BEST WESTERN Plus Atrea Hotel & Suites,  San Antonio

4.5/5  - based on 582 guest reviews.
3635 Crooked Trl, 78227-4360, San Antonio, United States - See map
+1 210 298 8880 +1 210 298 8881

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
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Welcome to the BEST WESTERN PLUS Atrea Hotel & Suites! Whether you are coming to town to visit Lackland Air Base for graduation, Seaworld® San Antonio or the downtown area, rest assured that guests at our San Antonio, TX hotel are minutes away from a world of fun. We're located at near the Lackland Air Force Base and the Wilford Hall Air Force Hospital. We cater to all service men and women, their loved ones and family. If you're here for military business, medical tourism or to visit a loved one who's stationed nearby, our friendly southern hospitality complements the best location in town to get to the base. Enjoy being close to the downtown River Walk, an area where a romantic stroll goes hand in hand with a little local exploration. We're just 10 miles away from the downtown shopping centers and Six Flags® Fiesta Texas where legendary roller coasters await. Guests staying at our hotel in San Antonio, TX will be just five miles from SeaWorld® San Antonio, two miles from Lackland Air Force Base and the Wilford Hall Medical Center, making all your commutes easy. Traveling is made simple when you're four miles from Port San Antonio, the military airport and 34 miles from Kelly Field. This Best Western San Antonio, TX hotel is designed with your comfort in mind. Located near South West Research Center, we have designed our rooms to be welcoming and comfortable. Enjoy a restful nights' sleep with luxury bedding, spacious rooms and updated amenities. No matter what brings you to the San Antonio, TX area, staying in a great location surrounded by the best attractions gets any trip off to a great start. Mix in some leisure with your business or plan the family vacation of a lifetime. Our helpful staff members are always on hand to help you map out your itinerary and make the most of your time. Book today and make the BEST WESTERN PLUS Atrea Hotel & Suites your next home away from home!

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Room 1

Guest reviews


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based on 587 guest reviews
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Excellent
 
416
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129
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31
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6
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5
Business Business 25
Couples Couples 48
Family Family 446
Friends getaway Friends getaway 12
Solo travel Solo travel 15
Cleanliness
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Service
Sleep Quality
Value
BEST WESTERN Plus Atrea Hotel & Suites,San Antonio
  • 4
    « Good stay »

    A very good stay....I would consider staying here again. The location was remote which was fine with me, the complimentary breakfast was filling, and the service was superb. Very clean. I would stay here again.

    4
    « Holiday Week Stay »

    I chose this hotel as it was close to my family's home. It was suggested to me by my parents, and it did not disappoint. The rooms were clean, nice and comfortable. They had a inside pool where my girls could swim and release the long drive. Their breakfast was always ready and very delicious. Their staff was always very welcoming and friendly. I will be staying her again over and over when I visit my family.

    2
    « Wanted to love it but we found cockroaches »

    First, I will say that I rarely write reviews but I read reviews all the time. I spent a lot of time reading reviews before deciding confidently on booking this hotel for my niece's BMT graduation weekend. We booked the hotel for 6 nights because we spent a couple days sightseeing. The hotel is very convenient to the base and the staff here is very friendly and knowledgeable about BMT graduation and the base. We really appreciated that. The hotel looked like it had been recently renovated and appeared clean. Breakfast was a standard hotel breakfast. We were feeling confident in our choice of this hotel for the first 2 days. Then, on the second night we were going back to our room and we found a huge cockroach in the hallway. My husband stepped on it and when we got back to our room he called the front desk and told them about it and where it was to come see it and clean it up. We figured it was just one roach and it was in the hallway so we would give the hotel the benefit of the doubt. Roaches can be anywhere. But, on the 4th morning of our stay we found another cockroach in the bathroom of our room. That was it for us. We flushed it down the toilet and decided to pack up our stuff and move to another hotel We did not want to risk bringing cockroaches home in our luggage. We have NEVER moved hotels in the middle of our trip. NEVER. But, it wasn't worth the risk. When we checked out my husband told the front desk why we leaving and they said "We don't have a cockroach problem here, they just come in because of the weather". I don't care why they come in - they should have exterminators come in and spray. Also, we were on the 4th floor so if they just came in from the weather they traveled pretty far up the building. I wrote this review because I feel like I have to let others know what happened to us since we made sure to read all the reviews before coming here and because the front desk was ignoring the problem and did not mention they would take care of it after being informed. It should be known that we also paid for the full 4 nights and did not request a discount. We just did what we felt was right for us and moved hotels.

    5
    « Excellent staff and immaculate hotel. »

    The rooms were nicely decorated and very clean. The hotel has a bar and comfortable lounge area which was great for visiting with friends and family. The pool was bigger than most hotel pools and very clean.

    4
    « One night Lackland AFB Graduation Weekend »

    Very nice large accessible suite, one night stay. Only negative about room, is location of wall plugs in bedroom, can not be reached by wheelchair confined person. Staff friendly, had readily available information on getting to base. Easy access to base and major highway.

    5
    « visit grandson at air force base »

    Great experience! Help was great! Nice room! Very close to Lackland Air force base!! Breakfast was good,eggs bacon sausage! Would definetly stay here again!! They have a bar on premise that was reasonably priced> Crystal the bartender was very helpful about the surrounding area!

    5
    « Air Force BMT Graduation »

    Stayed from Wednesday 11/9 through Sunday, 11/13. Room was clean, quiet, spacious and best of all, in close proximity to the base. Staff had all the info on graduation times and opened breakfast early on Thursday and Friday mornings so that those of us attending graduation events could eat before heading out. The staff, as well as all locals, were so friendly and helpful. We definitely recommend this hotel to others and would absolutely stay again if in the area.

    3
    « Average »

    Great location, decent breakfast with extensive offerings, great hotel staff, very accomondating. Room had only 2 towels and the thermostat was not working. They promptly took care of both with politeness and professionalism. We had a huge king suite with kitchen. Kitchen lacked housewares, which defeats point of a kitchenette in a hotel. Not even a roll of paper towels or dish soap. Bathroom was tight. Toilet crammed up against sink. Could've made kitchen smaller and bath larger. Hallway and stairs smelt musty and moldy. Blackout curtains were not useful and even had holes in them.

    5
    « Air Force Graduation Stay couldn't have been nicer! »

    Best Western Atrea in San Antonio was one of the nicest experiences we have had in awhile. Staff was over-the-top helpful, provided helpful hints and maps for those attending military graduation, breakfast was hearty and ready early for us, beds were comfortable, rooms clean & we thoroughly enjoyed our stay!

    5
    « Stayed here while attending my nephews BMT graduation »

    This hotel had great reviews but most of the reviews were talking about the service and the front desk people. They were all wonderful and very helpful, answering questions about the graduation functions, and recommendations for restaurants but I wanted more information about if the rooms were clean and comfortable. We were so happy to find that the rooms are very clean, the beds are very comfortable. We found nothing to complain about. The other plus this hotel has going for it is that it is very convenient to Lackland AF base. When you have to be on base early in the morning for the Airman's run and Graduation it was wonderful to have just a 5 minute ride. I am a fussy hotel person and I was extremely satisfied.

  • 1
    « Vacation »

    Will never stay there again. These people did not have a laundry for guest, we have been to many hotels & I am a member of BW, this is by far the worst one. Our stay was 2 days and the only reason we stayed a second day is because it was too late to go looking for another. We left for 4 hours giving maids time to clean, we came back a couple of times and our rooms were STILL not clean. Around 5 p.m. I asked the maids if they could clean our rooms and they told me our rooms were not on their list!!!! Finally after more waiting I kept calling front desk and they kept telling me they would be right up to clean our rooms, after six p.m. I was VERY upset and told them what I thought FINALLY we ended up getting our rooms cleaned. The food was good, staff was great, there was a lady named Roxy and I forgot the name of the other lady working the front desk, they were great and the men cleaning up were doing a great job. But I will never go there again

    5
    « Great stay! »

    Overall just a great place to stay for an affordable price. Very clean, great breakfast choices & conveniently located close to the base. The only bummer was they only had one DVD player that was unavailable so we didn't get to watch our airmans graduation DVD with her.

