BEST WESTERN Plus The Tuscan,  San Francisco

4.5/5  - based on 3927 guest reviews.
425 N Point Street, 94133-1405, San Francisco, United States - See map
+1 415 561 1100 +1 415 771 8309

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
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TripAdvisor Traveler Rating
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Imagine leaving a room and walking out the doors of this San Francisco hotel to be greeted with the allure of the city. Not all Fisherman's Wharf hotels are created equal. Ranked in TripAdvisor's Top 20, our San Francisco hotel offers free Wi-Fi, complimentary morning coffee, tea and hot chocolate. We're also pet-friendly so the entire family can join the vacation. Located in Fisherman's Wharf, there are endless possibilities for local dining and entertainment, including our very own Fisherman's Wharf Restaurant. Hotels in San Francisco often come with a hefty price tag, but that's not true here. This hotel is affordable, steps away from North Beach, and doesn't skimp on the luxury amenities. This hotel in Fisherman's Wharf boasts fantastic service. We offer cable car turn-around and are minutes from Pier 39. This San Francisco hotel has been ranked in TripAdvisor's Top 20 list, so guests are assured of a fantastic stay. Our San Francisco hotel regularly hosts business travelers, including employees of Levi Plaza, Alliant International University and Transmarine Navigation, to name just a few. It's important when traveling for work that you feel a little pampered. Touches of home, like luxury bedding, make a world of difference. If a trip to San Francisco is in your future, location is everything. Whether you want to stroll through the streets and check out the sights or take a cable car tour, it's all possible from our location. Everything the city has to offer is just moments away. Nightlife, shopping and the theater are all options at this San Francisco hotel. Book your rooms at BEST WESTERN PLUS The Tuscan and enjoy your new, prime location!

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Room 1

Guest reviews


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based on 3927 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
1773
Verygood
 
1591
Medium
 
418
Poor
 
106
Horrible
 
39
Business Business 197
Couples Couples 1780
Family Family 1083
Friends getaway Friends getaway 369
Solo travel Solo travel 88
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus The Tuscan,San Francisco
  • 4
    « Small Rooms Tourist Neighborhood »

    The staff is very polite and friendly. The rooms are clean, beds are comfortable but are small and cramped. Almost difficult for two adults to move about. Beware of the "honor" bar - everything is for sale. Complimentary coffee served in the morning. I am used to more amenities at other best westerns.

    4
    « Great location »

    Great place to stay to enjoy the sights of San Francisco. Located within walking distance to everything. Very happy with our stay here. Rooms were clean and comfortable, concierge was friendly and helpful.

    5
    « Location plus CSNBayArea »

    Wonderful hotel. Great location. Next to all the attractions PLUS Safeway and Cost Plus. Staff is wonderful and they get CSN BayArea so you can watch Warrior games. Parking lot right across the street. .

    5
    « Vacation »

    The staff at this hotel were excellent. Hotel was clean and the beds very comfortable. The only negative was the restaurant staff. Location was perfect because we walked everywhere. I highly recommend this hotel.

    4
    « Great Location, Good Value »

    Rooms are a good value, but if you have a car the valet charge is high - with taxes $72 per night (and there is not a self park option). Also note breakfast is not included unless you pay more. Regardless the place is nice, clean, 1 block from the warf, and the car valet and front desk staff were terrific!! Very small bathroom though with minimal counter space and we had a bad experience in the bar/restaurant - waitress with a very poor attitude, but regardless the positives outweigh the negatives and I WOULD stay here again

    4
    « Great location & friendly staff »

    This Best Western is located just blocked away and EASY walking distance from Pier 39 and Fisherman's Wharf. The check in staff were very nice and helpful. Our room was comfortable, clean and quite (courtyard view / not street view room) Very nice comfortable bed with nice linens. Huge flatscreen TV. Yes, the halls could use new carpet and some paint, but overall a good value for its location. I would stay again.

    4
    « Good hotel, great location »

    Our Tuscan experience was positive. The room, while perhaps a little smallish, was clean, modern and comfortably appointed - the king bed was very comfortable. The staff was helpful and the attached restaurant (Peacadore) was tasty. The location was outstanding, 2 blocks to Fishermans Wharf and close to lots of eateries and points of interest. Given the reasonable (for SF) price I would highly recommend the Tuscan.

    4
    « Pleasantly surprised »

    Great location. Within walking distance of many attractions and various public transportation options. Staff at the hotel were extremely accommodating. Shout out to Matthew with their Bell Service, extremely helpful and patient.

    3
    « Few things annoying »

    For our entire stay at the Best Western only one elevator worked which meant taking the stairs was the most efficient way to get to and leave your room. Not a deal breaker but a little inconvenient. Rooms very small but clean and comfy. A little bit of a walk to the waterfront but nothing outrageous. Got an uber from the airport for around $55. Around $250 a night we paid for the room.

    3
    « Not a 4 star! »

    We purchased hotel from Priceline so rate was descent, however we were buying a 4 star hotel and Im sorry this is not. I know there reviews say they are going to do a remodel, it needs to happen now. Rooms and hallways are dated big time! On a positive note great location to Fishermans wharf and great customer service!

  • 2
    « Ok hotel »

    The location of the hotel is great you can walk everywhere. The hotel on the other hand is a different story. The hallways are dingy and the rooms are small we had two queen size beds and not a lot of room to put our suitcase. We stayed for five days but weren't in the room very much trying to make sure we got in our sightseeing. On our return home we noticed a charge to our credit card for water that we never even used. If you stay here check your card for charges. It took three phone calls to finally get it resolved.

    4
    « Great location »

    Friendly, helpful staff. Good location within easy walking distance of Pier 39, ferries, Fisheman's Wharf. Wonderfully comfortable bed. Small room, but well laid out, with two cushioned chairs and small table for relaxing, plus an office chair for the desk. Wifi was excellent. Breakfast was not included. Can walk from BART, Embarcadero station, staying within a block or two of the piers to avoid any hills, took about 40 minutes. Shuttle available to airport at a cost of $17 per person, but be aware that it could have many stops around the city. It took us over an hour to get to the airport. Might be faster to walk to BART or take a taxi to BART.

    3
    « The room »

    The room condition was poor. We requested a new room. We were not told to pack and move by a certain time. We were on a tour to receive a call requesting to move our belongs. We were told if we did come at a certain time we would not get a new a room. This was said in the conversation when we first asked for a change.The staff was not compliant. We were able to rush thru the tour to come to the hotel to move our belongings,

    4
    « Great place! »

    Stayed here two nights with my husband. Short visit to SF. Great location for all attractions. Very accommodating for some forgotten items. Allowed us to check in at 10:30 a.m. Will return. Reason for four stars are the hallways are very dated. Rooms have been nicely refurbished. Lobby and restaurant very modern.

    4
    « Great place to stay »

    We stayed at the Best Western Tuscan Plus in Fisherman's Wharf area. There are a lot of restaurants, bars and Pier 39 at walking distance. There is a Safeway supermarket and Trader Joe's also to buy water and stuff. There is a CVS and Walgreens. Parking around this area is expensive, prices are from $30 to $55 per day and some places don't let you come in and out during the same day. It's almost better to Not rent a car and take the city bus or Uber it. There are a lot of options to get around the city. The hotels staff was very nice,they help us with the WIFI. We got a complementary Champagne bottle and dessert for our anniversary. They have complementary coffee and tea in the mornings. The rooms facing the back was very quiet and private. The bed was very comfortable and overall we had a great stay. I would recommend it.

    4
    « nice property »

    We actually were pretty impressed by this Best Western. We only stayed one night. We arrived early about 11 AM. They were willing to hold our luggage for us until a room would be available which they had at noon. They did the check in and gave us tags for our luggage. When we got back they just handed us our keys quickly. They do have fruit infused water in the lobby. The décor to me looked updated and a step above what I was expecting from a Best Western. The wifi worked great in the room. The room was a bit smallish but they had it decorated nice with mirrors behind the bed which made it look bigger. There was a closet to put your suitcase in. I loved the usb charger port that held multiple devices. I want to get one of those for my home. The bathroom had marble floors and had a nice shower. I didn't have any hidden charges on my credit card like others mentioned. Everything went well and we found the location great. We did not park a car. The location is convenient for fisherman's wharf and the trolley cars. There is a safeway and a ross dress for less right near by. I enjoyed it and would stay there again. We got a good deal on priceline for the night. When we went to check out they were a little busy but other staff jumped right into help so we wouldn't wait. The restaurant was having a brunch menu during the Saturday we were there. We were hoping for the full menu because that looked better.

    1
    « Heartless Customer Service »

    We have stayed at this hotel in the past because it has a good location (despite the rooms being average at best) and we were looking forward to our upcoming stay. We needed to cancel our reservation due to a family illness and Best Western agreed to a refund but the hotel would not. I received ONE email and never anything more despite several attempts which included sending a doctor's letter explaining the situation. I even spoke to some of the staff on the phone but was given the run around and left several messages on manager's voice mails without ever receiving a return call. Who runs a business like this? It is sad that they care more about keeping my money than having a satisfied and returning customer.

    4
    « The Tuscan »

    This hotel was in a great position close to the ferry terminals with plenty of nice eats close by. The restaurant was nice and authentic with great atmosphere. friendly and helpful staff over all. Unfortunately our booking for a King Room was not honoured even though I had booked it about 1 month prior, reception said there were no King rooms available!

    4
    « Good Hotel for a few Nights, shame about some of the staff »

    We have mixed views on this hotel. It's brilliantly located for Alcatraz terminal (10 min walk)and Pier 39 (5 min walk) and also well located for the Big Bus open top tour where you can get on and off as you wish as many times as you want in 24hrs and it goes across the Golden Gate Bridge. Although it's a fair distance from Union Square, Chinatown and the financial district there's plenty of transportation. The cable car is a must, just as you see it on TV, great fun. Coit Tower is a bit awkward to get to (we thought the Big Bus Tour goes near it, but it doesn't)although there is a commuter bus that goes there from Pier 39 to right outside the tower. If you're walking, the hike up there is a killer!!! Our arrival was marred by the two females on Reception. We'd been up for 18hours, and travelling all that time, so the cold (and inefficient) reception we received was not the welcome we expected. The following morning there was a gentleman on duty and I asked him if there was a supermarket nearby and his response was a rather rude "Seven Eleven up the road" and he pointed. I later found out there was a Safeway right next door!!!. Fortunately there were a couple of extremely nice staff who did go out of their way to be helpful - Anthony and a young engineer who, even at 2230, nothing was too much trouble. There was also a blond woman who was really very helpful with us getting to a destination. The first thing they want from you on arrival is a credit card and they charge your card $150 in case of breakages. It took two weeks for them to refund the card though which we thought was wrong I had emailed the hotel a few months before arriving to say it was my 50th birthday and our 25th wedding anniversary. On arrival there was a small meringue pie and a bottle of champagne along with a card in our room, which was a nice gesture, but spoiled by the dirty forks, plate, glasses and bottle remaining in the room until we left four days later (despite it being cleaned every day). The rooms are clean and tidy and reasonably sized, however the wardrobe is tiny, certainly not big enough for two people with a fortnights clothing and nowhere to store suitcases, at least not in the room we were in - we had to put them on the sofa!!!! My pet hate in hotels (because I'm 6'4") is that I hate fixed shower heads and this had one that was set for 6' people!! I know minibars are expensive but a small bottle of water was $7 (Nearly £6). On check out our friends were charged for a soda and bottle of wine they never had (was refunded with no fuss) but a few days later I was charged $21 on my credit card. When EVENTUALLY someone bothered to reply to my email, it,transpired that we had also been charged for a soda and bottle of wine too - we don't even drink wine!!!! It was refunded but I do wonder if they have a serious theft problem or if the mini bar is not properly stocked on arrival! There are roomsat the front of the hotel but ours was at the back looking straight into other rooms so we needed to keep the blinds down. The rooms had coffee machines but they only supply sachets of coffee and cream although you could just run water through it to make tea (with your own teabags). The hotel does not do breakfast but there is a good restaurant attached to the hotel that does very good breakfast at around $15. The hotel does put on free hot beverages in the morning in the foyer from about 6am-10am with disposable cups which is very welcoming Good wifi Connection in the room. I think hotels like these are more geared towards businessmen staying the odd night or two, not so much holiday makers staying for a fortnight. However it did us nicely for the 4 nights we were there. Now I know what to expect, I would stay there again for a couple of nights but not longer

    3
    « Nice enough hotel but not worth their prices. »

    I have stayed in lots of hotels over the years from chains to mom & pop places with a few historical and boutique places in the mix. This is not my first review. *Here are a few positive thoughts.* The rooms are reasonable in size for San Francisco and decorated rather well. I was surprised by this due to the many other reviewers noting small rooms. The lobby is quite welcoming with free drinks throughout the morning and afternoon. Nice, small Desktop PC business area with glass doors and card key access. There is a World Market right next door with drinks and snacks for reasonable prices. *There is also a Trader Joe's one block south, but note my negatives below.* The location of this hotel is better than being right on the main drag of Fishermans wharf. There is a noticeable drop in noise as you leave the Wharf. The hotel restaurant "Pescatore" had a nice menu and the hotel staff supplied us with some free drink vouchers to make it even better. *The not so good.* The location butts up to an abandoned building to the South. This area along Mason street had several homeless folks, there was noticable feces on the sidewalk, and there was a strong urine smell just steps from the outside seats of the hotel restaurant "Pescatore". Fisherman's wharf is such a tourist trap that it is difficult at best to assess the area due to the number of tourists around. This hotel is a beacon for many of the tourists, myself included. I wish I had studied the area better. The room cleanliness if FAR BELOW acceptable for the star level and the nightly premium price that many people pay. (I luckily did not pay that premium) There were stain splatters on the ceiling, the bathroom roof had been leaking and was poorly patched many times, the tub fixtures were barely attached. We did not drive to this location, but if we did the $55 a night parking fee would greatly negate any savings in the booking. ---- My lesson learned from this stay and another near the SFO Airport. I will likely never book a Best Western even if it is a "Plus". Twice burned. ----

  • 2
    « Not Great. »

    Took ages to check in as staff didn't know how to deal with BW Rewards points - must have been 20mins to check in! Room a little small. View of wall 15 feet away through window. Fridge packed out with minibar goods so couldn't really use it. Bed & Bathroom fine. Dumped hire car before we got there to avoid the parking charges. Not a problem as SF has excellent public transport. Not acceptable that a hotel which charges this much per night should also charge for breakfast. Save your money and go elsewhere for breakfast. On the plus side, the location is good a short walk to Fisherman's Wharf. I wouldn't stay there again.

    3
    « Wifi risk »

    Got a deal through Travel Zoo. $55 parking made the deal a little weaker! Also got a small room with a view of a wall. Big problem with open risky wifi with no secure log in. Ok hotel, but won't be back

    1
    « Erroneous after check-out charges »

    I had previously written a favourable Tripadvisor review of this hotel. However, after returning home to Australia I noticed a small charge ($20.77) from the hotel was added to my credit card bill. Not knowing what this charge was for, I called the hotel and was informed by the receptionist that the charge was for minibar items that had been used. However, as I indicated at the time of check-out and to the receptionist I most definitely did not use any items from the minibar during my stay at this hotel - due to the inflated prices, I have a policy of NEVER using the minibar in any hotel. The receptionist did apologise for the erroneous charge and indicated that my credit card would be reimbursed and to allow 2-3 days for the transaction to appear. That was two weeks ago and still no refund. I also emailed Nikki Carlson who responds on behalf of this hotel to Tripadvisor reviews but my emails have been returned as undeliverable. Clearly, based on other recent reviews and my own experience, this hotel has a scam operating charging unsuspecting guests after check-out for supposed minibar use. So a word of warning - check your credit card account after staying at this hotel!

    1
    « Horrible. »

    Definitely the worst hotel in this trip, after we enjoyed lovely accommodations in Los Angeles and Las Vegas. We booked a room for three adults and we got a horrible 'suite' too small even for two people, with a hideous sofa bed. The girl at the reception - who was UTTERLY RUDE with us - has been totally unpleasant and unhelpful to our needs. The hotel in general is pretty dirty. Parking is EXTREMELY expensive. Totally unadvisable.

    3
    « Close to Wharf But not a WOW hotel »

    We spent the night at this property for our Anniversary weekend. We were doing a cruise and it was close to our destination and Pier 39 in San Francisco. The location is great. It is a full service hotel. We arrived and pulled up for valet service and there were two employees present neither of which approached us, welcomed us, or helped us unload our luggage from the car. No one asked us to assist to the room with luggage. The entrance and lobby is O.K. However the guest wings are tired and need new carpets in the hallways. It does not smell fresh and lots of stains on the carpet. We had a king room. Very small, OK, no wow factors. Waste basket in bathroom was rusted inside and had no liner. Coffee maker was very old - need to update those as well. Small upgrades can help make up for other short comings. Overall, the location is good. The hotel is average and the service a bit below average and be aware that there is only valet parking and it is pricey at 55.00 per night.

    5
    « Great Hotel, Great Location, Primo Customer Service!! »

    We stayed here in early September and chose this hotel based on its reviews and its value for a San Francisco Hotel. It exceeded our expectations in terms of customer service, location, room comfort, and on premises restaurant. From the time we arrived until the time we left, the entire hotel staff from desk clerks, concierge, maid staff, restaurant staff, and doormen bent over backwards to make sure we had everything we needed for a comfortable and memorable visit to this memorable city. Unlike some other "big city" hotels we have stayed where the staff "tolerates" your presence, the Tuscan treated us like family from the minute we walked in the door. We understand the hotel is going to proceed with a major renovation in 2017 to redo the rooms. So the best should be getting even better. In addition, you are in an ideal location only two blocks from Fisherman's Wharf and multiple transportation options around the city so you definitely don't need a car. Public transportation including UBER is very plentiful and easy to navigate with phone apps as well as the hotel staff assistance. In terms of value, comfort, friendliness, and superior customer service you would be hard pressed to do better than BW Plus The Tuscan.

    4
    « Great location, decent hotel »

    For location this place is great. Walking distance to pier 39 and Fishermans wharf, Lombard street and most importantly numerous modes of public transport including the cable cars. The rooms themselves are fairly basic, but the beds are comfortable and the showers hot. The place is just about to start renovating and the rooms will be a lot more modern then. San Fran is an expensive city so the hotel isn't cheap, but is reasonable value compared to other options.

    1
    « Surprise after stat »

    So so room at Tuscan Inn. Room smaller than rooms in midtown Manhattan. The light for bathroom was in the main room, so if you needed to use the bathroom all the lights went on. Could hardly walk around room . Spent over $750 for two nights in a room I could have booked in a discount chain. To add insult to injury, the hotel charged me for a bottle of wine I didn't open or consume. What a scam. Will never return to this hotel.

    5
    « Great Location »

    My family of four stayed at the Tuscan in late June. Our room was fantastic and the location wonderful. We could walk almost anywhere. My husband still raves about how comfortable the bed was! Bathroom was large and well appointed. Our girls slept on the sofa bed which wasn't great but they had a great time at the hotel. We ate breakfast once in the restaurant attached to the hotel and the food was good and service wonderful. We will definitely be back again.

    5
    « What a great Hotel! »

    The BW Tuscan Inn was an awesome place to stay. It was centrally located to all the tourist destinations in and around Fisherman's Wharf. The staff was great and the rooms were very nice. Walking distance to shopping and City Tour buses.

  • 4
    « Convenient Location »

    Convenient location close to Fisherman's Wharf, Ghiradelli Square and cable car turn around. Nice and friendly hotel staff. Room was a bit small, but had a peaceful nights sleep. Valet parking is convenient giving you in and out privileges, but pricey at $55 per night.

    4
    « Excellent Location »

    We could not have asked for a better location for our week stay in SF!! Upon arrival, we were quickly greeted and checked into our room. The cucumber lemon water in the lobby was refreshing and made for a nice stop before going out or when we arrived back. The room was smaller than I expected, but the bathroom was very spacious. Hallways and rooms were very quiet and each room has it's own AC/Heat so you can control the temperature of your room. The room was came with a mini bar, coffee maker (but there is also fresh coffee in the lobby every morning). The only thing I would have liked to have is a microwave as well. The staff was very friendly, and the valet arranged for a town-car to take us back to the airport the day we left ( for a VERY reasonable price). The locations was perfect. It was just a short walk to Pier 39, restaurant long the wharf, Ghirardelli Square, and the Powell and Mason cable car. We would stay here again next time we are in SF.

    3
    « San Francisco stay »

    Would not use again or recommend. Rooms are small and not good value for the money. Needs renovation and general revamp. Restaurant/bar is a redeeming feature, with good food and friendly staff, Location is good but other hotels in same area to choose from.

    5
    « Amazing »

    We just checked in and Kristin at the front desk is amazing . Kristin welcomed us like royalty she is professional courteous and an asset to the company. We have a king suite the bed and view are amazing...

    5
    « Wonderful stay »

    Having stayed around Union Square on previous trips to San Francisco we decided it was time for a change - we were not disappointed ! The location was excellent and the hotel offered all we could have asked for - perfect position for access to the Wharf, lovely clean spacious room, friendly and helpful staff, great bar/restaurant etc. Would not hesitate to recommend and would stay there again.

    4
    « Slightly Worn Appearance »

    We have stayed at Tuscan Inn about 8 or 9 times and the price has gone up and the quality from previous stays has gone down. The room has a slightly worn appearance, with frayed towels, fair amenities and not pristine in cleanliness. Overall, it needs "freshening." The lobby (although wine no longer served) is very nice and the location wonderful. The reception desk and valet parking ($ 55 per day) are very good. Thank you.

    5
    « Excellent experience »

    From arrival to departure, this was a wonderful stay in an attractive, clean, well-appointed room. Location is excellent for touring or enjoying the wharf area on foot. It's hard to imagine the hotel has only a three-star rating.

    5
    « Great Place to Stay »

    Us and another couple, recently stayed at the Best Western Plus the Tuscan for 5 nights, Oct. 21-26. We arrived shortly before 3:00 pm and were met by courteous and efficient front desk staff. Our rooms were ready, and we were checked in quickly. The room, although somewhat small, was great. We were located on the ground floor with easy access to the front lobby, and the hotel exit. The room was very comfortable and easily met our needs. We booked this hotel for it's location. Being only two blocks from Fisherman's Wharf made it the perfect location!! Access to the Ferry's, restaurants, Trolleys, was exceptional! The attached restaurant provided a good breakfast. That was the only meal we had at the hotel. We used the services of the Concierge to book a rental car for a day, as well as the Airport Shuttle for when we checked out. The service was great! The lobby area of the hotel is very welcoming and a great place to relax. It has a nice fireplace, and pleny of comfortable seating. There is fresh coffee every morning. Now for the gripe! For the first two days of our stay, the housekeeping was quite good. After that, it was obvious when the person assigned to service our room had changed. The used glassware was not replaced or cleaned, and several sundry items (toilet paper) not provided. We went to the front desk to retrieve these. Since the service was not up to par, the daily tip was reduced. The next day when we returned to the room, we were met by a blast of frigid air from the AC Unit. Even though it was a cool day, the housekeeper took it upon themselves to put the AC on high, and a temp of 60 degrees. We saw this for what it was, being spiteful!! Again, glasses were not cleaned, coffee refills not provided etc!! The daily tip was reduced to "O." Despite this, I would highly recommend this property if you want to stay in the vicinity of Fisherman's Wharf.

    5
    « A fabulous hotel on Fisherman's Wharf »

    We recently spent 2 nights at this hotel and it was wonderful!! The location couldn't be more convenient. The bed was extremely comfortable and the staff was very friendly and helpful. We flew in from the east coast and were tired and hungry when we arrived. The ladies at the front desk suggested that we try the hotel's restaurant, Pescatore. We were very hesitant as we usually don't care for hotel restaurants, but it was raining pretty hard so we decided to stay in and give it a try. What a great decision!! Pescatore was fantastic. We ended up eating there again during our stay!

    4
    « Nice safe place to stay near Fisherman's Wharf »

    We enjoyed our stay at Best Western Plus the Tuscan. Our room was nice, it was a great central location to Fisherman's Wharf (within walking distance-and flat!), without having to do with the night and early morning noise of the Wharf. Nice flavored water and coffee available free day and night. The restaurant attached to it was nice to pick up a pizza after a full day of walking, sight-seeing, or for breakfast. We would definitely stay again. The concierge gave us great information for tours that we could get on that day.

  • 2
    « Overpriced and undervalued »

    Great staff, convenient location. Very tiny rooms and very crowded. Small bathroom. Outside people not helpful at all as they watched my wife struggling with 2 suitcases and carry-on. Great and convenient location in San Francisco, as I had business in the area.

    5
    « Great propery »

    Stayed 2 nights while in SF. Front desk was very helpful in transportation recommendations. We used buses, shared vans, and Uber. Front desk employee even set up uber acct for me and added a $20 credit to the acct. Location was excellent. Walked to Fishermans Wharf, to Alcatraz tour boat, local dining as well as Lombard St. Location is on the bus route as well. Rooms were on the small side(typical in the large cities) but very nice.

    4
    « Fishermans wharf stay »

    We had tried to book hotel zephyr but they were full and kindly recommended the BW Tucsan. It felt clean and safe. We were comfortable with the valet parking situation. It was $55 but that's the going rate. This was a perfect location to walk to pier 39. Trader Joe's is right around the back of the hotel. So convenient for snacks and drinks. They were all friendly at this hotel. We arrived a. It early and they checked us right in which was great. Never needed our car to get to where we needed to go.

    5
    « Great place »

    Stayed one night, best bed in years, clean room, 6 plugs on the desk, courteous staff well trained, lobby was active, two blocks from the Wharf, 6 from Ghirardelli's, best night sleep in a long time! I'll be back!

    4
    « Great welcome »

    After a along day travelling could not have wished for a better reception. All staff were excellent and helped us enjoy our stay and arranged our sightseeing as we had a limited amount of time. The location of the hotel was perfect for us as it was near the waterfront

    4
    « Best Western Tuscan »

    This was our first visit to San Francisco. The hotel was ideally located for us to do many things and go where we wanted to go. The rooms were clean and comfortable and the staff was very friendly and helpful.I would positively stay with them again!

    4
    « Excellent Stay »

    My fiance and I stayed 3 nights and were very happy. The location as others have said is key. We walked to pier 39, china town, north beach, union square, alcatraz, cable cars, the golden gate bridge...The rooms were small but clean and updated. Our housekeeper cleaned the room everyday well. The bath products were nice and smelled great. We liked the bar at the hotel as well. Definitely a good deal for SF. We also enjoyed having Trader Joes around the corner and Starbucks. We had dinner twice in North Beach and liked that area. The hotel also held our bags the entire last day since we had a red eye flight which was great! Go Lorries is the shuttle we booked ahead of time from SFO.

    4
    « Price and location a plus »

    Having arrived at SFO at 7:00 am from Sydney, after taking the BART to Embacadero station and the F-line street car to Fisherman's Wharf I arrived at the hotel at 9:30 am on a Sunday. So it was not surprising that a room was not available and I was happy to wait in the lobby nursing my jetlag rather than taking a walk in the soaking rain that had set in. The check-in was very cordial and friendly and I was advised that I would be allocated a room as soon as one became available. After 2 hours and watching others checking in being given rooms I approached the front desk and enquired - it was clear they had forgotten I was sitting in the lobby waiting. Nevermind, I secured a room at that point and from then on all was good. The room was spacious with all facililities from coffee (but not tea) making, minibar, free hi-speed wireless internet etc. The king bed and pillows in my room were probably the most comfortable I have ever had and helped for a good night's sleep despite jetlag. Location obviously a big plus being within walking distance of Fishermans Wharf and Alcatraz cruises. All in all, for the price this is a quality lodging in an excellent location with easy access from SFO via BART and street car.

    4
    « A Nice Location and a Nice Room »

    Well I've stayed here many times because you can't beat the location, amenities, or the value for Fisherman's Wharf! I walked from the hotel to North Beach, Chinatown, and Union Square and back taking Powell Street, Great for the hart. Too much sea food and bloody marys might have taken away from the exercise but the city has so many things to see that you have to relax and enjoy it......So,,,,relax and enjoy the bloody marys and seafood! The Tuscan Inn is a gret place to stay, even makes an old cowboy in the big city feel welcome!

    4
    « Ideal location but room for improvement »

    The highlight for us was that from this hotel we could easily walk on flat ground - unusual for hilly San Francisco! - to the wharf district, including the pier for the Alcatraz ferry and to the start of the cable and trolley cars and to bus tours. We were very appreciative of an upgrade we received and found the staff courteous and cheerful. The hotel had a stylish lobby with fireplace and bright banks of flowers behind picture windows. However, the paintwork and furniture in our room looked tired and, for the reasonably high price paid we expected a better standard. For example there were no bathrobes or slippers and there was no option but to have the linen changed every 3 days. We also thought the price of the valet parking was steep at $ 55. If I visited again I would check out other hotels in the same location before definitely returning to this one.

  • 3
    « Diappointed Brief Stay »

    Stayed two days at the Tuscan Best Western , the location is good walking distance to most attractions on Fisherman's Wharf. This was my first time as a rewards member to stay at a Best Western. Our room was small and crowded . Queen bed and small area to move around in the room. First time I ever stayed some p lace and my bed was never made and no new towels. They have a Conserve Plan ongoing to be environmentally conscious but... I chose to have new towels since my stay was only two nights. We returned from our tour at 6:30PM and there was no room service done. Called the desk and they very promptly apologized and sen ample new towels. At night even though we were on an upper floor, outside noise especially late at night or early morning was heard. I could here deliveries and trash collection. Try to get a room facing the flower garden. I must say that the staff was extremely pleasant and always helpful. They too were dismayed that I had no chamber service.

    5
    « Location is outstanding »

    From the valet to guest check in, it was a great experience. The hotel is located a block off Fisherman's Wharf with easy walking access to everything. Cable cars and trolley are nearby, making it fun to go touring. The restaurant serves a good breakfast & the rooms are clean with lovely linens. It was a great hotel to spend the last day of our California get-away.

    5
    « Great place for San Francisco Getaway! »

    Great place to stay while visiting San Francisco. Centrally located to all activities and sites on Fisherman's Wharf, most of them within walking distance. Staff exceptionally friendly and very helpful. Would definitely recommend this lovely hotel.

    3
    « Location, Location, Location and price »

    If you want to be close to Fishermans Wharf at a decent price, this the place. The rooms are tiny, but that is expected in this location, and it's also near cable cars and tour bus hubs. We walked to Pier 39 and the Aquarium easily.

    5
    « Surprisingly Great! »

    My company booked rooms for a conference in San Francisco. I was a bit hesitant of staying at a Best Western. The hotel is right on Fishermans Warf. Not great for commuting to meetings downtown but a fun area. The rooms were very clean and comfortable. The lobby was spacious and had a fire place! Overall the staff were very pleasant and welcoming. Overall it was surprisingly good service and stay for San Francisco! I would recommend!

    5
    « Great location and room »

    The Tuscan is very close to Fisherman's wharf, we walked to wharf for lunch and dinner and to Alcatraz cruise. Staff was very helpful. Room felt more like a bedroom and liked it wasn't so "business looking like most hotels. Beautiful hotel, lobby and courtyard. Hyde street line for cable car a few blocks away. Also rental cars available nearby.

    5
    « Nice and close to Fisherman's Wharf »

    Hotel was great. Cucumber water on check in was a nice touch. Beds were really comfy and The Dungeons show was awesome! Coupon from the hotel saved me some money and my 3 teenagers loved it! I screamed a few times myself! Breakfast in the restaurant was Excellent!

    3
    « Good Location to See the San Fran highlights »

    Very good location to easily access the main San Francisco tourist attractions. Close to Fishermans wharf for the ferry to Alcatraz, one block from a cable car turn around and importantly, an easy walk to In-N-Out burger. The reception staff were friendly during check in, handing out blow up balls to the kids, but the stars are the porter staff in the driveway. Very friendly and helpful. An asset to the hotel.

    2
    « Not good and smells »

    I stayed here for a conference and the front desk service was awesome but then it was downhill from there. Lucky I was sober when I saw the dog biscuits on the side of the lift as I might have eaten one if I had a few wines. Then out of the lift it smells old and gross it must be the dated carpet or the dogs allowed to stay here. My room was super small with a clean but dated bathroom. I opened the blinds which over looked a wall. Lucky for the ear plugs as the room was noisy and you could hear everything outside and in the hall. The bar fridge which was well stocked which was the only amazing thing about the room had small bottles of Coke which required a bottle opener to open it. I rang the desk twice and waited an hour at least for the opener before giving up and going to a room down the hall where there was a cleaner who gave me one from another room. From that moment on I realised I won't be calling to ask for a thing. The fire in the reception area was awesome but why was it burning in a heatwave which is such a waste of wood. A partner/customer stayed at the Fairmont which was opulent in comparison so I was depressed the whole time wondering why my company would put us in such depressing rooms. Lucky I relocated to the Grand Hyatt near Union Square on the last day to wait for my Partner to arrive, it was so refreshing and clean! See my review on GH SF it's awesome :-)

    4
    « For the price and location, it can't be beat »

    I did an exhaustive search of hotels in SF before finally settling on this hotel. The price was right (do a multi-platform search for pricing and you can find some good deals) and they don't nickel and dime you like a lot of the other hotels with "resort fees" and "surcharge for existing" types of things. Wi-Fi is free as well. Staff was helpful and friendly. The rooms are fairly small, but very comfortable, clean and quiet. The hotel offers complimentary coffee in the mornings and is decent. Don't waste your money on valet parking. It's fairly easy to park on the streets so long as you follow the signage. Overnight is free and pay parking starts at 9am. If you download the free app for SF parking, you can pay from the convenience of your phone. The location is great if you are interested in checking out the wharf too. Overall, highly recommended.

  • 3
    « Low on room service staff »

    The hotel is good. But are short with in room dinning staff. The order never arrives and when u call them the call goes to VM and I had to leave VM multiple times to get your Order delivered. No swimming pool or gym that I saw. Number of lifts per floor I felt should be more. Neighbourhood looks good and has parking as well.

    4
    « Decent Hotel, Superb Location, Very Expensive »

    The hotel is located in the Fisherman's wharf area - 3 blocks from The Embarcadero. It is a casual 3 minute walk to where the main attractions are like restaurants, Ripley's, shops, etc. Pier 39 is also within the vicinity - a mere 5-minute stroll away. The hotel looks a bit dated but is well-maintained. The room where we stayed in was quite small, especially the bathroom but it was fully functional. WIFI was fast and the flat screen TV was huge. The bed was comfy and we slept soundly. The service was hit and miss. The bellmen were very helpful and went out of their way to make us feel comfortable. The receptionists were so-so. Some were really nice while some probably did not enjoy their jobs too much. The valet parking attendants were really helpful but they mistagged our rental car on 2 occasions that caused us to wait a little longer for the car to be pulled out of the driveway. There is a restaurant adjacent to the building called Pescatore. It is an Italian restaurant and this is where we took our breakfast. The breakfast food was so-so. If only the prices were more reasonable, this hotel would have good value. However, the prices are a bit exorbitant and I guess this is due to the demand and location of the hotel.

