BEST WESTERN Hotel The Inn & Suites Pacific Grove,  Pacific Grove

4.0/5  - based on 547 guest reviews.
660 Dennett Street, 93950-3832, Pacific Grove, United States - See map
+1 831 373 8777 +1 831 373 2698

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Complimentary continental breakfast
    Complimentary continental breakfast
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
TripAdvisor Traveler Rating
based on 549 traveler reviews
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Welcome to the BEST WESTERN The Inn & Suites Pacific Grove! Pacific Grove hotels have everything guests need for the perfect California escape including sand, surf and plenty of sunshine. With townhouse-style guest rooms at this Pacific Grove hotel, you'll truly feel right at home. Ideal for extended stays and larger groups, it's like renting a home near the beach. Not all hotels in Pacific Grove come with such expansive accommodations, but at Best Western, travelers know they're getting prime rates, location and amenities. Just a few of our amenities include charging stations: TESLA charging & Regular charging stations for your car, on-site bike rental and much more. Guests are within walking distance to the beach, so be sure to pack those shorts and flip flops. Enjoy free parking and a complimentary, deluxe continental breakfast each morning. There are scores of local, incredible restaurants, but leave the most important meal of the day to the friendliest staff in town. Featuring fresh, local fruits, regional favorites and all-American staples, there's no better start to your morning. The Monterey Bay Aquarium is just a few miles away for those who want to get a closer look at what's below the turquoise waters. Take advantage of a nearby 17-mile drive that's scenic, gorgeous and gets you into the California experience instantly. It's perfect for couples on a romantic excursion or photographers looking for their next great shot. Head over to Asilomar State Beach for some of the best wave riding in the area. Plus, the Asilomar Conference Center is also located walking distance from the hotel, popular for special events, trade shows and business travelers. Of course, when staying at this Pacific Grove hotel, it's easy to mix plenty of pleasure in with a business trip. Ask a friendly staff member for recommendations on dining, shopping and sightseeing. Book your upcoming trip at the BEST WESTERN The Inn & Suites Pacific Grove!

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Room 1

Guest reviews


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based on 549 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
248
Verygood
 
193
Medium
 
67
Poor
 
25
Horrible
 
16
Business Business 32
Couples Couples 200
Family Family 202
Friends getaway Friends getaway 50
Solo travel Solo travel 17
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN The Inn & Suites Pacific Grove,Pacific Grove
  • 5
    « good!!! »

    This hotel was very nice..clean room and very big! We enjoyed the fireplace in our room. Convenient location, we walked to the beach and theres a nice little trail around there. great service and we will definitely go back!!

    1
    « Terrible service »

    Terrible service, incompetent unapologetic unhelpful staff. Not worth what you pay. Not ample parking. Did not provide access to WiFi. Have me the wrong room and did not provide any discount or anything in return. Ridiculous!

    2
    « Not lmpressed »

    Room 103 is on 3rd floor without elevator. Looks like Best Western bought a defunked condo complex and converted it. Bed and pillows great. Bathroom huge, walk-in closet converted to storage and kitchen which is good. Quiet neighborhood Because of inclement weather we spent tiime in room. Chairs uncomfortable. Poor lighting. Breakfast terrible. No maid service Would ne'er stay there again

    4
    « Nice Place »

    I can be short about my stay here, we love the area,17 mile drive is around the corner and the city center is a short drive. The best Western is a good place to stay quiet en clean,spacious rooms ,I think they all come with 2 bedrooms one with a king size bed and one with a queen size bed, very comfortable beds, good size bad room. Breakfast is simple but fine to start the day. The area is expensive, but I think you get good value for your money. All in all noting to complain about.

    3
    « Disappointing »

    Unique set up but not of the best kind. Be prepared to cart your luggage up flights of stairs with no help. We had a queen/king room. The door walks right into the king size bed. In the room there's a tiny table and chairs. Sliding door to a small balcony with 2 chairs. There is a door to the adjoining queen bed room. This room has a washroom (where the king room does not) a kitchen with fridge and microwave and a chair. Both rooms have a TV. The set up didn't work for us. There was no common area to sit and talk or even watch ate. We had to pick a bed and lie on it to watch TV. We had to leave the door between the rooms open so the person in the king bed could use the bathroom, in the Queen room, in the middle of the night. Breakfast was continental. They ran out of coffee twice while we were having breakfast and the milk was full but wouldn't come out. The room was almost $200. I understand the area is expensive and this is one of the less expensive hotels, but we've stayed in a variety of kinds of hotels/townhouse condos on our trip and this is one of the most expensive and our least favourite.

    4
    « Our fourth visit and we enjoyed it. »

    We continue to like this place and recommend it as a place to stay. The suites are very nice indeed, although more pricey. Ralph, the previous manager has left and the manager who greeted us was on her last shift - nothing personal we hope! A new manager is needed, providing some supervision for housekeeping, who came to service our room very late one day, had not come at 3:30pm the next day and we had to request that the room be cleaned. The following day, we were asked if we wanted the room serviced, when I thought that would be a given. However, it was all very pleasantly done with no ill feeling. Breakfast was, as usual, continental type, but perfectly ok, served immacutely. I do think some supervision should be provided now that people travel from countries with different habits. The area is lovely and peaceful, the bed in our room superbly comfy and I slept very well. A lovely end to our trip in spite of the little service problem.

    4
    « Rock Beds »

    I've been there many of times in the last few years I believe 4x prior. This time it was bad as the beds that my wife and I slept in it was to firm that on awaking up in the morning our shoulders were bruised from the bed. Putting that aside It's a lovely place and well centralized in PG.

    5
    « Great place to stay »

    Private parking garage, and safe. Comfortable bed. & very clean. Large rooms, almost like staying in a condo. Great Breakfast, nice selection. Staff very helpful. GPS a little confusing, but worth finding.

    4
    « Worked perfectly for us »

    When we first walked in, I was a little skeptical, because it seemed dark and not the type of room we're used to, but it ended up working perfectly for our family of 5! It was like a little condo. There was a large bed (King?)in a lower part of the large room with a TV, dresser, etc., and in the upper part (maybe like 5 steps separating the 2 parts), there was a pull-out couch with another set of drawers & TV, and the bathroom, kitchen & Dining area. The kitchen was set up with flatware and dishes. We never cooked there, but used the dining room table and the full-sized fridge/freezer for restaurant left-overs, beverages, & ice-cream. It was super handy. Garden Grove isn't a far drive, but we seemed so spend most of our time in Monterey, which seemed like about a 10-15 minute drive? The hotel is in a quiet semi-residential area. We walked to the beach in less than 10 minutes, with kiddos. There's a continental breakfast that includes the basics---cereal, yogurt, fruit, milk juices, pastries, waffles--which is perfect for kids & I actually liked too. The staff was friendly and the room was perfect for us. Parking was free. The only drawback was there wasn't a pool.

    5
    « A total wow. »

    We arrived at night in thick fog so couldn't see the outside at all. Great welcome and there was undercover garage parking. The hotel rooms were in individual buildings with I think 6 rooms in each. We were in an upstairs suite with a stunning room. Kitchen and spare room, great shower, big bedroom with loft space. In the morning when we opened the drapes we were thrilled to be up in the trees ... Great view. Room was very clean. No air con but they loaned us a fan straight away. Super staff and good breakfast. Located in lovely village community area. We saw deer as we left. A really special night One of the best rooms we had in a three week Road trip with 12 hotels.

  • 5
    « Lovely location and room »

    This was a great location where we saw deer daily and the odd racoon.The room was spacious,comfortable and more like a studio flat. Fully equipped with fridge and microwave. The breakfast was ok more continental, the only hot meal was toast or waffle. Overall a great place to stay and would definitely return.

    5
    « Don't want to share because it will be hogged up! »

    This was the most amazing place I have ever stayed, due to its location and unique property characteristics, the value and it's immaculate cleanliness and attention to order and detail. I love Pacific Grove. This little gem should be one of its best kept secrets for my sake.

    3
    « Quiet and out of the way »

    Room was very clean. Our room (103) was great, except for the bed. It was very hard and could not get a good nights sleep. The staff was very helpful. Place was in a quiet neighborhood, no traffic noise at all.

    5
    « Excellent Facility »

    My wife and I spent one night in this facility on a trip along the West Coast. The room was spacious, very clean and comfortable. Pleasant reception. Breakfast was good. In a very nice location around a wooded area. Short drive to beach; easy access from 101.

