BEST WESTERN Hotel Piccadilly,  Rome

4.0/5  - based on 644 guest reviews.
Via Magna Grecia 122, 00183, Rome, Italy - See map
+39 06 70474858 +39 06 70476686

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The BEST WESTERN Hotel Piccadilly is a comfortable, small hotel centrally located in a commercial area. We are close to San Giovanni Laterano, the Colosseum, and to the metro and bus stations. Our amenities include an on-site bar and lounge, color television, hairdryer, free Wi-Fi, and the first item in your mini-bar is free. Non-smoking rooms are also available. 10% national VAT included. Local city fee is 4 EUR per night per person over 10 years old. The additional fee is excluded and it will be paid directly at the hotel. Enjoy your stay.

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Room 1

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BEST WESTERN Hotel Piccadilly,Rome
  • 5
    « Convienent place to stay »

    Stayed at this hotel in September. The room was a decent size and had a huge bathroom (which was a nice surprise). It is central to many tourist attractions. Short walk to the Metro which took you everywhere in Rome.

    4
    « A nice little place to stay when you visit ancient Rome »

    This is a cute little hotel near old Rome. The room was small but functional and well equipped. The bathroom was new, with a large shower. A delicious full breakfast was available at a low price. The only thing we didn't like was the tiny elevator (3 to 4 people, max.) and the stairwell that could be used only for emergency escapes. Personnel is courteous and well informed. However there are a few unavoidable steps at entrance. There is a subway station just a few blocks away and the Colosseum is only a 26 minute walk away.

    4
    « Worthwhile, just be attentive »

    I stayed at this hotel during my first stay in Rome. It was central to a number of tourist attractions, while far from others. But, public transportation around it was plentiful. I would caution, however, that not all rooms are created equal, nor are all of its employees. While my experience was pleasant overall, some of the employees are not always very in tune with their customers. I had paid my room with rewards points and after one of my checkouts, there was a very uncomfortable moment where the person at the front desk didn't seem to know the payment method codes very well and she didn't believe me that I had paid with points. She wasn't rude about it, albeit very unbelieving, but after a while, especially since I was returning, she told me that it should be fine and if anything it'd be settled upon my return. It was a little stressful because I had to catch a train very early, but I appreciated that she let it go once she realized that I was coming back. During this first stay, even though months out I had requested a quiet room, I got one by the elevator on one of the lower floors. Not only was this room in heavy traffic area, but the WI-FI service was also very poor. The room in itself also had dirty walls and was just very depressing. When I mentioned this to the same person that checked me out, I was told me that all rooms were the same, but that I would be placed elsewhere upon return. Upon return, the only room that was available was also right by the elevator. But, I was told that it was the only room available. But, that it should be more quiet because it was on a less busy floor and if I didn't want to take it, I could wait for more to become available later. As I was exhausted, I took it and was happy that it was more quiet. It was also very clean and the WiFi was a lot better. So, just beware. Not all rooms are created equal. While I appreciate very much that my request to change rooms was honored and I really appreciate it, all staff should be trained to not say all rooms are the same because they are not and the impression of dishonesty doesn't want to be given, especially when some staff members are a bit dishonest. When I was checking in for the second time, one of the staff members was very unhelpful and quite frankly mean and dishonest. While with points, I still had paid for a double room. She tried to get the person checking me in to put me in a single room. While she spoke to me in English, she told her colleague in Italian because I guess she thought that I didn't understand. I would like to give her the benefit of a doubt that she didn't realize that I had already paid for a double and giving me a single would have been wrong. I hope that was it. But, for that behavior and disparity in rooms, while I advise staying here, I caution that you don't settle with the first offer if something seems less than what you paid for. I get the impression that sometimes people that pay with points are not treated with the same respect as people that pay with credit card or with traditional money. But, I would challenge the places or just certain staff really to remember that people who are loyal to the brand are often ones that pay with points, i.e., they have spent and will continue to spend their money with the brand if treated the same at all times. If they are not treated well when they've earned points and the cost is less, why ever would they continue to invest in that same company to get rewards that are not worth it? There are many rewards programs out there and people will go with the companies that treat them just as well with points that they've earned as in when paying and earning those points. With that in mind, this hotel did redeem itself and I am grateful. There are not many places to eat around it, but given the good breakfast, the overall good staff, it's generally well placed location, the rooms that are nice and it's awesome breakfast room and housekeeping staff, I'd stay here again. I also got a complimentary glass of wine upon arrival and that was nice. So, I'd just caution to be attentive, but once you have what you paid for, it's a nice place to stay. While I had a less pleasant experience in my first room, I'm putting very good for cleanliness because my second room was impeccable and the housekeeping staff really took care of the room with pride in her work. It really means a lot when you're away from home. Thank you.

    5
    « The Hotel was in the right place to get to the Colosseum and to get the Metro to the Vatican. »

    Great view from the 8th floor breakfast view of the City. Great breakfast. Lovely comfortable room. Thanks to Masimilliano on Reception for helping my friend cancel bank cards after finding he had been robbed on the Metro, before we were on transfer back to the Airport.

    1
    « AVOIDED DISHONEST AND RIPPED OFF HOTEL AT ALL COST »

    STAFF WAS TERRIBLE. we are stay at hotel because non smoking policy and best western standard. so well is it not the case. we couldn't sleep all night. they agree to give us a refund but they are lying when we got to US. they are not responsible for their own policy. our wallet was stolen at this hotel. hotel has a bed bug and far from subway. beware of complimentary drink. they are charged to your bill. same thing with complimentary breakfast. there are not free according to them. please avoid to stay at this hotel.

