BEST WESTERN PREMIER Hotel Royal Santina,  Rome

4.0/5  - based on 944 guest reviews.
Via Marsala 22, 00185, Rome, Italy - See map
+39 06 448751 +39 06 4941252

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Coffee shop / restaurant
    Coffee shop / restaurant
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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If you consider Rome a city to tap to the full for both business and a holiday period, the BEST WESTERN PREMIER Hotel Royal Santina is an excellent choice. Its prime location, within walking distance of the Terminus railway station, the underground and other transport means, provides a view of the splendid archaeological site of the Baths of Diocletian alongside the Roman Museum and the Basilica of St. Mary of the Angels. Our hotel is able to organize its public areas according to its clients' specific needs. Besides the various lounges, it has an always-open bar serving drinks and snacks, useful for brief and informal business meetings and for unwinding in relaxing surroundings. The Hotel Restaurant welcomes clients to a unique and sophisticated atmosphere. Our chef devotes particular attention to the presentation of dishes to satisfy either Italian and international clientele. The 118 single or double rooms and the 'junior suites' are completely restructured and equipped with air-conditioning, sound proofing, fire prevention system, satellite television. The free Wi-Fi connection is available in all the public areas and in all the guest rooms. The BEST WESTERN PREMIER Hotel Royal Santina has four meeting rooms, covering a total area of 208 square meters and holding a maximum of 235 people. The hotel also has a private garage. 10% national VAT included. Local city fee is 6 EUR per night per person over 10 years old. The additional fee is excluded and it will be paid directly at the hotel. Enjoy your stay. Where not included in the rate, breakfast can be purchased at the hotel, at 3 EUR per person, per day.

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Room 1

Guest reviews


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based on 948 guest reviews
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Cleanliness
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Rooms
Service
Sleep Quality
Value
BEST WESTERN PREMIER Hotel Royal Santina,Rome
  • 1
    « Worst Service Ever »

    Very bad cleaning service..bathroom left without soap..wouldnt recommend this to anyone even though i usually like Best Western........i would not come back to this hotel !!!! And even after we notified the reception they took more than 2 hours to attempt fixing those issues..terrible service.

    5
    « Excellent location, friendly staff »

    The hotel has an ideal location, right next to the Termini station. It is a good value for money. I stayed there for 4 nights and had a great experience. The rooms are spacious and modern. The breakfast was lovely with an excellent choice of food variety.

    3
    « Unremarkable, but convenient »

    We don't know any Italian, and the staff were mostly able to assist us in English. The room was kept immaculate by the housekeeping staff daily. We were a little disappointed to be looking at a square of other hotel windows from our room, and thought we would get a view of the city (I know, you shouldn't assume!). Restaurant: The breakfast offering was basic, but adequate, and the dinner menu offers few choices, but the food was ok. We would recommend this as a business hotel, or for people who aren't keen on calling their hotel room their home away from home, but prefer instead to concentrate on being away from their room, using it only to sleep. It wasn't very romantic at all. The walls are very thin, and you can expect to hear a lot from the rooms around you. Having said that, the ambilight feature was really good, and we loved 'mood lighting' between white, green, red and blue.

    4
    « Great Location, Nice Hotel »

    We stayed here for 7 nights, booked king room (614). The Bathroom is so clean, everything is so clean. Not happy about the Bed because they put twin bed together just to make like a king bed. Requested for Utensils and took 30 minutes, we called them again as the attendant placed in to a wrong room. so we decided to get from their restaurant. But everything went smooth and fine. :)

    4
    « Undecided »

    To be honest I'm a little undecided about this hotel, we really enjoyed our stay (so will give it 4 stars) but if a friend of mine was looking for a hotel recommendation I'm not sure I'd tell them to stay here. Our room was lovely and large and modern. We stayed in a suite which had a decked terrace looking out over the Rome rooftops. I'm sure this is quite unique in Rome. The rooms were nicely designed and immaculately clean. The hotel is very conveniently located just a few minutes walk from Termini which makes the trip from the airport an absolute breeze. The staff were nice and helpful. But the reasons I wouldn't recommend are as follows. I think for a weekend break to Rome that the hotel is not quite central enough. Yes it's near Termini and therefore an underground station but Rome does not have many underground stops so a lot of walking is still required. This is especially noticeable at the end of a day when you're exhausted and just want to be back at your hotel. Breakfast for €3 is ridiculously cheap but the selection and quality is quite poor. After the first morning we didn't bother again. We usually like the convenience of eating breakfast at our hotel so would have been happy to pay a lot more for a better offering. To be fair to the hotel though I can see that €3 for breakfast of any standard in Rome is a good price. Noise - We were there for 3 nights and each night was the same. Police/ambulance sirens throughout the night and then at 7am every morning the nearby Basilica bells ringing. Both of these were VERY loud. I appreciate they are out of the hotels control but I think better soundproofed glass is needed. Tip: For an authentic evening meal go to Rifugio Romano a few minutes away. Turn right out of the hotel, over the crossing and it's just on the other side of the road.

    4
    « Beautiful Modern Decor »

    Service is excellent beginning at the front desk and throughout the hotel. We stayed there four nights and enjoyed the lovely breakfast every morning and the quick response to any request. The location is excellent for seeing the best of Rome. You have easy access to the Metro and taxi's are always available just outside the front entrance.

    5
    « nice place »

    One of those few restaurants in the city which still serve you non-vegetarian food even for breakfast, which, to me is a delight ! The parotta and Chicken gravy is good, but the Mutton is even better I've been told.

    5
    « Great location, great hotel. »

    We were met by extremely helpful reception staff who spoke perfect English. We booked a superior room which was spotlessly clean. Breakfast was excellent, with really good choice.The hotel is ideally located and is across the road from Termini station and also the SIT bus stop for airport transfers, yet it's very quiet. It's only a 20 minute walk to the see the sights... Colosseum, St Peters square, Spanish Steps and even less to the Trevi Fountain. Couldn't fault the hotel and it would be my number one choice if I ever return to Rome.

    4
    « Good Central Hotel »

    Pleased with this hotel that was recommended by work colleague who goes to Rome often. Found it good value for money, rooms are fairly represented by photos, it's a clean modern hotel next to the main train station. Breakfast is ok although not huge choice we also a couple of drinks at the bar and prices were reasonable.

    5
    « Very High Standard Hotel »

    The room met all expectations, with hairdryer,minibar ,etc. Extremely handy for transport links with the hop-on ,hop-off bus on doorstop along with shuttle bus for airport. Trevi fountain and Spanish steps were well within walking distance with bus connections to other attractions.

  • 5
    « Elegant and spacious »

    One night here on business. Very nice bed, bathroom not as nice as Best Western Universo. Right near train station and very accommodating staff. Breakfast was fair. Room was quiet and bed very comfortable.

    4
    « Large comfortable rooms near termini station »

    Rooms were spacious, modern , very clean with all amenities and modern features... good breakfast for $3 only but missed the warm croissants as they served them cold!! Why would they serve it cold in Italy? The breakfast items were refilled rarely and lazily so it would be better to eat earlier.. when i complained they refilled, but grudgingly...nice. Nice coffee options Check in and check out was smooth, left luggage facility and nice big lobby Wouldn't say that this hotel is in the heart of the city.. a bit far from Spanish steps etc but if you are good at walking it would work or take a taxi

    4
    « End of cruise delight »

    We stayed here after our celebrity cruise. Rooms slightly small but Perfect location. Nice restaurants near by. Breakfast for €3 was fantastic. Hop on hop off bus right opposite hotel, metro & railway station 5 minutes walk. Would recommend this hotel for visiting city of Rome and would definitely go to this hotel when visiting Rome in future. Had late flight out and hotel were very helpful, and allowed us to keep our room till 6.30pm for a small charge.

