BEST WESTERN Hotel Inn at Penticton,  Penticton

4.0/5  - based on 495 guest reviews.
3180 Skaha Lake Road, V2A 6G4, Penticton, Canada - See map
+1 250 493 0311 +1 250 493 5556

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • High speed internet access
    High speed internet access
TripAdvisor Traveler Rating
based on 495 traveler reviews
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Guests flock to British Columbia for the Peach Festival and our Penticton hotel is the perfect accommodation for a stress-free getaway. We're located close to Okanagan Lake and Skaha Lake, both great spots for water recreation and fishing. Local wine tours are a favorite for guests at our Penticton hotel, and boating, golfing, hiking and biking are just a few of the recreational activities available. The great outdoors is just moments away, and exciting annual events like the Jazz Festival bring in guests from around the region. Our Penticton hotel features a stunning courtyard and outdoor areas so guests instantly feel transported to an idyllic destination. With an outdoor pool, barbecue grill and playground area for the kids, you'll feel right at home. Our hotel has oversized rooms and kitchenette suites, perfect for longer stays. We're known for our excellent customer service, and we offer a free hot breakfast daily with a waffle station, eggs, sausage, pastries and fruits, cereal, yogurt and our famous 100% Arabica coffee. Sports groups and minor sports leagues choose our Penticton hotel when traveling for a game. We welcome business travelers and leisure vacationers alike. Our rooms are designed for longer stays, but they're also great for guests who just want a little extra room and top notch amenities. If you're looking for a fantastic location nestled close to Mother Nature, that's exactly what you find here. Penticton Challenge, the Pentastic Jazz Festival, Dragon Boat Races and Fest of Ale, the microbrewery showcase, are all great reasons to stay at our Penticton hotel. Whether you're in town for the Peach City Beach Cruise or the Elvis® Festival, you deserve spacious and well-appointed accommodations complete with luxury bedding. Our friendly customer service and great value make us stand out. Book your upcoming stay at the Best Western Inn at Penticton and enjoy being close to nature! Enjoy your stay.

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Room 1

Guest reviews


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based on 495 guest reviews
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Value
BEST WESTERN Inn at Penticton,Penticton
  • 5
    « A great place to stay! »

    This hotel offers great and friendly service. On Fridays they have an assortment of veggies and dip, sweets and bottled water to help yourself to on check in in the lobby. What a nice surprise after a long drive. Rooms are clean and bed is super comfortable. Love staying here and recommend to anyone.

    4
    « One of best hotels in Okanagan »

    My check in was best ever. I forget her name but she really cared about me and my check in! I was so impressed. Room is nice and clean and internet works much much better than last time here! TV is a great size for a hotel and clear picture. I like the artwork in here too. I just wanted to say if one single suggestion...the hot tub and pool area could use a bit of music playing in there, say classic rock, and as well it took a very long time to get any hot water in the shower in there. But overall an 8.5 out of 10! Thanks! (:

    4
    « Great stay. »

    From check in to check out we had no complaints. Front desk staff were friendly and efficient, the room was big, beautiful and very clean. Lots of pillows, comfy bed and plenty of toiletries in the bathroom. Bathroom was a bit on the small side, with 2 of us girls, but did the job. Breakfast was yummy and plentiful, but staff could have been more engaged and smiled once or twice. Over all, would stay again. Definitely an improvement over the last time we were here.

    5
    « Excellent staff and breakfasts and rooms »

    The staff here are awesome and happy . Service is efficient and helpful. The rooms are so clean and comfy you feel right at home . The breakfasts in the morning are the best and has a variety of stuff menu changes each day which we liked. They go beyond in serving their guests here .

    5
    « Great hotel, excellent hot breakfast. Very friendly staff. Clean and modern rooms. Good location, quiet. »

    Stayed at the hotel for two nights. Excellent hot breakfast and the breakfast room is airy and lots of room. There is an indoor pol and exercise room. Rooms were modern and clean. Quiet area and a good location. Would stay again no problem staff friendly and helpful.

    3
    « 'Good 2 night stay' »

    My partner and I stayed here for 2 nights while on a BC road trip. Check in was quick and we were given room 212. The room was a good size with a door leading out onto a balcony. The room was a little on the dark side, but had everything we needed. The room was very clean, as was the bathroom. The bed was comfortable and slept very well for the 2 nights. The breakfast selection was good, enough for all tastes. Staff were helpful.

    3
    « Lower end Best Western »

    We booked our stay through hotel.com as the Best Western site said there was no available rooms. We were in Penticton for a family reunion over the Thanksgiving weekend and this was the hotel recommend and where all other family members stayed. When we booked I paid a premium price for a King size bed, upon checking in we received a Kitchenette suite with a double bed. When I called the reception desk, they told me this was the only suite available and to them it was an upgrade, therefore no refund. I guess the old bait and switch. The room and the rooms our family members stayed in were basic aged Best Western rooms. This building is probably 40-50 years old, I don't think any renovations have been done in the 10 - 15 years. It was clean, but not what I'm accustom too, I travel for work and stay in a lot of Best Westerns this is one of the worst.

    1
    « Bad Experience »

    l Positives - The front desk staff had a great rapport with each other which was nice to see however the staff did not appear to have any authority for rectify problems and had to defer to the owners. Breakfast - good. False advertising regarding kitchenette. Rooms not restocked by cleaning staff and carpets dirty. Hide-a-bed unusable to the point of having to get another room. Overpriced and outdated. Would never stay there again or recommend to others. I have since discouraged a group of people going there for a reunion from staying there.

    4
    « Our Summer Outing »

    We always try to get away in the late summer ( September) for a few days and Penticton is a great place to go and an OK drive from the Island. Over the years we have stayed in Best Western Hotels in Canada the US and Europe. One reason is I generally know what I can expect in room quality as well as the other amenities. The location has a wonderful court yard are for a picnic or BBQ (supplied) and the breakfast is always a nice start to any day. Now as it was late summer I was surprised to see how full it was the first day or so which made use of the court yard some what resticted; cannot imagine . WE did find the room very small for a BW and the bed not very comfortable, not what I was expecting. Needless to say the hotel is nice, location great just a few short comings for my taste but then again I do expect a certain level from BW.

    5
    « A very nice hotel to stay with. »

    This is a very nice hotel to stay over night or even for a few days. There are some nice restaurants in its neighborhood. It is not far away from a Lake with nice sand beach. Penticton is a very nice place to spend a vacation. I strongly recommend this hotel and this city.

  • 4
    « First Visit »

    First visit to this location and I wasn't disappointed. I can usually count on the Best Western chain to be good and this location was no exception. Front desk staff was friendly and accommodating and the room was clean and comfortable.

    4
    « Convenient location »

    We were welcomed at check-in by two gracious ladies. We talked about the orchards that we passed along the way and they told us that the apples and pears are in season. They offered us fruit from the bowl on the desk. Yes, they were fresh alright! This Best Western is a motor inn. Parking was behind the building and our room was upstairs. There was a free breakfast but Interestingly, the grapes were not fresh at all. The stems were dried and the grapes were not plump. It was a disappointment since we were in Penticton for the farm fresh produce.

    5
    « Recommended! »

    Our room was large with super comfortable beds. Quiet. Awesome housekeeping - very clean. Keurig coffee maker, small fridge, microwave, wifi, table and chairs, lots of room to spread out, all the bathroom toiletries you could hope for - all combined to make this a very enjoyable stay. The breakfast was wonderful - something for everyone - and the breakfast staff were friendly and helpful. Easy to walk to Skaha Lake and explore the beautiful park. Thank you, Best Western Penticton!

