BEST WESTERN Plus Medical Center South,  San Antonio

3.5/5  - based on 378 guest reviews.
4803 Manitou, 78228-1131, San Antonio, United States - See map
+1 210 684 9966 +1 210 520 0627

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
TripAdvisor Traveler Rating
based on 380 traveler reviews
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The BEST WESTERN PLUS Medical Center South is close to the University of Texas Health and Science Center at San Antonio, Crossroads Mall, and South Texas Medical Center. It is adjacent to several restaurants and shops and walking distance to Marie Callender's® restaurant. It is located between such major attractions as SeaWorld®, Six Flags® Fiesta Texas and Lackland Air Force Base. This hotel offers an onsite fitness center, business center, outdoor pool and guest rooms with 42-inch flat screen HD televisions along with free wireless high-speed Internet access. All rooms feature a refrigerator, microwave, coffee maker, hairdryer, iron and board. Guests love the location of our newly renovated hotel because we are just a few miles from St. Mary's University, UTSA with convenient access to both Interstate 10 and Loop 410 off Callaghan Road.

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Room 1

Guest reviews


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based on 380 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
89
Verygood
 
114
Medium
 
77
Poor
 
53
Horrible
 
47
Business Business 73
Couples Couples 62
Family Family 166
Friends getaway Friends getaway 26
Solo travel Solo travel 28
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Service
Sleep Quality
Value
BEST WESTERN Plus Medical Center South,San Antonio
  • 2
    « There are a lot of better BW in area...choose a different one »

    Dirty bathmat in room, had grassy feet prints... no wash cloths - terrible realizing this when already in shower. Shampoo was already almost all used by previous guest... One bed missing a blanket. Terrible internet ...dropped every few minutes ..sometimes every few seconds. Literally minutes to load one page. Worst of all... rude staff: Without anyone asking..I walk into the breakfast line and the attendant comes out announcing, like she was in a bad mood, " Unless y'all want to eat the food raw, then y'all need to wait." I told her that what she said was rude. Everyone myself and other guest from hotel...patiently had walked into the line with out saying a word. She repeated..well it's true...if people can't wait then they can eat the food raw. Such a shame...the hotel is nice..but you know what they say about one bad apple. Well, in this case...maybe a few bad apples..since some didn't care to properly clean and prepare a clean room with towels for the next guest.

    4
    « Great hotel. »

    Close to freeway but still quiet. Close to airport and downtown. Comfortable room. Good breakfast but not enough tables in lobby on busy mornings. In room internet was very slow. Staff was friendly and helpful.

    5
    « Pleasant surprise! »

    The exterior of the hotel looks a little worn and dated. We were pleasantly surprised at the more modern interior. The hotel was clean and comfortable. The room was nicely furnished and beds were very comfortable. The breakfast area was rather crowded and the staff was quite busy keeping a supply of items to choose from.

    5
    « Excellent »

    Had a very stress day traveling to San Antonio for a wedding and were running kind of late. Once we reached the hotel the clerk was very courteous helpful and expedited the check in. The staff also provide us with some items we had forgotten, they were able to get us some of the items.

    5
    « Recently remodeled, fantastic staff »

    This hotel offers great service with great staff - from the housekeepers to the front desk to the management. They were helpful and friendly. The rooms are nice and have recently been redone. I travel about 90% of the time on business and this hotel has been one of the best for their service and attentiveness.

    5
    « Nice Hotel »

    This was a VERY nice hotel. I was a little hesitant knowing it had formerly been a Hampton Inn, but those fears were quickly laid to rest. This hotel appeared to have been remodeled from top to bottom, and very tastefully at that. Everything was spotless, and the interior gave off the impression of this hotel being brand new. I would highly recommend anyone staying in the San Antonio area to give this place a try.

