BEST WESTERN Red Lion Hotel,  Salisbury

4.0/5  - based on 866 guest reviews.
Milford Street, SP1 2AN, Salisbury, Great Britain - See map
+44 1722 323334 +44 1722 325756

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> Room 1

1 adult

 

Hotel advantages

  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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This hidden treasure of Salisbury was originally a 13th century coaching inn that offered a warm welcome and convivial atmosphere. Though a few centuries older now, the hospitality and heart of BEST WESTERN Red Lion Hotel is stronger than ever. Our elegant and comfortably designed bedrooms will exceed even the highest expectations and our antique filled accommodation means public areas are full of character and charm. Our Vine Restaurant has a rosette to show for its deliciousness, while modern conference facilities have also been sympathetically incorporated to bring businesses the best! Ideally situated in the heart of the city of Salisbury, near its Cathedral, the hotel is a stone's throw from Stonehenge (two miles to be precise), so easy access is a given! Limited on-site parking. Six spaces on a first come first served basis, 15. 00 GBP per day. Pre-book directly with hotel. Alternative chargeable parking available nearby, please contact hotel for further details. Enjoy your stay.

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Room 1

Guest reviews


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based on 866 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
249
Verygood
 
330
Medium
 
171
Poor
 
65
Horrible
 
51
Business Business 139
Couples Couples 393
Family Family 148
Friends getaway Friends getaway 92
Solo travel Solo travel 44
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Red Lion Hotel,Salisbury
  • 4
    « Overnight stay »

    Stayed in the annexe not the main building which was a shame, room a good size modern and comfortable. However was kept awake until 1.00 am from traffic and revellers as the annexed rooms adjoin a busy road. Parking was a problem as there is no car park and the public free overnight car park was full. Had dinner here and although the food was good and cost reasonable there was only one other couple eating so ambiance not great, service was excellent!

    4
    « Overnight stay »

    This hotel is well located in the city centre. It claims to be 13th century, in part. Booking was straightforward and the service efficient and courteous. The room was clean and quiet, comfortable. Would use this hotel again.

    4
    « great place »

    my husband and I have been the Red Lion for a long weekend away , it was lovely !! loved the colours of the autumn when you enter the court yard , the staff very friendly and the food was exquisite! very nice breakfast too . the only thing I would say is plan ahead your car parking , only 6 places (£15 a day ) in the hotel , after that its an over ground car park 2 mns walk away or a multi storey car park free after 3 pm on the Saturday / free Sunday - however 5mns walk away . Also watch out the measure of your drink especially if you ask for a double spirit - we had to point out that they were serving single for the price of a double ( cheeky ) Other than that it was very nice stay , the room very spacious , big bathroom and very quiet . We loved the ambiance atmosphere - will go there again .

    4
    « Good for the price »

    I've stayed here for two weekends now. The rooms are large and the beds comfortable. The showers work well, that is, you don't need to run around in it to get wet and the water is hot. The bar is a little basic but they serve a good range of beers. I'm not sure the breakfast is £20 worth, but you can help yourself, so I guess you could take as much as you want. The hotel is right in the heart of the city, so there are plenty of places around to give you a choice of foods. There is very limited on site parking, and a car park right behind the hotel which is free between 6pm and 8am and only £1.40 for an hour. If you pay after 6pm, it just adds that time to the morning, so you don need to get up at 8am and move the car! Nice little place. Would stay again.

    5
    « I LOVE this hotel »

    We looked at many venues in Salisbury and believe that the Red Lion is by far and away the best. Everything went beautifully and all the people who attended our conferences were very pleased with everything. There is some noise in the rooms that face the main road when the bars close, be sure to ask for an interior room.

    4
    « Nice place - car park tricky and room key dodgy but lovely »

    I enjoyed my stay at the Red Lion. It is central and it is very comfortable. There are lots of nice places to eat and drink on the doorstep. I would recommend it. One heads-up for travellers - you really do need to book the parking as the car park is tiny. I had a lot of trouble getting my vehicle in (it's really big - my fault maybe! - but it was difficult to get into the space). Also the room key needed reprogramming twice a day so do take care with keeping the key in some sort of quarantine from anything that might corrupt it (maybe new cards would help, Best Western?).

    5
    « First class wedding host »

    Our wedding from two emails couple calls to mark from start to finish.WOW Thankyou so much to all staff you all made our special day PERFECT even mark making effort for me to enjoy my wedding transport a 1964 split screen vw thanks ?? .and the food / room spot on .any body planning wedding definitely worth having a look .

    3
    « Good but over priced »

    Its a nice hotel, some of the rooms are tired, some a bit plain and some really good, but all clean. The breakfasts are great, room service efficient. We stay there when visiting the local theater. Rooms overlooking the courtyard are the quietest. The place needs work on the rooms, which looked to be in progress when we last stayed as it's not quite as good as they think or as good as they charge for.

    5
    « An Absolute Pleasure to Stay Here! »

    From the moment we checked in up to the moment we checked out, this charming hotel caught our group's heart. The reception was efficient and pleasant, the room was amazing, the ambiance of the bar and fireplace area are not to be missed, and you wake refreshed to a fantastic hot English Breakfast! Thank you, especially goes out to the general manager Mark Bramley and to Hany Gambil . Each in their own way they made us feel welcome. Our Business Group, The Boshemian Club, looks forward to our return to this historic and magnificent hotel.

    4
    « Good, comfortable night »

    Comfortable room with essential facilities but nothing extra. Our room overlooked the road at the rear of the hotel and was a bit noisy during the early night hours. Bathroom uptodate and clean. Breakfast was a good buffet and I particularly liked being able to order eggs freshly cooked. This is an olde worlde hotel with lots of quirky features and rooms leading off rooms like a rabbit warren. Some of the communal areas are a little tired and carpets stained but otherwise good with friendly service. Our only issue was car parking - we booked this hotel because we believed it had its own car park but this turned out to be a public car park down the road - at least we did not have to pay as the machine was broken! Admire the wonderful virginia creeper hanging everywhere in the inner courtyard - fabulous colour in October!

  • 1
    « Failed in all respects »

    On arrival the room was cold and I attempted to turn on the storage radiator. I tried all the switches including the plug but nothing appeared to work as the 'on' light never lit. I assumed that the radiator was on a timer and left to meet a colleague for dinner. On return the room was still cold but I had managed to switch on the towel rail in the bathroom which at least made that room bearable. However, the next morning the shower eventually produced some hot water and just as I'd managed to get covered in shampoo and shower gel the water stopped flowing. I tried several times to get the shower to work but eventually resorted to running a very slow bath. In addition the shower curtain was too short which meant a lot of water ended up on the floor, and the bath mat was filthy. On complaining to the receptionist on leaving I was told that the radiator did work but that the plug was wired the wrong way and the light didn't work! Why wasn't I made aware of this? I received a shrug and 'sorry'. I asked for a feedback form but as none were available I have resorted to this review and a similar one to Best Western. I don't expect much from a hotel room, but I do expect the room to be warm and clean and the shower to work. This hotel failed in these basics.

    5
    « Great Long Weekend »

    We had a very comfortable room overlooking one of the courtyards for three nights. The buffet breakfast was extensive and kept fresh. We had two evening meals which were excellent - one in the main restaurant and the other in the lounge bar. The menus is both were wide enough to provide anyone with a good series of choices. The meals were excellently cooked and set out, and served well. Staff were friendly and very helpful.

    3
    « Slow check in »

    We booked via Salisbury information centre and then went straight to the hotel, we had our copy of the booking but the man a the desk said they had no confirmation of the booking and we would have to wait until it came through. This went on for about an hour then he went off and a girl took his place, so I asked again if they had our confirmation so she looked at the emails and said yes it's been sitting here for over an hour. The room was okay but expensive £125 b& b. Same chain cheaper in London.

    2
    « Friendly staff but too noisy to sleep. »

    The outside of the hotel and the reception area raised expectations that made the quality of the room even more disappointing. I stayed in a single room and the room looked as if it hadn't been changed in any way in the last thirty years or so. The bed had a noticeable dip in it and the walls had stains on them. The shower was good but the sink grubby. The hotel is a city centre location so I expected some noise, especially as I stayed on a Saturday night but what I wasn't prepared for was continuous, excessive, aggressive noise that made sleep impossible. My room faced the street and as I found out, the smoking area of a nightclub opposite and the drunken screaming, arguments, swearing and racist abuse ( directed at the bouncers who were trying to keep order) didn't finally stop altogether until four in the morning. I felt very sorry for the receptionist who was polite and apologetic but looked as if she had heard it many times before when I complained the next morning. If they are going to sell this room for sleeping in they need more than single glazing or they should make customers aware before they book. The building opposite was also a hotel so i had no idea that it would be so noisy for so long.

    4
    « Road Trip Overnight »

    We were on a three day road trip out of Tunbridge Wells and selected this hotel for our stay on Salisbury. Dating back to the 13th Century this is a historic yet up to date hotel, perfectly located for touring the city. We also had dinner in the hotel restaurant since we were arriving late and did not want to wander about looking for food. Food was good as was the service. The prices for dining and hotel were very reasonable. Would highly recommend it.

    5
    « leisure break »

    excellent stay will revisit if in the area friendly staff nothing too much trouble good food clean and comfortable in the centre of town close to cathedral and shops within easy reach of stonhenge theatres and shopping

    3
    « Family celebration »

    I had a single room at the top of two flights of stairs. It was small and practical. The decor was 'vintage', must have been last done in the early 1990's. The shower room was clean, and nothing a bit of bleach couldn't fix. I slept okay, although even with ear plugs, I could still hear the drunks outside the nightclub opposite fighting. Breakfast was not included in my booking but there are plenty of cafes nearby. I don't know if I would book again at this hotel.

    5
    « Excellent Hotel »

    We had a one night stop here we had two rooms booked one for me and my wife and the other for my mother-in-law, both rooms were excellent ours had original wooden beams. My wife and I went to the bar for a drink which was okay, we all also had an evening meal and the standard of the food and service was excellent. The breakfast was good with plenty of choice. Would definitely recommend to anybody that wanted to stay in Salisbury and it wasn't far to go and have a look around the shops.

