BEST WESTERN Hotel I Triangoli,  Rome

4.0/5  - based on 387 guest reviews.
Via Ermanno Wolf Ferrari 285, 00124, Rome, Italy - See map
+39 0650 0871 +39 0650 087600

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Restaurant
    Restaurant
  • Onsite laundry
    Onsite laundry
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TripAdvisor Traveler Rating
based on 389 traveler reviews
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The BEST WESTERN Hotel I Triangoli is in a quiet residential area, approximately 24 kilometers southwest of the historical center of Rome, with easy access to the main highways and motorways. Easily reached from Fiumicino 'Leonardo da Vinci' and Ciampino airports. Our hotel is located near Rome's Ostia beach resort area and it is ideal for business and leisure staying. Only 16 kilometers from the Rome Trade Fair Center and close to Ostia Antica Archeological Excavations. We offer 79 guest rooms equipped with air conditioning, satellite television, ADSL Internet connection, mini-bars, and safes. We have a breakfast dining room, a bar, Internet point and a lounge. Free parking and garage are available. 10% national VAT included. Local city fee is 6 EUR per night per person over 10 years old. The additional fee is excluded and it will be paid directly at the hotel. Enjoy your stay.

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Room 1

Guest reviews


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based on 389 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
140
Verygood
 
166
Medium
 
55
Poor
 
17
Horrible
 
11
Business Business 136
Couples Couples 98
Family Family 74
Friends getaway Friends getaway 30
Solo travel Solo travel 20
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Hotel I Triangoli,Rome
  • 4
    « Quite area good price »

    Very clean, helpfull staff, reasonable prices for long stay, close to the beach, shopping restaurants are available all around. the complex is very secure and it has secure parking lot even though Italy is secure. I recommend this facility for families

    3
    « Nice; inconveniently located »

    The hotel itself is very nicely renovated, clean, and the staff is friendly. However, it is difficult to get to unless you have a car, transit isn't an option. There is a shuttle option to the airport and downtown, but both cost money and need to be booked in advance (at least 24 hours for airport).

    4
    « Good Standard Hotel »

    New feel, clean and well run. Nice Hotel. For us, it was out of the way for visiting Rome by public transit and getting to the airport. Overall, if I was on a business trip nearby I would recommend this hotel.

    5
    « Very pleased »

    We arrived yesterday for four night and are staying in one of the apartments which is very nice and has everything you need and we also have breakfast included, For €55 per night for two people, Will be staying here again when we come back to Roma

    5
    « Europe Trip »

    The hotel was very nice but not in the greatest of neighborhoods. The staff is the best and very helpful. The room was very nice and we had a balcony which was very nice. It's a little far if you are going to Rome. You have to take a bus which doesn't come on time with no air conditioning to a train. A taxi will cost about 40 euro. Plenty of restaurants around and very nice and clean.

    4
    « Convenient Location »

    Suburban quite hotel is located on side lane but have good rooms and offer superb breakfast.Staff was helpful .It is possible to get coach for Airport outside Railway Station.Market as well as Restaurents are in vicinity.Overall value for money

    3
    « Surprised by this hotel.. »

    Remodeled well, the rooms are like a new hotel. We stayed for three nights and used the bus and metro to tour Rome. Close to the sea also by train or car. The breakfast menu was good and the food was excellent except for the scrambled eggs. Last time I had scrambled eggs that wet was on a train between Chicago and the outlying areas of Northern Illinois. About 2 minutes more in the skillet and they would have been perfect. Definitely worth the value to see Rome easily. Staff was helpful. Parking available inside at extra cost. Street parking appeared safe and is free. Wifi was not fast... When I complained at checkout, the desk clerk admonished me for not reporting it earlier and then told me that it was fine because her phone worked... At 100 mps, it was super slow...

    3
    « What you pay is what you get? »

    I was staying in this hotel for one night. First of all, as many people have mentioned you'd better plan to have a car to get there. The roads around this hotel's area are terrible, and expect a bumpy ride. Check-in was straight forward, but no recognition of status (I am Platinum with BW) and I think, no upgrade, though I have to say, I forgot to ask for it. I found the room quite uncomfortable too: air conditioner was a bit noisy and the bed surface was really hard as far as I can tell. If you come to this hotel in the evening, try to dine somewhere else, because the restaurant is really bad. For breakfast the selection is quite poor.