    4
    « Short Stay »

    Stayed 3 nights, overall very pleasant experience, from check in too check out all the staff were very friendly, particularly the staff in the bar and restaurant. Room was small but adequate , a little dated but it was all about the location, so close to the wharf area and everything that this brings, when we next visit would not hesitate too book.

    3
    « Good location, but check your bill »

    The location is fantastic, close to fisherman's wharf and great for sightseeing. The rooms are a little cramped, but considering the price (one of the cheaper in the area) and this being San Francisco then this is to be expected. We stayed here for three nights for a long weekend over Fleet Week, which we didn't know was on until we got here - so things were very busy, but great things to see. There were several things that let this hotel down though: Firstly is the hot water situation, we travel frequently to many countries and have never had a problem getting hot water (unless we'd been told in advance), here though on the second floor it seems impossible to get a hot shower before 5.30am, which was a real issue for us as we had an early flight - despite leaving the shower running for 20 minutes, it was still cold. I don't consider this acceptable considering the price and location, if we'd been warned in advance, we could have allowed for this; but we told the front desk we would be leaving early and it was never mentioned. The hotel also has a green policy that allows for a $5 credit per room per day if housekeeping is not required, you hang a card on the door before 2am and the room will not be cleaned. We did this on 2 days and there was no credit on the bill, my card had already been charged and I had to ask them to credit this. Considering we are not US nationals this also had currency fees applied. We ate in the hotel restaurant one night and despite tipping the waitress 20% in cash she also added $20 to our room bill (we charged the meal back to the room). I don't consider this acceptable wherever I am, and certainly not in a place as expensive as this. To give the hotel their due, the person on the desk credited back the $10 and the $20 and comped $50 for the inconvenience, without having done this the hotel wouldn't have scored 3 stars. In summary, nice hotel, great location, but check your bill.

    4
    « 2 night stay »

    Nice room slightly small. Comfortable beds and pillows. Quiet despite being so central. Bathroom good, plenty of hot water and towels. Staff friendly and gave us our room quite early .. well before check in time. Ate breakfast in their restaurant which was good and plentiful. Enjoyed our short stay.

    4
    « A Good Night's Sleep »

    The room was well appointed, clean, and quiet. The room looked out onto a landscaped courtyard, so there was no street noise whatsoever. The bathroom was clean and the towels were fluffy. I only gave it four stars because it only offered morning beverages not breakfast.

    4
    « Nice Room »

    The room was very clean although it was extremely small especially in the bathroom area. I waited a very long time to check out and they did not offer express checkout due to the honor bar. Very convenient location to the wharf.

    2
    « Unhelpful »

    Due to a delayed UA flight missed our first night at the Hotel. Emailed the Hotel and advised them with 24 hours notice to make sure room was kept. Arrived at Hotel and made to wait over an hour for the room (even though the previous night had been prepaid 2 months earlier) and advised another additional 2 hour wait if want a quite room. No refund or offer for partial compensation made for paying for 3 nights yet only staying 2 nights. Front counter Staff unhelpful (this is being kind) for whole stay. No help offered to get luggage out of Shuttle bus to room. Had the entrance door opened for us once in whole stay. Dinner in Restaurant was excellent, however, Breakfast was very poor. Saved 40% on Bike hire by not using the Hotels booking service. Only noise from Room was from gardener cutting hedges at 7.30am in the morning right out the front of our window and him spending several minutes loudly trying to get the homeless person to not drink out of his watering can.

    5
    « Amazing! »

    This hotel is right near the wharf and provides great service. The rooms are lovely, comfortable, and their restaurant has amazing food and drinks. Honestly one of the best hotels I have stayed at in the Bay Area!

    4
    « Nice hotel »

    Nice hotel with a good location in Fisherman's Warf. Room was small but very comfortable and clean. Staff was helpful. Restaurant had a great happy hour from 3 - 6 with free Bruschetta with purchase of 2 drinks. Good food and reasonably priced. Arrived there at night and thought the area was dangerous. It wasn't. There are just a lot of homeless people in the area at night but no one bothered us. Would recommend this hotel to anyone.

  • 4
    « Good hotel near Fishermans Wharf »

    As soon as we arrived at the hotel we were made to feel welcome. I think his name was Antonio on reception explained everything about the hotel and gave us a map of the area. He told us where there was a local shop & about the restaurant attached to the hotel. There is free coffee in the lobby in the mornings as well as a coffee machine in your room. The room we had was lovely clean & bright. We spoke to the concierge about the hop on hop off bus & he explained the different routes & how we could use the 2 day ticket to our advantage. We loved the location & found it to be very convenient. We rode the street car into Union Square and then after visiting the shops we walked back to the hotel which took about 30 minutes. I would definitely use this hotel again if I get to visit San Francisco again.

    4
    « Great location »

    Excellent location, only a short walk to the Fisherman's Wharf shops and restaurants. The bathroom was small with the vanity actually outside the bathroom. The room was also small with no place to leave our suitcases except on the floor. Having said that we enjoyed our stay. The hotel restaurant, Pectatore, is very good and reasonably priced. Entering from the street you might not even be aware that it is part of the hotel. It has that feel about it. On leaving the hotel car to the airport was offered to us at the same price as a taxi - $55.

    5
    « Best Value/Location Combination »

    The staff was friendly. The room was clean and updated. Valet parking was cheaper than other hotels in the area. The room was much cheaper than other hotels nearby. It is about a five minute walk to a trolley stop and about a seven minute walk to Pier 39.

    4
    « Great location, friendly staff »

    We stayed here as our first base on our road trip along the Highway 1. The staff at the hotel were all really friendly and approachable, the valets always held the door open for us and greeted us which was a lovely touch. Our room was plenty big enough for the both of us, the room didn't have a view as it was facing into the building, but we were not fussed by that as we were out most of the day. Both the room and the communal areas of the hotel were very clean. The free tea and coffee in reception in the mornings was good, probably didn't take advantage of it as much as we should have. Location wise, the hotel was perfect for what we wanted close to the waterfront and pier 39, lots of shops and restaurants within walking distance. All in all great hotel to start off our trip.

    4
    « Great tourist location for the price »

    Prior to our trip I researched at least 20+ hotels. This hotel, just blocks from Fisherman Wharf, was the best value. Overall we enjoyed our stay. We weren't really in our room very much, but while we were, it was quiet and comfortable. The king size bed was a comfortable pillow top, and we never heard any sounds from outside or other rooms. There is a restaurant connected to the hotel, we ate breakfast there once, but decided to venture out for other meals. The location puts you right near Fisherman's Wharf, Ghirardelli's Square, the Trolley line and close to Golden Gate Bridge. If you're heading into downtown, there's easy bus access, but we just took an Uber everywhere for around $10. Also, when we checked in we let the concierge know we hadn't been to SF before; he gave us 2 free tickets for the hop on/off tour, which was a nice gift and good way to see the city. As a tip, they have umbrellas in the closets for use, so if you're coming here and are worried about rain, they have you covered. Pros: Location, price

    3
    « Not bad but trades on its location »

    So, this was the first stop in a multi-centre holiday and I cannot fault it's location. 5 minute walk and your right in the middle of Fisherman's Wharf. However, despite the name and the very nice ( but expensive) adjacent Italian restaurant, it is not in little Italy. Our room was very small and the sink was in the bedroom, which opened directly onto the corridor. A simple vanity curtain would solve this. The room by room air conditioning was very noisy and adjacent rooms could be easily heard. The in room consumables were, as for most hotels, eye wateringly expensive. A bottle of water more than double what it cost in the Safety next door. I accept we were at the end of the summer season but the room and the hotel in general looked very tired, stained and in need of maintenance. And there is no excuse for torn and frayed linen. In summary, great location but rooms and standards let it down.

    5
    « Great Spot in SF »

    if you are doing Alcatraz or Hop on Hop off Bus Lombard St. or any thing around Fishermans Wharf this is the place to be. Clean modern hotel nice room. Bell Hops out side very helpful. Parking Expensive though so dump the car.

    4
    « 5 day visit »

    Nice hotel friendly & helpful sfaff near the fishermans wharf 5 min walk . Nice restaraunt attached to the hotel . Alcatraz a must visit & napa valley . Nice places on the wharf to eat . Hollywood cafe accross the road best breakfast might have to queue if not there for 7am but well worth it . Boudins do a lovely clam chouder a must have while there .

    4
    « Excellent hotel »

    This is 5 minutes from the famous Fishermans wharf so perfectly situated for all the attractions. Rooms are very good quality and the restaurant excellent Italian food at reasonable price. If you are a real ale lover try the IPA! Down side which seems to be in most of the hotels is no resident drinking after 10.00 - very odd compared to hotels in Europe.

    4
    « Nice Stay- very small rooms »

    Location was convenient to pier 39 where all the action is. Location made the expensive rates worthwhile. Reception was not very welcoming however valet was more than helpful. Didn't get there in time for the manager reception, rooms were Very small. In the end we were happy we chose to stay there.

  • 5
    « Great Location and Frank the Bellman was exceptional »

    This Hotel is a great location which is walking distance to Lombard Street and Fisherman's wharf. Frank the Bellman was exceptional! He went out of his way to give us directions and make sure we had everything we needed.

    5
    « Fantastic location »

    We spent two nights at the hotel and found the location just perfect. The room was an adequate size for a family of four with a small bathroom and dressing area. We had no complaints, everything was clean and fresh. With young children the location was ideal for Fishermans Wharf and walking to the trolleys. Safeway is just on the corner across from the hotel which was great for getting supplies for our room. The coffee in the lobby was much appreciated.

    5
    « Fabulous hotel near attractions and bus routes »

    Fabulous location, comfy rooms, friendly and helpful staff. Easy walk to Pier 44, Pier 39, Alcatraz, Ferry Building, Ghirardelli Square. Also a short walk to major bus/trolley lines. Roughly a $65 cab ride from the airport. Highly recommend

    4
    « If you absolutely, positively have to stay at the wharf... »

    I personally will never stay down at the wharf again, it is dirty and a little too "touristy", and so For the money this place was, I'd stay at Union Square or SOMA instead. BUT, This is a very nice hotel in a great location down in the middle of Fishermans Wharf, two short blocks up from the water. Very clean, the staff are all friendly, and it has a nice restaurant called Pescatore. Downsides: $55.00 per night for parking, more if you have a larger car. I don't remember this being disclosed when making my reserve, although it might have been in the small print. Also, I don't know this hotel would be good for families, I'm not sure if it had a pool, etc. didn't ever look for it as it was just my husband and I this trip.

    5
    « Jewel at the Pier »

    Fabulous find just blocks from the Pier and trolley stop. Room was much larger than expected, new and modern decor, quality restaurant attached, and great staff. Terrific value in a very expensive city.

    5
    « A real pleasure »

    The location cleanliness and personable service by all staff made the our stay in San Fran an absolute joy. We would stay here again in a heartbeat. Right from the first welcome to our departure all was taken care of with ease and grace.

    3
    « Great Location but Noisy Rooms »

    The hotel is perfectly located in Fisherman's Wharf. It is a quick walk to all the best restaurants and piers. There is also a trader joe's around the corner, which is nice if you want to grab a quick breakfast or go on a afternoon picnic on the pier. The service was great- bell boy Matt took good care of us and made us feel very welcomed. Everyone was helpful in advising where to eat and places to visit for the weekend. The only compliant was the woman who checked us in was really rude to my mother. I heard her say something under her breath as we walked to our rooms, not sure what it was but it didn't sound nice. The rooms are really nice, however they are noisy. We could hear everything in our room.

    3
    « Comfortable and clean »

    Biggest complaint: Had trouble getting hot water in shower and sink. We liked the concierge Ayaz. He spoke a bit quick with a lot of information all at once, but he helped us out with a couple requests and got the job done. A nice guy

    3
    « S.F. is a microcosm of Liberal policies »

    This hotel is located near Fisherman's Wharf. It is a nice hotel but way overpriced. You have to trip over bums and vagrants to get to it. However, this is San Francisco. Vons, trash, and streets falling apart. A wonderful City gone to hell because of liberal policies

    5
    « Great Location »

    As you have read about this hotel, it is a great location. Only a few blocks from the Wharf. There is a grocery store to stock up on goodies the next block over and you can park there overnight. 24hr parking is 36$ with NO in/out options. The hotel charges $50-$55 for valet parking. Beware of the many signs you see at 25$: NO overnight parking allowed in those places. Rooms are small but modern and very comfy and there is no continental breakfast.

  • 4
    « Very nice indeed »

    We knew when we pulled up outside the hotel it was going to be good. Very good car valet service on site and very friendly and helpful reception staff - particularly would mention Mary Jane and Nelson. The room was small but very well equipped and more than sufficient for our two nights. Breakfast was served at their own restaurant which was good and fast friendly service. Great location, just five minute walk from Fishermans Wharf. More than happy to recommend

    5
    « Great location! »

    The hotel was clean, great mattresses, and the location was close to everything! The room had pretty of room. There is a grocery store around the corner to stock up on snacks. The staff was very helpful. Great place to stay! We would stay here again!!! We were able to walk so many places!

    3
    « Great Location »

    This hotel offers a great location within walking distance to many places that we visited. The staff was friendly and available at all times. We did have an issue with not having hot water. We had to call several times to access the hot water. There is no continental breakfast offered, so if you are in a hurry to get somewhere in the morning, you will need to plan accordingly. Our only other issue was that we had no drawer space and lived out of our suitcase for the week. Other than that, the hotel is conveniently located and very clean.

    4
    « Good Location »

    The hotel is well located a few blocks from Fisherman's Wharf. We were greeted by friendly and helpful staff when we drove up. The front desk staff were also great. The room was ok at best. It was clean and modern but small with absolutely no view other than another section of the hotel and roof tops. Valet parking is steep at $55 per night. We skipped the on site restaurant for dinner (as did most of the patrons) since the menu wasn't that appealing. There are not a lot of choices for breakfast in the area so we went downstairs all three mornings. Breakfast is adequate at best and pricey - $40 average for two with tip. Eggs Benedict had overcooked eggs and a strange taste to the sauce. The rest of the entrees were so-so. Service could be slow at times as well.

    4
    « Great location »

    Walkable location to Fisherman's Wharf for Alcatraz Tour and Hop on Hop off Trolleys. Hollywood Cafe across the street has the best breakfast in town (do not be turned off by the wait line as it moves fast) Grocery store, Trader Joe's and Walgreens nearby. Pescatore Restaurant attached is good. Downside is high price for overnight parking. We waited to pick up our car until the morning that we left....Uber from airport is $22-$23.....Free coffee in lobby and free wifi....We were told that they are about to begin a large renovation. Great friendly staff. Concierge very helpful.

    5
    « Another amazing stay »

    This was the second leg to our trip following 4 nights in Vegas which hadn't been a great experience hotel wise. It's been 2 years since we stayed here previously and was so pleased that the service and hotel was amazing as ever. Firstly rate wise this is actually usually better priced than the holiday inn express on the next block, our request for near rooms as we were also travelling with my mum for her 65th birthday was confirmed on arrival and mini cupcakes and prosecco greeted us on arrival. All of the staff are so helpful , the rooms are spotless and have huge comfy beds. First night we ate dinner in the Italian hotel linked to the hotel which was nice but expensive and the service in there lacking. Thank you again to this hotel for such a great stay , especially to Anthony on reception who is so welcoming and fantastic. Walk along to the Hollywood cafe for an amazing breakfast, and Jacks Cannery on the wharf is a great bar with good food, great prices and a great team.

    5
    « Tuscan Inn Best Western at Fisherman's Wharf, SFO »

    Great hotel near Fisherman's Wharf in San Francisco. Also near cable car to China Town & Union Square. Great Restaurants, easy access to tour boats and Pier 39. Rooms are clean and nicely decorated. Loved it!

    4
    « Best western tuscan »

    Location good. Staff helpful. Room is small and has no view. Room is clean and shower is good but room does have a musty smell when you first enter. Grocery store and Walgreens right across street. Pescatore restaurant attached is very good with reasonable prices.

    3
    « Not the best bet in the Fisherman's Wharf Area »

    I booked a reservation through Priceline. By mistake, I booked two days instead of one. I notified the hotel and they did not cancel the wrong day reservation. Beware of the hidden prices. You must park by valet and it is $55.00 a day, even expensive by San Francisco standards. The food room service is terrible with pizza being the only option even though there is a good restaurant affiliated with the hotel The Sheraton and Holiday Inn in the same area are better bets for sure.

    4
    « Better Than I Thought »

    Great location - on North Point St, so it's a couple blocks from the noisier Jefferson St. Trader Joes and Starbucks just around the corner. Nicely maintained, better than other hotels in the general area. Clean rooms, a little small but comparable to other hotels as well.

  • 4
    « Beautiful hotel and perfect location! »

    The lobby is lovely, service was wonderful and it's a quick walk to Fisherman's Wharf. The rooms were a bit small, but very well appointed. Lovely linens and extremely comfortable bed. The hotel is pricey, but location, location, location. You are also within a few blocks of a bus stop, trolley stop and Ghiradelli Square.

    5
    « San Francisco Experience »

    This hotel is located within walking distance of all the excitement on Fisherman's Wharf! The staff here go out of their way to make sure you have a great experience there. I would definitely stay there on my next visit.

    2
    « Unsatisfied Traveler »

    Read answers above I have had to say it like 3 times. Best western more like worst western No one offered to make it better it started by not being able to book the package I wanted. Then we get there and we are informed that they do not do any town car service anymore. Coffee ended at 9am on a sat. bar closed at 10p on a fri on a holiday weekend. the shower head was week. my pillow case was dirty.

    5
    « Excellent, Friendly Hotel. Quiet, Great Location & Great Beds »

    We recently stayed at this hotel with our 3 kids. Really liked it (although the tourist area of pier 39 was not to our liking, the hotel is still very well situated for San Fran). Comfy rooms, and a surprisingly good restaurant downstairs where we had the best meal we had in San Fransisco. Friendly receptionists too. I'd recommend this hotel to anyone.

    5
    « Anniversary Trip »

    Lovely hotel, beautifully appointed and caring staff. They gifted us with a bottle of champagne as well as cake and berries for our anniversary, so a nice touch! Nice to have the bar fridge in the room, and the room had a coffee maker, but coffee not to my taste! Area was really handy to Fisherman's Wharf, but also to Safeway, Trader Joe's, Walgreen's and several Starbucks, as well as a Ross was right next door. Plenty of food and entertainment options within walking distance, and was quick to the different piers for boat trips, alcatraz, bike rentals, as well as grabbing the many transit options available in SF.

    4
    « Great location »

    The hotel is a just short walk to the Embarcadero and Pier 39. The hotel is comfortable with a restaurant conveniently located in the building. The room is somewhat on the small side, but is comfortable and is worth the trade-off for the location. The hotel offers valet parking, and though they mentioned self-parking is available, they didn't make it clear that self-parking is only across the street in the same location as valet parking. I suggest self-parking to save money as the cost of the hotel and valet parking adds up.

    5
    « Location, location, location »

    Short 2-day visit, wanted location within walking distance of restaurants and attractions; the BW/Tuscan was perfect for our needs. Concierge was very helpful, only thing missing was some type of breakfast amenity that most hotels now provide.

    5
    « Had everything needed »

    A good base from which to see San Francisco. Although Fisherman's Wharf itself is something of a seaside tourist trap, the hotel itself was just far enough away. Our rooms were clean and very comfortable, albeit that they didn't have my h of a view. The staff were friendly and accommodating. Didn't try the breakfast as there were some excellent alternatives like the Hollywood Cafe just up the road.

    4
    « Close to Everything »

    The hotel room I stayed in was quite small but clean. When you have more than 1 person in a room a bit more counter space would have been nice. The location of The Tuscan is great! You are within walking distance of many attractions. Not only attractions Safeway, Walgreens and Starbucks are minutes away.

    5
    « Close to Fisherman's Wharf »

    The hotel is comfortable and close to fisherman's Wharf. Easy walking Distance. They help in booking attractions. If you are driving the cost to park a car is steep, I believe I was quoted $55. If coming from the airport Supershuttle is about $17 each way.

  • 3
    « Good value! Great location! »

    If you're looking for luxury or even above average ambience this is not the place. If you are looking for a great location that is walking distance to the Wharf, North Beach and other attractions this is the place. While some may argue with me about value, let me clarify that you need to stay tuned to your reservation. We originally booked the room at a rate of $249 with no parking concession. Two days before our trip I booked the same room at a rate of $159 including parking. This change was made directly with Best Western. We were here for an overnight stay on our way to Sonoma. This was a perfect spot. While I am not certain I would want to use this property for an extended stay, it worked well for this. Property could use some updating.

    5
    « Beerfest at Pier 35 »

    Hotel was very easy to find and very near to Fishermans Wharf. Paid $50 for valet parking since there is never any overnight parking in SF. Hotel lobby looks great, nicely decorated also. We only needed to stay for the night, but the room is nice and the bathroom also. Modern design, i loved the window shutters reminds me of my own home. The Front desk people were very nice to us, except for the girl named Jamie!! She was very rude to my wife when she had called to book the room. And my wife inquired about upgrading our room to have two beds instead. Jamie replied very rudely to my wife. My wife called the manager, who was very nice! and which they ended up giving us the upgrade for no extra charge. Paying the extra fee for the upgrade was not the problem, it was Jamie's attitude. Thank you by the way for the manager person! All in all we would stay there again, it is a nice hotel.

    4
    « Great Location »

    Stayed two nights and location perfect. Close to Fishermans wharf. Staff extremely helpful and assisted with booking a couple of tours. Meals and happy hour highly recommended with great food and friendly atmosphere. Would certainly stay again if back in San Fran.

    2
    « WATCH YOUR STUFF »

    THEFT Everywhere, Parking is dangerous. Staff mostly not very friendly. For the price you would think that you would feel safe in the lobby but you don't. Keep and eye on your stuff all the time. To many seedy characters hanging around the lobby and just outside the hotel.

    5
    « Friendly staff and great location »

    The staff here went above and beyond and was very friendly during my 5-night stay. Nelson was helpful and smiling always, and he genuinely cared how my stay was going throughout the week. This hotel is very clean and was pretty quiet at night for being in a busy area. Lots of things to see, shopping, Trader Joe's, and great food in walking distance. I recommend walking to the Fior d'Italia on Mason Street for an old-time San Francisco setting.

    2
    « Tired indeed. »

    We stayed here after reading good reviews. We stayed in a double queen. Pros: The room had decent sound proofing, we couldn't hear any neighbors. The location is close to the wharf and there's a great Indian restaurant within walking distance. Cons: The room was small and in sad condition. There was a minimum of space between pieces of furniture and walls, I can't imagine staying in the room with someone other than family. Judging by the published photos, the rooms are all the same size and they stuf two queens in a room that is a nice size for one king. The mouldings needed a coat of paint in several areas. The cabinets looked well-used and sagging in spots. The faucets were not adjusted well and if you didn't turn them exactly right the water would drip. Parking was advertised as $30-something on the website, but $55 upon arrival.

    2
    « A bit tired and watch your credit card »

    Stayed for three nights. Had my credit card cloned at the hotel after giving the details to reception for room charges. Have e-mailed the manager but no response. Rooms are a bit tired and one of the lifts was being refurbished when we were there making it a bit difficult to get around especially when a coach load of school children had checked in.

    4
    « Excellent Location »

    The hotel has comfortable rooms with a restaurant for breakfast and dinner. It is in easy walking distance of Fishermans Wharf and Pier 39, plus many of the other San Francisco attractions. I would recommend it to anyone wanting to stay in a good, reasonably priced hotel in a very good location. It is close to the historic Cable Cars to go to Union Square and then to return on the Street Cars. $35 for 5 of us to go up and $7 for 5 of us to come back !

    4
    « Great location in San Francisco »

    Very good spot to discover SFO but expensive for the standard of the hotel (I would rate it 3-4 stars on an international scale). Parking fees of over USD 50 unreasonable, parking accross the street is cheaper, USD 36 per day. Nice personnel and design of the rooms.

    4
    « Perfect location »

    The location is perfect for this hotel. It's two blocks from Fisherman's Wharf. Across the street is a supermarket and each room has a mini fridge. It's far enough away from the action to be somewhat quiet but close enough to walk to the tourist attractions. The valets are awesome, the restaurant is expensive, and some of the front desk staff is need more training on tourist spots. We were there the same weekend as the marathon and were told by the front desk there was no way we could get to our tour at Alcatraz. The concierge and valet got us cabs and there was no problem at all. Beds are super comfortable! Depending on room, you could have a great view or view of a parking garage.

  • 5
    « Heart of SF »

    This place is perfect. The rooms were spacious and clean. The entire staff was courteous and welcoming. The location is within walking distance to shopping, dining and all the tourist attractions. Spent my birthday here and it is now my fav place to stay in the city. Convienent, Comfortable and Cute!

    3
    « Really not great for business »

    The district and the hotel are quite pleasant. Fisherman wharf is full of nice restaurants. I had a room with a view on a wall and a loud noise of air conditioning. Apart from that, the room standing is good. We were a business group of 15 persons and the overall experience has been disappointing. Slow check in, bad information at the reception, catering was just ok and the meeting room is not really adapted. Would not return for business.

    5
    « Great Location with a Fabulous Staff »

    My daughter and I had our first stay at this hotel recently. The decor is beautiful, the cleanliness is outstanding, the bed is very comfortable and the location is excellent if you wish to explore all that San Francisco's Fisherman's Wharf has to offer. We had asked for a quiet room which is exactly what we received. I'm a light sleeper, not used to city traffic noise; but, the hotel had the perfect room for us to rest peacefully. The room was a little small (we had a queen bed room); but it was extremely clean and comfortable, and had all the amenities that typically make your stay nice. All the staff that we encountered, both at the hotel and the adjoining restaurant/bar, provided us with excellent service. I will definitely stay at The Tuscan on our next trip to the city.

    3
    « Ordinary Motel at a Luxury Price »

    The best feature of this place is its location - a short ride to Fisherman's Wharf. The photos on its website lead you to believe it is a classy hotel, but it is just a brick and mortar building. My room looked onto the next building. The room rate at first glance seems reasonable, but there are inflated hidden charges, some that are not disclosed until after you've checked out. Parking is $55 per night. Bedside water, seemingly complimentary, was $10. Breakfast, included at the time of booking, was not, at checkin. The final bill came to $400 for a one-night stay (including parking and breakfast for two). Perhaps that is the going rate for a motel room in the City, but I would have felt better about the bill if I didn't feel like I had been deceived.

    5
    « Perfect location »

    Hubby and I stayed here for 4 nights. Very comfortable stay, staff we more than accomodating. The room was everything we needed, Tidy and comfortable. The bathroom was a good size and clean. Location wise it was prefect. Just a short walk to Pier 39, restaurants and shops. Also close to the cable cart and lots of other transportation options around also.

    4
    « great location »

    Our single queen room was a ?tight fit,? but adequate. It's all about location close to the Fisherman's Wharf?and walkable to the Ghiradelli Square. Valet parking is expensive but highly recommended, because it's more secure, very limited on-street parking, and you can come and go whenever you wish. Front desk experience was helpful and friendly-to-entertaining.

    5
    « Catering for our Business Meeting »

    Our company love Debbie Jimenez and her crew! They are professional, friendly, great customer service! For many years, we have been using this property for our meetings, luncheons, overnight stay. This location is so convenient, close to everything. I highly recommend this place!.

    3
    « Disappointed »

    If the only thing that mattered was the friendliness of the staff, this hotel would get 5 stars. Everyone we dealt with was very helpful and nice. But the hotel itself is nothing to write home about. With fading carpets and chipping paint, it needs some freshening up. The rooms are too small and the aging furniture is not pleasing, though the beds are very comfortable. The bathroom was nice enough, but our room had no running cold water in the sink. The view out in front is of an aging building with a lawn of dead grass. But the most disappointing aspect of the hotel is its lack of services and amenities. No pay-per-view movies on the tv. No room service except for breakfast, so your choice is to call a local pizza joint for delivery. No pool, but in fairness, I knew that going in. No video checkout, so you stand in line when you're ready to leave. All in all, it was serviceable but certainly nothing special, and since all the properties in the three-block radius are similarly priced, we'll probably try the Hyatt or Pier 2620 next time.

    4
    « First experience in San Francisco »

    The staff was very helpful and courteous. The rooms were clean and the beds were comfortable.There was a slight stagnant odor to the room. It was a short walk to the wharf and other attractions.The room was a good size for a hotel in a major city. The cost of this hotel was higher compared to the other hotels we visited in California and because of this I was surprised that there wasn't a free shuttle to the hotel from the airport.

    5
    « 2 blocks from Pier 39 »

    We loved this hotel. I can't imagine a better location. We arrived earlier than expected (1pm) and they let us check in! The hotel's restaurant is called Pescatore, a really delicious Italian place. If you want to dine elsewhere, you have choices all over the place from fine dining to fast food in any direction you turn. If you plan to take a cruise of the bay or go to Alcatraz, you are about a 5 minute walk (and I walk slowly) from the Pier. Fisherman's Wharf with lots of touristy shops and all sorts of restaurants is one to two blocks from the hotel and goes on and on. I requested a quiet room and it was extremely quiet except for errant seagulls in the morning. Great way to wake up. If you need a Walgreen's you have one across the street. Want to shop at Cost Plus? It's in the same block as the hotel. It is certainly possible to walk to Lombard St. to see the crookedest street. Beautiful way to see the neighborhood. There are two trolley lines that depart very close by. One is about 1 and a half blocks away! I cannot wait to stay at this hotel again.

  • 5
    « Clean rooms, nice staff, great location! »

    Stayed at the Best Western Plus Tuscan for our wedding anniversary. Staff was very helpful and courteous. The rooms were spotless and set up nicely. Finally, the location was perfect for walking to the wharf to enjoy the views, food and activities. Highly recommend this hotel!!

    4
    « Stayed on a recent trip to the Wharf »

    We stayed for one night before headed to Napa Valley. The hotel and room were clean and nicely sized. It is located in a great spot within walking distance (just a couple blocks) to all the happenings at Fisherman's Wharf. The shower and toilet are separate from the sink, which was located in a small alcove outside of the bathroom. We stayed in a standard queen sized room. I'm not a fan of spending $250 on a hotel without at least a continental breakfast or more to offer than coffee, but we quickly found out that San Francisco is just that expensive!!

    4
    « Worth the money! »

    San Francisco has a plethora of hotels in which to anchor a stay. The Tuscan is definitely worth the money for its location near The Wharf, its exceptionally friendly and helpful staff, and it's delicious Pescatore Italian restaurant. Kudos to concierge Djono, front desk staff Anthony & Nelson, and valet Thanh. While the king room was rather small, it was adequate. We could have used a microwave in place of all the goodies available for purchase. The no-housekeeping option in return for coupon/reward points was a nice touch.

    4
    « Good Times »

    Practically the best location in the entire area. Within walking distance to just about everything. Staff was helpful but some could have smiled more or at least fake one. Cleaning staff seemed more cheerful than front desk. Rooms were clean and comfortable. I would stay there again.

    4
    « Great value in a great spot! »

    I thought the Best Western Tuscany was great. We were in Fisherman's Wharf- a perfect spot to start your trip to San Francisco. We had great service at a great price! It made our stay in San Francisco even more enjoyable.

    3
    « Good location »

    Check in was fine. It felt a bit rushed. The rooms were decent sized and clean. Hotel was quiet over all. Staff was friendly and accommodating. I made a request for additional pillows and they were quick to respond. Breakfast did not come with the room but there is a nice breakfast place down the street. The location is good. Short walk to Fishermans Wharf and other tourist options. Lots of sining options close by too.

    5
    « Great room, great location, great hotel! »

    My family of four stayed at the Best Western PLUS The Tuscan on a recent trip to San Francisco and couldn't have been more happy with the room and the location. The Tuscan is not a luxury resort but it provided everything we needed and wanted from our hotel. The room was clean and comfortable, (super comfy beds), the windows were big and bright, and the bathroom was suitable. We were very happy with the location of this hotel. Everything we wanted to see in the city (Fisherman's Wharf/Pier 39, Chinatown, North Beach, Ghirardelli Square, bike rental locations, cable car pick up, etc.) was within about a 30 minute walking distance with the exception of Golden Gate Park which was about a $15 uber ride each way. Parking was pricey ($55/night) so if possible avoid having to park a car - we had a rental car for our drive down the coast to LA and in hindsight we should have rented a car the day we left San Francisco as we did not use it once while in the city. We highly recommend this hotel and will likely book here again if planning another visit to San Francisco!

    4
    « Nice weekend at a great location »

    Since the Bay Area is close, San Francisco makes a great weekend getaway. This was our first time staying at the Tuscan and we stayed in adjoining rooms with adult daughter is the other room. The hotel and the rooms were nice - comparable to the other hotels at which we've stayed. However, only valet parking is available at the hotel for $55 a night. There is a parking lot across the street, where you can also leave you car, but that has its own risks. They have interesting deal, where one can forego room service and get $5 credit on your bill, each day. About that garage across the street, on the first night there were some late Friday night revelers have fun as near their cars parked on the top floor. The sound woke some of us up. This lasted 20 mins before they got in their cars.

    4
    « Great Location, Small Room »

    The location is great because it is in the tourist area of fisherman's wharf. The room was small and there was no view, the window looked out on to a wall. The bed was comfortable. Elevators are slow, so I usually took the stairs. There was cucumber water in the lobby.

    4
    « First trip to San Francisco »

    We were traveling cross country in an rv & decided to take train/bus in to San Francisco. It was a great pick for a hotel, just a couple blocks from Fishermans Wharf! The staff were very friendly & extremely helpful. We booked a small tour through the hotel which was absolutely the best . The guide was outstanding & brought us to all the city highlights. For a trip we've waited so long to take, the hotel was wonderful.

  • 5
    « Great location, helpful staff »

    This hotel is conveniently located in close proximity to Fisherman's Wharf, which worked well for tour of Alcatraz and whale tour that I had booked. I've stayed in Union Square before as well, and this location was much more convenient for my itinerary on this trip. If you plan on doing a lot of boat tours/ferry rides, this is a fantastic location. Free wifi worked well, didn't have an issue with noise, and everything was up to standard. The rooms could use some updating in decor, but that's strictly from the aesthetic standpoint. I didn't take advantage of the offered happy hour coupon for the attached restaurant, but it is a nice added bonus. The front desk staff was very helpful in helping me figure out how to get to the airport via public transport. They were very friendly as well. I'd recommend this hotel and would definitely consider staying again if I return to San Francisco.

    4
    « Nice location! »

    Located two blocks from the bay and Fisherman's Market. Located very near the foot of Powell Street for the streetcar. More conveniently for families, there are a number of vendors nearby including bike rentals and shopping. Very organized and clean. Smaller rooms as in any large city.