    5
    « Location, location, location »

    Staying in Pacific Grove California is always good. It's fun watching wild deer wander about. There is magic in the forest, and walks through the village and at the sea coast are very uplifting. The hotel is very convenient. We book a large suite with a kitchen. Stop at Trader Joe's for snacks to fill the frig so we don't have to go out to eat every meal (eating out in Pacific Grove is not a hardship). The roomy suite is quiet, clean, and very nice to spend time there. It isn't cheap, of course, but worth the price for us.

    5
    « Quiet, Close to Beach, Deers strolling by »

    Been here several times and once when it was a Howard Johnson's. Stayed in a family suite with separate rooms which was nice. Close walk to Asilomar State Park and beach. Cable tv is good, newspaper available, ice machine, snack machine. Very quiet and peaceful beachside "condo-like" residences. Breakfast is adequate with yogurt, coffee, juice, sweet rolls, oatmeal, four kinds of cereal, toppings, toast, bagels and breakfast room. Exercise room but rather stroll the beach and breathe the ocean air. We hiked up and down the coast from our hotel and drove 17 mile drive. Sea otters, dolphins, sea lions off shore as well as surfer dudes on the beach. Close to town and we went to church at St. Angelas and dined on Thai food which was across from Post office in P.G. Love the area. Love the accomodations.

    5
    « A very nice place! »

    This BW was a big surprise! It was arranged as groups of 2 or 3 large condo-like suites, with a large kitchen with a dining table ;, a smallish living room with large flat-screen TV; a large, nicely appointed bedroom with it;s own wash basin and large flat-screen TV; and an average-type bathroom with an extractor fan. The suite was very clean and well maintained for the three nights we were there. Service was excellent. Breakfast was average, without starter fruit, and refilling empty milk dispenser took at least 10 minutes. The two sliding doors in the suite had faulty locks, and one electrical outlet did not work. A nice location, quiet, and convenient for enjoying local attractions and restaurants.

    5
    « A wonderful location! »

    Clean, quiet, comfortable and very family friendly. The included breakfast was a great selection and the area was so quiet! Our room included a small kitchenette which was very handy. Would certainly stay again.

    5
    « Great location and good rooms! »

    I have been to Pacific Grove and Monterey several times and have stayed at a few different hotels in the area. I found this hotel to be the best for these reasons - great location - very easy walk to the beach, quick walk to the Asilomar Conference grounds (was there for a conference), a peaceful neighborhood, and the cozy homey feeling of the townhouse style rooms. The rooms are spacious with balconies. The breakfast was just ok.

    4
    « Good location and value »

    This hotel is 2 miles from Monterey downtown area and near the 17 Mile Must Do Drive. Older property which could use some updates, but large. In residential area, about a 10 minute walk to beach. No air conditioning, but didn't need it. Only waffles and dry items for breakfast. (No eggs, sausage, etc.)

  • 3
    « Just comfortable »

    We had a small 1-bedroom apartment that was a very nice place to sleep and had all the amenities you would expect from a Best Western. It is tucked away from the ocean, for the good and the bad... It just feels more of a place to sleep rather than a vacation or nature place.

    5
    « Great find »

    The rooms are a junior suite and have a full kitchen and sitting area. Lots of room with a deck to sit out in the evening and have a glass of wine. We were quite pleased with the overall experience. Close to the beach, biking and hiking areas.

    4
    « Great place, excellent »

    The Best Western Inn and Suites in Pacific Grove has nice size suites are spacious, clean with comfortable beds. The Best Western is centrally located,within walking distance of restaurants and the beach. I will definitely visit again!

    5
    « beautiful location, lovely property »

    Where to start? This place is a fantastic find: the main bedroom was huge with a very comfortable king-size bed. The bathroom had a fantastic shower and there was an additional small room with a fold-up bed. Breakfast was lovely every morning (plenty of fresh fruit and juice, waffles, pastries...). We're trying to think of excuses to go back again for another break! The only minor issue we found was that the wifi was pretty patchy and kept cutting out.

    4
    « Love Pacific Grove »

    A nice Best western in a great location. Close to the beach, Town, Monterey and Carmel. Will stay again, Great places to eat on the wharf. Beautiful beaches and walking trails. Decent breakfast in a small room. We will be back.

    4
    « Good alternative to Asilomar »

    I was attending a conference at Asilomar, but needed a bigger room for my accompanying family. Turns out I made a good choice. Stayed in one of their 2-bedroom, 1-bath suites that was a bit tight but worked and was well appointed. Hotel consists of multiple 2- and 3-story buildings without elevators. Parking provided in outdoor lot and underunit garages. Decent continental breakfast (don't expect cooked eggs or hot food though). Maid service tends to come later in the afternoon. Good wifi. There's no AC but it's not really needed given the climate here and there are ceiling fans and openable windows. Super convenient to Asilomar Conference Center (5 min walk) and sandy Asilomar Beach, which has a boardwalk that can take you north and south towards Pebble Beach. Located close to one of the gates to 17-mile drive. But you'll need to drive to get to the aquarium and Cannery Row. Would stay here again at my next conference.

    5
    « Great »

    Only stayed here when all the hotels we had chosen in Monterey were booked, but very pleased we did. This is a unique hotel obviously converted from a townhouse complex. We had a top unit with a huge bedroom, separate space for ironing, kitchen etc plus vaulted ceilings and an enormous shower with a window. We also had a balcony, although there wasn't much to see. It is in a residential area and we saw deer nearby. The breakfast area is a bit small but the food was good. Pacific Grove is beautiful - the short drive along the coast to Monterey is spectacular. The hotel is also near one of the entrances to 17 mile drive. A very pleasant stay.

    4
    « Different »

    This is definitely a different kind of Best Western that offers an experience closer to a condo. There are garages and our unit had a kitchen, dining room, family room, bathroom, bedroom and balcony. Yet unlike a condo you get maid service each day. And free breakfast was so convenient. Not a lot of room to sit and eat there so we just took our food back to our room to eat instead. They have a washer and dryer we used for a small fee. The dryer was broken so we had to wait a few days but did get to use it before we left. Unfortunately the units are not well sound insulated so hear everything from people above and outside. Location is in a nice quiet area though.

    4
    « Very Nice Stay »

    Clean and quite comfortable,In a very quiet residential area close to 17 mile drive, Looks more like an apartment complex with some rooms having carports. Would consider this property again. No pool though.

    5
    « Excellent place to stay »

    Best hotel to stay. Had everything you would expect of a hotel. Great breakfast, comfy beds, clean and nice bathrooms and enough toileteries/towels. Will stay again. It is a townhouse kind of setup in residential neighbourhood but peaceful and convenient to beaches and monterey. Glad did the right choice.

  • 4
    « Spacious accommodations in Pacific Grove »

    I think Pacific Grove is the best place to stay on the Monterey Peninsula. Much quieter than Monterey itself. The gate for the 17 Mile Drive is very close to this hotel and you can walk to the Asilomar beach (and check out the conf center, designed by Julia Morgan who also did Hearst's Castle). We had room 101 which had a gas fireplace, kitchen, king bed and pull out sofa. Everything was great including the breakfast. Being from the East Coast, we did find it surprising that we actually used the fireplace in early August! Nice all around

    5
    « Loved this quiet and clean inn »

    All intereractions with the staff before our arrival were great (thanks Joy and Sagel). We originally booked a standard room however Sagel was able to upgrade us to a King Suite a few days before. The room was HUGE and nice. It was a split level with the king bed on the lower level with a fireplace. The pull out sofa was in the middle level, and the full kitchen and bath on the upper level (just a stair or two between each level). The rooms were very clean and nice. We loved the location. It's a 5 min walk to the Asilomar Beach area and was so pretty and quiet. It's also convenient with the 17 mile drive starting about one block away so we could use it to avoid the Monterrey traffic. The breakfast was very good with waffles, and the standard continental fare. We loved it here and would definitely stay again. Thanks also to Pam who immediately made us feel welcome upon arrival and gave us a great recommendation for dinner. We wanted something very closeby and the Fishwife was great. Thank you!

