BEST WESTERN Hotel St. Jerome,  Saint Jérome

4.0/5  - based on 182 guest reviews.
420 Monseigneur-Dubois Boulevard, J7Y 3L8, Saint Jerome, Canada - See map
+1 450 438 1155 +1 450 438 9440

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Dates

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 182 traveler reviews
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Located in the La Riviere-du-Nord region, the BEST WESTERN Hotel St. Jerome offers a convenient location, exceptional customer service and affordable rates - the perfect combination for business and leisure guests alike. An outdoor enthusiast's paradise, the La Riviere-du-Nord region is full of breathtaking landscapes and plenty of activity - especially with the nearby Mount Saint-Sauveur Ski Resort, the Train du Nord biking trail and lush golf courses. Other nearby attractions include the Casino de Montreal, the Cascades D'Eau Water Park, and local restaurants and shops. As the only four-star hotel in Saint Jerome, this newly renovated smoke free hotel features spacious, well-appointed guest rooms that offer free wireless high-speed Internet access and cable satellite television. Other amenities at this Saint Jerome hotel also include a complimentary full breakfast each morning, an outdoor heated swimming pool and free parking. This Saint Jerome hotel also features a restaurant and lounge located on site for our guests' convenience. Business travelers staying at the BEST WESTERN Hotel St. Jerome will also appreciate the hotel's friendly staff, quiet surroundings, on-site meeting and banquet facilities - which are perfect for weddings and conferences and can accommodate up to 275 guests - and a close proximity to local businesses, including provincial and federal government agencies and Mirabel Airport. Make your Saint Jerome hotel experience unforgettable with a stay at the BEST WESTERN St. Jerome - the area's finest hotel with the friendliest service. Enjoy your stay. Thank you for your interest in Best Western Hotels!

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Room 1

Guest reviews


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based on 182 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
86
Verygood
 
66
Medium
 
17
Poor
 
9
Horrible
 
4
Business Business 53
Couples Couples 70
Family Family 24
Friends getaway Friends getaway 17
Solo travel Solo travel 7
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Hotel St. Jerome,Saint Jérome
  • 4
    « Pleasant Stay »

    Spent one night at this location and found it very well maintained and clean Great Dining Room and very comfortable rooms Friendly staff Would gladly stay here again Location is perfect for travelers adjacent to the Auto Route Can't miss

    5
    « Very Clean »

    Room and bathroom were both perfectly clean and I am very picky on this. Free and fast internet. Fridge, coffee machine and ironing needs included. Restaurant for breakfast was also perfect. We will surely go back to this hotel.

    5
    « great hotel experience »

    Great hotel, friendly and attentive staff. Room was clean and modern. Bed was exceptionally comfortable, and all linens and bed covers were fresh and clean. I would definitely recommend this hotel. My only drawback is that it is not in the immediate vicinity of Montreal. If you're visiting Montreal, this hotel is a relatively short drive to Montreal.

    1
    « Worst stay over »

    Staff was very disinterested and disengaged from the moment I arrived. Made no efforts to address my concerns. I had arrived late and was looking for a place to eat. Decided to go the bar lounge to see if there were any snacks. There was no waiter. Apparently on a break which lasted more than 15 minutes. Did not get a good sleep due to ventilation system which kept turning on and off.

    5
    « A Rewarding Stay »

    Easily accessed off Autoroute15, this hotel offers clean, quiet lodging combined with welcoming, comfortable service which is almost standard at Best Western stays everywhere. Our room was clean, large and bright with very comfortable beds, free WiFi, ironing board and iron, and a well-appointed bathroom with all amenities including hairdryer. Two bath- robes are available in the event that the swimming pool is put to use. The restaurant and bar are easily accessed through the lobby and are serviced by friendly and knowledgeable bilingual staff. A limited wine list is available, as are French and English daily newspapers.

    5
    « Sept 19-23 2016 »

    We were impressed with the friendly staff and that just about everyone could speak English for us, as are from Minnesota, USA. Everything was perfect! Your hotel was our home base as we traveled the Laurentian mountain area meeting cousins. We loved the sit down off the menu breakfast, especially the made to order omelets, home made orange marmalade jam, endless coffee with a smile. The beds are pillow top and area was quiet. The maids brought us whatever we needed quickly and the front desk helped us with directions and suggestions. Hats off to your staff!! I have spent 12 years working in a major hotel myself and appreciate the extra friendly service.! P.S. If you are elderly or have a disability, request a first floor as there is no elevator. Great hotel off the highway with easy access. I will stay here again upon my return trip to the St. Jerome, Canada.

    5
    « Just Love it! Just want I needed »

    We stayed 2 nights too relax unwind and take in the beauty of the Park which is 8 mins away from the Best Western..it's breath taking this time of year with all it's fall colours, duck pond, art in the park etc.. as you walk through in awe..Parc régional de la Rivière-du-Nord!..The Best Western is so clean and well kept it's beautiful. The breakfast that comes with your booking is a full breakfast, so good..the bar is great with 15% off the restaurant, the meal presentation is just beautifully done! The beds were so comfortable I actually slept and relaxed..staff so warm, friendly, and very informative..if you are looking for a little get away too take in some nature, this is the place..Enjoy!

