BEST WESTERN Hotel Inn On The Bay,  Owen Sound

4.5/5  - based on 436 guest reviews.
1800 2nd Avenue E, N4K 5R1, Owen Sound, Canada - See map
+1 519 371 9200 +1 519 371 6740

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Restaurant
    Restaurant
  • Complimenary newspaper in lobby
    Complimenary newspaper in lobby
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 436 traveler reviews
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Who says you can't enjoy all of the beauty of Mother Nature and the convenience of local shops and restaurants at the same Owen Sound hotel? This BEST WESTERN Inn on the Bay hotel gives guests no shortage of pampering along with a fantastic location right on the shore of the Georgian Bay. Owen Sound is located where the Niagara Escarpment meets Georgian Bay so stunning views and fresh air are standard here. We're less than 10 minutes away from three beautiful waterfalls with hiking trails, so outdoor lovers and photographers have struck gold. This is one Bruce Peninsula hotel that never disappoints. Less than 20 minutes away from Sauble Beach, there are plenty of opportunities to soak up some sun and surf. This is the best choice for Sauble Beach hotels because we are right in the heart of this gorgeous region. We are also adjacent to the Bayshore Arena, where dozens of Owen Sound hockey tournaments take place every year. None of the other Owen Sound hotels can compete. Explore the view from the Chi Cheeman Ferry which operates out of Tobermory. Practice your golf swing at Cobble Beach, Legacy Ridge, or Stone Tree Golf Courses. Snowmobiling in Grey County is a real treat and this Georgian Bay hotel is the perfect destination for snowmobile accommodations with the hotel located right on the snowmobile trail. We have a partnership with Georgian College Owen Sound for all training courses. Our Hydro One rates for accommodations in Grey County make this the perfect location for Hydro One employees. We are the only hotel located right on the shoreline of Georgian Bay so you can enjoy spectacular views from our restaurant patio and conference center meeting space in Owen Sound. We are also the perfect location for all Owen Sound Weddings with a beautiful location, guestroom accommodations for guests and full catering services available. Book a spacious guestroom or meeting space at BEST WESTERN Inn On The Bay and get ready to be amazed!

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Room 1

Guest reviews


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based on 436 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
236
Verygood
 
134
Medium
 
41
Poor
 
10
Horrible
 
15
Business Business 95
Couples Couples 166
Family Family 113
Friends getaway Friends getaway 24
Solo travel Solo travel 6
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Inn On The Bay,Owen Sound
  • 5
    « Great Place »

    Great staff, close to the stadium and great beds. Restaurant is good for continental. We did not have dinner it was too busy. Close to the waterfalls which I highly recommend visiting. Free parking. The sofa sleeper is the new type which we found to be excellent.

    5
    « In town for OHL game »

    Great hotel - wonderful restaurant. The beds are always comfortable and I like the fact that you have to use your room key to access the floor. A little more pricey than most Best Westerns but worth it. The staff were very welcoming even though we were cheering for the visiting team! We had a great time and would come back again. There were two parties going on in the hotel and we never heard a thing!

    5
    « Very Scenic Location »

    The hotel is very clean with high class appointed decor. Very friendly and accommodating staff, Although it is away from the business section of the city, the view of the bay is very nice. It is relatively close to other scenic sites as well!

    5
    « Wedding »

    Rooms clean & fresh. Fabulous service. Lots of towels, extra blanket if you need it. The restaurant has great food. Wedding well organized, reception dinner perfect. Best Eggs Benedict ever. Thanks Best Western

    5
    « Excellent service »

    Due to a miscommunication there was only 1 room booked when there was supposed to be 2. Ken at the front desk took care of everything. The rooms were spacious, clean and updated. Some renovations were going on outside but the noise stopped quite early so it was not that disruptive. The beds and pillows were super comfy. The breakfast had a free continental but you could also order off the menu and pay the difference. The location is right across from the arena.

    5
    « Wonderful Thanksgiving at Inn on the Bay »

    My husband and I spent this past Thanksgiving weekend at Best Western Inn on the Bay. We checked in on Saturday the 8th and found our room quite clean and comfortable. We have stayed here before and had no complaints. All the staff are friendly and welcoming. The restaurant, Bishop's Landing is comfortable with a great view of the bay. I have celiac disease and have found the serving staff along with the kitchen staff very knowledgable about my need to be gluten free. Our server Melissa was friendly and provided great service. The continental breakfast is included in the price of the room and is great for everyone. I bring my own gluten free bread with me when I travel but I found fruit, eggs and yogurt available for me. My husband on the other hand, loves making the homemade waffles. I was calling him the "Waffle Whisperer" by the time we had to check out on the 11th. Our last dinner on Sunday, Monday, the 10th was served by Andrea who was very helpful when I asked about the gluten free seafood thermidor. My pasta was delicious and my husband's steak was cooked to perfection. With this past weekend being Thanksgiving, the restaurant was extra busy and the staff were always courteous and helpful even though they were running off their feet! Thank you to Megan who changed reservation times for us and kept our coffee mugs full on Tuesday morning before we had to pack up and leave. The hotel is in a great location with a lovely path along the waterfront. The fall colours in the Owen Sound area are spectacular. We can't wait to go back again!

