BEST WESTERN Hotel d'Arc,  Orléans 

4.0/5  - based on 216 guest reviews.
37 Ter, Rue de la Republique, 45000, Orleans, France - See map
+33 2 38531094 +33 2 38 81 77 47

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> Room 1

1 adult

 

Hotel advantages

  • Cocktail lounge
    Cocktail lounge
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
  • Free high speed internet connection
    Free high speed internet connection
  • Tennis court
    Tennis court
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TripAdvisor Traveler Rating
based on 216 traveler reviews
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Located in the heart of the historical and business city center of Orleans, The BEST WESTERN Hotel d'Arc offers you a warm welcome in an exceptional setting, typically representative of the Art Deco style. Compared to the old charming residences on the Loire banks and its manors, the BEST WESTERN Hotel d'Arc enjoys a privileged location offering all facilities: restaurants, cinemas, theaters, convention center, shopping areas, parking, railway station, public transports. Entirely renovated, the BEST WESTERN Hotel d'Arc allies charm, elegance, and comfort that will ensure you a pleasant stay. Our 35 rooms are entirely soundproofed and renovated. Sweet colors and thematic ambiances lead to all discoveries. All rooms are light, spacious and equipped with elegant and refined Louis Philippe furniture. Some of them offer a balcony. Enjoy your stay.

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Room 1

Guest reviews


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based on 216 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
64
Verygood
 
102
Medium
 
42
Poor
 
6
Horrible
 
2
Business Business 70
Couples Couples 87
Family Family 22
Friends getaway Friends getaway 13
Solo travel Solo travel 13
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Hotel d'Arc,Orléans
  • 4
    « Great Location »

    This hotel is located between the heart of the city and the train station. It is also on the same street where the tram is. Though without their own parking space, they provide you with a discount to park at a near by underground garage.  From here you can easily walk to most of the top attractions.  The amenities are fair and the room clean. We particularly liked the shower. Even the shower itself is a bit small, it has a nice shower head with plenty of water. The breakfast was a bit on the expensive side - comparing to all the other similar type of hotels we stayed - but there were plenty of choices of carb and proteins.  The hotel is in an old building. Although renovated, the floors were kind of noisy, especially if there were somebody staying in the room above you. Perhaps it would be a good idea to asking for a top floor room if you prefer quietness.

    4
    « Lovely hotel »

    We spent one night here and the hotel Was very comfortable, clean and accommodating. Wifi service was good. We didn't have breakfast opting for the bakery down the street . Yes the elevator is lovely! From another era! Hotel Is in a good location. We walked to the cathedral.

    4
    « One of the best old world lifts »

    The staff where most helpful. The car parking is too far from the hotel so drop your luggage off when you book in. The bathroom was small, but this was one of the biggest rooms we had on our France holiday. The air con didn't work on the hot night ( we opened the big windows for a breeze) we stayed, but we managed to sleep as the bed was comfy, the room was dated but lovely. The small old world lift is a must see & use.

    4
    « Lovely hotel, well situated »

    Pleasant city centre hotel. No parking but side street parking available about 400 metres away. Friendly helpful staff, clean rooms, nice continental breakfast. If you do choose to stay here you might find the entrance a bit difficult to find so look at the pictures and familiarise yourself with the entrance because it does blend in with all the shops surrounding it.

    5
    « Perfect location, beautiful decor »

    Used as a stopover travelling through France. Hotel is centrally located, friendly and helpful reception staff. The decor is lovely, especially the old fashioned lift and stairways leading up to rooms. Family room for 4 was spacious. Didn't pay for breakfast as there's a cafe just down the road which had cheap croissants, juice and coffee. Would thoroughly recommend the hotel.

    4
    « Ok »

    The hotel was ok but a little tired. Staff very helpful and location was amazing but there was a €12 charge for the parking which was quite a way away which I assumed would be free. Orleans is a fantastic city and this hotel is well situated to take the old town in.

