BEST WESTERN Hotel Great Ocean Road Inn,  Port Campbell

4.0/5  - based on 278 guest reviews.
10 Great Ocean Road, 3269, Port Campbell, Australia - See map
+61 355986522 +61 355986523

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> Room 1

1 adult

 

Hotel advantages

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Stay at this 3. 5 Star Port Campbell motel, a short drive to the spectacular Twelve Apostles and the Great Ocean Road. The motel is five minute walk to restaurants, the beach, jetty and shops. Welcome to the BEST WESTERN Great Ocean Road Motor Inn, a Port Campbell motel boasting comfortable, tastefully decorated, non-smoking rooms with decks. All accommodation has been individually furnished and decorated and has high-speed Internet access, Austar cable television and light kitchen facilities. Stay in one of five spa units or there are interconnecting and two-bedroom units for larger groups and families. For superior customer service and a convenient location in Port Campbell, make a reservation at the BEST WESTERN Great Ocean Road Motor Inn today and save! Enjoy your stay.

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Room 1

Guest reviews


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based on 280 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
85
Verygood
 
132
Medium
 
48
Poor
 
11
Horrible
 
4
Business Business 7
Couples Couples 173
Family Family 41
Friends getaway Friends getaway 21
Solo travel Solo travel 12
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Great Ocean Road Inn,Port Campbell
  • 5
    « Excellent clean room near the 12 apostles »

    We stayed one night here allowing us to do sunset and sunrise at the 12 apostles. Worked well - BUT. Be aware that Port Campbell eateries largely close at 9pm so get food sorted before sunset, Room was spacious , clean and a good kitchenette. Had a minibar that wasn't over expensive. Good size fridge and free milk. Overall, recommended

    5
    « Clean & comfortable with a country feel »

    We were greeted upon arrival by an exceptionally friendly lady who was more than happy to chat about the local attractions. Family room is excellent with the kids area separated as second bedroom and has the option to interconnect with another room. Kitchenette is well appointed with microwave, kettle, toaster and crockery/cutlery. We have stayed here before & will stay again. Great rates too. Highly recommend.

    5
    « Cosy room, great location, lovely staff »

    We had a great night stay at Best Western Port Campbell. The grounds are very well maintained, our room are just lovely, cosy and very clean.. The beds are great and Liz, the receptionist kindly put our heater on prior to arriving around 7pm in the evening after our 2.5 hr Harley ride from Geelong. Highly recommended for all who go travel down the great ocean road. Thank you again.

    2
    « cant cope with wind and cold »

    this hotel should stay shut during the winter upon our arrival the windows to the room had been left open on a cold and very windy da the in room heater was insufficient to warm the room up. when i asked for additional heating i was initially told i couldnt have any because it would blow a fuse. however staff did give us a heater but that too was pathetic at heating such a large room there was no heating at all in the bathroom that was freezing. despite leaving the heaters on my wife had to put some clothes on in order to feel warm in bed there was no draft excluder around the door so on a windy night such as we stayed on the wind coming in from the door could be felt a good 5 feet away and was blowing the curtains im sure on a hot summers day the room might be alright, but if you cant heat the rooms up stay shut in winter and invest in draft excluder

    4
    « 12 Apostles »

    We choose this motel based on port Campbell's close proximity to the 12 apostles as we wanted to visit the 12 apostles for sunrise, which was fantastic if you can drag yourself out of bed that early! Only 15 minutes drive. The motel was as expected. Comfy bed, clean. We had s small issue with the hot water in the bathroom in the morning, but it wasn't anything major. The receptionist was extremely apologetic when we went to check out.

    3
    « Adequate »

    Have been traveling around Vic and NSW and staying in various motels. This was the most expensive, though was their cheapest room. This probably reflects the popularity of the destination. It was clean tidy and did the job, but compared to others I stayed in on this trip it gets an average score as was small and tired in decor. If I was back in Port Campbell I would look to the other motels near the water to test them out.

    4
    « Wonderful location »

    I have stayed here before with just my husband so I decided to return with my brother, his wife, and my sister. I booked into an accommodation that said 2 bedrooms. That was not exactly the case. There was one bedroom with two beds, and then the living area that had a double bed, sitting chairs and the kitchen. This was misleading and not really 2 bedrooms. The rooms were very nice, clean, and suited our purposes but with that one issue. The receptionist was helpful and friendly. One bed in the living area does not a bedroom make.

    5
    « Accommodating on short notice. »

    We were on an overnight trip seeing all the "GOR" has to offer when we thought we should find somewhere to stay the night! Best Western catered for our needs, 2 families on such short notice. Rooms comfortable, clean and warm and Liz in reception was very helpful in all aspects of our short stay.

