BEST WESTERN Plus Rama Inn,  Redmond

4.0/5  - based on 330 guest reviews.
2630 SW 17th Place, 97756-9625, Redmond, United States - See map
+1 541 548 8080 +1 541 548 3705

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Free parking
    Free parking
  • Onsite laundry
    Onsite laundry
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
TripAdvisor Traveler Rating
based on 331 traveler reviews
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Discover this Redmond, Oregon hotel offering guests a complimentary hot breakfast near Smith Rock State Park. Located in Central Oregon, the Best Western Plus Rama Inn offers all the amenities and conveniences to ensure a comfortable and memorable stay for every guest. Guests staying at this hotel will be close to a variety of recreational activities including skiing and snowboarding, hiking, golf, rock climbing, fishing and white water rafting. The Best Western Plus Rama Inn offers oversized, well-appointed guest rooms fully equipped with cable television with HBO® and high-speed Internet access. Guests are welcome to a complimentary hot breakfast each morning. Other hotel amenities include a sparkling indoor heated swimming pool and a soothing hot tub. Free parking is also available to all hotel guests. Located just minutes from this Redmond hotel, guests can enjoy a variety of area attractions including Smith Rock State Park, Lake Billy Chinook and Mt. Bachelor Ski Resort. Families and business travelers staying at the Best Western Plus Rama Inn will especially enjoy attending events at the nearby Deschutes County Fair and Expo Center. Make a reservation today at the Best Western Plus Rama Inn and save!

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Room 1

Guest reviews


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based on 331 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
151
Verygood
 
123
Medium
 
30
Poor
 
18
Horrible
 
9
Business Business 76
Couples Couples 98
Family Family 104
Friends getaway Friends getaway 26
Solo travel Solo travel 13
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus Rama Inn,Redmond
  • 5
    « Very Nice »

    We enjoyed our stay at The Best Western. Very friendly and helpful staff. Fresh, clean rooms. The pool & hot tub were great! Beds have plenty of pillows and are very comfortable. The breakfast was really good. They have lots of options to accommodate all ages.

    5
    « Clean hotel and great staff »

    We really enjoyed our recent stay at this Best Western. The every staff member was extremely courteous and polite. The room was very nice with comfortable beds. It was very quiet and we slept well. Breakfast was great! We would stay at this hotel again. Also, there were several places to eat that were close by.

    5
    « Nice motel in Redmond, Oregon »

    This motel was a surprise for us. It was easy to find, right off Highway 97. The room was nice and clean, and the breakfast was one of the best we've had. It had a nice indoor pool and hot tub. There is a Shari's restaurant right across the street and also a large grocery store.

    4
    « Better than expected »

    Stayed in Redmond for one night because of an am flight the next day. Room with one King bed. Bed was very comfortable, room was large, new TV, Refrig and Microwave in a nice cabinet. Bathroom was nice and clean. Large closet with 2 suitcase holders, was a plus, usually one or none in many hotels. This room was just as nice as another upscale chain that my husband frequents for work. It was also a reasonable price- $25 less than the other chain motel choice in Redmond. The breakfast room was large and had a good selection of hot and cold items. I would stay here again .

    5
    « Roomy, clean and quiet »

    A great place to stay in Redmond. A huge room with all of the best amenities. Outstanding water pressure in the shower. One of the best breakfast selections that I have experienced at a motel, and it was well attended to, by the staff. Just a very pleasant travel experience.

    4
    « Decent hotel for the price »

    We didn't have any complaints about this hotel. It was your basic Best Western - nothing too fancy. Decent, clean rooms. Quiet hotel. Plenty of options for food in the morning. Friendly staff. Plenty of parking. Would stay here again.

    3
    « Just what we expected »

    This was booked for us. It was clean. We had a nice hand written note welcoming us. Stayed two nights, great job cleaning each day. Breakfast items were generous, eggs and cheese, bacon, biscuits and gravy, fruits, oatmeal, waffle station, juice, coffee. There is a pool and jacuzzi. Parked right outside our door. There is a Burger King right next door.

    2
    « regular hotel »

    The hotel might be for the area a good one as there are not so many good alternatives. I stayed there one night and was very happy to leave the hotel. The room was ok but in the morning all over the place it was a smell of food (cooked fat from the bacon), this was more than "ugly". The bathroom could be cleaner but was acceptable for this area. The breakfast was low to a good standard hotel from my point of view. And as mentioned it smelled like cooked fat all over the place. There is no bar for an after work drink.

    4
    « Always a Good Stay »

    I have stayed at the BW Rama Inn about six times this year, all for business. My reason is quite simple: I get a great night's sleep, reliable internet, and the staff is pleasant and helpful. Considering the proximity to Highway 97, the noise from the highway is hardly noticeable. The room-to-room noise is also minimal. The rooms are clean and roomy and the bed is always comfortable. The breakfast is better than most, with a good selection of hot and cold offerings, fresh fruit and yogurt. Although downtown Redmond is not within walking distance, there is a cinema right across the street and an excellent restaurant, Madeline's, less than a 5 minute walk.

    5
    « Best place in town »

    Absolutely love this place. Clean, great location, friendly and helpful staff and great breakfast. I live locally and due to my home situation I take "days off" to refuel. I wouldn't think of choosing any other place but Best Western.

