BEST WESTERN Hotel Inn & Suites Rutland-Killington,  Rutland

4.5/5  - based on 494 guest reviews.
5 Best Western Place, 05701-9705, Rutland, United States - See map
+1 802 773 3200 +1 802 773 6615

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Safe deposit box
    Safe deposit box
  • Tennis court
    Tennis court
TripAdvisor Traveler Rating
based on 495 traveler reviews
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Located in Vermont's Green Mountains, our hotel offers so much to do this season. Looking for hotels in Rutland, VT offering the best service, quality and amenities? Look no further than the Best Western Inn & Suites Rutland-Killington. With the friendliest service in Rutland, Vermont, and a prime location close to legendary ski resorts, guests feel instantly at home when staying with us. For our leisure travelers, we also offer daily complimentary continental breakfast to get you started on the right note. Piping hot waffles, fresh fruits, sweet pastries and a selection of yogurt and cereal finished with bottomless Green Mountain Coffee® is the perfect start to your day. Whether you're heading to Killington Mountain or Okemo Mountain, enjoy a day of skiing and then relax by the fire in our lobby. General Electric employees count on us to provide great hospitality, and the Rutland Regional Medical Center brings many to the area year-round for meetings and training. Are you heading to Rutland, VT to visit local craft breweries or museums? Or is it a meeting at Green Mountain Power & VELCO that has you coming this way? No matter why you're in Rutland VT, stay at the Best Western Inn & Suites Rutland-Killington and feel like you're staying with family. At our central Vermont hotel, Vermont skiing is just minutes away. For the ultimate family or romantic getaway, take advantage of everything there is to do near our Green Mountain hotel. Reserve a relaxing stay at the Best Western Inn & Suites Rutland-Killington!

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Room 1

Guest reviews


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based on 495 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
277
Verygood
 
148
Medium
 
50
Poor
 
14
Horrible
 
6
Business Business 42
Couples Couples 144
Family Family 196
Friends getaway Friends getaway 60
Solo travel Solo travel 24
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Inn & Suites Rutland-Killington,Rutland
  • 5
    « Snow storm special »

    Very clean, pleasant staff. It was our first time through the area and just happened to be the first snow storm of the year and their sign was a pleasant surprise to see. The place looked great. If we travel that way again we will return to this hotel.

    5
    « Get away weekend »

    Very nice!! Clean! Don't forget breakfast is included...lots to see in the area..friendly staff. Very informative about the area! And don't forget about the cookies and milk at 8 pm they are awesome..

    5
    « 9/30/16 Wedding Stay »

    I want to thank Eli and your amazing staff for such a wonderful experience at the Best Western in Rutland. Everyone I spoke with who stayed at the BW had nothing but great things to stay about the hotel. Your staff at the front desk ( I truly wished I remembered her name- short brown hair) was so pleasant and accommodating. Thank you for upgrading our parents room also, they loved everything about their stay! We can't thank you and your staff enough for making our guests so happy with their stay!!

    5
    « Great place to stay »

    This is definitely the place to stay. The staff is so friendly and accommodating and do anything they possibly can to make you happy. Took a group of 46 people on a Vermont trip and not one person had a complaint which tells you how great they are. Beautiful well maintained property, the rooms were spotless, the breakfast was great. It was warm and inviting. We spent late evenings in the lounge area playing cards and were always acknowledged and asked numerous times if there was anything we needed. Evenings they always had yummy chocolate chip cookies and milk available. Couldn't have asked for anywhere more warm and friendly to stay at. I highly recommend this hotel and will definitely stay there when we return.

    5
    « Great location »

    This was a great location in Rutland. Not your typical hotel. Six or more individual buildings with 4 or 6 rooms per building. Very quiet and secure. A few miles towards town the traffic is very heavy. This location is far enough away, you weren't even aware of the congestion. This is very close to the Norman Rockwell exhibit. The exhibit is worth a visit.

    5
    « Best hotel in this area »

    I do use that hotel during my business trips , and I think that it is the spot for skiers or and pleasure activities in this mountain area. Excellent hôtel pour la région , ce royaume du ski et d'activités de plein air .

    1
    « Don't get a room w/Headboard under window »

    Rooms with King size bed (like ours, 660) have heads under the windows- literally your face is 9" directly below the curtains. This means the cold, the light, the noise all comes directly onto your eyes and head all night long- you lie on your back and look up between curtain and window!!! Horrible, who in their right mind would place their guest's pillows under the curtains and then charge nearly $200 for the night....move the bed to the full wall!!! Oh, the mattress was so thin and old we could feel the wire/steel frame and every time either of us moved even slightly the whole bed shook/moved- no pillow top here! And...no elevators so if physically limited request first floor, and ice machines are only on 2nd floors of odd numbered buildings- 1, 3, 5, and 7 - like Seinfeld's soup nazi, no ice for you buildings 2, 4, 6.

    5
    « Quaint inn »

    This Inn & Suite is located in a beautiful little town and decorated for fall colors. They include a very nice breakfast. I would highly recommend this one if you are in the area. Suites are very comfortable.

    5
    « Best Stay for Comfort and Value in Rutland - Killington Area »

    We love the Best Western Rutland-Killington. The suites are very reasonable and great for our family. Rooms are clean, breakfast is convenient and there is something for everyone (kids love the make your own waffles). Staff is helpful and nice.

    4
    « Great Breakfast!! »

    Rooms were clean and comfortable, staff was very accommodating and friendly, the complimentary breakfast was outstanding, loved the pumpkin bread and waffles. Would definitely stay again. They even had fresh baked cookies and milk before bed!

