BEST WESTERN Plus Grand Winston,  Rijswijk

4.0/5  - based on 834 guest reviews.
Generaal Eisenhowerplein 1, 2288 AE, Rijswijk, Netherlands - See map
+31 70 414 1500 +31 70 414 1510

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Safe deposit box
    Safe deposit box
TripAdvisor Traveler Rating
based on 835 traveler reviews
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The Best Western Plus® Grand Winston combines unique contemporary style and architectural finesse in a modern design. The Hague and Delft are easily reached within the hotel's extensive transport links. Fine dining is provided with an internationally oriented menu and a reputation for superb food and quality service.

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Room 1

Guest reviews


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based on 835 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
220
Verygood
 
399
Medium
 
149
Poor
 
44
Horrible
 
23
Business Business 170
Couples Couples 446
Family Family 73
Friends getaway Friends getaway 55
Solo travel Solo travel 43
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus Grand Winston,Rijswijk
  • 1
    « Disappoint in all corners »

    We had booked five rooms for a family visit and received a nice suite for us. But the poor quality of service provided in our room was enough to make our stay a disappointment. Replenishment of tea and coffee amenities was not done even after 2-3 reminders. When we called the reception, she mentioned that since none of the housekeeping staff is present in the hotel, the amenities will be sent the next day. Our towels were torn and had big holes in them! When we mentioned it to the housekeeper, she mentioned that these are the kind of towels the hotel receives so what could they do? This reply is a big shock to us coming from someone in the hospitality industry! There is no sense of owning a complaint and doing everything possible to satisfy the guest. We regularly travel around the world and have visited Rijswijk since many years, but never will we stay or recommend any one to stay with this hotel again!

    4
    « Good quality hotel with all the amenities »

    It is a good quality hotel with all the amenities you need. Recently prices have gone down, most likely because it is now run by Best Western. The interior is a bit outdated but if good quality. The shower and toilet are in the same room, separated by a glass wall.

    3
    « Value is proximity to office, others a mix of good and not so good »

    It's location was great, with the office I was visiting only a few hundred meters walk behind the hotel. The other aspects of the stay were a mixed bag: - the hotel room and amenities were functional and decent, but a bit old and tired. The shower was, on the other hand, too complicated and difficult to figure out where the water would come out and how to control the temperature. - the gym facilities were very minimalist with 2 treadmills and a couple of elliptical machines and 2 stationary bikes. No weight machines or anything else. And the machines were pretty old and very basic. - the positive thing was the food from the restaurant which was surprisingly quite good. I ordered room service a couple of times and the. Went down for a final dinner on my last night and had a great meal. Checking in was easy so was checking out and arranging transport to the airport.

    2
    « Changed to Best Western - but not for the best ?? »

    For regular visitors to employers or businesses in this area there is always a dilemma with the Grand Winston - proximity to the office v quite few downsides but mainly based on location rather than the hotel itself. However on my first return visit since being bought over by Best Western I am less than impressed. Wifi seems slower and more useless than ever before could not log on for work purposes at all this was never a problem before. TV- the 2 uk channels (bbc1 &2) would work for 2 mins at a time then get an error message. "Video format not supported" . Nothing in the minibar not even the option of a bottle of water - those who have stayed in the hotel before will know there are few amenities close by so after arriving late at night to find I couldn't even have cold glass of water without getting dressed and going down to the bar was ridiculous. Thankfully the lovely and helpful staff in the bar and restaurant have remained. Although did not feel the reception staff were up to previous standards. There are a number of other thing about the hotel I didn't enjoy in the past ( dark rooms - the wooden curtain makes me feel like I'm sleeping in a coffin; the glass bathrooms !!! Very dull lighting ...To name a few) but was happy to overlook for the positives. However I now feel those positive have gone and I will now book my accommodation in The Hague and make the trip into rijswijk each morning ??

    4
    « Nice hotel, design »

    Small rooms with bathroom with massage shower. Breakfast expensive for what it offers. Better to wake up late and visit the restaurant next to the bar for lunch. Location is great, 5 minutes by bus to The Hague city and 10 minutes to beaches.

    4
    « Nice htl in an anonymous place »

    Short business trip. Loved the huge, really huge picture of Sir Winston Churchill in the lobby..he welcome's you with his aristocratic/bored face and his "I'm way better than all of you" look. Friendly staff, spacious rooms. Bathroom is ..in the room separated by tainted glass walls. Internet connection was a bit painfull, I don't understand why in 2016, in 4star business htl you need to pay for faster connection. Good breakfast and nice bar too. If you are in Rijswijk for business reasons, it's the place to stay.

    5
    « Nice place, clean and practical »

    I chose this hotel as it is in front of my office. I found it very nice. Friendly staff, rooms are clean, plenty of room and very silent. Maybe just the lighting could be a little improved around the work area. I have been at the restaurant and again I found nice and friendly staff. The quality of the food. Was also very good.

    1
    « Only tolerated because its close to the office »

    I had heard from my colleagues how most business visitors prefer to stay in this hotel only once. Then I stayed there and understood why. The restaurant was closed the evening I arrived. The ensuite bathroom arrangement is weird - a glass enclosure with hardly any segregation with the main bedroom. So if there are two of you, the non-barhroom visitor gets to hear and smell everything. The bed quilt / comforter had been washed so that the quilted segments had clumped together so that you ended up with a souble layer sheet with lumps. The coffee is probably the worst in Holland. Plenty of better alternatives, life is too short to bother with this place.

