BEST WESTERN The Jersey Arms Hotel,  Oxford

3.0/5  - based on 186 guest reviews.
Middleton Stoney, OX25 4AD, Oxford, Great Britain - See map
+44 1869 343234 +44 1869 343565

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1 adult

 

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  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
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Ten miles away from Oxford, yet a world away from the din of daily life in Bicester, BEST WESTERN The Jersey Arms Hotel is arguably one of England's finest country inns, and indisputably the best located. On the edge of the Cotswolds which boast plenty of old inns, but few can rival the charms of this one. . . or its standards of friendly service! Good food and wine will settle you into your stay, Bicester Village discount shopping centre lets you nip back to normality for a short while just three minutes away by car, before you rejoin us in a tranquil retreat to enjoy peace and quiet once again. Picturesque villages, rolling countryside and market towns all wait, as do the beautiful colleges of Oxford, exciting cultural attractions and the birthplace of Winston Churchill, Blenheim Palace! *The hotel reception closes at 10:00 p. m. Monday to Saturday and 9:00 p. m. on Sundays. If arriving after these times, please phone the hotel one hour before closing at 01869 343234 for your details. Please note the bar and restaurant will be closed December 25th and 26th.

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Room 1

Guest reviews


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based on 186 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
39
Verygood
 
52
Medium
 
35
Poor
 
31
Horrible
 
29
Business Business 69
Couples Couples 64
Family Family 11
Friends getaway Friends getaway 21
Solo travel Solo travel 12
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN The Jersey Arms Hotel,Oxford
  • 5
    « I shall visit again »

    This 800 year establishment is located in the the picturesque village of Middleton Stoney. I had been interested in reading this village is also mentioned in the Dooms Day book. A vast amount of history, and the hotel and additional facilities are welcoming. The rooms are clean and well maintained. The food had been to a very high standard, and the owners and staff are very friendly. I am thankful to all I met, and shall be back to stay again.

    1
    « Bad everything »

    Beer bad dinner bad breakfast bad and room bad.... staff not to bad ... beer flat and very little choice with 3 draught beer choices .. the flowers beer was flat .. changed for something slightly better .. chicken dinner , chef should call it a day, chicken was tough which complimented the flat beer ... breakfast was sent back as they didn't defrosts the sausages so the beans were just as bad ... the room or hotel is on a junction or cross roads with two busy roads so I could count the cars passing til about 4 in the morning .. never go back ever

    4
    « pleasant weekend »

    My wife and I have just had two days at The Jersey Arms. We used it because it was a short drive to Bicester Village, and only 10 minute drive to the park and ride for Oxford, Which the owners wife advised us to use. We had dinner on the Friday night, which very well cooked, the two German girls were very chatty. Good breakfast, better presented that the one the food critic had at the Randolph Hotel in Oxford last week judging by the pics. Our room was very clean. Its an old building which is very quirky, which we found to be very comfortable.

    2
    « Poor Best western »

    A 13th century building, not much to look at from the outside but has some interesting history. On arrival had to wait to be acknowledged. We were directed to our room which cost us a little more due to having a larger bed!. It was located in the annex, and was a large room. It was cold as the radiators were only mildly warm, and the wall thermostat did not work, however there was a small electric radiator, but did not make a lot of difference to the overall room temperature. The bedroom was clean and well decorated. The concern I had was that there was a deep step going across the full length of the room causing it to be at a split level, and in my view not wheelchair or disabled person friendly. The room was beside a busy room and although double glazed you could hear the traffic loudly especially as close to traffic lights at a busy junction. The evening meal was ok, breakfast very basic, had to order cooked breakfast and then told ?sorry no sausages'!. They cannot supply decaffeinated tea, the waitress staff not very attentive, had to ask twice for cups and saucers at the breakfast table. Meal and breakfast (Continental £9.95, full English £13.75)overpriced. Bedroom in its location also overpriced. No other facilities you come to expect with BW hotels and not our best experience. An interesting visit but will not be returning.

    1
    « Worst Western ever! »

    Staff unfriendly, food appalling, towels dirty! Do not book to stay here!!! The first impression of the good was ok, but this is a lovely setting spoilt by tatty decorations and neglect. I was given a suite with a ground floor sitting room and a 4 poster bed. The light for the stairs only worked from the switch upstairs. The evening meal was very poor - I made the mistake of having duck, so though I'd play it safe with an ice cream desert, but apparently event that was beyond their capabilities - as the ice cream had obviously melted in parts and was re-frozen and the biscuit served with it seem to have been vulcanised! Getting up in the morning I decided to have a bath, but quickly changed my mind when I saw the state of the towels - dirty marks on both hand an bath towel. Breakfast was only mediocre but the worst aspect was the staff attitude when I tried to complain. To say they were unconcerned is an understatement. They actually couldn't have cared less.

