BEST WESTERN Hotel Schlossmuehle,  Quedlinburg

4.0/5  - based on 153 guest reviews.
Kaiser-Otto-Str. 28, 06484, Quedlinburg, Germany - See map
+49 39467870 +49 3946787419

Destination

Dates

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Cocktail lounge
    Cocktail lounge
  • Outdoor parking
    Outdoor parking
  • Safe deposit box
    Safe deposit box
  • Sauna
    Sauna
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 155 traveler reviews
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Welcome to our BEST WESTERN Hotel Schlossmuehle in the historical UNESCO town of Quedlinburg. Only a short walk from the hotel you will find the historic old town with its 1200 half-timbered houses dating back several centuries. The winding streets and small squares that constantly invite you to linger. As one of Europe's largest area monuments and former imperial residence in our city, in the north of the Harz is always a good starting point for an unforgettable stay. Its historical castle mill is equivalent to the modern 4-Star standard with a human soul. From the large courtyard terrace with a charming fountain, you have a clear picture of the castle and church. Additionally, you will find the ideal location between the Schlossberg, convent garden and Bruhl-Park. Welcome to Best Western. Quedlinburg will levy a visors tax of 2. 50 EUR per person per day. This is not included in the rate. Enjoy your stay.

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Room 1

Guest reviews


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based on 155 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
53
Verygood
 
66
Medium
 
23
Poor
 
10
Horrible
 
3
Business Business 21
Couples Couples 79
Family Family 22
Friends getaway Friends getaway 26
Solo travel Solo travel 7
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Hotel Schlossmuehle,Quedlinburg
  • 3
    « great location, but.... »

    We travelled with a group and stayed here for 4 nights. When we got to Quedlinburg, we could see the hotel from a distance and we were awed by its location, with the castle in the background and a lovely courtyard in front of it. The hotel is within walking distance of the historic town centre and there are lots of nice restaurants in the vicinity. Check-in was quick and efficient. However, the room (nr. 308) we were allocated was small, under a slanted roof with 2 beams sticking out on one side of the bed and with very little space to put our things or to move around. I had to put my suitcase on a small table next to one of the beams and (not paying attention....) bumped my head hard against one of the beams. I went back to the reception desk and politely asked for another, bigger, room. I also mentioned that I had heard from our travel companions that a few single travellers had been allocated bigger rooms in which they could move around freely, without running the risk of bumping their heads. The lady at the desk, however, told me politely but firmly that we could not have another room, as they were fully booked. I then asked her to put our request to the management. She said she would do so and we would be kept informed. We have, however, never received an answer to our request for another room. Upon check-out, I filled out a quality survey on a tablet available near the reception desk, mentioning our room problem. I was then contacted by email by the manager who informed me that apparently another room had been available for us throughout our stay. A pity that, although we had been to the front office desk several times (questions about sightseeing, menu, etc.) we were not at all informed about this. It would have been easy just to slip a message under the door, for instance. The bed was good, we slept well. But getting up during the night, I bumped my head 3 more times. The bathroom was small, with a walk-in shower. Soap containers; no body lotion. Breakfast and dinner were good; restaurant staff helpful and smiling. Had it not been for the room problem, I would have give this hotel 4 stars.

    5
    « Room with a view »

    Enjoyed a three day stay here while riding the HSB steam railway as well as enjoying this lovely medieval town. We had an upper floor room in the building across the courtyard from the main hotel, our view was up to the beautiful castle on the hill behind the hotel. Quedlinburg (pronounced Kwait'len'burk) town has been beautifully preserved and restored and is well worth a visit. Our room was large, staff was helpful and friendly, breakfast was good although the dining room could get a little full at certain times. We had a nice dinner there as well. Once you learn the short cut throught the park you can be over to the town square in 10 minutes. Good supermarket about 10 minutes walk away and the station (HEX/DB to Magdeburg and Wernigerode) as well as the HSB steam train about 15 minutes.

    5
    « We loved staying here. »

    This is a quaint hotel with a great courtyard out front. The staff is excellent and the breakfasts enjoyable. A short stroll gets you into the historic part of Quedlinburg. I would not hesitate to recommend this hotel to others!