    4
    « Good Meeting place »

    I stayed for 3 days in Salisbury and used the Red Lion to meet family and have lunch. The food was good, I had a tuna jacket potatoe and other family members had sandwiches. Both dishes were plentiful and good value for money. The courtyard is a lovely place to sit, but more comfortable seating and more practical tables would be appreciated.

    3
    « Central areas ok but rooms very dated »

    The hotel was ok, the staff were friendly, the breakfast was quite good, the central areas were more recently decorated but the room and bathroom was very dated with one damp and peeling wall. The hotel is quite centrally located but parking wasn't easy! I definitely wouldn't rush back!

  • 5
    « 800 years old, but very comfortable! »

    Meals and service were great! The history of the inn is intertwined with the building of Salisbury Cathedral, and the hotel manager is an enthusiastic steward of the ancient parts of the hotel. The charming stone courtyard walls are covered with ancient vines. I had a delightful 3-day stay.

    5
    « Tongue twizzling tea! »

    I had afternoon tea with my friend and we had some finger sandwiches along with a wide range of cakes and biscuits with unlimited tea and coffee!! We spent a couple of hours whiling away the time in this historic building. The staff were friendly, welcoming and helpful.

    5
    « Lots of character, good food and excellent service »

    We have just come back from a two night stay here The Hotel has so much character and an interesting account of it's long history is available in each bedroom. Situated right in the centre of Salisbury but our room was amazingly quiet at night. We were lucky to have the Seamstress Suite which is a superb room. Spacious, luxurious, air-conditioned and very well equipped. It looked down on the central courtyard which is pretty. From one window we could see the spire of Salisbury Cathedral across the roof-tops and the other window gave a view of St Thomas's clock tower. The room was very quiet for a centre of town hotel. Through out the hotel the service was extremely good and all the staff we came across were friendly and very helpful. Breakfast and dinner were taken in the Vine Restaurant. Breakfast is buffet style continental and full English whilst dinner is a la carte. Both food and service were excellent. A very enjoyable stay in a hotel I would thoroughly recommend.

    4
    « Lovely way to spend an afternoon. »

    We went here for afternoon tea and thoroughly enjoyed being spoilt. We had a selection of sandwiches and cakes and the hotel staff had catered for a lactose intolerant diet too. It is a wonderful 13th century hotel with a courtyard full of plants. Would definitely recommend it.

    4
    « The building is old , but the service is good . »

    At the reception and restaurant , was please to support comfortably . I think that it is accommodation expenses . It is a little high , but there is on-site parking . Blood sausage is very delicious , was remaining in the impression .

    5
    « Magic place! »

    What a beautiful hotel! It has a manic little beer garden and a cosy restaurant. It has a Skeleton clock which was built from old ship timbers. Well worth going to check it out. The food in the Restaurant is delicious and very well priced. The whole place is charming. I highly recommend it. I had a beautiful Summer Berry Pudding for dessert there!!!!

    4
    « Atmospheric and centrally located »

    The hotel is full of historical details and is slap bang in the middle of Salisbury, a short walk from the cathedral and only 15 minutes walk from the station is you do not have too much luggage. The rooms were large and well-appointed, and I was grateful for the table-top fan provided as it was very warm during my stay. However, the key-card I was given for the room did not work, even after I had gone all the way back to the reception to get it revalidated, Eventually, the receptionist came up with me with a new card and I finally got into my room. The free WIFI worked well in my room, but apparently not in some of the other parts of the hotel (I was part of a group staying there). Breakfast was plentiful and included varied options, although none of them were very inspiring. The water pressure in the shower was the most disappointing feature of the room, emerging at barely a dribble. I was not that impressed with dinner in the restaurant either but will review that separately

    4
    « wonderful hotel with very pleasant courtyard »

    Possibly the room and bathroom were perhaps as standard as would be expected.. after all there's only so much can be done with most rooms, beds comfy, very clean rooms... but what I liked the most was the very pleasant sheltered courtyard outside the reception and bar (bar good prices :-)... fine décor bar restaurant, recep and lounges all made this a pleasant stay. very central too. If parking, they do charge extra for the few limited parking spaces, but the council car park behind is reasonable (and free overnight until 8am)

    4
    « Central Stay in Salisbury »

    The Red Lion in Salisbury is a very good central place to stay our room appeared to have been recently refurbished and was very comfortable. The staff were very friendly and helpful the only fault is that there are very few parking spaces but we were fortunate to have been able to reserve one for £15 a night.

    1
    « Do not have any functions here »

    My parents went to enquire about holding my 21st Birthday party here and were treated appallingly. Barman got the 'events manager' who promptly said they would not book in the party for a December weekend as he could 'get more money' from work Christmas parties so wouldn't allow them to book anything. Disgraceful behaviour, we have now taken our party of 90 people across to the Salisbury and South Wilts Sports Club, where we've been greeted very politely and promised a fantastic evening. Shame for the business that this 'events manager' deemed a party of 90 not worth reserving the night for.

  • 4
    « Great location and quaint hotel »

    The staff were polite but a little hard to locate at times. The hotel is ideally situated in the centre of Salisbury and the rooms were comfortable although extremely hot. The food was excellent. Getting to the room was confusing due to limited signs.

    3
    « Good lunch in their lovely court yard »

    The lunch was good-home made fish finger sandwiches. Lovely fresh bread, but could have had more fish. The court yard is a lovely little sun trap in nice weather. It's so peaceful you forget you're in the middle of a busy city! Very polite good service.

    3
    « Ok nothing special »

    Stayed here for one night never ate in restaurant so can't comment no bar staff had to go to reception to get someone to serve us and then very expensive £8 for glass of wine!! Room clean but on small side understand old historic building but room smelt sheets were still outside our door when checked in and next morning won't be back

    4
    « Visiting Great Dorset Steam Fair »

    Our fourth visit to this unique hotel, reputed to be the oldest purpose built hotel in Europe. We were given room 17, an executive room in the old part of the building complete with four poster bed, beautiful Victorian style bathroom, with separate bath and shower. Inside the room a feature has been made illustrating almost 800 years of decoration from original lathe and plaster through 16th century plaster to the modern day. Beautiful restaurant and lounge decorated in keeping with the age of the hotel. The hotel offers both continental and full English breakfast, bread selection slightly limited on the continental breakfast, but no complaints on the full English, all items well presented. Dinner menu adequate but not extensive, however the quality does not disappoint, sensibly priced wine list. As we were staying to visit the Great Dorset Steam Fair, highly recommended incidentally, we did not have the chance to sample morning coffe or afternoon tea. However on arrival we did enjoy a excellent bar lite lunch, again reasonably priced.

    4
    « Great Option for Afternoon Tea »

    My daughter and I were disappointed that we didn't get a chance to have high tea in London during the first part of our trip. I'm so glad I found some recommendations for the Victoria Lounge at the red lion hotel. The waiter was very attentive and yet we didn't feel rushed. My daughter and I chose the sweets and chose to forgo the savory. It came to $22 pounds. The atmosphere of the hotel is worth the trip. The room is good but does need a bit of updating.

    5
    « Elegantly looked after. »

    From start to finnish my stay here was smoothly delivered. Stayed due to work stay and was treated with top most proffesionalism.upon check in the reception staff were cheerful and bubbly whilst carrying out a first class service. Room was a single but had great coffee which helped out after my journey. Not the normal instant but also ground cafetiere in a bag. Room was big enough for myself to be comfortable. Asked for directions to cashpoint and was given pinpoint directions by another member of staff. Eats. Have you booked sir? Er no. Okay. Directed to a table and steak on its way. Lovely steak chips and grilled veg. The courtyard is a great place to take in the olde world ambience and you can see a spooky face eyeing you from the roof window!! A mystery to behold. Great place to stay the decor is old and you could spend a lot of time admiring the objects on display throughout.

    4
    « Should have joined the party in the street outside »

    Totally agree with all comments from other reviewers - comfortable room, excellent location, good friendly service, great courtyard etc etc, but stayed on a Saturday night and still awake at 3.30 am with the nightclub revellers outside, screaming and shouting. Be warned and take ear plugs if you get a room overlooking the street. No one has mentioned this. Would only stay here again in a room not overlooking the streets.

    4
    « Quirky place in Salisbury »

    A fantastic location in the middle of Salisbury, not far from the wonderful cathedral. We walked into the entrance of the courtyard and were surprised by how lovely the exterior of this old building was. The courtyard is a delightful place to sit and have a drink. The staff were professional and courteous. The building itself has many quirky features like an old carved clock, an 'Agatha Christie' style carpeted lift and a rabbit warren of corridors. The stay was an unexpected pleasure. Only down side is that it can be noisy outside at night, especially at pub closing time. I actually didn't realise that Salisbury was so lively. A good and unusual hotel with a nice, buffet style, varied breakfast. Rooms very comfortable.

    3
    « Good Situation »

    Had 2 night B & B stay last week. Breakfast was usual buffet standard but staff friendly and helpful, room appeared to have been recently refurbished, however hot water to the sink never got hot, although shower was fine!! Room overlooked street and was noisy from hotel opposite. Situation is great for walking round Salisbury. Council car parks are really close and much better value than hotel car park.

    4
    « Service is very good »

    We didn't stay here,but we spent a lot of time there as that was where the bride and groom was staying. The service is very good and friendly. The food is very nice as well and though we didn't stay there they treat us like we was. My only complaint was that the drinks were very expensive,but overall a lovely hotel and a lovely place to stay.

  • 4
    « Lovely hotel, but shower could do better »

    One of the better Best Westerns I have stayed in and in an ideal location in Salisbury. Can't really fault the quality of the room, the food or the service. My only gripe is that the shower was very under-powered and so it took an age to get ready. My colleague in another room had the same problem.

    3
    « Midweek stay »

    Booked a three night B&B stay last week. I think we paid for a superior room, but either way got no 85 on the second floor. Large bed and plenty of room for a sitting area. Shame that we didn't fancy sharing the one chair. I don't know what the problem was, but the room at night was incredibly hot. The radiator was off and Windows and curtains open. We then found that the duvet would have made an Eskimo happy,it was thicker than we use in winter. We sourced a sheet for the next nights and it was more bearable. Breakfast was poor, particularly the hot buffet. Noticeably it varied depending on how long it was sitting under the warmers.We had intended eating dinner in the restaurant on at least one night, but felt that if breakfast was not up to scratch, we would try elsewhere. Finally, the car park is small and very tight. At £15 it is twice the price of the council park approximately 100 yards away.

