotels which offer only relatively little extra quality compared to the double or triple pricing (and I am not talking of historic luxury hotels right downtown which are a class higher and in center of town). We can only recommend this hotel.

  • 5
    « Vacation in Santa Fe, New Mexico. »

    Good location, clean and good service. However, during our stay, we smelled something awful in the room. Could not figured out the smell. Until we decided to move the TV stand. There, behind the credenca was a dirty diaper. I told the manager and our way out. Just a small thing. Next time, I will do a walk thru.

    4
    « Ok location, clean room, friendly staff »

    The room was clean, breakfast was also good and what we really found convenient was the bus stop close to the hotel to go the Santa Fe's city centre. Parking might have been easy but not that particulat day cause there was an oldtimer show so all parking spaces were reserved for the oldmobiles. Staff was friendly as well!

    5
    « Trip to Santa Fe »

    Fantastic service ~ close to everything ~ room spacious and extremely clean. Excellent breakfast as well! The staff was fantastic ~ very helpful! Highly recommended! We used this hotel for a home base and made several day trips exploring the beauty of Northern New Mexico!

    4
    « Hotel Stay »

    This hotel provided excellent service and breakfast. Rooms very clean. Locations was near shopping mall, fast food restaurants, and gas stations. Location of this hotel several miles near the historic center of Santa Fe.

    5
    « Hits but a miss »

    Stayed 5 nights at this hotel. We had an upgraded king which was very nice. No complaints about the hotel. Extremely clean, beds comfortable, location excellent. Breakfast was the standard BW fare and okay. Hotel was full every night we were there. Only complaint is with the front desk staff at check-in. One actually admonished me for booking our stay through an on-line site (which I always do). In fact she was rude. In all our nights there, no one ever acknowledged us leaving or returning. The staff at check-out were very nice as well as the housekeeping staff.

    3
    « Older Hotel »

    The pictures that you see on trip advisor are basically for the upstairs suites. If you choose to get 2 beds you will be put in the downstairs. Also, the only rooms that are handicapped accessible have 1 king bed and a pull out sofa. This does not work for our family. Also, the only handicapped parking is at the back of the hotel. You have to go around upon check in if you wish to get a wheelchair up to the front desk. This is very difficult to load and unload then load up again. The hotel is musty smelling but clean. The staff was very helpful when my son became ill during the stay. The breakfast was average. I will reconsider before making a reservation here again due to the lack of handicapped accessibility.

    5
    « Holiday Stay »

    Well priced and convenient hotel for our 3 day visit to Santa Fe. Breakfast was a major plus for us. Was our 2nd visit to this hotel within 6 month period and the quality was consistent. Would recommend this hotel.

    4
    « Clean, Comfortable »

    If I had seen some of the the less savory reviews of this hotel before making my reservation I probably would have reconsidered. Nevertheless, I had a perfectly fine experience: the staff was alright, the room was clean and comfortable, good wifi, only minimal noise and I got a good sleep, breakfast was decent, and, to my surprise, there was a pool (which I did not use). I came here to sleep, shower, and eat and I was satisfied with this hotel for those goals.

    5
    « Very nice »

    As with the majority of Best Westerns we stay at, we were happy with everything at this hotel. This was another one night stay for us, one of about 10 in a two week period. The room was great, comfy, clean. We would stay here again if we are in the area again. Grounds were well kept as well. This is , for me, a personal thing; I hate those coffee makers that all hotels have!

    3
    « Clean and Comfortable »

    The room is nicely decorated. It had a refrigerator. The shower was good. The linens were good. The pool was very cloudy with a greenish overcast. The water was not warm. If you have kids, you can not relax in the jacuzzi while you watch them swim because the jacuzzi is in a dropped down private area from the pool. That was a major let down, especially because the pool was not warm. On top of that, the jacuzzi was heated, but the jets weren't working. We most likely will not be booking the BW again in the future. They do have a complimentary breakfast served in the a.m.

  • 4
    « Loved this place. »

    friendly staff, good breakfast, pool okay, very nice to our schnauzer! Very comfortable and pretty lobby and room decorated Santa Fe style. Good value for the money. very easy to find downtown Santa Fe and close to many other attractions in the area.

    5
    « Loved this hotel! »

    This hotel is decorated in Santa Fe style. Loved it. Beds were very comfortable and the little seating area with a couch was really a nice touch. The front desk staff was extremely helpful on where to eat. Had a nice indoor pool and hot tub. The complimentary breakfast was a cut above your average ones.

    4
    « Best Western PLUS Inn of Santa Fe »

    We like this hotel and have stayed at it It is a good value for the money. The decor in the lobby/reception area is so pretty and homey. The rooms are nice, clean and comfortable. The breakfast is standard, but nice. The breakfast room is small when full and the overflow people have to eat by the pool, which is kind of awkward.

    2
    « It's okay - but not great »

    In a nutshell: Pros- Complimentary breakfast Good price (if you have a discount) Friendly staff Nice bed Cons- Older exterior look (not a big deal) Rooms are in need of repair: - Tattered carpet - AC didn't work well - TV remote didn't work (was replaced) - Bathroom wasn't cleaned well - Some light bulbs burned out in room Complimentary breakfast: - Spoiled milk at breakfast (2- small cartons) - Quality of some breakfast items not very good - Ran out of breakfast items well before closing (10AM) This BW isn't horrible, but it shouldn't be a PLUS. I like BW, but this spot needs a little TLC. Hope this helps.