    3
    « Good hotel, won't be staying again. »

    Our first time at a Best Western Plus, and while the stay wasn't bad, it will probably be the last time we stay at one....at least this particular one. The bed sheets had stains on them, the bathroom caulking looked like it had been redone by Ray Charles. Also, the room was way too small and cramped for 2 queen beds. And the worst of it all? Their breakfast area was way too small for the amount of guests that the hotel accommodates. I have never had to wait over 20 minutes on a line just to get breakfast at a hotel and then we had to eat in our rooms because there was nowhere to sit. That alone is why we will never stay there again.

    2
    « Crazy people on my floor »

    There are crazy people living on my floor. They knock on doors and keep noisy till early morning. They do that the whole time I stayed there. I really didn't expect this in a 3-star hotel. I suggest avoid this hotel or live on the first floor. The breakfast is good though.

    4
    « Nice place, perfect bed »

    Used my Best Western points for this stay. Very easy to use them and there did not seem to be any restrictions on when I used them. Nice sized room with couch and chair. Hotel was quiet, even though near a freeway. The bed was so comfortable I went back to sleep so I did not have to leave it. Location is within a few minutes of excellent shopping.

    5
    « Great Night Sleep »

    Great Property with many updates. I enjoyed going to Sea World and returning from this property because I knew I was going to get a good nights sleep. Nice outdoor pool! The only thing that could have been better is the breakfast area needs to be bigger. Great stay over all!

  • 5
    « Great hotel, very friendly staff »

    Everyone decided to go to Sea World the same weekend as us and I had waited last minute to book our hotel. So everything was gone! I somehow managed to find this hotel for a really good price. I was pleasantly surprised. The room had recently been upgraded with everything new. The room was a little small but it was fine. The staff was super friendly and helpful. They also have an excellent breakfast included. My family loved it. Wish they would install extra waffle makers though to avoid having lines. Other than that we had a great stay!!

    5
    « Air Force graduation »

    We booked this hotel without knowing anything about it or the area. I have to say it was well worth the stay. We usually stay in more expensive hotels thinking that cheap ones are nasty but this hotel was just as nice as the more expensive Hampton inn or la Quinta inn and suites! The bed was actually more comfortable than other hotels. The room was clean, smelled nice, and everything worked and was clean! The location was great and not in a rough spot of town. I would definitely stay here again!

    5
    « Great affordable Hotel »

    The staff members were kind and the rates were fair. Breakfast was free and parking was free. The room was clean and modern although the bed was not very comfortable and the pillows were firm but that is a matter or preference. The hotel is located close to the interstate for easy access.

    4
    « Very nice Hotel »

    My family and I really enjoyed the room, the staff was very very nice from the time we got there till the time we left. The room was clean and the breakfast was decent. I would recommended this hotel to any one visiting San Antonio

    4
    « Pleasant Stay »

    Stayed for 3 nights while seeing / visiting family. Rooms very spacious and well appointed. Fridge / micro but no safe ( used front desk safe ). Couch and wardrobe closet. Outdoor pool well maintained. Convenient to freeways and access to downtown. Would stay again if in the area.

    3
    « Mixed Impression »

    The rooms are small and much too narrow. The wardrobe blocked the light from the window. I had to sit on the bed to open the drawers. Two people can't pass at the same time. The beds were quite nice and the bathroom was well designed with generous open shelves below the sink. Breakfast was crowded. The food serving area has only one way in and out and gridlock occurs. Eating tables were not cleaned off between each dining group. Food was adequate.

    5
    « Awesome & Wonderful! »

    From the first greeting on the phone to the last moments of checkout...we experienced awesome employees and wonderful luxuries. The pool area is 2nd to none...large pool for a hotel. The rooms were clean and very nicely decorated. Absolutely, hands-down, the best pillow-top mattress I have ever used in a hotel. The staff members were very friendly and professional. They were there to help with all our needs, from finding things to do with the kids to making sure the coffee was fresh (thank you Ms. Rosa!)

    4
    « Pleasantly pleased »

    Originally I though this was going to be a roach motel, because of the pictures I had seen on other websites, but I got a surprise. This was one of the best experiences and nicest hotels I have been too. I wish I had taken pictures, but I hope my word will help. I stayed in a king size bed, which was extremely comfortable. The room was a bit small, but it worked out for me. The bathroom was very nice. However, there was a stain on one of my towels. Everything else was very clean and precise. The front desk was extremely kind and helpful. Overall it was a very good experience and my next trip down to San Antonio I will be staying at this hotel.