    4
    « Excellent Suburban Hotel -Little far off from Rome »

    This hotel is in line with Best Western values of providing very good rooms with nice ambient and at a reasonable price. You have to have your own vehicle to reach this hotel. Having said that you won't regret of coming to this hotel. Rooms are well furnished and toilets are clean. However presentation of Breakfast needs a change as after first group it looks messy. Suggest to give individual packs of Yoghart and other items where ever possible.

    4
    « Nice Hotel »

    Very nice hotel. The staff was OK but we rarely had any interaction other than in the dining room. Breakfast is available each morning and it was very good. The room was spacious but I will say the twins beds are small and I would have preferred a full bed but that is one of the few differences I noticed in Italian hotels as opposed to American ones. Also be aware of the fact that there is no air conditioning until June and I believe that is government mandated. We had unseasonably warm weather and that was great until bedtime. All in all a nice hotel and I would stay again.

  • 3
    « Good Hotel »

    We stayed here just for a night in our visit to Rome. The hotel is good. Rooms spacious enough. But being an Indian our experience with breakfast was pretty sad. Also the bathroom doors are so close to the toilet seat hardly gives u any place to stand in comfortably. I hurt my toe twice while trying to open it inwards.

    4
    « Good hotel but.... »

    Best western is a good property though out of city. The hotel is good but the staff has no courtesy and would rather say zero hospitality. We noticed it with all the depeartments including checkin, housekeeping and restaurant. It dosent give you a good feeling. Airconditioning was again a big problem. The property is in a quite locality and very close to a super market and station. Breakfast menu was good with wide variety of selection in bakery and cheese.

    3
    « Comfortable fine stay »

    After a whole day tour we arrived in this hotel for a complete rest and relaxation. Rooms are generous and well equipped and have balconies. What we expected we received it. Good and comfortable with neatness.

    4
    « Comfortable »

    The Company I was visiting in Rome, booked me into this Hotel as it was very close to the Airport. I was lucky enough to have one of the suites located adjacent to the actual hotel. The security of the hotel is fantastic. The area where the suites are located has protected gardens and a small children's play area. The suite itself was small compared to those in the Middle East but comfortable and very clean. My suite had a kitchenette with fridge freezer and dishwasher. I did not use any but for a small family discovering Rome, it would be ideal. Breakfast was included in the price and was adequate with a good mixture of hot and cold and fruit on offer. The only negative for this hotel was the wifi. It was non existent unless you wanted to sit in the lobby to download your messages together with coach loads of tourists.

    4
    « Problem? Solved! »

    I was in Rome with my daughter and a friend of hers for the Romics comicon. At our arrival the employee at the reception told us that there must have been a mistake. They had prepared two single rooms instead of a twin bed room and a single room. She immediately called to prepare an apartment for my daughter and her friend so the problem was quickly solved! The rooms were nice and wide. The breakfast was great too!

    5
    « Great by car »

    The hotel is outside the Big Ring (GRA), along the famous via Columbo towards the sea resorts. Easy to reach from both Ciampino and Fiumincino airports. Rooms are generous and well equipped and have balconies. The area is prosperous and houses are built in modern styles, probably used by city-workers. Some good restaurants and bars close by (recommend Z&L). Is has a subterranean garage. I've stayed here many times and always had a pleasant stay. It is an excellent location for stayovers but also for longer visits if you want to view the rest of Rome, besides the obvious old center. Own transportation is a must

    4
    « good value for money »

    very good budget hotel, has a Coop supermarket close by, we stayed for one night as part of Yatra tour . room was very good with attached balconey. the stay was very comfortable. Breakfast was continental, very basic with scrambled eggs, cold cuts, cereals, bread, juice, pretty adequate

    5
    « Excellent hotel! Go for it! »

    Nice modern room, exceptional modern bathroom, excellent service! The only negative comment would be the location of the hotel... Really not the best place to go for a walk in the evening.... Took a rhum at the bar... This was the most expensive drink that I never bought!!! Ask for the price before ordering!!!