    4
    « Perfect Way to End »

    Delicious beds, modern bathrooms, convenient location makes this hotel perfect for your last night in Italy. Brrakfsst is only 3 euros. Three minutes to Termini Station and you're on your way to the airport.

    4
    « Unexpected pleasure »

    Pre-cruise embarkation accommodations arranged through Princess Cruise Line. Several cruise lines use this hotel for passengers wanting pre-cruise stays for touring the area. It's upscale for this chain. Very clean, comfortable. Bi-lingual staff, very accommodating. In-house dining with excellent included breakfast buffet, multiple selections, very tasty, freshly made pastries. Make your own pancakes machine available, too. Also ate dinner here. Had excellent veal marsala with funny faux pas over the wine. Thought we were ordering glasses of Moscato, discovered instead it was pure alcohol, the strength of Ouzo. Bartender graciously exchanged it for a peach bellini instead. Rooms very modern, comfortable. Near Roma Terminal, other dining options.

    4
    « Well located. »

    This hotel is well located to walk into the attractions . Also opposite the railway station with plenty buses around. The hotel is in good shape and the rooms are well set out. Plenty of places to eat out in the locality. The food was reasonable and the staff friendly and helpful.

    5
    « Excellent hotel »

    This hotel was close to the station which is exactly what we wanted as we arrived late on the train from Milan. The reception staff that greeted us were friendly, check in was very quick and easy. We got to the room which was a little small but adequate as all were going to do was sleep in it. The bathroom was very stylist and up to date. The shower head was very powerful. The breakfast was lovely, had a great variety of food and drink. The staff throughout our stay were very helpful and friendly. The hotel can provide you with a few essentials free of charge. If they don't have any in reception then someone leaves it in your room for you. This hotel is in a good area as it is about a half hour walk from the colosseum and a 15-20 minute walk from the Trevi fountain and Spanish steps. Overall an excellent stay, well worth a visit.

    4
    « Good Hotel, near train station and bus terminal »

    The hotel was just across the road from the train station and also across the road from the hop on hop off buses terminal. The room was small but very modern and the breakfast was more than adequate. The only thing was that there weren't many good restaurants, mostly tourist ones with the same menu. I would recommend this hotel.

    5
    « Rome visit »

    The hotel was in a good location, being near the termini.excellent shops and restaurant around.Very good rooms and all the facilities.Buses and metro are just round the corner,very convenient to commute.

    4
    « Nice hotel, central »

    Very clean and modern business type hotel. Rooms are clean and well equipped. Small wardrobe if you were on a long stay here. Staff friendly. The city sightseeing bus stops directly outside and is a wonderful way of getting around the city for €20 a person per day. Hop on and off. Good breakfast

  • 3
    « Average! »

    the room was clean but too much little, we got room without door in the shower, The tools in the breakfast was horrible ,the plate and the cup was so dirty and repulsive To eat from this , with leftovers of eggs and oil !no clean! Most of the stuff not lovely . The hotel near "termini" .

    5
    « Very good location by train station and bus tours »

    This hotel is very central . The premier double rooms are excellent with fridge and tea coffee making facilities along with safe. Rooms clean and very well laid out. Had a view over looking front on main road. No problem with noise. Air con was very nice addition. Good wi if no problems with connection. Breakfast was 3 euros each.... But the available spread was excellent value....You won't go Hungary....excellent stay!!!

    5
    « Good hotel and platform for discovering Rome »

    - located near the Termini railway station and underground transport, - in a very high class neighborhood, with embassies and ministries, - near and at walkable distances to most points of interest, - four stars, clean, good free wifi, rich but monotone breakfast, nice staff, large enough bathroom

    4
    « It was perfect except one thing! »

    Everything was perfect except one thing, we stayed in this hotel for 3 nights and two times when we were coming back to hotel at 4 PM for resting, our room was not yet cleaned and the towels were not changed, so I had to go to reception to ask for it. Then we had to wait in the lobby during the cleaning time instead of resting in our scheduled resting time. The breakfast was great. There is some noise from the corridor.

    4
    « Great Location »

    One of the best things about this hotel is the location. Quite easy to do a great deal by foot from this spot. We didn't take the train, but the station is less than a 5 minute walk from the front door. The rooms were very clean and have this fun uplighting that you could manipulate the color. Sounds silly but made it fun. More modern that one would expect. The dining options at the hotel were a little spotty but there were incredible dining locations within a couple of blocks from the hotel as well. Very helpful staff who were extremely fluent in English. If returning on a budget, I'd certainly pick this hotel again.

    4
    « Very good position »

    Very nice small rooms clean with nice blue lights . Very good position in the center of rom . So u are in the middle of everything .Very good breakfast . Very good service . The price was ok for the quilty . I will be back for sure .High recommended .

    4
    « Good location for train station. »

    Clean modern hitel within very short walk to train staion. Double glazing and good aircon. Had a bath in the bathroom which was nice. Staff friendly and very helpful with any request. Breakfast included in our room, quite nice to start the day, very nice fresh fruit salad. Rooms cosy but functional. Restaurant onsite or food within walking distance. Bed extremely comfortable.

    4
    « Good Modern Hotel close to railway station »

    Very friendly modern hotel situated within a few minutes walk of the Railway Station and Metro. The hotel is very modern but comfortable and the room was well equipped, very clean and had a nice shower room. Breakfast was a typical buffet affair and was good value. It is a great location to use as a base and we would stay there again. Also, the bus service to both airports pick up from right outside.

    4
    « Convenient location »

    A very central location and near Termini Station. Staff were very polite and helpful. Rooms were adequate, but we did not spend much time there as we were sightseeing, most of the day. Breakfast was more than adequate, with a wide selection. For a short trip this is a good hotel in a very central location. Cannot recommend it enough

    5
    « Came here for partners birthday »

    Lovely hotel in a lovely city. The rooms are nice and a good size for a European city! Location just near the train station is great (a bit further down the street there is homeless people but no need to go down there!) all staff were friendly and helpful. Great location for us!

  • 4
    « Very convenient location »

    This is our second visit to this hotel.its great for location to metro and Termini. The staff are polite and helpful. There are no offers of porters.not that we need them. Check in was simple. The rooms are clean,pleasant but not big. The towel are nice and big. Shampoo is supplied but no conditioner.No complimentary water but tap water is fine.Breakfast was included. Completely serif serve with a good selection. Francisco was a very help ful and confident bonus.The area is very mixed but there are heaps of restaurants in the area and a number of sights near bye.

    4
    « Comfortable stay near Roma termini »

    Stayed at the hotel for one night between arriving and departing on trains from Roma termini. Location was very convenient being 5 minutes walk from the station and hotel was very comfortable, with a good breakfast on offer. We had a little time for sightseeing and and walked to a number of tourist attractions including the Trevi fountain and colosseum which were not far from the hotel. All in all a pleasant stay.

