BEST WESTERN Poitiers Centre Le Grand Hotel,  Poitiers 

4.0/5  - based on 432 guest reviews.
28 Rue Sadi Carnot, 86000, Poitiers, France - See map
+33 549609060 +33 549628189

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Free high speed internet connection
    Free high speed internet connection
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based on 432 traveler reviews
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Ideally located in the heart of the historical and touristic city center of Poitiers, the 4 stars the BEST WESTERN Poitiers Centre Le Grand Hotel is in a great location. It is situated in a quiet interior court, along the street of many restaurants. A warm welcome 24 hours a day, newspapers, bar and room service until 9:30 p. m. We have two conference rooms with a capacity of up to 80 people for your convenience. A refined setting in a building with character, the hotel offers 41 comfortable, spacious and bright rooms, six individually decorated suites, air-conditioning, free Wi-Fi, satellite television, mini-bar, and hairdryer. A regional breakfast buffet is offered in your room, in the dining room or out on the sunny terrace during the summer. We serve locally produced jams, yogurts, cheesecake and butter cookies. In the reception hall, we have a free Internet point for you to check your emails. We also have 20 parking places in an enclosed garage. The BEST WESTERN Poitiers Centre Le Grand Hotel is listed in the following guides Le Guide Michelin, le Gault & Millau, le Bottin Gourmand, le Guide du Routard, le Petit Futé, Qualite Vienne. We are also located only five minutes away from the Theater and Auditorium of Poitiers (TAP), which offers various artistic programs throughout the year. Enjoy your stay.

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Room 1

Guest reviews


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based on 432 guest reviews
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16
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5
Business Business 79
Couples Couples 207
Family Family 93
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Cleanliness
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Sleep Quality
Value
BEST WESTERN Poitiers Centre Le Grand Hotel,Poitiers
  • 2
    « No dinner, no bar and no curtains! »

    Arrived in early evening on a Sunday to be told without apology that there is no restaurant, room service or bar available on the weekend.! Slightly stunned but decided to make the best of it as there are restaurants nearby (just a pity it was pouring with rain). Checked in and went to our room on the third floor which had no curtains just a 'net' - luckily not overlooked but still a weird experience. Finally don't choose this hotel if you have dogs with you as despite the hotel accommodating pets this is right in the middle of the town with no walking areas to exercise the pooches.

    2
    « Old hotel strategically located but in need of a serious upgrade... »

    The hotel is old. In particular the washrooms need a total renovation and most of the carpets stink. Heating is insufficient. For Canadian standards this would be a less than one star range road motel, but for some mysterious reason in France this hotel is a four stars.

    4
    « Very pleasant stay »

    Hotel is located in the town centre, meaning everything is just a walk away. Room was spacious and clean with friendly staff and a decent breakfast. Would stay again next time i'm in Poitiers. Bars/restaurants close by.

    4
    « Road Trip through France September 2016 »

    Poitiers was a single night-stop for between Reims and Lourdes so we looked for somewhere convenient, in the City, with parking, internet and breakfast. The Best Western was perfect. Despite advice not to follow GPS instructions, our Garmin found it first time. Parking under the hotel was straightforward, as was the check-in. The rooms were good, with bath, shower, air-conditioning and free internet. Just outside the hotel there were lovely bars and a seafood restaurant which had local lobster and mussels. The following morning, there was a good buffet breakfast with excellent, personal service. Poitiers itself was not explored, but as a night-stop, the Best Western was super.

    5
    « Great Hotel »