  • 5
    « A delightful experience »

    We stayed one night at the Rutland Best Western and had a terrific experience. The room was very quiet and clean, and the bed was very comfortable. Lighting in the bathroom was good. The desk staff were very helpful in giving directions to restaurants in town and helping to guide us to see the sights in the area. It was a very comfortable environment and we would recommend it to others.

    3
    « Horrible Beds »

    If you're looking for a good night sleep I would not stay here. If you have no other option bring your own pillows because the pillows are extremely small and the bed is not too comfortable. Breakfast wasn't all that great, not a very wide selection of foods and the food that they did have tasted old. Room space and service was incredible very nice staff and extremely big rooms.

    5
    « Vacation »

    Amazing hotel!!! Very clean and comfortable! We Love the room and the breakfast!! For a free breakfast its awesome!! Love the spacious room! The location is great! The staff is very friendly and welcoming!! Everything about this place is amazing!!

    4
    « Unique hotel property »

    My husband and I stayed for one night while on a recent bus tour. We were given a room with what I believe was supposed to be two double beds but the beds were very small. I would call them oversized twin beds instead of doubles. It didn't matter to us, we both took a bed, but for families with older kids, be forewarned that the beds are small enough that I could hang my hands over both sides while lying in the middle, so they would be a tight squeeze for two people sleeping in them. Our room was small but it was ample for one night's stay. I loved the unique layout of the hotel. Everything was in good working order, and was nice and clean. Management, including the general manager, was there to greet our bus. I was very impressed with how they treated us, they all seemed genuinely happy we were there. The breakfast was great, and the Green Mountain coffee was outstanding. There is a heated, saltwater pool that was still open but, unfortunately, I didn't have time to check it out. I would definitely recommend this hotel to anyone traveling in the area. Don't miss going to the charming Rocking Horse Country Store next door, and the wonderful chef owned German restaurant across the street!

    5
    « Great breakfast buffet! »

    The hotel is more of a condo complex than a hotel. Stayed there 5 nights and it was one of the best hotel stays ever! I traveled for nearly 16 years for work, stayed in many hotels and never felt this comfortable. The staff was super friendly along with being very professional. Someone is doing a great job when it comes to hiring, you have to hire great people, you can't make bad employees change to great. Good job! The rooms have been updated nicely and the upper floors have a wonderful balcony, also less noise. If you are in the Rutland/Killington area for business or pleasure, you must give the Best Western a try. Stayed there 5 nights and two nights at the Killington Grand Resort, enjoyed our stay at the Best Western better, but keep in mind there is no bar and no restaurant on site. There is a cute restaurant up route 4, The Sugar and Spice, give it a try! Applebees is also close but I typically like to try the local spots when traveling. Hotel employees are always a great source to find good local eating establishments. Have fun in Rutland!

    5
    « Awesome Staff, Awesome Place to Stay »

    I can't believe what an absolutely wonderful stay I had at the Best Western in Rutland, Vermont. I was there for 14 weeks, my accommodations were great, but more importantly were the personnel there. They were spectacular to me they became not only friends but family. Any issues during my stay were taken care of in an efficient, timely manner. I witnessed a very upset customer trying to register there but unable to due to their situation -but watched how the receptionist/clerk took care of getting this customer satisfied in a very timely, professional manner while remaining calm and compassionate for these persons. I deeply appreciate the care and concern this organization has for all the customers coming through their doors here. My thanks to all at the Best Western Rutland/Killington, Vermont. Marion Bauer

    5
    « A very pleasant surprise! »

    Having stayed at many Best Western's before, I have to say this is THEE best one I have ever stayed at. Our room not only was clean, it was spotless! My wife and I have stayed at many different hotels, of many different chains, over the years and this one has to be up there with the best. From the front desk when we arrived, to the room, to the breakfast they offer, they certainly know how to do business. This is the first time I have ever written a review but I can tell you this, if you visit this area and do not include a stay at this establishment, you are doing yourself a disservice.

    5
    « Excellent service, layout like mini-condos »

    Excellent staff, quiet location, great layout more like a condo complex than a motel, clean rooms. As a Best Western rewards member, I was able to get a rate below the ones from all the Internet booking sites. I would stay here again.

    5
    « Perfect home base! »

    We've stayed at this hotel many times and in all seasons, it's the perfect location for everything to see and do in the area. It's a condo style set up with regular hotel rooms as well as 1 bedroom suites. We especially like the suits which for our family of 5 is perfect! We can cook in the well equipped kitchen and not have to eat out every evening which allows us to spend more money on the fun vacation stuff! The rooms are always clean and well maintained. The heated outdoor pool is sparkling and refreshing and this past stay our room was right next to the pool...just out the sliding door which my kids really liked. The tennis courts are terrific for a little recreation as is the basketball hoop and the playground. Plenty of room for kicking the soccer ball around too! The daily free continental breakfast surpasses the usual cold buffet selection one would find at many hotels with hot fresh made waffles, eggs, bacon or sausage, breads, yogurts, cereal, juices and coffee. Be sure to grab your free copy of USA today. I love the gym for a quick cardio workout before I start my day. The staff can't be friendlier and are always helpful. Looking forward to our next stay.

    3
    « Weekend stay for a family wedding »

    The location was very convenient, and our family's single room and suite were comfortable and clean. However, what almost spoiled the weekend was the confusion and incompetence at the front desk. The staff, including Dorothy who checked us in, was friendly, and our February phone reservation was honored even though they never sent us a confirmation email as requested. However, the front desk checked us out Sunday morning, though our reservation was till Monday! We got no notification until the keys didn't work Sunday afternoon. Then the family members in the suite were ordered to immediately evacuate their quarters so that they could be cleaned for the next guests! So instead of enjoying the activities at the wedding we were attending, we had to pack up everything and move to another building. Upon checking out, their printer was broken, so we requested an emailed receipt/statement of the charges. That never arrived till I phoned the manager 2 days later. And then only one statement came, and my follow-up email was ignored. I will never stay there again, and I wish we had just found another place to stay.

