BEST WESTERN Plus The Inn & Suites at the Falls,  Poughkeepsie

4.0/5  - based on 523 guest reviews.
50 Red Oaks Mill Road, 12603-3260, Poughkeepsie, United States - See map
+1 845 462 5770 +1 845 462 5943

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1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 530 traveler reviews
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Welcome to the BEST WESTERN PLUS The Inn & Suites at the Falls! 2013 & 2014 TripAdvisor® Certificate of Excellence winner. Enjoy complimentary beer and wine daily at our Manager's Reception 5:30 p. m. to 7:30 p. m. while sitting by the fireplace. From events at Vassar College to game days at Marist College, these campuses are just a couple of reasons guests come to our Poughkeepsie hotel. How does an escape to Hudson Valley sound? At our property, guests are a short drive from the Culinary Institute of America® where world class dining and classes are offered. Located off busy Route 9, it's easy to get around when staying with us. We're also next to a stream, and all windows open in our rooms so you can enjoy an escape like no other. Don't forget to bring your pet for an unforgettable stay in select double queen rooms! Roosevelt's home and library is in the neighborhood, making our Poughkeepsie hotel a favorite for history buffs. Visit the Vanderbilt Mansion for a touch of culture or take a stroll on the walkway over the Hudson. Romance is in the air here, but there's also plenty of activities for families and business travelers, too. Whether you're here for a meeting with IBM® or visiting a student at the culinary school, you'll find plenty to keep you busy. With West Point Military Academy nearby, we're proud to welcome students and their families to the region. Whether it's Vassar, Marist or West Point we provide student's families a home away from home while visiting a loved one. The hotel is centrally located in the historic Hudson Valley. Our Poughkeepsie hotel is minutes from key points like Mills Mansion and Morse Mansion. The longest walkway over water in the world is located right here, and the Dutchess County Fairgrounds has exciting events year-round. The Dutchess Wine Trail, with many wineries like Millbrook, offers tours and tastings daily. Enjoy day trips to New York City or check out the deals at Woodbury outlet. Enjoy your stay.

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Room 1

Guest reviews


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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
221
Verygood
 
173
Medium
 
78
Poor
 
44
Horrible
 
14
Business Business 56
Couples Couples 168
Family Family 209
Friends getaway Friends getaway 53
Solo travel Solo travel 22
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus The Inn & Suites at the Falls,Poughkeepsie
  • 5
    « Inn at the Falls Best Western »

    The consistent level of excellent service is always appreciated at this hotel. The place is clean, the breakfast offers many choices, the location is perfect. The fitness room is small but efficient. The eliptical machine needs service. The hotel staff is very polite and helpful. I stay here about 3 times a year and I am never disappointed.

    5
    « Good, Clean Hotel »

    Stayed for a few days on the way home from Thanksgiving, wanted to hike on the Walkway over the Hudson. The Best Western Plus is a well kept hotel - clean, good breakfast, and a friendly staff. Would recommend and will consider if I am in need of a hotel in this area again.

    5
    « Tranquil retreat »

    This Best Western is in a bucolic setting with great value and lovely staff. One feels as if you are in another world for the night, and then you can wake up to a charming country walk and satisfying breakfast.

    5
    « Awesome little hotel! »

    We came here for my son's wedding. Our room was part of a room block and the hotel was chosen by the mother of the bride. I must say this is one of the nicest little hotels I have every been to. It is wonderfully clean and quiet, beautiful area with a pretty view of the creek outside our window. Beds comfy. Nice, attentive staff. Breakfast average continental, nothing special, but acceptable. But at night the hotel operates a happy hour in the breakfast area, and then a bar where we socialized with friends and family until well past midnight. Will definitely stay again when we visit the area!

    5
    « Glad to come back »

    We've stayed here before, and I was glad to come back. It has the feel and scale of a small hotel, with a nice great room connected to the lobby, where you can watch tv, sit on the couch, work at the breakfast tables, or use the business center computer. There's a fire place and a small bar, and the room overlooks the creek next to the hotel. The guest rooms are pleasant, well-designed and well-decorated. The exterior setting is beautiful. I really feel at home here.

    4
    « Nice hotel in an attractive setting »

    This hotel is in a very attractive spot with a small stream running past the hotel. Ducks and geese swim on the river and the dining room overlooks the stream. The rooms are pleasant and the feeling of the hotel is comfortable and inviting. This is definitely the nicest hotel I have stayed at in the Poughkeepsie area.

    5
    « Relaxing Getaway »

    What a find! This peaceful setting made for a very relaxing weekend. The room was clean and comfortable with a view of the terrace and stream below. Complimentary cocktails were served in the evening, as was a wonderful breakfast the next morning. All of the staff we encountered were friendly and courteous. We only had time for a one night stay, but I hope to make it a full weekend next time.

    3
    « Average to poor »

    I didn't want to give this hotel a poor review, because it is what it is. Low average. I knew going in this wasn't the Ritz-Carlton or the Four Seasons, but I needed a place near Vassar College and this had relatively good reviews. The place itself is old and tired. The room seemed "clean enough" though I tried not to look too closely. The sheets on the bed were rough to the touch. The pillows were awful! The shower pressure was just ok. I would not return here because I'm sure there must be better nearby.

    5
    « Friendly atmosphere, wonderful staff »

    This Best Western is extremely popular, and for good reason. The staff is friendly and helpful (Special thanks to the breakfast staff and Octavia!) The accommodations are pleasant, clean and comfortable and they even host a Happy Hour for guests. Highly recommended!! but a car is needed to take full advantage of the location.

    5
    « impeccable attention to detail »

    Rare that you walk into a room and see that the pictures don't do it justice and it is waaaaaay better than it looked online. We stayed in the king suite with jacuzzi. What the pics don't show you is the large double height ceiling living room you walk into. Though there is no view to speak of - we were looking for a little couple daycation after dropping the kids off at camp - and this was just perfect. It was impeccably spotlessly clean - the jacuzzi tub was truly big enough for both of us to fit comfortably and we got a late check out - nuf said. It is privately owned and the owner was visible and clearly around to make sure things were running well and genuinely happy to listen to client feedback.

  • 4
    « Dr. Tim S. »

    King suite very spacious! LR/dinnette w/sleeper couch, bath with whirlpool tub/separate shower, bedroom with huge closet and safe. 2 TVs, easy wifi access, free breakfast/paper, river view room, very quiet, and secluded access and safe parking. Not new but generally clean. Easy access to National Parks and antique shopping around Hyde Park, NY. Lots of dining choices in 15 mile radius. Hudson Valley foliage season at its best!

    4
    « Good value for the price »

    We were going to visit Hyde Park and wanted a reasonably priced place for two nights. This fit the bill perfectly. It was an easy 15 minute drive to Hyde Park, it was close to other Hudson Valley sites, and a ten minute drive to the Culinary Institute of America. It is a standard two-story high Best Western, with a good sized parking area out front. What is unusual is that on the back side there is a creek, which provides a view from the bedrooms, and a lovely view from the dining area. It also means that the bedrooms are quiet. The front desk staff were friendly and helpful (the first night we just wanted to find a modest place to eat close to the hotel). The free breakfast is great. Not only the standard toast, waffles, cereals, but also yogurt, hard boiled eggs, fresh fruit, oatmeal bars, etc. Especially appreciated were bowls of apples, bananas and oranges (few hotels provide that). There was also a free happy hour with wine for guests (but we didn't manage to make that).

    2
    « would not recommend »

    old hotel with uncomfortable beds, pillows and poor work out facilities. The hotel is dated and not what I look for when I stay in a hotel. If you want a upper scale hotel this is not the place to stay. We did not realize this when we made the reservations

    4
    « Lovely area and hotel »

    Our check in process was easy and comfortable. The room was clean, although some there was some mold on the shower tile. Beds were a little soft, or broken down, as we rolled to the center. The staff was wonderful and helpful, giving us directions to a lovely restaurant. This property offers complimentary wine or beer each evening for each guest. Breakfast was excellent, with offers there that I had not seen at any other Best Western. The breakfast room looked over the lovely creek. I would stay at this property again.

    5
    « better than expected »

    Booked with the hotel well ahead of time. For around $150 got a great king suite. Sorry we were only staying one night. I tried the jetted, big bathtub, while my husband chose the shower. Included not only breakfast, ( with make-your-own belgian waffles), but a free nice-sized glass of local wine ( or beer) between 5:30 and &7.