    What a wonderful experience. From first booking at reception with a very pleasant, helpful, knowledgable young man called Octovian. Very professional and excellent english. the night service receptionist called Benjamin was so helpful, polite and always had a smile. The rooms were very comfortable and spacious. My only complaint about the room was that two twin beds had been pushed together to make a very large double (superior room), which meant one side of the bed was way too far away from the bedside cabinet attached to the wall. Overcame it by moving a coffee table to that side of the bed. Location is great and very central to all that Poitiers has to offer. An abundance of bars/restaurants/coffee shops/retail therapy and the beautiful square just to watch the world go by. Beds were very comfortable and towels changed every day (we were there for 3 nights). Would be helpful if TV had instructions on how to find English channels - only found out from another guest on departure that TV could be retuned. Don't miss the breakfast. Very good value for 12.50 euros. You can help yourself to as much or as little as you need and a very good selection. All served and waited on by an absolutely delightful lady called Marie. She couldn't do enough for us, even to the point she found some English magazines left behind and had them put in my room. A very large selection of the usual european breakfast items, but do try out the omellette which Marie makes t5o perfection. Hot boiled eggs too and I can't forget the scrumptious little bits of cake she would bring to the table. Toilet separate from the bathroom/shower. No sink in the toilet though which meant to wash your hands you had to visit the bathroom/shower room anyway. I bought a little anti bacterial hand gel for the toilet - we managed with that. All in all the staff and the people of Poitiers were very friendly, helpful and most of them spoke English but appreciated us trying some of their language. Yes I would go back but would not stay for any more than 3 days unless I was going to be doing other things outwith the city.

    4
    « Excellent hotel »

    Extremely convenient location in the centre of Poitiers. Very good facilities. Car park under hotel which is really convenient and not too expensive. Comfortable bed. Decent breakfast. Highly recommended.

    4
    « Clean,efficient and very central. Usual Best Western standard, »

    The best part of the hotel was it's location. We did not partake of breakfast there a ta pricey did rather better at the Boulangerie .Poitiers was a wonderful place to stop in on the road south .I would use it again.

    4
    « A nice stay on pour way to Spain! »

    I think i will be the 5th time that we have a stop here from Holland. We booked a superior room but that was not available when we arrived at the hotel. The reception was very good and she offered us free breakfasts and free garage. The normal room is also quite good but next year we book the superior again

    4
    « nice, great location »

    Great central location, near restaurants, sites etc. Nothing to complain about and nothing to get excited about. Clean, efficient with everything you could want except style or character. No air conditioning so if you keep your window open it can get noisy.

    4
    « Great central location »

    We used this hotel as a stop over on our way south. We arrived just after 9pm. Finding the entrance was a little tricky. We'd booked a parking space in the tight car park but it was unclear exactly where we could park. The hotel did have English speaking staff which helped our stay. The room was clean and tidy, just the odd scuffs on the wall here and there. We had booked a 2 room suite and because of our late arrival the sofa bed was made up already. The bathroom was fine, clean and tidy but the shower head wouldn't stay in place. The staff were accommodating when we asked if we could leave our car in the car park as we weren't leaving until later. The hotel is right by plenty of restaurants some were a bit pricey but we found a very good Italian one that stayed open a little longer to accommodate us. WF

  • 2
    « Disappointing »

    Spent three nights here. Room was lovely in decor. The shower was the worst I've experienced, a mere dribble, and when we asked at reception we were told that's just how they are. Air conditioning was mediocre too, taking ages to get to a comfortable temperature. The worst part was breakfast, we walked in with an hour left of serving time to a room in which every table was cluttered with dirty cups and plates. There was no juices, no pastries, including croissants and we had to ask for a table to be cleared. Very poor service for a hotel of this rating!

    4
    « Good city centre hotel »

    Nothing remarkable about the actual hotel, but in a great position just off the pedestrianised area close to the main sights, restaurants and bars. Reservable parking which is pretty tight and the entrance to the underground garage is just before you get to the hotel. We overshot because someone was parked across the entrance so had to reverse down the one way street. Ideal for a stopover.

    4
    « Great location, ideal for stop-over when driving to South of France »

    Great location near some good restaurants and a supermarket. Underground car park was brilliant, if a little tight to park. We had a family room with air conditioning and a big bathroom. Third time we have used this hotel as an overnight stop on our drive South and highly recommend.

    4
    « Two thumbs up »

    Excellent location, all the amenities and the room comfortable and quiet; absolutely recommended it for vacation!!!! It's located in the heart of the restaurant area and steps from center plaza ; buses, taxis and supermarket very close to the hotel; personal truly friendly and helpful

    4
    « Great hotel in a great location to see Poitiers »

    We stayed in a family room with 2 doubles. It was very clean and comfortable. Luckily the room had air con as it was very hot. We stayed with 2 young boys (4&6) and it was fine for us. We could walk to many restaurants and shops in very close proximity to the hotel.

