BEST WESTERN Hotel Petaluma Inn,  Petaluma

4.0/5  - based on 491 guest reviews.
200 S McDowell Boulevard, 94954-3506, Petaluma, United States - See map
+1 707 763 0994 +1 707 778 3111

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 490 traveler reviews
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Choose this charming Petaluma hotel - minutes from Sonoma State University and the beautiful Point Reyes National Seashore, pet-friendly! The BEST WESTERN Petaluma Inn is a sophisticated and inviting hotel situated just off the infamous Highway 101 in California's Sonoma Area. Guests staying at this hotel in Petaluma will find the area to be a fulfilling and less expensive alternative to staying in Bodega Bay. This California hotel is a short drive into the Sonoma Wine region, featuring 150 different wineries, as well as a quick trip into San Francisco to see sights such as the Golden Gate Bridge and Fisherman's Wharf. Other favorite Petaluma attractions include the Petaluma Adobe State Historic Park, the Garden Valley Ranch, the Cretan Labyrinth, the Two Rock Coast Guard Base and the Sears Point International Raceway. This Petaluma California hotel offers an array of amenities including an onsite restaurant, an outdoor heated swimming pool, business services and meeting facilities. Guests will wake each morning to a complimentary continental breakfast. Each spaciously-appointed guest room features high-speed Internet access and cable satellite television with Showtime®. Enjoy all that Petaluma and Northern California have to offer while staying at the BEST WESTERN Petaluma Inn! Enjoy your stay.

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Room 1

Guest reviews


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based on 490 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
142
Verygood
 
229
Medium
 
85
Poor
 
22
Horrible
 
12
Business Business 62
Couples Couples 151
Family Family 165
Friends getaway Friends getaway 47
Solo travel Solo travel 43
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Petaluma Inn,Petaluma
  • 5
    « worth the money »

    A great value, a well kept establishment. A nice surprise in an expensive area. Easy on/off freeway. Other food establishments within walking distance. Nice breakfast, and restaurant on sight is nice also. Pleasant staff all the way around

    5
    « Best Western is the Best »

    Whenever we travel up North, we always stay at this Best Western in Petaluma. It is centrally located near a shopping center, and local businesses. The rooms have always been very clean and immaculately presented with lots of space for pleasure and business. The towels are super soft. The breakfast area is extraordinarily clean and well stocked with clean foods and a very pleasant staff member who assisted us in navigating the breakfast menu. There is a variety of choice, high quality breakfast items. The staff is very professional and friendly. We have tried other hotels in the area and encountered some problems. We will always stay at this Best Western for all of all travel needs to Northern California.

    5
    « Petaluma Stay »

    Hotel was very comfortable specially the beds ( nice and firm) and upgraded bathroom. Even though there were a lot of people staying and we were close to a busy thoroughfare there was very little noise once the door was closed. The staff was incredibly nice and thoughtful. Parking was a little on the crowded side and they are upgrading the lobby. For breakfast they had delicious local fruit ( among other things, just really loved the fruit)

    4
    « Best Western Petaluma »

    I spent one night here and was pleasantly surprised. The rooms seem to have been updated and mine was clean, comfortable, spacious, and very quiet. The staff in the temporary lobby was friendly and helpful. The breakfast was better than expected and included some hot food like bacon as well as the usual fair. I was particularly impressed by the lady working in the breakfast area. She was very cheerful and greeted everyone as they came and went. The breakfast area is good sized and she was constantly on the move bussing tables and keeping all the food stocked. All the while smiling and chatting with customers. Absolutely top notch. I would definitely stay here again.

    4
    « Served our purpose, but noisy location »

    We needed a larger unit so we reserved the two bedroom apartment. It's in the process of being updated, but in need of new carpet, living room furniture, and curtains and/or wall decorations. The beds were clean and comfortable, and the bathroom newly remodeled. This unit sits right on the street so if traffic noises bother you then you won't be happy. I believe if you stay in regular rooms in the back of the property it would be much quieter. The breakfast was very good, and the service attendant was wonderful. It was a good location for what we needed, though it can be a challenge getting in/out of the property due to the busy intersection.

    4
    « BW Petaluma »

    Clean, comfortable overnight stay. As usual for BW the bed was very comfortable. Amenities were a bit sparse. Staff was very friendly and helpful. Location not great on the corner of two busy roads as quite noisy, but close to US 101 which made for easy access. Breakfast was good and staff very pleasant. The restaurant next door was very good.

    5
    « A nice place to stay while in Petaluma. »

    I've stayed here several times and have been pleased. The beds are good and the rooms have been recently remodeled. The pool is nice and the breakfast is up-to-par. It's easily accessible from the freeway and close to restaurants and gas stations. I'd gladly stay here in the future.

    5
    « Great stay »

    Clean comfortable room. Great Staff. Breakfast was awesome. Bacon and make your own waffles, eggs, pretty much whatever you might enjoy. My son-in-law and I also tried the restaurant. Afterwards we were in awe. We were not expecting the great quality and service. We split calamari and I had a Reuben that was perfectly prepared and not soggy!

    5
    « Great Hotel, Location, Service and Breakfast »

    We were visiting grandchildren for 4 days and decided to stay at Best Western as it was recommended as being safe, clean and in a great location. We found all of these and more. Our room was very comfortable with fridge, microwave and coffeemaker. The breakfast is served in a very nice room with scrambled eggs, deliciously thick bacon, waffles with options of fresh fruit toppings, bagels, toast and doughnuts, cereal with option of almond milk (I use this and it's the first time I've ever seen it offered) yogurt and more. It also had a big coffee machine which you could make latte's, espresso's and it could be decaf or regular.....very good. The whole stay was great and all the employees were very nice. The price for our queen room was $125. I will definitely be back when visiting again.

    5
    « Great stay - great price »

    The rooms were huge and clean. Breakfast was great. Great price, would stay there again. Lots of convenient things nearby - like Target and restaurants. We stayed for a wedding in town and were not at the hotel much. Can't comment on the pool, but it looked fine.

  • 4
    « Good budget hotel »

    We spent one night at this hotel which was centrally located. Friendly and helpful staff who recommended two exceptional local restaurants. It was eceptionally quiet considering how close it was to hwy 101. Overall a good choice

    2
    « Good Alternative to Wine Country Rates »

    We stayed here one night, on a Friday, on our way back from wine country and on our way back to San Francisco. The rate was terrific at only $109 for the night, as opposed to the $275 they wanted to charge for a weekend rate in Napa. The hotel itself, was nothing special. It was a bit outdated, although clean. I wouldn't stay here if I was charged their standard Friday night rate of$190, but for the $109 rate I found on TripAdvisor, it was fine for the night. Thanks TripAdvisor!

    4
    « Comfortable, Clean Room on Northern Cal Road Trip »

    Planned ahead and reserved quiet room for a Sunday night. We reserved a queen and were given a king bed and bed was very comfy. The pillows on the bed were too large but there were two small pillows in the closet to solve that problem. We requested a quiet room and were given a room with one window sheltered from the road noise. It worked out great. The room seemed newly remodeled - clean carpet and paint. Surprisingly clean. Breakfast was good with nice healthy choices and the attendant was readily available to assure guests were attended.

    3
    « Nice Older Motel with Limitations »

    The motel has been nicely modernized with up-to-date furnishings and is very clean, but it's noisy due to poor insulation - you'll hear traffic from two busy adjacent streets. Matress isn't top quality. It's popular due to its value, though.