    1
    « Book in at your peril »

    If you want to step back in time to lousy, non existent service with no mod-cons, not even coffee/tea making facility in the room, never mind the laissez-faire attitude of the staff - go ahead check in, repent at leisure. Honestly I fail to understand how a Best Western hotel on the outskirts of Bicester which is now being developed and is easily reachable by train can fall to this standard, Get your act together or sell the property - it would make a great little boutique hotel.

    3
    « One night stay to visit Bicester village »

    The room was clean and comfortable. Comfortable kingsize bed. The evening meal was very disappointing. The breakfast was very good. The staff were friendly and accommodating. Mini bus pulled up outside our room (10) at 2.30 am. Lot of talking and engine running for half an hour. Maybe not hotel's fault but could have parked somewhere else.

    2
    « Business visit »

    Management staff not very welcoming however bar/restaraut staff, who where of foreign nationality, very nice so maybe a lesson could be learnt. Local taxis driver advised me that the hotel is avaioded by most locals as the managment have driven them all away due to their attitude etc. Overpriced on all items especially the drinks and food is not freshly cooked unless you count microwaving. Rooms quirky and not worth the cost, I'm only 5ft10" and the botton of the top frame came to the bridge of my nose so had to stoop to get into the room. Facilities ok good pressured shower but very noisey.

    2
    « Stay »

    Had stayed here before no change in fact everything is dated prices in bar over priced 2 Bombay gin and tonics £12 had the same drinks in a far better hotel earlier in the evening £9 Breakfast very bland nothing much to chose from this could be sorted easily !!! Traffic passing as hotel right on main road so could not open windows very stuffy room Well I have marked it down as I would only stay here again if no where else needs a complete make over shame really as it could be a great little hotel !!!

    3
    « Pub Restaurant turned Hotel »

    Stayed in room 12. Heavy smell of mothballs on arrival. Room clean and basic facilities nothing special. Bathroom tired and repairs needed to bath end. Bed was King size and comfortable. Service stopped at 10pm so when we rolled home at 10.05pm we were not to be able to get a drink at bar. We paid 99 pounds but breakfast not included....this was an extra 9 pound each. We declined !! Went to Bicester and enjoyed morning breakfast in the square for total of 8 pounds

  • 3
    « Quaint »

    Nice hotel close to M40 and Oxford, clean rooms with appliances, restaurant serves very good homely food and bar very accommodating. I stayed in rooms to rear across a yard which was very quiet and the bed was very comfy. Not sure as I would want to stay longer than a few days as nothing else within walking distance

    5
    « Really enjoyed »

    A lovely pub type atmosphere with lovely food. Was looked after by 2 lovely staff Natalia and Yami, who were the perfect hosts going about there jobs with smiles on there faces. I would defiantly return to this hotel if my travels bring me this way again.

    2
    « Not Great »

    Down for a business meeting so decided to stop here as it was near to the meeting and Best Western hotels are usually pretty good. This wasn't good at all. Check in was very good, lovely young lady sorted everything out quite quickly. Was put in Room 1 which was near the road but seemed ok for one night. it wasn't until later that the problems started. Went out to eat and on arriving back went to the bar to get a drink. Only to be told by the member of staff behind the bar that she couldn't serve me as she was new and didn't know what to do. eventually after about 10 minutes waiting she went to get a member of staff that could help. Returned to my room and noticed that it appeared that the light through the window was as bright as the sun earlier that day. Turns out they have bright up lighters outside the hotel. Not the best idea when you are trying to sleep and even with the curtains shut it makes little difference. Another thing was the bed. I am impressed that they could get a matrass with so many bumps in it. Obviously I have been to the wrong places in the past as even for me this was new. The pillows were as bad. Also it would be nice if the cleaners would check the bin in the bathroom. Mine was full of rubbish which at best is sloppy. The other thing that really got to me was when I wanted to nip out about 10.30pm. I went out my room to find everywhere was pitch black. The staff had turned everything off in the bar and reception area and it was very interesting trying to find my way round in the dark. This was even more annoying considering the light coming from outside, in my room, was like daylight. Next morning went down for breakfast to be greeted by the lovely young lady who checked me in. she was again very helpful and I would say the breakfast was excellent. Only annoying thing was when I went to check out. I booked the room as a single occupancy but the automatic billing system tried to charge me for 2 breakfasts. Again the young lady on reception sorted everything out. Not really sure what to say about this hotel. I would definitely refuse a room near the front of the hotel if a stayed again. I would also talk to the evening staff about what should and shouldn't be done before they pack up and go. And finally I would like to recommend the lovely German Girl who works in the day. She is a credit to the hotel and only wish I could remember her name

