BEST WESTERN Ai Cavalieri Hotel,  Palerme

4.0/5  - based on 370 guest reviews.
Via Sant'Oliva, 8, 90141, Palermo, Italy - See map
+39 091 583282 +39 091 6126589

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Onsite laundry
    Onsite laundry
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 372 traveler reviews
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BEST WESTERN Ai Cavalieri Hotel is charming, classic and comfortable 4 stars hotel in Palermo strategically located in the historical and business heart of the city, few steps away from Piazza Politeama, in great position to move around one of the main shopping streets in Palermo. The 39 rooms, divided by different type to meet and exceed needs of all kind of travelers are elegantly furnished with many comforts and services to make your stay in Palermo very pleasant. Our special business rooms are perfect for people travelling for business, with many additional services! BEST WESTERN Ai Cavalieri hotel has a warm and comfortable atmosphere, is perfect solution for your business or leisure trip to Palermo. In the hotel you will find warm hospitality and many places to spend relaxing moments, like the lobby, provided with free WiFi connection, and our bar where you will enjoy good aperitif and most renewed cocktails. Our 4 spacious meeting rooms situated in charming environment, are suitable for all kind of meetings and conventions. 10% national V. A. T. included. Local city fee is 2 Euro per night, per adult over 12 years old. The additional fee is not included in the reservation amount and it will be paid directly at the hotel.

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Room 1

Guest reviews


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based on 372 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
137
Verygood
 
183
Medium
 
38
Poor
 
10
Horrible
 
4
Business Business 104
Couples Couples 127
Family Family 42
Friends getaway Friends getaway 39
Solo travel Solo travel 19
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Ai Cavalieri Hotel,Palerme
  • 3
    « Nothing out of ordinary »

    We spent 2 nights here while on a tour and would rate as in our title. Room was clean, bed comfortable, some noise from street just below. Desk personnel pleasant and helpful. Lobby bar has an excellent appetizer tray- good with wine- for a reasonable price. Don't miss the outstanding Sesto Canto restaurant in the same block.

    5
    « Very Nice, Upscale Hotel and Convenient Location »

    One of the better hotels on a trip to Sicily, Malta and Cyprus. Staff well trained, helpful and friendly. Public rooms well furnished and great decor. Bartenders could make a great Martini. Breakfast had a wide variety and very good quality. I really liked the furnishing in the rooms on the main floor in the lobby and sitting rooms. Close to very good dining and shopping areas. Bank hours limited so you will have to use ATMs.

    4
    « Nice convenient hotel in central Palermo »

    This is a smaller renovated older hotel in central Palermo, very centrally located. We stayed here as part of a tour, so can't comment on our room rate. However, it appears to go for just above $130. The rooms are slightly larger than average European city hotel and in very good condition. Very clean rooms with a tub, but the bathrooms are small. As in many older hotels, the rooms are a little under lit. Very comfortable beds with good a/c and a flat screen with a very large number of channel offerings. Decent breakfast buffet, with only limited hot items. Very quiet. Helpful staff who spoke English very well. Parking available. The restaurant Sesto Canto is a few doors down, and deserves it's #5 in Palermo ranking.

    4
    « Very Centrally Located »

    Had a room with a balcony facing Via Sant' Oliva, so it was enjoyable each morning walking onto the balcony to feel the day's weather. The location was within walking distance of many good restaurants, the opera theater, the archaeological museum, and some of the best gelato in Palermo. The room was comfortable and quiet. The front desk staff was pleasant and had good restaurant recommendations. But to get an extra bath towel, you have to go down to the front desk in person get it. One day I made the mistake of telephoning the staff for an extra bath towel (beyond the one towel a day they supply) and I never received a towel or any response. Overall I liked the hotel but convenience of location was a significant factor.

    3
    « Good. Good breakfast, great bar. parking 10€ a day but very dodgy. »

    It delivers whats written on the web. Breakfast was good. Great bar with good selection of beer. Room was fine. Smaller than the other hotels we got for the same price in other cities in sicilia. Parking was a bit wierd. We arrieved late at the evening, and got told that the parking was in the back. We drove our rental car there and a man with no name tag or nothing came to us and said he would park the car and take car of it. We got a bit sceptic and ask him if he worked for the hotel. He didnt speak english and we didnt know what to do. This could be in the worst case a criminal that wanted to steal our car. So it was not a good experience. But it turned out that the guy was working for the parking place that the hotel used and there was no problem. But the experience was dodgy and wierd. The hotel was friendly and the overall feeling in the 3 days we stayed there was good.

