BEST WESTERN Hotel Roseville Inn,  Roseville

3.5/5  - based on 352 guest reviews.
220 Harding Boulevard, 95678-2404, Roseville, United States - See map
+1 916 782 4434 +1 916 782 8335

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Outdoor parking
    Outdoor parking
  • Outdoor pool
    Outdoor pool
  • Safe deposit box
    Safe deposit box
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 354 traveler reviews
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Enjoy convenient access to local attractions such as Thunder Valley Casino Resort and Historic Folsom as well as downtown Sacramento while staying at this Roseville, California hotel. Whether traveling for business or pleasure, the BEST WESTERN Roseville Inn offers all of the amenities and services to ensure an enjoyable stay. Conveniently located to Northern California's Highway 80, this Roseville area hotel proudly offers 126 spacious and well-appointed guest rooms, each equipped with cable satellite television with HBO® and high-speed Internet access. Start each morning off with a complimentary savory hot breakfast buffet before spending the day sightseeing. This Placer County hotel also offers an outdoor swimming pool, business services and a separate meeting room. Pets are welcome! The BEST WESTERN Roseville Inn is conveniently located just 12 miles from the heart of downtown Sacramento. Spend an afternoon touring California's State Capitol building, the Sacramento Zoo and California State University. Less than five miles from the hotel guests can visit historic Folsom, the Thunder Valley Casino Resort or the Prairie City Raceway Park. Traveling on business? This Sacramento area hotel is minutes away from Agilent, the Union Pacific Railroad, McClellan Air Force Base and Intel®. Families especially will enjoy an afternoon of shopping at the Westfield Galleria Mall or a day of fun in the sun at the Golfland® Sunsplash amusement park. The friendly, helpful staff at the BEST WESTERN Roseville Inn is ready to ensure a fun-filled memorable stay in Roseville, California. Make a reservation today and save!

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Room 1

Guest reviews


in partnership withtrip advisor img
based on 354 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
92
Verygood
 
98
Medium
 
75
Poor
 
53
Horrible
 
36
Business Business 85
Couples Couples 77
Family Family 129
Friends getaway Friends getaway 27
Solo travel Solo travel 34
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Roseville Inn,Roseville
  • 5
    « great stay »

    i stay here a lot and enjoy the staff and how they remember your needs and always have a smile. they have a great breakfast and the rooms are much larger than expected. the hotel is pet friendly and is close to food places and the freeway. plus there are fun activities right down the road at the mall or sports center

    5
    « Great place to stay. »

    The room was nice and peaceful. The bed was great. The staff was the best I ever had. For breakfast, they had sausage, eggs, wallfuls, cereal, toast, bagels. muffins, juice and coffee. Good location. close to many stores and resturants.

    4
    « Great place to rest your feet. »

    A great place to stay. Clean, friendly staff, and a location close to restaurants and most everything you'd want to do 15 miles east of Sacramento. Easy access off and then back on to I-80. Our review would be Excellent if it weren't for the mattress. Let's just say, we've slept on better.

    3
    « Courteous friendly staff »

    Great customer service the staff at the front desk was very helpful and friendly. There names were Nikki, Maria, Desiree and Michele I Have been staying here for the last 3 weeks during the weekday. Would recommend this place to anybody looking for a good price, clean room, and a secure parking lot.

    5
    « Very nice place to stay »

    Loved this motel. My room was large and clean. Staff was very friendly. Good breakfast . Fair price. Lots of parking and a great dog area since I did bring a dog. Mini fridge and microwave though I did not not them. Still nice to have. Right at downtown so dining and shopping was easy. I really enjoyed this location and plan to return. Thank you !!

    3
    « Smokey »

    Room smelled very strong of cigarette smoke , which was not pleasant , and this is supposed to be a smoke free establishment , no compensation was offered in the morning checkout . The front desk check in person was at the end of his shift and was not real friendly through the check in process.

    5
    « Not Four Seasons, but pleased overall »

    Front desk rep was professional and accommodated my request for a ground floor room because I was with my 80-year old parents and there was no elevator. The room smells clean, well-appointed and has all the necessary amenities. We were very comfortable and free breakfast helps so we don't have far to walk for a morning meal. I was impressed.

    5
    « Best Western Roseville Calif »

    I try to find a Best Western Hotel along the 80 or 5 hwys in Calif. They are consistently, clean, spacious and offer breakfast, WIFI . The staff is helpful and friendly. The rooms are clean and nicely decorated, fluffy towels and Jacuzzi tubs. Bedding is fresh and pillows are comfortable and don't smell ! Good value for an affordable price.

    4
    « Good long-term stay »

    A friendly, helpful and attentive staff. They accepted and kept track of numerous packages for my long-term stay from out of the country on 3 different occasions. Any issues were promptly addressed. Rooms have been nicely upgraded recently. Great location near Roseville Galleria.

    5
    « pleasure for work »

    excellent pricing for construction workers staying away from home or just anyone traveling...great location, many choices for food close by and shopping....rooms are large, clean, nice....great staff and breakfast is good. Also if you need to leave before 6 am to work they make arrangements to have some food for you...internet is slow but its also FREE..

  • 4
    « CA visit »

    This was in the best location for my trip to visit Family. This is a pet friendly hotel, and I saw a few pets but did not hear them. The Staff were attentive and friendly. The breakfast time frame could be a bit longer on the weekends.

    5
    « great hotel »

    the rooms were clean, friendly service through out the hotel in all departments, and a nice breakfast in the morning. the pool closes a little early but that's OK due to the weather getting colder ... we will be back to this hotel and many other best westerns

    3
    « pleasant surprise »

    We were pleasantly surprised. We used our rewards points to pay for this room and were a little apprehensive about the quality of the property as the amount of points required was the lowest I've ever seen. lean, comfortable, friendly and a breakfast to boot. The location was great for easy access to freeway and walking distance to a good restaurant.