    3
    « Poor renovation construction in guestrooms »

    Newly renovated; comfortable beds and bedding materials...multiple ports for charging electronics. First room we were assigned, not lights worked on bedside wall...told desk clerk as we headed out to dinner...upon return nothing done...assigned to another room whose toilet would not flush...rather than be moved again we proceeded to make the repair ourselves...slippery tubs will lead to guest falls.

    5
    « Great Stay for BMT Graduation »

    Room was exceptionally clean, breakfast was delicious and staff very, very helpful. The only negative was the people upstairs - very loud late at night. Close to Lackland AFB. Based on other hotels I was in during my stay I was glad I booked this one. I would definitely stay at this hotel again and book a room on the 4th floor!

    4
    « Great for stopover in San Antonio »

    Good hotel with friendly staff. Dropped the bags off prior to checking in and went to the Alamo and river walk. A little bit noisy at night with some of the guests, but not over the top. Good breakfast, parking and Wi-Fi

    5
    « Airforce BMT Graduation »

    Hotel is located very close to Lackland AFB and provides schedule of BMT events including best times to leave with directions. Provides a good breakfast which is terrific as BMT events are early and this makes things very simple. Location of the base is close to the main entrance which does not close throughout the weekend, also hotel is clean with a great staff. Would recommend to any family visiting Lackland.

    4
    « DELAYED CHECK-IN, BUT GOOD »

    We had reserved four rooms for a family reunion. After a four hour trip, we arrived about 2:45 and were told that only one of our rooms was ready. We waited in the lobby which was comfortable, but it wasn't until about 3:45 that the front desk announced that all of our rooms were ready. After that delayed check-in, our rooms were comfortable and clean. The breakfast was good and served warm. Even though the location is at the intersection of 410 and 190, our rooms were very quiet.

    5
    « great stay for air force graduation »

    large room with kitchen and two bedrooms, close to Lackland AFB. We was able to save money by cooking dinner and lunch in the room. recommended for AFB graduation they have maps and are knowledgeable with the events

    5
    « BMT Graduation »

    Everyone that worked there was so kind and helpful. They also have a full breakfast at 5:30 on Thursday and Friday for BMT ceremonies. The website says they are 2 1/2 miles from base, but seems much closer.

    5
    « Great Hotel for Basic Graduation »

    We had a very good experience here for Air Force Basic Graduation. The staff was friendly, and they have early breakfast for those attending graduation ceremonies. I would definitely would stay here again. The location to the Valley Hi Gate is awesome and getting to and from Lackland was the major reason we chose this hotel. Based on some of the other families at graduation, we are very glad we booked here.

  • 4
    « Price »

    I thought It was a little overpriced after the taxes were added on. But we did enjoy the nice sized rooms and the layout of the motel. Also the bar right in the motel was great too. Overall it was fine. I think if you reserve more than one room which I had 2 rooms that you should get some discount. We didn't even get a senior discount.

    5
    « Great accommodations »

    Staff was extremely helpful, the rooms were comfortable and clean and the breakfast was more appetizing then other continental breakfasts I've experienced. Location provided easy access to Highway 90 and Loop 410. With being so close to the freeway no road noise was heard from my room

    4
    « Good hotel. Near Lackland AFB. Few restaurants close. »

    This hotel is relatively new and in good condition. Most guests seemed to be staying for ceremonies at nearby Lackland AFB. Staff were friendly. It lacks nearby restaurants for a nice dinner. Breakfast was fantastic!

    5
    « I will definitely be staying at this hotel again. »

    I was very happy with the a/c system since I could set the wall thermostat at the temperature I wanted. The bed was comfortable with 2 soft sheets with a thin blanket in between and plenty of pillows. The breakfast included scrambled eggs, sausage, bacon, biscuits and gravy. They also have belgian waffles and so much more. The front desk clerk also went way out of her way to find a phone charger for me when I discovered I had left mine. I will definitely be staying at this location whenever I go to San Antonio.

    4
    « Our Stay at this hotel »

    We wanted to stay near the Lackland, it was about a mile from the base. The room was nice and clean. The staffs were hopeful and friendly, they give great direction and really know the area. If you want to cook while your there, they do have one room with a full kitchen and offer pots, pans and all the utensils. Our new airman wanted a home cook meal and we were available prepared her favorite dish. The room is not advertise but you can ask to book room 420. The hotel also provide breakfast to accommodate the early BMT schedule (airmen's run on Thursday and Parade on Friday). We really enjoy our stay here, thanks for making our trip great!

    5
    « Lackland AFB BMT Graduation »

    I picked this hotel based on other reviews and it was an excellent choice. I would stay here again anytime. Wonderful rooms and amenities along with hot breakfast each morning before we headed out to AFB. Housekeeping did a wonderful job of keeping our King Suite clean and fresh looking everyday. Very helpful staff along with handouts to show the quickest routes to AFB. Also very close to a Dollar General if you need any last minute items, like bottled water and snacks. Overall this is a great choice for any stay in this area.

    5
    « Graduation ceremonies »

    I recommend this hotel. Staff is friendly and helpful, rooms are clean and comfortable. Breakfast is very good. The only thing I felt it needed was a laundry facility to use. I wish I could have done laundry there.

    4
    « Our Stay at this Hotel »

    This a great place to stay, staff was wonderful, and very helpful to us. Very close to the base where our daughter was, would tell anyone to use this hotel. Beds were soft and was surprised by that, also food at hotel was good.

    5
    « Best hotel for Air Force Graduation »

    Perfect for Air Force Graduation! Excellent Breakfast! Excellent Pool, Excellent Service and they know the itinerary for the graduation weekend and will have breakfast served at about 5am a open bar in the evening and comfortable rooms, Do not sat anywhere else I paid $101 per night and it was worth it!

    4
    « Air Force Graduation »

    We visited this hotel while attending my son's graduation at Lackland Air Force Base. It was a nice hotel, close to base (less than 10 min), had a good breakfast and friendly staff. The front desk help we're very helpful... Gave us maps, directions and tips for our daily trip to the base. We stayed in room 302 and had no issues. Rey was very friendly, attentive and helpful each morning at breakfast.

  • 4
    « Close to Lackland »

    Only about 5 minute drive to Lackland AFB. Room was clean, a few stains on the carpet, but not a deal breaker. Hot breakfast in the morning, staff very friendly. There are stores nearby, I'd recommend buying some snacks for you room, there's not really a shop inside the hotel. Overall, great stay.

    4
    « Much nicer than Marriott Riverwalk »

    On the outskirts of town, much quieter here. They provide free breakfast at half the price of the Marriott. Free Wi Fi here too. Business center available where we can print out our boarding passes for free. Free use of the computer. I love this hotel!! There is even a bar (alcohol) in the lobby. How can you beat that?

    5
    « Son's graduation from BMT at Lackland Air Force Base »

    This hotel was very close to the base entrance. Staff was very informed of all the Graduation activities and very helpful. Hotel was nice and clean. Great breakfast. Even opened breakfast early on days of graduation. Would definitely stay here again!

    5
    « Great for BMT graduation! »

    We stayed, like many other families, for our son's graduation from Air Force basic training. The hotel really caters to the families and loved ones of BMT graduates. The breakfast is available an hour early for the days we needed to be at the base early. That was so welcome! The staff is friendly and accommodating. The room was very clean and comfortable. Having laundry facilities available was very helpful. It was so hot during our stay, I really appreciated being able to wash our clothes and pack them clean! It is very close to Lackland Air Force Base but not close to the traffic and chaos. It was nice to be away from the crowd. I wish there was an outside courtyard to sit, if there was one, I didn't see it. They have a pool and hot tub, but we didn't use it. It looked inviting, we were just to tired. BMT graduation weekend is exhausting and emotionally draining. But worth every bit of it! If you are there for BMT graduation, enjoy every minute! It goes by quickly! The Best Western is a nice place for the graduate to hang out and relax for bit.

    5
    « Beautiful »

    When we arrived the hotel staff were very nice and helped us with our accommodations. The hotel was very well kept and beautiful. The room was more than what we expected and we got everything that we expected to be in the room. we stayed for two nights and it was very well worth the trip. I would rate this hotel a 5 stars.