    3
    « Pretty Basic »

    This hotel is rather ordinary, perhaps a bit too ordinary for the price. To start with, we seniors (age 79 and 81) were assigned a room in a separate section of the hotel that necessitated our exiting the main building, walking across a driveway, and climbing five exterior steps wrestling with our luggage. No assistance was offered, nor did there seems to be any available. Not a good start. Our room was comfortable, of adequate size, and quite clean. We found the absence of a phone on the desk very annoying-- the only room phone was on the bed table-- and we had constant problems dialing out on it; there was some sort of connection problem. The breakfast room was bright and pleasant, and the breakfast was adequate? precooked omelet, cold cereal, fruit, muffins, etc. for toasting, coffee and juice.      This hotel is a fair distance from the center of town. Conveniently located if you are visiting Vassar College, otherwise not so convenient.

    4
    « Plus »

    We found this hotel very pleasant. The rooms were nice,clean and very spacious. The breakfast could have been a little better for the price, but it was on par with most free breakfasts you find in motels. We would stay again next time we visit.

    1
    « Dirty »

    170 dollars for one night - despite asking for a room that didn't have pets we were given a room that stank of wet dog - the bed covers were covered in dog hairs and I don't even want to mention the carpet ! Hotel was full booked so we were stuck in that room. How hard is it to clean a room ? Obviously too hard for these guys - avoid this place (well this room anyway - number 100 if anyone cares)

    2
    « Failed to honor reservation »

    We made a non-refundable reservation through Booking.com, but when we arrived we were told the hotel was fully booked. The front desk clerk found us a room at an inferior property, but in contrast to standard industry policy, the hotel did not offer us any compensation for failing to honor our confirmed reservation. If we had failed to show, we were warned we would be charged the full price for the room, but apparently Best Western doesn't meet its obligations to honor reservations. We complained to Booking.com, but have not received any response.

    5
    « Hotel review »

    A wonderful little hotel. Small rooms but I guess that comes under the heading of charming. They have a cocktail hour (!) plus the continental breakfast. All rooms come with a view of the falls; unfortunately there was a drought when we stayed and the falls were basically a trickle. Near Vassar.

  • 5
    « A river runs through it... »

    I was very impressed with this hotel, a real standout for this price range. The front desk service was very impressive, both check in and out, the patio overlooking the river is a real standout, bedding was excellent, and everything was clean for us. Very quiet at night, we opened our windows to hear the river. Nice to have a bar in a hotel in this price range.

    4
    « Beautiful location »

    Location was relaxing and enjoyable. The flowing creek was not as full as 3 years ago, but there hadn't been the rain this year. The rooms were very clean and the beds were comfortable. I would have liked more employees on duty during the evening hours to attend to the incoming guests as well as the guests wanting to enjoy a glass of wine.

    5
    « Business or Couples... nice place »

    This is a wonderful place. The entire campus is just beautiful. The team of staff go out of their way to be helpful. Their is a drink service in the evening and a breakfast in the morning. The only negative of this location is the rooms are small. They are serviceable, clean and pleasant, just small.

    5
    « Back to School »

    I am a very experienced with hotels for both personal and business reasons and I was pleasantly surprised by the appearance of the hotel, the service and the overall experience. Very highly recommend.

    2
    « So Disappointed »

    The location Is great however the hotel is very outdated. wallpaper was dirty and stained. The a/c unit had a horrible odor that filled the room. there was hair in the tub and on shower walls. The piece for the drain in the tub was just thrown in the tub and discolored. I didn't bother to complain as I was already informed the hotel was fully booked when I asked to be located at the other side of hotel.

    5
    « Poughkeepsie »

    By far, the Best Western Poughkeepsie offers me the best value of any hotel I stay at when traveling for work or pleasure. It is clean, situated in a quiet area and is my favorite hotel in the Best Western brand that I have stayed at.

    5
    « Lovely Retreat »

    After checking in, I enjoyed a complimentary glass of wine (it was 6 pm). The small bar area is also where breakfast is served, which looks out onto Wappingers creek. I imagine it looks beautiful in the fall. The staff was very helpful and accomodating. The room was comfortable - bedding, towels and room temperature included. Our favorite part of the stay was the breakfast. Attention to detail was evident in the toppings offered for the make your own waffle as well as a variety of flavored coffees and creams. I would definitely stay there again, should I find myself in the area.

    5
    « Perfect for our trip! »

    Quiet and lovely hotel. Beautiful surroundings. Comfortable room. Lovely breakfast. Friendly staff. Enjoyed sitting outside on the porch overlooking the stream and falls. Appreciated free parking. TV wasn't working right when we arrived but the staff corrected it by the next day. Appreciated having the microwave and fridge in the room.

    5
    « serene comfort »

    The stay at Best Western Plus was delightfully peaceful, like a b and b in the countryside. The staff is friendly and helpful. The decor, cleanliness and charm of the hotel is wonderful. The breakfast is more than a regular hotel. The view overlooking the creek makes you feel like you are away from everything. We can't wait to come again!

    1
    « Do NOT stay here! »

    To begin with, I was extremely disappointed that I did not receive the first floor, waterfront room, I had requested. We are platinum rewards members and didn't even receive a goody bag or any perks. I am handicapped and was given the farthest room there was from the lobby. Just what I wanted to do, walk a mile after a tiring day of sightseeing. Upon arrival in our room, my son found a half empty bottle of beer beside the couch. I don't know why anyone would leave half a bottle of expensive, imported beer, or how the maid could have missed it. On the second day of our stay, the maid did not throw away the used milk cups my children had left on the counter. Just revolting! The manager's reception is an ABSOLUTE joke!!! There are no appetizers at all, and they only allow you a 2 drink limit for a reception that lasts 2 hours. What a joke!! We saw people bring their own cheese and crackers. Pitiful!!! Selection of drinks was really pitiful. They had many choices in the bar, but only gave you 2 choices of beer hat didn't even suit most people. By far the stingiest manager's reception I have ever been to!! Most places let you drink and EAT all you want for the full time period. Rewards members at least deserve better treatment. Even though they claimed the hotel was full, there was only a handful of people there either night of our stay. The patio overlooks a creek that is full of dead trees, so not the most scenic. Why couldn't they clean up the debris? There are NO restaurants close by. We asked the desk clerk for restaurant info. and she gave us a bunch of menus ( in a VERY, VERY filthy binder, that I was afraid to touch ), that are REALLY, REALLY far away, at least 30 min., and made no mention of the Chili's, Olive Garden, and Red Lobster that were only 10 min. away, where a person could get a decent meal. Breakfast - Day 1 - Just OK, at least they had water and granola bars. Day 2 - They didn't even start setting up the waffles or bring out the fake egg omelettes until nearly 8:00, then they didn't even have any cheese in them!!! Only juices were cranberry and orange, they didn't even serve any water. Nearly every hotel has apple juice and/or grape or pineapple. There also wasn't any fruit or granola bars. We had a suite. The bathroom was huge, but very disfunctional. There was no vanity or anywhere at all to put your things. We had a separate tub and shower, but the shower was very slippery and the TINY non-slip mat they gave you was hardly adequate. It was all I could do to keep from falling. The shower only had a tiny, triangle shelf to put your toiletries on that wasn't even big enough for one person's things, let alone a whole family. ( We are a family that's why we got a suite. ) The whirlpool tub drain leaked like a sieve. The only way to take a bath was to leave the water running the whole time, because it was leaking out faster than you could put it in. What a joke!! So much for relaxing! So on the second night of my stay I had to decide between taking the risk of falling in the shower, or taking a bath in the tub that I will assume hasn't been properly cleaned, and leave the water running. The lighting in the bathroom was totally insufficient for applying make-up. The light over the toilet was brighter than the light over the sink. The sink stuck out so far away from the mirror that it was impossible to see what you were doing. Of course, there was no make-up mirror. The mattress was fairly comfortable, but I didn't care for the pillows at all, way too soft. The suite had beautiful windows, but unfortunately, they were so dirty that you could hardly see out of them, especially in the morning sunlight. The kitchenette didn't have any cabinets to put anything in or come with any dishes. Our ref. had been turned down to zero and wasn't cold at all. It took forever to make a pitcher of tea with the pitiful one cup coffeemaker. After tasting my tea, I decided to pour it all out, because the water at this hotel tasted absolutely revolting!!! This is the first time in 25 years of taking 3 week driving vacations, not to mention my travels all over the world, that I had to pour out my tea because the water tasted so bad. What else can I say?

  • 4
    « A Country Inn »

    A lovely, quiet country inn. No pool, restaurant or fancy amenities but creek side patio for pleasant happy hour or breakfast, both of which are included. Accessible only in main building. Staff very attentive and helpful.

