BEST WESTERN Plus Orange County Airport North,  Santa Ana

4.0/5  - based on 505 guest reviews.
2700 Hotel Ter, 92705-5602, Santa Ana, United States - See map
+1 714 432 8888 +1 714 434 6228

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Free parking
    Free parking
  • Safe deposit box
    Safe deposit box
TripAdvisor Traveler Rating
based on 504 traveler reviews
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Located in central Orange County, near the Orange County Airport, this Santa Ana hotel offers something for everyone, plus a great location and rates. Stay at this Santa Ana hotel to enjoy the best Orange County has to offer. Families will love visiting nearby Disneyland® Resort. Sports fans will enjoy being near baseball games at Anaheim Edison Field. Shoppers can indulge in retail therapy at area shopping centers, including South Coast Plaza Shopping Center, Fashion Island Shopping Mall and the Outlets of Orange. And everyone will love being just a short drive from soaking up the warm sun at Newport Beach, Laguna Beach and Huntington Beach'the choice is yours when you stay at the BEST WESTERN PLUS Orange County Airport North. Plus, with easy freeway and interstate access, guests can explore popular Southern California attractions'all located just a short distance from this Orange airport hotel. After an exciting day exploring Orange County, head back to the BEST WESTERN PLUS Orange County Airport North to rest and relax in a cozy guest room that's complete with cable satellite television with HBO® and free wireless high-speed Internet access and 100% smoke-free. Other amenities at this hotel in Santa Ana also include a complimentary full breakfast each morning, an outdoor heated swimming pool and hot tub, on-site exercise facility, guest laundry and courtesy shuttle service to John Wayne Airport, located just two miles away. For those staying here on business, this Orange County Best Western offers full business services, meeting-banquet facilities that can accommodate up to 60 people and a close proximity to area business and banquet needs, including the Irvine Business Park, Anaheim Convention Center and more. University of California Irvine and Irvine Valley College are also just minutes away. Ready for an unforgettable Santa Ana, California hotel stay. Make your BEST WESTERN PLUS Orange County Airport North reservations today and save! Enjoy your stay.

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Room 1

Guest reviews


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based on 504 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
194
Verygood
 
173
Medium
 
81
Poor
 
34
Horrible
 
22
Business Business 141
Couples Couples 88
Family Family 191
Friends getaway Friends getaway 24
Solo travel Solo travel 38
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus Orange County Airport North,Santa Ana
  • 4
    « Good value for the Price »

    Decent hotel in good condition and kept up pretty well. Bathroom was newly remodeled and in good working condition. That was comfortable though the pillows were a little bit too firm. The hot breakfast is a nice touch, but they don't have many healthy options.

    5
    « Great for business traveler »

    My corporate offices would rather I stay at the very expensive hotel they have a program with but I much prefer this one for comfort, great room setup, freindly staff and value. I spend half as much and more comfortable. I love the full working desk, office chair and fridge/microwave setup. In the spring I can open the windows and door to enjoy fresh air. The air conditioning is the quietest I've ever experienced with a "sleep mode" that keeps it from waking you up every 10 minutes!

    4
    « Nice stay »

    It was a very nice location, the service was great, the rooms were decent, good breakfast, helpful and courteous staff. I don't have any complaints. The grounds are well kept and everything was very clean!

    4
    « pleasantly surprised crossing the street! »

    I was pleasantly surprised when i crossed the road to stay at this hotel as the other one was a roach motel and I was prepared for the same here, but no. This Best Western Plus was very clean, the front counter guys were very nice, the room was squared away and all the appliances worked. Even their breakfast was a nice surprise as you could get eggs fixed fresh and a number of ways. Across the road you had to fight the cockroaches for table scraps at breakfast! The only thing that I think could make this hotel better is if it were pet friendly which it might be. I didn't check.

    5
    « PERFECT HOTEL FOR ACCESS TO SANTA ANNA AIRPORT »

    Stayed here one night before flying out. the staff are very friendly, happy and helpful and the rooms were perfectly clean. Shuttle service was on time, and we were especially impressed with the breakfast, which included eggs, bacon etc. plus the normal continental breakfast. A great value.

    5
    « Comfortable, Professional, and Great Free Breakfast »

    I enjoyed staying at this hotel. It was clean and had great service. The bed was comfortable and the room was nice. The staff was helpful. I called with a noise complaint and the staff alleviated the problem quickly. It also had the best free breakfast I have ever seen!!

    4
    « Very nice hotel »

    I stayed here on a business trip, had not stayed at this hotel before nor was it recommended - chose off the internet. I was pleasantly surprised at how nice and very clean this Best Western is. This is an older hotel but you wouldn't know it by the room - very clean and has all amenities needed. The staff was great, from the first person I met to the last. I highly recommend this hotel if you are visiting this area.

    5
    « Great Place to Stay »

    Other than it could have been a little cleaner, this place was a 10 including the cooked-to-order breakfast. The bed was very comfortable and the staff was the most pleasant I have ever seen. I will absolutely stay here again.

    4
    « Great value »

    The hotels only 15min drive to disneyland, the pool area was great for the kids, the rooms a bit small but it done the job, the breakfast was ok, I would definitely stay here again, great value for money..

    4
    « Good Best Western in Santa Ana »

    Excellent value on Hotel Terrace in Santa Ana. It fits the description of an up-scaled Best Western and I have stayed at three other adjacent properties. It;s just a notch below the Hampton level and a bargain for the money.

  • 5
    « Great Stay »

    The hotel is very clean and well maintained. The pool and spa were refreshing. The bed was extremely comfortable. The service was very friendly and efficient. Overall a great stay. Would definitely stay here again.