    5
    « AF Graduation »

    Nice, clean, and accommodating place to stay for AF Graduation. There is a less crowded gate right down the street which was closer to their drop off location. Staff was very helpful and they have made convenient hours for breakfast. Highly recommend to check it out.

    4
    « AB BMT grad weekend »

    This hotel was very convenient to Lackland AFB. We could not have asked for friendlier or more helpful staff. They were all great! Each person we encountered was so nice. They know all about graduation and are there to help any way they can. Serving breakfast early on Thursday and Friday is so great! Being up, ready and out of there by 6 am was hard, so it was nice to have food in our belly before we headed over for the Airman's Run. Thank you to all the staff there!

    5
    « So accommodating »

    Best place to stay if you're attending BMT Graduation. Staff caters to families even adjusting breakfast to accommodate early schedules. Good variety breakfast. Good bar for relaxing later. Room was well kept. Didn't use pool but it looked nice. Convenient to lots of places to eat. They even show sympathy when having to leave our airman. Doubt you can find a better place

    5
    « Awesome Staff »

    The staff here went above and beyond to help us get things figured out and I cannot speak highly enough of them. If you are looking for a hotel near Lackland AFB this hotel was super convenient, the rooms are clean and the staff is very friendly.

    5
    « Great place to stay for Air Force graduation! »

    We had a wonderful stay at this hotel. Everyone was very friendly and helpful. It is only a couple minute drive to Lackand AFB. Our room was very clean. The hotel opened up the full hot breakfast early both days of graduation events. My daughter loved the pool too. It was a little more money than I had originally wanted to spend, but after our time there, it was definitely the right choice!

  • 5
    « Awesome place to stay for bmt graduation »

    People here are awesome, they set up a wonderful hot breakfast for Thursday and Friday graduation events. The place is always clean, you feel safe, awesome location because it is close to base but sits by itself so you can get on base in less than five minutes. The saff will help you in any way, like with directions or any questions you may have! I do lots of traveling but this place goes above and beyond to may your stay a great one!

    5
    « Service »

    Excellent Service. The hotel is pretty basic but very clean! There was no bath tub only a stand up shower. The staff were helpful and friendly! This is a great value hotel in a city that can be pretty expensive for accommodation!

    5
    « Family Outing »

    Took a mini vacation with family and friends and decided to stay here because of location. Everyone was totally blown away. This is not your typical cookie cutter Best Western. The rooms are extremely well appointed, along the caliber of a Hilton Hotel. There is a bar in the lobby and the breakfast each morning was incredible. I would highly recommend this hotel to anyone wishing to stay in the area. You will not be disappointed.

    3
    « BMT Graduation Trip »

    4 minutes from Lackland AFB which was very convenient Pool inside was too small - No outside pool Hot breakfast was good Cleaning ladies were rude when asked for additional towels - begin speaking in Spanish about me when I requested the towels, and when I questioned her, she never opened her mouth. Restaurant list in room was inaccurate and had closed restaurants listed on the menu so we spent over an hour looking for a soul food restaurant that was actually out of business. Internet in the business center is EXTREMELY slow and either timed out or took what seemed like forever to hop from one page to another, and printing took even longer.

    5
    « San Antonio Trip »

    The staff at the desk were very helpful; the person we checked in with took a lot of time to find a few locations we wanted to visit and how to drive there. Room was spacious and clean. Plenty of hot water for shower. Good housekeeping service. Breakfast offered a good variety of hot and cold items. The only negative is that it is a little difficult to find the hotel since it is located a little off the main roads.

    5
    « Staff was awesome!! »

    We came down here for a military graduation and the staff was amazing! We got our hotel mixed up with another Best Western but this location was able to accommodate us. They had an extra suite with a Jacuzzi that we were able to book. Even at night they opened up the conference room so we could play cards. I would definitely recommend this hotel. It was very clean and everyone was very nice!

    5
    « Great place to stay for BMT graduation »

    We had a wonderful stay. The hotel was clean and very helpful and accommodating. We were there for our son's BMT graduation and the staff had maps to help us with our travel to the base and on the base. They also arranged breakfast to coincide with the events being held on base, so we were able to eat early when needed.

    5
    « If you are going to the USAF BMT Graduation this is the place you want to be »

    The staff was very friendly and extremely knowledgeable about the graduation schedule. The info pak they provided us was much better than anything you will find on the base. They also serve breakfast an hour early to accommodate those attending early graduation events. KUDO's to the staff for a very pleasant stay.

    4
    « Great stay »

    All they had left was a smoking room. But, it was still good. Truck parking is available. The pool was nice. Laundry room on the 3rd floor was good. Dryer worked great! The shower was good. They provide dispenser type soaps. Very close to 10/410 for drivers.

    5
    « Clean, nice, relaxing »

    This place was so nice, and clean, the news were beyond comfortable, had a nice and spacious bathroom, and lives that it came with a mini fridge, and microwave that came in handy. I will deff. Be returning.

  • 5
    « Great location »

    I want to make a shout to the attendant heli Bhagat she made our stay super nice and comfortable. She went beyond her way to make us feel like home. Super sweet so we are definably coming back. It's also in a great location near 6 flags so can't go wrong with that.

    5
    « Visit to San Antonio »

    During my recent visit to Dan San Antonio for the graduation of my granddaughtet, I haf the pleasute of staying at BEST WESTERN PLUS HILL COUNTRY Suites. Upon my late check in, I found the young lady who checked me in to be courteous, kind and professional. Equally in the morning I found another young lady at the front desk who was cheerful and helpful. I would recommend this hotel highly.

    5
    « Absolutely wonderful staff!!! »

    We stayed here for a basic training graduation at the AFB nearby. The attendant at the counter helped us find a couple of great Mexican restaurants nearby, the bartender was kind enough to purchase my husbands favorite vodka for our nightly cocktails and they even saved my pillow when I forgot it and came back for it hours later. They also serve breakfast early because so many people stay there for the AFB graduations. Just can't say enough!!!

    5
    « Great Stay!! »

    We stayed here for a long weekend for the 4th of July. This is located just minutes from the zoo and Seaworld. There are many restaurants near it as well. The property was nice and our room was clean. All the staff were very helpful. We would stay here again.

    3
    « Mixed Emotions »

    We recently stayed 5 nights in a king suite for USAF BMT. Our first impression of the hotel/lobby/desk staff was excellent. However, things took a different turn when we exited the elevator on the 2nd floor. There was a strong musty smell in the hallway & stairwell. The carpets were probably the cause of this, since they were noticably stained. As we entered the suite, we were very pleased with the size, layout, & decor. Sadly, I immediately noticed that the housekeeping was a bit lacking. The counters, tables, & shelving were all covered with a fine layer of dust. I suspect there may be an issue with the a/c filter, since soon after I dusted upon arrival, it was in the same condition. Not great for allergy sufferers. Another area needing attention was the bathroom. It was neat and well stocked, but the shower had a grungy feel, with dirty (mildew?) grout on the bottom portion of the enclosure. Also, the shower design is awful! You have to get into the shower to turn on the water...which means you start with a cold shower. As another reviewer mentioned, it just made no logical design sense. On a brighter note, the location was very convenient to the base and the hotel staff was always very helpful with any questions concerning BMT or other concerns. The breakfast was nice, but I would love to see hotels begin to offer some healthier alternatives, such as turkey bacon/sausage, etc.

    3
    « Could Be A Great Hotel »

    Very nice hotel in a convenient location. This is one of the nicer Best Western's we have visited. The lobby is large with a small bar, nice pool and fitness area. The front desk clerks were very nice and accommodating. The breakfast was good and the folks taking care of it were excellent. The room was huge with a full kitchen, living area with couch and chairs and a comfortable bed. Wi Fi was fair to good. The hotel is located a little out of the way but still close to highway and was easy to get around and find shopping, restaurants and local attractions. We had 2 issues while staying here that causes me to only rate this hotel a 3 when it could easily be a 5. The first problem was more of the way the hotel is constructed and not someone's doing. The area between floors must be made of paper because the noise from above was much more than what it should have been. Every move that was made in the room above was amplified and directed right below to our room. The major issue with this hotel is the housekeeping. During our 6 night stay, our room was not vacuumed once. The hallway outside our room had the same paper trash laying in it on the last day as it did the first. The stairwells were filthy with the same trash day after day. 4 of the 6 days there the coffee wasn't replenished and not enough towels were left. One afternoon when returning to our room we found the toilet tissue hadn't been replaced. We made trips to the front desk on these days to ask for these items. I actually dusted the dresser and coffee table myself on day 5 due to the thick coating of dust on them. On one of our days we returned at 5PM only to find our room hadn't been touched yet. Other than the housekeeping staff, we found everyone at the property to be very nice and helpful. The gentleman that checked us out went above and beyond by going floor to floor looking for a luggage cart for us. The housekeepers we seen were rude and acted like they didn't want to be there. Too bad for this hotel as it could be a top pick for me if not for the lack of good housekeeping.