    3
    « Hotel »

    We found the level of service and care between our stay and our sister's stay at the same time to be very unequal. We booked through an agent and our sister booked directly. She received a room with a kitchen for $10 less per night and we received a basic room. When we booked for our daughter arriving the next night her room was $80 per night in excess of ours - seems a bit of a steep increase for nothing special. We will likely be booking rooms (6 at least) in the spring when we come for the memorial for our sister and would hope to receive a somewhat better deal than we received this past week.

    4
    « Good Vacation »

    Nice hotel to stay. We enjoyed the hot tub and indoor pool. The BBQ area is a nice place to be as well. Excellent breakfast and nice service. Free breakfast, parking and internet, We recommend this hotel and will return in the future.

    5
    « Highly recommended »

    This is our 2nd visit here and we stayed 4 nights. The entire staff are very friendly and efficient. Check-in was quick and we asked for a ground level room for close car access and entrance to their large courtyard/pool common area. There are BBQs for guest use there as well as patio tables and umbrellas. We chose to cook our own suppers and dine outside - very enjoyable. The room was clean comfortable and quiet. The breakfast area is the best one I have seen in this type of hotel. They had everything you could ask for and the staff were very helpful. The hotel location is easy to find and is on a main street with shopping 5 mins. away.

    5
    « Annual Trip to watch hockey »

    Excellent service upon our arrival and during the whole stay. Room was very large and updated. The bathroom was awesome with a walk in shower and a great show head. Location is very central and easy to get around from. We flew in, had a rental hotel very easy to find from the airport. Breakfast was excellent, complete hot or cold with many varieties to choose from each morning, we stayed for four days and were totally pleased with the variety. Housekeeping did a terrific job as well.

    5
    « Incredible Breakfast Buffet »

    It's got all the basics well-covered - comfortable rooms, clean bathrooms, lovely toiletries and great facilities but the star in its crown for me is the incredible breakfast. We spend lots of nights in hotels in Canada, the US and all over the world... and we know a good breakfast buffet when we see one. I always wish we could stay an extra night just to taste the things I couldn't eat the first day and I particularly appreciate the possibilities of gluten/dairy free foods.

    5
    « Quick Trip to Watch Hockey »

    This hotel exceeded our expectations. We had a two queen bed suite. Room was newly renovated and had everything. Breakfast was a complete breakfast with many choices to change it up daily. Nice to see fresh fruit. This hotel definitely is more then a two star. It doesn't have a restaurant however there are so many restaurants in the surrounding area. It's quiet, clean and pet friendly. We already booked to return in March.

    4
    « Room needs a little updating. »

    We stayed for are wine tour. Staff and service where great. Our room was big and very clean. Bathroom was a good size, with large walking shower. Small fridge and coffee maker plus microwave. The courtyard is horse shoe shape with pool and play equipment for little ones. Also gas BBQ to use if you want. The breakfast is really good. We will stay here again next year fir sure.

  • 1
    « Everything is good except for the receptionists..... »

    This is what we experienced in BW... We came here early to check in but no room available(understandable) so the receptionist gave us an access card to use the pool as we have 2 kids really looking forward to their pool (thank you)... Before my hubby go to Osoyoos for his tee time he asked the receptionist if there is room available and said no. He said "if the room is ready, can you just inform my family so that they can go to the room and relax". After an hour or so I checked again if there is any room as my kids are getting tired. So, I texted my sister-in-law to stop by and pick us up to go to the mall.. We stayed there until 5:30 and when we arrived we have the room... Then, my husband went to the reception to asked for a late check out and the receptionist told him "Absolutely not" in an irritable voice then he said that she started crying for unknown reason and give him ok until 12noon (thanks again).... So check out time came, the receptionist from the night shift didn't endorse to the next receptionist or the housekeeper that she gave us a LCO until 12noon so they came knocking on both doors telling us that the check out time is 11am. I said we are getting ready to leave. So we went to the lobby to check out and my hubby just brought his concern about what happened yesterday and the receptionist just lost it.... She is raised her voice to the extend that she will explode which is unbelievable.. As a former front liner I never ever in my career life raised my voice to my guest like that to the point that she thought she own us( just wow)....She told us to leave the premises again in an acceptable voice and manner.. I will never ever forget her face and her attitude that morning....Oh yeah, I wanted to thanked the guy who checked in us and to the breakfast lady who is accommodating and cheerful.

    4
    « Fall Getaway »

    We had excellent weather and the pool was lovely. Courtyard area was relaxing and beautiful under the willow trees. Bed was so comfy! We enjoyed the quick walk to the lake and waterfront walk. Overall a great quick getaway.

    5
    « Comfortable and friendly hotel »

    Our room had good facilities with fridge, microwave and comfortable bed. A nice rear door opened onto a nice garden area with pool and was child friendly. Breakfast was good and staff very friendly and helpful. Very well placed a short distance from Skaha Lake and Beach

    2
    « Will not stay here again...ever »

    It started with a call to the motel to request for a ground floor room because my wife has bad knees and this place does not have a elevator. The morning front desk lady told me because I booked with air miles she couldn't help me. Because I have a hard time with that type of service I called back later and spoke to another lady. She told me that my reservation had been mysteriously cancelled and advised me to call Airmiles. After spending almost two hours waiting with Airmiles they said that my reservation was valid and call the motel back and sort out the problem with them which I did. I spoke to same lady who apologized for the mistake and promised me a room on the ground floor to compensate for her error. When I arrived and checked in we had been placed on the second floor. Whoops another screw up. Eventually we got a ground floor room which I was very thankful for. Then, I went to purchase a can of Coke to mix with some rum I had brought with me to calm my frazzled nerves. They have two machines. One was out of order and the other was locked up in a laundry room. Back to office I go to ask to have the door unlocked so I could get my can of Coke. The same lady I dealt with earlier told,me to walk down to the 7-11 which was several blocks away, which I did only because I need that drink, now more than ever. The next day we went on a wine tour. We returned about 6 pm. The room had not been cleaned. Whoops, they forgot our room. On the good side the building and rooms are very clean and the outside staff very friendly and they have two pools which is nice. So if you get past the incompetence of the folks that work the front desk you should enjoy your stay.

    4
    « Good service, clean and a good location »

    This hotel is situated at the south end of Penticton, only a couple of blocks from the fabulous Skaha Lake beach and parks. It's an easy walk to the lake. However, it is on a main street that with a few minutes drive north, you have shopping and restaurants galore. Another few minutes further is the downtown area with lots of small shops and restaurants. It is probably a 10-15 minute drive from the hotel to the beaches on Lake Okanagan to the north. Very easy to get to the many wineries in the area from the hotel. The hotel is well kept - there is an outdoor pool and an indoor pool, BBQ area, gym, and even a few hammocks to relax in. The suite we were in was spacious, clean and very well equipped with a full kitchenette. The staff was very friendly and professional and the free breakfast was quite adequate. Overall, a very nice place to stay at a reasonable price.

    4
    « good location »

    Hotel was very clean, staff friendly, good selection for complimentary breakfasts. Visiting Penticton for Dragonboat Regatta. Hotel was within a good close walking location to Skaha Lake. Very central and easy access to many restaurants and pubs Easy to get from one end of town to the other. Staff were very friendly and helpful

    5
    « Clean amd comfortable »

    If you are looking for a clean, friendly, comfortable place to stay this is the one. Staff was wonderful to deal with. Complimentary breakfast was delicious. Beds were super comfy. We will definitely be back.

