BEST WESTERN Plus Sandusky Hotel & Suites,  Sandusky

4.0/5  - based on 789 guest reviews.
6011 Milan Road, 44870-5869, Sandusky, United States - See map
+1 419 627 9595 +1 419 625 2255

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 791 traveler reviews
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The BEST WESTERN PLUS Sandusky Hotel & Suites is an affordable, comfortable Sandusky, OH hotel and offers easy access to action and adventure at Cedar Point, Kalahari Resort and Summit Motorsports Park. The BEST WESTERN PLUS Sandusky Hotel & Suites is the perfect place to stay while on a family vacation, so many wonderful attractions are within just a few short miles of the BEST WESTERN PLUS Sandusky Hotel & Suites. Kalahari Water Park is just blocks away from this Ohio hotel. Many guests delight in the thrill of visiting the world's largest collection of roller coasters at the nearby Cedar Point®. Put-In-Bay, Summit Motorsports Park, African Safari, Nickel Plate Beach, Sandusky Mall, Great Wolf Water Park and Sandusky Speedway are all 15 miles or less from the BEST WESTERN PLUS Sandusky Hotel & Suites. If you're looking to explore, learn or unwind during your stay, this Ohio Best Western provides the perfect location. Firelands Winery, Lake Erie Islands Ferry, Kelley's Island, Keys Golf Course, Merry Go Round Museum, Thomas Edison Museum and Seneca Caverns are all near the BEST WESTERN PLUS Sandusky Hotel & Suites Those visiting the area on business will be near Firelands Regional Medical Center, Delphi, NASA Plum Brook Station and Erie County Offices when staying at this Sandusky, OH hotel. The comfortable, clean rooms at the BEST WESTERN PLUS Sandusky Hotel & Suites offer a flat screen television with cable or satellite television and pay-per-view, a microwave, a refrigerator, a coffeemaker, an in-room safe, high-speed Internet access and more. Wake up feeling refreshed to a complimentary full breakfast with hot items. After a day of sightseeing, we welcome you to cool off, relax and play at this Sandusky hotel's hot tub. The BEST WESTERN PLUS Sandusky Hotel & Suites offers many more generous amenities, including an exercise facility, guest laundry, dry cleaning, a game room, a business center, meeting facilities and free parking.

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Room 1

Guest reviews


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based on 791 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
344
Verygood
 
265
Medium
 
112
Poor
 
45
Horrible
 
25
Business Business 80
Couples Couples 161
Family Family 371
Friends getaway Friends getaway 65
Solo travel Solo travel 26
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus Sandusky Hotel & Suites,Sandusky
  • 4
    « A great place to crash »

    Super comfy bed. Room was clean, wi fi worked well. Quiet. Staff were efficient. Breakfast was what you would expect for a no-charge, no staff small buffet. Plenty of parking near the main entrance. 3 minutes from Kalihari. Would come back again.

    5
    « Extended Stay »

    Between June and November 2016, I stayed at the Best Western Plus Hotel Sandusky Ohio 33 days. The room was always clean and well appointed. The entire staff was friendly and always willing to do whatever they could to make my stay pleasant.

    1
    « So far so bad! »

    So I drive over 8 hours to get here with a 1 year old and 3 year old, only to find out not only do they not have my reservation (which I have the confirmation email for), but they charged me for a no show since someone at the hotel changed my check in date!! I am then told by corporate that they can't do anything for me! If I want to check in today, (my scheduled date), I would be charged again, since the manager is not in and not answering their phone. Corporate also insists they cannot authorize the hotel to do anything about billing and will not call the manager to see what is going to be done! So now I am in OH, 8+ hours away from my home with 2 kids and unsure of what to do until a manager decides to pick up their phone! Thanks so much best western, if this is any indication of how you treat a loyal guest, I'm not sure I even want to stay there again!

    3
    « Should change name to BW MINUS »

    Plus: definitely breakfast with: sausage, eegs, pancakes, cereal, toasts, muffins, yogurts etc. Plenty even 5 min before closing, looks fresh and clean location. Fast check in and out, but with checking out - just simply all set, not even ask about stay - and I wanted complain:). Big, big minus - beds. If you have - like me back problems, simply don't go there. So uncomfortable beds are really to be seen in hotel of that class. Even my wife feels pain after 1st night and we had to spent 2. They just probably dated, with permanently created valleys and noisy as well - so definitely not much to be played when in:). Cleaning service could be better as coffee pot has stain on the bottom, cleaned them myself. Poor wifi. Overall - definitely won't stay there again.

    4
    « Best Western "Virgin" »

    Corporate Travel Usually at Hyatt/Mariott - my FIRST time at Best Western Concierge Bobbie Very Courteous/Helpful !!! Good Newly Remodeled/Tastefully Decorated Hotel Overall Good Nice Water Fountain Front of Hotel Good Brightly Lit Entrance Distinctive Purple & Blue Lights Good Fresh TV Remote in Clean Sleeve Good Clean Bed/Great Pillow Sets Including Nice Red Bolster Pillow Good Clean Bed with Clean Sheets and Blankets Good Brand New HVAC Unit Concierge Bobbie Very Courteous/Helpful !!! Bad Desk Lampshade Torn/Dirty/Damaged Bad Foot Long Water Stain on Desk Not Cleaned Bad Toilet Paper Visible in Toilet Bowl Bad Toilet Paper/Trash Underneath Bath Vanity Bad Fixed Showerhead with NO Extension (How do clean shower walls ?) Bad Cheap/Thin/Rough Bath Towels Bad Room Phone NOT Working Concierge Bobbie Very Courteous/Helpful !!!

    5
    « family friendly »

    This was a great hotel to stay at while visiting Cedar Point. Only stayed the one night but the room was clean, staff was friendly, and there were no problems with noisy hallways, which I really appreciated!

    5
    « Great Place to Stay »

    We had a very good experience at this hotel. Staff was very pleasant and place was very clean. Skylar went over and above to ensure that we had a pleasant stay. We always stay at this hotel when we are in town.

    5
    « Great place to stay! »

    From the moment we walked in the staff was very friendly and answered the questions we had. The suite was very spacious and comfy. Breakfast was very good. There was a lot to choose from. From cereal to sausage and biscuits. The eating area was very clean. All in all a great place to stay. We will stay here again if we come back to the area.

    4
    « Amazing Customer Service & Politics »

    I got to meet Skyler, the assistant manager of this amazing hotel. He was very nice and anything he went over all the amazing things Sandusky had to offer. He went into detail about the rides at Cedar Point to the best food at the most popular restaurants in town. He had a very up beat attitude, and any question you asked he had a answer. He will make a great hotel manager. I would like to say everything was amazing but one thing. I feel that best western is a great place of business. And that is what it is BUSINESS. When I came in I see a lot of Donald Trump signs. I feel that politics should not be apart with a hotel experience. There was signs everywhere. On the building, on the trailer outside, and I seen that there was a trump station on the lower floor of the hotel. Thanks to Skylers amazing customer service, I was able to over look the horrible outdoor decor and stay at a great hotel. I would hope that the owner will understand that this is business. And your personal look at the world and how it should be ran should be kept to yourself.

    4
    « Very Nice »

    Stayed for 3 nights whilst visiting Cedar Point and Put-In Bay. Conveniently located for these two attractions. Very comfortable room, friendly and helpful staff, delicious breakfast was included. Would definitely recommend to everyone.