    5
    « Lunchtime visit »

    Called in for lunch on Thurs 11th Aug 2016......... Absolutely delighted with our choice........we opted for the lunchtime menu ordered it at the bar & sat outside. My husband opted for the haddock & handcut chips, I had the chicken. Service was fantastic, food was superb.....the husband very appreciative of his haddock!!!! Obviously a very old building (dating back to c1220) Gen Manager very approachable and spent some time answering our queries about the history of the building. We will both put this on our list of places to return to...........

    4
    « 2 nights on business »

    Stayed for 2 nights mid week. Hotel is very central with an attractive courtyard and lots of quirky features. The downside was that my bedroom was very noisy from street noise which included delivery vans through the night and refuge collection at 5.30 am. I didn't eat in the restaurant apart from breakfast.I had a help yourself buffet on my first morning and had planned to order from the menu on my 2nd (more relaxed) morning. Unfortunately when I tried to do so I was told it was unavailable as they had run out of the necessary items - no apology for this.

    5
    « Convenient and Quaint »

    A perfect place for an extended stay. Very friendly staff and good food. Our room was modern and clean with en-suite services. Comfortable sleeping. We were far out on the end of the wind, and the wifi was weak, but mostly workable. Parking is very tight. Be sure and request a spot when you book. There is a nearby public car park.

    4
    « first visit »

    I accompanied my wife on a business trip to Salisbury and we stayed at this hotel, where my wife has stayed several times previously. We were allocated our room in the old part of the hotel and were absolutely amazed to find out that we had been upgraded to a feature room, with a four poster bed, a massive bathroom and separate dressing area.The features of the room were quirky and interesting and the bed was really comfortable. The hotel is very centrally situated, but where we were placed, we heard no noise from the main street. breakfast was excellent. The staff were helpful and attentive.Overall, this was an excellent overnight stay and we may return for a longer stay.

    4
    « Booked late but a warm welcome »

    Booked late on line and when we arrived at 8.30pm to our delight we had been upgraded. Great room with four poster in the old part of the hotel. Lovely full English breakfast. Great central location. Only drawback is limited on site parking.

    5
    « Lunch Time Snack »

    Two of us called into The Red Lion mid afternoon as we had not eaten. We both enjoyed a Jacket Potato with Brie, Bacon and Cranberries with a side salad and coleslaw. This was served quite quickly and with our drinks it was a really nice experience.

    5
    « Excellent all-round hotel. »

    Great staff who are friendly, hepful and professional, lovely historic inn and courtyard, central location handy for all of rest of city, comfortable, clean room and delicious breakfasts. The corridors are a little creaky, but that is to be expected in a building with a structure this old. The odd person returned to their rooms at a late hour in a sozzled state, inconsiderately closing their doors loudly, but it wasn't a big problem and it is not the hotel's fault. (I had been warned by a local that it could be loud and rowdy in that part of the city late at night, but I was near to the front of the building and on this side, it was barely audible.)

    4
    « A pleasant experience »

    The Red Lion is an amazing place to stay. We stayed there for a night during a trip to the UK in July 2014. Nice clean rooms with all the basic necessities. Reasonably priced and central to Salisbury. The hotel has good amenities however we ate dinner across the road due to the expensive menu at the Red Lion. Friendly staff and lots of history. If I am correct the oldest pub in UK. We would return.

  • 3
    « Not for Light Sleepers »

    This hotel has many features to recommend it, central location, beautiful courtyard and rooms with character. However the major drawback is the noise from the street. We had Room 91, on a corner at back of the hotel. For whatever reason this is above an area where the botched and bungled of the town seem to congregate in the early hours of the morning, making sleep impossible. Over a two night stay I managed about 4 hours sleep. The drinks at the hotel are pricey for the area and the bar staff are rude bordering on ignorant. Food looked ok but we did not eat here due to the poor service. Parking is limited and expensive.

    4
    « Did the good out weigh the bad? »

    Well.. I loved the hotel on sight ,friendly staff, (thank you Laura and Nicki on reception) when i arrived, the Room was amazing,I had the Seamstress room. I had a lovely Chicken dish in the evening, (Please next time, can i have it on a plate not a bowl) Sadly I went to order a glass of wine from my room and the Telephone was not working, so I had to treck down to reception....then i wanted to use the bath,(the soul reason for booking this room)...and only scorching hot water was coming out, so...due to the phone being out .I had to get dressed and trapes back down to reception to let them know about the bath,which i couldn't use,so i had a shower, when i got to get out,the door fell on me !!! Well that was the 3 i guess!!! Don't get me wrong I loved it here Good food and friendly staff, I hope they have managed to sort these glitches out,Sadly they all happened all at once ,on my stay! The staff did discount my stay, which was appreciated, but to have got a discount I would have been Happy with The Manager would have had to authorise this.

    5
    « Pleasant stay »

    Stayed for one night on the hottest night of the year and glad fans were provided. Staff very helpful particularly the locals. Breakfast was excellent and hotel full of character. Would certainly book again.

    5
    « very nice »

    the hotel is very clean, full of character and the staff is great and helpful. breakfast was so nice and evening meal was great the car park is very limited however we booked our space in advance my kids loved the place and it only 30 minutes from Bournemouth , we will be back

    5
    « One night stay »

    Stayed here for work. Great location. Friendly staff and great service. I was on my own so ate in the restaurant and the food was great. Breakfast also very good. All round enjoyable stay. Will return.

    5
    « Lovely food and service »

    We popped in here for lunch with my parents whilst shopping in Salisbury. The service was excellent and the menu varied. There wasn't room outside to sit in the courtyard so we sat inside. We had a sandwich each and some drinks and it was lovely. Would certainly return!

    5
    « Excellent-lovely staff, great food »

    Stayed here during a short visit to Salisbury attractions. Our room was a lovely two room suite, very relaxing. Staff was quite helpful and welcoming, pointing us to various options for dinner and touring in Salisbury. Lounge area with fireplace is very comfortable for late night cocktail or morning coffee. Had dinner one night in the bar while watching soccer. Duck appetizer and fish and chips were best we've had during two week tour of UK. Parking garage is a bit tight and challenging to maneuver- A man waiting for our spot got out of his car when we saw my husband having trouble backing out and offered to take our car out to the street for us. Turns out he was the owner- very nice!!!

    5
    « A very enjoyable stay »

    We can not fault the hotel. The room was very clean and comfortable. We enjoyed a lovely breakfast and the staff were all very pleasant. We only had one problem trying to obtain coffee from the bar late in the evening but we got our coffee and an apology!

    4
    « Lovely historic hotel »

    I stayed here with students for one night as we were visiting Stonehenge. Quirky room setup with different staircases but really lovely room with seeming brand new bathrooms. The court yard garden is a great place to sit in for coffee or tea. The 1220 bar had great food. Wished they served past 9:30 but Salisbury shuts down early! Highly recommend this hotel and I apologize to anyone whom my students may have disturbed. I will be sure not to let that happen again when we return. Staff was gracious and lovely.

    3
    « Absolutely fine, but needs updating? »

    The welcome was good and helpful. Hotel easy to find. Reception informative and welcoming. The room was spacious, clean and in good order. However, the whole floor of the hotel was very hot, even though it had not been a boiling summer's day. The room was stifling, but when the windows were propped open, the noise of the street was very loud and disturbed my sleep. There was no fan, and no air-conditioning. In the morning at reception when I mentioned this, I was told there was a fan in the cupboard. Unfortunately the shower was also very low - I'm 6'2", I think it could only be properly usable by someone 5'6" or less. The water pressure was very poor too. What otherwise could have been a great stay was let down by these two factors, and when spending £100 for a night, you expect to have at least a shower you don't have to bend down to use! Otherwise staff were welcoming and friendly, and the hotel is in a great location.

  • 4
    « Lovely hotel. »

    Stayed here for the past two weeks for work purposes. Reception staff are ever so helpful and lovely. The whole process of checking in and out was very quick. The rooms were very clean, room was made up everyday and with tea and coffee amenities topped up too. The bed was very comfy, the only downfall is if your a light sleeper and staying at the front of the hotel- the custom from other bars/pubs kicking out at 1-2am can be a bit noisy. Overall great hotel and location. Would definitely recommend to others.

    5
    « Great city centre location »

    Large well decorated rooms in old coaching inn right in the heart of Salisbury. Period bathroom with freestanding bath and oversize shower. Good choice for breakfast which was included in the room rate. Only down side was lack of on-site parking.

    4
    « Beautiful hotel »

    The hotel is stunning, courtyard is so lovely to have a drink in, wouldn't believe it's in a city centre. Had a room in the old part of the hotel, room was lovely and big, big bed and very comfortable. Room was very hot but there was a fan in the wardrobe. Only downside of the room was the shower, it was on bath with a shower curtain which I detest and you couldn't adjust the height of the shower head. Service left a lot to be desired, reception was fantastic but we had a late drink in the bar, completely ignored by the man running it for ages, no apology or I'll be with you in a minute. At breakfast we had to wait to be seated as again no one around, breakfast itself was fantastic. We sat in the conservatory, buffet style with a lot of choices but you order your eggs, waited absolutely ages for those and it wasn't busy at all. Overall it was really very good but with a bit of staff training it could be amazing.

    5
    « Afternoon tea »

    Had a very nice afternoon tea here this Sunday afternoon with my husband. Good service & very nice selection on 3 tier cake holder! Also went here for our Christmas Day lunch which was also very nice too! Nice olde worlde surroundings! Nice staff etc

    4
    « Fine place to stay »

    Staff were very kind, room was clean attractive and very comfortable, courtyard and exterior were pretty. We came in late and left early so we didn't have a chance to check out amenities like the on site bar and restaurant, but the breakfast seemed very expensive. We had to grab a snack supper and breakfast from the Tesco an easy walk away away and open until midnight, so we could get going on our tour with Vic's Taxi in the morning (highly recommend!). I would definitely return to this hotel unless I could find something comparable for less money.