    4
    « Hard to Find with Lack of Signage »

    Crazy traffic in Sacramento area made it easy to miss this place. Barely saw it in time to get off freeway. Nice place however and reasonably priced. Large room well appointed. There was a good sports bar within walking distance that had great sliders. Breakfast about the same as all motels, not the best.

    4
    « Great place »

    Me and a friend went to Sacramento area to go to a concert at Thunder Valley Casino Stayed at this Best Western hotel lastnight, the staff was great the room was nice and clean, the breakfast this morning was great they had waffles, sausage, eggs ,cereal, muffins, croissants, and, fruit, juices, coffee all kinds of stuff it was an awesome breakfast. The staff is very friendly and the check-in and check-out was a breeze. The only problem I had was when the staff at the front desk told us there was a shuttle available at the other property across the freeway to take us to the casino for a concert she told us to call this number I called on several occasions was told that the shuttle is only available if there was a shuttle driver I would think they would have a shuttle driver on a Friday night because they were busy I called that number several times and was told that the shuttle driver was also the maintenance man and that he wasn't available to take anyone anywhere with the shuttle, I felt well for a shuttle if you're not going to have it running especially on a Friday night when I'm sure lots of people wanted to go places and not have to drive

    5
    « Driving to Burning Man 2016 »

    Second time at this Best Western and happy that the experience was exactly the same and excellent.. Will do it again next year. This has been the only Best Western that was happy to take my reward points. Also, the front parking lot accommodates my Jeep and a long trailer. The bed is the the best and got a great sleep for my long travel day.

    3
    « Only Best Western in Town »

    After they complete the Remodel of this facility the rooms will be excellent. But for the time being, they are just passable. The lobby and breakfast area are clean and the staff seem to be friendly and outgoing.

    2
    « Gone downhill »

    I've stayed at this property numerous times over the past few years. In my opinion, it continues to go downhill. Appears some rooms are occupied full time by less than desirable individuals. People who sit outside their room and smoke cigarettes for hours on end, dressed poorly. Rooms are somewhat dated and bathroom floor, baseboards etc. are filthy. It is a shame as this location is desirable and the grounds are quite nice for those of us who travel with our pets. My Yorkshire terrier is cleaner than some of the tenants for sure.

    3
    « good and resonable »

    The hotel is clean and the staff is friendly. The hotel is old but has been adequately updated. My only problem was I have a crushed pelvis and the accessible room was not very well equipped for showering. The cost is fair for amenities.

    5
    « Great place to stay »

    The room was immaculate, the service was excellent. The location right off the freeway and within 10 miles of Folsom Lake made it a very convenient place to stay. The room was roomy with room for our dog to sleep comfortable also.

  • 3
    « Breakfast wasn't cut out to be what is was supposed to. »

    Breakfast - The hot food wasn't ready in time so we didn't get the whole variety. The shower curtain kept opening so maybe a stronger magnet. The noise at the swimming pool wasn't too noticeable because it closed at a decent time.

    4
    « No major complaints »

    The only complaint is that there were bugs crawling in and out of the Ice machine closest to the pool..... But for the price, you get what you pay for and the customer service was great!!! Location is perfect, easy access to Hwy 80, plenty of places to shop or eat. I'll definitely stay again, beats Motel 6 and their outrageous prices. No comparison, thank you Best Western for being my go to hotel/motel.

    4
    « Convenient location! »

    Rooms were clean and neat. Restaurants are close by as well as Trader Joe's. Shopping mall was about a mile away. We missed the exit to this motel so traveled at least 15-20 miles past due to highway construction.

    5
    « 1st time in Roseville »

    Staff was very friendly We did not have a wait to check in or out.. I loved that we did not hear people walking by all night. Very quiet even though we were very near the freeway. I would stay here again anytime I come to Roseville.

    3
    « Good for the money »

    This hotel was pretty decent. Some things were outdated. The room we happen to get was a smoking room, which I requested at booking a non-smoking. We were so tired, we didn't ask to switch. Our fault, so I do not hold the hotel accountable. Other than that, the hotel was decent.

    3
    « gotten more for my money elsewhere »

    Carpet was filthy, lighting was horrible, phone didn't work so great, beds were too firm, and noise from outside permeated the room too easily. The free breakfast was lacking-microwaved breakfast sausage, flavorless scrambled eggs. Had to grab bread from a case that wasn't anywhere near the toaster, plastic utensils were very flimsy. Check-in went smoothly as did check out. Bedding was clean.

    5
    « Great place »

    When ever I need a place to stay during my work days this is always my place to be and stay having that home feeling the workers there are all kind as family would be and the rooms are cleaned neatly and well maintained

    2
    « won't come back »

    was disappointed because it was a Best Western, on the other side of 80 at the Best Western Suite an was very happy. will never stay here again. The last night saw baby roaches right outside of my door, i'm sure looking to come into the room. i was glad i was leaving in the morning, i didn't to take any with me.

    5
    « Perfect for softball tournament »

    My husband stayed here several nights while playing in a softball tournament nearby. We are BW Rewards members so always try to stay at a BW. This one met his expectations. They are usually reliable for comfort, good breakfast and comfortable beds. That matters to him. I was not along this time but he said I would have liked it for the décor which usually matters to me.

    3
    « It's better on the inside »

    I chose this location because it was cheaper than the 200 dollar hotels near the event in Lincoln I was going to.We were there to celebrate our 15 year anniversary. The pictures of the inside online looked nicer than reality. The paintjob was pretty poor and there were dents everywhere on the walls. The rooms inside were pretty spacious and the bed was bouncy. Showers worked fine and it was nice there was a fridge. I wish there was an extra blanket. The outside looked like a Motel 6. There were several rooms being remodeled and some of the people walking around looked like they lived there. The breakfast was excellent. Lots of choices and extras. I loved the waffles with whipped cream and berries.They also had burritos and breakfast sandwiches. The usuals were there too. This is a wonderful place to stay for travelers. I wouldn't come here for romance but it can work.

