BEST WESTERN Plus North Las Vegas Inn & Suites,  North Las Vegas

4.0/5  - based on 365 guest reviews.
4540 Donovan Way, 89081-2726, North Las Vegas, United States - See map
+1 702 649 3000 +1 702 649 3997

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Outdoor pool
    Outdoor pool
  • Safe deposit box
    Safe deposit box
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 365 traveler reviews
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Guests looking for a great deal and spacious rooms have found it at our North Las Vegas hotel, conveniently located minutes from Nellis Air Force Base. Our North Las Vegas hotel is proud to be a home away from home for service men and women. Whether you're visiting North Las Vegas for the Las Vegas Motor Speedway, the casinos, or for training at the Base, getting a great deal on cool, comfortable accommodations is important. Our North Las Vegas hotel is only a short commute to the Fremont Street Experience and the Las Vegas Strip, close to Las Vegas Motor Speedway, and close to Las Vegas Premium Outlets®. If you want to be close to Nellis Air Force Base or any of the other main reasons people visit the region, were happy to accommodate you. From NASCAR® Weekend to shows and gambling, there is something for everyone. The Lake Mead recreational area provides a great spot for boating. Mount Charleston is a top destination for hiking, fishing and outdoor recreation, and Red Rock Canyon and golf courses are also nearby. Business travelers find it easy to squeeze in a little recreation time, or visit the world-famous local restaurants. The Strip is close, so trying one of the famous bars, catching a show or seeing the Light Show is a breeze. Some of the guests at our North Las Vegas hotel are here for business with Union Pacific Railroad, General Electric Transportation and Video Las Vegas. Government contractors with SAIC and trucking companies also favor our hotel. Whether you are in town with Nellis Air Force Base or the Las Vegas Speedway, we are happy to be your home away from home and provide you with friendly service, luxury bedding and well-appointed accommodations. Reserve your BEST WESTERN PLUS North Las Vegas Inn & Suites room today for a fantastic rate! Enjoy your stay.

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Room 1

Guest reviews


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based on 365 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
138
Verygood
 
125
Medium
 
59
Poor
 
26
Horrible
 
17
Business Business 72
Couples Couples 86
Family Family 124
Friends getaway Friends getaway 26
Solo travel Solo travel 30
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus North Las Vegas Inn & Suites,North Las Vegas
  • 4
    « nice area to stay »

    Our 2 night stay was enjoyable. The room was clean, the breakfast was good & plentiful, wish the coffee pots were kept full. We did have a difficult time finding the hotel, could see it from the freeway but couldn't find the access road. Took a few u-turns before seeing the small sign to turn left, the directions given to us via email from the hotel had us turning right instead. Planes flew over, traffic noise from the freeway kept my husband awake but not I. Tried to find the yellow pages for some local shopping, eating & gambling but there wasn't one in the room (not everyone has a smart phone). The hotel was close to visiting our friends who live in Vegas. Hotel was booked solid on Friday, we wanted to stay another night, put our request on file in case of a cancellation, as we were leaving we overheard another traveler say that he got a room because of a cancellation.

    4
    « Nice, clean motel »

    This is a nice, clean motel with a great hot breakfast - eggs, sausage, bacon, yogurt, oatmeal, waffles, breads, juice and coffee. Our room was large and comfortable although the window only opened about 3". Our only complaint about this Best Western is that trains roll through several times during the night and the tracks are right across the street.

    5
    « Las Vegas Holiday »

    The North Las Vegas Best Western is a little off the beaten path and in an industrial area that is a little inconvenient to get to. But is it good value for the price and certainly up to the consistent standards for the chain.

    5
    « great place to stay »

    Really enjoyed our two night stay at this motel. It was easy freeway access and close to the Cashman Center where we attended TOFM. Breakfast was great with good attention to our needs. Room was nice, TV worked, pool was fun. Only problem was the noise of the train out front. I would suggest earplugs.