    4
    « The good and bad »

    I've stayed at many Best Western in my lifetime. I would say the staff here is one of the best. However, they should wear more professional looking uniforms. The room is a good size. It is clean and the beds are comfortable. However they could be more generous with the amenities. For example, I used up their coffee packs on the 1st day and they were never replaced. I always make coffee in my room because most breakfast coffee is like water. Although there is made to order breakfast included, I didn'to order because I don't eat that kind of breakfast(pancakes and sausage) . I eat oatmeal which they have, but they don't have anything to go with it, no raisins, walnuts, or brown sugar. I eat yogurt, but it's behind the counter and I have to ask for it. There is ample parking and I felt safe here. But there are many hotels near here that are more generous with the amenities.

    2
    « $100 deposit rip off! »

    terrible customer service, mis-information, the bill was $109.88 including taxes, on my partners bill she was charged an extra 100 dollars, on discussing this long distance from Canada when we reviewed our credit card bill, his attitude was dismissive and 'couldn't care less' attitude, claiming all BW's engage in an extra deposit...this is NOT true, we have stayed at BW's many times in the US and Canada, this has never been practice before, and we were NOT warned of this extra deposit at book in!

    1
    « $100.00 DEPOSIT RIP OFF »

    While the overall stay was nice, we were not informed a $100.00 deposit would be taken and not returned for 3 to 5 working days. Using a Visa Debit this has a direct impact on my cash balance. The manager was not helpful at all and brushed me off with the attitude of "Oh, well". NOT happy at all!! We've stayed at various Best Western's in Canada and the U.S. and it has never happened before! Still NOT happy!

    4
    « Weekend visit »

    Great place to stay that is centrally located to anything in the O.C. We stayed 2 nights and it was a great place. Close to Disneyland. The room was comfy and the breakfast was also very good. We will stay here again for sure.

    5
    « ANOTHER GREAT STAY AT BEST WESTERN »

    Best western always treats us great! On this trip what stands out best was the check in service and breakfast staff, I was checked in and in my room in less that 5 minutes with all that I needed. And on Saturday morning they were extremely busy in the dining area(Standing room only) and they still had my food out in less than 10 min! Need more seats. But I brought my food to my room and it was fine

    1
    « Good Value, clean and cooked breakfast »

    Room was a good size with newer furniture, clean and comfortable. They provide a cooked breakfast, not a buffet breakfast. Hotel is better than many Best Western Plus Hotels. Stayed three nights and would stay here again.

    5
    « Amazing Experience! »

    The whole staff at this location were extremely kind and helpful throughout our stay. We really enjoyed the safety, professionalism, and overall experience of our stay here! I was pleasantly surprised that the breakfast set-up went so quickly due to how busy it was. We'll definitely be staying here again in the future!

    5
    « Stunning »

    Attractive grounds, great room, shuttle to airport, quiet, great bed. What's not to like. I will for sure stay here again. (annoying that I must put down a minimum of 200 characters/ hjdhfsdyufos afksofuasdof a ahfhasdifoasd aaudhfiousaodf a)

    4
    « Great hotel! »

    Very clean, safe and comfortable hotel. It's not fancy, but it does the trick for an overnight stay for business. There's breakfast served in the morning to get you going on your day too. Overall a great hotel for a reasonable price.

  • 4
    « Nice, clean hotel »

    This appeared to be an older motel but it was well maintained, clean and comfortable. The pool area, as well as other public areas, was very pleasant. The price was reasonable. The only negatives I can comment on are that there were few restaurants within reasonable walking distance (I did not have a rental for my overnight) and shuttle service had limited hours. The shuttle was quick to pick me up at John Wayne but I had to call a taxi for my early morning flight next day. Other than those two issues my stay here was very pleasant and I would gladly recommend it to others.

    5
    « Great place to stay »

    It is conveniently located, comfortable and very friendly. We have stayed here a couple of times before and like to stay here when we come to visit family. It's very quiet and a great place to get a good nights sleep. The full breakfast makes it a great value.

    3
    « Nice Airport Hotel »

    We stayed here for just one night on our way back from a California trip. We chose the hotel due to the proximity to John Wayne Airport but were pleasantly surprised. The room was clean and nicely appointed with a flat screen TV. There is a pool and hot tub on the property, again, nice for an airport hotel. The pool area closes at 10 pm. They serve a cooked to order hot breakfast from a menu that varies each day. Pancakes, eggs, waffles, bacon, sausage are all on the menu at varying times. In addition to the cooked to order breakfast,there are plenty of buffet options such as cereal, fruit, pastries, coffee, and juice. The rooms can face either outside the property (not much to look at there) or toward the inner courtyard and pool area. The individual A/C unit in the room was one of the more quiet ones that I have encountered and didn't disturb my sleep as some of these units can. The bathroom was on the small side but the sink was outside of the privy/shower area so two of us could get ready at the same time.

    5
    « Nice and Convenient Hotel near John Wayne Airport »

    This is a very nice hotel with excellent amenities including a cooked to order breakfast, pool and hot tub. It's a nice place to stay for one night or several more due to its excellent location and very well appointed rooms. Staff is very friendly and helpful. Easy place to access because it is close to all of the freeways. Also the hotel offers free parking.

    5
    « Great Location, Great Staff, Great Value! »

    I stay here often for work, and enjoy a full cooked breakfast, very comfortable beds, clean room and nice staff. I have never had a problem here. I would recommend this property (and do) to all my work associates and friends.

    4
    « Very Good Best Western Plus »

    This is our second stay at this location which is convenient for our trip purpose. Our stay was affordable being that we were gone for most of each day while there. We enjoyed their breakfast options and being able to revise them. The internet connection was weak at times, but otherwise mostly operational. We did not use the pool or gym.