    4
    « Friendly staff »

    Stayed overnight, couldn't fault it apart from the road noise, this could be cured by double glazing but I've a feeling that the building is probably listed. The girls on duty were really friendly and a pleasure to deal with. Nice food also! All in all I would recommend a stay here as it's fairly central for Oxford, Blenheim Palace, Silverstone, and lastly Bicester Village (if going to The Village have a word with your bank manager first though??).

    4
    « Historic Oxfordshire Inn »

    Ideal location as we were attending a local event the following day. Historic building, comfortable room, bit of noise from room above, expected in an old building. Dinner was good, if a bit overpriced, breakfast very good, nice spread of cereals etc to start and hot dish cooked to order, best bacon I've had for ages, very good breakfast service. Sited at junction of two busy roads so expect some traffic noise if windows open on to the road, although it didn't affect our ground floor room. Small and homely Inn, not the usual Best Western type of hotel.

    1
    « Bring your own prawns »

    Having now stayed twice through work I hope never to go back, dirty rooms, dirty cutlery, dirty plates, glasses and cups, unable to get an early breakfast, ran out of draught lager, no traditional hand pulled beers with a written apology on the bar, room very noisy and hot due to the radiators being on all night and to top it all off they run out of prawns by Wednesday so no prawn salad, no hot spicy king prawns, no spicy prawn spaghetti, ran out of steak and kidney pud from what is not a big menu etc, etc

    3
    « Convenient but noisy »

    More a pub with rooms than a 'proper' hotel. Being on the front of the hotel it was very noisy from the traffic speeding past. As it was very warm I had to have the windows open as there is no air conditioning so I had to put up with the noise from outside. The food was good but the choice fairly limited. I didn't have breakfast as it doesn't start until 7.30 and I had to be away before 7.00 The shower was a bit pathetic. It took ages to run warm and only produced a drizzle. The internal walls are fairly thin so I could clearly hear the neighbours TV when I was trying to get to sleep.

    4
    « Charm, character, warmth and tranquility. »

    The background to my stay a couple of nights ago was a long, wet, dreary drive from the north of England to catch a morning flight from Heathrow Airport to the Far East the following morning. Having experienced enough zombie-like airport hotels to last several lifetimes, these days I look to overnight somewhere just off motorways, yet readily accessible to the relevant airport, hopefully with charm, character, warmth and personality. My first stay at The Jersey Arms provided all of the above. It will not be my last.

    5
    « An excellent stay »

    I booked this hotel as a place to stay after a shopping trip with friends to Bicester Village. What a charming hotel it is- full of character and very welcoming! We chose to have dinner on arrival, the menu choices were excellent and reasonably priced. I chose the curry which was delicious. Our rooms were spacious and clean and didn't lose the character an old hotel should have. We had a brilliant nights sleep in comfortable beds with quiet surroundings. In the morning there was a good choice of breakfast which we enjoyed with cups of tea and orange juice. Myself and friends thoroughly enjoyed our stay at The Jersey Arms and will be back after our next shopping trip!

    5
    « Great hotel/location »

    I have been going to The Jersey Arms Hotel for a number of years. I have to say this hotel has been consistently brilliant every time I have stayed here. The service is top notch, along with great food. I definitely recommend the curry; it was beautifully cooked. The hotel is full of character, and it is clear to see that the owners are proud of what they have. The location is superb! The hotel is situated 5 mins from Bicester Village, and only an hour away from London. Whenever I am in the area, I would choose this hotel over a travelodge or a Premier Inn. I have read previous reviews where the hotel should be modernised. However, by modernising this hotel, you would lose its charm and character. Those reviews add no value and by the sound of things have a chip on their shoulder. Good work, and I will see you again The Jersey Arms!