    4
    « Double Plus for value »

    After staying mostly at the budget chain motels, my expectations for a Best Western are a bit higher. This property exceeded those expectations in most respects, and the few disappointments would not deter me from coming back. We stayed on a weeknight and chose North Las Vegas since we were headed to Utah the next day and had no need of the downtown casino scene. We had reserved at a suspiciously low rate, but as it turned out there was no cause for alarm. The frontage road to access the hotel is oddly laid out and I thought our GPS was wrong to take us in the exact opposite direction after we exited the freeway. But it was correct and we made it to the hotel, were greeted by a pleasant efficient receptionist, and were on our way to the room in no time. The room was adequately sized, furnishings were all in excellent shape except for creaky bed frames which really seemed out of place. No issues with cleanliness or maintenance. Plenty of lights and electrical outlets. The sheltered outdoor pool was surprisingly cold; even if unheated in Las Vegas I would have expected the water to be warmer. The whirlpool was similarly cool compared to the norm, and I'm somebody who thinks that the normal whirlpool temperature is too hot. We swam while waiting for our laundry to finish; those machines were very good as well. Back in the room the shower curtain rod was sagging but temperature and pressure were fine, and the towels adequate. The window curtains blocked light well, and despite facing the freeway the only noise that bothered me during the night was from the creaky bed frame. Breakfast featured plenty of choices including several hot items, but there was a surprising lack of variety in the pastry options. Checkout took a bit longer than it should have, and I was not asked whether I enjoyed my stay. So there are some areas for improvement, but for the price, location, amenities and overall condition of the property I would not hesitate to return to this Best Western Plus.

    4
    « Spent three nights on business »

    Friendly helpful staff, clean rooms and tasty breakfast and cookies at night. The only issue Interstate 15 on the back side of the hotel and rail tracks on the front side of property so very noisy. Also not easy to find

    4
    « Nice stay away from the crowds. »

    This was a nice hotel, away from the Vegas strip, which we wanted. Stayed before our flight home. It is a little difficult to find. Staff could not give us directions to the airport! They did print out mapquest directions when requested. Breakfast okay but not offered till 7 on Sundays which can make you rushed if you have an early morning flight. Overall nice stay, room very nice. Had a suite which was very spacious. Liked that you could enter bathroom from bedroom or living room. Great sunrise over the strip and mountains with full moon.

    4
    « Great for speedway »

    This hotel is very convenient for speedway visits. The staff are always very pleasant and breakfast is always quality. This hotel is close to the train tracks though so ask for away from tracks if you sleeper lighter.

    5
    « Excellent Facility »

    The B.W. Hotel in North Las Vegas is very very nice for the $$ you are paying to stay there and has the most outstanding breakfast one could ever hope for. A plate of cookies awaits you each evening along with a newspaper as desired. Very friendly staff and very nice rooms. Close to fun & food! Try it, you'll like it !

    1
    « NOT UP TO NORMAL BW STANDARDS »

    Far too many negatives...for starters, room was booked through booking.com (which I will never use again). Room was booked as a handicapped room, which I did not need and tried to swap it for a regular room so that a person in need could use it. The front desk staff AT ALL TIMES were very nice, however, they could not issue me a regular room because they said rooms were pre-assigned. Odd, I thought when I arrived a couple of hours prior to normal checkin. The room reeked of an odor that smelled like feces. It was so bad I left for a few hours while they deodorized the room. Had I not been forced to pay for the room (an exorbitant $134), I would have left immediately. Upon returning to the room, the room did smell better, however, NONE of the major network TV channels worked in this room! I was anxious to watch some of my favorite shows and was HUGELY disappointed to learn that I could not. The evening front desk agent said that I should be able to get an adjustment to the bill when I checked out. Ray at checkout was super nice and explained that he could not adjust the bill because it was booked under booking.com. He also told me that the hotel manager would contact me. Had I been holding my breath, I would be dead by now. Other problems surrounded cleanliness of room (or lack there of). Dust and hairs that were not mine were found at the head of the bed. The mattress was like sleeping on a concrete slab. There was exactly 1 pillow on the king size bed. Later 3 more were added to the bed. General condition of the hallways and room fixtures was not impressive. I was turned off by the dogs roaming the hallways (with owners) and the obviously chewed carpets and woodwork. The location was also very isolated and undesirable. On a positive note, as I mentioned earlier, the front desk staff were very nice and the ladies in the breakfast area were very nice and accommodating. Overall, I was totally disappointed and will never stay at this property again.

