BEST WESTERN Plus Downtown North,  San Antonio

3.0/5  - based on 85 guest reviews.
2131 N Interstate 35, 78208-1519, San Antonio, United States - See map
+1 210 212 2224 +1 210 212 2225

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor pool
    Outdoor pool
TripAdvisor Traveler Rating
based on 92 traveler reviews
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Welcome to Best Western Plus® Downtown North! We are right outside the old gates of Fort Sam Houston, one minute from San Antonio Military Medical Center. The San Antonio River Walk and Downtown area are just minutes away. Each of the 87 spacious, well-appointed guest rooms features a microwave, refrigerator, 40-inch television with HD and free high-speed Internet access. The hotel also offers a Business Center with printing and fax capability. Start the day off with a delicious complimentary full hot breakfast before adventuring all that San Antonio has to offer. Hotel amenities include an outdoor swimming pool and a 400 square foot fitness facility. Come see what San Antonio has to offer such as the River Walk, the newly renovated Hemisphere Park and Convention Center are minutes away. San Antonio has many beautiful sites to see including the San Antonio Missions National Historical Park, the San Antonio Botanical Gardens, SeaWorld® and Six Flags®. Our devoted, helpful staff at the Best Western Plus® Downtown North is eager to create an entertaining, memorable stay for you in San Antonio, Texas. Make a reservation today and save!

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Room 1

Guest reviews


in partnership withtrip advisor img
based on 92 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
24
Verygood
 
18
Medium
 
9
Poor
 
10
Horrible
 
31
Business Business 11
Couples Couples 26
Family Family 24
Friends getaway Friends getaway 10
Solo travel Solo travel 7
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus Downtown North,San Antonio
  • 1
    « Missing clothing...never again »

    We are reward members and needed to find a BW close to The Quarry. My husband and I stayed 2 nights in an awkwardly redesigned room with a closet that only opens about 10 inches on each side (TINY). We checked out around 9 AM Sunday morning and as I rushed out I forgot my clothes hanging in the closet. (We're talking 6 items total including 2 COATS!) Monday morning, when I realized my clothes were missing, I contacted the hotel and 24 hours later I still can not get a manager to return my call. The staff can only locate half of what I had hanging in the closet. I'm sick that my brand new clothes are gone and I can't even get a phone call to 'confirm' that only 3 items have been found. I will have to make a four hour round trip to pick up half of my clothes. I know someone could have called to let us know we had left some items in the closet but no phone call and now it seems a manager is nonexistent. The cleaning staff (or hotel personnel) that entered my room after I left must have taken the clothing. Clothes do not walk off on their own. Do yourself a favor and stay in a hospital hotel that has an actual manager...this place is ridiculous!

    5
    « Nice folks and great location »

    It's the people that make the biggest difference. In this case, the person at the desk and the person doing the breakfast were great and made us feel that they really cared. The location is very handy to both Fort Sam and to Downtown.

    3
    « Great location for AT&T Center »

    Easy access off I35, then minutes away from the AT&T Center where we went to see a concert. Hotel felt very new/refurbished. Love to have a fridge and microwave. Breakfast was as expected - stick with cereal, yogurt and bagel if possible. Close to some restaurants for options!

    4
    « Shamrock Series Notre Dame football game »

    Fit my requirements of close to Alamo Dome & River Walk, reasonably priced and safe with interior hallways. Free breakfast and internet connections a bonus. Altogether a very good experience. I would definitely recommend this hotel and wouls stay there again when in San Antonio.

    5
    « Good value and location. Close to AlamoDome »

    We went to the Shamrock Series, Notre Dame vs. Army, West Point, football game. Hotel was very clean & well appointed, comfortable beds, free WiFi, breakfast and very affordable. It is within a 5 minute drive to the Alamo Dome and 8-10 minutes to the River Walk. Highly recommend it for location just off I-35 access, price and amenities.

    5
    « Best Western, Best Hotels! »

    Loved the accommodations. We also signed up to receive points for future stays. The staff is friendly and attentive. The rooms are clean and the interior design is excellent. Will be staying at Best Westerns from now on!

    5
    « Great Hotel »

    The hotel staff was great. Very Clean & Newly updated. Enjoyed my stay. The only problem the corners of the bed were very sharp. Breakfast was very good. Had refrigerator & microwave. It was close to AT & T Center.

    1
    « Cockroaches in the middle of the night! »

    Don't stay here. We found cockroaches in our room in the middle of the night. The staff was somewhat accommodating but didn't offer a refund or really help with the problem, they just said the pest company is aware. We asked for a pair of gloves to clean them up and were informed the manager does not "allow" their cleaning staff to wear gloves. I own a manufacturing company selling products in infection control. That should be looked into . . .again don't stay here for a while.