  • 5
    « Central Vermont Vacation »

    The Best Western Hotel & Resorts in Rutland, Vermont is a quiet, beautiful, quaint and leisurely located country setting. the stay here was a central place from which to visit the numerous places of interest and discovery. Our stay was marked by gracious service and a overall courtesy. Thank you for a great experience. We surely will recommend this resort to all our friends....T. Buck...

    5
    « Clean, Comfortable, Competent, Convenient »

    I have stayed here many times over the years. My wife and I are retired and over 70. The rating of 4.5 stars amazes me because if any lodging deserves 5 stars, this one does. Upon arrival, I was greeted by Dorothy. No matter what your experience was getting here, she will get you smiling in short order. Checking in was a breeze. Two questions I always have when I get to the room are; when is breakfast and what is the wifi password? Both answers were written on my key envelope. The rooms are spacious with updated everything. You immediately notice how clean everything is. You should also observe how clean and convenient the check in office is. There are two computers available with a printer. Dining tables provide ample space to enjoy the continental+ breakfast. Tammy keeps the hot items such as ham, eggs, and French toast available. Home baked sweets, cereals, yogurt and waffles are also included. Located between Manchester ( shopping, recreation) and Killington (recreation) this lodging is easy to get in and out as well as close access to you ur room. I don't know how they decide on the "employee of the month" because everyone I have encountered here after many visits is as welcoming as the other. Oh well, all lodgings would want to have staff equal to the folks at Best Western Rutland.

    5
    « Best sleep in a long time »

    Comfy room, great beds, it was hard to leave the next morning! The property is maintained beautifully, flower beds, clean, inviting, heated pool. Okay breakfast. Located just east of Rutland and west of the Killington ski area.

    5
    « Friendly, kind employees!!! »

    While awaiting my turn to check in at Best Western Rutland Killington, I witnessed kindness, compassion, and patience, as Lisa, night time office manager, assisted a party of 4 people. Lisa aided the group by locating special accommodations elsewhere, after an online travel site mistakenly sent the group to this hotel. Lisa was competent, polite, and extremely helpful to this stranded group of travelers. I was greatly impressed by Lisa's positive attitude and humanity. I was pleased to know that Rutland Killington employed such wonderful people!!! The Rutland Killington Best Western is clean, comfortable, and charming. The staff is very pleasant and cheerful!!

    5
    « Great place to stay! »

    This Best Western Inn in Rutland was perfect for us. The price was extremely competitive for all the amenities. There were tennis courts, a lovely pool area behind the chalet units at the end of the property. There was a playscape for the younger children. The parking was ample and convenient. The inn offers a free breakfast with plenty of offerings from scrambled eggs, sausage, waffles, yogurts and different breads. I'm sure the offerings change daily, however. The room and bathroom were immaculate with very comfortable beds, a large flatscreen television, a large desk for working, a refrigerator, coffee maker and microwave. The desk staff was extremely pleasant and very helpful. The landscaper does a beautiful job with all the beautiful flowers, plantings, and the well kept lawn. The security was impressive. We had a locked door into a small vestibule that lead to our own locked room.Very good locks inside the room, too. Some rooms have balconies too. This inn would be a great pick for anytime of the year.

    4
    « good place to see lots of vermont »

    beds very comfortful was not very hot water. wheelchair shower life saver..but I could not use spray from shower chair manager could not find luggage cart and we both were handicappedso it was hard to get ib

    4
    « Great place »

    This is our go-to hotel for camp drop-offs and pick-ups. Rooms are basic and well cared for, always clean. Plus the people at the front desk are always super friendly and helpful. We made use of the pool for the first time this year and found it to be quite nice. The water was a perfect temperature and its in a beautiful setting. They have 2 tennis courts, too.

    5
    « Best bang for your buck »

    We were upgraded to a suite upon our arrival which was a nice surprise. It was spacious and comfortable, more than we could have asked for. The breakfast was so so. The other Best Western In Waterbury VT had a better selection. But it was clean and comfy and for the price it was even better. Now that we have become Gold Members due to our Harley Davidson motorcycle, we will be staying more often in these hotels when traveling! Thanks for an awesome vacation!

    5
    « We'll Be Back »

    We had rented a suite for one night and would have loved to stay longer. The rooms were spacious, clean, neat and very comfortable. We had asked for handicap accessible and were on the first floor with a walk out patio facing the tennis courts and pool. The queen size beds were so comfortable. The breakfast that morning offered a variety of foods with eggs, sausage, waffles, pastry, juice and coffee. The staff was very friendly and helpful and willing to help in any way possible. All in all , we will be back for sure.

    4
    « Nice weekend away »

    Staff was very accomodating. Hotel was neat and clean. Room was very comfortable. The bed was also comfortable. Very nice location and very quiet. The only thing good about the continental breakfast was the hot coffee

  • 5
    « Best accomodation in the Rutland/Killington area of Vermont »

    Superior accommodation in the Killington area. Very peaceful location with nice views of the Green mountains. Very comfortable beds and the suites with living room and patio were excellent. They provide complimentary hot breakfast and free internet. Free parking in front of room units. Swimming pool and 2 tennis courts. Central to Rutland and Killington. We visited in the summer so I can't speak for the winter experience but I will definitely stay here again if I am visiting this area.