  • 5
    « Affordable place to stay »

    Love to stay there...has everything we need at a fair price. Only problem was a broken bathroom fan that we thought was going to take off and not enough towels. Took our dirty towels and didn't bring any back until after we called,. Otherwise fine.

    5
    « Friendly, clean and the staff is wonderful! »

    The rooms were clean, well stocked and housekeeping was very accommodating. The breakfast had a variety and very good! The staff was friendly and accommodating at every question we had. We left there and left an important item behind. I called that day and one gentleman, Maui, went to the room, got the item and then fed-ex'd it to us. Maybe that is standard but when we forget something that is important then to have somebody take the effort to make sure we get it back- well, that is special to us, not standard these days. Definitely recommend this place to others!

    4
    « Much improved »

    I stayed at the Roseville Inn a few years ago, and only a very competitive price made me return. I was pleased and will go back again in the future. The hotel is newly remodeled (almost complete) and has lots of good features currently. The neighborhood has upgraded and thus the sketchy neighbors and site wanderers from the past have disappeared. The grounds are attractive, the rooms now have standard jacuzzi baths, the beds are great, the breakfast is better than most Best Westerns, the parking is ample, most things worked in my room, the staff is helpful and pleasant to talk to, the wi-fi is better than many competitors?lots of improvements. One challenge is that with all the remodeling, some still going on, energy seems to be directed there rather than upkeep of rooms. For example, in my room the new bath fixtures did not work well, the sink stopper was broken, the shower head leaked, etc. I still got clean with hot water and the leakage should be a management concern, so I was O.K. The breakfast area had some problems of missing items (ran out, or didn't arrive on time), but the quality was good (when present!). All in all, this will be my new go-to option when in the Sacramento area, unless the price escalates above quality when the renovation is completed.

    4
    « Good bang for the buck »

    We stayed 3 nights for a softball tournament. The freeway is right on top of the property so it is a bit noisy. Other than that, we had a pleasant stay. Room was clean, very close to Galleria shopping & eateries. Pool was clean and not too busy. In room mini fridge and micro. Free internet & morning breakfast w/lots of choices. We would stay again when in the area.

    2
    « Mixed Feelings About this Property »

    It's kind of scary when you read property reviews with one and five star headings - it makes you wonder a bit. My belief is that the management needs to select a four to six week window - close the hotel and complete the renovations. Everything at the moment is less than satisfactory with renovation work actively taking place at a usually premium hotel brand. Good Points: AC was noisy but kept the room cool; Beds were in good shape; New vanity and faucets; New carpet; Short comings: Room dark due to burnt out lights - 3 out of 7 in the room burnt out; Toilet did not have the typical seal after cleaning; Toilet paper - not folded to a point as per hotel industry standard practice; Grout lines in the shower tile showed dirt; Base board beside the toilet had paint lifting off due to an earlier plumbing issue; At the end of the day this property has potential, and management needs to cut to the chase, complete the renovations and then open up for business. Currently they are trying to have the best of both worlds (completing the renovations while staying open) and this simply doesn't provide what should be goal one - a positive guest experience.

    1
    « Refused 2PM late checkout-first time that has ever happened to me in 30 years of business travel! »

    Hotel is a nice older hotel with remodeled rooms, good wifi, and a good breakfast. This stay would have been much higher in rating if it wasn't for being refused a 2PM checkout (the first time that has happened to me in 30 years of business travel) and was told that we would have to pay full rate....I happen to have my 16 year old daughter with me, so this is/was a major inconvenience since I had a 11AM meeting and would have liked to come back, change, pick her up and go-bad!

    5
    « Wonderful hotel »

    I highly suggest this hotel to anyone staying in the area, i met the new manager and shes great, she was very helpful and kind. I loved my stay at this hotel, the rooms are very nice and clean. The breakfast was very good, one of the best breakfast i have had at a hotel. The pool was Huge and very clean. The parking lots where very clean unlike other hotels.

    2
    « Homeless people, lousy breakfast & smokers Oh my!! »

    Homeless person in the pool, Smokers sitting on the stairways with cigarette butts everywhere, trash (coffee cups/paper) in the parking lot. The breakfast buffet was a complete joke. I'm pretty easy going on motel stays but this one was a complete mess. The rooms were fine but the rest of the place poor. People ate what they could get off the buffet breakfast sitting in the lobby. The Motel staff (I watched) did nothing to correct anything.

    4
    « Great Value. Comfy Bed. »

    This Best Western is in a somewhat bad neighborhood but the rooms are clean and comfy. Great air conditioner and nice pool. I was traveling with a youth softball team and the staff were very understanding when I needed a late checkout on our last day to keep the girls in the air conditioning.

    2
    « Very Unhappy »

    It was a total night mare for myself and my guest being locked out our rooms after a long day. Especially for my guest who stayed there for more then one night. It was very un call for. I will never stay at your Hotel again. The desk employees were not able to help me and I couldn't get help by phone I had to go in and get my bill taken care of for wrong charges. I still feel I've been over charged and I will be taking care of it when I receive my statement.

  • 3
    « Best Western Roseville CA »

    My stay might have been better if I stayed in a room closer to the office. We had homeless outside our door, I did not feel safe. Also our carpet was extremely dirty and although I was told it was a nonsmoking room it smelled of smoke. The staff was very nice and professional.

    3
    « Two nights in the heat! »

    There was an oder as if someone peed on the wall by the ironing board and no one ever cleaned it. Otherwise the room was very nice for the price. Could use more shade at the pool. Two umbrellas and one was used all day be a homeless woman.

