BEST WESTERN Hotel Porterville Inn,  Porterville

3.5/5  - based on 190 guest reviews.
350 W Montgomery Avenue, 93257-5965, Porterville, United States - See map
+1 559 781 7411 +1 559 781 8910

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Dates

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Free parking
    Free parking
  • Massage services
    Massage services
  • Outdoor parking
    Outdoor parking
  • Spa
    Spa
  • Onsite laundry
    Onsite laundry
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 190 traveler reviews
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A warm and inviting staff welcomes you at the BEST WESTERN Porterville Inn. Experience small town hospitality and charm where the local scenery and beauty will captivate you and invite your senses to awake with pine trees and fresh country air. The possibilities of adventure and relaxation will draw you in with a short drive to Sequoia National Park and Sequoia National Monument. The BEST WESTERN Porterville Inn is located in the heart of Porterville with easy access to everything. We are less than a half mile from Porterville College and Downtown Porterville. The McDermont Field House and Porterville Municipal Airport is just a few minutes away. The BEST WESTERN Porterville Inn provides both business and leisure travelers a comfortable and pleasant experience. By providing an unsurpassed degree of service, we are dedicated to ensuring our guests the utmost level of comfort. The BEST WESTERN Porterville Inn is a quaint hotel with all the comforts of your home away from home. For an intimate setting, guests can enjoy breakfast each morning in the casual ambiance of our breakfast room. The BEST WESTERN Porterville Inn offers an extended continental breakfast with an abundant variety of fresh items along with "make your own Belgian waffles. " Guest can also enjoy the 24-hour Denny's Restaurant on site. Guests can relax in our outdoor pool, whirlpool, and sun deck. All of our guest rooms feature full granite showers and vanities, television with pay-per-view movies, extended cable channels, and complimentary wireless high speed Internet access, private voicemail, hair dryer, coffee and tea service, and iron and ironing boards. Our new signature bedding includes triple sheet bedding and pillow tops. Ample parking is always complimentary. Enjoy your stay.

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Room 1

Guest reviews


in partnership withtrip advisor img
based on 190 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
49
Verygood
 
73
Medium
 
46
Poor
 
13
Horrible
 
9
Business Business 48
Couples Couples 38
Family Family 63
Friends getaway Friends getaway 21
Solo travel Solo travel 12
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Porterville Inn,Porterville
  • 5
    « Fantastic »

    will always choose Best Western as my hotel! The rooms are clean and the staff is very hospital. The complimentary breakfast is a good way to start the morning! I used the laundry room at my last stay and was very happy with the results.

    3
    « A good place to stay for a night! »

    I've stayed at many Best Westerns as I travel frequently on business and also for pleasure. This Best Western was typical of many that I've stayed at. The room was clean, the hotel was reasonably quiet and I had a good night's stay. The breakfast room opened a couple minutes late, not a big deal but I was on a tight schedule that day. I would stay here again.

    4
    « Reasonable Price for Good Service »

    Overall, the service, quality and price at Best Western is excellent. However, it only takes "one bad apple" to change the excellent rating to good. The hotel staff were friendly and courteous. However, the lady who worked the Breakfast Area, Veronica was very rude and unpleasant. I was standing behind Veronica while waiting for her to put the yogurt in the fridge. Instead of a smile, she looked at me and my young son, and rudely looked at us and said, "What?" in a very negative, rude and condescending manner. Not once did she smile! My sisters and friends all felt that she should not be working in a service-industry environment. We felt she did not want to be at work. If she was experiencing any personal problems, she should have just put that behind her as soon as she stepped into work. I would have given my overall stay a 9-10, but because of her, she made my experience a "7". Manager should provide her with constructive criticism. Veronica's attitude should be pleasant and not "angry". I usually stay at BW when I visit Porterville but if I experience this kind of attitude again in the future, I will not stay here regardless of how clean or nice the hotel is. Workers need to be mindful and courteous of their guests. Otherwise, guests will take their business elsewhere. :-(

    5
    « Anthony's Review »

    This Best Western found me a room right away even though my reservation was to begin the following day. The staff is always courteous and helpful and attend my needs in a timely manner. Check In and Check Out is quick and easy. This time my wife left clothes and when I returned home a voicemail informed me of this situation and we were able to arrange for return of the items. I look forward to return in November when I visit friends in Porterville and highly suggest others stay at this Best Western.