    3
    « Nice staff and location - but room very small »

    Our reservation was for a two-night stay in a double room we found the room to be clean, however the room was very small the smallest size that I've ever stayed in all my travels. It had two double beds with a desk. we had a problem with the refrigerator when I got back to the room after the first day everything I put in the refrigerator was warm we called maintenance they came right away and switched out for a new refrigerator however what he said about the refrigerator was too absurd he said that since we turned it up to a higher number it was not cool in order for the refrigerator to be cool it needs to be on the lowest number (1). At the front desk upon check in we were told the pool is heated to 82 degrees. We went for a swim and the pool wasn't warm. As for the air conditioning in our room.. it was loud and on the second night it was warm in the room since the AC wasn't working well . For this reason I was not completely satisfied with this stay. Office staff and support staff very friendly and helpful.

    3
    « Mountain retreat »

    This hotel is set over 7 buildings , the first room we got was in building 7 ground floor corner position , it was very Dark , we asked if we could move the hotel manager was very helpful and said it was not a problem she gave us a suite no extra charge , the hotel is in a beautiful location , the breakfast was very good and coffee on tap 24 hours if you did not want to make your own in your room , beds very comfortable , the only downside was the out door pool it was salt water not heated , and not very clean it had a scum across the top we did not complain as the weather was not suitable for swimming , however we were disappointed with the standard , guest laundry very good

    4
    « Family Time »

    It was our second time there and we really enjoyed our stay! I would highly recommend it. They include breakfast too which is a plus! I have never stayed at a Best Western but will be back real soon...

    5
    « Nice hotel with a great location »

    I had a wonderful experience with the staff at this hotel after an issue with my reservation, they were very helpful. The location was great and close to so many beautiful sites in the area. The room was clean, comfortable and the breakfast was good. I will stay here again if I am ever in the area.

    5
    « working again »

    great place and good people always a pleasure staying here. This location is the nicest Best Western I've been to yet and will always stay here when ever I'm out this way. Not far from everything but not in the middle of the city where you have all kinds of noise and people to deal with. Thanks for another great stay!

    5
    « Great place »

    It was on the outside of town. After a long drive it was great to get there. As a Best Western rewards member we received a gift when we arrived. It was confusing as to where our room was. The hotel has 7 units of rooms. We were in unit 6. The hotel has an outdoor salt water heated pool, we did not have time to use it. Warm cookies and milk waited for us in the lobby. The room was very nice. The only complaint was the bed under the window. Outside light was a bother as it shown in under the drapes. Friendly staff.

    3
    « Accessible? I don't think so. »

    I called directly to book our rooms because I need a room that is accessible.I had read reviews calling the rooms, "spacious." Hilarious! Our King bedded room was so tiny they crammed the bed into the corner so there was space to walk into the bathroom that one could barely turn around in. There was a ramp that was unusable up to the common entrance area for about 4 rooms. It was unusable because it had about a 2 inch elevation where it started. The 'ramp' certainly does not meet ADA guidelines. Neither does the bathroom. The hotel placed an elevated toilet seat-like in rehab centers and nursing homes. The hand hold from that seat blocked the toilet paper. We removed it and found that the actual toilet height was that of an old elementary school. No way could someone in a wheelchair get up the ramp to use a key to get in the small common entrance while still in their chair and push the door open from the 'ramp' then enter the shared, tiny hall. I should have known there would be a problem when I called day of arrival to reconfirm and the woman working at the desk said, "what do you mean by accessible?" Oh boy. It was one night, I had my husband and my son to help me or I'd never have gotten in that room.

    5
    « Great Quiet Place »

    My companion and I stayed at this hotel and we enjoyed it. It was on a main road but just outside of town so it was quiet. We had a nice clean and comfortable room. The property is nicely laid out in several buildings and the views were beautiful. I would highly recommend staying here.

    5
    « our stay »

    good basic place to stay with excellent hospitality. The breakfast , I felt, was a bit off compared to other free breakfast places we have stayed. The business area had good online and wifi available. Printed boarding passes without problem.We would stay again Harley Davidson Bikers caused sound problems, but they were kind, congenial guests.

  • 4
    « Spacious and clean »

    Stayed two nights in a queen suite. Nice space with full kitchen. Rooms have back sliding glass doors to a small patio/deck. Good closet space. Nice pool area however, they need more chairs and lounges. Towels for pool need to be picked up at front desk. Breakfast bar included waffles, cereal, and one sterno of sausage.

    5
    « Fine Stay »

    Convenient; welcoming staff. Clean and comfortable in a quiet location. This would be a great place for anyone skiing or enjoying outdoor recreation in the Rutland-Killington area. The physical set up of the site is much more laid back than most other places I've stayed.

    5
    « Hidden Gem »

    My wife and I had stayed at this location over the years even before it was a Best Western (Hogge Penny Inn). It has never failed to impress for the value received. It is not a traditional setting for a hotel/motel but rather a ski condo with separate rooms in separate buildings scattered over the landscape. (No kids running up and down the halls at all and lots of fresh air and private views and decks)

    5
    « Great Quiet Place »

    Outstanding comfort, clean quiet rooms, great breakfast included. Salt water pool, very friendly and accommodating staff. Would definitely stay here again! Close to restaurants and set back from the road. Great Value!

    5
    « Excellent choice for a stay »

    This turned out to be an excellent choice for our stay in Rutland. Numerous freestanding buildings house the rooms with the breakfast and registration being in another. The room was clean and spacious. The desk staff was outstandingly welcoming and efficient. Breakfast was adequate.

    5
    « weekend work »

    I highly recommend this place. Beautiful views, great rooms, and very nice people that work here. Right off a main road but away from the city so less traffic and issues. Couldn't have asked for a better place for the weekend!

    4
    « BEST Best Western »

    Booked in for 1 night and stayed for 3 .... We had a very pleasant surprise once we checked into our suite which had 2 comfortable queen beds large lounge , full kitchen ,dining area this was more like a little apartment . the breakfast I have to say was most disappointing so we decided to skip this option . The front desk staff was friendly so all in all we enjoyed our stay and would definitely stay here again if given the opportunity . Dave and Jenni Cape Town South Africa.