    5
    « Highly recommend this hotel if visiting Monterey »

    From arrival and check in to checking out we couldn't fault this hotel. Although in Pacific Grove, it is only a few minutes drive to the Monterey Aquarium and Fishermans Wharf. Located in a quiet residential area, GPS is useful, the hotel is made up of blocks of 6ish rooms. The rooms are large clean and have most of what you need. The beds are large and we found them comfortable.the breakfast is like most, and at times was busy, however no complaints from us. All in all I would highly recommend this hotel.

    4
    « Very Good Motel and Location in Monterey »

    Very neat, clean, affordable place to stay in a good location for enjoying Monterey. Semi-detached cottages with rooms on two stories - a throwback to an earlier time of unique local hotels/motels. Even though pretty full, no noise or disturbances. A few blocks to ocean scenery. Management extremely accommodating.

    5
    « Never Regret! »

    Huge room, huge toilet, huge everything. breakfast is awesome (compared to all other hotels i stayed). parking downstairs directly. staff so nice. only thing the location is not that fantastic though. but quiet!

    5
    « fabulous »

    i love it here. .i will definitely be back. it was quiet and just absolutely perfect. it was very accommodating, the only thing is that it had no ac.they had fans but were inadequate because they were placed so high up

    3
    « A Unique Place to Stay »

    We spent quite an enjoyable three days at BW Inn & Suites Pacific Grove in July 2016, The premises took some finding as it is literally surrounded by neat residential properties in woodlands. It is a good base to visit this lovely region, being very close to the famed 17 Mile Coastal Drive. The premises is rather an untypical BW premises though the interior decor is rather dark, and needing some updating. Ed, the Manager on site works very hard to welcome and help clients. The breakfast area gets extremely congested, being small in area, though if the weather actually gets warm and clear there is some scope to eat outside. For a quiet, secluded place away from the hustle and bustle of nearby Monterey, we recommend this inn/hotel, though it is not a cheap place to stay.

    5
    « Beyond Expectations »

    We were a group of ten, so we had a total of five rooms. Best Western is usually a safe choice, with clean rooms and a nice breakfast. These rooms were exceptional. Each was comparable to a small condo. It had a large sleeping area with a fireplace. The living area was small but sufficient. It was the kitchen that made our weekend so special. It was light and had plenty of space. There was a full kitchen table, and a sliding door to a large deck. This allowed us to assemble our group easily, cook and dine together as desired, and just relax. We WILL be back!

    4
    « Great little hotel »

    I stayed at BW Inn & Suites Pacific Grove for one night in July as part of a road trip down the west coast. I arrived about 20:30, parked up and went in to the check in desk. I walked upto the counter (quite loudly) and stood there waiting to be checked in. The lady behind the counter was, what it looked like to be sewing and didn't notice me. I stood there for about a minute awkwardly before asking to be checked in, startling the lady (sorry). The lady explained the process of the hotel, breakfast, first come first serve parking etc and then i went to my room. I was on the third floor in the second block. The room was massive and in 3 separate blocks, There was the bedroom with a balcony, a dressing room/bathroom with a walk in shower and a utility/kitchen room with a fully fitted kitchenette etc. The bed was really comfy but struggled to see the tv clearly from the headboard end. I was woken up early by people slamming doors etc. Noise really does travel through these rooms and i heard everything on the stairwell. Really noisy. I finally got myself up after being woken up and decided to go for breakfast. Breakfast was great they have pretty much everything. Normally with these free breakfasts you just get the basics but they had a great choice including full size waffle makers, not the rubbish machine made ones. After breakfast i tried to get back into my room and it wouldn't take my card. I went to reception and the woman told me sometimes cards deactivate on check in day? I explained i had to leave the room to get breakfast so found this quite bizarre. I checked out soon after. It's a shame i didn't arrive a bit earlier as i would have like to have made use of the balcony and the room a bit more (was pretty expensive). The only downside was the noisiness from other guests/rooms and the Wifi is terrible, disconnecting constantly resulting in me using all my Data up costing me a fair bit. Other than that it was a good stay and i would return

    4
    « Good deal for families »

    This hotel had a king suite that fit our family of 5 perfectly with one child in a sleeping bag. Full kitchen and nice deck made eating at the hotel easy. Quick walk down to Asilomar beach made this hotel a great location for getting away from it all and just having a relaxing few nights away.

  • 4
    « Great value and location »

    The hotel is in a quiet neighborhood, yet only a street away from the entrance of 17 Mile Drive-Pacific Grove Gate, beach and Pacific Grove main streets. We had a 2 bedroom suite which was greatly appreciated by the kids and my husband. The facility was very well maintained. Everything was cleaned and well stocked. The continental breakfast included good choices for fruits, cereals, yogurt, toasts, bagels, waffles, coffee and juice. My only wish is that there could be more inside seating for breakfast time.

    5
    « This was a gettaway trip celebrating our anniversary with family. We had three rooms »

    This is a converted condo complex located off the main thoroughfaire It is well maintained on the outside with a nice in room arrangement. Management appears to be taking its job seriously as the outside is very quaint. Feels more like home than in a hotel off of a highway.

    5
    « Great choice for comfort and peace »

    We booked a king bedroom suite with fireplace and kitchen and 2 back decks which were above ground. It was very clean and spacious and we loved it. It is also reasonably priced for the area. We went by several hours early and were able to check in at that time. The staff was pleasant and accommodating. The Inn is in a very quiet neighborhood close to Asilomar. We have been going to the Monterey Peninsula for many years and were not aware of this property. In the future, we will be staying here.

    4
    « Consistantly good »

    Decent size rooms, good staff, very clean updated rooms. Converted property makes for some interesting room layouts. Good pickup breakfast, good beds, Ample parking. Not a resort type property. Close enough to for a long walk to the beach.

    5
    « MEDITATION »

    BW Garden Grove is best place to stay in Monterey. This hotel is not near the busy area. it's very quiet neighbor and close from beach. It's best place to go to relax vacation for meditation. rooms and shower rooms are spacious and clean.

    3
    « Good location and comfortable »

    This is an average run of the mill hotel, 3 star, neither good nor bad. The location near the beach is handy,wifi is easy and the mattress was comfortable, easy close parking and a quiet environment but the rooms are dated and some maintenance is needed.

    5
    « Fantastic! »

    We were in town to play Links @ Spanish Bay and Spyglass and didn't want to pay the $$$$ to stay on-site. This place is literally outside the gate of Links @ Spanish Bay and a block off 17-Mile Drive. Fantastic location...but it doesn't stop there. The facility is wonderful. Our room (2-bedroom Suite) was roomy, clean and very quiet. The people were also FANTASTIC. Upon check-in the lady informed us that they would have a "grab-n-go" ready for us in the morning (since we would be up early for golf). The next morning I went to get the "grab-n-go" and the front desk guy asked if we would also like the full breakfast...he opened it up an hour early just for us. We HIGHLY recommend Best Western The Inn & Suites Pacific Grove and we will be back too. Thank you for a WONDERFUL stay!!

    5
    « Spacious rooms, great value »

    This was one of the lower priced rooms in Pacific Grove, but I thought it was a solid value. The rooms are much larger than most mid-grade hotel rooms (I have traveled a lot on business using Courtyard, Fairfield Inn and similar properties). Decent buffet also comparable to other mid-grade hotels. The staff was very pleasant and helpful.The beach was a short walk (about 1/2 mile) through the Asilomar Conference grounds and there was a wonderful walking path around the beach from there. I've attached a few pictures from the walking path. The hotel was not adjacent to any major attractions or restaurants, but we liked the quiet location and it was only a few mile drive to Monterrey and many nice restaurants. We thought this hotel was an excellent value for the price.

    5
    « Huge family suite »

    This property is in an excellent location. The rooms are unique and huge as the property appears to be converted condos. The pull out couch was comfy. Our room was on the first floor and had a very nice patio.

    5
    « Quiet, clean, spacious, convenient »

    This property is a hidden treasure. The rooms are very spacious and the service is outstanding. I have stayed here several times over the past 6 months and am grateful to know 'my' spot in Monterey. The location is close to all the great spots in Pacific Grove (like Asilomar Conference Center, Butterfly preserve, etc.) and Monterey. It is just minutes from downtown Monterey with great walking routes right out the front door. All this in a very quiet neighborhood off of the main drag. The suites are pretty much the size of an apartment with a kitchen and lots of space. Regular rooms are quite large and homey with lots of space for gear or rollaway bed. The staff has been very helpful and always friendly and professional. On one occasion, I had a last minute need for a room and they were able to accommodate me in a comfortable, reasonably-priced room with very short notice. I highly recommend this property for anyone who would like to explore Monterey and the area around it.