  • 2
    « Lots of problems, Bad location, at least breakfast was good »

    We had tons of problems here. Room wasn't ready at 4:30 in the afternoon (other guests also left waiting), door lock wasn't working (took 4 trips to and from the desk to get it resolved), had to switch rooms, my kids said the pool was so gross they wouldn't swim in it, and the the guest laundry dryer didn't work after 3 cycles. I spoke with the manager (who walks around in a t-shirt and jeans, most others I've encountered look like managers) and he did provide a comp night for our troubles. The word I would use to describe the elevator is "sketchy." 1st floor call button didn't work and the door opens so slowly and noisily. The breakfast was pretty much the only redeeming factor here. Good options and the staff kept things stocked and organized. With several other Best Western options available in the area, I would recommend looking elsewhere. I'll definitely never return to this property.

    5
    « Perfect »

    Easy access to freeway, well kept property, suits all of my and my family's needs. The availability of the services made it special; we used the fitness center, the pool, and especially the Jacuzzi made the whole experience special. we all slept well, breakfast was top of the line.We always got parking next to our room which made loading and unloading extremely easy.

    5
    « Awful location, Wonderful Place to Stay »

    This hotel is back and around, over and under the streets, across from the railroad tracks, and a ways from food. But, the accommodations are excellent--clean, quiet, well kept. Staff is young, but very polite and efficient. We were stunned to get the executive suite for the price we pay other places for ordinary. It was larger than our apartment! All the rooms are spacious and well taken care of. And the rooms have triple or quadruple windows so the train is not a problem.

    3
    « Not Impressed »

    I work in Vegas and usually stay at a casino. This time I wanted to try something else. Hotel is confusing to get to and otherwise nondescript. It sits right on train tracks in a large industrial area. There is nothing within walking distance. It costs more than a casino during the week and the rooms aren't nearly as nice. Front staff was helpful and friendly. Even in that case it was nowhere near a casino accommodation. There wasn't anything (except the friendly staff) that would bring me here again. There are so many options in Vegas that are far better and cheaper than this place.

    3
    « Just average and not good area »

    Stayed here end of August 2016. 2 nights and nothing but average. Room was clean but used. Attention to detail in the hotel was lacking. Hallways need to have carpet cleaned really bad. Lots of stains or spills that need to be cleaned up. Breakfast area small but was a decent breakfast. Didnt use the pool, or gym. Beds were comfortable and room was quiet but there are railroad tracks in the front and the I-15 Freeway is behind hotel. Not very conveinent to get into and no conveinences around. All business area no other hotels, stores or restaurants around. Probably wont stay again.

    5
    « Be sure to read directions to Motel in email »

    This was a great motel but we had a devil of a Time locating it. Although it was only point six miles off the interstate we spent 30 minutes trying to locate the correct Street upon which to get there, others voiced their same concern and we had plenty of company in getting lost. The signage is poor traveling there is all counterintuitive and a railroad line separates easy access from an adjacent Industrial Park. Super desk clerks and very clean operation however there is not a pet area per se and I had to walk quite a ways to let my pet discharge her deposit. TMK

    3
    « Drove from Washington state »

    Spent the night before picking up my son at the Las Vegas Airport and driving to Arizona, the room was clean and the staff helpful,.Its close to the airport, we had the breakfast in the morning which could be improved quality wise.

    5
    « Best Best Western In Las Vegas »

    I have stayed here a number of times for travel there now and find it enjoyable and quiet and clean, which is saying something in that town. Its right off the freeway and the staff is friendly and warm. Thanks for another great stay on the property.

    4
    « Vegas off the Strip »

    We recently went to Vegas for a family event and I used my points to stay at BW. While there I was upgraded to a suite and treated great. We did have to drive to the strip but we aren't huge drinkers so it was fine for us. I would have loved this hotel even more if we were able to use a shuttle to the strip but driving wasn't bad.

    3
    « Rooms are clean! »

    If you want a rest stop this is the place for you. It's located in an industrial park and there is no shopping or casino's across the road or in walking distance. Google earth! It is ideal for truckers. They do have complimentary basic breakfast (the eggs are from a carton) and complimentary water and snacks. If you want to sleep in you will miss breakfast which is from 6 am to 9 am. Be sure to call and inquire whether the wifi is working. The staff is friendly.