    3
    « BARKING DOGS NON-STOP »

    Tried this Best Western Plus after reading TA reviews. Was disappointed for a number of reasons. i usually prefer Contemporary, but since we were staying in Santa Fe, from the pictures, it looked like local decor. However, it seemed to us, very dark, and basic. I have no idea why it is a PLUS Best Western. The hotel seemed old to me and not fresh. Bed was comfortable. Biggest problem was that they allowed pets in hotel. We heard a dog barking on first day, intermittently but on the day we were checking out, a dog barked nonstop for 4 hours, until we checked out. I complained several times to front desk clerk but she appeared to do nothing, until I complained a third time and insisted she call owner on his cell phone. Owner told me they had a "pet policy" but the policy is worthless if they don't enforce the rules.They called the room after I spoke to owner, but folks had left room i guess for day, and hotel did not have their cell phone. Clerk told me they had 10 pets in hotel that day. They also did not have pet only rooms. We love dogs, but don't enjoy staying in a hotel that penalizes folks without dogs. We were not happy. We will never stay here again. We feel we made a mistake staying at his particular pet friendly hotel, as such. WE DO NOT RECOMMEND YOU STAY HERE. Feel I am being very generous giving them a 3 rating for above reasons.

    5
    « Enjoyed stay »

    My group and I enjoyed the comfort of our stay at this hotel. The staff was very accommodating, courteous, friendly.Everybody liked the ambiance of the hotel. The beds are comfortable, the rooms are clean. Keep up the good work.

    4
    « Very comfortable and good location »

    Comfortable, clean, and convenient. I had family staying in the RV park nearby, so we were only a short walk from each other. My room was on the ground floor, but was quiet and very comfortable. The hotel was clean. Staff was gracious. Breakfast offered a variety of choices.

    5
    « Great place to stay! »

    We stayed in the 3 bed suite and it was great. We did a girls trip and it was nice to have our own bed. The staff were very helpful with directions each morning and also with restaurant recommendations. Breakfast was well organized and offered a variety each morning. It was nice to have a pool and hot tub after a long day. Location was great. It was only about 4 miles from the plaza.

    4
    « Much Improved This time »

    We have stayed here on several occasions and this time most everything has improved. The rooms were pleasant, the bath much improved and the rooms seem larger maybe it is the decor. Breakfast room very busy @ 7:00 am but seating seemed better. I would say this room is worthy of another visit!

    5
    « Very Nice and a great value »

    I had a suite with a balcony. The hotel was very clean, beds comfortable. My room had beautiful decor and offered a nice separation for my son & I. Breakfast was very good, with a wide variety of fresh hot items. I would definitely stay at this hotel again if ever in Santa Fe. Best hotel I stayed in during my 8 nights in New Mexico. Also very close to the down town Historic District and the Interstate if wanting to explore the surrounding area.

  • 3
    « Convenient Location »

    Stayed here 3 nights in March 2016 using rewards points. Location was perfect for people I needed to visit. Located on main road, convenient from freeway. Many restaurants and shopping areas nearby. Room size was adequate and clean. Has a pool and Jacuzzi but I did not use due to busy schedule. Breakfast area is small and crowded. All in all a decent stay.

    5
    « Really great western decor »

    The staff here were very friendly and helpful and room was great! It had a little kitchen and a cowhide style shower curtain. The furniture in the lobby was outstanding and I wish I could take it home. We'll stay here again! And next time we'll be sure to have our swim suits for the nice pool and hot tub.

    4
    « Nice hotel »

    Clean and comfortable hotel. The rooms are good and comfortable. The hotel's personnel are high skilled and helpful. The hotel's location is peaceful but a bit far from the center. The breakfast in the hotel is just normal American style, so for people from Europe it would be bit poor.

    5
    « Best Western, Santa FE, NM. »

    This a very clean and well operated Best Western. The staff is friendly and helpful and the hotel in general is clean and well maintained. Highly reccommend it to anyone staying in the Santa FE area. It is also very centerally located.

    5
    « Nice Shower Head and Comfy Beds »

    The hotel was great. Nice room. I loved the shower head! I didn't use, but the pool area is great. I just sat at the pool area, very inviting though! I slept very well, the beds weren't hard and not to soft, just right. If in the area, we'll stay there again!

    5
    « Best Western of Santa Fe »

    The staff at this hotel were the best. They made every effort to help make our stay wonderful. We made reservations months in advance and they remembered us when we check in. Throughout our stay they were extremely helpful in very manner. Recommending dinning locations, providing extra amenities and just very friendly. The rooms were clean and modern. We enjoyed the breakfast each morning and the pool every afternoon. We had a large group with numerous vehicles and parking was never an issue. We would highly recommend to anyone planning to stay in the Santa Fe area to visit this fine hotel.

    5
    « Great hotel for the price »

    All the staff with whom we interacted were helpful and friendly. The room was very large, well decorated and comfortable. The breakfast was nice, the grounds clean and we loved the balcony. Will stay again.

    5
    « Dogs love it »

    Great host for dog friendly hotel. We always stay here when going to Santa Fe. Great location to most everything downtown, an not downtown. The staff is awesome, an accommodating. We will stay here again, an again. .

    5
    « Awesome staff make this place awesome »

    The reception staff went out of their way to assist with all our queries. Very clean, not far to walk to some restaurants. Aircon worked which was great. Great place to stay, not far to drive to plaza. Great indoor pool, breakfast included. Parking right outside

    5
    « Great sleep »

    Great place to stay. The rooms are very clean and comfortable. The desk staff was extremely helpful. The room are decorated in the Santa Fe look. The beds are comfable with big pillows. It included breakfast. The price was also affodable especially booking with TripAdvisor.

  • 4
    « Great nights sleep! »

    I stayed two nights, the beds in our room were very comfortable. The room was clean, had a fridge and even everything we needed. The clothes dryer was not working in the laundry, however the staff took our friends washing and dried it which was appreciated.

    4
    « Charm Comes with a Price »

    More expensive than most Best Westerns. The room was clean and well-appointed. The AC fan rattled all night in the King upgrade. Breakfast room crowded and east windows had no blinds to keep the glaring NM sun out. If you like Southwestern charm- this is the place for you.

    4
    « Great for the price »

    I thought this hotel was great and it wasn't too expensive. They allow dogs of all sizes, which we had 2 of, offered free wifi, free breakfast, and everything was clean and nice. They have a pool and exercise area that looked nice as well although I didn't use them.

    5
    « Santa Fe stay »

    We enjoyed our stay in Santa Fe and will definitely return for another visit later this year. The Best Western Plus of Santa Fe was a great place to stay. The staff was especially helpful and cordial.