    4
    « Great stay »

    We booked a king suite at this location a few months ago. When we arrived, the nice man at the front desk upgraded our room to a king suite w/ a kitchenette. The room was spacious, big enough to put a playpen for our 15 month old and still have her run around. The room, kitchen and bathroom were very clean. A/C worked very well. The hotel utilizes low flow showers and toilets for conservation efforts, but the showers still seemed very nice. The only noise we heard were the closing of the front doors, but that didn't really bother us. Our only concern was the mattress in our room was firmer than other Best Western's we've stayed in. Other than that, we had a good stay.

    5
    « Wonderful place to stay »

    The room we stayed in was a very clean room. The breakfast was wonderful with a variety of things to choose from. All the employees of the motel were very nice and helpful. I would highly recommend this hotel.

    4
    « Nice Experience »

    We had a very nice stay here. The rooms were a good size and the bed was comfortable. It was a little noisy because you couldn't close the doors quietly and there were people coming and going at all times. Also, the shower set up was not good. It was an open shower (no door or curtain) and you had to get into the shower to turn it on and water still got on the floor. Bad design. Other than that it was a good experience. Definitely worth the money.

    5
    « Amazing! »

    This was my first time in San Antonio and I have to say this hotel was probably the best hotel I ever stayed in. The price for the room is a bit expensive but you get what you pay for. Awesome Breakfast! If I ever come back to San Antonio this is my preferred spot.

  • 5
    « BMT Graduation/Family Vacation »

    We arrived exhausted after a 16-hour drive. The front desk employee was very friendly and got us checked into the promised rooms next to the elevator. The rooms were clean, comfortable, and much bigger than I thought they would be. We stayed for a week for my daughter's Air Force BMT graduation. We're a family of 6 - the hotel was easy on the budget, provided a delicious breakfast with options to please everyone, and the amenities kept everyone happy when our 2 airman needed to just hangout and relax. We were less than 10 minutes from the base, 15 minutes from the Riverwalk and Market Square, and had a grocery store, Walgreens, and every fast-food restaurant within 5 minutes. The hotel handled deliveries for me and helped with returning the scooter I had rented - very friendly, professional, and knowledgeable about the area and the BMT events. It was a great stay!

    5
    « Beautiful hotel »

    Stayed here with my boyfriend on our summer vacation to San Antonio. Hotel is really nice. Nicest Best Western I have ever stayed in. Very clean. Few blocks down from the river walk. We had no problem walking. Would stay again in the future. Highly recommended.

    4
    « Devil in the Details »

    When I read nitpicky hotel reviews, I often think that the reviewer is stuck on tiny details that don't matter. Well, sometimes those picky details DO matter in the overall impression. Such is the case of BW+ Atrea. Upon arrival I noticed the landscaping outside this newish hotel had been planted and then forgotten...unkempt and unattractive. A late check-in on a Saturday night probably meant we got one of the last rooms to be let (No. 414), so that may explain why there was a missing bath mat (towel), a mildewy tub/shower and torn sheer draperies. There was a strange oil slick on the outside of the bathroom door...like old furniture polish gone wrong, and the wood vanity shelving was splintered and damaged. I had no success in finding the TV channel guide, which frustrated me, but I will take the rap for "user error" on that one. Singularly, these complaints are insignificant, but when they are all taken into account they add up to a lack of care, poor management and generally a bad impression...especially in a newer property. That said, the staff were friendly, the obligatory free breakfast was plentiful and tasty, and the bed comfortable. BW+ Atrea will be a winner with just a little attention to the details.

    5
    « Clean,spacious room! »

    We stayed there for one night. Room was clean, quiet,comfortable bed.To my pleasant surprise room and bathroom was very spacious. Front desk agent was pleasant and friendly. We would definitely stay there again.

    5
    « BMT PERFECTION !!! »

    We stayed for BMT graduation Wednesday through Monday. It was perfectly located to the base. We had two nice rooms for 5 of us. The breakfast was decent, the bar was convenient. The beds were comfy after a long three days with our Airman ( you will walk ... A lot !!) used the pool one day, just right. Front desk kind and courteous. Don't stay anywhere else for BMT graduation unless you need a five star hotel with day spa and gourmet restaurant. This is a great place for normal every day folks joining the Air Force Family!

    4
    « Good choice for BMT Graduation »

    This hotel is located about 5 minutes from Lackland AFB gate. Easy access to graduation events. There is a continental breakfast which is served beginning at 5:30 am the day of Airman's run and 6:30 other days. So time and money can be saved by grabbing quick bite before heading out to base. Looked to be the nicest hotel around the base.

    5
    « Best pick for BMT Graduation! »

    The hotel is very clean! The staff is very polite! For BMT Graduation, the trip is under 10 mins to Lackland. About 1.5 miles Very convenient! I LOVED their bed and pillows! Extremely comfy especially after a long day! I also loved that they had coffee 24/7! The breakfast was fantastic and for BMT grad they hold it an hour earlier for those who have to get up and out (on thurs and Fri) Highly recommended!!!!!!

    3
    « Nice room »

    We came for our son's graduation from Air Force basic training. The hotel is close to the base. Nice room, but the only down side was the musty smell to the hotel and the rooms. I would still stay here again though...

    4
    « a good business stop »

    everything you need at a value price. Room was comfortable and clean. Breakfast was adequate. Close to the work site for me. Staff is not overly friendly but they are usually efficient although I was not acknowleged at the front desk because he was on the phone.

    3
    « Good Hotel but vacant property needs help »

    This is an above average hotel with friendly staff and to my surprise a bar with lounge. The bad thing about the hotel is the property around the hotel. Illegal dumping makes the place look and feel bad. Not much interest in running or walking at night--possible varmints. There is a nice lake and walking area just next to the hotel but you must get around tires, trash, and garbage. City of San Antonio needs to enforce the codes on property owner.

  • 5
    « Outstanding!! »

    We could not have been happier with the selection of this Best Western!! Nice clean rooms, friendly staff, safe environment and the amenities were great! We will definitely stay here if we are in the area again!!

    5
    « Wonderful staff! »

    The hotel is nice and modern. The free breakfast is very good and consists of real eggs! Fresh fruit, waffles and many other choices. The staff were exceptionally nice and helpful! I highly recommend this hotel.

    5
    « Trip »

    Our experience at the Best Western was great! We were their for five days for our son's graduation ceremony from the United States Air Force basic military training. The hotel staff were wonderful and extremely helpful in every way.

    4
    « Best Western Review »

    Easy access to Lackland Air Force Base. Service was great. Breakfast was great and convenient for Graduation and other ceremonies. Staff helpful in picking out other entertainment for food etc... Room service would have been nice.

    4
    « USAF BMT Graduation »

    Totally and completely accommodating for families visiting for graduation. When I found this hotel, I booked in February, & my son wasn't even leaving until April... Graduated May 27, 2016. The lobby is smaller than what it looks in the photos. I thought the bed was comfy, my fiancé did not. Breakfast was great! Patty at the front desk was so super sweet and nice!! The bartender is also a league above the rest! So nice. The morning staff appeared pleasant and wanted to help if you needed assistance. Getting here.... Lol. Tricky. Texas roads are crazy!! Would highly recommend it here. Also you can have tshirts delivered to the hotel from the LACKLAND tshirt shop if you order them too late to be delivered to your home.