    1
    « Terrible motel »

    A/C was very loud in room! Couldn't sleep. Spa/whirlpool heater didn't work. An employee told us it had been out for at least a year. We stay at a hotel/motel that has at least a 3 star rating mainly for the whirlpool/spa, which we like after a long drive. This motel was miserable.

    4
    « Nice Clean Rooms »

    We stayed only one night, and it was fine. Not exceptional, but not bad. Check in was efficient, not friendly. Housekeeping staff congregated everywhere, but since we stayed only one night, I have no idea if it affected the room cleaning. Breakfast was typical BW quality and variety, except that they did not carry cream cheese.

    2
    « Very poor customer service »

    We booked a room for our family vacation and exploration. We specifically chose to pay during check in at the hotel. After a tiring and long day during in the winding road at sequoia national park, we were ready to end the day and just rest only to find out that our reservation was cancelled without us being contacted. I have 2kids who are tired and hungry. I just can't believe it. This is my first negative review here. I'm just really disappointed.

    3
    « Friendly staff »

    Check in was easy and the hotel staff very helpful and friendly. The hotel itself can use a little paint to touch up the walls. Not a place I would choose to stay but there were no other rooms available at any of the other hotels nearby. It's worth the low price you pay if that's what your looking for. Otherwise comfortable, clean and quiet. About a 15 minute drive to the Sequoia forest entrance. Free breakfast.

    3
    « Poor customer service »

    The front desk was very rude and made me wait around while he had a personal conversation with another employee. I also stood around while he stapled papers and answered phone calls. Break fast staff was rude and told me to eat with my fingers because they were out of plastic spoons.

    3
    « double check your reservations and bill »

    For the money value, this hotel is great. The proximity to Sequioa and Kings Canyon National Parks is the main attraction. There are plenty of places to eat nearby. But, seriously, confirm and double check your reservation before arrival. The staffs were somewhat easily confused.

  • 5
    « Great Place to Stay »

    We were doing a road trip through America and we were on a tight budget. This Hotel was great value for money and we really enjoyed our stay there, if you have the chance to stay here we highly recommend them. We only had one issue with the hotel and that was the access card to the room needed to be reset, due to me putting it next to my phone.

    5
    « Last minute one-nighter, completely satisfied »

    Booked this hotel at midnight after the Fairfield Inn Visalia Tulare kicked out our reservation for no good reason. The front desk lady gave us AAA rate out of kindness, though she could have charged us anything. The room itself (2 queen) was large and clean, and fulfilled all our needs. As a family of four this is not always a given. Example: I counted at least 8 electrical sockets for our use, including in the bed lamp and in the front of the microwave, nice touch as we had many electronic devices desperate to be charged. The breakfast far exceeded our expectations, with eggs, sausage, toast, muffins etc, yogurt, cereal, juice, coffee and tea and even instant oatmeal. The only caveat was that all 8 tables in the breakfast room were taken and we had to wait a few minutes. Adding a couple of extra tables outside the room could solve this. Overall, wish we had booked this one in advance and saved us the hassle.

    5
    « Porterville Best Western Outstaning »

    Best Western Porterville, CA has the most friendly, caring, and professional staff. Service is expedient and all theStaff are like family and they treat clients as if they are family. The rooms are clean and breakfast is nutritional. Staff goes out of the way to help customers

    2
    « Too bad... »

    Unfortunately, this BW property did not live up to the comfort, good quality and value that I expect from BW. The carpets in the rooms were very dirty. The AC was not efficient. The pool light was out and surrounding area was not safely lit. The beds were also uncomfortable. Although the staff was friendly and the breakfast was pretty good, I will not being staying at this property again. It desperately needs UPDATING!

    2
    « Hotel »

    The staff are great but the hotel needs to be updated and the rooms are dingy and old looking. Hint of smoke in the room. The breakfast was nice to have but it was not like other hotels offer. The couch seat had a blood stain and was flipped over so we could not see until we used the sofa bed. Did not like my child sleeping on it.

    5
    « Needed a room after release from hospital »

    Everything was extremely satisfactory and appreciated on a short notice from the release from the hospital - a room was available and the check in was smooth. Daniel the clerk, offered to know if I had AAA so he could apply the discount which was very much appreciated on this emergency stay.