    4
    « Sants Roas Mile Motorcycle Race »

    This was a last minute reservation. The event we attended was about15 miles away and most places were booked or so expensive I would not stay there. Your handicap rooms are nice, but it was an expensive stay.

    5
    « Great Place Easy to get to Sonoma and Napa Valleys Wineries »

    Supper room recommend top floor, avoid a heavy person on the upper floor that cannot sleep but great service very clean no orders for being a pet friendly non smoking Inn. Excellent parking space, but the best was the Breakfast fresh every morning, and with Maria the staff member assigned every morning with a smile greeting you and wishing you well cleaning up the tables asking if everything was good great fruits fresh. Newspaper available every morning. Between the Front desk staff and Maria made this stay as one of the best in all The Best Westerns if have stayed thus far. Remember second floor best rooms. Easy access to RT 101 to Sonoma Wine as well as Napa Valley

    3
    « Great amenities but can't control disruptive guests »

    Excellent room size, but the walls are paper thin. Good room amenities but the motel attracts loud disrespectful guests that spoil the experience for others. And the hotel staff doesn't control those guests. You have to call the police, they will only feebly threaten to call the police. Although the hotel staff applauds their zero tolerance, they do not back it up. You are on your own here.

    3
    « Great stop for traveling »

    Big clean room with comfy bed. Near to freeway but noise wasn't noticeable. Standard breakfast with waffles, eggs and bacon. The breakfast attendant,Maria I think,is very cheerful and welcoming. Great place to stop over. Friendly to dogs too!

    5
    « NICE ROOMS AND GREAT BEDS »

    Got a room with my 3 lb, service Chihuahua on short notice. . Went to the dog show and didn't want to drive back the next day. Room was nice and bed was great, Was a pet friendly room but had a few stains on the rug. I just wish people would train there pets better. Loved the staff and breakfast- saved going out so got to the dog show on time. Thank You!

    5
    « Great experience »

    Had a suite for the price of a standard room. Excellent service & good night's sleep. Conveniently located near downtown area including a restaurant in the next lot. Will consider this hotel again....

  • 4
    « comfy »

    our room was clean and bed was very comfy. It was very nice that the room felt clean. breakfast was good with real eggs and bacon. the staff kept it well stocked even with all the people from a holiday weekend.

    4
    « Good Hotel For The Price »

    Stayed here one night before the Santa Rosa Marathon with a buddy. Pre-paid for the room on Expedia for like $115. For the price it was a good deal. Check in was easy and the staff was super friendly and helpful. The hotel is right off the highway so it is easily accessible. The room was huge for 2 of us. The furniture was a little dated, but it was serviceable. We had a 2 king beds that were comfortable. There was a seating area that also included a fridge, microwave and coffee maker. The bathroom was also pretty big and it seemed to have been updated. All in all for what we paid and the service we got this was a nice place for an overnight stay.

    5
    « They did it again! »

    I brought family from out of town to stay here and they loved their experience. they reported: the hot breakfast is awesome, pool is heated and doesn't get overcrowded, rooms are much more spacious than you expect and the staff is always super friendly. they will carry your bags for you, recommend restaurants and fun activities and will even help you find a different hotel if you're not satisfied. it's well worth the price!

    4
    « Great breakfast selection »

    The staff at this location are so kind and helpful. The breakfast ladies topped up all items quickly. The bed was comfortable and the room was clean. Although it's close to the road we were not disturbed by road noise. The breakfast room is attached to a restaurant. The public restaurant windows overlook the pool - which was rather off putting. Ther is one area of the pool where you can sunbathe away from those windows. The pool was very clean. It's across the road from a Safeway and a large mall is just behind. Great location. No lift.

    5
    « Great Experience »

    Clean, simple hotel. Staff was efficient and helpful. Great value for the area. Price included free breakfast, internet and pool access. Just enough amenities to make a short stay pleasant. No issues encountered at all.

    4
    « Nice Room, Nice Location for Wine District, GREAT breakfast! »

    I don't know why I am surprised by the quality of the stay at Best Westerns. The last four I have stayed in have been outstanding for the class of hotel: 1. Clean 2. Friendly & Helpful Staff 3. Comfortable beds 4. Great breakfast bar with LOTS of bacon!! This stay was no different. Great location for touring the Napa/Sonoma wine area without the 'tourist' prices added on. Cute little town too. Quaint. Several festivals happen in August that would be good to come back and experience.

    5
    « Busy Neighborhood But Quiet Surroundings »

    Although this hotel is on a fairly busy (by Petaluma standards) street, the room was very quiet. The staff was extremely professional and responsive, and the breakfast is very good. Upon checking in, our staff member, Catalina, greeted us with a smile and a welcome. She even called our room to make sure everything was to our liking. I can't remember if that has ever happened to me ever.

    4
    « Thanks Tosh »

    Tosh has outstanding customer service skills-she certainly knows how to WOW the customer. Everyone working the front desk were very pleasant people and it was nice to be greeted by Maria in the morning.

    5
    « Vacation »

    We had an unexpected overnight stop in Petaluma. The Best Western was great. Clean, comfortable and just what we needed after a long day of travel. The front desk attendant, Catalina, was wonderful. She made us feel welcomed and accommodated all our requests. After checking into our room, Catalina called us to be sure everything was to our satisfaction. A very nice gesture.

    1
    « Keep looking....so not worth the stay »

    This hotel is worn, tired and has seen better days....like a few decades ago. It is noisy from all rooms both upstairs on on the sides as well as from the street. I would never even consider sitting on the furniture. The bathroom has been remodeled and is the only redeeming factor for the room Strangely, they have the best breakfast of most hotels which is very incongruous to the overall hotel itself. If breakfast is all you care about, then consider this hotel but that is about the only thing that will score above a 1 in my book. We cut our 4 night stay to one within 10 minutes of our arrival and would have stayed someone else for that one night were it not so late. Keep looking, pay more, but seriously, not a good value for this hotel.

  • 4
    « Nice, clean, would stay again »

    Nothing here not to like. Wi-fi worked great, room was clean. digital TV, nice breakfast in the morning and a special shout out for the roses on the grounds. They are beautiful! I get the feeling this property has been here for a while, but you wouldn't know it by the condition of the rooms.

    4
    « Went to dog trial »

    No decent place to poty dogs, need to put grass where has gravel only. Staff was nice and Breakfast was great. Check out was easy and rooms clean. Easy to find places to eat, lots of stores close. I would stay again if they fix dog poty area

    4
    « Best Western Business Stay »

    The hotel was easily located right off of the highway. Various casual dining nearby. I got room 247 close to the lobby. It was quiet, and very clean with loads of outlets to plug in all of my electronics that needed to be charged. Comfortable pillows, lots of towels, complimentary water and a free breakfast with eggs and meat. Friendly staff. room had a coffee maker, refrigerator and microwave.

