BEST WESTERN Hotel Pasadena Inn,  Pasadena

4.0/5  - based on 359 guest reviews.
3570 E Colorado Boulevard, 91107-3846, Pasadena, United States - See map
+1 626 796 9100 +1 626 405 9948

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Outdoor pool
    Outdoor pool
  • Spa
    Spa
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 361 traveler reviews
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Stay at this Pasadena, California hotel and be in the heart of the action at the Rose Bowl, Rose Parade and events at the Santa Anita Racetrack. The BEST WESTERN Pasadena Inn is located on the famous Colorado Boulevard only two miles from the Rose Parade on New Year's Day. Guests are minutes from superb shopping and dining in Old Town Pasadena and not far from the Huntington Library, offering world-class art collections, exhibits and botanical gardens. Guests at this BEST WESTERN Pasadena Inn enjoy use of an outdoor swimming pool and hot tub, as well as free high-speed Internet access throughout the hotel. Guest rooms feature televisions with free HBO®, ESPN® and CNN®. A complimentary newspaper is available weekdays and a complimentary breakfast includes breads, waffles, juices and coffee. Guests are near a number of local dining options including American, Japanese, Chinese, Mexican and Italian cuisine. Pasadena is located between San Gabriel Valley and Los Angeles County, offering easy access to all nearby cities in Southern California. Guests are never far from downtown Los Angeles, attractions in Hollywood, Universal Studios®, Disneyland® and the beach. Make a reservation today and save at the BEST WESTERN Pasadena Inn! Renovations are under way to better our guest experience until December 15, 2016.

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Room 1

Guest reviews


in partnership withtrip advisor img
based on 361 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
100
Verygood
 
174
Medium
 
63
Poor
 
19
Horrible
 
5
Business Business 79
Couples Couples 80
Family Family 111
Friends getaway Friends getaway 37
Solo travel Solo travel 41
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Pasadena Inn,Pasadena
  • 4
    « Updating »

    This hotel is in the process of upgrading their rooms. We were in an upgraded room, and were quite comfortable. For the price/location, it's a great deal. The location of the hotel is not in a bad location, either, for Pasadena.

    4
    « Good to be back »

    This is our favorite mid-priced hotel in the Pasadena area. Very comfortable beds, newly remodeled and hot breakfast. Also a good location for an early morning walk. Target, Sprouts and a Subway Deli are all within walking distance. With a decent sized refrigerator, you just can't beat the price!

    5
    « Will be back in the future »

    I come to the area at least a couple times a year. In the past I have been staying across the street at the other Best Western. However this one is just as nice and a better value. The rooms are clean and quite and the staff is very good. I'll be back in a couple of months.

    4
    « Tidy and comfortable »

    I was in town for a family event. The Best Western Pasadena Inn is conveniently located on Colorado Blvd close to restaurants and offered free parking. The spacious and today room had a comfortable bed, a mini fridge, and coffeemaker. The bathroom was clean and spacious. Check-in was quick and efficient. Best Western front desk staff was very professional and helpful. Complimentary hot breakfast was a plus!

    4
    « Better than I imagined »

    I work across the street and this place didn't look special but a friend stayed there and the rooms are nice! there is a pool and hot tub on the property. Plenty of restaurants around within walking distance.

    4
    « Comfy »

    A great budget find....full hot breakfast included and the hotel is enjoying a makeover so we are looking forward to coming back again. Staff is very friendly and, oh yes, a USA Today paper awaits on Monday thru Friday.

    4
    « Very friendly and comfortable »

    We used this hotel to stay because we had an event in Glendale and we had stayed there person. The staff is very welcoming on all shifts with amazing continuity. I had a problem with a missing charging cord I had forgotten, and was assisted with one. Great Bed, location, and friendliness always are welcomed. This recently remodeled hotel room was clean and impressive. Pool and spa were also good.

    4
    « Great Stay »

    Attended UCLA football game at the Rose Bowl and stayed the night at the Pasadena Inn. Great service at both check in and check out and front desk assistance in finding a pizza place. Nice clean rooms, with comfortable beds and pillows, very clean. A bit of a drive to the Rose Bowl, take Colorado Blvd. to enjoy the scenic route of Pasadena.