    3
    « Not a 4 star hotel »

    The best about the hotel was the room , it was big and adequate for a family. The hotel in general needed a good lick of paint and the lift smelt of damp. The staff were super friendly and helpful. The big downside was the breakfast, i.e. Don't bother paying 10€ per person for it. The big upside was its location as it was literally in the centre of a beautiful pedestrian town amongst multiple restaurants.

    5
    « Great location! »

    Great location right in the center of town with limited parking but no problem, public parking is merely yards away and very affordable. Very friendly helpful staff. Our room was quite small and tight but was just fine for an overnight visit while on the road. If we were staying for a longer visit I would have requested a larger room. Walking distance to a variety of restaurants, cafes, shops, and City Center.

    4
    « A comfortable average priced hotel »

    This medium priced hotel provides the necessary needs for the resident, a good sized quiet room, a small shower cubicle and bathroom, a wide bed and efficient air conditioning. The outside gate closes at 9pm and is opened by a key code. The parking is very tight for the larger car. Breakfast was good with a wide choice and could be taken either inside or on the adjacent terrace. We were served by a bubbly waitress who was very helpful. We had dinner at a nearby restaurant, Le 16 Carnot, which a wide menu and well-cooked food. One of us ordered the grilled marlin but the wrong dish was supplied. This was changed without question and proved to be a delicious choice.

    5
    « Great hotel in an amazing location »

    We stayed here for 1 night on route to Perpignan & loved the hotel. The location is slap bang in the centre of town so great for a wander then back to dress for dinner. The welcome was cordial & friendly & English was spoken when my French faltered. Easy to check in & no fussing about. The room was in a dated corridor so we were slightly concerned but this soon dissolved as we discovered a gorgeous room, clean light & airy with a separate bathroom through a double door, this extra door kept any hotel noise out late at night. The in room welcome pack was nice, water, tea & coffee aplenty. The shower was powerful & the whole room clean & tidy. The aircon was a godsend & so powerful, the shutter on the window also helped at night as it closes completely so no early morning light to spoil a lie in The breakfast range is huge! so many excellent choices from local cheeses to crisp pastries & breads. ONE DOWNSIDE. Parking is a nightmare! I should have listened to the previous reviews. I am currently collecting quotes to remove the fire extinguisher paint from my car

    4
    « great location, good breakfast ! »

    Nice hotel located in the heart of the old town. Friendly staff, good breakfast (you can enjoy it at the terrace), very comfortable bed ! Only problem was the wi-fi that do not work well on the upper floors.

  • 3
    « Good sleep »

    This is an okey hotel for a night or two. It's a little bit worn down but the beds were okey. They have a parking garage. There are some bars and restaurants right outside. The area is okey for a walk. The service at the hotel was very good and they speak English.

    4
    « Good Hotel with easy access to central Poitiers »

    We used this hotel both on our journey to and from the Dordogne. On the way down our room was spacious and satisfied our needs in every respect. On the return we were allocated room 312 which was satisfactory but not of the same standard as our previous stay. On the first visit I took breakfast but as it was purely continental I decided to give it a miss on our return. On both visits one of the reception staff was an Estonian lady who went out of her way to make us feel welcome. The main value of the hotel is its central position and easy access to the main square in Poitiers with its numerous on street eating facilities. Visitors of an energetic disposition may wish to walk 600 yards to the Parc de Blossac which was created in the seventeenth century and includes many attractive features including the trimmed lime trees which adorn the many avenues. The only negative feature of the hotel is its parking arrangements. The underground car park serves the hotel and other establishments. The spaces allocated to Hotel parking are unrealistically small and parking a large car in such spaces is almost impossible. A charge is made for parking and the management of the hotel should consider allocating less spaces of greater size otherwise I will not be returning to the hotel on future visits to France.