    5
    « Wonderful Hotel »

    When you think Best western you don't get excited but this is a Best Western Plus and it was phenomenal. My family was really impressed with the exterior and interior of the hotel. Very clean, fresh and open. A nearby park with a basketball court and play area for the kids to stretch out. Check in/check out was easy, staff was welcoming and polite. My son vomited and had a nose bleed that went all over the bedding during our stay, they were very nice and understanding about the mess. Breakfast was amazing, eggs, bacon, sasuage, biscuits, gravy, waffles, pasteries, cereal, fruit, juice/coffee, very plentiful and good. I have never been in a hotel that had a open window option, I really liked having the fresh air option. Walmart, HEB,Walgreens, and gas options are close. Only negative which is not of the hotel but a pizza company whom left a flyer slide under the door. Do not order from them, it was the most regrettable, frustrating experience. They overcharged our card, got the order wrong and even hung up on my husband while still discussing the error. Said they would refund our money and pick up the food when called back but never showed, very hostile experience. The hotel is aware of them and have even blocked them, but they sneak in. I would only ask the hotel to inform guests at check in or place in the room binder a warning not to order from possible flyers in their room. Overall we will not hesitate coming back here at all.

    5
    « Best overnight stay! »

    This hotel is amazing. When I first walked in, the scenery of this place is awesome. You wouldn't expect this if your thinking Best Western. Highly recommend this particular hotel to anyone who needs a room in San Antonio.

    5
    « Excellence experience »

    Great location to Lackland between both gates. Parking is limited but overall excellent for the price. I would definitely stay here again and recommend to others. The breakfast is served earlier than normal to accommodate military families.

    5
    « Great Place to Stay Right by Lackland AFB »

    This is just a great hotel!!!! Went for our son's graduation from Air Force BMT. VERy convenient to Lackland AFB, took 5 minutes maybe to get to base. Rooms were super clean, indoor pool, great breakfast (fresh waffles, cereal, eggs, bacon, sausage, biscuits and gravy, fruit, yogurt and more!!! Staff was more then accommodating. We went downstairs after swimming around 10 and our youngest wanted cereal. They got him a bowl and some milk and bam! cereal and one happy boy! This is a great hotel!!! Its been open 7 yrs and I thought it was brand new. The road leading into there you may think you are lost but keep going and its at the end.

    5
    « You will not be disappointed »

    This is an awesome hotel. Right down the street from Lackland AFB. The staff from the time you check in to the time that you leave are very helpful and kind. The moment we checked in they had a map ready for us for all the events happening on base. It how directions and times of when we needed to leave the hotel so we could get to the base and not be late. If you are looking for wonderful place to stay and bang for your buck this is the place. They had breakfast early on the two days we needed to be on base extra early. I highly recommend staying here.

  • 3
    « Average hotel »

    Very close to Lackland Air Force Base. The front desk staff was very courteous and helpful. We repeatedly had to request additional towels and pick them up at front desk. Indoor pool (not warm) and gym (small) were adequate. Newer hotel, pretty clean, breakfast was great (eggs, bacon, sausage, cereals, waffles, etc), but no other food available except for few frozen items. Overall not bad stay.

    5
    « great place to stay »

    very clean, modern, super friendly staff. excellent breakfast. very quiet rooms. front desk people was very helpful giving travel directions to different locations. the property was well taken care of. lobby was bright. this place made you want to stay there.

    4
    « Stay here for BMT Graduation »

    We considered staying on base for graduation but glad we stayed here because our son enjoyed getting OFF the base, just to kick back and relax before returning to base each day. Rooms are clean but had slight odor but think it was due to humidity. Coffee, fridge and microwave in room and coffee, tea and juice at all times in lobby. Free wifi and business center to print boarding passes. Staff is pleasant and helpful and provides maps and schedule for graduation. Breakfast is same daily and typical, average hotel food....eggs, bacon, sausage, yogurts, cereal, fruit, breads. The make it yourself waffles were great and shaped in the state of Texas. They start breakfast early at 5:30 on Thursday and Friday and it runs till 9:30. Nearby supermarket and restaurants down by the base. Less than 30 minutes from airport and short drive to base. We booked all our arrangements through JBSA Travel which gives proceeds back to the Trainees and we got a great rate, $99 night. Awesome experience!

    5
    « Perfect Hotel for Air Force BMT Graduation »

    My family and I stayed at the hotel for five nights in April to attend my son's graduation from Air Force BMT. This is a really nice hotel and only 5 minutes away from Lackland Air Force Base. The ladies at the front desk are very courteous and extremely helpful with information about BMT Graduation activities. They provided a schedule of activities and detailed maps. The hotel was very clean and quiet. The rooms were cleaned and the linens changed daily. The beds and sofa bed were comfortable. The pool and hot tub were nice. The daily breakfast was very good. Breakfast opened up early on Thursday and Friday mornings so that you could eat before heading out to the BMT Airman's Run, Coin Ceremony and Graduation. I would highly recommend this hotel to anyone visiting Lackland for BMT Graduation.

    5
    « Great Hotel »

    We stayed at this hotel twice. First time for BMT graduation and second for tech school graduation. Both times we had a great experience. Friendly staff, clean and comfortable rooms. The breakfast is by far the best breakfast I have ever had in a hotel. If you will be visiting San Antonio/Lackland, I highly recommend this hotel for your stay.

    5
    « Lackland BMT graduation »

    This hotel was excellent. The rooms are very clean, the bed very comfortable, and the staff is so friendly and helpful. They easily and readily answered questions , provided maps and directions, and clear directions. I was in town for my Airmanship graduation and this hotel is 5 minutes from the base main gate, 19 minutes from the Valley High gate. It is easy to get in and out of. I would stay here again.

    5
    « Very Nice Hotel »

    We stayed at this hotel in April for 5 nights. This is a top notch hotel. I booked a room with a King Bed. Before I got settled in the front desk called and asked if I was interested in a upgrade to a King Suite at no extra cost. This was offered because of our Platinum status and it became available due to a cancellation. What a kind offer. The staff is great, the breakfast was very good, they have scrambled eggs, sausage link, bacon, biscuits and gravy, waffles,muffins etc. Our Suite was beautiful. They have a bar in the lobby that's open 2 nights a week. I highly recommend this hotel, the price was good for what you get.

    5
    « PERFECT STAY FOR AF Graduation »

    I stayed here while visiting my husband for graduation from the Air Force. It takes about 5 minutes to get from the hotel to base. Do not stay anywhere else. I spoke with a lot of families who stayed at cheaper and closer hotels. They are filthy and have nothing on this one. From the second I checked in, the ladies at the front desk were courteous and knowledgable. They gave me a map with great directions to and from base - San Antonio highways are the worst. They gave me a schedule for the weekends events, just in case, I misplaced mine. They could tell you anything and everything about the area and graduation. They were so friendly. The hotel was clean and updated. My husband and I are hotel snobs. We typically stay at Hiltons, Hyatts, and Marriotts! This hotel steps up to those higher standards! The beds are comfortable with great sheets and bedding. The room has a great size mini fridge and microwave. This hotel had everything I needed and I would recommend to anyone visiting for graduation!!!

    4
    « Excellent stay, especially for Lackland visitors »

    Stayed here for 5 nights to see my son graduate from the Air Force. It was a 1.5 miles away from the gate so very convenient to Lackland AFB. Impressed by the roominess of the bathroom and "living room" area. Great wifi connection. Hotel is somewhat by itself (there are no stores or restaurants in walking distance) but it was nice & private. No time to use indoor pool but it looked nice! Hotel was immaculate. Housekeeping does an excellent job. Front desk was pleasant, friendly and helpful. I would definitely stay here again.

    5
    « BMT Graduation »

    From check-in to check out this was exceptional! Only 5-10 min from base, no main freeway to deal with. Full breakfast and an hour early on the two extra early mornings, for those of us who had to be at a certain place by a certain time!!! The staff was well prepared for our BMT arrival with maps, schedules and necessary information. Highly recommend this hotel and would stay again.

  • 4
    « Air Force graduation »

    The girl was very nice and in a great neighborhood. Walking distance to a great park for the kids. Very easy access to the Valley Gate at Lackland. Beds very comfortable. Only complaint was the breakfast was the exact same thing every day, no variety ( scrambled eggs, bacon, biscuits and gravy) and if you weren't there 20 minutes before breakfast ends you were getting slim pickings. They didn't keep it fully stocked until 930. But I would definitely stay here again!