    3
    « Work in Progress! »

    This is definately an older style hotel, but one which appears to be in the process of renovation. We were allocated a room upstairs above the office. The hallways to the room were quite dark but the state of the hall carpets were really unacceptably stained and dirty. The room itself was compact but seemed to have been totally renovated except the carpet, which unfortunately did in our opinion, need to be changed. The bathroom although small had a clean, wooden floor and towels and linens were clean and fresh. We had a huge balcony which was an added bonus and indeed a saviour because unfortunately when we were there, the pool was closed. That was a huge disappointment as one of our reasons for choosing a hotel, is a pool in order to relax and enjoy the sun. The pool and terrace are did look great....just a pity we never got to use it. The complimentary bottles of water in the room was a nice touch. The breakfast was the usual motel options. The staff we met were all really nice and helpful, especially the receptionist. We are just hoping that we are right in the assumption that the carpets may be replaced after all renovation work is finished. We hope so because it would enhance the hotel significantly, as will a working swimming pool.

    4
    « BW in Petaluma »

    Bravo! to the staff at Petaluma BW. Staff there was friendly from the beginning to the end. BW had a simple yummy breakfast. Our rooms were clean and neat. Can't complaint. It's was nice to see staff smiling at BW, it makes our mini vacation pleasurable. Cheers! to the BW Staff!

    5
    « A very excellent place to stay. »

    First off, Tosh W. at the front desk made us feel very welcome the instant we stepped inside. She was extremely helpful when asked a few questions of the area. The room we had was very clean, well organized and well appointed. Bed was comfy and the location quiet. The hot breakfast was by far one of the better ones we have had on our trip so far. Maria, the beautiful person in charge of the breakfast area was so friendly and attentive to everything. Because of her personality, each of our days started out so much brighter.

    4
    « Best Western Petaluma »

    The staff was friendly and helpful. Room was clean and comfortable. Breakfast not so great. I've stayed at a lot of Best Westerns and this was one of the more sparse offering's as far as breakfast is concerned. They didn't even have flavored creamer and that is a big one for me. Also not a very good area for pets to do their business. But other then that my experience there was very good. I would recommend and stay again.

    4
    « All Star Baseball trip »

    clean room and good service for the price, with breakfast. The only issue I had is that at other locations I have stayed at they charge your card at check-out not during check-in. Loved the microwave and fridge in the rooms, and the swimming pool was great as well.

    5
    « Wine Country at it's finest! »

    My stay at BW Petaluma Inn was surprisingly wonderful. The hotel doesn't seem impressive at first sight, but the rooms are clean, comfortable and spacious; the breakfast is excellent and most importantly the staff is very helpful and friendly. I highly recommend this hotel to those traveling on a budget!

    2
    « Terrible front desk staff »

    Our child had a swim meet at the nearby Swim Center and as a treat (and to avoid the long drive at 5 in the morning), we booked a room at Best Western (as did many others on the team). My husband made the booking on Expedia. I drove up after work on a Friday evening w two children. I had the full printout of the reservation (including confirmation code and all the information and restrictions). We pulled up and went to the lobby and no one was there. We waited for a while (no sign etc) and a harried looking woman came across the parking lot talking on her phone and said to whomever she was talking to "I gotta go." Now, I will give her the benefit of the doubt and say she was dealing w a hotel crisis....we show her out reservation and she says, "where is xxx?" (Husband's name). I said that he isn't coming. She said "well then you can't stay." I said "oh, sorry. He forgot to add my name to reservation. Can we call him or something?" She said "if he comes you can stay. Otherwise you can't. Hotel policy." And returns to her work. I said "there has to be a way to handle this. I can call him right now." She said "I told you, you can only stay if he comes" and returns to her work. I said "he cannot come. We booked a hotel because we are far from home. This can't be the first time this issue has come up." She, with increasing glee in her voice trying to exercise her power over me said: "no." I called my husband to see if he could convince her (his number was on reservation, so she could see I was calling him). She returned to her work (as the children, by the way, are becoming increasingly distressed) and says, in the rudest way possible. "I don't care. Hotel policy. He comes or you can't stay." At that point a trainee comes in and she (the staff person) repeats what she has said and tells the staff person, "this is good practice for you telling people what the hotel policy is." I ask if my husband can fax or otherwise send his driver's license. The staff person is all but saying "la la la la I can't hear you" and keeps repeating that unless he comes, we can't stay. Luckily, the trainee looks something up and helpfully says: "oh yes. Of course. He can fax or email his ID" and proceeds to write down all the numbers and while she is doing so asks for my ID and credit card. At this point the staff person looks over and says "you don't have the same name as your husband so this won't work." (I stand accused. Shockingly, my husband and I have different names. Crazy, no?). The trainee, increasingly apologetic, says: "so sorry. Maybe just have him write a short note on the email or fax saying who you are?" (And as he was doing this, the trainee proceeds (looking something up) to tell me several other ways to fix this etc. The whole experience was surreal. Mea culpa that we forgot to add my name to reservation and that we have different last names (the horror!). Maybe the front desk person was having a really bad day, but she seemed to be nearly gleeful about asserting her limited authority. Thank goodness for the trainee who understood that this is the "hospitality" industry and that we are paying customers/guests. I find it hard to believe that this is the first time this problem has arisen and the front desk person's rudeness is inexcusable and ruined our experience. As to the hotel: full beds instead of queens as advertised. Lots of highway noise. Decent breakfast with good coffee. Lovely breakfast and housekeeping staff and good free wifi. So, not all bad but unless the hotel hires better front desk staff (I would recommend the trainee!) I can't recommend and would recommend avoiding.

  • 5
    « Great Location »

    Great hotel right off of 101. Nice location, very clean, super friendly staff. Only complaint was that the bed was squeaky. The room was perfect for a quick trip up north to see a concert at the Green Music Center. Will stay here again the next time I'm headed up that way.

    4
    « comfortable room, great breakfast! »

    My family and I were in town visiting relatives. the location of the hotel was perfect for our needs and the room was comfortable. the bed was excellent, got great sleep. My family loved the breakfast that was offered, especially the specialized coffee machine. It got our days off to a great start!

    5
    « Great Place to stay »

    This was a great place to stay, room was really nice. Check in and check out staff was very friendly. The continental breakfast was perfect. Nice restaurant next to the hotel. If ever in the area again, will stay there again.

    5
    « Nice clean hotel - Everything okay »

    We arrived at night about 1. am after a long trip from europe. The hotel is in a nice place, close to the city of Petaluma which has both restaurants and food stores. Our key card wouldn't work at first, but the Manager on Duty was very nice and helpful and fixed the problem pretty fast. The room is very clean, pretty big (2 queen beds) and looks pretty new, and the beds were VERY good! WIFI, very good! Breakfest OK, there was everything you could expect, but the restaurant has too few tables. But we still got a table pretty fast, so overall it was a very good experience and i would definetly recommend this place. Best thing --> Good WiFi Worst thing --> Small breakfest restaurant

    4
    « excellent staff and breakfast right off the highway »

    Nothing to complain about here - great breakfast choices with plenty of seating. Staff was friendly and easy to work with. Good beds and quiet rooms. Only place we've stayed without a tub - which was fine for us, but with small children might be a concern.

    5
    « Excellent, will return!! »

    The room was very clean. Loved the full breakfast FREE!!! Didn't have time to use the pool, but looked very inviting! We had a pet friendly room. The amenities for the pets were wonderful. The full breakfast had a wide variety of choices . All the food was the appropriate temperature. Wonderful way to wake up in the morning!!

    4
    « Traveled for a Wedding »

    We attended a wedding in Occidental, the Petaluma Inn is convenient, clean and friendly. It was central for us to see family and attend the wedding. We have stayed here before and found the improvements fantastic, newly remodeled bathrooms, the restaurant was very good and much improved since out last stay. Thank you.