    5
    « Wonderfully accommodating »

    We had a fantastic reunion at Inn On The Bay thanks to the friendly and accommodating staff. The environment was comfortable and clean and the suite allowed our group to be together and share memories and good times. The menu Shannon provided allowed all to dine without issue and with respect for the dietary limitations many had. Although the Inn was very busy that week end there was no issue with noise and all enjoyed a sound sleep. I would highly recommend calling Kara if as a group you want a wonderful week end together or just a lovely quiet night away. We hope to be back as a group in five years. Thank you for a wonderful week end. 10/10

    5
    « owensound best western »

    An amazing hotel right on the water close to downtown and all amenities , excellent service great restaurant on site, was on a private floor which always feels special .All in all a great place to stay.

    5
    « Wonderful! »

    Great stay! First time staying there and it will be the only hotel we stay at when we visit Owen Sound. Lots of parking, clean rooms, friendly staff, working wifi, yummy breakfast, beautiful view of the bay...Perfect! This hotel has the whole package!

    5
    « Impressed »

    When booking this hotel, we thought it was a bit pricey. However it was definitely worth the few extra dollars. I note one reader found the rooms dated. I was informed that all rooms have been updated. We were located in the tower which I understand is a new addition. Our room 365 had two king size beds and a fireplace. The room was large, well appointed with a comfortable bed, quality sheets and towels. Rooms 365 and 465 have the best view of the harbour since they have windows on two walls. We had keyed access to our floor. The rooms were well insulated but the keyed entry further ensured a quiet, peaceful evening. The dining room has an excellent view of the bay. A continental breakfast was included. It was buffet style with plenty of selections. Room service was limited if you wanted something light. Overall, we were most impressed with the cleanliness of the Inn and the courteous staff. There is evidence that everyone on staff is proud of their role in making the Inn a first class experience. There are no comparable Inns in the area in our opinion. For those not familiar with the area who have time to explore, do look into touring the various falls in the region. You will be impressed.

  • 3
    « Dated, but decent, hotel, but way overpriced for the location and service »

    I came here a few times for business. The staff were all fantastic, but the room was very dated. The hotel and the dining room were overpriced, so I would head elsewhere in town for dinner or lunch. It is a nice view to be on the bay. I would get a room on the first floor, if you have a lot to carry every day. The elevators are not convenient. There are laundry machines, if you so need. I was provided fresh pillows, sanitized phone receiver and remote control. That was a nice and comforting gesture.

    5
    « Excellent Hotel »

    Best Western Inn on the bay is an excellent hotel located right across the bay where you will get a beautiful view. The service is excellent, the rooms are very clean and with lots of space, very comfortable! We had a king sized bed, the room also had a separate sitting area where there was a pull out bed as well, with its own TV.

    5
    « Best Western Restaurant »

    This hotel offers a great restaurant with a diverse menu and quality food. They are extremely accommodating for all food allergies. I would highly recommend having dinner in the lobby restaurant if you are staying or not even staying at the hotel. If Andrea is working-you will get nothing short of top-notch service!

    4
    « Exceeded my expectations! »

    I have not stayed at many Best Westerns, but I was impressed with this one in Owen Sound. Stayed 2-nights as part of a wedding block of rooms (wedding was not at the hotel). Our room in the 3rd floor with 2 queen beds and a fireplace was fairly spacious and the bed was comfortable. Everything was clean and in good repair as well. Note that the 3rd floor is "private" and only accessible with your room key (not sure why this feature is there - might be to keep out the possible rowdy partiers and hockey players??). Unfortunately the weather was when when we had time to walk along the bay to enjoy the waterfront location. The included breakfast is make-your-own waffles, cereal, pastries, fruit, etc and quite good. You can also order off the menu. There did not seem to be much in terms of other food options within walking distance of the hotel (but we did not explore this much).

    5
    « Trip »

    We were on a fall get away and stopped at Owen Sound midway. My husband was sick so stayed in the hotel. The staff on check in and out were professional. The front desk was great to assist me in getting around in Owen Sound. As it has an interesting street system, to say the least... Didn't get to the restaurant for a meal but did slip in for a morning coffee before departure. Found out we could have the breakfast as take out, though we just wanted coffee. Nice touch. Nice that they have an exercise room and hot tub.

    3
    « Nice location »

    Friendly staff, clean rooms and an ok restaurant sum up this hotel. Had a lunch and breakfast in their dining room and both meals were above average taste wise for a hotel. A little noisy at night but that was due to a couple of weddings winding down. Pricey, but that is because it really is the only decent hotel in town.

    4
    « Pretty location, excellent service »

    My husband and I stayed here for 3 nights. The service was excellent - from the registration, to room service and restaurant service. A continental breakfast is included in the rate and there was a good choice of items. You could also order a la carte and had a $5 voucher towards your breakfast. Restaurant serves lunch and dinner as well. Each room as a small fridge. The rooms were very clean - although the 110% clean slogan is silly. Walking to town is possible but not close. Excellent location base for exploring the waterfalls or golfing.

    5
    « Excellent welcoming hotel »

    We spent a memorable 6 nights here visiting family and this hotel was the perfect base for our stay. The room was clean, large and a huge bed which was very comfortable. Breakfast is a choice of continental buffet or $5 off the a la crate choices with the most expensive item being $9.99 -$5 , so good value and huge portions. The spa area has lovely views of the bay and very clean with perfect temperatures. However, despite the good of above even better are all the staff - from our greeting at reception and throughout our stay every single staff member were excellent and nothing was ever too much trouble. We would definitely recommend this hotel to anyone and would not hesitate to return on our next visit to Owen Sound. Thank you to everyone for making our stay so great.