    5
    « Surprised by this great place »

    I had no expectation but ended up being very happy about this hotel. This is a quiet and lovely place. There is BBQs, 2 pools and a hot tub. It is perfect for families, not so much if you want some action as it is a bit far from most restaurants and bars. The free breakfast was very good with a lot of choices. Overall I really enjoyed my stay. If you can get a room on the second floor so nobody walks on your head!

    4
    « Very good place to stay »

    Check in was good despite the guest relation was not helpful but the other person was helpful & knew what I am talking about. Room was clean & bathroom was big. Lots of pillows so we were happy. There is an indoor & outdoor pool & hot tub so great variety & we did enjoy it. The hotel is well maintained & clean. The only negatives are when u sleep on the lower level, than u could hear every step of ur neighbor. My neighbor checked in at 11PM so he/she woke me up & took shower etc... so it was not fun but i slept after 10 or 15 min. The good advantage of this place is that u park in front of ur room but if u have thin doors than again my neighbor woke up at 5pm & when he turned his car, i woke up again. Breakfast was very nice & there was 2 servers on standby. variety was excellent (except the cinnamon roll). one disadvantage is that food display area is very small. I tried booking another night but price jumped $100 so it was not worth paying $100 & waking up in the middle of the night. Still I recommend this hotel as it has good stuff & i got a deal on 1st night. Also the garden during summer is very nice & they have bbq area.

    4
    « Perfect for families! »

    This was such a sweet, almost motel style place! The staff is super friendly, but so are the people staying here...no sulky teens, no overindulged youngsters, just friendly, kind people enjoying family time...I felt so at home here with my elderly mother. We enjoyed abundant fresh fruit each morning at the breakfast buffet, and the indoor pool and spa each evening. A little farther from the downtown area (plan on doing some driving to higher end food and other activities) but I could not be more pleased with the overall value of this hotel.

  • 5
    « What a great place! »

    While this is not a 5 star venue, it was absolutely perfect for our needs! There was a congregation of family for a wedding and we were all thrilled with the setting of this hotel for our "time off" moments. The courtyard with all of the patio settings, barbeques and pool were so perfect to gather together and enjoy each others company. The rooms were very clean and the staff were very accommodating! Will definitely return as it was so much better than a regular hotel...was more like being at home with the courtyard allowing us to get out of our rooms without leaving the premises!

    5
    « Great place to stay »

    Two couples were on a wine tasting weekend and we stayed at this hotel. It is situated very conveniently to everything. You are a few minutes drive to downtown and the wineries. The rooms overlook a green space which includes a playground, barbecues, outdoor pool area, hammocks, some games. There is also an indoor pool with a hot tub. Breakfast was included which was very good. Make your own waffle machine, scrambled eggs, ham , fruit, muffins, bagels, toast, cereal. We would most definitely stay here again.

    5
    « Highly recommed »

    Stayed in a room with one king size bed. Features in the room were older looking but everything was clean. Huge bathtub and awesome balcony. Breakfast was delicious with lots of choices. Lots of great extras here with the indoor and outdoor pool, fitness centre, Bbqs for the guests and hammocks. Would love to stay again for a few days!

    4
    « Birthday Party »

    The hotel was good. The worst experience was Rob at the front desk. The other receptionists were great. I sympathize with them to have to watch his interactions with guests. If the wet spots on the carpet were from a pet, we should have not been allowed to stay in that room. We didn't realize the carpet was wet until we had unpacked and my wife stepped on the spots without shoes on. The staff said the scrubbed it, then placed a pool towel over the area.

    5
    « Beautiful stop over »

    Easy check in, friendly staff & clean room. What more can you ask for? Pet friendly and easy to locate. Loved the courtyard to sit & enjoy coffee in the morning. Would definitely return for another stay!!

    5
    « Great get away »

    We were very nicely surprised with the Best western in Penticton. The staff were all very friendly and asked us to please call if we need anything. The breakfast included was very good, large selection for everyone. This is very central close to Skaha Lake and a short drive to Okanagan. This would be an ideal place for families. Definitely go back next time.

    5
    « Great hotel, but no handicap provisions »

    Having to travel to Walmart every time I had to use the washroom was a real problem. I was told there were no handicap facilities on site, which we later discovered to be untrue - there was a handicap stall in the washroom adjoining the exercise room. Other than that, the hotel is fantastic for family functions. The courtyard has barbecues, picnic tables, a pool, playground equipment, both an outdoor and indoor pool. Overall, my inconvenience having to travel 2 blocks to go potty was overshadowed by the great family get together at this location.

    2
    « Needs updating »

    Beds are like lying on a roller coaster, Motels style small rooms best to plan not being in room for stay. Should have a breakfast menu similar to other good quality hotels for the price they charge to stay in the summer. Motel needs major updating...tired

    5
    « Wish I brought the kids! »

    I'm not saying that the rooms are perfect, however the facilities are the best I've seen. Outside your room you will find a very comfortable patio set (reserve a bottom floor unit if you can), pool (complete with a bunch of sun chairs), barbecues (with undercover area), swings and slides for the kids. They even went to the trouble of setting up a projector for the all the kids to watch a movie outside. With or without the kids this is the place to stay. If you bring them, I'm confident that you will be able to relax while they play. The breakfast was also really good but I've come to expect that from any Best Western I've stayed at. Enjoy!! I did!!

    5
    « Skaha »

    Stayed 1 night (11 Aug) as a pit stop from Shuswap Lake to Vancouver, Osoyoos was completely booked. Check in was a breeze and attentive staff. Cleaning staff polite and courteous when leaving. Great facility situated very close to Shaka Lake, beach area and easy route back to Hwy 97 S. Good size room, clean and 2 comfortable queen bed with small fridge. 2nd floor with view to inside courtyard. Outdoor pool in the courtyard / picnic area with with propane and briquette BBQ close by. Very busy and family oriented. Gym with indoor pool and Jacuzzi. Standard breakfast incl, best part are the fresh Okanagan fruits. Try the Chinese Penticton Buffet, very good, walking distance to the Inn. About 800 m walk to the beach. Thank you for an awesome stay.

  • 3
    « Gone to the dogs..... »

    We stayed (7th )year in a row in August 2016 with other family and friends. We found the rooms, BBQ area and pool were well taken care of however check in staff and other assistance was terrible. We understand there is new ownership as well as new front desk staff. We often BBQ and were taken aback to find dogs sitting and barking in this area where food is being prepared. We went to the front desk to see if they could do something about this and their reply was "Did the dog bite you?". If you do not like dogs you should not stay here! We later found out it was not a registered guest's dog but their guest who came for a visit.Not sure what has changed but we will now be staying elsewhere along with other family and friends. Perhaps this should become a Pet only establishment as we felt our needs were secondary to the dogs! Beware if you are allergic!

    4
    « Road Trip 2016 »

    Room was very clean, decorated nicely. King size bed was very comfortable along with the six pillows. Hotel staff very friendly and helpful. The full breakfast in the morning was excellent. Many choices for all. I would recommend this hotel.

    4
    « A Definite Return! »

    We had a comfortable night sleep! That is of great importance to me. The hotel room was clean, updated, great A/C! The hotel grounds were well kept, providing 2 pools, 1 indoors and the other outdoors, playground and BBQ areas. Breakfast was wonderful, providing a full variety of options, from fresh waffles, to various types of eggs, sausage, fresh fruits, cereals, bakery as well as juices and coffee. The staff was friendly and helpful. Great place!