    4
    « A Great Best Western Property »

    We stayed overnight in the area and were looking for a decent hotel at a good price. Well we were not disappointed. When we arrived we were greeted by a wonderful gal named Tosh. She was excellent and very informative. She checked us in and even resolved a issue we had with the room location. Since I didn't put any notes in the reservation that we needed a first floor room, we had been assigned a room on the second floor. Traveling with senior who has difficulty climbing stairs I had not considered that when I made the reservation except the number of beds in the room. I thought this Best Western would have an elevator. Unfortunately, they didn't have an elevator but she did have a wheelchair accessible room on the first floor with a king size bed. She worked with us to provide us that room and we ordered a roll away bed. This was my first visit to Petaluma and the weather was so nice, we didn't have to turn on the AC since you can open the window and fresh air came in. I loved not having to use the AC in July. I wish I could live up here all year long! The motel location is near a Panda Express, Safeway grocery store and a nearby coffee shop in a shopping center that is not a Starbucks. I think it was a Coffee Bean and Tea Leaf or some other chain brand. There are also several banks nearby too. The next morning we enjoyed their free breakfast. The breakfast was not disappointing. They had waffles, cereal, milk, yogurt, eggs, bacon, toast, fresh fruit and an assortment of coffee's and teas. I over heard several people comment how extensive the free breakfast was. They did have a women who was hustling and replenishing everything quickly. The only drawback was the area to sit down and eat there. It was a bit small and we had to take our breakfast back to our room. The pool area was adjacent to the breakfast area and I think they could have opened that up for anyone who wanted to sit outside but there was a sign that said the pool was closed for the season. Not sure when the pool is open since it was July. The drawback to this hotel is that it is motel style. You can hear people walking past your room at night if you keep the window open for the fresh air. But this is to be expected if you are staying at this type of motel. I wouldn't complain about it since this is the type of motels that people traveled to 25 years ago. Our room was completely updated inside and featured a very modern bathroom sink. For me, the quality of the room is what impacts me and my review. I can't ding the architecture of the motel since that is much more expensive to update.

    3
    « BW Petaluma »

    We needed a hotel in Petaluma and booked our room for a holiday weekend. We have gone to past BW plus hotels and enjoyed our stay, but this stay was average. We were pleased that the hotel had a pool, but come to find that the pool was shut down during 4th of July weekend. Who does that? The room we were assigned was clean but the flat screen tv had pixalated reception and was going in and out, so we had to call the front desk and they got us another room it was another inconvenience. And the day that we were checking out we woke up to a massive hammering sound at 9AM, because they were repairing a staircase. It was really poor scheduling on that. They should have checked to see if people were still checked in the rooms near the staircase. Other than that if you get it on a good day when there is nothing wrong it should be fine. It's near the freeway and grocery stores . My advice, call ahead before you book and ask them if the BW PLUS amenities are working. Overall it was average bordering below average for the time we stayed there.

    4
    « Would stay again »

    This hotel was a great deal. The room had been renovated and was very nice. The staff were so nice and helpful. For a BW Hotel breakfast this one was excellent. There were so many choices of hot and cold food, a coffee machine that made any kind of coffee, latte, expresso you'd like. I would stay there again in a heartbeat.

  • 4
    « first night »

    This was the first night of a road trip, easy to find - 3 mins off highway. Accessible room - huge, but a little dated. Good breakfast, and a good supermarket nearby. We felt safe, it was quiet and we slept well. Plenty of seating and space for a quiet evening in the room.

    2
    « Not Petaluma »

    I have enjoyed Best Western for years. This was not my least favorite Best Western.They put us in a room on the street when we asked for a quiet room. There was no toilet paper holder. They gave us wrong directions to the restaurant we found in there book of amenities in the room.

    5
    « Great Stay for Sonoma Raceway »

    Convenient and close to Sonoma Raceway and Great Value for your Dollar. Excellent Restaurant /Bar on site which was very accommodating. Will book there again for next years race. Staff of Hotel very helpful with any and all requests.

    4
    « Friendly Staff, Convenient Location »

    the staff at the hotel have a good sense of humour and the desk people went out of their way to assist with two minor issues with good humour and a pleasant manor. the Rooms are a standard "Motel" nothing special but clean, in good repair and pleasant. (I have seen much much worse) The rooms are well cleaned and the staff are happy to assist with any issue I raised. The laundry machines are great and a wash and dry was less than 1 hour, pleased it was so efficient. Supermarket is in walking distance and there are other malls and places to eat within 3 or 4 min drive if needed. Ask for a room away from the highway but the noise did not bother too much and did not intrude as much as I thought it might. Bed is nice and soft and the aircon works well to heat and cool (Need the heat) The Palms on site restaurant is nice and food is good but a little more expensive than expected.... portions are generous and cooked well so not a negative...... Hotel is acceptable value for an expensive location (Other hotels are much more cost) based on location and what is offered it compares well to the expected cost for the location.

    3
    « Recent Stay »

    My wife and I have just returned from once again staying at the Best Western Petaluma Inn. We spent 14 nights in the same room we had on a previous visit. One of the obvious things that we noticed was the bathrooms had a recent renovation. Its a shame it didn't include some new light fittings and new tap hardware. Although an improvement since 2014 on our previous visit. Its a pity that there has been some new staff members joining the team , 1 female front desk member was argumentative, rude and not very helpful at all. If Mr Everhart wishes for me to expand on the details for him I am happy to do so, just not on this forum. However that being said there were some staff members who went above and beyond all expectations. Special mention to Sienna at the front desk, many thanks for all of your help with our enquiries over the past few weeks, and to Maria at the breakfast nook. Who was always friendly and willing to assist with any bodies needs, Thank you very much. It is appreciated how hard the cleaners work , however, the same cotton buds and childs toy was underneath our bed for the duration of our stay. Who knows how long before that they have been there? It was disappointing having the pool closed for the season, perhaps if your doing renovations on the pool the tariff could be lowered . After all your paying for an item that cannot be utilised. Or make arrangements for the use of a pool nearby. The Hotel served its purpose for the duration of our stay, with more improvements could only enhance customers stays. Better digital television, would be a great start.

    4
    « Would return »

    We were visiting wine country and the beautiful Pacific coast. The location of this hotel is convenient. We liked most everything about this property except the noise. The roses around the property are just beautiful. The bed was very lush and comfortable and the linens were fresh and white.

    3
    « First glance »

    at first glance i was wondering why this bw was looking sorta dated fr the outside. I saw the tripadvisor management photos coupled with bw reputation, i thought id book and did. I wasnt so impressed upon arrival. I did. Stay and found. Out that sometimes things look different on the outside. Inside very clean rooms. The whitest ever bathroom fixtures and very good mainyenance

    4
    « Nice hotel with clean room »

    I recently stayed at The Quality Inn in Petaluma over Memorial Day weekend. It was a great choice because it was near relatives, right off the 101, and not too far away from San Francisco by car. I chose this hotel because I had searched and searched to find a decent place to stay at a low rate. Unfortunately because of the proximity to San Francisco and Napa/Sonima Wine Country there are a lot of expensive hotels in the area. Anything I found under $100/night was a dump with reviews that literally said "don't stay here under any circumstances!". So after a while, I bit the bullet and conceded to paying about $180/night. I'm glad I did! It was clean, pretty quiet, and there were good amenities on the property. I worked out in the gym and enjoyed the complementary continental breakfast in the morning. While it was close to the freeway, it wasn't loud. I also enjoyed using their free Wifi. I would definitely stay here again.