    3
    « OK for the price »

    We were traveling from Boise to LA with my daughter's two cats. The cats can make it at max about 8-9 hours before a meltdown. I found this listing online as a "true" pet-friendly hotel (most say that, but then tell you only dogs). I mention that to only say I didn't check out the location, type of hotel, etc. Pros: The staff at check-in was really nice. It was 100+ degrees, we had been traveling 9+ hours with two cats and were checking in about an hour early. Plus, "please it would be so helpful to be on the bottom floor" (there was no elevator). The employee literally ran around finding a clean room for us and got us checked in asap. The hotel was old, but the room was overall very clean, including linens and towels and the wifi and wall AC unit (altho noisy) worked great. And, last - the price was very good. Cons: This was an old-style motel where the doors open to the outside instead of a hallway. While it made unloading/loading of cat cages easier, it presented a lot more logistical issues to cat owners should they dart outside (the cats were fine with a bit of pre-planning). If I wasn't traveling with cats - not a big deal! Also, it was LOUD!! First there was construction going on just feet away from our unit until about 6-6:30pm. We were getting tired of it and the cats were freaking out when thankfully it stopped. Then, as I mentioned earlier - I didn't fully check out this location. We were in a room at the back of the property and were literally feet from a freeway. It was really noisy all night long. The bed was fine for my daughter, but being used to memory foam, it felt hard as a brick to me. And, a few of the cable channels worked, but most wouldn't work. So, I would recommend this hotel #1) without a pet who could dart out the door #2) do NOT stay at the back of the property and #3) find out what's up with their cable! (We had so many other things going on, we didn't even want maintenance coming to the door so we just dealt.)

    4
    « Good Value »

    Not a new place, but nice and clean. Has been updated not too long ago, apparently. Pretty good breakfast, large pool, friendly staff, located near lots of eating and shopping. Good value for its price, we thought.

    5
    « Love it »

    Love the room. Best night sleep we had in a very long time. Will stay here again. Only thing is no Pool. But rooms are great. Staff was great. Going to stay here next year. Love the area. Was close to everything.

    4
    « comfortable »

    This is where we usually stay when we go to Roseville. For the price it is a good place to stay. It is close to everything we need to do on our trip. Very centrally located. Free breakfast. WiFi. No elevator. Rooms are clean, staff is friendly and professional.

    3
    « Leisure stay review. »

    Location was convenient for us. Bed frame was extended and we hit our shins on it. Breakfast was OK, but on Monday it was less than desirable. No fruit. AC was not sufficient for our room. It was hot in the evening when we tried to relax and sleep.

    3
    « Find another Hotel! »

    I would not stay here. There were issues with the locks on the bathroom door, mold on the bathroom shower wall and when a little wet you could really smell the mold. The air conditioner did not work properly, it did not cool the room down AT ALL. There was an uncomfortable lump on the mattress. I would suggest to anyone that is thinking of staying here, find another hotel. The design of the hotel is weird and the parking is bad.

    3
    « Disappointed »

    Received 2nd floor when I reserved 1st, cockroach on bathroom floor, malfunctioning faucet gave scalding water, limited TV channels, Furniture to big blocking window & curtains, A/C did not cool room sufficiently, no meat for breakfast.

    5
    « say in Roseville Ca »

    went there for Grandsons graduation every thing was good. /room was very confortable We had a great stay and cleaning crew was very nice considering we were in at different hours enjoyed the breakfast and crew was very friendly and helpful The Motel is close to sons house so it was convenient

  • 4
    « rose1 »

    Great front desk folks very accommodating, room was very dark, bathtub was very slippery and the exhaust fan in room #214 did not do a very good job, tv had a lot of checker board chanels, water was very hot & a lot of pressure

    2
    « Lots of inconveniences »

    Poor internet and closed off stairs were the main reason for checking out early. Odor in the room did not help. Front Desk did not seem concerned with why I was checking out early....... It would have helped if I had been informed of no internet or minimal stair access at check in.

    4
    « Great Value. »

    Has everything you need to be within the budget. It was great service, great place. Also has a pool but was too cold. Pool looked clean. Safe area. They had ice machine at convenient locations. Can't beat it for the price.

    3
    « Not the Best Best Western »

    The staff was great, the breakfast good, very clean room. I liked that they served coffee all day. The building was old an set up more like motel. Drive to room and enter from outside. Many of the hotel neighbors smoking outside.

    2
    « wedding party »

    rooms were spread out with some guest in one building and others in another...tv had bad reception and limited channels to watch..Shower was ok. Overall experience not terrible but certainly not great either.

    5
    « Excellent place to stay while in Roseville »

    When in the Roseville area, visiting family we always stay at the Roseville Inn. It is conveniently located to shopping and restaurants. The rooms are clean and odor free. The staff is always friendly and helpful. The room rates are reasonable and includes breakfast. Breakfast is very good and includes made to order waffles, scrambled eggs, cereals, pastries, breakfast sandwiches, coffee, milk and juices. The breakfast area is staffed with helpful people who can guide you through the waffle making process. I recommend the Roseville Inn and will stay there again.

    4
    « Rosevill BW on Harding Drive »

    It's an older motel that is apparently being slowly remodeled. Not the most modern, but clean and comfortable and competitive rates with good location just off the freeway but far enough to keep road noise to a manageable level.

    3
    « Mark bought a new truck. »

    Nice place clean well kept but older. Pet friendly for additional 10 dollar fee. Breakfast better than most, good assortment. Have stayed here on other occasions. Would I recommend this hotel....Yes, not fancy but clean and nice.

    1
    « Roach »

    this was my first time at this location and everything was ok until I seen ghetto dirty cockroaches crawling on the roof. it was already late and couldn't find another hotel. I did call the front desk and let them know. When I check out I let them know at the front desk and the front desk person unwittingly let me know that hey do have a roach problem and they would let the exterminator know when he came later that day since he was scheduled to be there. needless to say I will not be staying there again.