    3
    « Bad manners »

    We spent 2 nights at this hotel and we enjoyed the set up. The rooms have a sitting area and if you're on the main level you have patio sets. It was great for the 6 of us to gather and enjoy the common area. There's a great big BBQ if you wish to use. Breakfast was self serve and it was actually not bad at all. The TV system really needs an upgrade. My only issue there was the service we received at check in. We had booked our rooms over 2 months in advance. When we checked in we realized we were not all together and when we asked if there was any chance we could have the 3 rooms closer to one another they just pretty much brush us off. They didn't really try to help us out, we got the eye roll and the hand brush, bad manners. That was a downer but we still made it enjoyable.

    4
    « Good hotel in Penticton »

    We stayed in this hotel for 2 days in August for soccer tournament. We booked a suite with kitchen. The room was nice and clean with comfy bed. Although washroom was bit outdated, but it was workable. We liked the kitchen area with a nice dining corner with large size windows. The sofa bed in living area was bit unconformable. There is very nice courtyard with BBQ area and swimming pool in the middle etc. So overall I would say its a good hotel in Penticton (where most of the hotels are below average). The staff at reception was very helpful and polite.

    3
    « Quick Trip »

    Not a bad room, old building and out dated but comfortable and clean. Very nice courtyard, play area for children with good size pool. Very polite staff. Everything is pretty easy to find in Penticton. Great place to visit.

    5
    « Friendliest staff ever!! »

    very nice stay as far as amenities , but the staff put this hotel over the top. All staff are so nice and friendly . The indoor and outdoor pools are fun for the whole family and the outdoor movie is an excellent touch .We will definitely be going back to stay there again.

    5
    « Absolutely beautiful place »

    Always a friendly and inviting location. Great rooms , wonderful courtyard , great breakfast , more than accommodating Under new ownership and Kelly Parasuik promoted to General Manager !! Great move. I've been coming for over ten years. My favourite all time hotel in Canada.

    5
    « Excellent Facility »

    We were in Pentiction with friends attending a Square Dance Festival. We had a wonderful time. We loved staying at this Best Western. We were well cared for in a very relaxing environment. We will definitely be staying here again.

    4
    « Awesome for families! Great value, needs some updating »

    This hotel is very clean and the rooms have a kitchenette, two separate bedrooms and two bathrooms. It is a bit on the older side, but there is nothing to complain about, especially if you need room for your family. There are 2 pools at this hotel and a really nice space to play, with a playground and picnic tables. Highly recommend for families, would stay here again.

  • 5
    « Close to the beach »

    Great and helpful staff. Perfect get away and a few minutes walk from the beach. Close to walmart, helpful if you forgot anything. Pool was excellent and well cared for. Rooms nice and clean. Would stay there again.

    5
    « Summer Fun »

    What a fun city this is in the summer! We've been skiing here in the winter many years ago but never in the summer. So much to do between the vineyards and the lazy canal river to float down and the two lakes, you'll never run out of stuff to do and see. The hotel has BBQ's, indoor and outdoor pools, a play ground for the kids and lots of green grass and picnic tables to enjoy a nice lunch or dinner! We'd love to come back and spend a few more days!

    5
    « Great Hotel - Motel »

    we had a great stay here! The staff were all very friendly, there was a huge continental breakfast, and our hotel room was clean and fresh. The only surprise was that the hotel is motel style (drive up to your door), location was a bit lacking for the view factor, but it was only a few minutes walk to the Skaha Lake beach.

    4
    « A place to keep coming back to! »

    We've been coming back here for years, and have never been disappointed. The facilities are well maintained and clean. The staff are courteous and efficient. There are a number of small things, that separate this hotel from others in the area. There are two great pools (one indoor and one outdoor) and a hot tub. In the summer, there is an outdoor movie for the kids, which allows the adults to sit and have a glass of wine. The free breakfast is good, there is a workout room on site, and there is decent wi-fi.

    5
    « You should try the Best Western in Penticton »

    Great breakfast, friendly service, and a nice place to stay! Only negatives: the pool was closed for the whole week due to maintenance issues and there was a bad smell coming from the kitchen sink when you run the hot water. Otherwise, we loved our stay at the hotel!

    4
    « Small rooms but very clean, great breakfast »

    Perhaps a slightly older property and rooms a bit on the small side. Also could use a bit of soundproofing (easily hear footsteps in the room above and guests coughing). Room was beautifully clean and breakfast delicious including fresh local fruit in season (blueberries, cherries, apricots, peaches). Well located property close to popular Skaha Lake.

    4
    « Wonderful staff »

    We had a lovely stay at the Best Western. The staff were cheerful and always greeted us. The breakfast was amazing, fresh local cherries as well as blueberries and watermelon. We didn't use the pool but it certainly seemed popular. We'll stay here again!

    4
    « Will come here again, had a good stay »

    We stayed here for a few nights, hotel was clean and the facilities well managed and kept. Pools are nice and the location to the beach is good. There's a playground area for kids as well and a nice courtyard.

    4
    « clean & quiet »

    good: clean room, lots of comfy pillows, crisp bed linens, many towels, large flatscreen TV, spotless microwave + fridge, friendly staff, hard cooked eggs & fresh fruit at breakfast; indoor + outdoor pools not so good: few power outlets for recharging phone & iPad, somewhat complicated & counterintuitive AC control

    3
    « close your windows if you don't like cigarette smell »

    Well, if u are on the ground floor, the people who walk upstairs will wake u up, and if u are on the top floor, the smell of ciggies will waft into your unit much easier from the yard, since they have ashtrays dispersed everywhere. their breakfast is pretty good since they had fruits and i am a fruit eater, the only thing i recommend for them is not to use paperplates, plastic cutlery and such that just goes to the landfill, i found that odd. also i would not use such heavy blankets that just make u sweat not to mention the big pillows in their rooms that give one a neckache, i appreciate the fridge though and their toilettries.

  • 5
    « Great Place to Stay »

    The design of the place is refreshing and has courtyard, BBQ area, 2 swimming pools(in/out), good landscaping and facilities for children. The room was spacious, clean and well heated and A/C'd. The breakfast buffet was the best I have experienced in the last 10 places I have stayed.

    5
    « Penticton Vacation »

    We had a great stay with our family! We enjoyed the indoor and outdoor pool, the BBQ and playground, and of course the great breakfast each morning. The staff were all very friendly and helpful, we will be sure to come back next year!

    5
    « A little Vacay to relax »

    The Penticton BW creates a nice atmosphere that made me feel like I was really getting away somewhere nice. Everything was clean . The Breakfast was more than I expected with freshly cooked scrambled eggs and ham. I liked that there were fresh cherries , a local treat! Front desk staff was super friendly too!

    4
    « Great breakfast »

    Great breakfast but no bacon! The beds were somewhat comfortable and the air conditioning was working nicely. The doors squeaked and it is basically an upgraded motel but the pool was nice and the hot tub bubbles were super strong. I would stay there again as they also have a rewards program.

    4
    « Great Waffles! »

    The Hotel is easy to find, close to downtown - the rooms were clean and they have a great pool for that HOT weather. The waffles are light and fluffy! There was also fresh fruit - good breakfast which is included in the price of the room.