    3
    « Nice hotel but short on necessary amenities »

    The hotel itself is nice and has been updated. However, the room I stayed in had not outlets around the work desk where you need it the most. The other ones were utilized so you had very limited useful outlets. Coffee maker did not work and the faucet in the shower was not able to be completely turned and had a steady stream of water flowing.

    4
    « Nice for the price »

    This hotel was pretty decent. It was clean, updated and convenient. It is close to everything you'd need. 20 mins away from sea world. 20 mins away from the Alamo. Free full breakfast in the morning. It gets crowded so be sure to go down early. The double queen we were in was a little small but other than that I can't complain. The staff was very accommodating when we needed something. I'd go back.

  • 1
    « 5 fallen police officers during stay »

    Overlooked : Small rooms. Taking turns putting clothes into tiny tiny closet as it literally is at the foot of a bed. Overlooked: poor Housekeeping (we never ever ate inside hotel even free breakfast,).... especially hallways littered and stained carpets, but doubtful rooms were cleaned very well daily either. But passable. Overlooked: outside pool closed for cleaning the day of our arrival. Dealt with as one of those things: faucet in bathroom tub running (not drip) keeping floor wet close to tub with a part supposedly ordered but never fixed for entire 5 day stay (thinking it would be fixed at some point) or we would have taken another room. But will NOT overlook young male attending desk. My question to him was why the American flag wasn't lowered to half staff on this property, as was the case ALL over this Texas city. Huge huge flags lowered and this hotel's tiny one remained high the entire time. Five fallen police officers and others injured in Dallas at the beginning of our stay and all he does is shrug and turns his back to me? This was the straw for me. Paid higher than other accommodations in the area to this type of experience resulted in leaving a day earlier than planned from Lackland AFB graduation and unfortunately will never stay at another best western that possibly DO take care of these small details.

    3
    « Medical Appoi »

    Hotel is adequate for the needs of most travelers to the medical center. However, room and common areas need deep cleaning. This appears to be a older facility (new BW under construction next door) and occupancy appears high preventing the heavier cleaning. Parking is severely limited due to construction creating difficulty for those who do not know Houston proper.

    2
    « Poor housekeeping »

    The bathroom had mold on the wall and ceiling, toilet set was very loose and so was the support bar in the bathtub. Saturday morning around 8:30, the breakfast was very trashy with food all over the place. Plus, the room that we were staying in was close to their laundry room and you could always hear the laundry machines running. It was not a pleasant stay at all?

    4
    « Beautiful Hotel, tight room »

    This was our first stay in a long time at a Best Western as we stopped using this hotel chain due to lower quality. This hotel changed our mind. It was very clean with a friendly staff. It was updated and modern. The breakfast was very good and the location was convent. Our only complaint was that the furniture and placement of it was a bit large and awkward for the room, making walking between the bed and dressers a bit tighter than we liked. If this is our only complaint, which it is, it is rather petty. But, if you have a wheelchair, stroller, or large luggage, this could be an issue for you, hence why I bring it up. The beds were very soft and the room was very clean. I would not hesitate recommending this brand and staying at other Best Western hotels.

    5
    « Best Hotel for its rates »

    I continue to come back to this hotel most of the time because the rates match the quality. Sometimes the rates are way too much which makes me look elsewhere but the staff & quality of the hotel are phenomenal. Clean, new, & pleasant hotel.

    4
    « Good stay »

    We stayed for 3 nights in June. Very friendly and helpful staff. Good location, just off 410 freeway, easy access to both Seaworld and Riverwalk. If you are going to both places during your stay in San Antonio, this location is great. Comfortable bed. Clean room. Breakfast is simple and adequate. It could get busy and full during peak breakfast hour. You may want to go a little early. One thing I found was the A/C unit was not getting the moisture out of the room and circulating the air enough. The room remained damp with a hint of smell.