    5
    « Comfy & very convenient! »

    We needed an hotel in Salisbury city centre for one Saturday night, convenient to a wedding party at another hotel. This was very well placed for our need, plus excellent for whizzing around the immediate sights whilst killing time! Comfy & quirky room...carved headboard including battle axe amazing!! Tasty & plentiful breakfast. Attentive & polite staff. Peaceful nights sleep.

    2
    « Weekend away »

    Booked that hotel for bank holiday weekend. I though it is a nice place to stay but I was wrong. Good location and small own car park, nice decor of the room however no air condition, very very poor water pressure in the shower. In the room was like in sauna. Room was clean, breakfast ok. Did not felt welcome. I was sick all week after staying there. Would not recommend anyone to stay there during summer period. Awful experience, rooms are overpriced and reception told me that owner doesn't care!!!

    5
    « Good Locatioin »

    This is a great hotel for exploring Salisbury and surrounding areas. Although no carpark, there is one right next door and if you are out and about during the day there is no charge after 18.00 until 08.00, but do remember to put a ticket in at 08.00 otherwise you will get a fine. Room was comfortable, although too hot, try not to get room 87 as it is near the kitchen fan.

    4
    « Great coffee! »

    Popped in for morning coffee... Stayed for lunch snack too! Very friendly and helpful staff Lovely surroundings and delightful gardens with seating. Superb coffee Free newspapers and wifi Great jacket potatoes and good variety of other choices on menu Will return!

    4
    « Weekend away »

    Lovely old historic 13th century hotel.. very comfortable large beds, good quality food and service..the bar was a little bit small. Nice breakfast and located in the centre of the city is ideal for tourists.

  • 3
    « Full of character but that means... »

    Stayed here for one night when visiting Salisbury and Stone Henge. We are long running Best Western customers and so believed we were in for a guaranteed great stay. Overall the hotel is beautiful. Very old and vintage and all its character remains intact. Lovely courtyard. Vines, seating and just a nice hideaway from the surrounding city. The room was modern and very nice and clean. Big bed, docking unit, tv, en suite. All great. However, we were welcomed by interesting blinds in the bathroom... No parking. Nearby (cheap) pay and display car park which borders the hotel almost. Brown street. Charges do not apply from 6pm-8am so you don't end up spending too much. Now there was one major issue which is not advertised. Due to its old nature and listing under the English heritage... They have single paned Windows which cannot be upgraded. Therefore we endured a night of traffic, rowdy pub goers and bin men in morning. The level of noise just made me think we may as well have been on the streets ourselves. We couldn't sleep. At all. Now for a BEDroom to not allow a nights sleep, it's kind of missing its primary function. Was not good at all. However I do not wish to slander this hotel. I have since been in contact with them complaining about the stupidity of no sound proofing in a hotel room. Arguing that it is Salisbury city centre is a bad response considering I've stayed in HOSTELS in Rome, Berlin and Paris; hearing nothing when I sleep. The matter was resolved by quick and helpful responses. Great customer service. If it had double glazing, it would be a lovely place. I definitely recommend, I just think it needs fairer advertising. We planned to escape a noisy home life, ended up being in noisier. Maybe just request a room that faces the courtyard and not the high street road.

    4
    « Lovely 2 night stay »

    How nice to stay in a hotel so central with such a lovely courtyard. Enormous rooms with comfy beds and easy to walk to anywhere we wanted. The cathedral was 10 minutes away, and lots of shops and restaurants were even nearer. Downside was breakfast could have been better, though the toast was brilliant!

    4
    « Oldest hotel in Salisbury »

    I had visited the hotel as a meeting place before I stayed at the hotel on the first night of on an annual two-day bike ride from either Weston-super-Mare or Bristol, en route back to Hayling Island, for several years. The hotel is delightfully 'old-fashioned', but has very fine rooms and a great atmosphere. The bar is good, as is the restaurant, which is of a high quality. Their breakfast is one of the best I've ever had, with excellent locally produced ingredients. Worth a visit

    4
    « City Centre »

    Very good location for a one night stop over, bang in the Centre Room was fine and well equipped We did not have breakfast in as it appeared expensive Limited On site car parking is offered, can be an issue, as after 3 cars all the rest are ''difficult'' spaces. Staff were all fine Would stay there again

    3
    « Showing it's age, but pleasant enough »

    Stayed in this old hotel one night. Lobby & corridors a bit worn. Room was fine, with newer bathroom. Getting from lobby to room could be a bit complicated, especially if you had a lot of luggage, with possible multiple stairways and room numbers out of sequence. Free wifi was fine. Door from street locks early (10PM?) and you need to ring for night clerk to get through two doors. Could be sketchy if you were arriving at late hour. Reasonably priced. Left before breakfast so don't know about that, or parking. Near train station with frequent trains to London & Bristol.

    5
    « Beautiful, old-world, atmospheric retreat »

    Centrally located for shopping and attractions. Delightful courtyard with perfumed flowers and small friendly birds hopping around. Excellent service. Immaculate room. Restaurant food was good quality an value for money. Will definitely be back.

    5
    « Lovely lunch »

    We visited here for lunch. There is a lovely courtyard to sit outside and catch the sun. You are surrounded by greenery and birds singing. Tried the prawn sharing platter which was very tasty. Would go again

    5
    « 60th birthday »

    The room was great (recently refurbished), the staff were great and thank you to everyone at the hotel for making the 60th birthday celebration in the restaurant a very special, memorable experience. Parking was a tight squeeze but by arranging with the hotel well in advance, they were able to get our three cars in the carpark. Overall a great weekend.

    5
    « Great hotel »

    Stayed twice, great rooms both times. The staff are very friendly and always helpful. We had a couple of niggles that were resolved with apologies and smiles. Thoroughly recommend. It is very central for all the sights and just a short walk from all the restaurants. Didn't eat in the hotel restaurant but did have a bar meal, the food was extremely good. The problem we had was that our starters and main course were served at the same time! This was resolved by the catering manager with a smile, an apology and a discount. This will not deter us from staying again Also my husband says it is the best full English breakfast he has had, anywhere.

    4
    « Wedding stay »

    We stayed at the red lion as part of a wedding, the room was very nice , clean and the bed was comfortable and large we had a good breakfast .The staff where helpful I would stay there again.my only criticisms was that staying in the front of the hotel it was a bit noisy in the street out side as Salisbury had a good night life

  • 5
    « Wow - what a historical place »

    Travel a lot on Business to Salisbury and have always stayed at another hotel. After inadequate facilities and customer service at The White Hart, stayed here on the recommendation of a friend. WOW. Fantastic place. Room wonderful and full of history. The hotel offers a mixture of old and new - let them know your preference and they will try and accommodate. Bathrooms amazing. Bed very comfortable. Customer Service excellent and food hits the spot. 3* but should be 5*. Will definitely make this my hotel of choice when staying in Salisbury.

    5
    « long weekend in wiltshire »

    arrived saturday, after lunch in a local pub well received, easy and quick check in, helped to room ate in dinning room, good choice of interesting dishes breakfast was good, fresh fruit, branded cereals, eggs cooked to order, sausages, bacon, mushrooms, black pudding, beans, toast, tea, coffee check out easy a very good stay, highly recommended.

    5
    « Overnight stay »

    This hotel catered for approximately 70 cyclists on a one night stopover. Securely accommodated our bikes. Served a fabulous buffet breakfast. The rooms were spotless. The staff very friendly. Some said the bedrooms were too warm but I was fine. Really happy with a cafetierre and 'proper' coffee in the bedroom.

    5
    « Family Birthday Meal »

    The birthday meal was for my MIL who celebrated her 80th birthday and was attended by around 24 people. My Daughter and I are vegetarian and the Restaurant catered for us with a lovely three course meal. All meals were well presented, hot and the quantity of food was just right. Everyone's meal arrived very close together and was superb. The waiting staff were attentive but unobtrusive and also presented the birthday cake which my FIL supplied. Mark, the manager couldn't do enough to make this a memorable day for us all and handled my FIL `strict requirements` very well indeed. I would definitely wholeheartedly recommend The Red Lion restaurant. None of the group stayed at the Hotel. .

    5
    « fantasic stay »

    Great room, clean facilities, lovely location. The hotel is charming, you can feel the history ooze out of it. The courtyard as you walk in is stunning, the birdsong was so loud i joked it was piped in by speakers. The breakfast was superb. Great service.

    3
    « Good location but..... »

    This is a great central location within easy walking distance of much of the City. However if in any of the rooms overlooking the main street it is VERY noisy with City revellers - all night (3am - 4am) on Friday and Saturday's. Not helped by drunken , irate guest setting off fire alarm when all the rest of Hotel guests in bed!

    5
    « What a wonderful old world hotel »

    This is a genuine old world hotel that has been kept up in perfect shape. Lovely redone rooms. Super bar and lobby. Warm inviting lobby with fireplace. Gorgeous breakfast room. So handy to all the events downtown and just a couple of blocks to the cathedral.

    3
    « Very nice »

    Stayed one night, no parking on site so had to use public car park at rear, hard to find if you are not familiar with the town. Very good and comfortable rooms, had squeaky floor boards, the bathroom was large but ready for a refit, I had issues with the power. All in all a lovely hotel with history and I enjoyed my stay.

    5
    « Charming English Inn »

    I booked this Inn for my 1st night in England as it is central to the town of Salisbury and Stonehenge . The staff were welcoming and the décor was rich and inviting. The outdoor patio is lovely. We walked through the tea room up a staircase and through charmingly decorated hallways to our room, which was beautifully decorated with a canopy four poster bed, comfortable upholstered chairs and lovely draperies. Tea service was tucked away in a cabinet. It exceeded my expectations of a quaint, traditionally English Inn.

    4
    « History lovers will love it here »

    We received a warm welcome, good service and the room was beautiful. Newly and tastefully decorated, with a comfortable queen size bed. The history of the building, it's previous owners and articles in and around the hotel are of great interest and well worth a look. Nice, filling breakfast, thank you.

  • 3
    « Rather disappointing Sunday lunch »

    A group of us met for a pre-ordered Sunday lunch - rather disappointing. The beef was rather "challenging" but would have been helped with a sharp knife. The roast potatoes were barely cooked and huge and the plates weren't very warm. The dessert was definitely not roasted peaches but huge lumps of hard peach in amongst tinned custard and cream - very odd. Expensive for what it was.