    5
    « Patti's Review »

    This Best Western has consistently provided a safe, quality stay on our trips to California for business or in transit to Vegas to visit daughter and grandkids. I would reccommend this motel highly. this stay, I utilized the guest laundry which was reasonably priced. Staff have always been couteous and helpful. We especially like the hot breakfast which compared to other chains has a greater number of choices.

    4
    « Nice stay for our trip to Sequoia »

    We recently visited Sequoia National Park and stayed at this hotel for one of the nights of our vacation. It was clean and well taken care of. The hotel staff did a good job and the free breakfast was pretty good too. I'd recommend this to others passing through.

    4
    « Clean »

    Very clean. Staff was great. It was one of the nicer hotels in town. I would for sure stay at this hotel again. Right next to several different restaurants, and it was very quiet. Price was also pretty good for the value and has a great pool which comes in handy with this California heat.

    4
    « good hotel - great bf, quiet & convenient »

    Nicely located, was 2 night stay for us visiting Sequoia NP. not far from park and town have all you may need to offer. gr8 break fast, never run out of anything which I liked most. small room but was sufficient for us.

  • 4
    « Good value »

    The room was very nice. It was clean, well furnished and quiet. We had a nice view of the pool from the second floor. The staff was very friendly and helpful. Breakfast was very good. We had cheese omelettes, sausages, muffins, yogurt, fresh fruit, coffee and juice. They also had waffles. The hotel is conveniently located and away from traffic congestion. The price for the room was very reasonable. It was much cheaper than the Holiday Inn Express next door. This is probably because it is a much older hotel and not in "perfect shape." It was good enough for us, though. We would stay here again.

    5
    « everything was presentable as we got in »

    we had a great stay,very convienient ,pool was clean and had a good variety for breakfast,clean room and towels. the outside of hotel was nice and clean. parking looked secured and quiet.easy excess to rooms

    3
    « Needs improvement »

    Areas on need of improvement.....reservation, check in. Did not consider initial request for room type or location. No help with map, etc to indicate room location. No consideration for needs of 2 physically disabled persons. Etc., etc.,

    5
    « Porterville Best Western is AWESOME »

    The Staff at the Porterville Best Western is the not-so-secret-anymore gem that makes this BW OUTSTANDING! They are professional, friendly, and go out of their way to assist the customer. Innkeeper John Salas, Minnie, Nereida, Jay, Daniel, Nancy all contribute to a relaxing stay while I'm in Porterville CA for business

    5
    « Awesome hotel »

    Were worried that we didn't book the hotel next door (holiday inn??) But when I checked in with the guy at the hotel he was so friendly and cheerful that I felt better...then we went down the hall and it honestly reminded me of a nicer Bates hotel, then we got to our room and the furniture was new and very nice, everything was clean, and the bed and pillows were super comfy! I used to work as a consultant for paint colors so the fact that there was no color bothered me but not my husband. Ha! The room just lacked warmth. If you need any help let me know!

    1
    « Will never stay here again »

    The shower had mold growing in it, the baseboards were filthy, the light switch was filthy. The key cards did not work. The hairdryer plug kept coming lose. Only one bar soap to share between the sink and the shower. The toilet seat was up when I checked in. Although the hotel was not sold out, my room was next to an exterior door that kept slamming, and the noisiest ice maker.

    4
    « Not a bad stay at all »

    Everything about this stay was great. The gal at check in was nice and a pleasure to talk to and was genuinely interested in why we were visiting, the room was clean, the breakfast was great, not as much noise as other reviews stated. The only thing that we didn't enjoy was the bed, it was not super comfortable otherwise it was great.

    2
    « Porterville BW Stay »

    The cleanliness of the room was disappointing. There was a large wet looking spot on the bench, debris on the floor and chairs, and other people's hair all over the 2 chairs in the room. The exterior doors to the hotel, while having card readers, were not locked, you did not need a card to enter any of the doors to the building. Being that there was police activity involving an attempted stabbing on site the evening of our stay, which resulted in people being removed from the property in handcuffs, security would need to be improved before I would recommend this particular motel to anyone staying in the area. It was just scary and gross. The staff was friendly and understanding, and I'm sure that they are doing their best with what they have to work with, but they should be given additional training in quality control and also the funds to repair items that need to be addressed, with the security issue being top priority. Housekeeping should be retrained with basic skills needed to detail clean & sanitize rooms after they are vacated. Again, I understand it is Porterville, but it's also a Best Western and this motel reflects negatively on the Best Western brand.