  • 5
    « Great Hotel »

    Great hotel, staff and room. 2nd. year we've stayed here after a day at Cedar Point. We arrived at 11:30 pm. and very tired. The front desk clerk was very friendly and welcoming. The breakfast that was included was very fresh and well maintained.

    5
    « A Great Place »

    At the Best Western Hotel in Sandusky, I checked in late at night,coming in from the Pointfest Concert&even booked during a rainstorm.They were very helpful!The rooms were really nice&clean!The nicest room I think I've ever stayed in for a hotel.The bed was soo comfortable,and I appreciated the couch.The breakfast was pretty good too.The first time ever that I made a breakfast sandwich in a hotel.I wud likely go back&definately recommend it!

    5
    « A great find »

    We booked this as we had planned a visit to Cedar Point. We were doing other travelling too and this hotel was a little more expensive than the others we had booked but it was Labour Day weekend so it was to be expected. I have to say the hotel was great, bed was good and room was clean but it was the staff who made it. They were extremely helpful and pleasant at all times. The free breakfast is amazing and has a great selection - everything you need for a quick breakfast. Would definitely recommend and would stay again.

    4
    « Very Good »

    Pros: - good location near freeway and close to mall; - free WiFi - good internet connection; - free parking; - breakfast included; - friendly staff; Cons: - requested 1 king bed and received 2 queen beds;

    5
    « A quality stay at a good price »

    I took my teenage son & his friends to CedarPoint and needed a quality room without costing an arm and a leg. I was NOT disappointed with the quality, value and service at this hotel. We arrived soaking wet from getting rained out at CedarPoint. Skylar got us checked into our room quickly. The room was large and clean. There is a pool - but it is quite small. However, we were told we could use the pool at the sister property next door which we decided not to do. We enjoyed a very good hot breakfast the next morning. I would most definitely stay here again. Great service, clean and comfortable room and a fair price!

    5
    « Best Western Top Facility »

    Wonderful rooms. Fantastic beds. Excellent staff. Arrived late in the evening. Receptionist most accommodating. Got us lowest possible rate on the main floor. Even offered to help us with our luggage.

    5
    « Weekend Getaway »

    One of the best hotels I have stayed at in a long time. The price was great but more than the price the staff, room, breakfast and all the other amenities made our stay for the weekend wonderful. There are a great many restaurants in the area to choose from...everything from fast food to great sit down relaxing dinners. The Sandusky Mall is 3 minutes away which I had the opportunity to visit 2 days just for a great shopping pleasure. We enjoyed our stay at the The Best Western Plus Hotel and I will be back again the next time I can get away for another weekend. I am considering putting together a group for the year of 2017 and of course this hotel tops my list for accessibility to everything I think we would need. I look forward to 2017 and hopefully The Best Western Plus will be able to accommodate our group travel....

    4
    « Great hotel »

    Stayed here on a trip to Cedar Point Amusement Park; which was 15-mins away. Great hotel with decent rooms; they had a suite with 4 separate twin beds; which suited our needs. Very friendly service. The hotel is ideally situated, being close to major highway and many restaurants, grocery stores, gas stations. Comfort Inn is next door and owned by same company; we had access to their amenities. Breakfast was free and was decent; some hot foods (pancakes, eggs, sausage, biscuits) in addition to traditional cold fare (cereal, muffins, pastries). Only major complaint: WiFi connection was weak and frequently broken; had lots of trouble reconnecting and maintaining the connection; very frustrating.

    1
    « Dirty room »

    Room was dirty. Hair on the linens, hair in the bath tub, towel on the floor, dirty toilet, and a musty smell. The room was clearly not cleaned when we arrived. We received a refund and stayed at Kalahari (I very much recommend Kalahari). Can't say I'd recommend best western plus.

    5
    « Best Western Plus Sandusky OH »

    Hotel located on convenient, main road in Sandusky. The hotel rooms are very attractive, spacious, and clean. The beds are comfortable and I got a very good night's sleep. The customer service is excellent, and the complimentary breakfast delicious!

  • 5
    « great hotel, great service »

    the room was great, the staff was awesome. The breakfast was really good. I took the grandkids to Cedar Point. Lots of restaraunts close by. lots of parking. We didn't have any bath towels and I went to the front desk and got as many as I needed. I would stay again.

    4
    « Easy Access from toll road »

    Nicely appointed and clean room. Check in was chaotic - there was only one person at the desk and she was overwhelmed with several parties wanting to check in, phone ringing and a computer repair guy asking her questions. Because of the chaos we were given keys to an already occupied room - imagine our and the occupants surprise when we opened the door! We checked back at the desk and got the correct key cards and room. The room was really nice and clean with comfortable bed and pillows. It was quiet as well as it was on the back of the hotel not parallel to the busy road. Breakfast was adequate - fresh but usual fare to start the day.

    3
    « It wasn't bad »

    The indoor therapy pool was small and stunk bad but I didn't come for the pool just to sleep the room was really nice besides the bed being hard as a rock I was happy with my stay here! They had a nice like living room set up in my king size suite and the bathroom is spacious

    4
    « Trip to Cedar Point »

    The Best Western in Sandusky, OH was a nice place, clean and pleasant. I thought the pricing was acceptable for the area. They didn't provide enough wash Cloths and still didn't after I requested more but hey, can't have everything.

    4
    « Refreshing change from our Chicago experience. »

    We were traveling back from Chicago & decided to visit Cedar Point for a day. After a terrible hotel stay in Chicago -- supposedly at a 4 star hotel -- the Best Western was such a refreshing change. The staff was wonderful -- extremely friendly & helpful, from the person that checked us in -- to the staff working outside refinishing a railing. The room was very comfortable -- even the lobby was very comfortable & inviting. My wife did some laundry from our trip. When she found that the soap dispenser was empty, the staff even gave her some laundry soap!

    4
    « Great Breakfast & Clean Room »

    We stayed at the Best Western Inn Sandusky as we spent time at Cedar Point. The room were spacious and clean and the breakfast in the morning was FANTASTIC. My Husband enjoyed the breakfast selection better than any other place we've stayed. We will be sure to stay here again!

    5
    « Excellent option for visiting Cedar Point »

    Beautiful hotel that appears to be newly renovated. Helpful front desk staff. Large and quiet room. Paid for a 2 bed and ended up with a 3 bed, 3rd of which had its own room within the suite! Definitely will consider for future visits to the area.

    5
    « Beautiful and clean. »

    I had a very nice experience in a clean, well maintained, pretty establishment. My room was very quiet. The breakfast was above par, as expected. It's in a quaint, beautiful area of the state just a few miles north of the interstate. I'd definitely stay again.

    4
    « Good hotel, clean room, good breakfast offerings. »

    The hotel has very friendly staff, as I stay at this hotel every time I am there for work. The rooms are clean and comfortable. The breakfast has a various amount to choose from. The only thing I wish they would fix is the AC in the fitness center.

    5
    « Sherry Lady at The Front Desk »

    My friend and I struggled with finding a place to stay that wasn't too expensive. This place gave us good luck! There was a room available, the lady at the front desk named Sherry was phenomenal! She was so kind, sweet, and professional. The hotel was great, nice and clean on the inside and the outside.