    5
    « perfect airport hotel »

    shuttle always clean and prompt great breakfast starts early pool is awesome this is a great place to stay for all reasons orange county center th little plaza close enough to walk to has food and ice cream with cool lights kids will love

    4
    « Enjoyable Stay »

    Stayed for 6 nights at the end of July, check in was a little frustrating but got sorted quickly. We had a room at the back which was very quiet, the room was clean and smelt fresh. Breakfast was good with a good variety, cooked and continental. We had a first floor room, there was a bit of upstairs noise but earlier enough not to disturb us. Will be staying again at the end of our trip.

    5
    « Very Nice Hotel »

    We really enjoyed our stay at this hotel. Check in was quick, and the staff member who helped us was friendly. Our room was modern and clean. The air conditioning was nice. The bed was comfortable, and quiet. Breakfast in the morning was very good. There were real, hot scrambled eggs, and other healthy choices. Check out was quick and easy. We will stay here again.

    5
    « Expectations fully fulfilled »

    Good location, just off the freeway, easy to get around. Great value for the money, full American breakfast prepared by very attentive and caring people. Good sized rooms. House keeping services well done, very happy with visit.

  • 4
    « Clean property,staff eager to help BUT tight on the breakfast HAM. It's paper THIN! »

    Loved the cleanliness of the entire hotel property.Their cooks also do the cleaning of property, rooms & maint. Very polite & eager to assist w/any needs however the shower heads need desperate help. The breakfast options could be better I know its free with reservation, but come on..

    3
    « go early to eat breakfast small area to eat. »

    Lots of parking, good size room for two, frig, microwave, comfortable bed, cold air to get great sleep. Good breakfast with plenty of coffee. Small area to eat. Close to beaches, Hollywood, zoo and just off the freeway. Easy to find hotel and suggest asking for 1st floor as they have several levels. Back side where we stayed was very quiet.

    5
    « Good location, very quiet »

    There are a string of hotels around this property and this hotel strikes a nice balance with cost and amenities. I really enjoyed the made-to-order breakfast and the good quality of the fruit that was available with the breakfast. The coffee was also above average for a moderately priced hotel and I do love my coffee. I'd stay here again.

    3
    « August 16, 2016 »

    A solid average hotel in a centralized location around the Santa Ana, Irvine area. An above average hot breakfast, but there was a hint of salt in the fresh apple wedges. We've stayed at this location several times and haven't a bad experience yet.

    1
    « Stained bedding and horrible breakfast »

    I would not stay at this hotel again. The bedding was stained on both the sheets and duvet cover. The breakfast tasted horrible. The eggs were rubbery tasting. The apples had some sort of preservative and had a horrible taste.

    3
    « Very Ridged as far as to any requests outside thier general practices »

    The hotel was overall clean and comfortable. I have only two complaints. First of all they say it is a non-smoking hotel. However, they allow smoking outside the rooms. The smoke drifts into your room if you happen to open the door while your neighbor is outside their room having a smoke break. My second complaint was at checkout. I asked for a late check of 1:00 pm instead of 12:00 pm. They said they could only give me until 12:30. Any later would be an additional 1/2 day charge. It seemed to me that for only 1/2 hour they could have been more flexible.

    4
    « Good Location, Comfortable »

    We stay here whenever we our in Southern California. It is comfortable, especially the mattresses, and it is centrally located to the places we need to go. We have family and friends within easy travel from the hotel. It is close to freeways and to entertainment.

    5
    « Good Value »

    Friendly & accommodating staff. Clean room, pool & spa. The breakfast was great. Cooked food as ordered. We estimated that in the LA area, the breakfast would have cost approx. $10 or more per person somewhere else. So if you deduct that cost from the price of the room, you really see value.

    1
    « Nightmare »

    From the beginning of check-in to the time we checked out absolutely rude people in the front desk no help whatsoever, the breakfast area was very small very loud disorganized and the food was not so great, bedrooms looked old, my friends kids got bitten by bedbugs, Supervisor in front desk basically told her if she didn't like the other room she could check out, didn't want to take care of the situation and denied that there was any bed bugs, even showing him pictures of the bites... don't understand how this hotel has many good Stars rating management is absolutely rude and it's a shame that the Best Western Plus should have people like this managing their hotels.

    5
    « Great Stay »

    Very nice hotel with friendly staff. The breakfast was hot and served fresh so no instant eggs. I had fresh fried eggs!!! The rooms where very nice. The only downside is you pretty much have to drive to get to a restaurant with exception of a Mexican bar and grill.

  • 4
    « One night stay »

    Almost all similar level hotels are in the same street. Staff were nice, breakfast was included just some crowded, easy parking. Saw some families with kids playing in the pool in the evening. Quiet neighborhood.

    5
    « Nice Hotel »

    Hotel was clean, nice, and family friendly. Quick check-in. We did come across a minor issue in the room but it was fixed quickly. Breakfast was made to order, which is always a plus. Pool was clean. Front desk was very nice and helpful. Definitely coming back with the family.

    5
    « Recommended for family »

    I choose this hotel for my family stay with 2 kids at this property, during out trip to sandiego . Excellent clean room and spacious property with lot of air and ventilation, It is a value for money stay, the hot breakfast was good .

    5
    « Best Western Orange County »

    We have stayed at this hotel twice now for periods of three weeks in each case and have found it to be extremely satisfactory. Before we settled on the Best Western we had used various other hotels in the area of John Wayne airport and consider this to offer the best baslance of comfort and price.

    4
    « Pleasant last night »

    This was the last night of a 2-week trip to California. It was a relaxing stay with the hotel and surrounding buildings epitomizing southern California architecture. Breakfast was a little weird with guests being asked to choose between several packages of food rather than being able to choose individual items from among those available.We especially appreciate the driver who got us to the airport.

    4
    « Clean and Quiet »

    We have stayed at the Best Western Orange County several times. We continue to return because it is a clean, quiet hotel at a reasonable price. The hotel is close to the Orange County Airport, close to our family and friends, close to the beach and various places of entertainment.

