BEST WESTERN Hotel Bayfront Inn,  Saint Augustine

3.5/5  - based on 652 guest reviews.
16 Avenida Menendez Avenue, 32084-3601, Saint Augustine, United States - See map
+1 904 824 4482 +1 904 829 8854

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Outdoor pool
    Outdoor pool
  • Safe deposit box
    Safe deposit box
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
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The BEST WESTERN BAYFRONT INN is located in the heart of the historic district on the beautiful Matanzas Bay. This 1950 historic hotel conversion of 59 comfortable petite and cozy rooms while still offering all of our signature amenities and exceptional first in class service. The hotel is equipped to meet the expectations of our guests. Personal attention, friendly faces and a quaint family atmosphere is the foundation of what we strive to provide our guests. Having the ideal location within walking distance of all major attractions in the historical district, the BEST WESTERN Bayfront Inn has much to offer. The BEST WESTERN Bayfront Inn invites you to see the Spanish Quarter, a restored eighteenth century section of old St. Augustine. Here, Spanish soldiers and settlers lived with their families close to Spain's Florida fortress, the Castillo de San Marcos. Explore the Spanish Quarter and all of downtown St. Augustine, all within walking distance from your door step! We are convenient to the many sites, sounds and tastes of the nation's oldest city. For simple sightseeing we even offer sightseeing tickets and Old Town Trolley pickup right on site. In addition to telephones, wireless Internet access, and cable television, all rooms also contain refrigerators and microwaves for your convenience. While you are here, casually walk down narrow brick streets to quaint taverns, restaurants, shops and balconied Spanish homes. Watch the fishing fleet as it puts to sea each morning. The old fortress, Castillo de San Marcos National Monument, is virtually next door, as are tennis courts, an ice cream parlor, coffee shops, restaurants and historic attractions. Enjoy your stay.

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Room 1

Guest reviews


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based on 651 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
210
Verygood
 
206
Medium
 
118
Poor
 
68
Horrible
 
49
Business Business 19
Couples Couples 308
Family Family 190
Friends getaway Friends getaway 76
Solo travel Solo travel 17
Cleanliness
Location
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Service
Sleep Quality
Value
BEST WESTERN Bayfront Inn,Saint Augustine
  • 4
    « Beauitful view. »

    Two thumbs up! Walking distance to the fort, water views from the big balcony, really convenient. You can't go wrong with this place. Room was comfortable, parking is tight but they help you when parking and you can leave your car there and catch the trolley right outside.

    5
    « Terrific Service and Personnel »

    We stayed at the Bayfront only three weeks after hurricane Matthew and found it to be in excellent condition. Location is a big plus for this hotel. Most importantly the people who work here are excellent ambassadors for their employer. Ms. Julie Johnson the front desk day manager was exceptional. She was attentive to our needs and desires. I observed her patience with other hotel guests when they were concerned about local weather conditions which obviously she or the hotel did not control. Ms Johnson was also extremely knowledgeable. She was an excellent source of information for what to do and where to go.

    4
    « It's all about location »

    The hotel was older and the room small but that is expected when you visit one of the oldest cities in the US. The room was clean and comfortable. Parking was limited but a staff member came out and helped me out with finding a spot and directing me so that was very helpful. The location was great. Right in the middle of everything. Walking distance to all the downtown areas. As I mentioned the staff members were very accommodating and very helpful going out of their way to help me. Awesome staff! I would go back for a quick stay/short weekend. Anything longer and i would need a bit more room.

    5
    « Overnight stay »

    The hotel is very nice and clean. I only wish they offered a continental breakfast. But other than that I would highly recommend it. The staff was very nice. I didn't have a reservation but we were still able to get a room.

    5
    « Great Location and Great Staff! »

    This Best Western was recommended to us by a staff member of a B n B in town. I'm so glad we took her recommendation. It was clean, neat and the view was amazing. Tre the manager and Samantha went above and beyond. They were professional and knowledgeable of the town and helpful with internet and any other questions we may have had about the room or the town St. Augustine. We only stayed one night but by the time we left I felt as though I had two new friends in St. Augustine! You guys were great and thanks so much for making our short stay such a wonderful experience!!! Wish I had more experiences like this one.

    5
    « Wonderful staff and great place! »

    We went for a quick weekend getaway with no reservation and they were able to accommodate us. This was awesome considering they were hosting 2 wedding parties that weekend. They gave us the bay front room. It was beautiful and clean. Great location. I parked and we never had to drive the rest of our time there. The staff there (especially Aaron) were so helpful and nice! We will definitely be back :)

    5
    « great stay »

    clean rooms and friendly staff Julia was very kind and prompt with her service in helping us find great places to eat and getting around St Augustine. The outdoor balcony was small but there were small bench seats just outside the room. The location easily accessible to old town. We will be planning another trip there!

    3
    « Second visit »

    This was the second time we stayed at this Best Western. Love the location and convenient parking, but we found we could not enjoy the outdoor space. The pool and the out door balcony overlooking the fort and the harbor are lovely, but we were not able to enjoy either of these areas because of ever present cigarette smokers. My husband is allergic to cigarette smoke. Every time he tried to spend some time outdoors, he had to return to our room. We will not be staying there again.

    4
    « Nice Room in a Great Location »

    This is an average hotel, for the most part, but its location elevates it a bit. It's only a few blocks away from Old Town, shops & restaurants, with a great view of the bay. There's an upper level deck where you can hang out and have a snack or a drink. The pool is kind of shoe-horned into a corner but it's good enough. Parking is extremely tight and they're now charging extra to park on site. Our second floor room was large enough and clean; a/c worked fine. The people manning the desk were courteous and helpful. Hurricane Matthew might have done some damage to the first floor rooms since much of St. Augustine was under two feet of water so I'd inquire about that if you're planning on visiting.

    1
    « $40.00 a night hotel »

    Total disappointment, when I called to make my reservation I asked if the room had a bay view I was all the rooms have a bay view but not all are bay front. When we arrived and went to the room there was no bay view, we where facing the parking lot. The bathroom was tiny, you had to go in move to the side so you could close the door. When I went to complain to the manager about the view he told if I go into the parking lot I would be able to see the bay and that is a bay view. I told I can't see the bay from my room like I was told he said that was the best he could for me. When he left a very nice helpful worker took me and showed me room upstairs that had a view. The stay was one big let down. The shower water smelled like rotten eggs and when you wiped yourself off there was a brown rust residue on your skin and the room smelled like rotten eggs for an hour after your shower. I would not recommend this hotel to a dog. This hotel is worth maybe $40.00 a night, and that might be too much. Do yourself a favor and do not stay here.

  • 4
    « Great Place To Stay »

    Staying at the Bayfront Inn in St. Augustine is a very convenient thing to do. It's in the middle of all things 'touristy'. Even though it's at ground zero/tourist central, the room was quiet. It was clean too. No problems in that area. Aaron, the front desk clerk was very helpful and pleasant. We would certainly stay there again.

    2
    « Poor Experience as Best Western by the Bay, St. Augustine »

    Construction going on on the first floor, lots of dirt, lots of trucks, nose level during the day above acceptable, noise level at night above acceptable coming from Bar in the back playing extremely loud music. No breakfast, check-in staff very unfriendly and moody. Room was clean and housekeeping staff was pleasant - not a good value, not a good experience.

    5
    « Great Location »

    Stayed in this hotel on the first floor in August 2016. Great location, you can walk to just about every attraction. They had a small pool, but it is a decent enough size for a quick cool off. Parking was $10 a day, but worth it as parking in St. Augustine can be difficult. The front desk staff was very nice and helpful with giving information about the area.

    5
    « Super clean. Friendly Staff! »

    The rooms were really nice and clean. The staff went over and above with every request. Nico the parking attendant really knows what he's doing! He got every car in that small lot without having anyone blocked in.

    5
    « Exceptional Service »

    My friend and I arrived on Wednesday, October 5th at 10 a.m. Tyler was nice enough to let us check in and park at that time. The location was excellent, the room clean and well-appointed. After seeing the sights for a couple hours, the weather worsened and we decided it would be wise to leave ahead of Hurricane Matthew's arrival. I called Tyler and asked him if we could have a partial refund. He refunded our complete purchase price promptly and let us leave our car in the parking lot until we could connect with the rest of our party. We will definitely stay here on our next visit! Thank you for your kindness and understanding, Tyler

    5
    « Happy Place »

    I have always loved Saint Augustine. Recently started staying here to be closer to Old Town. Lovely accommodations and great view from bay facing window. What really sold me on this place though was the staff. Julia in particular bent over backwards to make sure we had everything we needed, from tickets to dinner recommendations. I highly recommend seeing Julia and staying at Best Western Bayfront.

    3
    « trip east »

    Paid for a view got a small one not happy paid more for a view would not pay extra again .Staff good and helpful ,room clean but noisy will stay in the back next time brown paper sack breakfast ,nice breakfast coupon next door Nice location close to history

    5
    « Close, clean, very helpful! »

    Close, clean newly renovated room, and check in staff was very helpful and happy. There is parking right in front of your room for an extra $10.00 That's a bargain in St Augustine where parking is hard to find and expensive. This hotel is right on the main street and next to the old town. It is located across the street from the fortress and the Old City Trolley stops right outside this hotel! the pool was refreshingly clean and nice.

    5
    « Awesome service »

    I walk into the Best Western Bayfront and was greeted with a smile and a hello. Julia was super helpful and I would definitely recommend this hotel it has a great location and resonable price. We will definitely be planning another trip soon.

    4
    « Excellent location for a great St Augustine visit »

    The Best Western Bayfront Inn is a great place to stay when taking friends and family on mini-vacations and road trips. The facility is older but the adjoining rooms we stayed in had been recently refurbished, the bathrooms remodeled and freshly painted. We overnighted when TS Hermine blew through Florida and our first night was eerily quiet - we did manage our planned Haunted Pub Crawl but by the time we reached out last stop the pub had closed in preparation for the worst of the storm. Our guide was able to get the manager to open up and let us complete the tour. The Best Western night staff were helpful in setting us up with late night pizza delivery from the only business still open, and the next day, after we decided we needed more time to continue our St Augustine tour, they were extremely helpful to book both rooms for another night without having to move rooms. Overall, a very good deal in the perfect location for a St Augustine visit.

  • 4
    « Nice hotel for a nice price »

    I was very pleased with the hotel for the price. It was very conveniently located. They were closing it for renovations after I left. The only complaint I has was about the parking. During the week is fine, but on the weekend it is very hard to park. They do have a lot attendant, but I had to track him down and ask for help.

    5
    « excellent »

    We stayed there last year and again this year and plan on staying there again next year. Great hotel in a great location. Would tell all our friends to stay there. We had a wonderful time staying there and even enjoyed the pool.

    5
    « Fantastic »

    This was a fantastic hotel, we chose to stay here after running from a roach motel just outside of town (see Howard Johnson review). The lady on check in was lovely and friendly, the rooms were fantastic and the overall condition and location of the hotel was A+. Even 10 dollars for a days parking was cheaper than most places in the centre of town. I would definitely recommend this hotel to anyone.

    4
    « Great Location »

    I primarily picked this hotel because of the location. It was close to many of the attractions we would be visiting. Don't be turned off by the size, it appears small but it has a lot to offer. One of my favorite spots was the patio area which was located upstairs overlooking the bay. We would have a drink before heading out to dinner, and one night we came back and had an after dinner drinking while admiring the sunset. Parking can be a little tight if people don't park wisely. Our room was small but very comfortable and very clean. It served it's purpose.