    3
    « Chain hotel »

    Good first impression in the lobby, but the rooms were below average. Cheaply furnished rooms, the most threadbare towels I have ever seen, generic 'body and hair shampoo' in the bathroom and a WC that smelled faintly of urine. There was a safe in the room but it was not attached to anything; the whole thing could have been taken easily. We were traveling with a tour group so maybe we got the cheap rooms. The breakfast was wonderful, though. Lots of choices from bread, pastries, fruit, yoghourt, juices, coffee and much more. The location was very central. Lots of restaurants and landmarks within easy walking distance. Bottom line: I would rather have stayed at a quaint hotel with more personality than a cheap american chain hotel.

    5
    « Great location »

    We stopped here on our way to Carcassonne. Lovely hotel right in the centre. There are shops ,bars and restaurants a plenty just a stones throw away. Stayed one night and had a great night sleep. Great start to a great journey .

    3
    « It's fine »

    The rooms were fine, the shower was a bit weak and the towels were a touch threadbare- but other than that it was perfectly acceptable and good value for the centre of town with all the main 'bits' on your doorstep and close to the airport (15 mins by taxi and about €20). Not sure I like the idea of having to key in a code to get through to the hotel entrance in the evening, but it wasn't a particular Kat problem really

    5
    « Great location »

    We were very happy staying at Le Grand Hotel the room was very generous in size as was the bed which was also very comfortable. Breakfast was a wonderful assortment and catered to every taste. I became quite ill during our stay and the staff were fantastic helping us contact a doctor and translating when needed and enquiring regularly on how I was. Wonderful hotel!

    5
    « Very quiet central hotel »

    A locked space was found for our bicycles with no difficulty. Staff were helpful and the room was delightful and quiet as the hotel is set back from a pedestrianised street. Very convenient location right in the middle of the old town whilst not too far from the station.

    4
    « Quiet Comfort in the Heart of the City »

    We had just arrived from a long overseas flight and were delighted with our clean QUIET room overlooking the courtyard. The staff were courteous and helpful, especially the Estonian receptionist, and we enjoyed a generous and delicious breakfast the next morning. Can't beat the location as we were within walking distance of all the sights. A perfect place to be gain our holiday.

    4
    « A very good overnight stop. »

    A comfortably adequate room right in the centre of town. The double bed was enormous & we could easily have slept across the width of the bed. The shower was very basic but did the job. The breakfast was also very good with a good variety of choices.

    4
    « Overnight stay in Poitiers »

    We stayed here on an overnight stay before travelling to Rouen. The room was comfortable and clean but strangely the actual toilet was opposite the bathroom and was rather cramped. However, everything else was fine. The receptionist had obviously not heard of the phrase 'meet and greet' and was extremely brusque. We found a fabulous restaurant opposite the hotel called The Bonheur' which had a live duo and the food was fabulous. The hotel is in the centre of Poitiers and has underground parking.

  • 5
    « Very happy with our choice »

    We stayed here as part of a weekend visiting Futuroscope and Poitiers. Parking was great, we had a space right at the hotel. I have never stayed in a quieter hotel room, it was so peaceful. Having 2 rooms meant that we could close the door on the sleeping little ones. It was perfect for our requirements.

    4
    « Wished we'd stayed longer! »

    Although being situated on a main street in the middle of the town, we thought this was a very quiet and relaxing hotel, the entrance being through an archway and off a small courtyard. Our room was really large and the bed was enormous (and comfortable) and there was really nothing I'd fault. Breakfast was tasty and plentiful, with the option of sitting outside on a roof terrace. And all of the staff we dealt with were extremely friendly and helpful. Our timetable meant we only had the one night there but I'd gladly choose this hotel again if we return to Poitiers.

    3
    « Best of a mediocre choice »

    My wife and I stayed here with our dog on the long drive back from Bordeaux. Firstly, may I say, ignore all previous reviews which refer to parking nightmares. There is a car park 10 metres away, with hundreds of spaces, for under 5 euros - and we have a 1.8m car plus roof box. High vehicles have to park on the ground floor and there are probably 25-30 spaces available there. The parking attendant refuses to allow anyone to park there unless they have a high vehicle. We booked a standard room, it wasn't very big and our dog is large so we were quite hot during the night as there was no air conditioning. The location is superb, right in the town centre with bars and restaurants nearby in abundance and the staff on the desk couldn't do enough to assist us with our queries. Poitiers isn't endowed with a number of great hotels, so this was as good as we could find.