    3
    « Worst reception staff!!& cramped & moldy »

    The room was smaller then the photos & a bit damp. The AC was old and loud. There is black mold in the showers. BREAKFAST WAS FANTASTIC WITH GREAT SERVICE BUT The reception staff were the most unhelpful, lazy & gave incorrect advice five times. Including rubbish dinner directions on a Sunday [ was told no where open except a place down street and turn left (which would only open at 7pm) -- restaurant was a touristy trap with the most disgusting food I have ever had (& I have been to over 40 countries) I decided to go for a walk and turned right --3 great restaurants that I ate at for remainer plus some pizza, cafes & ice cream spots receptionist refused to book me a taxi to airport in advance saying it would only take 3 minutes the next day...which it did but it's cheaper if you prebook. Then I was told at 3 pm that no where would be open as Italians have set meal times & to use a dodgy pizza place across road but found loads of food places open....& Alices down street sells much better pizza). Tried to charge me additional for breakfast which was advertised as included. Just terrible service.

    3
    « good for a short stay »

    The hotel has a good location, close walking distance to all major attrations but also 5 min walk from metro line A if you don't want to walk. The hotel was comfortable for our 8 night stay but after 8 night you get a bit over the breakfast, which didnt change for 8 mornings. Also get over the elevators which couldnt hold 4 people or 3 people with 2 suitcases. On our last day when we went to check out we had to carry our luggage down the stairs as the lift was always occupied (might have been ok if we werent on level 6). The staff were friendly effort and the beds were comfortable. The breakfast room does have a great view and there is a taxi rank right out the door. The best thing about the hotel was that the window opened so I could watch the craxy traffic outside. Would recommend it for a short stay.

    5
    « Excellent central hotel »

    We stayed two nights, in this fabulous hotel. It's located in a less touristy area of Rome, which made it better. Excellent breakfast, lively big comfy rooms, and fabulous views to the Colosseum. Near the metro. Walkable to city centre, two mins to San Giovanni.

    4
    « 4 Night stop over »

    After a nice few days in Venice we headed for Rome and this hotel which I had book due to the reviews on this site. We arrived and was soon at the reception desk checking in where we were given a map of the city plus he also highlighted the public transport for us, after that we were offered a welcome drink The room were a little on the small side but had everything you needed, the breakfast which is located on the 8th floor was good and the view whilst eating you breakfast was very good over the city.. Had a great stay at the hotel and will be returning next year to enjoy this again..

    4
    « a 4 night city break »

    this hotel is well placed to visit the coliseum and was very clean. Mero very close 5 mins walk giving you access to the centre of the city The room was small /compact but had everything we needed The breakfast was excellent egg /bacon/ fresh fruit /pastries /cheese and ham with a lovely view of the city from the restaurant It did not have a bar open at the time we visited which would have been nice

  • 5
    « Excellent hotel for a reasonable price »

    We found the Best Western Hotel Piccadilly in Rome on Tripadvisor and it was a very good decision. The hotel is located in a more residential area but within a couple of blocks of the subway. The hotel staff was excellent. They were helpful and courteous and recommended places when we asked. The rooms were very nice and the hotel has an elevator which many do not. I highly recommend this hotel when traveling to Rome.

    5
    « Informative staff »

    This was a great place to stay. 5 min walk to the metro where you can get close enough to walk to any of the attractions. The beds and pillows were comfy. Room was clean. Breakfast was awesome because it was "included". When you check out they charge a "city tax" - which from my understanding is not charged by the hotel - of €2/person/night. So if you just want to think about it as a breakfast charge, it's not really that bad. Every time we had a question for the staff, they were knowledgable and friendly. Massimo even printed us the schedule for the train to the airport. It was also a nice touch for the welcome drink and a small snack. Hot water wasn't so hot in the morning but very hot in the evening.

    5
    « Nice stay! »

    This hotel was a perfect base for our 3 day trip to Rome. Located close to the Lateran Basilica and within ten minutes you can reach the heart of the city with metro or bus. The room on the 7th floor was lovely, bathroom design is amazing too. At the reception we got all the answers what we needed to discover the city. Especially Massimiliano was very helpful, young talent for the hotel!! Thank you for your hospitality! I definitely recommend this hotel!

    4
    « Good price Good value »

    We stayed here for a weekend in Rome it's away from the main attractions but this turned out to be a good thing and it had a couple of nice cafe/bars, the metro and a fantastic restaurant ccalled Pepe's all very close. The bar has a limited service but we got a free glass of wine which was nice- most staff were friendly and very helpful we would stay there again!

    4
    « NICE Hotel in good area »

    We stayed at this hotel for a couple of days. It is in a great location with easy access to buses, underground in order to see the attractions. There are some lovely restaurants in the area with reasonable prices. The hotel itself is small alike most Italian hotels, but the staff are very friendly and courteous. Rooms were of a good size, with good facilities and lovely bathrooms. The breakfast was good with choice of pastries and cold and hot dishes. It has a lovely view of Rome from the breakfast room.

    5
    « Fantastic! »

    We stayed at this hotel for 5 nights and everything was amazing. The breakfast was great, lots of choice. The room was always extremely clean and the bathroom was lovely. It was that nice I want it copied at my own house! During this stay my partner proposed to me so staying in this beautiful hotel made it even better. The staff were very helpful in particular the young gentleman behind the front desk. More of a 4* rather than a 3*, will definitely be returning to this hotel.