    3
    « Good location »

    The location is excellent and within walking distance of many attractions. Parking is very tight. The room was nice enough and clean, but our room was much smaller than I anticipated. The bathroom is also very small. My biggest complaint is that the window air conditioner was extremely loud. Combined with the loud music from the outside band that played nighlty at the bar located directly behind our room, it was nearly impossible to hear the television or get any sleep before midnight. The staff was friendly and courteous.

    5
    « Wonderful location »

    We have stayed in this motel quite a few times and have always been pleased with the renovated rooms and service. Easy parking too! They have a nice patio area upstairs overlooking the bay which is a great place to have a drink before or after dinner or both. Very clean.

    3
    « Good small hotel »

    An effort has been made to use existing buildings along the waterfront in St. Augustine. This hotel is located in an old building, but the small rooms offer the amenities of a larger hotel. It was clean and comfortable, if somewhat crowded. The location was very good.

    5
    « It's all about location and beautiful Views »

    We talked to a friend and decide to visit St. Augustine and stay at the Best Western Bay front Inn. The hotel is in a great location to the green shuttle which I recommend purchasing and look at the packages you can get along with the shuttle pass. It runs normally from 7:30 ? 4:30 pm and the hotel is stop 7. The staff was awesome and we were able to check in early. Self parking is $10 which is good due to the limited parking around town. There are a lot of places around the hotel to eat and drink that are within walking distance even after the shuttle stops running. Keep an eye out for the yummy places we ate and drank at. If you're interested in a bay view is sure to book either room 101 or 201. We really enjoyed and will be back again when the weather cools down and would love to be in room 101.

    5
    « Great Value, Great Location »

    Went to St. Augustine to help move a friend's kid into Flagler College. Wanted to stay within walking distance. Our room was on the first floor. The live music could be heard through the walls, and Peg Leg Peggy above us would be an issue for light sleepers, but it didn't bother us. The room was surprisingly spacious and well updated. The parking is tight, but the staff is there to help maneuver cars and there was never an issue. Overall, great location close to everything downtown. Definitely will stay again without kids so we can enjoy more of the nightlife.

    3
    « Location, Location, Location »

    Things I like about this hotel...the location it's within walking distance to everything and is a green trolley stop. If you have a green trolley ticket you'll never need your car. You can take the trolly to every major attraction and it also has a free beach shuttle. Now on to what I don't like... The beds are hard as rocks, the bathroom is really small and there is no space to change so if you are with other people it's not convenient. Also there is a bar next to the hotel that's open late and you can hear the people so if noise bothers you this is not the room for you. The shower head is really bad takes forever to rinse off under it. And the shower curtain doesn't close all the way so the small bathroom gets soaked. Hope this helps you make a decision.

  • 5
    « Location...location...location »

    This hotel is in the best spot in St Augustine! Once you park your car there, you don't move it....use the trolley to get around. Rooms are on the smaller side, but you only sleep and shower there! Best location!

    5
    « Great Experience »

    One of the Best Experience at a Hotel...from Check In to Check Out!!! Great Service - Everyone went out of their way to meet our needs. Good Price - They offer all types of discount. Slept like a baby Room was clean Perfect Location - lot's to do & experience

    4
    « Pretty good! »

    Clean great location and cold a/c. Can be a little loud if you get a ground floor corner. A small price to pay for this location. Bathroom is small but clean and water is hot. Once you park your car you won't need to drive it again unless you want to go to the ocean side. It faces the bay for great sunrises and excellent jogging!

    4
    « Good middle of the road choice »

    As others have said, what marks out this hotel more than anything else is its location. The rooms are smaller than average, but the bed was comfortable and everything felt really clean. The welcome from staff was excellent, including help in parking the car in the very cramped car park. The shower was disappointing. A kind of pod affair, like you find in a budget hotel. Coffee was available in the morning, but I chose to get a proper caffeine fix from the coffee shack round the corner. There's only so much brewed watery hotel coffee a man can drink.

    4
    « In the heart of all the action »

    I came to St. Augustine on business about a month ago, but I brought my family to give them a mini vacay while I was working. We live in a small surf town and we don't have a lot here we haven't already explored so it's really fun to get out and get a taste of different culture. St. Augustine has so much to offer from museums, art galleries, to coffee shops, ghost tours, some amazing restaurants, and street musicians. The old cobblestone streets and interesting architecture are what makes this place so unique. We were really hoping to find a sweet little Bed and Breakfast to stay in but we kind of waited until the last minute and found ourselves eating dinner scrolling through google for hotels for the night. We had walked past the Best Western earlier and it came to mind after we were tired of searching. We drove over and walked into the office only to be greeted by a friendly clerk and in no time we were settled in our room. We had great room amenities (fridge,microwave, fast wifi, cable,blowdryer), super cozy beds, and our bathroom window opened out to the storefronts on the cobblestone streets. We took a late night swim and retired for the night. In the morning we grabbed coffee and explored some more before check out. This is the perfect location and a great family setting to stay when in St. Augustine. SInce that visit we have been back and upon arrival the Front Desk Clerk Aaron made us a fresh pot of coffee and gave us some great restaurant suggestions. I highly recommend this hotel, and this city!

    5
    « Better than ever »

    We love this place for the location. It helps that the rooms are clean, the beds are comfy and the staff is great. The young guy who checked us in was a great nighttime employee and was very aware of what was going on on the property. He even walked the grounds thoughout the evening which makes you feel just a bit more safe. Great little spot. You won't regret it.

    4
    « My Vacation »

    Nice room over looking the bay.Room were clean and service staff great for asking info on surrounding areas. If I had to give a little squeak, the bath room is very small. Other than that good to go.Right in the middle of the action.Park your car and walk to everything.Bring your sneakers,lot to see.

    3
    « Great Location.. Not so great accomodations »

    I've thought on this one for two weeks. The location is really really good. You can walk to all of St. Augustine's cultural offerings. Parking is tight but once parked you won't need the car unless you want to visit the beach. The room was average at best. The bathroom was so tiny you had to straddle the toilet to shut the door. The water was really horrible. It's that Florida water that gives you the feeling you aren't washing all the soap off your body. Maybe their treatment system (most other $250+ a night places have them) was not operational when we were there but.....The staff was a bright spot in this property. Very nice and willing to help. Extra star just for them.

    5
    « Great hotel to stay in »

    I highly recommend Best Western Bayfront. The staff is friendly, rooms are clean and roomy. Parking is a little to be desired but we were never without a parking spot. The location is perfect, you can leave your vehicle and walk all over the historic district.

    4
    « Great Service, Great location - Bay front and central to restaurants and attractions »

    Our friends and our travel agent recommended the Best Western Bayfront as a good place to stay for our first ever visit to Saint Augustine. They were spot on. The staff was very friendly and helpful The property is in a great location - bay front, diagonally across the street from the fort, across the street from the horse drawn carriages, easy walking distance (2 blocks) to Hypolita and St Georges streets and all of the restaurants and shops. We did not need to use our car the entire stay. There is a parking fee ($10 per day). There is no complimentary breakfast as with most other Best Westerns (coffee is available in the lobby) but as we are platinum members, we were given a coupon for each day that gave each of us $5 off at Mary's restaurant next door. The tour trolley stop was right in front of the hotel. The trolley tickets are $25 per person and good for 3 days; you can buy them at the front desk. The tour has 21 stops (hop on and off) and takes about 90 minutes to complete. There is a nice size pool and towels are provided. There is a very nice bay view patio where guests can sit and have their coffee in the morning or sip cocktails in the evening. We enjoyed our stay and highly recommend this hotel.

  • 4
    « July in St Augustine »

    Stayed for 3 nights, bathroom is tiny but location can't be beat. Didn't use the car, can walk or take the trolley everywhere. Room was clean, the air conditioner worked well. The staff is especially friendly and helpful.

    4
    « Great Spot to Enjoy Historic St. Augustine »

    Our first time to stay at BW Bayfront and Julia did a great job helping us book the room while traveling. Aaron was the night manager and did a wonderful job - very accommodating and actually brought a fan to our room at 11 pm. He also assisted in booking a future reservation....Nice classic Florida motel with updated rooms, good parking, very clean and a wonderful pool. We will return........

    4
    « Great location! »

    The location can't be beat. We had a handicapped room ground level. It had been remodeled somewhat and was clean. Rooms are small. The last time we stayed there we were on the second level. That room was small too. We arrived in the afternoon and it wouldn't have been worth it to get trolley tickets for a couple of hours. My Husband talked to the gentleman in the office and he gave us a card for Hoppers. A young man came and picked us up in an oversized golf cart and took us to the Fountain of Youth and on a mini tour. We were so happy. In the evening we were able to walk across the street and go for a ride in a horse drawn carriage. Would stay there again.

    5
    « Hidden Gem »

    This place may not look like much from the outside, but the rooms are incredible, and you cannot ask for a more attentive and helpful staff. The downtown location is perfect if you're there to see the historical points of interest, or if you want some casual shopping in the exciting St. George Street marketplace. I really can't recommend this place highly enough. We came in expecting average, and were completely floored.

    1
    « Very Disappointed »

    From the time we arrived and realized that the phone and microwave were not working we requested maintenance service. We were told repeatedly that it would be fixed. However, from check in Thursday until check out Monday these problems were not addressed. Also, we requested clean towels after my little boy was sick one afternoon. 3 trips to the office and 4 hours later we still did not have clean towels. Fortunately there was 1 towel available out by the pool so I was able to get him cleaned up.

    5
    « 4th of July Fireworks View from Room »

    My wife and I spent the 4th of July in Saint Augustine, FL and enjoyed our stay. Liked the hard floors and qualify of the room but more was the location of the room. It overlooked the fireworks display at Lions Bridge. Actually this is the only hotel that is right in the center of the fireworks action. Another good feature was the noise of the air conditioner that kept down the music and bar conversation in the bar behind the hotel. Don't know if that was by design but it was a perfect noise buffer. Great location and accommodations near many restaurants and bars.

    3
    « Best View of Fire WorksShow »

    Although this hotels' location is probably one of the best is St. Augustine it does not justify the room prices, they also charge you to park. Rooms although comfortable are very small, the bathrooms are extremely small. Over all not a bad place to stay.

    4
    « Location, Location, Location!! »

    This hotel is immediately next door to the Castillo de San Marcos and overlooks the bay. Sunrise is beautiful and we enjoyed watching the light fade over the sailboats in the harbor! We were just a few steps away from the Castillo as well as the other historic parts of St. Augustine- right in the heart of the action. The rooms are standard for an older hotel, which matched the historic vibe of this city. Very clean, great linens, huge TV. There was a microwave and refrig for convenience. Check-in was easy and the clerk was friendly and accommodating. Breakfast is on-your-own at the small restaurant next door, which was fine with us. The hotel makes maximal use of the space in the parking lot- we were able to park our truck with no problem, but there is a small daily fee (typical for this area and less expensive than had we tried to park elsewhere). We will visit again!

