BEST WESTERN Hotel Orlando West,  Orlando

3.5/5  - based on 262 guest reviews.
2014 W Colonial Drive, 32804-6908, Orlando, United States - See map
+1 407 841 8600 +1 407 843 7080

Destination

Dates

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> Room 1

1 adult

 

Hotel advantages

  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Outdoor pool
    Outdoor pool
  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
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TripAdvisor Traveler Rating
based on 262 traveler reviews
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The BEST WESTERN Orlando West offers 107 well-appointed rooms featuring free high-speed Internet and free long distance access. Other hotel amenities include a swimming pool, restaurant, lounge, and meeting room accommodating up to 45 people. Visitors staying with us experience a garden style hotel with knowledgeable service oriented staff. The hotel is ideally situated in the city of Orlando. Guests staying at this hotel will enjoy the surrounding lush foliage, ornamental garden style landscaping with premier shopping and dining facilities in close proximity. You will be glad you are staying at the BEST WESTERN Orlando West for its convenient central location. Easy access to exciting area attractions such as Walt Disney World®, Universal Studios®/Islands of Adventure with The Wizardly World of Harry Potter, Gator Land, SeaWorld®, Wet N' Wild, Holy Land Experience, and many more will make your stay enjoyable. Orlando is known as the City Beautiful and we hope you take some time during your stay to visit the many points of interest such as the Orlando Science Center, or the Art Museum at Loch Haven Park just ten minutes away. Enjoy a stroll down quaint Winter Park streets with its boutiques and shops, or stroll around Lake Eola with its beautiful fountain in downtown Orlando. Shop the many malls, such as Fashion Square, West Oaks, Florida or the Millennia Mall. Transportation is available with many cab services, AMTRAK, Orlando International Airport, Greyhound, and the local Lynx system. Enjoy your stay.

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Room 1

Guest reviews


in partnership withtrip advisor img
based on 262 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
73
Verygood
 
81
Medium
 
45
Poor
 
25
Horrible
 
38
Business Business 58
Couples Couples 53
Family Family 79
Friends getaway Friends getaway 37
Solo travel Solo travel 18
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Orlando West,Orlando
  • 5
    « Best Stay in Orlando »

    The hotel was clean and cozy. The employees were extremely nice and helpful. The hotel is the best choice in Orlando. I enjoyed a lot my stay there and will definitely recommend to all my friends that plan to travel in Orlando.

    1
    « NEVER stay here!!! »

    This is a terrible area to stay! We did not feel safe with only a chain on the door! Two double beds... One gave me a back ache! My daughter and grandson used the other. She was laying on the bed and when my grandson plopped down she was tossed almost off the bed! It was an accessable room that was mostly usable but there was black mold on the bathroom wall!!! It was late and I was just too tired to drive any further or we would have left!!!!!! I WANT MY MONEY BACK!!!!

    5
    « Very nice for the price and location a must stay place for any event by fairgrounds »

    Very nice inside and out staff is amazing always keeping up the rooms are nice breakfast was offered we stay here each time we go the fairgrounds for and event such as edbd or kinkfest and it's super inexpensive

    4
    « Visit to Orlando »

    Service from front desk was exceptionally wonderful as I am disabled and they helped me to check in and check out, especially in handling of luggage from and to my car. Only disappointment was the opening time of coffee shop (7:00 am vs 6:00 am), but I did locate an IHOP restaurant that was open.

    5
    « Nice Hotel »

    I been there for a few days, every thing was very nice, the room, the stuff, the food, the service. It is value of money. I got an upgrade from room to suite I see this nice from the friendly stuff. You can enjoy there. Also the location is very good.

    4
    « Surprisingly Excellent »

    Wasn't sure what to expect. Was surprised with how nice both room was as well as front desk. Reasonably priced. Highly recommended. Maybe not so attractive from outside but rooms are very roomy. Did not go to pool.

    4
    « Functional and clean »

    We were needing a room on short notice due to hurricane Matthew. I looked at Best Western.com and found three hotels. This suited us. The exterior and lobby are somewhat dated from the sixties. For me that was the charm. The rooms have been recently renovated and hall carpet appears very new. Our room was very clean. I applaud the staff in making the place nice since many staff were unable to come in due to the hurricane. Personally, I would not use the cocktail lounge. I peeked in and there was fresh cigarette smoke.