    4
    « Everything but a swimming pool »

    Beautiful room, view of lake, Quiet location with lakeshore walking path, Reprints of Group of Seven paintings in hallways, local artist's work on display too. Hotel looks new inside and out, sits on large grounds that are very well kept. Likely the best hotel in Owen Sound. First rate restaurant decor and breakfast.

    5
    « Best Hotel In Town to Stay »

    Every person was great, at reception, service, restaurant and the room was stellar with a great view of the bay. The restaurant is a must, as the foof is excellent with great service. Also the surrounding area with a foot path by the water was very enjoyable It is the best place to stay in Owen Sound and the only hotel right by the water

  • 4
    « Relaxing stay and very very clean room »

    Had a very pleasant stay a this hotel. Room was large, had views over the bay and very very clean. The flexibility to use breakfast vouchers for the buffet or towards a la carte options is a great idea and the quality was good. If you eat earlier, you do get more choice. Also used the whirlpool spa room which was lovely and warm. Restaurant dinner was also great although service was variable and portion sizes changed between 2 nights! The staff were mostly very friendly and welcoming. A very good hotel in a good location.

    5
    « Great location, Extremely Helpful Staff »

    We continue to stay at the Best Western Inn on the Bay when we travel to Owen Sound. We were there for 3 nights on the Labour Day long weekend, and had another great experience. The hotel is in a great location right on the water, the hotel staff is absolutely amazing and we had several very good meals in the restaurant.

    4
    « Best place in town »

    Very nice place, on the water, walking distance to downtown. Very pleasant. The onsite restaurant is a bonus after a long day on the road. The pathway along the waterfront is a nice relaxing morning walk. The Spa unfortunately was populated with children when I attempted to go for a dip in the whirlpool.

    5
    « Nice and Clean »

    We enjoyed our stay at the BW Hotel. Nicely decorated and very clean. Staff was courteous and friendly. Continental breakfast was included and is served at the Hotels restaurant, whose staff were neat and welcoming. True hospitality!

    3
    « Average »

    Stayed at the hotel for a wedding. Felt the price was quite high for the average quality of the hotel. I was neither impressed nor disappointed. The rooms were spacious and clean and the beds were comfortable. However, we found an article of clothing beside the couch that was left behind by previous guests.

    4
    « As expected »

    This is our second stay in this hotel. There is no disappointment, nor surprise. You get what you pay for and that is clean room, breakfast and comfortable bed. If you want to "keep safe" and visiting this part of Canada - Inn on The Bay is place to come. I love the view toward bay with nicely maintained lawn in front of the hotel.

    5
    « Best Western - Best Place to Stay »

    With the breathtaking views of Georgian Bay, Best Western Inn on the Bay is definitely the place to stay. The service is excellent and the cleanliness of the guest rooms is an A+ . Perhaps a little more pricey than some other places to stay in Owen Sound, but oh so worth it. Highly recommend.

    5
    « Inn on the Bay »

    Very nice hotel. Probably the best hotel in Owen Sound. It is very close to down town and the bay. The rooms are large and pleasant. The restaurant has plenty of gluten free and vegan selections for those with dietary restrictions..

    5
    « Newer Hotel on the Bay »

    This hotel is very well kept up. All of the rooms are clean and fresh. Free Breakfasts on premise each day. If you can use the coupon for the buffet, they will take $5 off your regular meal. There is NO POOL here. The water is close by and a trail will take you downtown. Staff was helpful, but they should have told us NOT to walk the trail at night and not to walk back from the downtown area at night. There is nothing going on downtown except for a few restaurants in the evenings. Daily a different story. Farmers Market when we were there, and some nice shops to stop in, when you can find them. Most are empty. Take advantage to stay here and go to the Bruce Peninsula as we did. Its worth it.

    5
    « In the Bay »

    This hotel has very friendly and courteous staff, they are always more than willing to help, their room are always very clean, their restaurant is high quality and the location is wonderful...at least in spring and summer.

  • 4
    « Very nice place to stay! »

    We stayed at this hotel for a vacation and an Antique Car Tour. The hotel made us feel very welcome. I really enjoyed the location, right beside the water. There is a lovely, and not too long, walk beside the water very easily accessed from the hotel.

    5
    « Nice hotel, great location! »

    Great hotel, good continental breakfast, good location. Was quiet and clean. The pool is really just a whirl pool so not that great to actually swim in. Right on the bay so the view is nice. It is a bit out of the way so it is quite quiet.

    5
    « Great hotel. Amazing staff. »

    Clean rooms. Friendly staff and accommodating to individual needs. Fitness room and hot tub were great. Beautiful location on Lake Huron. Make sure to have a meal at the onsite restaurant. We chose to eat at the hotel instead of going elsewhere as the food was delicious, reasonable prices and fantastic service. Very happy with our stay. Well Done!!

    5
    « Sunrise/Sunset over Lake Huron »

    Great Hotel with a good restaurant and bar. I don't think I can say enough good things about this hotel. We stayed for 6 days. We were part of a pre-1916 car touring group. This was our base of operations. The staff was friendly, accommodating and eager to please. The restaurant had good food at reasonable prices. The bar and patio very accommodating. The location of this hotel is on Owen Sound in Georgian Bay. Spectacular views morning and night. A friend brought her paddle board and took to the waters each morning and some evenings. There was also a great walking path along the lake. The path passed a beautiful botanical garden maintained by the Owen Sound Garden Club. A beautiful and varied array of flowers, shrubs and grasses. I walked through several times. Beautiful. There is also a playground for the children. Nicely appointed. A very upbeat hotel. Ready to serve. I would stay here again in a heartbeat.