    5
    « Great Location »

    This hotel's location in Downtown St Augustine is wonderful..close to everything and lots of sightseeing and restaurants that you can walk to. The front desk a little indifferent..we had to check in early as we had an early flight..we check in at 9..while I did not expect to check in at that time, I had hoped that they would have had housekeeping to our room as soon as the previous guests checked out (which is 11:00)..I called at one and the room was not ready..I saw the housekeeper do the room at 2:30, so we did not check in until 3.....this was their deluxe room and I thought they would give us some consideration. I did not mind that they had to do the room at 11, but knowing that we were in town, should have prompted the housekeeper to get the room done before 3..It was an extremely hot day and we are seniors, so it was difficult to kill 6 hours...next time, I will make an alternate plan and ask that they check our luggage at least....like I said the hotel has a great location. i just found the front desk not the best..also I left a wake up call which we did not receive

    5
    « Very clean very pretty very dog-friendly »

    The hotel was very pretty and the style went well with the location. The person who prepared ourring left the towels in the shape of a heart on the bed with a little note I thought that was an extremely special thing to do everything was extremely clean no problems with any of the service whatsoever everything worked well also we had our small dog and no one gave us any problems with that everything was very convenient for him. I would highly recommend this hotel to anyone who is planning on going to st. Augustine especially if you have a pet!

  • 5
    « Old style, meticulously updated »

    We are long time local residents and decided to celebrate our anniversary with dinner and hotel in our Ancient City. Even though the BW Bayfront is absolutely perfectly located, we always passed it up because of a very old fashioned look. But SURPRISE SURPRISE, it is wonderfully updated, still reflecting a bygone era, but lacking no comfort. The retro feel is FUN. Very amiable staff, impeccable housekeeping, $10 parking (Hilton Bayfront two doors away charges $22), free served sit down breakfast in a cozy cafe overlooking the bay. Keep in mind, the structure is quite old and sits next to salt water, so in spite of obvious careful maintenance, walls may not be perfectly flat, doors stick a bit, etc. WiFi is unusually strong (we travel extensively) for a hotel. Plumbing fixtures are top quality and ultra modern, a/c at least in our room very quiet and effective. Our conclusion: BW Bayfront if more fun and interesting than the many newer, cookie cutter, everything as expected hotels, and a fun and not boring hotel is part of what makes a great vacation.

    4
    « Great Stay »

    Very Good... Great Location... Within walking distance to almost every attraction. The staff are very friendly and knowledgeable. This is my second time staying at this hotel and I always enjoy it and look forward to it again the next time I am in St. Augustine.

    5
    « Great St. Augustine Trip »

    We enjoyed our time in St. Augustine and the Best Western was the perfect location for our trip. The hotel was very nice and clean, the bedding was ideal for a perfect night sleep. The staff were professional, friendly, helpful at all times and answered all of our questions. We recommend this hotel to anyone!

    3
    « Clean but very tiny »

    There are roads on all sides of motel which makes it noisy and the room is very small and bath is tiny. Location is great, staff was excellent, clean but there was no phones and when I asked they said they were upgrading =phones???? I just don't like such small rooms and bath, plus there is a outside bar on street behind them which plays music until late.

    4
    « Excellent Location, Beautiful Views of the Bay »

    We loved the location, the property was well laid out and well maintained. We had numerous mix ups with the Front Desk before during and after our stay, but the one thing that shocked me was the lack of House Keeping !! Two out of our 3 mornings there, we came back to our room and it had not been made up and we had to call the front desk to get towels. I have never experienced this before. My Daughters room was the same.. no beds made first morning..called front desk for towels. Their second morning the beds were made but they had NO towels, and all of the used ones were gone so no re use was possible. Again calling the front desk for towels. Very curious service. Other than that we were pleased with the Hotel. The Pool area was nice as well

    5
    « Great hotel and great service »

    We stayed one night and we were very pleased. The room was very nicely renovated although a little on the small side but we knew that from their website. The room was very nicely done very clean and comfortable. The staff was so accommodating they told us about things to see gave us information on the trolleys. We went up on their balcony with a great view and nice breeze off the bay. We were totally satisfied so much so as we are planing a return visit for several days. We would highly recommend this hotel.

    5
    « nice place, nice views »

    easy check in, nice rooms, great view of the water, awesome location close to all the restaurants and shops. Harry's restaurant has out door seating that allowed dogs as long as they are well behaved.

    5
    « Great stay! »

    Our room was very nice, clean and spacious. From our window we could see the Bay. The location was also great. On walking distance from the historic area. Free wifi worked great! The people at the front desk were very friendly and helpfull. We had a very nice diner at a Mexican Restaurant wit a seaside terras on the 2nd floor. Really great location.

    5
    « nice hotel »

    This is a very nice hotel. We've stayed here before. Location is the best! Walking to just about everything. Value for the location was excellent as well. The staff was very helpful and took us to our room. Outdoor pool areas was very nice and so was the outside sitting area. Would stay here again.

    4
    « Great Location »

    Good Hotel for the money. Better Hotel for the location. Located one block off of George St in the heart of the Historic District. Right across the street from the Bay. Room was clean and welcoming. Would definitely stay again.

  • 5
    « St. Augustine Bayfront »

    This hotel has excellent staff and amazing location! When I return to St. Augustine...I won't be staying anywhere else! The entire staff is ready and waiting for anything you need and are more than happy to do it...the location is central to everything fun in and around downtown and has great connection to all attractions including trolley system!

    4
    « Great Staff »

    Staff and Bell hop are extremely helpful at this location. The local shops make this an ideal location to leave your car behind and just walk the smaller streets to experience what the location has to offer.

    4
    « Beautiful setting »

    Very nice hotel, we arrived early and a room was made available to us. Front desk staff sorted out our trolley tickets so we could go exploring. Trolley stop right outside hotel. parking is tight but no problems as you don't need the car as all the attractions are walkable or accessible via the trolley ride.

    4
    « Seems to be best located best western in town »

    Positioned looking to castle and to the rear is the colonial quarter it is ideally positioned for exploring on foot. Rooms are freshly decorated although the taste in furniture and wall colour is a little 80s. Beds are comfortable. Bathrooms are small but functional. Parking on site means you can leave it alone as soon as you arrive as the town is best explored on foot. Staff helpful and no breakfast included but Mary's cafe next door did lovely breakfast.

    5
    « Perfect Place for kids »

    Clean pool and comfortable beds in a great location. Perfect for the kids with the fort across the way and the trolley stop in front. Good coffee in the lobby and great little diner for breakfast next door. Meehans has the best food in town. Chef Casey does the best curry special there.

    2
    « Guest Sandra LoBue »

    Poor Quality of room for the price. Parking was horrible, jammed us in and we couldn't get car out for an evening ride. The air conditioner was behind the bathroom door so we couldn't feel the effects.

    5
    « great stay »

    very nice would highly recommend this hotel. Parking is tight but manageable. Great restaurants within walking distance Perfect location for easy walk into the city. Trolley stop right in front easy on and off.

    3
    « Very Over Priced »

    Close to downtown but very average versus rate charged. Staff not friendly at all. They charged $10.00 to self park, no choice was given for alternative parking. Lot was congested and hard to manipulate car in and out. Back wing is very noisy as there is a bar with music until late directly behind the rooms. One good thing, the music was good.

    4
    « Great location! »

    Great view of the bay front from our hotel room. We were in a room facing the bay so we could see the bay and the Bridge of Lions from our window. They also have a patio area where guests can congregate and enjoy the relaxing view. Beds were comfortable and room was clean. No continental breakfast available. Main downside to room was that the bathroom was extremely small. I don't know if they're the same size in all of the rooms but the one in the room we were in was tiny. Front desk staff were very pleasant and helpful. When we went out for the evening, a safety cone was placed in our parking spot to hold it open for us. Trolley stop is right outside so very convenient. Many restaurants and shops within walking distance. Positioned between the Bridge of Lions and the Fort.

    4
    « BEAUTIFUL BAY FRONT SETTING IN HISTORIC DOWNTOWN AREA »

    The setting of this motel is right across from the bay, and within walking distance of the historic downtown area of St. Augustine. We were in a second floor room at the center of the property, so we had one of the best views in the entire motel.....with chairs placed right outside our door where we could sit and enjoy it. The room was nicely updated with two very comfortable queen beds, dark wood furniture, a small refrigerator, and other standard amenities. The front desk staff was very friendly, helpful, and efficient. Yes, the parking lot is on the tight side, but the front desk clerk came outside and helped us park in our designated spot.....so it really was not a problem. There were a few areas where i think improvements / changes are in order. One is that the motel charges $10 per day for motel guests parking in their lot. I know that quite a few of the other area motels do this, too, but I don't think that makes it okay. I would rather pay a bit more for a room, than to have to pay for my car to stay where I do. My other comments are related to the room. The floors, which appeared to be a wood laminate, were very pretty.....but they were FILTHY dirty. Walking barefoot to the bathroom, the soles of my feet were BLACK....and, no, I am not exaggerating! They really need to be cleaned / mopped between guests, and obviously weren't. Another issue was the air conditioner, while it ran efficiently, it had a horrible musty smell coming out of it. Even spraying cologne in the vents, I could not mask the unpleasant odor.....they definitely needed cleaning / servicing. The floor in the bathtub was extremely slippery when showering, and I almost fell several times.....so I think a grab bar and maybe a non-slip mat would be a big help. Lastly, if you stay here, you might want to be aware that there is a very popular bar located right behind the center back of the property. The noise wasn't really audible in the room, but when we went in the bathroom, it sounded like we were actually in the bar. If you are sensitive to noise, you might want to request a room that is more towards the front of the property (but night right on the very busy bay front street). I am giving the motel a 4 star rating because of the setting, staff, and comfortable beds....which are always at the top of my list! I think most of the problem areas are easy fixes, and, if fixed, could get this motel a 5 star rating.

  • 4
    « Good value among high priced alternatives »

    Hotel prices in St. Augustine do not match the quality of the properties available. This Best Western was renovated about two years ago. The staff is excellent. Parking is cozy. No elevator and stairs are narrow. Rooms are clean and quiet. Good value for the relative cost.

    4
    « Location is great! »

    Great view, central location! Stuff to do all around. Shopping is close; room cozy (small, but quaint), parking organized. Small tv, but you don't need much. Go out and utilize your stay! I don't know what else to say. This review requires 200 characters..blah blah blah blah blah

    4
    « Nice Rooms !!!! »

    This hotel was perfect as far as location goes. Great Staff, and our room was overlooking the water. Very relaxing trip. Spent three nights there and we were really considering spending a fourth night.

    4
    « Great motel »

    One of my favourite places easy booking nice rooms 5 mins walk 10 good restaurant good parking lovely place keep coming back ..take a bus tour see the city very cheap and great fun get a day ticket get on and off as you like best way to st Augustine ??

    5
    « Wonderful Staff and Great Location »

    Staff went out of their way to make sure stay was great. Location is on the water and the trolly stops right at the hotel. Parking is very tight, but the staff manages to find a place for you to park. Rooms are very comfortable.

    3
    « Location, Location »

    This place was perfect for us. Not because it was luxurious or "resortlike" but because it was right downtown. Once there the car didn't need to move again and we were able to walk to everything we wanted to see. As for the positives - besides the location the room was clean. It's an older place so things aren't perfect from a fit & finish standpoint but the issues we noticed were minor. The bathroom was a bit on the tight side but the vanity/sink was separate from the room so two getting ready simultaneously was easier. Everything worked. Hot water, outlets, refrigerator, etc. We had limited encounters with the staff but whenever we did they always smiled and said hello. There is a covered patio near the front that accommodates about 15 people. We enjoyed sitting there in the evening reading and relaxing. The staff As for the negatives - the AC unit was along the back wall. It struggled to keep the front half of the room cool. It kept the bathroom icy but sleeping was a little tough due to it being warmer than we like. We did find a Palmetto Bug (aka roach) one time in the bathroom. It was a onetime experience and we searched for more and did not find any. Let's just hope the guy snuck came in while the bathroom window or front door was left open. Finally there was an issue with noise. There is a bar behind the place and we could hear that late into the night. When I mentioned this to the desk staff they said it gets worse as the weekend approaches. It was bad enough on a Wednesday. Can't imagine a Friday or Saturday. There is no breakfast. This is not normal for a BW. They charge $10 per night for parking. Again, not something your typical BW is known for. I would recommend this BW only because of the location. You pay significantly more and don't get parking or breakfast but you are right in the heart of town. I am a BW loyalty member so I typically always go BW. If you do more research you might find something better. If you do stay here I would suggest getting a room near the front on the north side if possible. This would minimize the noise.