  • 4
    « Friendly Staff and Good Value »

    Overall a great find......Friendly staff and very good value based on the accomodations and complimentary breakfast. Confusing to find due to location near freeway exit that appears to have been newly completed and in a fairly noisy location....but otherwise a great pick for our road trip.

    4
    « Nellis AFB Visit »

    This hotel was right off the freeway and very close to the main gate at Nellis AFB. The hotel is located in an industrial section of town, but was still quiet and we felt safe. There are several casinos nearby. I would stay here again for business.

    5
    « Nice Stay in Vegas »

    I wanted to stay off the strip in Vegas. This hotel was the prefect choice for 115 degrees outside. The staff was helpful and the air conditioning was wonderful. The hotel is located by I15 for easy access to the north side of Vegas, and just down the street from the air force base.

    2
    « last resort »

    Do yourself a favor and stay here as a last resort only if you are unable to find anything else, noisy right on a railroad track, trains all night. Bed old and creaky, desk called room (awakened us) after 11PM to verify spelling of our name. ????? We paid with a Credit card and presented identification at check in. We never really were able to get comfortable after that.

    1
    « Worse service with Manager Manny »

    Horrible customer service from this so-called manager Manny, spoke over me, rude, room was not expected and they overcharged me for my hotel. Would NOT recommend tis hotel. Don't book with Best Western

    5
    « Saved us! »

    Rooms R clean, b'fast excellence, staff VERY polite, very accommodating, made us feel welcome. Accepts pets, we had a sm dog. We had RV trouble & stayed on a nite to nite basis. Management really worked to accommodate us. I highly recommend this hotel & would stay again! Shout out to Manny, Lauren & the rest of the staff! Kudos to "ALL"

    4
    « Clean place to rest »

    We had to be in the north end and this hotel was ok, the staff very friendly and the hotel is clean. Ask to be away from the highway and the railroad tracks! Fortunately the air conditioner was so loud it blocked out some of the noise. We didn't have a car and there are NO restaurants nearby, but the desk clerk gave us a delivery menu from a fabulous Italian restaurant and we had pasta and salad in the room. They don't deliver wine, however. I was disappointed that although the air was over 100 degrees, the pool was set so cold I didn't want to swim.

    3
    « Very good for rest »

    But only plan to rest. There is no nearby restaurant that is open past 9(other than fast food), so anyone coming in from a long day of travel is not going to be happy. The staff was very kind and helpful, and the location to Highway 93 is very convenient for those taking a trip north from Vegas.

    4
    « Great Place »

    Good hotel, nice staff, breakfast could be better. Very far from Strip blvd or main street. The extra parking lot cost in these areas can be a problem. You better search for a free parking lot before plane your trip.

    5
    « This was an amazing hotel!! »

    It is clean. Amazing breakfast! and best of all...amazing staff!! I highly recommend this hotel! only 15 min from strip! We found the staff to be just excellent and full of knowledge of the local area!

  • 5
    « Grateful »

    We were broken down on a Saturday afternoon and the Best Western Plus was booked. Had to stay elsewhere (the Linq) which paled in comparison. On Sunday we transferred here and was extremely pleased! The room was very clean, stayed very cool (105° outside the entire stay), railroad tracks could be noisy at times but we weren't really bothered by it. The entire staff were very nice and accommodating. Breakfast was good, lots of options. After our horrible stay at the LINQ, was very relaxed at the Best Western Plus.

    4
    « Good hotel »

    Hotel is good and clean. Rooms are good and big. Location is near to Air port but far away from Las Vegas Main Street. From main street either have to take Taxi or need to walk for 25min to 30 min. Breakfast is free and food is OK.

    5
    « Clean room, great food and EXCEPTIONALLY friendly and helpful staff »

    This hotel is kind of out of the way, which was great, very quiet. Clean, good food and the staff went out of their way to make us comfortable and welcome. I highly recommend this hotel, I travel and stay in hotels at least 3x a year with children, and this is by far the best. I will be staying here again.

    5
    « Great, clean Hotel »

    We stayed one night (with our cat) and found this hotel to be extremely clean and comfortable. The room was large and easy to relax in. The hot breakfast in the morning was good as well. Overall, this was a pleasant experience that we would repeat.