    1
    « Threatening to tow all vehicles after 8AM »

    I have been here at the Roseville Inn for two nights but last evening i was shocked to see posted inconspicuoiusly on a wall near the parking area near my room a noitice that all vehicles parked there after 8AM the following morning would be towed at owners' expense. The signs were not posted before 3PM and none of the four people I talked to who's checked in later had been informed at the desk. There are parking spaces for at least 40 vehicles on the two sides of this building. The only other places to park are around the other buildings - and this AM all spaces are full. I have a heavy ice chest to carry and carrying it over 100 yards will probably damage my 788-year-old back severely. The desk clerk last evening assured me that indeed I would be towed - even though I suggested a lawsuit might be necessary if they impounded my truck and camper. THIS IS BY FAR THE SHABBIEST TREATMENT I HAVE EVER RECEIVED AT ANY OF THE DOZENS OF BEST WESTERN MOTELS I'VE VISITED. ( AND NO DECAF COFFEE AVAILABLE THIS MORNING). Needless to say I'll never visit theRoseville Inn again and I advise others to stay away also.

  • 1
    « Stink-o »

    We were treated poorly by the check in and check out staff. The room smelled of dog. Bathroom fixtures were falling off the wall. Window screen was bent, so we could not open the window without flies coming in. The TV stand would not hold the TV straight. The requested delivery of a bill never happened. No manager or assistant manager was on site when I wanted to share my concerns.

    3
    « Best Western Roseville »

    Staff was very friendly, helpful and accommodating, however hotel itself needs a facelift. Pool was dirty and needed some work. Also, very close to route 80 so if you are not use to road noise you may want to bring earplugs.

    3
    « Quick one night stay »

    We booked online through Hotwire and they gave us a one bed for 2 adults and 2 kids. BW staff was quick to fix even though they were full. Taylor the front desk clerk was fantastic trying to track down a roll away bed - with no luck bc they were full. She was able to call other people and give them our king suite for 2 beds. The breakfast was great- hot eggs, frozen sandwich and burritos, fresh fruit, cereal, yogurt, and an assortment of breads, and make your own waffles , juice, milk, and coffee. Limited seating- however large groups were sitting and talking - not eating/were finished. The downfall was it was a non smoking room however we could smell the smoke from near by rooms outside our door- only in the room briefly when the outside door opened and closed. The front building was under construction. Overall good experience.

    4
    « Most Comfortable Beds »

    The Hotel itself was pretty nice. It was clean and comfortable. The comfort of the beds at Best Western to our experience is superior. There is not many places that we stay with a refreshing good night's sleep as with Best Western Hotels.

    5
    « Roseville staff »

    Stay here for weeks through the year for past 8 yrs and always find the staff helpful, Pleasent and easy to work with. The facility is always upgrading and is clean. My work crew also chooses to stay here and always come back for great service and good location close to all needs.

    5
    « Single night stay at the last minute »

    My boyfirend and I booked this Best Western literally at the last minute. I had booked a night online, but had booked for the wrong night! Upon my phone call to this Best Western as we were driving on the highway, the front desk clerk assured me that he was able to change my reservation to that same evening without any problem. I have stayed at this location before and have always been impressed with the cleanliness and comfort of the rooms. If I could have taken the bed home, I would have!

    4
    « My stay »

    My stay was welcome and i was somewhat valued as a customer Although i almost died from a food allergy it was great rooms, internet and friendly staff be careful on what you select really have to pay attention most is not labeled food wise but again friendly staff and great rooms take your family stay here

    5
    « Anothyer nice Best Western Stay. »

    Once again, the entire staff of this hotel was professional and helpful. The reception team was accommodating, the grounds looked nice, and the room was clean and comfortable. I only wish I could have checked in before Three PM. But that is a minor detail. Thanks Again.

    5
    « so happy and enjoyed my time here! »

    well to start;Customer service was so enjoyable. Taylor made me feel like I was truly an guest who belonged there and not some body just off the street!! Maria was so friendly during check-in. Maui had everything I would aspect from an Manager and was so informative. the entire room was clean and was smelling great!! I was feeling like I was sleeping on Clouds; I was comfortable! the Breakfast was clearly everything and more from what expected! Again this was one of the best times I have had at Best western. Trk driver I am and been living out Motels more then I am at home it seems like,,I know an good stay and know an bad stay;; THIS WAS THE BEST! (JBK Auto Transport Lead driver A,moreno)

    5
    « Great Stay »

    Needed last minute easy stay. It was great. Everything was at least 9 out of 10. Very nice lobby with 24 coffee. Very helpful staff. Breakfast staff was super. Excellent internet. Will probably be back there next week.

  • 2
    « Lumpy »

    The beds were lumpy and uncomfortable. We booked the room for 3 people but the room was setup with towels for 2 people. The TV picture was poor and the channel selection was minimal. The breakfasts selection was ok. The staff is nice enough but the hotel seems to be unorganized when it comes to preparing a room that has been booked ahead of time.

    5
    « Friendly Staff »

    I usually stay at best Western when I travel I made this reservation late at night while traveling they held my reservation with out a credit card and they were very efficient on checking me into my room so I could go to sleep. In the morning the staff was very personal and made you feel at home. Usually breakfast at Best Western is you get your food sit and eat. The staff was friendly accommodating I felt like I was a guest at a friends house. I defiantly recommend this hotel.

    4
    « Average Accommodations »

    I ususally stay at this hotel when in Roseville. Only for one night. As hotels go it is ok. I think the rooms need upgrading. It was not an original Best Western so I feel it does lack in the Best Western quality. Staff was very helpful and very accommodating.

    5
    « Good value - great service! »

    Staff was friendly and helpful and the hotel was a very good value. We needed help making a room change through Hotwire and the desk clerk was very helpful in getting our situation resolved. We were very satisfied with our stay here.