    2
    « A very dissapointing hotel expensive and poor value for money »

    The hotel is located about a five minute walk from the main square however the photos on the website are misleading as it is only a small part of the building shown We were staying for one night whilst travelling to the South. The garage is a three minute dive away but costs 20 euros. I booked a superior room which was 125 euros and it was no bigger than a shoebox. I would hate to see a room that was not superior. The room was poorly furnished and had zero character add a further 33 euros for two breakfasts which we didn't and the 158 euro price tag was ridiculous oh....... and they told me this was the special Sunday rate. The manager?? was very helpful as it is very difficult to work out how you get to the hotel as it is in a pedestrianized location Just very expensive and disappointing There must be better in Orleans

    5
    « Best..We'll be back! »

    Great hotel, located in the centre of town shopping area and close to eateries and bars. We were upgraded to a better room so not sure what all the room types are like, I feel they all may be individual and different. The staff on duty when we arrived were efficient and helpful. The hotel has character and is pleasant throughout. The bed was comfy and the room clean and well equipped with coffee making facilities. Breakfast was ok, sufficient and plentiful. The coffee good. Hotel has parking but we parked on the street. (Arrived 7pm ish on a Saturday night and parking in street close by was free until Monday) I would stay again if in Orleans.

    5
    « A chain that actually tries. »

    Very impressed indeed. The hotel, which is very central, couldn't have been more pleasant to stay. We were given a fourth floor room which was very quiet indeed. The staff were extremely motivated and eager to make our stay as comfortable as possible. Thoroughly recommended.

    4
    « Not bad »

    I expected a little more from this type of hotel. Nobody helped me with luggage and i had to park my car on the street. Otherwise very nice space, althrough it was clear that it not really new. beds were very comfortable.

  • 5
    « Business Trip »

    Hotel presents a very beautiful Ambiente, very stylish renovated, ancient building the Rooms nice and very clean, but sounds of neigbour rooms can be heard. !!! Staff is very competent, helpful and very friendly Breakfast of high Quality and good selection offered

    3
    « Small room but Ok for a night »

    The hotel is very central. The room was very small and almost entirely filled by the bed and wardrobe. The bed was comfortable enough. The room faced the road so the noise from the trams was annoying. The shower was excellent. Breakfast was adequate. The staff were friendly and helpful.

    5
    « What an hotel!! »

    Absolutely lovely hotel, on the border of the area where all the bars and restaurants are. Parking us an issue, but the are easy directions and a hotel discount. Car access to the hotel is a bit of a fuss as well, driving on pavements and down tram lines. But that aside, the rooms are top notch, staff were amazingly helpful. Would happily stay there again

    5
    « Lovely, tranquil hotel in the heart of Orléans »

    This is a charming and tranquil hotel in the heart of Orléans, just a few blocks from the Orléans Centre train station and steps from the local tram. It is located on a pedestrian street, but cars can park briefly in front for check-in, etc. My room was very comfortable and light, with high ceilings and lovely details. The bathroom was very modern, and had been recently redecorated. Everything was charming and impeccably clean. The breakfast buffet included a lovely variety of breakfast foods, with omelettes and soft-cooked eggs, bacon, sausage, or other breakfast meats, cheeses, fruit, croissants and other patisseries, crêpes, muffins, and other little breads. In addition, there were several kinds of yogurt, and five or six kinds of fruit juice. It is the warmth and graciousness of the staff, however, which made my stay memorable. Special thanks to Coline and Juliette, who were particularly pleasant and helpful.

    4
    « Very good »

    I primarily chose this hotel because of its location and I can confirm that it is the best choice for short stays in Orleans - very close to the centre and most animated streets. Everything was very satisfactory, the rooms are quite spacious and well equipped, the bathrooms are very modern and beautiful and the staff was amazing - truly very welcoming, professional and helpful. The only negative point would be the poor sound isolation between rooms, I could hear the neighbor's tv and conversations but it didn't bother me too much. I would stay in this hotel again and I recommend it for both tourists and business travelers.