    3
    « Pool Closed for Season... »

    The hotel was fine and a great value, but wished they would have told us the pool was closed for the season for repairs. The morning breakfast staff were exceptional and the food was above average for the free breakfast. I would stay here again. The price was hard to beat.

    3
    « Nice and Clean rooms and facilities... »

    I feel the Best Western served our three night purpose completely during our 3 day stay in June 2016.. The rooms were nice and clean and well maintained daily.. We had a room next to the freeway but had no problem with noise or sleeping.. The continental Breakfast was a nice bonus and offered hot items along with the usual cereals, donuts, oatmeal, yogart, etc. We would definately use again...

  • 4
    « Convenience »

    Always close to our primary destination. Close to shops, grocery, activities, etc...Could use a face lift in the near future. Parking is not always easy to find by room. Pool was under repair. Hope it is repaired this summer.

    3
    « Large Room »

    We stayed at the Best Western Petaluma because all the hotels were full in Santa Rosa. I'm glad we stayed there. The room was large and clean. The bed was comfortable and we had plenty of towels. We stayed for 3 days and indulged in their free breakfast. Eggs, Bacon, Waffles and Pastries from a local bakery. We were in Petaluma to visit family including my 3 year old Great-Grandson. I was looking forward to taking him swimming until we got there and there was a notice that the pool was closed for renovation. It would have been nice to know that BEFORE I booked the room. One thing that stood out to us was that there was no toilet paper holder in the bathroom. Where was it? With all that said, I would stay there again.

    4
    « Globa Igor »

    Good service, i like western style, there a free smoking space and cool water pool, easy lavatory, my sock was ironing for a first time, beauty garden and close shoping, there a nice coffe and awesome selfservice pancake in kitcen

    3
    « Ok for passing through »

    This motel was just ok. We stayed only one night. On the plus side, the bed was VERY comfortable. Be aware that it is a motel: the room doors open directly outside and if you are placed on the second floor you will have to walk up the outside stairs. The most disappointing aspect of the motel is the crowded, VERY DARK breakfast room. There were no windows. Here we were on a bright sunny morning eating a pretty good breakfast in a dark dismal room. No tables to sit outside either.

    4
    « Good, clean room »

    Although our room backed on to the freeway offramp, we heard no traffic noise. it is an older motel but rooms are updated and very clean. The desk clerk was very friendly and helpful. We would stay there again!

    5
    « Canadian »

    Very good location,friendly staff, nice and big rooms,very clean rooms.Close to shopping malls,walking distance to Safeway and restaurants.Very nice to be able to call home for free because our cellphone did not work down there.

    3
    « Eh...good enough »

    Good enough for a quick one night business trip. Slight annoyances like construction, loud guests and the breakfast room being crowded, unorganized and they ran out of coffee. Staff are very kind and helpful though and the location is good- close to the freeway.

    4
    « Decent place »

    Nice place to stay, clean and comfortable. It has a pool, free breakfast and Wifi, as well as a shopping center with a SafeWay and a Starbucks . There is also a vending machine, and a restraunt right next to it.

    3
    « Inexpensive and good »

    Stayed here one night this past weekend. The staff was excellent, friendly and helpful. The facility was a little dated - it needs an upgrade. We reserved a king room and got that, but it was a handicap-capable room. That meant it was sparely furnished (and rightfully so). However, it did have a very musty aroma. Breakfast was barely passable. Ended up with a cup of coffee. They have a huge red machine for dispensing every type of coffee drink imaginable except a simple cup of regular coffee. Finally found an air pot in the corner with what I really wanted. In my opinion, dump the fancy stuff. If people want that, they can go to Starbucks. Breakfast needs to be fast and simple.

    2
    « Unfriendly hotel »

    The front staff is simply rude and disrespectful. She was unhelpful and unaccommodating. While the young lady in the breakfast area was extremely friendly and helpful. I will never return to this hotel.

  • 3
    « Review »

    Hotel was fine for the price. Next to freeway so ask for building not backing the freeway.Pool was dirty, but it was not opened yet. Breakfast was very good and had a lot of good choices.The waitress running the breakfast area did a really good job making sure the food choices were always full and helping with any questions as well as keeping the area clean.

    4
    « 1 night stay on a trip up the California coast »

    This was a typical Best Western location. Entry from parking lot and adequate breakfast offerings. Room was clean and TV and wifi were fine. Arrived late and left early next morning. No surprises. Everything as expected.

    4
    « Great value »

    Really affordably priced. Like any other wine country facility, you can save more the earlier you book. Stayed 4 nights. Room and bathroom clean. Surprisingly quiet considering design, age, location, and high occupancy. Stayed on lower level. Shower, no bath. Great location for exploring wine country/coast. Coffee/espresso machine in breakfast area better that you can make in room. Peets, Starbucks across street. Safeway across street. Mexican grocery a couple of blocks up sells one day golden gate bridge pass back to SFO.

    4
    « Nice stay »

    We just needed a place to stay to rest our head with a busy schedule of sightseeing and wine tours, which fit perfectly. This hotel is right off the 101, a short drive from downtown and has a variety of stores within walking distance if you forget something. The room was spacious, cleaned meticulously everyday and well stocked with toiletries. The only complaint was the noise above you on the first floor, but is to be expected i guess ( we did not hear any of our neighbors next door though). The check in clerk was helpful and the breakfast service attendant was very friendly ( i wish i had gotten her name to give a shout out!) and quickly replaced items. Breakfast was also plentiful with eggs, bacon, bagels, waffles, etc- which was a nice surprise as we were just expecting a cold continental breakfast. I saw other reviews about loud traffic noise, but we did not experience that.

    3
    « Just a motel, but at a four-star price! »

    As a motel, it's pretty decent - large and clean rooms, comfortable bed, acceptable breakfast, good service, reasonably located (short drive to downtown). The sound insulation leaves a lot to be desired, but hey, it's a motel... When it comes to price, however, the place really gives itself airs! To pay close to $200 for a night's stay in a motel - is it Paris or London? Granted, Sonoma (and Napa) are grossly overpriced, but this borders on price gauging.

    4
    « Nice Stay »

    Stopped and stayed here for one night on our way home, we had a very nice stay. The staff was friendly and helpful. The hotel was quiet. The rooms were setup well and organized. The bathroom hardware looks new. There was also a microwave and mini fridge. And the hotel is dog friendly, which was convenient. However, our only complaint was the TV wasn't in HD and there was only about 30 channels. But overall, we were very pleased with this hotel stay and Petaluma in general. There is a wide variety of stores and restaurants within just a mile or two of the hotel.

    5
    « Clean, Comfortable & Nice »

    Room was very clean, very comfortable with fridge, microwave, large flat screen, tub & shower. Staff was super nice and efficient. Breakfast spread was pretty darn good and the attendant was super friendly and helpful. Wide variety, even fresh blackberries and blueberries. Highly recommend.

