BEST WESTERN Suites & Residence Hotel,  Pozzuoli

4.0/5  - based on 156 guest reviews.
Via Antiniana 19, 80078, Pozzuoli, Italy - See map
+39 081 7620019 +39 081 5780180

Destination

Dates

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
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TripAdvisor Traveler Rating
based on 156 traveler reviews
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The BEST WESTERN Suites & Residence Hotel is a comfortable 4 Star hotel located in a strategic position at Naples doorsteps and close to the main roads and highways. The hotel has 43 spacious and luminous rooms all equipped with high quality comfort. Designed by a team of engineers and architects, the BEST WESTERN Suites & Residence Hotel stands out thanks to its innovative design and functional spaces able to meet the needs of the most demanding customers. The BEST WESTERN Suites & Residence Hotel is very close to the Mostra d'Oltremare, NATO, Citta della Scienza, and San Paolo Stadium. The spacious lobby and common areas are the ideal places for guests to relax after a long working or traveling day. The excellent restaurant and the cozy bar are perfect to organize a wide range of events. Enjoy your stay!

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Room 1

Guest reviews


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based on 156 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
57
Verygood
 
80
Medium
 
12
Poor
 
5
Horrible
 
2
Business Business 21
Couples Couples 63
Family Family 43
Friends getaway Friends getaway 15
Solo travel Solo travel 6
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Suites & Residence Hotel,Pozzuoli
  • 3
    « good hotel but be wary of its location »

    This hotel probably just scrapes the requirements of a 4 star hotel. It's clean, the rooms are spaceous and the breakfast bar is well stocked in the morning (continental breakfast only though). However there is no actual restaurant in the hotel itself - it sends small groups across to its sister hotel, The American Hotel next door, although larger groups are catered for via the American Hotel's kitchen. Our junior suite had a nice bedroom and spaceous living area, with a small kitchenette (hob, fridge) and limited utensils. In addition, the mini bar is probably the cheapest I've ever come across. The only issue we had was with the hotel's location. We knew that it was on the outskirts of town, but we were shocked by the state of the street the hotel is in which has no amenities whatsoever. We were equally dismayed to learn that the local bus service is virtually non-existent during the month of August, forcing us to rent a car. During our stay we've witnessed a lot of coach tours stay here, and that is what the hotel is really set up to cater for - the visitors staying for one night. It isn't really suitable for longer stays (we've been here for two weeks), where you might want to lounge around the hotel or its surroundings.

    4
    « Nice »

    The hotel itself is in abit of a rundown area, however the staff were very helpful, the rooms were very comfortable. It is situated just outside of Naples and if you want to venture into Naples it will cost you 0.95€. Overall a nice experience.

    4
    « Luxury rooms »

    The hotel is located just outside of Naples, in a safe area with a secure parking and a security guard. The rooms are amazingly comfortable. The staff are helpful and ready to guide you. The only negative for this place is the poor breakfast.

    3
    « Reasonable priced accommodation »

    The Hotel is all in all decent with clean and large rooms, a working AC and it provides secure parking! That said the staff gives you the impression that you always disturb them in their most important doing; whatever this may be. The hotel is located in the car dealership district with the flair of a southern Italy industrial zone. The only positive about the location is the rather close access to the freeway. If you don't travel by car or you looking for a romantic/relaxing hotel this place is definitely not for you.

    4
    « Not what I expected but better »

    Really one of the best hotels in Naples for the money. It was clean and comfortable. Had a nice breakfast and overall a pretty good place. It is in a non-tourist location but very comfortable. Also gated and safe. Staff friendly and accommodating.

    4
    « Good location to go for a trip around Naples »

    Good location to go for a trip around Naples. You need a car for visíting for example Solfatara. You CAN park free at The hotel. The hotel is Quiet, rooms are comfortable. Helpful staff. Special Thanks to Alfredo!

    4
    « Convenient for tour around Naples. Car needed. »

    Poor location in industrial area. The car is required. Convenient for good value for Money. Parking free And good And various breakfast. Ideal for Families. Large family rooms. Not so Good The typical sulphureus smell of that area. Optimum for trip around Naples area.

    4
    « Good clean Hotel »

    Located close to the train station, good staff and a nice clean room. Comfortable bed and excellent double glazing on the windows. They stored our bags for the day, after we checked out, which was really helpful. On Saturday there's a cool local market out the front of the Hotel on Saturdays.

    5
    « Excellent service, beautiful accommodations, nice drive to Naples. »

    Mr. Salvatore at the reception was very pleasant and helpful, he could not be nicer. Recommended nice dinner restaurants and made sure our stay was enjoyable, I surely recommend this hotel to everyone coming to see Pompeii or Naples, the accommodations was modern, clean well kept. The service was excellent, hotel accommodations were amazing.

    4
    « Great Hotel »

    We stayed here for four nights, the room was large and very clean. The receptionist Fabiana was very helpful and spoke very good English. The waiter in the restaurant Luca was brilliant really looked after us. The only problem was the location nothing around but car showrooms

  • 1
    « Awful location, abusive staff, I would never go back to this hotel »

    I was very dissapointed when I arrived to the hotel and realized that the staff who took my booking had lied to me. The hotel isin the middle of nowhere and I was told I was only 1 km away from my conference venue, but in fact I was really far. I was told there were a number of other services offered, which was not true. I would not recommend this hotel to anybody, in particular because of the abusive and cheating staff I encountered. I received an awful treatment which made my first 2 days in Naples quite unpleasant.

    2
    « Ridiculous location »

    The room was ok, but no air conditioning (not acceptable in April). Therefore slept with window open, allowing the sulphorous smells in. The alternative was waking in a pool of sweat. With window open, nightclub over the road heard to 5am with shreiking kids. Breakfast dismal. No fresh fruit in a modern hotel ........ pathetic. No proper bar. Nearest restaurant 15 mins down the hill. Thank God it is decent. Shockingly scruffy location. May be cheaper, but stand-by to be ripped off by the taxi crooks. Avoid.

    3
    « Good hotel, bad location »

    I stayed here recently for 10 days. It is a long way out of Naples City and as far as I can see it is only useful staying here if you are in the market for a new car. The road the hotel is in in full of new and used car showrooms along with disused factories and barking dogs. Literally across the road from the hotel is a weekend only late night club (12-5am), the shutters and patio doors keep the sound out but as the aircon is ineffective it makes the room hot. Also across the road is the entrance to the refuse collection depot. Room large with comfortable beds, large bathroom. Hot water was in short supply as was the shower pressure. Breakfast was pretty good although nearly every day something key ran out. One day it was coffee, next the luke warm scrambeld egg. The staff didn't seem to notice and had to be told every time. Also the tables were too close togehter so it was impossible to get 4 around every table. The 'welcoming bar' was never manned and there is very little round here either. If you go left up the hill there is a Pizzeria which is good value. Down the hill by the traffic lights is a good but more expensive restaurant and the Glory Bar that also does food. There is also the sister hotel, The American, next door which does food in the evening and has a more welcoming bar.

 

Getting to the hotel ...

All directions
·From: Airport. Take A56 to Exit 11. At the second roundabout take Via Agnano agli Astroni. Then, turn right onto Via Eduardo Scarfoglio. Then, turn on Via Antiniana. The BEST WESTERN Suites & Residence Hotel is on the left.