    4
    « Overnight stay »

    Easy to find off the freeway,pleasant front desk agents ,check in and out fast, rooms spacious and comfortable,very quiet, the beds were comfortable,breakfast the usual items,parking just a tab tight,just an overnight stay.

    4
    « Good price, good room »

    I drove back from Vegas and needed a room before flying out of LAX the next day. I was a walk on customer asked for the best rate and it was cheap so I booked. The hotel is having a full refit do it will be like new, our room must have just been done very nice and clean. Fridge on the room and I think the AC unit must be new it was very quiet. All in all great place for nights sleep and a shower.

  • 3
    « Good location hotel with reasonable price »

    I've been using this hotel for years whenever come to Los Angeles. If you drive, this hotel is good place to stay. It is very convinient location to access to Downtown LA and any other neighborhood. They have been renovated some room and it s getting better for water drain for their bath tub now.

    4
    « Nice stay..... »

    Hotel stay was nice. Clean rooms. Nice up to date rooms. Customer Service was great. Parking spaces are small. Breakfast was the usual, and hot. I highly recommend staying here. I will definitely stay here again.

    4
    « Comfortable »

    This was my second stay at this hotel. I find the front desk staff helpful. The room was comfortable and quiet. The breakfast included a good variety of items. I will stay here again whenever I'm in the area.

    4
    « Solid value, a little dated. »

    Nice hotel with decent rooms. Currently being renovated so will be nice to see when done. Easy access to freeway. Helpful and attentive staff. Inexpensive and a GREAT value. Location wise, it's a little further from downtown Pasadena than suggested. You need to drive and it's about 10 minutes.

    5
    « Well ran, great value »

    Stayed several nights (repeat customer) and once again this hotel did not disappoint. The rooms and grounds are well kept, the hot tub is wonderful and the morning breakfast, while not opulent , is satisfactory to start the day. The location is close to shopping and restaurants and is easy to find. Managers (Erika and Alex) are super and strive to satisfy guest needs. Wifi worked well.

    5
    « Our best experience on our holiday »

    Great room, great staff, quiet and clean pool and views of the San Gabriel mountains. Our families' favorite spot out to stay in our whole journey. Also great price for the rooms! Restaurants and grocery store one block away!

    3
    « Updated rooms, but VERY uncomfortable beds! »

    This hotel is in a nice location, with many shops and restaurants right outside the door. The rooms are somewhat updated, but you can tell many corners were cut in doing so. The beds are horrible. They squeak overtime you roll over and I swear I could feel the springs against my back. Strange, small, square pillows are all you get. Sheer, polyester bed coverings made my skin crawl. They looked like drapes on the bed. Lots of people smoking outside of their rooms or in the parking lot, which was surprising. Thought there was a no smoking policy on the grounds, but I could be wrong. Breakfast is gross. Skipped it after the first da;y. For the price, I think this Best Western could amp it up just a tiny bit and the hotel would be so much better.

    5
    « work »

    great hotel. great service. staff is very helpful and friendly. they will make copies for you and help you if needed. gave excellent directions and food suggestions. nice location places within walking distance. great prices

    4
    « Don't let the outside fool you, we'd stay there again »

    The exterior is dated and a former motel. The interiors, however, were lovely and fresh. We had an upstairs room - Alll rooms are accessed from exterior walkways. Ours faced the parking lot. Yet it was quiet throughout our 3 day stay. The decore was modern and inviting. The sink and bathroom were recently (within 1-2 years) refurbished. There was a coffee maker, refrigerator, and hair dryer available. The air conditioning was relatively quiet and kept us cool (which was really appreciated in the 90+ degree heat). While they noted green practices (which we followed), we think that they did end up providing us with fresh linens each day. They did offer breakfast, but it was a limited selection, so we chose to eat at a restaurant each day. It is at the eastern end of Pasadena, but there are several restaurants within a few minutes drive, or within 10 minutes (or so) to Old Pasadena on the west side of town. We interfaced with the staff on three occasions (check-in, check-out, and a Direct TV issue) and found each individual friendly and efficient. With respect to the Direct TV issue, we called the front desk and the fellow arrived within a few minutes. He reset the system and stayed with us until it was fixed - about 8-10 minutes. He was friendly and apologetic that the box had to be reset - very customer service oriented.