    4
    « Nice friendly quality hotel but unfortunately only one lift working in the height of summer »

    Great position near famous Fishermans Wharf on bay Valet parking and garage available Nice comfortable rooms with comfortable beds clean bathrooms and air conditioning Pescatore restaurant attached to hotel serving good breakfast and dinner - good food menu and good selection of wine and beer Fresh coffee bubbling in reception area and also cold water permanently available Friendly team - My wife and I would happily return

    5
    « Great hotel, excellent location »

    We were greeted here by the friendliest reception staff (Ed) on our 17 day road trip-the welcome was fantastic-before we'd even checked in we had been given a map with directions to local spots to spend the afternoon. Every member of staff we dealt with was friendly and helpful. Our room was spotless, bright and comfortable. The hotel is only a couple of blocks from Pier 39 with numerous restaurants and cable car terminus nearby. The only reason for almost not giving this hotel a 5 was the wifi. It was incredibly slow-to the extent it was virtually unusable in our room although the lobby was a little faster. Overall a lovely place-would highly recommend.

    4
    « Hotel stay »

    The staff are very friendly and helpful. The hotel is well placed with a supermarket round the corner and is a short walk to pier 39 and the wharf. The room had two queen beds which were very comfy. It is, however, a bit tired looking and needs decorating / updating

    3
    « Average hotel in an amazing neighborhood »

    We spent a week at this hotel when visiting San Francisco for the first time. It was pricey but the nice ratings and close proximity to Fisherman's Wharf sold us! We booked online through TripAdvisor about one month in advance and saved a considerable amount of money on our stay over a holiday weekend. The hotel itself is average in terms of cleanliness and room accommodations. The front desk staff, especially a gentleman named Nelson, were very welcoming when we arrived and checked out. The room stewards we interacted with were also friendly and professional. Our hotel room itself was servicable though rather small and cramped for 2 adults. Our 3rd floor room had a very comfortable queen bed as well as a small desk, rolling chair, wicker chair and ottoman, and small dresser/TV console with 2 square drawers. Since we were staying for a week, we had a lot more stuff than 2 drawers could hold so we ended up living out of our suitcases in the sparse amount of floor space. The room was also equipped with a mini fridge, coffee maker, and a very large HD TV. The room's bathroom was also light on storage space but the tub/shower combo in it was large and well designed. Overall we were pleased with our stay.

    1
    « Great place for dogs, not for people »

    First off, I'm a dog lover, We have two. My issue is with cleanliness in the hotel. Our room and the hallway smelled like dog pee. We were their for 3 nights. We asked for a room change, but were told they were sold out (We are also Diamond status). Dogs barked all night and there was a lot of noise in the hallways. On our second day, they did not come to clean the room until after 4pm. This is an older hotel, It's very worn out. The rooms have poor lighting. It is a good location, but there are a number of other hotel chains in the area as well. The room was 300/night I think I'm complaining to much, the bottom line is the room smelled as did the hall ways. I would not stay their again

    5
    « Great Location. Dreamy Bedding »

    My husband and I have visited the Tuscan Inn each time we visit San Fransisco. The quiet, close location allows us to walk to everything in Fishermans Wharf, North Beach, and Chinatown. We've taken the hop on/off tour bus in the past but decided we needed to walk after eating such delicious meals. The bedding is the best of any hotel we've visited. I've emailed management to get the manufacturer of the pillows... They're that amazing! The staff are courteous and helpful. I've compared pricing, and I won't stay anywhere but here for comfort and location.

    4
    « Was advise this was formerly a boutique hotel »

    Matt, our Valet guy, checked us in and he was there when we left the next day. Super nice guy and very informative. Coming in to the hotel, the lobby is pretty. Check in was smooth. Elevators, only 1 of 2 were operating. So there was a wait. At check in, I was advised none of the rooms have a 'view'. She said we have a courtyard view. We didn't. It was a busy street view. The rooms are SUPER SMALL. Especially if you need two beds in the room. Very compact. Our A/C unit in the room only partially worked but it did what we needed it to for our stay. We just put it at a lower temp. Beds were very comfortable and the shower felt great. Needed it after walking so much the night before around the warf area.

    4
    « Friendly staff »

    Going to SF for a family wedding. This is a nice hotel in an excellent location. All the employee from the front desk were friendly and very hospitable, especially Mary jane and Sandi. They went out of their way to make sure that we had a comfortable stay.

  • 5
    « Great place to stay next to Fishermans Wharf »

    Our stay here has been great. Really friendly reception staff to greet you at all times & always happy to help. Free fresh coffee in the lobby in the morning was a great pick me up, with a good few choices nearby for breakfast too. We had a courtyard room on the first floor and while it may be a bit small for others we found it perfectly fine for us, as it was away from the main road, so the only noise was the local seagulls on a few occasions. Hotel is located a 5 min walk to Fishermans Wharf. Parking is a bit pricey, but this is San Francisco so you would/should know this before you book..and it is secure Overall a near perfect stay & highly recommended

    3
    « Could be so much more... »

    ok - this is the first time where a trip advisor review of a hotel didn't quite match my experience so I was pretty surprised. maybe because I booked thru booking.com that we got the least desirable rooms? tiny room but we were ok with that. however, carpets dirty (everywhere) and just an overall feeling of not clean & stank... I realize it's San Francisco and getting a room at $251/nt (not incl taxes, fees & $55 parking/nt is probably a bargain but as somewhat a frequent traveler I still think that this hotel could be so much more with a basic refurb. we stayed 3 nights. pros: location, good bed, friendly staff cons: carpets everywhere is dirty, elevators extremely slow I can't recommend this hotel to anyone nor will I return.

    5
    « nice »

    The hotel itself was amazing and the staff was great. After a very long drive that day we checked in to our room. We were greeted and found everyone pleasant and helpful. I'd book a stay here again in a drum beat!

    5
    « A good place to stay. »

    The Tuscan inn is a really good hotel with comfy beds and kind staff. I really enjoyed my stay. Also there is a great concierge who will be delighted to help in any way they can. There is also a restaurant linked with the hotel called Petscatore.

    3
    « Less than best »

    I recently stayed at the Tuscan Inn in SF. We were 3 adults so I requested a rollaway. Upon arrival I was told there were no rollaways so that was news to me. Apparently no one reads the reservation requests. I paid high SF price so my daughter could sleep on the floor. Ridiculous. The hotel check in staff was snooty and acted superior, but the car valet and support staff were nice. Be prepared to spend $55 to park. Also no complementary breakfast is provided; just coffee. I would not go back.

    4
    « Very good, friendly. »

    3 blocks from Fishermans Wharf, pier 39, Big Bus tour stop, Trolley cars and more. Friendly staff. Room was clean and quiet with large screen TV. They allow pets but we didn't hear any noise. Take-out pizza from associated restaurant was excellent. Concierge service was outstanding! Djono is on top of everything. Reservations, tickets, anything you need. Would come back for sure.

    5
    « Still a great hotel »

    I have stayed at this hotel before, and it's still just as lovely as the first time. The staff are all very friendly and are all happy to help. The rooms are clean, and well looked after. I would definitely stay here again.

    5
    « Convenient but out of the fray »

    We really enjoyed this hotel plus they offer retired military discount. Hotel was clean, comfortable, staff was friendly and we were so convenient to Fisherman's Wharf but out of the chaos. We would definitely stay here again.

    4
    « Great location »

    If you plan to stay in SF for a few days and want to explore the downtown and nearby areas, it doesn't get better than this. We walked to all the key "touristy" spots like Fisherman's Wharf, Ghiradelli Square, Chinatown, Little Italy etc. It was a little pricey to park the car here, but couldn't be helped I suppose.

    5
    « Great location »

    We stayed at this hotel for 4 nights doing tours going to the baseball and it is in a great location for transport close to cable cars buses and ferries. The room was comfortable and quiet with very efficient desk staff and cleaning staff who are all friendly and obliging will stay again.

  • 3
    « Dated Interior »

    The hotel exterior is very good. The amenities offered were very good and service was very good. The interior of the hotel is quite dated IMO. New paint and carpet would go a long way in bring the interior to the exterior quality. I will consider this hotel in the future but it will not be my first choice near the wharf.

    4
    « Great hotel with helpful staff »

    Great location in the middle of the wharf area. Rooms are large and very clean with updated bathrooms but there is no pool. Close to the cable car and a good place to stay for first timers. The hotel is two blocks off the wharf and within walking distance to pier 39 and Giradelli square. Up the hill is north beach where you can find great Italian food and nearby to that is Chinatown which is always fun to walk and shop.

    3
    « On business »

    Good Location, can't say much more, just there one day on business. Good location for our needs at the time. Everything was adequate. We were only in the room for sleeping and did not use any amenities.

    4
    « Very welcoming »

    Stayed with family. The front desk staff were amazingly welcoming. Even singing happy birthday to my wife on arrival! As it was her birthday the hotel had left a complimentary bottle if wine in the room. A nice touch. The rooms were really clean and the Hotel is well situated for a short walk to Fisherman's Wharf. Easy to book any trips with the concierge in the hotel lobby. Highly recommended Hotel.

    4
    « Due diligence confirmed by experience at the Tuscan »

    We had decided to spend a few days in the Wharf area before moving on to a conference at a hotel near Union Square. About ten years ago we stayed at the Sheraton and found it acceptable. But in doing due diligence on TA, we found that the Sheraton had drawn some negative reviews of late and seemed to have slipped from our last stay. Back to TA for more research, and we came across the Tuscan. Generally good reviews and the right location - just across the street from the Sheraton. Even with discounts, the rate was a bit above the better properties in the area. But we did not want to spend three nights dissatisfied with our choice at the beginning of (for us) a long stay from home. The Tuscan did not disappoint. We arrived early (around noon) but was available. That gave us the opportunity to take the ferry to Sausillito and spend an afternoon there. The room was large enough to be comfortable, and the staff promptly responded to our request for extra towels and pillows. The room was close enough to the elevator that we did not have to go on an excursion to get to and from our room. The room was clean and made up the first two days before we returned from our daily excursions. On the third day it was not. A call to the front desk brought maid service immediately with apologies. I also credit the Tuscan with addressing a problem with the elevator. Of the two elevators in the hotel, one was down the day we checked in. From outward appearances, it did not look like any work to repair it was being done. But the second day of the stay, the second elevator was operational again. The desk personnel were very accommodating with requests and instructions. Overall a very good stay. Just a couple of suggestions. The room has an honor bar refrigerator instead of a frig for general use. I personally do not use honor bar frigs but do understand that those traveling on expense accounts often freely use them. As the Wharf is a tourist area attracting many family groups, a frig would be preferable. Coffee, tea, and hot chocolate service in the morning is very good and welcome. It would be very nice to offer it again in the evening, assuming that the 24/7 option is not practical for this location. On balance a four star experience. We would definitely stay at the Tuscan again if the positive reviews keep coming.

    5
    « Very relaxed atmosphere, friendly staff and comfortable accommodation. »

    I was visiting an elderly aunt nearby as I have done before. This was my fist time staying in this hotel. I found this to be the best so far even though I had stayed in more expensive ones before. The staff were really polite and friendly, without being over zealous. The room was excellent, clean, comfortable and welcoming. While it did not include breakfast there is a restaurant/cafe attached. It's within easy access of all the tourist options of fisherman and the bus stops is just opposite/beside hotel.

    5
    « Great staff, great location. »

    Stayed at this hotel for 2 nights in June 2016 and we had a great time. Lovely clean hotel, great location and the staff were brilliant. The tall gent that works at the hotel bar told me about a Irish bar which is the Manchester City supporters club and also about a little Italian restaurant around the corner which we visited and had a great time in both. We had a amazing time in San Francisco and this hotel is one i would revisit.

    5
    « Road trip »

    I love san francisco we stayed at the Tuscan on Canary Wharf as part of a road trip we stayed two nights and found the rooms large comfortable and the hotel so central to everything The bar was buzzing and did great food We didn't eat breakfast there but locally the breakfasts were fantastic The staff at the Tuscan were friendly and helpful and I would recommend this hotel

    4
    « Amazing doorman! »

    First things first: at least some of the staff members at the Tuscan are outstanding. Our first ever visit to fascinating San Francisco would have been ruined but for Matt, an amazing doorman at the entrance, who helped us as we alighted from our passenger van from the airport. (Not from a company allied with the hotel.) As I checked in at the front desk, I discovered my small handbag with EVERYTHING vital in it, had slipped to the floor of the van instead of being safely stowed in a tote bag as I thought. (The van had now disappeared.) Matt to the rescue! He had memorised the airport transport company's name and even the name of the driver from his badge -- apparently often does this kind of thing as I later spotted a review on TripAdvisor mentioning something similar from some time ago! Together with an efficient (if not all that smiley) young woman on the reception desk (and a lot of luck; the van was headed back to its near-by base rather than the airport) and someone similar in the van headquarters, my bag was returned to me within 15 minutes. Unbelievable relief. Highest praise for all concerned. The next day, the concierge at the edge of the lobby was also very helpful indeed when I was confused about bus/tram/cablecar/taxi options to and from the Haight area some distance away. Marked up a free map very clearly, and gave me lots of additional verbal tips. The wonderful staff went a long way to making up for some real limitations with the physical amenities in the room, which seemed incredibly cramped for the sky-high (due to great location, I know) price we paid. Lamp between beds didnt work. Blinds let morning light in. Felt quite insulted that the tiny fridge which we needed for our own purchases was chock full of expensive bar items. (We removed them all, but they then took up the tiny available "cupboard" space!) There was one wonderful amenity -- the very best desk lamp I have ever encountered in a hotel, brilliant and focused, so that I could read maps/ newspapers etc while my son slept!

    5
    « Wonderful location »

    This hotel is wonderful. Staff was very friendly and helpful. It is close to all that you would want to do at the Wharf. Pier 39 has many shops and restaurants. 15 minute walk and you are at Pier 33 to go to Alcatraz. Room was great.

  • 4
    « Great Place To Stay! »

    Overall this is a great place to stay! Near Fisherman's Wharf and most attractions. Centrally located. Very good staff but the parking is pricey!! 1 block away from Trader Joe's Market which is great! Good neighborhood but there are homeless people, as there are all over San Francisco... but they don't bother you. Good coffee in the morning, in the lobby and refreshing waters in the afternoon/evening with a beautiful fireplace to sit by. Good staff, Nelson is very helpful!!

    4
    « best western plus »

    my husband and i recently visited San Francisco on the 4th of july. the best western was only 2 blocks from the pier and fireworks. it had clean rooms as well as the hallways were clean. staff was ready to serve me in any way i needed. that says a lot as the 4th of July is one of the towns busiest times and the hotel was full. i would recommend it to anyone going and would use them again.

    4
    « Excellent Room/Location »

    Situated within comfortable walking distance of Fisherman's Wharf and Ghiradelli Square, this location is ideal for travel goers who work up big appetites. Although the rooms are smaller than usual properties, BW Plus The Tuscan provides clean rooms with all the necessities. The beds were also very comfortable. This hotel is also close to one of the big bus tour stops, making it tourist friendly. We stayed here to visit Alcatraz and AT&T park. While these destinations are a couple miles' walk away, the local public transportation is easy to use and affordable.

    5
    « I would stay there again! »

    This hotel was clean, very friendly and helpful staff, and walking distant to shopping, restaurants, attractions, and other activities. The only negative was the extra tax and add on fees for the over night parking and room. For example my parking cost was $55.00 per night + add ons for the the total of $62.70.

    4
    « Great location warrants 4 stars »

    Family with two teenagers visited early July. Check in was speedy, room very small but clean and beds very comfortable. Carpets in corridors and furniture in rooms a bit tired and in need of replacing. However, this hotel was in a great location for everything we wanted to do - cable cars, cycling Golden Gate Bridge, Alcatraz, Pier 39, fireworks etc. Location could not have been better - short walk to everything, shops and supermarket nearby and felt safe to walk about even after dark.

    5
    « Great Staff, Close to Wharf »

    This hotel receives 5 stars in my book for a staff who goes out of their way to make sure the customers are taken care of ... we were very impressed from the minute we checked in until we checked out - everyone was courteous, friendly, professional, and willing to assist you in any way they could. Anthony, upon checkout, asked if he could check us on our flight and print out our boarding passes for us .... who does that these day? What a gem he is!!The room was a bit small but it was clean and that's all we cared about. We did have breakfast one morning in the hotel and the food was very, very good - I recommend eating there.

    5
    « Great Service, Quiet and Close to Fisherman's Wharf »

    I stayed her the night before a the 415 12K. I wanted to be close to Aquatic Park and have a quiet, safe hotel. I made a last minute reservation at the Tuscan and was so happy I did. The front desk person, Anthony, was really wonderful. First he offered me a free upgrade to a king room and then I asked for a quiet room as I had to get up very early for the race. He gave me a great room - so quiet and peaceful. The room was small but the bed was very comfortable and the air conditioning worked great. I was about a quarter mile from Aquatic Park and easily walked there for my race. The valet was super fast and I got my car in no time. The value was great; I will definitely be a return guest. Thank you, Anthony!

    2
    « Was staying at a different hotel than all these "great" reviews »

    First off, I thought the staff was friendly and accommodating. I understand that a city hotel at this price point comes with some sacrifices, such as room size. The problem with the room and hotel had to do with cleanliness and quality, we had a two queen room that had not been vacuumed and we were missing a lounge/side chair. The one chair in the room was a cheap desk chair with a torn seat. We complained and were upgraded to a suite. The two room suite was cleaner, but was very beat up; the inside door moldings were chipped; the vacuuming did not extend to corners between the molding and floor; there was black mold spots on the ceiling above the shower stall and the furniture was best described as low-level old Ikea mix and match. Our room was adjacent to the inside metal stairs and the walls were not soundproof at all. The third-floor hallway carpet was stained and dirty, only one of two elevators was in service for the three nights we stayed. In general, this hotel is run down and needs heavy renovating. I'm baffled by the 4 and 5-star reviews. This was the fifth and final hotel we stayed at during our two week trip up the California coast and was incredibly disappointing. For comparison, we stayed at the Monterey Plaza Hotel right before this and it was an amazing hotel. We used TripAdvisor reviews as the basis for all our hotel chocies and were very let down with this one

    4
    « Great location at Fisherman's Wharf »

    2 blocks off Fisherman's Wharf. Lovely restaurant on site. Quiet at night. I've stayed here before. It is a bit old and dated. Pretty beaten up now. Due for a refresh. Clean and comfortable. They've cut out evening wine reception which is a bummer but understand the cost.

    4
    « Perfect Place »

    My husband and I stayed one night at this hotel before our cruise and it was situated in a perfect place in Fisherman's Wharf. Close to the pier and close to all restaurants and shops. You can walk everywhere from here. We had a room with a King bed, but not really any room to keep your suitcase out. You either had to lay it on the floor or bed if you wanted to open it. Our room was facing the inside court, so free of noise. Front desk service and doorman were great!

  • 4
    « Staff is not friendly »

    Overall, if i see the rooms are nice, location good a few minutes walk from fisherman's wharf but the staff is somewhat unfriendly. Upon check -in we were not greeted warmly. There was no one to take care of our luggage so we had to wait for some minutes. We dint have any meal at the hotel, so can't really comment on it. Stayed for 1 night .

    5
    « Staff couldn't have been friendlier »

    This is a small, comfortable hotel, maybe 3.5 stars, 2 blocks south of Fisherman's Wharf which means it is easy to stroll over if you like but you can avoid it altogether if like us you think Fisherman's Wharf is a noisy, tacky dump. The staff, from the desk to the bell service to the valet, couldn't have been friendlier. The room was quite clean, though small as others have said; get a queen bed instead of a king for the sake of the extra floor space. Our room was 2nd floor facing the courtyard, and was completely quiet except for the morning when workmen were doing something percussive in the corridor. Wi-fi signal was excellent. There are some nice touches, for example our room included a pretty good quality umbrella in case of rain. As nearly everyone has mentioned, the valet parking is very pricey at $55+$7 tax; that's around $10 more than what we usually pay when we stay in Union Square hotels. You can park across the street at the North Point mall lot for $35 for 24 hours, but we had a new rental car with stuff left inside so were willing to pay the extra $$ for the extra peace of mind.

    4
    « Great value, though no view at all. »

    We checked in and were disappointed to find that we were in a room facing the courtyard, when we did request to face the street. I called front desk right away and asked if we can move to a room with more of a view, and she replied "we are not a view hotel." I then asked for basically anything, the street is nicer for me to look at than looking into every other room of the hotel. So she gave us a new room, but it was the exact same thing, just on the other side of the courtyard. Other than having nothing to look at (and reduced privacy) this is actually a really good hotel. The rates were cheaper compared to other hotels, and the service was friendly. Free wifi throughout the hotel was nice, and we were thrilled when we found out there was a business centre that was free to use, including printing. Another good aspect, was that you could "choose to conserve" and not have housekeeping, and for every day you don't get housekeeping, you get a voucher for either 1000 Best Western points, or $5 to use in the bar. Not sure if more hotels are doing this now, but this was the first time I've come across it. The beds were extremely comfy and the shower was surprisingly nice, never wanted to get out of it.

    5
    « Excellent hotel, with a great location! »

    We stayed here for 2 nights during a brief stop in San Francisco. We checked in early at noon and our room was ready for us. The front desk staff were very friendly and helpful. The building is an older building, but the rooms were clean and nicely appointed. The lobby is really nice and a great place to gather. There is an Italian restaurant attached to the hotel but we did not eat there (ran out of time) The location is great and you can walk to all of the sites nearby. There is a good choice of restaurants near by. The Valet parking is a little expensive but standard for San Francisco. We were happy knowing that our car was safe in their underground lot, as we had things in our car that we didn't want to bring into the hotel.

    3
    « Average Hotel with a surprise »

    This hotel is nicer than your average Best Western. The room was clean and the bed was ok. The biggest shock was the sex toys in the mini bar. The location is great, it is a two minute walk to the wharf. Parking was $55 per day and they only have valet parking.

    5
    « Amazing!! »

    Amazing experience. It's located in a great area and it's a beautiful hotel. Very clean and I loved how after we checked out they were able to take care of or bags so we didn't have to carry around while we walked around San Francisco. 100% recommended.

    4
    « Nice Return Visit »

    Second wonderful stay at this property. If not obvious yet from the other reviews, yes, great location! Very quiet, clean, and well appointed rooms. Front desk stay helpful and friendly! Felt that we got a very good experience and room for price we paid. Tried the restaurant this time as well for happy hour. Nice! Will leave separate review on our experience there.

    4
    « great location near wharf »

    This hotel has good clean rooms and great location. The hotel staff was very polite and helpful. This is not your usual run of the mill Best Western hotel. Was able to book hop on hop off bus tour through their concierge with no hassle. Also if you need a ride to the airport and don't want to take a taxi, you can use their town car for a reasonable fee.

    4
    « Great Location at Fisherman's Wharf »

    We stayed here several years ago and returned. If you want to stay at Fisherman's Wharf--this is a good choice. Fair price for the area & a beautiful lobby. The staff was very nice. We had a late evening flight, so they let us check out at noon & held our baggage while we explored Fisherman's Wharf. They also arranged a shuttle to the airport for us. We had a 1st floor room, which was nice. Miss the free glass of wine at happy hour. Apparently they discontinued it about a year ago.

    4
    « The Warf »

    Great location right by Fishermans warf, plenty to get to easily Quality public transportation, go if you are thinking about this wonderful city. The Giants, Alcatraz, The little known Merchant Ship Jeremiah O'Brian (An exceptional ship to tour), cable cars, Golden Gate Park and on and on.

  • 5
    « Best location! Confortable Rooms! Amazing hospitality! »

    I stayed in March 2016 with my wife for our honeymoon. I dont think there is a better location to stay in San Francisco. 5 mins Walk to Fisherman's Warf, 10 mins walk to North Beach. All the tourist tour companies are within 5 mins walk. Grocery store right next door. Just loved the hotel room and hospitality. We were given a complimentary Champagne as we were on our honeymoon.

    5
    « Beyond My Expectations . . . »

    If you are looking for a hotel that is ideally located within walking distance to the cable cars, Fisherman's Wharf, and other tourist attractions, you will discover that there are several hotels that fit this criteria. But, if in addition to location, you want a hotel with a "boutique feeling" . . . with professional and friendly staff members, then I highly recommend The Tuscan. My granddaughter and I stayed here and I was extremely pleased with our stay. We arrived early and were expecting to have to wait until 3:00 p.m. to access our room; however, the Front Desk had a room available and allowed us to check in early. The room was small but very tastefully furnished. Our window faced the inner courtyard which was nicely landscaped. And the hotel's restaurant, Pescatore, served excellent trattoria food while exuding a European sidewalk café feeling.

    4
    « Fantastic location and great staff! »

    The Tuscan is located a block away from the Fisherman's Wharf area of San Francisco and a 5 - 10 minute walk from Pier 39. The rooms in this hotel are small but clean and comfortable. We were able to book a room with a separate bedroom and sitting area which was great as we were travelling with our teenage son. I recommend you make use of Happy Hour at Pescatore, the hotel restaurant / bar. The bar staff are really friendly and the drinks are very well priced. The hotel is pet friendly - and they even have dog biscuits for any furry travellers - thought this was a lovely touch.

    3
    « Great location »

    The location of this hotel really great, very short walk to fishermans warf, pier 39, and a lot of restaurants. The lobby of the hotel was beautiful and the staff was friendly. The room was very small though, like barely room to move around and one queen bed. I'm not sure if we had the handicap room but the shower was not normal, it had like no siding so the tiny bathroom flooded every time we tried to shower. The parking was outrageous, there isn't any choice but valet and it was $65...per night. We booked though Priceline and it was listed as a four star hotel, I'm not sure that's accurate but the location makes it worth staying.

    3
    « Great location »

    Nice hotel, great location. Clean and updated ! Parking fee was outrageous 60 plus tax.. That is each night. Thought I got a great deal on Priceline but add in the parking, not so much ! Priceline had it listed as a 4 star but more like a 3. They offered free coffee tea in morning but that ends by 9 am.

    3
    « Needs TLC, but great location and front desk staff »

    On the positive side, we found the staff at this hotel to be extremely helpful. Every front desk person with whom we interacted provided great suggestions and we greatly appreciated their input. Of course, the initial draw of the hotel was the location. It is conveniently located to many of the tourist destinations, such as Fisherman's Wharf, ferry to Alcatraz, Ghirardelli Square, Lombard Street, and the cable cars. Unfortunately, we felt that the hotel needed a thorough cleaning and updating. Both of our rooms were dusty, had dirty grout, and a lot of dirt in corners, as well as carpets that needed a good shampooing. In addition the public areas, especially the corridors and elevators, were in similar need.

    5
    « A+ Hotel Stay - Excellent Service & Location »

    We were greeted & treated with excellent service by everyone at the hotel. Special mention to Jose and Matt, but truly everyone was very friendly & helpful in making our 3 night, 4 day stay very enjoyable. Very clean spacious room & bathroom. Free Wi-Fi. We were early for check-in, but they were quick to offer luggage storage. Same was true for check-out. We still had several hours before our flight after check out & they were very accommodating about storing our luggage. The restaurant adjacent, Pescatore, offered something delicious for everyone in our party. We can't wait to visit again!

    4
    « Great location to leave the car behind for a couple days »

    We love the Best Western chain, safe clean places to call home for a couple days. Can't beat the location, parking is expensive but just across the street you can park for half the cost. We setup early checkin and it wasn't a problem, nice option when you are trying to make the most out of the day.

    5
    « Great experience!! »

    We stayed at the Tuscan for a total of four nights. We stayed there our first night, went to Sonoma for a few days, and returned to the Tuscan for the last three nights. We had asked for a quiet room, and we were not disappointed. The valet service, desk staff, and housekeeping crews were outstanding. I would like to specifically thank Sandi, for welcoming my daughter and me back to the hotel with cupcakes in our room. Francisco, the valet, was also terrific. This hotel has all the necessary amenities, with ever so comfortable beds, a great location, and a nice restaurant. I would highly recommend The Tuscan. PS...the ONLY criticism I had was of the Concierge services. We tried to use them, twice, and both times, the Concierge staff was not very accommodating.

    3
    « Location with a cost »

    In the interest of fairness, I feel obligated to write an epilogue to my previous review regarding the San Francisco Tuscan Hotel. Although the hotel did have various shortcomings such as an apathetic and discourteous front desk staff, some minor problems with the room (missing room safe, broken room amenities and dated decor), in hindsight, these problems were likely exacerbated by the travel events prior to check-in (ie. Hotel's recommended Lorrie's shuttle, leaving us stranded at airport). I have to report, that after addressing the problems with the hotel manager, Ed S., the problems were quickly remedied thus allowing us to enjoy and feel comfortable about our stay from that point on. The manager was gracious and obliging. The hotel does have a very nice restaurant attached to it; and, as mentioned before, location is a big advantage.

  • 4
    « Good hotel, great location »

    Hotel was nice, in a great location. Easy walk to pier 39 and safe enought to walk back to at night. We didn't have breakfast at the hotel but it was only a short walk to the Holywood Cafe which I recomend for brekky. Rooms a little small but very clean and there is a nice lobby to wait. Would easily stay here again on. My next visit to San Fran.

    5
    « Super »

    Stayed here with my daughter as part of 70th birthday present. Having read some reviews I emailed and asked for a quiet room if possible. Was given a room overlooking inner courtyard - perfect. Well appointed room with most comfortable bed ever slept in. Every member of staff we met was very efficient, helpful and friendly.And they very kindly left a bottle of champagne in the room for my birthday. A lovely gesture. (Thank you.) Room had a safe, fridge, proper hairdryer and ironing facilities. So pleased chose this hotel in Fishermans Wharf. Very centrally situated for trip to Alcatraz, riding the cable cars and hiring bikes for cycling over Golden Gate Bridge. Would definitely recommend this hotel.

    4
    « A good mid-range hotel in a great location right next to Fisherman's Wharf »

    In a city where hotels are decidedly expensive, The Tuscan offers quality accommodation at a reasonably competitive price. Whilst our room was on the small side,it was comfortable and well appointed. There is a lively little restaurant which in the evening attracts locals as well as hotel guests. This is a cosmopolitan hotel, attracting guests from all over the world and the staff were friendly and helpful in the best Californian style. If you fancy a change from hotel breakfasts, there are plenty of great cafes within walking distance, as well as a wide range of seafood restaurants offering sunset dining down by the harbour.

    5
    « AMAZING! »

    Absolutely amazing hotel, its in a great location, really clean and upper class feel. Huge rooms with comfortable beds. AMAZING staff! So friendly & willing to help. They go above & beyond. The room service was amazing, so many options. A+, highly recommend

    2
    « Look for better »

    Convenient Location to fisherman's wharf. However, location alone should not persuade you to choose this hotel. Here is why: location makes this a very expensive hotel. However, the elevated price does not include any conveniences of even less expensive hotels. I have stayed here twice to make sure my first negative stay was not a fluke. My first stay was marred by outdated rooms and dirty carpeting. USB ports in room did not work. False fire alarm at 1 AM in the morning. Pre-ordered breakfast never delivered. Second stay confirmed that the staff will do nothing to assist you. Request for room change, because of problems with original room, was met with disdain. Hotel has no laundry service and staff was not helpful in being able to assist finding a laundry mat. My second stay was no different from my first. Outdated and dirty rooms, rude and unhelpful staff and to no surprise a hotel manager who was never available. Best to stay elsewhere.

    5
    « Weekend getaway »

    The hotel stay was excellent. Staff was very pleasant and helpful. Be prepared to pay an outrageous fee for parking at $55 dollars a night. VERY good location for Fishermans Wharf siteseeing, restaurants and venues.

    5
    « Fabulous Fosherman's Warf »

    I have stayed at this particular hotel several times for all types of reasons (celebrations, business, weekend getaways) and it never lets me down. How could it? Its proximity to Fisherman's Warf, Pier 39, Krissy Field AT&T Park, China Town, and so much more within walking distance (to short Uber) you can't miss. Pescatore's, the restaurant inside The Tuscan, is really perfect for any occasion: brunch to birthday dinner. They are always changing up the menu, reinventing their cocktails, and utilizing their local resources. Lastly, no place can run well and please their customers without a great staff. From the people who greet you out front, to the cheery front desk agents, the efficient housekeeping staff to The Tuscan's knowledgeable waiters, bartenders, and hosts-all are their to help make your stay as memorable and stress free as possible. Already planning my next trip back!

    3
    « Expensive for the size »

    The hotel is pretty and all and the room was comfortable, bed was comfortable. Here's the two negatives - My daughter and I stayed so would have preferred not sharing a king bed, but the cost of 2 queens was alot more. The room was pretty small and in particular the bathroom and small sink/counter outside the bath butt into each other. Too tight. Now if I had paid alot less I would be ok with that but for $300, just not worth it.

    4
    « Great Location »

    The Best Western Plus The Tuscan is a nice hotel in a fantastic location. It is a little older and dated, but very clean and priced very fairly for its location. It is 1 minutes walk to a Safeway supermarket and about a 5 minute walk to Fishermans Wharf, and 10-15 minutes to Pier 39. We had a room facing into the courtyard, so no view, but it was nice and quiet. They do not have a laundry, but we found a Wash Dry and Fold service about 10 minutes walk away. They have chilled water decanter with lemons in the foyer, which is very refreshing in 30 degree temperatures.

    4
    « Small rooms but such a great location »

    I was able to get this hotel 4 months ahead on Priceline's Express Deal. We already had it booked with a "discount" through my husband's company, but we saved a lot with Priceline. At $557 for two nights near the wharf, we thought we hit the jackpot! We were staying here before a cruise, so the room was bigger than our cruise room, but about as small as our room in Rome several years ago which was a little surprising. However, it was plenty big enough for us to use as a base and the location allowed us to either walk to everywhere or take public transportation. We got a one day pass and used the cable car, street car, and buses to get from one end to the other of San Francisco. We had a inside room on the second floor and it was very quiet. We walked back after dark one day and it's busy enough nearby that we didn't feel in danger at all. Super convenient that there is a grocery store just across the street too! We would definitely go back!

  • 3
    « Great location but expensive »

    You can't beat the location ... so close to fisherman's wharf and most of what we were planning to do in San Francisco. Rooms are clean. Only gave 3 stars because it's very expensive for what you get. Rooms are tiny (even NYC & Chicago have bigger rooms in this price range). Parking was $60+ additional each day. Not encouraged to park on the street as break ins are supposedly common. Valet staff was the most helpful for information. Front desk & concierge not as much.

    5
    « Everything We Expected »

    This is a quality hotel in a great central location. The lobby and rooms were on par with what would be expected at a Best Western Plus - clean, comfortable, and well-kept. The staff was pleasant and helpful (particularly the valet parking personnel). And the hotel is only a couple blocks to the Wharf or Ghirardelli Square. We only stayed here one night and didn't spend much time in the hotel or room, except to sleep, but I would certainly consider staying here again if I'm in the area again.