    5
    « It is a great hotel »

    Great Management, Great Staff, Good environment. Highly recommend! I was treated like a family member. The breakfast is wonderful. I enjoyed every minute I spent there. Next time when I go to this area, I will definitely stay there again.

    2
    « Not worth the money »

    The pictures make this hotel look like a fairly elegant place. It's not. The water rolling by it is barely a creek. The outside is not all that attractive and the inside is dated and rather dark. The room was nothing spectacular and for the price I paid I wished from the moment I walked in that I had booked a different place. For what's it's worth the breakfast was good.

    4
    « Nice hotel with location issues »

    This is a nice hotel with comfortable rooms and good staff. Bathroom was a bit awkward, 24 inch door so I had to shuffle in sideways as kept hitting my shoulders otherwise. Nice, high quality sheets. Internet was intermittent, but this may have been due to major storms in the area. The hotel itself is considerably off the main areas of Poughkeepsie. I needed my GPS to find it as it is way off the highway, and literally past the end of the road you take to get there. If it hadn't been for the GPS and the fact that is was daylight I doubt I would have found it. (Sign to hotel is less than 5 feet tall). There is NO place - NO place - nearby to get food of ANY kind. Did see wild turkeys crossing the road (seriously, had to stop for them) and there were geese on the lawn the day I left. So it is pretty, but not necessarily convenient to much of anything. It was NOT a bad hotel, again, just for my purposes (tourism in the area) not well situated.

    2
    « Don't bother with this hotel »

    This hotel used to be pretty and had dependable working rooms/equip Broken toilet when we got to room/wasn't it checked before our check in? I feel the update could be helpful/some potted flowers in lobby and entrance Lobby is unattractive/breakfast is substandard/food presentation poor/yogurt in cup curdled/coffee ok but not hot Rooms very stark and need refreshing/no pics on wall/worn dated dark furniture/old dated tile floors in bathroom Staff is ok except they should smile more Evening shift desk clerk friendly Phone in room not working to call desk about broken toilet Shower very slippery w/o mat/sign should be posted in bathroom Microwave broken Housekeeper staff Julia for room was very good Not worth 3stars/only 2 at most!

    4
    « Very enjoyable »

    Price and ratings were what originally drew me to this location. It turned out the morning breakfast was excellent but even better was the evening happy hour. How great is that!?! I started looking forward to relaxing and enjoying a drink. The bed and amenities were very acceptable. The room was on the smaller side but it was big enough for me so I have no complaints.

    5
    « The Best »

    This was the finest Best Western we have ever stayed in. The facility is beautiful as is the setting. The room was large, well equipped and clean. We slept very well an d the breakfast included was very good. Other than check in and checkout we had no involvement with the front desk but those activities were quick and courteous. The rate was high for a Best Western but reflected the location and the quality of the lodging.

    2
    « Cute hotel but not clean! »

    Lots of windows - all filthy - on the inside! Ran my finger along inside, left marks - cloudy streaks on windows in hallways, rooms and front doors....not sure how they could ignore this, made a terrible first impression. Stains on bedskirts, coffee tray not wiped, corners of bathrooms grudgy, grime around doorknobs and on door edges, A/C not working in second floor lobby and not turned on in room when we first arrived. Overall gave me the willies staying there. Could be remedied if management made sure the place got a good cleaning - and it was maintained thereafter.

    4
    « Clean, friendly, excellent location »

    This is a hidden gem. The hotel is clean, the staff friendly and the location is great for exploring the Hudson Valley. The breakfast is filling, with lots of choices and the nightly happy hour is a very nice bonus. We loved sitting out along the water just talking.

    3
    « Pretty basic - go Priceline »

    Got 2 rooms here for a Sunday night on Priceline for $90 total each. Not in a major business section of town - that can be good or bad. It was clean, staff was friendly. Advertised gym was practically non-existent - equipment that was there didn't work very well at all. Breakfast bar was probably better than most. They did have a 'bar' serviced by the front desk, which was actually pretty nice for a nightcap (happy hour free beer/wine too), but don't expect any top shelf. Price was right though. We did walk to a nearby restaurant, but there were not sidewalks to get there - not a good situation. Should have driven the quarter mile.

  • 5
    « Leisure Traveler »

    A very nice, clean and well maintained hotel. Good location and helpful and friendly staff. We would definitely stay here again. The accommodations were fine and the complimentary cocktail hour and buffet breakfast were excellent.

    4
    « Pleasant stay in Poughkeepsie »

    The hotel was well situated though making the initial turn to get to the entryway from the road is abrupt. Once on the driveway in, the unique exterior and tunneled gate were an inviting link into a nice parking area. The checkin process was a very good one. We were greeted immediately and were upgraded from our initial reservation. We are very grateful for that kindness. Please do not hear these next items as complaints, I don't mean to be harsh. I'm sure that the reason you ask for survey answers in the first place is to get overall impressions and continually improve the guest experience. The room was great (suite 117) with a beautiful view of the creek. Decor very modern and angular with clean lines - no carvings, stencils or other flourish. The carpet featured an unusual pattern of raised textured curves and lines but not "busy". Palette was earth tones and browns - could have used some more color. Air quality overall was good (given that we arrived on a very hot day) The AC was perfect and on point. We loved having the sink, microwave and mini fridge as well as the ability to move from room to room. Spacious closet. Televisions a bit on the small side (a subjective point, I know, since many home TV's are 45" and up - besides we spent most of our time outside during this visit [our first] to Poughkeepsie). Bath was good but please supply larger mats or more bath mats as the tiles in the shower were abnormally and extremely hazardous when wet. Drainage in the shower chamber can be improved as well. Can't speak about the Jacuzzi - our stay was too short to make use of it. Temperature control in the bathroom could be improved as one exits the shower and is met with equivalent of cold drafts. The mirrors over the sink were inset slightly back and not well suited to see clearly when shaving though I liked the concept of the side mirrors for alternate profile views. Not too much counter space to spread one's toiletries. My wife loved the hair dryer though. The backdoor/exit near our room was convenient as a means to reach the parking lot, but the door was initially unresponsive to key entry the first night. Apparently this was resolved the next day (which is why I didn't report it to the desk). Guests' small pets (or else some other creature) left their matter on sidewalks near back entrance and parking lot. This should definitely be addressed. Breakfast was ok but not exceptional - cereal, folded eggs and sausage patties. Coffee was tepid in the thermos and not exciting. Do it yourself waffles were a neat novelty. The fruit selection minimal. Overall, I felt like a bee buzzing from flower to flower trying to gather breakfast components from stations all around the room instead of flowing from a beginning to end in a more orderly fashion. Staff was not rude or anything but gave no salutation or well wishes on the way in or out of the breakfast area. The delightful countenance of the woman who confirmed our checkout made up for that though. Overall we were very satisfied with our stay and this is the place we'd come back to upon a return to the city. Thanks again for a pleasant experience

    4
    « Not your typical hotel location »

    We stayed at the Best Western at the Falls for a few nights while visiting Vassar. Having read reviews before our trip, I knew this wasn't going to be a luxury accommodation. Yes, it's an older hotel. Yes, the room smelled a little musty. But a trip to Target and a can of air freshener made my teen happy. I really enjoyed breakfast out on the patio each morning. I used the computer in the business center to plan the next stages of our trip. I did get a great rate from a third party site, so had I paid rack rates I probably would've expected more. But, we just needed a place to lay our head at night and this fit the bill just fine.

    4
    « Overpriced for what it is »

    Visiting family in Poughkeepsie, this is a nice location away from Route 9 strip malls. I have driven past many times and always wanted to try a stay so we finally did. Staff was friendly and complimentary drink on arrival was appreciated. This hotel seems to have a mildew problem that stems from not running the a/c enough. The lobby was very warm with solarium effect. Our room a/c was set too high and not running until we cranked it, and there was a smelly fridge that wasn't running til we turned it on either. We were very turned off by mildew in the shower. Honestly, the shower/tub looks like no one cleans it much. This would not be difficult, it needs to be sprayed and wiped down on a regular basis. The room smelled strongly of fragrance, which on top of the damp feel was not pleasant. The hotel overall looks a little worn, might be time for new carpets. Overall it was nice, but not great, and I wouldn't stay again because of the mildew. I recommend to management that you scrub the showers, keep fridges clean and on, and most importantly run your a/c at a cooler temp throughout to keep mildew under control.

    4
    « Overall excellent, except for fuzzy TV channels »

    The location is fantastic. Convenient to everything, but in a natural creek setting that makes it seem private. The breakfast was outstanding, tons of good choices. The Front Desk staff were excellent. We saw herons and geese every day on the creek. The only negative was that the TV channels in all the rooms are analog, not digital (HD), so all the channels are fuzzy and out of focus. For $140 per night, you'd think they would have good television.