    4
    « Great Value for the Price »

    Front desk, hotel are great. Breakfast area not so much. Attendant does not appear to believe in customer service, instead he prefers to argue with and "make his point". Selection of items is poor at best and presentation leaves much to be desired.

  • 5
    « Great reasonably-priced stay in Pasadena »

    The room was clean and comfortable and had great WiFi connection. Service from staff was excellent, and breakfast food was more than adequate. Easy access to 210 and many restaurants and stores. No elevator, but we requested a corner 1st floor room. It was next to the service staff room but we did not have issues with that.

    3
    « Save money 19 miles from Hollywood »

    Old property, exterior old, rooms new, liked the hardwood floors. Breakfast room is way to small, smaller breakfast selection. Good freeway access, don't plan on getting to Universal or Hollywood in the AM from there.

    5
    « exellent staff »

    The staff at best western Pasadena Inn are excellent, so friendly. Very clean inside and out.Close to everything only a couple of minutes to old town. The room was very quit, we have a baby and she was crying and i couldn't hear her outside the room, we asked the people next to us and they never heard her either.

    5
    « Great calue »

    Great value for money, clean, polite staff, we filled up on breakfast before our drive to universal. Perfect for our 2 night stopover. We ate tacos from the taco van that stopped by the car wash down the street (yellow van) quesadilla and tacos, our favourite food on the trip for $5 each! If you want good value for money this is simple and perfect.

    5
    « Exceptional Value »

    Stayed July 1-7 and the BW Pasadena Inn did NOT disappoint! For the star rating it had excellent staff and accommodations all around as well as an awesome free breakfast every morning from 6:30-9:30am. Only thing it didn't offer in-room was a safe. Left our valuables in the room anyway and put the DO NOT DISTURB on. Will definitely be back!

    4
    « Breakfast was Both Good and Bad »

    The place was comfortable and pleasant, but they were remodeling and these was a lot of foot traffic in front of our window and a bit of noise. Some of the breakfast items are great, so not so much. The hashbrowns were very undercooked and the bacon and sausage were tasteless. The waffles were excellent and they had yogurt, bagels, a variety of juices that were all great!

    4
    « Soccer game rosebowl »

    Clean room, conviniently located 10 min away from rosebowl, affordable , free breakfast help alot with costs , friendly staff , I recommend this place to others had a reservation at pasadena inn for $240 a night , glad I changed it to best Western pasadena inn got room for $100 cheaper

    4
    « Great Location and convenient for travelers in LA area. »

    I am giving hotels, I stayed, bitter comments but I do like this hotel and I come back and stay still every time I visit Los Angeles area. Because a few staff are really working hard with care. ( Unfortunately some staff are not.) At least, they are trying to make their service better for sure... I hope they won't stop keeping it up.

    5
    « Pleasure to stay here »

    As noted in the other reviews, the place is very clean and comfortable. I like the fact that there is a refrigerator and coffee maker in the room. The beds were comfortable and it was quiet and relaxing. We didn't partake of the included breakfast but it is a nice feature. Upon check in, we were given bottled water and a bag of potato chips, a nice touch. We would definitely stay there again.

    4
    « Worked perfect »

    My fiancé and I just needed a quick stay for the night on our way home. The room was nice. It was clean and I have no complaints. The maids did start to clean the room around us kind of early in the morning. But aside from that it was a good stay.

  • 5
    « This place was really clean »

    Usually stay at the Best Western across the street, however, I had booked this one by mistake and I'm glad, its a lot cleaner, the staff is friendlier and its quieter. Even the driveway was clean the steps were clean, the landings were clean, not spotted sidewalks like a lot of places

    4
    « Good stay »

    Although this is not a fancy or updated hotel, the accommodations were very nice. The rooms were clean and the front desk staff were very friendly. The price was definitely reasonable for the area. I would definitely stay here again.