  • 4
    « Friendly, helpful staff »

    The staff at the Rama Inn are very friendly and helpful. They never fail to say hello and are prompt at responding to requests. Breakfast is pretty good served buffet style, with options of eggs, breakfast meat, yogurt, a variety of breads, danish, waffles, cereal. We will definitely consider this hotel the next time we are in Redmond.

    5
    « Helpful staff »

    Lovely rooms,fast wifi and adequate breakfast. We had the pool and tub to ourselves after the drive from San Francisco.We had trouble with our hire car and Rachelle couldn't do enough to help. In fact she sorted another car for us. Dwayne was also helpful.

    5
    « A Good Nights Sleep »

    Spent one night here after a day at Smith Rock SP. Check-in was quick and friendly. Our room was large and well equipped. Good size bathroom. Self service breakfast was excellent with a good choice of items to eat. Although fairly close to the main through road, there was no noise to disturb your sleep.

    4
    « 2 night weekend stand »

    overall, this hotel is a safe bet, room sizes were large, very comfortable beds, quality decor, large flat screen tv with ok qualtiy screen (not high def), bend cable remote can be confusing to use at first, tv sound could be better, bathrooms could be larger, breakfast choices were excellent, large breafast area with plenty of seating. overall room rates in the area seem high for off season pricing, probably due housing shortage in the area with lots of construction going on -construction workers are staying at nice hotels. this hotel is in a nice area of redmond and has plenty of eating choices nearby

    5
    « Great motel »

    This was my first stay at this property and I did use reward points to stay here. The outside is clean and nice. The lobby was also clean and nice. Check-in was about the fastest and easiest check-in I have ever had. The room was clean and updated. We had breakfast the next morning and the food was good With a good variety of food and drink. Both the evening and morning staff were friendly and efficient. Over all a great stay and we will visit again.

    4
    « Good beds and breakfast »

    After too many soft beds on our recent trip, we were happy to find these more to our liking. A little more spendy than some of the Best Westerns, but not too bad, considering we rode in on our motorcycles with no reservations. The breakfast was one of the best of the 3 Best Westerns we had stayed in; lots of choices.

    5
    « Comfortable and clean »

    We stayed here for one night near the middle of September. The motel was easy to find and easy to access from the highway. Our room was clean and well maintained. The people working at the front desk were friendly and helpful. The guest laundry facilities were clean and in good working order. There is a good restaurant near by. Breakfast had a good selection. We would choose this motel in the future.

    4
    « Another good Best Western »

    I'm biased. I've stayed at many Best Westerns in the West and all have been clean and well-run. So when I was coming to Redmond to golf with friends, I suggested the BW Rama Inn because I'd stayed at a couple other's and they've always been really nice. This hotel was no exception, and my friends and I had zero complaints.

    5
    « Great Stay here in Redmond, Oregon »

    We are locals.We had to make arrangements due to having Tiles installed at our house. We stayed here at the Best Western Plus Rama for two days, We enjoyed our stay and it was convenient to nearby shops and restaurants. Great Location ! Would recommend this place to my friends and family as the place to stay in Redmond !!

    3
    « New exterior, dated interior »

    The Rama Inn was adequate. I'm not sure why it's a BW Plus as it did not appear to have any of the amenity upgrades that I usually see at hotels within this category. The exterior has been attractively updated, but the interior shows it's age and is overdue for an equivalent upgrade. In our room, sheets and towels were good, bed comfortable, and the room generally clean, but not as clean as I would have liked. Small details were not attended to - wobbly toilet seat, too small shower curtain, shower head mounted too low on the wall. Overall, okay. Not great.

  • 5
    « Nice place to stay »

    The hotel is well kept and the staff is very helpful and friendly. Kathy at the front desk gave us a good recommendation for dinner within walking distance. Bed was very comfortable. Breakfast bar had a lot of variety and was replenished quickly when something ran out.

    5
    « Great Hotel »

    This is my 3rd time at this hotel, the employees are always nice and helpful, the breakfast is good and a large variety to choose from. Quiet and comfortable. There was a slight problem in the dining area with electrical, the girls did a great job at still serving a hot breakfast with a good attitude. I will be back to this hotel.

    4
    « Clean/new hotel right on the main drag »

    Although right on the highway, I didn't hear any car noise. Great pool, sufficient breakfast. Very clean room with good chargers/tv etc. Great parking close to the rooms and the laundry facilities allowed us to wash our dirty road trip clothes.

    4
    « Older Hotel with Large Rooms »

    This Best Western is an older hotel with large, quiet, comfortable rooms located in north Redmond. Shari's Restaurant and Burger King are right next door. Hotel is off 97 but easy access with stoplights. Full breakfast. I was able to check in early.

    5
    « Friendly, clean and a good value »

    We have stayed here several times before. Always a good experience. Now with added elevator and upgrades it is excellent. Breakfast is one of the best in the chain. Gina, working the breakfast, was especially noted as an outstanding employee. The suite was great and will now be our standard room. Great location with easy access. While here we enjoyed the Mi Cielo Mexican restaurant. A small place with friendly, excellent service and food. The seafood enchilada was the best I've had.

    5
    « Redmond Oregon »

    Very nice motel centrally located with easy access from major highway. Nice breakfast bar and clean rooms make this a location to consider when in central Oregon. Will stay again when needing lodging in that area.