    5
    « Relaxation »

    The bayfront room is the best...great view and the hotel is walking distance to everything...the bayfront room 101 does need shelving or something for towel storage...other than that everything was perfect.

    3
    « Not all that »

    Overall the hotel is good but some of the staff needs a refresher in hospitality. They missed several important wake up calls and did not seem to care when I complained. Other than that individual staff member the hotel is good.

    2
    « Unfriendly and Unclean »

    Rooms need to be cleaned better. There was mold in the bathrooms, bugs hatching from the lights and one day the bathroom was not cleaned at all by housekeeping except for leaving clean towels. Complaining did not seem to be an option as I gave up after the first day trying to change rooms because of what smelled like bug treatment . Other than one young gentleman on the evening shift and the maintenance and parking attendant the service was just awful and rude. Also, we were treated as second class guests since we had booked through Expedia which I will be sure to let them know as well.

    5
    « Family reunion »

    We had an excellent time. Loved the veranda. Great location. Our View was great. Other Family members had smaller rooms without view but used the veranda with us. It was noisy at night but expected that with so much going on. Comfortable beds, Clean rooms. Staff was very nice and very helpful. Would stay here again. Thank you.

  • 4
    « A fine place to start your exploration of St Augustine. »

    They are on the Bayfront right in the historic district. The Trolley tours stop right in front, which is the best way to get a little history and start your tour. Good restaurants and Carriage Tours are right at the front door or right down the street. We spent 3 very interesting days and still want to go back to see more. We'll definitely start at the Best Western Bayfront.

    3
    « Great location but »

    The hotel is in a great location but parking is a bit iffy and even more annoying they charge for the privilege. The room was clean but small, we should have chosen a room with 2 queen beds, they looked bigger rooms. Bathroom was small but had everything you needed but no ventilation other than a window that you would have to have open so people in the back street could see you in the room, plus there was a bar that was extremely noisy til late into the night. We stayed because it was convenient and good location and that's what you're paying for. I noticed another reviewe mentioned the breakfast area in reception, we didn't know anything about it. Not mentioned.

    4
    « Comfortable for a short visit »

    Serounded by the Old City this hotel has what you need for a short visit. A pool, walking distance to the fort and the shops, and easy access to the trolley that will take you to other parts of the city.

    4
    « Really old girls getaway »

    Small spaces for room...non existing parking space...tiny tiny tiny pool. Having said this... It was a very good place to stay to be smack in the middle of all things olde and quaint. Clean and neat as a pin. Very small rooms... But in this section of the ancient city, expected. Everyone congregates on the top floor portico over looking the bay and bridge in the evening. Some friendlies even brought out several bottles of wonderful San Sebastion wine to share. People from all over the world staying under one roof. As close to a League of Nations cultural experience you will ever experience in Florida... Unless you're at Epcot. Don't shop too much at the Outlet mall...you'll have no where to store it! You can walk every where from here. Good romantic getaway place. Don't forget to eat at O'Steens...you won't be sorry

    5
    « Great Place to Stay »

    The newly remodeled Best Western, St. Augustine, FL is a wonderful place to stay in the historic city It is convenient to Old City shops and sites. Across the street from the beautiful Metanza Bay and historic Fort.

    3
    « Looks great on the outside - Not so clean on the inside! »

    We were very disappointed with the cleanliness of our room. We traveled with our small pet dog (who does not shed), so we were put into a pet-friendly room. After walking in and sitting down, we realized that the room's carpet, bedspreads, and soon our clothes were covered with OTHER animals' hair from previous travelers (gross!). Another 20 minutes later, we noticed that the bottoms of our feet were black with dirt - just from walking around the room! We also noticed a smear stain running down a wall, and finally put 2 + 2 together to realize that, while the place looks wonderful and clean on the outside, the rooms are not. Additionally, the bathroom had some annoying issues: a window that was chipping off pieces, and a shower curtain that would not stay closed (definitely a problem!). Pros: Great location in Saint Augustine, wedged between the Fort and the historic streets.

    5
    « Great hotel choice »

    Great place to stay, within walking distance to most attractions and shopping. Very clean and friendly staff. Also fantastic water view. Enjoyed having cocktails on the roof/balcony in the evening and meeting other guests.

    3
    « WYSIWYG and no more! »

    What You See Is What You Get. This is a decent motel, in a good location, great staff and well kept. However it has little more to offer. No pool, no restaurant, no bar. It's a real shame because it's a great location, has great staff and the rooms are just fine. But for a decent motel, in a great location at a fair price, it's a reasonable option. Try it, you'll enjoy St Augustine!

    5
    « Great Experience! »

    Travelled with my daughter who was in a wedding in St. Augustine and we stayed at the Best Western Bay Front. It was a great location and there was so much to do within walking distance of the hotel, the pool, although small, was very nice. First room we had, a king size bed was overlooking harbor, magnificent view, on 2nd floor, but just outside the room was a sitting area where guests loved to mingle well into the night, so we ended up changing with another wedding member to the 1st floor w/2 queen beds which was better for me since I was on crutches, but the noise from the Irish outside bar was so noisy well after midnight was annoying, although it sounded like they were having a ball! Door to room wouldn't close and no safe in room, very noisy, and bathroom was just so so, and very uncomfortable temperature in room, very hard to get comfortable. There was a manager the night before we left who was very helpful, someone had moved the handicap sign so they could park and he opened up a space for us. Never did find the breakfast area until we left, but it wasn't much. You can't beat the location and it is a very old hotel and we were very satisfied (who wants to spend all your time in a hotel room anyway) especially when in St Augustine which is a fascinating place.

    2
    « front desk »

    We arrived in St Augustine on 4/3/16 to celebrate my husbands birthday and upon arrival stopped at Bayfront to inquire about accomadations for the night. We had checked online first and had an idea of price etc. The clerk at the front desk that afternoon was not cordial or accomadating to our needs. She had a very snippy attitude actually. My husband tried to lighten her mood but because of her chilly personality and reluctance to meet our needs we left unhappy. We found the Casablanca Bed and Breakfast to be a better choice. Growing up we travelled a lot (every summer) and I have many good memories of Best Western stays but never again. They have gone downhill on customer service!

  • 3
    « Great location.... »

    For us the location was right in the middle of everything we wanted to do. The room was small but very clean. The bathroom was very small as well, did I mention small. It had one of those small round toilets... guys know what I'm am talking about. The shower was small as well but the shower head would not point straight down because it was a fancy square one. If the shower head were a normal one I would have given another star. We don't normally eat breakfast at the hotel and usually spend very little time in the room except to sleep so the size does not really matter to us. When we go back to St. Augustine we will stay here for sure due to the location. I will bring my own shower head. Staff and service was 5 star. Location and sleep quality was 5 star. Bathroom 1.5 stars

    3
    « Long Walk to The Old City »

    This is an average hotel. The breakfast area is tiny, so you have to time your meal if you want to try to get a seat. The king-size room was missing a night stand. The breakfast was okay. And the coffee was good at the breakfast bar, but not in the room.

    4
    « Nice and convenient place to stay. »

    This is an older hotel but they have made improvements to the rooms. The King size bed was very comfortable, room was clean and quiet. Microwave and refrigerator in room. Front desk attendant was friendly and helpful. Walking distance to all the sites, restaurants and shopping. Would stay here again.

    2
    « I am surprised that this is a Best Western. »

    Great location, but there is a better Best Western three blocks away. The rooms are tiny. The shower is 36X36. Did like the shower head. The phone wasn't connected to anything. We had no channel guide (no notebook). Very limited TV channels. No breakfast. Very tight parking. And it isn't cheap.

    5
    « St. Augustine charmer »

    Great staff, great location, easy access to anywhere. The parking was a bit tight, but there was really little need for your car with the various trolley services stopping right outside the hotel. The view of the bay was fantastic, and the fort was a stone's throw (did not even need a cannon) away.

    2
    « Great location, horrible layout and construction »

    This hotel is located right in the historic district of Saint Augustine. You are very close to a lot of attractions. But there are a lot of drawbacks. The hotel is a horse shoe shape, and the back part is right along the alley next to bars and shops. This would be great if the hotel wasn't built so poorly. We were in the back left corner and could hear the people at the bar across the street clear as day until about 2 am. Then in the morning we were awakened by the street sweeper and what sounded like dumpsters being emptied. In addition to not being soundproof the rooms were so humid because they were not sealed. Even with the air conditioning as low as it would go nothing would dry (towels, bathing suits, etc) The rooms had a pergo like floor, which looked like they didn't clean because if you walked on it with bare feet it turned them black. For the price I would have expected breakfast and a fitness center but it had neither. Wish I had spent the extra money and stayed at the Hilton.

    5
    « Personal »

    A great location to stay. Convenient to walk to most places. Overlooks the Bay. Would stay again but would request a room on the sides of the motel. Our room, 117, backed up to the bar behind it and was a little loud. Very clean. Really liked it.

    4
    « Perfect location »

    This was a perfect location for our visit. We came with a another couple to enjoy the nightlife of St. Augustine. We stayed in a king room, lower level. We were able to walk everywhere with stops back to the room for drinks. The covered upper deck was nice, it had cushioned furniture and a beautiful view of the water. The beds were very comfortable as well as the pillows. I rated it 4 stars due to the hardwood floors and a musky smell in our room. Our friends room smelled fresh and clean. Not sure if floor was cleaned, my feet were filthy. Take flip flops incase. I did not like walking barefoot on it. It was quiet and I slept well. Room darkening shades were nice. Fridge and microwave was a surprise. I felt it was a bit over priced but it was still cheaper than Casa Monica and we just wanted a clean place to sleep.

    4
    « Well priced, modern, and on prime location »

    From the moment you enter their parking lot, you're greeted by their very friendly staff. At check in things moved along in a moderate manner. When we arrived into our room, the place looked far better than expected. It was very clean, had laminate wood floors, and a modern high platform bed with a flat screen tv. One thing that many hotels neglect is to provide with usb charging stations- this hotel's got it ;)Our room was pet friendly and we were greeted with two complimentary water bottles and a bag of chips which were waiting to be opened as we started to unpack. The housekeeping staff was great and provided us with anything we needed when we needed it. The reaction time from request to arrival at our room door was within 5 minutes--not something I've seen at a hotel of this category. Janet was great and looked very happy to help us with all the requests ( extra towels, toiletries, etc) since we opted to skip the room cleaning daily because of our dog in the room. The hotel offers a great covered deck where you can bring your drinks and sit and look at the bay, very relaxing and great way to social if and unwind.

    4
    « We will be back! »

    Absolutely the perfect location. Walked everywhere. We loved it and would definitely stay again! Right on the center of just about everything and right across the street from fort. We were worried about parking...but the hotel had plenty of space available.