    5
    « It's a secret! »

    Near but not in downtown Santa Fe. A well kept secret easily accessible from interstate. Good spacious rooms with southwest flavor. Breakfast area is well done, recently upgraded. Hits the spot. Try it and see.

    4
    « The decorations were so warm and inviting »

    The sink in the room was so beautiful. Had a great stay, the room was nice and we were very comfortable. We stayed on our way to Arizona and then again on our way back. We always stay at Best Westerns and this one was a step above

    4
    « Better than in the past »

    We've stayed at Best Western Motels in the past and have had terrible experiences. They have made some improvements. However, we stayed in a Best Western in Roswell,NM that didn't have an elevator. Won't make that mistake again. It was a real hassle to try and lift suitcases up two flights of stairs.

    5
    « Great Hotel »

    Very nice décor. Great location. Wonderful staff. Everything was just perfect. Will come back to stay there again and again. The staff was friendly and very helpful in every way. Our room was very quiet.

    5
    « Excellent »

    highly recommend to family or friends, will return on personal visits as well as business related. shopping close by and friendly at check in and check out. Stayed on 3rd floor and it was nice and very quite

    5
    « Sante Fe Stopover »

    Beautifully decorated room. Very well appointed. Very clean and would have loved to stay. Wish we could have extended our stay. The breakfast selections were very good. The staff excellent too. Next time we will plan to stay longer.

  • 5
    « Excellent Hotel »

    Excellent Hotel, check in was fast and efficient, staff is wonderful, located in a nice part of town. Very friendly staff, room was clean and spacious, excellent part of town. Really enjoyed our stat in Santa Fe at the Best Western Hotel. Would recommend this hotel to everyone.

    4
    « Comfortable »

    This is a very Pet friendly place There is a Small area for dogs, but not very clean. Room was small yet very clean and adequate. Breakfast good and welcoming each morning. The staff very helpful. Laundry and fitness room accessible.

    5
    « Friendly and Very Clean »

    We were here for two days in May 2016. The Hotel was decorated in Santa Fe furnishings and accessories. Very clean environment and friendly helpful staff. We had a dog with us and the room was fresh and clean. The breakfast that was complimentary, was hot and good. If we are ever in the area again with our dog, we will be back.

    5
    « Welcoming to Late Guests »

    Our tour bus broke down, which meant our exhausted group didn't arrive until after 11:00 p.m. We were welcomed, directed swiftly to clean, well-appointed rooms with the best beds ever. Great linens and thick towels. Breakfast was ample and the coffee good. This is off of Cerillos Road, but you aren't in downtown Santa Fe. However, it didn't take much to get to the plaza the next morning. I'd stay here again.

    2
    « False advertising »

    Not all king suites have a balcony. I called the front desk before I booked a room they said that only the king suites or family rooms had a balcony. I specifically booked a room because I was under the impression there was a balcony. There was not. There were no other balcony rooms available so I got a tacky pseudo southwestern Santa Fe style king suite for the exact same price. The front desk person couldn't find my reservation I booked through this site. Save your money and stay somewhere else.

    5
    « Great hotel for pets- great bed »

    Very accommodating to my little dog. They greeted him like a person. The beds are wonderful with nice linens. Excellent service and great price. Best deal in Santa Fe. Staff went out of there way to make sure we were happy. I will stay there next time.

    2
    « Poor Location »

    This BW is between a Pawnshop & Manny's Auto Sales on Cerrillos Rd - an ugly commercial area about 4.5 miles from downtown Santa Fe. The hotel is clean but very old and the air conditioning unit sounded loud and sometimes LOUDER so that we did not sleep well, until we finally opened a window. The rooms are dark and the decor is very brown. We stayed here because of good reviews but would not recommend it.

    5
    « Met expectations »

    I expect clean, comfortable, and professional. This place did a good job of meeting my expectations. We have been here before & will be back again. My family all enjoyed the clean, quiet rooms. the breakfast was above average. the fitness room was a great way to start the day.

    4
    « Perfect for the Night! »

    We were spending one night in Santa Fe and choose to stay at the Best Western. We found it for a great price compared to the other hotels in the area. The hotel was clean and the staff was friendly. The lady at the front desk even recommended us a nice local restaurant that was just down the street. Which turned out to be very good! Also in the morning they have a decent spread for a free breakfast buffet. I was happy with our hotel room. In was a decent size and was clean. The pillows were a little weird. They weren't shaped like regular pillows they were little squares. I would of preferred regular size pillows on the bed. Other than that I have nothing bad to say about the room. The location is not bad. It is a little outside where the downtown Santa Fe area is. It is a very short drive tho. If we are ever in the area again I would stay here again.

    2
    « NOT for light sleepers! »

    My #1 priority when paying for a hotel is "can I get a solid night's kip here", and the answer for this place is "no chance", hence my low rating. It's a shame because it's otherwise a nice place, beds, bathrooms, public areas all very pleasant. But as a few others have said, my god this place is constructed from cardboard. Or something that transmits noise better than cardboard - tin trays perhaps. Been here 2 nights now, asked for a quiet room because I sleep lightly. We're on the top floor at the end of a corridor, but even that won't help you when someone closing a door 3 rooms down sounds like it's next to your head! So far the latest we've managed to stay asleep has been 5.30am. So, if you're at all sensitive to noise, skip this one!

  • 2
    « Renovate and replace the A/C units that keep you up all night. »

    Front desk staff very friendly and helpful but the good stops there. Older property that needs the bathroom updated badly...Shutters on window don't keep out the huge spot light trained on the building and into your room all night along with the absolutely annoying HVAC wall units...Why hotels use those darn things is beyond be. They are very noisy, inefficient and just don't work right. First room, the unit sounded like it was a rattle trip. Changed rooms but as the evening wore on, louder and louder. Shower was terrible. Breakfast? Those hockey puck microwave "omelets" they call em and undercooked sausage. Tiny room for breakfast. Renovate, renovate, renovate.