    4
    « Best Western Stay was Great! »

    Comfortable beds, good breakfast, room looked modern and nice. I would recommend this hotel to anyone. The hotel was mostly quiet outdoors and in. We weren't bothered by anyone. Good options for breakfast- waffles, eggs, sausage, oatmeal, bread/bagels/muffins, cereal and juice. Overall, was very satisfied with the experience.

    4
    « Recently remodeled »

    The rooms are great, nicely decorated. Bathroom was small shower/tub was not new but good enough. I would rather pay around 75 dollars a night instead of 100 and up. Hot breakfast is included but the serving area is small and they had a packed house the time we visited. Almost better to pick up breakfast somewhere else. Overall it was a pleasant stay.

    5
    « Nice Room with Full Breakfast »

    The hardest thing was finding the location. Apparently this is a newly acquired property so the instruction were not very good. Once I asked the right questions from the lady at the hotel it was easy to find. The room was very nice and clean. The breakfast was good and had eggs and other things besides Continental Breakfast Item. I was happy with my stay and the staff was very helpful.

    3
    « Not bad for the price! »

    We stayed here from June 5 to the 9th, and it's not too bad for the price $$. There are some issues. The hallway carpets are stained. Black mold in tub. Only cleaned the room once during a 4 day stay, and are stingy with the soap. They did not restock some items at the free breakfast. The bananas were the same over ripe ones all 4 days. They did not restock the cinnamon raisin bagels. They did not restock the soy milk. If this place is going to be a 3 star hotel then they must be a notch above the others, and not restocking does not cut it! There is no hot tub either. The hot water is not hot enough if you like to take a bath, but okay for taking a shower only. For the price $$ it's okay.

  • 4
    « Week Long Stay »

    Everything was great and the staff was friendly and helpful. Overall the hotel was kept up. The only problem we had is the maid didn't change our sheets as they were supposed to. We stayed for a week for business.

    4
    « Boutique to the Max! Enjoyed the Stay! »

    The exterior and ratings bely what is a really terrific hotel with easy access to the highway system. I stayed at this location more than once while relocating to San Antonio. From I entered the lobby I began to relax. It has been designed in the boutique style, with European style elements. My room overlooked the pool, and from the moment I opened the door I was pleased. The king size bed was a true king. The bed had a fabulous roll pillow that was great for sitting up on for back support. All amenities in the room worked well (fridge, microwave, and the 40+ inch HD TV!) The staff at the hotel were very engaging and accomodating. I voted Ms. Elizabeth "best breakfast" in the chain, and one of the best in the industry. Waffles, and a full breakfast were available every day. Stella, Marissa and the rest of the front desk management team were also accommodating, and worked with me when my favorite room was booked to place me on the same floor nearby. Housekeeping and Maintenance Team members were also terrific (kudos to Angel). The room was fully cleaned with fresh towels, soap, lotion,etc every single day. The parking at the location is at a premium out front, but there is also side parking. In closing, I want their decorator's phone number :)

    1
    « Not a Good Hotel »

    I was placed in the corner room on the 5th floor on my first night. The AC unit was very noisy. I realized the next day that I had no internet access. I was told that out of the 17 access points my room was the farthest away.... REALLY why would any of your rooms not have access to the internet!! I was moved to another room ... it had a broken lamp, a toilet that ran constantly and the noise from the hallway kept me up all night. I noticed that there were pieces of candi on the floor in the restroom and in the corner by the lamp and chair. My old room was not cleaned either. My candi wrapper stayed on the floor for 2 days.

    3
    « Comfortable for the price »

    Although the exterior of the hotel seems in need of a facelift, our room was updated. I noted reviews that stated this property was recently remodeled and it was evident. The room was stylish but small; we had a room with two queens and it felt crowded. The beds comfortable and the bathroom was clean and fresh. However, the air conditioner was pretty noisy each time it kicked on; unfortunately it made more noise than what one could qualify as "white noise." Overall, it met our needs and I would stay again.