  • 4
    « Nice, clean rooms. »

    We stayed at Best Western Plus on a trip to Cedar Point. The rooms were clean and staff was very friendly. We would stay here again. The price was competitive with other hotels in this class and it was easy to find after a long drive. Breakfast was very good with lots of choices-- pancake machine, biscuits and gravy, eggs, cinnamon buns, as well as all of the typical cold cereal and yogurt choices.

    5
    « Great Hotel »

    This was an affordable place to stay in the Sandusky area & we were very impressed by the cleanliness of the rooms, the nice staff, comfortable beds & a great breakfast. I would definitely stay again if I was in the area.

    4
    « Very good place to stay if visiting Cedar Point. »

    I did a ton, and I mean a TON, of research on a hotel to stay at after visiting Cedar Point. Most of the hotels very close to the park charge an arm and a leg because of their location, and some of them still have decidedly mixed reviews. This Best Western was very well reviewed, competitively priced, and only a 20 minute drive from the Park. I was so happy with my choice. I didn't realize the hotel was all suites. Not that we needed that much room, but it was nice to have the couch. Everything was very clean, and in good working order. My only noted "concerns" would be: 1) The desk chair sticks out in the aisle, and you are apt to kick it during the night if you get up to use the bathroom 2) No swimming pool onsite, you have to go next door to use the pool at the Comfort Inn. 3) The flat screen TV's are not very big.

    5
    « Happy We Stayed Here »

    Attractive exterior and public areas. Room was quite comfortable. Had some issues with room cleanliness, but they were not a big deal and taken care of quickly. Comfortable beds, simple yet pretty decor. Skyler at the Front Desk upgraded our room, without my asking, to make up for a rate discrepancy with Best Western's Res Center. Above and beyond. Overall, a very good experience.

    3
    « Not bad. But it's a no frills hotel. »

    I always write an honest review so here goes. Checked in for a visit to Cedar Point. We chose this hotel based on other reviews rating it quite highly. Now, the hotel itself isn't bad. The room was fairly nice and spacious and suited our needs. Breakfast was appalling. Paper plates - negative, pancake machine that made pancakes the size of a McDonalds cup lid, sausages that looked disgusting - like super sized twiglets, the orange juice from the machine was worse than Capri Sun, cereal options were poor, the people refilling the stations looked like caretakers not chefs. Pool size - tiny. Basically - this is a base for the park and no more. I read reviews on Breakers Express and chose this over the Breakers, but I think that it would have been on Par. If you want a decent room, and nice people on reception - Skylar - very helpful, then choose this hotel. If you want more facilities - look elsewhere.

    1
    « bad,,bad,, bad,,customer service »

    Our family was there last week(8/8-8/12/2016) and had terrible experience. Terrible! Terrible! Terrible! We asked for cot for our son since they didn't have pull up bed. They said NO! They said "sleep on the sofa" but the sofa which looked great on the picture was so small,, it wasn't sofa it was loveseat.. and so uncomfortable. We asked for extra blanket so that our son can sleep on the floor. they said they can give us only bedsheet. only thin bedsheet. they said they can't give us the thick blanket because they don't have extra. I couldn't believe it. they don't have one extra thick blanket??? But it got worser, I left my favorite dress and shirts in the closet. I realized when we got home and I tried to call. The phone was busy for a couple of days, so I had to try to call a million times. When I finally got to talk to the front desk, she said there's nothing in the lost and found. I asked if housekeeper sees it would she bring it down. Front desk person said it depends. I asked do you have that policy. She said she doesn't know. I left my phone number and asked the manager to call but no return call. The worst customer service ever!!!!

    4
    « Last minute trip! »

    My wife and I recommend this hotel, especially if you are going to Cedar Point with a family! Rooms have plenty of space, everything was clean and felt safe, beds were comfortable, breakfast was great, price was perfect, staff were absolutely AMAZING their hospitality was fantastic. Only complaint was the therapy pool it was disgusting which was a little upsetting. Other than that everything was perfect and I would stay here again!

    5
    « Lovely Hotel »

    Rooms and beds are comfortable. Breakfast is delicious and convenient. Indoor and outdoor pools are located next door, but it is an easy walk and they are well maintained. Warm water therapy pool in the basement is awesome - it's like a hot tub but a lot bigger (think small pool as opposed to typical hot tub).

    5
    « Nice Stay »

    We had a nice stay in this hotel in Sandusky; The rooms were comfortable. We just stayed one night on our last night of our trip out west. It was quiet and the price was reasonable. We would stay here again if we were in the area.

    5
    « Best of Class »

    We stay at this hotel every year when we visit Cedar Point. The customer service is spot on. Breakfast is included and there is quite a selection, not just cold cereal and milk. The location is just minutes from Cedar Point.

  • 3
    « Not an actual suite »

    Room was advertised as a 2 bedroom suite. I read this to mean two bedrooms with a common area. Instead it was two single rooms attached - but only one bath. It would have been cheaper, and we would have been better off if we reserved two separate rooms next to each otehr.

    3
    « Definitely average »

    Me and my husband stayed for our anniversary and as soon as we walked I it was super hot I guess no ac was working the pool and workout room was I. The basement and it was even hotter down there felt unsafe in the basement and the pool was like a bog hit tub and only 3 ft deep lame! The breakfast was the worst I have ever had at a hotel . the only good thing about this hotel was the rooms were big and you can all the amenities at the comfort inn next door

    4
    « Good »

    Had a great time again. Need to fix the hair dryer in the room. Also breakfast was good. I will definitely stay again. Was also a little annoyed that since the hair dryer was broken they didn't really offer me anything, I even needed a deodorant because I forgot mine, and they had me pay the $2 instead of maybe giving it to me since my room wasn't perfect

    4
    « Our visit to Sandusky, Ohio »

    We stayed at the Best Western Plus in Sandusky, Ohio this past weekend and would recommend it to others. The staff was pleasant, professional, and very helpful. The breakfast was good and helped to keep us within our budget. Our trip was to visit Cedar Point Park and the location of the hotel was great! Thanks again to the staff for making our stay in Ohio wonderful!

    5
    « This Hotel was Excellent »

    Finally put together a trip to Ohio with my daughters, son-in-law and grandkids to visit Cedar Point Amusement Park. We had never stayed in a Best Western Plus before this stay. We couldn't have been more pleased with this hotel. From the day we arrived and met Skyler at the front desk to the day we left we had nothing but a great time. The breakfast buffet is wonderful at this hotel. Lois runs that breakfast room like a "well oiled machine". She is truly amazing and so pleasant to be around. The food was delicious and the choices for a buffet we thought were amazing. My favorite was the fresh sausage gravy and biscuits, yummy!!! There were so many choices (nobody can say there wasn't something for them on the buffet) The food was fresh and hot at all times thanks to Lois. We truly had 4 great days of breakfast meals. All the employees are wonderful. We found this hotel to be super clean and always smelled so fresh. The staff is super friendly and so accommodating. They helped us with Cedar Point ideas and beach suggestions. They even recommended a few local family style restaurants. We loved our 2 days of fun at Cedar Point . Our full day at the beach at East Harbor State Park and our evening at Nickle Plate Beach in Huron (all suggestions from the front desk) were so much fun. This hotel is great and fairly priced. The drive to Cedar Point and beaches were so easy. We will definately stay again at Best Western Plus when we are in the area.

    5
    « Very pleased »

    The next time I am in the area for anything at all, business or pleasure, this is absolutely where I will stay again. Being able to use another neighboring hotels amenities was shockingly amazing, and the bathrooms are huge!