    4
    « Excellent site »

    Nearby the metro en train station Termini with very good connection to inside and outside Rome. Us station nearby; a lot of important place are nearby. Very good breakfast. We needed to change the room because of bad odor from the bathroom. Good service.

    4
    « Very good hotel »

    Excellent location, you can walk everywhere in 20 minutes max or take the metro within 5 minutes. Rooms are excellent and very large. Staff are good but not the friendliest. Only negative was that the double bed was just two twin beds pushed together with a mattress topper on the top. In the mornings we always had a gap in the middle and aching backs.

    4
    « Enjoyed our stay »

    Had a bit of a hiccup when I booked the nearby Best Western Universo hotel only to find there was no electricity in the area when we arrived. They had to relocate us to this hotel which is a few meters away and in my opinion better located. It is opposite Termini station and there is plenty of restaurants to choose from. The staff are friendly and provided us a complimentary drink for all the trouble we endured with Universo hotel. Breakfast was great, variety to choose from and the rooms were fairly big and clean. Well worth the stay

    1
    « Not worth the money »

    We checked in to this hotel on Mid July (booked the hotel in April), we were charged extra 20 euro/per night (normally 50 euro, as the reception say), for additional person/per night, in existing bedding and all other existing amenities.Nothing extra. (for my second son who joined at last moment, and were not able to find another hotel with 4-beds by that time).First night we reported clogged drain, in shower that was reported to reception right away and were neglected by the reception to be fixed in the following day. Second day we had a flood in washroom which made our cloths wet in bags lying nearby.Staff never offered to dry our wet cloths. Other than the location (next to termini station), not worth the money, not worth to deal with unfriendly,negligent staff.

    5
    « Fantastic after long flight to Rome »

    We stayed here the first night after arriving in Italy after 28hrs of travelling...the room was fantastic & perfect to get over jet lag. The bed was amazing...so comfortable (the best bed we had on our trip). We also had a lovely big deep bath which was great to soak in after the long flight & the hotel was so close to the train station...just a block away & easy to walk to with suitcases. Plus a wonderful spread for breakfast. Extremely comfortable and convenient.

    4
    « Excellent location »

    We stayed here for two nights and chose this hotel because it was very close to the train station. It was our fifth trip to Rome. The room was small but modern and comfortable. Great shower! Good internet and air-conditioning. Very nice breakfast with lots of choices. We caught the bus to the airport and the stop was literally across the street.

    5
    « Great hotel »

    Top hotel very central for everything you want to do in Rome. Train station just a cross the road with excellent taxi driver's. Staff at the hotel very helpful to all your needs and very good english.

    5
    « nice room, great location »

    very close to roma termini, excellent location, very modern and new room with a reasonable room rate the only thing that needs to improve is the breakfast... not many selections, and breakfast servers are not friendly

  • 3
    « Great location, some not so great staff »

    We stayed at this hotel for 3 night, it is in an excellent location close to the bus/train station (30 minutes direct to the airport). There's lots of nice restaurants, bars and cafes near by and just a short bus or taxi ride to all the main attractions. The hotel is modern and clean, room was spacious and cleaned to a high standard by the friendly maids. Reception staff friendly and welcoming however on initial arrival told us that breakfast was included which turned out NOT to be the case. We also overheard other guests being told the same incorrect information on their arrival. However, Breakfast is only €3 pp each day and worth it for the good selection and variety. Only down side to the breakfast is the incredibly rude staff and the clear up that begins 15 minutes before the end of breakfast. The staff start switching everything off and taking the food away, literally snatching trays away before people get a chance to chose their breakfast. Overall we had a good stay at this hotel, would stay again but wouldn't bother with breakfast.

    5
    « Great hotel »

    Fantastic modern hotel in a great location in Rome! Right opposite Termini station and only about a 20minute walk to via del corso. Extremely clean rooms and bathroom. Room offered bath and separate spacious shower. Buffet breakfast is also provided Staff are friendly and helpful

    2
    « RUDE STAFF »

    Hotel is in a great location next to the bus and train station. Rooms nice and clean BUT. We were told we had breakfast included on check in, when we went down the next day they said we had to pay. It's only €3 each but still a bit naughty. We got in for breakfast at 10.15 and when they say they close at 10.30 they're not joking they literally took the plate away while I was getting my food and just pointed at her watch so bloody rude. For £100 a night I expect a hell of a lot more from the staff! You can have a nice hotel but if you don't treat your customers with any respect then it spoils the experience.

    4
    « Literally right smack in the middle of everything + included full breakfast :) »

    I was looking for a hotel that was in the middle of the city to make sight seeing a breeze. I wanted something where I could include breakfast (I believe there was a small fee) since I was traveling alone. At first I wasn't sure about this hotel as it was a Best Western but let me assure you this hotel is a fantastic choice. The staff is incredibly helpful and speak excellent English. The rooms are modern, clean and hip. The bathroom and shower were very nice. I have become accustomed to smaller showers with water issue while in Europe. This was the complete opposite. The breakfast in the morning was very nice. There was a huge buffet with both hot and cold offerings. They also had a fantastic coffee machine which was quite the treat! Located across the street from Termini station getting everywhere is incredibly easy. This hotel would be perfect for the business traveler, solo traveler and family travelers as they have larger rooms for families available too!

    5
    « Central Location »

    The staff were all very friendly. The hotel was clean and the rooms were very large. The breakfast was wonderful, lots of choices, but I found the staff serving in the morning were not so friendly. We had dinner in the restaurant one evening, both my husband and I did not enjoy it. For the price paid for the food it should of been better. Overall, I would return there again and again, because of the location and the hotel is beautiful and kept clean. This hotel is in a fantastic location. Across the street from the train station and walking distance to so many places. I recommend this hotel.

    4
    « Nice hotel near Termini station »

    We stayed here for one night, before leaving Rome by train. Location of the hotel was perfect for us, because its ony few steps away from Termini station. Hotel staff was friendly and eager to help if needed. We expecially enjoyed the lobbybar, which had nice drinks comfortable aircondition and really friendly bartender. It was nice moment to relax after a walktour around hot Rome. Room was clean and comfortable. It had a nice tv on the wall and aircondition worked fine. We found bit problematic that the wall between bathroom and bedroom was made of glass. So during night time, when someone went to the bathroom, the lights did illuminate the whole room. Our room also had only a bathtub, which is not nice for a person who is used to use walk-in shower. Hotel offered a complimentary breakfast and it was ok. Nothing spectacular alltought.

    4
    « One night stay prior to cruise »

    Lovely hotel in a great location and handy for those travelling from the cruise terminal. Also close to Termini for those using the train. Hotel staff were friendly, even though it was exceptionally busy with cruise passengers. Great variety at breakfast and all fresh!

    4
    « Excellent location and very funky »

    I stayed here due to the location to the main train terminal. Couldn't say enough about the location especially if you're only planning to stay a short period, it's about 300m away from the exit. Takes about 15-20 minutes to walk to some of the closer tourist spots, closer to 45-1hour if you're walking to the Vatican etc The room was quite nice, very funky with the lighting and the bathroom was near with the waterfall shower head. My only qualm with the place is that I booked a king room and got the usual 2 singles pushed together. Problem was that there was nothing holding them in place, ending up with me sinking into the hole between them (and I'm 6'3 and 100kgs, so not an easy feat). Also very soft mattresses so if like me you have a bad back, probably not the best. Would definitely stay here again, the staff were super helpful and the breakfast (€3) was well worth it.