    4
    « Great location, but fuzzy TV channels »

    All the rooms had analog TV signals, no HD. The Hotel is located in a very convenient place close to lots of things around Poughkeepsie. The breakfast was outstanding. The staff was excellent. The lounge was very nice, and a balcony with a view of the creek was special. We saw herons and geese every day.

    5
    « Wonderfully hidden Haven »

    My wife and I were extremely happy with this hotel. The setting is outstanding, we knew it when we waited for the geese to cross in front of us in the driveway. Our room over looked the creek and was very nice and also quiet. Don't miss staying here if coming to Poughkeepsie or anywhere close.

    3
    « Passable for One Night »

    This hotel was not what I expected from some of the reviews I read. I found it run down and shabby, not updated and posh. The pillows were lumpy, filled with torn foam--strangest thing I have ever seen in a hotel. The fragrance sprayed in the room was overwhelming. Nicest part of our stay was the breakfast room which is sunny and bright and offers a wide variety of food.

    4
    « Quiet and Restful place to Stay »

    My sister and I wanted a quiet restful place to stay in Poughkeepsie while we toured the local sites. We stayed 3 nights and we not disappointed. The local neighborhood feel of the hotel made it a nice place to relax and crash after touring all day. The staff was very welcoming and there were several very good dining places nearby. We would stay again.

    4
    « Comfortable, Serene Setting »

    Although this is an older hotel, it is updated, tastefully decorated and located in a beautiful setting. We traveled with another couple and stayed two nights while visiting the Roosevelt sites, Vanderbilt Mansion and the bridge walkway over the Hudson. Our rooms were comfortable and clean. We were happy to enjoy the complimentary glass of wine (or beer) that was offered during their "happy hour" each evening. The breakfast room was beautiful and had extra seating on a small patio. The breakfast included a very good variety, including cereals, yogurt, eggs, bacon or sausage, pastries, bread, bagels, fresh fruit and granola bars, waffles, coffee, tea, etc.. Items were replenished frequently and there was always plenty to eat. We will definitely stay there again if the opportunity arises.

  • 5
    « Posh in Poughkeepsie »

    Great holiday hotel centre for a lovely area with good restaurants. Lovely walk across bridge over Hudson and excellent fish restaurant on Quayside. Must visit F D Roosevelt old home and museum nearby- greater understanding of UK/USA relationship

    2
    « july 2016 »

    Family of 4 staying at the hotel. Breakfast was okay (scrambled eggs were hard). Second night of stay, I returned to the hotel around 2 am and found 4 muscular guys at the front entrance. 3 guys were watching his friend doing the pull up right in front of the entrance door (outside). I had to wait till he finished doing his pull up to get inside. Did not want to say anything as I smelled alcohol. I was concerned about my safety but finally i was able to get in. The front desk was empty and there was no one working inside. We checked out the next morning and I asked to speak with the manager. Instead of coming out to meet the guest, the manager asked me to walk to her office. Will not return to that hotel again.

    3
    « Adequate stay »

    The hotel was in a quiet residential neighborhood but convenient enough to the expressway. Everything was just good enough but there was nothing special. My biggest annoyance with the hotel was the size of our room (room 110). It was very cramped and had hardly any storage space. The space between the bed and the AC was very narrow and I had trouble squeezing by to get in bed. But it was clean and had a comfortable bed.

    3
    « Quiet, clean older property »

    Nice property. Very quiet location Rooms was well maintained but seemed a bit dated. Only complaint was the pillow - all the pillows were very lumpy Good coffee, okay breakfast. Friendly, helpful staff.

    4
    « Comfortable Stay »

    Elevator wasn't working at check in and we had a 2nd floor room which so not a good 1st impression. This was repaired by next day, and considering it was a holiday weekend, thought that was very good. Overall the stay was good, the room was clean and beds were comfy. Water pressure in the shower was average. Included breakfast was the best I've experienced and the happy hour cocktail was a nice treat. Patio overlooking creek was a nice place for a relaxing break. Location for Hudson River attractions was very good. LOVED Maya Café in Fishkill off Rt 9!

    4
    « A Nice, Clean, Roomy Hotel »

    Our visit started with a happy greeting from the check-in staff. Our room was nice, clean and very roomy. Although we have not had enough rain to make the falls as full as we would have liked it was still a nice view from the lobby balcony. We even watched a big turtle swim by. We indulged in the complimentary happy hour with two free bottles of beer. The continental breakfast was your average continental breakfast with some extras. We would definitely come back.

    5
    « Fresh Air and Trustworthy Staff »

    I stayed at the Inn at the Falls the night before taking a Saturday cooking class at the Culinary Institute of America. The hotel is approximately 20 minutes from CIA, situated adjacent to a small waterfall on Wappinger Creek. I was able to open the windows and let the fresh air fill the room. The staff was attentive, the room was clean, and the bed was extremely comfortable. After a restful night (and a spectacular cooking class), I rejoined others at the hotel to change before returning home. In class, we were asked to remove our rings and I had forgotten they were in my pants pocket. I realized they were missing upon arriving home 2 hours later and immediately called the hotel. They dropped everything to retrace my steps, found the rings and arranged to have them shipped to me. Staying at a hotel with a trustworthy staff is very important to me. The Inn at the Falls is now our #1 choice for accommodations in and around Poughkeepsie.

    4
    « Country Liviing Fair at Rhineback »

    We put my retired friend in charge of finding a hotel the weekend of the country living Fair. This.... was not an easy task considering that he was looking for a hotel 3 months before the fair. This hotel was about 40 minutes from the dutchess county fairgrounds. You are driving through various types of neighborhoods to get there. It's basically side street driving.Once we arrived, the hotel was clean and well run. A little dated but well kept. After a long day of strolling through the fair, the complementary wine and beer at 5:30 was a welcome site. They have a lovely deck that overlooks the falls that is very relaxing. There was a two drink maximum. The next morning , the complementary breakfast was yummy. The breakfast sandwiches, omlets and bacon and sausage were in chafing dishes . They offered bagels, pastries , juices , tea and coffee. They could have used more seating , but I guess we went at a busy time . All in all I would recommend the Best Western at the Falls. It is centrally located in the Hudson Valley with easy access to SUNY New Paltz, Marist College and the CIA. For a weekend stay it was great.

    2
    « Grossed out! »

    My husband and I were greeted by a very sweet girl at the front desk. Unfortunately that's the only positive about this trip. This hotel had a musty smell. When we opened the door to our room we had to blast the air and open the windows because there was a strong mold odor. I took a shower that night and when I turned around there was black hair (not belonging to my blonde self) in the corner of the tub. There wasn't enough parking for our car when we checked in at 11 pm, so we made our own spot and prayed no one would hit our car. Needless to say, we will never stay there again.

    5
    « Off the beaten path »

    The Best Western in Poughkeepsie is a gem. It is beside Wappinger's creek and has a lovely view where you can enjoy breakfast or just relax and watch the geese and other wildlife on the creek. It is quiet and charming. The rooms are spacious and have every amenity you could want. Hot breakfast and free wine or beer daily. Great service and friendly staff.

  • 5
    « Good place to stay »

    Close to nearby attractions such as FDR home, Vanderbilt Museum, the Walkway Bridge.. Excellent breakfast. Clean room and courteous staff. Nice setting with the creek behind the hotel. Had all amenities needed in the room - microwave, refrigerator, etc.

    4
    « Best Western stay »

    We were greeted by a smiling happy young lady who explained the amenities. The hotel & the property were nice. The free breakfast was more than we expected & the cocktail hour was a nice extra. It was off the beaten path but close to all the attractions we want to visit.

    3
    « Good location and service. Physical plant needs work. »

    Convenient to Vassar. Excellent service. Sited on a lovely stream. A patio where you can enjoy a breakfast that's included or an evening drink. But, room key did not work consistently and our first floor room was dark. We should have requested a room on the second floor. The gym needed attention: an inventory of fresh towels and better maintained or new equipment.

    4
    « Nice one night stay »

    Stayed here one night before heading for West Point and Boston. The room was large, the beds were comfortable, the wifi was strong but the cell service was iffy for me. We had no issue with the hotel layout and the rooms were furnished nicely. Hard to manuver luggage trolleyto the lobby from the parking lot. The breakfast of cheese omelets and sausage patties was average.

