BEST WESTERN Hotel Phuket Ocean Resort,  Phuket

4.0/5  - based on 645 guest reviews.
562 Patak Road, Karon Beach, 83100, Phuket, Thailand - See map
+66 76 396 599 +66 76 396 470

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Free parking
    Free parking
  • Jogging track
    Jogging track
  • Outdoor pool
    Outdoor pool
  • Restaurant
    Restaurant
  • Spa
    Spa
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TripAdvisor Traveler Rating
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The Best Western Phuket Ocean Resort is conveniently located at Karon Beach on the hillside and among the coconut groves. Our hotel is one of the best value vacation resorts in Phuket. You will enjoy seeing the sunset reflected on Karon Lagoon while walking on the beautiful fine sand of Karon Beach. There are plenty of things to do and see at Karon Beach, and because it is rarely crowded, you can jet ski and snorkel. The Karon Village shopping center is walking distance from our hotel. At Karon Village you can enjoy a good local meal in one of the various restaurants or a drink at the many lounges. After a day of sightseeing you can relax in our outdoor pool, sauna or fitness center. We also offer complimentary full breakfast, guest laundry/valet services, mini market and free parking. Enjoy your stay!

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Room 1

Guest reviews


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based on 652 guest reviews
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Excellent
 
201
Verygood
 
305
Medium
 
112
Poor
 
21
Horrible
 
14
Business Business 3
Couples Couples 323
Family Family 140
Friends getaway Friends getaway 83
Solo travel Solo travel 42
Cleanliness
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Service
Sleep Quality
Value
BEST WESTERN Phuket Ocean Resort,Phuket
  • 5
    « Happy Days! »

    We recently spent a week at this resort and were pleased with our choice. It's a busy hotel catering to groups in a nice location in Karon. Other reviewers have covered the the best qualities so we will add that room 1612 was close to the lower pools with a lovely shared balcony and an awesome view - the kind staff allowed us to look at a couple of other rooms first. We revelled in the early morning serenity of lush gardens and chattering song birds. We took the local bus into the Central Festival Mall in Phuket Town a couple of times - about a 45 minute ride that costs 35 baht per person each way. Catch the bus at the traffic circle in Karon, it's an easy way to explore the Island. Sorry I don't remember her name but the lovely receptionist who wore glasses gave us exceptional service! BW Karon is happy memory for us - thank you for everything!

    5
    « Amazing place,friendly staff, nice location and budget friendly »

    We stayed here for 4 days ,firstly the location of the hotel is superb its just in front of karon beach means you just have to cross the road and you are on the beach,its a budget hotel but the cleanliness and facilities are the best,the staff is very friendly and the breakfast is amazing.It has three swimming pools with different depths on different floors which is the usp of the hotel.We would like to visit it again and would like to recommend those who want a quiet and budget friendly place to stay.

    4
    « Beautiful Views »

    Stayed here in Nov. 2016 for two weeks, stayed in room 3209 on the 4th floor. Beautiful view of the lagoon opposite and also the beach. The hotel is in a great location just 5 mins from beach and 10 mins from the shops , bars and restaurants. It has 3 swimming pools and situated in a lush green area where there are lots of plants and trees surrounding the hotel. It has free wi-fi everywhere in the hotel. The breakfast is varied and a huge selection. The rooms are spacious and air conditioned (which is a must). There is a safe in the room , tea & coffee facilities , tv , balcony , toothbrushes , razor , soap , shower gel , shampoo & conditioner and they also supply 2 bottles of water per day all free of charge. The bath is a bit high and awkward to get into if you are on the small size. They also supply towels for the sun loungers (free of charge). The rooms on the higher floors have beautiful views but you have to go up a few stairs even to get to the lift and in the 30 degree heat during the day it can be tiring. In the evening it is so humid you only need to wear shorts and t-shirt and then its still hot. The area around Karon Beach is not too hectic and busy (which suited us) but if you take a tuk tuk into Patong (8km - 15 mins) there is lots more to do and much busier in the evenings, (Bangla Rd is worth visiting) they close the road for vehicles and it is heaving with so many bars , restaurants and clubs. I would recommend Best Western and would visit Thailand again.

    4
    « Lovely place with beautiful views »

    We selected this hotel amongst other options for our trip to Thailand and after reading the reviews on here, I was not so sure I had made the right decision and my friends usually rely on me to make to run with such so was pretty anxious as we drove from the airport. The check in staff were warm, friendly & the process was done so fast and professionally that all my fears were allayed. The stairs that most people are concerned about are not that many (maybe on day 1 it seems like the rooms are up in the sky??. Our room was clean, had excellent views of Karon beach & the town and the hotel is located close to lovely restaurants and bars that have entertainment till late at night. The breakfast menu would do with a bit of variety & choice day on day but good food is a walking distance away. We loved our stay at this hotel and would have wished for more days.

    3
    « Overall average stay - we were here to celebrate a special occasion »

    Mixed feelings - not sure where to start. Some staff was extremely cordial, some outright rude. I'd put in prior request that I be given (if possible) the best possible room since we were arriving to celebrate wife's birthday. This they obliged, but then the room balcony's door wasn't functioning properly. Plus I also requested if some surprise could be arranged. For instance, Lebua at State Tower Bangkok arranged a nice little delicious surprise cake in the room. Guys here at Phuket said they would arrange a special bouquet. I would come to this part later as to what this was ?? The thing is that the property is extremely well located on Karon Beach and has great views of the sea from upper floors. Please note to reach upper floors though, one has to climb up some stairs. No elevator there. But the sea view is worth every effort. Property is beautiful and lots of swimming pools, which we totally loved. Breakfast was functional. The big negative was that we love drinking tea. And when we asked for sugar, tea etc sachet refills, we were told that this happens only once a day. SHOCKER!! Now we travel a lot. And this was a 1st for us. Believe me, that's what the front desk told us. Coming to the surprise bouquet, LOL. They arrange bouquet at reception area and not in room. Again, that's what reception told us. And we have to give back the bouquet for future use by hotel (see last attached pic). HAHAHAHAHAHA. So much fun....

    4
    « Great Views, Good Budget Hotel »

    Booked a great deal through Jetset Deals. Best Western have been professional, welcoming and friendly. Good size room with all the amenities required. Views from our rooms 3105 & 3106 are fantastic. We are only half way through our stay but so far:- Breakfast is great best to arrive before 7.45 as it can get busy but not a problem if later. Food is good and a slight variance each day. Staff are friendly and attentive. Pools are warm and towel service is great as you can take them to the beach and swap for fresh towels. Yes there are lots of stairs but we are fit and it helps to walk off all the delicious food. There is a lift that may help other guests. May not be very young family orientated due to stairs. Free wifi but you have to log back in every time you leave the hotel which can be a little challenging for non tech savvy guests. There are a lot of international guests, we haven't come across any other Aussies staying in the hotel yet. Other guests have been quiet and polite. Hotel arranged taxi to pick us up from airport for 750baht. Taxi driver was waiting for us with a sign as we walked out of airport. Karon Beach is soooooo much nicer and quieter than Patong. Thanks Best Western!