    5
    « Best Western Is the Best! »

    Manager Erica was extremely helpful with planning our stay. She gave us a king bed in a lower room in a quiet corner of the parking lot. When I added an extra day after booking the original reservation she gave me the lower rate listed on your website for that day, which I thought was very nice. We were impressed with the amazing Breakfast! The servers were quick to keep the bins full with bacon, eggs, muffins, bread, etc. One young man,I cannot remember his name, was on duty March 28th & 29th. He was cleaning tables, the buffet area and offering to help with any requests. Our 2 grandkids we were visiting loved the Jacuzzi and the pool. The patio area was nice with tables, umbrellas and comfortable chairs. We will be BACK!.

    5
    « Impeccably clean »

    Must say I'm not a huge fan of this style of motel (windows and doors on a courtyard) for a single female traveler BUT this place was spotless, quiet a lovely breakfast display, quiet, courteous, safe. Zero problems. And a great price.

    5
    « Great Times! »

    Great hotel and Great service!! The breakfast was good, the pool was beautiful. I will go back EVERY year to this Best Western. The service was so professional and knowledgeable. It was so easy for us to check in even though we were a large group.

    5
    « A standard you expect and more! »

    A clean, pleasant hotel,in a good location for our quick trip to Pasadena Room was nice and quiet. Personnel was very welcoming and pleasant. Room very nicely appointed, clean, comfy beds! Complimentary breakfast very ample with a large variety of choices!

    5
    « Good Value for the Money »

    We had to make a last minute trip to Glendale, CA with my sister in law to attend a funeral and found this hotel online. It is "Cheap and Cheerful" as my wife would describe it. All three of use found the two queen sized beds in the room comfortable as were the pillows - two of my biggest complaints when travelling. We all had restful nights as a result. The included breakfast service was basic with formed sausage patties, bacon, formed eggs, cereal, yogurt, waffle maker, toast & bagels fruit and coffee. Even my celiac wife could find something to eat. The property and the rooms were well maintained and everyone of the staff was friendly and helpful. We arrived late (1:30 AM) so got theist room in the full hotel. Unfortunately, it was immediately beside the noisy ice machine so make sure you request a room away from from it. Don't stay in rooms 106 or 107 directly beside the machine. We would definitely stay there again.

    4
    « Excellence in Many Ways, Starting with Economy »

    On my first trip to Southern California in 2015, I ended up staying at five different hotels in three cities, and this was one of them. I recently made my third trip to the area, and this time stayed a total of seven nights at the Best Western Pasadena Inn, with a brief visit to Las Vegas over the weekend. This hotel does not have an elevator, or a really fancy pool area, but it does have clean rooms with comfortable beds and generously sized towels.

    4
    « Pleasant stay at a clean & well-kept facility. »

    This is the 2nd time we've stayed here when visiting Pasadena, and it continues to be a favorite. The property is nicely maintained and very clean - even the outside areas! However the very best feature has to be the outstanding staff. We continue to be impressed by the friendly and efficient front desk staff, and the housekeeping staff provided us with excellent service, even when we asked for several accommodations. The location is convenient, and the breakfast has a decent variety of hot & cold items along with a choice of fresh fruit. Thanks to all the staff - you are rock stars!

    4
    « Outstanding service »

    This hotel bent over backwards to be sure our group was taken care of in every way. Right down to parking 2 forty five foot buses in the courtyard. They helped our non- English speaking group with directions to where they wanted to go and how to get there. Check-in was smooth and checkout was smooth and that means alot in my business. The rooms were clean and comfortable. Thanks to the staff for a great stay.

  • 4
    « Clean place, helpful staff, good location »

    Reasonably priced, and a short walk to the LA Metro gold line. Also within walking distance (a bit longer of a walk) to a shopping center with drugstore, supermarket, several restaurants. The hotel is clean, and the front desk staff was helpful. The only reason I didn't give this hotel the highest rating is that I left my towels on the rack (meaning "please don't replace"), but they replaced them anyway.

    5
    « Felt like home »

    We always return to this hotel when we are in Pasadena. It is comfortable and close to places that we like to go.The staff are always friendly and helpful. It is wonderful to have and enjoy the healthy breakfast. We appreciate that we are able to park our car close to our room. We will return to this hotel that we call home away from home.