    4
    « Nice place to stay near fisherman's wharf. »

    Okay... first.... parking a rental car in San Francisco for a couple of days is difficult. We opted to park ours using the valet parking at the hotel.....$55 a day! OUCH. However, you could come and go as you please during the day and not pay additional charges (other than tips). Check in was easy and we were able to unload our luggage easily just outside the front door and off the main street.. A bell man helped us move our luggage to our 2nd floor room. This hotel is NOT a high rise. Our room was very nice. Beds were comfortable. The room was clean as was the bathroom. We received a coupon on check in for a free appetizer with the purchase of two drinks at happy hour. We used that on the last day of our visit. We visited the concierge to help us arrange a tour of Chinatown. We had one in mind but she suggested another. As it turns out, the tour she suggested was great and she refused a tip. Check out was quick and easy. Our car took about 10 minutes to make its appearance outside the front door. We were within an easy walk to fisherman's wharf which is worth visiting, but really isn't all that attractive... it is actually a bit seedy in my opinion. Some of the better restaurants are NOT located there. We also walked to the Alcatraz tour ferry location. So things are within walking distance as are the local transportation options. From a location point of view, we found the hotel was convenient. This stop was the midway point of a two week tour of the entire California coast from San Diego to Oregon. So we needed to do some laundry. The hotel does NOT have a laundry on site. If you use their laundry service they have to send it out. We opted to walk a few blocks up Mason Street to the corner of Chestnut street to a laundry ("wash this"). We recommend you don't do this at night! There are a lot of homeless people in San Francisco and, even during the day, we saw quite a few on Mason St during our walk. Patrons at the Wash This were locals and were friendly. A few commented that the hotel were at the edge of a lower income section of San Francisco. During our walk it appeared that way.

    3
    « Convenient for Fishermans wharf. »

    Two of us spent 2 nights here ,the room was quite small ,so a bit cramped,nice restaurant attached for a good breakfast,coffee in the lobby each morning ATM machine was handy and a lovely fireplace in the lobby for those chilly evenings and mornings !

    5
    « Family Trip »

    We recently stayed at the Tuscan for a quick trip to San Fransisco. The room was nice, the bed was comfortable, and the location was perfect for our activities. The people at the front desk were very knowledgeable about restaurants in the area, and all their suggestions were a hit.

    5
    « Perfect location »

    We booked all Best Westerns on our California adventure. I was hesitant to pay over $300 per night to stay here however it was worth every penny! The staff was top notch from the amazingly personable valet staff to the front desk and housekeeping. We asked for extra blankets and towels at check in and they arrived as we got to our door-lightning fast! The room was small however the bedding was heavenly! The location is what is most impressive. If touring San Francisco you want to be able to walk to all of the downtown stuff including pier 39, Fisherman's Wharf and the Cable cars. This place is 2 blocks from it all!! There is no breakfast included here however there is a restaurant attached. We did not eat there. We walked around the corner to Pat's Cafe...local, delicious and reasonably priced considering you are in SF! Here's a special shout out to Marty, the best valet ever! He went out of his way to not only recommend a place to eat that would accommodate 10 but also gave our kids four $10 cards for the arcade at the restaurant. (Players on pier 39.). Thank you Marty!!!

    4
    « Great Location Premium Price »

    If you want to stay near the Fishermans' Warf area when visiting San Francisco and you can afford great location and comfort, then this hotel ticks all the boxes for you. Well located within reasonable walking distance of Fishermans' Warf, all the various piers, the sea lions, Alcatraz Tour departure pier 33, and for those with good legs, you can walk to the food market pier 1. If you don't want to walk back, just catch the "F" line bus or trolley car for $2.25. No change given, so you may put a $5 note in the machine for two people at the bus/trolley door. Friendly, helpful drivers with personality. The front desk staff and concierge were helpful and polite. Our room was quiet in regards to other rooms, however the air conditioner was noisy when it clicked on at regular intervals. The bed was particularly comfortable. Bathroom was standard with a shower over the bath. The lobby area/"living room" was a pleasant place to sit and catch up with your social media via the free wifi. Breakfast was not included for a premium room price by Australian standards. We settled for the home made granola, yoghurt and fruit after sampling the joys of the local cooked breakfast options. If you have a reasonable budget then this hotel should satisfy your needs while staying by the bay. I would stay here again.

    5
    « Excellent hotel in good location »

    We stayed for two nights at this hotel during the week. It is ideally located, 5 minutes from Healdsburgh Square with easy access to the highway and adjoining wineries. The rooms are very adequate and the free laundry is a plus.

    5
    « Great stay in Fishman's Wharf District »

    This is a great BW. Perfectly located in the Fisherman's Wharf area and well kept. (Slightly away from the crowds) The facility is perfectly clean and modern looking. The staff are right on point. The room is great with refrig and safe(a must when I travel). Bathroom very clean(a MUST) This BW does not have breakfast included but coffee is avail and "happy hour" snacks. LOVED the attached restaurant, Pescatori! Great variety of menu, very tasty and wonderful staff-Mary, Jose and all there. On site parking we saw, I believe for a charge though we didn't get rental car at this point in our trip. You can walk everywhere from here. There is a concierge that was helpful. Price was expected for this area but not overpriced for what we got. Would definetly stay here again WIFI was quick and no problems

    3
    « The Tuscan, San Francisco »

    Stayed in a Best Western Plus, The Tuscan on our visit to San Francisco, the hotel was just O.K. i'm afraid not to the standard of other Best Western Plus hotels we have stayed in, the rooms were reasonable , we had a view of a roof and the back of the hotel that did not help, the restaurant was really just a bar, we also found it to be quite expensive for the food and service recieved.

  • 4
    « Great location »

    We had a great nights stay and enjoyed the convenient location of hotel along with clean room and nice amenities. Front desk staff at check out Anthony was very helpful. Would definitely recommend this hotel for visit to Fisherman's wharf area.

    5
    « Best service »

    This hotel is situated really close to Fishermans Wharf and Pier 39 as well as the Hyde St. Cable car start point. It's really convenient for everything along the Embarcardo and The Ferry Building and our favourite visit- Coit Tower. As it is situated in The City and it is an older hotel there is a certain level of noise encountered from the streets below however nothing that prevented a good nights sleep after a full day of City trekking. The restaurant next door is a really good bonus and offers some great breakfast, lunch and dinner options and is a much more civilised place than all the other local options which are exceptionally busy. What really stood out with this hotel however is the level of friendly professional service we encountered from all staff (inc. The restaurant) there who really seemed to enjoy their work- very refreshing and a big step away from all of the other hotels we had stayed in during this multi destination holiday. They really made our stay a welcome one!

    4
    « Great Spot, Comfy, and Pleasant Service »

    With the price of hotels in the Fisherman's Wharf area skyrocketing, I decided to stay in one of the chains that I do not have a membership with on this extended 2 night lay-over. The rate was $203/night but with taxes and other fees it came to $250.50/night. Still, it was $50 - $100/night less than some of the larger/classier chains a few blocks up the street. This BW hotel has small rooms (150-180sf?) and the interior has not been renovated in a while but you can't beat the location, location, location. Just 2 blocks away from Jefferson St. (adjacent to the Piers) you're right at Pier 43&1/2 where the outdoor seafood vendors (Nick's Lighthouse, Alioto's, Sabella & LaTorre) are located. Walking into the room assigned for 1 person, I realized that this was a handicap accessible room even though the space to move around wasn't great. I was able to navigate around the surprisingly comfortable queen bed to the desk and closet but would consider it difficult if I were in a wheelchair. No real room for a turning radius except in the bathroom. For the 2 nights that I would be there, it was sufficient with a window view into a small inaccessible patio and A/C, desk and office chair, plus a side chair. Still, if you're in SF to see the city, this hotel is quite acceptable and comfortable with a small restaurant next door that offers a happy-hour bonus coupon for your 1st visit from the hotel. Across the street is a Safeway Supermarket, but there is little room in your mini-fridge with all of the "for-purchase" items. There is an ice machine on the floor and an ice bucket in the room, though. Overall, this "no-frills" stay was the best room available for the prices around just after Mother's Day. I would do this again for a short or last-minute stay.

    4
    « Comfortable stay »

    I stayed in a room on the ground floor and there was no view at all from the window. Nonetheless, it is very convenient to go to lobby for coffee in the morning and that's a plus. Room was clean. Bed was comfortable but the height of the bed was too high for kid. The restaurant of the hotel serves nice dinner. Staff are generally helpful.

    5
    « Great location, nice friendly hotel »

    The Tuscan gives you the best of both worlds - classy comfortable hotel with very friendly and helpful staff AND very convenient to Fisherman's Wharf. The hotel is a nice calm respite in the midst of the craziness and crowds of the Wharf. It's also convenient to North Beach area. Cable car, bus lines and trolley are all just a few blocks away. Room amenities are great, including a larger refrigerator than other hotels. Comfy beds and pillows. Nice large flat screen TV.

    5
    « Ideal location »

    Stayed for 4 nights in May. Rooms excellent and all staff very friendly helpful.The hotel is located just a five minute walk from the water front (Pier 39 etc). The hotel is very quiet with no perceivable traffic noise. There is a restaurant ( Pescatore) attached to the hotel and the meals were very good at reasonable prices (for San Francisco!). The hotel is also located very close to a supermarket if you want to buy a sandwich etc from the Deli.

    5
    « Cleaniness & Pleasant at it's best »

    Very good staff, rooms are super clean. Restaurant is very good for a hotel restaurant. The location is close to everything. The hotel is well appointed and pleasant. The only negative comment I have is that its 55.00 /day for parking which on time of the summertime rates for hotel is too high, . and they do not offer self parking so you have no choice. Also the pillows although ample are somewhat hard and to thick.

    3
    « Family Stay Best Western Plus Tuscan »

    Family of 5 stayed for 4 nights at hotel. We booked a room with two double beds and a sofa. The hotel itself is a block away from Fishermans Wharf and across the road from a Safeway which was convenient. The room we stayed in felt very tight for a family of five. It was by far the smallest hotel room we stayed during our US holiday (smaller than New York!). It was also the most expensive hotel we stayed during our five week holiday of North America. Though it was inline with other hotels in SF. So compared to other US states value for money is poor but when compared to other hotels in the area it was average. I had considerable trouble finding a hotel room for my family of 5. The cheaper hotels are in less desirable areas of town or are dominatory style. Travelling with a small children we wanted to stay somewhere clean, well presented and safe! The Tuscan ticks these boxes but be prepared to pay for it!! One other negative was the beds were way too soft.

    4
    « Good Hotel. A place with valetparking. »

    We had a King Room - non-smoking. There is no meal option with this room. The room was small. Good service. They clean the room very well. We have stayed for four nights. It is not so far from the Pier 39 and the Big Bus for Hop and off. Pier 33 is the place to go to Alcatraz. We have rented a bike at Blazing Saddles. With our bikes we did the trip over the Golden Gate Bridge. Nice view of Alcatraz which we had visited the next day. We had eated in the Hard Rock Cafe at Pier 39.

    5
    « Excellent service »

    I was traveling with a wheelchair athlete, and we needed accessible accommodations. A broken elevator and no assistance to find a new room at the Wharf Inn left us in San Francisco high and dry. I found a small room online at the BWP Tuscan, arrived and Anthony took incredible care to get us an upgraded room and impeccable and good-natured service. The on site restaurant , Pescatore, is excellent as well. It was worth every penny and more.

  • 5
    « Exceptional service »

    Stayed for four nights with husband and my parents at the end of May. Had rooms on the fourth floor which were perfectly adequate in size and close to each other. Ample room for clothes including a double size wardrobe, chest of drawers and bedside cabinet and desk. There were no curtains but the blinds when tilted the correct way blocked out the light. Only heard one dust cart/lorry around 4am on our first morning but that was it. Room was very comfortable and very clean. Huge TV, fridge (although stocked with hotel stock, there was still room for milk and water which we bought ourselves). Bathroom was adequate size with a shelf for toiletries. Room had a safe for storing valuables, hairdryer and plenty of power sockets. Wifi was free and worked well. On arrival I received a bottle of champagne in an ice bucket and a card wishing me a happy birthday from Nelson on reception. Such a nice touch. Staff were all friendly and very helpful. Hotel is perfectly situated to explore all San Fransisco has to offer. Close to Pier 39 and 41. Excellent fish restaurants. You must try the crab sandwiches or clam chowder and Pier 41. Also very close to Alcatraz Landing dock and the cruise terminal. There is a supermarket and Walgreens chemist next door to hotel and very reasonable priced. Tram terminal close by and although queue looks long it moved quite quickly. There are a lot of homeless people around living rough on the streets but they were no bother. Never felt threatened by them and never asked for money by them. Lots of restaurants and places to eat to fit all range of budgets. Portion sizes are typically American so don't be afraid to ask if you can share. The IHOP is a couple of blocks away and did a great breakfast for $10. Recommend doing a San Francisco tour on the hop on hop off bus. The traffic in and around the town is manic and there is a one way system in place which adds to the chaos. All in all, an excellent stay and would recommend the Tuscan to anyone.

    5
    « Great hotel and Location! »

    This is the second time we have stayed at this hotel. Room was clean and spacious staff very friendly and helpful. Great location within easy walking distance to Fishermans Wharf. Day of check out we were able to store our luggage for the day at the hotel which was a great help as our flight wasn't till late that night. Will defiantly stay at this hotel if we come back to San Francisco.

    4
    « Excellent location & lovely bar area »

    The hotel is in an amazing location, really near fishermans wharf & close to pier for getting over to Alcatraz. Not the biggest rooms but more than adequate and the staff were great especially the staff in the bar. Would return here again if ever in San Fransisco

    5
    « Love this hotel! »

    We stayed here 2 years ago and had a wonderful experience. When our lodging plans fell through, we were pleased to be able to get a room here. We were greeted by Matt, the bellman, who remembered us from our last visit. "Your name is Susan, right?" He was friendly, professional and incredibly helpful. Our room was fabulous, and we took advantage of foregoing the daily cleaning in favor of earning Best Western points. One of the best things about this place is the location. We walked to the Farmers Market at the Ferry Building, took the cable car up to Chinatown, visited Pier 39 and Ghirardelli Square and (of course) walked to Fisherman's Wharf for amazing seafood (Aliotto's and Scoma's) and sourdough French toast at Boudin's. The only disappointment was that they had done away with the evening wine happy hour, which was a fabulous way of meeting the guests, who are from all over the world, in favor of a happy hour special in the bar. We will definitely be back.

    5
    « Perfect in every way! »

    We loved this hotel! When we turned up, they gave us a courtyard room "as it was quieter" (so thoughtful!), the room was spacious, the bathroom clean and comfortable to use. The bed was so comfy, and I am fussy! There was enough space for our clothes and bits n pieces without cluttering the room. The hotel itself was really peaceful, and relaxing, everyone seemed very pleasant and nice. All the staff were super polite and attentive. They also recycle lots, and offer incentives for not using housekeeping. The associated restaurant was really delicious and made us feel so special when we went in. A wonderful base of operations for our San Fran trip. Close to Fisherman's Wharf, it was easy to pop in, drop off bags etc, and then take a stroll either to the wharf or heading along the coast away from the wharf to the quieter areas to just sit and watch the world go by. Oh, and there are 2 Starbucks nearby, and the cable car and bus lines are very close - including the tours. We would definitely go back.

    3
    « Great service but rest a bit of a let down »

    The customer service & friendliness of the staff was outstanding, size of rooms, free hot drinks 6am -9am & close proximity to all attractions at Fisherman's Wharf & Alcatraz are the main high points & are the reason for 3 stars. Other than that the key things l'd point out are: The room we had was a fair size & reasonably clean but it seriously lacked storage (especially in the bathroom), there were shutters only no blinds or curtains so we found the room too light at night plus we were located to the side of the hotel which was very noisy at night & we were woken by either dust carts and/ or drunken passers by each night. Not good nights sleep for us l'm afraid. Signage for the hotel is poor, our taxi didn't spot it at first! The hotel is old & is starting to look & feel tired and out dated . There is only an option of a lift up to floors, stairs would have been nice & quicker as we were on the 2nd floor. In our opinion, we found the location to be a little rough at nights & early mornings, drunken crowds passing by frequently & people approached us in crowds asking for money on more than one occasion outside of the hotel which didn't feel great. We then tended to spend evenings further a field with taxis back to the hotel. Overall, we wouldn't stay here again & am sorry to say that we wouldn't recommend to our friends either. If you are staying here, l'd recommend a room facing the court yard not to the front or side of the hotel.

    5
    « Nice hotel »

    Nice hotel by the wharf. Location is convenient, room was clean, and staff were friendly. The hotel was also willing to hold my luggage for me after I checked out to visit Yosemite. However, there was some confusion because I called before booking and asked if they would hold the luggage and they said definitely. During my stay, I asked the front desk about it and the lady there said there was a change of policy and they wouldn't hold luggage anymore after a guest checks out. However, when I checked out early in the morning and enquired if they would hold the luggage, they did it gladly and even said it was pretty usual as they had guests who went on trips to Yosemite almost daily.

    5
    « Lovely Hotel »

    Lovely hotel in great location. Not far from pier 39 so really central. Rooms are large and decorated to a good standard. Good free wifi in all rooms. Hotel staff friendly and knowledgable on local restaurants. Stayed here for 3 nights and would return.

    3
    « Expensive !!!!! »

    Easy to book and easy to find Valet parking is steep at 60$ per night Hotel rooms look a bit tired and300$ for a small tired room is a lot to pay I understand why as its the location About 5 min walk to pier 39 and fisherman a wharf Felt safe on a night walking about and the price is comparable to others in the area Staff very good and helpful Overall ok

    4
    « Good location and nice environment »

    We stayed here for three nights for a visit to San Francisco. It's located well for pier 39 and fishermans wharf, also the good tram connections and the hop on off tourists buses. Whilst it's near the hustle and bustle, it has is a few roads back and very quiet.

  • 5
    « Great hotel nearby Fisherman's Wharf »

    I loved this place. It felt like FS Marriott or Hilton. Both the look of the hotel as the quality of the service. We were very professionally and friendly welcomed, the lobby area was really nice as was our room. Not really big but you're off course in San Francisco. Room Service was quick (quicker than in many other hotels I have experienced). Location of the hotel is really good for Fisherman's Wharf. Many restaurants and bars nearby. Prices of the mini bar and the restaurant are fair. (Much more fair than often in other hotels) What was expensive I found was the parking (valet only). If you plan to park overnight and need no in-out privileges there are cheaper options nearby. TIP : if you're looking for a healthy breakfast check out the nearby hollywood cafe that offers great breakfast with large fruit bowls.

    4
    « Overnight »

    We just took a quick last minute overnight to the city. The staff were all friendly and helpful. The room was neat and comfortable. The only reason I did not give five stars was the noise. Not a lot the hotel could do bit our room was on second floor directly over dumpsters on the street. At first I thought having a street view would be nice but after those dumpsters got emptied what seemed like multiple times throughout the night I would have preferred a room overlooking the little courtyard toward the middle. Otherwise the location to pier 39 was great for walking. I'd come back.

    4
    « Great location, wonderful staff »

    The hotel property is an easy walking distance from food and tourist sights. The front desk staff is exceptional. Especially Nelson who went out of his way to make sure we had a great night sleep by giving me extra blankets and pillows after one of my kids decided they would rather sleep on the floor than with their sibling. The hotel was clean and every employee we met was smiling and helpful.

    2
    « This Boutique Hotel is NOT Warm and Welcoming, It is Just Old »

    It is 1 a.m. In the morning, I should be asleep after a long day of travel from Philadelphia, but the noisy room air conditioner and the bed with a mattress that saw a better day during the Nixon administration is giving me time to alert fellow travelers. Temperatures in San Francisco are always comfortable, evenings are perfect, but you cannot open a window to get fresh air. The beautiful big-screen TV should be providing a high-def picture, unfortunately, it is standard def that provided any television viewer with concerns about their vision. Friendly staff does not make up for an aging, poorly maintained hotel. Want a good night's sleep, select any other hotel.

    3
    « Great Location and Value »

    The BW Tuscan is a great location for touring the city. Compared to other hotels in the area it is par for the course and a decent value. The building is old and has some strange quirks that go with it but overall a decent place.

    4
    « San Francisco »

    Very friendly and helpful staff and very close to Fisherman's Wharf. We found it very convenient for our five days in San Francisco. Our room was very comfortable and clean.The complimentary tea and coffee in the morning was lovely.

    4
    « Great Location »

    Stayed here for 10 nights and had a lovely time. Good sized room with all amenities and although a little tired and no view to speak of (we faced an interior courtyard and across to next wing) it was very quiet and had everything we needed including a safe. Located two blocks from Fishermans Wharf and lots of good restaurants and bars close by. Cable cars, trams, buses, Hop on Hop off buses and Grayline sightseeing all within few minutes walk.

    3
    « Good location..hefty valet price »

    the location was great..close to Fisherman's Wharf. The room and restroom were just too small for a family of 4. no room to spread out and unpack. The bedding was very nice and the air conditioning work. The hefty price of valet $55 was very disappointing. I actually had to pay $65 due to it being oversized. This big detail was not noted in the best western app.

    5
    « Great Service & Good Value - Love this Noble House Property! »

    We booked through a third party and found a great rate on a Queen Suite. Check-in was easy and we found free parking two blocks east. Definitely nicer than the larger hotel chains in the immediate area. Staff was awesome, knowledgeable of local attractions and amenities, and Jayme got us checked in and on our way in just a few minutes. Will definitely stay here again when we can. Check in before happy hour so you can enjoy wine tasting in the lobby and cocktails in their on-site restaurant. Having stayed in several/most of the Fisherman's Wharf hotels during our travels in San Francisco - this one is our favorite. Noble House does a great job in making this a stand out location - the rooms are decorated tastefully and include all the amenities you would expect at a hotel with a higher star rating. The beds are among the most comfortable we've slept in, and the charging station in our Queen Suite was a huge plus. We loved being able to get all our electronics charged at once! The hotel is pet friendly (huge plus!) and we enjoyed getting to say hi to a few furry friends in the lobby. Another job well done by Noble House - their consistence in friendly & motivated hospitality staff as well as tastefully appointed rooms with five star amenities, is unmatched by any other hotel chain we've visited. They have quickly made their way to the top of our "favorite hotels" list.

    4
    « Great location and Staff »

    Our family spent four nights at the BW-Tuscan toward the end of May; we had two queen sized beds. It was a nice quiet location convenient to Fisherman's Wharf/Pier 39, all the street cars and cable cars, and the bus tours. The concierge/staff were extremely helpful and made our stay outstanding. The room was clean, comfortable but a little small, with one very small closet. The room might have once held one king and now two queens. The a/c was just alright, not really cold. This room didn't have a view of the harbor, since the hotel is too far from shore, not sure about the upper floors (we were on the 3rd). I'd stay here again, although those on their honeymoon might want to have a better view (of harbor/bay) or be even closer to Fisherman's Wharf with all the restaurants, sea lions, shops, boat to Alcatraz, etc. This hotel seemed to have a few honeymoon couples staying.

  • 2
    « Very overpriced for condition »

    Room was $400 which is fine in a 5 star hotel. Drive up was very nice but halls and room were very very tired. This motel needs a major renovation. It was a $100 room at best. Homeless people screaming at each other outside our window first thing in mourning was also a big turn off. Phone didn't work which was no big deal things happen but nasty carpets in halls and dated furnishings are a big deal when paying this rate.

    5
    « Very comfortable and helpful staff »

    My mom and I had a twin room with two queens. It was very comfortable. The staff were very obliging in changing our original booking for a standard room to a twin. The room was lovely, very clean and had a window that opened which we liked. Substantial bathroom with a good shower. Elegant and attractive with a bit of old world charm, small but lovely lobby with complimentary tea & coffee in the mornings. The location is excellent for Fishermans Wharf and there are city tour busses nearby and street cars connect the Wharf area to the city. Just great. Only (small) complaint was the wifi was a bit patchy but it didn't detract from the overall experience for us.

    4
    « Good Hotel right at the Piers »

    Nice boutique hotel right at the Piers where you can see sunrise and sunset, Alcatraz, the famous seas Lion and great restaurants around. Price was a bit high but it is SF and at a great location. Easy to reach with line F that goes along the Embarcadero.

    4
    « Unique hospitality and great location »

    Do they still have a Happy Hour at the Hotel? It was a great way to meet other guests from all over the world! The staff were helpful and friendly The hotel was convenient to transport and restaurants.

    4
    « Californian Tour. »

    Very friendly hotel with all the attractions within easy reach. Although the hotel looks a little tired and in need of some well deserved TLC, the room was very clean and the maid was excellent every day.. Special thanks to Matt out front, he gave real advice not tourist waffle and big shout out to Nelson on the front desk, nothing was too much trouble.

    5
    « The best »

    We arrived yesterday for a memorial weekend and this hotel is located very closed to restaurants and things to do ! Room clean, good size and quiet our room 436 is perfect .,, north point street and Taylor street has restaurants! Port 39 is two blocks away and from there you can do the ferry and see the city from the bay.

    5
    « Great »

    Great location, great restaurant. Great rooms! Will return to this hotel when w return to San Fran. The staff were friendly and helpful. The food at the restaurant was very good. Close to fisherman's wharf, trader joes and the bay.

    4
    « Well kept hotel, Good location, pleasent staff »

    Older hotel, but clean and well kept up. Easy walking distance from Fisherman's Wharf. Restaurant downstairs, although we never tried it. There is an I-Hop a couple of blocks away where we got breakfast. City tour buses have locations close by as well. Staff were all pleasant to talk to, very nice place to stay.

    4
    « Very friendly staff and clean rooms »

    The staff was always greeting us. They were willing to provide directions and information. The rooms were clean and large. No micros and no breakfast. What was the "Plus?" Two blocks from wharf. There was a fee for parking. Taxis were readily available.

    5
    « Excellent service and nice rooms »

    Very happy with the Tuscan! We were staying at this hotel for a week and we got great service and, after a change of rooms, a great room. We first got a room facing the street but it was too noisy with everything that's happening on the streets of San Francisco so we asked if we could change rooms and this was no problem at all. Big thank you to Jose in the reception for helping us with this. Got great service at the concierge desk also when booking a few tours. Great spot with walking distance to Fisherman's Wharf and Pier 39.

  • 4
    « Accommodating Staff »

    I was given a corner suite and I had an issue with lot of noise coming from road in my room. When I reported, Front Desk was able to put me to different room quickly. Staff also offered me if they want to move my belongings. Great service!

    4
    « Nice hotel by the waterfront »

    This hotel did not feel like I was staying at a Best Western. It looks like a cute boutique motel, with a really nice lobby. The staff was very nice and made my family and I feel welcomed during our 3 night stay. The beds were comfy and their was ample closet space. It is walking distance to fisherman's wharf and Ghirardelli square. My only gripe about this hotel was the outrageous valet fee! I believe it was $50 dollars per day with tax, which totaled around $66 per day!! So crazy. Also, there weren't very many parking lots within a short walking distance so we chose to park at the hotel out of convenience.

    3
    « Good location for the waterfront but looking dated »

    The Tuscan Inn is a short walk from San Francisco's waterfront which is a Mecca for tourists and also the famous cable car, if you want to get into the bustling town centre. First impressions when you walk into reception is how dark it feels, not helped by dark wood furnishings and poor lighting. This theme continues in the corridors leading to the rooms. It's like someone has turned the dimmer switch down to zero. I was in a corner suite on the second floor, decor was a little dated but the rooms were clean. The windows were New England blinds, they look great but are totally impractical for keeping out the daylight and perhaps more importantly the road noise. North Point St. is on a major bus route, with a constant stream of buses running from early morning to late at night. On the plus side the staff were great, and if you have a car they have there own car park with valet parking. A 2 min walk away from the hotel is the Hollywood cafe which does a great breakfast. It's also pet friendly which may not work for everyone.

    5
    « Great hotel in outstanding location. »

    Stayed here 5 nights then stored large bags here while flew to Wyoming to visit friends before returning for one last night. King double was clean and quite spacious enough. Staff outstandingly helpful and friendly. Got upgraded to a suite for last night. Would recommend one of those if your budget runs to it. Very close to Pier 39 and ferry/excursion piers. Streetcars (F line, etc) start 1 block away. One of the Cable car lines starts from diagonally opposite corner of block hotel is in. Can't comment on hotel's restaurant as so many great seafood restaurants a couple minutes walk away. There is a Safeway about 50 yards away on corner of Mason St directly opposite hotel but it is not very obvious hidden inside car park. Would definitely stay here again.

    5
    « Great location »

    Spent 2 nights here on our trip to San Fran. As it was a short stop this hotel was in the perfect location near Fishermans Wharf for us to get to Alcatraz and a quick tour of the city. The hotel staff were extremely friendly and helpful, even allowing us to check out late for a connecting transfer. Food was great at the restaurant next door. We stayed in a room at the back of the hotel which was quiet. The room was clean and well appointed. The king beg and pillows were amazingly comfortable. Complementary coffee in the morning was a bonus too!

    4
    « Walking Distance! »

    We stayed here following a cruise and were very pleased! The staff were friendly and helpful. Our room, clean, quiet and a comfortable bed. The location was exceptional for a walking tour of San Fran and the price is right. We will stay here again.

    4
    « Great place, great location, pricey parking! »

    Great, quaint and quiet hotel in the heart of Fishermans Wharf. Can walk to everything! Perfect for a romantic couples weekend, but small, crowded room for a family of four. Queen beds were comfy, hotel was well appointed. Parking was outrageous - valet only and $55 per night!!

    4
    « Great hotel with fantastic location minutes from Fisherman's Wharf »

    We stayed for 3 nights, and found the location just great. The staff were friendly, and the rooms were large, clean and quiet. Every morning from 6am to 10am there was complimentary coffee and tea served in the lobby lounge. The bar and restaurant were well priced, for breakfast as well as dinner. The first day we were given a voucher for the bar's happy hour, which gave us a free plate of bruschetta with any drink ordered. The hop on hop off stop was just minutes from the hotel, as were supermarkets, eateries, various souvenir shops and fisherman's wharf. I would definitely recommend this hotel.

    4
    « Graduation trip »

    This hotel was an excellent value as we needed either two rooms or a suite for our family trip, not an easy or inexpensive feat in this town. We were early for check in and the front desk staff was amazingly helpful and friendly, got our bags situated, got us waters and gave us great advice for lunch while we waited for our room to be ready. Lobby was small but well appointed.Location of this hotel is great; we were able to walk to most of the attractions. The room was quite spacious by San Francisco standards. The beds were very comfy and as we had a suite there was a little sitting room/sofa bed area. The bathroom was nicely tiled and most important clean and the toiletries were good. The problem was the smell. The hotel is pet friendly (which is great) love my animals; however I think that hotels should have a pet floor for people that like to travel with their pets. The room smelled of deodorized,heavily, pet urine. This was the main drawback and in my book would prevent me from staying here again unless they can guarantee a room that never has pets. Third pet friendly hotel we have stayed in and this seems to be an issue.

    5
    « Great hotel »

    Great staff Great hotel Big rooms We stayed for 8 nights The hotel was clean the room was great and the staff were great would stay here again Only down side was it location it was great for a day in the wharf but the shops don't open till late and close early and no night life in area

  • 5
    « Small, Quaint, and Quiet »

    Our family had limited time to spend in SF and the prices of the hotels were higher than NYC hotels. We knew that we had to take some tours to get the most out of this three night stay so studied where the easiest spot would be to catch the tours at all hours. We discovered staying near Fisherman's Wharf would be the best location. After searching all over the internet we decided to use Hotels.com and were able to book at $232 per night. Other neighborhoods started at $500 a night. We waited 30 days before this booking became available but Hotels.com does offer the opportunity to get a refund of the difference in rates if we find it offered elsewhere. A win-win. The hotel room had 2 queens and a small bathroom with a tub. However, we could walk to the double deck bus tours, walk to the wharf, to the Russian Hill area and the hotel restaurant was really decent with happy hour prices and free coffee and hot chocolate each morning. Check the weather as windy days will seem unbearable if you are riding on the top tier of the bus. Cabs are very expensive. I suggest using the shuttles to and from the airport. We had fun.

    5
    « Great Place »

    Great place except for the garbage trucks every morning. Otherwise great ..Nice fireplace and lobby. Nicely located to Fishermans Wharf. Have stayed here years ago and still a great place to stay. Will visit again.

    4
    « Expensive but good hotel, some room frayed at the edges »

    Had a family stay here recently. Enjoyed the hotel. The staff were helpful and friendly. There was complimentary tea, coffee and hot chocolate from 0600. The rooms were a little frayed in places and some of the decor was dated but it was well kept overall. This is on a main street (although mostly residential in nature) and so there can be some noise (understandably...) but some rooms do not face the street. The F streetcar, the Powell and Mason line cable car and several useful buses (8, 30, 47 are good; buy tickets via the MUNI app using Wifi, works well and is better than cash fares) are easy to reach from the hotel on foot. Try Safeway opposite the hotel on Mason St or Trader Joe's on Bay St for things you may have forgotten... There is a man-made beach and lagoon nearby (western end of Jefferson) and the famous seal-lion 'sanctuary' is just 5 mins away.

    4
    « Comfortable & great lication »

    This hotel is in a great lication close to everything. Transport, restaurants, sightseeing etc. we couldn't ask for more. Staff are friendly & helpful. The rooms were am adequate size compared to others we have stayed in & contained everything we needed.

    4
    « Nice location.... »

    Located close to the fisherman's wharf, pier 39 and the Lombard street. Great place to stay if you are visiting San Francisco as a tourist. Rooms were reasonably sized and comfortable and the staff were efficient and helpful. Free Morning coffee in the lobby for the guests was a nice a very nice touch, apart from the coffee you do meet other guests and could end up having interesting conversations . Parking is expensive but I guess it's the same anywhere else too....overall a nice hotel would definitely recommend.

    4
    « Excellent location »

    We used the hotel as a base for our 5 night stay in San Fran. We found the hotel to be in an excellent location for our trip. Close to attractions and transport links. The hotel itself was fine. The room was quite small, but adequate. We ate in the adjoining bar one night - again it was fine.

    4
    « Nothing fancy but comfortable beds »

    My dad use to say it doesn't matter what you say before a "but" - the hotel is great. Nothing fancy with tight rooms. Felt clean and tidy although you are in the heart of downtown so neighbourhood has its sketchy elements. Did not feel unsafe though. Excellent location for accessing key areas of SF or key transportation options. Beds were really comfortable and appreciated queen size as several other places I looked at inky had double beds. Would stay again.

    5
    « A very welcoming hotel »

    The hotel is in the heart of Fisherman's Wharf and provides a base for easy access for a tourist in San Francisco. I was very pleasantly surprised by the service in the bar/restaurant. We were very well looked after by Charles in the bar and treated like old friends. On the second night we ate in the restaurant, looked after by Winston, a very pleasant well priced meal.

    4
    « Great Location »

    Great location, just a few blocks from Fisherman's Wharf. Rooms were nice, but small, average for San Francisco. Bed was very comfortable. Would definitely stay here again if available at a good price. All in all, it was a great stay for great price.

    5
    « Brilliant hotel »

    This hotel is in a perfect location sitting just a few streets back from Fishermans Wharf and very central to. The reception is very nice and the staff are extremely helpful and efficient making check in and out a breeze. Our room was lovely, a good size with a very comfortable king size bed and a large bathroom. It had air conditioning and a well stocked fridge, although we only used to cool our drinks. It is also handy for the cable cars to Union Square. The only downside might be car parking charges which are high compared to adjacent garages. Overall though a highly recommended place to stay.

  • 4
    « Awesome location »

    Situated in a really great location, literally 5 minutes walk from Fishermans Wharf and Lombard street. Very basic hotel. Worth noting the valet parking is $55 a day. Parking elsewhere is equally as expensive. Bed was comfortable. Recommended.