    5
    « Fantastic Hotel »

    A great hotel, set into the hill over Karon beach, a short walk to markets and the beach. Staff were always cheerful and helpful. We got this a part of a package and could not be happier! Further from the airport than Patong, but worth it. Not as many tourists, but still fairly busy area with all the shops you need close by

    2
    « Poor reception. »

    Not very friendly when you check in. They looked bored with the whole process. Did not feel very welcome. Definitely past it's best in the reception area. First impressions not very good. Shame really.

    5
    « 2nd visit, even better than the first. »

    This was my 2nd visit here in 2 years, this time for 2 weeks from oct 20th till 4th November, so just at the end of monsoon season and start of high season so the hotel wasn't overly busy, was nice, and would have to say it was slightly better this time, the staff are so friendly and can't do enough for you. 2 minute walk to the beach, 5 min walk to the main road, bars and restaurants etc, but only 300baht in a tuc tuc to the more busy and hectic patong. But back to the hotel, be warned, there are a lot of steps but worse than that, there is a lot of rude obnoxious Russians here. But if you can handle that then I highly recommend this hotel

    3
    « Average hotel, good location »

    The location at Karon beach is the best thing going for this hotel. The rooms are decent and clean. We got a room with the view of the lake+sea, though from the second floor it's not that great a view. Though being higher up means more stairs to climb to get to your floor. The hotel is constructed along the hill so the stairs seem unavoidable the way it's designed. Also the taxi service (Airport pick up and drop) provided by the hotel is quite good and at a very reasonable price. All staff from the reception to the restaurant and housekeeping were very polite and friendly. The biggest disappointment was the breakfast spread. I have been to other Best Western Hotels and I was surprised with the choices here. The same menu was on offer for all the 4 days we stayed and they were ordinary at the best. Coffee served was usually luke warm and to get milk you have to walk over to the buffet spread. Having small milk cups on each table wouldnt be too hard I would imagine? The egg station would be shut down pretty much by 10am even though the hotel claims its open till 10:30am. And the pastries on offer are hardly worth a mention. Overall I would say average at best.

  • 4
    « Great stay »

    The location was good, the beach is 10 minutes walk from the hotel and the staff were helpful..the breakfast was average nothing special.. they were so kind to upgrade our room that time which is very nice.I recommend you to rent a motorcycle so that you could explore the area better.

    4
    « Great location »

    We were really pleased with the Resort. The room was nothing flash but was very clean, the bed was huge and very comfy. The location was ideal a short walk to the beach and shopping and restaurants. The pools are great.

    5
    « Cheaper doesn't mean budget amenities »

    We had a large air conditioned ( HRV type system) room which was serviced everyday, got 2 bottles of water daily ( complimentary) and safe to lock up valuables. T V which we watched only the news. The hotel has 2 big swimming pools and small 1 for children and they were all kept sparkling. The food was fabulous in the restaurant. Easy walk to shopping and beach. We would definitely go and stay at this Hotel again.

    5
    « Great stay »

    Clean rooms. Central to different towns. Friendly helpful staff. Nice food. Comfortable and quiet. Two great pools with third that we didn't use. Reasonable gym although a little cramped. Restaurant staff were very helpful and attentive. Wonderful place for families.

    5
    « My favourite hotel in Thailand! »

    Home sweet home, away from home. This place was amazing. Once checked in, you literally don't have to worry about anything, just enjoy your vacation. I wish I knew about this place sooner! My room was located on the 5th floor, yes there were a lot of stairs but it was worth it! If you're not-so enthusiastic about stairs, make sure you request a room on or near ground floor. Upon arriving, we were greeted with a nice cold glass of juice and assistance with our bags. The room itself was spacious, clean, and comfortable with a beautiful view of Karon beach. The bed was comfy and I got more than one pillow!! After weeks of touring, that meant a lot to me. The restaurant was open and the breakfast was AMAZING. It was the only place I could find with bacon. And they had lots of bacon! The temple market, nightlife and beach is only a short walk away. You can catch a taxi or tuk tuk to Patong in no time... 250 baht there, 300 back. Not bad. The lobby of this resort has a complimentary coffee machine. I found it right before I left, but the coffee is GOOD. They also let us check out late AND the watched our luggage while we took a day trip. Seriously, this place is amazing and they will do backbends for their customers. Staying here was the only time I actually felt relaxed. I never made it to their pools but they have three of them and beach towel service. There's onsite laundry... you can pay the staff to do it or there's a washer and dryer in the mini mart available to use! 40 baht for wash (bring your own soap or buy some for 20 baht) and 40 baht for the dryer. Taxi to the airport booked with the hotel was 750 baht which is pretty good considering the travel places charge 600 baht p.p. Everything about this place was amazing and I truly recommend it if you want a hassle-free vacation. Like I wrote before, I stayed in all kinds of hotels in Thailand. Best Western was the best. Don't take your chances elsewhere, it's really not worth it! Best Western staff: thank you for the wonderful experience! Keep up the good work!

    5
    « beautiful and comfortable resort near a nice beach. »

    A very nice and comfortable resort at Karon beach. Nice big rooms, good breakfast, 3 swimming pools at different levels, courteous staff. Definitely one of the better resorts at Karon. Very close to the beach, and not too far from Patong beach which is the crazy party area of Phuket.

    4
    « Good Location, Friendly Staff, Nice rooms, Fantasitc Pool »

    This was our first stay at the Best Western, it was highly recommended by a friend. We were very pleased with the overall experience here, the staff were all friendly and welcoming, the rooms were clean, and the airconditioning worked well. The breakfast buffet that was included with our room price was extensive and satisfying.The pool was always clean, and the staff helpful and friendly. The location of the hotel was perfect for us, we could easily walk to the beach, a mini mart, and a temple. There is a taxi rank just outside the hotel (on the opposite side of the street) where we were able to catch a tuk tuk without delay. Be aware that this hotel is on quite a hill, and so some tour buses were not able to come right up to the door, but met us at the bottom of the hill. Would recommend this hotel to anyone looking for a reasonably priced hotel in quieter Karon beach area.

    5
    « Only the best at Best Western »

    Location is perfect just around the corner from the main street. The room was clean a good size and a balcony looking out to sea. The breakfast had something for everyone and the staff were so obliging, even made me an omelette every morning. As there are many places to eat I only ate at the restaurant for evening dinner 3 times but every time was a pleasure and reasonable priced, cheaper than some of the local restaurants. The swimming pools were really good and as there are 3 they were never too busy. They had a system of giving you a card you used for s towel at the pool, meaning you did not have to use towels from your room, and you could swap this towel as many times as you wanted during your time at the pool.Then when finished get your card back for the next day, a good system that worked well. As with most places in Thailand there was a massage room once again no more expensive than the ones on the main street, but visible cleaner and safer. The rooms had a safe free to use, plenty of TV channels to suit everyone.

