BEST WESTERN Hotel Coyote Point Inn,  San Mateo

4.0/5  - based on 717 guest reviews.
480 N Bayshore Boulevard, 94401-1236, San Mateo, United States - See map
+1 650 347 9990 +1 650 347 9991

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Outdoor parking
    Outdoor parking
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
TripAdvisor Traveler Rating
based on 716 traveler reviews
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Visit the BEST WESTERN Coyote Point Inn, our San Mateo hotel located minutes from the airport, to experience all the sights of the Bay Area. The location of our hotel in San Mateo gives you a central point of access to everything up and down the coast of the San Francisco Bay. We're easy to get to as well, sitting just a few exits away from San Francisco International Airport on the famous Highway 101. Also conveniently close by are the Oracle headquarters and the Mills Health Center. If you're looking for things to do, there's no shortage of them near our Bay Area hotel. You'll have just a short journey to see the 49ers at Candlestick or the Giants at AT&T Park. Our San Mateo hotel is only 20 minutes from Stanford University or San Francisco city. Closer in, you can find the relaxing Japanese Tea Garden, Horseshoe Cove and the Coyote Point Museum, which is popular for its science exhibits. You can also enjoy a more active excursion at the Poplar Creek Golf Course right across the street from our San Mateo hotel. Afterwards, feel free to shop at the Bridge Point or Hillside shopping centers. During your stay, don't forget to see if there is anything going on at the San Mateo Event Center and Fairgrounds. Our San Mateo hotel is a pleasure to experience in its own right, so much so that it received a TripAdvisor Certificate of Excellence for 2012. Built recently, it boasts modern décor and numerous attractive amenities, including free wireless Internet access, a deluxe steam room, a business center, and meeting and conference facilities. In your room, you'll find an extensive lineup of 72 TV channels. And of course there's complimentary breakfast each morning to help you get your day started off right. Book your visit to the friendly and well-decorated BEST WESTERN Coyote Point Inn to enjoy comfort and class at a hotel near the San Francisco Airport! Enjoy your stay.

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Room 1

Guest reviews


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based on 716 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
256
Verygood
 
306
Medium
 
90
Poor
 
42
Horrible
 
22
Business Business 199
Couples Couples 164
Family Family 228
Friends getaway Friends getaway 41
Solo travel Solo travel 46
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Coyote Point Inn,San Mateo
  • 5
    « Great price and great quality! »

    Great price! Excellent stay! Friendly staff and clean rooms. Free hot breakfast is a bonus! Our visit was short but our experience and first impression was a good one. Definitely will stay at this Best Western hotel when visiting the area!

    5
    « Business Stay »

    Easy access to freeway, noise not a problem. Courteous and helpful staff. Plenty of free parking. My room, a double queen, was clean and spacious. Beds very comfy, mini fridge and micro, nice toiletry products. Very good breakfast from 6:00 am to 10:00 am. Omelets, bacon, sausage, instant oatmeal and cold cereal, breads and bagels, donuts and packaged pastries, fresh fruit and yogurt, juice, coffee and tea. Grab a to-go bag if you are in a hurry! On site laundry room, although there is a $3.00 fee to use it, which includes a single use box of detergent. Very reasonably priced considering the area, will definitely stay here again.

    5
    « Excellent stay, very friendly staff »

    Our stay was very enjoyable. All the staff is extremely helpful. The breakfast was very good and plentiful. Very clean. Would definately recommend this hotel and we would definately stay again. Awesome.

    3
    « business trip »

    This hotel has very good rate as compared to others. Parking is good, Beds are comfortable. Breakfast was good. This hotel has quality food, such as sausage, bacon, omelet, yogurt, waffle, orange juice. Housekeeper forgot to clean room. This happened sometimes ?.

    4
    « Nice Stay »

    Coyote Point Inn was perfect because it was close to where we had to be. We had a King room which suited us just fine for 3 nights. Room amenities included a mini refrigerator, microwave oven and coffee maker. The suite had a sitting area with a couch and coffee table, a large TV, free WiFi, basic toiletries, hair dryer and an in-room safe. There is a very nice hot breakfast served as part of the room rate. They had a selection of cereals, bacon, sausage and individual egg and cheese omelets. There were bagels and cream cheese and other bread, oranges and bananas and make your own waffles and of course hot drinks. Knowing that the hotel had full occupancy on Sunday, they were not prepared with enough tables and chairs at breakfast and it was very crowded and you had to stand around and wait for an empty table. We were surprised that our room was not serviced the second day of our stay. We removed the Do Not Disturb sign at 1pm, so our room was available for cleaning but maid service never came. The television has a terrible selection of channels. There were at least 10 sports channels and reality shows and only one decent movie channel. Men are not the only guests of a hotel!! The Hallmark Channel is a good choice to add to all Best Western Hotels. All in all, even with the few glitches we experienced, it was a good stay and we will be staying here again in January.

    5
    « Convenience and Comfort »

    This Inn is an excellent choice for travelers for one night or longer...great comfort, especially clean, attentive staff and great daily breakfast. Easy access to SF Airport and downtown San Francisco.

    5
    « Very comfortable and super clean! »

    We enjoyed our stay at Coyote Point Inn Best Western. Everything was perfect and there were no problems-everything was running perfect, working well and no complaint at all. I sure will return to this hotel next time I come back to California!

    5
    « Took Great Care of Us! »

    Wonderful reception staff helped with driving directions by phone, which was complicated by freeway construction and detours. Very patient and helpful. Fast internet and handy Office Space just off the lobby. Wonderful complimentary breakfast. Great easy location right off the 101 freeway, but no real freeway noise inside. They took great care of us!

    4
    « Only let down by the high price during Dreamforce »

    I stayed here for 4 nights whilst attending Dreamforce in San Francisco. I wanted to avoid the crazy hotel prices in downtown SF, which landed me here. I used the local Caltrain to commute into SF every day. The hotel was a good choice. Very clean, quiet, comfortable beds and pillows and a decent enough bathroom. I didn't make use of the small fitness room but it looked fine. Also the hottub outside was a fun touch, but that too I did not use. Breakfast was fine for a quick bite the morning. The location is fine if you're just travelling through. The side of the hotel is literally 30 meters away from highway 101. There is a soundwall though. I had a room on the top floor on the side of the building furthest from the highway. I would give it five stars but at $280 per night due to the high demand for Dreamforce, I limited it to 4.