    5
    « 5 Stars for the Customer Service! »

    The customer service at this location is fabulous! Starting with the valet, Matthew, who was very personable, helpful and has a great sense of humor to boot! The reception staff also went above and beyond in answering questions and making us feel welcome. Service with a smile is what will bring me back for my next stay in SF. 5 stars for the courteous staff! The location is great, although slight late night, wee hours of the morning noise if your room windows are on North Point. Comfy bed, free coffee, tea and cocoa in the morning. I was in town for a wedding and they let me keep my car parked in the garage until early evening on the day of checkout - this was a big help as I did not want to leave town during rush hour traffic! Thank you BW Tuscan - I'll be back!

    5
    « Great location »

    Was there with my big family. Had a great stay. Located very near to the freeway but was still calm and quite. Would definitely stay there for my next visit to San Francisco. Price per night was quite high considering we booked in the peak summer season but was satisfied definitely for the $ we paid

    4
    « Location inFishermans Wharf is great »

    Comfortable hotel with very helpful staff. Our room was quite small and a little tired. Bed was great and bathroom functional. We had a problem with shower but it was fixed next day with suitable apology and a bottle of sparkling cider!! This was also partly in response the 2 coffee machines not working

    5
    « Great location »

    Great location, just a few blocks from Fisherman's Wharf and a $5 Uber to Chinatown. Valet parking was cheaper than most places but still expensive. Rooms were ok. Small, but the norm for San Francisco. Bed was very comfortable. Bartender in the evening was very friendly and informative. Will definitely stay here again if available at a good price.

    4
    « Great location! »

    I have been staying at the hotel for second time and can say that it has a great location! All Fishermans wharf attractions are in the few steps away, it was great to start a day with run along the ocean! Room was quite big, clean, comfy bed. You can have a breakfast in the restaurant located next door to the hotel, plenty of options, good service. Would recommend!

    4
    « Great Stay »

    Fast and easy check in, but I pre paid so maybe that's why it was so fast. Friendly staff upon check in. Clean and comfortable room. Noisy at night and woke up to homeless people arguing below my room window. Staff in the morning next day weren't so customer service friendly.

    4
    « Very good location »

    Very good sized room and a good location close to Fisherman's Wharf. There are plenty of good restaurants nearby and sightseeing tours and other attraction tours can be arranged here. Would stay here again,

    4
    « First trip to San Fran »

    We stayed at The Tuscan last week. I can't say enough about it. The service was perfection. The staff is so nice, thoughtful and accommodating. The rooms are very comfortable. The beds are wonderful. We asked for a couple more pillows and they were delivered immediately. A young man by the name of Nelson from the front desk went above and beyond to help us return a rental car--it was completely his idea--he called the rental company, found a closer place for us to return the car and then ran off a copy of directions. What a wonderful employee!! The location was perfect! Walking distance to everything--yet quiet. We will stay there again for sure.

    4
    « Nice hotel in a good location »

    Perfect location close to fishermans warf. Nice and clean hotel, friendly staff. They have no gym but you can get a voucher to a gym next door. Parking is a bit on the expensive side 35 dollar in the garage next door but thats the locations fault. Free coffee in the morning is a big plus.

  • 4
    « Great convenient location »

    Only stayed one night as we were traveling on. Accommodations were clean and up to date. Did not eat here so I can't comment on that. Parking in general is expensive and hard to find outside of hotel so the location is excellent as its just a short walk to the waterfront area.

    3
    « Not a bad place to stay »

    Stayed at The Tuscan in May for a couple of days. There were a couple of problems, firstly the reception greeting was very poor, It was unfriendly, abrupt and made you feel you were nothing but a nuisance. A first impression like that is hard to ignore. Secondly they deducted the cost of the stay from my credit card, even though I had already paid. This prompted a number of, "Give me back my money calls." Despite all this the hotel is is smart, the rooms clean and well appointed. The hotel is well positioned and is only a short walk from Fisherman's Wharfe. There is really nothing wrong with this hotel as far as its appointments and I can recommend it for a stay; just a shame about the customer service.

    4
    « Great Location in Fisherman's Wharf »

    The location is fantastic, walking distance to the Piers, easy access to the F Line streetcar and buses. Can walk to the beaches where you can see the bridge. The hotel receptionist was super attentive and friendly, our room was ready for early check in which was awesome after a long flight. The bed is SO comfortable. Room is not large but fine for us. It is not cheap, but none of the hotels in the area are. We are happy with our choice. The concierge was helpful and assisted in securing NBA Playoff Tickets. Resort charge was included in our tariff and Wifi is Free. No pool.

    5
    « Lovely »

    Got upgraded for honeymoon. Lovely room, comfy bed. Good location. Not too noisy. AC functional. Lobby was very cosy. Room service was pricey as it is outsourced but food was lovely. No real negatives about this hotel. Would encourage people to stay.

    4
    « Excellent hotel! »

    Me and my husband stayed here with my parents for my mum's 60th birthday. The staff were so welcoming and friendly and couldn't do more for us. This included complimentary wine in the room and extending the room by one and a half hours due to a late checkout. The hotel itself was very clean and perfectly located in Fishermans Wharf - walking distance to Alcatraz Landing and to the hop on hop off bus and close to lots of amazing restaurants. We would definitely recommend this hotel to friends and those looking to stay in the wharf area.

    4
    « Quiet and Comfortable with Easy Access to Fisherman's Wharf »

    This hotel is a great place to stay if you are looking for a clean and quiet hotel near Fisherman's Wharf. Check in was quick and they always had someone posted at the door to open it for me when I was coming or going from the hotel. I stayed here on business and while the room wasn't huge, it was more than big enough to meet my needs. When I needed to go to work, I caught the Street car (one block from the hotel) each morning. After work when I wanted to get out for dinner, I could easily walk to multiple dining options.

    5
    « Tuscan GREAT »

    excelent location. Excelent room and bathroom. Do not have breajfast, but there is some itens to eat cl o se the frontdesk everyday. Very helpfull frontdesk, very kind. I really recommend. The price value.

    5
    « Great Fisherman's Wharf hotel! »

    We stayed at the Tuscan for two nights last June. Little did we know it was Gay Pride weekend. The hotel's convenient location to Fisherman's Wharf, while always a plus, was a life-saver to us during that busy weekend. We were an easy walk to the restaurants at Fisherman's Wharf, the Alcatraz tour and Ghiradelli square. The room was a big cramped as due to the high cost, we booked only one room with a fold-out couch for our family of four, but all in all a great hotel! Oh, and a nice little wine tasting on Saturday afternoon. Would definitely stay there again!

    4
    « Good hotel, good service »

    Stayed here in January as a base to explore the city without being too close to the attractions so that we catch up with friends and spend time with them. Service was good, bell-boys were very helpful and providing us with useful information. The hotel has a bar/restaurant incorporated but it appeared to be separate from the hotel, we did dine there and the food was ok, but with so many other options nearby and being a large group (6 adults and 6 children) we only did this the once. We did, however, take advantage of the complementary snack voucher provided by the hotel for use in the bar and found ourselves using the happy hour most days during the break between exploring the city and heading out for the evening.

    5
    « Great Location and Service »

    The staff were friendly and helpful. The location was fantastic; close to the wharf which we walked too and spent lots of time at. I heard this hotel allows pets; so I have told a few friends about it.

  • 3
    « Location spot on, everything else very average »

    Rocked in here after a few days in Las Vegas, were booked into a standard room. Oops mistake, the room we were allocated was tiny. I could not imagine spending 5 nights in such a limited space, there was little hanging space and not much in the way of other folded space. On ringing reception to see if we could be offered an alternative or an upgrade I was told to stay in the room whilst they looked at alternatives. Got a call back to be told only alternative was to upgrade to a suite at 80 dollars a night, on asking if we could view this alternative was told they were too busy to show a room but they would send someone up with key cards if we wanted to upgrade blind. Given that the room was so small we agreed to go blind. We were delivered key cards and told to hop in a lift to floor 4. The alternative gave us a same size bedroom but and additional room with desk, sofa and TV. The place needs a refurb and the staff really need to look as if they are happy in their jobs. On the other hand the location is great for all the pier areas and Ghirardelli Square. Your only a few mins away from loads of attractions and cable car stations. Oh yes you can also pick up tea and coffee, hot water etc in reception from 7 -9 am

    3
    « Wrong priorities »

    Nice location near Fishermans Wharf and we were lucky enough to get a room not facing the busy road so it was quiet. Bedroom was average size and clean /comfortable enough. My issues (and reason for 3 *) concern cleanliness of the bathroom. On arrival I noticed some unfortunate looking brown stains in two separate places on the wall tiles. More the sort of stains one would expect in the worst public conveniences. We were jetlagged and I didnt take issue, expecting that these were an oversight in the cleaning and would be rectified the following day. Not so , nor the following day, so to check the marks were not some permanent staining, I took wet tissue paper to them and as I suspected they could be wiped away. Why then had the maid not cleaned the walls which were so obviously dirty and yet she had time to fold the face flannels into fan shapes? I think they have their priorities wrong which is a shame because all else with the room and hotel was fine.

    4
    « Okay but not great »

    We stayed here for our 25th wedding anniversary. The price was quite a bit more then what hotel is worth. The nice thing it is very close to Fisherman's Wharf but it was overpriced for what you got. The room is clean and nice I would not stay here again. It would be worth paying a little more to stay somewhere nicer

    5
    « Outstanding customer service »

    I have to tell everyone how wonderful the Best Western Tuscan Inn at Fishermen's Wharf has been. We were here two nights and the bed was kind of hard for us. We awoke very stiff and tired. I explained to the person at the desk that my husband was having a back procedure and needed a softer bed tonight and asked if they could help us. The young man said he would talk to his supervisor. When we got back to our room, they had added a comforter and blanket under the sheet. Very comfy. I think we will have a great nights sleep. Also, I misplaced my glasses this morning and we left a note for housekeeping. When we came back, my glasses were waiting for me!

    5
    « West Coast Getaway »

    In all, it was a great hotel. Only downside, the bellmen were standoffish and didn't want to be bothered when asking for directions to local sites.We asked a bellmen for a local map of the area. He found a map that had been marked up by someone else. When we asked where we were on the map, to get our bearings, he became agitated. Great hotel, terrible bellmen.

    4
    « asdfasdasgasg »

    The hotel staff was excellent. The room was small but clean. Everything worked. The TV was new, but lacked an HD signal so it was fuzzy. The bed was way too soft, and not comfortable as a result. The restaurant food was very good. The location is outstanding, and thus the price, but if you are looking for a fancy room, this isn't the place

    5
    « Great Location »

    The hotel is walking distance to many sites. 2 blocks from Fisherman Wharf, a few blocks from Alcatraz tour pier, Ghirardelli Square, Lombard Street. Tons of restaurants and bars in area. This is a great place to stay. A plus was an Enterprise car rental in next block if you want to take a day trip.

    5
    « A Cosy Retreat in Fisherman's Wharf »

    The Tuscan is a wonderful place to stay in as you explore SF. The rooms are comfortable and quiet. Staff is courteous and helpful. Good restaurant on site. The hotel is conveniently located in a quiet part of Fisherman's Wharf but also to public transport - cable cars, streetcars, muni buses, ferries. Pleasant walk to Ghiradelli's, Pier 39, Coit Tower and North Beach, Pier 39, et, Presidio. Highly Recommend.

    5
    « The best place to stay while in SF »

    This is the best place to stay while visiting SF. A GREAT price performer, quality hotel, restaurant, and staff. Safe and clean neighborhood in the heat of SF. I use this location for both business and personal travel. We have thoroughly enjoyed each and every stay. I Highly recommend this location.

    5
    « great hotel in amazing location »

    My son and I had a fantastic 4 night stay in this hotel. Check in and out was quick and easy. Special mention to Nelson who really provides a wonderful welcome. The room was clean, comfortable and of good size with free wi-fi that worked well. I loved the notes the cleaning staff left for us each day. The bed was very comfortable and we had no issues sleeping. We did have a room that faced onto the street. The Friday night we could hear the noise from nearby celebrations but this was drowned out with the a/c on. The other nights no issues with noise. It was wonderful having the iced water in the lobby to come back to everyday. I am not a fan of American coffee, so did not really use the free coffee on offer in the mornings. We ate one meal in the onsite restaurant which was lovely. The staff were all very helpful in directing you where to go for food, shopping and attractions. The location of this hotel is amazing. You are within short walking distances of Fisherman's Wharf, Pier 39, Lombard St, Little Italy and China town. Even Union Square is only a 10 minute train ride away. There is Walgreens, Trader Joes and multiple eating places nearby. Absolutely would recommend friends and family to stay here.

  • 5
    « Convenient, clean hotel »

    We really enjoyed our stay in this clean hotel. The bed was comfortable. We were so close to everything we wanted to see and do in San Francisco (Fisherman's Wharf, Pier 39, Ghirardelli Square, bike rentals, ferries to Alcatraz). Wish we had had more time to stay longer!

    5
    « A nice place to stay »

    Afternoon wine, and snacks, Clean rooms and outstanding staff. Within walking distance to Fisherman's Wharf. We vacationed last year and we were hesitant to stay at a Best Western but we did and were very happy with results. We also visited Napa Valley and stayed at Best Western Inn on the Vines. Both places were very nice and clean

    5
    « Staff »

    The place was very nice and convenient for site seeing in San Francisco. The servers in the resturant were very helpful. The hotel was very clean and lovely. The best thing thought was the Service Stafff was GREAT! Nelson was an excellent manager and help us soooo much.

    5
    « Great Place To Stay »

    I really enjoyed staying at this Hotel. My wife and I went to San Fran for our first get away since we had children and I loved this place. The location was awesome. Not on the Wharf but well within a short walk. We felt central to everything down in that area. The hotel itself has a great comfortable ambiance. The wine sampling in the lobby daily was such a great way to mingle with other guest and trade stories about great things to do or see in the area. I cannot say enough good things about Ayiz the concierge. Talk about a guy going over and above. He helped me with just about everything you could think of. Great hook up for excursions, and rates. He was always available as well. The staff there were fantastic. From check-in to housekeeping. Even the attached bar was a nice place to stop for a night cap after a day on the go. I would not hesitate to recommend this hotel to anyone travelling to the area. I should also add that the prices were fantastic for such a pricey place to visit.

    5
    « Great Value »

    The hotel was very comfortable and the staff very pleasant and friendly. Great location if the Wharf is your destination, but very close to all forms of public transport to get you where you need to be in the city too.

    4
    « Great staff and location »

    The rooms are small, but very clean. Coffee and hot chocolate are served in the morning - there is an attached restaraunt that we did not try. The location is within walking distance to many attractions on Fishermans' Wharf as well as the Golden Gate Bridge. A very customer focused staff made the stay extra pleasant.

    5
    « Enjoyable stay »

    I stayed here with my boyfriend for 4 nights and we found the hotel very conveniently located, very clean, decent-sized rooms. The staff were always very friendly and helpful. We had a tour booked the day we were checking in and they were very accommodating and checked us in early as soon as a room became available. We didn't have any of our meals at the hotel - but only because there were so many options in the area. If we had stayed longer, than I would have had no hesitation eating at the hotel restaurant. The rooms are very quiet and so we always slept well. I would have no hesitation in returning or recommending other people come here.

    5
    « Great Stay »

    I was in town for work and needed an affordable place for the night in Fisherman's Wharf. From past visits, I remembered seeing the Best Western and thought that given it's location and the sense of value I had associated with Best Western, I thought I'd give it a try. I was more than impressed. I traditionally stay at the Fairmont and to compare, the room was as clean, equally as appointed and as comfortable as the Fairmont. The bed and bedding were far better and more comfortable than my last hotel experience at the Ritz Carlton. The lobby was welcoming and I appreciated the lemon/lime infused water dispenser and the complementary coffee, tea, and hot chocolate. I will always love the Fairmont but given the value and comfort of the Best Western, I will stay at the Best Western and simply visit the Fairmont to get my Fairmont fix.

    5
    « Very enjoyable »

    We stayed for 2 nights 17-19 April 2016. The Hotel was very convenient for all travel around the city. Our was very spacious and very clean. The view from our window could have been a lot better . All the staff went out of their way to help us . Certainly recommend this hotel.

    5
    « Great Location »

    On arrival, the hotel reception was a lovely guy, very polite, helpful and a good giggle! Loved having the iced fruit infused water is the lobby, great idea! The rooms were on the small side, but we were only staying for 2 nights on our way to San Diego so not really a problem. They were clean and functional, which were all that mattered. Food and staff were great in the restaurant, really enjoyed our meal after the long drive from Yosemite Park. The location is great, right near fisherman's Warf, so ideal for being in the hub of everything and not having to get a cab everywhere, as most bars/restaurants are within walking distance. Would highly recommend and would use again.

  • 3
    « Expensive, Noisy, Great Service »

    Hotel staff was excellent and dog-friendly. Room was pretty solid, despite our pup finding a plastic bag of suspicious looking "herb" under the bed!!! Room was located on a corner of the hotel and sound insulation was limited. We were up a good portion of the night hearing delivery trucks, etc. roaring up and down the street. There is no real outdoor spot to take your dog to do his business, so you have to make do on the sidewalk. Hotel staff was very helpful and accommodating.

    3
    « great location pricy parking service ! »

    Nice place , great location , kind of expensive parking service 55dls? with access to go in and out , small room , no free breakfast , NO SWIMING POOL? , OH WELL our family trip was good after all ...

    3
    « great location,nice rooms, bad service »

    great location,nice clean rooms, bad service from the people at the reception. Parking was a problem. we were offered highly expensive parking and no effort was made to try to help us find an alternative.

    5
    « the location »

    Wonderful location near the most popular places in the city. great crew that just want to help and to serve and sometimes its priceless. Very clean rooms and hotel area. I like the water stand in the main lobby - unique.

    4
    « Friendliest staff ever and noisiest room ever too »

    This hotel definitely served our purpose, we were there for 2 nights. We were surprised by the $55/night valet charge, but it seemed like too much effort to find a cheaper place that would allow you in and out access so we decided to just park here. The valet service was great, Matt was an especially fun character. The front desk was excellent, they were communicative and extremely personable, Nelson was a riot! We didn't even have a chance to ask him about wifi, he immediately gave us the password and we were all set. And the hotel restaurant was actually great! The bartender Eddie was awesome and comes up with his own cocktail concoctions. So the 4 instead of 5 star rating is because of the extreme amount of noise in our room, it sounded like we had all the windows open, that's how loud the cars were. Needless to say we didn't sleep well at all, it made the days a bit hard to get through with all the walking. So I would ask for a room that's not facing a street or just stay somewhere that is quieter, may be hard if you're looking for a central location.

    4
    « Great location. »

    Close to fisherman's wharf, lombard st, coit tower,hop on hop off busses,restaurants. Hotel is a little dated but rooms, although smaller than modem hotels, we're kept very clean and featured great services such as charging/docking for android and apple. Staff were fondly and helpful. The pescatore restaurant was in the building and served great Italian food.

    5
    « Great hotel, great location »

    Really enjoyed our stay at this hotel! The room was comfy with two large beds that after nearly a 12 hour flight were extremely welcome! The room was spacious and had everything we needed. Great location close to local shops and the wharf. We walked everywhere from this hotel, super for getting around town.

    4
    « Great Stay in San Francisco »

    The B/W PLUS The Tuscan with its ideal location close to the Wharf, provided us a great place to stay in order to take in the Best of San Francisco. The hotel was clean and comfortable and we were provided great service from all the pleasant staff. They also had a wonderful restaurant and lounge where we started off and ended the day.

    5
    « Don't let the name fool you, this hotel is five star! »

    Just completed a four day stay at this hotel with my two daughters. Five star service. Very nice rooms, finely appointed. Excellent location, blocks from pier 39 and Giradelli Square. Nice Italian restaurant on site. Free hot coco in the mornings. I've stayed at a lot of hotels, and this stacks up with any of them at the top.

    3
    « Great Location »

    Better get ready to pay for everything , parking ; breakfast ; employees are very helpful; close to trolley car ( on & off) ; 2 grocery stores, Walgreen`s & everything you need is within walking distance . Fisherman s Wharf 2 blocks, on 7 off buses also there . get the street side view

  • 3
    « Not a Fan of SF »

    With not being a fan of San Francisco to begin with, I had very high expectations for staying on the well known Fisherman's Wharf. The room was small, everything had a fee, the parking was expensive at the hotel, but you can get parking for $20 cheaper across the street. I was supposed to stay for 2 weeks, and they put me right next to a squeaky elevator. Bed was rather uncomfortable.

    4
    « My SFO Stay »

    We found B/W PLUS "The Tuscan" quite comfortable and clean in a great location. Easily walked to the Wharf that provided many good restaurants and activities to partake in. Easy access was also provided for jumping onto the local transportation and Tour Buses.

    5
    « Two night post cruise »

    Excellent staff, and great location. Unfortunately, the elevators were out of service when we checked in. But the bellman brought it to our room via the stairs. The front desk was very helpful in getting us transportation to the airport for a very early flight. Valet parking was about the only option and a bit pricey at $55 a night. Room was very clean and comfortable although a bit small for the price.

    5
    « Nice lucky hit »

    As a last minute vacation change, I used my phone to "google" somewhere we could stay in San Fransicso on our way home from Davis. There were a few hotels to chose from and I selected the Tuscan based on price, location, pictures and reviews. Hubby and I could not have been more pleased, especially considering this was a blind "I'll go with that one!". The decor, staff and professionalism I thought belonged to a 5-star hotel so much that when we arrived I thought "this price must be a mistake!". It wasn't. Hubby and I were pleasantly pleased with the cleanliness and the room. More specifically, the room was not just your typical bed, nightstand and tv nor was the bathroom just your 3 piece basic needs. Both were well thought out out and as if a premier designer had taken the time to meticulously arrange all of it. I would call our room "shabby chic" with white furniture, black leather and suede studded headboard, well appointed accessories adding to the coziness. The bathroom had granite (or a great look alike!) and not only real tile in a the real tub (!) but also opaque blue glass accent tiles which set the style off! No gross plastic, rotting tubs here. And my favorite test - are the towels so rough they would scrap your skin off? Not here... not exactly as soft as mine at home but NOT the average hotel sand paper. If I had to mention one downer, it was only that our window opened to a middle area of the hotel and the view was only of the opposite wall and windows of other rooms. We could barely even see sky so that was a little claustrophobic - but not so that I would not stay there again. I have already told several people at work how lovely this hotel was and I would absolutely pick it again on our next trip home through SF!

    5
    « 4 night stay »

    On arriving at the hotel we were greeted immediately by Nelson who was lovely. He quickly found out why we were there, offered loads of advice and when we went out, put a card and a bottle of champagne in our room for our return, because we told him we were there to celebrate my husband's and daughter's birthdays! The location is ideal, as we were able to walk to loads of the sights and great restaurants easily, especially Bodins, which is a must visit (I got slightly obsessed by the end of 4 days!!) The room was very clean and tidy, with a very good bath and shower, but perhaps a little small for 4 people, but as it was a short stay, not so much of a problem. I would definitely stay here again if we get to San Francisco again.

    4
    « Great Hotel for families! »

    Perfect location. 2-3 blocks from Fisherman's wharf...close enough to have fun... far enough that it is a quiet hotel! Free coffee in AM in lobby. Cucumber lime water in lobby all day. FAMILY SUITE with 2 queens and separate room with full sleeper sofa. **Walk straight up Mason Street on side of hotel and eat breakfast at the Capriccio Cafe ( a few blocks up hill away from water with red and white awning). Then keep walking up hill toward North Beach and let the kids play at the Joe DiMaggio park! *Walking distance to bike rentals and start of cable car line!

    4
    « Fine, functional, great value for money. »

    This hotel does exactly what is says on the tin. We stayed for six nights in early April as part of a short vacation, and wanted an unfussy place to stay in a good location. And that's exactly what we got. The rooms are a little dated and are cheerfully functional rather than swish or luxurious; but ours had all that we needed: big comfortable bed, in-room safe, mini-bar, air-con, nice hot shower, coffee-making facilities, good storage space. The staff were pleasant and helpful. The location is terrific too: you're only a couple of blocks from Fisherman's Wharf and the tourist vibe, or you can walk south and get to Columbus in 5-10 minutes and enjoy the restaurants etc. there. The F-line trollybus to downtown leaves from just around the corner, and the cable car is a few minutes' walk away. The hotel is cheaper than the competition, so don't expect major luxury; but it was more than worth the money and turned out to be something of a bargain, considering its superb location and amenities. The free Wifi worked without a hitch; there was a business suite to check in for flights and print boarding passes without a charge. We didn't try the adjacent restaurant so can't comment on the breakfast or dinner options, but Fisherman's Wharf is full of facilities (I recommend Boudin for morning croissants) and there's a Trader Joe's one block away too. In sum, this hotel was great value for money and excellently located. I'd definitely rebook if returning to SF.

    5
    « Beautiful hotel, friendly staff »

    We were very pleased with our stay. The hotel is very clean and reasonably priced. It is only a few blocks from Pier 39 which was a lot of fun and also only a short walk from the North Beach area that has great italian food. Highly recommended!

    5
    « Excellent location »

    We enjoyed our stay at this hotel. The room and facilities were clean and well maintained. The employees were friendly, helpful, knowledgeable, and patient with our questions. The location was excellent - close enough to walk to many attractions and on the bus line for everything else. We would definitely stay there again!

    4
    « Loved our stay »

    The Tuscan was the first hotel we stayed at on our road trip from San Francisco to Las Vegas for our wedding. The hotel was extremely convenient for local attractions, tour buses and tram lines. As we were getting married at the end of our trip a bottle of bubbly was put in our room for us when we arrived which was a really personal touch. We ate in the restaurant one evening after a long day walking and site seeing, the meal was very good. Really enjoyed our stay.

  • 4
    « central location »

    Very central hotel 2 blocks from Fishermans Wharf.Staff very helpful especially Djono the concierge who had endless patience and couldn't do enough for you.Breakfast good in the bistro attached to hotel.Room adequate,clean not much outlook over car park ask for a inner room but ok we were hardly in room.

    5
    « Superb »

    Well located close to everything at Fisherman's Wharf, the Tuscan has a slight "olde world" feel to it, and offers a welcome alternative to the characterless chain hotels (many of which have branches nearby). Great reception area with knowledgeable staff, great room with all modern requirements, but a few nice old-fashioned touches too (wooden window blinds, etc). Comfortable bedding & comp Wi-Fi were also very welcome. The restaurant on site looked very popular, but I never got a chance to use it, given the number of places to eat nearby. The hotel is also well situated for the cable car & street cars, and there's a few 7-eleven style stores nearby, ideal for grabbing snacks, water etc.

    3
    « Good chain hotel in SF »

    The hotel was what to expect from a Best Western. Helpful personnel but a room with absolutely no view aka into a wall. Clean room with very comfortable sheets, and a good location for us visiting just for a couple of days.

    4
    « San Fransisco »

    The staff are wonderful and very friendly. The beds were comfortable and the food was delicious. We reserved two rooms and our friends loved the service and comfort. I will stay here again one day. Best Western is one of my favorite hotels in the Southwest and California.

    4
    « BETTER THAN EXPECTED »

    If you are looking for a "fairly" inexpensive but quality hotel in the Fisherman's Wharf area, this one fits the bill. It is a well-appointed property, with a welcoming lobby area and friendly staff. Our room was a "standard queen" and small but clean and up-to-date. The hotel will keep your luggage if you check-in early and your room is not available or when you check out but don't want to trek around with it while doing last-minute sightseeing. There is a restaurant on premises so they do not serve any kind of continental breakfast as do most Best Westerns. They want you to spend your money in the restaurant! The walk to the Wharf is just two or three short blocks. Very convenient also to Ghirardelli Square and other tourist sights.

    4
    « Good hotel »

    Great hotel in great location with friendly staff. I was a little upset that my card was charged an authorisation, but this has now been refunded (I panicked thinking that I had paid twice for the room). The hotel is good though and location is perfect. Very good value for money. Wish they had a kettle! (Stereotypically English girl who loves tea!)

    1
    « Looked nice, but disappointed after further inspection »

    When we pulled up to the hotel I was surprised by how nice it looked for a Best Western, and even more so when I entered the lobby, very fancy looking! However, all excitement passed when we were told parking at the hotel is $65 a day. $65?! When we commented that was pretty expensive the lady at the front desk laughed and gave us another parking option, but it was also expensive as well. The next disappointment was how small the room was, we had to rearrange the room to fit our 3 suitcases, and the sofa bed opens right up to the bed, leaving very little room to walk. Furniture was banged up, no door on closet, and the view from our room was of other hotel rooms and houses/apartments just feet away. And no complimentary breakfast, every hotel I stayed in on my trip offered free breakfast.

    4
    « Ideal for first time visitors »

    Have stayed in the Tuscan twice and would highly recommend it for its central location and its cleanliness . The staff are very helpful and always friendly which is what you want when on vacation . I have stayed here with my wife and children which they loved and came back the second time with my wife for a nice and relaxing break. Fishermans wharf is right across the road and if you want to get on the cable cars just come outside the hotel go left and not even a five minute walk ,and there they are also on your left hand side . Cable cars go from fisherman wharf to union square which is the main shopping district in San Francisco . If you are planning a tour of Alcatraz the boat tour is within walking distance of hotel and also if you are planning to cycle the Golden Gate Bridge their is loads of rent a bike shops nearby.

    4
    « Tuscan Inn - Fishermans Wharf SF »

    Delightful boutique hotel. Excellent service. Great location. Nice adjoining restaurant. But, avoid rooms adjacent to the street (Ours was room #123) as trash trucks and street washers rattle the walls in the early AM.

    4
    « Sightseeing San Francisco »

    We had a great time in San Francisco.. The Tuscan was close to the wharf and all the touristy activities we were looking to see. We parked at the hotel ($45 per day) and walked or took the cable car. The cable car turnaround was right around the corner, Starbucks was close and many restaurants were also within walking distance. Rooms were clean, staff was helpful and courteous. Wine and pizza was served and included in our room charge (no extra charge). We ended up staying one extra night and was unable to stay in the same room, so the staff moved us into another room at a lesser charge per night. Kudos to the staff. Would stay again..

  • 4
    « Well Situated-Good Hospitality »

    One of the main attributes of the Best Western Tuscan Hotel is its prime location a few blocks to the south of the crowded tourist area of Fisherman's Wharf. Pier 39 with its famous sea lions is easily reachable. A recommended dining option close by is Fior d'Italia. Just a few moments away on a very steep slant traverses Lombard street famous for its twisting curves down a daunting decline. Valet Parking is easily accessible from the North side of the Tuscan building where the main entrance to the hotel is situated. The front desk staff were quite helpful with orientation. A business center with computers and printer useful for producing airline boarding passes is available just steps away off the main lobby. A spacious waiting area in front of the elevators is useful for resting heavy bags while waiting for the left. There is a serviceable restaurant on site featuring a terrific full service bar which reeves up with Happy Hour promotions. Our roomy suite featured a large sitting area complete with comfy couch, table, drawers and television. The bedroom with suitable closet space and a large television also featured a large adjacent bathroom. There was a good connection to the WiFi The Tuscan is well situated and provided good hospitality

    4
    « Great stay in San francisco »

    This hotel is in a great location for all popular tourist places,just 2 blocks from fisherman, cable cars around the corner. All staff were great especially Antony on reception made me and mum very welcome after a long flight from the UK. Our room was ready and spacious had a 2 queen bed room and overlooked the road at front but was very quiet and beds were also very comfortable.complimentry coffee in reception was a nice bonus and the happy hour in bar was a good place to chat to other guests and locals. All was great and had fab time in San Francisco.

    5
    « very satisfied with our stay »

    Location, location, location - right in the heart of so many things we wanted to do - Golden Gate, Fisherman's Wharf, Cable Car, Ghiardelli, etc. Room was very nice and clean. Breakfast in the restaurant was very good. The hotel staff was very helpful in getting us a handicap roomat the last minute.

    4
    « Quasi-Water Front Location »

    Hotel is located ideally near the San Francisco water front. getting there from the airport we took the BART and a trolley. Worked out very well. A healthy walk or bus ride to Chinatown or Market St. shopping area.

    5
    « Very nice.. Great location »

    We stayed for 4 days and had a very enjoyable stay. The room is nice and clean and the employees were very friendly. The first night we had a problem with our lock and Dennis the Maintenance man, discovered the problem quickly and fixed it in just a few minutes. Thank you

    5
    « Visiti San Francisco »

    Very nice hotel close to Pier 39. We was traveling from Yosemite Park and we want to stay in a very nice position in front f the sea, this was the best solution. The room was big enough for my 5 people family and we get also car parking, not easy to find it on this district. Room and hotel very clean.

    3
    « Very Average, But Great Location »

    Three nights at The Tuscan. The Rooms are bigger than Average, but basic. Very much DIY Service here. The little things added up mean a lot. Back after a long day, Went for a beer in the Mini - Bar. No bottle opener. Asked for one, it wasn't forthcoming. Wi-if hopelessly slow, so I went up the Street to the Bar at the Marriott to get a few business odds and ends sorted out. You get what you pay for.... The location however,is though to beat. Helpful concierge, and a very nice Authenticaly Italian Resaurant on site. While It was comfortable enough, Would I come back.? No.

    5
    « Great Find »

    We stayed 4 nights here and we're very pleased that we had chosen this hotel based on other reviews. It's homely, the rooms are not large but well appointed, the bed was fantastically comfortable. I loved the plantation shutters at the Windows too. The lobby is traditional and this and the room felt like a boutique hotel. The bathroom had been refurbished. The corridors are a little tired, but quite acceptable. There is free coffee and hot chocolate served in the lobby in the mornings too, and you have a coffee maker in the room as well. Our room looked out on the courtyard, very nice with a small fountain and Palm trees in pots. Don't bother with breakfast in the hotel, you can walk to the Hollywood Cafe up the road (turn left out of the hotel) or to IHOP, - cross the street outside the hotel, walk down the opposite street (pas the Sheraton) and turn first right. Would definitely stay again. Walking distance to everything at Fisherman's Wharf.

    2
    « Small room poor quality high price »

    Bathroom had poor ventilation, black mold on the walls, interior window was dripping with moisture. Television did not have High definition channels. street noise and the room was very small considering how much you paid for the room. Also prepare to pay $60 or more for overnight parking.

    4
    « Great location »

    The perfect location to explore Fishermans wharf Rooms were clean and very quite and staff were friendly Only issue was connecting to the WIFI but only a minor concern The complimentary coffee station each morning was a nice touch Would highly recommend this property to first time visitors to Fishermans Wharf in particular

  • 5
    « Perfect All Around! »

    Checked in for a 4 night stay in the wharf area and was impressed right out of the gate. ALL front desk, lobby staff and the concierge were VERY friendly, welcoming and helpful. All questions we had were answered and we received great suggestions when looking for specific things. HIGHLY recommend this hotel for anyone looking to be close to the craziness of the wharf and Pier 39 but when you head the other direction you are in a cozy Italian neighborhood within a few blocks. Great restaurant attached as well. Perfect location, great staff and a great experience for our time in SF!