    3
    « Very good location, mediocre hotel »

    The hotel is very well located in the city center, there are lot of good restaurants nearby but the hotel and rooms are quiet. I wouldn't rate it a 4 stars hotel, it's quite outdated and especially the bathroom needs to be refurbished. We didn't try the breakfast as we didn't expect too much given the condition of the hotel; there are plenty of chances to eat outside. Staff was mostly helpful, some were rather careless.

    4
    « Decent hotel in central location »

    The Best Western Poitiers Centre Le Grand is located in the historic old town. The access to the hotel is through a courtyard. The hotel is away from noise, in an old building that has been renovated. It has 50 rooms that are well appointed. Some of them are narrow. The beds are extremely comfortable. The bathroom is slightly outdated, with an exhaust fan that worked poorly. The breakfast is plentiful for French standards. The service is attentive. Eggs are freshly prepared on request. As it is a hotel ?garni?, it has no restaurant. I recommend ?Le Bistrot du Boucher? just opposite. Next door is the ?Taverne du Maitre Kanter? a restaurant chain specialized in Sauerkraut and mussels. The access by car is difficult, due to the many one-way streets. The city is on a hill, if you take a wrong turn, it becomes a real challenge to get back on track. The hotel garage is dark and narrow, suitable only for small cars. Overnight parking costs € 6.50. As an alternative option is the car park of the Casino supermarket, located 50 meters down the road. The night tariff is € 3, but after 09.00 AM it turns more expensive. As a small hint; it is preferable to ask for a room away from the lift which is old and noisy.

    5
    « Another pleasant stay »

    From arrival to departure each member of staff we met was professional, efficient and pleasant. Stayed one night in a standard room which was quiet and comfortable. Location is brilliant, a short stroll to all amenities and in a safe and well lit area. Breakfast was sufficient and varied enough for most people and served by a charming lady. Parking is bookable in a secure garage which as has been mentioned is fairly tight for space. We left our car in the Hôtel de Ville car park which is roomy and well lit - cost was around €7.50 for 24 hours.

    4
    « Perfectly located in Poitiers »

    +++ The wonderful woman serving breakfast. So charmante and lovely. And she washed my clothes. +++ The hotel location in the heart of Poitiers. Within 100 m there were a couple of very good and value for money restaurants. And the cosy pedestrian area. +++ The points you get which can be accumulated for free nights anywhere in the world. And Best Western has so many hotels. ++ Very quiet rooms. No noisy streets outside. ++ Quite comfortable room and bed. Has what you need. + Fast and convenient check in and out. + Ok price. - A free bottle of water the first night. But not the following two nights. - - Little choice in the minibar. No beer. Bad.

    5
    « Comfortable and well located »

    The Best Western Le Grand Hotel is very conveniently located. Our room was quite large and very comfortable. Staff is friendly but a special mention: Marie is an absolutel gem who made sure we had an excellent breakfast. We'll definitely stay here next time we visit Poitiers, which, by the way, is a lovely city.

    5
    « Great location »

    A really lovely place to stay whilst visiting Poitiers, lots of bars and restaurants right beside hotel, car parking available. Rooms clean and very well stocked, staff were very pleasant and helpful. Highly recommend this place. Room had black out blinds which helped for a great nights sleep

    5
    « Very nice hotel, excellent location, rooms and breakfast »

    This Best Western hotel has an excellent location, very nice rooms and great breakfast. Despite the fact that your can hear noise from the corridor, we would certainly come back again to this hotel with its friendly staff.

  • 4
    « Quiet rooms »

    Room was decent size ? although having the toilet in its own separate cubicle always is interesting. Fridge cold, and safe big enough for laptop. TV but no English channels. Automatic blinds on the windows make the room dark, and it was very quiet. Breakfast on the first floor from 7am. Basic cold continental items ? no hot dishes. Not sure how this rates at 4 star with no true restaurant or things like pool, etc. Lots of restaurants and grocery stores in immediate area.