    5
    « Too bad it costs so much »

    Excellent hotel but is getting too expensive for us to stay there any more. The rooms and breakfast's were very good and the staff was pleasant and helpful. The location is convenient but not in a high end neighborhood.

  • 5
    « Business in San Mateo »

    The hotel is very clean and upgraded. Friendly, proffessional staff. Hot breakfast. [scrambled eggs, sausage & bacon] plus the cereals, muffins, etc. They also have vending machines with assorted "midnight snacks".. inc. soups, snacks, sodas.

    5
    « Excellent Price/value ratio »

    Excellent hotel next to the airport; less than 10 minutes to drive to the airport. Nice room well maintained and service personnel was full of attention. Will certainly reuse this hotel and I recommend it.

    3
    « No Airport Shuttle as Advertised »

    This hotel was selected for proximity to SFO for a one night stay at conclusion of 8day San Francisco vacation. Proximity was as advertised, approximately 10-15 minutes to airport. But there was no airport shuttle, as had been confirmed by Best Western's Rewards toll free service, so returning rental car on last night and anticipating shuttle to airport next morning was a bummer.

    5
    « Great Room, Comfortable Stay »

    The bed was dreamy. The bathrooms very large, great tasting breakfast, and a super staff. It was a very stormy day that we checked in, and the lobby was cozy and sofas were comfortable. There were people milliing around the lobby, and it felt welcoming and happy. When we travel, we always choose Best Western.

    5
    « Great hotel for location and value »

    This hotel was perfect for my needs. Was close to the airport and not far from downtown San Francisco, yet the value was exceptional compared to area hotels. The hotel was clean, staff friendly and helpful, and the breakfast was plentiful with good options.

    3
    « Coyote Pointe Inn- San Mateo CA »

    Great staff. Clean and well maintained. Beds were comfortable. We liked the fridge and the couch in the room, as well. Good assortment of items for continental-type breakfast. (Sadly, the eggs were pretty terrible.) There is no pool, which was OK for us. There is a hot-tub/spa but it and the area around it weren't sparkling looking. The patio and walks needed to be pressure washed and the spa could use new tile and surfacing. Overall, however the hotel is a pretty good place. I think it's really expensive for what you get but I think that's the norm in California!

    4
    « Exceeded Expectation »

    The term "Best Western" ... does not fit this property. It carries the presentation of a higher end named hotel. Well maintained, larger than expected comfortable sized rooms. Breakfast provided for the hungry souls. There was an issue encountered with the wifi, however, that WOULD NOT, stop me from considering staying here again. Staff was great and room was near the Guest Laundry.

    4
    « Good nights sleep »

    This hotel is right by Route101 and is very welcome after driving through San Franciscos traffic. Our room was large and well appointed. Staff were friendly. We were pleased to find a great selection of restaurants in the town only about 10 minutes drive away. We both found the bed very comfortable and slept well.

    4
    « Great Quality for the Price »

    Very high quality service for a low price. Clean, quiet room. Great hot breakfast included for no extra cost! Desk personnel very helpful! The hotel is located close to the bay and a park for walking. Easy access to San Francisco and Highway 101.

    4
    « Comfortable and clean »

    Enjoyed our stay here, the room was very comfortable as were the beds. Breakfast the next morning was good with a great assortment including, eggs, meat and waffles. The dining area was clean, large and didn't have a problem finding a place to sit. My only regret is that we were only staying for the one day.

  • 5
    « Great Value »

    We just needed a nice place to stay at a reasonable price before flying out of SF after a long drive from Yosemite. This was the perfect place - a very nice and clean room, a great price, and the quality breakfast included was a bonus.

    5
    « Nice experience »

    I was reluctant to reserve this hotel, but because of the good reviews and reasonable price, we decided to give it a shot. I am so glad we did. From the moment we walked into the lobby, the positive experience started and lasted until we checked out. First of all, everything is very clean and well kept. Secondly, the staff were so friendly! The breakfast was good for a hotel breakfast. The location was very good. Close proximity to the interstate without having the noise (we requested a room away from the interstate).

    5
    « Convenience »

    Awesome hotel! Conveniently located between San Francisco airport and downtown! Plentiful hot breakfast and cute little outdoor patio space to dine. Cute town of San Mateo is a short drive, with tons of restaurants and shops. Definitely would stay here again, and recommend it!

    4
    « good quality stay best western san mateo »

    Courteous staff and comfortable & safe place to stay. Breakfast was good. Day staff are very friendly . Rooms are clean and so the bed also. Would stay again next time. Tried to call hotel to inform about late arrival no one picked up phone. Not sure why. Anand Kumar

    3
    « Safe,clean, »

    You can't beat the price, beds are comfortable, rooms clean , excellent included breakfast. Eggs, bacon, pastries, make your own waffles!! Good location to Burlingame, San Mateo,, easy to find, parking, on and off the highway. The people who work here are nice and pleasant

    3
    « Just the basics... »

    This is a great commuter/business hotel. It has all the simple amenities that are expected in such a place...relatively clean, breakfast bar, business center and fitness room. It is close to the airport and not too far from San Francisco. The breakfast bar was standard fare and nothing exceptional. This is California and we have such amazing fresh food available, selections highlighting what makes California unique would be great to see. The fitness room has a treadmill, elliptical bike, stationary bike and a simple multi-station weight machine. The first time I went to use the room, there were not hand towels to use during your workout. I also noticed that there were no cleaning wipes/spray to clean the equipment after you it is used. The other odd thing with this room is that the lights are on a motion timer. If it doesn't sense you in the room, the lights go off after 20 minutes. It makes it kind of hard to safely dismount a running treadmill to reactivate the lights if necessary. Bit of a safety issue I would say. Room service was fairly prompt. There was one day out of five that I returned around 3pm to my room and it had not been made up. When I first got in to my room to settle in, I noticed the microwave was not working. I understand that many guests may not use this feature, but when cleaning a room the fridge and microwave should be checked as standard practice. The front desk personnel were helpful and responsive when contacted.