    1
    « Problem with reception »

    We phoned ahead to organise accommodation for the 24 April 2016. We were offered a room and told how to find the place and where the parking was. We were also quoted a price of $185 for the night. On arrival we told the woman at reception who we were and that we had a booking. After a few minutes we were told very abruptly that there was no booking in our name. We produced the paper where we had written down the details we were quoted but we still were told nothing in our name. After about ten minutes the receptionist rang another accommodation place and made a booking in our name and told the other operator that we were to pay the quoted price and the extra was to be billed to the Best Western Motel. We were not happy that an apparent booking was not recorded and we were put through the stress of being told we were not telling the truth. As we were about to leave this woman picked up a piece of paper and quoted our credit card number and told us when and where the Anzac Parade was to be held the next day. We really think that this operator is a little underhanded as we had not mentioned the Credit Card or the Anzac Service except over the phone the day before. We can honestly say that this motel and operator will not be being recommended to any one at all.

    5
    « 5Plus...best hotel ever »

    We had travelled the Great Ocean Rd all day before arriving at Port Campbell Best Western. The innkeeper was a lovely, very engaging person who made us completely comfortable. The unit was large, clean, quiet, and well-appointed. The bathroom was large with a great shower; a small kitchen area was well-equipped. The innkeeper encouraged us to use the washer and dryer to refresh our clothes, and gave us some ideas and suggestions about the local area. I hated leaving. It was so ;lovely and so calming...a perfect stop along the road.

  • 5
    « Very good motel »

    Wonderful motel. Very close to everything. We loved our stay there. It's stated that check-out is on 10.00, but you can arrange to stay 1 hour more. Though quite expensive. wi-fi is very poor. ????????????? ?????. ???????? ????????????. ? ???????? ???????, ??? ????? ?? 10 ????, ?? ????? ???????????? ? ?????????? ?? ??? ????? ??? ??????. ??? ?? ????? ????? ?????????? ???????. Wi-fi ????? ?????????.

    4
    « Convenient place to stay »

    Stayed for two nights during a visit to the sights of the Great Ocean Road between Christmas & new year 2015. Initially turned up at the very similarly named motel next door, but were directed to the correct entrance. Lady on check in was very helpful, giving us plenty of tips on getting the best photographs of the 12 Apostles and confirming when sunrise was the next morning. Room was decent enough - clean with everything we needed whilst being a little tired looking. There was free wifi and also a laundry room with free use of washing machine and tumble drier which was very handy. Given the time of year the place was full, so was a little difficult to find a parking space in the evening when arriving back late after sunset and the Little Penguin parade! We spent very little time in the room because the sights are truly spectacular!! Would recommend getting up very early and making the short drive to the 12 Apostles viewing area for sunrise. The crowds at that time were also far less which made it a memorable experience. The weather was beautiful during our visit - hot and sunny, so we also took the 15min helicopter ride over the Apostles, something I'd also recommend.

    4
    « Short stay »

    Great value for money, well appointed suite of bedroom, living, dining, kitchen, spacious bathroom with spa. Really quiet, and comfortable bed provided a great night sleep. Friendly, helpful staff. We will look out for for Best Western from now on.

    4
    « Great Stay close to everything.. »

    Nice comfortable room with all needed for a short stay. 5 min walk to shops & cafes etc. We had Cottage Room which was compact but had Table & chairs, Tea and Coffee, TV and a good bed. Bar fridge stocked. Nice shared veranda with outside seating in quiet location. Nothing flash but totally okay. Treated like valued customer. Motel does have bar area. Wi Fi etc. Continental Breaky avaliable to my memory.

    3
    « Needs updating »

    I expected more for the price. Furnishings were rather cheap, the shower was a bit grungy, and the linens were a little tired. On the plus side the desk lady was efficient and helpful and there were free laundry facilities.

    5
    « Great »

    Nice People, clean and big rooms and very comfortable beds. Into the Town Center it Takes 5 min to Walk. Good bargain. You should See te Great Ocean Road and stay at the best Western in Port Campbell. I can recommend it to 100%. Tee and coffee making facilities Are also in the room.

    5
    « Loving our stay »

    It's possible to feel home at a hotel! Very welcoming friendly staff , we have a 2 year old but forgot our stroller but they offered one and didn't mind to change decor of the room for a "portacot" to fit. Located in a very convenient location close to rests, pubs, parks and beach a 2 minute walk will get you there.. In addition to this a yummy fulfilling brekkie :) Highly recommend it

    5
    « Highly recommended »

    Spent the last night of our holidays in this super motel. The location and facilities were outstanding and the staff were very friendly and welcoming. Great wifi and continental breakfast served to your room if requested. I would strongly recommend this motel.