    5
    « Fab afternoon tea »

    I came with a friend for afternoon tea for her birthday. We'd fortunately booked a table in the Victoria Lounge and it was busy Saturday; a great atmosphere, excellent staff and marvellous tea (sandwiches, cakes, scone, jam and cream, shortbread), lots of tea. We followed it up with a celebratory glass of Prosecco.

    5
    « Short but comfortable stay »

    We were only staying in the hotel for one night, but couldn't fault it. The room was comfortable -- especially the four-poster bed, which was an unexpected surprise when we entered the room. Staff were helpful and courteous. The breakfast was great too. Overall, an enjoyable stay and would definitely stay here again.

    2
    « Very disappointing »

    I stayed at the Red Lion in Salisbury for two nights on a combination of business and to visit family. The intention had been to book a table for eight people on the Saturday night for dinner but the experience on the Friday night ensured that we booked elsewhere in the city. The barman was, without exception, the rudest man I have encountered in any hotel, anywhere in the world. The room was noisy and over warm. Every time the toilet in the adjacent room was flushed it sounded as though it was actually in the bedroom. Utterly dreadful experience. My impression was that staff morale was rock bottom. My son who had booked with a colleague for the Saturday night (before I had the opportunity to stop him) said that the breakfast was served by an indifferent waitress who clearly appeared to want to be anywhere other than her place of work. The hotel is perfectly situated in Salisbury which is a beautiful city. However if it is friendly service you are looking for I would strongly suggest you go elsewhere.

    5
    « Very Comfortable »

    Our room was a long way from the Reception and other facilities but it was worth the walk. Our room was very comfortable and appeared recently refurbished. We had masses of space and our bathroom, with a free standing bath, was on a lower level. Being far from reception caused Wifi to be intermittent but would certainly stay here again. Bar staff was very welcoming and friendly as was the member on staff on duty in the breakfast room. Covered secure parking was, I thought, expensive so we parked in a public car park adjacent to the hotel. The Hotel parking was empty!

    2
    « Very old hotel »

    This hotel is a very old one with a fireplace in the room and wooden ceiling. Not particularly well maintained, the bathroom needs some renovations. There is a free wifi in the room and it is fast. It is located near the market plaza in downtown. For one night the price is 88 pound. :-(

    4
    « Excellent Stay. Just a few flaws. »

    A lovely hotel, 13th Century so quirky building with character. Staff extremely friendly and helpful. My room was very small but had everything I needed. Unfortunately situated above the function room where they had a wedding. I thought the DJ was in my room!! I told the hotel that they really should advise guests of weddings when they book as it can affect your decision if it impacts the other guests' stay. They have rooms that are accessible for disabled guests which is good and they sat us near the door each morning in the restaurant as my mum cannot walk far. There is a lovely courtyard area which would be nice in good weather. The lounge area is nice and you can also order food here. I am Coeliac and there was only one item I could eat. However, the chef did make me something off menu but it was very sparse and not filling. The restaurant advertised an Easter Sunday meal with a set price so we booked the restaurant for the evening. Upon arrival we were told that the menu was lunch only. No mention of this on the menus/information left out for guests! We were not too pleased about this. Overall, this hotel has everything a guest would need and is well situated.

    1
    « Manager defends hotel. »

    We stayed overnight. The whole hotel was very warm but as there appeared to be a lot of elderly guests it was probably comfortable for the majority. However, I was unable to properly turn off the radiator in our room, it made weird noises all night long. This was a melody to go with the broken flush in the bathroom. With the windows open for fresh air, you are made aware of just how noisy Salisbury can be in the early hours. Breakfast, according to the menu, is cooked specially for you. This translates into 'help yourself from the buffet'. None of the pastries looked fresh, the cooked breakfast was heaped into serving trays on a hot plate. I had hoped for so much better, we'd previously had a lunch in the Red Lion and it was so good we thought we'd like to come and stay at a later date. We did complain at the time and have had a reply from the manager saying that no one else had complained about the food. No mention of loo! Would not recommend or stay here again but the staff we did have dealings with were very helpful.

    1
    « Awful. Don't stay here...Put me off Best Western for life »

    From the very beginning this stay was the worst hotel experience I've ever had. The receptionist was SO RUDE and clearly hadn't got a clue about how to treat a same sex couple asking if we wanted "separate rooms" because the booking was wrong. He couldn't sort out the mistake and seemed to get in such a flap calling over various supervisors and managers, at one point there were 5 people behind reception. It was a simple mistake but could've been handled easily, in the end the receptionist in question (short bald rude little man) had the audacity to say it was MY fault that i hadn't selected the right room online. After this i would have thought they would wave the extra £30 just as compensation for his rudeness. In the end I complained to various managers(too many chiefs...) and got nowhere. I then complained to two people at head office...I got nowhere. In the end I received no compensation, shoddy "copy and pasted" apologies (where the name of the manager was wrong) and a lack of understanding or genuine acknowledgement of what happened. Awful awful awful, DON'T STAY HERE. Also the shower dripped all night and the room wasn't even that nice.

    5
    « friendly hotel in the centre of salisbury »

    Just come back from week-end away at the red lion hotel, staff so helpful nothing too much trouble, a credit to the managment and went the extra mile, We have stayed mainly at 4* hotels, but this 3* leaves them in the shade, Excellent postion, right in the middle of the city, we let the train take the strain which was only a short walk from the station, breakfast choice was excellent could not have asked for more, hotel, has lots of history and very quirky room layout, just adding to it's appeal, haven for birds in the courtyard, which is also very quiet, ideal for a coffee or something stronger,seems very popular with locals and the afternoon tea was excellent, we will most definitely be back

  • 5
    « Salisbury Massive »

    The Hotel,is run by Mark and the rest of his staff and them like him are some of the nicest most helpful people you will find.The Hotel has a place in our heart for many reasons,but for first timers going there,you will want to book again and again,after having such a warm welcome.The food from breckie to evening meal is great,its location is perfect,be it having a glass of wine in the court yard in the sun or inside snug by the open fire,this will tick every box.Thumbs up :)

    4
    « Lovely hotel »

    Very nice hotel right in the heart of Salisbury. Warm and welcoming staff, lovely lounge area and great breakfast service. Lovely aspects of history dotted throughout the building too. Highly recommended.

    3
    « Birthday lunch »

    We had lunch for six in the bar/lounge area. Pleasant atmosphere, though perhaps a little sterile. Billed as the 1220 lounge, but with precious little medieval character except the draught. Friendly service. Nice starters. Inedible steak. Though I believe the fish and chips was perfectly ok. All in all a moderately decent English hotel meal experience.

    3
    « 2 night stay »

    Comfortable if a little creaky in parts (it is very old after all). Staff very helpful and friendly. Room 90 not too bad big comfortable bed, lovely big TV, however only a shower, I much prefer a bath. Too many doors and stairs to negotiate between reception and room. I had a "street" facing room but noise wasn't an issue midweek. I booked car parking in advance and if you do this there is a very small 6 spaces but handy and secure. I would however suggest calling just before you arrive to ask them to open the gate. I had to pull up on a busy road get out of car and push a bell ( not possible whilst in the car!) this could be improved somehow and car park could be better signposted as I had to do a round the houses trip to get back to it as I missed it on the one way street first time around. Food for both the breakfast, pretty standard fayre ( cooked items and plates should be hotter) but fine, evening dining was ok, obviously aimed at business market to some degree with stylish dishes well presented but, for me, very small portions. Also there were several items on an already very limited menu which were not available. I think they should change the menu from night to night as I found myself having same thing two nights as the alternatives that I wanted were not available. Bad planning by the Chef I would suggest. However it was well cooked and tasty. I would come back but might try a different room next time.

    4
    « Lovely place »

    Lovely place in the city centre - the oldest hotel in the UK. Ideal for a day visit to Stonehenge & Salisbury. Comfortable & quiet, good restaurant & excellent breakfast but unfortunately no car park & limited Wifi access. Definitely worth the price.

    4
    « Loads of character and history! »

    Spent the long weekend here- the room was large and clean and very quiet despite a wedding taking place. The place is absolutely full of character, from the lovely approach through the archway to the nooks and crannies of the corridors. Friendly staff-if a little stretched at times but always willing to help. A great location too and we'd love to go back in the future.

    3
    « Nice hotel let down by very uncomfortable bed »

    We could feel the springs of the bed sticking into our backs as we tried to sleep. such as shame as otherwise nice hotel with good breakfast etc. Good central location. Mean attitude of the owners - only one chair in the room, one little sachet of milk per person per night. One small container of soap to share in double room

    4
    « The oldest hotel I have stayed in »

    Hotel comfortable with good decor and very clean rooms. This place has an "olde world" charm and the nature of the rooms and the layout of the hotel reflects this. The outside has an off street courtyard which would be a nice place to sit in the summer. The staff were very friendly and helpful. The breakfast was very good with a good selection of well presented and well cooked food.

    5
    « The Red Lion Salisbury »

    Extremely characterful old hotel, very central with flat walking to Cathedral, museums, shops and markets. The courtyard is surrounded by vines complete with a host of twittering sparrows. An oasis in a busy city with charming attentive staff..

    4
    « Lovely Weekend Break »

    We spent a weekend here and had a wonderful time.Excellent food, both breakfast and evening dinner. Despite being in the city centre, the room was quiet and we didn't hear any disturbances from outside. Lovely super king size bed. Only downside is the parking. The hotel has about six spaces inside and they are tight, or you have the option of a nearby public car park but this can get busy.

  • 4
    « Charming courtyard »

    The charming courtyard made a beautiful setting for this hotel in its enviable position in the heart of the city. Once past the reception and lounge bars, the quirkiness of the layout lent interest to the corridors as views of the hotel and the cityscape changed. The room was a good size, the beds comfortable and the the bathroom excellent. The vegetarian options in both the restaurant and the bar were very limited. Service was prompt and courteous at all times and the staff were friendly. Last time we were here there was a delightful soft-toy lion - Henry- gracing the bed; we missed him!