    5
    « Spot on »

    Stayed 3 nights in August, this hotel is near the airport, bed was very good, rooms air con worked well, didn't hear any noise from outside, breakfast was ok (but typical), near a park if you want to go for a run, not much else to do nearby, staff really nice and helpful.

    5
    « always the best »

    best hotel for cleanliness, service, and great staff. Have stayed at other hotels in the area but none compare to Coyote point Best Western, bed was comfortable and altho hotel is close to freeway there is no noise at all.

    5
    « always the best »

    Hotel , staff, service, and room are always exemplary! Breakfast was excellent and well presented. Left backpack behind in the room and we were called at our home. very trustworthy staff. Beds are always comfortable and rooms are always immaculate.

    4
    « Very decent hotel »

    This hotel is nice and about 25 minutes away from downtown San Francisco. This is a good choice for parties wanting a reasonable price for a room but still having access to the attractions of the Bay Area. Great service and good-sized rooms.

  • 4
    « Nice hotel close to SFO »

    I needed a hotel close to the airport for a 3 night stay and this Best Western worked for my needs. I stayed in one of the King suites and was very happy with the room amenities which included a mini frig, microwave and coffee maker. The suite had a sitting area with a couch and coffee table, a large TV, free WiFi, basic toiletries, hair dryer and an in-room safe. The king sized bed was very comfortable with lots of pillows...I didn't want to leave my room. But when I did venture out I found that the hotel was located in a quiet residential neighborhood with a grocery store (Fred's Market) where I could buy snacks and drinks. Although the hotel is located right off a major highway I did not hear any traffic notice from my room. The hotel offers a continental breakfast set up in the lobby from 6am - 10am and they also have free coffee available all day. Although they do not have a hotel restaurant for lunch and dinner, there are options for food delivery. The staff was very friendly and helpful during check in and check out and they helped me arrange taxi service to the airport when I left. The one thing the hotel does not have that I wish they did offer was a hotel shuttle, but if you are driving your own car the hotel does have parking. There is a Caltrain station about one mile from the hotel and I used this to get into San Francisco to do some sightseeing. I walked to the train station from the hotel and found the route was a fairly easy walk through residential area and there is even a pedestrian crossing that takes you over the busy highway. The main reason I choose this hotel for this trip was it's location to the airport and the room rate. I would stay again and recommend it to family and friends.

    4
    « Nice Stay »

    Rooms were clean and had what you'd expect. Staff was polite and friendly. Location was near the highway which was a good thing for travelling about. Didn't care for the eating area being in the reception area.

    5
    « Wonderful! »

    What a nice place--it is clean, comfortable, reasonably priced & a great location for SFO. The staff was great--we made a mistake with our reservation and they were so helpful, straightening it out for us. We would definitely stay here again!

    5
    « Clean and Safe »

    Cleanliness and safety and value are always our priorities when planning a trip. We were very pleased with the cleanliness and safety for the value. The staff were helpful and friendly. We chose this hotel on a trip from San Simeon to San Francisco because we did not want to pay the high prices in San Francisco

    5
    « clean, quiet, comfortable »

    CLEAN, QUIET, COMFORTABLE, I looked for 60days before trip, i took advantage of the free cancellation before the day we arrived, I had booked 4 different places, after 30 days I found this place, kept looking and am glad this is the place we stayed in, other places were a little cheaper (barely) the reviews (bad) for other places were justified as I ran into a lot of them on our stay some by coincidence and some I just had to drive by, I would stay at no other place if we ever came back to area, paid $152/night beds super comfy, king rooms have comfy pull out sofa bed for kids.

    3
    « Average hotel with good service »

    I could not find any reasonable hotels in SF or around it, so this was the best choice 8 had. The place is a 20 minute drive into SF plus the traffic into the city. Service was good and courteous. Breakfast was typical but it would be great of Sunday breakfast was extended and hour

    5
    « Trip to San Francisco/San Mateo »

    We were invited to a wedding in San Mateo, so we decided to stay in Best Western. The hotel is very clean, beds are extremely comfortable, and the staff were extremely helpful. I had some last moment problem with my dress, and the staff went out of their way to help me as much as possible.

    4
    « My stay »

    This was a treat for my last business trip to the Bay Area. Perfect access to the freeway/no traffic towards East Bay. The staff was attentive, and I was able to check in without any hiccups. Each morning, I had to plenty of time to grab breakfast (hot & delicious), & return to my room with time spare. I enjoyed the easy access of everything (i.e. not required to change floors for ice).

    5
    « Late night arrival »

    We needed a room for one night after a late night flight. I booked this room ahead of time, because I didn't want to have to look for a hotel at 2:30 am. We were pleasantly surprised when we arrived. Front desk clerk was very nice and welcoming. The breakfast was great and had a nice variety. I would stay there again for sure.

    5
    « My Stay At Best Western, San Mateo »

    I loved my room and everything about it. Very clean, had everything in it I needed. Their breakfast had a touch of a little of everything and pretty good. The staff were very friendly and helpful. When I return to San Mateo I no longer have to wonder where I am staying. I thank you all for your help.

  • 5
    « Great location, hidden gem »

    We stayed for one night before an early flight out of SFO. We went to Burlingame Avenue for dinner (just a few minutes drive away). I booked our stay through AAA because of the reasonable price and the location. We were not disappointed. The room was clean and very spacious. Would definitely book here again.

    4
    « Good basic hotel »

    Stayed here because other family members were. The room was spacious, the bed comfortable, there was a couch, desk, good chair, fridge, microwave. The hot water is quick to arrive and the housekeeping staff does an excellent job of keeping things really clean. I missed some things that I've gotten spoiled by at other hotels like a magnifying mirror in the bathroom, glasses and mugs instead of throw-away products. But, at the bargain price I found on Orbitz, it would be silly to complain. Far and away the best thing about this hotel is the underground parking. My little car hates being parked outside!. The only issue I had was that it was hard to keep the temperature steady. The one thing they really need to do is print clearer instructions for how to operate the thermostat; the ones on my unit were mostly wiped away.