    4
    « Hotel nicer than expected and employees stand pit »

    I was surprised to stay at a Best Western Plus because this brand hadn't been my favorite in the past. This hotel is newly remodeled and rooms look sharp. Bed was comfortable and room was clean. I'll mention Chris at the front desk as he was very professional and caring as I couldn't sleep one night so I worked in the dining area in the lobby for hours. Chris made my time enjoyable, offering me the TV remote, water and adjusting the room temperature to ensure I wasn't cold. I wish all front desk people were like Chris.

    4
    « Had a small issue, but overall would definitely stay again »

    I stayed here on a trip to visit my husband at Lackland AFB. It was clean and the bed was extremely comfortable. The bathroom was a little bit more clean than the average hotel room, which was nice. My only issue was housekeeping. They claimed they were coming to clean my room a few times and didn't show up until after the agreed time. It was a little irritating because I only had a few days with my husband and wanted as much time as possible with him, but other than that it was great. Good internet. Fairly quiet. 15 mins. to the base tops. I recommend staying here!

    1
    « Dirty hotel, Internet did not work! »

    Amazing how you pay for things and these people scheme you out of them. I depend on the hotel and it's internet connection (that I'm paying for) to be operational and functional for business. Here, it does not, they have wi-fi but to load a browser takes around 10 minutes, which is awful. The hallways and elevators are an absolute mess, I could only stay one night and cancelled my reservation. Best Western is one of the most dis honest hotel brands I'm finding out.

    3
    « Room Nightmares »

    My party reserved three rooms for our stay in San Antonio. Two of the rooms were acceptable, but the third was not. Unfortunately that room was for a guest who has health issues. The two guests in those rooms were assigned to three rooms the first night. Problems ranged from dirty towels (possibly from the previous guests) in the mini refrigerator, sheets on one bed being dirty, and the bathroom not being clean (the tub and stool were dirty). The guest cleaned these items themselves with products borrowed from the hotel. Additionally a wallet containing money belonging to a guest from two weeks before was found in the room. Also the Do Not Disturb sign was not left on the door when the guests left in the morning; it was there when they returned in the evening and the room had not been serviced. The night front desk clerk manager was extremely apologetic and did everything she could to remedy the situation. The manager made a partial refund to my credit card, but after learning everything that had occurred, that was not enough. We drove 14 hours to the Best Western and then these guests spent another 4-5 hours changing rooms, cleaning, and finally getting settled early in the morning. I certainly hope this is not a common occurrence and is not indicative of the level of cleanliness Best Western allows to occur.

    5
    « Excellent service and location »

    I stayed on this property for first time and the hotel was great. The service was outstanding and the location was convenient to everything in San Antonio. It was 20 minutes or less depending on traffic to downtown, Lackland AFB or anywhere you needed to go. The beds were comfortable and breakfast was big. They have a fitness center and business center as well. However, did not have opportunity to use them to give a review on it. The cleaning staff and cooking staff was also very busy and did good job.

    5
    « Clean comfortable motel »

    We chose this motel because it has great rates and easy access to both the family member we were visiting and the airport. It is right off I-401. Actually getting to the motel was tricky because of road construction: trust your GPS and you will have no trouble! The staff is friendly and very helpful. The rooms are small but exceptionally clean and our first criteria: the beds are very comfortable! The included buffet breakfast is better than average ? the 3 -minute do-it-yourself waffle is shaped like the state of Texas! We would definitely stay here again!

  • 4
    « good value »

    Good overall value.... The breakfast was very good, and would work very well for families with small kids... I was there for business, and for that it worked very well. Early breakfast was important. Helped me make morning meetings on time.

    4
    « Very satisfied »

    I was very satisfied with my stay. The price was appropriate for the room size. Breakfast was good but not too much of a selection, still better than nothing in a hotel of this price. I have stayed in San Antonio many times but this hotel exceeding my expectations and will be staying here from now on if the prices stay the same.