    3
    « Ok Hotel, Great Staff »

    Pros: The staff at this hotel are the best, helpful and friendly. You can buy Roma passes and bus tickets at the front desk, although the hotel is an easy 20 minute walk from the historic center of the city. There's a parking garage about 50 meters away, so you can drop off the car and not worry about it. Cons: The air conditioning in our room didn't really work, and it was almost unbearably hot and stuffy after sightseeing all day. The mattress was extremely uncomfortable. Also, our room was right next to the breakfast area so we couldn't sleep past 5am because it was so loud when staff began preparations for breakfast. This hotel was a decent base for exploring Rome, but I'm not sure I'd stay here again.

    5
    « Great hotel for a city break »

    Stayed here with some friends back in July and was very impressed for the price. Between us we had two single rooms and a double, the single rooms were a tad small but very clean and fine for a shorter stay. Staff were all friendly and welcoming and breakfast was good too. The hotel itself is a short walk from the metro making it a perfect place to stay for a city weekend away. There is also a lovely gelato shop over the road from the hotel which serves amazing gelato and sorbet. Overall would definitely recommend this hotel to anyone visiting Rome and look forward to coming back!

    5
    « Great City Centre Hotel »

    We loved this hotel - it was in a good central location only a 10 minute walk to the nearest metro stop which was only 2 stops from Termini main station. It was also just a short walk to the Basilica di San Giavanni and within 30 minutes walking distance of the colosseum and other attractions. We had a family room which was very comfortable and were very pleasantly surprised at the great breakfast provided for only 2 Euro's each on top of the room rate. The hotel staff were extremely friendly and helpful, providing us with lots of information about the City and the best ways to get about and back to the airport. If I visit Rome again I wouldn't hesitate to stay here again.

    4
    « Great place to rest your head when in Rome »

    We stayed in this hotel the first week of our holiday we shared a double room with an extra bed for our 10 year old so space was limited but nothing we couldn't manage especially as we were out from dawn till dusk.The room was clean and well decorated- we had a balcony so could dry clothes something not usually available in small budget city hotels. The only negative is the lift is tiny (for 4) so sometimes you had to wait a little while for it. As mentioned in other reviews really close to San Giovanni metro so great to get out and about. Breakfasts were good with choice between hot bacon and eggs, cold meats and pastries. One of the things we liked was the area it was in- we are usually on quite a tight budget when we travel and because this was not in the centre we had supermarkets(Carrefour)where we bought food and drink at local prices not tourist prices and Rome is very pricey!- our 6 pack of 1 and 1/2 litres bottles cost 2 euro's compared to 4 euro for 1 also we ate at two local places which cost us less than the meals we had in the centre. Staff at the hotel were friendly and helpful. All in all a good stay and value for money.

  • 5
    « Wonderful staff »

    My wife and I stayed here for 4 days during our honeymoon. Physically the hotel is quite average. Coming from Canada, the rooms do seem a little small. The location is good for seeing the sights and is about a 5 minute walk to the metro. The part that really stands out about this hotel is the staff. As others have stated, Greta is a simply amazing member of the staff. The staff here is always helpful and friendly and do their best to meet any request. I would absolutely recommend staying here.

    4
    « Good hotel, adorable staff »

    We really loved our stay at Piccadilly and would come back to this hotel. The staff was great, the break fest was good (only €2) and our room was very comfortable, especially the mattress where we slept like babies! If I had to mention one downside, although they didn't bother us, it would be the few issues with the bathroom, it looked great but the air-drier wasn't well fixed and the toilet seat was moving.

    4
    « Overall happy with hotel, but a couple of issues when changing rooms »

    Happy with hotel and would stay there again, but some issues. Good points: Good bed, breakfast, helpful and friendly staff, location outside touristy area, so more local feel, but easy transport available. Issues: Door lock stopped working after 2 days so was moved to a different room. No problem with being moved to another room as sometimes is necessary, but new room was clearly inferior to original room: Layout of new room made room seem much smaller - original room had large shelf for bag. new room had folding rack that took lots of floor space making moving around difficult. New room had much smaller safe - not able to store laptop. New room had much smaller window - made room much darker. New room CNN was not working. Told staff but never fixed. Worked in original room. New room shower head bracket was broken, so height was too low and could not be adjusted. When there is a problem with a room, a guest should never be moved to an inferior room compared to original room

    5
    « Great base for touring in Rome »

    This is a great base for visiting Rome. It is 5 minutes walk from the Metro and convenient to all main tourism destinations. Also, the bus stops right outside the hotel. The staff were exceptionally friendly and helpful, especially Greta who advised us on all our travel and tourism needs, a real pro! Breakfast was very good also. Our room, 609, was small with no balcony. It looked out on the back away from the road, and was nice and quiet. This hotel is not very central, but good transport links, very reasonable rates and friendly, helpful staff make it a great choice.