    4
    « We were very happy with our stay »

    We enjoyed our stay here. In reading some of the other reviews, I think people are expecting a 5 star resort at 3 star prices. Yes, there are a lot of stairs. If you have a problem with stairs, ask for a lower room. We only had to climb about 25 stairs to get to our room from the lobby. That's the equivalent to about two flights. You do NOT have to carry your bags up the stairs - they will happily do it for you. Even though we had a lower room, we still had a nice view of the ocean and we were on the same level as two of the three pools. Our room was very large - with a HUGE bed! It was clean, in good condition, with a very nicely working air conditioner. There was a decent sized TV, a desk/dresser, a mini fridge, in room safe, hair dryer, two large umbrellas, clothes airer, three chairs, and a balcony with chairs and a table. The bathroom was large and well kept. You have to step up high to get over the bath/tub side to get in the shower, but there is a hand rail to grab if you aren't very steady on your feet. Bath products were provided. The shampoo and conditioner weren't the best, but at these prices, I was surprised it was even provided. You get two free large bottles of water every day. We thought the breakfast was pretty impressive for a FREE breakfast. Coffee and tea, several different selections of juices. A variety of both eastern and western choices. Cereal, pastries, toast, eggs, bacon, baked beans, hash browns, fresh fruit, cold cuts, cheese, soup, noodles, curries, etc. We tried two of the three pools and were very happy with them. They were all about 1.5 meters deep all over, so as short adults, we could stand with our head out of the water - a child wouldn't be able to. I don't know if the third pool had a shallow section. The two pools we tried were clean and well maintained. The hotel provides swimming towels. The location was pretty good. About two blocks - a very short walk - to the beach. There is literally a doctor / medical office right next to the hotel if you should need it. There is a 7 Eleven less than a block down. Bottle of water 7 baht, bottle of Coca Cola 10 baht. (Bring your own sunscreen though! Everywhere we went, a TINY bottle was like 8 to 10 dollars AUD). Right by the 7 Eleven there is a short cut through to the "main" area of Karon. When you use the shortcut, it's probably less than 100 meters away. (Look for the shortcut signs by the 7 Eleven. It's up pretty high, so we missed it the first time and walked the long way around). 24 hours a day there was a security guard out front keep an eye on the safety of the guests. We also felt very safe in Karon, but it was a nice touch to see this. If we were ever to go back to Karon, we would definitely chose to stay here again.

    3
    « Good value but overall average »

    This was our third stay in five years, and the hotel hasn't changed in that time - including some basic maintenance in rooms (eg, a torn curtain in one, and cracking door panel in another), so you should be aware this is a reasonably basic hotel, but at only 40AUD or so in low season, you should be satisfied - you should expect a 3 star hotel. Its other disadvantage it that it built into a hillside and to move from the street level, to reception, and then even to where the elevator is to go up higher, you will need to go up a LOT of steep stairs (I mean, almost 100) - this isn't especially fun after a few drinks, and some people may really be unable to do this if they have mobility issues. So, take this into account when you book. That said - it WAS our third stay, and we knew what to expect, and I'm not complaining - there are obviously benefits with the Best Western! The location is really good, if you want to go into Karon centre for cafes/bars etc, its to the left of the hotel, not the right - to the right are a string of quiet little beach restaurants only. We went in a group and requested the rooms on the 3rd floor, directly in front of the second level pool, we could step out of our rooms and immediately be in the pool, with our friends booking out all 7 rooms, it became like our ""own" (we are nice and shared of course!) I didn't eat at the restaurant myself this time, there are too many options outside, but some of our group did and all found the food fine . Last thing - we asked for a late checkout as our plane wasn't leaving til 10 pm, for 700 baht we kept the room until 6 pm. The housekeeping staff were waiting exactly on time for us to clear out so they could clean up, so we were a bit rushed. Between our leaving the room and getting down to reception, the housekeeping staff rang down to say a water glass was missing from the room and we were stopped and questioned. The glass was in our friends room next door, so, no problem. Its only worth mentioning because at the same time, neither the housekeeping staff or the reception mentioned the blue tooth music speaker we had forgotten in our rush out, by the way it had been left right beside where the glasses were on the refrigerator. It was $200AUD. Our bad for forgetting it, but its funny to be stopped about the glass and no one told us we'd left a speaker! Oh well, I hope the cleaner sold it for some decent money ;)

  • 5
    « Best view in Karon »

    We are currently staying at this resort! I have been reading numerous reviews of this resort over the last few months and everyone is complaining/commenting on the stairs! When I got here I was expecting I had to climb a mountain!!! It is nothing like that! People before complaining why didn't you all research the property first?? It's just stupidity!!!! The resort is on the side of a mountain! So of course there will be steps!! We are staying on the fourth floor and the view from here is spectacular!!!! I have been coming to Thailand for 7 years and hands down the view from this resort compares to nothing else we have stayed in!! I just had to write something as I am so frustrated by all the negativity!! Get some exercise people its good for you!! Also the staff are wonderful and we will be definitely booking this hotel for our visit next year!

    3
    « Way too many steps »

    Room was lovely with fantastic views, of the street, lagoon and the ocean. Even our son who was 2 floors lower than us had a brilliant view the same as ours. Even though there was a lift we still have masses of steps to climb and by the time we got to the room we were exhausted and sweating.

    4
    « Good spot! »

    We stayed 14 nights & had a great view of the ocean from our room up on level 4. There are lots of stairs but there is a lift so we didn't have any issues with it but someone with not so good mobility might. Breakfast was a full buffet-cereals, juices, eggs or omelettes cooked for you, breads, hash browns, salad & Thai & Asian dishes. Hard to not find something to like! Fresh Coffee & tea serve to you. We found the staff friendly & helpful, both at breakfast & the front desk. We also used the baby sitting service, which our little girl loved. They have a small gym & a recreation room with a pool table & table tennis table, no kids club. The rooms were clean & serviced each day, it's free bottle of water provided daily. Is in walking distance to Karon township & has a mini mart & 7/11 very closeby. Free & good wifi access.

    4
    « Great location »

    The greatest location in karon beach ever .. What a view from my balcony room number 4237 ?? the staff at pm agift are bot good but all others ok near by patong beach the famous beach in phuket and it have w good swimming pools

    3
    « Run of the mill »

    Very ordinary . Room was ok, pool was ok, food was ok, staff did the minimum, location could have been worse. Oh my , just nothing memorable about this hotel or town. The sun did shine the whole time. The beach is a good one.

    3
    « staff attitude bad location »

    we got diarrhea after being there 2 days, staff in breakfast room are very pushy, unfriendly and unhelpful. when asking for a napkin, you get pointed to it. tables are not made up, no cutlery or table mat. the chef does not listen when ordering eggs. very stubborn. it seems that the head of the breakfast room has some kind of opinion and a bad attitude towards guests. the same breakfast every day, hardly any changes, became very boring. if you dont ask the room service to clean up your room early it doesn't get done until about pm, unacceptable. the location of the resort is very far from major attractions and shopping malls, therefore your taxi charges increase a lot. otherwise rooms are very large and modern, but not worth all the other hassles that come with this place. to many stairs, stair and more stairs!!!!