    4
    « Great Place to stay for a weekend of skiing »

    My family calls this place our home away from home. We stay at this Best Western 4 to 5 times a year and will continue to use it as long as their is availability. For the price, the place is a great place to stay when skiing up in the Killington resorts. Typically we reserve the suite as it provides the perfect space for my family of 4. One bedroom and one bath along with a living room and kitchen truly give us the space we need when staying over the weekends. It is about 20 mins away from the mountain and is conveniently located near the downtown Rutland area. A huge plus is the included breakfast as its nice to just walk over in the AM to get a decent bite to eat prior to getting ready to go up to the slopes. The staff is very friendly and always helpful. After my 5 hour drive from home, they have always been pleasant and cordial when checking in.....a huge plus after being in a car that long. Highly recommend this place!

    5
    « Great ski trip »

    very good location, near the ski area and the town, the rooms were really big and fully equipped, what was really good since we were all in the same room. the complementary breakfast was also great and the cookies in the end of the day was the icing on the cake!

    4
    « Very welcoming »

    Very nice facility. Lisa at reception could not have been more helpful. On arrival she and the manager, Eli after welcoming us and introducing us to the facility, got us dinner reservations at a very nice restaurant. The room was clean and neat with enough towels and a comfortable bed. Saw the frig and microwave but did not use it. Always felt right at home. Could not have been happier.

  • 4
    « Stop over... »

    Stopped in I the way up to Stowe because I was too tired to continue driving. Jason at the front desk was just finishing up with a tour bus of British guests and as they were settling into their rooms, they were calling asking for amenities and towels not allowing him to catch a break, and completely disregarding the line of people they just left. Let me say, he handled it with such a calmness and professional attitude that I wanted to scream. He was expedient, smiled the whole time, and was delivering towels between check ins. I couldn't believe that he was alone. I offered to help, I told him to take his time and not to worry about me. I was rewarded with a small upgrade that I didn't ask for or expect. When I awoke the next day and went over for breakfast, he was wiping tables and cleaning up after the same group of people, again with a smile, and he remembered my name and asked me how I slept...being in the hotel business, I was amazed at his poise and skill. He can work anywhere, but this hotel is blessed to have him. I think a raise is in order...great job Jason.

    5
    « Home Away from Home »

    I traveled with my 80-year-old mom to visit relatives in Rutland, VT. This hotel was amazing. The beds were super comfortable (very important for an elderly person), the breakfasts had a wide variety including eggs, fruit, bagels, cereal & oatmeal, fresh waffles and a wide variety of drinks. The coffee was EXCELLENT! The staff was very friendly and engaging - I can't say enough about how much we loved our stay.

    5
    « Great Value »

    You can't beat it for the price. Clean and well-equipped rooms, comfortable beds, friendly staff. Stayed here to ski at Killington - about 20 minutes away. Free breakfast. Now I'm just typing characters to meet the 200 minimum.

    4
    « Clean and Very Comfortable »

    Overall room was very clean and bed was very comfortable. Unfortunately the temperature in the room was an unbearable 81 degrees. We could not turn the temperature down and had to resort to opening the windows and drapes to moderate the temperature, unfortunately windows faced a common access area so anyone walking by could look in. Also coffee maker was in the bathroom. There is no way that I would ever use a coffee maker in that location.

    4
    « Nice Stay! »

    We stayed in at the Best Western in Rutland Vermont during a college visit to Castleton State College. It was nice, no issues, very clean room, friendly staff, and a good complimentary breakfast. The location is convenient to everything in downtown Rutland. Great price too, for what you pay you would expect it not to be as nice.

    4
    « ski trip »

    the Hotel was very nice. the location was ok but the rates were reasonable. I wish the beds were larger. Our beds were only doubles and with 2 kids and my wife the room was a little snug. I would recommend this hotel to other people. It is a good location , close to restaurants and other stores. about 15 minutes to Killington.

    5
    « 20+ plus and still staying here »

    We have been coming here every year to ski for 20+ years. In the early years we experimented with a couple other lodgings. But just kept coming back here and it is all we have done for 15 yrs now. Great suites, great prices. Pleasant staff. I like being a couple minutes away from the access road and it's party animals, etc. Big free breakfast and close to mountain and Rutland. My only criticism....incorporate the local original name back in.... "Hog Penny Inn"

    5
    « Great hotel for a weekend escape »

    We had a great weekend away at the Best Western Rutland- very pleasant and courteous staff, and comfortable suite. The breakfast is a hearty and healthy selection. The locations provides easy access to both Piko and Killington Mountains. We will return and stay again.

    5
    « My night at the Rutland Best Western »

    I had a great stay at the Best Western. I received great value for money and would highly recommend this hotel if you're staying in Rutland, Vermont. I will definitely be staying at this hotel again. Many thanks to the staff for all their good work.

    5
    « Clean room »

    Stayed for a ski trip, ground floor room was very handy. Staff was helpful lobby was nice. All I had was a cup of coffee so I can't speak about the free b'fast. I would stay here again , and plan to to so before the end of season

  • 5
    « Best Place to Stay in Rutland, Pico, Killington! »

    Easy access to Rutland, Pico and Killington. Great, reasonably priced suites with a full kitchen. We've tried the fancy places and keep coming back to the Best Western where the staff is friendly and helpful, the rooms are comfortable and the amenities are just what you need.