    5
    « DO YOU HAVE POINTS? THIS IS THE PLACE »

    What a wonderful experience at this Best Western. Enough points to stay free and we had a great room with a jaccuze, fridge, coffee pot and microwave. A wonderful couch that was clean and fresh. The room was huge and decorated to the tee. The front desk help was wonderful; and directed us to a great eating place. The breakfast in the morning was outstanding and I can only say. STAY THERE IT IS THE BEST.

    3
    « The good and not so good. »

    The front desk person, Megan, was friendly and very helpful. She made excellent suggestions for local food and attractions. She also pointed out AAA discounts. The homemade biscuits were delicious too. Now the not so good. The room AC turned off in the night so we woke up at 3 sweating. We turned it back on but it looks like it is on a timer. The bathroom is on the small side as well, and the lighting is very dim, even with all 3 lights on, it was still too dark.

    5
    « Huge, clean room! »

    Stayed overnight on our way across country. Our room was huge with a very nice southwest decor. In room jacuzzi tub was really big but strangely shallow. The front desk staff were super friendly and very helpful. I would definitely stay again!

    5
    « Clean, comfortable! »

    Last minute check-in because we had to leave the Comfort Inn (NOT THE INN AND SUITES) due to some smell and other issues and do not recommend staying there. Very pleasant staff, clean comfortable beds. Morning breakfast was the usual ones you get. Very clean eating area, though. I have nothing negative to say about Best Western Plus hotels in general.

    5
    « Our compliments »

    Last year we chose to stay at this Best Western PLUS in Santa Fe, NM enroute from AZ to Canada. We were very impressed with the ambiance, value, location, front desk staff & amenities (full breakfast is lovely!) As a result, we returned last week & will reinforce what a wonderful property this is!

    3
    « Very noisy hotel »

    The hotel itself is nice. The room is clean, comfortable bed and well appointed. The construction of the building itself is horrible. YOU CAN HEAR EVERYTHING! I can overlook a lot but this was terrible. You can hear people in the halls, in the next room, doors slamming etc etc.

    5
    « Great hotel! »

    I frequently travel because of business, and sometimes have no time for a good lunch. The Best Western breakfasts are extremely helpful to stay active for entire business day. WiFi was fast and stable in the room. The room was cleaned each day. Overall, it is a very comfortable place with great breakfast and nice location to reach Santa Fe downtown (about 10 min driving) and Interstate 25 (about 10 min driving). I did really enjoy staying there.

    5
    « Excellent »

    Clean, quiet. I've stayed 3 nights 4/1-4/4. The breakfasts are good - what I expected - Scrambled Egg & sausage, Cheese Omelet and thin sliced ham, homefries (real), french toast. varies slightly. make your own waffles. Coffee/Juices/Milk. Store bought pasties. I enjoyed the pool & hottub, going before the kids finished their supper,. The only "off" thing was a light bulb in a swag lamp. I really liked the walk in, tiled shower with a bench, with it's suit hook to drying. The iced tea in the lobby, with share a book is very nice. If I'm here with family next time, I'd come here. Yes, It's not downtown. $10 to park behind the cathedral. Higher prices for everything - this works well. Close to walmart for extrras,like a quart of fresh strawberries. Good one!

    5
    « Great Stay »

    We just enjoyed a wonderful few days at the Best Western Santa Fe. The room we had was on the third floor and we never heard a sole. It has a fantastic complimentary breakfast buffet, (eggs,sausage,waffles,bagels,cereal, potatoes and more) a nice pool and hot tub area. We had brought our bikes with us and the front desk was kind enough to allow us to store our bikes in the front office rather than leaving them on our car in the parking lot. It's about a 5-7 minute drive from downtown.

  • 4
    « Comfortable Motel »

    The Best Western PLUS Inn of Santa Fe was comfortable and welcoming. We enjoyed the indoor pool and hot tub. The breakfast was fine--good potatoes and sausages though the eggs seemed like made from some package. Our room was well-decorated. Lighting could have been better. All and all we felt good about the motel.

    4
    « noise level »

    Overall a great place and great staff. Very clean and lots of amenities! The only problem I had was the noise level. Although this was not the hotel's fault, seems the walls and floors are paper-thin. You can hear every little noise that everyone is making.

    2
    « Handicap accessibility »

    My poor rating is based on accessibility not the staff or the room. All handicap parking is on the backside of the motel and the entrance is by a key card as the door is locked. Why would you have self opening doors in the front and handicap parking on the other side of the building, I guess the owners have never used a wheel chair or a scooter or even asked anybody about accessibility! I hope this problem can be corrected so even a handicap person can come and go as easy as anyone else! Thank you Don Peterson Minnesota

    5
    « Santa Fe Getaway »

    Loved the location was central to everything. The mall and shopping were just minutes away. The plaza was just minutes away and the staff were friendly. The laundry rooms dryer could use a tune up but besides that the hotel room were well decorated very southwest and clean!!

    5
    « pac »

    this hotel has excellent service. it is conveniently located near restaurants and I-10. I will stay here again and will recommend this hotel to my family and friends. I also found this hotel to be clean and the staff were courteous. I stayed several days and there was always something different for breakfast. they had great evening snacks with something different every day.

    5
    « Great stay! »

    Best Western is a clean and convenient hotel to stay in. The rooms are spacious and relaxing. It also had a great breakfast. Lots of choices. We didn't have a chance to use the pool, but it looked great.

    4
    « Very Nice »

    Comfortable rooms! Clean, and nicely decorated rooms. Beds were soft but in a good expensive way. Delicious breakfast, with lots of choices. You may experience loud traffic in early morning. Other than that, very nice stay. Hotel a long way from Plaza.

    4
    « Nice, clean stay »

    Easy to find hotel, clean room, up to date, nice decor, and good breakfast options. The only complaint I had was that there is hardly any parking, but that's not the hotels fault. It's also pet friendly and I was happy to bring my pup on this vacation.