    4
    « Good Hotel »

    Hotel is good, staff were extremely pleasant and helpful. Room, food, pools all good. Breakfast was nice food and plenty of choice. There is nothing near here so if you want to do anything, Karon is not the place to go although of course there are plenty of tours available. I only wanted a good rest so it was ok for me for 1 week, I would not want to stay any longer. 400 baht by tuk tuk to Patong

    4
    « We needed to get somewhere, where the weather was much warmer than the long, cold winter we were having at home »

    The resort was clean, the staff very friendly. Our room was spacious enough. With a good size balcony. Three swimming pools, which meant that you could swim without it being overcrowded. A buffet breakfast each morning was ample, with lots of variety. The only problem was that if you couldn't handle stairs, there were many of them. A lift was available, but you had to manage the stairs to get to the lift.

    4
    « Close to Nature: Ocean and Mountain View. »

    Nicely designed resort to have view of mountains and ocean together. Bit far from the airport though. The Karon Beach is not the best as it was restricted to swim. However it gives you the feeling of being very close to nature. If you are lover of hiking, perfect place. The prices is fair for a luxury hotel. If you are fun lover, the Karon Beach is not the best place.

    4
    « Good value »

    Fair priced hotel, built against the hill on less then 300 meters from the beach. Situated a little on the outside of the village, it is a nice 5 minute walk to the center of town. The hotel has lots of facilities. At least three wonderful pools , towel and bar service. Good beds. High speed wifi available too. If you are here to relax, no need to go into town :) For people who need to work on their condition, I'd certainly advice to stay here, since there are a lot of stairs.

  • 2
    « If you like STAIRS with your hot weather, this place is for YOU!! »

    The staff are wonderful, the rooms are below average, the buffet breakfast is cold (it's supposed to be hot!) and the path to your room is stairs, stairs and more stairs. There are 4 pools which includes a kiddie pool. They were lovely and refreshing. You get what you pay for, or DON'T pay for here. It is a good location between Patong and Kata which are both great for shopping in the markets. The market here in Karon is OK but I found it a little more expensive than the others. The kids club is now closed, pity as we could have used it a few times. The laundry and games room is good. Good location for tour pick-ups but an hour from the airport. Overall it is a poor rating but I did enjoy my stay as the staff are great! I just can't do cold bacon and that many stairs in the heat or even in the cold!!

    4
    « Nice resort , delicious food ! »

    Its a nice resort , self sufficient, little outdated , nice employees. Food and drink is delicious. Instead of eating from the street , we tried everything we wanted to taste at the resort . Not on the beach as most of the hotels here. A very short distance by walk. Plus they have washing machine/dryer. 2 bottles of water offered by day .

    4
    « 7 outta 10 »

    Visited for 6 days.stayed at room 4126 which had a great view of the ocean but it had an annoying and random clicking noise coming from the back of the room outside.we were in another room on the same level but the door and frame fell apart as we entered the room due to timber warping from the weather.having been moved once i didnt want to complain about the noise and have to move again. Its a good position resort as its close to beach and resturants. There is a taxi stop out front as well as 7/11 convenience store.the 3 pools are excellent as well as the room service.breakfast was good as well .the customer service was faultless and we were greeted warmly by all staff. It does have alot of stairs so be prepared to exercise a little.there is an elevator but still have to use stairs. It needs a bit of tlc and maintenance as its older place and cracks have formed.$750 baht to get to the airport. $250 baht to patong

    4
    « Very nice and worth the booking price! »

    We stayed here for 3 nights and it was very nice. Have to be honest, the pool toilets when you leave reception towards your room is a total let down and I literally felt like I might get sick and that smell hit me. You also pass it when you head for the breakfast/restaurant. The staff were really helpful and their organisation skills with trips and such are amazing. Not once were we worried. They are situated close to Karon beach - please take note that the beach is FILTHY! Try Kata beach ot Patong beach instead. People seem to litter less there. They have 3 swimming pools(that I know of!) and the one that is about 2 storeys higher than the other 2 pools has an amazing view. So worth the sunburn I got! If tou are on a budget,but still need luxury and privacy - This place is it! They have free wifi!

    3
    « Good budget resort »

    We stayed there last week an overall a good budget resort. Breakfast was ok we had a ground floor room at the front looking across the road to the lake. The room was quite dark and insect screens should have been a must ! The pool areas were very good and the gardens very well maintained. For the price paid cannot really complain

    4
    « Nice place to hang out! »

    Best Western in Karon Beach! First of all Karon Beach was a great nice to visit. Alot more laid back than busy Patpong Beach. This resort was very nice, especially the pools and the breakfast was awesome. Great assortment. The Hotel appears to be old older hotel but clean. This beach resort is NOT on the beach. It is two blocks from there. Most rooms have an ocean view. If you have a hard time walking up stairs , request a lower floor, as the higher floor you have the more oceanview you can see. The night market was a easy 5-10 walk. Each room has a mini refrig and safe in the room. the hotel offers a taxi service of their own to Phucket Airport, which is reasonable. Good wifi! I would definitely stay here again.

    4
    « Good value for money »

    We stayed here for two nights, the room was a great size, with large bathroom and balcony. There are several pools on this site which allows you to change up your scenery a bit. The location is great, minutes away from the beach with great little food locations. Hotel staff were very friendly, we made use of the self service washing machine and dryer- which is located in the games room with free ping pong and a snooker table! The hotel is a little out dated, old furniture and layout- however if that doesn't bother you it's a nice place to be. One major issue was that the lift was broken- the rooms are up several flights of stairs so this was annoying.

    4
    « Great place to relax »

    We are currently staying at the Best Western Karon Beach Absolutely no complaints! They cater at a reasonable price for everyone! The rooms are clean, breakfast good, pools are great! WiFi fast! service is wonderful. Not 5 star, but will certainly come back next time we are here.

    4
    « Great value »

    Near Karon beach, staff very helpful, breakfast not that good if breakfast better will give them 5 star, nice pools, a lot of Russian tourists. A lots of restaurants around. But far from Patong or city if u like busy area, night life stay at Patong but if u like quite place will prefer this one. This hotel not next to the beach but still can see the ocean.

    1
    « STAY AWAY!!!! WORST HOTEL IN THAILAND!! NOTHING BEST ABOUT IT!!! »

    Where do I start! How about the shower was caked in mould as you'll see from the pic! There's constant cockroaches and millipedes roaming the hotel even in restaurant. The wifi is terrible. The TV isn't set up as per the card in ur room, we had 1 English channel (and as you're a bit out of the way from patong where all the nightlife is we couldn't really chill out in the room) they couldn't give us a dvd player to even buy dvds for the room, I emailed in advance to be told I would get a king size or at least double bed and was given 2 single beds (me and the Mrs couldn't really sleep together, one of us kept falling down the middle unless we shared a single bed) the staff weren't the best 2 receptionists didn't even acknowledge what was wrong and when we checked out early to move hotels they didn't even say anything just checked us out and sent us on our way, when the bell boy brought our bags to the room on arrival I said that I had no change on me from a 1000 baht note as we had just arrived and he laughed turned around and said they say this every time! To the point where I felt so guilty I walked to the 7/11 opposite bought some stuff for the room purely so I could give him a tip afterwards. We were there 1 day then paid 260 to stay in The Charm Resort Patong....MUCH BETTER by the way!!! The rooms are so old fashioned it's like I was staying in the 1930's! I'm not just saying this, honestly shop around there are much better hotels available, stay in patong and go for the Charm Resort or The Holiday Inn, if you're staying in Karon go to Centara, hell..sleep on the streets and you'd be better off!!! Trust me STAY AWAY ALL! I have put a pic of the mould on the shower we took on my Mrs camera and also a pic of me and the Mrs so you can get the type of people we are, we wouldn't usually complain but this nearly put a dampener on the holiday. NOTHING BEST ABOUT THIS PLACE

  • 5
    « Great Location »

    Great hotel, lovely views . Rooms clean and basic, staff are very friendly and helpful. Love the location set on the hillside so nice and quiet , but only a few minutes walk to the bars , restaurants and nightlife. Would recommend this hotel, but there are a lot of steps for anyone with walking or fitness issues.