    5
    « Inn on the Bay »

    Stayed 1 night (28/29 Jul) in order to visit Tobermory and do Lion's Head trail. Great facility situated on Georgian Bay with trails very close by and short walk to downtown restaurants. Good size room, clean and comfortable bed. Nice restaurant on site with view while enjoying our complimentary breakfast. Check in was a breeze, ready to go and attentive staff. Thank you for a pleasant stay.

    3
    « Great location »

    Hotel is situated on a very scenic bay of Georgian Bay. Lots of rooms and parking. Staff very friendly. Good jumping off point for Tobermory and Bruce trail excursions. Consider eating offsite. We did not have a great experience but may have been an abheration..

    4
    « Everything one expects »

    We stayed here one night. It is one of the best BWS we have stayed in. Our room was large, modern, comfortable, spotlessly clean and had a great view of the lake. Everything was spot on- friendly, helpful reception staff, great service in the restaurant at breakfast, and a great room. There is both indoor and outdoor seating in the restaurant - we didn't have dinner here but had a coked breakfast which was great. The motel is well situated for downtown with all the restaurants and shops being a short car ride away.

    5
    « Best View of the Bay »

    Best hotel that I ever stayed in in Ontario, Canada. From the time we checked in for our 2 night stay till we left everything was perfect. Loved the freshly baked cookies. Hotel friendly and professional. We had room 201, simply the best room in the hotel. Modern decor, spotless and the best view of the bay. I booked a room with the bayview and ended up with a beautiful suite. Leather furniture, like new, modern pictures, tv, window treatment and a bed so comfortable. Amazing room. Loved the breakfast option available. We had complimentary breakfast included. First morning we ordered of the menu, and paid the difference from the continental breakfast. The voucher is worth $5.00 off the menu, great deal. Second morning we had the continental breakfast which we enjoyed. Loved the coffee and the staff working we amazing and friendly. The hotel is beautifully situated on the bay with a beautiful walking trails, quietly located with lots of free parking.

    5
    « Great Location »

    BW Hotel was well situated - great view of the harbour/bay. Our room was extremely clean and a beautiful bathroom. Comfy beds. I'd highly recommend the Best Western Inn on the Bay. It was about a 15 minute easy walk to Downtown.

    3
    « Definitely over rated... »

    We stayed for two nights in July. Room 353 was fairly clean and average sized. Our room was non-smoking room but had strong cigarette odour. We weren't being asked about how our stay was during check-out. So I didn't bother to mention about the odour. Overall, our stay at best western on the bay was okay. But don't think we will return.

  • 5
    « Awesome place »

    Nice place, most of the time some party will be going on like wedding , bday party. So, try to book above the second floor facing the lake. Another 3 miles -- you will find all the places to eat. We stayed here for 2 ways to see Tobermory , sauble beach. Morning breakfast is average .

    5
    « Nice weekend getaway! Gorgeous views from whirpool! »

    Stayed here for two nights this past weekend with my parents. Check-in went smoothly with friendly service. Our room was nice, spacious, and cool (which was great during hot July days). Our favourite part was using the whirlpool with floor to ceiling views of the bay while we were in it. Nothing like watching the sunset over water while relaxing. The restaurant's food was delicious - breakfast both days was some of the best I've had. Nothing overly fancy, but really good. The hotel was a great base point for us to explore Sauble Beach and the gorgeous local waterfalls one day. I'd highly recommend staying here. We will be back for sure!

    4
    « 1 »

    We stay in Best Western on the Bay for 3 nights, it was really great experience, we like it, rooms were very clean, room service were very good, all staff was very friendly. Continental breakfast was included, we went one evening to BW restaurant to have dinner - was tasty and not expensive. Good location, near to Sauble beach, to Inglis falls and etc. Strongly recomended!

    5
    « The only place to stay in Owen Sound »

    This hotel is located right on the water of Georgian Bay and right beside the arena. Great location for taking in a hockey game or going for a walk. Downtown is a short walk. The staff is friendly and the hotel is nice and clean. The rooms are spacious and comfortable. There are lots of hotels in town but this is the best place to stay.

    5
    « It never lets us down! »

    We've stayed here a few times to visit family in Owen Sound, and are always so impressed with how well managed and maintained this hotel is. The setting is beautiful, right on the water, which you can enjoy whie eating at the restaurant. It's not often you can truly count on the quality of a hotel and staff, but this is an exception to the rule.

    3
    « There are some issues »

    The room was clean and the bed was comfortable. The view was the parking lot. My biggest beef is being treated like a second class guest. The bar/restaurant was unavailable on the day of arrival due to a reservation by a wedding party that essentially took over the whole hotel for the duration of our stay. The patio was booked, all the window - front tables were reserved on day 2. If this wedding party was paying a premium for all this attention I might understand why the rest of us were left to fend for ourselves. However, I think my money is as good as theirs but I had to look elsewhere for service. So beware if you should happen to book during wedding season. You may not get everything you think you should have access to.