    2
    « Old place not very special »

    All of the room doors are from the outside which means it's an older Motel. If you stay on the first floor your windows look out at people walking right by all the time so you have to keep the windows and blinds shut all the time. It is convenient to the Freeway and a inexpensive motels so expect inexpensive and cheap accommodations. I cannot believe the rating of this is so high. It looks nice from the outside and staff are friendly

    4
    « Fair and friendly »

    This well-located hotel delivers a comfortable stay at a reasonable price. The access to freeways and businesses makes it a desirable location. An ample breakfast is included. Plenty of free parking. There is a well maintained swimming pool.

    3
    « Breakfast contains mystery meat »

    Hotel breakfast requires a ticket. If misplaced, a new one will not be provided. The breakfast supposedly included ham that was really a mystery meat. Long lines at breakfast and is not buffet like other great Best Western hotels.

    4
    « Great breakfast and decent place to stay »

    I came here back in 2009 and it's about the same as I remember it. Decent place to stay - not the newest sheets, but still good. They have a great breakfast with good choices that will leave you full. The only bad thing was the smell of cleaning agents in the room is pretty strong on initial whiff.

  • 5
    « Easy comfortable hotel »

    From stepping into the lobby where Mitesh check me in carful to not expose my room number, of which I am very aware "others" may be looking. He stated they are trained to not expose room number. My impression continued upward from there. Personalized fresh cooked breakfast selection to of street parking are a couple of the highlights.

    4
    « Comfy room »

    The hotel is quite large and has all rooms in the older style with the door opening to a balcony. Despite the imposing size of the property the breakfast area was well managed with a reasonable variety. The pool never seemed to be used whilst I was there. Given the location of it this may not be a surprise. Would stay here again quite happily.

    5
    « Best Western PLUS Plus »

    Clean, fun pool! Interesting building with fun bridges. Super nice, genuine staff. Easy to check-in and check-out. Clean, comfortable room. Lots of space in the room and bathroom. Mini-fridge in room. Great hot breakfast for a hotel. Free on-site parking. Even some slight views of the mountains. The furniture could be considered a little 90s dated but still clean, functional, and comfortable. Clearly, it's a chain hotel so you know what you are getting.

    4
    « Better than average value »

    Have used this hotel many times over the years. Nice to see the remodel of bathrooms with lots of new tile and fixtures. Generally quiet and trouble free stay. I do not enjoy he breakfast room. It could be remodeled and made much larger. So I go elsewhere for breakfast and still save a lot compared to upscale hotels.

    5
    « airport shuttle »

    the breakfast is best of many the best westerns I have been to close to airport easy access to freeways we went to the south coast plaza a shopping mall close by great shopping great food the shuttle service was fast and friendly for a close to airport stay it is awesome big pool jaccuzzi rooms are very clean nice with hbo and flat screen tv

    3
    « Most Comfortable Bed »

    This hotel was more like 3.5 stars. I stayed here after driving up from San Diego. The following afternoon I would be leaving out of OC Airport and I wanted to be somewhere close by. I should have mapped it. It's about 4 miles away from the airport - not bad, but I would have preferred to be closer. Nevertheless, the grounds are beautiful, parking is abundant and free, and the bed was delicious. The previous night I stayed in a higher end hotel in San Diego, and I can tell you that Best Western's bed was like a cloud in comparison. A comfy marmallow-y bed is so comforting for a weary traveler. As an extra bonus, there weren't any awful unclean comforters on the bed. The beds were covered in crisp cotton white sheets. They should get rid of the decorative pillows though. I don't think those can be cleaned after every stay. Otherwise, the room was clean, tidy and up to date. Nothing chipped or in disarray. My only complaint was that the shower head was too high and could not be positioned lower. It could have been just in this room. They had a free breakfast that I missed out on as I left early. The palm trees inside the courtyard and the pool looked very inviting. I would stay here again.

    5
    « Great place to stay »

    This hotel is close to all the freeways needed to get around Orange county. The staff is friendly and helpful. the breakfast has a wide variety of food to choose from. The rooms are clean and comfortable. I would recommend this place for business or pleasure.

    4
    « Excellent hotel! They do everything right. »

    I have reviewed this hotel before...it's still at the top of my list for a mid priced hotel. Honestly, when you see the star rating on travel sites it always comes in at 2.5 stars! I just don't get it.. it should be at least 3.5 if not four stars!! This hotel is extremely well managed, you can tell. The rooms are impeccable the grounds, pool and common area are also impeccable. Frankly, it's the best hotel I have found in all of California for the money. I would highly recommend and I will continue to stay here when in O.C.

    4
    « Enjoyable stay in Santa Ana, CA »

    I have stayed many times in Santa Ana for business recently. This is my first trip where I stayed at this particular Best Western location. The rooms are very clean and spacious. This is the first time that I've stayed in a hotel that has storage basket/shelves, in the shower....nice! The hotel is clean and quiet. The breakfast is good. The pool and hot tub are clean and seemed well maintained, as was the surrounding area and hotel grounds. All-in-all I am impressed with this Best Western. When I return to California next month, I'll be staying here!!!

    5
    « Good accomodation for the price. »

    One of the better BW motels. Fully recommend staying here plus a good breakfast.. Employees are courteous, efficient and helpful. If there is a problem, do not hesitate to contact the desk for a quick remedy.

  • 5
    « My Stay »

    I stay at this hotel often and haven't had any problems. Very comfortable and clean. The staff is very nice and makes you feel welcome. Breakfast is decent but as long as they have coffee I am happy. Very happy and will be staying here again. No problems with anything in the room.

    4
    « Nice Best Western »

    Easy access from airport. I arrived for late check in. Front desk person very nice and quick to get room which was nice after a long day of travel. Nice quit location. Lots of places near by for quick bite. Room was clean, maid service daily, breakfast was good.