    5
    « Awesome Brand New Hotel Convenient to Everything »

    The hotel was great. Close to downtown, the Alamo and the river walk. Also tons of great local restaurants within a 10 min drive. Hotel staff was friendly always spoke as we entered or exited. I have zero complaints about this hotel will definitely stay again when I visit San Antonio.

    2
    « Find another place »

    How we ended up here, I don't know. But I was sick and got to town without a reservation and having done no research. This is an old hotel. Breakfast is included in the price. Not sure how clean it is - I was sure not going to do a lot of close looking. Let's just say that I wore my flip flops on the rug and in the shower. Wouldn't want to wander around in bare feet.

  • 2
    « Decent location, adequate for a night or two but don't expect much. »

    The hotel is located a short drive from downtown. It looks like an older building in need of a renovation. Room cleanliness is adequate but definitely not spotless. The desk person was cordial but without any trace of personality. There was a whole room's worth of dirty sheets and towels on the floor in the hallway of the second floor right next to the main elevator at check-in 7pm...and the pile was still there at check-out 10am the next morning! Obviously no staff member did any kind of walk-through for at least 15 hours, or if they did, they decided to leave the pile of dirty sheets where everyone could see them. Free breakfast is served 630-930am. My family arrived at 9am. I guess only one pitcher of milk is put out, and when that is gone...it's gone. There was "citrus punch" kept in a not-too-clean-looking plastic jug. Don't drink it. None of my family of 5 could stomach it. The free breakfast is basically made to order by a cook who does not greet guests and looks like he would rather not be there and is waiting anxiously for quitting time. He does have a tip jar primed with dollar bills though. The menu says he serves pancakes, sausage, eggs, and hash browns. We only asked for pancakes as his expression indicated that he would be offended by us asking for anything more. On the plus side, the pancakes were adequate. It was Easter and he did give the kids Easter eggs...so that was unexpectedly nice. The shower was lukewarm at best. So the place is ok for a night or two if you have no other choice. But don't expect much, go somewhere and pay for a decent breakfast, and whatever you do...DON'T DRINK THE PUNCH!

    1
    « RIP OFF! they wanted to charge more even after we got it thru Expedia! »

    we picked this hotel thru Expedia. When we got there Anthony the desk clerk told us it would be more money. We explained we had a reservation and # and he told us he didn't care because we would be charged whether we stayed or not!!! I said that was a scam to charge more and we would call Expedia - which we did and 1 1/2 hours later they sent us to a different hotel. We could never have stayed there because we believed he would have down something and made us fearful. DO NOT GO THERE!!! IT IS A RIP OFF!!!

    2
    « NEVER AGAIN!! »

    I kinda don't even now where to start! We just checked out from a 2 night stay! The first impression is DIRTY DIRTY DIRTY!! The lobby was dirty & the outside didn't give you a welcoming feeling at all!! The elevator in the lobby had a door that closed to the elevator "I didn't like that at all it gave me a very uneasy feeling!" The whole hotel has nasty smell like roaches/rats/musty/old I get that it's old but this was nasty! The fridge in the room made a noise off & on! The room we were in slept 6 & only had enough towels 4 ppl then the 2nd night we didn't even get any bath towels! We would have checked out & stayed somewhere else but it's the summer & theirs 6 of us it was hard last minute to find this room that slept 6! We will never stay there again!!

    4
    « Good and Excellent Value »

    We stayed at the hotel last year. Its location is great close to all amenities. Priced right. and free wifi is huge. Room and washroom conditions were good. Good staff. They were able to accomodate us and provide us good locations where to visit in San Antonio.

 

Getting to the hotel ...

All directions
·From: San Antonio International Airport. Get on US-281 South exiting the airport. Continue on US-281 S to Interstate 35 North. Take Exit 159A from I-35 N towards N. New Braunfels Avenue. Use the left two lanes to turn left onto N. New Braunfels Avenue. The Best Western Plus® Downtown North is located on the left side past the Sonic Drive-In® entrance. ·From: Downtown/Riverwalk. Get on I-37 N. from W. Market Street. Continue on I-37 N. and take Exit 142A to Interstate 35 Frontage Road. Take Exit 159A from I-35 N. Take N. New Braunfels Avenue Exit 159A. Use the left two lanes to turn left onto N. New Braunfels Avenue. The Best Western Plus® Downtown North is located on the left side past the ...

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