    4
    « Nice place - great staff! »

    Just stayed for one night but it was a great location and the front desk staff were great. We came to the area to explore some family genealogy and this place proved to be a nice find as it was convenient to sites and the older part of town.

    4
    « Summertime Blues Fest stay over »

    Lovely view of the water, comfy bed, excellent continental breakfast, helpful staff. The only thing missing would be a shuttle to and from Kelso Beach. Cabs were extremely busy, and the 40 minute walk was a bit much.

    5
    « Great choice! »

    First time staying here but we were very pleased with everything concerning our stay. The staff, the room and the food....no complains or concerns whatsoever. Rooms are very clean with super, comfortable beds! I have long, thick hair so love a hotel with good water pressure in their showers. I was not disappointed.

    5
    « Very Nice Hotel, good view but no pool (Whirlpool and Therapy Pool/Hot Tub can substitute) »

    This Best Western is a very nice hotel, my room has a good view of trees and grass, free wifi is very good, free parking is also good. If you look at the picture, you might see a pool and a hot tub. The "pool" is a whirlpool that is small, warm and shallow. The "hot tub" is warmer than the whirlpool, smaller but the same depth. There were no lifeguards or staff members in the whirlpool and there are no lights in the room so it does get a little dark after sun goes down. The bathroom is in good condition and has some modern equipment. The fitness centre is small but does have good equipment. The bed is comfy and the TV is pretty good as well. The drawers have a natural pull when you close them. The Continential Breakfast is good. Who ever owns this location, must be into cleaning a lot, which is a good thing, but for a price. We paid $200 dollars because we were "desperate" for a room "close" to Tobermory and Collingwood.

  • 4
    « Great Stay! »

    Very clean room! A terrific night's sleep on an excellent mattress! Great service from a very friendly and efficient staff! So, of course we would stay again! Although there was a special event, it was surprisingly quiet....the room we had was set up very well to accommodate the quiet! We would certainly return here in the future!

    5
    « Always feels like home »

    Having to travel on business, it is often hard to make yourself feel at home in hotels. This has become my home away from home and the staff have always helped me feel like I belong there as opposed to just being a guest.

    5
    « Another Great Stay »

    Inn on the Bay is always upgrading and maintaining the property. This time I was greeted by new furniture in the rooms. New blinds and new carpet. The staff went way way past expectations and helped me to get a room when I really needed an extra night. They great me every time I walk in and take the time to talk. They really do care. That is what separates this BW from so many others I have stayed at. It is the best run and friendliest one I know. I really can't thank them enough.

    5
    « Not a thing to improve »

    ...that was my answer to the desk manager who asked"what one thing could we improve"? The room was very clean, quiet, and pleasant. For breakfast we had a choice of a very nice free continental breakfast or $5.00 off of other breakfast choices on the menu, all served in the restaurant with view on the Owen Sound. The staff was pleasant, professional and efficient. I highly recommend this hotel.

    5
    « Storm stayed at the Best Western . »

    Every one was so good to me . Room was clean and the bed comfortable .The view was good but was very stormy out so did not see too much . The breakfast was very good a lot of breakfast food to pick from and also the menu to look over so many choices . Coffee was good .

    5
    « Beautiful location! »

    First, the hotel staff were so friendly! Everybody who works at the Best western seemed to enjoy their jobs, it makes for a pleasant stay. The rooms were immaculate, but the amenities could have been a little better. The "pool" isn't really a pool at all. Other than that our stay was delightful. We ate dinner in the restaurant, the food was outstanding.The service was great! The restaurant was pretty busy, but the staff seemed to run a tight ship. We had Katie as out waitress and she was so personable and almost made us feel like family! Anyone staying in Owen sound this is the place you want to be!

    5
    « Wonderful hotel! »

    I can't say enough good things about this hotel. The view is gorgeous and close to downtown. Walking trail along the bay is beautiful. The rooms are spotless and in very good condition. Beds are very comfortable. The restaurant has an extensive menu and everything we had was excellent. The continental breakfast included had a great selection. All the staff was very friendly and helpful. I'm looking forward to our next opportunity to stay here.

    5
    « Lunch With A Wonderful Group »

    For decades my mother belonged to a choir: "The Singing Moms". Although they have not performed in years (most are in their 80s), they still get together for a lunch routinely. My wife and I were invited along, since we both know large numbers of the women and their spouses. The food was great; the conversations fueled by that food were even better. The view of the bay from the restaurant is grand.

    3
    « Clean and got the job done »

    We needed a place to stay for one night while in town for business. The location of this hotel is nice because it has a lovely path right along the water but if you want something walkable to amenities, there are others that would be a better choice. By car, there are many options close by. The room was clean (but small) and check in was quick. We needed a late check out but they insisted noon was the latest we could check out - we were very disappointed to find out that another person we spoke to was given a 1 pm check out for the same day -not sure why we could not get the same. The continental breakfast requires tickets that they give you at check in. We had 3 people staying in our room and were only given 2 tickets - I am not sure why. We did not bother to ask and one of us just did not have breakfast. This was the first time I have stayed in a hotel where I could hear the neighbours talking through the wall. They were not being loud at all but you could hear them with little difficulty, so if you are a light sleeper, you may want to keep this in mind. Overall, it was a clean and efficient place to stay with some nice amenities in a lovely location - but a bit pricey - but I am sure that price is dictated by supply and demand. If I was returning to the area I would probably stay here again.