  • 3
    « Fantastic location, hotel OK.....don't take a shower! »

    This hotel is located in PRIMO St. Augustine real estate. It is smack dab in the middle of all things good within walking distance. Location, location, location!!! Rooms are very small but clean. Comfey bed. Bathroom is the issue...tiny!!! Showerheads are inappropriate for the tiny (and I mean TINY, not in a bathtub!) shower stalls. They put fancy square showerheads in an incredibly tiny stall. My 6 ft husband found it nearly impossible to shower, and at 5'4" I had difficulty getting my soap off, you can't back away from the strange showerhead or adjust it! A tiny toilet as well. That being said, we would stay here again for the fabu location...would just bring a wrench and a cheap showerhead to replace what's on there....

    4
    « Convenience! »

    If you are looking to be in the heart of everything there is to do in Historic St. Augustine, then you could not ask for a better location for the price!! It is clean, staff is caring and although it is old, it has been updated so that it is very comfortable.

    5
    « Our stay in St Augustine FL »

    This hotel is perfectly situated in the historic district and is across the street from the water. It is also within walking distance of EVERYTHING! You never have to move your car! Shuttle service passes are available at the hotel if needed. This hotel has water views, been updated,( although the bathroom is very small and tight), is very clean and the staff was great and very helpful. We will definitely stay here again while in St Augustine without even looking anywhere else.

    4
    « Great Location »

    Could not ask for a better location. Most rooms had a view of the river (ours did not but I think we got the last room available). You could walk everywhere. Wonderful shopping, pubs, restaurants and a breakfast shop right next door. Woild definitely stay here again if in town.

    5
    « family trip »

    Stayed here many years ago when my children were small. This trip was to bring grandchildren. The hotel is totally great and within walking distance to everything. Will be back. The fort was right across the street and all of the best historical sites were a few steps away. Awesome restaurants were close enough to walk to also. Took the carriage tour which was also across the street. The view is beautiful across the bay.

    4
    « Great location »

    Hotel was a good price and a great location. The room and bathroom was small but it was ok. Beds were a bit lumpy for my taste. The staff was nice. And everything was clean. I would stay there again. Would like an upstairs room that didn't back up to street next time though.

    4
    « Great location »

    Considering the location of this property, we felt they provided a reasonable rate. The hotel was walking distance to just about everything, even the Old Jail if you don't mind a mile walk. The room was clean, I don't recall an elevator for 2nd floor guests. I do need to remark that our bathroom was very narrow. Our family of four was okay, but I would imagine it would be very uncomfortable for someone who is bigger. The space was so tight that two of us hit our shoulder on the towel rack while getting up from the toilet. Although the newly installed shower-heads were beautiful, there was little water pressure. Essentially it was okay, because the hot water was endless and we had time to rinse off the soap, shampoo, and conditioner. There was a very humid/mildewy smell coming from the air conditioner, but it was out of the way and we weren't in the room enough for it to really bother us.

    5
    « St Augustine Monterey Inn »

    We enjoyed our stay at the motel. Get a room in the back - the rooms near the road are noisy. Although it is an old motel - it is very well cared for. Need to consider offering a free breakfast. I feel it is overprice for the age of the motel.

    1
    « Don't Stay Here »

    The view is beautiful but the hotel is not. The decor is somewhat dated, the service was good but not excellent, but the worst part was the palmetto bug that came from under our bed. It was huge. We called the front desk and she said this is Florida you may as well get used to it. We said not if you have good pest control. They need to take care of the problem. Where there is one there are more that you don't see. If others can control pests so can Best Western Bayfront. They did give us a full refund and we went somewhere else for the night.

    4
    « Great location »

    Room was very clean and comfortable. The staff were helpful and professional. The location near the historic district and marina was great! The only negative was the $10 daily charge for guest parking. I would return here without hesitation.

  • 3
    « Shower heads improperly installed »

    Place was renovated but we could not take a shower as the head was improperly installed and you cannot move the water spray on you only on the top of your head. They really need to address this issue or will lose repeat business. Location was good.

    5
    « Wonderful »

    Room was clean and well presented. Our maid was friendly and helpful. Great location for the historic district. Trolley stops right out front and front desk sells the 3 day pass. Very convenient. Bathroom on the double room is tiny but clean.

    3
    « Noise »

    Could not sleep way too much noise from outdoor band behind the motel that went on till 2AM then the people leaving the bar were way too loud in the alley behind the rooms.Nice rooms nice staff nice location to attractions but if you want to sleep at night forget it!

    5
    « Great Location »

    The hotel was located next to the bay and close to the old town district. We were there for three nights during the week and didn't have to move our car the entire time we were there. The trolley stops right in front of the hotel and is a convenient way to see the city. It stops and all of the tourist attractions. You can purchase the trolley tickets in the hotel lobby. Great location , nice rooms and a helpful staff. Our room was quiet for having so many motorcycles in town during our stay.

    5
    « great location »

    The BW Bayfront is right by the historic area. We could walk to many sights and restaurants. The room was very nice with the best bed we had during our trip. There were also good reading lights by the bed. We enjoyed Saint Augustine and the motel.

    5
    « Best Location »

    We were there on a busy weekend, didn't have to move our car. This property backs right up on Historic Downtown and the trolley stops right in front. Great location , nice rooms and a helpful staff. Quiet for being so close to all which was going on.

    4
    « Great Renovations! »

    Hotel has been totally renovated and greatly needed to be which makes it a great value and clean place to stay. Great location and great staff. Will stay again, but my rooms phone did not work but I had my cell hone so was no problem. Would have given 5 stars if not for that.

    5
    « pleasure trip »

    the room and bathroom weresmall the bed was very comfortable the room was extremely clean the service was excellent from parking attendant to house keeping the staff were very acommendating you could not BEAT THE LOCATION everything was in walking distance from the hotel restaurants were excellent REMEMBER LOCATION LOCATION LOCATION

    3
    « charging for parking »

    Can't beleve thay charge you to park when you are a paying customer. Thay charged $ 10.65 per day to park. Parking is a challenge in Saint Augustine but to charge your paying customers staying at the hotel is crazy.

    4
    « Best Western St Augustine Bayfront »

    Hotel is well located within walking distance to everything. The rooms are well-maintained ad comfortable bed. I would definitely return and stay at this hotel. I really enjoyed my stay here. The only issue is that the parking slots are very limited.

  • 5
    « St Augustine »

    This hotel is at the best location in town. Within short walking distance of most attractions and restaurants. The staff is friendly and helpful and rooms are very clean. This is a very affordable hotel and I highly recommend it to anyone visiting St. Augustine. CB

    2
    « Nice hotel indifferent staff »

    This very ordinary hotel with bathrooms the size of a small closet is overpriced but with a patio deck that overlooks the Bay it has the best location in town. The location is the best this hotel has to offer and it makes up for undersized bathrooms and an indifferent even ornery staff

    3
    « Great location but adequate room »

    This was a perfect location for experiencing St Augustine. We were able to leave our car parked in the on-site lot and walk to everything. The price was very reasonable. Although the room was clean, the walls are paper thin and we could hear the family next door until well into the night. When the trash trucks came down the back alley at 4 am it sounded like they were in the room with us. Plus the lights in front and behind the room, are so bright you think you forgot to close the curtains. Great room as long as you don't need to sleep.

    5
    « Great Location »

    This is our hotel of choice. Right in the middle of all of the places one would like to be with a great view and great people. The rooms are newly done and comfortable. A favorite hotel of ours. They are right on the water and parking is easy and convenient. The pool is tucked away from the crowds. A really nice place to stay.

    4
    « Very enjoyable experience »

    I had stayed at this hotel prior to it becoming a Best Western. I was absolutely amazed at the transition. The location along the bayfront in the heart of the city is wonderful. I would recommend this to anyone traveling to the area. My only complaint was that the room telephone didn't work and wasn't repaired during my 2-night stay. (This wasn't a true problem since we had cell phones...just couldn't reach the front desk.)

    4
    « GREAT LOCATION »

    Stayed here for two days. Hotel and room was clean. Great location, right next to the Fort and the Lions bridge. Only complaint was you can hear music from a restaurant until two am. Don't plan on sleeping until the music stops. Will definitely be staying there again next time we go back for a visit.

    2
    « High Price for 200 Sq ft »

    I paid $187/night for a room of no more than $200 sq ft and a bathroom of no more than 20 sq ft. Yes, the hotel was in a superb location and yes the staff was very friendly. This is an old hotel working with room sizes expected in the fifties.

    4
    « Great place to stay »

    You are across the street from the river and within walking distance to old St. Augustine. The Old Town Trolley stops here and it is a great way to travel around town. They were doing some renovations to the property but did not effect our stay. There is a small diner (Mary's) next door with fantastic food for breakfast and lunch. Frida Taqueria restraint is a block away with great Mexican food. They have an outdoor balcony over the entrance where you can sit and enjoy the river. We stayed in room 202 which was next to the balcony.

    2
    « Too expensive for what you received »

    Bathroom was so small you could hardly turn around. Had to get out of bathroom to dress. Floors and tiles had lots of mold. Needed painting. No breakfast. Stayed at 4 different Best Westerns on trip. This was the most expensive and the worst. All others were great. Only good thing was the location in the Historic area.

    2
    « Won't stay here again »

    The hotel it's self was a good value, right on the water, staff was nice, free wifi, plenty of parking(parking is extra though), rooms were small, but clean, a trolley stop right on the corner but we won't ever return based on the noise. This hotel backs up against Charlotte St. with a night club/ bar right behind our room. This place began to play very loud music early in the evening with the base booming so loud we could sing along with music. It continued and didn't stop until about 2:30 am!!!!! We called the desk at 10 and asked when the music usually stops, they said about 11 or 11:30. We normally don't go to bed until 12 so we said ok. It continued like i said until 2:30. We were on vacation and had plans to get up at 7am, so not sleeping til 2:30 am really was not an optimal scenario. Keep in mind this was a Thursday night, not a weekend night. Thank Jesus we were only staying one night, i would have demanded a refund and taken my business else where if we were staying any longer. I'm not sure if this has been mentioned in other reviews prior to booking this hotel, it was a great price for the location, so i didn't bother reading too deeply into the reviews. BEWARE if you like to sleep, like most humans do, you won't get much here. Our room was ground floor right in the middle of the hotel , directly across from this bar. I don't know if having a room further down the hotel would have made a difference. I doubt it would have considering the amount of noise and it being an older building with thin walls. The base engulfed the room, you could hear it get louder when the door to the bar opened and closed, being able to sing along if i was in the mood (which I wasn't) drunks talking and laughing in the streets. We never called the front desk again, because it was so bad i know there had to be multiple complaints from other guests, and it was so late. we googled what time the bar closed and hunkered for the night praying for a power outage. The only other bad thing is the king bed was as hard as a rock. it startled me when i sat on it at first. once sleeping it was almost ok but it wasn't. We will never stay here again based strictly on this. Which is sad, it has a great view and great location for the price.

  • 4
    « Loud »

    Agree with most recent review. Sooo loud. Coffee/cigar place behind hotel that plays loud music all night! Small. But great location. Nice bath and body products in bathroom. If you dont want a big room and have some type of sound machine to drown out loud horrible music would rec this place. Worth the price we paid. Nothing fancy but all one really needs if they arent looking for luxury.