    3
    « Just OK »

    I really enjoyed the location of this room, very convenient, easy to find and plenty of parking. We pulled up right at 3:00 pm, just at the start of check-in. I walked up to the counter and gave my name to the friendly woman at the front desk and someone behind her informed me that no rooms are ready - in not the friendliest of ways, just not very professional and I could tell the woman helping me was a little irked. Turns out my room was all ready for me. Just added a bit of unnecessary tension. We stayed in room 202, a double queen suite. I would certainly recommend. It is very spacious and well appointed for a simple stay. The beds are comfortable, though a bit hard. The breakfast was great and always well stocked. Our main issue with this stay was the lack of attention to detail in the cleaning. There was a fingernail in the carpet next to the bed, a mouse dropping in the bathroom, splatters of something all over the bathroom floor, a black stain on the sheets, and the tv remotes were filthy, even though being placed in a 'clean remote' sleeve. One or two of these things would not have bothered me at all, but with so many issues in one room, it just made me a little uncomfortable and not able to feel at home here. As far as hotel stays go, this was not the worst but certainly not the best either. I have no doubt that these issues would have been resolved if we had brought them up with staff, as they were more than helpful, we just didn't have time. I would definitely stay here again in hopes that this was just a fluke, as most reviewers have only great things to say. Unfortunately, my experience was just not the best.

    5
    « Happy repeat customer though some wifi issues this time »

    I have stayed at the Rama Best Western before and then and this visit found it comfortable, clean, and the staff competent and professional. The woman who checked us in warned us in advance of the planned overnight change of the wi-fi password and unfortunately wrote down the 2nd password incorrectly and it took some time the next day to resolve connecting. Breakfast was the typical for Best Western.

    3
    « Nice stopover place on the way to Crater Lake »

    We booked this room while we are travelling to Crater Lake. We have 2 boys (5 & 1 year old), we requested for the crib and they provide us with the playpen type. It is really easy to set up. The bed sheet is wrinkle and thought they can do a better job. The room color is red and kind of dull. The breakfast is included and it is nice. Overall it is nice place to stop by.

    4
    « Great value and friendly staff »

    My husband and I planned a very last minute getaway to central Oregon and when researching which hotel and city to stay at BW Rama Inn in Redmond was almost half as much as another hotel 20 minutes away. We found this hotel an easy drive from Sisters, OR (where we spent the afternoon walking around the town) and close to Smith Rock where we were planning on hiking the following day. Rocio was extremely helpful at checkin and even cheerfully changed our room when we requested to be on the other side of the hotel. There is not much to the location (right next-door to a Burger King) but the value of the room was good, the bedroom was above par and the bed was very comfortable. The bathroom was very small, only having enough room for one person at a time, and was in need of a redo. The hairdryer was the best hotel hairdryer that I have ever used. I only marked this as a 4star as the bathroom needed some updates (door was water damaged and area around the shower was worn).

  • 4
    « Friendly Stay »

    Very friendly helpful staff, makes you feel welcome. Traveling for work room was clean, quiet and had internet service. Good breakfast served starting at 6 am lots of options which is nice as I'm on a restrictive diet.

    2
    « Meh.... »

    Average. Costs more than it's worth. Old motel that's gotten a facelift. Breakfast is a good feature. Not cool enough to be retro; not remodeled enough to feel new. Indoor pool and jacuzzi add interest but not class. If the price was lower it would all make sense. It's Just .... Meh.

    3
    « reservation mix up »

    requested a hanicapped room with king bed and roll in shower. Got there to find it unavailable and was given a overcrowded room with two queens, making it very difficult to deal with a wheel chair, a Hoyer Lift, and a shower chair. Amy, staff, did her best to make it work for us, but it was way over-priced and far from ideal.

    4
    « Good Solid Hotel for Extended Stays »

    Stayed at hotel for three nights for a business trip. Staff service was quick and efficient, always with a smile. Internet was fast and flawless. Rooms were clean and updated. Bed was comfortable. Breakfast was good, with multiple food choices. Location of hotel is next to highway and a fast food restaurant, so noise with window open was considerable. A/C worked very well. Pool and Fitness Center were very good as well.

    4
    « Fantastic Breakfast! »

    We stayed here for my Husband's grandfather's funeral in Madras. It was only a 25-30 min drive to Madras, so not bad at all. The location of this hotel was wonderful! It was located to many restaurants and stores for convenience. The breakfast was wonderful! They had everything you could think of! The rooms and hotel were very nice as it had just been remodeled. It was nice that there were easy stairs to use to the 2nd floor so that we didn't always have to depend on the elevator. I didn't care for the beds too much, but my husband didn't mind them. I was also sick with a cold, so I could have been more sensitive to that. The staff was very friendly and the rooms were pretty quiet especially considering that we were right by many other rooms just off the stairs. AC worked great and it was nice and convenient having the fridge and microwave. I also really appreciated how they had round the clock tea, coffee and hot chocolate. Being sick, I took advantage of the hot tea often. I'd stay here again! :)

    5
    « Clean, Comfortable Room; Exceptional Breakfast »

    This Best Western was a little more expensive than most BW in the Northwest, but a bargain for the Bend, Oregon region. The room was large and clean, and the beds were comfortable. The breakfast was the best by far that we experienced on a two week trip in the northwest.