    4
    « Weekend getaway »

    This is a beautiful property and location is amazing. The rooms and hotel is very neat and clean and staff is good too. The only thing I didn't like was their options in complimentary breakfast were very limited. Usually best western has better breakfast with more options. We took the a-la-carte breakfast from their menu and that was really tasty. It is almost like they keep it limited in order to sell from their restaurant.Overall experience was good.

  • 4
    « Newly Renovated Rooms »

    Enjoyed 3 night stay @ this Best Western. Location is right on the bay with plenty of scenic views and a nice walking path alongside. Continental breakfast is included & newly renovated rooms are comfortable and nicely decorated

    5
    « View on the Bay »

    We had another wonderful visit to Owen Sound that was topped of with a wonderful, relaxing and quiet stay in our beautiful suite at the Best Western Inn on the Bay. This hotel never ceases to satisfy our requirements when it comes to a comfortable bed and excellent service. We checked in with ease at the front desk to very courteous and obliging staff. The discounted breakfast was an additional bonus for us before our long drive home. Great service all the way around!

    5
    « Tops in Owen Sound! »

    This hotel provides the basic amenities plus a great quality restaurant on-site. The service & staff competence & friendliness set it apart from other hotels in the area. The hotel & room was very clean, and exceeded my expectations. The only negative I can comment on is that the fitness room could have more equipment such as a workout station. It has cardio equip. & dumbbells which is fine, but a station would offer a complete body workout.

    4
    « Beautiful spot, service and rooms. »

    Beautiful on the bay. Good breakfast, nicely appointed rooms. Best spot in Owen Sound. Recently renovated bedrooms, nice... Easy check in, local art for sale in the lobby. Great view in the restaurant.

    4
    « Very comfortable »

    Nice property with great team members. Rooms were large and cozy. Breakfast was very confusing. It said it was included and gave me a paper slip but when I went in nothing there really. Had a glass of juice and bought breakfast on the way to my meeting. No elevator.

    5
    « Atmosphere plus! »

    This is an impeccably clean hotel with a friendly and helpful staff that seem to love their jobs. I would highly recommend a stay here to anyone. The room is up to date, not in need of any repairs. The king bed is very comfortable, there is also a sofa, desk, fridge and an approximately 40" flat screen tv. The Inn is sits on the shore of beautiful Georgian Bay and is convenient to downtown.

    5
    « Excellent hotel! »

    You may pay more for this hotel but it is worth the value. From the moment you enter the hotel, you are welcomed with open arms. The rooms are grand, the free breakfast is great and the staff go beyond to make sure your staff is 100% satisfactory.

    3
    « Okay »

    When we checked in we were told we were at the best hotel in Owen Sound...maybe but that doesn't mean much. We found the room itself to be very clean, although amenities were poor, like worst toilet paper ever (thought I was in Eastern Europe) and the towels thin as can be. That said the public areas weren't very clean. The elevator had the same garbage on the floor in the morning as the previous night, the public washroom by the restaurant really needed a cleaning. This is supposed to be a non smoking hotel but people just smoke by the windows which open in their rooms and they go outside by the staircase, smoke and then it goes all thru the hallways. Staff were made aware but they don't say anything to those that are smoking. If you go on a night when the place is full of hockey fans then it's a rowdy noisy place. The breakfast was very limited-they try to get you to upgrade to order off the menu. There was very little fruit, for instance never a decent banana...one was there but rotten one morning, next morning one was there but frozen, and there was only ever one. For protein there was cold hard boiled eggs and that was it, so it was barely passable for a breakfast. The pool is different, (it's two hot tubs really)there is no swimming pool and the room is so small that it's uncomfortable if other guests are in it. There is a nice view from the pool room. I really felt that this place was overpriced, it seems to charge more because it has corporate clients come and that's what keeps them afloat, but really it was too much for what you get.

    5
    « Fantastic Stay! »

    My husband and I stayed for two nights on business. I'm not sure why anyone would not be happy with this hotel. Everything was top notch. The staff was welcoming and friendly. Right down to the housekeeping. The room was spotless, and the beds were very comfortable. The restaurant was very accommodating and the food was great! The included breakfast was more then enough. If you wanted to order from the menu it was discounted also. Besides the April weather in Owen Sound the stay was perfect!

    3
    « Great for business trips, not cheap. »

    Typical Best Western. Check in was efficient, room clean, restaurant average but closes at 10PM. Breakfast was continental and limited but enough for an early bite to eat. Didn't use any amenities as I was on a business trip and only there for one night. Bed was comfortable and view was the parking lot but if you luck out you might get one of the bay.

  • 5
    « Enjoyed a great stay at Best Western »

    Very accommodating. When we went to check in they had us in a room with two queens and I mentioned we were fine with only one queen and would prefer a quiet location. They were able to set us up with our preference. Our room was clean, perfect size and had a view of the water. The bed was very comfortable. Could not ask for more. Staff was very friendly. It has a great continental breakfast. We also had dinner there and I will say they have a great selection and the food was excellent. I know locals are known to come to just have dinner . Would definitely come back .

    5
    « excellent stay »

    four guys on boys weekend.....kitchener rangers and owen sound attack final game of the year....check in smooth and super friendly....rooms quite acceptable.....a hop skip and a jump across the parking lot and you are at the Harry lumley arena for the game....park you car and never move it.....morning continental breakfast was suitable....bagels, fruit, hard boiled eggs, coffee....saturday night after the hockey game, 1/2 price wings in hotel restaurant....good marketing on that one.....had lunch at hotel also....all items on menu were acceptable.....check out was just a swift.....will NOT hesitate to book the boys next road trip at the best western.....all good and thanx for the hospitality and great service.....