    3
    « Pricey Downtown Location »

    We spent one night at this hotel. Upon arriving we found that valet parking was the only option. We weren't prepared for that so had to quickly haul out our things to the lobby. After being shown to our room we found that they had 'upgraded' us to a one room suite with a sofa bed. This wasn't an upgrade for us considering we had two kids with us. I had booked a two queen room for a reason. Having a 15 year old and a 7 year old share a sofa bed is not a good thing! Thankfully they were able to switch rooms for us but it was a pain to do so. The air conditioner was noisy but the room was acceptable. We were there such a short time that it served it's purpose as a place to lay our heads. It was very expensive and a continental breakfast included in the morning would have been a nice touch. The thing we appreciated was that we were able to keep our car in their garage until 6 pm while we toured the city.

    4
    « Excellent except their in-house cafe »

    This place was a bonus find. The service was great especially from JESSICA at reception. Free coffee/tea in the lounge each morning (lovely area with couches, chairs, fireplace, internet section). I asked for a kettle to make a cuppa tea in the room (no problem). Within walking distance of Fishermans Wharf. The only complaint was with their in-house café Pescatore. The food was fine but the service was almost non-existent. Once we walked out with no service (looked short staffed), twice we had a long wait for service (disorganised staff). Wait to be seated, wait for menu, wait to order, wait for food, wait for account, wait for receipt. my advice is to STAY here but EAT elsewhere

    4
    « Nice Hotel, Great Location, & Helpful Staff »

    We dropped off our Camper Van at the depot and had our luggage with us.(around 10am) We asked the man front desk if we could store our luggage until check in. He checked on early room availability and was able to get us in our room early, we were SO appreciative! We then spoke with the concierge regarding transportation to the airport the next day for a 6:10am flight out of the San Fran airport. She reserved a Lorrie shuttle for us which was less than half the price of a Taxi. Again awesome service. The hotel was was well kept, the room was nice, and the location close to Fisherman's Wharf.

    4
    « Great location »

    Just set back from Fisherman's Wharf, well located for retail shopping, great beds had the best sleep ever, rooms cosy and fits in with the surrounds, adjoining restaurant is just great as well, overall attentive service and pleasant stay. We will book again

    3
    « Good Location, That's About It »

    We are Best Western Rewards members, and have to say that this was not as nice as many of the other BW Plus hotels we've stayed at. Price was outrageous for a tiny room, although that can be attributed to "location, location, location." We were greeted with a personalized welcome letter with our name spelled incorrectly - what's that tell you about attention to detail. Check-in is at 3PM. We arrived 10 min til, and were told the room was not ready. So we went to the bar in the adjoining restaurant with the understanding that we were told we would be called. About an hour later we checked back at the desk; yes, the room was ready but no one had called. When time came to check out, neither of the 2 elevators were working (we were on the 4th floor). No signage or anything, just no elevator. We called the front desk and they did send someone up to carry our bags down for us. Overall not one of the best experiences we've had with BW Plus facilities.

    4
    « Great hotel to explore SF »

    Best Western Tuscan is located around Fisherman's Wharf. a great base to explore San Francisco. We enjoyed the stay and able to get to most attraction in the city. The hotel provide a good service for advise where to go.

    4
    « Great place! »

    Wonderful stay in a great hotel. The rooms were nice and clean and the staff was friendly. I was especially impressed with the front deskman named Nelson. Incredibly helpful and a great personality to boot. The hotel is also in a perfect location! Nice and close to the waterfront and also shopping. The only downfall is no pool in the hotel. I would definitely book there again.

    4
    « Convenient Location to Fishermen's Wharf »

    No breakfast provided, but there was an in room refrigerator and coffee/tea making machines. Coffee and tea served in lobby every morning until 9:30. Across the street was a Safeway and Walgreens in an indoor mall. On the other side of the building was the Powell Street Cable Car turnaround. 3 blocks to Fishermen's Wharf and Hop On Hop Off bus stop. VERY comfy beds.

    4
    « Good location »

    This hotel had a nice location with easy walk to many attractions and restaurants. The rooms, however, were small and the decor a bit tired. Staff was very friendly and helpful. Quiet given its central location. The attached restaurant was nice if not a bit expensive for a quick breakfast.

  • 3
    « Great Location »

    Hotel is in a great location, just a few blocks from Fisherman's Wharf and Ghiradelli Square. Rooms were small and could use some updating. We had a 2 queen bed room for 3 people and it was tight, with limited space for luggage. Beds were comfortable. Bathroom was basic. Nice lobby with complementary coffee, tea, hot chocolate in the mornings. Room was surprisingly quiet, no street noise. Staff was pleasant.

    4
    « Family Getaway »

    My husband, our 2 teenagers (14 and 15), and myself vacationed for 4 days, 3 nights in san Francisco this past weekend. We originally booked a room with 2 queen beds. When we arrived, we were given the option of upgrading to a king suite for free. We took it and although the bedroom and separate sitting area (with sofa bed) give you more privacy, there rooms were still quite small and did not have enough storage space. My king sized bed was comfortable, but my kids complained about how uncomfortable the sofa bed was. Our room was right on the corner of North Point St and Mason (4th floor - room 415). It was so noisy! You can hear every truck pass by, at night you can hear all of the drunk people yelling as they walk down the street. I wondered if it would have been quieter had I kept the original room I had booked. Across the street from my room is a Longshoreman's Hall which is where you can see several homeless people staying. We weren't bothered, but I wouldn't feel very comfortable walking past there at night. Despite this hall being across the street, the hotel itself is conveniently located near several key locations such as Pier 39, Fisherman's Wharf, tour locations, cable car routes, etc... Overall, room was clean, my bed was comfortable, and the staff was all friendly and appeared eager to assist with all my needs. I'd recommend this hotel and probably stay there again.

    3
    « Ok service, ok room, great location »

    Our service here was mediocre at best - arrived at 930 AM at the hotel after a long night and was told we would have a room early, before check in - we waited and were ignored until 3 pm. The room was very small, but that goes with the area. The location is optimal if you want to be in fisherman's wharf, but there are plenty of hotels to choose from in that area.

    5
    « Tuscan, San Francisco »

    This hotel met all of our expectations. Great location, helpful pleasant staff, nice restaurant, inviting lobby, nice rooms. The morning coffee and cozy fireplace made for inviting lobby. Walking distance to all the restaurants along the wharf and the cable car. Good choice for families.

    4
    « Great location, quiet room! »

    The Tuscan was a great place to stay, the service was very good, the room was tidy and nice and quiet - we had a room which was not road facing so it was really peaceful. The location was great as a quick walk to Fisherman's Wharf, right by the cable car that takes you to Union Square and there was a super Italian restaurant just up the road. Also right by two great supermarkets! The only one thing I could fault was the restaurant at the Hotel - We ate breakfast our first morning there and we ordered cereal which was drowning in milk (would of been better if milk was sep. so we could pour it on ourselves) and the staff in the restaurant were pretty average. Overall though the hotel was so fab and I would recommend it to friends.

    4
    « Excellent location at Fisherman's wharf »

    This hotel is good value for money as San Francisco is expensive to stay compared to most US cities we visited. Very close to pier 39 with it's excellent restaurants and shops.The room was basic but clean and there are many cafe's and restaurant's close by for breakfast as not included in our room price. San Francisco is a cool city and this is an excellent central hotel to stay.

    5
    « 5 Star Location and accommodations »

    Location is totally ideal as it is walking distance to many attractions i.e. local restaurants, shops and restaurants at Pier 39, Pier 33 for boat access to Alcatraz, Cable Cars and Hop-on and Hop-off Bus Tour office etc.etc.. The hotel itself had excellent, accommodations and although our room was a little on the small size it was very comfortable and spotless. As others have mentioned, as our room faced the main street it was a little noisy at times although no more so than any other large city.The on-site restaurant Pescatore had an excellent menu, the food was very well presented and the service was very good. All in all, a most enjoyable 4 days.

    5
    « Excellent »

    This hotel has amazing, attentive staff who were continually working to ensure we had everything we needed. The food in the restaurant was delicious with a nice variety. The mattress was excellent which translated to a great sleep as I have stayed in other hotels where the mattress was in very poor condition.

    3
    « Holiday »

    Great location to down town Fisherman's Wharf, local shops and factory outlets, just a couple of streets away and 10 min from Staten Island ferry Staff very helpful, to pleasant , fridge, coffee machine very cozy room very comfortably bed, great Italian restaurant next door with fantastic staff waiting to spoil you We all book again

    5
    « Very pleased with the facility »

    I had read the reviews on Trip Advisor and decided I would try this location. I was extremely pleased the the hotel. The location is perfect for visiting SF. A block from Fisherman's Wharf and a block from the Streetcar stop. The room was very nice and the restaurant was excellent for breakfast. I found this to be one of the Quietest hotel rooms I have ever stayed in!! I know that the room of both sides of me were occupied and I never hear a door open or shut! I will definitely use this hotel again when in SF.

  • 4
    « Good hotel bad recommendations »

    The hotel was comfortable although aspects like the bathroom need updating. The restaurant was especially good for food and service. But don't take their recommendations for sightseeing bus or shuttle to airport. They recommend Go Lorries for the shuttle which is strange as there are many bad reviews including ours. They also recommend City Sightseeing Tours .... An open double decker bus that is supposed to be hop on hop off. We wasted our money because they don't stop if the whim takes them and we were stranded for so long as to waste the day. Also it was too windy to go on top and down below you can't see through the advertising mesh. Rather bizarre I think.

    5
    « Excellent location »

    Perfect location and accommodations for our short trip. Central to everything. Rooms a bit small but that's how it is here I've heard. Overall would come back when in SF. The free coffee and water is a nice touch.

    5
    « Great location »

    This was a beautiful hotel, close to everything. The rooms were a decent size for our family of four. We encountered bad weather, so the front desk was giving out umbrellas to use. It is close to public transportation and within walking distance to the Alcatraz pier, pier 39, and fishermens wharf.

    5
    « nice downtown SF hotel »

    We recently were on the west coast and booked all our hotels based on trip advisor reviews. So, I figured I better do my part. Nice hotel all the way around. Clean, friendly staff. Parking is expensive - $55 per night, but the lot across the street is $35 (the hotel staff made me aware of this, which I thought was a nice gesture). 10 min walk to fisherman's wharf. All in all a good experience.

    3
    « Location is the key here »

    Stayed overnight prior departing from SFO after a few days driving up hwy 1. This hotel was easy to get to, and is in a perfect location for exploring the wharf, Alcatraz, the Embarcadero, Ghirardelli square, etc, and it also close to local transportation. We had a basic king room, which was "basic" but had a very comfortable bed, a couple chairs and small tables. The bathroom was also basic but functional. For the location we found that our price was fair (thanks to the Costco discount partnering with Best Western). Not sure if I would have chose this location without the Costco discount, however. Service was friendly and gave helpful advice ationof the area. Nothing fancy, basic accommodation with nice location. $55 for valet is ridiculous but they offer little other choice (the valet stated the price and said there really weren't any other options for overnight parking). Unsure of the truth behind that but we were too tired and weary to care. The wifi was much slower than my 4G, and our apps on our phones would not function on it either. Would stay here again for location alone and a basic good nights sleep, as long as Costco discount applies. But will definitely look elsewhere factoring parking cost or if my wife desires fancier accommodations or views.

    3
    « Exactly what I expected »

    Nothing more than a place to sleep. Rooms are small and crowded, service is not more than a mediocre and the location requires a taxi everywhere. A taxi from here to central SF will cost $12-$16 + tip. If you have an alternative, go for it.

    4
    « Great Location »

    Staff are really friendly and helpful; rooms are okay. Location is perfect for visting fishermans wharf. cable cars etc.You are paying Fisherman wharf prices and as such I would rate this hotel as value for money.

    4
    « Good Location for the Shore and Ferries »

    The Tuscan has good accommodations, and is a great base for exploring the Embarcadero, Fisherman's Wharf, and for exploring Alcatraz, Angel Island, and other destinations accessed by the ferries. The room was clean and cozy, though with some space constraints, typical of San Francisco. Within walking distance to many attractions, museums, restaurants, and bars. Easy travel to and from Oakland Airport, via public transportation. Not a luxury 5 star, but nice, comfortable, and convenient.

    5
    « Still a nice place to stay »

    I used to stay here while in town on business many years ago - before they were purchased by Best Western. The rates used to be a lot less, but it was still a great place to stay. It almost felt like finding some hidden gem that no one else knew about. We recently spent 4 days there over the Valentine's Day holiday. The hotel is still a very nice place to stay although the rates have good up. Very friendly staff, great proximity to the wharf, downtown and North Beach. Had a great time and will definitely stay here on my next visit to the bay area. PS. The only complaint I had was the WiFi.....even though it was free, the performance was terrible.

    5
    « Helpful friendly staff and great location for first visit.. »

    We really enjoyed our four days stay at The Tuscan... Staff were friendly and polite, from the moment we checked in. The night receptionist went out of his way to be helpful and informative from the start of our visit. The location was great for our introduction to the city with the wharf area so close. Our room was adequately spacious with one king bed and nice and quiet as it overlooked a pleasant inner courtyard area. Would return here if visiting San Francisco again..

  • 4
    « Great Visit Down Near Fishermans Wharf »

    Stayed here for 4 nights and was enjoyable. Depending upon your tastes you may find it to your liking. I found it very nice with a great location and staff. The Hotel is located 2 blocks from the Iconic Crab sign on Fishermans Wharf. Great Location for Cable cars, Ghiradelli Square, Coit Tower, and GG Park/Presidio. The hotel itself is not over the top elegant and doesn't try to be. But the staff is accomodating and efficient. The lobby and checkin is right there once you enter(doormen are there to open the doors). Their is a nice gas fireplace with couches. There are two containers of ice water, one with cucumber for your enjoyment. They serve coffee in the morning for a few hours in addition to the in house coffee. There is a restaurant on the 1st floor of the hotel which serves decent food with nice atmosphere.(I would go to Hollywood Cafe a few hundred yards North for Breakfast). The rooms could use an updating as they are outdated. Very Clean and neat but just not top of the line. You can hear doors closing and TVs if someone plays it loud, showers starting etc. My view was of a cement wall but I was out of the room all day so wasn't an issue to me. There is a shuttle for 17 to take you to the airport which is much better then a 60 dollar cab. The good thing about it is that you can get a very good rate versus many other places so that it provides good value. I would recommend staying here if you are looking for a safe, clean place in a good location. They also provide free passes to a 24 Hour Fitness Center across the street which is large and a great place to workout. There is also a grocery store if you want to get waters and fruit etc versus paying the high prices that you would find elsewhere.

    4
    « Enjoyable stay »

    We were pleasantly surprised by this hotel. The interior is quite nice and we found the service to be excellent. I was greeted with a glass of wine upon arrival even though I'd just missed the daily happy hour (which is free for guests). Although our room was tiny (and I mean tiny!) it faced an interior courtyard which meant we enjoyed quiet nights even though we were in a busy area of town. I would certainly go back to this hotel. There is also a fantastic restaurant (Italian) attached to the hotel and we had one of our best meals in San Francisco right there!

    5
    « Tourist Friendly Venue »

    Stayed at this hotel for four nights recently & was surprises how good it was Had all the facilities that you require plus a very comfortable & plush bed . Another bonus was it's closeness to Fisherman's Wharf one of the major tourists area in SF The reception staff were very friendly & helpful with our enquiries

    5
    « Amazing Night's Stay »

    My son and I stayed here with my cat. I had just completed a stressful bit of travel from Shenzhen, China to Hong Kong, China, dealing with customs and red tape of travelling with a cat. Then, on to Hong Kong to San Fran. My cat was traumatized, and I was stressed, worried, and exhausted. I looked terrible, and felt even worse. The amazing staff at this amazing hotel never once made me feel like an outsider or a bum. (which in itself was kind, I really don't travel pretty). The room for my cat was still gorgeous and clean. The hotel was quaint, with a really pretty design to it. There was an exceptional sitting area by a fire place that at 2 AM when I couldn't sleep gave me a place of solace so I wouldn't wake up my son or disturb my poor cat. Here is where the most amazing thing happened. A staff member was there. I asked them where I might get some milk. He gave me some from the staff's stash...not wanting me to have to walk to the store in the middle of the night. Over and beyond. I am forever in their debt for their kindness.

    5
    « Celebrated our 20th Anniversary »

    Friendly staff sent us a bottle of champagne. Clean and quiet. Nice big comfortable bed. Hotel is within close walking distance to both Pier 39 and Fisherman's Wharf. Fireplace downstairs was beautiful! Crab Benedicts in the Pescadore restaurant downstairs were delicious. Great value. You'd better factor $55 + tax for parking into your budget though.

    3
    « Good Stay - But Tiny Room And Terrible Lighting »

    Overall this is a great location for a trip to SF, however the room layout can take the joy out of your stay here. 1) Location - Perfect, right in Fisherman's Wharf and a very short walk to the Pier, food, coffee, Trader Joes. Everything you could possibly want is nearby by. Very handy to Cable Car lines. 2) Staff - didn't have much call to bother staff, however everyone we encountered were friendly enough. 3) Hotel Itself - It really is a bit dated, carpets a bit old. However it was nicely decorated for Xmas, inviting you to have a relax on their sofa's. Clean and in good condition. Free coffee in the mornings. For under $200USD it was ok. 4) Rooms - ok, here is the Caveat. We had a room with 2 Queen Beds, which is harder to come by these days as 2 doubles seems more common. But this room really was too small for 4 people, regardless if they can actually can fit. Beds were fine, and were actually queens. However, with the size of the beds you barely had room to walk around the beds, that's how small the room was. We had to ask them to remove a side table so we could put our suitcases somewhere. There were a few small drawers to speak of, so we had to mainly live out of the cases, which became a bit of a hassle. But it was so so small it became very annoying to deal with. Now for the major issue. The bathroom and toilet are together, whilst the sink area is separated and pretty much right in the bedroom. So when someone goes into the bathroom, the lights go on in the bedroom and bathrooms as the lights are connected ! hope this makes sense. If someone is using the sink whilst doing make up etc, then then have to move so someone can go into the bathroom. Picture that with two girls having to use the sink area and trying to navigate everyone else getting ready. Very small space. Whilst I did my research on this hotel, this kind of information is just not available. Please keep this in mind, if you have small children that need to sleep, or are a light sleeper, every time someone goes to the bathroom at night, the entire room is lit up. Also, how about a few hooks for towels? Please they are cheap, where do you expect people to put their towels? On the bed ?? Sorry for the rant. We didn't have many noise issues, but that could be due to it being a very very quiet time of the year, early December and the hotel not being very full. So overall I gave it an average rating, nothing that made us complain, but wouldn't stay here again based on the size of the room and the lighting fiasco with the bathroom. Dealing with that gets tiring very quickly.

    4
    « Location couldn't be better »

    Great Hotel. Chosen for the price, location and the family sized rooms. Unfortunately the family suite has a double bed (queen size?) and a bed settee in a separate room, which was a problem since my kids won't share. We had to make up a bed on the floor using the settee cushions and an extra set of blankets (which the hotel provided no problem at all). The staff were always friendly and helpful; there was cooled water in the foyer 24 hours a day plus tea and coffee in the foyer every morning. We didn't use the adjoining restaurant for breakfast but did have dinner there one evening. It was okay. Maybe a little dated and starting to get tatty, but this wasn't a problem. Location couldn't be better. 5 minutes walk from Fisherman's Wharf so close to the action but away from the noise; really easy to reach by public transport (get the No7 historic trams from any of the BART stops on Market Street to the end of the line) and surrounded by an endless selection of places to eat.

    5
    « Great place to stay »

    Anytime you are in S.F. and you want to be by the the Wharf, The Tuscan is the place to stay. The staff is friendly and very helpful and their restaurant is wonderful also. The Wharf is 2 blocks away and their are 2 Starbucks just block away.

    5
    « 50th birthday »

    This hotel is very clean and close to everything. .especially ..Fisherman's Wharf area...the staff was soooo nice and helpful. .Anthony was very accommodating on our early Check in...the staff inside and out..was very nice. .the rooms were surprisingly small but cozy and clean...I would return to this hotel to stay. .

    4
    « very nice and great location! »

    my girlfriend and i stayed here for just one night but it was a pleasant visit, didnt have any problems. location is great if you want to see pier 39 and the wharf. we had a king room and it was very nice and quiet!

  • 4
    « Getaway to San Fran »

    The hotel is in a great location to get to Fisherman's Wharf, Pier 39, Alcatraz and such. The rooms are okay but overpriced. But... a lot of hotels in the wharf area are quite costly. The restaurant attached to the hotel is great just be careful during happy hour because not all drinks are included. Example: I ordered two glasses of merlot and it was $26.

    4
    « My visit »

    I stayed for 2 days and 2 nights the first thing i notice the staff were very accommodating in answering queries. Second room was not that big but it was presentable and tidy the matress and pillows were comfortable to sleep on there was also a 40 in tv if im not mistaken. Third toilet and the bath tub was nice and clean. They also have 8 towels in different sizes stored on the bathroom which is good. Hotel is near great location, like Ross, Safeway, Starbucks and just few blocks from Fisherman's Wharf. Overall i had a good stay.

    3
    « Beautiful but Pay Attention to Price »

    Overall this hotel is beautiful and it's in a great location. The front desk clerk was very courteous and so was the valet. Checking in was a breeze and I couldn't wait to see the room that we got since the last time we were here the room was absolutely amazing. We opened up the door to our room and noticed it was considerably smaller than the last one. We went over to the window to see what kind of you we had figuring that would make up for the small room but I was disappointed. The window furnishings malfunctioned on us and wouldn't let us completely open the curtains. Once we figure them out we looked out the window and were disappointed even more. The view that we had was a bunch of other rooms from the hotel and a big brick wall. You could barely see some of the city above the hotel. It was almost impossible to open the window to get fresh air in as well. The bathroom fan made a horrible noise so I felt guilty even using it because I was afraid other people in the hotel would be disturbed by it. I was hoping since it was the first time I parents were coming to this hotel but they would have a better room than I. There's was even worse than ours. The view they got was of only a brick wall nothing else. The thing that upset me the most about all of this was because I paid the same price as the last time we stayed and got a subpar room at best. I went online to check something about the hotel and noticed that the rates were significantly lower then when we reserved the room initially. When I brought this to the hotels attention they did end up giving us a small discount which in the end we appreciated. We will just keep in mind in the future when staying here to double check the prices before we make our final reservations. I will add that if you want a room with a view you will need to ask for it according to the front desk.

    4
    « Beware the Cost of Parking! »

    This is the difference being in San Francisco! The only on-site parking is valet. The cost if $55!!! The parking lot next door is $36. You could also take your chances with street parking but watch for signs for street cleaning. We opted for the valet. While the price is ridiculous, the valets were great. We just called down for a luggage cart and to bring the car around. Both the cart and the car were in place almost immediately. The room was lovely - a little more luxurious than most Best Westerns. However, there was no free breakfast, no free bottles of water and no fridge (it was a locked mini-bar). We were two short blocks from Fisherman's Wharf so it's all about the location. I'd say if you don't want to pay that much to park, don't stay in downtown!

    5
    « Great location and quiet »

    Room not particularly large, but clean and comfortable. Lobby is nice, but no pool or hot tub in this place. Restaurant attached was good. Hotel is walking distance to the waterfront and Pier 41 (three blocks). Parking is valet only and $55 per night.

    5
    « Great Hotel! »

    Very clean and fantastic location. One of my favorite places to stay in San Francisco. I stay in a lot of hotels for work and this is a good one for sure. I will absolutely be back and highly recommend this location.

    4
    « Conveniently located hotel »

    Spent two nights here. Located close to Fisherman's Wharf especially the famous Pier 39 with resident sea lions. Plenty to see and do nearby. Comfortable room and helpful staff. Free hot drinks in the morning, happy hour in the evening. A good restaurant attached for the times one does not feel like going too far to find a meal.

    5
    « Great Weekend Getaway Location »

    This was a great hotel, in a great location, just blocks from Fisherman's Wharf area. Very quiet once inside the hotel. The staff was always cheerful and helpful. It was an easy walk to Ghirardelli Square, and to Pier 39, or anywhere along the wharf area.

    5
    « Close by, friendly, very nice »

    This is a find in San Francisco! It's clean, friendly, and within walking distance to most sites! We made our reservations on line, they were perfectly executed, the room was a suite with a living room and a beautiful bedroom. The room was a little noisy with street noise - but comfortable, nonetheless.

    3
    « Location...that's about it »

    Hotel is located so conveniently to Wharf and associated attractions that it might be worth it to stay there, but rooms are tiny, bathrooms even smaller and it could have been a whole lot cleaner in my opinion.

  • 5
    « Perfect place to stay »

    We stayed at the Tuscan over Super Bowl weekend and we could not have had a better place to stay. In what I know was a completely full hotel, our room was Quiet (!), clean, and perfectly located between Fisherman's Wharf and the iconic cable cars. Only 2 blocks to the Wharf and around the corner to the cable cars. Also around the corner to a Stabucks (for inexpensive breakfast) and Trader Joe's (for inexpensive snacks). All of the Tuscan staff members we dealt with were wonderful, friendly, and helpful. They made our stay a breeze and we won't hesitate to stay here again, next time we are in San Francisco.

    4
    « Good solid choice »

    The Tuscan Inn is well-positioned on North Point at Mason Street, close to Fisherman's Wharf. If you need a quieter room, ask for an interior room rather than a room with windows on the street. The beds and pillows were super comfortable, and the only suggestion we have is that they should upgrade the heating/cooling systems in the rooms. This hotel is perfectly located only a few hundred feet from Safeway, Walgreen's, and Trader Joe's, and the only gas station in the neighborhood is just a block away. Yes, the hotel valet parking is expensive but it is expensive at every hotel in the City due to extreme space limitations, so you just have to deal with it. Although we had good service at the hotel, best for us was the wonderfully friendly and versatile restaurant at the hotel, called Pescatore. We had great breakfast, happy hour, and dinner on various days there. The restaurant staff worked very hard to please, the atmosphere was casual but nice, and the food was really good.

    5
    « Great location, service, and so comfortable! »

    Very friendly and helpful staff, comfortable rooms, and an outstanding location. Two blocks from Fisherman's Warf and a short walk to Little Italy. See the Concierge for great restaurant recommendations and reservations. Highly recommended hotel!

    5
    « The Tuscan »

    The room was very nice. The price of the rooms was very reasonable. The Hotel is within walking distance of Fisherman's Warf. The social hours was a great way to meet people that are visiting from all over the U.S.A. and from other countries.

    5
    « San Francisco holiday visit »

    We loved the Tuscan, the staff was great and so helpful. Close to the Wharf and many great restaurants including at the hotel. ..will definitely come back! Transit is at the door and everything else is a shrt walk enjoy we sure did... Doug n Denise Edmonton AB

    5
    « Very nice and great location »

    Perfect location for exploring the Fisherman's Wharf area. Two blocks from the Wharf and Pier 39, and short walk from Ghirardelli Square, Lombard Street and many other sites. The hotel is very nice, clean and staff is attentive. Pleasant sitting area in lobby with fireplace. The on-site restaurant, Pescatore, is great choice for breakfast and dinner. Room was quiet with views of Telegraph Hill and Coit Tower, and there are many restaurants and activities nearby. Shopping center across the street. Definitely recommend staying here if you're in SF to enjoy the sites.

    5
    « Location Location Location! »

    Stayed for 3 nights the end of January. Chose this hotel from its positive reviews and they did not let us down. Hotel is a 2 minute walk to Fisherman's Warf and all the entertainment at Pier 39. Walking distance to Pier 33 for Alcatraz tour. Cable car turn around is a block away. You really can not beat the location. Everything is a short walk away including bus stops.

    5
    « Great central location for exploring the city »

    We really enjoyed our stay here. Excellent accommodations, great food service and friendly people to direct you where you need to go. You can walk to fisherman's wharf, a cable car to market street and even take a cheap Uber anywhere in the city. A great place to stay during the time there.

    5
    « Wonderful stay at the Best Western »

    Wonderful hotel with the great service and the best location. We really did enjoy our stay here. We made our reservation for three rooms and my room located at the conner room, but I loved it because it was quiet. The bed was so comfy that made me want to stay in bed all day! The bathroom was great, the amenities inside the room were perfect. The location is terrific as well as the staff. BTW, the parking fee cost us as much as the room charge! We understand it anyway that in San Fran the parking fee is expensive.

    5
    « Another great stay at Best Western »

    Stay at the Tuscan Best Western in San Francisco, you'll love it. Great staff, great food and accommodations right by the Wharf. If you are there over the weekend, do yourself a favor and try their brunch - The Pancake Trio is a pancake overs pancake. The omelets are made with fresh ingredients and super flavorful. This is me and my wife's second stay and it certainly won't be the last

  • 5
    « Great Hotel »

    This is our second stay in this hotel to visit the pier and to take a child to the airport. The location is great as well as the staff they make sure you are comfortable and have everything you need. I'm sure we will stay again.

    5
    « Excellent option if you want a Fisherman's Wharf/North Beach location »

    We made our reservation at the last minute when we learned that many of our friends were staying here for a friend's birthday party at a nearby restaurant. The staff was very accommodating and we had a great view of Coit Tower from our room. Some folks do not like a Fisherman's Wharf location because of its cheesy tourist vibe; but, if Fisherman's Wharf or North Beach is where you need to be this is great value.

    4
    « Great location - hotel has everything »

    This hotel was perfect. Great location, especially since I had friends from England who ended their cruise in SF, and the plan was for us to meet up after many years. They stayed across the street at the Sheraton, but this whole thing was perfect. The hotels restaurant Piscatore was just what they were looking for when it came to breakfast, and we all enjoyed the fireplace and the free coffee in the morning, and lunch as well one day. The room was a bit tired looking and small, but in the overall scheme of things this was so perfect for me, the three of us could hardly believe how well it worked out. So thanks, BW you made three people very happy!

    4
    « Great location, very nice hotel »

    Stayed for 2 nights in January and was very pleased. Hotel is very nice and in a great location, staff was very friendly and helpful. Was easy to get anywhere around san fransciso from the location of the hotel.

    4
    « Definitey a good location! »

    We arrived on a 4 day, 3 night stay at the Best Western Plus, The Tuscan. We arrived around 2:30pm and treated very professionally. Everyone was so nice and customer-friendly. We went up to our rooms (we had booked two separate rooms for four people) and they were pleasant. Small, but very adequate. They do charge you for the "mini bar" (equipped with water, sodas and alcoholic beverages) in the refrigerator if you choose to have a drink out of there, but they also leave room so that you can put some of your own things as well. The second day there, we went out to explore (Fisherman's Wharf is a 5 minute walk), and when we came back later that night our room had not been serviced. We didn't have a "Do Not Disturb" sign nor did we elect to forgo the service, so I was kind of taken back because I had received the notion that the hotel took pride in their customer service. That night we went to the adjacent restaurant, Pescatore, for some food and drinks. All was excellent. The rest of your stay was delightful. Everyone was so polite- even at 5:30am when we left on Sunday. The rooms are very clean, and our room was very quiet. I don't know about the other room, but I would definitely stay here again. The only thing I would say is parking is SUPER expensive ($55.00/night), and you HAVE to do valet, HOWEVER, there is a public parking like right across the street and it is $37.00/night.

    5
    « EXCELLENT LOCATION »

    The hotel is located close to Fishermans Wharf. We were with a group celebrating a Birthday with a party at a local restaurant which was just up Mason street within walking distance. Our room was small but comfortable. The staff was very nice and helpful.

    3
    « Great location, aside from the smash and grab »

    Overall a very good bang for the buck. Location was great just a few minutes from the warf and public transportation. Lots of restaurants within walking distance, also walking distance to union square, gheridelli (sp?) square, the maritime museum. Thanks to fellow trip advisers we requested a room over looking the courtyard, the courtyard was nothing to look at, but the rooms were very quiet. Not even the typical hotel morning chorus of doors and departures. The room itself was good, but nothing really special to it. The furniture was basic and a bit worn, but clean and really nothing to complain about. Parking is easy, but if you dont need a car, dont rent one!! SMASH AND GRABS ARE COMMON, HAPPENED TO US, right outside the hotel, in broad daylight. we had only left the car about an hour and a half. After this happened to us I learned it is very common, even when there is nothing visible in the car. They know rentals might have luggage in the trunk, will break the window to pop it and see what is in there. Of course this is not the fault of the hotel, but travelers be ware when trying to get around the $50 valet. I have heard this happens in protected lots as well... Aside from that the hotel is a great value, and I would still recommend it. The restaurant Pescatore (sp?) was basic, a little pricey for the food but very convenient. We ate there a few times and the service was either great or sucked, seemed to depend on the server. Aside from a higher price, the food was good overall. Enjoy your trip and try to do it without a car!

    4
    « Location »

    This was a great location for us after we had visited Alcatraz. We arrived after dinner and were quickly given access to our room. My only reservation was that the parking situation was unclear. We parked next door and that worked very well. Breakfast was ok.

    3
    « Excellent location. Great staff. Hotel needs a little work! »

    This hotel is in a great location close to Fishermans Wharf and that is why we were there. There is an old fashioned feel to the hotel and it exudes an air of slightly faded grandeur although it is actually not that old. The interior decoration of the public rooms needs a little refreshment and the carpets in the corridors need replacing. I suspect they are 'original'.The bedroom however was spotlessly clean and the king sized bed very comfortable. There was of course no view from the window. In room TV had a large selection of programs available and the free hotel wifi was faster than most in my experience. The in-room information pack advised us that we could come to the lobby between 5 and 6 for a complimentary glass of wine but when we inquired about this we were advised that this had stopped some time ago though no one had thought to change the information pack. Meals including breakfast were served in an adjoining restaurant and bar. We were disappointed to find no breakfast buffet,which one would expect in any good quality hotel these days and we had to order breakfast a la carte. The portions were huge but quantity prevailed over quality and there was no finesse to the food. The front of house staff however were excellent,both in the hotel and restaurant. Exceedingly friendly and helpful and a credit to their employers. Overall I felt the hotel was expensive for what it was but I guess one is paying for the location. With a little decorative work and a revamp of the catering arrangements however this hotel could achieve an excellent rating.

    5
    « Full of very pleasant surprises! »

    My wife and I arrived very late on Saturday night and were treated to wonderful hospitality by the delightful Jessica at the front desk - she even ordered our very late night dinner for us. We were allocated room 304 which to our relief was not on the street front. It has free wifi in the room. Our accommodation consisted of 3 rooms, firstly an airconditioned room with a sofa bed, two lounge chairs, a flat screen TV, a minibar with a lock key (great idea for those with kids), a desk with a swivel desk lamp and tea & coffee making facilities. On the desk was a phone and also a jack with 4 PowerPoint sockets - great idea to save you getting down on your hands and knees looking for a socket. The next separately air conditioned room had a privacy door, double bed, cupboard and small wardrobe (with iron and ironing board), telephone and bedside tables. The bathroom was a generous size with the usual accompaniments. We chose not to have the room serviced the next day and consequently received $5 off our meal at Pescatores next door. Also included was a complimentary bruschetta with our wine at happy hour and two free glasses of house wine with our meal. The meal commenced with a complimentary amuse bouche exclusive to hotel guests. The room has no view (brick wall) but it is only a 5 to 10 minute walk to the waterfront (buses also run directly outside along Northpoint), so this did not concern us at all. The Inn is very conveniently located near tourist activities and grocery markets. I also walked to Coit Tower and Lombard Street from the Inn without too much difficulty at all. This accommodation never failed to impress and we really enjoyed our stay.