    5
    « Amazing »

    This hotel is very clean, staff is super sweet and helpful, bed are super comfortable, and BK was delicious. It is convenient to Wal- Mart, downtown, mall, and many restaurants. It was only 35 away from Casino!! I would highly recommend this hotel to family and friends. My husband and I would stay at Best Western Plus again.

    4
    « Excellent »

    Best hotel/motel we have ever stayed at. Very nice accommodations. Big room! Excellent breakfast Out-of-the way location for our travels but would probably stay here again. This hotel is about 5 miles from the square in Santa Fe so basically, it's just a place to sleep. For the price, it's a good deal. Rooms are comfortable.Very helpful and professional staff. They were able to answer all questions and direct us to the many good restaurants.

  • 4
    « Good value for Santa Fe »

    This hotel is about 5 miles from the square in Santa Fe so basically, it's just a place to sleep. For the price, it's a good deal. Rooms are comfortable and staff is helpful and friendly but if you want to see Santa Fe you'll need to drive and park near the square.

    5
    « A reasonable stay that was very nice! »

    Had never been to Santa Fe before. The downtown area was frustrating and so glad we headed out of town a ways and found this Best Western. The young gal at the front desk was very gracious & most helpful with dining choices. Our room, although a little outdated, was perfect. Very quiet. The breakfast was the best we had on our week's adventure.

    5
    « No Title »

    Best hotel/motel we have ever stayed at. Very nice accommodations. Big room! Excellent breakfast Out-of-the way location for our travels but would probably stay here again. It is not convenient to Hy 599.

    5
    « free trail mix all day »

    Guys there is free trail mix all day long. Where else do they do this ? I want to go there. You could skip the cost of lunch by taking some trail mix and fruit with you as you enjoy your day in Santa Fe. The hot tub is always clear and clean, good pool for the kids to enjoy. Very clean rooms. I will be back, thanks.

    5
    « Best Best Western »

    The only thing wrong with this hotel is that it is not downtown which is reflected in the price. Very helpful and professional staff. They were able to answer all questions and direct us to the many good restaurants.

    4
    « decent stay »

    The rooms could have been a little cleaner and the whirlpool didn't work but the staff was so friendly and courteous. All in all we enjoyed our stay. The staff made up in personality and friendliness any shortcomings.

    4
    « Nice Southwest flavor »

    Very nicely updated and maintained property. Warm, fresh decor. Check in quick and easy. All staff courteous and friendly. Many restaurants nearby, some within walking distance. Our second floor window opened to let in that fresh New Mexico air. Decent choices for breakfast. Dining area can be a little overwhelmed during rush hour so patience helps.

    5
    « Feels like Santa Fe »

    What I like about this hotel is that it feels like Santa Fe without the high prices. Most hotels of this price range are the same and if you go to different towns you can be assured of the same hotel on the inside. This Best Western is different but the price is still the same! Both inside and out the hotel looks like the historic southwestern atmosphere of Santa Fe. We spent a weekend here with grandparents and kids and had a blast. The front desk staff was very nice and accommodating and the pool area was really nice for my kids. A bonus is that the hot tub is down in its own area so we could relax in peace while the kids played loudly in the pool area. We enjoyed our weekend here, it really felt like we got away

    1
    « Sleep in your car instead »

    The front desk staff were chilly. The room decor was beyond kitschy. The bathroom was extremely cramped. My neighbors slammed their doors over and over. Between 9:30 PM and 11:00 PM I counted FIFTY door slams before I just gave up. A dollar's worth of cheap weatherstripping would reduce the noise of the door banging against the frame; too bad the management apparently spent all their money on baby-poo colored sponge painting in the guest rooms.

    5
    « Valentines Weekend Bicycle Trip Around Santa Fe »

    For Valentines Day weekend, I planned a bike trip around Santa Fe for my wife and I. We rode the Rail Runner train up to Santa Fe with our bicycles, toured a lot of Santa Fe you would not normally see with a car and then rode to the Best Western. I read the TripAdvisor reviews (which were very good) before making reservations which eased my mind about the choice. When we checked in, we were immediately upgraded to a suite which was really nice and unexpected! The hotel was fantastic, well kept and everyone was very friendly. The breakfast was nothing short of fantastic (we have NEVER seen french toast at free morning breakfast in a hotel before). Although the dining area was pretty busy while we were enjoying breakfast, the staff kept the serving trays stocked. Apparently a LOT of people heard about this Best Western because there were a lot of travelers from many different states and foreign countries. We left on Sunday morning and had a leisurely bike ride back to the train station and a relaxing train ride home. Thank you Best Western for being a wonderful part of our Valentines Weekend adventure!

  • 2
    « Santa fe disaster »

    The hotel had been remodeled, the pillows were small not full size, the breakfast area was dirty and the food was not replenished the eggs were salty and the staff did not take care of the area. Asked for a room that was gonna be quiet but there was a fight and some one slamming doors. Just was not impressed at all for being in Santa Fe. Next time I will spend the money and go somewhere else.

    4
    « good alternative to high priced downtown Santa Fe »

    friendly staff experience during reservation and check-in process. Quiet rear-facing room with mountain view. Comfortable 2-QN room with small fridge and micro. Bathroom a bit small. Good breakfast selection, sometimes crowded bfast room, but overflow seating in pool area. Hotel handled winter storm situation and I-25 icing and I-40 closure during Christmas '15 with flexibility and accommodating service.

    5
    « Gem of a hotel »

    We stayed here for 3 nights whilst visiting g Santa Fe and would not hesitate to stay here again. We arrived and were instantly upgraded to a suite, which was huge and beautifully furnished/decorated with all the mod cons. The staff were friendly and helpful and the free breakfast was good with a good variety. The hotel is about 3 miles out of the main town but it's well placed for driving out to see other parts of the city, there is public transport accessible too and a large car park.

    4
    « Just Fine »

    Clean, friendly, safe, no chemical cleaner smell, pool and hot tub in great condition, very comfortable beds, lot of hot water, and pets stay free! It's easy to pay too much for lodging in overpriced Santa Fe, but with places like this available, why would you? The only thing keeping this from a 5 star rating is the usual breakfast spread...which was actually better than average, but that's not saying much. Keep in mind that we are food snobs though, so most of you probably will love the food.