    5
    « If only every place I stay could be this good »

    For my money, this hotel was about as close to perfection as you can get for what I look for. If I could give it 6 stars, I would. Very friendly, helpful staff - checked us in early (and out late!). A room that ticks all the boxes - comfortable bed, fridge, microwave, iron, hair dryer, coffee maker, and a quiet HVAC unit that can run its fan continuously. Slept very well here. Great breakfast ? wide choice of high quality food and fruit, including berries, and starts early (6 a.m.).

    5
    « Great stay! »

    Well trained staff at desk, housekeepers, and breakfast servers. Excellent stay. Comfortable bed. Outside traffic wasn't heard at all. Easy to find, near restaurants and shopping. Would stay there again if I were attending the Sisters Outdoor Quilt Show. What a great time there! Many guests stayed at the Best Western in Redmond. Good to compare travel and quilt show ideas and observations! If you haven't gone to Sisters for the Outdoor Quilt Show, go! 1,300 quilts are hung outside the businesses on the 2nd Saturday of July. What a great place to take pictures.

    4
    « Lots of upgrades to property »

    We've stayed here quiet a few times and have watched the property improve with each stay. They now have a elevator so no more taking the stairs. Property is a nice one, quick access to gas, restaurants and grocery store. Rooms are nice, clean and comfortable. Breakfast is decent with enough choces for everybody. It's our go to place when we're in the Redmond area. Only problem we encountered was a loud clangy AC unit in room 201. AC worked but loud so we just used the fan alone which was quiet and kept the room a decent temperature.

    3
    « Ok. It's Best Western. »

    Was ok. Beds seemed older. Was clean. The breakfast was really good. They seemed to care about keeping it stocked well. Had eggs with bacon and potatoes. Lot of fruit and nuts with fresh fruit. Was a little high prices for what we got but it wasn't bad.

  • 5
    « Highly Recommend »

    I love this place!!!! I frequent this Best Western because I am never disappointed in the quality of service and room. I highly recommend this motel. Great location!!!!! Friendly and helpful staff. Awesome breakfast with a wide variety of choices. A nice choice of activities close by. Close to resteraunts, movie theater, banks,and grocery stores.

    4
    « Redmond just as nice as Bend and maybe a little cheaper »

    Enjoyed the stay at this Best Western in Redmond. Hotel prices were a little cheaper than the hotels in Bend which is only 15 minutes away. There are some nice walking areas in town and the hotel staff was very helpful in showing where they are on a map. One word of advice is that the second Saturday in July is the Sisters Quilt show and hotel prices in Sisters, Bend and Redmond go up quite a bit because of the traffic. The quilt show is very nice, but if you are not interested in quilts do not go during that weekend/

    5
    « BUSY WEEKEND IN REDMOND, OREGON »

    At the hotels/motels in Redmond were booked. In the area was a rodeo, and several graduation ceremonies. That could be bad news for travelers as staff get "slammed" maximum capacity. Not to fear, Best Western, Rama Inn is here ! All was well, and the breakfast exceeded our expectations. If Gina is there to keep the breakfast items stocked she'll be sure you find the best breakfast Rama can provide.

    3
    « Could be better »

    Not bad but not good either. Room was nice size for price. Housekeeping needs some attention. The carpet in the hallways were dirty the 5 days we were there. New carpet but they need to be vacuumed daily. The breakfast needs more attention. They would run out of different items all the time and you would need to ask to get it replenished. They kept a lady there to monitor but unless you asked forget it. One day they closed down the Breakfast at 9:50am, ten minutes before the scheduled 10:00am and people were still coming in. And they did not replenish anything just before that as the lady told us she was letting it run out so she could close it down. Not very professional. I found the room to be clean and spacious. The help they had there was friendly but only went thru the motions. Everyone was very nice and friendly. But did just the minimum. I would not stay at this hotel again and would give it a two star but the room was nice. The day we checked out, we had no WiFi. Only hotel I ever had this happen. I wanted to get on the internet before we left but no, as the access code would not work. I think this is very cheap on their part. I suppose I could have gone to the front desk and they could have allowed me,but why should I have to ask? You could hear the TV's in the rooms as you walked down the hallway. So not that quiet but it was not loud Thank goodness. We were not next to the ice machine and grateful for that.

    4
    « Great Staff!! »

    This hotel was clean, and the staff was great!! From checking in for 5 rooms to check out everything was smooth. Meal area was nice, stocked and fresh. It was nice to have microwave and fridge in all our rooms.

    4
    « Execellent customer service »

    The hotel was nice, clean and comfortable. The pool was very warm, which is the way we like it. The staff was helpful and friendly. Rocio checked us in and was very helpful and sweet. We would recommend this hotel on the customer service alone.

    4
    « Clean and courteous »

    Very clean and courteous place to stay. Room was perfect size with the right amenities. The complimentary breakfast was with good size variety and tasted good. The staff was courteous and willing to assist with a smile.

    4
    « Check-in hell »

    I made reservation the day before the trip - the "new girl" mistakenly made the reservation for month of August. DOUBLE CHECK to be sure the "new girl" doesn't mess up your reservation dates! Pleasant stay when I finally got a room!!!!