    4
    « Best Western Coyote Point, Burlingame, CA »

    We stay at this hotel when ever we are in the Bay Area. We are BW Platinum members so always try to chose BW. Overall the hotel is clean and convenient. Staff is friendly and helpful. We did have a problem this stay in that the toilet ran all night with a high pitched whine that was hard to sleep though. No maintenance was available and the manager was not on site to speak to when we checked out but the desk clerk said he would report the problem to the manager and one of them would be in touch with us. I will update this review when I have had a response. Overall this is a very good BW and this is the first problem we have encountered.

    5
    « Spacious Rooms »

    Very spacious rooms with very comfortable, soft beds. Very clean almost new appearance to the whole place. Very quiet for the most part. Off the highway and didn't hear any planes from the airport. Breakfast better than most continental breakfasts. Front desk staff ok but not great. Convenient to the airport and all points north. Not convenient to get to when coming from the North but just about a 1.5 mile drive. I strongly recommend me this hotel.

    4
    « Good choice for short stay close to airport »

    This hotel was a short drive south of the airport just off 101. We stayed one night before heading to Yosemite. Location was good-easy access to highway and San Mateo bridge. There was a shopping center close by with a Target and some restaurants which was very convenient. Breakfast was pretty standard continental. The tough part for us was that we have 3 teenage boys and there were only 2 queen beds and no sofa so our youngest had to make a bed out of 2 chairs and a bench. Fine for one night though.

    4
    « Quiet and Convenient »

    This hotel is right off a major highway (101) and only a short distance from the airport (SFO) and could not have been more quiet. Given its location I was worried about noise. Didn't hear a thing, we were pleased. The room was clean and staff helpful. They provided a hot breakfast buffet which was OK but not great. We would definitely stay here again if we travel back to the area.

    5
    « recommend »

    good inn, outstanding beds, good food variety, excellent customer service. good amenities for every need, except Jacuzzi too cold, rooms spacious. love the couch feature in my one bedroom. a bit pricey. difficult to find if not familiar with the area.

    4
    « Very comfortable bed »

    First time staying here. The staff at the front desk was friendly and got me quickly checked in. The room was very clean and had a refrigerator and microwave. I was on the first floor which usually means more noise, but the room was very quiet. The bed was one of the most comfortable I've stayed in and the bedding was not too heavy. The free breakfast included bacon, sausage, ready made omelettes with cheese in center, toast, bagels, sweet roles, yogurt, hard boiled eggs, fresh fruit (bananas, oranges, apples, kiwi) assortment of cold cereals,and self service waffles. Although it was a little difficult to actually drive to the hotel, Siri got me there. I would stay here again. The price was better than comparable places when usuing AAA discount.

    2
    « much has changed in 6 months »

    6 months ago this was the best deal near the airport. I stayed there last night and was extremely disappointed. The nice new firm bed I had 6 months ago was worn out and things keep poking me in the back. They put me in the closest room to the freeway after a restless night of little sleep when the traffic started in the morning it of clearly audible in the room. I'm not that concerned with the furniture but it is dated and the TV is poor. Cable & wireless is good. Morning breakfast was good. Considering the renovated Hyatt is just down the road for 10% more, I don't see why anyone would stay here.

    4
    « Best Western Coyote Point, San Mateo, CA »

    We stay at this hotel when ever we are in the Bay Area. It is clean and the staff is helpful. The only problem is that if you are not familiar with the area it can be hard to find and hard to access the freeway.

  • 5
    « Great place near the airport »

    At first driving to the hotel, I felt a bit uncomfortable with the area. Once you enter the hotel, meet the staff, and understand where you are, it turned out to be a great place to stay near the airport. Great breakfast in the morning. We appreciated the options due to an early flight the next day.

    2
    « Misleading information »

    I booked this hotel specifically because their info said they had a shuttle AND a hot tub. Other hotels had only one or the other. After traipsing through the airport to the hotel shuttle area, and after two phone calls, we discovered there was no shuttle and had not been one for almost 2 years. We had to pay for a taxi (I could've gotten a hotel much closer, or booked my rental car an extra day if I had known). When we finally got to the hotel, it was almost 8:30. The clerk and the room info said the hot tub was open until 9 pm. We changed and hurried down only to find it was closed at 8. For my return trip, I booked the hotel right next door, that did have a shuttle, for less than half the price. We paid way too much and got way too little.

    4
    « Clean, Quiet, right off 101 »

    This hotel is very convenient to the Bay area peninsula and SFO. Although it is right off the freeway, it is very quiet. Complimentary full breakfast includes hot items (most likely frozen microwave eggs and meats). Decent selection of breads, cereals, juices. Rooms are very comfortable. There is a small fitness room and sauna. The jacuzzi outdoors reminded me of something in your own back yard rather than a hotel. Staff is friendly.

    4
    « Very quiet, accessible and comfortable »

    The reception area is clean and airy but spartan. The bedrooms are much more comfortable than the reception implies. Nice and quiet despite being near the airport and the freeway. Good access. Generally a good place to stay.

    5
    « BW Coyote Point Review »

    Staff was very helpful and friendly. The fitness room was great. My room faced the parking lot and I didn't hear the freeway noise at all. They served breakfast until 10 AM and kept it filled until it closed. The breakfast staff watches to see when items need to be refilled- Thank you ladies!

    4
    « good choice for San Mateo, Burlingame, Hillsborough area »

    I have stayed at the Best Western Coyote Inn many times in the past 10 years. It has always been a pleasant experience. The location is good for the above areas and not far from the San Francisco airport. I like that it is a small hotel, very little walking from the parking lot to the rooms, easy check in and out. The rooms are always clean and comfortable, with all the amenities and breakfast as well.

    5
    « Great Stay »

    My family and I have a great stay at the Best Western Coyote Point. The hotel was very accommodating. The breakfast was great as well as the staff. We will defiantly be choosing this hotel again when we are back in the area.

    4
    « Close proximity to SFO »

    Enjoyed my stay at BW, this property is very near SFO, ~ 6 miles north via 101 Frwy. The staff encountered were very friendly, helpful, and courteous. The $ value of the room was very good, had microwave, and small refrigerator, and of course free internet, the property also had a hot tub and sauna, and work out facility,..very nice.