    5
    « Excellent Hotel - Great Location »

    We stayed for 3 nights in this hotel as part of an extended trip of Europe and Sicily. We found the hotel to be perfect in terms of location, staff and service and the room clean,and bright with lots of amenities and an excellent bed.Breakfasts were also a treat. It is within very easy walking distance of restaurants and the major local attractions - including the magnificent Opera building. Palermo also provides an excellent shopping experience.

    5
    « Wonderful property, great location »

    We were nicely surprised by the room upgrade we have received. The suite was a nice size and had all the necessary amenities - WiFi was a little low. The hotel is located in a quiet road close to the Teatro Politeama which lies between the new and the old city. A lot of the sites are within walking distance. There is a decent choice of restaurants around it. The staff were very friendly and extremely helpful. The breakfast buffet has a varied choice.

    4
    « Nice small hotel »

    This hotel is well located close to the city center. Our room has a balcony with a good view of sky above trees, antique style and good taste of furnishings. The personnel is courteous and helpful. Considering the fee of less than $100, it's an unrealistically good deal.

    5
    « A really good hotel »

    Perfectilly situated in the centre of Palermo with a comfortable modern rooms, excellent breakfast and a really kind staff. It is really convenient for visiting the city, going out at night and reaching the best shopping areas of the city.

    5
    « A villa to call your home in Palermo »

    I cannot remember how many days and visits to this SKY TV equipped hotel..20 visits?, 25?...at least 50 days here or more...wonderful staff, great breakfast, the Graal bar so cool and such a contrast to the Venetian Chandeliers in the lobby. Love this hotel, you will as well...

  • 5
    « Wonderful!!! »

    I loved this little hotel!! Our room was a little small but was so comfortable and cozy. We had a Juliette balcony and you could hear the church bells from the corner church.....just beautiful! Excellent breakfast area and the food was fantastic. Staff was friendly and helpful. We were walking distance to some great shopping and restaurants. After being away for 28 days it was nice to have a change of pace and stay in this hotel.

    5
    « Beautiful Stay in the Middle of Palermo »

    Wonderful location with excellent service from staff. Easy walking to many sites. Great shopping, bars and restaurants nearby.Very comfortable beds and breakfasts are a very good starter to busy days.

    5
    « simply nice »

    Very central located, Clean and excellent staff. I was here on business with other 9 colleagues and every one was feeling simply good and at east with location and nice People like the very professional director, the barman, and all their colleagues. Keep it like it is!

    4
    « Small hotel in an excellent location to walk most of the touristy areas »

    The hotel was small, nicely decorated, clean and had a friendly front desk. It was a 12-15 minute walk to the main areas of attraction and in a good area for finding a number of restaurants. The rooms were of an average size and comfortable. Our only complaint was the noise. We had a lovely room that faced the front from which we could hear the church bells, not so bad, but also all the people coming into the hotel late at night from the town. We were also at the top of the stairs on the second floor and the noise from the lobby and bar sometimes went late . Breakfast was modest with options for eggs, fruit, yogurt etc. The people at the front desk were very helpful in giving directions and places to eat and answering questions. It was a quaint hotel .

    5
    « Will return to this hotel again »

    Very nice hotel and lovely staff - especially the director-manager and the people in the breakfast room. Stayed for 1 week as a single - felt very safe walking around the area and think it is a very good location to get to the various sights. The bar and restaurant area in the lobby is very nice to have in the hotel if you want a drink late at night or just don't feel like going out. The room was very comfortable...I am planning to return in September and will definitely stay again at this hotel.

    3
    « Not the best »

    Stayed with insight tours our room was very smelly with cigarette smoke even though insight says all there rooms are non smoking Changed rooms lucky for us there were no others The rooms are very small and basic air-conditioning not great no tea and coffee making facilities Only 1 towel and soap in small bathroom rang and was told a extra towel would be bought after 2 more phone calls and a 3 hour wait we finally got a towel told house keeper was On a break Breakfast was basic and not a lot of selection Handy to town but wouldn,t stay here again

    3
    « Good location »

    Within walking distance to the port and the opera house and the Rodeo drive of Palermo. You are going to get the standard Best Western quality with a European touch, like the raised bath tub. Very clean. You are not going to have any trouble by staying here. The average rating is a relative to other hotels that I have been to the area, so if Hilton at Giardini Naxos in Taormina is 5 stars , best western in Palermo is a three.