    5
    « Great stay »

    We were on a motorcycle tour of the Okanagan and booked in here. Room was clean, shower was great with good water pressure, huge TV, fast wi-fi and comfortable beds. We were given priority parking around the back so the bikes were away from prying eyes. In the morning, the breakfast was awesome - not only hot waffles but very good scrambled eggs with ham. A bonus was the fresh Okanagan cherries laid out. Yum. The staff was very efficient and all were extremely friendly.

    5
    « Lacrosse Sports Team - Tournament Weekend »

    I cannot begin to describe how amazing this hotel was to stay at with our team. The suites upstairs were perfect with the kitchens to keep snacks, food and beverages chilled. The play area for the boys (12&13) was awesome, gave them the room and space they needed so that they were not running around halls and bothering other guests. Outdoor and indoor pool was great and the breakfast buffet was awesome The best part about this hotel was the owner. He was friendly, helpful, spent time hanging out with the parents in the evening and even bought a bunch of pizza for our team during our Saturday night potluck. I HIGHLY recommend this hotel for any sports team to stay at while in any tournament. It may not be brand new but it beat any top notch hotel I ha e stayed in before. Thank you to all the staff.. And I mean ALL the staff!!! Everyone was friendly, kind, and helpful and that is so appreciated!

    5
    « great stay »

    Great stay! staff was wonderful, room was excellent, breakfast was awesome, pool area was excellent. Needed some maintenance on the elliptical trainer and walk-through to breakfast area is through the exercise area - it would have been nice to have more privacy. But overall a fantastic experience!

    5
    « Okanagan wine trip base motel »

    We have stayed here for the last 6 years for 4 nights each stay as a base for our Okanagan wine trip. it is centrally located and an excellent motel with all the amenities we require. the rooms are clean, and the beds comfy. the staff efficient and courteous, the breakfast is comprehensive and tasty. The manager, Kelly, runs a tight ship, and is very helpful. we will be back next year.

    5
    « Great value for your dollar. »

    This hotel is under new ownership and it shows. The staff are very friendly and makes your stay very enjoyable. We have been to a lot of BW breakfasts and this is one of the best. The setup of the hotel with an inner courtyard, 2 pools, Hot Tub and BBQ pits makes it a great place to stay.

  • 2
    « In town for a wedding »

    I was disappointed to find that this "hotel" is much more like a motel. It has been updated but I found our room 106, to be dark and kind of claustrophobic. The price we paid led me to believe I was getting a larger suite. Instead it felt like a very tiny two-bedroom apartment. I had to leave a note to ask that our carpets be vacuumed on our second day? I do want to add that all of the staff was pleasant and friendly, specially the lady who worked at the breakfast room. The whole hotel seems chopped up and awkward. A workout room plunked right near the reception and right where people walk upstairs to get breakfast? Odd. We would not return. I know they are trying but they just aren't hitting the mark. Penticton needs a nice hotel!

    5
    « Awesome Accomodation »

    This Hotel was on beautiful grounds, had an awesome indoor and outdoor pool. Beds were very comfy. Breakfast was great. We really enjoyed our stay. Management were super friendly and helpful. Thank you Best Western Penticton :-)

    4
    « Cozy hotel »

    A very nice hotel, rooms are clean and comfortable. Nicely laid out, with 2 pools and a workout room. The free breakfast in the morning was presented well and very tasty. Found the people working there friendly and nice. My only complaint is that we were travelling in a party of 3. Had planned to split the bill 3 ways when checking out but they had all ready processed the bill on the one credit card. Were told that it would be difficult to get a refund and start again, as the manager was in a meeting. Felt that they could have waited to see how we wanted to pay. So make sure you are clear on payment. Other than that i would recommend this hotel.

    5
    « nice place to stay »

    beautiful resort-like grounds, very nice indoor and outdoor pools, very clean rooms, excellent wifi, quality beds and amenities, above average breakfast and breakfast room, very good value, one of my top best western stays

    3
    « Road trip »

    The Staff was wonderful. Did not expect the motel experience. Park and pack... Outdoor entrance.. The bed was very comfortable and the room was clean though a bit dated. The Couch sucked. The hotel is at the south end of town near lake Skaha and its park. Most of the restaurants and happenings were at the other end of town. It is a bit far from the hotel unless you want to drive...

    5
    « great hotel »

    Stayed in this hotel May 23 to 26. The hotel grounds were really well kept,all the staff very friendly. Kelly at the front desk very upbeat and always a nice smile. Tammy also a bundle of information and informative. The breakfast staff very efficient. House keeping also friendly and doing a great job. This hotel has quality staff

    5
    « New ownership knows how to do it with a touch of class »

    As we sit at the patio table by the pool outside our room, Mr. Scott Nelson , the new owner, arrives with an ice bucket with 2 bottles of Blue Mountain Vineyard 2013 Pilot Gris thanking us for staying at the Best Western. He apologized for the state of his appearance, but we had been seeing him throughout the day doing manual labour cleaning the exterior premises so it was quite understandable. We have stayed here many times over the years and always enjoyed our time here. Kelly at the front desk has been and continues to be one of the most outgoing, obliging and helpful assets of this property. Gifted with an amazing sense of humour, this lady knows her stuff. With a new owner like Scott, whose hands on approach makes you feel like a special client and Kelly welcoming you like an old friend, I have to say, the Best Western Penticton will always be our place to stay when we are in town. Thanks. See you again soon!

    4
    « Good older hotel »

    This hotel is nothing to write home about. It is an older motel style place with pull up parking to your rooms. Enter on the parking side or on the side of the courtyard where the outdoor pool is located. Older rooms need some renovating with stucco walls and ceilings and small windows. There is a lack of electrical / USB outlets for the business traveller. Now for the good stuff: the place is clean, the beds are comfortable and the water pressure for the showers is good. My room had a fridge and a microwave a definite plus. Hot breakfast is included in the price and they also have an indoor pool and a fitness centre. So all in all a well kept older place that was good to stay at.

    3
    « Nothing great »

    The rooms were alright but nothing to write home to. The soundproofing was poor especially for a hotel chain like this. Could hear people beside us and kids running above... The breakfast is typical North American, liquid eggs from a carton, enriched white bleached flour bread and coffee that is weak. During breakfast at 9:56am we were kicked off the patio since it was closed. No apology just "patios closed". Not sure why it has to close. .. safety reasons??? No...

    4
    « Over night stay »

    Older motel near the Centre of Penticton. I walked in and was told there were only expensive rooms left. I then said I could book through TripAdvisor and was given a room on the second floor. Access to the room required that we walk past garbage in the walkway. The window only looked out to the hallway. The room was fine, spacious and the bed comfortable. Nice table and chairs to work at. The room was clean and comfortable overall. I would stay there again but not in that location in the motel.

  • 4
    « What a surprise. »

    A lovely well kept and well appointed place to stay. The staff were very welcoming and helpful. The room had absolutely everything a traveler would need. Extra towels, soaps and shampoos even a Kurig coffee maker that was much appreciated. And above all else the king sized bed was very comfortable, and The room very clean/ The grounds and pool lovely and on the whole we found a very restful place to stay and will be happy to stay again

    5
    « Very nice »

    The staff were friendly and accommodating . The rooms were very nice. And the breakfast room was great too. I love staying at best westerns for their consistent quality service. Their free breakfasts are best. Their wifi kept cutting off. But wasn't a concern for me at this time.