    5
    « Great place to stay! »

    Great location, only 5-minutes walk to nearest underground station, but also easy 15-minutes walk to Colosseum and Forum Romanum. Lots of nearby cafes and delicious ice cream btw. Booked comfort double room for our 3-nights stay. Well sized with air conditioning, comfy bed, balcony with charming city views, completely stunning bathroom, specially shower with enough place for two ;) Room, bathroom, hotel grounds, all clean and tidy. Wonderful staff. On welcome you get drink and snack from waiter. Breakfast located on top floor, with stunning views over Rome and Vatican City. Breakfast simple, but more than enough for a first meal, hot (tea,coffees) and cold drinks (water, juices), eggs, bean, croissants, fruits, all you need to start exciting day in Rome. Can't see any disadvantages! Price to all amenities is exceptional low. Waiting to book again.

    5
    « Lovely central hotel »

    Fantastic hotel, small and friendly staff wonderful especially Greta who had time and patience and helped us navigate the city, she even booked us in at some lovely recommended restaurants. Hotel great location to see the city. Bus no 87 is directly outside hotel which leads you to most sites and the metro a 5 min stroll. Hotel very clean and modern. Breakfast room is on 8th floor and has a great view of the city. Continental breakfast had enough choice plus scrambled egg and bacon.

    4
    « Handy place to stay. »

    Good to recommend. Friendly staff..with plenty of background knowledge. Our room 705 was great with a balcony and air conditioning. Breakfast ...could not ask for better and fabulous coffee machine. Very near the subway to all parts of Rome.

    5
    « Best Hotel of the Summer »

    I have stayed at this hotel off and on every summer for over ten years. They are consistently dependable, professional and the rooms are fantastic. Had a view of St. Peter's dome this year. Highly recommended!!!!!

    4
    « A very pleasant place to stay »

    We can definitely recommend this hotel . The staff are friendly , knowledgeable and always willing to help . Our rooms were very comfortable and always kept clean by the maid . The breakfast was satisfactory ; not so many hot options if that is your fancy but an excellent selection of pastries . The location is good for exploring Rome . The Colosseum and The Forum are approximately 25 minutes walk away . The San Giovanni Metro stop is about 5 minutes walk straight down the road and a train from there will take you to The Vatican .

    3
    « A few blips that spoiled the stay »

    We visited Rome the first week of July and the weather was very hot! We were greeted at reception and given a bottle of water as our room wasn't quite ready. On arrival the room was clean and cool with a/c we were on the 6th floor facing the road so some traffic but quiet enough that we slept ok. Window shutters meant complete darkness at night which was great! Bathroom nicely decorated with a good shower if a bit small. What was disappointing was on our 3rd night our key card wouldn't work to get into our room so we were stuck outside. My partner went to reception and they gave us another key card which again didn't work, so back down we went for someone to come up and fix the door. However it wasn't fixed and every time we left our room after this we had a problem getting in. Lights kept turning on and off as well which I guess we also due to the key card. Had we had more then two ago left we would have requested another room as it stopped being funny the 3rd time! No restaurant on site just a breakfast room (which is amazing) but plenty of food places within walking distance. Overall an average stay. Let down by faulty key card and no real solution or compensation.

  • 4
    « Hotel Piccadilly, Best Western Hotel »

    Good basic value with breakfast. Location good to the metro stop and to getting around rome. Stayed with family of 4 and got room 201/202 which were adjoining rooms for the kids/parents. Worked out well. The only issue is if you have trouble carrying things, there is about 6 stairs to get to the elevator from the street level and then 2 stairs to get to the elevators from the lobby level. Not a bad thing since this is how is the property is designed but worth noting if you have some challenges.

    4
    « Helpful staff »

    We stayed here for 3 nights whilst visiting Rome for a special family birthday. The hotel staff were really helpful. Couldn't do enough for us. Booked taxis, restaurants and during an unexpected long power failure were reassuring. The hotel itself was good for a 3star. The rooms were spacious, clean and the bed was large and very comfortable. The A/C was a little sparse but was adequate as we didn't spend a lot of time in it. Breakfast was a buffet with everything u would require. Cereals, fruits, yoghurts, breads, pastries & even some very good scrambled egg & bacon. All in all, well worth a stay.

    4
    « Nice hotel, nice staff. »

    This was a good place, with all amenities. Only could not find good restaurants around - which wasn't a big problem, since we were in the busy areas most of the time, had all our meals before heading back. It is very conveniently located with easy access to 2 different metro stations which will get you to all the attractions within minutes. They even had a welcome drink on our first day. In addition to providing free wi-fi, they had a business area where we could use the computer for all our rail reservations and all. Staff very friendly and helpful.

    3
    « Dwight's Review »

    Hello everyone please be careful when traveling to italy .they won't tell you this but when you stay in any hotels there,they hit with a taxes at the end of your stay when it's time to check out.i got in into argument with one of the desk clerk, because he insisted that i pay ,what he called the "Rome Tax". I expained to him that everything was paid on my behalf by AAA because i'm a member.he did care he kept saying,"YouMust Pay".He also insisted that i go to the atm across the street and get some money.FYI that really upset me ,So before things got out of control i politely said to him,"I am not paying that".i left because i had a plane to catch. also to those that are traveling to italy over the summer be careful about the cab drivers.make sure before you get into that cab,have them give you the exact amount of how much it will cost to go to your destation.Once you agree upon a price stick to it no matter what.They will try and change up the total.Don't get into that cab if they say a phrase like"well its about something,somthing euros.Trust me it's not worthit ..Fyi i'ved traveled all over and have stayed at some amazing places, The Hotel Piccadilly in Rome left a bad taste in my mouth.I won't be coming back.Enjoy travels and be safe.God Bless.Enjoy.