    4
    « Very good location and good value »

    We stayed here for one night prior to boarding a cruise from CVT , the room was clean and very modern. We didn't like the lighting in the room as it was different colours. The bathroom was nice and had a bath which was novel. Breakfast the next morning was okay, not too bad, could have been more selection of juices as it was limited. Would stay again.

    5
    « Great Location »

    My two granddaughters and I stayed at this hotel while in Rome with a tour group. I was concerned when pre-trip info listed a Best Western hotel because I had stayed at a BW in France several years ago and it wasn't too great. Plus BW doesn't have the best reputation in the States but I found no reason to complain after arrival. It's a nice, clean, serviceable hotel with comfortable beds. Breakfast was the usual European fare with meats, cheeses, etc. The location is a huge plus as it's near the Termini, numerous restaurants, and is close enough to walk to many of the major sites. We'd definitely stay there again.

  • 5
    « I made the best choice! »

    I was only staying in Rome for a day and needed a convenient place to crash before my train left the next morning. Wow - this place was great. The staff were really hospitable and friendly. The air conditioner was nice and cold. The location honestly cannot be beat - I was able to walk to and see the Capuchin crypts, Trevi fountain, Forum and Boca de Veritas and have a nice meal in a restaurant in 5 hours . I would definitely stay here on another visit.

    4
    « Updated, clean rooms »

    This hotel is much better than I had expected. This is a Best Western hotel which does not have the highest reputation in the US so my expectations were low. All my expectations were exceeded. The rooms are very much up to date with modern decor, spacious and very clean. The beds are very comfortable. The location close to the termini is convenient if you plan to use the metro or trains. It is within walking distance of the Colosseum if you are an avid walker. It may be a bit far for some.

    4
    « Great location ???????????????? »

    My husband and I celebrated our anniversary . We go to Italy every year . We wanted to stay by the train station for further travel to Amalfi. Hotel Royal Santina will get a B+ . The room was clean , service was great, THANKYOU Francesca at the bar for making nice little treats ??. The bed was comfortable and quiet . The only complaint was the shower did not work properly . We would stay again if we needed a place to stay by the terminal.

    5
    « Modern hotel right next to the train station »

    The hotel is in an excellent location, right next to the Termini station. We only stayed in this hotel for one night, and wished we had stayed for more. The staff of the hotel were friendly and helpful, and as an added bonus, we were even given a free upgrade when we shared with them that we were on our honeymoon.

    4
    « 50th Birthday Present to self »

    Overall, this hotel was a little small. The employee's that worked there was pretty nice and helpful. The rooms were pretty okay. I must admit, the bathroom was a nice size. However, that shower and sink they had was a bit troublesome. Water would get all over the floor, the shower came down from the ceiling, the water would be everywhere. The sink drained a little bit to slow. The breakfast they served the guest was just okay. Overall, it was just okay.

    5
    « Perfect for our first visit to Rome »

    This was our first visit to Rome. Having read some of the reviews, I was a bit concerned about room size, whether the beds would be suitable (mobility issues), whether the breakfast would be a disappointment, whether the staff would be unhelpful.. I needn't have worried. Ok, we may not be seasoned travellers, but we know when something is good and this was very good indeed. Spotlessly clean (a big thumbs up to the housekeeping staff, always smiling and always a friendly "ciao" when we passed them), room temperature was just fine and the beds were so comfy, we both slept like the proverbial logs. The mood lighting is lovely too. Our room overlooked the entrance to the hotel and admittedly, it was noisy when the window was open wide but then again, this is Rome! The traffic is part of what Rome is known for, so if you expect perfect peace, then why stay so close to the Termini? When the window was closed, most of the noise was cut out, I'm a light sleeper and wasn't disturbed. Breakfast was lovely, with a very wide choice of fruits, cereals, yoghurts, pancakes, cold meats and cheeses, salads, absolutely beautifully cooked creamy scrambled eggs, thinly sliced bacon, smoked sausage, cakes - and thank you to the lovely lady who brought our coffees to our table after seeing my husband had walking difficulty. Reception staff were very helpful, tracking down the bus routes for us, and where to find them. Termini is a few minutes walk away, so it is easy to get around, even for those with a level of mobility issues. The only downside, and I'm hard pressed to find one) is that the bathroom can be a bit dangerous, the shower can splash over the top and the tiles can get slippery - this is maybe something the hotel could think about. All in all, a wonderful holiday. This hotel is certainly one we will come back to.

    5
    « A skip and a step away »

    Although I don't really like modern hotels, I have to say that this hotel is really great. The hotel is kept impeccably clean anywhere you go in the hotel, the staff is friendly and very helpful. The room are a decent size and the beds are very comfortable. The location is opposite the bus and train station which makes it easy to pick-up snacks and drinks if you want to relax in your room between tours. You can easily walk to any site if you generally walk every day, if not, the subway, bus or train is next door. I would have no problems recommending this hotel to anyone.

    4
    « Trendy hotel in the city centre... »

    This is a trendy hotel in the city centre very close to Rome's big central station. You can also easily walk from the hotel into the city centre with all the beautiful historical buildings. The interior is very trendy, modern and clean. I found the service in the hotel - especially in the buffet area - poor. I found their attitude reactive and uninterested instead of being pro-active and customer-friendly. For the rest I enjoyed my stay very much.

    4
    « 40th birthday trip »

    Great place to stay. Easy access to alleged buses and underground. The underground is so easy to use and understand. Easy place to commute from and saw all the usual your is spots. Clean and tidy with a lovely continental breakfast. Lots of nice restaurants within walking distance.

    4
    « great location »

    My Wife and I stayed here on the last part of our last trip to Europe. The hotel is centrally located, just beside the train station. The staff are very friendly and suggested great place to eat. The rooms are clean and modern the only thing is there is not a lot of counter space in the bathrooms. I would stay here again.

  • 5
    « Rome »

    Fantastic hotel positioned in centre of Rome great for walking or hop on off bus route number of resturant within easy walking distance for the romantic night time meal good varied breakfast selection

    4
    « Great location »

    Nice hotel, close to the train and bus stations. Free wi-fi, just ask at reception for the code. Mini bar and tea/coffee making facilities in the room were nice after long days sightseeing. Got room service one night and the meal was nice and not expensive. The room clean, bright and much larger than expected. The hop on hop off tour buses stop directly opposite the hotel. A great location

    3
    « Minimalistic with good location »

    Pros- The location is right next to Termini station meaning you can hop on either metro line within 4 minutes. This made getting around Rome super easy and I never had to use any other transportation besides walking. I also makes it impossible to get lost when wondering Rome. Unlike a lot of hotels in Rome this one is more modern which is primarily why I chose the hotel The concierge was really helpful since I had an early check-in. I emailed the day before I was supposed to arrive and told them I would be in by 10. They said if the room wasn't ready I could put luggage behind desk. So imagine my delight when I arrived and they told me my room was ready and I settled in my room within 5 minutes. Cons- You are not really walking distance to any of the sights, but this is cancelled out by being able to hop on metro. The rooms are small and this is to be expected in Europe unless you pay extra for larger size. The walls were thin and I could hear my neighbors. Fortunately I only crashed in my room at night so this wasn't an issue. Overall this place is minimalistic. If you plan to take advantage of Rome's easy metro and only plan to be in your room to sleep at night. I would recommend this hotel.