    5
    « Wonderful Hotel »

    We really enjoyed our stay at this hotel. The twin room we booked was very clean, beds comfortable, bottles of water and tea / coffee provided. Room had ensuite. Free wifi in all areas of hotel. 24 hour reception available and meals could be taken in the room for a £5 charge. The breakfast buffet was wonderful. Good variety of cereals, fruit, yoghurts, cold meats and cooked breakfast. Very tasty! There was a very comfortable lounge that we could use any time of the day or evening and meals could be taken there. There was also a restaurant on site and a bar which we didn't use. The staff were very friendly and welcoming. We will definitely return if the price is right!

    3
    « Noisy rooms »

    Avoid a room overlooking the high street especially at weekends when the cocktail lounge adjacent to the hotel tips out at all hours. we were still privy to all the loud conversations until 3 am. Not good. Breakfast excellent which saved the day!

    4
    « overnight »

    overnight stay, room clean and comfortable, bathroom v good, breakfast very good. although arrived late restaurant shuts at 9 and no room service.Hotel looks a little dated from outside, but fully functional, downside is if you are in rooms 40 - 49 you have to climb some steep stairs to get to room, not good for heavy cases or the elderly.

    4
    « Lovely property »

    We had a lovely romantic weekend here. Check in was efficient and helpful. The room was really good. There was a large and comfortable bed and a spacious room. Everything was spotless. The bathroom had a nice walk in shower and there was good WiFi. The only let down was breakfast on Sunday. I think it was chef's day off. My boyfriend ordered the haddock which was served without any garnish or toast and tasted foul. My French toast was flavourless. I had expected much better food. That said overall the hotel was lovely and I would definitely stay again.

    5
    « Excellent value »

    We stayed at the Best Western Red Lion Hotel for just one night on a B &B basis. The room was spacious, the location right in the town and the breakfast was everything you could want. I would stay there again without doubt.

    5
    « Overnight Stay Best Western Salisbury »

    I can highly recommend the Red Lion Hotel which is part of the Best Western Group. I stayed for 1 night only whilst in Salisbury for business. The accomodation was reasonably priced, staff were all very friendly and helpful. The hotel itself, and my room was lovely, clean and comfortable. I ate in the restaurant for my evening meal upon arrival, the food was of excellent quality and reasonable costs. Breakfast was also of the same quality. I would definitely stay again if I ever find myself in Salisbury again.

    4
    « A reunion break »

    The four of us meet up at the hotel for a get together. Booking in was a bit chaotic as there was a wedding party. Some extra staff when they are that busy would have been good. The staff were all helpful throughout our stay. The rooms we had were very nice, well decorated and very clean and comfortable. On Saturday night though the noise from the nearby nightclub was loud and carried on until 3 am, which did somewhat spoil the stay. We would stay again, but not on a Saturday. The restaurant and the bar in the hotel were good.

    4
    « Valentine's wknd »

    My partner treated me to a night away for our 6th Valentine's Day together, from the outside, the hotel didn't look like much but as you walk under the arch you enter a beautiful little courtyard. Inside the hotel are beautiful old antiques such as mirrors, book cases and clocks, with their history attached for you to read which I thought was a lovely feature. As we entered our room I was gob smacked with its beautiful old wooden bed with a 6' headboard, fireplace and parts of the original walls of the hotel encased behind glass, the room was stunning and very Georgian. On a side note I was also informed that there are more modern rooms if that's not your thing. The bed was comfortable and we had a lovely nights sleep. The staff was really helpful and everywhere was spotless, I would defiantly go thee again ??

    3
    « A few nights away »

    My husband and I had two nights away here mid week. The hotel is very clean and the service very good. We ate in the restaurant which was average, although the buffet breakfast was good. My only real disappointment was our room, which was located in another area of the building and accessed through an external door which led onto the main thoroughfare. This was incredible noisy in the morning with people leaving early. Otherwise a pleasant stay.

  • 4
    « Couldn't believe what we got »

    My husband and I met relatives in Salisbury on Sunday (Valentine's Day). I decided to book afternoon tea at the Red Lion. My husband and I go there for lunch when we visit Salisbury and love the atmosphere and food we get there, so we thought afternoon tea would be a lovely treat for our relatives and a great place to sit, relax and catch up. We received a warm welcome, and shown to a table in the lounge all ready set up for us. We made ourselves comfortable in the love,y sofas and chairs and waited for out tea to arrive. My oh my. The smart,y dressedwaiter arrived carrying a tray with the pots of tea, followed by another waiter carrying two cake stands. now, I'm a bit of an Afternoon connoisseur, but Never have I seen such an amazing variety. Sandwiches and quiche on the bottom layer, bake well tart, cherry Madeira and chocolate brownie on the middle layer and a scone, home made biscuits and millionaires shortbread on the top, together with a small pannacotta. Jam and cream were Separate. I've never had more cream than I needed for my scone before. all this for £12.00. We had a wonderful time, chatting and slowly making our way through all the wonderful goodies. It was a pity not many people were there as it would have made a bit better atmosphere. The only reason I have given this a 4 and not a five is that having been served no one came to ask us if everything was OK, and if we wanted more tea? We had to go and find a waiter to ask for more, and were served quickly bit it would have been better if they had come to us. Three days later, I was having afternoon tea elsewhere, paid twice as much and it wasn't a patch on The Red Lion. Keep it up guys. You will be seeing me back and all the people I tell about you.

    5
    « Fantastic break away »

    Me and my boyfriend booked this hotel through Living Social which included a two night stay, three course dinner on the first night with a bottle of wine, afternoon tea with sparkling wine on the next day and breakfast on both mornings. The room we stayed in was lovely and decorated very well. It was also cleaned every morning to a high standard too. The only down side was that at night time we could hear the traffic and people coming out of the pubs/clubs which woke me up. I don't think this is something the hotel could solve as we chose to stay in the city centre so perhaps not the best place to stay if you like peace and quiet. The food in the restaurant was lovely and we couldn't fault it. The breakfast was also kept topped up with everything needed. The afternoon tea was excellent and the lounge also gave a nice atmosphere to eat it in. The hotel is situated well and gave us the ability to walk around the city centre without the need for the car. Also only a 20 minute drive to Stonehenge which was also a nice to see. All the hotel staff were extremely helpful and welcoming. Overall we had an excellent stay and wouldn't hesitate in coming back!

    5
    « Another nice stay... »

    Another good stay. The staff, as usual, were excellent, very friendly and willing to have a laugh. I had what is becoming my regular room, and I feel very at home here. The buffet breakfast was great, a good start to the day As always, I look forward to my next stay at the Red Lion.

    5
    « Excellent hotel »

    We stayed 2 nights in this hotel. The building itself is fascinating, full of history and smack bang in the centre of town. The staff were very friendly. The room was very comfortable and warm. The food was fab - both breakfasts and lunches. Will definitely stay there again.

    4
    « restful »

    We booked through secret escapes on a very good deal. A superior room with three course evening meal, full breakfast and wine with the meal. £115 for one night for two people. The room was really lovely spotless clean and the bathroom complete wit walk in shower looked new. You could heat the room to your needs. The bed was huge. The meal was gorgeous and the staff really attentive. Breakfast was cooked to order on the Saturday morning was excellent, it was really hot and the scrambled egg to die for. Sundays breakfast was buffet which was fine but could have been hotter. The lounge was very relaxing as was the stay. The location is great too. I would definitely recommend this hotel and would like to go back. If there was a negative, I would say our room could have done with. Dressing mirror/hairdrying mirror not one on the inside of the wardrobe door.

    5
    « convenient reasonably-priced hotel »

    Very well-placed near the Cathedral and city centre the Red Lion's staff were obliging and efficient. The single room was a little dark but for an overnight stay, perfectly adequate. The bathroom by contrast was bright with what looked like new fixtures. All was clean. There were generous supplies of tea, decent coffee,bottled water and biscuits. There was an ironing board and iron and hair dryer in the room.

    2
    « 1220 bar used to have a great relaxing atmosphere »

    I recently returned to what used to be one of my favourite places to relax and unwind. It must have changed hands as it has undergone quite a refurbishment in the 1220 bar - tiles on the floor instead of the previous carpet in an effort to make it more contemporary! The service has also gone right downhill with the waiter struggling to understand English - I had to repeat myself 3 times when asking for hot milk to accompany my coffee! The afternoon tea also arrived without tea which we had to ask for. We also had to ask for side plates and knives to enable us to spread jam and cream on our scones! The open fire no longer works either which further ruins what used to be a very welcoming feature especially at this time of year. Sorry, but I won't be in hurry to return and would not recommend it.

    4
    « Enjoyable stay »

    My wife and I had a 2 day break here. This old hotel has a nice courtyard, which would be nice to sit out in if weather better. Friendly welcome when we arrived. Our room was nice enough but the windows would not shut properly so as it was very windy it was blowing into the room, but having the electric radiator on meant it stayed warm. The bathroom was a problem though, as only had a towel radiator, which even though we took towels off all night the bathroom was cold in the morning. Shower also poor pressure. Breakfast room was lovely with large choice of fruit, cereals, pastries and choice of cooked. Bar was pleasant and reasonably priced. Wifi very good. Having read some of the reviews below makes me wonder if the General Manager actually reads before he posts the standard comment, as whether good or bad he posts the same reply !!

    5
    « Loved our stay! »

    We have come back from our two-night stay at The Red Lion and can honestly say we enjoyed every minute of it. From the staff, to the food/drink to our room. We went away as a pre-baby trip and came back feeling relaxed. The staff were all very helpful and couldn't do enough for you. We ate in the restaurant and had an enjoyable experience. If I had to be fussy, the Venison was quite tough but that is my only grumble. Breakfast each morning was plentiful. We had a roast dinner on the Sunday which was soooo good! Would we come back or recommend?.....yes we would! Thank you to all the staff who made our stay an enjoyable one! :o)

    4
    « Excellent »

    Stayed one night, good beer at a good price in the bar. Interesting and varied menu in the restaurant. Bedroom a surprise, modern, nicely fitted, good linen, clean. Good flat screen tv, room at nice temperature Overall highly recommended

  • 5
    « Another excellent stay! »

    I'm not sure how many times I've stayed at The Red Lion, but each time has been excellent. The staff are very pleasant and helpful, and the rooms have always been very nice and always clean. The breakfast is always a delight, I had the Eggs Benedict this last time, perfectly poached eggs and lovely hollandaise sauce. I look forward to many more stays...