    5
    « Great location, very clean, great food.... Very family friendly »

    Our family (large group of 8) loved the stay here. The daily hot breakfast, is awesome!!!! The staff was always courteous, the rooms are very clean, comfortable, and spacious. The amenities in room are another wonderful addition. The coffee maker, refrigerator, and microwave are great for a family, especially with young children. The pack and play offered was clean (however I had to buy a mattress mat so the baby would have more padding) However target is really conveniently located. So not a problem for us with transportation. We had room 106 and 108 connecting, both were quiet and close to pool. The location is awesome as it's only a few minutes away from the Newport Beach and minutes by freeway to Disney and beaches. The first thing you look for in a room is cleanliness and having an atmosphere conducive to productivity. Overall a super stay. Great staff to check in and out? Very clean, and close to John Wayne Airport and LAX.

    5
    « Always changing »

    I have stayed at this Best Western for over twenty years. At least once a year the room has been changed in some way. This time it was an upgraded bathroom. Always good, but now, much nicer. good job!

    4
    « Nice Best Western Plus! »

    We decided to stay here instead of our usual hotel across the street, since they were having major remodeling construction and did not want to deal with all that. We ended up saving almost $200 by staying here for three nights. We were pleasantly surprised by the hot breakfast! You get to choose from four combinations daily of different style of eggs, pancakes or waffles, one option has hash browns and another toast. Meat of sausage, bacon or ham changes daily, no substitutions. 2-3 fruit selections, several pastries and the usual juices and coffee. We did not use the pool or gym. Internet hookup is very easy.

    5
    « Good hotel - not perfect, but always does the job »

    Over the course of 10 years, I have stayed at this hotel so many times it's not even funny. If you look close enough, you will find flaws - things can be a little dated in the rooms, some rooms have musty smells and things aren't always super clean. But, ultimately, it is a clean and comfortable hotel. If I needed a hotel in the area, it would be my first choice given the price. It is convenient to the freeway and about a 10 minute drive to South Coast Plaza. Also, the free breakfast is real food and the best free breakfast that I have encountered at a hotel.

    5
    « Great place to stay »

    Room, bedding, towels, etc...all is very clean, bed is comfortable. Staff are friendly & proficient. Can't ask for more! We traveled a lot to Orange county and definitely will stay here in the future!

    5
    « Beautiful Facility - Very Friendly Staff »

    Great 2 night stay. Every one of the staff was friendly and helpful, the entire property was clean and beautifully landscaped, the room was comfortable and quiet, and the price was good. We have stayed at quite a few Best Western Plus properties in the past few years, and this was probably the best (and better than a lot of other places we've stayed that cost a lot more).

    5
    « Overall a very good experience »

    We arrived almost past midnight. The staff at the counter was very courteous, friendly and helpful. Rooms were very well kept and clean. I will would certainly comeback to stay if reasonable & affordable price is available in future too.

    5
    « ideal place for local business »

    This hotel is quiet, clean, very comfortable, secure for woman traveling alone, good service, central location for Orange and San Diego county business. I will definitely stay here again when I travel to the area.

  • 5
    « My First Trip to California »

    Not knowing exactly where to stay, Best Western Plus was a quality stay - price, staff, amenities, especially the bed and the breakfast! The location to my conference was fairly close, as was the restaurants were within walking distance.

    4
    « Standard hotel - Great location »

    Stayed here for four nights. Flawless check-in and check-out. Staff was friendly. Everything about the hotel was pretty standard. Nothing outstanding but nothing really bad either. The room itself was pretty much standard. Nothing to complain about. Wanted a king room since I was by myself but gave me a double queen instead. There was some construction on the top floor. As a night-owl, the mornings were tough with the banging. The new toilets and bathtubs were semi in their boxes but laid out in a particular section of the parking lot. So a somewhat eye-sore. Also, certain nights I could hear the room upstairs. Not sure if they were walking loudly or the ceiling/floor is thin. Breakfast was cooked to order. Free but had four choices to choose from. It was decent in the end. There was a business meeting on-site so depending what time I went, it was somewhat crowded. Wifi speeds were amazing. Never experienced this kind of speeds before for a hotel. Thumbs up there. Weight room was underwhelming. Equipment could use updating. The room decor could have looked better instead of the appearance of stuffing equipment into any room they could find. Location was great - if you have a vehicle. There are a couple of fast food options if needed but otherwise, it was about 10-20 minutes drive to anywhere and everywhere I had wanted to go on this trip in any direction. The laundry was awkwardly placed. I'm used to the machines be inside a separate room where key is required. Here it is out in the open - no security at all.

    3
    « One night wasn't as good as it was suppose to be »

    I was given this hotel for one night and I expected it to be better than the two across the street. For some reason, I got booked a room that was next to some other rooms be reno'd. Honestly, I suppose they are doing it for the better, but the room was kind of old school. I usually stay at the LQ across and prefer their layout. I'm sure the BW has improved, as it was more open. I might stay here again if the price is right, but the LQ is more preferable at that point.

    5
    « My Weekly Hotel »

    Perfect for my situation I commute from bay are every week and I stay at this hotel at least 2 nights a week. Place is very convenient because it's close, clean and safe. All the stuff is friendly and helpful and I will continue to use this hotel for future.

    5
    « Best Western Hotel Terrace »

    Do not waste your money and stay elsewhere, I have tried all the hotels in the area and none can compare to this one for Value, Comfort and Service. I have been staying here for about 5 years, I visit my office once a month for a week and this is the best location for Orange County visits. Close to Airport, Irvine, Orange, the Beach's, Santa Ana and direct route to LA on the weekend, just leave before 8 going to LA.