    1
    « Keep driving and look for another hotel »

    I am a huge Best Western fan! I try and stay at one whenever I can. What I appreciate most about Best Western is the consistency of comfort and cleanliness. However, last night we stayed at the Petaluma Best Western and I was incredibly disappointed. The hotel is old, but that is ok. The bed was the problem. The mattress was a air mattress- yes you read that correct. I couldn't believe it either win my fiancé got on the bed and said "Holy cow, this mattress is an air mattress, I can feel the base" He is 6'5" and had no problem sinking to the base of the bed. I of course didn't believe him and so we had to pull off the sheets- low and behold he was correct. Now, if any of you have ever slept on an air mattress you are aware of how it makes creaking noises when someone rolls over, it is bouncy and just not what you expect when you pay $200 for a Best Western room. In fact, the bed was so uncomfortable neither my fiancé nor I slept and I ended up going down to the car to at least get a few hours of some sleep. I told the man at the desk when I checked out that I was very unhappy with the blow up mattress- he didn't seem to care. I have stayed at the Santa Rosa Best Western which is about 15 min north up highway 101- if you are in the area I would highly suggest you keep driving to another hotel. Which is a shame because I really love Petaluma.

    4
    « Pleasant and convenient »

    We stayed at this hotel for easy access to Napa and Sonoma wineries and for reasonable driving distance to San Francisco while we were on vacation. The hotel was clean and comfortable and the beds and pillows made for a good night's sleep. The breakfast included many items and finding lots of fresh fruit was a great surprise. The onsite restaurant's food was very good. We were delighted with the restaurant choices in the area and loved the charm of the town of Petaluma.

    2
    « Not up to Best Western Standards in my opinion »

    Reserved well ahead for a King in a quiet area. Upon arrival only King was next to the lobby and parking entry. Switched to Room 250-A (dbl. Queen) for a quieter location. Positives: $85 + taxes Negatives: The room was shabby with old carpet, scuffed furniture, mold on the shower door and no soap dish area at all in the small shower to place toiletries. Behind furniture and fridge multiple extension cords connected many items. Will not stay here again.

  • 2
    « Best Western Price - Motel 6 quality. »

    1st night felt like our bed was on the freeway off ramp. The agent was rude about it when we asked if there was another room available. The next morning we did get another room from a much nicer agent. Room was bigger & quieter. Bed still under par. Breakfast was great. We only chose this location to be close to family.

    5
    « Happy with the room »

    I was very please with this Best Western. Lovely roses all over the grounds. Very clean and tidy. For being next to Highway 101, the room was very quiet. Also the guest swere quiet. No children screaming or running around. The only dissapointment I had was breakfast stopped immediately at 9:30! The door was locked. I didn't arrive until 1:00am and went to sleep at 3:30. Woke at 9:00 and figured 9:30 for breakfast, but to no avail. I believe breakfast could stop at 10:00.

    5
    « Friendly hotel with lovely breakfast »

    Friendly staff. The breakfast had a variety of fresh berries and there were even 2 kinds of nuts to add to your food. A place that felt like they weren't just trying to get by with the minimum for their customers.

    3
    « Close and convenient »

    This is only convenient for us but there is little to choose from in Petaluma. We would stay elsewhere if there were newer cleaner Hotel chain. Rooms often have pet smells or odors from spillage on carpets. Breakfast is OK if you are on the go and do not have time to sit at a restaurant. Parking can be difficult if you arrive at night as the spaces fill up and are not specific to your rooms. This is hard for elder visitors that have to carry their luggage.

    4
    « Petaluma weekend »

    Good location, close to 101 and downtown. Clean rooms, well appointed, decent breakfast. Lots to do in town as well as 30 minutes away from coast and about an hour out of San Francisco. Close to Sonoma and wineries but at cheaper prices than Sonoma.

    5
    « Very Satisfied »

    Staff was friendly and got me in my room in no time. No issues checking in even though the hotel was full. No issues finding parking either. Will definitely use this hotel again. It's in a good location with easy access to freeway and restaurants.

    1
    « Petaluma Inn - Best Western »

    Upon arrival the room felt like it was not clean. There was no fan in bathroom, so after taking a shower the bathroom (and room in genera) had a musty feel to it. And there were ants. ANTS! ANTS! ANTS! They appeared to be located only in the bathroom, but they would crawl up to the towels and we did not want to open the window for circulation for fear that more ants would come in.

    4
    « Petaluma Best Western is a great location! »

    The check in lady was extremely helpful. The location is perfect to go to Napa/Sonoma, San Francisco, and to the beach. We took a day trip to Bodega Bay! The next day we rode the ferry from Sausalito to Fisherman's Wharf in San Francisco. The only problem I had was at the free breakfast. The lady running it was extremely rude. But I don't feel it is Best Western's fault. I was assured by the front desk that they would speak to her about her behavior. Everyone has a bad day right? Everything was clean except for the carpet looked like someone dropped a bunch of mustard between the beds. The bathroom didn't have a fan so I opened the little window but there was no screen on it. The mini blinds could use a cleaning too. All minor issues. It was a great value for the central location.

    5
    « Friendly helpful staff »

    We are grateful they agreed to let us check out late. We'd spent three weeks helping our granddaughter care for 3 kids plus the brand new baby while hubby pulled night shifts. We just wanted to sleep in until we woke up naturally. No alarms. No bouncing balls. No sweet six year great granddaughter peeking in the doorway saying, "Greats! Pops! The sun is awake. It's time to wake up."

    3
    « Standard Hotel »

    Hotel was pretty good. The staff was very helpful and the rooms were clean and comfortable. The outside of the hotel is worn and needs remodeling. The breakfast was average as it was only a continental breakfast.

  • 4
    « One night stay »

    Petaluma is a fun area to stay and this motel is in a great location for downtown, shopping,wine country and even close to a casino. Restaurants in the area are exceptional. Try Lombardi's for a great sandwich.

    4
    « BW Petaluma »

    I stayed at the BW Petaluma on February 21, 2016. The room was a little small but perfectly adequate. Clean, cozy and nicely appointed. The free wifi, microwave and refrigerator are great. The location was good too - easy to find and to get around town and nearby places. The Palms Grill at the property was a surprisingly good restaurant. Staff were friendly and the place was quiet. As a woman traveling alone I was very comfortable there. I moved to a different motel the next night because this one didn't have a fitness center. That was a mistake. Both were about the same, very reasonable price. But this place was much nicer. I should have stayed here both nights while in town. Anyway I definitely recommend this place an excellent value and good location.

    2
    « Your're paying for the Ants & The Attitude »

    Hotel refused to accept a debit card upon check out. Unheard of! That's the same as cash!! If you enjoy waking up and sharing the shower with ants in the morning, this is definitely the hotel for you! Eventually, staff came in and used their killer ant stuff...some of them still survived to enjoy the thrill of showering with humans another day! Front desk attitude was condescending at the least, as though any special requests that the majority of hotels accept as commonplace, such as an ergonomic chair that supports your back rather than one that is at ground level and forces you to reach up to the work desk area so that you can have the pleasure of enduring both carpal tunnel and back pain while enjoying your stay with the ants in the bathroom. The so called "breakfast" is pathetic, unless you feel that accomodations at their price should not offer a genuine hot breakfast even though it may conflict with the restaurant on their property that they do not own but manages to have a bar that doesn't serve real alcohol other than Safeway lower shelf wines and some brews, none of which can compensate for the "Why Am I Here" feeling that overcomes you after spending just your first day with this dysfunctional property and its associated attendees!