    4
    « Romantic stay!!! »

    Very nice old hotel. It was very nice to stay here. The hotel is very well care and the swimming pool is big and well maintained. There is an outside pool as well. The hotel is overall quiet. And very pleasant to stay. We enjoy so much here. The staff are great and helpful. The only thing that you need to choose your room carefully cause it can get noisy. Other than that the hotel is great

    4
    « Pretty good »

    Lots of parking! No stress. Large TV and VERY comfortable beds and pillows. The room looked like it had been recently updated and it was very clean. The AC also worked like a charm. It has a very nice courtyard-type area in the centre with an outdoor pool, play area for children, and lots of seating. The only downside was it could be quite loud in the evenings. Lots of people talking and walking by the windows. Didn't bug us much as we are sound sleepers though.

    3
    « Clean but ! »

    Overpowering smell of cleaning product in the small room, took a long time to air out. Strong enough to make your eyes water. As mentioned the room was smaller than the accomodations I normally stay at. The hotel was full so there were no other available rooms.

    4
    « Cosy & good... »

    Needed to be in Penticton for a family matter. Last minute plans. BW was very accommodating, easy to book & comfortable stay. Liked the included breakfast buffet. Altho'did not use BBQ or outdoor faciliries was impressed that it was family friendly.

    5
    « A fabulous place to stay for any occasion! »

    We spent a week in this hotel and had a very good experience. This is an older hotel that is updated and very well maintained. The grounds are beautifully kept, and there's a lovely outdoor and indoor pool and hot tub. There's a barbecue area and picnic tables so u can relax and enjoy the outdoors right at your hotel. It's a short walk to the beach. The staff are very friendly- especially Kat who greets everyone in such a warm friendly fashion everyone morning at breakfast! The room cleaning service is prompt and very efficient! The rooms always smell fresh and clean! We were travelling with our standard poodle and felt very welcome- they gave us a nice clean room and made her feel extremely welcome. This is not always the case when travelling with pets. Minor criticism- when I arrived I couldn't check in because the reservation was under my husbands name. I was hot and tired and was a little annoyed because I had to wait fairly long until I could get in touch with my husband ( he was arriving later). The breakfast area is upstairs so if you're handicapped or have other difficulties with stairs this might be an issue- although the staff are always eager to help out. The gym is small but well ventilated and clean. We will most definitely return to this hotel. Fabulous place!!

    4
    « Pretty Good »

    Clean rooms, maybe a bit dated but ok, kitchen area with fridge microwave stove dishes etc, lots of parking, comfortable beds, hot breakfast but very limited selection, good if you don't want a large breakfast, wifi kept cutting out, nice pool and lounge area, staff seem friendly, would stay again

    4
    « Quite place to stay »

    A mixed review of the Best Western Inn. Our check in took almost 20 minutes. The computer was down and there were several people trying to check in. We were second in line. The person on the desk did her best to get things fixed but it still made it a long hot check in especially after a long drive. Our room was at the back of the hotel which was great since it was very quiet. The bed and pillows were OK. The bathroom was cramped. You could not use the toilet without closing the door. We had a hard time getting both of us in the bathroom comfortably while trying to get ready in the morning. The breakfast bar was fabulous. There were lots of variety beyond the usual fare. I noticed the staff made a real effort to accommodate guest requests regarding breakfast. It was nice having an outdoor and indoor pool. Check out was easy and quick. We would stay here again if we come back to Penticton.

    5
    « Early Cherry Blossoms »

    The cherry trees in the Okanagan valley were doing their final check-up before they were about to reveal themselves to the world. Our trip was before those blossoms even though, we, ourselves, are far beyond being called 'blossoms'. The room and atmosphere of the hotel, along with its proximity to the main shopping areas and easy access to either of the two lakes surrounding Penticton, made for a pleasant trip for an elderly [ but not in mind ] couple.

  • 5
    « Clean and friendly »

    I had a great visit here. The staff was friendly, the rooms were spacious and clean, and the grounds are pretty. There is even a cute little duck family that lives there. I also spoke with a staff member who said it has recently come under new management and the new owners are doing some upgrades and refreshing the grounds. It's not a swanky hotel but it has everything you need,and the breakfast has healthy and gluten free options. If you want a clean, quiet place to stay, I recommend this place.

    4
    « Excellent stay here for three nights. »

    The building is an older two-storey hotel that has been upgraded. Our room was large with two queen beds and a seating area, two TVs and plenty of storage places. No elevator, access by stairs, one from the back parking area, the other from the grass courtyard and outdoor pool. The breakfast room offered a wide range of both hot and cold meals. The room rate was very reasonable, but this was still the low season. Would be an ideal hotel for families, with the outside pool, courtyard, picnic tables, BBQs and a small play area.

    5
    « Excellent accommodation »

    We stayed here for 1 night while attending a friend's 80th birthday celebration. Everything was up to the usual Best Western standards. The room was very large, the beds were comfortable, the wifi was excellent and the breakfast was fabulous. The best thing is that we had accumulated enough points to get this room free!!

    4
    « Great place but can't use BW points to pay for room. »

    You can collect Best Western points but, You are not given the option to use Best Western points to pay for the room. The service as great the rooms were very clean, staff always had a smile on their face.

    5
    « Great room Better Breakfast »

    Our stay here was excellent, Comfortable, friendly and the best choice of hot and cold breakfast items. Kat our breakfast room hostess was especially helpful and full of local expertise and helpful hints. We liked it so much here we bought a house and moved here.

    5
    « NICE QUIET, GREAT FOR FAMILIES »

    Quiet park like setting, good amenities and great breakfast; a nice relaxing visit. The rooms are very clean and the grounds with pool are nice with huge trees. Breakfast had something for every palate.

    5
    « Great place, Great staff, Great breakfast »

    This place was quiet, clean and overall an excellent place to stay. The breakfast is one of the best we have had at a hotel. The only downfall was that their internet was very "touchy" sometimes worked sometimes not. Get little playground if you have children.

    4
    « Pretty decent place »

    Stayed here only 1 night but it was clean and comfortable, maybe a tad bit dated but still pretty good. There was a bit of noise early in the mornings outside the room as the cars are pretty close to the main floor rooms but otherwise we were happy with it. Would stay again.

    5
    « 2016 Holiness Convention »

    Excellent experience...all the best. We will continue to promote the Penticton Best Western. What can we say about the complimentary breakfast? It is one of the best that we have attended in our long experience of using hotels over the years.

    4
    « Lovely Surprise! »

    This is an older motel taken over by Best Western. The rooms have all been redone, are very comfortable and well equipped with a small kitchen area including fridge, stove, microwave, coffee machine and all the dishes, pots, cutlery and linens you may need. A very good breakfast is included with a nice choice of hot and cold foods. There are two stories with outside access to all rooms. The only negative was that check in and check out was very slow, the slowest I've ever experienced anywhere, so be patient. Also, the wifi connection wasn't working the first day we stayed there.

  • 5
    « above and beyone »

    yes the hotel may seem a bit dated, but it was CLEAN and the staff were superb.excellent value for the money. don't miss the breakfast. tons of awesome food.we went to see the Price is Right show and the staff were all personable about our experience.

    5
    « Oasis and Very Good Breakfast »

    Located at South end of Penticton. Quiet location. Exterior appears old from the street. Very nice and large interior lawn, pool, BBQ and play area with rooms arranged around it. Could spend a week here. Breakfast was outstanding.