  • 3
    « Ants »

    We had ants in our room (walking over the bed). All the rooms are full so we could not get another room. The lady at the frontdesk has sprayed the room, but the ants were not gone. The hotel is in a very beautiful neighbourhood near the coast. Except for the ants I would strongly recommend this hotel.

    3
    « Beware of your reservation »

    Beware when making reservations. Make sure you keep copies of your confirmations and reconfirm the day of your arrival. They may tell you that your reservations were for a different day! Once you arrive to the hotel, that is a different story. The staff was very helpful and apologetic.

    4
    « GREAT LOCATION AND INTERESTING LAYOUT »

    Formerly a condo complex, this property is tucked into the trees. However, because of the layout, there are no elevators. Front desk check-in was very welcoming. Because of the condo conversion, the room layouts were very interesting and spacious. Good breakfast buffet. Very reasonably priced considering the area. Would definitely stay here again.

    4
    « Great Room and Coffee »

    My cousin and I stayed here four nights while in town for his son's/my Godson's wedding. The hotel is tucked into a private little corner of a residential neighbor and is so hidden that my Godson didn't even know it was there....and he lives in Pacific Grove!!! Front desk people were friendly and helpful and there was a computer and printer for use in the lobby area. The rooms were very nice (we had a two bedroom 'suite'), very clean, and the beds slept wonderfully. They also had a small refrigerator, a microwave, and a sink/counter in one of the bedrooms as it was a somewhat strange layout with no real separate sitting area. Parking was convenient. Two negatives led me to give it four stars in lieu of five....first, there was only one small closet in the room, which could have held up to four adults, and was certainly crowded for just the two of us and all of our wedding and rehearsal clothes. Second, the breakfast offerings included stale muffins, out-of-date yogurt, and no milk to drink. Don't get me wrong, I found plenty of good things to eat and I was sustained, and the coffee was as good as it gets in a hotel environment (it was outstanding), but food should never be set out stale or out-of-date.

    5
    « Best Value in Monterey »

    Large clean 3 Room Condo with large outside decks ,kitchen and living room. Spacious parking, ok breakfast and in room fireplaces. Front desk could be better trained. Would recommend for anyone to stay here. Quite and private off the beaten track .

    5
    « A beautiful place to stay in Pacific Grove »

    We really enjoyed our stay at this lovely Inn. The only problem is the stairs. Several of the units are three stories with stairs only. Try to request a first floor room when you book. You are right across the street from the entrance to Asilomar in a very quite neighborhood.. Pacific Grove is a small town so it only 5 to 10 minutes to anywhere you want to go.

    5
    « great king suite »

    We had a great 1 week stay in a king suite with a kitchenette. The room was clean with updated furniture and good linens. Bathroom was nice with granite countertop. Kitchen was exceptional- very spacious with tile floors, full kitchen table and 4 chairs, full size fridge, sink, microwave etc. The room also had a separate small lounge area with a love seat-sized couch, coffee table and additional TV. There were 2 portions to the outdoor patio, with the lower section being completely private. Breakfast was great with waffle and pancake makers in addition to a good selection of the typical buffet foods. Location was very quiet and private and in a residential, wooded area. Just a few minutes drive to downtown PG, Carmel or Monterey. Walk to ocean is about 5-7 minutes. Only minor complaint was the worn condition of the carpets.

    5
    « PERFECT STAY NO SURPRISES »

    Great stay nicely laid out. Neat tucked away location yet close to ocean. Garage parking well lit with charge station. This was our second stay and plan to return for the races at Laguna Seca next year. Have stayed at many different places in Monterey including bed and breakfast inns. We love the bed and breakfast experience however very pricey and we spend all our time at the race track.

    4
    « Large rooms in quiet area. Near 7 mile drive »

    Startegic place on our way to Napa Valley, coming from Big Sur. Minutes away from 7 mile drive. King size bed, quiet neibourhood. Garage for your car. Great place! Restaurants are near, as well as beach.

    3
    « Overnight stay »

    This hotel is in a very beautiful, peaceful setting a few minutes from Asilomar beach. Overall, the room was clean but the layout was odd. We had a two-room suite with one king and one queen with sink and fridge. The king bed was very hard. There was no real sitting area other than a small table with two chairs. There was a small balcony with some additional seating. The tub was a little clogged up during showering, but the bathroom was clean. The breakfast was fine, nothing special. Overall, I've spent a little more and had better in this area, but for a clean place to stay it worked fine.

  • 4
    « A great stay in a comfortable suite. »

    Tucked away in the middle of the suburb this hotel seemed out of place. It however proved to be great accommodation for the price. The suites are really comfortable and well equipped. Parking is available underneath your unit,which proved very welcome in the rain.There are bicycles to hire too. The standard sugar and carbohydrate rich American breakfast is provided.

    4
    « Peaceful, neighborhood setting »

    Things got off to a bad start as the manager tried to put me in a standard room, when I'd reserved a superior one. But I got moved, and had a nice upper floor with an outdoor balcony. The location is quiet, in a neighborhood (with a little on street lending library across the way), and I very much enjoyed having wine and snacks out on the balcony, looking up at the beautiful redwood trees. I'd say this is a very good choice for Pacific Grove and I chose it over nearby Asilomar Conference Grounds. Breakfast is pretty much American style continental fare (too sweet), and they don't have enough tables/chairs to accommodate the number of guests. Excellent parking available.

    4
    « Clean, well-run, great location. »

    The King Suite was spacious and very comfortable, except for the sofa which has seen better days. It was very quiet at night, but noise from departing guests and cleaners was noticeable in the morning. The full kitchen was a great bonus. This is a very well-run place with a peasant staff, and the garage was the cleanest we've ever seen!

    5
    « Unexpected Pleasure »

    Our stay was definitely not a typical Best Western experience. The accommodations were the best I've had yet, and we have stayed in Best Western hotels in Idaho, Oregon, Washington and, of course, California. You enter into a living room and around the corner was a full kitchen complete with cooking utensils and dining table with a small porch off that. . A few stairs down in the opposite direction was the bedroom with fireplace.

    5
    « Great stay »

    Stayed one night. Spacious,quiet room and good breakfast provided. Slightly out of the way of the main drag but that suited us. You would need a car if staying here. plenty of onsiite parking. Recommended

    5
    « Girls Day »

    This Best Western is tucked away in Pacific Grove, CA. It was beautiful, clean and quiet. I highly recommend this hotel. The staff was friendly and my friends and I had a fantastic time. This is a perfect location and close to Pacific Grove downtown and Carmel Valley. Great Wine tasting near by and great Restaurants.

    5
    « Beyond Estatic »

    Anyone travelling to the area of Pacific Grove, Carmel or Monterey MUST make reservations at this establishment. Without a doubt one of the most wonderful places to stay. CLEAN, CLEAN, CLEAN. Beautifully landscaped, staff members exceptionally pleasant, knowledgeable and efficient from the Front Desk, Housekeeping & Maintenance. Every member of this Best Western Team gives 110% to assure every guest is treated as a VIP. We had such a wonderful experience, THANK YOU!!!