    3
    « Maybe a 3* Star Hotel »

    Very small and simple room, but clean. It is in a good location, but just next is a bar so if your room faces street, you will get "the pleasure" of very loud music until midnight. Shower is always a problem in most of the budget hotels in Europe. There is no restaurant in this hotel.

    3
    « Good location and clean »

    After a very long journey from Catania via an endless diversion, we arrived, obviously hot and stressed having negotiated the rush hour traffic in Palermo. Not the receptionist's fault, of course, but we could have done with a bit more than the glacial "welcome" we received. The parking is around the corner and it is quite disconcerting to give your car keys to a total stranger who then tells you he keeps your keys and gives them to reception! Actually it was fine but you would have thought that the receptionist might have explained and reassured us about this! The room was extremely small ( we did not expect anything huge as we were in a city )but we did have a nice balcony onto the square. Breakfast was a disaster every day. The staff were lovely but had received no training and were not working to any system. Although there were few guests, I lost count of the times I had to ask for items to be replenished. I work in a hotel and felt that I was back in work myself! Good location in that it is a 10 minute walk to the action but is very quiet. Beds and pillows desperately uncomfortable. Curiously having been very cold throughout our stay, as we checked out, the same receptionist helped us with our luggage. She was very clearly pleased to see us depart.

    5
    « Nice Stay »

    We stayed here for 2 nights on a recent tour through Sicily. Nice hotel in the center of town. We had a room on the 4 floor facing the streets. It had a small balcony and a sitting room. Bathroom had a nice shower and the water was hot. A/C worked well. We were able to get a ironing board and iron. One was sitting outside our room when we arrived. The porter was going to take it away when we asked if we could use it. Worked out well. Breakfast in the morning was good. The servers were very pleasant. Several good restaurants nearby. The hotel was nice and clean, but Palermo could use a good street cleaning. Free WIFI, but it was not very fast and had trouble connecting.

  • 5
    « Lovely little hotel with excellent staff »

    Stayed for a family wedding, mixed group of adults and teenagers. Location is excellent and far nicer than some we saw during our visit. Parking is also available which is a bonus in the middle of the city. Central location for all places of interest, shopping and restaurants. Hotel lovely and clean and the staff are extremely helpful and friendly.

    5
    « Certain to Return »

    After traipsing around Sicily for two weeks, Ai Cavalieri in Palermo was the perfect place to relax, rejuventae and clean up! I had a wonderfully spacious room and marble bath with a REAL shower. It was quiet, the hotel personnel were gracious, and the location was great. I will certainly return to Ai Cavalieri.

    4
    « Good location! »

    We stayed here a few days ago. Our stay was nice. The bed was comfortable. The AC was great. At first it seemed like it didnt work and we talked to the front desk. He did something behind the counter and after that it was nice and cold in the room. The shower pressure was good but temps would fluctuate. The breakfast was the normal pasteries, breads and such. There are 3-4 great restaurants on the same block and the prices are great as well as the food. There's a dry cleaner (lavasecco) a half block away if you go to the right of the hotel then turn right on the next street. There's a laundry service 2 1/2 blocks away. Go left out from the hotel, go through the park with the strange trees, walk down via carini and you'll end up in front of the fish and produce market. The laundry service is to the left of the market. It's closed on Sunday as many things are closed on Sunday. Except for the annoying cig smoke once in a while I would stay here again due to the close proximity to everything.

    4
    « Staying in Palermo »

    Excellent location near Politeamo theater. Close to everything. Walking distance to all city attractions, but very safe and generally quiet neighborhood. The staff is very friendly. The breakfast is good too. Good choice of fruits, cookies, excellent coffee. The rooms are quiet as well. We stayed in the room 105 with the balcony facing the street. The size is good and the service is great.

 

Getting to the hotel ...

All directions
·From: The north. From Palermo Harbor, take 'Via Emerico Amari' and go straight to 'Viale Della Liberta'. Then turn left in 'Via Ruggiero Settimo', take the second street on the right (Via Stabile) to 'Piazza San Francesco di Paola', turn right in 'Via Sant'Oliva. The BEST WESTERN Ai Cavalieri Hotel is on the right. ·From: The west. From the airport, take A29 'Trapani-Palermo' Highway, exit 'Via Belgio', direction center, take 'Viale Liberta' to Piazza Politeama' then turn right in ' Via Stabile to 'Piazza San Francesco di Paola', turn right in 'Via Sant'Oliva. The BEST WESTERN Ai Cavalieri Hotel is on the right. ·From: The east. From A19 'Catania-Palermo exit 'Stazione Notarbartolo, follow ...

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