    5
    « Brilliant choice!!! »

    We spent 5 nights here in February. The location is ideal , right opposite the station, taxis, hop on hop off bus etc. Staff are brilliant and in the evening they will provide snacks with drinks. The Aperol Spritz is gorgeous. Rooms are comfortable and children's bed is an actual bed! Decor is lovely and rooms are well equipped and spacious. Breakfast was lovely with a small selection of hot and cold. Quality not quantity but ideal for us. Pay Babbos restaurant a visit just along the street from the hotel. Fabulous food.

    4
    « Good location, great rooms, awful staff »

    I would stay there again because the location is great, walking distance from Termini, easy to get to and to move around the city, the room is fantastic, modern, clean, comfortable with a great size bathroom, which is hard to find in Europe. All the employees with a horrible attitude from the front desk to the restaurant they urgently need customer service training. The breakfast, if not included in you rate, is very affordable and decent. I really recommend this hotel for the location and the rooms. At the end there's no need to talk to the staff at all.

    5
    « Everything about this hotel is perfect! »

    Everything about this hotel was perfect. From the minute we arrived to when we checked out we were impressed. The bus from the airport dropped us right outside the door, we checked in and our room was ready. The staff were more than friendly. I couldn't complement them enough! Our room was so beautiful. We had a view overlooking the street which we loved. The bedroom was the nicest and most impressive I've ever stayed in. The colour scheme was very modern and there was buttons on the wall to change the colours of the lights in the room from blue, red green or white. This was such a lovely touch. The French Bed was beyond comfortable and the bathroom was amazing. There was a separate section for the shower and toilet which meant one could have privacy in there while someone else used the bath and sink. The location of this hotel is so convenient. It's right beside the station where all the trains and buses leave from. It's also within walking distance of all the major tourist sights! We had breakfast in bed one morning which was delivered exactly on time and was very tasty and cheap! This hotel was definitely great value for money. The staff helped us with every possible query we had, they were very helpful! Can't recommend this hotel enough!

    2
    « Disappointing. Indifferent hospitality. Staff acts like you are in the train station, which is right down the street. »

    The rooms were decent size and the bed was very comfortable. The breakfast was organized by the same people who set up the traffic pattern for Rome. You have to keep going in circles to find what you need. The message we got was " We don't particularly like Americans but we do like their money." The name could be changed from Best Western, to Ought to be Better Western. Don't not ask for help unless you want to be sniffed at.

    5
    « Great location »

    This hotel is just down the street from the main tain station in Rome giving you great flexibility to see the whole city. The room size was average. We had a room which overlooked the street but the noise level was ok for sleeping. Breakfast was ok, I have to say that the service on the breakfast was slow. there were many mornings where the eggs were empty the whole time we were there. As a tourist you want to be able to eat when you get there and then leave. The wait staff seemed to ignore you and just do the bear minium. My advise skip breakfast and go down the street to the train station and pick something up.

    4
    « Comfortable stay »

    We stayed for 4 nights. Good location just a few minutes walk from the metro located at the Termini train and bus station. Quite a walk into the heart of the city, around 20 minutes, longer walking back as it is up hill. The metro was cheap and easy to use but only takes you to a few locations in the heart of the city. Importantly there is a metro stop from the hotel to the Vatican and also to the Colosseum. The hotel is very clean, modern and comfortable. The room was very quiet and the bed excellent, a good night sleep every time. Good sized TV in the room but usually too tired at night to watch for long. Staff were pleasant and very helpful at reception with lots of information about getting around and a free map. Breakfast was mainly continental but lots of choice there were also scrambled eggs, sometimes bacon and sausage pieces. The hot food was okay but we tended to have fresh fruit, yoghurt or cereal. There was always ham, cheese, fresh rolls etc. Overall, a very good base to explore the city from. Rome is fantastic, lots and lots of walking, need really good trainers on!

    3
    « In despret need of renovation »

    The hotel is located near the Roma termini metro station (3 mins walk). From there u can quickly get to take a bus or metro to any destination u want, so it gets 5* for location The staff were unfriendly and rude, we arrived there and we were only reminded to pay the city tax, we were not welcomed by the employee who was to busy talking to other colleagues behind the reception desk, when we wanted to check out, the employee hardly spoke English and was also impolite! in the end we wished him a nice weekend :-/ The room was very tiny, double bed was okay (an actual double bed) but not much room for bags or even moving around the room. Under the bed was a huge pile of cabels that looked like it was about to start a fire! Bathroom was clean but really old and needs renovation, bath top was filled with black flecks. The sink was tiny and very unpractical to place belongings around it if ur staying for more than one night, the lighting was very weak in the bathroom and the mirror is far away from person standing in front of it (not practical for make up ladies!!) The mini bar was over filled with huge bottels of water that fell to the floor every time I opened the fridge and no place to cool down ur own beverages. The pillows were okay and comfortable. the possibility to change the lighting colors in the room was actually pointless, the lighting was anyway weak and those different colors did not help at all. Furniture is old and scratched all over. this hotel gets despite all 3* cuz of its location and that we are in Rome and it means it could have been worse -_-

  • 5
    « Beautiful hotel. »

    By far one of the best hotels I've stayed in my entire life, and I've been to a few! Hospitality, comfort, feeling is just perfect. Will be visiting again very soon! It's a bit more go pay than normal but you'll soon see why you don't regret paying it. ??

    2
    « Eh »

    Modern. Small rooms. Small small. AC didn't work. Our room was 90 degrees. The window opened, But it was in the smokers area which just poured into the room, from outside. Several people brought this up in our group and were told to deal with it. We had to steal toilet paper from the main lobby bathroom. The breakfast wasn't very good. It was in a very shady part of town near the train station, full of vagrants and homeless. We did not feel safe even coming home at night. Would not stay again.

    4
    « Good, clean, modern »

    As a solo traveller, I was nervous about choosing a hotel in Rome. I was recommended this hotel by others, and it fit into my budget quite nicely. Situated a stones throw from Roma Termini, my only grouse is that the location of this hotel is not the nicest - as Termini has some rather interesting folk wandering about, especially at night. The hotel is located at Via Marsala, so very easy to find if you get off at Termini. If you're one of those who likes to walk about, then if you go down Via Cavour, within 20 minutes you can reach the Colosseum. As I arrived early, at around 10 am, my room was not ready. So I left my bags at the hotel (they were very accommodating) and went off to see the Colosseum. My room was the economy sized room, so for 1 person it is perfect. It may get cramped for two people. However, the room is well-lit, extremely modern and the bathroom is super clean. It's also equally modern. I'm big on having nice bathrooms so I was pleased with mine. The breakfast starts at 630am which is perfect if you're an early riser, and want to start your day in Rome early - highly advisable. The breakfast spread is decent, with lots of breads, cheese, meat, cakes, cereal, eggs etc. You can get tea, coffee of your choice and fresh juices too. Very satisfying. As smoking is not permitted (for the most part) in hotel rooms, there is a little garden (smoking area) on the first floor) which is lovely in this weather. There is seating and you could order some snacks and beverages there too. The staff is quite helpful, and do guide you when you need it. They are polite and efficient. I'd recommend this hotel to other travelers, but more so if you are travelling with someone... As a solo traveler as much as I love the hotel, I'm not so keen on the area. But, definitely a good hotel with decent pricing. Oh and you have great free wifi too!