    3
    « Great hotel and location. »

    We stayed here as a family of 5, there was more than enough room for all of us with an adjoining room for the children, only one room had aircon but the rooms were cool anyway, Breakfast was extra as part of our stay and at €15 was a bit expensive for what was offered.

    4
    « Very good location ... »

    ... in the heart of the old town of Poitiers. It is just a two minute walk to the central plaza in front of the magnificent town hall. The hotel offers parking for 6,50€ per night in the garage, which is really a bargain, but be aware that the parking lots and the whole garage are really narrow. The rooms are clean and offer what you need, but are a little small. We have not taken the breakfast as we had to leave early, but we assume it being worth the money as well.

    4
    « Eddie. »

    Eddie at reception was wonderful.He replied to my email very promptly to secure a parking spot in their garage.The garage however is very very tight and the path up to hotel has a lip which was hard for me to drag up suitcases.This is a small detail though when your tired from driving it's very frustrating . But it's perfectly situated and I would return.

    5
    « Ideal Situation »

    Having only stayed in hotels near Futurescope , this was our first visit to Poitiers itself. A very well placed hotel in the centre of the city, the staff were very helpful and when required spoke English, the rooms were comfortable and well maintained, there was no restaurant but this not a problem as there were several just outside the entrance and breakfast could be taken in the hotel, the parking was both reasonable and secure. Would visit again

    4
    « Great Hotel In The Town Centre »

    Hotel quite uniquely situated in the centre of a busy bar and restaurant area. Impressive entrance to hotel makes you feel good. Room was spacious nicely furnished with an excellent bed - separate toilet and shower room. Helpful reception staff make you feel at ease. Only drawback is parking in the underground car park is limited and the spaces are very small. That apart it's a good place to stay, and worth a recommendation.

    5
    « Lovely Central Hotel »

    Stayed here for 2 nights. Lovely position right in the pedestrianised centre of Poitiers with all the bars and restaurants on the doorstep. Our room was large and clean and had tea/coffee facilities, large flat screen tv, aircon, and a huge kingsize bed. Also bathroom with shower and a separate toilet. The staff were very friendly and helpful and reception staff speak English. There is a small car park I think but we did not have a car. The continental breakfast was good in an attractive room, and there is also a pretty outside terrace. Really recommend this hotel.

    4
    « Best downtown location »

    A well run hotel in the heart of Poitiers: very helpful staff, large and clean rooms, pretty good breakfast but poor room ventilation and access to rooms through one small elevator that runs very slowly.

    5
    « Excellent hotel, in central location. »

    The hotel is great but what is extra special about this hotel is its staff. Nothing is a problem. From the moment we checked in everything was done to make our stay enjoyable. Reception to house keeping the standard was very high. The hotel is in a fantastic location, very central with restaurants any where you look. (The food in the restaurants to die for).

    5
    « A great stay »

    Located on in the historic center, opening onto a quiet courtyard, within comfortable walking distance of the major monuments. An older hotel, taken over by Best Western and brought up to their standard which is very comfortable and yet still moderate in price. Definitely a cut above an Ibis (though I am also a frequent Ibis customer, and like them in general) in terms of room size, amenities and the quality of the breakfast, which was exceptional. Those of us who remember the good old days when hot drinks were made individually for each breakfast table by an attentive host(ess) will appreciate this holdover from an earlier age: no nasty machine-made coffee. The buffet assortment is not particularly large (though more than adequate) BUT the staff will also make eggs (scrambled, boiled or fried) on request. In good weather breakfast can be taken on an outdoor terrace. The hostess on duty in the breakfast room when we were there was exceptionally warm and pleasant, and kept the hot coffee and milk coming. The desk staff gave us an excellent dinner recommendation (it was a Sunday night and many restaurants were closed). Parking can be found either in the hotel parking garage or in the public garage next door which was very inexpensive for an overnight stay. One warning: be sure you come prepared with a good map of the inner town or a GPS because the approach to the hotel via the city streets is complicated by pedestrian zones, train tracks, hilly topography and one-way streets. However both the city and the hotel are well worth the trouble. Highly recommended!

 

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·From: The north. Follow Poitiers to the BEST WESTERN Poitiers Centre Le Grand Hotel.