    5
    « A great place to stay! »

    This hotel was lovely inside and out. It's proximity to the airport was extremely helpful. The room had everything we needed and we even had a lovely view. My husband likes to walk in the morning and the area provided a safe and comfortable place to walk away from busy traffic areas. Would definitely recommend this hotel.

    5
    « *BEST* for BMT Graduation »

    Our stay for BMT Graduation was simply the best! Rooms were really nice & hotel staff were very helpful with maps, directions & suggestions. Being only a few minutes from base was a bonus and the early breakfast provided for families attending graduation was very much appreciated!!

    4
    « Very nice, but far from San Antonio »

    Very nice well kept property. Decorated nicely. Rooms are very comfortable, spacious and very clean. Breakfast were wonderful, with a good variety of everything you can imagine. Only negative is that this hotel is far from San Antonio, we found the drive every day to be a pain especially with traffic. Staff was very courteous and professional.

    5
    « Excellent Hotel »

    We came to San Antonio for BMT Graduation at Lackland. The hotel was very clean and looked new. Staff were welcoming upon our arrival, very courteous and gave us helpful information about BMT Graduation. Great breakfast. The room was very clean and the bed was so comfortable.

    3
    « Served its Purpose »

    We stayed here for BMT graduation. It's very convenient to the base (5-10 minutes away). Breakfast was the best part in that it was available on Thu & Fri am at 5:30 am. Selection was more than adequate. Woke up at 11 pm to a kid running up and down the hall and banging in the room next door. Bright parking lot light shone into our room. The walk-in shower was ridiculous - there was no way to turn on the water without having ice cold water hit you. Towels weren't easily accessible and there was no place to easily hang them to dry. The bar was only open Fri & Sat but not Thu. The hotel lost power Friday night/Saturday morning which created some minor headaches. Other than the convenient breakfast & location (for BMT graduation), I would opt to stay elsewhere in the future.

    4
    « My son's graduation from Lackland AFB, »

    The staff was very helpful, courteous, and pleasant, The room was nice but there was spots on the carpet that stayed uncleaned, the three days we where there. The noise level from the other rooms was not good. The courteous breakfast was was very good. The location to the Base was excellent. All and all a good choice for the AF Base Graduation folks.

    5
    « I really like it so far »

    I impressed with the exterior of the hotel. Matter of fact, the interior is even better. Receptionist and room service are amazing. Breakfast items are good, and I really enjoyed the bacon. Me and my girlfriend had a good time here.

    3
    « nice appearance »

    The sheets on one bed was full of hair and had blood on sheets had to change my own sheets was short staffed hard time get to didn't even try to apologize or offer discount just said I would have to change my own and gave me sheets they also ran out of towels

    5
    « Extremely nice stay »

    The location for us was very convenient. Close to the major roads and easy to get in and out of. This is one of the new Best Westerns that i have stayed at and I really enjoyed the overall floor plan. It was much more open feeling when walking into the lobby, everything was accessible and new. The rooms were clean with plenty of electrical outlets and a very nice bath. We would return to this hotel.

  • 4
    « Airman Graduation »

    Place was clean, decent full breakfast, comfortable bed. 6 minutes to Lackland AFB. Would have given 5, if they would have a lighted sign or better marked street signs. Getting back to hotel in the dark was tricky.

    5
    « ?? »

    From checking in to checking out our stay was awesome!!! Friendly staff, very clean property and great breakfast!!! My family enjoyed the swimming pool and hot tub. We also liked the secluded area we were in. We will definitely stay there again.

    5
    « Great place to stay if you're in town for basic graduation!! »

    We stayed here while in town for basic training graduation. It is just 3 miles from Lackland. The staff was very courteous and friendly. My room was very nice, large, clean and had a fridge and microwave.They have a nice free breakfast too! It's not that far to River Walk either! If I were to give any advice, it would be for their housekeepers to knock on door and wait a second for an answer. My daughter and I were sitting on bed talking and the housekeeper knocked light and opened door at same time. No time to react so good think I wasn't naked or something! lol But overall it's an awesome place to stay!

    5
    « Visiting the Alamo »

    Road trip with my daughter and granddaughter to see the Alamo. Stayed three nights. The room was great. I wanted a room away from downtown. The staff was helpful and friendly. The room was clean. The breakfast was hot and plentiful from bacon/sausage and eggs to bagel and cream cheese. Inside pool had my granddaughter wanting to go swimming everyday. This was a pleasant and relaxing stay. I would recommend to everybody

    5
    « Nice, quiet stay »

    Had a family funeral in town and needed a place to stay close to the location of services. This was perfect! It was nice and quiet. Staff was friendly and helpful. Breakfast was very good! Location is good - right off of highway and close to lots of stores.

    5
    « Great Vacation »

    This hotel was great! Very affordable and nice and clean. Friendly and helpful staff. Great breakfast with a lot of choices to choose from. Nice beds and very peaceful. Parking was free and the lot was lit up. Overall great hotel and would stay here every time was in San Antonio!

    5
    « Absolutely Wonderful »

    We went down for our son's bmt graduation. The staff was extremely helpful and courteous. They are very helpful with the events for the graduation. The hotel was extremely clean. The hotel is easy access to the air force base. We read reviews on the hotel and decided to stay there and we're so glad we did. It was a wonderful experience. I can't express enough on how clean the hotel was and how professional and courteous the staff was. I would recommend this hotel to anyone staying in San Antonio, whether it's for air force graduation or for just a vacation.

    4
    « A comfortable stay »

    This Best Western provided a comfortable stay. Room was excellent as was bedding. Breakfast provided all one would need. Very courteous staff. Property was well maintained. I would stay here again. Real value in this stay.

    5
    « Valentine Weekend 2016 »

    The Best Western Plus was a great place to relax and enjoy my stay in San Antonio this Valentine's Day weekend. The hotel accommodations were perfect for our overnight stay and a very good location for our evening festivities. This was one of my best hotel stays in years. I personally rate this hotel with **** and highly recommend anyone to select this location for their future stay while visiting San Antonio, TX.

    5
    « Airforce Graduation »

    Hotel staff extremely helpful in getting you where you want to go if you have never been to San Antonio. Very good breakfast and this hotel goes out of there way to accommodate the Air force graduation schedule and close to Lackland AFB, for those attending graduation. Clean rooms and very comfortable beds. Hot tub was a little disappointing, not very hot at all. There is no trash cans out of any of the side doors and no ash trash out the side doors for smokers. Cups were set out by guests to put there butts in and we picked up a lot on our own.

  • 5
    « BMT Visit for our daughter »

    Our trip was fantastic. The rooms and staff were excellent! Easy to get to the base as well. The room we had was very nice and big enough for two adults and one child. The indoor pool was very relaxing. The staff were always attentive to our questions and needs. The breakfast was always hot and ready for us from 6:30am to 9:30am and for the mornings everyone had to get up early, Thursday and Friday, they started at 5:30am!

    3
    « Just an "ok" experience. »

    Clean. Wonderful friendly staff. Many pillows to choose from. Various blankets to choose from. >Not so great... Rooms were quite "tight". Not much room between foot of beds and furniture across from them. Bathrooms were nice and well-stocked including shampoo, body lotion, soaps etc. >Not so great... Our housekeeper often replaced used items with only one replacement. There were two of us. >Not so great... We didn't seem to have a vent fan in our bathroom. >Breakfast was frequently disappointing. No fruit our first day. Ran out second day. Refried beans the next day. This was just an "ok" place in my estimation.

    5
    « great for weekend getaway »

    My boyfriend and I was looking for a nice hotel to stay out for a weekend getaway. So happy we found this place. Down the street from sea world and not much of a drive to the river walk, downtown. The staff was very friendly and on our last night, we got to enjoy a nice outdoor movie theater that they set up. Will go back again!

    5
    « Convenient to Lackland AFB »

    If you're traveling to a USAF BMT graduation, this is the hotel for you! It's just a 10-minute drive from hotel to base with minimal traffic ... if you've been to San Antonio then you know traffic is a nightmare, so you'll appreciate the easy drive. Very friendly staff, clean, and comfortable.