    5
    « Best in Petaluma »

    This hotel was clean, the room was huge and I love that a restaurant was right next door! Super easy to check in and out. Good parking, great location. The beds were very comfortable! The bathroom was big as well! Employees are very polite and accommodating. Clean inside and out!

    4
    « Would recommend »

    Very quiet and the beds were very comfy. For it's price range it was good. Internet was slow. Restaurant next door was Very Good. Shower area was small and no place to put things in the shower - i.e. shampoo, soaps etc.

    5
    « Our stay at Best Western Petaluma »

    Nice Best Western, very nice staff both at check in and check out. Pet friendly rooms were nice and clean. Loved the restraunt and bar right next door. Free breakfast was minimal but it also was very clean.

    3
    « Not bad »

    The price was pretty good for the area I think but next time I am in the area I will look for another place. It was fine but not great. The breakfast is very small with not a lot of choice and the attendant was texting on her phone a lot. The bathroom was really small and only ok. Oh yeah, and not many cable stations and the neighbors right behind our room were partying.

    5
    « Great Stay »

    Nice Hotel and centrally located. Family recommended it and we were not disappointed! Love Petaluma and will certainly stay there again. Room was very nice and so was the bed and bedding. We were a little late for breakfast so was not as stocked as it likely was.

    2
    « Out-of-Date »

    This hotel has squawking bed mattresses, an unreliable internet, an AC/Heating system that had no simple vent fan feature to stay on all night, and the "complimentary" breakfast menu was substandard. At one time Best Western was just that -- the "best in the west." It no longer seems to be as in so many ways they seem to be cutting corners. Our experience was like staying in a refurbished but old Motel 6.

    2
    « Not what I expected »

    This hotel is an antiquated hotel that needs to be renovated. There is no elevator and when you have a full suitcase the stairs are difficult. There is no restaurant onsite, it is next door. There are no options to order food to be delivered and the staff did not think this was an issue. The shower was nice and the internet was reliable. The bed was comfortable.

  • 5
    « Oasis in Petaluma »

    The Best Western in Petaluma is a very nice choice for an evening on the road or as a place to stay while you in Marin area for business. The hotel has been refurbished, and they added in a breakfast room near the pool, they even have good coffee! The bed was very comfortable, and my room was very cozy with nice decor and new fresh towels.

    3
    « 6 nights in Petaluma »

    Nothing to rave about just a typical hotel. location is at a busy intersection in Petaluma and while we were there in rain and you could hear the road traffic. The breakfast was normal for what you receive anywhere else.

    4
    « Practical for my purposes »

    The hotel is clean, well-run, and conveniently located on the way out of Petaluma, north just off 101. I recommend it to anyone having business in the area. The breakfast (included) is fine, and it is close to a good variety of places to have lunch and dinner.

    4
    « Good Stop »

    We were traveling up the coast after a day in San Francisco with its high hotel rates. This was an easy stop for a nice, clean old-fashioned Best Western. Not fancy, but not worn. I would definitely stay here again. Petaluma is a quaint small California town that is growing fast, but the downtown is very pretty.

    4
    « A centrally located hotel »

    We needed to stay in a hotel that was close to several places that we were visiting. This hotel fit the bill perfectly. Furthermore, it offered a very competitive price, with one of the main amenities we were looking for: Free breakfast. Furthermore, the wifi access was easy and strong, unlike other properties we have stayed, where the bandwidth is so narrow that you have to wait for ever to connect.

    5
    « Good Old Fashion Hospitality! »

    The owners/operators of this Best Western understand hotel hospitality 101. Their attention to maintaining the property and guest concern far exceeds similar hotels in its price category. We highly recommend the Best Western Petaluma Inn to others.

    4
    « good place to stay »

    was a nice place to stay The breakfast was ok and it was quite and clean. It was in a nice location for me and I would come back and stay there again. The service was great. The price was very reasonable for what I got. I am sure in the summer time it would be even better because the pool is open.

    5
    « Best Western Petaluma Inn »

    Excellent location, the Front Desk, the rooms, the cleaning crew, the wifi and the breakfast, one of the bests ever. I will return to this Hotel every time I am in Petaluma. The breakfast was fresh, the coffee very high quality and the options of yogurts and cheese excellent. The rooms were cozy and the WiFi worked without glitches. The FronT Desk people were very helpful.

    4
    « Petaluma, Tomales Bay, Bodega Bay »

    We actually stayed in Petaluma because it is so close to Tomales Bay and Bodega Bay and the Best Western is very reasonably priced. Best Westerns can vary from site to site, but the Petaluma Best Western is great. Nice rooms, fridge, micro, iron and ironing board, new showers and bedding. Breakfast was good, the usual at a breakfast included motel and even though the hotel was sold out, we stayed up stairs and it was quiet until morning. We arrived on a Saturday morning and then took off for Tomales Bay. I had always wanted to see the lighthouse at Point Reyes; it's a long trek, but a beautiful drive and WAY worth going. Lots of stairs (likened to climbing a 33 story set of stairs). My Travel Friends and I decided against going down to the lighthouse, but we got some great photos of it. The rock formations are amazing and there are a few old, old whale bones on display. We spent a good part of the day getting to the lighthouse and back. We got there via the Tomales Bay ride on Hwy 1, into the town of Pt. Reyes, had lunch and off to the lighthouse. On the way back there is a road into Petaluma that is shorter than the way we came in, pretty, but not as beautiful as Hwy 1. Next morning, off to Bodega Bay. I read about a CD that you can purchase online at sonomadrivingtours.com that takes you around to some of the most amazing parts of this area. You HAVE to have this CD to do your trip justice. Pop into your player, follow Gay Lynn's talking map and have your camera or camera phone ready. It is a tour of spectacular drives, beaches, and areas that you may never see otherwise. Our friend Susan used to camp in Bodega Bay with her family for years and they never saw some of the hidden sights on this trip! There are lots of places to eat. You may want to look at the ratings for the places there as a lot of the best places are small outside eateries, so weather and size may be a factor for you, depending on the time of year. Overall, phenominal close getaway. Keep it in your choices again and again! Christie

    3
    « Average for the price »

    It's a little nicer than a budget hotel, but also more expensive. Tough price point because a little more gets you a lot nicer hotel imho. Location is off highway. Breakfast included, but not great. Have a waffle, avoid the pastries. WiFi and parking included. Pretty good cable TV. Older rooms.

  • 3
    « A clean, comfortable, quiet older motel »

    It ain't fancy. Our room and bath were a bit smaller and less extravagant than one might find in a newer motel. But the most important aspects: cleanliness, comfort and quiet were intact. The staff was courteous and helpful, and the price was right. But, the new flat-screen TV's picture was still low-res and snowy; and channel choices were few. Although the complementary breakfast was no more than "average" with limited choices, the adjacent restaurant was budget friendly with well-prepared food from a surprisingly imaginative menu. Would we stay there again. Yes, because the basics for a very reasonably priced overnight stay were in place. And the motel is just a block or so from the U.S. Rte. 101 ramps, and just a couple of minutes' drive from downtown Petaluma.

    5
    « The best hotel stay EVER »

    We had an accessible room and everything was designed perfectly for us. The bed was excellent, breakfast was great and your staff were friendly and helpful. We stayed here because of your previous great reviews and we're happy to add another one!