    5
    « Great experience »

    Second time here, there will be more. Excellent staff and facility. This will be a scheduled stop between houses. I really like no extra charge for pets. No BS extra charges for nothing. An excellent breakfast in a nice setting. Well stocked with friendly personnel that you actually see.

    3
    « Best Western NOT the best »

    First night next to room with kids who ran and slammed doors...hotel does have problem with doors that loudly slam when closing...should have buffer ... They were very nice and switched us to another floor...management was very sympathetic to our problem. Rooms are very DARK.... Buffet the best!!!!!

    3
    « Traveling with dog »

    Chose the Best Western because it was pet friendly . Average hotel, comfortable beds, needed more electric outlets in room, small bathroom, dark room - just a stopover between Dallas and Colorado with a dog. Better than usual breakfast surprisingly.

    5
    « THE place to stay »

    We drove 14 hours and arrived road weary and expected a nice hotel. What we got was a great hotel with an exceptional staff that made sure our every need was attended. the room was large and the hot tub just what travel tired bones needed. Management and staff take pride in their hotel and it shows.

    5
    « Great place! »

    Very attractive room and nice facilities. Very good all-you-can eat hot breakfasts. We had selected it because it said it was close to downtown, but it's five miles out. Nice staff, indoor pool and exercise room.

    4
    « Great Value »

    The price was right on this room. It was nicely appointed and the free breakfast was pretty hardy. Free wifi too. The staff was friendly. The area seemed to be nice-so I couldn't ask for anything else.

  • 4
    « Clean, comfortable, good breakfast and great customer service! »

    We have stay at this hotel the last few times we have visited Santa Fe. It has been consistently clean and a great value. The breakfast has a nice variety each morning, and the staff are kind and professional.

    5
    « Dogs welcome »

    We felt comfortable and invited at this Best Western. We all slept great and they even provide doggie bags for clean up on the property. We are happy about the location as well, because there was plenty of room to take the furry kids out.

    1
    « Very poor service »

    The room was cold and very noisy. The meals were not good and the front desk was unkind. I would not recommend this place to any one. The parking area was unsafe and there was trash all over the place/

    5
    « Serene Setting in Santa Fee »

    A hotel stay is more than the landscape. Both the exterior and our suite reflected the fact that we were in the Southwest. You spend a great deal of time in your room. The lovely decor immersed us into a feeling of being in an "upscale" Adobe. The staff was prompt and helpful. The facilities were pet friendly. The price didn't take a big bite out of our budget. The old town plaza was an easy, direct drive away. What more is there to say? Buenos Tardes!

    5
    « Excellent hotel »

    I ended up with a king suite. I loved the balcony and was able to step outside without having to go downstairs and through the lobby. The pool is heated and the hot tub helped in the relaxation aspect.

    5
    « Excellent Stay »

    The employee checking us in was very friendly and efficient, upgraded us to a suit. Awoke to 5 inches of snow in the morning, having left my snow brush at home, the employee working desk offered me the use of a broom to clean snow off car.

    3
    « Family road trip with dog: when "pool" in the magic word »

    Perfect for our road trip. Dog friendly, indoor poor with hot tub, and complimentary breakfast with make-your-own waffles. Does it get any better for young kids? Add in all the great restaurants in Santa Fe, and this makes for a good one-night family pit stop. Cons were low toilets, bizarrely so, and paper-thin walls. We could hear people all around us which did not make for easy falling asleep at night.

    5
    « A great place to stay in Santa Fe at a reasonable price »

    We've stayed at this hotel several times and it has been consistently good. It's a ways from the plaza and many of Santa Fe's attractions but the price is more reasonable because of it. This isn't a luxury resort but the rooms are large, clean and well appointed. The staff is friendly and helpful. Breakfast is good, better than most I would say. They have a nice indoor pool but I haven't used it.

    5
    « Very nice »

    We stayed here driving to CO and were very pleased. We have stayed at other Best Western Plus and this was one of the nicest. I would stay here again when in Santa Fe. We appreciated the location and the amenities at the hotel and nearby.

    5
    « Great place to stay »

    Hotel is well kept inside and out. Great value for the price. Rooms are clean and updated. Very friendly staff. Good location between IH25 and downtown. Sorry, I was done with my review so I had to add extra stuff about nothing in general because I had to use 200 characters to post or not post this review.

  • 3
    « Had another decent stay at this property »

    I have stayed several times at this property and it continues to be a good choice. I chose a different room type this time (2 queen bed with microwave/frig). The room was clean and the beds/pillows were comfortable enough. There was a bit of an odor this time around..and am not sure what it was from, but the entire 2nd floor in our area had it. The guests staying across the hall and in the room next to us were terribly loud... but eventually quieted down so we were able to get a decent night's rest. I didn't eat breakfast this time, but my husband did and he said it was okay. This location is about 4 miles to the Plaza, but an easy drive. I will continue to recommend this property and will stay again.

    5
    « Great Value and Location »

    Not too far from Santa Fe sites and easy access to everything to shopping, restaurants and attractions. The hot breakfast really helps getting the day off to a good start and this hotel gives value for price. Staff was friendly.

    5
    « Last minute stay for one night that turned into two nights! »

    This rooms were very nice. Very "southwestern" with gorgeous Saltillo tile. The breakfast was ok but with the comfy beds who cares about food! We had the one room with 3 beds which was spacious for 3 adults, 1 teenager, and a 7 year old. Definitely a great stay!

    4
    « Santa Fe Best Western »

    Helpful and friendly front desk staff, clean quiet and big room, clean bathroom, comfortable bed. good Wi-Fi, very good (no junk) breakfast, parking not far from room, good italian restaurant in walking distance shopping center,

    5
    « Nice, comfortable hotel. »

    We just spent the night while passing through, but got a good night's sleep. Beds are very comfortable. Room is descent size. Clean room, hot breakfast, friendly staff. We didn't go out, but there are several resturants and shopping nearby.