    4
    « BMT Graduation! »

    This hotel is very nice. Very clean and the staff is very helpful. The hot breakfast is the same everyday, but still very good. They even make breakfast early on Thurs and Fri so that families can eat before heading to the base. My husband's only complaint was that the coffee in the lobby was so weak it wasn't even like tea...lol. He made the coffee packet in the room and was happy with that.

    5
    « Graduation Ceremony at Lackland AFB »

    Staff was very helpful, and gave us maps with highlighted directions and easy understandable directions. They cleaned our room often and were ready for any of our request for extra towels and necessities. They were extremely friendly and helpful!

    5
    « Air Force Graduation »

    The staff at the front desk was wonderful and giving directions and suggestions of where to eat. The rooms were very clean and quiet for sleeping. The free breakfast was hearty and had a good variety of foods being offered

    5
    « BMT GRADUATION »

    Perfect location to Lackland-5 min drive w/out having to get on that horrendous interstate. Staff friendly and courteous. Rooms clean and large. Nice breakfast buffet and dining area- 24hr coffee in the lobby:) Enjoyable 4 night stay in San Antonio!

    4
    « We would return! »

    We were in San Antonio to attend Basic Training graduation festivities. This hotel is off base but VERY conveniently located near Lackland AFB. The only reason I didn't give 5 stars is because the exterior is relatively plain, so if that is important to you, choose elsewhere. OTHERWISE, stay here! The rooms are clean and seemed to have updated/modern furnishings. There was a microwave, mini-fridge, coffee pot in the room. 24 hour coffee, tea, and hot cocoa in the lobby. The beds were very comfy. The Lobby was clean and welcoming with a lounge area with two TVs. The breakfast offering was super and the desk staff was very friendly (and helpful.) We would definitely stay here again if we were ever to return to San Antonio.

    5
    « Great for BMT Graduation »

    My husband and I stayed here last week for our son's graduation and upon check in we received a map to get to the base and information about graduation. The room was bigger than I expected and very clean and comfortable, and the bathroom was huge! The breakfast that was included was basic (scrambled eggs, bacon, sausage, biscuits, gravy, cereals, juices and milk) but very good. They even start breakfast earlier on Thursdays and Fridays for BMT. I am very happy with our choice for graduation!

  • 5
    « Great Support of our Military Families »

    Staff was very helpful in helping us find food, and getting back and forth to Lackland AFB. And the fact that they opened the Breakfast early for the Coin Ceremony Day & Graduation Days was very thoughtful!!

    4
    « BMT Hotel »

    Great place to stay while attending BMT Graduation at Lackland AFB. Close by and easy access to the Base. while not a great Breakfast, the Waffle and Fresh Fruit were plenty for me. Coffee is always hot and fresh too. I would recommend this place to anyone attending the Graduation.

    5
    « Excellent Hotel/Good Price »

    I have stayed at the Best Western Plus Atrea Hotel on 3 different visits to San Antonio. The staff goes out of their way to make each stay enjoyable. The breakfast is good, and the rooms are nice. They even have an indoor pool and a small fitness center.

    4
    « Business Trip »

    The hotel is very clean and the front desk people are very kind and helpful. I have stayed here 2 times for my conferences. I did not eat breakfast but it seemed nice. The hotel is a little hard to get to but it is worth the effort.

    5
    « Good Place »

    I enjoyed staying at this hotel. It was affordable, clean and modern. I typically do not stay at Best Western but this was a great place. It seems that the company has stepped up their game by adding the Best Western Plus option. I would recommend this hotel to anyone that is coming to visit the area.

    5
    « Good location »

    We stayed here last December 28 for a night as my family turned around when the blizzard hit NM/ parts of Texas. I'm very glad that the lady front staff manning that night was able to help us. We were stranded and she accommodated our request when she heard our plight. Sorry I forgot her name. The rooms we booked are clean, beds and pillows are comfy, bathroom roomy and plenty of hot water. Only suggestion would be to have a hair dryer that is not attached to the wall. Breakfast is good with bacon. Yum. Will definitely come back.

    4
    « Nice Hotel, friendly staff. »

    Minutes from the Valley Hi Gate at Lackland AFB. Service was great and very friendly staff who will go out of their way to satisfy the customer. Great breakfast options. within 20 minutes of downtown San Antonio.

    5
    « Very Good Hotel for BMT graduation »

    This hotel is a good pick you are attending USAF BMT graduation - Great location - takes like 2 minutes to get to the Valley HI gate. Has a nice free hot breakfast, WI-FI and LAN connection, indoor hot tub and pool and you can jump on the road to get to the malls, stores and food. other hotels are up north more and using those crazy access roads is a hassle...

    5
    « Great stay , great value »

    My family and I stayed at this location and our experience was great. Front desk employees were extremely helpful. Well definitely stay again. Nice, clean, very spacious rooms. I was very pleased with the hotel overall.

    5
    « Good Value »

    I stayed at this hotel for work and paid $80 for the night. Very clean and newer property. Reviews met my expectations. You have to be careful because some hotels post fake reviews. I glad to discover that the reviews for this location were legitimate.

  • 5
    « Great hotel to stay at for BMT graduation ! »

    We stayed here for our Grandson's graduation from BMT during Thanksgiving week. The suite was so spacious - there was a full kitchen, dining room and living room not to mention the 2 bedrooms. They furnished extra bedding for the 2 couches, too. The suite was clean and housekeeping made sure we had enough towels everyday. The staff were so helpful-they had kitchen supplies we checked out so we were able to have Thanksgiving dinner there instead of having to fight crowds. It is great that they have breakfast buffet EARLY so you can eat and make it to the base in time for ceremonies. It is really close to Lackland AFB. Mention that you are coming for BMT graduation for special rates.

    5
    « very nice hotel »

    The room was clean and a nice size. All of the hotel staff was friendly and helpful. Hotel is close to Lackland AFB and we were there for grandsons basic training graduation. Hotel had maps of base and what to expect at graduation. My only complaint is the highways and getting around town. Horrible highway system.

    5
    « Nice, Clean Stay »

    This hotel was close to Southwest ISD where I was attending a conference. The hotel is clean and close to many places to eat. The breakfast was the usual Best Western breakfast. The front desk staff were very nice at check in.

    5
    « bmt »

    stayed here for bmt graduation. very pleased with the accommodations and the service. very convenient to Lackland and very accommodating to bmt, the staff provided important information and were very knowledgeable regarding graduation

    5
    « GREAT HOTEL - FRIENDLY & HELPFUL STAFF »

    Very Clean, great rooms, great staff and helpful. Would stay here again :) From check in to check out, the staff was ALWAYS there with helpful advice to being very friendly and cheerful. Housekeeping was great and always cheerful. Breakfast was yummy. Great Hotel and great location.

    5
    « Great Hotel for the price »

    Stayed in the area for Air Force obligations. Hotel was close to the base and rooms were satisfactory. Carpet and chairs in the room needs a good cleaning but otherwise we enjoyed our stay and the beds were extremely comfortable after our long days in San Antonio.

    4
    « Very nice place to stay »

    We stayed 6 nights & were impressed with this hotel. We had a king suite that was like a small apartment. There was a full size kitchen with even a kitchen table. The bathroom had taller ceilings making it feel more spacious. It also had a vent which a lot of hotels don't include anymore. I loved how there was not a mirror across from the bathroom door giving you a little privacy if someone is sitting on the couch. There was a living area with a couch, chair & ottoman. There were switches in the wall at the bed for overhead lighting over the bed which were a lot easier to turn off than the usual lamp. The staff were friendly and helpful. The breakfast was good and plentiful. They were never low or out of anything, and we went down at different times each day. The only thing that might be a problem is the amount of space if it was crowded, but we never had a problem even on the weekend. One thing that I was surprised at was the lack of kitchen utensils of any kind. I did not plan to cook so I didn't care. We went to HEB & bought paper plates, cups, napkins, paper towels etc. if you plan to do any cooking you will need to bring everything. We would definitely stay here again.