    2
    « NOT 3 Star on its best night-AVOID »

    NO SHUTTLE TO SFO! Room 127 is adjoining 3 maids carts in the hall and the laundry. The toilet runs continuously. NOISY Front desk ", SOLD OUT" CANT change room. Aargh overrated Best Westerns. I should have been warned off by it falling from Plus status.

    4
    « Good alternative near SFO »

    I chose this hotel because I had an early flight out. The hotel was clean and the sleep quality very good. The breakfast was OK and the parking facilities excellent with a garage. It takes you less than 30 minutes to the airport from here in the morning.

  • 5
    « Great price, great stay! »

    I am currently sitting in my room at the Best Western Coyote Point. Despite the location of my room, which really isn't all that bad, it is quiet -- as if we are the only people in the hotel (and the hotel is fully booked)! I am so impressed with this property. I was hesitant when booking because of the location and proximity to the freeway, but, you know what? It's really a nice hotel! It looks like they had recent renovations and the rooms, in my opinion, are just a notch below a Marriott or Hilton. The beds are fantastic and the pillows are great! There is NO NOISE that we can hear from ANY WHERE! Plus, I'm paying a fraction of the cost and get a FREE BREAKFAST every morning! I don't believe the bigger hotels do that for FREE. Free is a big deal when you're a family of 5, such as we are. My pre school boys are sharing a bed and we set up a pack and play (that we brought from home) between the dresser and the desk. There is plenty of space in this room and it's definitely not as cramped as I was fearing it would be. Like, at all!! I will update this review after we check out with our room number, so that you, too can request a quiet, quiet space. I'm happy we booked here and, if we were to come back, we'd definitely consider staying here again.

    4
    « Pretty Nice Place »

    Clean room, pretty good breakfast. Parking was free. Close to the freeway and airport. We would probably stay here again when visiting the south San Francisco Area. The 200 character minimum for a review on Trip Advisor is a bit too much and seems demanding of my time. Everything I had to say was said in the first paragraph.

    3
    « close to the freeway for ease »

    if you are looking for something close to the freeway for easy access to frisco, this works. just minutes for the city. the price was fair and the rooms were decent. the breakfast was good enough and the area was clean. ask for a room away from the freeway. all things considering this worked out just fine for the one night we were in the area.

    5
    « Great hotel »

    All aspects of the hotel are more than satisfactory. Excellent location to San Francisco airport and easy access to San Mateo Town. Some rooms may be affected by Freeway traffic noise, however we stayed in such a room and although apparent, it did not hinder our nights sleep

    5
    « Excellent »

    Hotel is at a very good location, easy access to SFO down town, convenience store, less pricey as compared to other hotels, rooms are great, internet is very fast, breakfast is really excellent. I would go again

    5
    « Great airport hotel »

    Very close to SFO; quite clean, and very affordable; will choose this hotel every time. I was very pleased with the courtesy and professionalism of the staff. Had to leave quite early (3:30 am) for an early flight, and they provided a "to-go" breakfast!

    5
    « Good value near san mateo »

    We just spent six nights here. Rooms are large and clean. Breakfast is similar to Hampton inns although they could have more fruit. Coffee is good and always available. Staff is friendly. Overall an excellent value. Short walk to cayote point park is also nice.

    4
    « A hotel with good value »

    Reservation via Best Western web is easy and quick. Getting to the hotel from South via 101 is easy. From North via 101 needs to make a small circle, cross 101 from West over to East and on to N Bayshore Blvd. With a GPS or zoomed in map from a web such as Google should be sufficient. Parking is included in the room rate. Room is clean and quiet, though the carpet is not brand new. Room service is provided daily, though I had skipped twice since the room service came after 3pm and I was in the room. Coffee and hot water for tea are available in the hall 24 hrs. Continental breakfast is from 6 to 10, which is good for both business and leisure travel. Variety is average and can be improved to a top notch level. Breakfast bags are offered early morning before 6 when the hot and cold breakfast starts. Check out is quick and easy, usually less than 3 minutes. A hotel for good value.

    4
    « Clean, affordable, quiet, good location and good service »

    Stayed here for business. Location is good, about 15 minutes from airport and right off 101. About 25 minutes to downtown San Francisco and just a short drive in other direction to Silicon Valley (our purpose). Rooms were clean and pretty standard hotel chain style. Front desk service was good, breakfast in AM was good. Overall a really good value among a lot of $250+ a night places in the area and really no downsides I could see.

    4
    « Visit with Steffi »

    Pleasant and clean and functional, except for the parking garage. But overall i was satisfied with the services and courtesy of the staff suiting my needs for the visit.Close to the freeway suitable for in and out.

  • 5
    « An amazing week! »

    Great room! A very large couch to watch TV from without having to stay in bed. Very comfortable bed, large bathroom with lots of hot water for showering early in the morning. Breakfast was great with lots of staff on hand to help if something was needed or help needed. Very warm hot tub. The staff was amazing and very friendly they all were great with directions, recommendations for meals and extra towels to use by the hot tub.

    4
    « Best Western at Coyote Point »

    The price was excellent for the Bay Area. The room was clean and the bed was comfortable. The breakfast was great. The staff were professional. I had a great stay and will use Best Western at Coyote Point in the future.

    5
    « They make the effort »

    We have stayed at Coyote Point five times while taking care of health appointments. The location is very convenient--the staff are always pleasant and willing to help--the rooms are clean and the breakfast is great--the price is very reasonable. We will be back.

    5
    « Excellent service and stay »

    Nice hotel room, nice pillows. Breakfast good, love bacon instead of sausage. Nice quiet rooms. Need more tv channels. Would stay again. The Jacuzzi didn't look very clean??? Front desk helpful. Need more blankets.

    5
    « Very Close to SFO airport for early morning flights »

    Best Western Coyote Point is very clean, quiet, and helpful and the trip to the airport is only about 5-6 minutes away. The staff was very helpful instructing us how to use the in-room heating air heating system. The breakfast menu and amounts are more than enough to get your day powered and off to a good start.