    2
    « Noisiest Hotel I Ever Stayed At Just Avoid It »

    Stayed here 4 nights for my sons wedding. First off the parking is a nightmare... Plus they charge you 10.00 a night for the privilege of parking in their tiny overcrowded lot. Let get to the noise factor. They should tell their guests construction is going on. Starts at 8am. Oh and there is an outdoor bar adjacent to the hotel that plays music til 2am and yep you hear that like it's in your room. Plus all the talking, yelling and laughing. It's people having a good time and if that doesn't bother you and you want a front row seat for it then great. But if you want to go to sleep before 2 am forget it. There is an alley directly behind the hotel that trucks make deliveries starting at 6am. So there is a 4 hour window of quiet. I'll never stay here again. Rooms ok, floor is fake wood and was filthy so I used one of their washcloths and water to wash it. Washcloth was black a third of the way through. There is just better places to stay. My son stayed at the Hilton a few doors down and it was pricier but not by much and was 100% better.

    1
    « Don't bring the cat!!! »

    This is a motel rather than a hotel. The room was not big enough to swing the proverbial cat. The room was the smallest I have ever stayed in and I have been to Paris! There is very little room for clothes, we had to unpack what we thought we would need for 3 days and leave the rest to crease in the cases.The bath room was equally tiny if the window was open you could see out on to the street which meant anyone passing could see in. The air con was between the 2 mirrors so hair styling was a waste of time. The wooden floor was filthy. The cleaning service was negligible, one day we were missed altogether, the receptionist could not see that this was a problem but on holiday I don't make my own bed. However the location is perfect. Right in the centre with a wonderful view of the sea.

    1
    « Proundly Disappointed »

    Hard to believe the good reviews on Trip Advisor! Our two rooms had a view of a wall! There was construction going on all over the place and we had not been notified of that. Parking was horrendous and the hotel should of had someone informing people not to drive into the parking lot, when half way round it was shut off! The bathroom was scruffy and cheaply done. Then we heard the upstairs shower running and it was so loud that it sounded like it was going to shower on us and it did! We had water coming through our ceiling! My Mother had a horrific migraine and now we had to move rooms! I complained to a female manager in the morning and she said that if hotels.com asked her for a refund, then the hotel would pay it. I called hotels.com when I got home and they called the female manager and she refused to give me a refund, as they had moved us out of the wet room! So the manager lied to my face. I would never go back to that hotel, you pay for what you get. I have never had a problem in a hotel before. Profoundly disappointed.

    3
    « Perfect location »

    Pros: Excellent location. Just perfect location to go and do any and everything in Saint Augustine! Nice view. Walk just across the street to the bayside for a nice walk. Descent, renovated and clean rooms. Bridgette the housekeeping lady was very nice! If you just want a room to pretty much sleep in then this place is perfect. Cons: If you are going to be in room all day then go somewhere else because there were many things not working properly. AC didn't work properly. Room always damp. Desk did not do anything about the very loud, drunk group of people on the balcony outside our room at very early morning hours. Loud party on other side of property. Parking issues with extra surprise fee. Overall, we were pleased with our stay just not much sleep on the weekends due to loud hotel guests and property located next to the hotel.

    3
    « Just OK. (We expected more) »

    This is a fairly typical Best Western but has some negatives. Its great location has been ruined by making the courtyard a giant parking lot. There is a surprise fee of $10.00 to park in a space that is hard to find. We must have gotten the worst room. It was right next to the office and was therefore quite noisy (chatter). The room was OK but small. Breakfast was not included, nor was there even a breakfast room/restaurant. Definitely not my favorite in St Augustine (try the Hilton or Casa Blanca) which are almost next door. We stayed here because we collect BW Rewards, but I'll skip this place next time since there are better choices for our needs. The front desk staff were very helpfull

    5
    « Location »

    You can't beat the location of this hotel. I will go back just because of this. It is convenient to all the important things and places to see and do in St. Augustine. A trolley stop is outside the front door.

    4
    « Great view of bay »

    I stayed here 1 night and had a great view of the bay. Great location to everythng in historic St.A. Trolley stop right in front, and tons of restaraunts and bars. Great plaxe to just walk out and walk all around town. Close to everything.

    4
    « Renovation »

    While it appeared to be renovated, it was a sloppy job of tile work in the bathroom floor. The closet door was not put on properly. That is the first thing my husband noticed! AND the hinges protrud instead of being set in between the door and the door facing. I do like the wood floors as opposed to carpet. The bed was VERY comfortable and there were plenty of pillows. I found it to be a bit pricey for a nights stay and it would be nice if you stayed more than one night if they would give a discount for that 2nd night.

    3
    « Great Location, Nice View, But Not the Greatest Ever! »

    This trip was planned months in advance with friends, primarily to see the Christmas lights. Our rate was pretty good considering the location, and we were able to walk to some very good restaurants. The hotel itself had some issues: some phones weren't working, unfinished work on the second story railings, VERY narrow stairs, no elevator that I could find, no vent fan in the bathroom (just a small window) giving the room a humid, musty smell, and $10 extra to park there per day. They do have a second level sitting area that overlooks the bay which can be pleasant if it's not too windy. The Orange Line trollies stop right in front of this hotel and that is really the best way to get around town and learn a great deal about the history of this city. You can probably stay for less farther away from downtown, but parking and traffic might make you wish you hadn't.

  • 1
    « no sleep »

    Loud music till midnight. Phone calls in the middle of the night. $10 surprise parking fee. Very small bathrooms. When I told the front desk about the phone calls the said "Oh Ya, guess we will have to get that fixed" REALLY. There are a lot of places to stay in St. Augustine, you can do a lot better than this one. The only thing it has going for it is location, and they are taking advantage of that.

    4
    « Very nice, great location »

    Spent the weekend in St Augustine with friends. We reserved rooms in advance which were very nice and clean. Rooms appear to have been recently updated and fit our needs perfectly. Parking is tight but they have a great system of getting everyone in and out. We were on motorcycles and they were very accommodating in getting the bikes parked near our rooms. Of course everything is in walking distance. We loved the time spent and will be back.

    5
    « Awesome Visit every year! »

    Great Hotel in the middle of everything! Super Awesome staff as well. We stay every year and are always treated great! The view is incredible! Walking distance to dozens of Resturants and attractions. Rooms are not huge but your in Florida! Why would you wanna stay in the room?? Beds sleep awesome as well.

    4
    « Great Location »

    We paid $116 per night (Mon-Tues nights). Ordinarily, I'd say that was too expensive for the quality of the hotel. The place is ok but what you are paying for here is the location. And, the location is fantastic. The hotel is right in the downtown old historic district and is convenient to everything. It even has a trolley stop in front of the hotel. Otherwise, the room itself is just average.

    5
    « Can't Beat the Location »

    We stayed here for 2 nights shortly before Christmas. We chose this hotel for the location as we wanted to be able to walk everywhere in the historical area (and not worry about finding parking as that can be a nightmare). The location was perfect and exactly what we wanted. The rooms are small but clean. The parking situation here is interesting as it's a very small area however they have it very well organized. We were happy to get parked and not move our vehicle again until we checked out. We will definitely stay here again when in the area.

    4
    « Location and view makes it Very Good »

    Clean and in a very nice location to walk around the historic area of St. Augustine. Also a great view of the bay. Affordable and clean makes this place a good place to stay when visiting St. Aug esp during Christmas.

    5
    « Great location and friendly staff! »

    This hotel is the located in the perfect location. The trolley stop is in front of the hotel. The rooms are clean. The staff is friendly and helpful. You are steps away from historic sites, shopping and dining .

    5
    « Great Location »

    Beautiful view from balcony of the river, sailboats, etc... Great location in historic district. Very helpful staff, rooms recently renovated. Near great food options, actually had all great meals in Savannah. Great bargain!!!

    4
    « great location but noisy »

    GREAT location in St. Augustine. We were traveling with our cat so we needed a pet friendly hotel. The staff was very friendly and helpful and the room was nice and clean but if you are a light sleeper, think again. Because of the location of the room the outside noise was very loud and we were on the bottom floor so when the upstairs neighbors got frisky, we felt like we were in on the action. I would recommend a top floor room if possible. Once the town shut down it was quiet and peaceful.

    3
    « Better Than Expected »

    At the last minute, we decided to stop in St. Augustine for one night to see the Festival of Lights. After reading the reviews of the hotel, we were concerned, because I am very picky. The hotel is fine; it was clean and looked like it had been recently refurbished. The location is wonderful; you can walk everywhere. The A/C worked well, and it drowned out any outside noise. The reason I'm giving it 3 stars is because it is a motel, where you drive up to your room. If I could have, I would have given it 3.5 stars.

  • 5
    « Great hotel, perfect location! »

    Hotel room was standard. It had everything we needed and was clean. But the best part was the location! Everything was in walking distance and there is a trolley stop right outside of the hotel. We barely used our car while we were there. We would absolutely go back to this hotel!

    3
    « Although it is convenient... »

    The hotel is old, the rooms are small and look better in the pictures online. The rooms have been "updated" but a lot of the signs of an old hotel are still there, cracks, some mold in the caulk and a slight musty smell. The shower stall is so small, even I at 5'5" felt a little claustrophobic. The bed was a little FIRM and a bit lumpy for my tastes, but my husband was okay with it. We were on the 2nd floor and the outdoor stairway was VERY narrow, and the walkway between the handrail and the hotel wall was so narrow we had to practically walk sideways to get to our door. All that said, the stay wasn't totally bad, the hotel is very convenient to restaurants and all the attractions in St. Augustine and right on the Trolley line.

    4
    « Better choice of the Best Westerns. »

    Located across the street from the Fort / National Monument. Slightly bigger rooms and much quieter than the Best Western Spanish Quarter Inn (just down the street). The historic area is just two minutes walk and offers 50+ restaurants and hundreds of shops. Great friendly staff, good continental breakfast and free parking.

    3
    « Great location, not great stay »

    Location is really great. Our room next to a bar it was loud at times but this wasn't too bad. Ac smelled pretty bad (do not use heater!!!), maybe filter had not been changed in a while. Our room was across a utility room on which the door was left open and it look messy. Also boxes and trash were in the hallway between the utility room and our room, i had to cue hotel staff to remove it. when the ac began to smell i went across to the utility room looking for something to spay and saw a foot long rat ??????????. There was a carpet between the beds that was nasty. Also our room phone never worked and i eneded up using my cell phone to call front desk every time. When I spend this kind of money I expect a clean room that smell like flowers and to be pampered by the staff, this was not the case. Oh btw getting inside bathroom is akward because the way the door opens and the size of the bathroom.

    5
    « View was lovely »

    I had room 201 it was during the Chrismas Holidays and St.Augustine IS the City of Lights! I had a wonderful time and cant wait to return. The staff was kind and informative. This hotel is steps away from everything all you have to do is park and walk from there.

    4
    « Great Location »

    Great location, decent hotel. Staff was there when needed. Parking was tight, and the valet service was there to rule the worst spot to park on the planet. That is not a complaint, but a compliment. If you can get there, you can walk all of Old St Aug. without a worry.

    5
    « Huge improvement since refurb. »

    What an improvement since the change in ownership !!! Bedrooms are very good - small but well decorated and very clean. Bathrooms are still very small but nothing they could do about that but again well decorated and shower is powerful. New A/C units so nice and efficient and quiet operation. Very good value for money.

    5
    « Check out this Beautiful view of the bay right here in town »

    We have stayed here 2 years in a row. It is a clean, reasonably priced hotel with breath taken views of the bay right in front of you. It doesn't get any better than this. Once you arrive you can either walk to most attractions and shopping or take the trolly which stops right out front.