    4
    « clean and comfy »

    hadnt planned on staying at this hotel but was pleasantly surprised, very clean, quiet hotel. missed the breakfast because we got in late, the juice and coffee was tasty the bed was comfy i slept well

    3
    « Needed a reliable convenient and mid priced place to stay »

    I have stayed at this Best Western many time. It is conveniently located. Quiet, but right off a main street in Porterville. There is even a Denny's at the back that you can walk to from your room (and now they even deliver!). I debated whether to stay at the newer Holiday Inn next door -- but it was $25 more dollars per night. So I didn't. The hotel does suffer from age. The rooms are clean but stuffy and worn. And the air conditioning (which we needed -- due to the stuffiness) kept us both up at night (rattling and churning). Breakfast quality was far below other Best Westerns we have stayed at -- so we at at the Denny's behind the hotel. That said, the staff was incredibly friendly and helpful.

  • 5
    « Great stay and staff »

    Had one of the most comfortable stays at this hotel. Definitely worth the rate. Great breakfast and staff that went above and beyond for allowing me to keep my reservation despite some fraudulent activity that basically rendered my credit card useless! Definitely recommend.

    5
    « Best Western, Porterville CA is OUTSTANDING!! »

    The Staff at the Best Western, Porterville, CA, make this Inn an enjoyable stay every time I have business in Central CA. Their individual and collective professionalism and friendliness plus the great rooms and amenities make this Hotel simply outstanding.

    4
    « Friendly stay »

    Nice stay. Close to the Eagle Mountain Casino. Staff was very helpful and welcoming. Pool area in the center was so much more private than many hotels that expose you to the public. Nice clean breakfast room.

    3
    « Don't plan on staff being helpful »

    Just not the quality I normally get from a Best Western. I am very disappointed. For 5 years I have stayed here to Teach Wildland Fire Classes. The Hot tub & pool are always down for repair. Manager is a nice lady but the staff leaves a lot to be desired. Could not get Swing shift lady to replace tv remote batteries. She walked to our room and was RUDE...Talked to me like I was a child. I may never stay there again. I might have to check next door at the Holiday next year.

    4
    « Business trip »

    I recently stayed at this hotel for a few nights for a business trip. It was one of the better Best westerns I've stayed at- fabulous breakfast, clean, quiet, mostly friendly staff. The front desk clerk could use a lesson on customer service- she didnt smile once and it seemed like I was bothering her when I needed to check in.

    5
    « Great hotel to stay in in Porterville, CA »

    We have been coming to this hotel since 2009 for business trips and pleasure trips to visit friends residing in convalescent facilities and have always had a pleasurable hotel experience. My husband is crippled, so hotel has aleays accoodated his needs. The breakfasts at Porterville Best Western have always given a variety of breakfast choices-my husband being diabetic has to have sugar free syrup with his waffles. Some hotel breakfasts do not provide this item.

    4
    « Best Western »

    Very good for the area and price. The people were very friendly and attentive. The food was alright, nothing special for the price of the room. The rooms were upgraded except for certain things like the heating and air could have used some help. Overall experience was alright.

    5
    « Pleasurable Stay »

    I was very pleased with my stay and the hotel accommodations were good. I enjoyed my one night stay and would stay at this location again and would recommend. The complimentary breakfast was very good.

    5
    « Pleasant Stay »

    We stay one or twice a year at the Porterville location. Always Pleasant and Clean. Was rtaining as we left and staff were helpful in loading our vehicle under cover. Breakfast was excellent and no need to go to the Denny's next door. Best Westerns waffles, mini omellete and gravy were great.

    4
    « Back to my home away from home »

    I have written a review of this Best Western before, Just wanted to update it again to let everyone know it is still there and is still good :-). I go back to my home town of Porterville about 3 to 4 times a year. I always stay at the Best Western and they always treat me with friendly service as if it was my first time :-). Give it a try and you will not be dissapointed :-)

  • 4
    « Funeral »

    We had a wonderful stay, the rooms were clean and well stocked.The front desk staff was friendly and it was a quick check in and out.Breakfast was good but we didnt like that the attendant was just standing there by the door watching us it made us feel a little uncomfortable.It was easy and close to get to the Hotel from our relatives house which was good because we were really tired. The only complaint is the bathroom exahuast air fan didnt wrk. Overall it was a great stay.