    5
    « Amazing stay »

    Chose this hotel after having a not so great experience at another hotel in the past in this area. This place was amazing. The staff was great. Breakfast was stocked and had tons of variety. Maintenance gentleman fixed our tv issues immediately upon reporting. Overall was a great stay. Highly recommend.

    3
    « Not bad »

    I stayed in the hotel 2 nights. The hotel could use a little live in some places. The room was ok. The floor in the room was wavy.. meaning it had a speed bump or two in it. Having just had foot surgery.. it was an unwelcome surprise. The bar and grill I was told they have is actually next door. The ladies I spoke to at the front desk were very pleasant.

    5
    « Breakfast could use a little more work. »

    The property overall is beautiful. I had a whirlpool suite room. The breakfast needs work. There was no apple juice due to the machine being cut off early. Coffee was not made and needed to already be done. The eggs and sausage were not good, not a good variety of breads, yogurt and fruit. The hotel itself was wonderful. The staff is very nice and made sure my family and I had what we needed to be comfortable. The room was very clean and nice.

    5
    « Extremely awesome front desk staff! »

    Thank goodness for this place! We had reservations at a Best Western down the road, but somehow the 800# for BW had messed it up. We headed down the road to this place. Skylab at the front desk was fantastic and made us feel better. Very nice room, quite spacious! Thank you, Skylar! You need a raise in pay!

  • 3
    « You Can Stay Here But Just Know This... »

    Immediate musty smell as you enter the hotel. Large fan blowing in the conference room - wasn't sure if because of the smell or the hot weather. Wifi was spotty at best. I consistently had to walk to the hallway outside my room to access it; then it would still drop. TV cable wasn't hooked up - got it fixed right away, but there was no phone in the room (apparently people steal them), some of the lamps did not work and clock was unplugged. Some issues with new service and the housekeeping crew. The bed was clean and comfortable and the bathroom was fine.

    4
    « 3rd annual Cedar Point trip »

    It's certainly not the Ritz but the BW Plus is worth the stay. We have two little kids and the place is clean and everything is always fresh and neat. The breakfast offered (again, not the Ritz but I didn't expect that) was good and had some variety every morning. Right on the main strip, close to restaurants, Cedar Point and the other area attractions.

    5
    « Great Stay »

    Room was very clean, plenty of towels. Overall everything was great. Would go back. Service was good. I would say the only complaint is it was a non smoking room and as soon as we opened the door, it smelled like cigarette smoke. Which is frustrating when you don't smoke....people can be very, very disrespectful. If people need to smoke, go outside!

    2
    « They're not putting the "Best" in Best Western anymore »

    We just came back from a road trip and this was the worst hotel we stayed at among the rest. We stayed at some Best Western's last year and they were so much nicer than this one. When I made the reservations with the hotel, I called and spoke to someone at the front desk. I asked if they would be able to store our luggage securely if we arrived early and our room was not ready. I was told by a male that would be no problem. So I booked a day trip on a boat. However when I arrived at the hotel in the morning I was told our room would not be available until check in time and they could not store our luggage as they had no place to put it. I pushed back and explained I was told I could when I called ahead of time. The front desk clerk reluctantly agreed that I could put it on a cart and wheel it into their conference room. I did ask her to please put a bag behind the desk with her as it had electronics in it and she did. Thankfully when we arrived later that evening all of our items were still there. I noticed no air conditioning in the lobby common areas, but thankfully the rooms AC worked. Room was spacious, but far from clean: mold in the shower, hair and dental floss from previous guest on floor in bathroom, stains on toilet. I pointed this out the next morning and I was pleasantly surprised that they did deduct off of my bill for housekeeping issues. They had a pad that they were writing down the housekeeping complaints on so I assume that they're aware of some issues their having and hopefully trying to correct it. Breakfast was good, but they do have issues trying to keep food stocked. I think the breakfast area is really too small for the hotel size. I imagine everyone comes at the same time due to park opening times so they really need to think about knocking down the room divider to make more space for seating. The laundry facilities cost twice as much as Courtyard Marriott's I stayed at and I had to run the dryer 3 times to get the load dry. The dryers definitely need to be replaced. If you're going to Cedar Point, this hotel is about a 10-15 min drive away.There's others that are closer, in fact here is a brand new Holiday Inn Express up the road that I wished I had stayed at. I would not stay here again, in fact I think I am going to pull Best Western off my list when looking at future hotels and stick with Hampton, Fairfield, Holiday Inns or Courtyards.

    5
    « Great place to stay. »

    Stayed for just one night, but the place was really nice. Skylar at the main desk was very friendly and accommodating. There was a slight problem with our reservation, but he took care of it promptly and apologized for the 3 minute delay. The room was very neat and clean and the free breakfast had a good variety of foods. The attendant kept coming out to make sure everything was filled and hot.

    4
    « Best Western Plus Worth Your While »

    My family stayed here for a trip to Cedar Point in Ohio to go to the amusement park and for some fishing. We stayed 3 nights. Prior hotels have always given my family a fresh supply of toiletries each day that they come in and service the room. This hotel did not. Shampoo/Conditioner ran out the first day. We made it through two days with the toilet paper, but then had to nab one off of the maid's cart or we would have been in trouble. Why wouldn't they give you these things every day they come in? If this is their policy, it's dumb because you need this stuff every day. Still, over all I was satisfied with our stay. It's a nice, clean hotel and the staff was courteous and helpful when needed. They even made a mistake in our room booking, and upgraded us for free. So in spite of this, I still am pleased with our stay overall and would recommend this Best Western.

    5
    « Great Stay! »

    We stayed one night on our trip back from Toledo. It was wonderful! We stayed on the third floor at the back and the room was quiet and clean. The front desk were very helpful, letting us know about the pool next door as well as the therapy pool within the building. The breakfast was delicious and had a lot of options. Close to shopping and close to Cedar Point as well.

    5
    « Summer 2016 »

    I booked a room at the Best Western Plus in Sandusky, OH when my boyfriend and I decided we needed a last minute day-away. Check in was efficient, Jamie was friendly and helpful. The room was clean and the temperature was comfortable, which was fantastic because it felt like it was about a thousand degrees outside. Nothing is worse than when you get to a hotel in the summer and have to wait for the room to cool off. The spa bath was clean and functioned well, we only had a small issue with the jets coming on automatically a little bit too soon, so we had to clean up some water. After that, we had absolutely no issues. Breakfast was good- there was a decent selection and the dining room was clean and well maintained. Check out was also very efficient- I didn't catch the name of the lady who was working behind the desk when we checked out, but she was also very friendly, and said that she would have someone check out the jets/bath when I told her about them coming on too soon. I will definitely consider staying at this location again in the future.

    4
    « Beware the slamming doors! »

    The doors slammed all night and I couldn't sleep. There was an elephant above me all night. The only good part was the fellow who checked us in Skylar! He was totally awesome. Although the Italian restaurant next door was fantastic but expensive.