    4
    « Great value in an expensive city »

    When we decided to spend a night in Palo Alto we found out hotels were extremely expensive: between $450-$600 a night! I am glad we found this great alternative. This hotel is 20 minutes away from Palo Alto and 30 minutes from San Francisco. The location is great if you rent a car. Room was clean and comfortable. Free wi-fi and free breakfast make it a great deal. Breakfast was your traditional Bed & Breakfast place: continental. A good start and you are good to go. If you need to have breakfast before 6 am, they even have an option to go. My only complaint would be the gym: it was extremely small and did not have much equipment: one treadmill, one elliptical, one steady bicycle and some weights. That could be complicated if there is someone else using what would you like to use. But if you are not looking to exercise, this hotel is great option.

    4
    « Short Trip »

    My mom and I were making a trip to San Mateo to visit some relatives. The room was booked last minute, so the price was great. One of the mattresses in the room needed to be replaced, but, other than that, the room and the experience was great.

    5
    « Great Hotel »

    My stay at this hotel was very enjoyable. It was clean and spacious when I walked in. The room was really clean and looked newly renovated. Overall my experience was great and very relaxing. I was there to attend a conference close to the hotel. The only thing I would say is to have the front desk be more personable but it was good.

    2
    « No more Best Western Plus? No more Plus service! »

    I have stayed in this hotel three or more times. When I went to check in this weekend for a week's stay, I had a problem with my bank card authorizing for the full amount due to identity theft restrictions. The girl behind the desk wouldn't work with me, wouldn't entertain the option of accepting cash for part of the reservation, and ended up cancelling most of our stay. Instead of trying to assist a customer who was traveling with a 1-year-old and in town for a funeral, she chose to smile smugly and not even try. We were so tired, we stayed there one night, but it will most likely be our last.

    3
    « One night stay »

    O/k hotel to stay for one night, two nights no way. Everything was o/k, never felt comfullabe in this Hotel. Not sure if it was the location on the hotel itself. The is a airport hotel & nothing else.

  • 4
    « convenient and reasonale »

    Nice facility and convenient enough to the airport and peninsula. Reasonable by area standards and friendly staff. Clean and a pretty darn hearty breakfast. Not much more to report as it was a really nice Best Western.

    5
    « the Old Un in San Francisco »

    Every time that we fly into or leave San Francisco, we stay at this Hotel, close to the Airport and reasonably close to San Francisco, it is at the top end of the "good value" Best Western Hotels and is particularly economical considering it's proximity to San Francisco. No where to eat? try the local Golf Club!

    5
    « Great value »

    I normally stay at the Hilton family hotels, but decided to try the Best Western Coyote Point because of it's proximity to my daughter's apartment. It was very comfortable, they had a great breakfast and internet was included for a great price. Would recommend it

    3
    « Not bad - Average - less expensive »

    It was OK. The price was good compared to other hotels in the area. The room was clean and the bed was comfortable. The breakfast was OK. The workout room had old water that tasted bad. The spa outside was in a dark area not lite up well and the switch didn't work.

    4
    « Excellent »

    Wonderful service, friendly service.... Beds are to die for, the most comfy bed I have sleep on....will be staying here again..free breakfast was very nice lots of choices.parking was good handicapped parking..

    5
    « unexpected location »

    Hotel along a frontage road in neighborhood of condos doesn't look like it should be there. Everything was good at this hotel. Great staff, plenty of parking even for large vehicles. The breakfast was average but good enough, rooms re clean and quiet, Didn't have any problems at this hotel.

    4
    « Decent Business Hotel, Relatively Close to SFO »

    About a ten minute drive south of SFO Airport. Perfect place to stay if you have a late night arrival and meetings across the Bay in Hayward or Oakland. Room and furnishings a little "tired" but clean and acceptable. Good shower, free wifi, free parking, free breakfast. Good price. Perfectly acceptable.

    4
    « Good value »

    spent a night at the hotel prior to flying out next morning. Everything was reasonably good. Considering the price the hotel stay was a good value. Wishes: - extra firm mattress and a copy of USA today / WSJ in the morning

    3
    « Okay place to stay to save some money »

    Although not exactly cheap, this is an okay hotel to stay if you are visiting San Francisco. I was visiting SF with my family and as it was the weekend I thought traffic won't be an issue while getting into SF. It's about 20-30 minutes drive from the city and 10 minutes drive from the airport. Pretty convenient. Free breakfast was included and it was good although it got a little crowded. Only one water dispenser which is on the ground floor. I would have given it a 4/5 but the lift broke down on one of the day. Service otherwise was just as expected from Best Western :)

    5
    « Good location and comfy stay »

    Convenient access to and from SFO. Friendly staff, comfortable beds and quiet at backside of street. Substantial breakfast and good in room internet. Overall very satisfied with stay and would definitely go back.

  • 5
    « Great Value »

    Best Western always does a great job. The staff is always friendly and professional. The facilities cleanliness is always impeccable. The convenience of breakfast is always nice. The price isn't bad either (complimentary). Overall a great experience for the cost.

    5
    « Another Excellent Experience. »

    I have stayed at this location before. Another great time. Everything went smooth, helpful staff, and clean room. Will stay again without any hesitation. Excellent value for the price. Express check out was awesome. Would recommend this hotel and only about 15 minutes south of San Francisco.

    1
    « HORRIBLE CRAZY RUDE »

    Horrible Terribble , I had a reservation for 2 weeks and all of a sudden the lobby called us and asked to move to a diffrent room or leave the hotel because the elevator won't be working in the next 30 minutes. Bearing in mind I had my old grandmother with me who is disabled and can't use the stairs. I asked to contact the manager several times but he never did the front desk representative was very rude. After all of this, we just moved to another room and wasted an entire day for moving. The next morning to wake up on very loud construction sounds plus we can't go out or in the room. There is no manager there is no body wanting to help .

    4
    « An expectedly good stay! »

    This was my first stay at the Best Western Coyote Point Inn, San Mateo and I had a good experience there. You get the expected process for check-in/check-out, a consistent (same every morning) and varied (quite a few options) breakfast. You also get comfortable rooms and daily room cleaning if you so desire. My only "issue" was that I went to the tiny fitness center and the light went off while I was on the treadmill, so they should fix that if they haven't already. I would recommend it and would definitely come back!