    5
    « Porterville, CA, Best Western is Outstanding »

    The only hotel I choose to stay when doing business in Porterville, CA is the Best Western. Their Staff is the BEST-porfessional, welcoming, accommodating, flexible, and fun. Room is always ready and up to professional standards. Would never stay at any other brand.

    1
    « Kept us up all night! »

    Heater made a loud grinding sound everytime it came on. Sounded like a construction site everytime. Could not turn it off because the room gets cold fast. Not fun when you have a 2 year old. Only stayed for a night so no use switching rooms. Staff was friendly, however when we told them them of our frustration upon check-out they just simply acknowledged. I also found a clothes needle on the floor, luckily nobody had stepped on it. I am not one to complain or write reviews. But we feel like our stay there was not worth the it.

    4
    « Friendly Staff »

    Very nice staff and hotel was very clean for being older. Very convenient to have hairstylist and nail salon on premise but I did not use them as their services were not marketed. I just happened to walk by.

    2
    « Next time I'll pass »

    The Internet has been out for two days. They have a framed sign up saying "techs are working on it!" but I question how long the sign as been up. I'm a business traveler and now I have to go to Starbucks to use my laptop. My key cards have stopped working twice. Breakfast eggs were cold. AC unit loudly kicks on and off every 5 minutes. The room has had some remodeling. Bathroom looks new. Everywhere else is sold out so I'll be another night. The room isn't disgusting but I've seen better in the same price range.

    5
    « Porterville, CA- Best Western is Excellent »

    The Porterville, CA, Best Western, is simply outstanding in terms of value, overall experience, and high quality staff. This Best Western Staff led by Innkeeper John Salas is a major reason why I always stay at this Best Western

    4
    « very happy »

    had a great experience staying .there beds were comfortableand the breakfast was very tasty and hot .not cold.hotel was also close to dennys resturant which gave you another option in eating.everything was reasonale priced

    1
    « Do Not Stay Here! »

    This hotel is terrible! The main reason being that I was able to unlock the "security latch" from the outside with ease. And the staff all look like they hate their job. My grandmother left her watch in the bathroom and 15mins after checking out I went back to grab it for her and the housekeeper was already cleaning the room when I got there. She claimed not to see the watch when my grandmother knew exactly where she set it down before washing her hands. It was a very expensive watch and I know that girl stole it. It goes without saying that my family and I will never stay here or any other Best Western again!

    5
    « Great stay at a great price! »

    We stayed here on Sunday night during Labor Day weekend. We found the place was easy to get to from the freeway, it was very clean and comfortable. There were so many people staying there that I was amazed how quiet our room was at night. There was even a soccer team having breakfast when we were there.. If I had not seen so many people at the breakfast room I would not have believed it. BTW, we did not know our room came with breakfast at the time of booking so, for us that was a great deal. I am talking a complete breakfast that included fresh waffles, eggs, sausages, breads, muffins, coffee, juice, etc. There was only one lady managing the dinning room and she did a great job. Our room was big with a comfortable king size bed, small microwave and dorm size fridge. The bathroom was a pretty good size with a great shower. I must also mention the lady in the front desk was very helpful on Monday morning when we were trying to figure out different sightseeing options. This hotel has a swimming pool and spa but we did not use them. It also has free wifi but we did not use. I also saw a computer in the lobby. Definitely staying at this location next time we go back up to that area.

    4
    « Very Nice Place To Stay At Gateway to Sequoias »

    I have clients in the area and always stay here. Since I have stayed her so often, the staff call me by name. They are very nice and attentive and are always helpful. Since building does not have an elevator, I always request a room on the ground floor and they are very accommodating. The location is very close to the Sequoia National Park and there is a nice casino in the mountains close by.

  • 3
    « Good for the price »

    The area around the hotel is not the best but the hotel itself was nice. Our room was very spacious and the restroom was big enough for me to get ready and my fiancé as well. The staff was nice and their breakfast was awesome so delicious. One thing to note is that the pool and hot tub are always packed and there's no elevator in the hotel do make sure to ask for a room on the first floor.

 

Getting to the hotel ...

All directions
·From: All directions. The BEST WESTERN Porterville Inn is located 0. 50 miles east of Highway 65, on Highway 190 at the Jaye Street Exit.
 

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