    1
    « Not even a little bit of goodwill »

    Airline cancelled our flight to rome just minutes before scheduled departure time, because of a airport strike in Italy. There was no other flights to rome that day, so we called the hotel immediately. Guy on the phone was friendly, but decline a cancellation because cancellation deadline already passed. No indication for any kind of goodwill, they also refused to give us a voucher for another night. They charged us the full night rate. If it was our fault that we missed the plane I would totally agree with their behavior, but when there is a generall strike in Italy and many flights are cancelled they should at least show a little bit of goodwill to their customers.

    4
    « great location for visiting with very friendly staff »

    This was a great hotel with easy access for visiting. Bus stop right in front. Metro a 5min walk. with fabulous restaurants five min walk. The staff was so friendly, in the morning the girls were always polite and smiling. in the evening the gentlemen were as well. I have to point out one individual Ivan. He was always so helpful. giving us good information on our visit and booked our restaurants. Great job Ivan. The breakfast was good, what you would expect in Italy to eat.

    5
    « Great »

    Very friendly and hel[ful staff, lovely clean hotel. 20 min walk from Collesseum or 10 min walk to metro. Would definately stay here again. Does not do evening meal but does do a very nice continental breakfast. The views from the breakfast room across the Rome skyline are a superb backdrop for breakfast.

    4
    « Good »

    My friend and I stayed here for a long weekend during April this year. Location is good, it's about a 25-30 minute walk or a few stops on the bus from the colosseum. There aren't many shops open late at night around that area so be sure to have everything you need. Rooms were okay, we had everything we needed. A lot of the wall paper was peeling off, the room was quite small and the shower door kept getting stuck which meant we had to leave the door open. Staff were excellent. The breakfast was really nice, although the breakfast area is quite small, we always found a table. I would defiantly recommend the open top bus tour, which you can get from just outside the colosseum, I think it cost us about €18 for the whole day, it was fab! Also if you're arriving during the day, it's not very hard to get to the hotel by train, so I would defiantly get the train instead of a €45 taxi.

    5
    « Brilliant!! »

    Great experience! Was greeted by Greta who was so helpful! And friendly and helped us to where we needed to go the next day! Thankyou so much. We had room on 8th floor with the best view we could have asked for. Rooms cleaned every day and was to a high standard. The outside could look better but don't let that put you off the hotel (also some English channels on the tele) haha. Would definitely stay here again. Thanx best western for a great stay!! Couldn't change it. Rome was very tiring but such an amazing place. Would recommend to anyone!

    4
    « Best Western Piccadilly »

    Very comfortable hotel with friendly English speaking staff, no restaurant for dinner but breakfast is available, free coffee in Reception area. Lift is very small, only holds 3/4 adults with no luggage.

  • 5
    « 25th wedding anniversary »

    Breakfast is fine, a bit of everything and absolutely stunning views. Rooms are nice as well as pretty bathrooms. Staff is outstanding. Room was on the street side and with the sound proof blinds, you would never have known. Cutest balcony from our room. Great location. Pompi bar has the best tirimisu in Rome, 8 minutes away. Great pizza place around the corner Ricominciodatre . The only complaint is the paper thin walls inside the room, you can hear people next door taking showers and in the hallways. But that's the only complaint.. Recommend this hotel to anyone!

    4
    « A moderately priced nice hotel »

    The Hotel Piccadilly is located near attractions like the Colosseum, Palatine Hill, and the Roman Forum. The hotel is situated on a very busy street, but fortunately, the rooms are equipped with sound dampening shutters to keep out traffic noise and light. The beds are comfortable and the room was very clean and neat. The hotel elevator is very small compared to elevators in the US. You can fit about two medium-sized people and some small luggage. A nice continental breakfast is served on the 8th floor of the hotel where you get a nice view of the city. They do have free WiFi, but the speed of that WiFi leaves a lot to be desired. Our room had a small patio where we could watch the pedestrian and vehicular traffic below. The staff was friendly, knowledgeable, and helpful. We enjoyed our stay here and would recommend this hotel.

    5
    « Wonderful place to stay »

    It s very good hotel. Centrally located and near to the metro line . Its a walking distance The break fast was superb and it will give you a great view in the morning as it is in the top floor. The staff were very friendly and they guided us with the city pass for commutation.

    4
    « Comfortable nice rooms »

    The front desk staff were nice and attentive. When we needed a convertor for our phone they had one for us to use. The room was clean and roomy. Breakfast which was on the 8th floor had a nice view of Rome.

    4
    « Super hotel »

    This hotel has everything you need. Our double room was plenty big enough with a fab newly installed bathroom. The breakfast on the top floor was made special by the magnificent view over the city. Absolutely stunning. The closest attraction is the Coliseum which is about 15 minutes walk but if you like history, you will find some ancient remains on every step and you can submerge yourself in the wonderful atmosphere. Do check out the local places to eat. You won't find tastier pizza or better home made tiramisu anywhere. I would definitely stay here for its amenities and the location. The only reason I cannot give 5 stars is because one of the reception staff, who was rude, obnoxious and really difficult to communicate with (though he spoke excellent english). Saying that though, all the rest of the staff and all the Italian people are terribly friendly and put smile on your face the whole day. ??

    5
    « Vacation »

    Our stay at the hotel was very nice. We arrived slightly earlier than check in time and when our room was not ready we could store our luggage. Ivan at the reception was very friendly and helpful in his information about our room and how to go to the city center. We finally got our room on the highest floor with a great view over the city. Room was clean and bed was very comfortable. Breakfast was buffet style and it has got everything we needed for breakfast such as cakes, eggs, bread, jams, sausages and cheese. When we visit Rome again, we will surely stay here again!!