    5
    « Great stay for Cedar Point »

    Spent 3 nights here while visiting Cedar Point with hubby and daughter. Were totally shocked when we walked into our room in the corner on the top floor, it was huge!! Two queen beds, with a large sitting area with sofa, coffee table, desk, microwave and refrigerator. Bathroom was spacious also. Plenty of room for the 3 of us to unwind and relax after driving and spending a day at the park. Room and bathroom were very clean. For some reason, our room wasn't clean on the second day when we returned at about 5:30pm, but housekeeping came by to do it and we just asked for clean towels, no big deal. We went to the pool at the hotel next door 2 nights. It was about 5 feet deep and had a bar where you could get drinks and food. A pleasant way to relax, not a bad walk, towels provided there. Breakfast was great with many choices, pastries, a pancake machine, biscuits and gravy, muffins, eggs, sausage, bacon, cereal and fruit. Signs letting you know how to mix it up, like make a breakfast sandwich with english muffin, sausage patty and egg. Lots of easy parking, easy to get to, and lots of stuff around. A mall down the street, Target, fast food, restaurants and Starbucks. Would definitely stay again when we visit Cedar Point, easy drive.

  • 4
    « Accommodating Staff! »

    The staff was very accommodating to our needs when we were in town for a dance competition earlier this month. We were able to upgrade to a larger, more spacious room for our stay. Carly and the staff were great...breakfast was good...

    5
    « Amazing Stay! »

    This Place was Beyond Amazing!! Staff were Friendly & The property was really clean! Nice Full Breakfast & Hotub in the Basement!! And they share an outdoor pool with the comfort suites nextdoor! We got the King Suite! The room was very clean and the Bed was comfortable!! Close to Everything!!! Great Location! This place gets 10 Stars!!

    5
    « GOOD STAFF, GOOD SERVICE »

    very good clean rooms lobby, good food for break fast , front desk very helpful, manager was very very humble nature all the time listen very good and follow request water park was very very good, we are very happy all time over there.

    2
    « Nice new hotel....but issues »

    Room not ready at 4:15 PM and toilet was clogged when we did get in. Called front desk at 4:30 to tell them and they sent a plunger for us to do the work. We come home around 9:30 PM and the toilet is still clogged but we did now have a plunger.

    4
    « Large Nice Room »

    They put us in a jacuzzi suite on the 3rd floor. Very large room with the jacuzzi near the door. Unfortunately, the hot water was broken on the tub and we couldn't use it. As we were there one night...no big deal. Lots of high school/college guys staying there, but no problems, noise or otherwise. Good location, and could use both pools at Comfort Inn next door, as they have the same owner.

    4
    « Perfect for a trip to Cedar Point »

    Nice, clean and convenient for a trip to Cedar Point. We stayed two nights and and the hotel was clean and quiet, plus they have a nice free breakfast buffet, the lady who tends to the breakfast area in the morning is really great, keeps the place super clean and explains how the automatic pancake machine works, she was really a super employee. In fact every employee we encountered here was really great. Also you can use the outside pool at the Comfort Inn next door as well as their big indoor pool and hot tub since both hotels are owned by the same person. A really nice stay. PS, for dinner check out the very authentic Vietnamese restaurant down the main street.

    5
    « Excellent Group Gathering Hostess »

    Awesome location from Cedar Point. Stayed here with a group of 20 students. Skylar and Guy were well prepared for our group upon arrival. Accommodations were top notch for hotel category. Even had a sofa which gave additional levels of comfort. Free breakfast and accessible meeting room space for quick meetings with student groups. Highly recommended for family travel to avoid over priced sub par accommodations at Amusement park resorts.

    4
    « Family vacation »

    My family stayed in this hotel for past three years. This hotel is very nice, it a great hotel for a family vacation. The staff is very friendly and helpful. Room was very nice, beds was comfortable. I would recommend to anyone who is looking for a hotel to stay.

    4
    « Close to wedding festivities »

    We chose this hotel as the most convenient of the suggested hotels. Our room was very nice, but we did have a problem with the toilet. The hotel tried 4 times to fix it, but we had to plunge the toilet ourselves most of the time. However, as we checked out we mentioned that the problem was not yet fixed so that it could be before the next guest. Without asking, the clerk credited our bill for the more expensive night. We were vey satisfied.

    4
    « Sandusky »

    Good location of the tollway. Clean and room was comfortable. Staff was very nice and helpful at check in. It is the best we have found when traveling through this area. The prices are reasonable and there are some nice restaurants in the area.

  • 4
    « Good Hotel Value »

    I stayed here with my family during a trip to Cedar Point. The staff was excellent. All were very friendly, knowledgeable and accommodating. The room was clean, though housekeeping did leave behind some cleaning clothes in the bathroom prior to our arrival. The beds were fine. Could be a little softer. The hotel at the time of our stay did not offer a regular pool on site. The guest are advised to use one of the two pools (one indoor, one outdoor) at the sister hotel next door. This is a long walk across parking lots. None of us used the pools at the sister hotel. This hotel does offer a "therapy pool". This would be a large hot tub. This is located in the basement, which is odd. The therapy pool during our stay was not properly heating the water and many of the jets were non-functional. The breakfast offers hot and cold options on par with most hotels. This consist of a pancake maker, not waffles. As well as eggs, biscuits, sausage links/patties, cereal, breads and pastries. On that note, the apple fritters are excellent. Coffee is decent, nothing to get excited over. The few things that seemed off about this hotel were not deal breakers for me. The service of the staff and value of the accommodations for my dollar would leave me recommending this hotel to others.

    5
    « Best Western is THE Best »

    We had a wonderful stay at Best Western on Rt. 250 in Sandusky. Very nice room, very helpful staff and good breakfast. We will be staying here again when back in Sandusky. Everything was very clean. Breakfast was hot and well served.

    4
    « Cedar Point Sandusky No frills but nice »

    Extremely nice staff and I applaud Crystal for helping us out on an odd request. In town for a wedding and we found out by surprise they have new tall by our standards mattresses and beds for an elderly 88 yr old it was too much for her to leap into bed. Crystal at desk came to the rescue and had someone buy a stool to put in room for her to help get into bed that night. Super clean room and quiet. Nice big tv--all I look for in a room. Free breakfast...not a lot but quick pastry and cereal and sauage and warm up yourself pancakes. Coffee fridge and micro in room.

    5
    « Rooms »

    the rooms are nice and clean and big and we like the small couch and table that's why we always come back year around. they have a excellent staff a nice big breakfast swimming pool and exercise room and we like the entrance into the hotel and suite and they have a laundry and game room.

    5
    « Great stay, friendly staff »

    Second time staying here in two years. They are super friendly and go out of their way to make your experience amazing! Will be staying again on our next trip to cedar point. Good location , nice rooms, and wonderful staff

    4
    « Great location »

    The exterior of the hotel looks a bit run down but the room was very clean and spacious. We had four ladies in a 2 bed room and we didn't feel cramped, we were comfortable. The food at the continental breakfast had a good variety, they had decent quality for free breakfast.

    4
    « Sandusky 2016 »

    Stayed here for 3 nights. Great price, very friendly staff. Carly at the front desk gave us directions to different attractions making it easy to navigate Sandusky. Room was clean and beds were comfortable. Pillows weren't the best but my family and I were still able to sleep well. Overall, I'd recommend this for those looking for an affordable, clean, and comfortable place to stay while visiting Cedar Point or the Sandusky area.

    5
    « Best Western Sandusky »

    The hotel is centrally located on the main strip in Sandusky Ohio. The rate is very reasonable and offers discounts for Best Western Reward members, as well as members of AARP, and AAA. The staff is very friendly and helpful. The rooms are spacious and clean. The air conditioner works very well, the bed is comfortable, and the TV has a lot of channels. The continental breakfast offers a wide selection of fresh and delicious items.