    5
    « Impressed »

    We were very impressed with the service. Friendly and easy check in. The continental breakfast was one of the best we have ever had. More like a full breakfast than continental. The indoor Pool a bit chilly but clean. Rooms were clean and spacious. Special thanks to the amazing breakfast server that in spite of having no voice always asked how our day was and made suggestions of things to do. She was a pleasant start to our day for sure. The room was quiet even though there was some maintenance being done. I will definitely recommend this hotel to anyone. We even had some visiting wildlife. Thinking they were waiting for the outdoor pool to open.

    5
    « Good »

    Have always enjoyed staying at this hotel and the breakfast is really good. The Hot Tub is nice although it would be nice if it were connected to the hotel. Checkin and checkout staff are friendly. The room was comfortable and having a door to the courtyard was nice.

    4
    « Our stay »

    Nice clean rooms, friendly staff at check in and out. The beds were great and the amenities were good. The morning breakfast was very good with many choices to choose from. We had a pet along with us and he was welcomed by all the staff with open arms.

    3
    « Don't Like Cold Showers »

    Facilities are looking and feeling tired. All the locals seem to cut through the property when going for walks, and they don't seem to know how to do that quietly. No hot water available for my shower on the last day - no matter how long I let the water run.

    4
    « Always a pleasant stay at this property »

    We have stayed here several times and have found the same consistent service and amenities. All rooms open to a large grassy park area. (With nice out door pool in the summer) As well has a great indoor pool & hot tub atrium. The morning breakfast is a pleasant experience in a second floor sun room with optional outdoor seating. For a nice walk, the hotel is two blocks to the beach.

    5
    « springbreak with Grandkids »

    excellent in that the grandkids had a pool available and close to shopping and relatives which we were visiting, we always enjoyed the Penticton location due to the central location of attractions, such as Tickleberries Summerland Sweets and Kettle Valley Railroad.

    5
    « Excellent experience at Penticton Best Western »

    Very comfortable suite--the Governors. Lovely, bright and nicely decorated. Everything you need in the suite for a great stay away from home. Bed exceptionally comfortable which is a top priority for us. The suite was very clean. Missing in no comfort. The bathroom and vanity area décor is a bit aged but in great shape and not a problem at all.

    5
    « Great stay with a very good FREE breakfast »

    We stayed in a 2 queen bed room. Microwave, bar fridge and Kuerig coffee maker. The indoor pool here is a favourite of ours. The hot tub is large enough for several guests. The hotel staff are excellent and have been here for years. It's nice to see the same friendly people visit after visit. The mattresses are a dream to sleep on, and there's lots to do close by. I will be back here again to stay in the future. Almost forgot but they have a playground for the kids to use.

  • 3
    « Nice motel »

    Nice motel, very friendly staff. The rooms and the bathroom were proper. Rooms were a little bit cold at arrival. A TV is available in the living room and the bedroom. A small kitchen is also part of the room. The breakfast is included in the price.

    3
    « Friendly staff »

    All was good but place seems outdated. We enjoyed the king size bed as requested, however the bed was too firm for me. Staff was friendly and helpful. Nice size kitchen suite with back door opening into courtyard. Very functional and relaxing space.

    5
    « Great hotel in Penticton, B.C. »

    This hotel is very convenient to the Penticton airport. Always stay here when taking an early morning flight from Penticton. Front desk staff are friendly and efficient. Hotel rooms are clean and minimal traffic noise. This is a busy hotel year round and while I often arrive without a reservation, I would recommend reserving ahead.

    4
    « Clean well appointed room, friendly helpful staff »

    We pulled in to this hotel with no reservation, on a busy Saturday in early March (apparently there were two hockey tournaments and a Megadeth concert going on - who knew?). The friendly woman at the registration desk initially thought they had no room for us, but was soon able to identify two possibilities: a room at the back, or a corner suite. We opted for the suite, which she offered to us at a seniors discount -- our first ever, since Mr. just turned 55. If you stay here, definitely pay the extra bit for the Governor's Suite. It's a bright room with wrap-around windows, with a deluxe king sized bed with great linens in a separate bedroom. There's a well appointed kitchen (though no kettle, which I hate), and a front room with a pull-out bed. Two full-size TVs, functional coffee table, full bath, everything super clean and well maintained. We could have happily stayed there all week. The complimentary breakfast is top quality for this kind of meal at this kind of property - full selection of cereals (hot and cold) and breads to toast, make-your-own waffles plus omelet and sausages. The attentive breakfast staff will check you in by room number and make sure you have everything you need. Kudos to the Best Western staff for maintaining this property so nicely, and providing top-notch service. We'll definitely be back.

    5
    « Good Value Hotel »

    This hotel is very pleasant and clean. The breakfast is quite nice with a couple of hot dishes as well as the usual waffles, bagels, cereal etc. The pool is a nice temperature along with the room it is housed. We have come back to this location a number of times as it never disappoints.

    4
    « Good value in Penticton »

    I stayed here for the first time for two nights and was pleasantly surprised. The rooms were clean, pretty well furnished, and I always like having a fridge and microwave in my room as well. The bathroom seemed to have been newly renovated, they had a better than average gym, the only comment I would make is that the complimentary breakfast is mediocre at best. Overall, I would recommend them as a good option in Penticton, and plan on staying here again.

    3
    « Motel style/not hotel »

    This hotel is dated. The room was clean, breakfast was fair, indoor pool was nice but needed cleaning and was located far across the property from our room and we had to walk in the cold outside to access. Just expected a hotel - should have researched better before booking - my fault!! Price was high compared to other hotels in the area.....

    3
    « Great Hotel, Be Careful of Your Belongings »

    Check- In Receptionist gave us keys and directions to the wrong room. An occuptied room! Thankfully the guests were not in there! But can you imagine? What if? What if they were in there and yelled at us etc. What if they were not fully clothed- it was Valentine's weekend!? What if we scared them and they attacked us? I know these are extremes but something like that shouldn't be taken lightly. No apology, no reason to try and smooth things over, just told oh your actual room is 10 doors down. Other than the bad staff at check in the room was fine, pretty clean. The vending machine with snacks didn't work, should have a sign on it. Breakfast was okay, nothing special. Sausage, eggs, juice, cereal, milk, baked items, fruit bowl, yogurt, hard boiled eggs. Paper plates and plastic cutlery. Might stay again however we were kind of skeptical due to our check in so we always took our belongings to our vehicle when we left incase the same mistake was made and random people were let into our room and who knows what they could take or do to the room that we were be held accountable for.

    4
    « Good quality for price »

    Best western was just what our family needed for our weekend getaway. The pool and hot tub were lovely after a day of skiing. The continental breakfast was very nice, perfect for hungry teens! The location was very nice, near some restaurants and close to downtown Penticton. We would recommend this hotel to others coming to the area.

    5
    « Great Experience »

    Great overall experience. The room was well maintained. Internet was easy to use. Our room was close to the pool which was nice in Jan. The hot breakfast was well thought out with scrambled eggs, sausage, waffles, ole a variety of cold selections.

  • 1
    « Bed Lights don't work, No HD Channels on TV, Slow WiFi, Bed is like sleeping on springs. »

    Well my bedside lights & the outlets don't work and I'm not going to crawl or go on the floor and look to see if it's plugged in behind the bed. The room is average. I'm here on business, I do reports online for work and require a decent internet connection here I barely get faster than dialup speeds, and the room has a nice big Samsung HD TV but no HD channels, even the local channels are in SD. (Cheapskate owners). I will never stay here again, I've stayed at other Best Western's that were nicer than this place, this has to be one of the worst Best Western hotels. Then the Bed is like sleeping on a bunch of springs. I'm here for 2 nights, but tomorrow I'll be switching to the Ramada.