    4
    « Convenient SFO location »

    Price and location near airport was the selling point for me. Hotel was full during my stay but adequate parking on surface lot or underground. Although close to HWY 101 and with full capacity my room was quiet and also comfortable. I was surprised room windows could fully open so I enjoyed fresh air. Across the street is a golf course and beyond, Coyote Point park. A long walk around golf course to park but worth the time. Morning breakfast had lots of choices even with lots of people.

    4
    « good value »

    for the price it did the job just fine, the first room was not cleaned from the guest before us so they very quickly moved us to a clean room. communication break down? Breakfast was good and adds to the value. The rooms in the bay Area can get expense very fast and being on a budget and just need a place to sleep after a long drive it did the job. Its close to many of the Bay Area attractions with out having to go into the City

    4
    « Clean and well managed made for an enjoyable visit. »

    We were situated on the first floor. This turned out to be just fine. The room was clean and well maintained. A warm breakfast each morning was a welcome plus. Parking was not a problem. There was plenty of room in the parking lot during our visit. The location was convenient to both the airport and San Francisco.

    3
    « OK Place with nice size room and convenient freeway access »

    Landed in San Francisco about 11 pm after a 18 hour flight, by the time I passed through immigration, custom and rented a car, it was about 1 pm. I arrived at Best Western close to 1:30 pm and my room was not ready, this is not convenient since I had just traveled 17 hours and I wanted to freshen up and rest a bit before my meeting. I finally checked in about 6:30 pm after work, the room was a nice size and quiet. So I had a good night sleep. The morning breakfast was nothing special, just food. I told the front desk I will leave about 1 pm. So I went back up stairs to sleep. The front desk called me about 11:40 am saying I have passed late check out. This I thought was very unfriendly because I had already told the front desk about 1 pm checkout, and they said OK. I dont see the PLUS side of the this Best Western PLUS.

    4
    « San Mateo Stay »

    Very Friendly Staff, Clean Rooms, Stayed many times and always a pleasant experience. Rate is a little high, but since it is close to SFO Airport that is to be expected. Will stay again next time in the area.

    4
    « Great budget hotel »

    The hotel is located a few miles from SFO and close to most major hotels. The hotel offers comfortable room with comfortable beds. The sheets on the beds were very short on the sides so they needed to be made everyday. The wifi did not require a password which is convenient. Elevators were a little slow. Located close to a golf course.

  • 5
    « How it should be »

    The staff is well informed and helpful with any difficulty or new arrangement that needs to be addressed. It is evident that staff at every level know they are there to provide the best experience for their patrons. The facility has been renovated and is being maintained with care. Parking is adequate and close. SFO is 13 miles up 101.

    4
    « Good, but a few issues »

    Overall this was a good hotel and not too highly priced. Good location near highway and airport and San Francisco. Rooms were clean and excellent, except for HVAC system which seems to have too strong a fan. Our real problem were the pillows, which were way too hard and thick. We have to borrow pillows from our son who lives near by in order to sleep. Breakfast was typical simple fare, but not too bad. (Self made waffles, cold cereal choices, juice, toast, and some egg thingies with sausage/bacon. Real scrambled eggs would be nice). Room WiFi seemed adequate and is free. Ample free parking. Great hotel, except for the pillows!

    3
    « When Staying on the SF Bay Peninsula »

    The Coyote Point Best Western is comfortable and reasonably priced for the area, I would stay there again. The only problem I encountered is when I asked about local American food restaurants no one at the front desk seemed to know anything about where to eat. They told me I could either have food delivered from a menu they had from local restaurants in the area or I could drive over the Bayshore freeway overpass to find a restaurant. From a prior experience of staying in the area I found most of the restaurants to be ethnic. I drove on Bayshore Blvd. and headed North a few miles and low and behold I found there was a Max's Restaurant and another 24 hour American café I believe called Evans or similar. How could the staff not know about these restaurants? It makes me think they have an agreement with the restaurants in their direct vicinity. Maybe the staff and restaurant owners are related? I don't know. I do know that people not only need a room but need a decent restaurant to eat at, why was the staff not forthcoming? It's their job to know where to direct people to dine. Hope this helps you.

    4
    « Close to SFO »

    Ever since Best Western redid most of their hotels a few years back I have been happy staying at them. Most of them are uniformly nice. This one is just off the freeway, but we had no noise problems. The room was roomy enough and very clean. Comfy bed, great pillows. The vanity is inside the bathroom, but very big. I was not there for breakfast as I had a very early morning flight. The breakfast area was big and looked nice. At dinner we walked about a block and a half to another hotel that had a restaurant in it. There are not many restaurants right there, but the front desk will help you find a place and has some delivery menus. The front desk staff was very friendly. It was a super easy drive to SFO in the morning.

    4
    « Hotel Stay »

    This hotel was perfect for a girl trip of 3. It was affordable and the rooms were clean. We basically needed a room to rest our heads at night and this was perfect. Even though we had a room close to the freeway, I still slept like a baby. Overall good experience.

    4
    « Most always good »

    I've stayed at this hotel many times. It's comfortable and near the things I need to be near when I travel on business. This trip my 'ungaranteed' request for a high floor was not guaranteed and I got a 2nd floor room. There was some sort of mechanical equipment in proximity to this room that made it very noisy which made sleeping difficult. I have never experienced this issue before here but have usually been on a higher floor as requested.

    5
    « Lovely hotel »

    Nice hotel, moderately priced for the area known for its very high prices, with a very attractive lobby and beautiful rooms. I really liked the pillow top bed. I had to leave very early so I didn't get to try the breakfast but the desk clerk got me some yogurt and pastries for breakfast due to my early departure. There is no swimming pool but there is a very nice sauna and hot tub.

    3
    « Single guy review »

    In town for a night and stayed here back when it was new ..... Front desk staff was very nice . The problem started when their very very nice hot tub did not work . That was a big reason why I stayed there in the first place The second issue is the room door is broken like off set so the dead bolt will not work but I travel with a door security bar so not a big deal The bed is good brand but I think it's almost at the end of its life I might try this again . Maybe .....

    2
    « The Price did not match »

    The price of the hotel did not match its quality (including its facilities, size, services, etc.) The price went even higher when we reduced the number of days we were staying, which was not negotiable.