    3
    « Disappointing stay »

    Having read the many good reviews of this hotel we were looking forward to our visit during which we were celebrating our 45th wedding anniversary which our agent had told the hotel about in advance. Our problems started as soon as we arrived because we couldn't get into our room as the key wouldn't work, back down to reception to get another key, that didn't work either. Finally the guy on reception, Angelo, accompanied us to our room and had to use his master key to let us in. He said his colleague would sort it out when he came on duty later. He didn't. When we got in the room the aircon was blowing out cold air. We tried turning the thermostat up but it didn't make any difference so we turned it off completely and got the extra blankets out of the cupboard. We told Angelo who told us to press the button, there was no button. As previously he said his colleague would sort it out. He didn't. We hardly got a wink of sleep as we were at the front of the hotel on the second floor with a busy road that did not stop all night. In the morning we were greeted with a tepid shower when all we wanted was a hot shower to warm us up. This went on for two days, despite us asking to change to another room. By the time Monday came, two days into our four night break we moved to a room on the seventh floor which was much better, although in the whole time we were there we never had what you could call a hot shower, lukewarm at best. Angelo told us when we checked in that we had been allocated a 'nice' room, this bore no resemblance to the rooms shown on the website and was dreary and basic to say the least. As we were at the top of the list of people checking in that day you would have thought that the people who booked the furthest in advance would be allocated the nicest rooms but clearly this was not the case. The breakfast was fine and the breakfast staff friendly, but sadly that was the only part of our stay that was ok. I know that all Best Western hotels are independently owned and operated which usually means that you are well looked after but unfortunately this was not the case here and we will not be recommending this hotel.

    4
    « Nice Place???????????? »

    Came here thru an online search and I must say this is a Good and Safe Place to Stay! It's in a non touristy part of the city, which I enjoy! There are plenty of markets and cafeterias on the block. The Staff is extremely helpful! I got a single room which is standard European small but it was fine for me. It was very clean and cleaned everyday! I haven't tried the Breakfast but will today:) Termini Station and the Metro is close and you can walk to the Colosseum! It's very close! I also walked to the Vatican but I'm also pretty fit. I would not hesitate to stay here again! Very Nice Place??

    5
    « Good Value for Rome »

    Amenity wise, a 3 star hotel. Value wise, a 4-5 star hotel for us. The rooms are small, very small, but had everything we needed at the end of the day. We opted for the 2 twin beds (which were very comfortable) with balcony (room 505), which overlooks the main street. Clean bathroom and fresh towels. Mini-bar with reasonable prices and room to store our own water, hot water kettle and coffee/tea, large flat screen TV with a couple of English speaking channels, and FABULOUS air-conditioning that worked better than any 5 star hotel I have stayed in in Europe. The hotel is not near (walking distance) to any major tourist sites but is in a nice ?local? residential area, with bus service out the front door and Metro up the street (with tickets available at the front desk for purchase) to get you anywhere you need to go. Large grocery store across the street, several decent restaurants within easy walking distance, and ATMs nearby. Breakfast up on the top floor, was more than satisfactory (fresh scrambled eggs, local pastries and bread, cereal, fresh fruit and an Nespresso machine tucked away in the corner with great selections to get you started for the day). Front desk staff was great and ready with directions, tips and restaurant advice. After long days touristing and fighting crowds of people it was nice to come back to some place quiet and secure, and reasonably priced (for a major European city). If I am ever in Rome again, I will most definitely use this hotel again.

    4
    « Rome break »

    We thoroughly enjoyed our stay in this hotel - the staff and the breakfast couldn't have been better - slightly away from centre but easily accessed - room very clean and comfortable and for three star a more than adequate standard. Very good value for money

  • 4
    « Very nice and comfortable hotel near city centre of Rome »

    I booked this hotel as a Best Western Rewards member and was completely satisfied during my 4-day stay in Rome. The hotel is located near Re di Roma metro station. It can be reached from Rome Fiumicino airport within 1h and all the tourist attractions can be reached with the metro line. Some people claimed about the noise of the streets but I did not recognize it during my stay (our room was on the 4th floor). The breakfast was not big, but sufficient and the staff was very polite and exerted. There are a few italian restaurants close to the hotel with good price-performance ratio and mostly visited by natives. Here you can really taste italian cuisine, not like in the centre close to the tourist attractions. All in all, I can highly recommend this hotel for a short duration stay, e.g. for a city sightseeing trip.

    4
    « Clean, Comfortable and Value for Money »

    The hotel is superbly located with Bus Stop right in front of it. Bus no 87 takes you to main attractions. The Metro is just 5 minutes walk from hotel. Also, there are restaurants, superstores and small bakeries nearby so you will never be starved.'COIN' is also just 5 minutes walk , just in case you want to do some shopping. The rooms and bathrooms are very clean and comfortable. The hotel staff is helpful.There was no problem of noise on our second floor, street facing room. This may be because they have done good sound proofing or maybe we were so dead tired after long walks of Rome. Either way it was satisfactory. WiFi is free and has good connectivity in rooms. Breakfast room was on 8th floor with a nice view of Rome. Breakfast menu was same everyday but we were not bored even after having it for 5 days :-). We were a bit anxious before we reached there but after staying for 5 days, I would highly recommend it.