    4
    « close to activities but outside the congestion »

    I very much like staying here when I'm in the area. The many new restaurants in Redmond make this a excellent spot. Bend is close, Eagle Crest is right up the road. Juniper and the Greens at Redmond is also close. With the Brick House and Diego's, Downtown Redmond, and Madaline's Diego's sister restaurant on 97, there are plenty of food options. Great Staff, easy access off 97. It's my go to in central Oregon.

    4
    « great stay »

    we had a good stay over night ,rom was neat and clean quit ,very good breakfast was very good ,we will stay at best western in the feauture ,wonder service helpful in order to find our way around town

  • 5
    « Best Ever »

    I stay here frequently for time off from my 24/7 job. I chose this motel over all others offered in this area. I have stayed in a few cheaper ones but, you definately get what you pay for. I love this place and highly recommend it!!! From friendly staff to excellent rooms!!! Always an awesome experience!!! God Bless this place!!

    4
    « Hard to Find, But Worth the Trouble »

    This property was a pleasant stop after a long hot day of driving. The check-in procedure was friendly and quickly done. The room was clean and, on this hot day, already cool. Many motels these days leave the HVAC turned off until the guest arrives. That means in the winter the room is cold and on a hot summer day, it is hot. That was not the case with this property. The motel is in the process of refurbishing its facilities. Apparently, some rooms are completed and others are not. Our room was obviously not recently refurbished. Although clean and neat, it showed quite a bit of wear. When making our reservation for a room in this motel on the Internet, there was no difference in the rate quoted for refurbished vs. non-refurbished rooms. That is to be expected with Internet registration, however, it seems that it would have been a good business practice for the check-in process to offer a reduced rate for rooms that had not been refurbished. This was not done and, since this is a Best Western "Plus" property the room rate was a bit high for a room showing considerable wear and tear. The biggest annoyance was in the process of locating the facility. The instructions provided are accurate, but the lack of signage at critical points in the approach to the property was very frustrating. First, this property does not display the standard logo--blue background with yellow "Best Western" printing. Instead, the sign on the property is on a beige background. Secondly, when approaching from the north on Highway 97, there is no sign on that highway to announce the approach to the property. The instructions provided do indicate a right turn on Odem Meadow Rd., but the next turn onto SW 17th Pl. is very hard to find. SW 17th Pl. looks like an entry to a shopping center, so we missed it completely. After a number of false turns and finally going back to the intersection of Hwy. 97 and Odem Meadow Rd. we finally spotted the Best Western building and managed to navigate to the facility. The breakfast offered the next morning was the most complete I've seen in any motel recently. The dining room was large and well appointed.

    4
    « not a top quality experience »

    We thought the breakfast was excellent and one of the best we've had at a Best Western Plus stay. The room was fine. The heating/air conditioning was very efficient. There were two phones in the room, and only one worked. The bedside phone was inoperable. The receptionist that we reported this to was not concerned and said we had another phone on the desk. Another receptionist wrote down the problem to get fixed when we left.

    4
    « In town for baseball tournament? Perfect Spot! »

    Memorial Day weekend so everything was booked and we paid 175.00 which was pricey but other similar hotel were from 200-300. Was very happy with the room clean up to date, flat screen, fridge and microwave. Fast food and restaraunt within walking distance. No problem with parking spaces. Needed to wash my sons uniform, laundry room clean. Had one washing machine and dryer 1.50 to use. It was available and very clean. Free breakfast and it was great. Hostess was very nice and alvailable if you needed anything. They had bacon,sausages, scrambled eggs, cheese omelette, pancake and waffle maker, potatoes, yogurt cereal bagels bananas , pastries. Even gluten free foods. It was a busy weekend and plenty of room to sit and not overly crowded. Front desk when we arrived at 11 was not friendly nor helpful. We went back at 2 and new front desk and they were very friendly and helpful. Downside the jacuzzi was not working .

    5
    « Secret gem of a hotel »

    I've been all around the world and stayed in motels and 5 Star Hotels. The Best Western Rama in Redmond, Oregon is a gem. Rooms are tastefully decorated. The parking lot and grounds are immaculate. Everything works(!) as in A/C, high-speed internet wi-fi and all amenities. The complimentary breakfast is great quality buffet including scrambled eggs, sausages, omelettes, waffles, juices, coffees, cereals . . . it's huge! But the best part is the staff. They are friendly and professional and honestly, they were super kind to my elderly mother. I love this hotel. It's not a motel, it's a full on lovely hotel. I will never stay anyplace else when I visit Central Oregon. Five Stars! Thank you.

    4
    « View of the Mountains in Redmond, Oregon »

    Excellent location in central Redmond, Or. Service is excellent and the bed was very comfortable. Good quality breakfast and they provided extra coffee for my room at my request. We only stay at Best Western and have earned enough points to get nights free.

    4
    « good service good breakfast »

    This was a nice place to stay would stay again but when full service is not available ( hot tub out of service ) a reduced charge should be offered. Staff were pleasant , liked the road condition info. offered on tv in cafeteria

    4
    « 12:16pm »

    After checking in the clerk offered to tape my receipt to my door or I could come back and pick it up, I told her she could tape it to the door. By the next morning there still was not a receipt on the door so I went to the desk and asked for it, the clerk who was different, her name was Amy, told me they didn't do that sort of thing... then said nothing, I asked if I could get my receipt and she was very rude and printed it for me and read it before she handed it to me, I told her how much it should be and she told me she was just checking to see why there was a one cent charge and just handed it to me, very poor customer service on her part. She must be who checked us in when we stayed here I believe three yrs ago. The room seemed clean but my daughter who cleans for a living noticed the door knobs and faucets hadn't been wiped down, I would not have noticed that myself.