    5
    « Best Western Orlando West »

    This is an excellent hotel with great owners and staff Amenities, especially the pool are great and located near grocery and other shopping stores Great place for relaxing and enjoying your time in Orlando

    4
    « Beautiful grounds »

    Lovely room decor recently upgraded. Love the tile floors that look like wood, but they weren't swept and mopped. New granite counter tops, large refrig. microwave, iron and full size ironing board. Beautiful native plants surrounding the grounds. Love that it was only two floors. Outstanding hot breakfast friendly waitress. We had 5 rooms, all were pleased and I would stay again. We attended a family funeral

    5
    « Best Price For Your Stay. »

    If you looking for a great hotel for a great price. I recommend you stay here. Its very convent to shopping plaza. You can just relax and no worries. If you need any thing just ask front desk they will try their best to get you what you need or send you in the right direction.

  • 1
    « Sleep in your car before sleeping here »

    This is the worst Best Western I have ever stayed in. As soon as you open the door you smell wet rot, mold, mildew. The ceiling had obvious water damage and mold. Everything in the room was wet. The towels, sheets, and pillows were damp to the touch. I plugged my phone in to charge overnight, the next morning the back of the phone was wet. I left my canvas tote bag in the room for the day, it was wet, not damp, WET when I returned. Also, the shower did not work properly. The circular dial could only be adjusted in quarter turn increments. The water choices were cold, cold, room temperature, and slightly warm. My husband and I were able to make due on the warmest setting but my grade school age child was completely chilled. There was no vent/fan in the bathroom. I visit Orlando frequently - I will never stay at this hotel again and I will not refer anyone to it.

    1
    « the most Naty hotel »

    The desk clerk was very unfriendly & quite unwelcoming. Room was very smelling and need to be clean, the cheap pillow smell terrible that can sleep that night, this is worst and most terrible hotel ever stay. Breakfast was nasty. STAY WAY FROM THE HOTEL.

    4
    « Walking Distance to Citrus Bowl »

    Stayed here for a football game. Mile or so walk straight to stadium. Clean rooms -older property kind of old side of town. Nice fence al the way around. Safe walk to stadium. WE would stay again for events at citrus bowl. Good value. Nice pool area .clean property ,

    5
    « New and Implroved »

    Having stayed at this hotel before we booked because it had always been good. Now that it has been updated it's even better. All the amenities are new, fresh and attractive. The staff continues to be helpful and always there for you. I will definitely continue to use this hotel.

    4
    « PLEASANT SURPRISE »

    Our hotel room was super clean, I love that. The linens were clean and bed & pillows were really comphy. I was pleasantly surprised to find a fridge & microwave in the room. Very close to the Citrus bowl.

    4
    « nice time here with friends and fellow bowlers »

    hotel, swimming pool, room all were very clean well kept. staff was very helpful. will stay again; resturant was not as good as expected, but for the free breakfast that they offered for hotel guests it was ok. went the orlando with 5 other woman to bowl and we all liked and will return to this hotel for next tournament .

    5
    « Last day of honeymoon »

    By far the best hotel we've stayed at!!!! The lady at front desk absolutely friendly staff so friendly and helpful!! Finally a hotel with the pool and pool area beautiful And in the shower they have dispensers for soap and shampoo on wall amazing

    5
    « Best Western Orlando West is your good choice while you are in Orlando »

    Best Western Orlando West is in the West Colonial Drive, I like their room style, neat and clean, with the floor tile instead of carpet. There are some good restaurant nearby, at the same Colonial Drive, Chinese and Vietnamese. There is pool, which I haven't had a chance to utilize it because my tight schedule during my stay there.

    2
    « Too much $ for this hotel, not what I expected »

    This hotel is very cheaply made, they barely meet the standards that other Best Western hotels that we have stayed this past 2 weeks have. The only thing that was OK was the breakfast. The staff, the pizza boxes left in hallway all night & morning, no clock in bedroom, creaky elevator. We would not recommend this hotel.