    5
    « TX stay okay »

    Room was a little small and "tight" for a family of 4. However it served our purpose well as we hardly were in the room. All things in room met our needs. Beds were comfortable, place was clean and nicely decorated. Liked having the mine fridge and microwave.

    5
    « excelent »

    i was very satisfied, i stayed at another hotel in san antonio, texas in this trip and that hotel was a mess and stinked very bad. this hotel BEST WESTERN was excellent, will stay ther every time i go over to San Antonio , for pleasure or business. anytime

    4
    « Typical mid level hotel »

    Typical mid-level hotel. Flatscreen TV, microwave, continental breakfast, etc. Rooms were clean but cramped. It feels like it was an older hotel with double beds which they upgraded to dual queens. Perfectly fine for sleeping, probably not the best if you want kiddos to have room to play in. No issues with cleanliness or rowdy neighbors. Would stay here again

    5
    « Recommended accommodations in San Antonio, TX »

    We visit San Antonio regularly for medical purposes and need an overnight. This Best Western is sensitive to ground floor accommodations and loyalty to regular customer requests for future reservations and costs. I speak for my wife and myself.

    4
    « Not a good start but great hotel »

    When I walked in the hotel there was no one in the front desk. I waited a little more than 5 minutes then I ran the bell, the staff member that came out was very rude, she made me feel very unwelcome to the hotel. I knew I was most likely not checking in early but she made it very clear that there was absolutely no rooms available not even a minute before 3. I came back later and it was a different staff member that ended up checking me in. The hotel was in a good location also very nice and clean. The room was a great size with a good view to the pool. The fitness center was open 24/7 which was very wonderful. The staff member that checked me out helped clear up some problems with my bill and was very nice about it.

    3
    « Pretty Average Hotel »

    We stayed here for three nights. Our room had a nice King bed, a couch, armoire, desk, dresser, and flat screen tv. The bed was very comfortable. The bathroom door did not have a latch. Also, the A/C unit was broken causing the room to be humid majority of our stay. The hotel recently went under a renovation, making it appealing to the eye. Complimentary breakfast was also nice.

    4
    « Great hotel »

    I came down from SC with my family for my brother's Air Force graduation. This hotel was in only 10 mins away from the base. The hotel is upgraded to the modern style of hotels. Everything looks new. Breakfast was great all three mornings no complaints. The color and decor is upscale. The only problem with my stay was when I checked in the bathroom tub looked as if it was not cleaned. There was hair in the tub and on the walls of the tub which was slightly gross. I cleaned it myself I didn't have time to complain plus housekeeping was already gone for the night. I would recommend this hotel and will actually stay again if I came back to visit San Antonio.

    5
    « You can't go wrong with this hotel »

    There isn't really anything we didn't like. Everything from check in to checkout was satisfactory. The rooms are amazing, very clean and trendy. It almost felt like it was a brand new hotel. The breakfast was as we expected, filling and we'll presented. If you are in this area this should be your top choice.

  • 1
    « The worst rooms and personnel »

    The A/C was not working and only made a terrible high pitched sound. The outside pool has a flag pole that keeps making a crazy bell sound. The toilet is broken and keeps running water down. The woman at the front desk was not empathic, she rudely wrote my complains in a piece of paper, and told me to "come back in an hour" because she was in a conference call! There's no one else to complain with.

    5
    « Newly Remodel and the best in San Antonio »

    This is the best Motel/Hotel for the money in San Antonio ! Recently changed from Baymont to Best Western AND another remodel. New furniture, new beds, new carpet, new paint. It's great ! The breakfast has been upgraded. Scrambled eggs, sausage, bacon, waffles, orange juice, bananas, toast, muffins, etc. Ask for the manager, Stella. She will take care of every need ! ??

    2
    « No hot water and did not repair »

    Asked on three occasions and still did not fix problem. Took cold showers everyday. Heater did not work in original room so had already changed rooms once. Comfortable beds but extremely uncomfortable cold shower.