    2
    « Need work in Rooms »

    Lobby and common areas were great but the actual rooms were in very poor condition. The need to be gutted and fixed up. The staff was good and professional but the rooms do not come up the Best Western Plus standards, in my opinion.

    5
    « A Great Stay Everytime »

    We have stayed at the Best Western Plus Rama Inn many times over the past 5 years. Each time, we have had an excellent stay. The staff is very helpful, the rooms are clean, and the breakfast has many options to choose from. Over the years since we started staying here, they have added an elevator, expanded the breakfast choices, and kept up with all the maintenance things that a hotel requires. The outside has been painted, and the lobby and rooms themselves have been updated with new furniture and carpet. We highly recommend this Best Western to those wishing to stay in the Redmond/Bend area. Keep in mind there are no Best Westerns in Bend itself. Redmond is only 15-20 minutes from Bend and Sisters, as well.

  • 5
    « Excellent »

    I had a great experience while staying the week at the Best Western Rama. Very professional and friendly staff. There was an incident the first night I was checking in and the lady dealt with it in a very professional manner. Will definitely stay there again if need to stay at a hotel. Would for sure recommend staying at this one.

    5
    « Rating Best Western Rama »

    I try to stay at the Best Western Rama when I am out of town because I know I can get excellent service and accommodations at a competitive price. The friendly Service, excellent breakfast, fast internet, and pool facilities make it worth the stay.

    5
    « Very nice hotel and staff »

    Clean rooms, convenient location and a very friendly, helpful staff. My stay was very enjoyable. They have a nice indoor pool and hot tub and offered a very nice continental breakfast every morning. Their internet was high speed and I had no problems logging on or staying logged on. The hotels location is nice, you are in walking distance of a fast food restaurant or a cafe.

    3
    « Seemed a little pricey but had a generous breakfast »

    At $125 for a queen, we felt that the room was a little pricey...maybe we're just not good shoppers or maybe Redmond is a more expensive area. However, the room was comfortable and the breakfast was quite generous. Interestingly, when we asked the night staff what made it a Best Western Plus, we were told that the elevator made it a "Plus."

    4
    « Real Good Value When In Redmond »

    The new paint scheme made it a bit hard for us to locate the hotel at first. Very centrally located off Highway. Nice room and ammenities. Decent breakfast. Great parking lot (we had a trailer). Pool was well used (not us - too many folks). Fitness center was enough. Water is next rooms was very loud when first turning on, then quited some.

    5
    « Great location »

    We have stayed at this hotel many times, and it never disappoints us. Front desk Rocio, was awesome, Very friendly, helpful and accommodating!!! We were able to get a junior suite, which was very nice and roomy. Truly wish that you would get back the YAM brand yogurt.....best yogurt ever!! We will be back in the near future.

    5
    « Great Experience Each Time »

    I've stayed at this property several times. It is always clean, well-run, and very comfortable with pleasant and helpful staff. Location is great - very near the Expo Center (but nothing is that far in Redmond!) The bed was very comfortable and the room was spacious. I didn't use most of the amenities (pool, hot tub or fitness center) so I can't comment on those. Breakfast was great! Lots of choices and great toppings for oatmeal and waffles, plus eggs, bacon, cereal, yogurt, breads, and pastries. I appreciate knowing that there is a nice place to stay when I'm in Bend/Redmond.

    4
    « The Place to Stay in Redmond »

    I've stayed at the BW Rama Inn in Redmond three times so far this year. Although it is right on Hwy 97 it is surprisingly quiet. The rooms are a nice size,are nicely finished and are really clean. Internet works really well. The beds are really comfortable and I have had a solid sleep each time I have stayed there. The breakfast has more variety than most and is of good quality, although the eggs were a little rubbery this time! Good coffee. The staff is friendly and helpful. I will definitely be back.

    3
    « Nothing special »

    An air-conditioned van would have been better as a shuttle than a cramped taxi that didn't have enough room for my luggage and those who I was traveling with. I was traveling with two other associates and only one taxi was called to shuttle us and all of our luggage to the airport.

    4
    « almost everything was great! »

    This is a very clean, updated hotel with friendly, helpful staff. The only problem that we had was with the bed! It was very hard and seemed to be in need of replacement. The breakfast was very good. The gym was good as well.

  • 4
    « Business Trip »

    I highly recommend this facility. It was very clean and the gal who checked me in was extremely friendly and helpful. As a woman travelling alone for business, I felt very comfortable here and very secure. They have a very nice breakfast that opens at 6:00 a.m. which worked out good for me so I could grab a bite before getting to my very early meeting.

    4
    « My two nights in Redmond »

    I was really comfortable and satisfied with the value, location and cleanliness of the room (237), however there were two issues that reared their heads. One was that fact that the internet kept going to foreign websites like Russian and German Google. The other issue was that there was no table in the room to set things on. I had to use my second bed. Bummer because paperwork, pizza....everything had to be set there. The staff was very friendly and helpful. I will be going back soon and highly recommend that you stay here if in town.