    4
    « An overnight stay on our way to visit a daughter in Eureka, CA »

    We had just gotten off a trans-atlantic flight of 11 hours, hired a car and driven north from SFO to find a perfectly acceptable motel just off the freeway with a very pleasant young woman at the desk. Room was fine, breakfast next morning was fine and the sky was bluer than blue. The restaurant seemingly attached to the motel was fine too - although we were a little bemused to be told they only served 52 proof (26%) alcohol in their drinks. What we were looking for was something of normal strength to send us off to dreamland. But for an overnight just off the highway it was pretty good.

    3
    « Not bus friendly »

    We had 15 rooms and came in by bus. We have a 45 foot bus that is 12 feet high. The entrance to the hotel from the street is 9 feet high. Did the math... Didn't work. Bus had to take a chance by parking across the street in a Staples parking lot. The wifi was extremely poor in the hotel. Wasn't working at all in some rooms. When I asked the front desk about it, I was told I could call the Internet company myself. The rooms were clean and comfortable. Outside entrances. No elevator but only 2 floors. Food nearby. It's probably a good hotel for a family or business person in the Bay Area. I just wish they would have actually read the part of the contract with the required bus parking and told us that a bus wouldn't fit.

    5
    « Super Spot »

    Our go-to when in Petaluma...great location, on-site parking, a restaurant / bar...nice rooms & a wonderful staff...did I mention the wonderful staff...a safe, quiet area across from shopping if desired.

    4
    « Best Value »

    This motel is by far the best value in the Bay Area. It's 45 miles north of San Francisco and $30 or more dollars less than any of the closer Best Western properties. It takes an hour or so to drive into the city, depending on traffic and time of day. Unless you have definite appointments to keep, it's well worth the drive. We hit it during some rush hour traffic each time, so it may be less at off peak times.

    4
    « Petaluma Inn is Conveniently Located »

    We had lots of options for dining. Also the complimentary breakfast was great for the kids. Waffles!!! The only bad thing was that the walls are thin, and the voices of the people walking by, or smoking and coughing where loud in our room. We'll stay here again.

    5
    « Best Western - Best Ever !! »

    Best stay at a motel, ever! I would not even consider looking for another motel the next time we are anywhere near Petaluma. Fresh, clean, friendly staff, great location. Best bang for the buck. A+A+A+A+A+A+A+A+A+A+

    5
    « Best Kept Secret »

    For the money this is the best kept secret in town. Great place to stay. Clean rooms and comfy beds made for a good experience. Next to freeways but no sound problems. Next door is a great restaurant so all bases are covered. The staff was fast and friendly....my favorite!

    4
    « Satisfied Customer »

    This hotel is nice and clean. The staff is tops! Busy location, but close to main road to beaches. The room was a little small, but cozy. The décor was nice. Target and other stores across the street, with on site restaurant. With our military discount, we were satisfied with the value.

  • 5
    « convenient, roomy, comfortable »

    Nice two night stay. Clean, comfortable, pleasant staff. Good wifi in the room. Breakfast was ample and filling but I would prefer a healthier breakfast. Location right off 101 is very convenient for the entire Sonoma area.

    4
    « Comfortable »

    The room was comfortable but a bit small for 3 people. Didn't realise we needed our key card to access the pool and had given up. (realised next morning). Breakfast area too small for number of people.

    4
    « Comfortable in Petaluma CA »

    This is a typical, nice Best Western, clean and comfortable despite showing its age. It came with a small fridge and microwave. Convenient to Palms Restaurant, which was excellent for breakfast. Not far from wine country in Sonoma and Napa Counties.

    4
    « Great location! »

    Perfect location if you'd like to be near Sonoma but want to save some cash. The hotel is an easy 15 min drive to Sonoma. Great, clean rooms, plenty of pillows and a nice breakfast area. Downtown Petulma is nearby too with good restaurants.

    4
    « Good Value, Clean Rooms »

    This was our first visit to Petaluma, so we did not know which neighborhood it was located in. It is just off the major off-ramp of 101. However, the rooms are quiet, and we were able to sleep. This is only 5 minutes from the Old Town--many shops and restaurants near the river. Good value, friendly staff and breakfast included.

    4
    « Not first class, but a good value for the price. »

    The room was large, well appointed and clean. The breakfast offers were mostly high in sugar and carbs.. Would like more fruit and a high fiber, low sugar cereal offering. I asked for a quiet room, and was put right next to the highway -- very noisy. I would hate to have been in one of the non-quiet rooms. I would return because the room, service, and breakfast were all a very good value for the price.

    3
    « Good value for area »

    Clean reasonably priced rooms. Receptionist very friendly and helpful. Rooms small in the 1980's style but clean but somewhat cramped. Good freebie breakfast with good selection. Quiet rooms given right next to freeway. Also seems to be biker friendly.

    5
    « Most comfy motel bed! »

    My husband had a gig in Cotati last weekend and we needed a room for 1 night. It wasn't easy to find but we got in at Best Western Petaluma Inn. We got there about 3:00 and got right in to a downstairs room. We had a lot of equipment so down is easier. We enjoyed the pool and bed. Tiny but all we needed. The breakfast was pretty good. Hard boiled eggs, waffles and fruit. The women that work there are very nice. Would go again!

    3
    « Satisfactory comfortable stay, breakfast could be better »

    My husband and I stayed there for one night. We picked this hotel because of its convenient location and it is pet friendly. The front desk staff was friendly and check-in and check-out were efficient. The room was clean and adequate. The bathroom is on the small side. Breakfast selection is quite limited. It does provide self-serve waffle irons for guests to cook their own waffles. The grounds seemed to be well kept. I have a bottom floor room in the 300 building because we had our big dog with us. It worked out fine.

    4
    « Petaluma Best Western »

    Nice room, comfy bed, seemed very clean. Was a busy weekend, so there was some outside noise (motorcycles). Bathroom seemed newer and clean. Carpet seemed new and clean, which I appreciate. Could use some double pained windows due to parking lot noise.

  • 4
    « A comfortable experience. »

    A very nice and clean getaway. The cleaning staff were excellent very nice and accommodating. Also everyone at the front desk was friendly and helpful. We loved the town of Petaluma also. Cute, with many restaurants and shops to choose from. Close to San Francisco and wine country also.

    5
    « Always a positive experience at Best Western »

    We have found Best Western provides a consistent quality experience we have relied upon for many years. We are thrifty travelers interested in good value for our money. We always find that with Best Western

    4
    « Clean and comfortable »

    Staff was helpful, friendly and professional. Rooms were very clean. very comfortable stay. Easy to find, close to freeway. Some other reviewers mentioned freeway noise, but we did not notice any. Nice restaurant next door. We didn't eat there, but we did enjoy a good cocktail.

    4
    « Best Western Plus Petaluma, CA »

    Staff were very nice and accommodating. Never had a room with two king size beds before. Room was clean and neat. Nice size bathroom. I liked that they had two folding stands to hold your suit case, most rooms only have one. I can't complain about the breakfast since it was included in the price of the room. Room was reasonably priced, I would definitely stay there again if in the area.

 

Getting to the hotel ...

All directions
·From: The South Take Highway 101 North to the East Washington Street Exit. Turn right onto Washington to McDowell Boulevard. Take right on McDowell Boulevardd and the Best Western Petaluma Inn is on your right. ·From: The North Take Highway 101 South to the East Washington Street exit. Take left on East Washinton to a right on McDowell Blvd. Best Western Petaluma Inn is on your right.