    5
    « Great stay in Rutland »

    My sister and I booked a one bedroom suite for a mid-January weekend in Rutland, VT. A friend had stayed there and recommended it. The Best Western is in a very good location off of Rt 4. Every staff person we came in contact with was professional, helpful, and made us feel welcome. We were very pleasantly surprised by the quality and spaciousness of our suite. Every thing was attractive and in very good condition. We loved having the extra space as compared to a guestroom. We took advantage of the complimentary breakfast one day, but had breakfast out the other morning at the Sugar and Spice Restaurant that is maybe one mile from the hotel further down Rt 4. Great breakfast lunch place. We also went to the Farmers Market downtown on Sat and enjoyed that very much.

    5
    « Great place to stay near Kilington »

    The staff was super nice and helpful. We had a suite with one bedroom (2 queen beds) living room, dining area, and kitchenette (with fridge, stove & microwave.) The unit was plenty big for five of us and clean. The free breakfast was great. Hot items changed daily for variety, some items seemed home baked. The make your own waffles was a big hit with the kids. At 8pm every night they served fresh baked chocolate chip cookies and beverages. - Nice touch. My only complaint would be it was a little noisy. The room was a first floor end unit close to the road. You could hear nightime truck traffic and people walking in the unit above. Other than that, this was a great place to stay and good value.

    5
    « This hotel was my saving grace! »

    January 2013-My boyfriend and I booked a hotel in Mendon, and upon our arrival, realized it was the last place on earth that we would ever want to spend any time. Our goal was to go to Killington every day. We spent hours on one of our vacation days finding a new hotel to stay. The Best Western was the very last place we decided to look, and we wished we had just visited first. The man who worked at the desk, Ryan (I believe), gave us an amazingly affordable deal, and saved my boyfriend and I from staying in a dirty dingy super low budget hotel. He was so kind a friendly, and when I think of the best hotel experience I have ever encountered, I always think of this hotel. Our room at the best western was unbelievably clean. The sheets were crisp white, and there was not a speck of dust anywhere. The complimentary breakfast was a nice bonus! This visit was back in January 2013, having just recently made a Tripadvisor account I feel the need to comment on my time here simply because I was so impressed and I think of this hotel often! If I ever visit Killington again, this will 100% be the place that I stay!

    4
    « Feeling of Vermont »

    This is a very pleasant place to stay. The bonus is that you feel like you are in Vermont the entire time! You are surrounded by beautiful trees with a view of the mountainside. Breakfast is fresh and well stocked too. Convenient to the ski areas and downtown Rutland.

    5
    « Spacious and well appointed. »

    We stayed here over Christmas for 5 days. This hotel is layed out like a cluster of condo buildings without interior corridors but with private entrances. Our suite had an actual kitchen with range, frig, microwave and dishwasher including pots & pans. As well the living/dining room could comfortably seat 4 and had a 42" TV, sliding glass door to patio. Though the bath is large enough for most people, someone with special needs should ask, as this hotel, like most in Vermont, were built before ADA laws were enacted. Free breakfast is included. As the hotel is at the edge of town, you will need to drive to dine. There are two great local breakfast places about a mile away and major fast food chains are along US Rts 7 & 4, the main drag through Rutland plus the many local favorites and finer restaurants in the charming real downtown. This hotel, more than any other chain hotel in the area, has a feeling of space and views of the Vermont scenery. This place is truly a home home away from home.

    2
    « Design causes many inconveniences. NOT HANDICAPPED ACCESSIBLE. »

    Many inconveniences: set up in separate buildings, two doors in order to access rooms so accidentally lock;no ice machines in some buildings; bathrooms are small; in order to get two queen beds must get higher priced suite; AC units in-between beds in doubles which would blow on face at night; must leave building, go outside to get coffee, food which is inconvenient if trying to bring some back when nearing cutoff time; second floor has stairs outside requiring noisy and weather-exposed walkup carrying luggage; DEFINITELY NOT ADA APPROVED AS FIRST FLOORS ARE NOT WHEELCHAIR ACCESSIBLE WITHOUT UNDUE ADJUSTMENTS.

    2
    « Lacks many of conveniences of single structure hotels, Not handicapped accessible. »

    The furnishings are alright but this hotel has many less than desirable aspects: 1) Rooms are in separate buildings so coffee and breakfast requires that you walk outside, whatever the weather. 2) To get queen-sized beds must upgrade to a excessively large suite at much higher cost. 3) May have to go to another building if you want ice. 4) Entry into room requires unlocking two doors which are on springs and accidentally close requiring unlocking again. A nuisance if one has multiple suitcases or requires several reentries to room. 5) Not handicapped accessible: no elevator on a two floor building; and a small step to even enter each building for first floor rooms. When I inquired was told they provide a small ramp for wheelchairs. How convenient would that be at 11:00 PM? 6) Double bed rooms much smaller than average. Bathrooms small on both double and queen rooms which was surprising as suites were very large but still tiny bathroom. 7) Double bed rooms had AC placed between beds which would cause blowing on the guests heads during the night, directly. 8) Rooms can be noisy as two door opening and closing as well as steps "outdoors" for any second floor occupants carrying luggage up the stairs would be quite noisy. Having to carry luggage up stairs , outdoors makes this property highly undesirable for anyone over 40 y.o. 9) Hotel did respond well to problems we had in both rooms. When head board fell on my head at night offered me a suite (the only way to get two queen beds) which was way too big and still had tiny bathroom. Then this room the drain in bath was broken and when I was dead tired had to wait for repairman to go to BUY one at Home Depot. The drain should not have been left broken to begin with. 10) Having to walk outside (snow, cold) both to get coffee or breakfast was most inconvenient for tired travelers and to get food and coffee to bring back to room if one is close to end of breakfast.

    5
    « Very Pleasant Helpful Staff »

    The staff was very helpful and pleasant we had to travel to VT as my son attends College we drove up for the night, his awards ceremony was not until 3 pm the next day, the hotel was very helpful allowing us to have late checkout so that we could get ready for the ceremony and not have to rush out!