    5
    « BW West Orlando »

    Property was pleasing to see as you arrive, easy access. although hotel is not new, it has been upgraded and kept very well. It has easy access to many attractions in the area, all of the staff I interacted with were friendly and helpful.

  • 4
    « Affordable and Clean! »

    While the location is probably not ideal for most visitors & the exterior looks slightly dated, the interior and amenities are kept very clean and up to date. The staff was very helpful when I had any questions or concerns. Going back to the location for just a second, it is very close to I4 wich is convinent and there are lots of things nearby. I came down for the week to visit my brother, so it was nice to be able to walk to various different places within a reasonable distance. Overall the room had everything I needed for the stay and I would definitely stay again next time I'm in the area!

    5
    « Comfortable and Close to I 4 »

    The Staff was very Help full.. especially the front Desk... he was very patient with helping my Granddaughter get wi fi on her phone,,, that is very important to a teenager. Also with advising us on place to eat and directions... I would stay there on my next trip..

    3
    « Good motel that both benefits and suffers from its location »

    When you see this place, your primary concern is probably its locations It is right next to an exit off I-4, which is extremely convenient. Unfortunately, this is not the best part of Orlando by any stretch, and that might put you off. But the grounds are fenced and guarded, and inside everything is perfectly fine and safe. They have a large courtyard with pool. Despite being next to the highway, its not noisy. Rooms are large and comfortable with everything you could want in a motel. Best of all - and perhaps because of the location - its dirt cheap at about $50 per night.

    5
    « Cozy, clean and affordable »

    Nicely run hotel. Ample of parking spaces. Convenient location to downtown & local business areas. Complementary cook to order breakfast is unique to other hotels. Front desk is very courteous and accommodating.

    2
    « The Good News and the Bad News »

    May 2016 The good news is, should you be a cigarette or cigar smoker, this location has rooms for the smokers. The bad news is the room was somewhat dirty (mirrors, tv, sliding glass door) plus the coffee pot had the wrong sized slide in filter holder, so you couldn't make coffee. When this reported to the front desk, they were not concerned whatsoever. So you decide if you want to stay there. Oh, not the best area of town.

    5
    « Gem »

    Not easy to find, but a great value - older hotel, but rooms are obviously new and indoor hall helps too. Staff was great and check in and out was very quick - did not use the pool, but it looked great. I dont usually notice landscaping, but it was very well maintained.

    4
    « Very Pleasant Place to stay »

    Over the years, I've stayed on this property multiple times. The staff is very accommodating to make your stay pleasant. All the room have been recently renovated with new furnishings. The landscaping outside is always maintained.

    4
    « A good deal »

    Even though the hotel doesn't look to be updated from the outside, it's super clean in the rooms. You'll have everything you need for a stay, long or short - fridge, microwave, coffee, etc... Saves you some cash on eating out when traveling!

    5
    « Very confortable and good value »

    excellent price. close to Citrus Ball, convenient to downtown Orlando and Theme park. Very satisfy with my stay. nice size pool. front desk are very profesional, friendly and helpful. Will stay there again and recomend to friends. Nice job. Thanks

    4
    « Clean and friendly »

    We recently stayed at the Best Western Orlando West to attend an event at the near by Amway Center. The staff was wonderful and very helpful. You receive tickets for breakfast at the little diner next door which was very good! The room was clean, well equipped and bright. Loved having the free wi-fi and the wood floors were a very pleasant surprise. This is something more hotels should do. The only problem was that the handicapped parking space was so poor marked that people without the proper parking permits took the space.

  • 5
    « Great Stay »

    Hotel was clean, staff is friendly. This hotel is minutes away from downtown for half the cost of hotels that are a little closer. The room had wood floors which was nice, because hotel carpet can be gross sometimes. I found the room to be clean and the staff to be extremely friendly and helpful. They offer free internet and each room is equipped with a small fridge. I have stayed here three nights in the last two months and I will be staying again as needed in the future.

    4
    « Business Trip »

    Hotel clean and affordable; Hard wood Floors were new and immaculate; Meeting room new and seating chairs comfortable. Environment friendly, safe, and vacation like tropical atmosphere. ;This is one of my favorite hotels in the Orlando area.