    5
    « Great Experience »

    We stayed at this hotel for four nights. They put us in a room away from the noise of the freeway. The room was very quiet, very clean & comfortable. We enjoyed the free breakfast each morning. No complaints about this property and would stay here again without question.

  • 1
    « Terrible Experience »

    I booked myself for 3 days and wish I should have never done it. Hotel staff are terrible, they do not know how to handle guests and situations at hotel; probably just some part time student hired at front desk. The vending machine does not have water form last 3 days and these **** do not even carry water in stock. House keeping, is sad. Rooms seems to be just arranged and not cleaned. Manager, as usual, seems to be so busy, I never got through him ever. This seems to be providing just rooms with bed, towels and electricity. Does not recommend to anyone.

    4
    « Helpful staff »

    The staff was very friendly and helpful. we were concerned about getting some food in us knowing we had to leave the hotel by 5:00 AM. They gave us some breakfast yogurt at 5:00 AM long before the breakfast was scheduled to open due to our early departure.

    3
    « Final Evening »

    This was our final evening in California and this was a good choice in hotels. I just wish this hotel would have offered a breakfast to go bag like some Best Westerns do for early morning check out. We didn't have the opportunity to explore this area but seemed like a very nice area. I am sure I will return to the area someday.

    2
    « Find Another hotel!! »

    No one at the desk could guide me the hotel....although they were sitting there with a computer to google directions for me. In the dark, I drove around for 4 hours looking for the place. I called several times and was met with complete ignorance or willingness to help. Very disappointing!

    5
    « Great stay near SFO airport »

    Great property, very convenient to SFO. Large rooms, modern décor, very clean and welcoming. Great find in a pricey area. Best room we had over a 17-day trip throughout California. Hotel is a bit hard to find because the streets are confusing, but its location is actually very convenient.

    4
    « BW San Mateo »

    Good location. Very close to San Francisco and rest of Bay Area. very friendly staff and room was very comfortable and clean. The bed was comfortable and even though we were on the second floor of four, no noise whatsoever.

    4
    « Who has been sleeping in my bed ? »

    Checked in and went to our room, however it was already occupied by another guest!, luckily they were out at the time ! We were immediately allocated another room and although it was closer to the 101 freeway, it was quiet and very comfortable. Enjoyed our stay here and would come back,

    5
    « Husband had surgery »

    It was such a wonderful experience, the rooms were clean and comfortable, the staff was very nice. I highly recommend this hotel . My husband had surgery at ucsf and I had to cancel and re-work my schedule . The front office staff was so nice to me and very helpful because I didn't know the area.

    4
    « Very Good stay »

    I did not have a good experience with Best Western during my previous stays but this place was very good. Clean rooms, nice breakfast and nothing to complain. The staff were very courteous. Overall, very enjoyable stay

    5
    « Extremely Nice! »

    Very friendly front desk (amazing what a difference that makes!), clean, updated rooms, and a wonderful breakfast! Waffle-maker, breakfast-sandwich maker, cereals, fruit, and pastries (even donuts on the weekend!). 5 minutes from airport and a CVS and Subway just down the road. Overall loved our stay!

  • 5
    « Clean and Convenient »

    This hotel has free underground parking, a plenteous daily breakfast, 8 miles south SFO, convenient access to 101. It is 35 minutes north to The City. The hotel is only a few minutes south of Burlingame and 40 minutes north of Palo Alto.

    5
    « Nice hotel and good location »

    The room was clean, beds comfy, and the hotel is close to 101. Breakfast is included which is always nice. It's a do-it-yourself breakfast. Some of the choices are waffles (fresh, you make them yourself and they're yummy!), bagels, eggs, bacon, sausage, fruit, yogurt, and muffins. There's a nice outdoor seating area for breakfast too. The front desk people were very friendly and accommodating. The desk chair in our room was broken; I informed the front desk on our way out, and by the time we returned in a few hours, they had brought up a new chair. Free WIFI is another plus. We'll definitely stay here again when in the San Mateo area.

    4
    « Great Price »

    It has always been great to get a great deal and a great service at Best Western Coyote point. It has been very conveniet to stay there when traveling. It is a very comfortable hotel and also when they had a shuttle service it was even better. Now they don't provide that service and for me it has taken the service that made it an even greater deal for the price.

    4
    « Honeymoon »

    Excellent value, hot breakfast, employees very professional, room very clean and bed extremely comfortable. We wanted to do day trips and this was the perfect location. Free wifi that was problem free .Highly recommend and would definitely stay again.

    3
    « 2 nights business trip »

    I would put 80% over all average for this review. Some of the staff needs training and energy with customer service exposure and trainings. The room service is average the breakfast is average. The hotel itself is good but the operation need to have continuous customer service training.

    2
    « Below my expectations »

    The property looked decent upon my arrival but I found the condition of my room to be below par. When I first walked in the room I noticed that one of the handles to the facet was laying on the counter. Someone did show up to repair it later but it seemed pretty loose even after that and why not wait until that repair is made before assigning the room? My room had a refrigerator and a microwave, neither of which worked. I had put some waters in the fridge and when I checked later they were not cold. I opened freezer door and found some left over frozen food that when I touched it it tipped over and spilled smelly water all over the inside of the refrigerator and some on the carpet. Obviously the cleaning crew had left that in there for some time. The property is non-smoking which is great, but their smoking area is right outside the front doors under the pull through roof. You can not walk outside to your car without having to pass right through the smokers. With the smokers so close to the front doors you can smell the smoke in the entry. Lastly, the neighbor is not a place you would want to spend time walking through. It is pretty rough with very low end rental units right next door.

 

Getting to the hotel ...

All directions
·From: San Francisco International Airport. Drive toward the airport exit and turn left. Take US-101 south toward San Jose and exit at Third Avenue East. Bear right onto East Fourth Avenue, which becomes East Third Avenue. Take the US-101 north ramp toward San Francisco (you'll use the freeway overpass to make a U-turn onto Highway 101). Take the Dore Avenue Exit and turn left onto North Bayshore Boulevard. You will find the BEST WESTERN Coyote Point Inn on the right. ·From: San Jose. Take 101 north. Turn right at Dore, immediate left. The BEST WESTERN Coyote Point Inn is 500 yards on the right.