    5
    « Calm, Service Oriented, On The Water »

    I often head up to Owen Sound to spend time at the waterfalls and enjoy the local walkways by the water. The Best Western Inn On The Bay has some great suites that look out onto Georgian Bay. Just steps from the inn there is a walkway that goes both north and south along the shore with some nice areas to stop, rest and enjoy a sunset. I appreciate this inn for the breakfast buffet that's included in the room fee as well as the relaxed atmosphere. In the summer you can enjoy your meals at the outside patio, beside the water.

    3
    « Meh, can't say we loved it. »

    We went for a weekend, and it cost way too much for what you get. The rooms were nice, but done cheaply to look expensive, and it really didn't pull it off. Small too. We got a king luxury suite and it was a king sized cupboard. I can say it was clean, and we appreciate that for sure. Breakfast was paid for to a point, but if you wanted more than the cheap "days inn" style of breakfast, you had to pay. In Owen Sound, it is the only choice for a decent hotel, but it barely makes the mark.

    4
    « Comfortable & Clean »

    We love this place because it is so convenient to many things including the Bayshore. The rooms are warm, clean, comfortable and nicely decorated. Staff great and the lounge, dining room are close with good food and prices. Views are great, and it's a cool place to go for a walk or hike etc. Also, there is a breakfast voucher which makes it a great deal.

    5
    « VERY FRIENDLY STAY »

    My husband and I stayed here for 3 weeks and felt like family when we left. The staff made us feel very welcome and almost like family. Rooms were very clean and the food was DELICIOUS.

    3
    « Average Facility, Nice Staff, Best Property in Town »

    Stayed her as part of a leisure/business trip. My wife and I have stayed at a few different properties in Owen Sound and this is by far the best in town. However, be prepared to spend a premium for a hotel that while clean and well staffed is quite expensive for what it is. There is ample free parking and the front desk staff is very welcoming and efficient. The hotel amenities were quickly but thoroughly explained to us and we were in our room in less than 5 minutes. Despite being on the ground floor (rm 114) we did not hear much noise from neighbours. There were a couple of people yelling in the hallway at one point but other than that the room was quite quiet. Everything in the room was functional and there are ample power outlets. The furnishings are in reasonable shape but quite dated. We found the bed to be on the firm side but that's a personal preference. There was no view to speak of from our room but we hadn't requested one and only used the hotel for sleep. A huge negative for me is the stability and speed of the wifi. It frequently cut out and all but the siplest of web pages were very slow to load. Overall the property is decent, functional and people are friendly. You won't marvel at the luxury (unless you've stayed somewhere else in Owen Sound). I still think the hotel is over-priced but obviously people, including us, pay what they want.

    3
    « Short Business Stay »

    Not much to choose from in Owen Sound. A little over-priced for Owen Sound; everything just average. Good location and view of the bay. Restaurant/lobby bar need some decent wine selection. Did not eat there so cannot comment on food quality

    4
    « Comfy very nice room - Owen Sound Attack Special »

    We had a nice suite facing the Bay, comfy bed, nice chair & ottoman to watch TV, free wifi and free continental breakfast which was a lot more than we expected - waffles, hard boiled eggs, toast and the usual cereal, fruit, yogurt, juice and a good selection of tea/coffee.

    5
    « Great location and amenities in Owen Sound »

    It's so nice to be beside Georgian Bay. Small but nice spa/hot tub. Good food in restaurant. Pleasant and quiet rooms. Great staff. Easy location to access the shops and restaurants of the downtown core. Lots of free parking.

  • 5
    « Last minute "Staycation"... Highly recomended »

    We had been at this hotel 5 or 6 years ago and were happy with the service then. We decided on short notice to "use some points" and go see the "NORTHERN LIGHTS" of Owen Sound. Highly recommended! Go for a ride in a horse drawn carriage around the lights in the town. We were very pleased that our room was overlooking the river...what a pleasant surprise when we were just using "points". We used the credit, forgoing the complimentary "continental breakfast" and got "The BEST eggs benedict" yet, in the restaurant/lounge.

    5
    « Excellent stay!! »

    Lovely Best Western; great views on the Bay; fantastic hottub overlooking the water; fireplace suite; everything was perfect. Staff extremely helpful & pleasant; breakfast was continental, but quite sufficient, all fresh & delicious. Really beautiful spot and excellent hotel.

    5
    « Bravo, you treated us like paying customers using our BW Points »

    We often go to this location because of the wonderful staff and facilities. This time we used our BW points and were treated just like paying customers - hmm, Royalty! Yes, this location is just the best for friendly staff and great accommodations! Enjoyed the location of our room - near the hot tub/sauna. We had a wonderful dinner in the restaurant on site. Wow, great food! Seafood Thermidor and Lamb Sirloin were our choices and we weren't disappointed. Katie, our server was great! We actually had Katie as our server for breakfast too. Yummy Eggs Benedict. Dedicated staff. Great chefs with great food. Front desk staff were great! Gave us info on the hotel & possible upcoming snowstorm. We'll be back next year.