    5
    « room with a view »

    The Best Western Plus the Inn and Suites at the Falls in Poughkeepsie is one of the finest hotels I've ever stayed in for an on-the-road overnight. I wasn't looking for a great spa, a great restaurant, a majestic resort--just a clean, reasonable place to spend one evening. That's what a got--and with a view! Our window picture-framed a beautiful creek, replete with ducks. High recommended.

    4
    « Clean, recently remodeled »

    This is an above average Best Western. Recently remodeled. Bed and bathroom are spotless. The only complaint I have is that the hallways are long and dark and could be better lighted. Free, full breakfast bar.

    5
    « Biking Vacation in the Hudson River Valley »

    The Best Western Plus in Poughkeepsie was a wonderful place to stay when biking in this area. The hotel is situated on a river with a waterfall.....an outside deck overlooks the river. Free wine and beer are served in the early evening which gives everyone the occasion to socialize and chat with the other guests. The staff is very eager to help. One young woman googled all the biking information available in the area, presenting us with maps and guides. The rooms are spacious and clean. It was a great hotel stay.

    4
    « A good option for Vassar visiyirs »

    Clean, basic rooms in a quiet, appealing setting just up the road from Vassar. Although I didn't have a river-view, the setting was otherwise nice, and I'll definitely choose this over the route 9 options in the future. My room was equipped with a fridge and microwave.

    3
    « When you just need your head in a bed »

    We stayed here when we came up for my son's grad from CIA. Clean and quiet room, weak WiFi but a good breakfast buffet and a small bar that does an afternoon happy hour with complimentary wine. Nice wooded setting, friendly staff. 10 min drive to main part of Poughkeepsie so close to restaurants and shopping.

    5
    « Well worth the pirce »

    We stayed here for one night because we were attending a funeral in the area. You can't beat this hotel for the price. Complimentary beer & wine in the evening, breakfast in the morning, the room was large, clean and comfortable and the staff was very friendly and helpful. We were surprised and pleased with the accommodations and the other group we were staying with felt the same way. I would definitely stay here again!

  • 3
    « No Problems, No Issues »

    Needed a one nighter due to a family event. This place seemed to fit the bill as far as location was concerned. Booked a 1 - king bed room, received a handicapped accessible room, which was OK. Room clean, everything worked, no issues. One observation - for a handicapped room, I thought the height of the bed was very high - estimate about 36 inches. Perhaps that's standard.

    5
    « Much more than expected »

    Our short stay here was a very nice experience ... Not your typically cookie cutter prefab hotel. The staff was very friendly , the complimentary beer or wine was most pleasant on the patio over looking the river in the evening. A special thanks to Sandra who discovered my son's wallet that was left behind .. The hotel contacted me immediately and made arrangements to return it to him fully intact promptly. I commend the entire staff for their honesty and professionalism

    5
    « Great Getaway »

    My wife and I loved this hotel on a small river. We stayed for two nights in May 2016 when the river was flowing fast and Spring was in in early full bloom. The hotel has a lounge with inside and outside seating overlooking the river. Breakfast was included (OK food) and an evening wine or beer was complimentary. The area has lots to do. We enjoyed the FDR museum and Presidential Library, took a walk over the Hudson River and ate at the Katerina DE Medici restaurant at the Culinary Institute of America (very nice but pricy).

    4
    « Who knew?? »

    This was our first stay here in Poughkeepsie. Wish we would have found it 4 years ago when the eldest started school. Quiet location that looks off the beaten path but is not. It was only 5 minutes to the college and a whole host of restaurants but far away from the madness of rt 9. Rooms were quiet, decent sized. The sink was not in with the shower/toilet. LOVE that. Nothing more irritating than traveling with teenagers and sharing bathroom. Its the little things like being able to brush your teeth while someone is showering. Appreciated the microwave and fridge - kept those Stewart Sodas nice and cold. The daily complimentary happy hour was very welcomed after our drive up. Breakfast was not bad either - the kids loved the peanut butter/chocolate chips on the chocolate waffle. Would have been great to sit outside by the creek, but it was chilly so we had to settle for looking out the huge windows.

    4
    « kids spring break week »

    Stayed at this hotel week of April 26-29. Had to get two rooms for 6 people, two queen beds per room. The rooms were clean and spacious. The kids enjoyed their stay, their only disappointment was no pool.

    4
    « Nice place above the falls, with wine »

    We got the last room, facing parking and the street, and it was fine. Up and down a few outside steps to the lobby, which might be an issue in rain or snow, Spacious room, if a bit dark and a distinct room freshener smell. Clean and tidy, though. It's always nice to have a fridge and coffee maker. If you've stayed at midrange motels before, you know what to expect. The reason to stay here is to sit on the small patio a with complimentary wine and pretzels after a day of touring. (Not far from Storm King and Dia Beacon) You'll then be relaxed enough to drive into town, relying on GPS, for dinner. Nothing in the immediate area. Be sure to walk around to see the small falls from the road, can't see them from the hotel. Apparently, they used to be higher before a storm knocked trees into the rocks. Staff was very pleasant. A standard hotel buffet breakfast, though they generously supplied granola bars.

    2
    « no thanks »

    The hotel was very sketchy from the moment we pulled up. I'm not familiar with the hotel's history but we got very strong spiritual vibes from our room. The structure and layout of the hotel was very odd and confusing as well.

    3
    « Needs some bathroom and breakfast upgrades »

    This hotel is quite picturesque on the banks of Wappinger Creek. It's a bit removed from "downtown" Poughkeepsie, so be prepared to drive, rather than walk, to eat or shop. Our room was 318, facing the corner of Red Oak Mills Rd. and New Hackensack Rd. where it crosses the creek, but it was very quiet and we barely heard any traffic noise. Parking was free, the room was clean, free WiFi worked, but bathroom was a bit worn with rust stained tub and tile and old repairs around the spout. We asked the front desk for restaurant recommendations and they gave us a list of all the restaurants in town - not too helpful. Luckily, our tour guide at Vassar told us that graduates of the Culinary Institute of America opened restaurants in the area so we googled a few and ended up eating at Crave on Washington St. - excellent. The breakfast at the hotel the next morning, though, was underwhelming: toast, bagels, fruit, tasteless bacon and crusty scrambled eggs. On the plus side, there were cook-yourself waffles, but one waffle iron had a defective timer. The batter dispenser also didn't measure proportions, so it was a mess at the station with people overfilling the griddle and spilling batter on the counter and discarded half full cups of batter lying around. Waffles themselves were okay - kind of flat. Overall a good, average stay that could have been better with some upgrading in the bathroom and breakfast area.

    2
    « STRANGE HOTEL »

    I cannot recommend hotel. Person checking in was not friendly or helpful. Didn't smile. Had to leave hotel to go outside to get to room. Had to go down stairs and up new stairs with heavy bags. Wasn't told you can get into annex through second floor . Hotel and room layout was awkward. Room was spacious and updated but bathroom was small and awkward layout. Bedding was cheap and flimsy and brown paint on trim was dated looking. Room was on street and noisy from street and hall and neighbors. As stated in other reviews the windows at ground level were unlocked. I didn't feel safe or comfortable there and would not return. Breakfast was mediocre. Place was dark and gloomy. Could not wait to leave.

    5
    « BEST, BEST WESTERN OF ALL I HAVE BEEN TO! »

    This place was like home to me. It was in the country and had a creek out back and this one served complimentary wine and beer and the breakfast was awesome!!! The room was beautiful and the king size bed was so comfy I slept like a baby!!!

  • 4
    « Nice hotel by a pretty river 10 minutes from Vassar »

    The hotel is a comfortable, convenient location for a trip to Vassar or Poughkeepsie. It's located on a pretty river, with comfortable rooms with windows that open so you can hear the sound of the river outside. The hotel offers complimentary drinks in the downstairs bar, which is nice. Room is not super fancy but it's clean, comfy and a good size.

    4
    « Pretty location, solid hotel »

    This best western is a great value. Room was well appointed and clean, bed reasonably confortable. Complimentary drinks in the evening and good breakfast for no additional cost. Pretty location and views. We forgot something and they were even willing to mail it to us.

    4
    « Beautiful location »

    Our room looked out on the river and falls--very beautiful. The hotel was comfortable, front desk staff was fabulous and the internet was good enough to stream tennis matches from Europe. The one negative was the quality of the "free" breakfast. It was almost all carbs, not healthy at all, and very uninspiring. After the first day, we went out for breakfast.

    3
    « Good for a one night stay »

    The bed was comfortable. The room and bathroom were clean. The hotel can use some upgrading to brighten it up and renovate the bathrooms - but that being said, everything worked and I didn't feel uncomfortable there. It is a quiet and scenic location (in a residential area actually). The continental breakfast included the usual cereals, fruit, muffins, coffee, juices, waffles, toppings. The hot food offerings do need improvement - I suggest someone to make omelettes to order and drop the precooked food. Desk personnel were pleasant.