    5
    « Wonderful Stay »

    This is a great place to stay, that's quite and convenient to skiing, as well as The Meadows and Gables at East Mountain. Even though part of Best Western chain, has a distinctively personality all its own and a great staff.

  • 4
    « Good and quiet Hotel »

    Luck was with us when we were at the Best Western because of being upgraded to a larger room (incl. a kitchen). We had plenty of space and our daughter (15) has had her own room to sleep in (what she definitely appreciated). Service at the front desk was friendly. Questions (e.g. for a restaurant to have diner at) were taken care about and the advice was a real good one (Table 24). The rooms were clean and well arranged. Breakfast was good. Tea (various sorts), coffee, three waffle irons (which we used) incl. two different sorts of pastes, cerials ans so on ... We enjoyed our stay even though it was only one night and will come back when we will be in NE next time.

    4
    « Sweet (Suite) Room »

    We arrived at the Inn around 9:30 pm. Check in was fast and friendly. The added treat is 24 coffee and tea service. Also, they had large chocolate chip cookies! We had a suite. The living room was spacious and clean. The bedroom linens were clean with ample pillows and a comfortable bed. The kitchen had a microwave, coffee machine and a refridge. The fitness room is extremely small with three pieces of machines..a treadmill, stepper and a bike. If you ride the bike with a cadence greater than 90, the sound is amplified with the TV. When I pointed it out to the manager, her response was she would have maintenance look at it, but then she says that you just need to put it up a level. So, I am assuming they know about the problem and have not addressed it properly. The stepper needs to be looked at also. It makes noise and it takes a while before the display comes on. Breakfast--typical BW breakfast. They had plenty of seating. The eggs and breads/pastries were replenished as needed. Location: Great location. Close to Rutland, Killington, Pico and Woodstock. You could use this as a base for many day trips. Overall, a great value.

    4
    « A great, comfortable, base on our search to see the leaf fall. »

    Rutland is a good location from which to travel round to see (in our case) the colours of the fall.The Best Western Inn lies only some 10 minutes out of town but is well located to go downtown in the evening for supper or right out onto the roads for our exploration. We had booked via Expedia and on checking in we found that we were allocated a very "compact" (= small) standard room with a small window above the bed - really less than what we expected. We then spoke with the check-in staff who emphasised that because we had not booked direct with Best Western we were unlikely to be able to request an upgrade (we were quite ok to pay an extra rate). The 'Manager' (not available on-site) was unsympathetic and was happy to reject any move to an upgrade. However, the unceasing efforts by "Pamela", on the reception, who was on duty that evening finally managed to get through to Expedia's customer service and eventually manged to secure us permission to upgrade to a Suite (not much extra cost over the standard room). Thank you Pam - you made all the difference to our stay and turning what would have been an unhappy experience into a very pleasurable stay. Our room was very comfortable, spacious, and well equipped with pleasant views out over the tennis courts and gardens. Breakfasts were good with nice hot-food on offer each morning. Overall a very positive and enjoyable experience - but in large part a big thanks to Pamela!!

    5
    « Don't miss this one!! »

    We have stayed at this hotel several times. The last time was 4 years ago and it was still good. The rate was great, it was clean, and the breakfast was really good. I loved the pumpkin waffles. They had fresh baked cookies and milk at 8 pm each night. People staying there tended to gather each night for cookies and visit. Everyone working there seemed to like their job and those they worked within. I highly recommend it this location!!

    4
    « Comfortable and clean »

    Stayed here in October for a wedding at Mountain top Inn. The staff was very accommodating. Brunch was nice, served only until 9.30. Inn offered tea and coffee all day. The gym as small, but the equipment in tip top condition.

    5
    « Just what we needed.... »

    My sister and I were in Rutland to visit our very ill father in the hospital and my husband and infant son were with us. It was a last minute trip and very stressful and emotional. We hadn't made a plan for staying over and had all had horrific hotel experiences in bereavement or illness situations before. We checked reviews in the area and saw some (somewhat hysterically) awful reviews for most places. We called the Best Western on recommendation of the Hampton Inn since they were full. Jason at Best Western was able to give us a fabulous queen suit for a really great price. He was kind and efficient and a pleasure to deal with after a harrowing day. We needed to be close to the hospital, and it was. (Another call my sister made to a different establishment yielded no information about how close they were to the hospital despite her asking four times. The next day we saw that it was practically next door). We needed something clean and comfortable, and it was. The breakfast was great but the first morning we just rushed through and grabbed a muffin and coffee. We ended up staying another night and the wonderful woman at the front desk (I am sad I can't remember her name) was able to give us another great room at the same wonderful price. We did enjoy the full breakfast the next morning. The following weekend we returned and Jason gave us another queen suite at a very good price, higher than the first time but it was also a Saturday rather than mid week like our first trip. I have paid more for rooms that were disgusting and unsafe at other places. The Best Western had nice ambiance, friendly and helpful staff, and provided us much needed comfort at a very difficult time. We will be loyal customers as long as other locations are of equal quality and value.

    5
    « Nice place to stay »

    The room was clean and comfortable and the staff was friendly, helpful and informative. If you don't feel like going out for breakfast, you can go to the main building instead. I will definitely stay here again.

    5
    « Cape Cod, Colors & Wine »

    We spent one night at this BW on our way between the colors of the east & a wine stop in New York. The location was very nice with separate buildings. It was a laundry night, and the room was conveniently located. The grounds were very attractive with mums & Halloween decorations. The person who checked us in was friendly and made us feel welcome. We appreciated a quality breakfast with choices. The unfortunate thing was this was a high travel time because of the fall colors. The inn was more than our budget generally allows. The stay was definitely pleasant.