    3
    « Comfortable rooms, good location, beware the lack of weekend wifi! »

    We visited the hotel a while back and it was lovely, nice location relatively close to the town centre and the train station - however, the wifi wasn't working, and the member of staff on duty downstairs was a bit brusque in their explanations - in the end the problem wasn't resolved and we had to go out to use the free wifi in a nearby cafe. Still, a nice location if everything is working correctly, at least!

    3
    « Tired and claustrophobic »

    An old hotel with a musty atmosphere and furnishings. Our room was cluttered and cramped, the bathroom small. The elevator is ancient and tiny. The tired and claustrophobic ambiance turned us off having breakfast there. Parking is in a public car park a good distance from the hotel and getting car access to the hotel to load and unload luggage is challenging. No porter to help with luggage. Positives: the hotel is centrally located and staff members were friendly and helpful (which boosted my rating from 2 to 3). Cannot recommend.

    5
    « Couple on their way home »

    Charming hotel with charming staff! We loved Orléans and decided to stay an additional night, choosing Hotel d'Arc for that night was not a difficult choice. The breakfast was superb, a wide selection to satisfy all tastes. The room while small demonstrated an elegant and smart use of space, the bathroom and amenities were excellent, especially the shower. We would highly recommend this hotel.

    4
    « Lovely old fashioned hotel »

    This is a lovely old fashioned city centre hotel with good sized rooms and a comfortable bed. The bathroom are very small but there is everything you need. Reception staff were brilliant. Parking is a bit difficult but that is not unusual in a city centre hotel. Breakfast was lovely.

    4
    « Recommended for a long weekend break in Orleans »

    Great city centre location in a wonderful looking hotel. A short walk past shops, cafes and restuarants to the old square featuring statue of Joan of Arc and then just a little further to the fantastic cathedral. This hotel is a recommended base for a long weekend in Orleans.

  • 4
    « Right in the middle of action »

    This is a very good hotel for those who want to be in the center of action. It is located on a mostly pedestrian street. There are cable cars passing by the street. However, the hotel did a great job on blocking the noise inside the rooms. We were on the top floor facing the street and were able to sleep well. If you do have a car, be aware that there is no parking at the hotel site. The hotel has worked a deal with an indoor and safe parking garage at the end of the street where they are located. However, keep in mind that to get to the parking, one of the options is to drive the car onto the street to unload the luggage. In order to do that, one has to drive the car onto the mostly pedestrian street where the cable cars also transit. It is a bit challenging. The other option is to go straight to the parking and haul the luggage on the street competing with all the people walking there. It is a very busy street. So that was a bit of an inconvenience. In terms of service though, I was quite please. Check in and check out were efficient, room was clean, AC worked well, and there was a mini bar. The bathroom is quite small, but they did mange to put in a rain shower with great water pressure there. Bed was very comfortable. One quirky detail is the elevator which added a lot of character to the hotel.

    5
    « Very nice hotel »

    Stayed here one night with husband while driving Northern France - very helpful front desk staff, nice clean room with comfortable beds and clean bathroom with a rain shower. Breakfast in the morning very good - meats, cheese, yogurt, cereal, pastries, eggs, bacon, fruit coffee tea etc. Very close to the train station for us to get to Paris. Our only complaint was finding the hotel - it's actually on a side street with a small sign and a pedestrian walkway keeps you from being able to see it when driving by. It was worth the intial frustration once we found it.

    4
    « Staff were great. »

    Orleans was a fabulous place. The Best Western is brilliantly located in a pretty town street. The hotel reception staff were very helpful and friendly. Our room a junior suit was lovely decorated, comfortable bed although for a suite rather small. Breakfast was very disappointing the breads and pastries were very dry and hard, not worth extra money should be included in room cost.

    4
    « Excellent »

    By all means this place is excellent. Helpful and kind staff, great location and facilities. Toilets are small but it is france so I cant understand why someone would be bothered by that!! Rooms are good with a great view of the city. No regrets ar all.