    5
    « Great room, fantastic staff!! »

    Great place to stay, rooms were beautiful, clean and plenty of room, beds were very comfortable. The couple running it were very friendly and helpful. Good location only a short walk down to the Main Street and a short drive to 12 apostles. Highly recommend staying here

    4
    « Nothing fancy, but quiet and comfortable stay »

    If you are driving from and to Melbourne along the Great Ocean Road in 2-3 days like my husband and I did last fall, Port Campbell is a nice place to spend a night, location-wise. This hotel was one of few lodging options in the town and I didn't expect much but the place was good enough to stay for a night after a long day of driving and sightseeing. The bed was big and comfy, the bathroom and the bathtub excessively large for two people... The whole town looked sort of dark and empty after about 8 pm, but the hotel staff gave us info on a couple of places to have a late dinner.

  • 4
    « Great spot »

    Family loft room is small but great for families with the kids having their own space. Great location, an easy walk from town without being caught up in the bustle. Great friendly staff - for a mid range highly recommended

    4
    « Good Base Camp »

    The BW Motor Inn in Port Campbell is a good place to stay while exploring areas along the Great Ocean Road. The rooms are spacious, clean, and well maintained. The staff were very friendly and helpful. The overall facility is a little cramped (parking), but that did not detract from an enjoyable stay.

    4
    « Very nice motel »

    The rooms were clean as was the bath. They provided free coffee in the rooms and free wifi. I would recommended this motel. We had no reservations but they were very accommodating and gave us two rooms. Everyone was very friendly. My only negative was the hot water in the shower didn't last.

    4
    « Great Ocean Road »

    Most of the towns along the great ocean road do not have accomodations, so this is a great place to stay. The 12 apostles are close by, so you can see it on the way at afternoon or going back in the morning. Two other beautiful overviews are within a mile or two. We took a picnic dinner and stayed until sunset. The room included a small kitchen/dining area. There is a laundry on the grounds. The rooms were located along boardwalk with steps, so it might be difficult to access for some.

    3
    « Just a room not much else »

    Not much out of average here. The room I was in had two beds one comfortable and one not. I had the not comfortable one. In the middle of the night it got very cold and when I tried to turn on the heat the thermostat did nothing. It wasn't connected to anything. Finally turned on the light and found another control over the bed that turned on the heat. Found the bathroom very sparse, with a flimsy plastic shower stall. At least the water heater was close, so there was hot water. Was dismayed by the ill fitting curtains on the large windows that looked across the court into another room. Not much in town to attract visitors except sunset viewing of the 12 Apostles, thus the poor tourist facilities.

    4
    « Rustic feel but comfortable »

    The motel is a little off the centre of Port Campbell, next to a gas station. The motel feels a little old and rustic, but comfortable enough. The hostess was very friendly and helpful. We saw a kangaroo just when we were leaving the town early next morning. The town itself has many restaurants to choose from.

    3
    « Adequate »

    This is a perfectly adequate place to stay in Port Campbell but at $165 I think it's a bit overpriced and that's in spite of getting an upgrade. I didn't like the set up with the bed immediately in front of the outside door, the curtains left gaps you could look in on, the beige towels looked dirty and I positive hated the furry blanket with a thin bed-sheet between me and what everyone else get in contact with. The location (5 minutes walk to the town which is probably the motel furthest away from town) pulls it up from 2 stars.

    2
    « No reason to stay in this place or town »

    Stayed here on Aug 30 as part of the Great Ocean Road trip. This is a small town with few attractions, and this is reflected in the general standard of accommodation available. The BW Motor Inn is a very average place. Although rooms are fairly sizeable with a kitchen area, the general décor and dim lighting make staying in this place a depressing experience. And breakfast is not included in the room rate !!

    3
    « Basic room »

    The bathroom was large but there was a smal problem with the drain. The room was basic. The room was large enough for two adults and two children. We did not take the breakfast but in the city itself.

    3
    « Needs to be updated »

    I have stayed in this motel extensively while working in Port Campbell a few years ago and found the service terrific. Lately I revisited and was very disappointed with the service, it obviously has had a change of owners/manager and is in need of freshen up.

 

Getting to the hotel ...

All directions
·From: All directions. The BEST WESTERN Great Ocean Road Inn is in a quiet location at the northern end of this small village. The car entrance is as the back of the property off Desailly Street.