    1
    « Nightmare! »

    This is probably one of the shadiest hotel/motel I've ever stayed in! I thought for a quick overnight stay, Best Western isn't so bad...well...now I know better!!! Our room reeked of cigarette, it was horrible! They couldn't transfer me to another room because they were fully booked that night. They offered a spray, which really just made it worst since we had to deal with the smoke and the chemical smell. I should have read the reviews prior to staying, which I normally do. They offered to book me in another hotel, and I really should have taken that option! If she had elaborated more, I would have moved!!! Go to Holiday Inn or Marriott for almost the same price.

    1
    « Terrible Place »

    The cheapest tv channel selection any motel will furnish, especially for a hundred dollars a night. I stayed in room 131, the gap in the door was large enough for rats to come and go. The attitude of the hotel staff is terrible, they hate their jobs and agree the owners are cheap.

    4
    « Not the best area, but a great hotel »

    The staff at this hotel have treated me great every time I've come. They keep it clean, the maintenance staff is courteous, it's comfortable and a great price for the area. The area around it isn't the best ... but I would still recommend this hotel if you have business in the area. I will continue to stay here on my visits.

    4
    « Overall good, but a couple issues »

    Overall rooms are nice, staff is friendly and good location. Just had issue with late check-out. Check out time is 11 am, if you want to check out later the best they can do is noon. Also smoking and non-smoking rooms are back to back and side to side so the smell of smoke will drift into your room even if you are in a non-smoking room. But they will offer to come into your room and spray to remove the scent.

    1
    « Ghetto, worst Best Western experience ever »

    We stay at BW hotels consistently and usually find them to be consistently clean and enjoyable..... this was as aweful. Rhe neighborhood is very sketchy and the property overall is I nd of run down. Right next to the freeway and very loud. We were supposed to be in a double queen nonsmoking room, t :) ey gave us #261. It was at the far back corner of the property right next to the freeway. The whole building looked like it should be demolishe. Lots of sketchy caracters smoking on the balconies. When we got to our room it smelled awful and we all had burning eyes and throats and started hacking immediately. Not only did it smell, but the furniture was bad mismatched ugly stuff that looked like it hadnt been cleaned or replaced since the 70s, and it was chipped, stained, looked chewed on... just gross. The outside of the door had a nonsmoking plaque, but the inside had. A red lable that said, " this is a smoking room and contIns chemicals and tobacco residue that may be harmful..." so we call the dront desk and they said it was nonsmoking, when we told them the lables didnt match they offered to move us to a different room. The second room was next to the lobby, room 112. A million times better, looked more updated and smelled clean. Upon closer inspection, it did have dust on the blinds, corners, etc, dirt buildup all around the tiles and floors, a crack in the sink, and they forgot to restock towels and washcloths in the bathroom, so there were only 2 for 4 of us. The sheets were wrinkled like they hadn't been folded properly. Overall I seriously questioned if housekeeping knew what they were doing. Breakfast was lacking. No fresh fruit, the hot items consisted of microwaveable burritos and eggs sandwiches, eggs, and make your own waffles. Also had yogurt, hardboiled eggs, toast. Overall, it felt like a sinking ship trying to save themselves.... it has been ghetto too long to recover enough to meet BW standards. The only positives were the friendly staff and that they switched our rooms. But seriously, the first building needs to be demolished. Places like this attract characters that create an environment that is not family friendly. We were traveling with two small children and one on the way, so we realize that it effects our expectations, but I would never recommend this property and am surprised it can even keep the BW name.

    5
    « Quality Stay.... »

    Staff was professional, courteous and helpful. The room was comfortable. The price was excellent compared to other hotels. Good location, easy access to freeways. Internet worked perfect. We stayed 5 days and were very comfortable. The breakfast wasn't up to standard but an easy fix.

  • 5
    « thanks for a nice visit »

    I have always enjoyed Best Western Hotels. Again your entire staff was courteous, professional, and accommodating. I was travelling with my elderly mother who enjoys travelling and meeting new people. She was treated very well by your entire staff.

    2
    « Very dumpy »

    We stopped on the way to Stanford. The asphalt in the parking lot looked old and dirty. Several rooms on the second floor had mattresses leaning against the balcony. The overall ambience had vibes of a weekly/monthly rental type motel. Office had a solid metal door with no view into the lobby. Office was so dark, I could hear voices but could not see who was in there. I closed the door and we left feeling we had landed in the bad end of town. Never even checked in. Very surprised that this was actually a Best Western property!

    3
    « ? »

    The room appeared clean but a lot of dust in an around doors windows etc. Bed very uncomfortable. Bums come in for breakfasts. The price is fair but still high for the accmodations. There are not many motel in the area so they are able to get max. price for there rooms

    5
    « Awesome »

    Amazing hotel. Staff is very helpful and kind. The breakfast is amazing and delicious. coffee is served 24/7. The rooms are big and roomy and you'll most likely get two double beds. The room has everything coffee pot, blow dryer, ironing board, fridge, microwAve and much more.

    1
    « Bed Bug Bites and Problems Galore »

    Sketchy characters loitering on balcony and in lot, could not locate remote in my room, no shampoo--had to wash hair with hand soap, first room they assigned to me had not been cleaned, and worst of all: I had bed bug bites after my stay. Disgusting. Front desk staff was very nice though.

    5
    « we had a great time! »

    My husband and I came to this hotel to get away and we had so much fun! our room had a Jacuzzi tub in the bathroom and the free breakfast in the morning was great! we loved this hotel and all of the employees were so nice!

    3
    « You get what you pay for »

    Not in that great of a location. Not a whole lot to do in walking distance. But compared to the other hotels in the area, it's definitely one of the better ones. Depending on what day of the week it is, it's usually fairly quiet.

    3
    « Quick trip »

    Well.... Bed comfy. Very noisy due to freeway and heater in room. Weak WIFI. Did not stay for breakfast due to them not bring out hot entrees until 1.5 hrs laster. Slow check in, but very sweet girl at desk. Didn't like the porn on the TV since we had our grandchildren with us. We told the desk and they were not aware that it was on.