    5
    « I'll be Back »

    My wife and I stayed at the Schlossmuehle Hotel when I had business in the area. While there we took an extra day to see Quedlingburg. Both the town and the hotel were excellent. Access to the hotel and their parking was excellent. The moderate walk to the town center was OK. The hotel itself was outstanding. It was clean, up to date and had nice large well furnished rooms. My wife liked the kettle and tea service in the room. Breakfast was great with a large variety of selections and was included in the room cost. I did have some confusion with my bill (my fault) The manager (Mr Rauch) and cashier (Ms Sache) handled my unhappiness professionally and sorted me out.

    3
    « Good hotel but avoid rooms overlooking the road. You won't sleep! »

    I expect a Great Western to have everything and be almost perfect. However, on our first night we had a room that was above the road in the annex. It was so noisy with road traffic it was difficult to sleep. The room was not air conditioned so you either had to wear ear protectors or get hot! The hotel did change our room the next day and it was heaven. Cocktails! Don't ask for a Pina Colada or a Margarita, it's not on the cocktail card. Considering these two cocktails are about the most popular I am really surprised. If you then have a gin and tonic it is served in a glass that is very unattractive and looks like it came from an institution. I would ask why the pepper at the table is in the salt pot and vice versa? It's not nice to dump a load of pepper on your food expecting it to salt! Staff were very pleasant and nice to know. The food was very nice in the evening and breakfasts very generous. Overall a pleasant stay when we did not have a 'truck' trundle lying through our room! Dogs welcome.

    3
    « Avoid the Standard Room ("Kuschelzimmer") ... »

    ... particularly room 118 and you will be alright ... Upon entering our room (118) I thought "what is this?" and started checking my booking. Thought about asking for a larger room or look for an alternative. The room is cosy, but if you travel with two large luggage pieces it is not easy to find space for the second one. The work space reminded me of a navigation table on a sailing boat. But once I moved the coffee and tea making equipment into the wardrobe, I could settle in. The room is facing south and heated up during day time. As there is no air-condition you need to keep the window open. This room faces road, parking and the hotel´s event building, it can turn somewhat noisy. Bed´s mattresses are very soft. And finding plastic cups in plastic bags in the bathroom were a bit of a surprise. The room rate isn´t unattractive, parking, WLAN fees and breakfast were included. The hotel atmosphere is nice, it is clean, staff at the restaurant always around and friendly. Check-Out time is a bit early. Overall I would give it another try and go there again - but with a larger room.

    4
    « Great value and location »

    The Schlossmuele is very clean and well appointed, I would suggest the rooms accross from reception, they are newly renovated and beautiful. The top rooms have the best views of the castle. Breakfast is very well represented in choice and quality. The terrace service and snacks are also good. All in all a great place to stay with the exception of one male service staff member servicing the late night bar who definitely didn't want to be there. Also, no direct line to the front desk, and no instructions how to contact it.

    4
    « Great stay, small room »

    The only negative thing I can say about the hotel is the size of the standard room which was very small. In fact it reminded me more of a cabin on a ship than a hotel room, and the interior is rather dark and gloomy. The bathroom on the other hand was recently decorated and very pleasing. But, just about anything else was suberb. The location to the old town was only a couple of minutes walk through charming streets, and there was a large parking space just across the road (although with much traffic). The breakfast was a very nice treat with an abundance of warm dishes, cold cuts and pastry, and the WiFi was acceptable.

    5
    « Very nice and just a few steps away from the old town »

    The hotel is just next to the old city and conveniently adopts the ancient building style. The room was not very big but it had all comforts excepting air conditioning that was not necessary anyway. I had a nice view that on the old town that is a pleasure to visit.

    4
    « Very nice hotel »

    Staff was so helpful. Room was small, but that was all we needed. The breakfast was amazing and had a HUGE selection. The town was so nice. We felt like the only foreigners in the town. The staff spoke English. Only let down was the wifi. You need to ask for a code and the code only works on one device and you constantly need to reconnect.

  • 5
    « Excellent Choice! »

    We spent only one night in Quedlinburg and were very happy with the hotel. The location is perfect especially if, like us, you're traveling by car. The hotel was easy to access from the Autobahn and has a large parking lot just across the road from the main building. That is not to say it isn't picturesque! The Schloßmuhle is directly beneath the town's Schloß and a very easy distance to the main square by foot (like everything in Quedlinburg!). The room itself was very clean and comfortable. We also liked the buffet breakfast!