    4
    « Large clean rooms only 4 miles from the Strip »

    Rooms are large and clean. The staff is friendly and the breakfast was good. Conveniently located a short distance to the strip. Only problem was the AC cycling on and off all night. Finally had to unplug it.

    5
    « Updated BW In N. Las Vegas a Great Find! »

    Excellent facility, easy freeway access, growing area. Room very comfortable, good for families. Despite appearance of an industrial area, it is VERY quiet! New Sam's Club nearby and other businesses. Staff welcomed my dog! Would stay again and refer friends because of the efficient staff. Check out dining options available on Craig Road.

    4
    « Great place for quick stay »

    Clean, friendly staff, comfy bed and a decent (not great) breakfast. More than met our needs. Appreciated the fact that the AC wasn't too loud, though I did tend to wake up when it switched on. The room was otherwise quiet on the 3rd floor. Convenient to 15 North.

    2
    « Worst Best Western we have stayed at »

    We were on the third floor. When we arrived in our room luggage belonging to someone else was in there, air conditioning fan was so noisy you could barely hear the TV which kept cutting out anyway as no image was available, trains going by right in front of the hotel literally shook not only the bed but the entire room, the extreme noise from the train and fan prevented sleeping, computers kept going down preventing us from getting one for over 20 minutes, staff in the breakfast area spend the entire time on her cell phone which was not on silent mode so patrons had to listen to that rather than news.

    4
    « Family stay »

    I had water damage in my house. I had to say out for a few days, everyone at Best Western made our stay very good. I believe they had just changed management, and new management was great. They had carpets washed so made us feel even better. Rooms are nice size. Very pleased with the stay.

    5
    « Very Accommodating »

    My husband wears a prosthetic and needs a shower bench. The woman was very understanding and took notes while I made the online reservation. When we arrived they did not have the bench we needed so she upgraded us to a suite with a bench in shower!

  • 2
    « Earplugs Required »

    The property was OK but it is located right beside the train track and very noisy. The AC/Heating Unit is also very noisy with only one fan speed - on or off. Beds were comfortable and breakfast was good.

    4
    « Las Vegas stay away from the noise and hustle »

    Its nice to come and find a place in vegas close to the freeway where you can rest and unwind for a business trip. The hotel is one I have picked multiple times, just this month and I can count on a couple more times each year as I travel there for work. The staff is helpful and friendly.

    5
    « Business and Pleasure »

    Location is far enough away from the strip and downtown that you can relax a little. Room 301 was quite clean, quite, and comfortable mattress. The free breakfast is good with a large variety. i did not check out the pool. I've read that you need to request a room on the opposite side of the train tracks. This would be the "odd" numbered rooms. I only heard the train when I checked into the hotel. The staff at the desk are quite helpful. You will need your GPS to get around in this area as the roads are restricted access to the highway. Wifi is a bit up and down from time to time.

    5
    « North of Downtown Vegas »

    Excellent location, close to I-15 but outside of the tourist areas. Hot breakfast, well presented and fresh. Location is a bit tricky to find at first. You must make the first left turn or you have to turn around and come back to Donavon Way in order to get to the Best Western.

    4
    « Broke Down »

    Stayed here while our RV was being repaired. Great breakfast and friendly staff. Nice pool and exercise facilities. WIFI works well. Had to extend our stay four times because of breakdown and despite a very busy weekend the front desk managed to allow us to keep our room.

    5
    « Sweet hotel in North Vegas »

    Really enjoyed my hotel in Vegas. A ways away from the noise and distractions of the city, yet close to the freeway for easy to get to location. Its rooms were clean and smelled fresh. I'll definitely be back to stay again.

    5
    « Great place, clean rooms »

    We were here for the NASCAR races, great place, clean rooms, helpful staff, good breakfast. The lady serving the breakfast was exceptionally friendly, made you feel right at home, we would definitely stay here again. The location is somewhat out of the way in an industrial area, but not a problem at all

    5
    « Fresh Baked Cookies! »

    Nothing ends a busy day better then to walk into the front door of the hotel you're staying at and smell fresh hot chocolate chip cookies. This Best Western will have a plate of fresh baked chocolate chip cookies and ice cold milk waiting for your arrival. I love it. The place is so clean and tidy. I recommend the hidden secret to all my friends!