    3
    « Caveat Emptor »

    We were in a rush to find a hotel for the night in Rome at the last minute (a few hours before boarding a plane in Houston, TX). I should have been wary by the photo that just barely showed the doorway to the hotel. The doorway looked pleasant enough - but I should have wondered why the photo was so tight around the door. Perhaps it was because of the graffiti that was on the walls to either side of the entry? Perhaps it was because of the bazaar like atmosphere on the busy street outside the door. Perhaps it was because of the stairs inside the door. But the hotel was sub-par. The room was sort of small and very hot and the window looked down on a busy street. But it wasn't tourist Rome busy near beautiful historic sites, it was sort of out of the way and looking on a busy modern Roman street, but not the nicest looking street. The bathroom was small but very recently renovated, with a very nice very modern look. The staff was pleasant and friendly for the most part. The breakfast room was on the top floor and had a great view towards the Palantine hill in the distance. (Opposite direction of our room view). Will add photos later. Wandered down the street at fairly late at night looking for food to bring back to the hotel and was not bothered. Hotel was really not a good location if you want to be close to everything for exploring.

    4
    « Great location »

    15 minutes walk from the collosseum, 5 minutes from nearest metro station. Rooms are small but clean. View from the breakfast room on the top floor is amazing. Some great restaurants and bars in the near vicinity. Just need the receptionist to cheat up a bit

    3
    « Upgrade to excecutive room is a must »

    I was last minute on this trip to Rome and all the great hotels were booked. Since I did not stay at Best Western I wanted to check it out for 3 nights. When checking the room I realized I had to go with executive room and I was not wrong. For little extra you get much better room and designs. I have to say that bathroom was like in a good 5 star hotel. Isolation of the room was on the other hand not so good so you could hear the noise from the street but we did not bother. Breakfast was basic but cool since it was on the top of the building with nice view. Location of the hotel is also good,near to metro and more or less clean which for Rome can be a thing. If you are for a solid hotel with a price of 100EUR per night, go here but remind to upgrade to best possible room you can get.

    4
    « Great location »

    This was the second time we had stayed at the hotel. It's location is ideal to travel on the metro system, and there is a bus stop right outside the door. The majority of the staff are friendly and helpful, though one of the female receptionists could go on a customer service course. The breakfast provided is typically continental, but is nicely presented and it was plentiful. I would recommend this hotel and I would stay there again.

    3
    « Pleasantly surprised. »

    Stayed here for 5 days from the 28th of January. When I was dropped of, I was a little worried. After checking in and getting to my room with a balcony most of my fears were unfounded. Headed out for dinner and drinks and I was totally at ease and felt safe. Everything is in walking distance, even if I got a little lost from time to time. Staff are fabulous as is the breakfast on the 8th floor, with stunning views.

    4
    « Meets Expectations! »

    We are a family of four and this is our first time in Rome. 1. The hotel is not too far from the train station which can take you anywhere to the main attractions. However, the hotel signage is not very visible so it was challenging to find. 2. There is an elevator which is a welcome treat, the aircon is good and the area is clean. The room is small thou but this is pretty much the standard in the area. 3. The hotel staff are nice and helpful, we could not ask for more 4. The hotel is also a walking distance to some of the less famous attractions but are really worth visiting. Just ask the front desk staff 5. There are so many small restaurants and shops within the hotel area. I would suggest you try the small pizzeria, they were so good and priced so cheap. 6. I would like to give credit to the chef, our all you can eat breakfast was very very good, it was well planned and very delicious! It was really the best way to start the day. 7. When are having your breakfast ensure to enjoy the view on the patio since you can get a good view of Rome from there.

    4
    « Good, clean hotel »

    We spent 3 nights here. It is a bit away from the main tourist area, but we didn't mind as the bus stop is right outside. Breakfast is fantastic. Espresso machine, fruit, cereal, eggs, bacon, Italian cold cuts, bread & pastries galore. The staff is helpful, but not super friendly (we found that most in Italy are that way). The room is a bit small, but it has been renovated recently and was very clean with all the amenities you might need. What others said about the room being small is true, but it's Rome after all. The elevator is small, but the hotel was not super busy when we went, so it wasn't an issue. The road outside is busy, but the windows were properly sealed, so it was fine as long as it is closed. Right across the street is Elite supermarket, which is quite large. You can get any food supplies you may need. Right downstairs is OVS, a clothing store, but had quite a selection of cosmetics and toiletries. There are many restaurants and cafes as well. Not touristy, which we liked. San Giovanni in Laterano, which is about a 5 min walk, was one of the most impressive cathedrals we saw on this trip. Do not miss it.

    5
    « Excellent room & breakfast, very helpful staff »

    This was the first time I booked myself a hotel and stayed by myself. When I arrived I got greeted very warmly and given a map of Rome with a lot of useful information on how to get around. The chap was very knowledgeable and seemed happy to help. My single room was lovely, I could see the sunset in the eve, towels/shower gel etc were provided and everything felt very clean. Bed was very comfy although not sure the air con worked 100% but it didn't matter to me. Breakfast time was 7-10 so brilliant for me! The breakfast was very varied and delicious, you also get a view of Rome on the 8th floor where breakfast is served! Honestly an amazing place! Area around it easy to navigate too, although entry slightly hidden behind tree...