    1
    « Minuses far outweigh the positive »

    This is a renovated condo complex so I would warn everyone who isn't able to drag their bags up a couple flights of stairs to give this place a pass! Considering the layout of the property, a bit of help with bags greatly would have improved our welcome. We were aware that there would be stairs involved, but assumed that we would be able to get assistance from the hotel's staff. I had prepaid our room using the Air Miles Canada program. The clerk working the desk on arrival was completely befuddled by my confirmation, but I left my credit card information and we proceeded to our room, a king/queen suite on the second of three levels. The room itself was very attractive and we really appreciated the fact that we could each have our own room and TV. There is a very noisy fan in the bathroom that blasts heat whenever the light is turned on and this was a bit annoying; however, our first overall impression of the room was overwhelmingly positive. A few minutes later, the desk clerk was at our door, saying that the BW Rewards program had no record of my reservation. I explained AGAIN that I had paid for the room with Air Miles, a completely separate program. The clerk gave me a number for BW, and a conversation that of course proved fruitless followed. So frustrating. Because of the muddle, I had to contact Air Miles the next morning to sort out the confusion. I was told that no matter what happened, and even if I were wrongly billed for our stay, that Air Miles would handle the issue. It was nice to deal with someone knowledgeable who cared that our vacation was enjoyable and didn't want us to waste more time resolving what never should have been an issue in the first place. That same morning, my friend and I were awakened at 7 am by the front desk, in response to our request for a WIFI password. Unfortunately, neither of us had asked for it! It's sad to say that the clerk who woke us much too early was the best staff person we encountered. On our last afternoon in the room, my friend said she had just killed 3 little ants in her bed in the past 5 minutes. I called the desk, and spoke with Ralph, who manages the property. I said we had found ants in a bed, and he asked if they were little black ones. (They were.) Therefore, we concluded we weren't the first to complain about this issue. We were not offered another room, but Ralph did come by shortly afterward with a can of insecticide. In the meantime, we searched and found several more ants in the bed. This didn't seem satisfactory so I walked to the office to ask to be moved, only to be told the hotel was full. After a few minutes, I was told that we could have a room across the courtyard from ours. I decided this was a good plan and took the key. The room was very different and one of us would have had to sleep on a hide-a-bed. But the bigger issue was that I was told we couldn't get any help to relocate, meaning we would have had to pack everything, drag our bags down stairs and then lug them up a second set. My friend and I, both women over 60, didn't think this was acceptable, so she chose instead to rip the bed apart and spray every square inch. Happily, we didn't see any more ants. This wasn't a satisfactory resolution as a more competently-managed property would have arranged for someone to help us. We were already inconvenienced by staying in a bug-infested room, but to have to handle our luggage ourselves went beyond the pale. We were very glad the next morning to be able to pack our bags and leave the BW-PG behind. It's such a shame that a property with so much potential is staffed by people who made our stay far less than ideal.

    3
    « Great service, friendly staff, unique property »

    This is a converted townhouse complex located right next to Asilomar Conference Center. Was always referred to by my name by the staff. Has garages for your car. Rooms are kinda weird as they are reconfigured tow homes. Not that it's a bad thing, just sayin it is unique in that it is not your typical hotel. Breakfast is a continental breakfast. Waffles, cereal, etc. no eggs.

    4
    « Had a great time in Pacific grove »

    The Best Western in Pacific Grove is well located, quiet, clean, and a great family value. We stayed for 3 nights and had a good time. This is close to the beach and to Pacific Grove/Monterey. The condominium style hotel is a great layout for families traveling together.

  • 3
    « OK motel but needs window screens »

    Well maintained older motel, but really needs screens on the windows to keep bugs out. The staff was friendly. The room was clean. The rooms had ceiling fans. The motel is close to a large sandy beach. There are plug ins for electric cars.

    4
    « Well kept on quiet street »

    We called before we arrived, to find out if we could check in early. They had a handicap room available so we took it. It was spacious with a king size bed and a large bathroom. Of course the handicap shower made it difficult to contain the water from getting all over the bathroom. The wifi worked well so we could stay connected. The breakfast was mainly cereals, coffee and juices but you could also make your own waffles or pancakes. Its location on a side street made it quiet at night. It is only a few minutes drive from the restaurants in Pacific Grove and the Monterey Bay Aquarium.

    5
    « It is a hidden gem! »

    What a great place to go!....Ralph the owner is awesome and keeps a this hidden gem a clean place to visit. Ralph went beyond awesome customer service and this is why I will go back. He let us check in at 11:30 am and already had a room ready for us. This is a hidden gem and close to everything. Quiet and small so its really like home away from home. I recommend anyone with family or not to stay here!

    4
    « Nice getaway »

    Such a beautiful setting. When we first turned onto the street we thought we had the wrong address. It is among single family houses but very woodsy. We even saw deer on the street next to this hotel. it was very seren and quiet. The amenities were nice but the beakfast room is way to small and we had no place to sit. Even the outdoor seating was taken.

    3
    « Pacific Grove trip »

    Room was below what I expected. Needed maintenance. Condo layout is kind of funky. Not too bad, but overpriced. The area of Pacific Grove is beautiful. Next time I will stay at another place though maybe closer to the lighthouse.

    5
    « Wonderful property at a great location »

    This property is in a great location, close to Carmel and Monterey, quiet, and with a good free breakfast. The management is very hospitality driven, making sure his guests are well taken care of. We spoke with him every morning at breakfast. We can't wait to return.

    4
    « great location in pacific grove »

    Walk to beach, close to nice restaurants/shopping in lovely pacific Grove. Few minutes to Carmel if you feel the need. I lived in Carmel for 5 years and always found myself in Pacific Grove or point south like Point Lobos.

    3
    « An Quick Overnight Stay »

    For a simple stay, the hotel was quiet and satisfactory. It is located close to Asilomar Beach and the Monarch reserve. We were happy that were on the third floor because the walls seemed a little thin.

    5
    « Quiet neighborhood »

    I liked this hotel because of its location. It was very quiet with no road noise at all. It was also within 1/4 mile from the ocean with nice walking and biking paths. BEWARE!! there are thieves!. Somebody stole my bicycle pump off my bike while I had gone to my room for no more than 5 minutes. Do not leave anything of value unattended.

    4
    « 2 day get away »

    A hidden gem. Out of the hussle bussle, very quit, very clean. The bed was comfortable and had a nice little balkony. It is also a great value. Had to use navigation to find the place, but well worth it. Would stay there again anytime.

  • 5
    « Great find »

    My husband and i spent three nights there in February. We were very impressed with the cleanliness and size of the suite. The bed was comfy and huge. The kitchen had tons of counter space, and all new appliances. Wifi was quick and free. The location of this property was perfect. It was in a residential area, so it was quiet. However, it was close to the beach, town with good restaurants, and the entrance to 17 mile drive. The staff was quite helpful. We did not have their breakfast, but it was available if we wished. I would highly recommend staying here. When I am back in the area, I will stay here again.

    5
    « Quiet and clean »

    This hotel is in a residential neighborhood. That made it private and quiet. Everything was clean and orderly. There was enough of everything. Abundant bathroom supplies like towels, abundant breakfast bar. Abundant internet. A beautiful flowing fountain that you see when you drive in.

    4
    « Nice quiet location »

    This is a wonderful location and just a couple of blocks from Asilomar State beach. The facility has covered parking for most units. I think the facility was once a condominium complex. It is very quiet. I was surprised at the limited breakfast menu. Most of the Best Westerns that I have stayed at have scrambled eggs/omelets and sausages available. This place does not. You can get soft boiled eggs, yogurt, packets of instant oatmeal, cereal, toast, fruit, and sweet rolls. Also note that you will receive a receipt via email the day you leave. Oddly, the email receipt says it is from "Howard Johnson Express." I thought it was a scam email and I asked the front office staff about it. She said that it used to be a Howard Johnson Express three years ago and the owner needs to change it. Owner needs to take care of this.

    4
    « Hidden Gem »

    converted condo complex equals spacious rooms, full kitchens, vaulted ceilings and large bathrooms front desk staff and manager friendly and accomodating, best of all just far enough away from city but close enough to not be a hassle. You can walk to the beach or borrow a bike and hit the boardwalk. We will be back

    5
    « Great, Quiet Place »

    We stayed 2 nights for our wedding weekend. The hotel is set in a quiet neighborhood just a few minutes from the beach. It was very relaxing and peaceful. We loved the spacious King Suite with the fire place, very cozy and romantic. The kitchen amenities were great too. only negative thing I could really say about the room was the weird statue they had for a decoration on a very high ledge ( was just kind of creepy). We will definitely come back and stay here again.

    5
    « A Great Getaway »

    My wife and I loved the very clean, modern and open floor-plan of our suite. There was a large kitchen area and spacious master bedroom and sitting area. This hideaway offers luxury in an intimate, non institutional setting in a residential neighborhood. It was very quiet, yet close to everything the area has to offer (Monterey Aquarium, Cannery Row, 17 Mile Drive, etc.). The bed was extremely comfortable. Staff was courteous and very accommodating. We are sure to return.

    4
    « Great value for Money »

    We stayed a night there. It was a room with King and Queen beds. The room was very clean.It had all the regular amenities. We had a quiet night stay at the hotel. The breakfast was also the standard and the service was excellent.