  • 3
    « Jersey Arms not as I expected »

    Hotel was clean and tidy, problems with wifi not connecting, shower not good, power cuts but not the hotel's fault. Restaurant good, food good, staff very good, just not quite what I expected somehow.

    4
    « one night stary »

    As a group of 4 we had 2 suites, both lovely. We had dinner, which was served by friendly waitresses, and we all really enjoyed our choices. Breakfast was part self service and part served, which was very good. We had a drink and sandwich in the bar when we arrived, at lunch time, all of which were as you would expect. I have read the previous reviews, about the quietness - just what we wanted, and expected from a 2 star pub. We had personal friendly service. The restaurant was olde worlde, with oak panels - lovely atmosphere.

    4
    « Great place for an overnight stay »

    A clean and friendly country inn / hotel, with a great restaurant, some rooms do suffer with raod noise, dueto being on a traffic lights junction. Nice courtyard garden with tables and chairs when the weather is nice. Personally I like the fact the whole hotel is completely no smoking but realise that might not suit everyone. The rooms are in general large with seperate en -suite and well appointed. My room was on the cool side but the electric heater soon sorted that. Dinner was really nice, I had the salmon and coriander fishcakes which was delicious, but I didn't have room for anything else. Breakfast this morning was freshly cooked and set me up for the day

    2
    « Not what I would expect from Best Western »

    I stayed at the hotel 1 night. When I arrived, I specifically asked at reception if my travel agency booking included breakfast and was told it did. However, the next morning on leaving I was told that it did not because the printout said so. When I pointed out to the lady that I had been given two different messages, she was inflexible. It left a feeling of the right arm doesn't know what the left arm was doing. I also took a bath in my room only to discover that there was no towel in the bedroom after I was in the bath. The bath was fine but it's condition was poor - it looked like someone had broken it. An unpleasant experience overall for the price point.

    2
    « A poor experience »

    I walked into the open hotel bar early on a Sunday evening and it was empty without much evidence of any activity. Eventually a bar-attendant arrived and I asked what beers were on draught? She went to consult her Manager and came back to say they were serving "only hotel guests" on Sunday evenings. There were no guests evident except myself (decently dressed) and no notice of the Sunday policy. This was my third "incognito" visit over two years and the welcome has always been a poor one. The place really does not deserve to succeed in my experience and to achieve the required improvement I recommend you to give it a miss. WB

    2
    « The Marie Solest »

    I arrived at the hotel, there was no one at the reception, I had to wait 5 minutes. I then went to the restaurant it was empty but there was no one around. Eventually I was asked where I would like to sit, the table was partially laid with some odd cutlery from the previous occupants, the server said that she would relay the table, what she meant was that she would give me a knife, fork and spoon but the rest of the disarray on the table would remain. I had what was perhaps and possibly the worst chicken Caesar salad I have ever had in my life!

    4
    « Pricey But Comfortable »

    We had a christening to go to on the weekend we stayed and it was the only hotel with a room available.After reading the reviews across several sites, I did think that I'd made a mistake by booking into this hotel.Thankfully all fears were brushed away when we checked in. The staff member that checked us in was pleasant (she's French, not sure about the other reviewers commenting on Eastern Europeans). The room was a large size as was the bed, which was also very comfortable. The fan in the bathroom was very noisy and very annoying. Admittedly, we didn't use any of the facilities (Bar etc) to comment on. My only complaint about the Jersey Arms was the price I paid for the room. I'd expect to pay £45-60, not the £89, which didn't even include breakfast! If I was staying in Biscester again, I'd seriously consider staying at the Jersey Arms again.

    4
    « A pleasant stay »

    My wife and I stayed here for New Year as we were attending a party in the village. The hotel was very quiet - I think there were only 2 or 3 rooms occupied - but the staff were very friendly and served us a superb cooked breakfast in the morning. The room was fine - not the poshest of places but it was good value for the price and had everything that we needed. Will definitely use again when staying over with our friends.

    4
    « Winning the battle - a venerable old inn v modern expectations. »

    Donald and Helen Livingston have owned this ancient inn for 30 years. Situated a few miles north of Oxford it does not lack competition so it must combine its ancient charm with modern facilities. That difficult task has been well progressed. It has operated under the banner of Best Western for the last 8 years but it has retained its family ownership and style. The beds are comfortable and the bathrooms well appointed. The food is average and the staff delightful. One really wants this David to succeed in the face of more soulless Goliaths.