    4
    « Top hotel »

    I stayed in this hotel a couple of years ago. The fact that I am now booking another stay for later this year says it all, Rooms are big. Beds are big and comfy. Great location. It's only a short walk to the beach or the local shop and money changer. Take a short cut through the side market to get to the centre of Karon. Staff are excellent. Nothings too much trouble. Breakfast is much the same as you get anywhere.Pools are great especially after a hot day walking around. The only thing I can criticize is the stairs up to the rooms. So steep. Yes there is an elevator but it wasn't near my room. Looking forward to my second stay.

    4
    « Beautiful Resort »

    We stayed 3 nights. Good hotel with reasonable price. Room was clean and spacious with comfy bed. Resort was close to the beach, not too far from market and restaurants. Hotel has 3 pools which were nice and not crowded. As courtesy, provided beach towels and 2 bottles of mineral water daily, which was much appreciated. We didn't dined at hotel's restaurant, as they didn't had options for vegetarians. Be aware if you are traveling with kids and elder, there are many steps to climb to the room. Overall the stay was very pleasant. Definitely would recommend this resort.

    5
    « Rest and relax »

    We stayed for 8 nights and found it comfortable and friendly. The staff were helpful and had a clean tidy room daily. The restaurant was great, we had breakfast every morning and it was included in our package, we had dinner twice at the restaurant and both nights it was lovely. The pool was a life saver of those hot days. The beach was a 5min walk away. The day spa was well priced, you could look for a cheaper option, but you will only get what you pay for in the end. Excellent treatments and reasonable prices Enjoy.

    4
    « Comfortable stay :) »

    Me and my partner stayed here for 2 weeks and enjoyed our stay very much. The location was convenient for us and also enjoyed the pool very much. They helped arrange for taxi's to airport and back which made our lives much easier. Only thing is that we asked for a double bed and got 2 single beds and the wifi kept cutting out. Other than that, we where very happy with the hotels service and cleanliness. Thank you to all the staff that always had a smile :)

    4
    « Right price »

    all here is good for the price, cannot fault the staff are very friendly and efficient, room is comfortable and clean pool is great, breakfast a bit ordinary for ozzie standard. walking distance from town. family on budget very affordable

    5
    « Clean, comfortable and nice staff. »

    Although we only stayed for one night, we enjoyed our stay there. The bed is comfortable and room is spacious. Our room is located on the hill, but there is an elevator and only a bit walk up (a good exercise). Breakfast is plentiful and offers wide range to choose from. When we were there, the breakfast room was very busy but the staff manage to find a nice spot for us. We did not go to the beach but it is only a very short walk. All in all, a good hotel.

    5
    « Nice and clean »

    This hotel was very clean and comfortable. Friendly staff is plus. Good position, not far away from beach and very close to market and city. There are stairs, but there is also and elevator. Gardening was most fascinating. There are much more luxury hotels but this is great value for money.

    4
    « Comfortable stay »

    Its easy to be dissuaded by negative reviews of a hotel but most of these reviews stem from individuals who know they are booking a 3* hotel but expect 5* facilities. The BW Phuket Ocean Resort gives you everything they advertise. Comfortable room, clean linen, toiletries, functional air conditioning and lighting speed Wifi. The staff are friendly and eager to assist. I've read multiple reviews regarding the stairs and thought "Oh it cant be all that bad". I requested a sea-facing view which saw us housed on the fourth floor. I had the option of climbing 130 steps to get to my room or taking the lift which works well. Breakfast has something for every taste. The pools were always clean and offers a well needed respite from the heat. The bar runs a 2 for 1 special on cocktails from 20:00 to 22:00 daily :) All things considered, I would not hesitate to stay at the BW i future.

    5
    « Great hotel »

    The hotel is very nice and clean with a very good service. The staff is super friendly and helpful. It seems that they just think of everything to make you feel comfortable. Plus, the hotel is very close to the beach. The town of karon isn't very exciting and very touristic.

  • 4
    « good position, good value »

    I've now stayed at this hotel twice. The staff are extremely friendly and helpful, the rooms are a good size and the beds - very comfortable. The Ocean Resort is very reasonably priced and for what you pay is excellent value. Breakfast is brilliant, fruit, stir fry, eggs you name it, it's there. We refer to stay in Karon in preference to Patong, it's just a bit out of the rush and bustle of Patong but only 10 minutes and 400 baht from Patong. Karon has a great beach and plenty of shops and restaurants so it's no problem to have an enjoyable time.

    3
    « Good value hotel »

    Good: Hotel is good for the price they offer. Room was big enough, clean, well kept every day. Balcony with sea view is awesome. Pools are ok. Air con is good. Location is good, close to the sea, not in the center of Karon, but there is a shortcut path to the center. They offer good price airport taxi - 750THB. (Fixed price taxi at the airport costs 1000 THB) Bad: The corridor to our room (1431) is awfull. There are outside units for the air cons inside the corridor, which make it hot as hell. The arc to the corridor only about 180cm high. I'm 192cm tall, so i had to be careful not to hit my head.I've noticed that only our corridor had such issues. Stay away from the units in the same section as 1431. Ants are everywhere, in the room, balcony, bathroom. Too many stairs, espeacially if you have small baby. Gym equipment is quite old. Wifi is bad.

    4
    « A comfortable stay »

    Our family stayed in this hotel for four nights in the end of March.Very nice resort,close to Karon Beach & Karon centre.Room was clean,linens changed daily, two bottles of mineral waters provided each day.We had wonderful sea view from the balcony.Hotel has three swimming pools,which were clean & fringed with palm trees,very nice ambience.Breakfast buffet had lots of choices,continental & Asian with live omlette counter.Staff always were very helpful, language was not a problem at all.We had arranged for airport drop off from the hotel which was 750 Bahts,hotel also arranged for a packed breakfast for us as we had a very early flight .Overall a great stay at a very reasonable price.Would love to stay here again.