    5
    « Well....OMG »

    We arrived and the receptionist Severine was amazing from the start. Where to park. Where to visit. The room was awesome and the vintage lift was a quirky but lovely event each trip. We loved Orleans. There is so much to do. And this hotel was right in the right place. On the main tram thoroughfare but quite and not at all noisy. Would start there again without hesitation

    4
    « Well-located Orleans hotel »

    The hotel is situated at the top of a pedestrian area, which can be daunting at first, but it is possible, if you keep your eyes peeled and your car well over to the right as you round the roundabout beyond it, it slip into the top section of Republique so that you can drop off passengers and belongings before parking under the central square for the discounted 12EUR for 24 hours in a secure car park! Once inside, you'll find the hotel still retains some character from its past, together with clean and comfortable rooms, which are air conditioned (well, mine was!). It also had the smallest, or should I say "compact" bathroom but it still managed to offer a rainforest shower. A very comfortable and surprisingly quiet night was passed to be broken by a very good breakfast. Now that I know how the car parking works, I'll be less intimidated and likely to return!

    5
    « Ideal stopover »

    Really good service from helpful staff, smashing, comfy bed and nice touch with free champagne in room. Location was right in middle of old part of Orleans,good for shopping and culture. The parking was safe and secure but needs more detail on entry on website.

    3
    « Great location but poor website and value for money »

    Room was fine but very standard. Tried to book in twice via mobile website through trip advisor and entered card details etc but then got into a loop asking me if I wanted to reserve, I chose this over booking.com because it was 10 euros cheaper but gave up in the end as the site simply did not work. The hotel were unhelpful about this but with a day to go, we booked through booking.com. Quite disappointed in all but the location. We didn't take the breakfast as it was overpriced too. Decent shower. I think we could have found better hotels in the area - good area as close to the restaurants etc but quiet.

    4
    « "Location...Location.." »

    We as a family of four had booked 2 rooms for one night on July 4. After plugging data Into GPS and wondering why the location would take me onto a pedestrian walkway also occupied by a tramline, I abandoned my American senses after my third try at finding the property and drove right up onto the sidewalk around 5 pm on a Saturday avoiding pedestrians bicycles and strollers. At the reception the clerk had advised me that this was perfectly normal and after checking in and leaving our luggage in the lobby I was directed to an underground garage park for my vehicle which also took some skilled driving. Room: Average size by European standards, wonderful and modern bath, good A.C. which was needed as there was a heatwave going. Bedding and mattress excellent. Location: Prime, walk to all major attractions, restaurants, museums within 10-15 min. Sunday Morning was a peaceful time to explore Orleans. Breakfast: Excellent worth every Euro...superb selection something for all. Staff: Good help with directions and friendly.

    3
    « Nice Service, Good Location, Average Room »

    We stayed here for two nights in May. The reception was very warm and friendly as well as helpful. The room was quite small but comfortable, however the bathroom was extremely small. The toilet was separate in what seemed like a very small closet. Fortunately we are not large people, taller or heavier persons would not have fit! The location was very good, near the train station and center of town.

  • 5
    « Welcoming and lovely hotel »

    We had booked Hotel d'orleans but when we turned up they had over booked so had booked us into this lovely hotel that were so welcoming and friendly which is just what you need after a 9 hour drive! Our room was fantastic and very French in decor, also extremely quiet. Loved the old fashioned lift and the music memorabilia everywhere. A hotel full of charm and history. We loved Orleans and will definitely be returning and recommending this wonderful hotel.

    5
    « Best Western Hotel d'Arc, Orleans, FRANCE »

    My wife and I were overseas for forty days and this is one of the two best hotels we stayed at. The staff were excellent and the room superb! We are most grateful to Mr. Christophe for the help he gave us. We ordered a meal and it was one of the best we had during our long stay in France. Ranjit Ratnaike MD It is conveniently located a few minutes from the railway station.

 

Getting to the hotel ...

All directions
·From: A10. Exit Orleans Center, direction Orleans center Gare SNCF. The BEST WESTERN Hotel d'Arc is just ahead.