    5
    « Best Western The Jersey Arms Hotel, Oxford »

    800 year hotel with character only minutes from Oxford. A very picturesque place to stay in the heart of the English countryside. I would recommend this to anyone but you would need to have a car to access Oxford, Bicester, Warwick or Sratford

  • 5
    « Very friendly service, Everything we needed for our short visit »

    Stayed here overnight on my husbands birthday to coincide with a visit to Bicester Village, it's a lovely quaint hotel & we received a very warm welcome on checking in. The manager was very helpful & kindly ordered us a taxi on request, whilst waiting we had a nice drink in the bar, again the service was great. We didn't eat here as we had our day & evening planned already but next time we will, we planned to have a drink in the bar upon our return but we were too tired but the atmosphere seemed very good in the bar when we passed through. The rooms were clean, had everything we needed & the bed comfy, no complaints atall, breakfast was very well cooked & plentiful & I loved the traditional decor in the breakfast room. We were both very happy & will return

    3
    « Very English countryside - circa 1950! »

    This hotel is a 15 minute taxi ride from Bicester North station, but way in the middle of the countryside, so not walkable if you want to visit the retail village. It is also a country pub although, rather oddly, there was no one drinking in the bar apart from hotel guests on the night that I stayed. The rate via a work's agency was £104 for bed and breakfast. I was up-graded to a suite. I am not sure why. Perhaps it was the last room available. It was OK but all very dated. They could film an episode of Miss Marple and not have to change a thing! Even the sofa must be from the 1950s, as the springs had definitely sprung. There was a TV in the sitting room but none in the bedroom, annoyingly. Although there was a bedside radio. There was an iron in the wardrobe, but no ironing board, oddly. The desk light also didn't work. There were tea and coffee making facilities, with biscuits. The toiletries in the bathroom were attached to the wall. The suite was clean. Dinner was reasonable, which is a blessing as I am not sure what else is in the area. But I ordered a double whisky to round off my meal and it cost £11.40! Breakfast was good.

    3
    « Not a bad spot »

    located near to M40 the hotel is well situated. The room was clean and tidy and large enough. I dined in the restaurant, certainly not gourmet food but what I had was fine, well presented and served nicely by the bar/restaurant staff. Breakfast was ok, a limited selection but what i had was good, the dining room for breakfast was also nice, it felt quite old woldy. parking was available directly across the road from the hotel, all in all not a bad spot. My only criticism was the "welcome", I felt the lady on reception couldn't really care less if I was a guest or not. I then had the pleasure of dealing with her over the phone about a query I had once I had left the hotel and to be absolutely honest found her to be off hand and quite arrogant

    4
    « A hotel with some character, not a bland boring chain hotel! »

    I was aware of negative reviews before I booked to stay here but learnt long ago to have an open mind & see how things are for myself. As far as someone's review concerning weak tea, well on the breakfast table there is a box of different teas (including fruit ones) so why didn't they pop another tea bag in the pot! So to my stay. We firstly missed the car park opposite the hotel and it's clearly sign posted and big! The front door to the hotel was open but most of the time we used the back door through the courtyard, reception is situated towards the back someone will hear you enter & shout hello! We were in room 5 over the courtyard and had no problem with traffic noise, if you stay at the week end I don't really think it will be a problem. Our room was very 'quirky', when you opened your door there were few steps leading up into a large room and we had a king sized bed. We had a fan for if you are hot & a heater so if the 2 radiators are not enough you can put this on (which we did) and it was snug and warm. We then had a few steps down into the bathroom. Tea & coffee making facilities and biscuits were in the corner of our room and the free wifi was fine throughout the hotel. We had breakfast & evening meal, not a large menu in the evening but the choice was more than adequate for a week end stay and my husband would also mention that the steak & kidney pudding was very good. Breakfast, help yourself to cereal, juice & fruit, English breakfast (£13.95) came plated (2 eggs, sausage, bacon, beans & tomato) and we had 2 slices of toast each in our own little racks. The two young lady waitresses were very friendly and we had no trouble whatsoever with language problems, you can also point and the word Merlot is the same in any language! I have stayed in 12 different hotels this year (for leisure) and it was very nice to stay in one which is an 'individual', each room is different, the bar & restaurants have character with beams and solid wood floors it's not bland & boring and exactly the same as other hotels in its chain. My husband goes away on business a lot & often picks a Best Western as he can't face weeks of hotels & rooms that tend to all look the same. OK it's not perfect, if go looking for faults you will always find something but we had an enjoyable week end. It's ideal for the park & ride at Pear Tree Oxford and we also walked to the church in Middleton Park which has the oldest door I have ever seen.