    5
    « Price Performer »

    Set among several hotels just north of John Wayne Airport, this property has a resort feel to it. The staff was professional and attentive. The rooms look very recently remodeled (even the bath tile grout looked fresh). Our king room had plenty of room to move around including a sofa bed and desk. The WiFi was fast, the hot water instant and everything very clean and fresh. The best part was the price for all this. On the slightly negative side: the bed was really soft and the breakfast didn't offer any yogurt. OK, our eggs to order were perfectly done, so I guess our nits are pretty picky. For the price, the place is truly outstanding.

    4
    « BANK »

    The hotel and staff were very good. However your website is horrible. As a member the frustration trying to log on using my iPhone with all the security questions and photo matching. i was sitting in my car in the Holiday Inn parking lot and was about to give up after 20 mins.

    3
    « Good and Bad »

    I have stayed at this property twice. Once in 2013 and once in 2015. In 2013 I had a very nice stay and thought the rooms were very clean, free breakfast, free parking great location with nice pool area, all a plus. In 2015 we had ants in our room and had to call several times to the front desk, I finally went down there and they responded quickly. Our car also became infested with ants. There is obviously a huge problem. They said many hotels had the same issue, but I have never seen anything like it. Over all it seemed dirtier than my previous stay. I hope they improve it again because it was a great place. I can't handle ants. my 2013 review would be 4 stars and my 2015 2 starts so I gave it 3 overall.

    5
    « good choice »

    this is a good value, good breakfast, clean, excellent internet, EZ parking, good location place. when traveling, we spend little time in our room and this BW fits the bill. close to airport, no plane noise issues.

    1
    « poor choice for airport if early morning flight »

    Be aware. If you have an early morning flight, you might be paying for a cab because the shuttle service doesn't start early enough to catch the first flight, and you might not get to eat the included breakfast. They wouldn't/couldn't even give me a yogurt and bread the night before so I could eat in my room before leaving.

  • 5
    « Santa Ana Best Western Plus »

    Everything was fine. We were there to fly out of the Santa Ana Airport and the Best Western is generally a hotel that we can count on and this one was excellent: easy to find, clean, large room with plenty of counter and drawer space. There was also a pool that looked just beautiful and we got there early enough in the day to use it, but it was a cold day for southern California so we passed. Darn!

    5
    « Excellent Value »

    We have stayed here before and I did not hesitate to book again. The hotel is updated and clean. The fact that breakfast is included is always a plus. It was cooked to order, delicious and fast! My kids weren't even hungry for lunch. :) I made dinner in the microwave (brought frozen from Trader Joe's), which meant more to spend on activities. I checked other hotels in the area and was pleased at the AAA rate at this hotel. The location is great, too. We were close to the zoo and the Discovery Center. It was a short drive to the outlet mall and movie theater. Will come again!

    4
    « Decent place »

    We stayed here for one night while visiting friends nearby. Friendly, helpful guy on reception when we arrived - offered us a choice of rooms. Room was spotlessly clean and quite spacious and had everything we needed for our stay. Quite decent complimentary breakfast although the breakfast room is a bit on the small side and was quite manic while we were there. Would definitely use this place again.

    1
    « Terrible expeience »

    I originally booked the room for 4 nights , but I checked out the very next day . The room was smelly , strong odor , blood spots on the carpet , white stains on the sofa , smelly cushion , It was worst night of my life. terrible experience . Please Please do not trust online pictures !

    1
    « Tournament »

    I will have to give this property 1 just because I have to put something but in reality I would really like to just give them a complete negative. First issue while checking in I told the rep that I need it to use 2 credit cards one for the incidentals and one for the actual price of the room. He charged both of my cards $330. During the holiday this can really be an issue because well you didn't waste the money but he bank is still holding the money on the merchants behalf. Second issue the manager on site during the fallowing morning was just an A^#*+%E. I send me daughter to ask for a breakfast ticket that we had misplaced hard not to loose thing when you travel which minor they wanted to charge me a sum of 20$ for their continental breakfast. Which I did pay for the convenience to not have to travel outside the hotel. Once eating we notice a black long hair in our food my wife has red hair and I don't have hair so we came to the conclusion that it didn't belong to us. I took the plate to the manager in charge he continue to be extremely rude towards me, I kindly ask him to look at the plate and he looks at me with a look that came across like he was not caring or even bother to make it better he just really didn't care. The hotel over all is good, no parking fee which makes it ok but if you loose your breakfast ticket you will need to pay 20 dollars for that price your better off staying at the embassy suites across the street and pay parking and still get a better deal. This could be a decent place if the employees knew what they are doing and when the hotel can do something about making a guest happy they should try and not just be rude

    4
    « Outstanding Facility »

    I was highly impressed at the quality I received for the price I paid. Beautiful facility, wonderful staff, unique but pretty good breakfast, you order a main meal and then it is delivered to you from the kitchen, then your continental service starts, unexpected service. Pool and spa are really good. Very pretty facility.

    4
    « Clean, comfy and excellent customer service »

    I stayed here the last day before heading home, after my son had major life threatening surgery and had been at UCI for several week and I had been driving back and forth from his home 3-4 hours away...., so I was extremely stressed. I was able to drop off my car at the airport the night before, and their shuttle picked me up and brought me back. The rooms were comfortable and I woke up refreshed., Only complaint was that as a woman alone-- I would have preferred to be in the main area rather than across the walkway near the back of the hotel where it was dark and had outside access. The shuttle drivers were light and fun to talk with, the made to order breakfast was very good. I felt safe on both shuttles (to and from) with the way the drivers maneuvered traffic, Both drivers were conservative (non risky or scary, which is common feeling where hwys merge together ) .

    5
    « Great place »

    Very close to the airport and even closer to my former workplace.The front desk staff were very helpful and friendly. Having a full breakfast menu was excellent since I am a morning person. Then work it off in the fitness. Room was very clean.