    5
    « Our stay in Sandusky Ohio »

    Well worth the stay. To and from New Jersey and Galena Illinois, our midpoint is Sandusky Ohio. We always stop at the Best Western Plus. The staff is always friendly and helpful. The rooms are clean and well appointed. The complimentary breakfast exceeds expectations.

    4
    « Clean and Friendly »

    We had a great stay, beautiful room, and even a gift bag upon check in. The staff were excellent. The only thing they could improve is the free breakfast in the morning. Cold pre made eggs, not a big variety.

  • 5
    « A trip to Cedar Point for a birthday celebration »

    Always can trust a Best Western and this stay did not disappoint! We were very satisfied with everything. The hotel was clean, breakfast was good and great location. We will stay at this hotel again at another time or occasion.

    4
    « Great Stay for the money »

    The Hotel is very clean, the staff is friendly, unfortunately had to wait 10 minutes to check out; there was only one person manning the front desk and she got on the elevator as I got off. Their hot breakfast left something to be desired, however there was a lot of variety so I was able to grab a banana, yogurt and bagel.

    5
    « Very nice hotel »

    We came in for 1 night and it was a great experience. Our room was very quiet and clean. Vending machines pricing was reasonable. Also the complimentary breakfast was actually pretty good with several options. Staff was friendly. No complaints. Cedar point was a blast and we would definitely go back to both. I approve this message 6-1-16?? ??

    5
    « Best of the Best! »

    My husband was in Sandusky for the motorcycle week, and called to tell me he was staying at the Best Western Plus. Not knowing the area, he wasn't sure what he would find. What he found is an amazing place to stay! He called me when he arrived in his room and told me how beautiful the room was--large, spotless and very comfortable. He then called me early the next morning telling me about the breakfast. He said he asked where the continental breakfast was, only to find out it was a buffet--and the food was very fresh, a wonderful selection and a very attentive young man overseeing it. I have to say, they sure set the bar high for his return home! ;) Highly recommended!

    5
    « 12:07pm »

    This is a great hotel. I used it to stay over night with friends and upon check in, and to my surprise, I was given a complimentary upgrade which made for an even more wonderful stay. As I do not expect an upgrade each time I stay that first impression means a lot and I will definitely use this hotel again in the future.

    5
    « A Nice Surprise! »

    My wife and I visit Sandusky twice a year on business. We've stayed at many of the hotels in the area but this was our first stay at the Best Western. What a nice surprise. The front desk staff was friendly, the Hotel was clean and quiet. We had an oversize room with everything we needed. A mini fridge and microwave, flat screen TV. The room was very clean and the bed was ultra comfortable. I highly recommend this hotel. I know where we're staying on our next trip.

    5
    « Cedar Point- great place to stay »

    I am really not sure what I can say about this hotel other than I will be back.. Went down to cedar point for our first time, reading some reviews I decided to go with this hotel, we checked in very late and the process was smooth and friendly. Rooms were clean and beds comfortable. Woke up early to hit the park, had breakfast and unfortunately the kids were unable to eat as they have allergies. The staff went out of their way asking questions what the kids can eat and the next day there was items the kids could eat... I love the they way they took care of us and I highly recommend this place...

    5
    « Great Hotel for Families!!! :) »

    We stayed here a couple nights while we were visiting Sandusky to go to Cedar Point. The hotel and our room were very nice and clean. But, the best part of the hotel, by far, was the staff. Everyone was incredibly kind. But, there was one gentleman in particular, who really stood out as an exemplary employee, his name is Guy! Guy works in the dining room and was absolutely outstanding at keeping the breakfast area fully stocked and clean while tons of ravenous people flowed through. He did all of this with a wonderful smile and extremely sweet demeanor, what a gem!!! ?? We had a wonderful stay at this Best Western and very highly recommend!

    5
    « Cedar pointe »

    Very nice, friendly staff, Carly was very helpful and nice. Room was nice and clean, breakfast was very good as well. We enjoyed our stay and plan on staying there again in the future. Better priced then cedar point hotels.

    5
    « One of the best in Sandusky »

    Hotels in Sandusky are hit or miss. This was a hit. Without a doubt, one of the best hotels in Sandusky. Super clean, comfortable bed and great overall stay. We were there for the opening day of Cedar Point. Usually, I'm just looking for a place to lay my head down and get rest for opening day. This was way beyond the basics. We had a king size bed in a "suite". The room was super clean and the bed was super comfy. About the only issue I had overall was that the a/c unit blew straight in to the curtains. I wouldn't mind seeing a diverter to redirect the air so that the room gets it and not the window. The front desk staff was super friendly. We didn't check in until close to 11pm and we wanted to order a pizza. Not only did they recommend a few places, but looked up the closing times and even gave me a menu. That in my eyes represents good service which doesn't always happen. This was a great room at a great price with great staff. I will stay here again when I'm in the area.

  • 5
    « Lake Erie »

    Excellent! Fresh & Clean. Great access to all amenities, courteous staff and very comfortable beds. Cleanest and best kept room I have stayed in in quite a while. Very good layout with plenty of space to stretch out.

    4
    « Best Hotel In Sandusky,Ohio »

    Nice place overall. Just did not like the older employee standing around the brekfast room watching you like you were going to steal all of the food. Rooms were nice also. Not enough parking spaces. All resturants and shopping is within three miles. We come to the same hotel on our anniversary the last seven or eight years before it became Best western.

    4
    « Good but the gym needs some fixing »

    I travel every week for work; the staff is helpful and friendly, the breakfast is good, the gym needs some assistance with loose and jiggling equipment. I appreciate that there is a gym but the equipment is falling apart. The hotel is close right on the main drag.

    5
    « work near norwalk »

    susan and heiti and everyone has treated me great. after work I look forward to getting there..................Jim breakfast was great. The location was perfect for me The service was great I come there often. Work dictates where I'm at. Next week I'll be there again.........................

    4
    « Overall Good Stay »

    I stayed with my husband and 2 year old, and was happy they offered 2 BR suites so my son could go to bed early and my husband and I could still stay up. It was clean with a nice appearance. Unfortunately, the pool/spa was extremely cold and unpleasant. I also requested express check-out with emailing of the final folio, but I never received this. The bed was a little too hard for my liking.

    3
    « good for cost »

    I stayed here one night. I got a suite. it is a standard room wit ha small dividing wall. So nothing special. The bed was very comfortable. The room was clean and well maintained. The breakfast was not exactly the good, I understand it is free. However it was less than other chains that offer a free breakfast. Over all i would say for the price it is not a bad call.

    4
    « Good. »

    Beautiful location.Friendly staff.I do prefer Suites in regular BEST Westerns, not Best Western Plus.Really would much rather have the Separate Sitting Area,as opposed to one big room.If there are 2 of us traveling that is what we Always try to find.

    3
    « Not Eggsactly Right »

    Fine looking place but low water pressure in shower, hard mattresses and poor quality breakfast surprised me when I am used to better from BW. Nothing terrible, just below normal expectations. I need two hundred characters so blah blah blah...

    5
    « Great place to stay »

    It was a nice place to stay friendly people/staff. Room was clean. Pool was nice and clean. Wifi was great to have for night time when not doing anything. Bathroom was clean and overall one of the best hotels I have been too.