    3
    « Not for business travelers »

    This property is not for business travelers. The rooms do not lend themselves to the needs of a business traveler. It was also hit or miss with the coffee service. This property is fine for families on vacation but not at all for business travelers.

    3
    « Sketchy but clean, & comfortable bed »

    Very clean, comfortable bed, wood floor nice touch. Grounds and lobby are dated, need improvement, and neighborhood is not good. Seems to attract a lot of smokers, and there was a noisy tractor trailer truck at one end running its engine.

    5
    « Vistor »

    great & Excellent Hotel & Restaurant Ever Find from My Trips and From Date Check-in until day Where I Leave Feel As home Sweet & Warm my Heart. here got to Thanks Who's the Management done such great Jobs !

    5
    « Cozy »

    It's always a pleasure to stay at Best Western Orlando West. The accommodations are above expectation, the staff is always eager to assist, and the conditions are excellent. It's also within close proximity to food, and entertainment. I would gladly recommend this hotel to family, friends, and coworkers.

    2
    « Best Western Orlando »

    I didn't lik the fact the hotel did not have a restuarant. While booking I had the feeling this service was also offered. Also, found the bathroom not as clean as expected. Long hairs in the towels which is always unpleasant. Maybe the previous experience I have in different Best Western Hotels broke all my expectations this time.

    2
    « Bad Neighborhood! »

    I will agree that the staff are very nice and the hotel itself is adequate. However, this hotel is located in a terrible neighborhood. There is a lot of foot traffic and there are large gates and bars around the hotel. However, the gates and bars don't make you feel safe. We used the room to change and did not sleep there. We were extremely disappointed that this is what would would get when paying over 100 dollars a night for a room with best western. Don't stay here.

    1
    « DO NOT STAY HERE »

    Nothing good about this place. Located in a nasty part of town. So bad that the complex is gated at night. Just do not go there. There is nothing more I can say but I have to write at least 200 characters otherwise I can not post this.

    1
    « BEDBUGS!!! »

    This is the worst hotel I have stayed in. The location was good but once I got there I noticed a couple of things that I didn't like. The room has a front glass sliding door which made me feel unsafe. I called the front desk to request the wifi password and they took forever to pick up the phone and the worst part of the stay was when I woke up the next day I noticed I had BEDBUG BITES??

  • 3
    « Bad neighborhood but okay Hotel »

    It is in a really bad neighborhood even though the police department is one block away. The room was clean and comfortable and the staff very friendly. I had used a free voucher from BW and this was close to the AMWAY Center (where were attending an event) but was certainly disappointed in the location.

    4
    « Best Western Orlando West »

    We only stayed one night. The room was clean and comfortable. The staff members were pleasant and accommodating to our requests and inquiries. The breakfast choices were surprising and the portions were enough for two. We would definitely stay there again.

    3
    « Nothing Special »

    Stayed for one night. The price was okay. Check In was smooth and the housekeeping was very friendly. Props to them! Problem was that they didn't inform me that they wil block the money on my credit card. We paid cash and the money stayed blocked for more than a week. It would be appreciated if you let your customer know that you will block the money on the credit card. People outside of US might not know that you will do that. While visiting US we stayed in 6 different hotels and i had the same problem in one another hotel as well. Rated them with 2 stars but i will give 3 to best western because of their friendly housekeepers!

    2
    « Bad neighbourhood, dirty »

    This hotel is not in the best neighbourhood. Room is obviously not clean, hairs on bed, dirt on walls and doors. Noice from neighbours. I'd pick another hotel. There is free WiFi, a fridge in room and a small pool. Room is Large, reception not overly friendly.

    3
    « Affordable hotel, breakfast at attached restaurant, gated property »

    We chose this because it was halfway between two relatives' houses and it was very affordable at $80/night. The hotel is a motel style with a fence around the property and locked hallways. The immediate neighborhood is commercial with car dealerships etc. We had no issues with it. At check-in we were given vouchers for breakfast at the attached restaurant (read the fine print as to what is included -- eg coffee OR OJ but not both) Our first morning it was a good experience. The second morning the service was challenged, but it worked out. It was nice to have a cooked- to-order breakfast.