    3
    « Average AT BEST »

    The rooms are older and not kept up that well. Breakfast was crappy, it was either wet eggs and dry sausage or frozen breakfast sandwiches, that I could make myself. It was clean. WiFi never worked for me. The walls are crazy thin, I could hear the guy in the room next to me coughing.

    5
    « Easter Delight »

    This is our favorite hotel to stay for the holidays when we come to visit family. The creek is so soothing and picturesque. The staff is very helpful and accommodating. After we returned our key, our car would not start, we called triple AAA. In my nervousness, I gave the operator the wrong cell number. The travel company called the hotel and the hotel manager assisted me in my dilemma. We eventually were able to drive home. If I had to be stranded, I'm happy it was at the Best Western Hotel parking lot.

    2
    « One Night.... »

    My husband and I stayed here just one night as it was the half way point for my cousin and I to visit. The location is good and view of the falls we had from our room was nice. The added extra of the free 2 drinks at the happy hour held in the seating area off of the lobby was a bonus. Free standard fare breakfast was also included. That being said, this hotel is in drastic need of a renovation!! Carpets throughout were old and not particularly clean. The rooms are dated, the windows in the room were dirty, as was the corners and baseboard in the bathroom, and also the bathtub looked like it had been painted or something and the paint was cracked and peeling. Also, in the morning as we were downstairs having our breakfast, there was an individual that was allowed to sit there, much to the annoyance of many I might add, and blast gospel music from some sort of speaker clipped to his waist. I have never been subjected to anything remotely close to that at any other hotel I have ever stayed at in my life. Needless to say, we won't be returning.

    4
    « Great for Vassar visits »

    I've been staying at the Inn at the Falls for the past 5 years. It's close to Vassar, Marist and the Culinary Institute. Always a comfortable stay. Complimentary drinks in the evening were appreciated.

    4
    « Pleasant stay »

    My girlfriend and I have stayed here twice (once in February, once in March) and we enjoyed both stays. The location is modestly scenic, and if the weather's nice it's pleasant to relax on the deck. There is free Wi-Fi. There is complimentary breakfast -- decent, but with really cheap bacon. You also get the benefit of complimentary drinks from the bar during the evening. All in all, thumbs-up.

    5
    « Great place »

    We have stayed here twice, both times in s two room jacuzzi suite. This visit included a happy hour with two free drinks per guest. The common area is lovely looking over the creek and the falls. Our room had the same view. The setting is beautiful. Room was great as well. Highly recommend. Any questions just email

  • 4
    « a lovely setting »

    as expected a very nice hotel as nice as the one in los angeles from 4 years ago the "plus" offers updated rooms and bedding the lobby was pleasant and inviting the parking was somewhat limited but sufficient for our needs

    5
    « Best Western Inn at the Falls »

    Suites are very nice, hot tub that was clean with clean jets, comfortable bed, The staff was very helpful and friendly. Beautiful stream behind it. Nice breakfast in the morning. I would recommend this hotel.

    4
    « Overnighter, decent hotel: good staff »

    Stayed here this past Saturday night. The check-in was easy & pleasant with Octavia. She was very nice & helpful. Then the barteder was very nice & accommodating, can't remember her name. Handled our big party well. We had missed the breakfast the next day with the change in time, but the staff (Juliet?) was very helpful with our kids. Overall, a nice hotel in the area. the river was nice (small), but with window opened, the current was good to hear.

    5
    « Staying at The Inn - Poughkeepsie, NY »

    We ALWAYS stay here (except when it booked) - the location is perfect - it's quiet and the staff is always more than helpful - the Breakfast is amazing - many selections - and the lobby/dining area is immaculate - just like the rooms - the beds provide the best night sleep we've ever had! We've stayed at other area hotels, but The Inn is just the BEST, Best Western!!!

    5
    « I like this place »

    The only small quibble is it's 6 miles from town, but I found going New Hackensack Rd was an easier ride to and from. A cute hotel, pleasant service, spacious rooms, happy hour w/ free beer and wine, good sized breakfast, a nice location. Plus they seem to be offered on Priceline Express deals. No complaints.

    3
    « Noisy Room »

    The hotel itself and staff were very nice. The bartender at the cocktail hour was super friendly and the breakfast was decent. The room was clean and the bed was comfortable. Our room was facing the road and was quite noisy. We heard the kids in the room next to us the whole night. This hotel says it is not pet friendly but it does allow dogs in a few rooms apparently because the dogs across the hall from us were barking like crazy every time they heard a door open or close... very annoying. I asked at the front desk if this was allowed and they said yes. Avoid room 103.

    5
    « Great stay...if you're visiting CIA it's really close by »

    Great experience! Great service, comfortable bed and I never sleep well the first night at any hotel, and this one I got a great night of sleep. The breakfast was complete with hot, fresh entries. Coffee...amazing! The view was beautiful as well. If my daughter decides to go to the CIA my husband and I will certainly return to your hotel.

    5
    « Great Best Western near Vassar »

    The Inn at the Falls is a well-run and staffed Best Western in a lovely setting, yet 5 minutes from Vassar College campus. The rooms are well-appointed and very comfortable. As a bonus, it has pet-friendly rooms!

    5
    « Beautiful & Quite »

    My stay was beautiful & fantastic. I have stayed at a lot of hotels and I can say this is the best one I been to. Tops all of the other ones. The structure of the hotel is beautiful in side and out. And I love that the hallways where nice and warm. And the scenery was beautiful. The room was fantastic very roomy had everything you needed, bed was comfortable loved the pillows. Also loved the shower. I wish my hot water would stay that hot. And the tub was so nice to soak in. Its was a incredible 3 day get away. The breakfast was great had a big selections good coffee all day long. The front desk staff Octavia,Judith,Kai, & Tearrance was fantastic at there job very promp, helpful and did everything with a warm welcome smile. The manager Carol is fantastic at her job she was very helpful, friendly and had a warm welcome smile to. I will defiantly be coming back and I hope next time I can stay longer but I had to come back to reality. You defiantly want to stay here if you want a quite get away and good staff.

    5
    « Just stopping on the way through... »

    Very nice, friendly staff. Checked in after a good Mexican dinner at "Margaritas". Bed was very comfortable, our room had a great view of the creek/river. Bathroom was nicely appointed but on the smaller side. Breakfast had nice selection of coffee/tea, and standard continental fare.

  • 2
    « Skip the breakfast area if the outside temperature is below 32 degrees »

    Reception area and hallways were very cold upon check-in (4 pm) and in the morning (8 am). It got MUCH WORSE as we went to the breakfast area-it was probably 55-58 degrees in this areas. A L L tabletops, granite shelves were FREEZING, FREEZING. Yes, I acknowledge that it was unusually cold outside but the staff should have brought in heaters. They were dressed in fleece tops/ jackets and scarfs. What impression does that give to your guests? After just about 10 minutes, hot coffee that was poured had to be microwaved to heat it up. This morning experience was VERY unpleasant. Another guest in the 200 area noted that there were no pictures on any walls in their guest room. Check in staff was making negative comments about the computer system.

    4
    « BEST Western »

    Good hotel, very accommodating staff, lovely area, I plan to come back. I enjoy using my Best Western rewards. The cocktail hour was very nice to enjoy after a long day. This will be the location I plan to return to, and seeing as my work brings me back here often, I look forward to using this establishment.

    5
    « DARLING HOTEL AND GREAT VALUE FOR THE MONEY »

    The BW Inn & Suites is clean, very nicely decorated, and a very friendly place. The rooms are large and the beds and pillows very comfortable. We had a darling view of a brook or stream below. I would not expect actual "water falls,' but the view is lovely. Everyone at breakfast can have a view of the stream/little river regardless of their room location. Close to everything. Extremely accommodating hotel staff. Great place!

    5
    « excellent stay »

    The hotel is a terrific value, nice large rooms and free breakfast and parking. nice staff as well. A large group of high school hockey players came at the same time so breakfast was crowded and somewhat short of food temporarily but the staff brought out more quickly once notified.

    3
    « Decent hotel, a bit out of the way location »

    Hotel points out that they are located by a waterfall in river - and it is - but you cannot see it from hotel. The view is walking over to busy road bridge. Room was quite acceptable. Breakfast area is a bit small. Overall an average stay. btw = why cant hotels install shower controls that are easy to figure out? I could not get the water hot enough because the darn knob was messed up. This - shower knob control - seems to be a common error in hotel to me. Why?