    4
    « Great location and very clean »

    The location is great and the rooms are spotless but I can't help but feel I could be anywhere In The world as it does lack personality even with the are deco and colored lights. If you want a no rush hotel that will tick all the boxes this is the one

    4
    « Great location, clean rooms »

    Hotel is across the train and bus station, so location is ideal! Room is clean, with wifi just fast enough for me to upload the photos I took during the day. Breakfast buffet was more than sufficient. I would go back!

    4
    « Great Location to Train Station »

    Great location for getting round Rome. Close to train, buses and airport transportation. Breakfast option is great but on some mornings it is hard for them to keep on top of restocking. Rooms quiet, comfortable and quaint. No wasted space. Front desk friendly and will provide maps etc. if needed.

    5
    « Clean, friendly, large room, friendly staff »

    Perfect central location. Modern rooms, massive bathroom. Lovely bar staff! Breakfast was good, could improve on how it is kept warm (the eggs were quite cold). My partner and I would definitely stay here again.

    5
    « excellent hotel »

    Very good except for dole bed which is actually two single beds joined together leaving a bump in between hence not good for couples sharing the bed - we didn't complain as otherwise the service was excellent.

    5
    « Modern hotel at Rome termini »

    Stayed here for a week. Nice hotel right next to the termini and bus stop. Modern hotels with mood lighting in the rooms and a nice reasonable mini bar. Flat screen TV and good wifi. Nice bathroom and shower. Staff were helpful and spoke English. Breakfast was good, scrambled egg, hot dogs, bacon, breads & cereal, juices, hit drinks, even rice and tomato sauce! The lunch and dinner menu don't seem to change at all but we didn't eat here so can't comment , lots of nice TA recommended restaurants nearby. Avoid the walk along the termini wall after midnight as lots of homeless on the streets, you would really have no need to be passing it at this time though. The sit airports shuttles bus stop is directly outside the hotel and the perfect means of transport to and from the airport, you can pay on the bus and the timetable is at the stop. Terravision bus only around the corner also. Nice hotel, recommended.

    4
    « 4 go travelling »

    A nice hotel very modern & open plan white interior very close to the terminal, & bus station & close to all major sites all within walking distance excellent breakfast choice room with mini bar & air conditioning nice & quite our room faced an inner court yard good cafe bar just across the street

  • 4
    « Bit of a Marmite Hotel »

    Stayed 12/02/16 to 15/02/16 as a party of three. Hotel is very well located adjacent to the main Termini station. Convenient for trains, tram and buses as well as limited Metro service. I suspect the hotel was converted from an office building at some point. This shows as bar and restaurant are a bit "odd" and feel like they are not really suited to their current function. Our room was fine. Beds good. Reasonable size. Minibar reasonably priced. Bathroom modern and well sized. Staff were on the whole very good. Reception helpful with travel advice. Bar lady very good. Breakfast was fine but a little chaotic in terms of organisation. Slight surprise was the 6Euro per person per night Rome tax but I am not blaming hotel for this. I would stay here again

    4
    « Lovely modern hotel »

    Really enjoyed my stay here. The bed was one of the comfiest I've ever stayed in away from home and the room was nice and quiet. The mood lighting was also very cool. We found the reception staff to be lovely and helpful, even giving us a free late check out of 2 pm! The only reason I'm not giving this hotel 5 stars is that the reception area itself is not very inviting or relaxing. Overall though, I'd highly recommend to family and friends looking for a base to explore Rome.

    2
    « Disappointing reception staff »

    Really rude Stephanie at reception. Disappointing check-in (we haven't heard "welcome") Disappointing check-out (no farewell at all) We haven't felt welcomed... The oldest guy at reception (wearing glasses) attacked to somebody during his shift, in front of us and other guests. All rooms have twin beds... no double bed at all, even though we booked for it and asked for it (we were on honeymoon) it was unable to be provided... Location of the hotel was not like described... at least half an hour to 40 minutes walking distance from main sights... Terrible noise from 7 am to 23 pm due to renovation tasks in the hotel....

    3
    « You get what you pay for »

    It was about a 100 a night. Customer service was average to bad. Phones are a hassle to use. No phone by the desk. Everytime you have to use the phone you have to go by the bed. A lot of noise at nigh. Lobby personnel are not friendly. Breakfast is ok (average). Housekeeper are very good, excellent. Room service is ok/average.

    5
    « Close to train station, beautiful rooms! »

    We stayed here for 3 nights while visiting Roma. We picked this one because of the proximity to the train station. It isn't a far walk to the Colosseum, close to great restaurants and attractions. The breakfast here is great, beds are comfortable, room was spacious, bathroom was clean and nice, location was fantastic! Would stay here again in a heartbeat.

    2
    « Disappointing »

    Its not my first time in Best Western Royal Santina, but this time everything was not going as i request, from the booking of business room and was not clearly mentioned on Hotels.com the differences between the different types of rooms to the refilling of minibar and the bad shower in bathroom and cleaning of the room. Upon arrival i asked the reception to make my room with a street view and she gave me a backyard view with a very small standard room justifying the action that the room overlooking the street is too noisy!! And the room she gave me was quite noisy from my neighborhood ( It was like we were sharing the same room!). Than i asked another one from the reception explaining the bad experience from day one and he promised to upgrade my room to a junior sweet and i have appreciated but unfortunatly he gave me another room little bigger with street view but not a junior sweet!! And i stopped requesting anything from that time. It was rarely to find someone smiling at the reception or even in the breakfast! I spend 6 nights and the experience was quite disappointing.

    5
    « Brilliant hotel and location »

    If you are looking for a hotel that's in the centre of Rome this is it! We were staying for 3nights to sightsee so we chose this as it was near the main train station (termini) Check in was strictly 2pm however they let us store our luggage and use the wifi whilst we waited. Staff on reception were friendly. The room was perfect, mini bar, mood lights shower room (seemed to be designed for wheelchair users) the only downside was that we booked a double room and this was clearly two separate beds together. We couldn't hear any noise from outside the room. Breakfast was excellent, scrambled eggs, sausage and bacon. Plus toast, cereal, fruit and continental stuff too. Staff all over were very friendly, nothing was too much trouble. The location was literally opposite termini station,so trains/bus/team would have been easy to get however as everything was pretty much walking distance we did that instead. Colosseum was 20mins, Trevi fountain 25mins.

    5
    « Great hotel , Excellent location ! »

    Excellent location, one minute walk from Termini Station - easy to get anywhere in Rome, very helpfull reception, very good breakfast, nice & comfortable room, probabely will be our preffered hotel next time in Rome.

    5
    « great place to stay in Rome »

    very nice modern hotel. rooms are very clean. perfect location right next to termini station and shuttle bus from the airport stops right outside also main attractions are around a 20 minute walk from this hotel. breakfast is very nice mainly continental with a few hot options. I will defiantly be staying here again on my next visit to Rome.

    5
    « Close to central train station »

    Wonderful accomodations, clean, quiet. Staff was friendly and very helpful. Restraunt has gluten free menu. Bed was like sleeping on a cloud. Easy hop on/hop off tour bus right outside hotel. Walking distance to coloseum and other historical landmarks. Zero complaints. Will stay again if I ever get back to Rome.