    5
    « Outstanding hotel, historic, comfortable, excellent value and breakfast! »

    What a shame this was only a stop over. We loved Quedlinburg and particularly this hotel. With exposed beams for character, amazing views, and large rooms, this was such a comfortable hotel to stay in. The staff were very helpful and friendly and the breakfast was excellent. I look forward to coming back to Quedlinburg to do some more exploring. We will definitely stay here.

    5
    « Great Location »

    Situated at the base of the castle. Great restaurant. Cozy inside and out. Staff was really nice and helpful. Plenty of free parking across the street in a parking lot. Plenty of beautiful scenery within walking distance of the hotel. We loved our stay there.

    5
    « worth a detour to stay here »

    This hotel is outstanding in every way...staff, room, restaurant, location, I wish we had discovered "library" room earlier in our stay--would have enjoyed our drinks there. Loved the books available to guests!!! We did have to use the internet downstairs because the reception in our room was inadequate but this was not a problem. Parking is free. Old town and castle only steps away.

    4
    « Friendly, Efficient, Comfortable and a Great Location........ »

    We spent just the one night here while touring the Harz area. Easy to find if arriving by car - There didn't appear to be that much car parking (Although there is a Car Park across the road - quite possible the hotel has an arrangement with them). Reception v v friendly and efficient - all the staff seem to speak very good English. Rooms are fine - nothing fancy but clean and comfortable. Free wifi worked well. The location is very good - 5 mins stroll into the old town - actually a very atmospheric courtyard as the Hotel is below the Schloss. The Breakfast was excellent - quite possibly the best of our short visit to Germany. Lots of choice - good quality and v pleasant staff. So all in all very good. Would stay again.

    5
    « Faultless »

    Great staff, beautiful architecture, ideal location and value for money. We stayed one night as a group of 8. Nothing was too much trouble for the staff. Hotel right on edge of old town. Excellent food and drink.

    5
    « Excellent Hospitality, Good Location »

    The hotel is located directly under the hill with the main attraction of Quedlinburg, the more than thousand years old "Stiftskirche" (collegiate church)- UNESCO World Heritage. By 5 min., you are in the city center. A lot of parking spaces at the hotel. The rooms are o. k., the breakfast is very good, far above the average. The service is quick and very kind. The restaurant has a good menu, the wine list contains some positive surprises- taste the German riesling wines (e. g. Maximin Grünhäuser vine yard!).

    4
    « Not quite 4-star but excellent value for money - recommended »

    This hotel doesn't really have the amenities to justify a 4-star rating, but it matches a good 3-star at the price of a 2-star, so no real room to complain - and the rate should warn you before you arrive. The hotel is well located in a small and quaint town, walking distance of everything you want to see (and also the station for trips on the Skeletal trains). Parking is a bit limited at busy times, and the rooms don't have aircon, and are naturally quite warm. However, the hotel has plenty of character, the rooms are kept very clean, breakfasts are good and the staff are very helpful although their English is limited. We stayed for 4 nights over Easter, and the room worked out at just a touch over £50 a night including full breakfast for the pair of us. If we come back to the Harz mountains, we will stay here again.

 

Getting to the hotel ...

All directions
·From: via motorway A2. Hannover - Berlin exit 68 Kreuz Magdeburg-A 14 Halle / Saale, Exit 10 Bernburg Aschersleben continue to B6n or B6 exit B79 direction Quedlinburg center / Halberstadt to the BEST WESTERN Hotel Schlossmuehle. ·From: via motorway A7. Hamburg-Kassel Exit 66 on Rhüden B 82 direction Bad Harzburg, further B6 (signs by A395/Braunschweig/B82/Wernigerode/Bad Harzburg / Goslar-center) exit B79 direction Quedlinburg center / Halberstadt to the BEST WESTERN Hotel Schlossmuehle. ·From: via motorway A38. Exit 16 Sangerhausen-Süd in direction Artern/Riestedt B 86 continue in direction Aschersleben/Hettstedt Change to B6/B180 follow the signs to B6/A395 Braunschweig/Quedlinburg remai...

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