    4
    « A very nice stay »

    The room was very clean and liked that it had a mini refrigerator and microwave. The lobby was nicely decorated and had a computer for your use which I liked. I also appreciated the fitness center and wading pool. I wish it would have had a small snack store or restaurant.

  • 4
    « Nice Hotel »

    Nice. Just don't stay in room 216 the light from outside, which turns color all night went thru our room, even with 2 of the curtains closed. We did not notice until after 11 pm and we were to tried to change rooms

    4
    « Best Western Plus »

    We stayed at this motel during spring break 2016. This motel has recently been renovated. Service was excellent. Room was comfortable and clean. Room was quiet. Breakfast was very good with a nice variety of foods including hot items. Price was a bit high but it was spring break.

    5
    « Seriously impressed by this Best Western »

    I normally don't take the time to write reviews unless it's to warn other potential customers, but I have to give MAJOR props to this Best Western. They have done everything SO right! My husband and I were walk-ins late (late) last night, needing a place to crash on our way to the eastern seaboard. We were greeted by Sherry at the front desk, who was an absolute sweetheart. She got us checked in quickly, briefly told us about the game room and breakfast the next morning (both of which are directly relevant to my interests), and gave us some snacks and bottles of water in case we needed some munchies before bed. She also volunteered late check-out for us the next morning so we wouldn't be bothered. It may seem like a small thing, but great customer service and a friendly smile to a long way when it's 2am and you're tired enough to want to face-plant yourself on the sofa in the lobby for the next five hours. Sherry did everything right. To reiterate - we didn't have to plead for late check out like we would at any other hotel - Sherry just did it on her own because she said she would want the same if she were in our same tired position. (Sherry - I know you said you were a new employee and wanted to make sure to treat your customers right. If you're reading this, please know that you were fantastic and that your boss should give you a raise for being so awesomely considerate to us poor late-night arrivals!!) The lobby and decor of the hotel is so nice too. You won't have the nightmare of a photo-to-reality mismatch walking in here. Everything is well laid out, super clean, and looking new. You'd expect this kind of decor at a way more expensive hotel than this; but this place proves that good clean taste and comfort don't have to make your wallet cry. Also: the pillows. Thank God we found a hotel that got the pillows right. I hate the type of hotel pillow that's "as soft as a cloud" and then disintegrates into a total lack of neck support the second your head touches it. Granted, I don't like rock-like pillows either. But these pillows were PERFECT - soft enough to snuggle a bit, but firm enough to wake up sans neck ache the next morning. Same for the bed. The comfort plus the overall blissful quietness of the place let me actually sleep and feel refreshed the next morning. I've been on the road pretty solidly for the past month, and I gotta say this is the best sleep I've had in the road in a long time. I'd recommend this hotel to anyone. I've stayed at Best Westerns before and had good experiences, but all the little things went so right here that I would now consider myself a loyal customer. Five stars!!

    3
    « Best Western Sandusky Ohio »

    We were sent to a room that was not ready upon arrival, but were quickly given another room with an extra bed. The internet was good. The bed was very hard for me and the pillows very uncomfortable. I awoke feeling sore all over and my neck ached for days after. Breakfast the next morning was meh at best. Some hot choices available, but beware the dairy products the light yogurt most of it expired like a month ago. We were only there for 1 night.

    5
    « Great Place To Stay. »

    This hotel has op of the line amenities. The location itself is quiet and serine. There's a great complimentary breakfast menu. The common areas and rooms are very clean. The staff was very personable. AAA+

    4
    « lucky stop »

    Did not realize we were coming into such a popular destination. We thought we would find a wilderness area on the lake instead of an amusement park. Hotel staff heped us make the transition and we had a nice visit. Enjoyed the town. We will likely stop by in future trips across the country. Barney & Robin Podlaski

    5
    « One of the best places to stay in the Sandusky area »

    Second time at this hotel. Friendly staff upon arrival and at checkout. The grounds and the rooms were super clean and modern. The complimentary breakfast is a great way to start the day. It is now on my regular places to stop over.

    5
    « NICE »

    We had restful sleep and the room was clean and comfortable; It was a good value for weary travelers heading to a 50th college reunion. We would definitely stay again if in the area and have come to appreciate Best Western Hotels/Suites, etc.

    4
    « Fairly good with Excellent rewards program. »

    Room is pretty good. Only suggestion would be having a good chair or recliner in the room. There just isn't a comfortable chair to sit in. Also the rate seems to vary a lot. Breakfast also varies on quality. But generally a decent room. Excellent rewards program !

    4
    « One night's stay »

    I got in late to the hotel and was only staying the one night but I found the front desk staff courteous, the room really nice with a little sitting area. All in all I would have enjoyed staying longer if my schedule worked out that way.

  • 5
    « More for your dollar »

    I didn't expect very much for the hundred dollars that I paid. When I checked in I was really impressed very beautiful hotel inside and out. The room was better than anything I ever got at the Sheraton or any of the other high and hotels. I always thought Best Western was a low in hotel, now I know that they're up there with the high-end hotels. Thanks Best Western for a great weekend.

    5
    « Very Nice Hotel »

    We stayed here last August (2015) after a wedding on Put -in-Bay. It's one of the nicer Best Westerns we've stayed at. The rooms were clean and comfortable with a nice sized bathroom with all the amenities you expect in a hotel. Enjoyed the breakfast the next morning before our drive home.

    4
    « Nice Place, Friendly Staff »

    Quick overnight stay on the way back from a wedding in NY. The gentleman at the desk was very nice and funny which was appreciated after a day of driving. Hotel and room were very clean and bed was very comfortable. Would definitely stay here again.

    5
    « Business »

    Have stayed here several times on my way to New York. Always happy with the room and service. Will likely stay here again. My wife and are planning a vacation to New York this spring and probably will stay on the way there.

    4
    « Jacuzzi rooms! »

    The only amenity we seek on our nights out are Jacuzzi rooms. The 2 Fairfield inns we usually frequented did away with them, so it was time to find a new hotel. Was pleasantly surprised at the jacuzzi suite at Best Western in Sandusky, Ohio ! Definite value for money spent!

    5
    « Excellent hotel »

    Accommodating staff; we called and said we'd be there at 2 am and they said no problem; always nice to hear a welcoming voice on the phone. Rooms very clean, lots of space. Hotel and rooms well-appointed. Spotless bathrooms.Breakfast is standard continental breakfast with some hot items and pancake maker. Chobani yogurts and warm apple fritters, nice touch. (Wish they had a waffle iron like some other BW+. ) full fitness center but didn't have time to use, unfortunately. Quiet neighborhood. Tattoo place next door made it interesting ( didn't go in ??)

    5
    « Attending Funeral »

    Hotel staff came through as several of us attended a funeral. The staff was courteous and extremity helpful. They were able to accommodate our request for rooms near each other, assisted us whenever we needed help and generally made our stay as as well as could be expected in view of the circumstances.