    5
    « Excellent Accomodations »

    We stayed here 2 nights and had a great time. Property was clean and safe. Very quiet area. Rooms were clean, comfortable and a great size for 3 people. We had the 2 bedroom suite with one queen bed and one king bed. Nice balcony you could sit on with 2 chairs. Beds and pillows were good. Everyone has their own taste and needs for mattresses. Breakfast was a great variety. All staff answered my questions quickly and very friendly. Check in and check out was a breeze. Would recommend to anyone staying in Pacific Grove.

    4
    « Great Value for extended stay. Minutes to Asilomar State Beach »

    A lucky find! The owners are the loveliest people. We had a two story condo with full kitchen so, did not even use the breakfast area. Very clean, quiet and while no direct view from our little patio, we could hear and feel the ocean waves at Asilomar state beach just a 5 minute walk away through the Asilomar grounds. Highly recommended, especially for a longer stay or retreat, or just to chill out.

    5
    « AWESOME »

    Love this place. Anytime we go to Monterrey or Pacific Groves we never consider staying any place else. Clean, comfortable, friendly and so peaceful. No need to go out to breakfast. They offer waffles, pancakes, eggs, toast, muffins, pastries, cereal, yogurt, fruit and coffee and juice. Right by 17 mile drive. 10 minutes to fishermans wharf. and 10 minutes to canary row.

  • 1
    « THINK TWICE BEFORE HITTING THE CONFIRM BUTTON »

    We were revisiting the area we were married in 45 years ago. "How nice"! We booked a suite for the two day stay. We had loaded some of our luggage into the room when the card key failed. We waited 4 hours (7:30 pm to almost 11:30pm) on a rainy night to receive our luggage in a lesser room. OK... things will happen! We were given the option to call it quits and head back or move to another room for the stay... ok... that was a fair request, but we decided to stay in the lesser room for the remainder of the stay. We had a golf outing planed for the day so everything was settled... wrong! After a fine round at the local municipal course and fine lunch at one of the fine eateries and fun drive down 17 mile drive... we get back to our room to find that it hadn't been serviced and all the staff have left for the day... go figure! don't know what to think!

    4
    « Beautiful rooms with breakfast »

    Very decent double rooms. Close to aslimor beach, 17 mile entrance and to the butterfly sanctuary. Room charge Also includes breakfast - waffle, pancakes, cereal, eggs, coffee etc. parking available very close to your rooms. Room layout very different.

    5
    « Excellent hotel-QUIET! »

    Outstanding service. Last minute reservation - no problem! Quiet, clean, generous accommodations, covered parking option, great breakfast options. Very friendly staff. Close to Asilomar and the village of Pacific Grove. Easy access to beach and downtown Monterey.

    5
    « Beautiful location in Pacific Grove »

    We had stayed for previous 3 nights in nearby Monterey, however much prefer the quiet and proximity of the Ocean in Pacific Grove, Already in the area we had the chance to check out what we wanted for next 3 nights, Ralph was very helpful and arranged for us to look at King room and also King suite, we actual chose the King room rather than the suite as we prefer a shower over a bath. We had an excellent stay everything is very well looked after, parking is easy and it is in a beautiful location, we also regard it a very good value for money. But as always best book direct with hotel you will get a better deal by doing so, no matter what on line travel site tell you.

    4
    « Peaceful »

    No view of the ocean but the area is very quiet and peaceful and just a short way from the beaches and Cannery Row/Monterey Bay Aquarium. The room was clean and comfortable. The beds were soft. The free breakfast was good. They had a large assortment of pastries, yogurt, cereal, waffles or pancakes. The grounds are pretty. There is a washer/dryer available which was great. The staff was very friendly and helpful.

    5
    « A great stay in Monterey »

    We stayed here for three nights, and 2bd, 1bath hotel room we stayed in was perfect for my family and I. They had a lovely Koi pond, and it was great to just have to go downstairs for breakfast. It was a wonderful stay!

    4
    « Almost but not quite »

    We spent one night at this property in a two-room suite. The rooms themselves were quiet and nice and had everything one could need -- almost. However, the pillows were SO springy and uncomfortable that we had trouble sleeping. It seems like Best Western really cut corners in this area. For this reason, we would not stay here again unless we remembered to bring our own pillows. We didn't get to take advantage of the hotel's location near the beach because we were there such a short time, although we did get to the aquarium --about a 10-minute drive-- the next day. (By the way, avoid the Monterey Bay Aquarium between Christmas and New Year's! Incredibly crowded.)

    1
    « Dr. Ronald Shapera »

    I booked on line with hotels.com so did not speak to anyone to book the rooms. Unfortunately we did not mention that my wife uses a wheel chair and that we needed a ground floor room. When we arrived there was no available ground floor room so we could not stay, but the hotel insisted on charging us anyway. I feel that this was very unfair of the hotel.

    5
    « Great location and awesome looking rooms! »

    I traveled to Pacific Grove for a business trip, the hotel was more then I expected. the rooms are huge, I stayed there myself but I would recommend these rooms to a family or group of people traveling together. Full kitchen with a dining table, BBQ patio, fireplace and so much more room. My stay was only for 2 nights, I wish I could have stayed all week.

    5
    « beach escape »

    Fantastic base to explore Monterey Carmel area. Close to amenities and an easy walk to walking trails and ocean beaches. Quiet neighborhood at night. Rooms were spacious and well presented. The two bedroom suite was unexpected and provide much more space than usual hotel rooms. Very good experience and we will be back soon.

  • 5
    « Utterly charming, spacious, and welcoming. »

    Huge rooms and bathrooms; kids had a two bedroom mansion, we were upstairs in an enormous room. Front desk (Ralph?) the most charming man on the planet (apart from myself, of course); he couldn't have been more helpful and friendly. Located real close to Monterey but without the traffic and crowds. Perfect spot and yes, definitely stay here again.

    4
    « Even my friends in PG didn't know about this hotel! »

    I booked the hotel and crossed my fingers since my friend had never heard of it. It was a pleasant surprise when we opened the door and found an amazing room 117. It was great, a fireplace, a full kitchen, and a comfortable bed. The only thing that happened while we were, we were sound asleep at 8:30am and some maintenance workers decided to do some drilling right under our room. There is a gazebo next to the room and I think they were doing some work on it but it would have been nice if they had waited until at least 9, or even better until when we left.

    5
    « Pacific Grove, CA »

    This was an excellent choice. The rooms, service and overall competence of the staff is well above average for even those hotels with higher rates. The staff is extremely helpful and guided us throughout our stay with helpful directions and suggestions about the Monterey area. We would definitely stay there again.

    4
    « Very nice hotel tucked away in Pacific Grove »

    Have been staying here on and off while remodeling our home in Pebble Beach. Honestly didn't know it existed as it is tucked away in a residential neighborhood minutes from Pebble Beach, Pacific Grove and the ocean. Relatively small property with a condo/townhouse feel. The upper units are very spacious with high ceilings and large bathrooms including a walk in shower. Very nice. Rooms seem very recently remodeled and are done quite tastefully. Staff has been very friendly and efficient. Continental breakfast is better than most. Only downside is that given its location,there are no restaurants, bars or stores nearby. All would be a short car ride or long walk.

    4
    « what a nice place »

    Set in the middle of a wooded area only 15 minutes walk to the Pacific Ocean, this is a delightful hotel. Reminds me of a good quality timeshare type place. We booked a two bedroom town house style apartment and the accommodation was spacious and clean. Good strong shower, bath essentials and coffee and tea all in the apartment along with a microwave. Gym available to use. Good and helpful service from the front desk and a complimentary buffet style continental + breakfast. One downside was that the breakfast area was too small for the peak breakfast rush in the morning and it felt very overcrowded. We booked in advance and were rewarded with very competitive rates. Best as always recommendation is that we plan to return in the future.

    5
    « Loved it »

    My husband and I were passing through Pacific Grove and decided to stay here 2 nights after viewing the room, then added an extra night. We stayed in a suite. We loved our king bed, not too hard but firm enough for us. There is a very nice walking path right behind the Inn with the beach a little over a mile away.