    2
    « St Augustine Florida »

    The location of the hotel was great as was the area. Our major problem was parking. We paid $10.00 per night for parking (2 nights) and still had a problem finding a space. We had a space to wake up the next morning finding we we blocked in with other vehicles. I would request a refund of our parking money as it was a rip off.There was also the odor in our room and when we questioned the staff we were told no other rooms available so put up with it. No laundry on site plus no other services offered, Will not recommend this hotel to anyone of our friends.

    4
    « In the Middle of All the Action! »

    If you want to stay in the middle of all the action of historical old St Augustine, then the Best Western Bay Front is the right hotel for you. Also, moderately priced for this location directly across from the old fort and on a Red Trolley Tour Stop. You can park your car here upon arrival and not need it again until the day you leave. Within walking distance of all the top spots along the bay front and Flagler College. Rooms are small but nicely done with quality linens and plenty of free items in the bathroom. Adjoining rooms can be noisy however, as we had a crying young child next door who we could easily hear. No breakfast, but steps from the best restaurants in the downtown area. Also, walking distance to tours and perfect walking/jogging trail across the street along the bay front. Great weekend getaway for couples with hundreds of shops, bars and restaurants within 1 mile.

  • 1
    « Totally Digusted »

    Being super busy at work 24/7, we love to take a few days off to relax and shut off the phones and computer. We thought a few days in St. Augustine over Christmas would be a pleasant change. It's always so pretty there with the lights and quaint, small streets and shops to stroll around in. We like to stay at Best Western, and do so when we travel. They are always clean, have friendly staff and have nice rooms. This hotel was a blemish on the Best Western name. When we got to our room (we were told we had a view of the Bay - great!) our room was right on top of the street. No big deal if the windows had been current and up to date blocking out some of the sound...These windows were broken, old and nasty. The "new thing" for this hotel is to spray the AC filters with an oily, scented solution to make the room smell great (mask the mildew/sulphur according to the front desk person). I have bad asthma and allergies and this made me sick the whole weekend. I asked twice to have the filters removed and replaced with clean,, untreated filters. Never happened. I was miserable and being Christmas - there were no other rooms there or anywhere in the area. The outside of the building looked run down and again, not up to the standards that Best Western hotels that we stay in have. The bathroom was so small, that I had to stand in the shower in order to close the door to use the toilet. They did however prompt me with a piece of paper stapled to my "welcome bag" calling them "Petite Bathroom". If you are taller than 5'8 and more than 160 lbs like my husband,, you weren't fitting in here. Love the area - hated the hotel. I would never stay here nor would I recommend this to anyone else.

    3
    « Beautiful view, small room »

    The hotel is really all based on atmosphere, the room sizes are small but the view of the bay front makes up for it. If you're looking for somewhere with character it's a steal, also the staff was kind and very helpful. Call ahead though because booking a hotel anywhere is St Augustine during the holidays is a struggle

    2
    « Great Location Only »

    The hotel was in a great location fronting the sea and minutes from the historic centre. However the rooms wooden floor left your feet dirty if you walked across it bare footed and the bathroom was exceptionally compact. The room was again extremely small and the bed so high I had difficulty in getting in it. I am a 63 year old but reasonably fit. On one occasion on my three night stay the room was not serviced and I had to be firm with the receptionist to get the job done. Whilst there was no breakfast the adjacent café was great. The rooms had a poor view but the view from the front of hotel was great.

    4
    « St. Augustine Christmas Trip »

    Excellent location and environment. Many historic attractions and the city is really dressed up for Christmas. The hotel is within walking distance of everything. All the excitement, action, food, history and drinks are around the corner. There are award winning restaurants and many historic sites to visit. My wife and I loved it. This is the perfect time of the year as well as you don't have to deal with the unbearable summer heat.

    4
    « Great Location »

    Visited to see Night Light show and obtained room without first reserving. Desk person very efficient and friendly. Also received welcome goodie bag, which was a happy surprise. Room clean and bed comfortable. Some work appears to be going on around the pool. Had room near office but all was quiet.

    4
    « seeing the lights of st. augustine »

    wonderful access to all the sights and shopping ..we walked to everything from our motel.My daughter was here from Michigan and wanted to be able to see the water from our room and she was very pleased to be in this motel.

    3
    « Adult Weekend Getaway »

    We came to town for a retirement party. We originally booked a bed and breakfast through hotels.com, but later learned that the room really wasn't available and the bed and breakfast was overbooked. So, hotels.com helped us find something else that was available and accepted pets. The town was booked solid and this was the only thing available and comparable to the price we were paying for the other room. It is nothing fancy. It's a basic hotel, however, the location is fantastic. The parking is brutal and you are only allowed one car per room. Our room was located on the bottom corner floor up against a busy street. "The Backyard" bar/restaurant was right across from our room and was extremely loud. Luckily for us we were exhausted and the noise didn't keep us awake. All in all we were satisfied with our stay and were very happy our dogs were able to join us.

    5
    « Great Location »

    Every year we go to St Augustine for the City of lights, this Hotel was great we were in walking distance from everything, had a beautiful view of the River. Which was awesome since the Christmas Boat parade was going on as also.

    3
    « Good location, bad experience. »

    The location was great, clean hotel, manager not very friendly. After our first night stay we ask Debra if it was possible that we be moved to another room because behind our room there was a bar call Stogies that played loud music until 2:00 A.M. in the morning and we could not get any sleep. Debra said she would try to see if she could move us after the 11:00 A.M. check out, then Sid the manager spoke up and said sarcastically there is noise all around the complex from other businesses. He has a very bad attitude and did not need to interject in our conversation with Debra. Aaron and Debra should be commended for a job well done. If I had a employee like Sid he would be moved or demoted immediately.

    4
    « Good experience with great location and view. »

    Nice room amenities and service was attentive. Parking was tight but available. The proximity to downtown shopping can't be beat. Christmas decorations were a minimal but nice touch. The City lights made up for with their light show.

  • 5
    « Great location! »

    My hubby and I stayed here and had a great time! Nice clean hotel, nice front desk people and great location! We stayed the first night in the suite and as smokers, did not like the idea of having to go down the stairs to smoke. The view was GREAT tho! We requested a room facing the bay on the 2nd floor for the next night. Perfect! Great view and walk out your door to smoke. And you park your car ( in a tiny parking lot!) and leave it.. Walk everywhere around town! Good breakfast right next door too! Will be back!

    3
    « Good Location, Manager not so honest »

    This is a clean older hotel that has been updated. It's close to all you want to do and access in Old Town. The Trolleys stop right in front of the hotel for pick-up and drop off. You can walk to the Visitors Center easily and the fort is right across the street. Plenty of places to shop and eat are just a couple blocks behind the hotel. It is a safe area to be out at night. The rooms are pretty small, and the bathrooms are tiny at best, but it was clean and comfortable if all you want to do is sleep there. All entrances are to the outside. Not particularly scenic, but the location is great. They do not have breakfast but there is hot coffee in the lobby. There is a nice place to get a hot breakfast to the front and adjacent to the hotel. It appears to be part of the hotel but I do not think it actually is. Parking is a bit of an issue. They charge $10 per day extra to self-park your car in a big lot that is surrounded by the hotel rooms. Trip Advisor does not tell you parking is extra. You have to dig into the hotel's web site to learn this. Although we are seasoned travelers and long time Trip Advisor members, we got there and were surprised at the extra cost. Upon check-out I questioned the charge, and the desk clerk quickly brought out Sid, the manager. I explained that the charge was not displayed as part of the deal on Trip Advisor, which I booked the room through. After some discussion he said he wanted me to be happy, and he said he voided the entire bill. I said I only wanted the parking voided, but he insisted he would void the whole bill because his policy is customers must be happy. I agreed and asked for a zero balance recepit. He said that wasn't possible because the account had been voided. I knew better but accepted his word and we left for home. Two days later the hotel bill including parking showed up on my credit card. I feel Sid was not honest in dealing with me, but I also feel somewhat responsible for not insisting he give me a zero balance recepit. I think this hotel is worth staying at, but just be aware the manager may not be completely honest if you have an issue.

    1
    « Awesome View »

    Upon arrival we were impressed with the location, the view was amazing from the balcony. Julia at the front desk was very cheerful and helpful with directions and suggestions on places to go and do. The room was very clean and updated. Highly recommend the Best Western Bayfront

    4
    « Location location location »

    We love staying here when we travel to SA. Can't beat the closeness to everything. You can park the car and walk around the town. We also travel with our dog and its pet friendly!! The shower could have been cleaned a bit better but overall great stay.

    3
    « Great location but somewhat dated property »

    Stayed here for one night in November. While you can't beat the location (right on the bay in St. Augustine - steps to the water), the property could use updating. The rooms looked older and in need of some new paint, fixtures, etc. We stayed on the first floor, at the far left of the property (closest to the restaurant next door) and during the dinner hour, MAN was it loud! Walls are thin, so be prepared to hear your neighbors and street / car traffic. The window in the bathroom literally looked out into the street and we could see people walking by RIGHT OUTSIDE our window. Again, the location is great, in the heart of the action and right near the water, just be prepared for some of the drawbacks.

    5
    « We like it here. »

    Rooms were nice and remodeled, however, bathrooms are small. The price was right, and we love the fact that we are right by the historical district and don't have to drive our car after arriving at the motel. They have a nice veranda where you can sit and look over at the water. The staff was friendly. We have stayed here before and will again!

    2
    « DISSAPPOINTED.......Nov. 29th. »

    Booked two rooms for one night. Upon arrival, rooms were small, but well appointed, clean and comfortable. First disappointment, no venting in the bathroom and small window would not stay open. The plumbing was very, very noisy. Second disappointment, was wakening up at 11.30pm to find a cockroach wandering across the floor. I tried to call the front desk, but the phone in the room didn't work. I had to dress and go downstairs to reception. Not much the young lady on the desk could do after providing a disinfectant spray, not even bug spray. She did offer to leave a note for the manager who would discount the room. After a sleepless night, when I approached the desk person in the morning, she asked, 'don't you have bugs in the UK ?' How unprofessional and rude. When it was pointed out a discount was offered the previous night, she reluctantly refunded $10.

    5
    « Great Location to Stay When in St. Augustine »

    The Bayfront Inn Best Western Motel is a great place to stay when you are visiting the old historic city of St. Augustine. It is adjacent to the old city and you can walk right out and you are there!! The Old Fort Castillo de San Marcos is diagonally located right across the street from this well kept motel and the horse and carriage rides line up along the street that the motel sits on which is right along the Matanzas Bay where you can view the boats all our on the bay. The rooms are well kept and the staff is super friendly and can make good recommendations about restaurants and places to visit based on the number of days that you will be staying. When you arrive at the motel, you can park your car and walk to most everything and you can also buy trolley tickets right there at the motel front desk. If you are staying at least three days, buy the three day tickets. It is well worth the price. There is a trolley stop right in front of the Bayfront Inn Best Western motel. Each room has park bench style seating outside the room so that you can sit outside and enjoy the view. There are several porch-like areas on the upper floor where guests can sit together and visit. There are picnic tables in these areas for guests use too. All rooms have plenty of pillows on each bed, free wireless internet, flat panel TVs, and comfortable beds that won't leave you with a backache when you get up each morning. We stayed at the Bayfront Inn Best Western for four nights during the "Nights of Lights" and really enjoyed the convenience of being right there adjacent to the old city. We would walk and visit the sights and shops for several hours and then if we got tired we could easily walk back to our room for a short rest before starting out in another direction. The Bayfront Inn Best Western being right on the bay was also very relaxing because we could walk right our front and cross over and sit along the seawall and watch the boats as they came in. Interesting too was to watch the Bridge of Lions as it would sound its horn to signal that it would be going up to allow a tall boat to come through. We would definitely stay at the Bayfront Inn Best Western again on our next trip to one of our favorite cities in Florida. It is a wonderful clean, well managed place to stay. We appreciated the hospitality that the staff extended to us during out stay. We'll be back soon.