  • 4
    « Fantastic Hotel , perfect location ! »

    Just got back from a brilliant few days in Rome staying at this hotel. The room was clean with all the things required for a comfortable stay. A kettle with coffee and teas , wifi , mini bar and a large TV are all available. Breakfast on the 8th floor gives amazing views over looking the city (pic inc) Breakfast is included in the price which was a relief as the company who we booked with said it wasn't. From the hotel door turn left and walk up to the Metro , for €7.50 gives you a 24hr pass or turn right and right again keep walking straight over busy junctions for about a mile takes you to the Coliseum. Local shops are all around the Hotel with a mini market immediately opposite. To get to the Hotel we got a taxi from the Airport. Follow the signs out of Arrivals and join a queue to be ushered to your cab. It's a fixed price of €48 which may seem steep but the train is for two tickets €28 not including the cost of the metro from Termini to the Hotel. It's door to door it will take away a lot of hassle and stress , it's worth paying that little bit more. The staff at the Best Western were 10/10!!! Very friendly and extremely helpful. Thanks for the loan of the cork screw :) I'd defiantly recommend this Hotel!!! Only criticism is and it's not the Hotels fault... When checking out you will have to pay a Rome visitors tax of €4 per person per day. We were unaware of this and maybe when checking in this could be explained. Like I said it's not the Hotels doing it was brought in by the local government in 2011. Thanks again the staff of the Best Western Picaddilly !!!

    5
    « Excellent reasonably priced hotel in its class »

    Two of us stayed four nights in a double room and were completely satisfied with the room, staff and service. The hotel is located just outside the Aurelian walls. It's a 10 to 15 minute walk to St. John Lateran and about the same to the baths of Caracalla. The hotel is just a few minutes walk from the San Giovanni Metro station and a taxi to the Terminal station will cost 10 to 15 EUR. The area is a "real" neighborhood with all the commercial services you'd expect including a supermarket. There's a department store right up the street, gelato shop, and pizzeria. The breakfast is "American-style" including bacon and eggs, yogurt, American coffee and so forth. The dining room is on the top floor with an incredible view. The rooms on the second floor were about the size you'd expect from a comparable hotel in New York City - if you want a bigger space, opt for a suite or book a 4-star hotel. The double room was more than ample for the both of us. The room, linens and bathroom were impeccably clean and all of the furniture and fixtures were in proper working order and spotless. Front desk assistance was crisp and efficient; and the cleaning staff really gets an A+. It was a pleasure to relax in the hotel room in-between doing 'touristical' stuff. On the top floor next to the dining room is Room 802 with a superb view - don't know how much it costs but I'll check the next time I'm in Rome. I would definitely stay again.

    4
    « Great City Hotel »

    Booked this hotel for a 3-night long-weekend via Booking.com and was not disappointed!! For a 3-star hotel this place really punches above its weight. The room was great, bed comfy and the bathroom was newly refurbished. All of the staff we encountered during our stay were VERY polite and friendly and couldn't have done any better really. Breakfast was included in our booking and it really was very good. The breakfast room is on the top (8th) floor and has views across the city. A great selection of continental breakfast items and coffee on tap. Also a free espresso bar too! The hotel is only a short walk to Re Di Roma or San Giovanni metro stations or its only a 1 mile walk to the Colosseum. Very good location! WiFi is free, just ask when you check-in for the code. Can't recommend this hotel enough really!

    5
    « Nice hotel, location a bit outside the "city" but near the Metro »

    Really nice hotel, lovely room and great staff. Nice breakfast, egg, bacon, fruitsallad, nespresso coffee, fresh juice etc. Three stops with the metro from the Colusseum. 20 min walk.If the location has been more near to the centre this has been a 5 star hotel. A taxi cost around 7 EUR from Piazza Navona to Picadilly hotel so If you like to stay in a comfortable hotel with nice service this is the one you should choose.

    4
    « good service »

    actual we had booked another hotel but this hotel made a double booking. So they booked us at this hotel. It was not our choice. But we really loved it. Nice room (at the 8 th floor with a small balcony with a great view) very friendly people at the reception. They told us a lot about the bus, metro, places to visit, lovely restaurants and bars. Clean room and bathroom. Very nice breakfast with a lovely view over Rome! Busstop opposite the hotel, some small shops in the street, 2 nice bars for a late drink. So a very nice place to stay!

    5
    « Excellent hotel location and room »

    The hotel staff was very good at the time of check in and was kind enough to provide the directions and other city touring guidance. The room was clean and in order. The room size though is small even for a king size bed as there is less space to walk around in the room. They provided me a free upgrade to king size instead of queen (my booking) as I am a Diamond member on the reward program. The reception is on 1st floor to which you have to climb stairs and there is no elevator. Otherwise, all other aspects of the stay were very good.

    3
    « Good location »

    Helpful and welcoming staff. Rooms clean. Fairly basic, but all you need for a trip to the capital. Stayed for two nights as part of a tour of Italy. The lift is really slow and if you are on a high floor you may as well use the stairs as the lift is always full by the time it gets to your floor around breakfast time or checking out time.

    5
    « Fantastic »

    We stayed for a weekend and had a beautiful room with a breathtaking view. The staff were friendly and helpful. Breakfast was all we wanted and more and location was perfect for seeing all the sights. I would stay again with no hesitation.

 

Getting to the hotel ...

All directions
·From: Termini Station. The BEST WESTERN Hotel Piccadilly is located 500 meters from St. Giovanni in Laterano and 2. 7 kilometers from Termini Station.