    3
    « Everything you want in a hotel without the big price tag! »

    I'm writing this review while I'm lying by the pool at the Best Western Phuket, Karon. Myself and my husband are staying here for 9 days and it is great value for what you pa. it is our first time to Thailand (normally go to Bali) and we got a great deal through Expedia and upgraded to a deluxe ocean view room. The resort is close to the beach, great pools, great variety for breakfast, rooms are clean and comfortable but a little tired and in need of a renovation but when the price is so cheap to stay here,bwho really cares. I would definitely suggest a room by the lower ground pools if you can. If you have read other reviews there are a lot of stairs and the last thing you want to do if you've been out in the hot sun is to walk up millions of stairs to get to your room! Rooms: 1611-1616 are the closest to the pools and reception (tip is to have a look at the layout of the rooms on the website. My only complaint would be that the service by some of the staff is lacking and some of them are not very friendly (sorry Best Western staff we are just used to the friendly, helpful people in Bali) but overall a great resort and we would definitely stay here again. Would highly recommend a restaurant called Yings (doesn't look much but great Thai food at very cheap prices!

    4
    « 7 days »

    Booked in on the 18th April. Great place and location though the doff doff (bass sound) tuk tuk are very loud at night. Good food. Excellent staff and room recommend room 1619/20 close to pool. Great for a recoup of the body. Comfy beds. Happy times

    5
    « Fantastic (8 night solo) »

    Fantastic, the staff were very nice and helpfull, especially when my phone got wet from Songkran and they very quickly got one of their staff to help me dry it out, with hair dryer, heatpump and rice. They were very quick and more then willing to help. Also changed rooms due to noisy guest and they were more than happy to help. Breakfast the best I've had so far. Rooms good for the price paid. I would come back again

    4
    « Karon Beach Hotel »

    This hotel was amazing, for the price you pay its very very good. My partner and I really enjoyed our stay. The rooms are great, the outdoor pool is amazing with a bar, we got breakfast included in our stay and the food was always amazing, fresh fruits, continental breaky, eggs, bacon, sausages, whatever you want really, scooter hire are just at the front door, close to the main street of Karon Beach. To top it off the view from our room was to die for. I will definitely go back

    4
    « Good »

    Stayed here for three nights for a very good price. Our room was comfortable and spacious and cleaned everyday. Pools were nice, managed to get a sun lounger easy enough. Not a bad location near the beach and shops/restaurants Can't comment on breakfast as we were room only. Charged 700baht for late check out and 750baht for a taxi which I thought was good. Would recommend

    4
    « A good 3 star in a good location with 3 star facilities »

    If you are wanting 5 star authentic Thailand then this is not the hotel for you. This is a very good budget hotel and with the room prices as low as they are, anyone expecting luxury should think of paying for a luxury hotel. The pool area was lovely, breakfast absolutely fine with lots of choice, beach towels provided, comfortable bedding, free coffee in reception, friendly and helpful staff and more importantly - very clean. Would certainly recommend but remember - its 3 star so dont expect 5 star. Also of note, lots of steps so anyone with mobility problems could not stay here as no provision for them. There are ramps but they are more like steep 90 degrees hills!

    2
    « Nothing "best" about this Best Western »

    We stayed here for a week during our six week trip around Thailand. I am very unimpressed with this hotel. There is nothing "best" about this "best western". 1. The pools need to be cleaned. BADLY! I didn't see them clean the pool on the roof once while we stayed here, and the water kept getting worse and worse with dirt. 2. The drain in the shower was clogged, so we flooded the bathroom and the hallway every time we took a shower. We asked about this in the reception twice, but nothing happened. 3. We were told there would be free wifi in our room. It didn't work for the entire week. 4. The bed had springs sticking out of it. YES, METAL SPRINGS STICKING UP THROUGH THE FABRIC IN THE MATRESS! There is absolutely no way the cleaning ladies haven't noticed this while cleaning the room. 5. The breakfast area was not big enough for all the guests. There was always a line to be seated. You didn't get to decide where or with whom you wanted to sit. The food was ok, but we didn't have breakfast there more than twice as there was always a 15-20 minute wait. 6. The TV in our room didn't work. Neither did the radio. 7. You had to get up at 7 in the morning if you wanted a chair in the pool area. 8. When we checked out the reception staff accused us of stealing two pool towels. We never even got pool towels in the first place. Over all I would not recommend this hotel to anyone. There are plenty of better hotels for a more reasonable price. But I would like to recommend the restaurant. (For dinner. Not for breakfast!) It is probably the best italian restaurant in Karon. If you are craving pizza or pasta, it is the place to go!

  • 3
    « Okey.. »

    It is a good hotel for that price. The location is good near restaurant and the beach. You have to cross a busy road but their is man that stops the traffic to help you. The poolarea and the rooms was good, we had a nice seaview from the big balcony. Receptiondesk did only speak a little english so you couldnt ask them for help. The breakfast was not good, too little options , and you did have to eat before 8 o´clock if you didnt want to queue to get a table. I wouldnt stay here again because the breakfastbuffe is quite importent for us when we have holiday and stay at hotel.

    4
    « Good hotel and location for the price »

    Me and my husband stayed in the hotel in Feb 2016 for 1 day, The hotel is pretty decent for the price. Centrally located area with beach in 5 min reach, clean rooms with a nice balcony. I am a non swimmer so found the pool too deep. The only problems we faced was there was too many stairs to climb and you find it tiring when its hot and sweaty. But a good hotel for the budget traveller.

    5
    « Great »

    Location is good. There are a number of good restaurants and bars very close but it is still very quiet. We got a room with an awesome ocean view just as we had asked for. We had taken the most basic room but even that was very spacious and comfortable. Two days after we had been there I twisted my ankle and we were given a room on the ground floor immediately. We didn't even have to ask for it. The room was for 3 people unlike the room we had booked which was for two. But there was no extra charge. The breakfast buffet had a very good selection and was of good quality. The restaurant at the hotel offered good food at reasonable prices.

    4
    « Well worth a stay »

    Very good location for the bars & restaurants. Only a 5 minute walk, same as the beach. For the price we loved it and would definitely stay again when in the area. The breakfast was scrummy something for everyone. Great pools

    3
    « awesome view from 4th floor up »

    Room was spacious with good sized bed and fridge. Great sunset view from the balcony. Buffet breakfast was good but no AC. stairs to climb out of the lobby to the elevator, so wouldn't suggest it for anyone with stair climbing problems. In house restaurant food was good, fresh , varied menu, and priced and presented well. Great location -5 min walk to fantastic karon beach, 15 min taxi to Patong Beach.

    3
    « Time for a Refurbishment »

    The location of this hotel is it's best feature, a 5 min shaded walk to Karon beach, which is a beautiful un-crowded beach. Six or 7 eateries are located on the beach, as well as acess to the downtown of Karon. I would not recommend this beach for children unless they are competent swimmers as it has as a fast drop off after about 10ft. The hotel is has a definite 1970's feel, with blond arbotite builtin furniture. The bathroom has been renovated with shower and new dark click flooring. The bathroom towels and linen were in good shape and very clean. The bathroom toiletries were also good quality. The room was clean and had a good size fridge included. Room size was moderate, with excellent sun set viewing balcony. Patong Beach was a 400bht ride away. Breakfast buffet just ok with premade omelets which are not so good. We ate Dinner at the inhouse restaurant twice and both meals were very good. I find this hotel a bit overpriced, considering its older condition and the amount of stairs one has to traverse to use its facilities.