  • 5
    « Amazing Hotel, Amazing City »

    This hotel is situated right next to termini, perfect for traveling to and from airport. Rooms are modern and very comfortable, go for a slightly bigger room if you can as there is quite a big difference in space. Bath is lovely and deep and bed is so comfortable! Breakfast is mainly continental with eggs and bacon, it's all very nice and perfect to keep you going for a day walking round Rome. I would highly recommend this hotel.

    5
    « Perfect »

    Stayed here back in August as a solo traveler in the junior suite. Staff was friendly, and the hotel was very clean. The breakfast was very good, and a great start to the day. The room was very nice, with a decent view. Really easy location to get to the metro terminal, and to just about any site in the city.

    5
    « The best place to stay when in Rome »

    Going here, you need to see the roadhouse restaurant At the Roma Termini Station just in front of the Salad Bar. When you exit, you will see the DON BOSCO LIBRERIA. If you see this LIbreria, you're on the right exit. Turn left, then you can see big Sign ROYAL SANTINA which is just few minutes from Roma Termini Station. Everything about this hotel is wonderful 1) check in was fast. The receptionist was even helpful on the City Sighseeing hop on Hop off bus. The stop is just outside the hotel. We were expecting a 4 star lobby but its still fine. Not just grand 4 star lobby. You can also avail other tickets from the lobby on which will save you standing for hours at the que for attraction tickets. 2) WIFI was wonderful. We never had issue with wifi connection. Its a fast connection too thats absolutely FREE. Wonderful! 3) BUFFET BREAKFAST was fantastic! Indeed a 4 star breakfast. They have a wide variety of Breakfast. Milk, coffee, juice, cereals, eggs, bacons and etc. breakfast area is wide area which you will never feel crowded even there's plenty of guests on the food area. Staff servers were wonderful too. They keep on filling food. Wonderful! 4) ROOM is spacious, with mini bar, table and a chair with enough compartments for stuff and luggages. BED was perfect. Not too soft or not too hard. We had a good sleep. We didn't here any noise from outside our room. Just perfect! BATHROOM had free toiletries and room was well cleaned. Room has kettle for coffee or tea. 5) CUSTOMER SERVICE -is PERFECT! They accommodated us with all our needs. From your printing needs, umbrella when it's raining, booking us tours/attraction tickets and even went out of their way to accommodate us for our early check out and breakfast at 5:30 AM. Breakfast is available at 6:30 AM but they made sure that 5:30 am buffet breakfast was already available for us. They are such a darling! 6) LOCATION.-is perfect. Just few minutes walk from Roma Termini or to Roma Termini(we arrive here from Venice and going to Milan) Accessible too for tour bus or even just by Metro for going to Vatican, Colosseo, Patine Hall, Roman Forum, Spagna, Trevi Fountain and other sights at Rome. I highly recommend this hotel for your stay at Rome. The perfect choice for us.

    3
    « Convenient location next to Rome Central Train Station »

    I chose this hotel during one of my business trips in Italy when I had the weekend between my meetings with a connecting flight in Rome which was the best opportunity to take advantage and pay a visit to couple of cousins. I chose the hotel as it's about 1 min walking distance from Roma Termini (Rome Central Train Station) which made it easy for me with direct route to/from Rome Airport. The hotel lobby was clean with plenty of seats for people; though very busy as one group of travellers arrived by bus. However, the staff were friendly and helpful. Unfortunately the room was very small with minimum clearance between the bed and other stuuf around such as desk, drawer, side table, etc. The bathroom was also very small. Unfortunately my room did not have any view as it was over the next building. Also, the room did not have much space for storage of luggage and/or places for clothing, very limited for both. The breakfast buffet was surprisingly good with many items for different tastes. Considering the fact that in Rome, most of the hisrotical places are within walking distance of each other, walking and having a comfy shoes are the given; for that reason, the hotel is located in a good spot (e.g. 20 min walking distance to Colosseo or Piazza Venezia). Overall, I may or may not stay in this hotel once again, don't know. Having said that, don't stay here and expecting a real 4 star hotel and services. Probably reasonable price but definitely not meeting a 4 star hotel.

    4
    « What you see is what you get »

    There is always a lingering fear when you book a hotel online that you may find it disappointing on arrival but this hotel was just as described. I stayed in a single room (305), which was just as I saw in online; fair size, coordinated design, unique lighting. Staff were quite friendly and helpful. Location was great as the Termini was just next door and Taxi and Bus services right in front. Rooms were clean. Shower was a bit too small for me. Bath was okay but protruding mixer and fittings made me a bit uncomfortable. All told, I would readily stay at this hotel on my next visit.

    3
    « Take the good with the bad here »

    The Good: --Convenient location right next to Termini --Allowed for a very early Check-in (Much appreciated) --Small but comfortable basic modern Room (King bed) nice natural light, mood lighting is cool --Included breakfast was surprisingly outstanding --Front desk helpful with good advice, friendly, and accommodating --Nice View from window The Bad: --Definitely not what I would consider a 4* hotel. This place is a nice budget option if the price is right, but do not expect anything more. --Bathroom was not cleaned well upon check-in. I won't go into detail but involved toilet, shower, and tub, so poor job with housekeeping on this. The bathroom overall is poorly designed. --Lobby area is shabby, not very clean or comfortable --In room Wifi is free but way too slow Overall, I probably would stay here again. My biggest gripe is I expected it to be a little bit nicer place, but it is a little bit poorly maintained property I get the feeling.

    4
    « Close to Roma Termini »

    It's not in a neighborhood I prefer, but it is 2 blocks from the Roma Termini, which makes it convenient, if you need to take the train or Metro often. Other than that, it's a budget hotel, but clean, nontheless.

    5
    « A week to remember »

    Nice place for the family...access to transportation...hope on hope off...bus station...termini station....walk distance christmas mass service sacro cuore...and our favourite chinese resraurants....full access to anywhere in rome.....and the staff really helpful....thanks...

    5
    « Great hotel near Termini »

    I stayed one night in the hotel. It is 100 m from Termini railway station. The hotel has a nice lobby with modern forniture. I think it has been recently renovate. The ladies at the desk were kind and helpful. I had a room at the 4th floor with window on the internal yard. The room was not so large but it was well furnished and with a comfortable bed, frigobar, coffee and tea machine, flat tv screen (I did not tur on), wifi (high capacity). THe bathroom was spacious, well equipped and clean. The breakfast at the ground floor is served at the saide at the lobby in really good place and had a large selection of hot and fresh food. I have been enthusiastic of this hotel. I found a special offer at 115 € per night (breakfast included). It is a great price for the area and the quality of the hotel. I hardly recommend this hotel.

    3
    « Good but with cons »

    Modern design but the biggest disadvantage was the lounge. It was too modern to want to relax there. Breakfast could be better. Two single beds united led both of us to the center of the bed. Nothing interesting on foot distance. In The termini you could find everything and all transportation was in 5 minutes walk.

  • 4
    « Great location »

    Great location, right across the street from the hop on/hop off bus. Room and amenities were very clean. Buffet breakfast was varied with both hot and cold food. Ha Having the hop on/hop off across the road was handy. The hotel was close to all attractions. Staff were very helpful and friendly.