  • 5
    « Fantastic Location »

    Fantastic location, exceptional value for such a clean little hotel. The only con would be there was no view but we were hardly in the room so it didn't bother us a bit. We were within walking distance to everything on Fisherman's Wharf and transportation to take us any place we needed or wanted to go. We would go back in a heartbeat!

    4
    « Really comfortable hotel in great location. »

    We stayed for 4 nights and there is much to recommend this hotel. The hotel is situated very close to Fisherman's Wharf in a quiet street so no traffic noise which is great! Rooms are a good size, spotlessly clean and well-appointed with a fridge, coffee machine and air con. The hotel has complimentary iced water throughout the day and great coffee in the morning. We found the bed to be really really comfy - so appreciated after a long flight. There is also excellent free wifi throughout the hotel. The restaurant in the hotel serves good food and is most probably one of the better places to eat locally. We ordered room service breakfast every morning - we had one European breakfast to share which was plenty. The staff are really helpful and friendly too. If you need anything, there is a 7-11 store not far. For UK readers - this hotel is similar to a Premier Inn. Overall a great base for a stay in SF

    5
    « Excellent - room and staff »

    We wanted a clean place, close to the Fisherman's wharf. The location is excellent. The room was spotless - the cleanest hotel room I've ever seen. The staff was unbelievably nice and helpful. I truly can not say one bad thing about this place. The price was a little high, but it is so conveniently located.

    4
    « Absolute Great Location »

    We stayed at this hotel for a week , the room is a little small but we made it work. The problem is not a lot of room to unpack your things. However the location is perfect for Walking or public transportation . Hotel is clean and staff very accommodating . We had a blast in San Francisco!!!

    5
    « Great Location and Value »

    This hotel was in an awesome location and walking distance to Pier 39, Lomard Street (aka Crooked Street), Little Italy, Chinatown, and there is a cable car one block away. The restaurant attached had really great food and the hotel was very modern and clean.

    4
    « Great location »

    Central location for the Fishermans wharf waterfront. Clean and tidy room. Staff helpful. Able to walk room pier 39 within a few minutes. Easy to catch tram to shops . By presenting your gold card gets you discounted fairs.

    4
    « Great location. »

    We stayed here with another couple in July and had a fantastic time. Hotel is within walking distance to most of what you'd want to see in San Francisco. Room was clean and quiet which was nice to come back to at the end of the day!

    4
    « Excellent staff »

    Was was great and the location was perfect. Everything was walking distance!!! Its very hard to park in San Francisco, but after 7 PM parking is free on the street, which saves tons of money. The location is directly in the heart of the Wharf, so don't hesitation stay if that is one of your prime locations of interest.

    4
    « Right in the heart of Fisherman's Wharf »

    Whilst it isn't cheap, the extra money spent to be right in the middle of the action at Fisherman's Wharf makes the Best Western PLUS The Tuscan great value for money (at least by San Fran standards), as the Hotel is very well appointed and everything is within close walking distance. One little disappointment was the room didn't have a pull out sofa bed, which meant the two boys had to share a queen bed, but that was our fault as the hotel did not advertise they provided one - we had just become accustom to US hotels having sofa beds as the norm. The reception staff were very helpful, and the restaurant and bar attached to the Hotel (The Tuscan Inn) served great food and drinks with the most friendly and attentive wait staff we found in our four weeks travelling around the US. Just make sure you book for the restaurant as it fills up quickly. If it wasn't for a small delay in checking in (5 groups needing to check in and only one reception staff) The Tuscan would have received 5 star rating from us - definitely a great place to stay

    5
    « Nice small hotel in Fisherman Wharf »

    Well located Kind staff very helpful changing my room for better internet connection Good italian restaurant in the premises Some rooms better than others respect to free wifi I will undoubtly recommend the hotel

  • 2
    « Well, it's western... »

    Here's the skinny...it's not terrible and it's better than being kicked in the face. I couldn't tell you what the "Plus" experience is. I did have very lovely service at check in with a personable and funny front desk rep. My room had a view of what could be very generously called a courtyard with an AC unit in it. Couldn't recommend it. Here are the details: What I liked... CHECK IN: I wish I could remember the name of the front desk rep. She was great. Now, she said I looked 10 years younger than my age and flattery will get you everywhere. She was just overall a warm and welcoming presence for a quick business trip. RESTAURANT: was competent and fairly priced for a hotel restaurant. Not super special, but I had a fine experience for breakfast. ROOM SIZE: nice size rooms, good for 1 to 2 people. Bathroom has separate sink area from the toilet and shower. Allows for a second person to finish getting ready while the other showers...no worries about steaming up the mirror. What could have been better... ROOM VIEW: I was on a one-night business trip, so I wasn't going to be sitting by the window, drinking tea and taking in the view. That said, I just can't abide the idea of a window facing an air conditioning unit in an interior "courtyard" where I can also see into other people's rooms on the same level and visa-versa (not that I was looking). It gives it the feel of staying in a tenement. Surely there was a design and floor layout that would have allowed for something different here. LOCATION: Fisherman's Wharf is a huge tourist attraction...during the day. At night its a bit scuzzy and lifeless. Not a top pick for me in future trips to San Francisco. Nob Hill and Union Square are much better areas. Overall, I don't expect a ton from a Best Western, even if they try to sell a higher rack rate by saying its "Plus" (please, there's not a ton of difference). That said, even with my releveled expectations, my take away is "meh" to "don't bother."

    4
    « "Comfortable, and easy to walk to attractions." »

    Being able to walk to Fisherman's Wharf, Ghirardelli Square, Pier 39 and the famous Boudin Bakery makes this Hotel a good choice. Alcatraz is also close by. Parking is IMPOSSIBLE in San Francisco so storing your vehicle in valet is necessary, be aware that this will cost you $55.00 a day charged when you check out. The beds are very comfortable and our room had two queen beds and a pull out sofa, great for my large family. Breakfast is not included at this Hotel, however there is a Restaurant (Pescatore) attached to the Hotel that can be accessed from the lobby or the street that serves breakfast. When we come back to San Francisco this is where we will be staying. Close ~ clean ~ comfortable ~ friendly staff.

    5
    « Excellent location steps from Fishermans wharf »

    We really enjoyed being so close to the points of interest. We were actually 2 blocks from Boudins bakery. Also the same distance to the Big Bus, for hop on hop off sightseeing tours. I'm sure we got our value for the money we paid.

    5
    « A Great Stay at the Best Western Tuscan S.F. »

    A very nice stay starting with the helpful and friendly valet who assisted in checking in. Hotel is quiet and very clean. Well laid out and a perfect place for overnighting or more. Great location with plenty to do and enjoy food-wise in the walking distance of the front door. Hotel is obviously well-supervised and one feels very secure due to the attentive staff. Bed was very comfortable and room was well onditioned and comfortable.

    4
    « Great hotel, great staff, great location but Valet service really let's it down! »

    We stayed here for 7 nights in December. The location was just perfect, close to Fisherman's Wharf but also close to transport options for getting around other parts of the city. The only negative for us was the valet parking service. No self parking is allowed so we had to wait for our car being retrieved by the valet. Not sure if it was staff shortage or ineffective staff. Either way, we thought waiting for 20-25 minutes to retrieve our car was unacceptable. Once was bad enough, but this happened 3 days in a row!

    5
    « Amazing location, great Hotel! »

    Location can not get any better. Hotel staff, accommodation, everything about this hotel is very good to excellent! Definitely would stay there again and recommend to friends! If you want to stay close to tourist places and restaurants, don't think twice.

    4
    « Very Satisfied except billing error. »

    Well situated.well maintained. Clean and quiet. well run. Got my bill wrong and blew me off. Promised AAA rate and was charged full rate. Difference of about $ 30. Realized this when I got home. idn't offer to change the bill.

    5
    « location and room beauty »

    we enjoyed being a block or two from the bay!!!! We could easily get to China Town and North beach neighborhoods. The aquarium was right there are boat rides, tours and as well as bus tours and. Cable cars too. We also enjoyed the room with a full fridge we stocked. Trader Joes was a block away. Safeway was there too and Wallgreens. So we ate our meals, very healthy primarily in the room. We ate healthy and special diets were well done. The room was beautiful, and we slept soundly as we had the room facing into the middle courtyard. I would stay again and recommend it to others.

    4
    « Excellent fisherman's wharf location »

    We recently stayed here on a vacation with four people and two rooms. The hotel itself is in a prime location for all the touristy stuff in Fisherman's Wharf and is on a safe block for walking and exploring the area by foot. The hotel itself is very nice. The lobby is warm and inviting and there is a beautiful fireplace to warm up by upon entry. The staff were all very professional and accommodating, but not overly friendly or obnoxious. The restaurant, Pescatore, is a nice addition to the hotel for a happy hr cocktail and snack or evening libation, but is not worth eating an entire meal there. The food we ordered was average at best. I think all Best Westerns should have the breakfast buffet with waffles, but that's me. The rooms are very nice. The beds are super comfy and the rooms are cozy and clean. No bed bug issues in this hotel which is a HUGE plus. Overall it is a very nice hotel and if you book at the right time the rates are very reasonable.

    3
    « SF Vaca »

    New owners so the service wasn't the same. The happy hour is no more and that is huge for us. We've stayed here a dozen times or more and the room we occupied was so small; I didn't realize the hotel had such small rooms.

  • 3
    « Not the best »

    The location in the Wharf is nice to get around, but it is a very touristy area. Outwardly, the hotel looks nice, but our room was horrible. It was dirty and needed to be refreshed. The wall of mirrors in the room was tacky. The restaurant, Pescatore, is a health hazard. We went in around 9pm for a drink, and the floor behind the bar area was covered in trash, and the bar (liquor bottles, tools, etc) were everywhere. So unorganized. If you got a clean room, and avoid the restaurant, it would be a good stay as the staff did try to help as much as they could.

    5
    « GOOD HOTEL »

    We asked for a quiet room. We were given a room which looked over a wall and pipes. It was most unattractive. We asked for another room. We were offered a couple and took one on the front hoping the noise would not disturb us. It didn't, Once we got over the hurdle of the first room everything was fine. We do not know how many microwaves are available for customers, but we asked for one in our room which was provided. We were not on a breakfast deal, so we bought breakfast from the supermarket which was about 100 yards away. The front of house staff were particularly good. We will certainly remember them. The hotel is about a 10 minute walk from Pier 39 and about the same time away from the tour bus start. It was a lot less expensive than most, if not all, of the other city centre hotels and was excellent value and a lovely stay.

    4
    « Enjoyable stay!!! »

    We had a great stay at the Best Western PLUS The Tuscan! Check in was easy, check out was also easy! We had a 2 room suite, which was cute and cozy! Room was clean and well stocked. Location is AWESOME! Very close to the bay and all the action! No complaints.

    3
    « mixed review »

    the location had services nearby, but the street noise was extreme, especially then tour busses for Fisherman's Wharf. the room, although small, had well chosen decor, with white shutters on the windows that slid open to a view of many SF landmarks. but..parking is expensive, either hotel's valet or across the street at the Safeway lot. Worst of all was the wi-fi; weak or non existent; had to call the front desk for basic information like restaurant hours, that I could have found in an instant were the wi-fi adequate. Also, even though there was a DVD player in the room, there were no instructions and we had to call the tech twice to make it work.

    5
    « Our best Hotel stay »

    Finding a comfortable hotel during our vacations is always a must! My husband and I were beyond happy & very satisfied with every employee's courtesy during our stay, very impressed on the service and how they helped me celebrate my birthday. It was amazing. Their manager Anthony was great and I really appreciated him helping me celebrate my special day & making it a memorable one. I will definitely return here on our next stay!

    5
    « San Francisco consistency »

    We stay at the Best Western (Tuscan) for every visit. We enjoy the location, a short walk to Fisherman's Wharf, the professional and helpful staff, who provide smiles and advice, and the wonderful restaurant, the Pescatore, which has great breakfasts, lunches and dinners.

    5
    « Prime location, excellent property »

    Hotel staff is very Friendly and helpful, hotel has an on site tour advisor, who can provide info. Regarding city tour and major attractions. . Best part its located close fishermen's wharf and other attractions. .

    4
    « Great location »

    I've been to SF a few times and this was the first time that I stayed in the Fisherman's Wharf area. The location is great as it was close to the wharf, Safeway and Trader Joe's for groceries. We were minutes away from the Powell-Mason cable car station. North Beach and Chinatown were within 15 minutes walk. In terms of housekeeping, we put the 'Do not disturb' sign on our door in the hope that no one would come into our room for housekeeping. But that doesn't seem to be the case as housekeeping still came in while we were gone. It turned out that we need to hang the other sign 'Reduce' door tag so that housekeeping would not enter our room. So beware of this. Check-in went smoothly but the lady at the front desk doesn't look very friendly possibly from a long day of work. The other guy at the front desk was much more cheerful. Our room was on the 3rd floor facing the Safeway. Noise wasn't really an issue for us. The only problem we had was with the air conditioner. If we turned the setting to 'cool', it was quite quiet. But on a colder day when we want to heat up the room using the 'heat' setting, it'd guarantee to wake you up in your sleep. The room overall was clean and the bathroom has great water pressure. Would I stay here again? Absolutely for its location! I'd recommend this hotel for sure. During the holiday season when there are so many tourists in SF, we were happy to stay away from all the crowds in the Union Square area and the main street of Fisherman's Wharf.

    5
    « Clean rooms, great location, helpful staff »

    We looked at so many hotels before deciding to stay at his Fisherman's Wharf location hotel. We were very happy with our decision. The hotel is located near some great San Fran places including the Exploratorium, the Wharf and the Cable Car station going uphill toward Union Sq. There is a Safeway, Trader Joes, Starbucks, etc. right outside the hotel. The staff was so friendly and helpful and very considerate of its guests - from offering us coffee and hot chocolate during the off hours while we sat at the fireplace to helping me with printing some important papers. Jose and Jessica were especially great and went out of their way to help. The concierge is hit or miss and they seem to have an agenda to book you on certain trips. Some of the suggestions didn't really make sense for what we were asking. One of the workers at the desk told me they were not allowed to assist with finding hotels because they are not hotel employees and had a limited role. The folks at the front desk were just as good or better with suggestions. Don't look further, stay here.... PS After this experience we changed our reservation in Monterey to a Best Western Plus but that hotel didn't come close to the service and quality of this hotel. So you can't judge a hotel by the "plus" designation.

    2
    « Great location but awful rooms »

    Great location close to fishermans wharf. Must try Hollywood cafe for breakfast. Nice restaurant on site although a little expensive for what you get. Checking took a while and the person checking us in didn't look like she wanted to be there. Maybe just a long day but it is a service industry. The hotel room was awful. The bathroom stank of damp. After showering condensation collected on the windows next to the beds, proving the bathrooms are not properly ventilated. The beds were okay, the pillows were rubbish. We were on the top floor but the location above the Main Street was terrible for noise and light. The buses going along the street are incredibly noisy and run most of the day and night. The room has quaint but useless wood blinds that let way too much light. Why not fit blackout blinds on all rooms? So all round disappointing. We won't come back.

  • 5
    « Fantastic service, great location, terrific hotel! »

    I think my title sums this little gem up - Fantastic service, great location, terrific hotel! We were very happy with our stay. From the moment we arrived to the moment we left, we didn't have a bad thing to say. Anthony at the front desk is a little gem! Thank you Anthony for being so fabulous. As well as all the other staff we came into contact with, I've never been to a hotel where ALL the staff seemed so happy and helpful. The rooms are lovely with everything you could need in them. They are clean and tidy. Beds were very comfortable and no noise from anywhere. Room service breakfast was delicious. Handy having the restaurant next door, although we only went for happy hour so can't really comment on any of the food or service. Location is very handy - walking distance to Fishermans Wharf. They do have parking available but it is quite expensive (although that does seem to be everywhere in SF). Overall we would definitely stay here again and would certainly recommended it to others.

    5
    « Amazing stay! »

    We visited for my husbands bday and the stay was amazing! Fantastic location with walking distance to all the tourist attractions. They had champagne and a card waiting in the room for his bday. They have a great happy hour and gave us 2 free drink tickets for the bar when we checked in. We had the bruschetta, and garlic fries...both were very yummy! All the staff were super friendly. Highly recommend!

    5
    « A Very Happy Place and So Convenient to The Wharf. »

    This is the first time we visited San Francisco and stayed at The Wharf. We used to stay downtown and visit the wharf. We arrived early afternoon after a long flight. We wanted a room on a lower floor and they had a 'cozy' room on the first floor. For some, this room was small, but we were fine. We were there for three days and very comfortable. It was clean and housekeeping staff made sure we remained comfortable with their kind service. If you want a larger room with a view, this is not the floor for you. If you like convenience and easy in and out, this floor is perfect. We were steps from the lobby! We had the best coffee at 6:00 every morning in the lobby. The lobby is very nice with a lovely garden out the large window and a large fireplace. On our first day we visited the Concierge, Aiyaz Ali. He was most helpful in planning our stay, including our trip transportation back to a hotel near the airport prior to our flight home. It took about 5 minutes to walk the Wharf, only a couple blocks away. Pier 39 was close. And loved having a grocery store and drugstore right across the street, with Trader Joes a block away. Very convenient. We had breakfast at the adjoining restaurant Piscatore, which I will also review. There is a happy hour hosted by the hotel, but we did not partake. Nice touch. The bell staff outside the front door were delightful and very friendly. The desk staff was efficient and full of smiles. The happiness of this facility did not go unnoticed. We absolutely loved our stay. Thank you Best Western Tuscan for making our time at The Wharf so enjoyable.

    2
    « Poor housekeeping »

    Handy if you want to be near Fisherman wharf - however I will not stay in this location again. Housekeeping left our room unlocked (we did not return until after 9pm); they did not make one of the beds; left dirty glasses; did not empty ice bucket; Dogs allowed in hotel - WHY?

    5
    « Great hotel »

    This was the first hotel we hit on our 18 day trip around California, and after an 11 hour flight the friendly welcome from Tom on reception was very well received. Our room was one facing the courtyard and was nice and quiet, and the room itself was lovely. We had a problem trying to switch on the television which was rectified as soon as we contacted reception, in fact within seconds the maintenance guy had arrived and walked with us to our room. The adjoining restaurant "Pescatore" was great for happy hour drinks every night, and we did try to sample the food on our last night because it looked and smelled delicious but as we hadn't booked there was a 40 minute wait. I hope to return to San Francisco one day and would definitely not hesitate to book this hotel again, the location was brilliant and just a stone's throw away from Fisherman's Wharf. Would definitely recommend.

    4
    « Family holiday »

    Had an enjoyable stay at the hotel. The location is convenient near the Fishermen Wharf. Friendly staffs, offered complimentary coffee and tea in the morning. Great location and good service. The room is clean and comfortable. Nearby there is many nice cafe.

    4
    « Location! »

    This hotel is 2 blocks from the Pier activites, and a 10 minute walk to the Alcatraz Tour. There is a Starbucks around the corner and several breakfast locations within a block. A grocery store is across the street and if you want to eat close by, there is a bar and fine dining restaurant attached to the motel. The rooms were standard and clean, and the staff were very polite and helpful.

    5
    « Great Location, nice accommodations, friendly staff »

    Our experience was perfect from the moment we arrived. Location is great, convenient to shops, restaurants, and public transport (we used uber most of the time). Staff was super friendly and helpful in answering questions. Highly recommend.

    3
    « Needs an update »

    The hotel is getting pretty grungy. Carpets in halls and room pretty filthy. Bit of mold in the bath. Bed was ok not great. For the gov rate i got a room with a view of a wall. This isnt a four star hotel as rated. Just feels rundown. Bring your earplugs for the room heater/ac.

    4
    « Nice hotel close the Fisherman's Wharf »

    The hotel was very clean and the staff extremely helpful. Had a problem with my AC at 3 in the morning at 330 I was situated in a new room with all of my stuff moved as well. The hotell does not have a gym on premises but you get a free voucher to a 24/7 one block away so no problem there.

  • 4
    « Family visit to San Francisco »

    We had a great time at the Best Western Plus The Tuscan. The staff was very friendly and the rooms, although small, were perfect for resting after a long day of sight seeing. The location was great too... easy walking to the bus, trolley and Fisherman's Warf. We were on the 3rd floor, facing a parking garage but there wasn't much noise with the window closed and the room had AC, which we used even though it was pretty cool outside. Safeway was right across the street, which was great for grabbing snacks.

    5
    « Great location! »

    This hotel was the perfect location! It's a great base for restaurants and sights and was close by to bike rentals etc (we hired for a day to ride over Golden gate bridge). My partner had stayed in a different location previously and felt very unsafe but we felt really safe in this neighbourhood. The bed was very comfortable and happy hour at the restaurant was great! The staff were really nice and helpful. My only negative was they offer free coffee and tea in the morning but I'm not sure what time that finishes as we went down at 9:30 one morning and it was finished but it's free so guess I can't complain! Ps loved the Christmas decorations around the fire! Thanks for making it festive!!

    5
    « Great Hotel, Great People, Perfect Location »

    What more can you ask for in a hotel. All staff members were so helpful and polite during our stay!!! The rooms are clean, neat and well decorated. The restaurant on site has excellent food and hospitality. Perfect location for a SF visit!! I have stayed at many SF hotels and this one is one of the best!

    4
    « Friendly Staff and great location »

    We booked through Expedia, our check in was great. The staff were very friendly and helpful. The hotel has a great location very close to Fisherman's Wharf and a Grocery store next door. Starbucks was a block away. The room itself was good but could have been a bit cleaner - under the air conditioner unit and beds it was dusty and filter for the air conditioner was completely blocked. My husband took off the filter and cleaned it in the bath. The Internet was very poor and we couldn't use it most of the time. Overall it was fine for s short stay.

    4
    « Great location »

    Stayed November as a couple.We booked this hotel after checking reviews. Contacted hotel before going as it was our 10 the wedding anniversary and wanted to book some trips restaurants before arriving. The concierge aiyaz Ali was great and helped when we arrived Thanks. On arrival staff were great and the room we were allocated was overlooking the courtyard so no noise.it was not a bad size but basin was by the door leading into the bathroom so at times this was difficult. Also only one comfortable chair in the room ,we did ask reception any chance of another....sorry still waiting . That's why not rated as excellent. As everyone's says great location ten blocks back from Fishermans Wharf so no noise crowds and around the corner from the Powelll street cable car turnaround.right facing Safeway and other supermarkets. The attached restaurant was good for breakfast but try the Hollywood cafe over the road worth the wait. Happy hour was good andd if you elect not to have your room cleaned you get 5 dollar voucher towards food which during the happy was great. Tea coffee in the morning in the reception area was good to start the day. Thanks for the champagne in the room for our anniversary all in all great friendly hotel in I think the best location.

    5
    « Great hotel in a great location »

    We stayed at this hotel for 3 nights as part of our honeymoon. The location was great, right near the wharf, shops and restaurants. We were able to walk to most places we wanted to go (we even walked about 40 minutes along the bay to the AT&T Park). There is a cable car stop very close to the hotel where we could go to Union Square and do some more shopping. The hotel gave us some complimentary sweets and champagne as it was our honeymoon which was a nice touch and very much appreciated. The hotel also has a wine reception every evening which was nice to have before going out for dinner. We would definitely stay in this hotel again!

    5
    « Amazing Location »

    Me and my family stayed in September this year on our way to Hawaii for 4 nights and found the Tuscon Inn was in an amazing location, so easy to get to everything such as the Pier 39 and Alcatraz but also near shops and restaurants of varying price tags. We had two rooms: one with just one double bed and another with 2 double beds and found both were very spacious, with plenty of room to move around and also quite large bath rooms. The view we had wasn't the best however what do you expect in a city. I also liked the option of not getting the bedding and towels changed every day as they are trying to be more green, and for this you can get a voucher for the restaurant downstairs. Pescatore is the italian restaurant at the hotel, we ate there and found the food lovely and very filling. Every evening there was a wine hour which was great as you could talk to other guests and get tips on where to go or possibly where to avoid. Found the staff in the hotel absolutely lovely and a joy to speak to they were so helpful in giving directions or advice. Will definatley be staying here again in the future, can't wait to return.

    4
    « Perfect location in SF »

    We stayed here for two nights and everything was fine. The room was smaller and the street a bit noisy, however it is a perfect starting point for SF visit. Fisherman's Wharf is 5 min walk, valet is around the corner as well as tram station. It easily reached also from the dinner in China Town. Fine stay.

    3
    « Good location for Fisherman's wharf and a view of Golden Gate Bridge BUT an average room »

    Overall the location is convenient to visit the fisherman's wharf and to catch a view of the golden gate but the room is quite small and old. The bathroom facilities including the shower head is of an old design. Certainly warrants an average rating on a hold but there is room for improvements.

    5
    « I would recommend this hotel »

    Very comfortable room and bed, located walking distance to the Wharf and easy transit, helpful staff, neat and clean facilities, and a good value in a city that can be quite expensive! We enjoyed our stay at this hotel. This hotel does accept pets however, but I asked for a pet free room because of my allergies and I had no issues at all.

  • 5
    « Exceeds my VERY high expectations!!! »

    I am a Marriott Rewards member with Gold Elite status and I the Marriott properties in San Francisco have failed to meet my expectations, ESPECIALLY when it comes to in hotel dining. Who would have thought that the Best Western PLUS Tuscan could teach Marriott a thing or six about being a great San Francisco hotel. Sure, this isn't a high rise location with an awesome view of the Golden Gate Bridge....but frankly the high-rise hotels only have views of neighboring high-rise hotels for the normal guest and us elite members are awarded with views of Pac-Bell Park or other Bay view. If you want a great view of San Francisco stay in Berkley at the Claremont (Awesome Spa) or the Courtyard in Emeryville for a less romantic business type stay. However great views of San Francisco just don;t exist in San Francisco. This property has everything a Marriott has and eliminates the "mega" hotel feel. It is far less crowded and has a true boutique hotel feel. It's also pet friendly for those who travel with Fido. However I did not notice any pets around. My room (445) was large for a hotel room in San Francisco. The cable package is great. It's within walking distances to Pier 39 and other tourist type locations. Parking is $50 per night, and I think that really sucks, but it is competitive with other properties in this area. They provide free Wi-Fi, and it's fast. The staff here are super, and the nice lady who checked me in was very nice and even gave me a certificate for a free glass of wine. The restaurant exceeds my expectations. It has a certain Tuscan tilt to it and they execute their dishes with discerning taste and an eye for perfection. Whether you order pasta, a steak or a pizza (try the rustic) you can't go wrong.

    5
    « The staff was awesome!! »

    The staff met us with such a warm and happy welcome. I have only a coule times in many years of travel felt that special at an hotel. They seemed to go out of their way to make feel happy. Not all of them, but Tom and Marty were so friendly and sweet!

    5
    « San Fran with the Fam »

    Headed to San Fran for a couple of days of R&R and touristy stuff with my family. This hotel was an overall excellent place to stay to be close to all the fun stuff Fisherman's Wharf and San Fran have to offer. Excellent hotel, value, location, and valet parking. Highly recommended.

    4
    « Pleasantly Suprised »

    This hotel was just wonderful. The staff was very friendly and helpful especially the concierge. I felt like i was in a very upscale hotel. The rooms were a little small but very clean, also our fridge didn't work, which is why I didn't give 5 stars. The location was perfect, the Fishermans Wharf was two blocks away. I enjoyed my stay and will surely choose them again when I return. Thank you to the entire staff for your wonderful hospitality.

    5
    « Great Location, Good Value, Wonderful Staff »

    The Tuscan is located a block or two away from Fisherman's Wharf so you really can't beat the location. I was traveling with my 16 year old son and my husband for the Thanksgiving weekend. We booked a room with two beds and were happy to see that we got two queen sized. Usually, we find that rooms with two beds have 2 doubles. While that's fine for my son, it's a tight fit for my husband and me. We drove from Southern California and had been on the road for 6 and a half hours by the time we arrived in the city. We actually passed the hotel twice before seeing it. When we did find it, we pulled into their driveway, which is relatively small. Right away we were greeted by the valet. All of the parking for the hotel is valet and they charge $50/night. This was not a surprise to us because they inform you on the website. The men working the valet are very friendly and offered to help us with our luggage in addition to parking our car. Checking in is very easy and, again, we were greeted by friendly staff at the front desk. We usually stay at Best Westerns because they are usually a decent price for a decent hotel. The lobby of this hotel was not what I was expecting. It looked like a higher end hotel with a comfortable sitting area, a concierge, and an area that served iced cold water with or without cucumbers. Around the corner from the lobby is where the elevators are located. This hotel is a pet friendly hotel and, on the table across from the elevators is a bowl of dog treats with a sign reading "For our V.I. Pets". It was a cute touch. Our room was clean and fresh. Our view was, unfortunately, of the parking structure next door. The bathroom was clean. There was some minor rust stains around one of the fixtures but I imagine that's difficult to keep up with with their proximity to the ocean. We noticed on that first night that the parking structure next door is where the valet parks the cars. So, while we had a view of the structure, we also had a birds eye view on our car. Actually, we were happy to be able to see it. We never moved our car while we stayed at the hotel but we did ask the valet for the key a couple of times so we could shuffle stuff in and out of it. They were very accommodating and gave us our key every time. Below the parking structure is a small shopping mall. The mall includes a Safeway and a Walgreens. Since the hotel has both an "honor" bar and very high priced bottled water, we opted to go across the street and buy our snacks. Attached to the hotel is a restaurant called Pescatorre. They feature a wood fired pizza oven and their pizza is really good. Our menu was limited while we were there because it was Thanksgiving.By the time we arrived (without reservations) they were out of all the traditional Thanksgiving fare. We did go back several times to get their cappuccino which my husband and son loved! After our second night, my son got the flu and he was really miserable. We decided to cut our trip short and make the long drive back home. My husband went to the front desk to tell them our situation and they were very accommodating in not charging us for that third night. My only complaint about the hotel would be the honor bar. Because it was stocked with drinks and snacks, there was no room for us to put our left overs. That was a very minor problem for us, though. Overall, I would be happy to stay there again and would recommend the hotel to my friends and family.

    4
    « Fabulous customer service »

    We stayed 7 nights - room 333. Check in was easy and efficient by very friendly and helpful staff. I'd like to say how impressed I was with all the staff throughout our stay especially Anthony who always went out of his way to offer help, advice and top tips for a great stay in the city. The hotel is in a great location for easy access to fisherman wharf and the numerous transport options to explore the city. Our room was spacious with a huge bed that was extremely comfortable, mini bar and fridge , coffee maker , safe and large flat screen tv with plenty of channels to watch. The bathroom was tiny and would benefit from having the sink inside the bathroom instead of outside, but the shower more than made up for that minor point. I would suggest that rooms would really benefit from a small microwave. There are plenty of eating places and a large supermarket within minutes walking from this hotel. The staff also arranged an airport shuttle for our return journey which was considerably cheaper than the $65 taxi fare we paid on the way in. Great lounge area with cosy furnishings and a warm fire. All in all a great stay and I wouldn't hesitate to recommend this hotel.

    3
    « Decent Hotel in the Heart of Fisherman's Wharf »

    The hotel was clean and the staff were very nice. It is close to everything in Fisherman's Wharf and easy to navigate around all of San Francisco from here. Compared to other hotels, it is older and just okay... I don't understand the other reviews about how fab this place is - it was just okay. Our room was very small... a queen size bed and tv and a bathroom. Not that we needed more space than that, but if you're planning to be in your room very much you might want and upgrade or a different place to stay.

    1
    « Very disapointed »

    Usually a favorite place to go tonight was awful no refills cold food waitress was not to be found. Asked to speak w a manager and she yelled at us and was rude. Very shocked usually make sure all our local places are vied so people know it's good but this was just the worst all around experiance. Even asked for a medium Tara burger that they said they could do and it was well. 2 hours of the worst experiance and food ever. What a shame. Thumbs down all the way!!!!!

    5
    « Best hotel in SF Fisherman's Wharf area »

    We were looking for a nice hotel in the Fisherman's Wharf area. Got a great deal through hotwire. Upon arrival we were friendly greeted by the reception desk staff. Check in was easy, and we were suprised by the complimentary breakfast vouchers we received for every morning of our stay. The room was big enough for the two of us. The entire back wall behind the beds consists of a huge mirror, which greatly improved the sense of space. The view overlooked the nearby shopping mall parking deck, and in the background coit tower. The location of this hotel is excellent for those who want to explore the fisherman's wharf area. Also the cable car is nearby for easy access to the city centre. Parking is expensive, but that goes for the entirety of San Francisco.

    2
    « Very small claustrophobic room »

    The location is great and room is clean. Bed is very comfortable. I didn't find the desk clerk very nice the first time we stopped to ask about room rates. Rather short actually. The other thing I thought was bad is they have one of the higher rates to park cars on property,almost 50 % of costs. The room is very small....

  • 5
    « Wonderful Stay »

    Great Location easy walk to Fisherman's Wharf and public transit. Very clean rooms. Courteous and helpful staff. Very well priced. What else can you ask for. Wonderful stay. We will definitely stay again.

    3
    « San Francisco, CA »

    Clean and comfortable room, friendly staff, about 3 blocks walking distance to Fisherman's Wharf or Pier 39. Entrance to hotel restaurant was outside of hotel, mandatory valet parking that was $50 a night which seemed excessive. No breakfast served just coffee or hot tea. Don't think I'll go back.

    5
    « Best Western is the Best! »

    From the SFO it was easily accessible. My husband and I took the BART from the airport for only $8.65 each all the way to the Embarcadero. We had a city pass which provided unlimited rides on the MUNI which meant buses, street cars and cable cars. It did not pay for the BART. Once at Embarcadero we took the F line on market street up to two short blocks from The Tuscan. The Tuscan is surrounded by everything one needs. Safeway is right across the street. There are plenty of restaurants around to choose from. We loved Beach Street Grill and Hollywood Cafe for breakfast. Piscatore is located within the Tuscan and they have delicious meals and bar as well. The tour bus companies are also close by. We chose Big Bus Tours two blocks away on Mason street which was very convenient indeed. See my review of them as well. The staff at the Tuscan were very welcoming. The hotel is beautiful with plenty of area to sit in their "living room" which offers fireplace, coffee, tea, hot chocolate every morning from 6:00 to 10:00 a.m. Lemon water is always provided in the lobby as well. Concierge is in lobby as well to provide services if needed. There is a business centre to print off those boarding passes and any computer need. Free Wifi is provided at the Tuscan. There is also a mini fridge and coffee maker in the room. Beds were comfortable. Pillows were not as comfortable. That probably would be my only complaint but not worth taking the five star rating away. If you choose not to use maid service you can leave the sign out on your door and then they give you coupons for $5.00 off lunch or dinner at Piscatore. You can combine coupons to save a max. of $10.00. We used that for one of our meals. There are two bikes for rent in the front. We bought our liquor duty free but there are plenty of liquor stores close by. The Tuscan is two blocks from Fisherman's Wharf and is also walking distance to catch two cable cars. My husband and I are early 60's and we do a lot of walking and the Tuscan was very conveniently located to everything so we did not have to depend on transportation. Loved it here and definitely would stay again.