    5
    « Great Value, Great Place to Stay »

    Close enough to downtown Santa Fe, but easy access to the interstate, we were very pleasantly surprised by the look of the exterior and even more with the interior décor. Rooms were comfortable and spacious, beds great, continental breakfast was full breakfast with eggs, potatoes, waffles, fruit, and cereal. The staff was friendly and the lobby/lounge area and pool were clean and inviting.

    5
    « Quality Inn »

    The rooms are spacious, beds very comfortable, amenities adequate, air conditioning works well, and staff pleasant and attentive. Everything is clean and well maintained Breakfast is varied each day and of adequate quality.

    3
    « Convenient »

    Room was on the third floor and hot without heat or cooling on during a very cold weather period. Breakfast was average, but the room was always available to heat our own food or get coffee or fruit. Everything was clean and orderly.

    5
    « Wonderful Hotel »

    We recently stayed here with our 2 children for an overnight trip. The 2 room family suite was just what we needed after a long car ride! Each child had their own queen size bed while hubby and I had a king to ourselves. The rooms were clean and very comfortable. We even had a nice deck outside our room that we could sit at in the morning and drink our coffee. I loved that the decor throughout this hotel was all a southwest theme (inside and out). It really made you feel like you were in New Mexico. The breakfast was great and much more than the usual continental breakfast. They also offered omelets, bacon, and potatoes. Pool was clean and the kids enjoyed it. We will definitely stay here again the next time we are in town.

    5
    « Our Santa Fe Place to Stay »

    This was our third or fourth stay at this hotel and we were pleased to find it as good as ever. Clean, nicely decorated, well maintained and comfortable. A great location if you don't mind (or prefer) being a couple of miles away from downtown.

  • 2
    « In dire need of some TLC »

    Reception member of staff was hardly welcoming on arrival, in fact she was rather rude in our opinion. Originally we planned to stay 2 nights however we cut short our visit after the first night due to 'below par' standards. Small room, very dark, almost dungeon like, not very clean, no curtains, just slatted wooded blinds covered in dust would you believe, unfortunately offering little privacy since there were quite wide gaps between the wooden slats, street lights lit the room during the night, not ideal for a good nights sleep. Windows very drafty, it was blowing a gale that night, not the warmest room we've stayed in, it would have been helpful had they at least provided a pair of curtains, for both insulation & blackout purposes, but for what ever reason, I can only assume a cost cutting one, they haven't bothered! Bathroom very small indeed, again not very clean. Breakfast choice could only be described as very limited. Overall probably one of the worst 'Best Western plus' operations that we've stayed in, well below BW usual standards, suggest you book elsewhere until they get their act together.

    3
    « Very nice, newly newly remodeled room. »

    Not enough room to put up two suitcases. Not enough electrical outlets to plug in and recharge two telephones and a tablet. No room in the bathroom for counter to put any personal belongings on. Room was small. Two queen beds. Very small 24inch square table in corner. Refrigerator but no microwave.

    5
    « The nicest Best Western hotel we've stayed in. »

    We stayed 2 nights in Santa Fe on our way from Medicine Hat to Tucson. The hotel was easy to access from the highway. Our upgraded suite was large, clean, well-appointed and quiet. Staff were friendly and helpful. The hotel was on a bus route. The transit system is exemplary.

    5
    « awesome place to stay. »

    this best western is awesome. made me feel at home,friendly .i would stay here again. beautiful rooms and lobby, breakfast has many choices. comfy beds . staff is very helpful. it was a good choice for me

    3
    « Good but some exceptions »

    A average Best Western property. Staff was pleasant, nice, comfortable lobby, comfortable bed, easy check in. Exceptions: rooms facing highway are subject to highway noise throughout the evening. Room I stayed in had a broken bathroom door handle and shudders.

    5
    « Great nights sleep »

    We had been driving all day from Denver, CO in the rain and were quite tired when we arrived at this B W motel. I had called them from the road and made reservations over the phone. So check in was easy. The hotel has recently been updated so every thing in the room was nice and new. Breakfast was good the next morning. Check out was easy.

    4
    « Santa Fe Visit »

    We visited Santa Fe, NM and enjoyed the sights of city, this hotel was only a few miles from the Plaza and easy to get out of town the next morning. There are not too many places to eat close by, but we ate at the Plaza so that was okay.

    5
    « Best Western Santa Fe »

    An excellent hotel, pleasant and helpful staff, comfortable beds, clean room, good breakfast. Located 5 miles from the city centre but a local bus is available if necessary. Recommended for a short or long stay.

    4
    « Great value! Good Choice »

    Spent the night here as we traveled through Santa Fe. Great room, very nice south western decor, quality linens. Easy walk to Olive Garden, Chilis etc. great value for $80! Service was very efficient. Full breakfast including typical Hispanic items such as breakfast burritos! Will return!

    5
    « Love It!! »

    Very pleasant stay, room clean, & beautiful décor! Enjoyed the Fall colors and hiking in local Ntl Park. Lots to do in Santa Fe, we will definitely be back, and hopefully time will allow us to extend our stay even longer next year!!!

  • 5
    « Best Western New Mexico »

    Great place to stay. Very clean. Customer service was great. Ladies at the check in counter had big smiles when we came through the door. Breakfast was exceptional. I would highly recommend this hotel. Hotel lobby was very inviting. Nice fireplace and comfy chairs.

    5
    « Excellent stay »

    We continued on our cross county trip and stayed at another Best Western Plus. The rooms, service, breakfast are all excellent. Staff was very pleasant. Location was near all the things we wanted to visit.

    4
    « Would Stay Here Again »

    It was a pretty standard Best Western type experience. Totally satisfactory, not really any frills but the bed was comfortable and the wifi was reliable. The lobby and exterior were very Santa Fe. Location was fine, about 15 minutes from city center. Restaurants nearby. Easy to access from the highway. The shower was a little jenky, the shower head was loose in the wall, but it worked and there was hot water. Fine for the price.