    4
    « Nice... »

    Good value, kind staff and COMFY BED! The eggs at breakfast were not good at all. Also, when you request a late check-out, housekeeping may not get the memo. They entered my room, I was not happy with that...

    3
    « under construction/helpful staff »

    The Hotel is under construction with building supplys in the parkinglot and areas flagged off. The staff were great to work with at check in and check out. They alliowed me to change rooms when I discovered the WIFI was not working too.

  • 2
    « Past it's prime »

    Older worn out property, unclean rooms without one light bulb bright enough to read by. Stains on the bedspread, feces on the front of the toilet, cracks in the ceiling, sticky doors that will not shut without slamming, my room and others as apparent being awaken by the headboard backing against the wall. Sink faucet with no control from hot to cold settings.Will not stay here again.

    4
    « Clean with a hot breakfast »

    The room was clean, with plenty of space but the fan in the bathroom was loud and would wake up my partner when I did my business in the middle of the night and in the morning. Pillows were soft and generous and we had a one room with the bathroom in the middle of two beds and in between were the sinks , felt like two bedrooms.The cost of the room came with two drinks at the bar too, which was great after a long days drive. Two drinks and some free chips, then I was able to walk to our room without a problem and no relaxed. The breakfast was was hot , with eggs and sausage, but no bacon, with plenty of carbs and coffee, too. Yogurt, apple juice, orange juice and milk were also available with cereal, oatmeal and potatoes to get you through the morning. I think I saw some apples and oranges too, but I get not have any.

    5
    « great stay »

    the breakfast staff Christina was exceptional and the front desk staff Taylor very courtious and helpfull tor our 3 day stay. I have a new reservation already booked for the near future. Cant wait to come back and relax. The complimentary breakfast was great too.

    1
    « Do not stay here until hotel is renovated »

    This hotel is going thru a renovation. Wait until it is finished or you might be put in one of the rooms that need renovating. The breakfast is average, grounds need cleaning up, staff is great though.

    3
    « The cheap comes out expensive in the end »

    There are 2 BW's close to each other in Roseville. This one was the least expensive of the two and it shows in a couple of ways. Cable tv was the worst by Best Western standards and the beds were little more than cloth covered springs. My wife and I were bouncing all over the place whenever we moved, they were so bad.

    4
    « Stay »

    The hotel is in a nice spot , rooms need updating for electronics and lighting. Staff was always helpful and courteous...breakfast needs improving. I have stayed here several times , it has a good price for the short stays . I would not recommend for a long time stay...due to the rooms needing upgrading

    5
    « Relaxation in Roseville »

    Every week I spend the night at the Best Western in Roseville. Every stay is relaxing and pleasant. The staff is very nice and accommodating. Taylor, the receptionist and hotel clerk is always pleasant and friendly. She knows all the best places to eat and who delivers. Marissa, the manager is very pleasant and very accommodating as well. Once the hotel was booked solid and I didn't have a reservation, Marissa was still able to find me a room. Once I left my sweatshirt that was a gift from someone and Josephine the housekeeping manager saved it for me until I returned the following week. Needless to say the staff is great and friendly..

    5
    « Home away from home »

    Going to Roseville and need comfort? This is the place. 3-days of peace and comfort. Close to almost anything you could want. The room was spacious and comfortable. Microwave and refrigerator included as well as free easy to log in WiFi.

    5
    « great stay »

    my sister and I were on a fun trip to sacramento and roseville, when we got to roseville we looked up Best Western knowing we would have luck in finding a hotel. When we got there and checked in the front desk clerk was very cheerful and welcoming. We checked in for one night but when we checked out our room and realized the place was very clean crisp white sheets, coffee and bathtub that was useable and free internet we called front desk and booked another night. breakfast both mornings were full of good food, all fresh. We felt like a million bucks since the previous night we were forced to stay at the lexington hotel in sacramento and it was a poor choice but it was late and we felt stuck. I give best western a 10!!

    4
    « Super comfortable and convenient »

    Room was really nice and roomy, although a/c -heater unit did not work very well, room a bit stuffy at times. Furnishings and amenities excellent. Easy access from highway, good neighborhood with lots of restaurant choices. Breakfast choices pretty good. Only real complaint was no ice in ice machine both days I was there.

  • 4
    « Roseville Inn »

    Room was large enough to do work in the evenings - a desk and a table to use w/ two oversized chairs and an office chair; in room hot tub/shower combo was very relaxing - kinda tight space for the tub, but it works; bed was comfy and w/ the ac set low, the blankets/comforter were just the amount of warm.

    4
    « MUCH BETTER than I thought! »

    So I am a little bit picky about my hotel rooms and with all of the reviews I read AFTER I had already booked my room made me very nervous! When I pulled up I thought to myself, oh man I wish I would have read the reviews first!!! BUT I WAS WRONG! The rooms were quite nice and very clean.. so let me tell you first about what happened.... We pulled up and went to check in. We were about a half hour early for our 3:00 check in, but I wasnt going to be back to the hotel again until 10pm and I REALLY wanted to get checked in early. The nice young lady at the counter informed me that they werent checking anyone in right now because their washing machine broke and housekeeping was at the laundry mat trying to get towels and sheets washed. At first I thought to myself, here we go!! She asked me if I could wait just a minute while she checked to see if a room was clean and available. When she came back she informed me that there werent any rooms cleaned yet, but she really wanted to accommodate me to get checked in so I wouldnt have to do it so late at night. She asked if I would mind getting checked in, getting my keys and being able to put my belongings in the room but not be in there until it was cleaned. This was PERFECT for me because I really just needed to do just that. Get checked in and leave again. So she got us checked in and we went to our room which was number 105 located across from the main lobby area. We walked in and it was actually quite clean for being "dirty". We set out belongings down and housekeeping was right there at our door to get things done. We left and came back later that night. We walked in to a beautiful looking room! The amenities were actually quite modern! The beds were soft and comfortable, there were alot of pillows on the bed that were quite comfortable as well. The bathroom was very clean. Everything was in nice working order. I would definitely stay here again. I felt nice and safe and that was my biggest concern. The breakfast had a few problems but overall it was pretty good! They had make your own waffles(which they happened to be out of the cooking spray so they took it away and didnt bring it back), cereal and milk, muffins, bagels, toast, breakfast burritos, sausage mcmuffin type things, fruit, orange juice, coffee***SUPER WEAK COFFEE though. Overall everything was very very good.