    4
    « Who needs a Gym when you have the StairMaster »

    We stayed here January 2016 and were overall quite happy. Good - Awesome Breakfast! Lots of fruits eggs etc. Good location and nice pools. Rooms were good as well, Note that hotel is on the side of a large hill, and getting to your room requires many stairs. When you have luggage, a porter will carry the larger luggage for you. No one with mobility issues should stay here. Not so good - The dining area has no AC, and can get too hot to enjoy your meal. Over all, a good place, nice staff and decent location.

    4
    « Nice visit »

    Hello There, We came back after 2 weeks in Thailand Phuket, and it was very nice stay. Didn't spend many time in hotel, as we were traveling around the island and took many excursions. Room was nice, not that big, but had all we needed : fridge, air con. tv, hair fan, free safe etc. We stayed in 4th floor and had a nice see view in front of one of the pools, balcony was huge, but it's nothing special, as all balconys and terraces were very big. i recommend to ask room in fifth floor, as view should be much better. Room has been been cleaned daily, just cleaner had lack of fantasy probably, as we left tips every day, and didn't get nothing made from towels as our previous stay in Thailand two years ago, of course, it is not important, but is very lovely and nice sometimes get a small surprise. We really enjoyed all pools, it was cleaned and nice. We ate just twice in hotel's restaurant ( I mean dinner) as all the time were eating outside, but food was very nice and looked really good. Breakfast was really nice, lot of different food. Waiters were very friendly and helpful. In conclusion all I can say in was pleasant stay, hotel didn't impressed us a lot as hotel for us is not an important thing, most important, bed was very very comfortable :) but nothing bad we really can not say about it, clean pools, clean territory, nice rooms and nice sea view and very nice food. Btw sea is only 4 minutes walk from hotel, Karon beach is lovely and Karon centre very nice too, so enjoy guys ;)

    3
    « OK. Not great, not poor. »

    We got the deluxe room. The balcony that came with it was nice but the room was a bit small. The staff seemed really overworked and tired of tourists. The kids room does not exist anymore, which was a disappointment because that was one of the reasons we chose this hotel - to have an indoor area where our 18 month old could take a break from the sun. The breakfast was good.

    4
    « Very nice »

    Very nice stay. Rooms spacious and very clean. White linen! Will definitely go back again! Breakfast very tasty. Variety also great! Swimming pools very clean. Very friendly staff that assist you with tours.

  • 5
    « Fantastic stay »

    Recently stayed at the BW Ocean Resort and had a great stay. Nothing to complain about. The rooms were very spacious and cleaned daily. Great swimming pools and nice to have clean pool towels every day. Restaurant food was very good. Staff were very pleasant and always happy to help, nothing was too much trouble. The location of the hotel is brilliant and is in easy walking distance to the beach and supermarkets. Karon Centre is a short walk from the hotel, through the little market which is open most nights. You then come to lively Bars and good restaurants. There is a bigger market in Karon if you like shopping & Kata beach is lovely too. Sea very calm and golden sands, there is also a very good night market in Kata. Overall I would stay here again as could not fault much about our stay at the hotel or Karon Beach Resort.

    3
    « Average Stay with Ocean View »

    Clean and quiet rooms all with Ocean views of sorts. Reception staff very friendly, but cleaning staff should work a it Harding of friendliness. The cleaning staff do a great job of keep the hotel rooms and grounds clean. The rooms are a little over priced for Karon. There is no one on staff to help plan day trips or outings. The other problem is stairs and more stairs. The hotel in not set up for handicap quests.

    3
    « Nothing special! »

    The hotel is ok, the room is not so fresh, at least two of our rooms. We stayed on the two bungalow direct on the front of the pool. the cleaning service is horrible. Sometimes I wondered if they even have clean our room. We've booked this hotel because we were late with the hotel booking due to the holiday season. i wouldn't recommended this hotel if you like to have a tidy room.

    5
    « Wonderful! »

    Loved it here! Upon arrival you receive a lovely envelope with info and a time to meet a local tour guide who shows you all the great things on offer! We had a fantastic time exploring the Phi Phi Islands thanks to the tour guides advice. Shops are very close by and the beach across the road behind the lagoon. Great value for money too. We had a room right by the pool which made our stay even better as was very humid there at the time we went. The poolside bar was a huge plus on stinking hot days and the drinks were delicious! A full breakfast buffet each morning was provided so we ate well and room service is super fast. Staff are always happy to help for whatever you need also. Hoping to go back again soon as we absolutely loved our time here. If you can book the Phi Phi Islands day tour on Jet boats, you wont be disappointed!!!! :)

    4
    « Phuket holiday »

    We had a great time in Phuket. Karon beach was beautifull. The hotel was good, we had a room with seaview. There are a lot of steps to your room, but we didn't mind. We knew that in advance. There is much to see and much to do. We had rented a scooter , which was better than hiring a taxi . The food is great, and the people very nice.

    4
    « Nice hotel »

    Best western Phuket Ocean Resort is located near Karon beach. It has very neat n clean room and quiet surrounding. Very vast breakfast spread. Only drawback is that you have to climb many steps to take lift for upper floors. Tuk tuk are easily available outside hotel.

    5
    « Memorable stay! »

    Awesome hotel with very friendly and helpful staff. The staff is always ready to help you in any and every way. Not a single issue bothered us there..the room, breakfast, staff every service was just perfect. Also it has 3 awesome pools. Walking distance from Karon beach. It's location is cherry on the top.

    5
    « Great Hotel !! »

    We recently stayed at BW Phuket Ocean Resort & it was an amazing stay. Pros 1) Great Hotel, Good Restaurant, V Good Swimming Pools (There are 4 pools), Nice Decor 2) Always Great Service from smiling staff. 3) Great Location - Opp Karon Beach & 2 min walk to Karon Market. 7/11 & Family Mart are just 5 shops away. Cons 1) Lots of Stairs. We have a small baby so it was big pain for us. But when you understand the layout of property its unavoidable. And excellent service from staff, makes up for it. All the best. Regards Rahul Bhojwani

    3
    « Needs some attention »

    The hotel has a very good location and the staff is very helpful and friendly. The breakfast selection was quite good, and the swimming pools and grounds is well kept. What bothered me most was the torn bed and stained bed sheets.

    5
    « Amazing Amornrat »

    I just wanted to say thank you to Amornrat and all the staff who were so helpful and kind during our stay at this lovely hotel.We had a great time and the food in the hotel was delicious.Everyone so friendly and a lovely sea view from our room-thanks!

  • 4
    « Just good »

    I was happy with the room over all and the resort was in a good location and had some fantastic pools and a nice resturant but. This place is starting to show its age just small things like towel rail hanging on with one screw and the broken mirror in our room. And the bath is very high up I'm a 6 foot guy and I struggled hopping out onto the wet floor. But the room was nice and the staff were friendly what more could you want.