    5
    « Always stay here »

    Close to many attractions, restaurants, and adventures. Staff is very friendly and helpful. Great restaurant on premise. Close to trolley cars. A very fun ride. Local transportation is accessible. We have stayed here for the past twenty years .Hopefully, for the next twenty, also.

    4
    « A great location with or without a car »

    Our second time in SF, and we chose to again stay down close to Fisherman's Wharf as we were with friends who were first timers. The location was easy to get to with a car, and walking around the area was very easy also. Our room (but not our friends room), had the handbasin next to the entry door, and the bathroom door opened outwards. You couldn't be at the handbasin if someone needed to go into the actual bathroom, which proved awkward even though I was only putting on a small amount of makeup! If someone was shaving or putting on a full face of makeup and doing full hair, it would be downright annoying to need to move around your room mate. I thought there was an issue with our room charges, but when I went down to ask about them, I received great service and a full explanation which was correct at the time of departure.

    5
    « I am impressed »

    I was impressed! Seriously impressed! I've stayed in a lot of hotels over the past 20 years and this is among the best I've stayed in! (I seem to get really lucky with hotels these days, I just reviewed an excellent B&B in Eastbourne/UK and now get to give 5 owl points to the Best Western Plus Tuscan.) The location of the hotel is excellent, just a few steps away from a tram stop and only a couple minutes walk to the piers. Upon entering the hotel gives a rather warm but upscale feeling, what with the comfy couches around a working fireplace and all. There's also free lemon water offered, which is a nice touch. The staff is very friendly and attentive and they get a massive thumbs up from me! The rooms are spotless and a decent size (we didn't have a nice view but it was concealed well by indoor shutters, so it didn't bother me). For a hotel the bathroom was rather large and very well equipped with plenty of towels, toiletries and the like. There is an option to skip on room cleaning which in return will grant you a 5 USD voucher you can use in the hotel's restaurant. The rooms are quiet and the beds comfortable, so you don't need to worry about your sleep quality. For those of you who go there by car, parking is not (!) cheap at all (50 USD/night iirc) but if you shop around you might find decent parking conditions in the neighborhood.

    5
    « Awesome location, great customer service »

    We had a business trip to San Francisco and stayed at the Tuscan for 2 nights. Awesome customer service. In-house restaurant with Italian cuisine. Convenient location.Walking distance to Pier 39. Nice rooms. VIPet friendly :) We'll definitely be back :)

    5
    « Great Hotel on the Wharf! »

    This is a wonderful place. The rooms are comfortable, and there is a bar with outstanding food. The location is certainly the best that you can ask for, as it is in a prime location. Friendly staff, really worth it.

    4
    « Great staff and location »

    Great location right on Fishermans wharf, about 3-4 minute walk from all the main wharf area and restaurants and shops etc. The Bell staff and concierge are amazing, friendly and helpful. Good clean room. It's only a 3 storey building set back from the water so there's no views etc, however I'd say almost every hotel in the area is the same due to their size and locations.I would definitely stay there again.

    5
    « Great location, very friendly staff »

    We stayed at the Tuscan for four nights while on a brief vacation. The lobby area, while small, is very comfortable and welcoming. The valets and front desk staff are very friendly and helpful. This is particularly true for Juan, who was most helpful when we had to change rooms half way through our stay. They are a very accommodating group and should be commended. While the location is quite a ways north of the city center, Chinatown, etc, it is only about 2 blocks to the nearest cable car stop to take you closer to downtown. In addition, if any additional transportation was needed such as transfer to the airport, the hotel staff is more than willing to arrange for a car or shuttle to transport you. Overall, our experience at this hotel was outstanding. We would gladly stay here again on our next visit to San Francisco.

  • 3
    « San Fran »

    This hotel was good. It was very close,just two blocks away, from Fisherman's Wharf. The hotel staff was very helpful and friendly. I thought it said it had complimentary continental breakfast but it doesn't. They only have a hotel restaurant that they refer you too. We had breakfast at a nearby fast food restaurant though. There is a Safeway grocery store and bank across the street so it was very convenient. I would stay here again.

    4
    « Great location, comfortable, friendly »

    We stayed here for 3 nights, our room was spacious, staff was very friendly and professional. Just a few blocks from the north shore (little italy), fisherman's wharf and cable car. The room can be a little noisy at night, need sound deafening curtains....but after a full day, we had little trouble sleeping!

    5
    « Great location and staff »

    We had a two Queen room from Nov 11-15. Staff at check in were friendly and helpful. Although wine reception had been discontinued we received coupons for happy hour and a free drink. Rooms are cozy but well laid out. Bathroom is a good size. Also free coffee in the lobby in the morning. We faced the street but we're in the 4th (top floor) and had limited noise but could partially see the Bay. It was a great base for walking to the wharf and close to everything.

    5
    « Wonderful stay »

    We were stranded in SF for the night and my husband found this hotel online. The employees were marvelous. They were ALL so pleasant and helpful. The hotel was clean and comfortable and SO close to everything we did while there. The happy hour specials were good. You do have to pay $50.00 for parking (valet) but it seemed like you had to do that at all hotels. My husband tipped the valet and pulled the money out of the wrong pocket giving him a very big tip. He came back with the money and said I don't think you meant to give this to me. HOW HONEST!!!!

    3
    « MEH! »

    I tried this before and was told it had been attached to the wrong location....it was not. To be fair we usually stay on the hill. This trip SFMOMA was closed and we were with car and opted for what thought might be easier by car to to Sausalito, the art museum and the Presidio. It was not a great call. This site has not decided whether it is a motel or a hotel. There is room service, but no robes in which to answer the door. It is an easy walk to the piers, but days are very touristy and nights iffy for the short hike home in the dark. The rooms are hotel small, which is fine, but the night time bustle of the hill or Union Square is missing. We are used to walking to dinner and not being confined at night. In the end we could have been at most of the nicer hotels on the hill or the square for and equal price and an equal parking charge. The restaurant is good, but I like starting and ending the day in different places.

    4
    « trip »

    close to the wharf and local attractions feel safe,parking is secure and place is centrally located for all SF has to offer. You can walk to the cable cars and fine eating places like Scomas and the chocolate factory

    5
    « Perfect experience »

    Great location- 2 blocks from Wharf. Very clean and welcoming. Good restaurant attached. Attractive happy hour specials. Cosy and comfortable room - great bed and pillows. Very quiet. Has a security safe and refrigerator.

    4
    « Excellent Location »

    We stayed three nights. Rooms are well appointed with large bathrooms, and the location is excellent for restaurants and bars. They no longer hold a wine reception but we were given a token for a glass of house wine in the hotel restaurant / bar. We would book this hotel again. Beach Street Grill was great for breakfast and a 3 minute walk. All staff were very helpful and pleasant.

    4
    « Fisherman's Wharf »

    lovely location if you like the Fisherman's Wharf area. Staff excellent; very nice restaurant / bar attached to hotel. Rooms & bathrooms can be on the small size We have stayed here in past & would stay here again - love the location & staff

    4
    « Good location, great service, mediocre room »

    Fisherman's wharf area is great for tourists so online search yield the Tuscan. Preferred location, check. Price was quoted as special rate so reasonable price, check. Upon arrival the valet parking team immediately helped with luggage and parking the car. Concierge dedicated quite some time to book a table for same day and sketch route for next day. Service, check. On the lowlights are two items, the room is kind of old and basic. Carpets have been here for a while and storage room is limited. Room is clean and maintenance is OK. The other point, at least for me, is the cost of parking. I guess one could search for cheaper public parking but I have other ideas how to spend time while on vacation.

  • 5
    « Best location, great service »

    We arrived at the hotel around 10 am and they immediately offered an early check in. We were able to access our room right away, which was nice and helped to get ready for a day of exploring. The hotel is in North Beach, which means plenty of restaurants and cafes to choose from. Highly recommended!

    4
    « Terrific location with quality at a great price »

    It's hard to find a quality hotel at a good price just blocks from Fisherman's Wharf, but this one does it. We stayed over a Saturday night, so rates were probably better. We could walk to the Embarcadero for chowder, street performers, dinner, and shopping. Or we could hop on the cable car to explore the city. The rooms are small but very nicely done with good amenities.

    5
    « Fabulous Stay for Us! »

    After searching on line for places to stay in Fisherman's Wharf, I came upon Best Western Plus - The Tuscan, and am so glad I did. Price was very reasonable for our one night stay and from the moment we arrived we were greeted by an extremely friendly and helpful staff. The room we had was perfect for our needs and we also found the location to be ideal with everything being within walking distance, including Alcatraz.

    4
    « Good Location. Decent Room. »

    Stayed here for 5 nights for a conference trip. I asked for a quiet room not facing road and I got one as expected (was quiet). No view from my room window, but no complaint on that as I spent very less time in the room. My window was facing the outside walls It's walking distance to Fishermans Wharf area is a great advantage. Free WiFi at room was little spotty. Rooms were clean. They had stopped the free wine hour in evening. I didn't had any complaint for my stay, was pleasant.

    5
    « Cute rooms, convenient location, friendly staff »

    Although we were not in our room very much I thought it was a very cute hotel for the cost. Our room was cozy and clean. Staff were all friendly. Taxi service was prompt. We would recommend and would consider staying another time.

    4
    « good quality good location »

    Good quality, great location, and very comfortable beds. I'd highly recommend if you are doing the touristy activities in San Francisco, but it was a bit out of the way of the main shopping area, perfect for the piers, alcatraz etc.

    5
    « Wonderful Hotel, Perfect Location »

    We were so pleasantly surprised by this Best Western Tuscan! Lovely property with a wonderful, helpful staff! The location in Fisherman's Wharf is perfect as it's walking distance to many great restaurants and attractions and to public transportation. The rooms are nicely appointed, clean, and the beds are very comfortable. The staff is so friendly and accommodating - really a wonderful experience!

    4
    « Great Location. Nice rooms. »

    Very close to Fisherman's Wharf. Easy to get to the cable cars. We love this location. The rooms are nice and comfortable. There used to be a complimentary wine hour, which was great because people from all over the world stay here, and you got to chat with them. They've gotten rid of the wine hour and set up a happy hour in the restaurant. Very few go and everyone sits separately. Bring back the wine hour. The rooms can be reasonably priced (for San Francisco) if you pick the right times of the year. However, the prices go up and down a lot, so be careful.

    4
    « Nice accomodations and loved the wine hour »

    We had a great stay. The room was very nice, clean and it was very close to Fisherman's wharf. They had a complimentary wine hour the two days we were there. The room we had faced the courtyard and you could see across the courtyard to other rooms so we kept our blinds shut. However we were ok with that as we spent much of our time sightseeing. Worth the cost.

    5
    « Great staff!!! »

    I stayed at the Best Western Tuscan on 10/18... I was exhausted from a crazy road trip schedule and just wanted to relax!! After speaking with the front desk clerk... ROY... I mentioned how horrible my stay had been the night before at a no name hotel and that it was my birthday. He asked me what my favorite drink was and had it sent to my room for my birthday!! Every time I turned around someone was asking how they could make our stay more enjoyable! Everyone was great down to the Valet that checked us in. Hotel is in a great location for walking the Warf and to all of the major tours. Check with hotel staff about an organic breakfast joint!!It was amazing!!

  • 3
    « Cost to much money. Regardless of location »

    I know when a person plans to visit San Francisco it is going to dig deep into a persons pocket book. October is the best time of year to leave your heart in San Francisco. The weather is wonderful but it still shouldn't cost the common people an arm and leg. The prices are drastically higher within this particular month due to Fleet Week along with other various October events. Parking is outrageous!

    3
    « Convenient but pricey »

    I knew going in what the price per night of this hotel would be,but I was a bit disappointed at actual room for what I paid. I was expecting a larger room. The plus side was the excellent location to the Wharf area and restaurants. Also, the staff was extremely welcoming and helpful.

    3
    « Great location but tired and noisy »

    Our overwhelming memory after two nights at this hotel was the noise. We had two disturbed nights sleep because of outside noise - when we checked the window despite it being closed we noticed daylight around the edge of the frame - we were never going to undisturbed! I understand the courtyard view rooms are quieter but the front desk staff had no interest in offering us a room there. Location is great though - a block from the piers at Fishermans Wharf and a couple of blocks from the cable car into town. There are some good breakfast places nearby too. I gather it used to offer free wine between 5 and 6 but no longer - now just a happy hour $3 beer etc) with free bruschetta with each order. Wasn't cheap though - and they really do need to replace those windows!

    4
    « Good location near Fisherman's Wharf »

    We stayed here for 3 nights with our 2 children (aged 9 and 7). The room was neat and tidy although a little small. We were on the third floor facing the street and the noise from the street was noticeable at night. Free wifi although connection was not great. Location is good - 5 min walk to Fisherman's Wharf and Pier 39 and 10 min walk to Alcatraz pier departures, Lombard Street and Cable Car stop. Quite a lot of homeless in the area so did not feel entirely comfortable walking around at night but hotel itself was very secure. Check in staff were friendly.

    4
    « A good base to explore San Francisco »

    Whilst not luxurious, the hotel reception area was nice and welcoming and the staff friendly. Water is always available in reception, together with coffee in the morning. We would grab a cup on the way out. Our room was fairly large - certainly large enough for us. The bathroom/ shower good and the coffee making facility useful. The decoration could do with some updating but was fine. The restaurant attached to the hotel is fine for breakfast if time is pressing and we enjoyed drinks and dinner there once. Worth considering. On the negative side, the air conditioning unit in our room was very noisy although actually we found that to be the case in the other hotels we stayed in during our trip. I would also prefer a little more security in terms of people just walking into the hotel and being able, hypothetically, to access the rooms. The location is good for getting to see Fisherman's Wharf, North Beach and Nob Hill. However, Union Square and some of the other districts are not walking distance really. The hotel is close to tram lines and I expect other public transport, so it's not a big issue, but I would say that this is not the place to stay if you want to be more central.

    5
    « great location, easy to get to any of the attractions »

    This is a very good location, you're in walking distance of any attraction, great restaurant, good staff, wine was served in the lobby between certain hours, have stayed here twice already and this is my choice

    4
    « Great location »

    We have stayed at this hotel on more than once. We love the location. The staff is very friendly and provide great customer service. The last few times we stayed we had an interior room. Very clean and qaint. Absolutely loved it as soon as I walked in. This time we had an exterior suite...not impressed this time. Very noisey and not as clean and updated. You can walk anywhere or catch the trolley from the hotel. There is a Safeway across the street and we love that 24 hour fitness is there also so we can get our work out in. The wine reception is great. I would highly recommend this hotel. Just gave lower scores this time due to the exterior room.

    4
    « Perfect Location »

    Having hurriedly booked this hotel, I was delighted when I found out just how close it was to everything we wanted to do - only having one week in SF, it was fab being able to walk/cycle or ferry to where we wanted to go without wasting time. The hotel itself was without fault and I can't wait to go back to explore more of this exciting state.

    5
    « Great experience at Fisherman's Wharf »

    We chose the Best Western Tuscan for our San Francisco vacation because of it's location in the Fisherman's Wharf area. We were not disappointed. The location was perfect, allowing us to walk everywhere that we wanted to go, including to Alcatraz landing. The hotel entrance and lobby were very nice. The hotel hallways showed their age as we walked to our room, but the room itself was updated and comfortable. We had a room with a king sized bed and the bed was very comfortable. The bathroom was divided into a room with the shower/tub and toilet, and an area with a small sink that was open to the bedroom area. The only annoyance was that the light switch that turned on the light in the shower/toilet room also turned on the light in the area with the sink, so when someone needed to use the bathroom in the middle of the night, the light came on in the sink area and shone into the area of the bed. But it wasn't a big deal. We cannot say enough about the friendliness and helpfulness of the employees at Best Western Tuscan! From the Valet staff to the team at the front desk, everyone was great. As we were leaving the hotel, the Valet, upon learning that we were going to Sausalito, and noticing that we were driving a rental car, advised us how to prepay the Golden Gate Bridge toll in advance to avoid a surcharge from the rental car company. We really appreciated the information he provided. Kudos to everyone at the Tuscan!!

    4
    « Great location »

    We were looking for a family friendly hotel centrally in SF. Clearly the location of The Tuscan qualifies, being basically in the middle of Fisherman's Wharf. Maybe too much in the middle of the action if you have kids. The service was friendly and welcoming, but the room dated as most of the hotel. I probably would have expected a more upscale room for the price but as in any centrally located hotel, you are not necessarily paying for the room itself. It is a hotel to revisit but there are many great hotels in the area which may warrant a look.

  • 4
    « Comfortable but small rooms »

    We stayed 4 nights and the location could not be beat. Very easy walking distance to most attractions. We were generally very happy with the hotel (especially the comfortable bed which was fantastic), but the bathroom was extremely tiny! The overall size of the bathroom was very claustrophobic. The small sink area (outside of the bathroom) was not large enough for one person's personal care items, let alone two assigned to the room. Outside of the bathroom size, we were very happy with the otherwise comfortable room. The hotel staff were very helpful with our tourist questions.

    3
    « Noisy! »

    Stayed for 2 nights in a King Suite. I thought overall the place was decent with clean and quite comfortable room. The attached restaurant is really good. Female bartender with short hair (can't remember her name) was Excellent. Now the noise - the street noise was disturbing. much worse than the constant noise of a NYC hotel. room walls are so thin, that I could hear the guy in the next room talking on the phone or probably skype/facetime, because I could also hear the conversation of the person on the other end of the phone. The first night I got zero sleep, so the next morning I bought earplugs at the drug store across the street. worked like a charm. For the price, I would recommend.... just bring ear plugs!

    3
    « Average hotel in an expensive area »

    First off this place ,as many reviewers have discussed , is located close to tourist area of fishermans wharf. Most of the hotels in this area are quite expensive , so I did not find that the prices were out of line. The 50$ per night parking fee was absurd and still felt wrong for a guest. Great little local restaurent attached to the hotel that I can't say enough good things about called pescatores. Room not ready until after 3 pm so we were invited to happy hour there by staff. The rooms are fairly clean but ours had a strong chemecial smell. Average toiletries provided . Room was on a lower floor facing street and was loud at night and had multiple garbage pick ups starting around 6 am. Not sure that's hotels fault but staying in larger high rise type of hotel downtown in financial district might be easier on the ears. Windows badly in need of cleaning as well. Overall this is a nice average overpriced hotel with a good location . You won't confuse it for a four seasons or st Regis but it is over 50% less in cost than those properties . Bed comfortable and clean. Our room had a sitting area with doors that close for privacy. This was great as I wake early and can have coffee not waking wife. Good area,lots of vagrants and homeless which is apparently common in the area.

    2
    « Dated and badly needs modernisation »

    We stayed here for three nights and were disappointed by the experience, the first room they gave us the window shutter when we opened it gave us a very high red brick wall directly in front of us, when we explained we were not happy their first response was that it was a city hotel and not known for its views! She did move us but warned us it may be affected from the noise of the city, this was clearly not true as she put us in a room directly overlooking another properties backyard. The ensuite was so small that the sink didn't fit in it so it was in the room - something I can only remember from ancient B & B establishments in the past and I do not consider that acceptable in a hotel supposedly of this standard, overall very disappointed.

    4
    « A fine hotel »

    This is a really decent hotel. The valets were helpful and efficient, the front desk people were friendly, the housekeeping staff did a great job. The hotel is in an excellent location, steps from Fisherman's Wharf. The bed was comfy, the room clean. What's not to like? As others have mentioned, parking is $50/day. Upon check-in, the front desk person put $200 on hold on my credit card, to cover 4 days of parking. Upon check-out, I found out there was a tax on the $50/day, bringing the total to $228 for parking. The parking cost more than the rental car, but I guess that's life in the big city! We called the valet 15 minutes prior to needing the car, and they always brought it out quickly. A few days after leaving, I saw another charge for $2.72. I called to find out what that was for, as these little surprises add up. I was told it was for the mini-bar. I explained that we had touched NOTHING in the mini-bar, and the woman in Accounting said she would refund it. All in all, this was a nice, clean, convenient, comfortable hotel, and I would certainly recommend it.

    4
    « Good location! »

    Great location! Walking distance to everything in Fisherman's Wharf and lots of public transport nearby. The rooms are small and seem to have been updated at some point, but our room was showing some wear. Nevertheless, the room was clean and quiet. We got a room on the first floor by the conference rooms. We were close to the lobby but since we were facing the street it was very quiet. We stayed for three nights.

    3
    « Nice hotel. Average rating. »

    This hotel was in the perfect location for visiting San Fransisco. Blocks away from the water, entertainment, restaurants, etc. We had an interior room and found it to be quiet. The other people we traveled with had an outside room and complained it was rather noisy. Price wise, we paid approximately the same amount for a room at the Bellagio in Las Vegas which was much more high end. This Best Western was kept up nice but somewhat dated (especially the bathroom). Restaurant was pricey for average food. Biggest disappointment was the valet service. We arrived late and were tired. Valet was $50 per night, so I asked if there was any nearby parking ramps I could park at in lieu of valet. I was told they didn't know where any nearby ramps were. The next morning we walked out of the hotel and found 4 public parking ramps within a 2-3 block radius. One of them was literally across the street from the hotel. Felt like we were lied to get us to valet our vehicle (it worked). I would stay here again but might try the Holiday Inn Express next door or Sheraton first. Didn't sit well being lied to.

    5
    « We will be back...but we'll need to save up »

    Brought my family (Husband, Mum and Step Dad) here for their first visit to San Fransisco. Was the best decision for sure. We all loved the hotel. The location is everything I hoped it would be. Right nearby Fishermans Wharf and within walking distance of everything we could have possibly needed. Having gone downtown a few days later everyone was in agreement that our location at The Tuscan was far superior, relaxing and gave the best first impression for someone who had never been to San Fran. Glad I was not persuaded by the travel agent to stay down near Union Square. The 'wine hour' was brilliant and we took full advantage of it every night. Rooms were compact (small seems unfair, let's face it we didn't visit San Fran to spend it in our room) but had everything in them we needed. Beds were really comfortable and we had no issue with noise. The hotel is expensive but generally San Fran is expensive. When we return, and we will, I really hope we can stay here again Only slight criticism was the initial welcome, the lady was polite and professional but it would have been nicer to have have been met with some excitement as we were definitely oozing with enthusiasm at having arrived at our destination after travelling for nearly 24 hours.

    3
    « Adequate but not special, and eye-wateringly expensive »

    We booked the Tuscan following positive reviews in Lonely Planet and other sources. Since those reviews though the hotel has scaled back. If you've read about the complimentary "wine hour" that's gone. There's a happy hour where you pay. If you've read about kids Nintendo in room, that's gone too. In fact there's not much to this hotel at all apart from a lobby and rooms. They have complimentary coffee in the lobby in the mornings, and iced water all day. The check-in was efficient. The hotel is well located but is served by only 2 lifts which can be quite a walk from some rooms. The staff were friendly and helpful enough but sometimes seemed to be in a rush to go through a pre-prepared speech than to be genuinely helpful. There is an on-site restaurant which is quite decent. We had breakfast there one day (not included - should have been). The rooms are on the small side. Reasonably well appointed but with a ridiculous sliding shutter system over the (small) window which was very difficult to use. We were expecting luxury at the price. We didn't get it. It was comparable to a 3 star Howard Johnson's in my mind. The main issue is the price. Even for San Francisco prices this was expensive and it didn't really come close to providing value, especially when some of the little perks we had read about had been removed. It is well enough located for Fisherman's Wharf, but I doubt we would have been disappointed if we had saved ourselves $100 a night and moved across the road to the Sheraton. A good enough hotel, but not for the price.

    5
    « Perfect Location, EXCELLENT Guests Services »

    We stayed two nights via Priceline. The staff are always "ON" , helpful, understanding, knowledgeable, friendly, and truly want you to have the perfect stay. Due to the Priceline booking we saved a few dollars, however, no bed choice, had to make due with a King room for two people. Additionally, room had zero view.. I suggest booking direct, and requesting a courtyard view, or a neutral view, (we looked out to the trashy, littered area next door, room #341) Fortunately, we were out and about 99% of the time during our two days, so it didn't matter. Breakfast inside their restaurant was good, loved and appreciated the complimentary coffee, tea and hot chocolate laid out every morning. The Location is optimum, a 10 minute walk to pier 39, Fisherman's Wharf, also a 3 minute walk to the cable car turnaround station. Bus line runs on North Point and near by cross streets. Do not bring a car unless you absolutely need one. We purchased the 3 day metro pass and made our way throughout the city with ease. Heading back home via sf airport ? $55.00 Plus $4.00 airport service fee to reserve town car for transport back to SF airport. (a lot cheaper than car and parking, and taxi) I highly recommend staying here , great hub for sight seeing. Can not say enough wonderful things about the staff!!

  • 5
    « Great Location »

    This is a good hotel in a great location! The staff is very friendly and we were just two blocks from Pier 39. We had a room facing the courtyard and the flowers were beautiful. We felt safe walking in the area of our hotel in the evenings.

    5
    « loved it! »

    We stayed at the Tuscan for two nights and I couldn't say enough about how wonderful our stay was. The hotel is beautiful and the staff were fantastic since the moment we pulled up. The valet staff were very friendly and very quick getting our car. The front desk staff was very helpful, especially the front desk manager Tom. We had booked our room through a third party site and were shocked how small the room and especially the bed were. Tom was able to get us switched to a larger room with no difficulty. We also really liked some of the small touches at the hotel, like the concierge desk, water in the lobby, and the nice toiletries in the bathroom. It is a great location- only 5 minutes from Fisherman's Wharf. We would definitely recommend this hotel and will be back!

    4
    « Great »

    We loved the location as we were going to Alcatraz...So good walking distance. Then we just walked to the tram stop for everything else. Nice to sit in at night when it's cold outside. Hotel lovely clean and staff polite and helpful.

    4
    « Nice Hotel Close to Fishermans Wharf »

    We arrived at the hotel before noon and were able to check into our room immediately! The beds were very soft with four pillows per bed. The comforter was very soft and cozy. We were impressed that the TV remote was sanitized and put in a sealed bag stating that it was sanitized. The bath mat in the bathroom was also wrapped. We were on the fourth floor and our room was very quiet. The only issue with the room was that the refrigerator was not cleaned out. The prior guests had left milk in the fridge and it was not discarded leaving an odor so we didn't use the fridge.. The Hotel offers a free wine happy hour every day which was a nice touch. Go down and have a glass of wine or two. I wish they would have offered soft drinks so that non drinkers could partake in the fun. The lobby is perfect for mingling and getting to know people. The concierge was very helpful in offering suggestions for restaurants and places to visit. The restaurant at the hotel was our favorite in the area. The Pescatore had great Panini sandwiches and the chicken parm was super. Great wait-staff. Super clean. Excellent prices - especially for the area. The hotel does not have soda machines or vending machines. They have a stocked fridge and snack shelf which they will charge you a ridiculously high fee if you take something. There is a 7-11 one block down towards the Wharf. We stocked up on drinks and snacks for the room at 7-11. The printer in the business center wasn't working, but the concierge was very nice and printed my boarding passes for me. The Best Western Plus The Tuscan is only two blocks to the Wharf and about 6 blocks to the Ferry boat to Alcatraz and Angel Island. The Big Bus tour picks up two blocks down. Location is fantastic. We would definitely stay here again.

    5
    « Great hotel stay »

    Excellent and very reasonable for the area. Very clean and nicely decorated. We stayed for three nights. The location was great because it was right near all the tourist attractions we were there to see. The staff was extremely nice and helpful. Again, very reasonable for the area.

    4
    « Short 2 Day Stopover »

    In a very good location close to the trendy Fisherman's Wharf area. We had an inside room overlooking the garden area. Beds very comfortabl and we were remarking how quiet it was when we were woken at 04.30 in the morning as I think they were restocking the cleaning station next door. So tip is to request not being next to a cleaning station room! Room configuration is ok but the wash-hand basin is situation outside bathroom which we always find quite strange. That said, the rooms are very comfortable and this is a very good place to stay and excellent service throughout.

    5
    « Great Hotel and Location »

    The Tuscan is located a short walk from Fisherman's Wharf and Pier 39. The hotel is very clean, and valet parking is very convenient. The rooms are small but well appointed; the rooms on the east side have no view, but are quiet. The staff is excellent, and had answers to our questions. Also, very easy to get to from the South Bay even though they are so near the Wharf.

    5
    « Family friendly, quiet despite central location »

    Surprising find deep in the heart of Fisherman's Wharf where throngs of tourists flock. We had a queen suite which was comfortable for a family of four and faced the courtyard - very quiet and provided a welcome respite from the madness of the area. Staff friendly, pet friendly, all round great stay.

    4
    « Great location close to Fisherman's Wharf »

    We stayed here for two nights. Unfortunately, due to Fleet Week celebration, our rates were jacked up to twice the normal rate... Gouging rates!. Otherwise, great property and close walking distance location to Fisherman's Wharf can't be beat. Comfortable room and beds. Hallway carpets on the third floor are a bit tired (this comment is intended for the hotel management). I recommend this hotel and will stay here again.

    3
    « Average stay »

    Great location. Beds are comfortable. Rooms are rather small and cluttered.Tiny bathroom. The Hotel and the rooms are old and in need of an upgrade. Parking price of $55 + per night is ridiculous. Pricy hotel not meeting expectations.

  • 5
    « The Best »

    This was my second time staying at the Tuscan Hotel and I will return to this hotel each time I am in the area. It's a wonderful hotel and I love the decorations which gives the hotel a comfortable atmosphere.

    3
    « NICE ENOUGH »

    Family stayed here in mid-may before joining me on a ship. Location cannot really be beat with everything within walking distance, food and bar service was adequate+, the wi-fi had some issues so it was working or not working at different times. Rooms are not big, and you do pay for the central location but overall it was worth the price.

    5
    « Few days to visit San Francisco »

    The overall note is very good. Considering the location, it is perfect to use the metropolitan public transportation (cable car, street car and buses are all less than 2 blocks away). Lot of services in the neighborhood. People from the hotel were very kind.

    4
    « Nice Hotel :) »

    The city was packed, all hotels already taken, and we got this hotel from the tech conference's website. It was a nice surprise. The room was a bit small, but the bathroom was BIG. :) The hotel staff is friendly, and my husband liked the wine tastings. I do prefer to stay near Union Square and Market st, as Fisherman's Wharf is mostly for first time SF travelers IMO (it was my second time and I had already visited everything there before), but the hotel is very close to the cable car line and it was a great experience. :) Overall a nice and pleasant stay. :)

    5
    « Pleasant Stay; Great location »

    This hotel is very convenient to the Wharf and tourist activities. The staff were friendly and helpful. We missed the wine reception by the time we checked in, but were still greeted with a glass of wine! Rooms were comfortable and clean. We would stay here again.

    5
    « Best Hotel for the $$$ and Location »

    Absolutely loved this hotel. Great location, cozy fireplace in the lobby -- we had free wine on Tuesday and Wednesday of our stay. The rooms were clean and the bed and pillows were perfect. We ate breakfast at the hotel restaurant and it was very good. I would definitely recommend this hotel.

    3
    « Good location, crazy price »

    Stayed one night at this hotel which we purchased on Hotwire the day of. Was satisfied with the location, within walking distance of the Pier and the buses, was astonished by the price of the room. The room looked out onto North Point street and was very noisy at most hours of the night. Will probably look elsewhere when returning to SF.

    2
    « Basic and very overpriced. »

    We had 4 nights at The Tuscan was worst place we stayed on our Californian road trip. It started with an unpleasant man at check in and continued into our very small and unrenovated room with a noisy aircon unit and tiny old bathroom. For the price of this place they really need to sort the rooms out. This with $50 for parking and housekeeping who if they turned up did the bare minimum ( no bins emptied etc) and dreadful wifi made for a disappointing stay. That said the beds were comfortable and the hotel ( except for the aircon unit) was quiet. The location was good and was a close walk to lots of things however this neighbourhood is a bit sketchy and dirty. I would not stay here again.

    3
    « Not a happy camper »

    We booked this place because we saw it was close to all the things we wanted to see that is the good thing Now the bad stuff rooms are small our queen room was 20by12 the door to get into room opens out not I so you feel like you are entering a closet A con was that free wine tasting would be served from 5-6 each day (we were told this on our arrival) but we were going to try on our 3rd day here Low and behold it is no longer offered and you must go to the overpriced restaurant next doopescatore to get$12.50 overpriced cocktails and free brochetta The change happened with no notice very unimpressed

    5
    « Excellent service in perfect location »

    My family and I wanted to stay in a nice hotel while visiting San Francisco recently, but shied away from the fancy hotels downtown because of the extremely high rates. We like to stay by the wharf, but some of the hotels there are not that nice. I kept reading about the Tuscan in the many websites I visited so booked the hotel for four nights. We were very pleased with our selection! All of the staff were courteous and friendly and very helpful with anything we needed. The rooms, though a little small, were very clean and had all the amenities we required. We especially enjoyed the complimentary wine reception every evening and the ease and quickness of the valet parking. I would not hesitate to recommend this hotel to other travelers and would definitely stay there again.

  • 4
    « Reasonable nice hotel at Fisherman's wharf »

    The Best Western at Fisherman's wharf has reasonable value, nice ambiance and a great central location. I appreciated that Safeway and Trader Joe's were just a minute walk away for snacks. And all the local attractions were within a few minutes walk. We didn't use the muni system, but buses and trolleys are available right next to the hotel.

    4
    « Nice would stay again, but pick inner courtyard room »

    Arrived early, had to wait until after 1500 to checkin, but they had nicely moved our bags in. Suite seemed decorated out of Lowe's or Home Depot, nice but not opulent for the price. Had to move to more of an ADA room, accommodation handled very well by staff who again moved luggage. Three blocks to Fisherman's Wharf, terrific location, also near grocery and drug store, with in-house nice restaurant Pescatore; sushi, pizza, fast food, seafood also within blocks.

    4
    « Weekend Get away »

    We came to San Fran for a long weekend get away....the hotel was very nice, close to the water front and many of the attractions. Our room was small, but very comfortable, with a fridge (mini bar) that we were able to use..The staff was very nice and wine tasting in the late afternoons was a very nice tough!

 

Getting to the hotel ...

All directions
·From: South and SFO Take the 101 North towards San Francisco. Take 280 North towards Downtown San Francisco. Exit at King Street. Follow King Street past AT&T Park where King Street becomes Embarcadero. Continue down the Embarcadero staying in the middle lane. Turn left onto North Point. The Tuscan is in the heart of Fisherman's Wharf on the left side. ·From: East Bay Take 80 West to San Francisco, crossing the Bay Bridge. After crossing the Bay Bridge, stay in the right lane and take the first exit, for Fremont Street. At the first intersection, turn right onto Folsom Street and follow to the end. At the end of Folsom Street, turn left onto the Embarcadero. Continue down the Embarcadero st...

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