    5
    « Great hotel! »

    This hotel was really nice. I loved the king bed room, which also had a microwave and mini fridge. It was clean and nicely put together. There is also free breakfast from 6:30-9:30 am. I would definitely stay here again!

    5
    « USAF basic training graduation »

    We went down for our son's graduation from basic training. The hotel and staff were excellent. Very nice accommodations. Friendly staff. Restaurant delivery options great - try the Italian restaurant. - you will not be disappointed. It was a great 4 day stay.

    5
    « Nice accomodations »

    We had a very nice time. The rooms were very nice and clean. The staff was very good. they went out of their way to make sure we had everything we needed. Breakfast was top notch. The location at first seemed a little off the beaten path, but we felt very comfortable and safe where it was, located compared to some of the other motel locations.It came highly recommended from others that had previously stayed at this location. It ended up being very conveniently located for where we needed to be...

  • 5
    « My sons graduation weekend. »

    From booking this hotel to checking out this has been one exceptional experience! Everyone was so helpful! The rooms were so nice and the beds were comfortable. The entire hotel was updated and user friendly. The kids fully enjoyed the hot tub and pool! The rooms and linens smelled fresh and clean (no stains), which is a huge deal for me! The staff had plenty of recommendations for things to do in and around San Antonio. We spent a lot of time just relaxing in the lobby as a family. Everything was perfect! The breakfast was delicious and it was way more than I have ever seen for a hotel breakfast. WE all enjoyed the waffles! We will stay here any chance we get!

    5
    « Excellent »

    Enjoyed every moment of our stay at this hotel with the friendly staff, the room cleanliness, and the atmosphere. The location was perfect for the event we needed to attend. Can not find anything negative to say about our stay at this Hotel.

    5
    « Great Stay »

    The reason for staying here was to attend BMT graduation at Lackland AFB. I had a wonderful stay at this hotel. It is very clean, the bed was super comfortable and the staff were friendly and helpful. The breakfast was good, including eggs, bacon, toast, waffles, fruit, yogurt, etc. They had hot coffee available throughout the day. The in-room wifi was good. I think this hotel is pretty new, so all amenities are modern and in good working condition. If you're attending BMT graduation, this is a convenient location. It's an easy drive to both base gates. The only draw back, and it's a minor one, is there are no other amenities within walking distance from this hotel. Even though it is centrally located by the 410 and 90 interchange, the hotel is somewhat standing on it's own, with open fields on one side and a neighborhood on the other side. Nothing wrong with that, but you must have a car or some kind of transportation plan to get around. Don't plan on walking to a convenience store, fast food or the base. Otherwise, I was very satisfied staying at this hotel and would recommend it anyone.

    5
    « Close to Lackland AFB »

    Went to San Antonio for BMT graduation at Lackland AFB. The hotel is five minutes from the gate. This hotel had everything we needed and wanted; fantastic and helpful desk staff, a full breakfast (though the same thing every morning for five days), bar and clean nice rooms. Would definitely stay there again. Would be even better if it had its own restaurant.

    5
    « Graduation Weekend »

    Great hotel. Close to Lackland Base. We enjoyed the breakfast. Halls were quiet while we stayed. Room was comfortable and clean. Nice big flat screen TV. Staff very friendly. We had a graduation discount that helped.

    5
    « Very nice hotel. »

    We stayed Wednesday through Sunday for the Lackland BMT graduation. We rented a suite with the kitchen and sitting areas. It was clean, comfortable, and up to date. The front desk staff were extremely helpful giving us maps, schedules, etc.. for the graduation. We swam and hot tubbed every night. I 100% recommend this hotel. It's only 5 minutes from base but tucked off the main drag.

    5
    « Great hotel near Lackland AFB »

    We stayed at the Best Western Plus for our daughters Air Force BMT graduation. The value and location of the hotel are fantastic. The hotel is less than a five minute drive to the AFB gate. The staff and facility are all great. They are all very military friendly and knowledgeable. Also about a 20 minute drive from the airport to or from the hotel. Would highly recommend the Best Western Plus.

    5
    « Very nice hotel & friendly staff »

    My husband & I stayed one night here. Price was right and the king room was very nice and clean! Staff was very helpful & friendly. We eat breakfast and it was terrific. I would stay here again! We took a taxi to the River Walk. We got lucky and had a great taxi driver who told us some history of the River Walk & San Antonio.

    5
    « Good Location »

    I stay at hotels over 90 nights each year and found this hotel to match or exceed the standards of other chains. Nice rooms, very friendly and helpful staff, will stay again when in the area. Very convenient to LAB as well as downtown the River Walk and Alamo.

    5
    « Wonderful Hotel »

    We stayed at this hotel in July of this year when we visited Lackland AFB for a family members graduation. This hotel was perfect, the attendant at the front desk was always helpful and gave us printed maps of the base and a schedule for the weekends graduation activities. We arrived several hours before the check in time and since they had a room available we were able to check in right away. Which was super nice since we had been traveling since early morning. We had a king suite on the first floor, we didn't hear anything from the floors above us at all during our stay. The bathroom had a walk in shower which was nice, we had a kitchenette which was perfect for us since most of our time was spend on base. Breakfast in the morning was delicious, eggs, sausage, bacon, cereal, Texas shaped waffles etc... Overall we really enjoyed our stay here and if we ever come back to San Antonio, this is where we will stay. My only suggestion to the hotel would be to have plates, cups and silverware for the rooms with a kitchenette, we were given paper plates and plastic forks when we asked at the front desk since they don't actually have any real dishes for suites that don't have full kitchens.

  • 5
    « Pleasant accommodations! »

    We traveled by van from Wisconsin for our grandson's AF Basic Training graduation. It was a tiring trip. We found the accommodations very nice. The beds were comfortable and we were rested by the time we needed to return. The staff was very helpful and pleasant, too. We left a favorite pillow in the room and didn't realize it until we were well out of San Antonio. When I called they said they had found it and mailed it promptly to our home address! It was very nice of them to take the time and trouble to do so. I would recommend staying there if you are looking for a pleasant place to stay! We appreciated the fact that it was close to the Air Force Base, too.

    5
    « Great for Lackland graduation »

    The Hotel provides great directions to and from Lackland and is very conveniently located. I would recommend this hotel for an Air Force family. The breakfast was good and had variety for something different each day and they serve breakfast at 5:30 on Thursdays and Fridays.

    5
    « Great Stay »

    Great place to stay. especially if you are visiting Lacklnd AFB. Close to base, with Helpful staff and maps. A must consider if you plan to visit the Air Force Base, or downtown San Antonio River walk or Alamo.

    5
    « Pleasant Surprise »

    I was in San Antonio for my brother's Air Force Graduation. I stayed at the Marriott the first 4 nights, but there was no availability on the last night. I booked at the BW Atrea Plus and I was pleasantly surprise at the quality and comfort. I highly recommend!

    5
    « Clean, comfortable, and very informative! »

    Booked this hotel based on previous ratings and location to Lackland AFB. It was ideally located for our airman's graduation weekend. Not only was it conveniently located, but equipped with everything we needed. The room was nice and clean, bed was very comfortable, and furnishings and decor were current and not outdated. Breakfast was much better than your average and a nice variety of hot items in addition to the regular continental items found in most. We were given a map and helpful information on how to find the AFB and ceremonies. They even allowed us to ship a personal item for graduation to the hotel and they held it for our arrival. I would definitely return to this location if ever in the area again!

 

Getting to the hotel ...

All directions
·From: Dallas/Austin. Take 35 South exit Highway 90 West/San Antonio/Del Rio. Exit SW Loop 410 continuing on access road. Turn right at Starting Gate Road. Turn right at Crooked Trail. The BEST WESTERN PLUS Atrea Hotel & Suites entrance will be on the left. ·From: Houston. Take Interstate 10 West exit Highway 90 West/San Antonio/Del Rio. Exit SW Loop 410 continuing on access road. Turn right at Starting Gate Road. Turn right at Crooked Trail. The BEST WESTERN PLUS Atrea Hotel & Suites entrance will be on the left. ·From: El Paso. Take Interstate 10 East exit Loop 410 West. Exit Highway 90 and continue on access road. Turn right at Starting Gate Road. Turn right at Crooked Trail. The BEST WES...

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