    5
    « Great for "leaf peeping" »

    I have stayed in the Best Western hotels in the US and in Europe and found them to be high quality and charming. The Best Western in Rutland was chosen sort of at the last minute. We had three people and needed a suite. The price was right; the breakfast was great and the evening chocolate chip cookies were wonderful. Be sure to get them at 7:30PM--not 8PM as it says in the room. The suite was large, well equipped and suitable for a long stay. Rutland had good places to eat and going up the gondola at Killington was the BEST for "leaf peeping."

    5
    « first time in Rutland »

    The town of Rutland, Vermont is nice to visit with many good restaurants. The hotel was convienient to all places of interest. The views in the surrounding area at fall folliage are breathtaking. We were about a 10-15 minute ride from Killington.

  • 5
    « Very good BW »

    Check in was friendly and helpful. Rooms are spread out and can be a bit far from the breakfast area so if you don't like walking, ask for a room closer to the office. Rooms weren't super, but they were adequate and mattresses were comfortable. Breakfast was good but very, very crowded. We opted for the seating upstairs. If the tables are full there is a place on the second floor that will have plenty of seats. We liked this BW.

    4
    « Very nice place in a beautiful area »

    My wife and I, enjoyed our stay at this hotel. We would highly recommend it. We were travelling the area during the fall foliage show. Serving hot cookies every evening in the lobby is a sure way to get your customers attention. It was not only the cookies, the rest of the stay was flawless.

    4
    « Fall Holiday »

    We have stayed at this hotel and would say it was better than the last time. The appearance and upkeep appeared improved. Staff were helpful and friendly. The location and facilities suited our needs. Breakfasts OK for choice but could do with faster toasters with all elements working. We would stay here again.

    4
    « Awesome »

    Definitely worth staying here! I would stay again. It was clean, the staff was courteous, and the room (a suite) was huge. It was like living in an apartment. Only complaint is that the water pressure in the shower isn't strong enough.

    5
    « Great place to stay !!! »

    We recently had an extended stay of 2 weeks at Best Western Inn & Suites in Rutland, VT. We have used this facility many times in the past and keep coming back. The accommodation is laid out in 7 separate buildings in a beautiful sylvan setting. The management and staff were warm, welcoming and efficient. If you're planning to stay more than a night or two consider reserving a suite, as we did. They're wonderfully spacious and comfortable and give a real feeling of being in your own condo or apartment. Besides bedroom and bathroom there is a fully equipped kitchen with full size appliances. A large living room opens onto a private deck. Everything worked well including HD televisions in both bedroom and living room. Beds were comfortable and sleeping was easy, restful and noise-free. The in-room free Wi-Fi also worked well. An excellent complimentary buffet breakfast is available in the registration/check-in building. A wide variety of juices, cereals, fruits & yogurt together with a hot buffet is offered. Overall our 2 weeks at Best Western in Rutland were very enjoyable and good value with staff who were most helpful and friendly. We are definitely planning to return again and have no hesitation in recommending it highly. Maura & John Jordan, Cork, Ireland.

    3
    « Beautiful place with a few defects »

    We stayed here three nights while attending a wedding. Many people here for leaf peeping with tour buses. Busy time of year in early October. We were promised, in writing, a King suite. However, when we arrived we were given a Queen suite. No big deal, but a bit strange. Also, the room smelled strongly of smoke (cigar or cigarette). Another BIG issue that management should address. The plumbing system is antiquated and dates back to the 1960's or 1970's, most likely. The reason I say this is because if someone is in the unit next door, and does so much as flush the toilet, run the sink, or take a shower WHILE YOU'RE in the shower, you will either be scalded with hot water, or ice cube frozen cold water will shock you. This is dangerous if you have a child taking a shower for example. Perhaps I'm mistaken about this, except that I experienced it firsthand several times during our visit. On the positive side, the suite we had was HUGE, very comfortable (other than the smoke smell) and clean. Also very very quiet at night, just what we prefer. Just a bit outdated and worn. Very nice staff in the a.m. but p.m. staff a little more out of it.

    4
    « Far Better than a typical Best Western »

    I love the layout of this property! Better yet, the staff seemed far warmer and more friendly than our previous visits. Not sure what changed, but I like it! Feels more like a private home than a hotel. Has individual living pods and a great breakfast in a nice cozy dining room/lobby. Breakfast witress was very accommodating to our 5 year old who is a very picky eater! Thank yoyu!

    4
    « Maple Syrup »

    I had a pleasant stay at this location. Very nice area, and the hotel fit right in. The entry to the rooms were a bit different, but easy access to room, and it was very comfortable. Don't forget to buy a bunch of maple syrup while your there!

    3
    « rutland »

    Stayed for business. Good for what i was looking for, free continental breakfast in room internet, quality sleep. Overall all you need on business, bathroom, shower, bed and internet, without the frills.

 

Getting to the hotel ...

All directions
·From: The north - Burlington. Take US Route 7 South to Rutland. Turn left onto US Route 4, go east towards Killington. The BEST WESTERN Inn & Suites Rutland-Killington is on the left side of the road. ·From: The south - Hartford, CT. Take Interstate 91 North toward Bellows Falls. Take Exit 6 to State Highway 103 and follow US Route 7. Take US Route 4 East. Turn right to the BEST WESTERN Inn & Suites Rutland-Killington. ·From: The east - Boston, MA. Take Interstate 93 towards Concord, New Hampshire. Exit onto Interstate 89, go north and follow to US Route 4. Follow US Route 4 West towards Rutland. The BEST WESTERN Inn & Suites Rutland-Killington is on the right. ·From: The west. From New Yor...

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