    5
    « So convenient!! »

    I was in Vegas for training classes that were out by the race tracks so this location was perfect. Close to the freeway, and away from the craziness of the city of Vegas. WE were able to get a quiet nights sleep and be rested for our training classes.

    5
    « Pleasantly Surprised »

    My expectations were exceeded in cleanliness, comfort and amenities. The Continental Breakfast was also excellent. The pool was a little cool in water temp but nice. Would definitely recommend to anyone going to Las Vegas.

  • 4
    « Fair price friendly staff.. »

    Not a bad little hotel very clean and well kept...would recommend and stay again..Just off the highway.. Restaurants close front desk staff really nice always greet you and say hello.. Pool area looks pretty good..

    1
    « they will rip you off »

    don't stay here they will rip you off. i booked a king room with hot tub and got a room with 2 full beds and they was not comfortable. i even payed extra to have the hot tub room. they said they was over booked. terrible way to rip people off.

    5
    « Great stay »

    I was very pleased with the room and the staff. It was clean, quiet, the breakfast had a good selection and the staff was very helpful. The location is perfect if you are planning a trip to the Speedway, it's only 8 minutes away. It's right off a main street that has lots of dinning. I would definitely recommend this hotel to others!

    3
    « Ok hotel in weird location »

    First let me say this hotel is situated in a weird location between the freeway and railroad tracks so it has a few noise issues. The rooms are pretty standard best western but for some reason have no fridge or microwave which was a bit of an inconvenience. The breakfast was good and the lady who takes care of it was so friendly and nice but she seems to be the only one. The manager was not friendly at all and acted like guest were mor of an inconvenience to him. We chose this hotel because of its closeness to the speedway which was great and probably the only reason we would stay here again..

    2
    « Train runs through it »

    Tracks right across the street from my room. Trains run all night. impossible to get a nights sleep. I can not figure why they picked this location for a hotel with out better sound proofing. The breakfast how ever was very good.

    4
    « Great for passing thru »

    Great place to stay if passing thru and want to stay away from the busy strip. Great freeway access, decent breakfast, and restaurants nearby. If looking to spend more time on the strip plan on at least a 25 minute drive. Hotel is clean and well maintained. Staff were very polite and helpful.

    2
    « Rather disappointing... »

    The room is clean but... the hotel needs repair. The toilet lid isn't attached to the toilet. The WiFi is soooo slow that it's unusable. The breakfast is rather average. They try passing off tater tots as hashbrowns. I'd recommend some place else.

    3
    « Nice enough, but... »

    Only one night stay on business. A couple problems with the room, the biggest was the TV did not get the local channels. Most likely a TV issue as my partner got them in his room. My biggest problem was the location of this property. It is in an industrial are with nothing around. You will not be walking to anything. That, and the train tracks right across the street where the trains kept running all through the night, very noisy. The hotel was clean, good breakfast, nice rooms.

    1
    « Motel for the price of Hilton... »

    The place was.. How do I say it... Ok. The location is terrible. The trains on one side and the highway ramp on the other side. We got the highway side room. Twice that night I woke up because the truck was blowing a horn. The hotel personnel was very unfriendly, not rude, but kind of "why are you bothering me" attitude. The breakfast sucked. I can't believe they charge $100+ per night for this kind of experience.

    3
    « Trains »

    This motel is very close to a busy rail road track. Trains roll through all night long. It took some getting use to but would not recomend if your a light sleeper. Other than the location beware there is no fridge for extended stays.

  • 5
    « Close to freeway, competitive price, nice breakfast »

    The motel is close to the freeway, and visible from the offramp if you are coming from the north, but the approach is tricky, because there are railroad tracks just past it, and if you turn right from the off ramp, you get on the wrong side of the railroad tracks, you can't get to it. I didn't hear any train noise. That said, price was competitive, breakfast is good, and there's a gas station the other side of the freeway that's easy to get to. So if you are traveling thru Vegas, and just want a nice place to stay, it's great.