    4
    « Lovely room, friendly staff »

    Stayed here for one night at the weekend with my daughter. We were able to park in the company next door's car park as the hotel car park was full. Checked in just before 7pm and were given a room on the top floor. My daughter thought this was brilliant. The room was a good big room, the beds were on the hard side, even my daughter commented on it. The bathroom was again of generous proportions with funky glass walls. We went downstairs to get some dinner to find the restaurant closed but we were able to order food from the bar. The staff were very friendly.

    5
    « Very nice hotel in good location »

    The Worldhotel Grand Winston is a very nice 4* star hotel with all amenities a traveller needs. Very comfortable rooms, nice F&B facilities (hotel bar/restaurant) and a very good service all over the hotel. Right now, the hotel has been rebranded to the Best Western Plus Grand Winston and a new configuration process is in progress. Since this change is on progress for the next couples of weeks, they are all working on a new concept for the rooms and the F&B ameities. Especially, right for the moment, for the first, all rooms will obtain new bathroom facilites and new beds, also the F&B concept will totally be renewed. The big goal of this hotel is its location close to the railay station and via railway or tram to the city center. I like this hotel very much, especially their nice F&B facilities and indeed hope they will make a good goal out under the new owner.

  • 5
    « Beautiful room and hotel »

    Stayed here one night for business purpose. Big hotel, spacious room. And the en-suite glass walled bathroom is truly a piece of work. Unfortunately it was a short stay, 1 night. Havent had breakfast so cant say much about it. It is not near The Hague Central but easy to reach by public transport.

    3
    « New decentrally located business hotel »

    LOCATION: Located in Rijswijk, in between The Hague and Delft. You probably need a car to get there, but there is a free parking area behind the hotel and that is certainly a plus in a country that often overcharges parking space. As there is not much to do nearby, I expect this is more a stop-over for travellers by car. PREMISES: Modern, efficient, clean and pretty big, so expect to walk a bit inside. ROOM: Modern and spacious, with all expected amenities in good working order. Spacious bathroom but with a big minus: it is inside the room and only closed by a glass wall, open on top. In other words: if you are not travelling alone, there is little privacy and if your room mate or bed partner goes to the bathroom at night, it might be noisy and with lights shining in the room. No idea why design comes before practical use - a big minus if you are not travelling alone. Another downside: noisy airshaft at night. Side remark: the room's hotel directory had a guide on how to use the Nespresso type coffee machine, but all I found in the room was a common water boiler... RESTAURANT: We tried the hotel in the evening, but that turned out to be a bad idea. Of the three main courses, only one was available (no fish or meat). The wine by the glass came from bottles that clearly had been open for some time and were sufficiently oxydated to be classified as vinegar: I tasted two but gave up. The Tagliatelle was freshly made, but lacked taste. The service was by a girl who clearly was not happy to work, and had absolutely no clue about wines. STAFF: efficient and friendly in the hotel (for the restaurant: see remarks above)

    3
    « Ok for a short visit »

    It is ok. The air conditioning in my room was not cool enough, and the meal in the restaurant was just ok. This is convenient for local businesses, but it is a dead area in the evening. Better to stay in the centre of The Hague and take the tram (about 15 minutes) unless this is just an overnight stop.

    4
    « Good all-round hotel »

    This hotel is ideally situated for the Shell Projects and Technology building which is located a few hundred metres away but there doesn't seem to be a great deal to do locally. The hotel itself is very clean and comfortable with modern furnishings. There is plenty of choice for breakfast and in the evening on the a la carte menu. The rooms have a selection of British TV channels which was pleasing and free wifi with good speeds and reliability. Very friendly staff who always greeted us on arrival.

    4
    « Nice enough »

    Friendly staff. Spacious rooms, comfortable bed, reasonably clean. The double bed has one huge duvet- if you are not alone, it might be wise to request two single duvets. The shower fixtures are a ridiculously complex contraption- but I managed to avoid scalding myself. On the other hand, it leaked a bit down the wall. The airconditioning unit could have been a little quieter. I did not eat there since I was fed elsewhere throughout my stay. On the whole, this place is a little more marketing than substance, but comfortable enough. I would certainly stay there again if I needed to be in the area. On transport: the hotel is right next to Rijswijk railway station, which is a big plus. Reception sells one day tickets for public transport, which have the electronic feature for checking in and out with the system just like the locals do every single time they enter AND leave a tram or bus. You can also buy these from the machine on the tram- which takes ATM cards and gives you a normal printed, dated paper ticket which then does NOT require checking in and out. More tourist- friendly, in my opinion. Bikes can be rented at the hotel. Not very cheap at 7.50 EUR, but it seems ro be a normal price in the area.

 

Getting to the hotel ...

All directions
·From: Amsterdam. Using Route A4, please follow the signs with Rijswijk. On Route A4, choose Exit 10 for Plaspoelpolder. Below the exit you take a right at the traffic lights. At the following traffic lights you go left, this is Visseringlaan. This road you following until to get to a T-split at the end of the road. Then, please choose to go right. This is Lange Kleiweg, when following this road you will get into a curve, after the curve go left. On the left side you will find a barrier to the Best Western Plus® Grand Winston parking lot. ·From: Rotterdam. Using Route A13, please follow the signs with Rijswijk. Then, on the A4 you choose Exit 10 for Plaspoelpolder. Below the exit you take a ...

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