    5
    « I wouldn't consider any other hotel for a return trip, great as usual, Thanks Carly!!! »

    I chose this hotel due to great reviews (rated #1 in area...) and by their breakfast - which was great. Pancakes, eggs, sausage, omelets etc... very nice. The hotel is conveniently located, in a nice area that is minutes away from Kalahari and Great Wolf Lodge. Its about 15 minutes away from Cedar Point, which we plan to go to this summer and are thankful to have found this Best Western as this is where we intend to stay. The hotel halls and room were spotless clean. The staff was great, especially Carly who I met checking in. After a long car trip, I was pretty beat. Carly, however, was so friendly and outgoing - we instantly struck up a funny conversation which made my night. She's an asset to the team for sure. The only odd thing about the stay, I thought, was that the hotel's pool was an indoor therapy pool - which means a small heated pool not comfortably big enough for 2 families. You could use the full size indoor pool at the Comfort Inn next door as the hotels had an agreement in place to do so, but I would have to REALLY want to swim in a bigger pool pretty bad to make that trip across the lot. Nahh, The therapy pool will do just fine for a dip. ;)

    4
    « A Very Good Choice »

    I enjoyed my recent stay at the Best Western Plus. The room was clean, organized, with comfortable beds, and a small sitting area. The staff was friendly, helpful, and courteous. I will recommend it to family, and friends. I look forward to coming to stay there again!

    4
    « One Night Stay while Travelling »

    Had to drive to Sandusky to pick up my husband at 4am from the Amtrak station that is a 10 minute drive away. Stayed here and slept until 4 am and then picked him up and slept until check out as he had been on the train for 3 straight days. The bed was comfortable, the shower was clean and the toiletries were convenient. We slept through the breakfast but got the late check out that I requested. I would definitely stay here again.

  • 4
    « Good Quality Stay »

    When I walked into my room I was really impressed by the layout with an area with a sitting area with a couch, bench and coffee table. The size of the room was big the decor or the room was also really nice. The express checkout option made it nice in the morning. I was just at the hotel briefly for one night but I was really happy with it.

    5
    « get away visit »

    great hotel, very clean the rooms are a nice size. The beds are comfortable . I always stay there when I visit Sandusky. It is conveniently located too. Would recommend it for business and or families.

    1
    « Plus? More Like BW Minus »

    We are here three days for a funeral. Housekeeping never made it to our room. If I wanted budget service I would have paid half as much a day for the "We'll-keep-the-lights-on-for-ya" folks down the street. The carpets are not clean, there were various types of hair in our made bed the day we arrived, towels are car wash grade flimsy. To be fair it's off season and it was around $100 a night for a single king including taxes and fees. But I wish I had paid $40 more a night for a better hotel. Also, they offered to take something off the price of the room for not providing housekeeping. That's not the point. I'm not trying to cut a deal by complaining. I would like them to step up their game a bit and really earn their high position on Tripadvisor.

    4
    « Very nice hotel »

    We were pleasantly surprised at how nice this hotel is. We have been disappointed with Best Westerns in the past. Nice decor, comfortable room, and friendly staff. Close to restaurants (Danny's - a short walk away - yum). The only disappointment for my husband was a less than adequate bike in the workout room.

    5
    « Exceptional Customer Service! »

    Upon arrival we discovered that the beds had not been made. We called the front desk and Skyler immediately set us up in a jacuzzi suite for less & a late check out time! Thank you Skylar for impeccable customer service!

    2
    « Property fine--staff terrible »

    Making the reservation was easy. We had stayed here before and wanted to come back. However, when we arrived to check in our reservation was not correct, we were lied to about room availability and then the customer service got worse. While the property is nice and location convenient I will be looking for another place for my next visit.

    4
    « Well worth the money »

    The hotel was overall welcoming and nice. There were a bunch of kids staying on our floor but we did not hear them even though we slept close to the lobby. The concierge were polite. It was a last minute reservation and we got one of the last two rooms.

    5
    « Great place »

    Our one-night stay was great; our breakfast delicious; the welcome bag for diamond rewards a nice surprise, and accomodations clean and updated. If in the area we would definitely stay at this Best Western again.

    3
    « OK but not stellar »

    Very poor pool amenity but it's open 24 hours if you want a dip in a non-chlorinated, dirty water. Staff was friendly but a little "over" having to recite the check-in procedure. Fridge made loud clicking noises all night, turned it off after that. Breakfast was OK, lady bussing breakfast was a very nice. Bed may have been many years old or very cheap spring bed. Felt lumpy and uneven.

    4
    « Just what I wanted »

    I stayed here overnight for business travel. The room was very clean with comfortable bed. It was quiet offering a good night sleep. Cost was very reasonable. The workout room equipment needed some maintenance. The staff I interacted with were very friendly. Would stay here again if in the area.

  • 2
    « Expected more »

    This hotel was clean and looked nice but the value for the money spent, even with a deal, was not worth it...stayed the next night somewhere cheaper and right next to the park and was better value! However I will say that the staff was very friendly!

    5
    « best in sandusky »

    exceptionly clean,large rooms,very friendly staff.especially the breakfast guy.while visiting cedar point with my daughter we choose this place based on price,location and trip advisor reviews. we had wanted to stay at the parks motel but it was booked and after seeing it when driving into the park im happy we chose the BW.the breakfast was good,the coffee excellent, and was replenished as needed by the awesome breakfast guy. saturday morning he had his hands full and remained calm and friendly. a bit of an odd poolsituation ,you have to go to the adjoining motel, same owner, but there was a lap pool in the basement. the price was right,houskeeping cleaned the room everyday,3 day stay, and the location was 10 minutes from cedar point.would definitely recommend this motel

    4
    « Great for Cedar Point Visitors »

    We chose this hotel because it was close enough to Cedar Point and the price was right. It was actually closer than we thought and made commuting to the park easy. Plenty of restaurants and shopping nearby if you need to refuel for your trip. Very friendly staff, spacious room. It was clean and worked perfect for a short trip. Would recommend to other Cedar Point Visitors!

    5
    « Pleasantly suprised »

    I was pleasantly surprised by our stay in Sandusky. The staff were so helpful and professional. Our room was decorated nicely, and the overall appearance of the hotel was very nice. We arrived late, but we had already checked in via text, which is wonderful. The versatility helped make it a stress free evening.

    5
    « Awesome Hotel »

    It's hard to find a non-smoking hotel in this area. We were on our last leg of a long business trip back from Atlanta, GA. This was the nicest hotel we had stayed at on our trip and our first Best Western Plus stay. We will def be back. Great experience, great room, great price.

    1
    « Over Booked »

    My family and I booked this hotel one month in advance and when we arrived for our vacation they were over booked. The hotel desk clerk was unfriendly and didn't help my family and I find another hotel. The devastating part about this entire situation is that I stayed at this hotel before and gave them great rating. I can only conclude that since my last stay the hotel has declined in their service to their guests. I tried to work out an arrangement with the manager for a free future stay however she never followed through with sending the information to me. I guess her word was as good as my reservation. Avoid this place at all costs unless you want to disappoint your family/children.

 

Getting to the hotel ...

All directions
·From: Ohio Turnpike. Take US-250 Exit 118, follow US-250 North towards Sandusky, the BEST WESTERN PLUS Sandusky Hotel & Suites is five miles on the left. From State Route 2, take Exit US-250, the BEST WESTERN PLUS Sandusky Hotel & Suites is 0. 2 miles south. ·From: Cleveland Hopkins Airport. Depart West Hanger Road, turn right onto SR-17/Brookpark Road, turn left onto Grayton Road. Take ramp left for Interstate 480 West toward Toledo. At Exit 1, take ramp right for Interstate 80 West/Ohio Turnpike toward Toll Road/Toledo. At Exit 118, take ramp right for US-250 North toward Sandusky/Cedar Point, bear right onto US-250 East/Milan Road/US-250 North toward the BEST WESTERN PLUS Sandusky Hotel ...

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