    3
    « Very good value »

    clean room, comfortable bed, soft towels, helpful, pleasant staff, the right location, free WiFi for a very reasonable price. It was not as posh as many Best Westerns but it was also much more reasonably priced than most Best Westerns. The floor was tiled rather than carpeted which gave it a bare look but it is much better for our pet allergies. We were looking for a cheap but comfortable one night stay and we found it.

    2
    « Don't go there »

    We are fans of Best Western so expected better. We were traveling and looking forward to a good night's sleep. But no. First roaring engines and motorcycles from business next to our room. That seemed to calm down by 11 but then people checked into the room above us. OMG. Thumping and banging. The ceiling shook. Had to call front desk multiple times. There approach was to call tgem and ask them toquiet down. That obviously wasnt working. The noise mostly calmed down around 12:30 except for the occasional thump just as we were drifting off. Ok. So sleep was a bust. At least they offered a sit down breakfast. I can't even begin to explain the awful service. The manager told us to be seated. Then forgot we were there. Had to go tell him. He said he forgot. The food was fine except it came in shifts. Eggs and bacon with no toast. Oops forgot. I'll make the whole wheat toast now. Somehow it turned into white toast between the toaster and my plate. Had to ask for silverware. Asked for water twice. I could go on but this is enough. Lots of we are sorrys. They said it was all because they had been really busy earlier. Just don't go there.

    5
    « Better than expected! »

    Clean, spacious, hot and made to order breakfast, nice staff, and all for a great price! Close by to many other restaurants too! :) Good TV and channels in my room and new furniture and a new fridge. I had a pleasant stay. They had toothpaste too (I forgot mine), at the front desk.

    3
    « Ok hotel, needs some updating »

    Recently stayed here as part of a work trip. The hotel is easy enough to find it is right off a main roadway and close to the Sheriff's Office, in a business district part of town. For a heads up, it is NOT the best part of town to be in. Check in was easy enough, staff was friendly. The lobby is very small and old. They gave us a voucher for the lounge that is attached/next door for a BOGO drink (we didn't use it). They also told us if we wanted breakfast to check with them in the morning. They gave us a voucher for a free breakfast at the attached restaurant . It came with a choice of like 5 or 6 different menu items. We got there right after 7 am 2 of the mornings we stayed. Service was quick, but the food was only average. You have to go outside to get to the rooms, but the doors were interior, be careful of the stairs they were sort of marble like, with skid strips, but still felt a little unsteady. There is an outdoor pool, but was to cold on the days we stayed to use. We were on the 2nd floor. The room was a good size, there was laminate wood floors not carpet, easier to clean not sure how it was for anyone staying on the 1st floor. There was 2 sinks, one inside the bathroom and one outside by the door. That made it easy since I had a co worker as a roommate. The beds were doubles, not queens, they were ok as for comfort level. The room itself was clean , but it was older and needed updates. There is a long skinny balcony with cheap outdoor furniture. Unfortunately our room over looked a used car lot. At night the road noise was awful!!!!! We constantly heard tires peeling out. Every morning around 330 or so there was beeping and machine noises, not sure if it was a delivery vehicle at a nearby business or what. Also one of the mornings there was a lot of banging going on, not sure if at the hotel or next door since there are a lot of business surrounding the hotel. So we did not get a lot of sleep. The room was averaged price for Orlando, but I have stayed at better more updated hotels for the same price.

    5
    « Highly recommend this property »