    5
    « Peaceful and Wonderful Stay - Best Western Pacific Grove »

    When one enters the room and say - we need to come here again - I know I have picked a great place to stay for our one night in Monterey/Pacific Grove/Carmel Area. We were looking for a comfortable place to stay with a fireplace, a nice area to watch the football bowl games on the television, and a nice kitchen area. We found all three in this very nice Best Western in Pacifica. it is very close to Asilomar Conference Grounds in a peaceful neighborhood area. We liked our room. The king size bed by the fireplace was perfect. There is a couch, coffee table, and flat screen TV in a 'living room" type arae. The kitchen is wonderful and complete with cook wear. There is a microwave, but not an oven. Its large. The room we had had a very nice view from the kitchen table area. The outdoor deck and seating area was large and very pleasant. Check-in was delightful. The hotel grounds have koi fish and gazebo. Staff is wonderful. Since we are Best Western premium members, they greeted us with their "blue bag" complementary bag - orange, chips, and water. We had their breakfast in the morning. Since we arrived when lots of others were there too, we opted to take our breakfast back to our room for a leisurely breakfast. We made our own coffee and tea in the kitchen. Its a wonderful place to stay if one wants a peaceful area. Staff was delightful and good. Check in and out was easy. There is a gym on site. There is also bicycle rentals. There are both children and adult bikes. WIFI is free.

    3
    « Good stay »

    Stayed here over the Christmas Holidays at a family room- which the website touted as having two beds. We were under the impression that there would be two rooms- one having a king sized bed and another housing a queen sized bed. What we got is rather strange- the family is really just like a one bedroom suite with the living area cleared to make room for another bed. The family room is also up two flights of stairs. The layout aside, the rooms were clean and the beds were comfortable. The hotel is found in a residential area close to Pebble Beach, the 17 mile drive, and the Butterfly Sanctuary. Cannery Row in Monterey is a short ten minute drive. While the hotel is close to all these sights and attractions, the immediate neighborhood of the hotel is basically dead at night. The hotel serves a complimentary continental breakfast onsite and has well equipped gym. All in all, I thought the hotel served our needs and minimum expectations were met- but just that.

    4
    « A nice not-quite-out-of-the-way hotel »

    We have stayed at this hotel twice, and had good experiences both times. We stay in a king suite, as we have young children and need the fold out couch. We especially love the fireplace, and kitchen with full apartment size refrigerator/freezer and stove. The patio/private deck area is quite enjoyable, as you can hear the ocean from outside of both rooms we have used. There are stairs to access the rooms, and two steps down from the living area to the bedroom (which I fell down at one point when trying to quietly return to bed. Just watch your step!) The continental breakfast is good. It includes fresh fruit, yogurt, boiled eggs, hot oatmeal, fresh made waffles, and the typical pastries, toast, bagels and the like. The kitchen in the room includes dishes, utensils, and cookware, too, making this place great for a longer stay. It is very close to the Asylomar beach, and there are plenty of nearby dining options. It was a 5 to 10 minute drive to Cannery Row and the aquarium, but it's well worth the extra time to take the scenic route down by the ocean. :) There was some noise from other guests on our recent visit, but nothing you wouldn't expect (footsteps and voices as they walked by our door, and footsteps over the kitchen/living areas of our room.) Overall, we really enjoy this facility for our quiet family of 4, and will most likely return.

    3
    « Don't stay in the rooms over the reception area! »

    We've stayed here twice and had very different experiences. The first time was in the spring, and my husband, toddler daughter and I stayed in a lovely 1-bedroom suite with a kitchenette. It was an incredible deal for the price and very quiet. On our recent stay, however, we were less than impressed. We stayed in a 2-bedroom "suite" with my mother-in-law, which turned out to be two conjoined bedrooms with not so much as a sitting area. The bathroom was inside the second bedroom, making middle of the night bathroom trips disruptive. That being said, the room was satisfactory, if a bit awkward. Our main issue was that our room was directly above the reception area. We could hear the conversations down there clearly. Granted, I'm a light sleeper, but my husband sleeps like a rock and also thought it was crazy loud. At 11 pm, my husband and I went down to inform the office staff member and ask for earplugs, which apparently they didn't have. We finally were able to settle down, only to have the alarm in the second bedroom that a previous traveler had apparently left on go off at 12:30 am. Argh! We were then awoken at 6 the next morning with breakfast set-up downstairs. Talk about a disappointing night's sleep, especially with having to get our young daughter back to bed repeatedly. I really don't know what to rate this establishment, with one such stellar experience and one really mediocre one under our belt. I'd stay again in a one-bedroom suite if I was ensured a better location. The property itself is beautiful, reasonably priced for the area, and the complementary breakfast was quite good on both stays. That being said, a poor night's sleep on vacation is pretty inexcusable.

  • 1
    « Don't book or change booking directly with hotel »

    This hotel was unable to process our cancellation which was made weeks earlier directly with the hotel, by phone, the only option, so staff phoned us 11pm Christmas eve to tell us we would be charged for a stay we obviously weren't making. I am quite ill and had two unpleasant conversations with staff who were powerless to offer help, the manager on vacation until the New Year. Booking and cancelling directly with the hotel is extremely problematic. Book some other way and beware.

    5
    « Pacific Grove Best Western »

    Very nice place. Quite and maintained. Nice people. very clean and liked the setting. we really enjoyed our stay at this location. This will fill the required requirements for this site. have a great day.

    3
    « Comfortable, but weird room. »

    Room was advertised as a bedroom suite. I thought that meant a bedroom in an actual 'room', but it was really the lower portion of a loft...surprise! Kitchenette was nice, but not necessary for my visit. Sitting area/sofa bed area very small. It was OK for business, but I wouldn't recommend it for staying a weekend. Make a different choice, if possible

    5
    « Comfortable and Satisfying Stay »

    The room was quiet, clean and sufficiently supplied. The hot water was hot, the cold water cold and not even Donald Trump could whine about the shower water pressure. I would have like the bed to be a little more comfortable, it seemed to be a need for new mattress or perhaps just a new cover to smooth out the lumps, however slept fine once asleep. It was very conveniently located to the beach trail and the Monarch butterfly grove which was my purpose for going. There was no view, but most of everything was within walking distance anyway.

    4
    « Best Western »

    This location is very close to Asilomar where I attended a conference. It is set in a residential area with lots of trees and a walking path that runs behind the hotel. I didn't stay in the room for much, but the service was great and the room was pretty big, with space for a king size bed plus 2 chairs and a desk. There was even a walk-in closet. There was a microwave and fridge in the room too!

    5
    « Best Best Western »

    We arrived at Best Western in Pacific Grove to find that it is Renovated Condominiums with garages below. We upgraded to a suite at a great price. The room was very clean, had a nice gas fireplace and a full kitchen with a full size refrigerator, stovetop stove, all the trimmings. (dishes, silverware etc.) It was very quiet, comfortable, the bed was great. We would strongly recommend staying here. Our experience meeting Ralph, the owner/manager was delightful. He did everything in his power to make us feel at home. A great place to stay.

    4
    « Nice stay at a nice location »

    Great customer service, comfortable rooms with plenty of space. Large area for dressing, with microwave, larger than normal refrig. The shower stalls are also large and comfortable. The security of the rooms was also good. The rooms has an apartment type feel to them.

    4
    « Nice and quiet, just outside 17 miles drive »

    The hotel is very quiet. You feel like you live next to a forest or a national park. We really wanted to stay longer but unfortunately can only stay one night. All buildings of the hotel are the same. Previously, they must be townhouses. Each room is different. Some comments don't like this style. But we like our two bed room because it feels like a holiday rental house.

    5
    « Wonderful Experience »

    A lovely inn, exactly what you need. Self catering. Beautiful fire place, cozy, special. Friendly and helpful management. Nice clean accommodations, well taken care of. Perfect location and lovely setting.

    5
    « What a find »

    We stayed here for one night prior to returning to San Francisco but wish we had been able to stay longer. We assume the complex must have been apartments before becoming a hotel. The room we had was huge, on the top floor with a large walk in shower and a utility area. The only downside was that the toilet was in a rather small room which you had to manoeuvre in and out of. The hotel was in a very quiet area and we had a very restful night. The breakfast offering was the usual, nothing fancy but adequate. The hotel is only a short drive to the coast and not that much further to Monteray. It was nice to walk along the coast and see the seals playing in the sea or basking on the rocks. This was the last hotel of our trip and had to rate as one of the top three hotels that we stayed in during our three week road trip. We would certainly stay here again.