    5
    « Excellent New Year Package »

    With four friends, my wife and I stayed at The Red Lion Hotel, Salisbury for a 3 day break including their New Year's Eve Gala Dinner. The Gala evening was brilliant. We had a sumptuous meal and each course was delicious. The evening finished with a disco, providing great dance music and the whole evening was a great success. The other guests were a very friendly group which made it all the more enjoyable. The staff on the night and for the duration of our stay could not be faulted. They were very friendly, industrious and so helpful. Our room was very well appointed, very comfortable and as good as any we've stayed in here or abroad.

    2
    « Felt Unwelcome »

    We were very disappointed to find that our room was above a very loud disco so we weren't able to relax at all after our day's Christmas shopping at the markets. We felt that the hotel belonged to the two very noisy Christmas parties going on and our stay was very inconsequential to the hotel. We weren't shown where breakfast would be served or what time or anything. When we brought the noise issue to the attention to the hotel they were very unsympathetic and basically said it's to be expected. Great Western were also defensive and entirely unsympathetic. We feel we should have been warned about the parties as basic customer service and care

    4
    « Good value hotel in great location »

    The Red Lion is very centrally located so it is very easy to walk to the cathedral and other places of interest and there are also lots of good restaurants, pubs, bars and coffee shops nearby. We booked a standard double room and it was of a good size with a bath rather than a shower which we prefer and the beds were comfortable. The staff were efficient and pleasant but the main reason we chose this hotel was that at £42 a night with breakfast it was very good value. Breakfast included a hot buffet with plenty of choice although you can also order from their menu which lists eggs benedict, florentine, kipper and pancakes - we rather regretted heading straight for the buffet when we could have ordered something that would have been freshly cooked but we were rather limited for time. There is a pubic car park just around the back of the hotel which is free overnight (from 6pm tiill 8 am) and the ticket machine adds the hours on from 8am so you can pay for 3 hours in advance and there is no need to get up at 8 to fed the metre, although the car park is limited to a three hour stay. All in all a very nice hotel but try to get rooms overlooking the courtyard rather than the front of the hotel as the street side can be noisy and do look at the hotel website as they can have good deals - we got a good third off.

    4
    « Great for one night »

    This hotel was a pleasant surprise. It's right in the centre of Salisbury so everywhere was easily walkable. The hotel had no car parking but we managed to park in Brown Street just around the corner for under £5. Given our stay was for New Year's Eve our nights sleep was comfy and quiet; no street noise. We didn't eat at the hotel at all; sadly breakfast finished too early on New Year's Day for us but there's plenty of places in town to eat.

    4
    « Nice spot!!! »

    Excellent centre of city location. Nice comfy room, although on small side (56) and bathroom dated. Lovely breakfast and all staff friendly and helpful. Excellent place to stay if on a night out in Salisbury.

    2
    « not a good new years eve »

    we booked as the menu looked good for dinner but this turned out to be the worst part of our stay, restaurant staff showed lack of work ethics took 45 mins to get a bottle of wine then on several occasions there were no staff around to attend to guests only about 40 dinners but most were of the same opinion some 4 guests waited long time for main course we had nearly finished ours staff also stood around in a group talking and making a noise food not up to standard or amount of cheese course room 90 ok but road noise from revellers and traffic bad window dirty inside and out paint on glass not enough mirrors for make up or hair drying bed good breakfast ok told duty manager on leaving of our experience she didn't seem concerned about the complaint

    5
    « Management by Example »

    Spent 3 nights at this lovely hotel. Could not have wished for more. The food very good, well prepared and well presented. Breakfast was a feast and an excellent choice. The Dinner menu was varied and something for every one. All members of staff with whom I came into contact were exemplary. My room was spotless, warm and comfortable. The high standards set at this wonderful hotel can only be attributed to the General Manager who was very much in evidence, thus ensuring that management by example actually works. Thanks to all for ensuring a comfortable and enjoyable stay.

    4
    « Funny Denying Receptionist! »

    Stayed here one night. Tried checking in, Receptionist said Travel Agent hasn't paid for my room, but had paid for my colleagues. I could see she or the hotel had messed up but sorted it with TA. Unfortunately 4 Japanese tourists arrived so we had to wait for them to be booked in. Once they are done, me next. She says you're on the 2nd floor, but mind if you use the lift "you'll end up getting stuck behind them little nips again!" Blooming heck, thought I was in the 2nd world war again! Room was okay. Other member of staff didn't understand the word 'lift'... So I used the stairs! Would definitely stay again...

    5
    « Amazing friendly home away from home »

    On arrival at the hotel we were made to feel welcome, The problems on our first night were dealt with quickly and efficiently. The room was lovely and clean, comfy bed. All the services we needed. Great internet connection, All through our stay we were made to feel very welcome. Food was great, service was great, cleanliness was immpecable. We will visit again in the spring. The location is great and the hotel parking was a real advantage. We did not mind paying the £15 per night for the parking as we knew our car was secure. The security codes on the doors are a fantastic addition. It made us feel our belongings in our room were very safe.

  • 5
    « An overnight sensation »

    Christmas shopping in Salisbury can be a crowd and parking nightmare, but it doesn't have to be. The answer is to make it a mini holiday and drive up on Friday, as we did, and stay overnight at this amazing historic hotel including a pre-booked space in the limited parking area in Brown Street. Our room was a spotless delight with all the facilities one would expect from a "5 star", including the biggest bed ever !. Arriving at 2.00 pm ( the earliest check-in time) we immediately made for the Xmas market and by Dinner Time had nearly completed our gift list. Our Dinner in the Lounge was way up in the top ten meals we had ever experienced during our world wide travels and included a starter of Tempura battered duck balls with udon noodles and an amazing sauce , followed by calves liver, mustard mash & savoy cabbage for my wife , while I continued with an Oriental theme with Char Sui Belly pork, charred Pak Choi and noodles , quite ambrosial !! With an outstanding bottle of French Rose and Ginger and strawberry local ice creams we agreed that Xmas had indeed started. All this and highly professional staff .

    4
    « Lovely Christmas do »

    20 of us had a lovely 3 course meal and disco at the red lion on Friday night. Good portions and lovely atmosphere. I had pork to start with that looked like a fish finger or sausage but once inside it was yummy pulled pork with roasted parsnip shavings.

    4
    « Enjoyable mid-week lunch »

    Four of us had lunch in the coffee lounge area. Our reservation appeared to be non-existent which was not a good start. Fortunately, we had arrived in good time and a table was available. We had chicken and liver dishes. The food and service were very good and we shall certainly return - hopefully for a five star visit.

    3
    « Lovely but tired »

    I like this hotel and have stayed a couple of times, the food is excellent and the staff are friendly. Room décor is extremely dated but the bed's are comfortable and feel like the mattresses have been renewed fairly recently. The bathroom again was very tired but everything worked and the shower was powerful enough not to be disappointing.

    4
    « Better than the sum of its parts! »

    Top Tip No 1: they didn't tell us you need to book a car park slot so recommend you do so. Not the end of the world to park in a multi-storey 3 mins away (£8/day) but best to book a space at the hotel! Perfect location for exploring Salisbury in this quite good and old hotel. Food was okay. Breakfast standard buffet-style but the slightly aggressive head waitress a bit off putting. With fewer guests on the Monday morning, there was no buffet but we weren't told and found out we had to order specially when confronted by an empty buffet! Felt that the lounge/bar area was a bit understaffed as there was an occasional longish wait for someone to appear to take an order etc... but the staff themselves were very pleasant, especially on reception. An issue over a meal in the bar was very well handled. Room was very comfy if a bit tired decoration-wise but no complaints. Expected to be woken by Xmas parties but seemed to be confined to the other side of the hotel and weren't disturbed. Would recommend and will return.

    4
    « Nice Hotel - Good Location »

    Just had 2 nights away to do some Christmas Shopping and stayed here so that we were with in walking distance of everything. The hotel is a short walk from the main square where the Christmas stalls were and it was a good location for everything. The staff were all very helpful and booking in was easy. We had a slightly larger room with a at least King size bed (might have been a Super size) but it was very very comfortable. The room had a separate lounge area with another TV and between this and the bedroom was the bathroom and this all looked over the court yard, so it was a lovely setup. This is a very old hotel and the floors are all wonky and the decoration reflexes the age of the building which makes it very charming. The only thing that let the room down was the paint was peeling off the celling which did not look very good, apart from that the room was very clean. Parking is very limited so book ahead but there is a cheap pay and display at the back of the hotel (£1.70 all day Sunday) so this is not a major problem. We will be back next year as we loved Salisbury and this hotel was good value and good location.

    4
    « Recommended! »

    Stayed for one night on a Saturday in a Superior Double overlooking the courtyard. Very quiet and well appointed room with smart bathroom. All very clean and tidy. Check in was friendly and efficient. Only fly in the ointment was the unavailability of the restaurant for our evening meal due to a pre arranged function. Nothing to worry about though as we enjoyed a lovely meal in the guest lounge. Service was very good. Car parking was in Culver St. multi storey just along the road, which incidentally is free on a Sunday. Excellent location for this hotel for all the delights of Salisbury. We will be back. Congratulations to the team. Recommended!

    3
    « decent enough »

    Spacious and well appointed bedrooms with comfortable and large beds. On the down side rooms overlooking the main road are susceptible to disturbance from late night revellers, so a good night's sleep is not guaranteed. You might expect the bar in a 13th century inn to be cosy and snug, full of character and oak beams but you'd be disappointed. It's not conducive to lingering. Limited secure parking is available for £15 per day but there are car parks only minutes away. We didn't eat at the hotel, preferring to sample other establishments. It is a good quality city centre hotel close to all amenities and that's about it. Not suitable for guests with mobility problems.

    4
    « Pleasant Stay »

    We spent one night here for a little Xmas break . The Hotel is very well placed , short walk from Station , Cathedral ,shops etc. We had a refurbished room on the 2nd floor . Very quiet , nice bathroom although took ages to run a bath very poor water pressure ! Little tip as well take the lift , it took us forever to locate our room , upstairs downstairs , all part of the fun . Very nice breakfast in pleasant spacious surroundings. Plenty of choice , decent coffee and great bread for toasting . Nice and hot as well . Didn't use the bar as there are numerous hostelries nearby but looked OK We arrived by train as parking looked poor , but plenty of car parks nearby . Overall a pleasant stay in a quaint hotel and am glad we chose it over others in the area.