    1
    « Never Stay in this hotel. This is so not Best Western i am used to »

    I stayed in this hotel for 2 nights, Dec 30th and Dec 31st. Before booking, i did not realize the hotel location is right next to the Rail tracks. We got our Dec 30th room (using points) facing rail tracks. Throughout night, trains were speeding through keeping us awake. For Dec 31st, we got new room facing opposite direction, so that was a relief. However on the morning of Jan 1st, hot water was unavailable! When i called the front desk, she said she has contacted the maintenance. No mention of how long it will take to fix the problem. Eventually the problem did NOT get fixed and we had skip our shower! It also delayed our entire day's schedule as we kept waiting for hot water. Also, on both days, anytime we go for breakfast, it was running short on food. On one day, eggs and potatoes were running low...the next day muffins/fruits were missing. There was only 1 person bringing in food and helping people. I would expect hotel to be well staffed especially on busy holiday time like new years. We stayed in Motel 6 at our next destination. Even though it was a motel, it exceeded in all aspects compared to your hotel and for 1/3rd cost. I really do not know why this hotel is Best Western Plus where it did not even fulfilled expectations of a motel except for the room size. This hotel was really unlike Best Western hotels where all my previous experiences have been great. I do not know why i paid $170 for a night to stay here.

    5
    « Strange location, Great Hotel »

    Located in an industrial area but is the only Best Western around and it was an oasis in the desert. It was on our way back to LA and when we arrived it wa a breath of fresh air. Only stayed one night but we were well cared for.

    1
    « hotel »

    train will wake you up all night long internet was not working we stayed for four days bed was very bad furniture was torn in the warehouse with trucks going by day and night nothing around it ,why would a smart person build a hotel here?

    5
    « Just in town for a cross country meet »

    The industrial area wasn't much to rave about but the staff and their service makes up for it. The room was meticulously maintained and the staff couldn't be more welcoming and accommodating. For a place to lay your head at night, this Best Western Plus was perfect. The rooms are huge too.

    3
    « Below expectations. »

    Got there early and was not able to get a room on the preferred side of hotel, away from train track. Need microwave/refrigerators in all rooms, instead of lots of more and nice cylindrical pillows. Butter should be kept out during meals, instead of leaving in the refrigerator where it stays hard. Difficult to spread on toast.

    2
    « Moldy Bathroom and Train Noise »

    Wallpaper in bathroom loose, it had been held together with tape (now loose), under loose wallpaper obvious mold, YUCK! Freight trains pass by 24 hours a day (less than 100 feet from hotel) shaking windows, interrupting sleep! Warn People before making reservations! Nice appearance of hotel, but I stay at hotels to sleep, the rest is secondary. Safety is next, mold is not safe!

    4
    « Best Western Review »

    Great Service overall. the location as far as how to get there not very good but it helps to be a easy rest area. The Housekeeping employees very nice they will always say good morning or Hi. I was very pleased with the service and the premises.

    5
    « Very close to race track with breakfast »

    Loved the location & breakfast. This was a work group bonus party to the racetrack. Great location, close to the track. It was great to get up and have breakfast to start the day. Room was nice, staff was friendly and awesome. Very clean and the beds were comfortable.

    2
    « Not worth the price »

    This is a Best Western.......no Plus!! Rock hard bed, pillows no bigger than a throw pillow. Breakfast might have been good, but they were out of coffee, bacon and potatoes by 7:00, and they opened at 6:30.....disappointing. Over priced for location and lack of amenities.

  • 2
    « Best Western North Las Vegas »

    I was not pleased with the credit policy. I booked the room for a friend and ended up having to provide all kinds of information up on check in. I would not recommend this hotel. They do not have a restaurant and are not convenient. I would not go back.

    4
    « Nice hotel »

    Hotel was clean, friendly staff, breakfast bar was adequate. Hotel was located in industrial area but we still felt safe. Near race track and Nellis Air Force base. Not a lot of nice restaurants nearby.

    1
    « Don't stay here . »

    Trains all night long hard bed. Heavy room spray smell when I got home all my things smell like room spray. I called the day before and reminded them please don't spray room. The price is also to high for location.

    3
    « OK Accommodations »

    Although the hotel was overall good, certain amenities need addressing. Satellite for TV needs to be upgraded, plumbing was noisy and the staff did little to control a youth soccer group that was running all over the place. On the plus side, the daily complimentary breakfast was really great!