    3
    « No Shower »

    If you book a hotel room all you really need is a bed and a shower right? The bed was fine but the shower didn't work. How is it that you could have missed this? Everything else about the hotel was fine, and the staff is great. But NO SHOWER? You have got to be kidding.

    4
    « Classic 1960s motel updated to modern standards »

    The hotel is a classic two story motel with a registration area at the driveway entrance and a courtyard/parking area that lets you park right in front of your room. The good news is convenience; the bad news is that you hear everyone coming and going. The hotel is on the eastern edge of Pasadena, about 4 miles from downtown Pasadena (5 from the Rose Bowl), in a neighborhood of car dealerships, other motels, and several Asian massage parlors. The entrance to I-210 is nearby, so it's fairly easy to get around, either on the freeway or on Colorado Blvd. The neighborhood seems relatively safe, but it's completely without charm. Once you get inside your room, though, things improve. The bed is comfortable, the wireless internet is reasonably fast, there's a flat-screen HDTV with DirectTV service, plus a refrigerator. There was plenty of hot water for the shower, too. The included breakfast was nothing special, but was a step above the average breakfast in other motels. Fresh bananas were a plus. All things considered, I received very good value for my money, and can recommend it to others who are on a budget and don't mind the absence of shops and restaurants in the immediate vicinity.

    5
    « A nice place to stay even if your are "rained in" »

    Best Western always wins the prize with me. This hotel in Pasadena is close to a variety of places to visit and places to eat. I recommend it for a nice trip to the Races and the surrounding attractions

    2
    « Certainly Needs Help »

    I needed a place for just one night in this area so I tried this place. The size of the room was OK and it was clean but I had some problems. I couldn't get the TV to work at all. The clerk said maybe it was the weather since it was storming. I don't think so. The internet was OK. The small frig was worthless as the bottle of water I put in there before I went to bed was warm when I took it out the next morning. It was very hard to adjust the temp of the water in the shower. Seemed like the fixture was just very old. It was very difficult to turn the temp valve. No, the next time I'm in the area I'll be looking for someplace different.

    3
    « Rose Bowl Trip »

    This was a great hotel to stay at when traveling to the Rose Bowl. The staff were very helpful and very nice! Also very close to the Metro - within walking distance. They also offered a continental breaksfast. Even though we didn't take advantage of it - I heard from other guests that it was pretty good. The staff did an outstanding job to really be helpful in anyway possible. Felissa (not sure of spelling) was awesome and very helpful when we had questions about how to get to places etc.

    3
    « Nice people - building needs updates »

    VERY caring desk staff - had to move to this hotel after Best Western Royale (next door) was NOT doable! Hotel needs updating, but mostly clean - decent price - Perfect location for Rose Parade or game - many conveniences nearby -

    3
    « Wrong Time »

    Everything was fine with the room, the staff and the location. The problem me being a loyal best western costumer I took the gaff of paying $400 per night for an $80 to $90 room. because the Rose Parade was coming to town

    2
    « Looked clean, felt creepy »

    Our room was small, dark, and dingy. To be fair, it was not dirty; but it smelled bad, like heavy smokers lived here. The furniture was subpar and dinged up, although there was a really nice HD television. The bathroom was a large handicapped bathroom, but I'm not sure a wheelchair could squeeze through the room to get to it. I would not come back.

  • 3
    « Rough night for sleep »

    Good budget hotel in Pasadena. The only thing was you can hear other guests shouting out loud during the midnight, good thing the safe guard was there to calm down the guests. Otherwise it's good to stay here, with friendly staff, free breakfast/parking/ wifi.

    5
    « Excellent value for money, great base to explore LA »

    This is an outstanding place to stay if you need a base to explore LA. The quality at Best Western tends to be very consistent and extremely good value. You know exactly what to expect. At this particular Best Western, the staff go out of your way to make sure your needs are met. The breakfast is excellent value. They have bacon, sausage, eggs, toast, bagels, waffles, muffins, pastries, 3 kinds of cereals, fruits, coffee, and fruit juices. Coffee is available in the lobby thought the day. There is also a laundry room and the staff will happily give you quarters. The Wifi is very good, I am a power user and it satisfied my needs. Above all, the staff is very friendly and will do everything to make sure your stay is a pleasant one.