    4
    « Staff excellent. Very Good Hotel ! »

    Extremely satisfied family. The staff were awesome I wouldn't fault anyone or anything. being so accommodating when helping us with our Taxi / BF. Ms. Valentina she was fantastic - very helpful, very kind . I would definitely recommend this hotel to anyone. Thanks to our dear friend you suggested us.

    4
    « Good functional business place »

    Located in between the sea shore and the center, the hotel is a good option if you need to spend couple of nights without needing to be in the city center. Rooms are nice, confortable and functional. Valentina at the reception was very helpful, friendly and professional. I truly felt welcome for my first visit to this hotel.

  • 4
    « Good Hotel for short stay »

    Good hotel with optimal sized rooms for short stay. I traveled as part of a group tour and stayed in the hotel for 2 nights with family (2 adults 1 child). Rooms were clean, good sleep quality. Continental Breakfast was part of the group (wider spread available for individual guests). Hotel is farm from Rome city center. We had our own group transport hence did not bother. But liked the place as it was far from the madding rush in the country side. If you have your own vehicle and driving around, an ideal place to rest and sleep.

    5
    « Great Hotel Friendly Staff »

    Great little hotel well located if you want to be near the beach and not too far from town, you simply get the best of both worlds. The staff are welcoming and the fact that I have been returning for over 10 years says something. Extra nice thing to note ..this is probably one of the only hotels locally that bother to have a free English lanuuage movie channel which really makes a change from the usual BBC World News and CNN other similar hotels offer.

    1
    « Rude & Unapologetic Staff »