    I highly recommend this hotel. We looked from 6:30 to 12:30 trying to find an alternate hotel with good reviews for a price we could afford. Our resv. got messed up at another hotel by the online booking co. and by the time I realized it last week the price had doubled. We finally lucked upon this hotel and I called the hotel directly. From the time I first called and spoke with the person that made our resv. I got excellent and friendly service. We arrived on Friday and again got exemplary service. The maintenance man was in the lobby and he was super friendly each time we saw him over the weekend stay around the hotel he was just as friendly with both my husband and I. It was the same with every staff member we ran into during the weekend. Our housekeeper was awesome, the room was absolutely immaculate. There wasn't a speck of dust or dirt anywhere in the room, not in the remotest corner, not on top of any of the frames or on top of the mirror or closet area. The only other time I've ever seen a room that clean was when the head housekeeper cleaned the room at the hotel I used to work at and I had to stay because of weather. My only complaints at all were cafe was only open for breakfast and lunch and we got there too late for lunch. The traffic is pretty heavy in the area and the only restaurants close by were on the opposite side of the road. Nothing within walking distance. I wish the cafe was open all day. It would have been more convenient. The other thing is the mattresses, my husband loved the firm mattress, they were too firm for me. However they were not lumpy or anything. I've stayed on much worse. The pillows were all fluffy, no lumps and they didn't smell at all. No stains. The other thing was the floors were tile, no carpeting, now in some ways this is great because they can keep them much cleaner, carpteting tends to get stained and smelly after awhile. The problem was it made the floor extremely cold which chilled the room quite a bit, if you turned up the heat enough to warm the floors a bit it got too hot in the room. Next time I'll bring slippers, problem solved. :) If you are there during the week and have somewhere to be at a certain time in the evening give yourself plenty of time if it's anywhere near rush hour. The traffic is AWFUL. Not the hotels fault of course. Just giving others the heads up. I've stayed in hotels twice the price as I got a family discount from my brother or employee discount when I still worked at a hotel years ago. This one outshines even those as to staff and cleanliness. The internet worked perfectly. I've stayed at other hotels where it was really spotty and slow. No problems at all. The hotel is close to the fairgrounds where the ham radio event we went to was held. 5 minutes and you're there. If you're into doll house miniatures, Ron's miniature store is up the street within a couple of miles and is wonderful. During any time other than rush hour it didn't take long to meet up with friends in Altamonte springs. Maybe 15 minutes. During rush hour it was a LOT longer than that. So avoid rush hour and you'll be fine. The rooms have a fridge which was working when we got there and worked perfectly and as with the rest of the room was immaculate inside. The last time we stayed in the area we stayed at a 4 star hotel and it took 4 refrigerators before they got us one that worked. For the price, best place we could have chosen. We'll stay again next time we are in the area.

  • 5
    « Perfect Place for HAMCATION »

    A very clean hotel with very friendly staff located literally 15 minutes from the fairground (even in height of rush hour traffic). Lots of parking. Good lounge. Only thing lacking is a restaurant for supper.

    4
    « Very satisfied »

    Exceeded my expectations, it has a great location, very clean e best cost benefit. The only thing that could be better is the breakfast, did not have too much choices. The internet was very good. Friendly staff.

    3
    « Satisfied »

    We stayed one night while attending a show at the Dr. Phillips Center for Performing Arts. It was just a couple miles away and much cheaper than other downtown Orlando hotels. It was clean and comfortable and our breakfast in the attached diner was free, I'd stay again.

    4
    « Great Stay »

    Great stay. Breakfast at the on-site restaurant. Our only complaint was that the bed was a little hard. Other than that it was good. Not a full indoor walk from check-in to the room, had to go outside.

    5
    « Met my expectations »

    Ovetall, your hotel was more than expected. Very clean and with friendly staff throughout the hotel.. in the restaurant each morning, my family and i was greeted with the most friendliest waitress. Our food was brought out to us appealing anf hot. I would recommend your hotel anytime. The lobby was very impressable as well. Thank you for a great experience at Best Western. I will ook foward to another stay at BW in the future!!

    5
    « Great stay with my Hotel Family »

    I have been staying here for over 10 years and it is always pleasant and clean located near Downtown and all the attractions. I am staying there again this weekend. Celia a, Cindy, and Mark & Doug are great So is maurice.

    3
    « Big room »

    I used this hotel because near (15min by walk) to the greyhound bus station. The room was 116. Big and clean. No moquette in the room: good. Two queen beds. Persons at the desk were efficient. There is a pool, but I didn't use and I had not breakfast because I left the hotel at 5 am.