    4
    « Great value for money »

    Clean, comfortable and quiet. This hotel is nothing fancy but is certainly a good location to stay and the staff is welcoming and helpful. We stay here often when in Pasadena and we are never disappointed.

    3
    « Tough Nights Sleeping »

    The hotel staff was very, very good and courteous. The really mentionable items are the rooms are not very soundproof. Anything anyone did in an adjoining room or a room overhead was annoyingly intrusive to my room. The breakfast leaves ALOT to be desired. Luke worm coffee, warm water for hot cereal and the bacon was like thin wisps of paper.

    3
    « "Great Location" »

    We traveled 471 miles and were very tiried. The room was standard with hair dryer, refrigerator and coffee maker. We also had a continental breakfast that sadisfied my diabetic husbands needs. The room was quiet even though we were close to 210 freeway, and clean. Lots of resturants close by. We stopped at a members only Elks Lodge and had a great dinner about 5 miles away.

    5
    « Worth the Booking »

    The staff was generous and helpful. Wanting to do whatever they could to make our stay enjoyable and pleasant. The pool area is in the front of the Hotel off the street but still clean and nicely setup.

    4
    « Great location to the Metro! »

    We heading to LA for the Rock N Roll half marathon and did not want to drive in LA. So we selected this hotel because of the location in regards to the train. There are plenty of restaurants within driving distance. Everything was nice from the gentleman who checked us in, to the room. The area was very quiet for being close to the freeway.

    3
    « Courtesy »

    I think the persons who greets you at arrival after a long day of work should be more happy and have the courtesy to welcome you, and thank you that your choice was Best Western and no other hotel or motel

    4
    « Good Value »

    You can tell this is an older motel that was not originally a Best Western. It has been nicely upgraded. There were details of the remodeling that could have been done to a higher standard. The front desk staff at checking in and check out were outstanding and very helpful. The room was clean and orderly. Breakfast was well done. The price as fair and reasonable.

    3
    « good spot »

    We picked this spot for our Dodger game trip--room ok-breakfast ok quick and easy-showers could use upgrades-internet and printer in lobby was perfect. Good spot to stay for future trips would stay again

  • 4
    « Hotel Convenience »

    Room was on the second floor. Outdoor hallway amplifies the foot traffic. Otherwise, the room was very nice. Wood furniture finish on the classy side with glass tops. Bathroom sink side shelves is a nice touch. Toilet area a little small. Food was terrific. Coffee, Tea, Milk, Cereal, Walffle, Bacon, Saussage Patties, artificial eggs, muffins, Danish, bagels, oatmeal, apple juice, orange juice, bread, butter, jam, syrup, apples, bannas, regular sausage in a croissant. Plenty of parking. Internet dropped a few times. The area has everything. Smart and Final, Dollar Tree, Walgreens, Trader Joes, Jack in Box, Staples, Big 5 Sporting. Hotel two blocks from the freeway.

    3
    « turned off water »

    The room was good, free wifi fridge, microwave, coffee pot, blow dryer, flat screen, ironing board. But 3 different days they called to tell us that they were going to turn off the water in an hour at 11am my husband and I both needed to be at work. I was frustrated by this the 2nd day they called and said they were going to turn it off in 15 minutes for an hour, I was frustrated by this I ran in the bathroom and filled up the tub and told my husband I needed to get ready first. Our house was being fumigated for termites and that is why we were staying here. He was not happy about this.

    5
    « Group travel »

    I traveled with a group of 40 people in 30 rooms for a one night stay. Check in went smoothly and they were great getting us all served for breakfast. The jacuzzi wasn't heating up properly and they made arrangements for us to use the jacuzzi at the hotel next door !

    3
    « Best Western our preferred choice »

    It's hard to go wrong with a Best Western. Don't count on a great breakfast but for a cup of coffee and something quick to eat this works for us. This place didn't have too many places to walk and eat. But we called Pizza Man for delivery great food.

 

Getting to the hotel ...

All directions
·From: Freeway 210. Exit at Rosemead Boulevard and travel south on Rosemead to Colorado Boulevard. Make a right turn on Colorado and travel for two blocks to the BEST WESTERN Pasadena Inn.