    5
    « BEST STAY EVERY TIME »

    From the moment you arrive at the hotel you are welcome with a smile and a professional matter every time. The BW hotel , restaurant and the bar is a great combo. Good value for your money A perfect Hotel with outstanding customer service

    4
    « Good »

    Good, except that I was charged personaly when I was at the hotel for busness reasons. Also the people I was there were put at the second floor when they should have been put at the first floor since they were elderly.

    4
    « What a Fun Dinner! »

    We were staying at the Best Western for our first night before the start of our Petit Train bike ride. Normally we would never dine at the hotel you stay at, but we wanted no complicating factors early to bed and all that so we headed into the Grill. The restaurant was a bit noisy with a 60th anniversary going on so we decided to have dinner in the bar. Lucky us!!! The bartender, Nancy had us laughing from the first moment. This delightful woman has uncanny comedic timing, made us feel so welcome and well it's hard to describe but we 2 couples had the best time because she interacted so brilliantly with us. She is just lovely.

  • 5
    « Very satisfied »

    I was very satisfied with the room, staff and food. We only stayed at the hotel for one night and was pleased with the room and the check in. there was plenty of parking and to be honest it was very quiet. I would highly recommend this hotel to any of my family and friends. The free breakfast was great, full breakfast.

    4
    « Very good for the price »

    Easy to access by car, very clean hotel, comfortable room with functional amenities, very good breakfast ( included ), not the usual buffet type breakfast. Free parking. Very pleased overall with this place.

    2
    « did not like ..... »

    air conditioning fans run continuously from morning to evening - the window can not be open constantly noisy from them. laundry room is located on the floor is a big negative. the vibration of the machine and the smell of wet clothes - this is also negative. did not like . What was it fool architect who came up with this design ))(( ...

    5
    « My second home »

    Getting a warm welcome at the reception is always the best to start a stay in a hotel. Coming into a clean room with nice prepared bed is important as well. Taking a shower in a very clean bath is a must. Enjoying a great dinner (world best filet mignon) in the hotel own restaurant prepares good for the night. Getting a breakfast combined with a friendly smile brings the sun into your heart. That's the everytime experience staying in this wonderful hotel! Great place to stay!!!

    5
    « Friendly, helpful staff in a great location »

    We received a warm greeting at check-in! The evening staff saved the first evening, after a rowdy neighbor had to be warned; the staff made us want to continue our stay. The room was comfortable and the king sized bed provided a great sleep. The best part of our stay was the morning staff at breakfast - Christine was a hard working and very kind waitress and even helped us learn French. Serge, the manager, was outgoing and friendly. Thank you!

    5
    « Overnight trip »

    This hotel was a pleasant surprise. It was super convenient right off the highway. The rooms were nice. Our bathroom looked like it was updated quite recently but the bedroom seem just a little outdated. The bed however was the most comfortable hotel bed I have ever slept in. I usually have a hard time sleeping in hotels and I had the best sleep. Finally, the breakfast was great. It's inside the restaurant and you get a choice between a few meals. Overall, we enjoyed out stay and would definitely stay again.

    5
    « Well Done! »

    My room was in good repair, very clean, quiet and had a very comfortable bed. The hotel and restaurant staff were great and made my stay very enjoyable. I would not hesitate to stay there again any time I am in the area again!

    4
    « Clean, Friendly and Great comfortable bed »

    Everything was in place. Breakfast had a very good choice. NO rubber eggs. Sunny side up, bacon, even baked beans. IN the B.Western U.S.A. The eggs are rubber, infact too salty, not real eggs. Wonderful choice of all breakfast items and REAL CREAM.

    4
    « Very good place »

    Well located not far from the highway 15 but not affected by the noise, large well furnished room, high quality washroom, good service, included breakfast was excellent. But the hidden type bed is not practical because the night tables are far away, also the air conditioning is a bit noisy.

    4
    « comfortable and convenient lodging »

    A typical BW hotel in St Jerome. Easy access to Hwy 15 (north/south). We stop at this hotel as we travel from Halifax to our Muskoka cottage each spring. A modern renovated restaurant with a complete menu from steaks to fish to pastas. I had a half rack of ribs that was excellent. Reasonably priced with breakfast included.

  • 5
    « 2 stop at the BW same week »

    Very good service at the front desk and the restaurant. Refreshed room and restaurant, very nice and clean. Always a quiet place to sleep. On the first night stay, the hotel gives a discount on the meal at the restaurant, good choise of meal and good food.

    1
    « $100/day incidental debit card reserve »

    Frustrating hotel wasn't up front with incidental hold charges to debit cards. They require a $100/day hold on checking acct for a room that was $129. What incidentals? Long distance calls? No restaurant to charge. No mini bar. Ridiculous. No clear notice online or on phone @ time of reservation. Since it was a same day booking, if I decided I didn't want to stay, and have the incidental charge, they would have still charged me the nights charge for the room. 24 hours later, incidental charge still not released. Will not stay again at Best Western.