    4
    « Diego Martin in Roma »

    A good hotel for the price with a modern decoration, good location, near the termini station that is good to whom rent a car or go by train to other cities and near a metro station so i think it is a good choise

    4
    « An Excellent choice Ideally located with really nice people! Quiet and Modern. »

    We were there fo only 2 nights and so the Hotel is fantastically located. Just at the end of the biggest trainstation with direct access to airport. No time is lost in transport. Also if you like to walk, you are 15 min for trevisa fountain and 20 min from the colosseum and 3 minutes from Piazza Republica. But this distance is full of surprises, nice shops, buildings o you will not feel the distance which is around 1 km max. The hotel is really clean and modern with good insolation of the rooms. No noise at all. The people at the Bar, 2 nice ladies, made us feel like at home. Gazie again to you :)

    5
    « Amazing hotel in Rome »

    Great hotel location. Hop on-off busses across the street. It is the start location of these citytour busses. You can also catch the airport shuttle bus to Fiumcino and Campiano for €6 per person. Great deal!! Also the Termini station is a 3 minute walking distance from the hotel where you can catch metros, public busses and the Leonardo express to the airport. The hotel itself is has very modern furniture, great selection at breakfast and our room was quite on the big site for European standards. So that was beyond our expectations.We had a 3-person room. It was a great hotel that was beyond our expectations and it could not have had a better location!!!!

    5
    « AMAZING: STAFF, LOCATION, ROOMS ALL IN ONE PLACE! »

    Where do I start? The best, friendliest, most courteous staff are found in this hotel. This hotel has a staff that truly goes out of their way for your comfort. The hotel seems like it went a recent renovation and therefore you can expect modern rooms with modern amenities. Location is PRIME and right next to the Termini Station. The breakfast did the job, only downside is everything was repeated every morning for the 4 nights we stayed. I would surely surely stay here again. A special shout-out and big thank you to Mr Andrea (in charge of security at night) who truly went out of his way to make our stay very smooth. Another special shout-out and thank you to Miss Alessia who is very patient, friendly and also went out of her way to make our stay smooth. Book here without hesitation and enjoy the mood lights!

    5
    « Nice hotel at great location »

    Hotel Royal Santina is perfectly located next to main railway station, Termini. We stayed 7 nights and we are very happy about hotel's services and room's quality. Breakfast has different dishes, hot and cold + desserts.

    1
    « Good hotel but poor service »

    Let's start with the good things, great location and clean hotel Bad thing, poor service. Rooms are really hot and air conditioning is not working. When queried with hotel reception was told that they turn off the ac in the winter. So have two choices, open window and get no sleep because of city traffic or close window and get no sleep because of high room temperature. Really has spoilt my break

    4
    « happy with my choice »

    very convenient location, 2 mins from the termini,and tour buses. surrounded by restaurants, cafes, shops, etc. good breakfast. nice and stylish room with reasonable size. with tea/coffee facility. very kind staff, especially the lady in white blouse at front desk.

    4
    « A Good, Convenient Hotel Near Roma Termini Railway Station »

    This is a good place to stay overnight if you are travelling to or from Rome by train. It is only a block from the Roma Termini Railway Station. It is clean and pleasant, and the staff speak English. it has the advantages and disadvantages of a business hotel. It is efficient and comfortable but also impersonal.

    5
    « Luxury »

    Luxury. Perfect stay. Easy location to the subqay,bus and train terminal. Hope on hop off stop to for the tour bus. Comfortable beds. Nice and friendly staff.great breakfast. Spacious rooms and modern amenities... We will return.

  • 4
    « Nicely located »

    Very nicely located, just 3 minutes walk to the central station. Rooms are very small sized as compared to hotels in middle east specially Dubai. Breakfast was nice with decent options. Overall a pleasant experience during my recent stay for 2 nights.

    5
    « I Loved this Place »

    Beautifully decorated. I had room 108. I loved my room. It had coffee/tea in it, refrigerator, safe Free Wi-Fi. Floor carpet and tile. Garden outside my room. Staff very nice. No iron seen, clock radio, wash cloths available, pressed linen towels. Walls were not sound proof. I heard water running in another room. Flat screen TV, Nine English channels, five music channels, couldn't find CNN OR BBC. Sky News available. Very modern high tech rooms. You can paint your dreams by changing the color of the night lite in your room( red, blue, green, white), Air conditioning. Delicious breakfast. Best hotel so far on this trip. Restaurant and bar on site. Hotel close to Train station. Lots of shops and place to eat around the area. Rainforest showers in rooms.

    5
    « Friendly place »

    It is a good hotel with a very friendly staff especially at the reception . One of the few places in Rome where they won't try to steel you or upsell you stuff. Location is great very near the railway station and they offer good rooms as well . The only area that needs improvement is the housekeeping as they don't clean the rooms properly.

    3
    « Good location, below average food »

    The staff were all very pleasant, the rooms were clean and very modern, and the breakfast was included in the cost of the room. However, the breakfast seemed to be catered a bit towards a more western diet. The dinner wasn't memorable or something that I would eat again. The location was very good though, a short jog from the Coliseum, Arch of Constantine, Alter of the Fatherland, etc. Also there is a cute little restaurant/bar around the corner called Living Room Room Cafe and it was really good! Great house wine.

    5
    « Amazing 3 days in Rome at Royal Santina »

    We enjoyed 3 days stay in Rome at the Hotel Royal Santina prior to our Royal Caribbean Cruise to Greece and Turkey. From arrival to departure we were made very welcome by everyone, the room was really nice and breakfast was excellent. We left something in the room on our departure and it was found by the staff and returned safely to us. The location of the Santina is very central beside the Railway and bus station within easy reach for all the attractions around Rome.

    5
    « Excelllent hotel »

    Just spent 5 days at the Royal Santina. The room was very comfortable and clean, service excellent. Would highly recommend this hotel, perfect base for sightseeing. close to Metro, bus station and Termini station.

    4
    « Good, modern hotel in a very convenient location »

    Dont let the very dated exterior fool you, the outside and the inside are very different! The hotel has been recently refurbished. They are going for a very modern feel with soft colored mood lighting throughout the rooms. The shower was excellent (always good after a flight and the obligatory train trip into Rome) and the bed was comfortable. The free breakfast was handy, as eating out for every single meal in Rome gets very expensive very quickly. The location right next to the train station (take the most northern exit from the station, which should be on your right as you exit your train and you should be able to see the hotel) is very convenient for late arrivals too.

    5
    « Great centrally located hotel »

    Room was exceptional. Clean neat and well laid out. The included breakfast buffet was exceptional as well. BUT the best was the central location and right across from the Hop on Hop off stop. Also located right at the train station. Great two day stay before our cruz.

    4
    « When in Rome »

    Wow! This hotel was very clean, comfortable, and had parking!!!! Plus it is close to the Termini. Very affordable! We will stay there again....completely uncomplicated service. And did I mention.....parking, parking, parking parking..........parking

 

Getting to the hotel ...

All directions
·From: Milano. Take A1 - Exit G. R. A. (direction Roma Fiumicino). Exit Via Salaria (direction Rome Center - Termini Station) toward the BEST WESTERN PREMIER Hotel Royal Santina. ·From: Napoli. Take A1 - Exit G. R. A. (direction Roma Firenze). Exit Via Salaria (direction Rome Center - Termini Station) toward the BEST WESTERN PREMIER Hotel Royal Santina. ·From: Civitavecchia. Take Highway Civitavecchia - Roma. Exit G. R. A. (direction Roma Fiumicino). Exit Via Salaria (direction Rome Center - Termini Station) toward the BEST WESTERN PREMIER Hotel Royal Santina.