    5
    « Penticton B.W. »

    Expeditious check-in/out, room was clean, quiet, comfortable, well-equipped kitchen area, everything worked, nice dry thick towels, accessible roomy parking, roomy table,adequate chairs for 4 at the table, nice clean well-arranged bathroom

    5
    « Just a great place to stay! »

    This is the second time I have stayed at the Best Western in Penticton and I have not been disappointed. The room is very clean and comfortable, with adjustable heat, while the breakfast service is awesome with nutritious items that would suit different palates: yogurt, cereals, whole wheat bread and French toast, bagels, fresh fruit, cream cheese, hot meat and scrambled eggs along with pancake batter. Milk and juices are available too!

    5
    « short business stay »

    Needed a room to catch up on rest and prepare for a presentation. Staff were excellent, room was quiet, there was a rate special on.. have stayed here many times before and never a bad experience. Highly recommend this hotel

    5
    « Excellent accomodation »

    Very nice hotel, super clean, excellent breakfast, caring staff. Parking was good especially for full size trucks. Park like setting in courtyard. Location was within a few kms. of downtown area but plenty of shops close by.

    4
    « Clean, Quiet, Good Breakfast »

    The room was very clean but small but that wasn't a problem as I was simply looking for a place to rest my head. I enjoyed being provided with a variety of pillow sizes so I wasn't stuck with an over stuffed neck breaker. The breakfast buffet was above what I usually find in a hotel in this price range. I was disappointed when I asked upon checkout if I could leave my bag behind for a couple hours and was simply told to leave it in a corner of the foyer. I wouldn't have been a problem for them to place it in their office or behind the desk.

    3
    « average »

    Rooms are clean and fresh with TV and garden view. Breakfast set up is challenging and disorganized especially for older people-stairs are too steep. Front desk lady could be more friendly. There is outdoor and indoor swimming pool and outdoor BBQ area. Close to beach on Skaha Lake.

    5
    « Excellent Experience »

    Always a pleasure to stay at Best Western and this time was no exception. The staff a check-in couldn't have been more courteous and helpful. The room was large and well-appointed. We had a great breakfast the next morning before heading on our way.

    5
    « Great Place and Quiet »

    Guess it is late in season but hotel was excellent and rooms were super clean. The room I had was with kitchen, living room and bedroom. Great price and excellent breakfast. Can't wait to return, it was great.

    4
    « Great Trip... »

    It was another great stay at a Best Western, friendly and efficient staff, nice clean comfortable room. There was a wonderful breakfast available each morning, good to get the day started. Close to everything I wanted to do!

  • 4
    « Two night stay during Okanagan valley visit. »

    The hotel is an average Best Western. The rooms surround a spacious courtyard. We were on the second floor, a bit awkward for heavy suitcases. There was a problem during our check in, but is was soon solved. The hotel is well located for exploring the City of Pentiction, the surrounding wine country, nature reserves and mountains. I appreciated the hot tub, after a day of outdoor activities. The hotel allowed children to watch outdoor movies in the courtyard, with the sound turned way up. The breakfast was excellent, with a good range of quality foods.

    5
    « Thanksgiving stay »

    Very clean, cost is high compared to other hotels in the town. These Best Western is higher cost then other Best Westerns we have stayed at.The Best Western in Abbortsford has been the best with the best breakfast.

    2
    « Okay for a 1-night stay »

    As a family of 4 with two kids under 6, we chose this hotel mainly for the heated indoor pool, other free amenities (parking, WiFi, breakfast) and that we were only here for 1-night. Overall, we wouldn't come back especially for a longer stay. The exterior corridors were incredibly noisy and we could hear someone going back and forth upstairs. I prefer the safety of interior corridors but driving around Penticton indicates that exterior ones are of the fashion. The only benefit was that I could drive right up to my door and unload. We had a 2 QN bedroom, full kitchen suite. The kitchen was stocked and kept clean. I was surprised to see a full container of dish soap already there. The bedrooms aren't incredibly spacious. The only tricky thing about the rooms was that you could change channels from the living room into the closest bedroom so that annoyed our kids a bit. We didn't open up the sofabed but the fabric looked really tired and worn. The first room when you enter was the bathroom. The part I hated was the frosted glass that faces the parking lot with no curtains for privacy. The pool is across the courtyard and because it's all exterior corridors we had to walk in the rain to get to the pool. The pool was so frigid that my husband who loves the water wouldn't go under for about 10 minutes but had to because our kids wanted to swim around. You can get into the pool without using your keycard from the 2 entry points so really anyone even off the street can go in there. The breakfast was disappointing but it was free. Standard fare of waffles, ham, scrambled eggs, pastry assortment, breads, yoghurts, cereals, and hard boiled eggs. In the courtyard there was a bbq canopy, chairs/tables, outdoor pool, swing set - so I guess it's much different in the summer. I would've picked the Ramada but they didn't have an indoor pool. There is a Wal-Mart, Tim Hortons, and other shops within a 5-minute drive.

    4
    « A great breakfast to get your day started »

    Very clean room with a very comfortable bed and the shower worked great with nice complimentary hair and body products !! We felt welcome and safe with well lighted parking areas ...there was both an outdoor pool and a wonderful indoor pool and a hot tub and a laundromat ...in my opinion they had everything you need to have a nice stay . we spent two nights and would have been happy to spend more !

    3
    « Average, but friendly staff, some issues and concerns though »

    Overall a good breakfast spread offered and friendly staff but found it weird to have an exercise area right out in the open at entrance to where they have breakfast upstairs. Plus internet was worst wever, could not log on to many many attempts. Limited tv channels and old school, no high def offered. I also called down to ask about internet weakness at 11 pm and no answer, not good.

    4
    « Good Place to stay »

    While the place is a little older, it is well kept. The room was nice but the TV/Cable box needed to be set up correctly to use the advertised 42" screen. Two TVs in this suite and one of the remotes did not work. Not a big deal since we were only there for a night. We stayed in a King suite and the room was very nice with a kitchen and all the dishes necessary. I would stay with them again. The staff was extra nice and the breakfast was better than expected at this level of hotel. The indoor pool and hot tub were very nice as was the outdoor pool although we used neither. The Hotel is near the lake and the beach. A very good value at the off-season rate. We were told that people come here during the high season year after year. I can understand why.

    3
    « Old property »

    This property is very old and probably should be rebuilt. Beds are very soft. The rooms are also showing there age, very noisey could hear people above and next to you. Hotel is not in a very good location,

    3
    « Clean and comfortable »

    This is an older motel that has been remodeled in the recent past. Our room was clean and the bed was comfortable. The staff was courteous and helpful. All in all, it was an OK place to stay. The breakfast was above average for motel food. There is a large swimming pool in the middle of a very large grassy area between wings of the hotel. I didn't see an elevator for handicapped folks and the climb to the second floor could be a challenge to some.

    5
    « pleasant oasis »

    We enjoyed our stay with our new puppy, great breakfast each morning. Of course everything is close to everything in Pent icon. Courtyard is very pleasant spot to relax. Indoor swimming facility and exercise room are big pkus'.

 

Getting to the hotel ...

All directions
·From: The south. Take Highway 97A to Skaha Lake Road. The BEST WESTERN Inn at Penticton is located on Highway 97A, south of city center. ·From: The north. Take Highway 97S. Turn left on Green Avenue then turn right on Skaha Lake Road toward the BEST WESTERN Inn at Penticton.