    1
    « Hotel from Hell »

    This hotel is perhaps the worst to stay in not only in Roseville, but the entire state of California. After making reservations 6 months in advance, we did not have the rooms we asked for, which was one room with a queen bed, and another room with two queen beds-- we instead received each room with one queen bed. We then had no choice but to stay in the rooms, and lo and behold, we had BEDBUGS in one of the rooms. When we reported this, the man at the front desk was nonchalant and didn't care about the issue. This hotel is filth since not only were there BEDBUGS in the sheets, but the sheets had hair and didn't appear to have been washed. May I repeat, there were BEDBUGS in our room, and who knows how many others had them that went unnoticed. You could stay here if you want, just remember to bring a hazmat suit to sleep in. Horrible hotel and employees.

    1
    « Questionable area »

    The people in the area seemed like they were people that lived in the hotel, very loud, changed rooms twice due to it smelling like cigarettes. The second room had a broken window, didn't feel safe. Asked for a refund and it was denied. Don't waste your time or money there.

    5
    « Lucky stay! »

    The hotel has all needed ammenities-good clean rooms and beds, ample breakfast excellent and helpful staff who went out of their way to help us as we had left clothes in the room and had to call the hotel back to hold them until we returned for the pick-up,

    5
    « Great stay . Wonderful staff. »

    Rooms were clean and the staff was extremely courteous and professional. The front desk representative Taylor went above and beyond her customer service duties to make sure my stay was pleasant. Can't wait to come back!!

    3
    « Staff »

    We approached the staff with complaints with the way in which they handled the guests. It was obvious they staff were using the broken coffee maker to fuel their early morning fun time. The new girl was the only personnel that cared. When approaching the desk the gentleman did not even stand up from his chair or put his phone down when he greeted you.

    2
    « Electrical and Plumbing Problems »

    This room had potential dangerous electrical problems that despite several notifications to the staff the issues were ignored. There was no GFCI protective electrical receptacle in the bath / sink area which is in violation of the Uniform Building and National electrical codes.

    3
    « cheaper alternative »

    This motel was certainly adequate. albeit a bit funky. For under $100 the brekfast was not great and the furnishings out dated. However the staff was great and the bed clean, new and comfortable. Not worth more than $79.

    2
    « Not happy »

    This Best Western is very old and is not well kept. If I could have changed in the middle of our stay, I would have. I had three rooms and none of them were much to write home about. Carpets were very dirty, keys didn't work many nights, no coffee pots in some of our rooms, hair dryer didn't work. Poor quality.

  • 1
    « EXTREMELY TERRIBLE »

    Recommend this hotel get major renovations , toilet not flushing, brown sewer residue backed up in shower tub, wireless service was down, air conditioner not cooling at all stale breakfast items being served

    3
    « this hotel needs some TLC with amenities »

    Breakfast was just frozen sandwiches to warm up in one microwave/TV remotes and TV broken/ Shower didn't work/ front desk hotel answering folks were rude to callers and put callers on hold for up to 10 minutes. The exterior was nice and the room decor was nice also. Vending machines were extremely limited. I would not stay here again.

    4
    « Family visit »

    Staff very helpful for us untech old folks not familiar with the area. They phoned family for us when my hearing aid broke & couldn't hear on cell phone and also provided directions. Room was clean and comfortable. Appreciated the breakfast foods, saved time hunting for cafe.

    5
    « Close and Comfy Best Western »

    My husband and I were visiting family in gold country (Auburn, CA) and decided to stay nearer I-5 for the sake of convenience. This decision was also based on the very tempting price of staying at the Roseville Inn. We were happily greeted by the check-in staff upon arrival, after a long drive. The room that we stayed in for 8 nights was #142 and was clean, thoughtfully arranged, and had both a very comfortable king sized bed as well as a king sized bathtub. It's oval and is great for soaking. The only really sad element on this property is the lack of a hot tub next to the outside pool. The pool is not heated, even during the temps of 100 degrees in September, the water was never really warm enough in the pool to enjoy...it would have been great, though, to jump in the pool to cool off, then switch to a hot tub to take off the chill. The hotel location is super convenient to the Roseville Mall, the Antique Mall, and the Bar & Grill next door. Don't miss out on the weekend breakfast @ the Bar & Grill...great food and endless champagne or Mimosas!

    1
    « Horrible....horrible....horrible!!!! »

    The room was filthy and smelled. The carpet was stained throughout the room. I would not have believed the this was a Best Western had there not been the sign. Stay away from this place like the plague. FILTHY...FILTHY....FLITHY!!!!

    3
    « An average stay »

    I'm not sure why so many horrible reviews. Ok, it's not the greatest, it's average, but definitely not horrible. Taylor at the front desk was great! Rooms were average, bed was comfortable, and the room seemed clean. Nice pool area, free wifi, free parking, and free continental breakfast. Our room was $89 for a Saturday night, which seemed average for that particular area. The hotel is located on Harding, which is a busy street, but the hotel seemed quiet, and was convenient, and close to shopping and restaurants. Probably wouldn't stay again, but only because there are nicer hotels for only a little more in the area.

 

Getting to the hotel ...

All directions
·From: Interstate 80. Take the Douglas Boulevard west Exit. Travel on Douglas Boulevard to Harding Boulevard. BEST WESTERN Roseville Inn is approximately one mile from this point.