    3
    « Lovely Hotel, but no sleep for me »

    On entering the hotel it has the air of a very expensive place and something special. The place has lots of character, and I really want to say when I got to the reception "Can you get someone to tend the coach and water the horses". I was in room 91 which was a clean and well laid out room. Good clean bathroom. Though if you do have that room, please watch the step as soon as you go in the door. No warnings and can take you by surprise. The evening meal was not so good and the experience was poor. I order Fish & chips in the bar, the gent behind the bar thought I wanted crisps!!! It was soon apparent that English was not his first language. So I had to order my food and beer via pointing.... When the meal came the fish was not hot, yet the fish was well over cooked. I shudder to think. That was rounded off by getting 1 or 2 hours sleep. There was a noise coming from I don't know where that was intermittent. There was no noise barrier on the single glazed window from the traffic outside. To be fair it wasn't the hotel fault being a 13th century building, I hardly expect triple glazing. The breakfast was good though so I started the day half decent. I would hope the management know that if your staff can't communicate with the customers then they cannot give them the service they deserve. It may be cheaper, but it might become a downhill slope if the service isn't there.

  • 3
    « Dinner after a day at the Christmas market »

    12 of ate a pre-booked meal in the bar. The bar is not really desighned to hold that number of people seated for a meal and it would have been better if we had been in a separate room. Regretfully the steaks that were ordered 'medium' all came 'rare' and one had to be sent back to the kitchen. The bar staff was helpful but it would have been better if our trainee bar person could speak better english

    5
    « Lovely lunchtime spent »

    Four of us had lunch here, including 90 year old auntie. The menu had plenty of choice for all of us; the meals were all excellent and service was very good. We were particularly impressed with how quickly an extra cushion was brought, to make auntie comfortable in her seat. I'd love to stay in this historic coaching inn.

    3
    « Could be great with some attention to detail »

    Stayed twice in last week. Had great room recently reburbished. Great bathroom but shower has no pressure and it takes forever to get wet!!! Public areas are ok with mixture of old and modern and need of update in places. However, why have a modern bar in such a lovely old building. Why have open fires and not use them. Ok the are gas but have them on!! Lovely sitting area away from the bar with nice sofas but no atmosphere. Great breakfast on first visit but second stay poor; perhaps weekend staff not same standard. Finally, if you have a bar make sure it is serviced as many people had to go to reception to ask to be served. All little things that could make a great hotel.

    3
    « A little worn around the edges »

    I have stayed here twice in the last two weeks and both times had completed different rooms, one was a traditional room with a four poster bed, the other a more modern room, both were very comfortable but you had to climb stairs to get to them, which is ok, but difficult if you have lots of luggage! They did have a lift to one of the rooms but it was out of service. That being said it was fine for me, but for the elderly traveler this may have caused a problem - the only problem it caused for me was that I had to look at the dirty carpets on the way to the rooms which put me off quite a bit! The bar area was small too, not enough tables, and if you want a small wine you get an old fashioned wine glass whereas if you plump for the large glass you get the more contemporary nicer glass. Now this might seem picky to some, but for someone who likes to have a glass of wine, the glass is very important. Perhaps that is their ruse!? The food is good, definitely worth having, not your usual Best Western offering. Parking is very limited, although the pay and display is very close by and much cheaper than the £15 their car park costs should you be successful enough to get a space.

    3
    « overnight business trip. »

    Stayed overnight at this hotel , and it was great , the room was large and functional , but could do with upgrading , my friend had a room next to myself and his had been refurnished to a very high standard , so i guess the works are ongoing .. breakfast was very disappointing as everything on the hot buffet was cold , not even warm , so i think the management need to address this issue.

    4
    « Quaint and functional »

    I visited this hotel with a group of 9 friends and we were able to get rooms on a busy weekend. The bar area has been revamped and we were able to get a table to drink together. The restaurant had a bit of a restricted menu when we were there so we went to eat out. The staff were very friendly and helpful and the rooms all clean tidy and not too hot. All in all a good trip to a good hotel

    5
    « Lovely Gem »

    I had booked to stay in a different hotel in Salisbury however when we got there they had double booked so there was no room for us so we were moved to this hotel the Red Lion- I am so HAPPY we did. We stayed in one of the refurbished rooms which was just beautiful, the bathroom was huge with a large free standing bath tub - amazing!!! The bar area was newly refurbished too, it was so lovely not dear and service was friendly. The best bit of the hotel though by far is the courtyard sooo nice to sit out in :) breakfast was very yummy too, lots to choose from. Would highly recommend!!

    3
    « Downtown Salisbury »

    Best Western status match got me an upgraded room with view of nice courtyard, large and modern room especially bathroom no major complaints but lacked in room safe and other normal hotel room features. Historic building and area but lack of parking an issue. Nice shopping area and park nearby, decent dining options and close to cathedral. Would stay again just could not rate higher due to parking and not easy getting to/from room with bags. Friendly and helpful staff. Restaurant and bar area, outdoor nice in warm weather.

    4
    « Historical »

    Stay at this hotel and step back in time. I experienced a comfortable and peaceful two night stay. Easy access to Salisbury cathedral. Recommend the cooked breakfast. Room was very clean. Reception staff were helpful and welcoming. Be aware that the hotel parking is very tight; I recommend you park outside the hotel.

    4
    « Very comfortable and super location »

    My Wife and I stayed here for a weekend with friends. The hotel is perfectly located for the city but has no parking.The public car parks are only a short walk and inexpensive.We had a very comfortable room which had presumably been recently renovated with a beautiful bathroom and all mod.cons. Although it was a little noisy from passers-by at night,it's in a city so it's expected. The reception and restaurant staff are very friendly and helpful and the breakfast buffet is very good. The only negative for us were the bar staff; they're friendly enough but completely inept! Overall we enjoyed our stay and it's good value.

  • 3
    « Very nice but parking is a problem »

    I'm a great fan of the Best Western system, whereby it's like going to a chain hotel but not having the irritations of it being too similar to all the others. You know the minimum you'll get, and also that the flavour of the 'original' hotel hasn't been lost. This can sometimes work against you as that can be a bit too much... Anyway, the Red Lion is obviously an old hotel with a lot of history. It's in the middle of Salisbury which is great for a quick stopover as I did. You can walk to a lot of the historical stuff very easily. I didn't eat there but it seems to have a good menu in the restaurant. My main concern - as indicated in the title - is that if you didn't know it had limited parking (as I obviously didn't) that needs to be pre-booked, you can end up leaving your car in a public car park about a hundred yards away. While this is OK, as I was there on a Saturday night, and knowing the English 'yoof's predilection for strong liquor, I spent a lot of the 'post boozing' hours listening to them rolling down the road outside and hoping they didn't see my car as a puking/peeing destination as I'd parked it in a bay right next to the road. Oh well. Happily I can report that they hadn't done a dirty on my car and all was well except for my disturbed sleep.

    5
    « Rob & Eileen »

    I must say as one who has stayed in a lot of hotels on business the service at the Red Lion was excellent, personal and good value for money. The food in the restaurant was first class a real joy The room was of excellent quality too with a larger than average bed good lighting and facilities.

    3
    « RED LION REVIEW »

    Basically the hotel is fine and the staff are very pleasant. However, the hotel needs to have some money spent on it and in my room several of the windows did not fit properly so there was excessive noise from outside. This therefore leads to the average rating. Good location and breakfast was also fine.

    3
    « Familiar hotel in Salisbury »

    With a 800 years of history, Salisbury is a quiet town that you can relax and enjoy the old architect in every corner. Hotel Red Lion is a cozy hotel in the heart of Salisbury, when you enter the hotel you get the feeling of going back in time. It suite very well with the town's history. For a different to other small hotels in England, they are offering you the breakfast buffet that suites for everyone's taste. Excellent service, service minded staff.

    5
    « Lunch in the lounge - would have liked to stay »

    Went here for lunch. Gloriously old hotel brought up to date but retaining the trappings of bygone glory. Lovely courtyard with tables but it was raining so sat in the lounge. Had a selection of four starters in a sort of self-styled tapas: ham hock with homemade piccalilli, wild mushroom and mozzarella arancini, divine duck dumplings in tempura batter with aioli and hoisin sauce, garlic and rosemary baked camembert with a home made roll. Coffee to drink. The bill was £30. We felt we'd had a good meal, elegantly presented.

    5
    « A comfortable and pleasant stay »

    The Hotel is in a great location being close to the City centre. It is a very nice looking period building with an enclosed courtyard which is a very nice space. There's space for unloading at the front of the Hotel and parking in a public car part at the rear - no problem with this. I had a double room, which wasn't large, but clean and comfortable. The bed was great. Bathroom was functional and clean although the shower could have been a little more vigorous! The restaurant was warm space and the food excellent. Also had a great breakfast.

    4
    « A better best western »

    Ive stayed in a few best westerns and generally haven't been particularly impressed, but selected this one anyway as it was really close to bars and restaurants etc. I was pleased I had, it's very characterful and the superior room very clean and spacious, with a beautiful bathroom. One of my husbands funny quirks to determine the likelihood of staying in a hotel again is 1) if there are biscuits on the rooms tea tray and 2) how good they are. And I'm pleased to say the red lion passed with flying colours with not only yummy little shortbread and flapjack bites but a cafetière and 'real' coffee. The bar area and courtyard were lovely for a nightcap, although it would have been good to know that the 11pm closing time only applied to non residents before rushing back to catch last orders.

    3
    « OK but wouldn't rush to stay here again »

    Would like to give a higher rating as the hotel has character and some nice features, but it felt like it could do with some better staffing and investment to bring it up to scratch - we were unimpressed at not being able to check in at the stated time, as the room wasn't ready.

    4
    « The Tribe of Three do a reunion! »

    Great hotel and location in the city centre. You Can walk straight out to restaurants and shops. Clean room, comfy bed, extra put up bed placed in room for 10 year old son. Had room only option as enjoyed eating locally in town! We will be back.

 

Getting to the hotel ...

All directions
·From: Highway. The BEST WESTERN Red Lion Hotel is 70 miles from Heathrow via M3. 10 miles on A30 south of A303. In city centre off Market Square.