    1
    « Locked out of our room everyday!!! »

    And someone stole my thongs from the pool area and the staff did not care! We stayed here for 2 nights in total in one of the furthest away rooms, (good ocean view but very dated room) and both days after leaving and doing activities we returned to our room to find our key did not work. The staff on some occasions we ok but the general disposition was cranky and couldn't be bothered. Breakfast is not included in your accom. We ate at the restaurant one of the nights and the wait times between meals was ridiculously long, when it did arrive it was cold...!!! For the price of the room,, i do not recommend this stay!

    4
    « Great overall 8 day stay »

    Stayed in rooms 4124 and 4126. Very spacious, a bit dated. Rooms with a view!!!! Nightly sunset was awesome! Only complaint was Room 4126 had a odd odour in the washroom occasionally. Hotel is currently in the midst of a renovation. Noise is only during the day. Fire crackers go off across the road. Not the hotels fault! We loved John in the dining room. He is from the Philippines. Absolutely the best waiter Ever!!!! Don't recommend any level above the first floor (rooms start with 3) if you have difficulty walking up hill and climbing stairs. Awesome buffet breakfast, great staff, airport shuttle service (your dime) was very convenient! Water replaced daily free. Nice roomy fridge. Washer and dryer was hard to find. Nice to do a load of clothes! Nicely located across the road from Karon Beach.

    3
    « Tough one to review »

    This may be a long review but hang in there. The actual resort itself was pretty good, it's old but perfectly functional, clean etc. There are 3 pools to choose from, nice views over looking the Andaman Sea, Karon lake and parts of the mayhem that is Karon. The breakfast was pretty good, with quite a big offering from 630-1030 daily. The things that really let us down were - we booked a King bed deluxe room, non smoking. We arrived late so quite fatigued, we literally had to change rooms 4 times before we found the room we paid for. The first had 2 single beds, the second had the same, the third was a heavy smokers room, finally after many attempts we found a suitable room. It wasn't amazing but the bed was comfy, shower was worn out and tired. The view was nice. The next problem was the ongoing renovations, understand resorts needs to find time to do this but it was very disruptive. Sleep quality was fine but they worked from 8am - 6pm daily, so quiet time by the pool didn't happen. Banging, grinding, sanding, hammering etc. Great location! Restaurant food was nice, some staff were friendly and helpful. We had to change rooms again due to renovations, once we had this room we couldn't hear a thing. The wifi is questionable, very slow and OFTEN dropped out. Frustrating as this is our only source of communication with friends/family back home etc Aircon worked perfectly and at times we were too cold. After getting our room made up the house keeping staff turned it off, so we worked out early to request an early room make up over breakfast so we could turn it back on. Language barrier made it hard to say "please do not turn off". Also our fridge froze all our waters and beers etc, so needed a replacement but they were prompt in doing so I feel it's hard to give this one a fair review due to renovations because it is quite a nice resort, old but comfy. Certainly would recommend it :)

    4
    « Budget »

    Went for my short holiday. From airport you can grab a taxi or a bus, 700bhat for cab 200bhat for bus. Front Office staff are friendly and very helpful one of the staff guide me to room. room was big with 2 bottle of free drinking water and 4 packets of peanuts which is chargeable 130bhat the view from the room is spectacular clean room, comfortable bed, have a private locker with 4 digit of password. Wifi is good. Housekeeping staff are very very helpful big Thank you. Room service is pretty fast. Overall it Is the best hotel for the budget Travellers. Will see you soon Regards Bishal

    5
    « Fantastic »

    A great hotel, although the rooms are a little dated. Big rooms with free bottled water everyday. Provide a great range of amenities in bathroom such as razor, toothbrush etc. Lots of steps to climb to get to lift so not ideal for somebody with reduced mobility. We had breakfast included which was a bonus. Restaurant for snacks and evening meal was very good. All staff very attentive. Couldn't ask for more. The only downside is the games area, the equipment is well past it and could do with replacing.

    4
    « Nice accommodation, but there are mosquitoes »

    Nice accommodation, but as the room faced the mountains, there were mosquitoes. Conveniently located near stores and restaurants. Quite unfortunately, the haze from Indonesia blew here during my visit

    4
    « Good quality hotel - after the renovations are done - staff excellent »

    tried to sum this place up in the title. Whilst we were there, during a lot of renovations the relaxation was spoilt a ittle by the works ( drills etc) but the staff were great and ignoring the works its a good location near shops resturant on site and a quiet beach area. All i would say is check the works are done ( which they probably would be by the time you read thi.)

    4
    « Beautiful Best Western »

    We stayed here in September 2015 and couldnt have been happier. Staff were amazing and it was very clean. It was close to food shops massages and the beach.. We thoroughly enjoyed ourselves and being closed to the pool on the third level was a bonus.. We met some wonderful people also Sta

    5
    « Awesome Place »

    First time to Phuket but not my last. A group of four (we had two rooms next to each other with two single beds) we stayed here for eight nights and enjoyed every bit of it. The room was clean and suited our needs. Bathroom was good and clean and they even had extras like toothbrush, paste, cotton bugs, razor and a sewing kit. They have three pools here and they were amazing. While we were there one of the pools was having tile maintenance but there was still plenty of room in the other two pools. If you want a clean and nice place to stay then this is the place to be. It is handy to the shops and the beach is a few strolls away. The breakfast was amazing with everything you can think of and the dinners were divine. A lot of people say don't eat at hotel restaurant's because they are overpriced but not at BW Ocean Resort the prices were cheap and the food was excellent, actually they serve the best chicken satay with peanut sauce I have ever tasted and the spring rolls are to die for top marks to the Chef's. I also thought their cocktails were very cheap and they have the best Strawberry Daiquiri and Long Island. Will definitely stay here again :)

  • 5
    « Beautiful Hotel... »

    Had been to Phuket on annual trip taken by office... The hotel is very scenic and beautiful... its just opposite to the beach and have a beautiful view from the hotel room... behind the hotel there is a beautiful hill... the room and bathroom are very neat and clean... and the wifi is quite fast but better to use it in the lobby.. the receptionists are very cordial and professional... the breakfast was complimentary and sumptuous with lots of fruits in option...

    5
    « Fantastic! »

    It's hard to believe that you can stay in such a nice resort for such a reasonable price. The property is built in terraces up the side of a mountain. Paying just a little extra for an ocean view, I could see from my balcony all three pools, the whole city, as well as the Andaman sea. The staff were so sweet to me all the time. The breakfast was so extensive it had me experimenting with different combinations of cuisines each day. The room was comfortable with AC that couldn't be beat. Perhaps, the bed could be improved by the use of one large mattress instead of two small ones side-by-side. Loved the shower. The location is almost ideal; this year, though, the shortcut to the town's restaurant and bar zone was closed, leaving the oceanfront path as the only way around. This was my third time there and I look forward to my return.

 

Getting to the hotel ...

All directions
·From: All directions. The BEST WESTERN Phuket Ocean Resort is situated at the north end of Karon Beach on the hillside among the coconut groves.