    4
    « Owen Sound In November »

    This is an average Best Western but it is too far from down town to walk. The complimentary breakfast was below par, however the staff services in this hotel was excellent They appear to really enjoy working here. The rooms are fine the beds are great and the internet is fast and worked very well. it was over priced for November and this location.

    5
    « Would stay here again for business or vacation - some tips in review »

    Was here for a conference and enjoyed the hotel. Most important to me is that a hotel be clean and in good condition - and this hotel is both. Phones and tv remote controls came clean and wrapped. The service staff for the conference were excellent - and even though they were serving a lot of people at once they had no problem with special requests. I have a very restricted diet and forgot to call ahead with a request - the chef prepared a good meal for me at the last minute. The next day when everyone else was eating buffet the server came up to me in advance and made some suggestions about food the kitchen would prepare for me. The bed was comfortable - although the pillows were large, and when I called down to the front to see if there was a smaller pillow or a feather pillow they had neither. Tips: * get a room on the lake side * splurge on a room with a hot tub * rooms with a fireplace were a bit bigger than rooms without fireplace * bring your own pillow if you don't like big pillows * bring walking shoes, there's a nice trail by the lake * there's lots of nature activities to do in this area - and also, for a blast from the past, Owen Sound has a drive in

    5
    « Always a happy customer »

    Super friendly staff, nice and clean rooms, comfy beds and great restaurant in the hotel and nearby. Pool is a little small but for business travel it's perfect for relaxing. Rooms are also fairly sound proof. There is also a walking trail behind the hotel along the water's edge.

    5
    « Owen Sound business trip »

    excellent customer -centered staff and very clean rooms nice view of Owen Sound Bay I ate breakfast lunch and dinner there and the dining room offered gluten free toast and pasta and one Gluten-free dessert . I would suggest they offer more fresh fruit and vegetarian options

    5
    « Definitely Recommend »

    We stayed at this hotel for one night on October 18th to allow for an early trek to Tobermory on October 19th. Check in was quick, and the room was very comfortable (King Size Room) with somewhat of a separate sitting area and looking out at the water. The service in the restaurant was amazing and they have a wide variety of food to choose from. We will definitely stay again the next time in the area.

    5
    « Mini Summer Vacation »

    Took my family to Owen Sound for a mini summer vacation. We booked this hotel because of its location and to earn loyalty points. I called early to see if they were ready for us and our room was available for an early check in. Our room was on a private floor where you needed a key to access the rooms, this was a bonus! Housekeeping was working on a room across from ours and I complimented her on how well she had cleaned our room, it looked fantastic. I was very impressed with our view of the bay and we had a great stay. I would definitely stay here again ??

    4
    « Pleased with the room, the view, and the price. »

    Lovely location! Clean rooms, pleasant staff, very comfortable bed. Odd little hot tub in the common area, uncomfortable if more than a couple of people in it. During the daylight, the walk along the paved pathway by the water is absolutely lovely! At night, it was sketchy; portions of the path were in pitch darkness and industrial zones.

  • 4
    « Nice hotel, right on the lake. Breakfast was included in the price »

    We stayed at this hotel with another couple so we shared one room and split the price. Check in was quick, and the staff was pleasant. Breakfast coupons are included and so is the parking. We had car haulers and there was plenty of parking. We will stay here again if in the area.

    4
    « Awesome dog friendly spot »

    I called last minute travelling with my Golden retriever. From initial point of contact to my departure the next day, every one I came in contact was very friendly and very helpful! The hotel was very very clean and quiet, even with a wedding going on! The spot is ideally located with a lovely walk nearby! I ordered in room service (of course dogs not welcome in restaurant), riser ice was quick, food was great! Beds were comfy, overall excellent hotel experience!

    5
    « Found the best »

    Found the Best Western on the way to tobermory. ... was a great stay. The staff was really kind and friendly... I was able to get my family in to a 2 room suite the 1st night and it was a awesome room with a great view of the lake. Second night had to shift rooms.... they where sold out but where able to squeeze my family in .... it was a great Idea to stay a second night even with a smaller room. The food was great ... the restaurant staff was super nice. Thank you all!! Just 1 item I would add to the roo.s would be a microwave. Thank you

    5
    « Overnight business stay »

    Great clean room with very comfortable amenities. Adequate breakfast included. Quiet sleeping conditions with air conditioning coming on occasionally very loudly . Simply turned it off and it was OK. Centrally located within walking distance of downtown shopping area

    5
    « Great Place To Stay In Owen Sound »

    Great hotel to stay at when in Owen Sound. Has a fantastic view of the water. Great ammenaties. Really good restaurant with a noce patio as well. Awesome breakfast,great value. Very clean and friendly staff

 

Getting to the hotel ...

All directions
·From: The South. Traveling North on Highway 6 and 10, turn left at 10th Street (East). Then turn right at 2nd Avenue East. The BEST WESTERN Inn On The Bay is located at 1800 2nd Avenue East on the lefthand side. ·From: The East. Traveling West on Highway 26, turn left at 9th Avenue East, turn right at 10th Street East, turn right at 2nd Avenue East. The BEST WESTERN Inn On The Bay is located at 1800 2nd Avenue East on the lefthand side. ·From: The West. Traveling East on Highway 21, turn left at 2nd Avenue East. The BEST WESTERN Inn On The Bay is located at 1800 2nd Avenue East on the lefthand side. ·From: The North. Traveling South on Highway 6, turn left at 2nd Avenue East. The BEST WESTE...

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