    4
    « great value »

    it had great breakfast and wonderful staff, close to everything, has internet, has pool, has gym, very comfortable bed, variety in breakfast, nice paintings, close to freeway, close to walmart,grocery stores, good for car rentals

    3
    « Just an "ok" experience »

    Clean. Wonderful friendly staff. Many pillows to choose from. Various blankets to choose from. >Not so great... Rooms were quite "tight". Not much room between foot of beds and furniture across from them. Bathrooms were nice and well-stocked including shampoo, body lotion, soaps etc. >Not so great... Our housekeeper often replaced used items with only one replacement. There were two of us. >Not so great... We didn't seem to have a vent fan in our bathroom. >Breakfast was frequently disappointing. No fruit our first day. Ran out second day. Refried beans the next day. This was just an "ok" place in my estimation.

    3
    « Excellent job remodeling, need lot of attention to breakfast! »

    This hotel has just been remodeled, so the ambiance and environment is excellent. The breakfast, however, left a lot to be desired. Quantity and quality were definitely lacking, as well as cleanliness. The breakfast definitely soured our experience with this BW. Really a surprise because we are loyal customers, rarely staying anywhere else. The evaluations below include the breakfast experience.

    4
    « Nicer than usual for the price »

    We enjoyed our two-night stay very much. The free breakfast was a nice spread, the king bed was quite comfortable, everything worked and the staff was friendly. Near restaurants, groceries and easy drive to the hill country. We would stay again!

    5
    « Excellent Value »

    Stayed here for a business trip. Definitely would recommend staying here to any one! Right off the freeway, but where my room was located there was no freeway noise. Updated rooms and decor and bed was extremely comfortable!!

    5
    « BMT graduation »

    After reading some of the reviews on this site, I was very pleased with this hotel. Everything was clean, the staff was great, no bugs, housekeeping was practically invisible, no noise, and I was there through New Years Eve. Very impressed with the staff and service. Breakfast was a little slow on set up, but in their defense, I was there early. I would definitely stay again. Convenient for airport and Lackland AFB.

    4
    « 2 nights in San Antonio »

    Nice place nearing completion of renovatrion into Best Western. Clean, new paint, carpeting, etc. Only negative was wireless in room was strong, but too slow to be of any use. Breakfast was being renovated during our stay.

  • 4
    « Ok »

    Was an ok stay. The manager was a bit rude but the staff members were very helpful at the front desk. Breakfast left something to be desired. The host was late and there was no hot food put out other than waffles.

    5
    « Amazing stay »

    By far the best hotel I have stayed in this year... will be planning another trip and this is where I will be staying. Staff was amazing and very helpful and the rooms were clean and very neat. Overall the property and management was great couldn't ask for a better experience than what I recieved.

    5
    « Great stay »

    My son and I were in town for the weekend and found this hotel. It was close to the I-410 with easy on and off. While the room was very clean, they were a bit small but it was fine as it was just two of us. The breakfast was ok. They could have had more options and the lady watching the breakfast flow didn't want to refill the water but it was good. Front desk reception was awesome. Super easy check in and check out! Hotel was quiet and close to restaurants. Great parking lot as there was only one way in and out. Would definitely stay again when in San Antonio.

 

Getting to the hotel ...

All directions
·From: San Antonio International Airport. Get on I-410 W from E Terminal Drive and I-410 access Road/NE Interstate 410 Loop. Follow I-410 W to I- 410 Access Road/NW Loop 410. Take Exit 14B from I-410 W. Take Callaghan Road to Manitou Drive. The BEST WESTERN PLUS Medical Center South is just ahead. ·From: Downtown San Antonio. Get on I-10 W from E Martin Street. Continue on I-10 W to I- 410 Access Road/NW Loop 410. Take Exit 14B from I-410 W. Take Callaghan Road to Manitou Drive. The BEST WESTERN PLUS Medical Center South is just ahead. ·From: Lacklalnd Air Force Base. Get on I-410 N from W Military Drive, Five Palms Drive and Medina Base Road. Follow I-410 N to I- 410 Access Road/NW Loop 410...

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