    2
    « - 2 Week Stay - Family of four - »

    I will put my review in dot points otherwise it will be too long.... Mixed Emotions!! PROS: - Clean Grounds - Spa - Free Breakfast - Free Wifi - Quite street/Area - Great parking - 15-20 minute drive to Disneyland - Lots of food, cafes & take away places just around the corner on Harbor Rd. - Cute little Gym room - Great price we paid only 1800 AUD for 14 nights on the peek happy holidays period. CONS: - Lied about 'heated' pool in all their advertising, it's FREEZING.... Kids were devastated! - Quite a few issues with room service ladies flipping my bedding over instead of changing the cover (old stain was seen by us) and forgetting to refill tissues and toilet paper so had to use receptions toilet a few times but this may be managements fault expecting to many rooms cleaned in a short time by their workers (over-worked) which causes rushing and not perfecting things. - Mexican Ladies in the kitchen didn't understand me when I asked for some more knives for the dining room and a housekeeper on another occasion when asking for more tissues & toilet paper (they say Kleenex). - We were there when they started to renovate something so drilling and banging at 8am wasn't to pleasant. - Mini bins in rooms are way too small for a family, we needed to go out and buy bigger bin bags. - No toilet brushes to clean the toilet. - Reception is in a weird place, we drove right around the building to try find the entrance. - Deli is a waste of time, I didn't even see milk in the tiny 2 metre by 2 metre shop lol. Don't totally dismiss this one just be wary :)

    5
    « Excellent Value »

    The nice, clean, comfortable accommodations and excellent service in this hotel make it comparable to brands priced 30 - 50 percent higher in this area. We always enjoy staying here. The cooked to order breakfast is not fancy but very satisfying, with many additional choices of fresh fruits, cereals, and pastries.

  • 5
    « Graduation »

    I came from my graduation. Quiet, staff was very accommodating. Plenty places to eat within a couple of miles. I would suggest a drive to the water. Only 12 miles. They even cooked breakfast choices and bought to your table.

    4
    « CENTRALLY LOCATED IN ORANGE COUNTY »

    This was our second visit to this Best Western. To use the SoCal expression, "it's freeway close", just a stone's throw from SR 55 and Interstates 5 and 405. Despite that proximity to the freeways, it's relatively quiet, particularly the rooms (like ours) which faced the courtyard. While the rooms aren't huge, they're adequate for their intended purpose, since presumably you'll be spending little time in the room during the day. The complimentary breakfast is somewhat unique in that it's served from a kitchen with 3-4 options given to the guests. The food itself is the standard fare for motel/hotels, with nothing to write home about. The breakfast room is relatively small and usually packed to the gills during the breakfast hours. The only real criticism I can make of this hotel is the water pressure in the shower. Due to the drought water restrictions, the flow from the shower nozzle is VERY WEAK and barely adequate to do the job. Surely, the motel can loosen up the flow somewhat. Parking is also somewhat problematic if you want to be close to the lobby for load-in and load-out. We had to park a country mile away on the backside of the hotel due to our late check-in this time. Other than those issues, we'll probably continue to stay here on our visits to OC.

    3
    « OK, but not my favorite Best Western »

    I stay in Best Westerns a lot when traveling, because they're usually very budget-friendly and offer a consistent level of comfort and cleanliness, along with free breakfast. There was nothing particularly bad about this hotel, it was just a bit underwhelming compared to others I've stayed at. There were a couple of run-down, possibly inoperable cars in the parking lot and the layout was a bit... odd. Upon entering the room, immediately to the left lied the bathroom. It was pretty standard: sink, toilet, stand-up shower. Walking further into the room past the bathroom was a lounge area with a desk, coffee table, and sofa. Beyond that was the bed and TV, then the window. Mine was on the ground floor facing the parking lot. Now if you were to turn back around you would notice something quite interesting that you walked past on the way in. There is bathtub and a very small sink located in the lounge area. Nice I suppose if you want to lounge in the bath and watch some TV... or if you want to open the curtains and give everyone in the parking lot a free show! Not sure what the purpose of the tiny sink there is, but maybe you're more creative than I am. I don't know, I just thought it was strange for the bathtub not to be in the bathroom.

    3
    « CLOSE TO AIRPORT »

    This is an older property that has been fairly well maintained. It is extremely close to the airport which makes it attractive. The only downside to the room was the product they use to clean with - very fragrant and for someone with allergies it is a bit over powering. The best thing about the room was the bed - very comfortable.

    2
    « The worst Best Western ever »

    The place was litteraly below cheap motel level. I usually stay at Best Western plus because of their service but this one..... might be because its West Coast I usually stay East Coast only. But after this experience I will think twice before booking Best Western again. Card key had to be renewed every day almost. Personnel less than friendly and even less competent or professional. Rooms were clean on the surface just dont take a closer look.

    4
    « Clean and close to airport »

    This hotel is clean with a nice outdoor pool. They offer a free shuttle to John Wayne Airport (SNA) that starts at 6:00 a.m. I didn't have a vehicle so finding an evening meal was challenging. I didn't feel comfortable walking in the dark alone because I hadn't been there before. The area was "hotel row" and looked clean and safe however. I was able to order from a restaurant close to the hotel that offered free delivery. If you find yourself in that situation call Spoons Bar and Grill for a great burger! I stayed on the 3rd floor in room 326. There is an elevator on the property.

    5
    « Anaheim trip »

    Stayed at the Best Western Plus Orange County Airport North ~ excellent service, courteous and friendly staff. Definitely going to stay there again. Excellent place for business as well as pleasure. We were down to visit a friend in ICU and checked in very late, staff was very courteous, helpful and went out of their way to make sure everything was great for our stay. The breakfast is one of the best we have had in all of the chains we have stayed at. You get to choose which breakfast you would like and they cook it right then for you! Clean rooms, comfortable bed and the internet was great! Most places you wind up with free internet but rarely get a signal, here the signal was strong the entire time!