    2
    « Not impressed »

    Got in real late last night. 1:00AM this morning actually. The man at the desk was pleasant enough for that time of night. He checked us in and gave us room #218. The room was on the 2nd floor, the furthest room possible from the lobby which wasn't a problem but when we got to the room, the room cards wouldn't open the door. We tried each card several times and just kept seeing the red flashing light. I left everything at the door and walked the trek back to the lobby. The attendant was nowhere to be seen. I rang the bell several times and looked around and couldn't find him for at least 5 minutes. He finally came out and I told him the cards didn't work. He said they've been having problems with that room. Why give us that room if there were problems with the door!! At this point I was exhausted. He swiped the cards again and I made the long trek back to the room. The cards didn't work again! So annoying! If it was earlier, it probably wouldn't have bothered me but we needed to sleep since we were getting up at 7:00AM to catch a train. We didn't have much time to sleep as it was. The attendant did come up to make sure the door worked and he saw that it didn't. He did have another room's card keys ready in case room 218's didn't work again. That was considerate, at least. Now room 202 was clear on the other side of where we were so we trudged back wearily and tired where we finally get to the room and the attendant opens it for us. The room was clearly supposedly cleaned (beds were made, new linens). There were a few cereal (Chex) pieces on the floor near the night stand. Other small wrappers here and there. Not terrible but clearly the room wasn't the way I expected a Best Western to be. Let alone a Best Western PLUS! We got ready for bed and managed to sleep a bit. The room was cold and the bed linens were not warm. Seemed like Spring/Summer-like linens were on. Very thin blankets and bedspreads. Seemed like someone knocked on the door early in the morning, maybe to put our hotel receipt under the door? Not a very quiet room. Heard other guests in the early morning. Also, the toilet didn't flush properly. The water wouldn't flush anything away. The "full" breakfast in the morning was mediocre to say the least. We were completely spoiled at the Best Western in Victor, NY. See my review for that one! My son took a bagel and apple to go. Just a very strange set up. Noticed the waffle maker in a little alcove. No one was there to help or replenish. I didn't eat anything. We just left at 8:00am. Won't be staying there again.

    4
    « Most different and scenic hotel in Poughkeepsie area »

    Very nice experience at this hotel. I had just a few issues which kept me from rating this excellent. I have a lot of experience staying in Pough. area and this is the place I would go back to. Far different and better than the usual chains on Rt 9. Our issues were not all that significant. We opted for a suite and it was extremely roomy and comfortable.

    5
    « Good hotel, great value. »

    Everyone was very pleasant and helpful. Plenty of parking and the room was clean and in good order. The breakfast selection was ample and included hot breakfast sandwiches, cereal, bagels, toast, and coffee and juices.

    4
    « Unique Hotel Felt More Like An Inn »

    A very unique hotel close to Marist College. The hotel had a feel of an old house or manor. The rooms were large and clean. The common area had a fireplace and a nice outdoor patio. Complimentary breakfast was also served in the common area, with hard boiled eggs, hot pockets, waffles, oatmeal, and fruit. Each guest also gets two complimentary drinks (beer and wine in the early evening. No pool though. Overall, a nice stay.

    5
    « Location was prefect for us »

    Very happy with everything. Beds could have been a little more comfortable which is one of the most important items at any place we stay. The room we received (we did not specify anything particular) would have been exactly what our profile would have requested. Spot on

  • 1
    « Poor Management, Unkept and Dirty »

    The location and building were great, but the interior is dirty and the manager doesn't seem to care. I booked four nights but checked out after the first. In my room were food crumbs on the bed and floor; drips of something on the doors; the tub was painted and the paint was pealing; the windows overlooking the river were filthy. The carpet in the halls and elevator looked like they had not been cleaned in some time.

    5
    « Overnight trip in Poughkeepsie »

    I was in the area for an event hosted by the wine trail and stayed here with some friends. We had a great time. We were greeted by Kai, who was so sweet and gave us suggestions for dinner. The hotel has a small bar, coffee and tea (that I think they provide all day long) and the room was comfy. They provide free continental, although I didn't wake up in time to experience it. Every staff member we cam in to contact with was kind, even when we realized we needed additional towels, Kai got them for us. All in all I would stay here again. I just caught the view on the way out because it was dark when we checked in but it was nice as well. All in all good value.

    4
    « It's worth the drive »

    This hotel is located about five minutes outside of Poughkeepsie on some side roads. But it is a welcoming place, with complimentary wine and beer in the late afternoons. The rooms are spacious and the staff is helpful. It's a little noisier than you'd expect since it is out of town, but a nearby road does get some heavy traffic. Because of a dry spell, the falls just outside the hotel were more like a trickle when we stayed, but that's OK. It is a nice place to stay all the same.

    4
    « Trip to NY »

    Very satisfied with our stay. We came North for a wedding and decided to stay in the Poughkeepsie are for 2 nights prior to attending the wedding. Everything fell into place quite nicely. All in all a stress free adventure.

    2
    « Be careful which room you get - some are very noisy »

    The hotel is a bit dated, but the location next to the river & falls is nice when having breakfast. My big complaint is that the hotel fronts a busy roadway right next to a signal, so traffic is constantly slowly downed and then starting up. My room faced the road and the noise was horrific. I asked the front desk for earplugs, which should be mandatory for those rooms, and they didn't have any. Also it was two weeks since daylight savings ended and my room clock had not be changed. I probably would have given a better review if I'd gotten a different room, but when I complained and asked to be switched, they said the place was full.

    4
    « Nice, quiet stay »

    This is a nice hotel in a quiet, residential area that is close to Vassar College and the Walkway Over the Hudson. Good restaurants close by. We did a girls weekend and found it just right for our needs.

    5
    « Excellent Service »

    The staff really rolls out the red carpet for you. I was very impressed with the level of service from all the staff. Coming in late at nite they were still willing to serve at the lounge. The breakfast was excellent couldn't get a better breakfast at a diner

    4
    « Good choice »

    Good choice for the money and quality. Hotel is very clean and comfort. Internet speed is fast, breakfast is good for the price you pay. Overall experience is satisfactory. Highly recommended for business and pleasure stay

    3
    « Best Western at the Falls »

    Nice hotel for the price. Rooms are a bit small but has everything you need. They have a nice cold breakfast with do it yourself waffle with all the fixings and a happy hour which was a surprise. Nice deck off side looking out to a local creek.

    5
    « Friendly Experience »

    We checked in after a full day exploring FDR's home as well as a very tasty meal at the Culinary Institute of America. As soon as we checked in we were told that it was about to be Happy Hour and we were given two coupons each. Perfect, we tossed our bags into our room and went to the bar area. The wine and beers offered were just ok but when my wife asked for a Johnny Walker and was told it was $5 she said yes and got an amazing pour and she was so happy. The bartender was a lovely young lady who was fun to talk to. After our drinks we walked to a restaurant the hotel recommended and we were happy with that too. Our rooms were nice sized and the beds were comfortable. That is what we wanted and were totally happy with our choice of this hotel. In the morning, our breakfast has good. Nothing special about it but then we were prepared by what we read and it was filling. If you are back that way again we would definitely stay here again.

  • 4
    « Great weekend accommodations at this hotel »

    Booked three rooms for six adults this past weekend at the Best Wester PLUS. The location was ideal as Storm King, Dia Beacon and the Bridge Walkway were on our itinerary and this hotel was not far away. The rooms with two queen beds are large. The suite even had a jacuzzi tub. And the living room was ideal for meet ups with everyone. The hotel is situated on a creek , which provides a nice setting and view. The lobby also serves as the breakfast room and bar and has a communal tv and fireplace. Octavia at the front desk was accommodating and pleasant and went out of her way to assist us when needed. The free wifi was a great amenity. The tv service on all three rooms was blurry...but as we had lots to do was not necessary. Would definitely recommend this hotel.

    3
    « Not bad and inexpensive »

    Stayed here for a night and was quite surprised at the size of our room. It had a living room area and a bedroom with one King size bed. The bathroom also had a hot tub but I didn't get a chance to use it. I will say that the shower is quite large but be careful, it's really slippery. Seriously, hold on to those rails. Oh and while this hotel says it's pet friendly, you cannot leave you pet in your room unattended. They make you sign a form where they can charge you $400 if you don't comply to that. Oh and my TV reception was fuzzy... and that was for both tv's (yes you get 2 tv's)

    4
    « Sleeping INN Poughkeepsie »

    Very satisfied. No complaints. Certainly provided the ammentities necessary for a comfortable stay. Was looking for the Best Western brand, which is limited in choices in the Poughkeepsie and surrounding area.