    4
    « Country English Aura »

    Delightful stay The moment I set eyes on it I loved it already. It is small but charming in all its olde English quiantness. There is a fireplace in the sitting room and dining room which comprises a dining table and sofas by the fireplace. The bedroom is small but comfortable and looks out into other little cottages in the village. The garden is placed with many wrought iron chairs and tables where you can enjoy the sun and bask in the village atmosphere. So near to Bicester shopping outlet which is just 5 minutes away.

    5
    « Very pleasantly surprised »

    I arrived at this hotel last night and having read recent reviews I was somewhat apprehensive. How wrong I was. I arrived late and was greeted at reception by one of the owners. The check in process was swift and efficient I informed the owner that a colleague would be arriving late and the owner made special arrangements to ensure my colleague could check in and promised he would wait up to ensure my colleague was checked in. He did this despite my colleague not arriving until gone midnight. I was directed to my room which was in one of the buildings in the courtyard. The room was clean and tidy and well appointed. I was particularly impressed with the power shower So many hotels have low water pressure and all you get from the shower is a dribble. No such issues with this hotel. Breakfast was served in the restaurant. The service was excellent as was the food. I chose to eat in the hotel in the evening. The restaurant menu was extensive and reasonably priced. I ordered garlic mushrooms and the chef was not afraid to use garlic The result was excellent. The main course I chose was a steak and kidney pudding served with vegetables and saute potatoes. The pudding was a delight. Tender steak and kidney in a really good suet pastry pudding with fresh vegetables and gravy. I have a very healthy appetite but could not manage dessert. The service was friendly and attentive. I would recommend this hotel and would question previous reviewers motive for the poor reviews they submitted

    1
    « Dirty, dated , and dis-organised. »

    Big mistake not reading the reviews before booking, this is a place NOT to stay. The staff, struggled to understand English , and they had no apparent support from the owners. The rooms were tatty and un-loved, with all the features of a 1970s B&b. Breakfast in the uninspiring surroundings of the dining room was ordinary. We kept asking for more and stronger tea, and we were never asked if we were happy or not. All in all, it looked and smelt like a place where the owners had long since given up, apart from taking your money that is. Find a Premier Inn and keep driving when you see the sign for the Jersey Arms.

    1
    « Totally lacking in charm »

    We booked our wedding guests into this hotel and we all visited the bar after our reception. The staff were so rude to our guests during the whole of the evening. We were told that the rooms were not paid for even though we paid for them previously, the member of staff was argumentative and asked us to prove we had paid, we had left the receipt at home as it is not something you would normally carry with you to a wedding. The manager of the hotel has an extremely bad and non customer friendly attitude and this is reflected by the staff response to customers. Only stay here if you cannot find anywhere else for miles and miles. Quite shocking service, the manager is working in the wrong industry and if I treated my customers in the same way I would be out of business very soon. The Jersey Arms ( Faulty Towers) was the only blight on our wonderful wedding day.

    1
    « Flabbergasted at level of non existent Bon Homie »

    Attended a wedding party there and was told that a room which had been already paid for wasn't - but it had been two days previously. No apology given, not even a smile. Girl behind the bar barely understood plain English so ordering drinks was painful. If the landlord has been in the hospitality business for forty five years, he has either given up or has lost the will to be a hospitable landlord. You would think that with a group of twenty plus people spending money across the bar would warrant some kind of warmth but none was forthcoming. In fact, at ten o'clock they announced the bar was closing...!! I run my own business and I believe in giving customer service so when I don't get it I really do feel aggrieved. I certainly won't ever be going back this unfriendly place ever again thankfully. AVOID........!!!!!!!

    3
    « Good Accommodation, Poor Food »

    Characterful old building, proprietor very friendly and we were pleasantly surprised to have a suite. The food was disappointing, sliced bread for sandwiches, main course of ham salad contained only leaves and half a tomato (8;95) and fish pie was bland with no accompanying veg (10.95) . The waitress struggled to understand English. Great location for Bicester outlet and Silverstone. We would definitely stay again but eat elsewhere.

 

Getting to the hotel ...

All directions
·From: Motorway M40. Take Junction 9 or 10, three miles to the BEST WESTERN The Jersey Arms Hotel. Ten miles north of Oxford, three miles west of Bicester.