    One of the most unpleasant hotel stay me & my family have ever had. My family & I were recently traveling in Europe with a tour operator where Italy was our last stop. We were traveling with 42 other people as a part of our group tour & all of us were put up in Best Western Hotel I Triangoli. Duration of stay = 20-21 May 2015. On arrival at the Best Western | Triangoli Rome, while unloading our luggage from the bus to the hotel lobby & finally to our rooms, we noticed a rather unpleasant, inhospitable & a rude ?receptionist named Valentina. In the chaos of picking our luggage, a few of us noticed her saying ?why am I dealing with these people?' Most families heard it and dint take it too nicely. A family with us whose daughter happened to ask her around that time for their room key, she (Valentina) answered 'it is with your tour guide idiot'. This to a 13year old girl was answered! Some of us ignored her muttering & proceeded to our rooms. My husband & I were looking for the in room menu which was missing in the room & hence we called the receptionist. She (Valentina) transferred our line to the restaurant but no one answered. Naturally we called back again to say no one answered, she replied ?they must be busy.' After around 20 odd minutes, we called the same line for an Iron Rod. She irritatingly answered ?Sir the hotel is full & I do not have any iron rods!' and simply banged the phone! Her simple answer should have been ?we at the moment don't have any iron rods. The moment we have it, I shall call you up'. Note this was the 3rd time we called her. Irked at the way she spoke, I called her & asked sternly if the hotel did not have ANY iron rods at all or was it that at the moment they did not have any. There was a difference between the both. We went down immediately at the reception to ask her if she could answer her guests carefully & politely. To which she kept on saying ?why do you call 10 times?' where as we only shared 3 calls. After a brief spat, she shouted loudly & banged the desk saying ' Please all of you let me work!' & repeatedly kept accusing us that we called her 10 times! Now if she would have answered appropriately we wouldn't need to go down to face her. Another statement post sometime was also 'where do you all come from?'. Which meant she was addressing us who had all come from India as a decent number of crowd had gathered to witness this mess. The hotel's guard kept supporting her and his actions kept pushing us behind. During this entire time, we behaved in a very civil manner & nothing from our end was unruly or unwanted. Mind it - all this was in front of roughly 40 families as minimum one member from each family was present in the lobby. Every single person noted her behavior was very ?racist. Around that time, the guard from the staff came again and started threatening us that he would call the police. She still didn't talk nicely & we heard her telling our tour guide 'they should know how to talk respectfully & that i am also working here to service you all but this isn't the way'. All we asked her very nicely & politely was once for the restaurant line and the 2nd time for an iron rod. Where she was rude & certainly dint know the ethics of hosting their guests appropriately. Another man in this haul rudely caught my wrist to which my husband obviously budged in and softly said 'talk but do not touch'. In angst, I definitely said 'how do you call this 'best' western hotel!'. To our utter shock, in sometime the police arrived & obviously only heard her version out. He refused to speak to us in English & constantly spoke to us in Italian. Note that they did not bother to ask how rude she was to all of us or for that matter, even hear us out. The policeman then went on to ask our original passports. To which our tour operator who did get a bit afraid at the situation apologized to her (Valentina) and wanted an assurance that the police will return our passports once he sees them. He took note of our passports and spoke to us AGAIN in Italian which somewhat meant that if this action is repeated again then he would drag us to the police station. He asked us to say YES & that's all what we could revert with! My point now is why one should take such racist, rude, unneeded & irritating behavior. Two - if the receptionist is overloaded & the hotel is short-staffed it really isn't the customer's fault, right? We had arrived at around 8pm in the evening after having an extremely tiring day and the least one would expect is a polite staff at the hotel. Her shouting loudly and banging the reception desk was seen by everyone and is still vividly remembered by all of us. Mind it - every Indian customer who checked in at the group was educated, fairly well to do & some I might say were frequent travelers. Being an Indian mustn't mean one is treated like this. And if she expected to be spoken nicely, she first needed to portray the same!! Note that she also slyly passed on a comment on Indians in Italian language to the policeman which we sort of deciphered. She kept saying even if they apologize, their passports are going to be needed either way! Who was the police to not give us a chance to even ask whether she was wrong as well? Certainly everyone saw this as undue advantage of being a local & the police favoring them shamelessly. My inlaws were a bit afraid upon seeing the police and requested my husband and me to not say a single word any further and agree to whatever the police say. All this because we were in a foreign land & dint want unnecessary hindrance in our trip. But being so helpless is the worst feeling ever! And I sincerely hope no Indian goes through such a humiliating experience ever! Infact one of their caterers who knew Hindi said do not argue much with the duo (receptionist & guard) as their behavior isn't new towards Indians! In India, if an Indian ever dared to complain like this, the foreigner would firstly never be threatened by OUR police & would instead threaten our police on action from their embassy. And we would have happily retorted to it, isn't it! Should we also speak to them in Hindi only and leave them confused/harrowed to crack our language! This has left such a distasteful memory with us that I don't ever feel like behaving nicely with any foreigner visiting India. Trust me - the entire group of 48 people vowed not to ever check-in in a Best Western hotel in any part of the world ever! Is that what should have been our experience at this property? I swore to write this experience on every possible rating site online. I believe in the social medium strongly & have seen it working effectively. We decided to inform all major tour companies' managers in Mumbai, India (Kesari, SOTC, Veena world, Cox & Kings) to avoid staying at this hotel in Italy. Why these groups? Because Best Western Triangoli is most preferred by Indian tour operators mainly coz of the Indian food they offer to their guests. But that could soon have options! As far as the room was concerned, it was fairly comfortable & had a lovely window view. I also stayed with Best Western SF in March 2012 and it was a neat experience. The staff here should be trained to behave with any of their customer or for that matter even INDIANS & I write that in caps coz if we treat foreigners like guests in our country & are hospitable to them then they too should learn the same. I share this online coz there isn't any other way to vent our experience out & warn people who'd stay in that hotel! Please share this post ? not because it happened with us but only so that you're aware of such an experience that can happen anywhere!

 

Getting to the hotel ...

All directions
·From: The north. Florence on the Grande Raccordo Anulare. Stay in outside lane and take the Exit Number 27 following 'Ostia Casal Palocco' that will lead you to the Cristoforo Colombo. On the Cristoforo Colombo you will be on the right side lane but after about one kilometer you will be required to change lanes and take the central one. Go straight on until the second street light, opposite 'Via di Acilia' where you can finally take the right lane again. Staying on the right lane you will then reach a third street light, on both sides you will see two Esso gas stations. Turn left crossing the Cristoforo Colombo and take 'Via ErmannoWolff Ferrari'. The hotel entrance is at number 285. ·From:...

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