    4
    « Good deal »

    Overall the hotel was a good deal for the price...the only thing was that they advertised that they had a lounge opened 7 days a week, when we got there on Sunday afternoon they told us the lounge was closed on Sundays

    5
    « Perfect for Citrus Bowl Events »

    Enjoyed the staff. Exceptionally professional and nice. Did not enjoy the lounge bartender. Very rude attitude and matter of fact. Just awful. Regretted giving her a tip. The drink she made was okay so poor review for her. The room is located about 7 blocks from the stadium. Great if you like walking which we do. Also very dog friendly and the hardwood floors were non-slippery for our dog who hates laminated flooring because it is slippery. Overall great place for a Citrus Bowl Event. I may not choose this place though for a trip to Walt Disney or other attractions. Also close to downtown and Lake Eola park which is absolutely beautiful and safe feeling for walks/jogs. Love Orlando! I am going to retire near there.

    5
    « Great place, I will stay here again, »

    After having a bad experience at a different hotel, I came to this place, Heaven, the gentleman at the front desk very polite help me with a room, double bed, after taking care of the reservation he took his time to show us to the room, the pool was beautiful clean, the service and smiles of the staff made us feel welcome, the room was clean, air conditioner, wifi, tv, everything to enjoy a great vacation, to the gentleman at the front desk, Thank You, to the staff keep on the great smiles,,,I will be back,,,

  • 2
    « Not a great place if you are a middle class family »

    Overall it was not great. 1) My check-in experience was that of a roadside motel. I had to get my check-in card under a small glass window comparable to a movie theater. 2) The look of the hotel is a typical motel - frustrating 3) If you are with family (we were 3 including our child), you will get only 2 BF coupons. You have to manage. 4) Breakfast is at a different restaurant nearby. They tend to give priority to customers who did NOT come through BEst Western. and there are more as

    4
    « Nice Place »

    Room looked & smelled clean. Cost was best we could find in area. They have smoking rooms for those who want & accept pets for a fee. Nice pool. Felt safe at hotel & in parking lot day & night. Places to eat nearby. It is an older hotel, so our room was a bit small, but our had been nicely renovated - fresh paint, new floor, nice bathroom, newer furniture & appliances. Mattress could have been better, but was satisfactory. Front main lobby could use an update. Easy drive to 408 & I-4. 1st time here. When we booked, we were skeptical because of the great price for this location, but we were very satisfied. Wireless internet was fast & dependable. Staff was very pleasant, cheerful, & helpful. If you want a clean room to sleep & shower, as you will be out most of the day/evening & at a great rate, this is it.

    5
    « Great economical place to stay in Orlando! »

    By far one of the best Best Westerns our family has stayed at- from the responsive staff to the clean, spacious rooms- all at a great deal! The pool is a perfect size and well maintained. I plan on staying here every time I come to Orlando with my family.

    3
    « Met our needs »

    Although it is quite a sad little run down motel/hotel it met our needs for our stay during EDC and having enough booze in our system not to care. This hotel is not in the best area of town, but is in close proximity to Tinker Field/Citrus bowl. Cleanliness-wise it left a lot to be desired, our hotel room/bathroom had a stale urine smell. There is no elevator. Could benefit from having more than one person working the front desk at a time but staff was generally helpful.

    4
    « Happy Camper »

    Hotel staff , very friendly and caring... Hardwood floors were new and beautiful in room and meeting rooms. The lounge drinks were very reasonable, pool was clean and pretty. I will always come back for business meeting, can not beat cost of rooms and superb location.

    5
    « Best Western Orlando West »

    Very clean.Pool was amazing.Location is central to Downtown shopping and entertainment.Parks and attractions can be easily reached from the Hotel's location.You'll find that all the staff are very friendly and helpful.

    4
    « BW west orlando stay »

    Although the building is an older facility, the premises are well kept, the rooms are in good repair and very comfortable. The staff both front desk and housekeeping and maintenance were courteous and helpful if needed.

    4
    « Fantastic Motel for the money »

    For a city motel, the price was wonderful. Had trouble finding it because the sign was so small. Thank you GPS! First motel I have seen with no carpeting on floor, just simulated wood, which made for easy cleaning. Large refrigerator, single cup coffee maker. Very nice shower head and good flow of water. Nice recliner and ottoman for reading or watching TV, plus desk and chair. Temperature of room stayed very constant without blowing us away. Needed a little maintenance over a few things installed crooked or latch falling off door, but overall cleanliness of room was wonderful. No continental breakfast, which was okay since price of room was so cheap. Plenty of food places in the area, and a restaurant on the premises. Nice pool area. Overall we were very thankful for this motel and it's location, which was only 2 1/2 miles from Amway Center, where we needed to go.Bed was too hard for my back problems, but some like hard beds.