    5
    « Great hotel »

    The set-up of our room was really interesting and almost felt like a studio apartment. Very comfortable bed. Clean and nice amenities. We couldn't hear the highway (our room faced the opposite direction). Breakfast was delicious -- a choice from a menu. The one hilarious/weird moment was when we got out of our car when we arrived around 8:30 pm ...and saw a couple engaged in intimate naked activity with only the sheers drawn on their room. Close your curtains, people. :)

    4
    « Week end in St Jerome 8-9 Jan 16 »

    The hotel was a bit noisy at night, we were on the first floor, near an exit door. The parking lot was full on Friday night. The hotel is close to St-Sauveur and well located for the town, close to other restaurants and amenities. We enjoyed the restaurant, WIFI and the friendliness of the staff. The room was spacious and clean.

    5
    « Perfect stay »

    Visited our family for a couple of days with an overnight at this hotel. It is perfectly located just off the highway, close to many restaurants, gaz station and even a Tim Hortons right across the street. Stayed in an Executive Room (King bed). Very spacious, very clean with fridge, coffee maker, flat screen. There is a restaurant and a nice bar at the hotel for a nice meal or a quick drink. It also includes a free full breakfast in the hotel's restaurant. Everything you need for a short stay. The hotel is also located about 10 mins down the road from the St-Sauveur ski resort. All in all, a very nice, clean hotel at a decent price, perfectly situated.

    4
    « good service and good breakfast »

    The hotel staff provided a professional and friendly service. I like the breakfast, it is very nice and somebody service you instead of self service. I'll come back more often for this hotel for sure.

    5
    « "BEST" Best Western in Canada »

    If in St Jerome Quebec, stay at this Best Western. All staff are wonderful. Clean, friendly and helpful. Great quiet location. Close to Moron Heights, a lovely Quebec town, great eating and cafes. Also, Dieu De Ciel micro brewery in St Jerome is a must for great fresh craft beer and wonderful food.

    4
    « Good stay. »

    Good place. Clean, quiet rooms, great breakfast. Staff were polite and helpful. Conveniently located, we stayed for one night. Nice bed, big TV, all the amenities. Bathroom was spotlessly clean, nice selection of products, shampoo, lip balm, lotions etc. Would definitely recommend.

    4
    « Convenient location & amenities »

    Based on other great reviews, we picked this hotel as the starting point for our cycling trip on Le Petit Train du Nord trail. It is conveniently located right off of Hwy 15 N and there is a Metro right behind the hotel to get food and drinks. Check in was efficient and staff were pleasant. There is a secure storage room for bikes, the rooms are nice and beds are comfortable. Breakfast was available starting at 7 am and since the Autobus website indicates to be at the train station by 7:15, we missed breakfast. Ideally, a 6:30 am start would give the cyclists time to grab breakfast.

    4
    « Satisfied »

    I have stayed at this hotel many times for different reasons and for varying lengths of time. I have never been disappointed. The bar and restaurant on site are good places to go when you don't want to leave the hotel.

  • 5
    « The start of a cycling holiday. »

    We were going to cycle Le Petit Train du Nord Rail Trail. You are picked up in St. Jerome and this hotel is quite close to where you leave your car. The rooms were a nice size and well appointed and very clean. The bed was very perfect. Check in and out was easy. Breakfast which is included in your room rate was tasty and arrived at our table quickly. Loads of choices are available in the breakfast menu. The service staff are fast and efficient with your breakfast as many people have to leave early for the rail trail pick up. This is a hotel where a lot of energy has been placed on employee training. Kudos to the managers as you have an excellent staff that obviously enjoy working at your hotel. I would definitely stay again because the service is too darn friendly to go anywhere else.

    4
    « Great staff, good value »

    Front desk staff was exceptional - attentive, helpful, friendly, efficient. On-site restaurant is an excellent value, but service is hit-or-miss. (DO order the steaks; DON'T order the fries.) Ground floor room was surprisingly quiet - bed was good, pillows a bit lumpy. Shower amenities good quality. All in all, comfortable and cordial place to stay.

 

Getting to the hotel ...

All directions
·From: Dorval International Airp Take 13 North, and keep going on 640 East. Take direction 15 North and take Exit 43 E (downtown St. Jerome). Turn left at the first traffic light (corner of Demartigny and Mgr Dubois Road). The BEST WESTERN Hotel St. Jerome is approximately 45 minutes from Dorval Airport. ·From: Mirabel Airport Take direction 15 North and take Exit 43E (downtown St. Jerome). Turn left at the first traffic light (corner of Demartigny and Mgr Dubois Road). The BEST WESTERN Hotel St. Jerome is approximately 20 minutes from Mirabel International Airport. ·From: Toronto. Take 401 East to 20 East, then 40 East to 13 North. 640 East to 15 North, take Exit 43E (downtown St. Jerome). ...

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