    5
    « Right combination of location and services = Good Value »

    This location was in the area I wanted to be and I was preferring to stay at a Best Western. I like the combination of quality and price. A plus with this location was the above average quality of the breakfast that comes with the room. I didn't take the opportunity to use the Wi-Fi, Fitness Center, nor Pool, though saw the Pool in use and it looked very nice.

    4
    « very relaxing »

    i recommend this motel. it was clean, quiet and the staff where great! who could ask for anything else. i would also suggest you try there waffles for breakfast they where great! so i have to lengthen this to 200

    5
    « Always a Great Stay »

    I have stayed at the property several times for business and pleasure. The staff is always helpful, polite, and kind. They have been great every time. The property is located right on off Hwy 97 and there are several fast food and good places to eat within a few miles.

    5
    « Exceptional »

    I cannot say enough good things about the comfort level and cleanliness of this hotel. Great breakfast items, vast majority of goodies. They even have fresh berries for your cereal toppings. Great coffee too. Very comfortable bed and lots of plush pillows. Clean workout room with good machines.

    5
    « Best Western Quality »

    My travel buddy said Best Western is always clean and their breakfast is the best. So true. Great advice. Left refreshed and full at 0800 and didn't have to eat again until dinner time. Spacious bath, clean pool and spa.

    4
    « Nice room and amenities »

    Very nice hotel, lots of amenities. Full breakfast, clean room, and swimming pool and exercise room. The only reason I did not give five stars was due to the condition of the pool and spa. I thought both could have been cleaner, but it could have been due to many guests using it that evening.

    1
    « Extremely poor Management »

    During our stay at this establishment a lead assistant and a manger handled themselves extremely poorly. They were involved in a conflict which lead to very disappointed children and adults. The management needs to be retrained in customer service and not yell and have attitude with guest. They truly do not know how to run a business and should be reprimanded for their outrageous behavior. We did not even get an apology for staff behavior and the inconvenience that the hotel management caused numerous guest.Once confronted the management even lied to our family, then tried to cover her lie because she knew she was 100% wrong!! Not all staff conducted themselves in this way morning kitchen staff that helped in the breakfast area were very helpful,polite and kind. However even the morning manager was rude and condescending. We come to this hotel every year and book around 5-10 rooms. We will never stay with with Establishment again. I want them to apologize to everyone who has had to be inconvenienced by this staff. This type of poor management reflects Best Western as a whole, and needs to be addressed immediately!

    5
    « Nicest Staff EVER »

    We had a great stay at this hotel. The staff were so friendly and did everything they could to make us comfortable. The pool was warm in spite of the freezing temperatures. The room was clean, furniture comfortable. The breakfast was very good - there was a nice variety of the usual cereal/ waffle/ scrambled egg/ breakfast meat items, and individually wrapped Tillamook cheese, vanilla Greek yogurt, and even an oatmeal bar with lots of toppings. I would highly recommend this hotel.

  • 5
    « The place to stay in Redmond »

    I really love this motel. It is close to the theater, Bi-mart, Shari's Restaurant and several other stores. It is always clean and the staff is very friendly. They also have a wonderful breakfast. If you have a chance, stay here.

    5
    « One night stay »

    Everything was as expected. Very nice breakfast. Pillows were too big. Staff was pleasant and helpful. I would recommend this location and I would stay here again in the future. I would bring my own pillow though.

    4
    « Good hotel in the Bend area »

    I needed a hotel for one night, called to book it while enroute to it. The receptionist took the reservation over the phone pretty quickly with no issue. When I got there my room was ready and clean. Included hotel breakfast was great. Overall, the room, breakfast and staff were great.

    4
    « Best Western Review »

    Great Hotel, friendly staff. Too much chlorine in the pool but helpful staff working on it. Rooms are very clean as well as the entire building. Great breakfast!! Very nice large pool and hot tub. I plan on coming back whenever I come to visit the family I have nearby.

    4
    « Nice but noisy »

    The room and breakfast was very good but the walls are thin so we kept hearing doors opening and closing. And walking in the hallway. I live in the country so that maybe why I noticed it so much. Otherwise the staff was very friendly and professional and the room and bathroom very clean and nice.

    5
    « Very Pleased »

    We had driven about 9 1/2 hrs on this day and was ready to settle in for the night. We made out choice of this Best Western through reviews on Tripadvisor. We were not disappointed. We were here for one night only to meet up with long time friends. This hotel was clean, comfortable and close to shopping centers and restaurants. If we visit this area again we would stay here. The staff was so helpful at checkout to inquire of our destination and then shared with us a wonderful scenic by-pass that we might want to take. She not only told us about it but printed out a map, and called to make sure road was open for the day. This by-pass was one of the prettiest drives we had during our whole trip ! Their customer service here is great !

    4
    « Surprisingly Great! »

    Our first here. The service staff is very friendly and talkative! The rooms and property are nice and getting better as they are renovating the property. The breakfast is great and not overcrowded. The fitness is actually decent with a good weight machine. The location is ok and right off of Highway 97. We would stay here again! This will be a 5 once renovations are complete!

    4
    « Visiting relatives in area »

    Good place, comfortable, clean. Friendly staff. Restaurants close by, close to airport, free shuttle even at 5AM. Safe area close to shopping and downtown Redmond. Will stay there the next time I am in the area.