    5
    « Good Hotel , NIce Views, Convenient Location »

    We stayed at this hotel whole visiting Hyde Park. Our standard room with 2 queen beds was a good size. The rate for the room was very reasonable . We enjoyed the happy hour and the breakfast. There is a pretty balcony outside the breakfast room.

    3
    « Interesting hotel nice setting »

    Easy checkin. Comfortable updated room. We were on the highway side and did have road noise. Didn't bother me but my wife was initially unhappy. Comfortable beds. Internet fast enough for Netflix. Breakfast better than expected. Waffles, instant oatmeal, microwaveable breakfast sandwiches and assortment of usual items. Hotel sits along a creek. Good place for the price.

    3
    « Nice weekend stay »

    This hotel is situated on a beautiful creek. It is tucked away, but we liked that as we were looking for something quiet. The room was clean, although a little small. We had trouble with placement for suitcases for two adults and two teens. The front office staff did not seem very professional. I had trouble getting someone to pick up when I called in the evenings. Also, the morning of checkout the front desk gal was smoking outside within a couple of feet of the front door, chatting with some friends. I had to walk through the smoke to stand at an empty desk. She handed over her cigarette to a friend and ran in. I thought this was very unprofessional. We did get a great military rate for the room and the continental breakfast was adequate, so I guess I shouldn't complain. In the evening they have complimentary wine in the lounge. I was very surprised by this and we did take advantage. Overall this is a good place to stay, just not pleased with the professionalism of the staff.

    5
    « Nice views, nice hotel »

    I traveled to the area on business and try to stay at the Best Western when I can. The staff was great, as were the amenities. The room was clean and comfortable. Very happy with the hotel and will be back.

    1
    « So Many Things Wrong, water, sewer smells, black grout... »

    This hotel is SERIOUSLY in need of MAJOR renovation. The grout in the shower was black around the faucet, very poorly applied after apparent repairs in the area; rust stains were "dripping" from hold bar in tub (I have photos); heavy coats of paint were chipped on doors and mouldings (who does this anymore? by the time a hotel needs a coat of paint, most are remodeled, you almost never see paint chips anywhere anymore!), The room was dingy, dark, and unwelcoming, to say the least. The bedspread was wrinkled badly as if piled on the floor in a corner for days.The welcome area was dark and old-fashioned. How it got the totally misleading "plus" designation is beyond imagination. MOST WORRISOME was a POSTED WATER CAUTION from the city. As a result, I did not shower, wash my hands, or brush my teeth in fear of contamination. The person at the desk tried to "reassure" us by saying she drank a glass and "nothing happened." There was also a sewer smell in the hall and an even stronger one in the parking lot. We would have left immediately but I knew from previous calls there were no rooms available elsewhere. To be sure, I called two more hotels to no avail.As a result, we slept and left immediately, afraid also to eat anything not prepackaged in the free breakfast. Both employees were seen in full view the evening before alongside the driveway, smoking, (and watching us watching them, as if feeling guilty) when they should have been on duty. It was most certainly the worst night of our trip, and to pay $200 for it is beyond belief, when we stayed at BRAND NEW similar type hotels for less.

    4
    « Really Nice »

    It was much better than expected, Even if there wasn't a restaurant in the hotel, the breakfast was ok, there was a bar and the bedroom was bigger than expected. The employees were really nice, helpful, happy and friendly.

    3
    « Reasonable hotel by the river »

    Nice property by the river. Rooms were large and had everything you needed. Room seemed a little unclean and found droppings of some kind on the carpet. The outdoor terrace overlooking the river was nice as was watching the bird life. On the outskirts of Poughkeepsie so not really close to anything, more of a rural/country area. Breakfast was alright but nothing outstanding. They did offer complimentary drinks in the afternoon which was pleasant. Was generally very quiet throughout.

  • 4
    « Good Hotel »

    The hotel is very nice, rooms are comfortable and it is quiet. The breakfast is not great, but adequate of you are in a hurry. If you are not in a hurry, there are options close buy. Staff is very nice.

    5
    « Elaine »

    We really enjoyed the hotel because it was quiet without a pool or children. The cocktail hour was great, too. It was in a quiet residential area . The staff was very helpful. The breakfast selection was very good.

    2
    « Spooky inside and out »

    Was recently some other private facility. The parking is not good. The close neighborhood a bit dicey, even though you have Vassar near by. But truly spooky was water supply not acceptable, by health department, and they hide the notice on it. Do not use water in room, if you specifically ask about it they say "Well yes, but you can carry a cup to the 3rd floor gym and fill it up there", really. The check attendant was yawning from early afternoon to late everytime we passed the greeting desk. The carpet in the room needs replacement immediately and we found an airsickness bag from Delta in the room. The bed was a recent replacement so it was ok for sleep. Found dirty extra pillow in closet. Housekeeping needs help.

    5
    « visit back home »

    I've stay at a few hotels in the area have found this one the best that I've stayed at. Will stay again. They had breakfast and a manager greet at 5.30pm where they offered beer wine and soda just overall clean and friendly hotel

    4
    « Very good Vassar College hotel option »

    The Inn at the Falls offers very comfortable rooms in a quiet setting close to Vassar College. The staff is terrific and the service very good. As a bonus, it is one of the few hotels that accept pets!

    3
    « Historic Building Reinvented as a hotel »

    This is a very old building that has been through many iterations since the early 20th century when it was built. It has had additions built on it and has recently become a Best Western Hotel. Due to the lack of rain this year the falls portion has just become a trickle of water behind the building. There is a nice patio in the rear of the breakfast room that also serves beer and wine in the afternoon. The free breakfast is OK and has much more that a continental breakfast. Loads of free parking. Hotel staff is friendly and helpful. Restaurants are a short drive from the hotel in Poughkeepsie and Hyde Park. A little drive to all the FDR historical sights and the Culinary Institute of America but dooable in twenty minutes.

    3
    « Overpriced hotel, underwhelming facility »

    Although the hotel is very attractive from the outside, in a nice wooded setting, it suffers from a number of major drawbacks. First, it is not conveniently located. It isn't near a major highway or the center of the city. It's a bit of a drive from the hotel to other places we wanted to see in the area. Second, although the room was large and comfortable, the walls are very thin and we could hear everything going on in the adjacent room. Third, the bathroom space is quite limited, with no counter area for toiletries. And finally, the breakfast offerings were very limited. The only hot item was do it yourself waffles, and the refrigerator case offered prepackaged Jimmy Dean sausage sandwiches. There also aren't many tables in the breakfast room - on a busier day it would have been hard to find seating. This isn't what I expect for $172 a night, compared to not much more than $100 that we paid for similar hotels in other cities on this trip.

    4
    « Clean, welcoming and affordable home base »

    We chose this hotel as a halfway point for a family reunion. The staff were very welcoming and the rooms were clean. The view of the river was beautiful, but there really is no path that is walkable. Some of the photos are deceiving(ie. the lounge/bar is also the breakfast room- so not as big as it appears, the fitness room barely fit our party of 4 but the equipment was quality stuff and it had a view of the water). The staff were really what made the place feel like home and my group enjoyed the complimentary Happy hour while we played a game at one of the tables. I would stay here again if I am in the area. The beds were comfortable, the breakfast was acceptable and the common areas were friendly. Just don't expect the luxurious lounge and bar that the photo suggests.

    3
    « Wonderful location »

    This hotel is located on a lovely spot with view on the river. It looks nice. We arrived and got an upgrade to a suite so that was very nice. The room was big and beautiful. Only in my opinion it was not as clean as it should have been. The staff was friendly, the breakfast room was nice only the breakfast itself was limited. I missed for example fresh juice and natural flavoured yoghurt.

 

Getting to the hotel ...

All directions
·From: the north, Take the NYS thruway, I-87 south to Exit 18, turn right on Route 299, turn right on Route 9W and exit at Mid Hudson Bridge. Take Route 9 south. Turn right on Spackenkill Road go to intersection of Route 77, make a left on Red Oaks Mill Road the BEST WESTERN PLUS The Inn & Suites at the Falls. ·From: the south, Take Henry Hudson Parkway north to the Saw Mill River Parkway that turns in to the Taconic State Parkway. Take Route 55 west to Titusville Road. Turn left on Red Oaks Mill Road to the BEST WESTERN PLUS The Inn & Suites at the Falls. ·From: the east, Take Route 84 West to Exit 16N, take the Taconic State Parkway, take Route 55 West to Titusville Road. Turn left on Red ...

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