    4
    « Location is Everything in St. Augustine »

    This hotel is perfectly located to all the main attractions. Additionally there is a trolley stop right outside as well. Just overall convenient to this awesome city. The hotel room was clean with two queen beds and was quiet. There was an air unit in the room that was blowing very cold which made it quite annoying while at the bathroom sink and the actual tub and toilet room were so small that if you were any bigger than a 4'11" female, you might get stuck in there. I think that was my biggest complaint. Otherwise the staff were friendly, the location was great and there is even a good breakfast place next store. All right across from the beautiful water with all the sailboats.

    3
    « Just Eh. »

    Location is really the only thing this hotel has going for it, it is about 2-3 blocks from kind street which is nice, and right near the fort if you plan to visit that. Pros: No carpet in the room Cons: Extremely noisy bar with loud live music in the alley about 5 steps behind hotel, if you want to go to sleep before 2am good luck. No breakfast options at all, also charge $10/day just to park your car in the parking lot. Did not think the hotel offered anything to be worth the price they charge!

  • 5
    « Fantastic Location-Very Nice, Clean Rooms-Great Staff »

    Outstanding staff from check-in to check-out. Fast friendly courteous service. The hotel location is ideal for walking and taking in old St. Augustine's attractions. Short walk to the old fort and St. George Street shops and restaurants. The rooms are very clean and comfortable. On the smaller size, but very comfortable. Sit on the upstairs balcony and take in the sights and sounds of old St. Augustine. Will definitely go back to this hotel.

    3
    « Basic Place With Interesting Extras »

    The good: You wake up and a National Monument is right across the street, the 17th century fort the Spanish built to defend the city. The rooms are clean, and it's your basic Best Western, but that means it'll be less expensive than some places in St. Augustine, particularly on weekdays. Another great thing is Mary's Bay View Cafe, which I guess you could say is the motel's coffee shop. There's a neon sign in the back that says The Mary Show, and it is. The food is super for a motel coffee shop: wonderful omelets, hash browns made in-house, not some previously-frozen grease slab. Service is wonderful and it's great to see everyone interact with each other. The Not-So-Good. Make sure you get a room on the side, because the long back of the building faces a street, and on that street is a bar with very loud live music and patrons whooping it up. The place is so close you could almost swipe a drink off of one of the tables. And did I mention it's loud?

    4
    « Location. Location. Location. »

    Not the best but it's close to all u want to do in old town and the trolley stops right in front of the hotel. Rooms are small but clean and comfortable. Bathroom is tiny and tight. Wifi works well. Staff very helpful and friendly. No free breakfast but a good place w cheap eats is basically attached. U have to pay to park which seems a bit odd for Best Western but overall cost is good for the location to old town. We stayed two nights three days and didn't use our car, between the trolley and walking. If u want lots of beach time u may want to stay out on the beach. If u want to soak up the history this is the place to stay. Can't beat the location for the price.

    1
    « Rip off prices and Noisy »

    Won't be back. Rip off pricing for weekends (Friday - Sunday), additional upcharges for holidays. They also charge $10 a day to park, and charge additional tax for that! Free WiFI that's slow as a dog. In room TV was not even HD; reception was poor/fuzzy, with no decent selection of channels. Last but not least, there's a cigar bar located behind the units. If you like loud music and yelling from people hanging around after the bar closes, then come on in! All in all, a horrible experience.

    5
    « Best place to stay in St. Augustine »

    My family and I have been staying at this hotel when we visit St. Augustine for many, many years and we have never been disappointed. The location could not be better. Park when you get there and you are in a very short walking distance to everything. The rooms which were recently all completely renovated are amazing. The manager Sid is phenomenal, other than making you feel like you're at home upon your arrival, with his smile and welcoming and professional demeanor, he will also make sure that even the smallest issue that may rarely come up is addressed quickly and to your satisfaction. We have another trip to St. Augustine coming up and one of the main parts of our trip that we are looking forward too is our stay at the Best Western Bayfront!! As a Florida native I highly recommend you stay here too.

    5
    « Right on the Bayfront »

    Great hotel. Right on the bay front in the old quarter. Walk to restaurants and taverns. Loved walking along the fort and seawall. Crossed the street and hopped into a horse and buggy for a ride around the old town. Enjoyed visiting my hometown...

    4
    « Still a great place »

    This is my second review of this location. The location is outstanding and this is a really great place. i do however have a word of warning. Our last stay we ended up in room 128 (First floor south). The 'good' is the room has the largest bathroom we have seen there. The bad is it is loud...especially around closing time at Meehan's. The bathroom window for the room overlooks the bar and the joyous Meehan customers that happen to be staying in the hotel walk right past room 128 and those near it. As a matter of fact one happy young lady was banging on a nearby door yelling 'security!' I would have been mad if it wasn't so funny. So again... I still like the hotel, but the south east side first floor rooms can be pretty loud.

    3
    « Location, Location »

    Hotel stays packed. Parking is a fun exercise since cars are everywhere and have to be managed by a parking attendant. It is a Best Western, but there is NO Breakfast. Rooms are very small with very noisy AC window units. Weekend rates are almost double weekday rates,

    5
    « Our own Private Abode... »

    If you can stay in the suite located just above their main office you won't regret it. Compares to any of the amazing B&B's, hotels in the Historic area. This suite faces the waterfront and the Castle to the side of the hotel as it has two windows. Since, you have to enter a private door, then go a flight of stairs to find your room door you would not be disturbed by any noise at all.Their standard rooms are great as well, but this suite was an incredible find!

    4
    « Family mini vacation »

    We booked this hotel because of the price and location.Although they definitely need more than one person in the front office, all was good.We ended up leaving my little girl's pillow ( very important to her because it belonged to her grandfather) and Aaron in the front office was so kind and caring about our situation.I mean he really took the time to try to find this lost pillow.He did end up finding it for us!! I firmly believe it's because he truly cared.It's people like that that make you want to go back and stay again,and we will! Thank you Aaron!

  • 5
    « Great location, clean hotel, good price »

    This is an excellent location -- within walking distance of everything you'd want to see and do in St. Augustine. The pool is small, but clean and fun. Parking is available. The rooms were clean, and the staff was friendly. For such a prime location, this was very reasonably priced. Would definitely stay here again if I'm back in St. Augustine.

    5
    « Bayfront Inn »

    This was very well priced and so nice and clean. Walking distance to almost everything with a great view. The bathroom was a little compact, but very clean and useable. We went for a wedding at the White Room and was able to walk to the wedding without breaking a sweat. Great staff, was always very nice and helpful with everything. There's also a trolly stop right in front of the Bayfront Inn, So convenient. When I go back I will stay here again!

    5
    « Great Location »

    Clean and well kept. Rooms probably smaller than normal, but very comfortable. Location is a real draw here as it is facing the bay and is on the edge of the historic district. Walking distance to the fort and Ripley's as well as all the local restaurants.

    4
    « Get's better every time »

    We have been visiting this Inn regularly for the past 40 years. For quite a few years it was privately owned but is now part of the Best Western chain. The best thing about this hotel is it's location. You park your car and just enjoy your stay. You can walk to the restoration area only a block away. The tram which will take you on a tour explaining the history of St Augustine will pick you up at the reception area. Restaurants are close and excellent. Your view is the Castillio Santo Domingo, the fort, directly across the street. You can see the inlet and ocean. This hotel was probably built in the 50's but has been completely renovated. The rooms are smallish but have everything you could want ie. WiFi, frig, TV etc. You don't go to St Augustine

    5
    « Excellent location, Great price »

    This hotel is the best location - directly across from the Fort and walking distance to everything. The hotel looks much better than the pictures with the Spanish style decor. Our room was very nice, clean and comfortable. It had a nice second floor deck facing the water where you could view the fort and entire waterway. Even the bathroom products were like those you see in much more expensive hotels and B&Bs. We were very happy to find such great quality and location for a lot less than the other hotels and B&Bs in the area. I will definitely be recommending this hotel to others.

    4
    « Perfect Location »

    Because we arrived in St. Augustine earlier than anticipated, we asked if we could check-in early. There was a room ready, and we were fortunate to get it. While not the quietest room at night, the location and view of the bay made up for it. Unfortunately, there was some miscommunication and our room was not cleaned the first night. When we mentioned it at the desk, we were told that everyone had left and we could pick up our towels, etc. at the office. Be aware that there is a parking fee of $10.00 an evening. While we understand a parking fee, according to the our booking site, it was $7.00. When this was mentioned at the desk, we were told that the site does not check anything with them. I would think a business such as Best Western would be sure that all booking sites were correct. We visit St. Augustine often and have stayed at the other Best Western with no problems. The location cannot be beat, but management could tighten some things up.

    4
    « Worth the Location »

    We stayed in August 2015 It was affordable, clean, and a perfect location for the activities we had on our itinerary Situated between the Castillo de San Marcos and the Bridge of Lions on A1A, it's walking distance from Ripley's, St. George St. and the Historic District, Flagler College, The Lightner Museum, A1A Ale Works, and many other St. Augustine must-do's The staff was friendly and courteous. A woman even helped stage a bottle of champagne in our room while we were out as a surprise We would be more than happy to stay there again

    3
    « Location location location »

    Staff were friendly, room was modernized and very comfortable but had a few maintenance issues. It is directly across from the bay and fort. The historic district with shops and restaurants was all around us. We parked the car and walked everywhere. No regrets about staying here.

    4
    « Great place to stay - management needs some customer service skills improved »

    Location, location location! I have stayed at this hotel many times, even when it was privately owned before BW. You cannot beat the location to everything in St. Augustine.The staff is helpful and courteous but the front desk manager could use some customer service skills. The Harbor View cafe next door is excellent and convenient for breakfast since the BW does not have any.. Two blocks from St. George street where shopping and history are wonderful. Hotel faces water and a block from the Castille de San Marcos. Trolley is great transportation.

    5
    « Oldest City a Must Visit »

    This hotel is located across from the fort and easily located around a lot of attractions. Very friendly staff, hotel is small but quaint which is fine because majority of time is spent touring the town.

  • 2
    « Expected better »

    My first impression was good in that the room looked nice and clean and the location was great with a view of the bay. However, there were bugs in the tub, the shower curtain was too short and the shower head was terrible.

 

Getting to the hotel ...

All directions
·From: The north. Take I-95 South from Jacksonville to State Road 16 Exit 318. Go east on State Road 16 to St. Augustine US 1. Turn right on US 1 then turn left on Castillo Drive. Proceed down Castillo Drive until it ends at San Marco Avenue. Turn right on San Marco Avenue until it becomes Avenida Menendez Avenue along the bay front. The BEST WESTERN Bayfront Inn is on the right side at 16 Avenida Menendez Avenue. ·From: The south. Take I-95 North from Daytona to State Road 16 Exit 318. Go east on State Road 16 to St. Augustine to US 1. Turn right on US 1 then turn left on Castillo Drive. Proceed down Castillo Drive until it ends at San Marco Avenue. Turn right on San Marco Avenue until it b...

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