    5
    « Our favorite hotel »

    We only stay here when in Redmond, which is 3 or 4 times a year. The staff is always friendly. They have a breakfast with a good selection of food. Our other favorite thing about them is their location. Within walking distance is a 24 hour restaurant, a Burger King, a Bi-mart, and a grocery store. The pool is a good size and the hot tub is always hot. The beds are comfortable and actual queens, unlike some of the other hotels we've stayed at that only have doubles. They give you plenty of pillows and the blankets are warm. I also like the fact that they have microwaves and fridges in every room. The only complaint I ever have is the amount of outlets in the room. There's only 3 or 4 accessible.

    5
    « Enjoyable stay at Best Western Redmond, Oregon »

    It is a lovely hotel, nicely situated and easy to get to. The Hotel is clean, nicely decorated and the staff are friendly and helpful, They have and in door pool and spa. They offer a delicious and full breakfast with a generous array of items to choose. We had a comfortable nights sleep in a clean room. We plan to return to this same hotel on our way back home. This is a very nice place to stay.

  • 5
    « It should be called Best Place to Stay »

    I can't say enough about how much better this motel is than other so-called motels we've stayed at. Everything is top notch. The staff, the rooms, the service, the quality of the fixtures and amenities. And it doesn't cost any more than some of the flea bag motels. Get a suite for a few dollars more if you can afford it. It has a bar sink, two flat screen TVs, two areas. The towels are 100% ring spun cotton. The rooms don't smell. They are quiet.

    5
    « The best food! »

    I must say that this by far had the best breakfast we have ever experienced. Very clean rooms and very helpful staff! My husband and I travel all over the world - we always stay in Best Western hotels. This has become my favorite!

    4
    « Very nice! Great beds! »

    My daughter had to be in Redmond on business and asked me to make the trip with her. We were very pleased with our stay here. Everything was very clean and well-supplied; the beds were great! Staff was friendly and efficient. I brought some paperwork to do while she was in her meeting all day. I was glad to see the room had a desk by the window with a comfortable desk chair. Perfect for what I needed and they let me use the room for an extra hour. Then I was able to move across the street to Shari's Restaurant for lunch and finish my work before I explored the town. The facilities were very nice, but lacked one important thing for us. The only electric outlets by the bed were on the side walls on the opposite side of the beds from the center night stand where our CPAP machines had to sit. There were also few outlets for recharging electronic devices... which did need to be recharged after we took advantage of the free wifi. We would gladly stay here again but will plan to bring some extension cords.

    4
    « Clean - Newer Hotel - nice Pool area ! »

    good budget hotel for family - one of the better ones - nice clean pool/spa with warm clear water - good location for shopping and restaurants if you need them... oh yeah, the room was very quiet. The only noise we heard from outside was when we opened the window for fresh air

    5
    « Great place to Stay »

    All around great place to stay. Very comfortable and convenient. Great for business of pleasure. Beds are comfortable and breakfast was good. I would recommend this Best Western to anyone. I enjoy clean rooms, great hospitality and a good breakfast and here you get all of that and more.

    5
    « Golfing at Juniper »

    We were with the Deer Widows golf tournament. Several of us stayed at this hotel. We were very impressed with the accommodations and the extensive breakfast choices. Also, the staff was very attentive and courteous. I would definitely recommend this hotel.

    3
    « It could have been better »

    If we were given a room away from the street noise, I'd rate this hotel to a very good level. Unfortunately, the room we stayed took our enthusiasm. When we checked in, it seemed the front desk lady was not in a good mood; she didn't care for her guests (me and my husband). However, when we checked out, the front desk agent was kind.

    5
    « Really good »

    We stayed here twice on our vacation. Great hotel. Breakfast the best one of all. I don't do muffins, waffles, biscuits or gravy. This hotel had Greek yogurt and actual fresh fruit! Strawberries, blueberries, blackberries and raspberries! Plus seeds and nuts and dried fruits. For me was terrific and a reason enough to return. The pool was great, the people awesome. Recommended for sure

    5
    « 11 am »

    The best Best Western we have ever stayed at in any state. The people are very nice & helpful. The breakfast is wonderful, and it's right off the main highway which make it nice to get right on & off. This is a very quite motel, we didn't hear a thing. We will stay at this Best Western the next time we're in town & will tell our friends about it also.

    5
    « Redmond Best Western »

    My husband and I chose to stay in Redmond to break up our trip to the coast. The staff was courteous, friendly and efficient. The room was very nice and clean and equipped with the essential toiletries and microwave and refrigerator. There is not one thing that I can think of that they could have improved to make our stay more comfortable.

 

Getting to the hotel ...

All directions
·From: All directions. The BEST WESTERN PLUS Rama Inn is located on Southwest 17th Place, 1. 5 miles south of the city center. ·From: The south. Heading north on Highway 97, at the first stoplight, turn left on Odem Medo. Head one block to Southwest 17th Place and turn left to the BEST WESTERN PLUS Rama Inn. ·From: The east. Enter town on Sisters Avenue. Turn left at the intersection of Sisters and Highway 97 South. Follow to Odem Medo and turn right. Head one block to Southwest 17th Place and turn left to the BEST WESTERN PLUS Rama Inn. ·From: The west. Highway 126 becomes Highland Avenue as you enter town. Follow Highland Avenue to the intersection of Highway 97. Turn right and go south on...

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