    5
    « My Orlando stay »

    I have been going to Orlando for the past 13 years and I have always stayed at this hotel. It has always been very enjoyable and could not imagine staying anywhere else. The pool is excellent and the people there are all great

    5
    « Good Service, Good Location and Good Price »

    The employees in this hotel were so friendly. The room was so clean and amazing. As far as I know, they just renovated. I HIGHLY RECOMMEND tourists to stay here. The value absolutely exceeds its price. The breakfast I had was complimentary and it is really good!!!

  • 3
    « Hotel to recommend »

    Great stay. Nice friendly service. Comfortable bed. Plenty of Parking space. Great swimming pool. If they had an exercise room this would be ideal. If you have to book this hotel do not wait until friday to do so. It books fast.

    3
    « Back in the 70's »

    Clean but looked to be set back in the 70"s...the staff and people as well as the lounge and restaurant... lots of load noise and seemed to be in a rough area of town...not somewhere I would want to stay again unless I had no choice...

    4
    « good »

    Hotel/motel is quite good. You could not expect something more from a motel. Big and clean rooms, pool outside if you need it. Free parking place. Some renovation to rooms and corridors needed. We stayed with children. Helpful staff.

    5
    « Great Hotel »

    Excellent place to stay. Very clean and great staff. Pool is exceptional I would highly recommend this hotel to anyone It was one of the best vacations I have had and thoroughly enjoyed it. Will continue to stay here every year

    1
    « Front office staff »

    The lady that runs the desk during the day, is rude, does not understand the simple things that you tell her and she tends to repeat what is said to her 4 or more times, like she is trying to get her brain in gear. The internet does not work, so if you are going to have a meeting that needs internet go some where else. The beds are hard and uncomfortable and the air does not work right. I left a day early just to get to a better place.

    3
    « One night stay »

    I was at this hotel previously and they improved the facility. However, they should include breakfast. But for price and location is ok. For a short stay works, but if you want to stay closer to Disney attractions there are other BW hotels in that area. I stayed here because I was going to a concert in the Amway Center, which is very close to this hotel.

    2
    « okay hotel in a not so okay neighborhood »

    okay remodeled room with new floors, but the beds and mattresses are so old they sag and hurt to sleep in, bathroom is just okay, shower water pressure and heat just okay, skimpy towels, hallways and doorways and general neighborhood felt less than safe after dark, needs a lot of updating. Swimming pool was okay, clean. bar is a dump, no dinner places except one takeout chicken place across the street, and there's nothing within walking distance if you don't have a car. Breakfast restaurant out front is decent with a nice staff and newly remodeled.

    4
    « Good Hotel great staff »

    I have stayed at this Hotel for over ten years it is a good hotel great staff they make the experience. The rooms are clean and the new Diner is great for breakfast. I have stayed here over 100 times and will continue to stay here as long as I can afford to, it has gotten more expensive to stay in Orlando.

    3
    « Not bad for a handicapped person »

    The bathroom was set up awesomely for a handicapped person. Nice roll in shower and toilet the right height. The sink could have been a little lower, but it was usable. The bed should be a LOT lower for a paraplegic. There is no way to lift yourself into that bed without help if you don't have the use of your legs.

    5
    « Excellent service & Friendly staff »

    We got into town at a little after 2:00 am and rather than travel to Kissimmee at that time of night, we instead checked into this hotel closer to the greyhound station in Orlando. The staff was very friendly and helpful, even extending the checkout time for us at no charge since we were getting in so late.

 

Getting to the hotel ...

All directions
·From: Interstate 4 East. Take Exit 83B. The BEST WESTERN Orlando West is just ahead. ·From: Interstate 4 West. Take Exit 84. The BEST WESTERN Orlando West is just ahead. ·From: Florida Turnpike. Take Exit 265 to 408 Exit 8A (John Young Parkway), turn left to Route 50, turn right 1. 50 blocks on your right. The BEST WESTERN Orlando West is just ahead.