    5
    « My Stay in Santa FE »

    Hotel has excellent western features both interior and exterior. The location is good for access to downtown Santa Fe. Staff were very professional and very helpful. The only problem I encountered during the stay was slow internet access. I recommend you provide faster internet service in the future.

    5
    « A Nice Hotel with Attentive Staff »

    This hotel was comfortable and nicely decorated, the staff was amazing, and the property is conveniently located. The reception area features a cozy fireplace and comfy seating and there is an indoor pool area that provides overflow seating for diners partaking of the complimentary breakfast for guests.You an tell a remodel was done and that careful attention was given to modernizing the property. We would definitely stay here again because it was a great value for the money.

    4
    « A pleasant stay »

    We stayed here as part of a 3 week road trip mostly stayed as Best Westerns. It was a nice clean room, only issue was lack of easily accessible power outlets. most of the other Best Westerns have outlets on the lamps on the bed and desk. This one did not and we are a couple to like to fire up several electronics at the same time.

    1
    « Don't Share Your Experience in Partnership With Best Western Use Tripadvisor Frist!!!!!! »

    I originally wrote about my experience with Best Western the days of 09/27-29 in which I stayed. I did this originally in partnership with BW. They took what I had shared and omitted the part about the missing expensive sunglasses. They claimed to have found the glasses under the table in our room in which I did get down and looked for them (very good) . I also mentioned that the girls at the front desk were lame and that the only reason the glasses had been found was because the manager had been standing there when I had been complaining. I was just going to blow this off until I had noticed something else had been stolen. The experience that I shared was with Best Western and then the censored experience was sent to Tripadvisor.

    4
    « Family Suite »

    The free hot breakfast certainly exceeded our expectations. We stayed at the family suites were nice & big and we loved the bed accommodations the room has to offer. The only thing was we had to use the air condition and that was pretty noisy & plus the other adjoining room where our kids were at did not get much of the benefit if the air condition. There was no door but they still felt pretty warm since the air condition was on our side of the room.

    5
    « Every thing was perfect »

    I rarely find a hotel perfect but this one is, great decoration, very comfortable, friendly staff, very clean very good breakfast, very diversified food,the coffee is excellent, not watery which is rare !!!!!

    2
    « Santa Fe stay »

    Rooms have very thin walls, people were loud in the hallways at late hours. Bed was comfortable. Not a good value for the money. Location was fine but not optimal for accessing the plaza area. Would not recommend this hotel for future stays.

  • 5
    « One night on a six week motorcycle trip »

    This property is staffed by friendly, helpful, welcoming people whose attitude contributes to the pleasure of traveling. The hotel is very clean, the location is convenient and the amenities plentiful. It was interesting to note that the property is owned/managed by a group that also provides the same service for the Best Western Empire Towers in Sioux Falls, SD where we had stayed earlier on this current trip. Both places provided excellent service, which is a clear reflection of the attitude of their management. It has been nice to experience such customer service.

    4
    « Enjoyable Comfortable Stay »

    This was a short family girls trip for the weekend and could not have picked a better place to stay. Our room was exceptionally clean and well serviced while there. We took advantage of the indoor pool (a little cool), the hot tub and the exercise room. The complimentary breakfast was better than most places I've stayed in the past. Only problem there was the other guests, some of who were rude and pushy. We would stay here again! All staff were encountered were professional, helpful and friendly. We would stay there again!

    4
    « Be Careful »

    This was a very nice place to stay. However, do not leave any valuable items in the breakfast room. A piano Keyboard in a large box was left overnight by our Ensemble group. The next morning the door was locked from the inside and the keyboard had been taken out through a window, which was left open. The exercise room had also been broken into. The tv was too large to get thru a barred window so that theft was abandoned.

    5
    « Great value in Santa Fe! »

    My husband and I spent 3 fabulous nights here in a beautifully appointed room with a jacuzzi. The staff was terrific. The pool was awesome and so was the hottub. The free breakfast was wonderful. Only drawback was not enough seating in the small breakfast area, although you are invited to sit around the pool. Location is super easy to find, not far off of the interstate, and also on the main street leading downtown, without paying downtown prices.

    5
    « Very friendly »

    We had a one night stay in this well maintained and clean hotel, the staff were extremely helpful as we had a prepaid voucher from our holiday company which had not been paid! However the desk made a call and it was sorted in minutes. Rooms were big and beds very comfy. The complimentary breakfast was very good, al food was hot and well cooked. Thank you and hopefully visit again some day.

    4
    « Good Overnight Stay »

    Dropped in this hotel for a room and being lucky, they had one. We were given a regular room on the third floor, having two queen beds and all of the amenities. This hotel has been around a few years but it appears to have been well kept. The furnished morning breakfast was very good having both hot and cold foods. The hotel has a pool, hot tub, workout room and is located about 7-9 miles from city center. Everyone at this hotel was extremely helpful and serviced our needs. I would return to this hotel.

    3
    « Average Hotel With A Great Breakfast »

    Room was small. Hotel looks a little worn at the edges and the bathroom is so small. The breakfast was great. Close to local stores and not far from downtown Santa Fe but you will not get the real feel of Santa Fe here. It is an average hotel with a little lower price and good place to stay at to see the attractions.

    4
    « great value »

    Staff was very nice and accommodating. Breakfast was good and complete and the property had good parking, nice pool and spa. The only problem for us was the distance between the hotel and downtown. We used internet in the room without a problem and the roomhad a good size for two people.

    4
    « Value & Clean »

    We spent two nights on this weekend to attend a wedding held by the plaza. We opted to go for value and we are so glad we did. Our stay was very comfortable and really convenient. Six minutes from the square and close to everything we cared to visit. The place is very clean and the team was very welcoming. This will be my choice next month when we return.

 

Getting to the hotel ...

All directions
·From: Interstate 25. Take Exit 278, and then go north 3. 5 miles. The BEST WESTERN PLUS Inn of Santa Fe is on the right.