    5
    « Everything was awesome! »

    I couldn't have asked for a better stay at a hotel. Bathroom was new and fresh, with great decor. Fridge and microwave were great. Internet always had a strong signal. Breakfast was best free breakfast I'd ever had.

    5
    « Best Western Always »

    We have discovered that we enjoy staying at Best Western the most. Bang for the buck, Best Western Hotels are always the best value. The price is right the beds are comfortable the rooms are quiet, and the staff are always professional and helpful. The full breakfast at this hotel is superb. I would strongly recommend Best WQestern to everybody.

    4
    « Best Western Plus Santa Ana CA »

    Room was clean and everything worked. Bed was firm the way I like it, pillow were not comfortable I like a very soft pillow but didn't use the pillow, Everything worked, nice tv room was clean. Very close to John Wayne airport and Jack in the Box and Subway plus a Shell gas station is at the corner which was nice. They cooked you a hot breakfast if you wanted it, which you normally only get at Embassy Suites or Hilton. The young man at the front desk was extremely polite, kind and helpful wanted to make sure my stay was good. Could not log into the computer in the business so he was kind enough to print it out at the front desk. The airport is less than 5 minutes away and easy rental car return.

  • 5
    « Great hotel for the price »

    Very nice hotel. The beds were very comfortable and the hotel was simple but very nice for the price. The staff was freindly and helpful. We didn't have any issues during our stay just one quiet night and breakfast made to order in the morning. My eggs weren't quite right and the staff remade them quickly.

    2
    « A hotel not professionally managed »

    I came to the hotel after an intercontinental flight, and needed to continue to NYC the next morning. I told the staff I needed to wake up at 5:30 A.M so I could get som work done. The room had a strong perfume scent, but I did not want to make waves...just get to bed. Despite sleeping in the bed next to the phone, I heard no wake up call. I got up on my own 90 minutes later, had a very mediocre breakfast, and then waited for the shuttle. My large bag weighed about 20 lbs. The driver, John Paul, grabbed the bag, and the handle, which had been fine, broke. I asked him what I should do about it, and he told me "it broke itself." He gave me the hotel card, but not the central BW number. When I asked him to write his name on a slip, he wrote John Paul and an initial for his surname. When I asked him to write his whole surname, he refused, saying "you dont need that." Once at the airport, I called the hotel, and a few minutes later, the manager returned my call. Instead of offering some remedy or compensation, he too, denied any responsibility. Ive used that suitcase many times, and it never broke. The first time the hotel employee handled it, it broke. That should tell you something. I asked for compensation ("20 dollars or some points") and the manager refused. I had told his assistant (after all this happened) about the fact the wake up call did not go thru. The manager checked it and said they had tried three times. I asked him why this didn't work, and he flippantly said "probably the prior guest turned the volume down!" I should add that my room was only 20 steps from the lobby!). He told me I should have checked the volume on the phone!!!! Ive stayed at many hotels as I travel worldwide. I have never experienced anything like this. I should add that this was my first BW experience, and I am very,, very disappointed. This could not have happened at an IHG or Carlson hotel! When the manager does not act professionally and take responsibility, is it strange that the staff follow suit!

    5
    « Great hotel »

    I can only saw good things about this hotel, no complaints at all. The breakfast was AWESOME, close to made to order. Loved our stay! It would have been nice to have a connecting room but they went out of their way to give us rooms that were next to each other.

    5
    « BEST WESTERN EXPERIENCE »

    Great place to stay and great staff. The hotel is surrounded by other hotels but this was a great hotel to stay at. They might need a little bit more parking because it was hard to find parking at night. Internet was good and breakfast was also good. Restaurants are not to far from the hotel as well. And easy access to the freeway. Will definitely stay here again.

    2
    « Consider other hotels first. »

    People in room next door were constantly smoking in and outside the room which ended up in my room. Spoke with front desk and they said they would send staff to talk with the people. I called again a few hours later because the people kept smoking. Nothing was ever done to stop them. The bathroom smelled like a urinal the whole time. The shower had no warm water, it was either full on hot or cold. Had to soap up step into very hot or cold water. I did not report the shower or the smell because I did not want to deal with the hassle of changing rooms.

    3
    « Excellent Bed ~ Breakfast not so good! »

    This was a leisure trip my husband and I desperately needed. Although we love comfy beds, the free breakfasts is at the top of the list. We were surprised the online picture looked nothing like the real thing. Guests were tripping over each other to get a table in the small dining area and it appeared the kitchen staff was rationing the food. They were literally putting small amounts of food out at a time. We were confused how the whole ticket worked so my husband went alone the first day. They not only took the ticket they handwrote for the whole family but they wouldn't let the rest of us eat without it so I practically begged. After not getting my way, I had to let them see my bad side and got in a pissy mood (I was hungry!) so they let us eat. They weren't rude just firm. They second day I went down first and took my ticket and before they confiscated it I got "smart" and told them I had other family members eating as well a little later. They wrote down the info and they still had a hard time getting their food. Their dining system really sucks. If they see someone with eye boogers and Medusa hair, YES, they are guests! Let them eat!

    2
    « Very Poor Choice »

    Best Western is normally a great place to stay. However would not recommend this location. Poor check in check out, poor choice for food delivery, noise early in am. Other hotels in the same area, so I would chose one of those over this hotel.

 

Getting to the hotel ...

All directions
·From: The south. Take Highway 55 to the Dyer Road Exit, make a left and come to the second light. Take a right to the BEST WESTERN PLUS Orange County Airport North. ·From: The north. Take Highway 55 to the Dyer Road East Exit. Drive straight across the intersection. The BEST WESTERN PLUS Orange County Airport North is the second hotel on the left side.