  • 4
    « Great value »

    The BW in Pacific Grove / Monterey California is a terrific place to stay if you are visiting the Carmel / Monterey area. Its location near Cannery Row and downtown Pacific Grove is excellent. Very convenient to get to around to the Aquarium, shops, and restaurants, as well as Carmel by the Sea which is about 10 min away as well. The room was very large with a separate walk-in closet that had the coffee maker and fridge located in as well. The bathroom and shower were large too, but my main complaint was the water pressure in the shower was not very good (probably a byproduct of California's draught problems). The bed was pretty comfortable, but he pillows were a little stiff. I enjoyed having a balcony -- sitting out in the amazingly fresh air was nice. The wifi speed was good (and free), and the TV/Satellite service was ok (my remote didn't work properly so that was a little annoying, but not a deal breaker by any means). There is a nice little self-serve breakfast area....the food was what I expected - not great, not terrible. But did the trick before setting off for the day. And the parking was plentiful. We had no trouble finding a spot (most are "covered" as well which is nice). Overall I would say for the money that this a nice place to stay and would consider staying there again in the future. Overall I would say this a nice

    4
    « Not like all the rest »

    This is a quiet, well-kept place that is so different than any other hotel at which I've stayed. The double rooms made it more private, and the quiet neighborhood near the beach allowed for peaceful sleep and fast, easy access to fun.

    5
    « More Than Expected »

    Wow! I think this was one of the nicest Best Westerns we have been to and it exceeded our expectations. We had a King Suite and it was huge ... complete with a fireplace, enormous decks, TV sitting room, eat-in kitchen, decent sized bedroom area and bathroom. Plus, the finishes were quite nice, from flooring to kitchen counter tops. When we first arrived we even spotted a deer outside our deck! These are converted condos, parking was in garages and never an issue, the staff was very friendly and helpful. We stayed in a first floor suite, which as mentioned had a huge deck and overlooked a residential street that was very quiet. We look forward to returning and highly recommend this establishment.

    4
    « Excellent room, good stay »

    We've staying at several hotels around Monterey and Pacific Grove, but this one is my favorite. We got a nice room with 2 bedrooms, a King bed in one and a Queen bed in the other, perfect for the family. Plenty of free parking, free WiFi, free breakfast, no problem doing early check-in, everything about the weekend went great.

    5
    « Pacific Grove »

    Very clean comfortable . Staff very helpful. Centrally located so easy trip to restaurants, golfing, beach walks, ets. Quiet area so easy sleep - beds very comfortable. I would recommend this hotel to families, friends reunions, couples. Great value for large open rooms. Good breakfast selection.

    5
    « Best Stay Ever! »

    Hotel and Staff are fabulous, great condo style two bedroom hotel with free covered parking. Updated decor, flat screen tv's in both rooms, refrigerator, microwave, coffee maker and balcony. Great location close to everything yet tucked away for a peaceful stay. Free breakfast and ability to use computer and printer in business center priceless. thank you!

    5
    « Great Hotel in Pacific Grove, CA »

    Excellent place! Friendly staff, nice facilities, good breakfast, reliable internet connection, and proximity to my work venue made this a great location. The rooms were comfortable and bed was excellent. Bathrooms were clean and in working order

    5
    « Excellent rooms! »

    I love staying at this location! I've stayed on two separate occasions in two very different rooms. One room was on the top floor and had a vaulted ceiling. The other room was on the bottom floor and was a full suite with a complete kitchen and separate living room area. Both rooms were beautiful, spacious, and comfortable.

    3
    « Pretty location and close to Monterey whale watching »

    Our two bedroom unit was adequate and clean but a little smaller than we had expected and you had to access the second bedroom to get to the bathroom. Ok for a one night stay but could have been tricky for a longer stay. Complementary breakfast was good. Staff could have been friendlier. Well located for whale watching at Monterey - about ten mins drive away.

    3
    « No Screens for Windows, No AC »

    Although the actual rooms were decent, because there is no AC you must leave the windows open. But you can't because there are no screens. I asked the front desk about this situation and they said they couldn't put in screens until corporate headquarters allowed screens. Absolutely ridiculous. Monterey and Pacific Grove hotels have the affectation that they don't need AC (all the Seaside hotels have AC) because you can just open your windows. Well then, let us open the windows. I don't know anyone who would leave their windows open overnight without screens. This is definitely a deal breaker.

  • 3
    « Lots of stairs! »

    Stayed for 3 nights beginning end of Sept. Nice room with fireplace and kitchenette. The only issue is the number of stairs to get to room. All rooms require going up flight of stairs to get to door, no elevator. This can be difficult with carrying luggage and for someone with any disability. Also, 3 steps going from bed area to rest of room as well as a door stop that sticks out. Makes for a trip hazard when going to restroom at night. It is close to shopping, aquarium and restaurants. If stairs are not a problem for you, then this is a nice place to stay.

    5
    « Cozy hotel and great location »

    Loved the individual units and very quiet location of this hotel in a residential area yet very close to downtown and coast. Front desk was very helpful. Rooms were large, clean and very comfortable. Would definitely recommend.

    5
    « Wish we stayed another night! »

    We stayed one night on a road trip down the Pacific Coastal highway. It is a very nice quiet hotel in a residential neighbourhood. We were a bit concerned that we would be too warm as they were having a heat wave, but as it got darker it cooled off nicely and we were comfortable. The bedroom was large and it had a very large bathroom with lots of counter space. There was another room that had a fridge and microwave and huge area for suitcases. We enjoyed sitting on the balcony with deer wandering down below. We visited the aquarium but wished we had another day to see more of the Pacific Grove, Monterey Carmel area.

    5
    « Great stay! »

    Stayed last week at this Best Western. My brother and his wife and myself booked the 2 bedroom without the kitchen since we would be eating out. Room was very clean and no complaints at all about the service. Very quiet and bed was extremely comfortable. Had read the previous good reviews before I decided on this place. Breakfast had lots of choices and don't be swayed by the remarks about the small breakfast room. It is a decent size and besides that if it's crowded when you get there you can go outside and sit at the tables next to the nice koi pond or take it back to your room. Very close to Asilomar Beach and a quick drive to Cannery Row. I liked having the microwave in the room, it came in handy for our dinner leftovers the next morning. Ralph, the manager, was extremely pleasant and after a conversation with him upon leaving I felt he really cared about his guests. Would positively recommend this as a place to stay if you're going to the Monterey area.

    5
    « excellent »

    No a better place to stay in the Monterey Area! Feel like you could be in a campsite. great scenery and super quiet for some good rest. The rooms are large with all the conveniences you would ever want

    4
    « Great stop for overnight stay »

    Stopped here for overnight stay en route down west coast. A bit isolated, but well worth the find. Very scenic and offered great free breakfast. Rooms lovely. Very unusual and very clean. Would spend more time here on next trip. More than you expect from a Best Western.

    4
    « Very pleasant overnight stay »

    We stayed in a two bedroom suite, which was above the office. King bed, and queen bed. Only one bathroom, shower over the bath. Small balcony, which was pleasant to sit on and enjoy a glass of wine. Frig, microwave, and kitchen sink, coffee maker. Ceiling fans, no a/c, but it wasn't needed. We were able to leave the window open to get fresh air. Parking was easy. The lady in the office was most helpful, giving us directions (and a voucher) to the local seafood restaurant which was a 5 minute walk away. We wanted to leave early the next morning, so were the first to breakfast, and it was more than adequate. Liked the boiled eggs. Our only negative was the ceiling fan in the bathroom - it came on when the light was turned on and was very noisy. I mentioned it when we checked out, and we were told it would be looked at and rectified. Free wifi was just ok. Would stay again if in the area.

 

Getting to the hotel ...

All directions
·From: Highway 1. North or South take Highway 68 West to Pacific Grove which will turn into Forest Avenue. Continue on Forest Avenue and make a left on Pine Avenue until the dead end, then a slight left turn onto Dennett Street and two blocks down to the BEST WESTERN The Inn & Suites Pacific Grove. ·From: Monterey Bay Aquarium. Come up to David Avenue, make a right on Forest Avenue and go down to Pine Avenue and make a left until the dead end, then a slight left turn onto Dennett Street and two blocks down to the BEST WESTERN The Inn & Suites Pacific Grove. ·From: Monterey Regional Airport. Take Henderson Way and Garden Road to Highway 68 West. Take Highway 68 West to Pacific Grove which wil...

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