    4
    « Nice hotel weird location »

    My only complaints are it was hard to get to this hotel and not enough parking. We booked a beautiful suite that was large enough for the 6 of us with room to spare. There was a cute outdoor pool and hot tub but we checked in too late to use it. Breakfast in the morning was fantastic. Waffles with strawberries and whipped cream. Real scrambled eggs and saussge. Cold cereal, yogurt, Fresh fruit and great coffee.

    3
    « Aircraft noise - off the highway, but in an obscure location - no fridge in rooms »

    While the hotel was adequate, its not somewhere I would stay again. Lots of aircraft noise from nearby airforce base, and a difficult place to find, even though its not far from the highway. Room lacked a basic fridge, and also the toilet blocked intermittently, and while the room itself was adequate, the vending machine ate coins, and didn't deliver any goods. When I complained I was informed that the vending machine was not operated by the hotel and that I would have to call someone else about it. Little things which added up to a bad taste, and frankly I would not stay there again even if it was $40 a night.

    2
    « Underwhelmed in Sin City »

    I booked a hotel room with one king sized bed, ended up getting set up in a room with two queen sized beds. Upon asking the front desk why that was, they said the only room available was with two queen sized beds. I proceeded to say how the reservation I made was for one king, but again they said that there is nothing they could do and that they weren't charging me for the extra bed. In closing, I was dissatisfied with the experience of checking in, the front desk man didn't inform me of the change in accommodations and seemed put out when I tried to get the room I requested in advance. The location is pretty out of the way if you are looking to be apart of the nightlife of the Strip, but is good if you don't want to be bothered by all the commotion. Getting there through the business areas and industrial park is difficult, but again if you are looking for a quiet spot this would be a great place for you. The lobby had a terrible smell, and upon checkout I was greeted by a homeless person wandering the parking lot which was startling. In short, this hotel is good for saving money and seclusion but bad for customer service, comfortable beds, and breakfast (unless you're into mushy eggs from a carton).

    1
    « Never Again »

    We were on a road trip from FL to Vegas to visit friends. I read some of the reviews and liked that the hotel was not on the strip. I didn't mind it was in an industrial area. What we didn't expect was how dirty the inside of the hotel was. Let's start with the positives: The area, no resort fee, free parking The morning staff were more friendly than the night staff. Negative: the lobby was dirty and torn up. The 3rd floor was smoky and so was the room. Thought it was non smoking hotel but when we looked outside not only was there a lot of trash in the bins spilling out there were also lots of cigarette butts. The room we received the first night on check in was the most filthy room I had every stayed in. I think motel 6 would be a better deal. There was nothing new and comfy about the rooms like some of the other reviews I have read. Where were these rooms? My husband and I got so sick sleeping in this room we complained to the morning staff who were very helpful in changing our room to a 2nd floor room. This room was much better and not smoky but the damage was already done. Since we booked our reservation on tripadvisor they were helpful to give us a refund if we wanted to check out the next day since we booked this hotel for two nights. No thanks to the night staff he had the personality of a tic. By far this is not up to BW standards

    4
    « Great stay if passing through LV »

    Excellent choice if passing through Las Vegas and not overly interested in the glitz of the "Strip." Many amenities nearby and easy on-off I-15 access. Suite is a good value for buisness. Pool is small, but refreshing, and outdoors, but shaded by overhang. Would highly recommend; N. Las Vegas location.

    5
    « excellent »

    only needs to add microwave and ref in the room but aside from that everything was great :). i recommend this place if you are in the area.. the front desk person was so accommodating during our stay.

  • 2
    « Night trains plus »

    This hotel is located in an industrial area. The only restaurants are about 1.5 - 2 miles away. Check in was..... interesting. The guy was nice enough but he had check in customers backed up about 3 deep as he kept answering the phone - people check for availability. There should be another employee to help him and he should probably prioritize the customers standing there instead of the phone callers. The property is decent and the room appeared decent, mostly, but there were several problems. The bedside clock did not work, only some of the tv remote buttons worked, the tub had an ugly rusted hole near the plug and there is no refrigerator and no microwave which most places provide. We also saw ear plugs provided on the bedside tables. It became obvious through the night why they were there. About 200 feet away is a mainline freight train track that rattles the room throughout the night with passing training it seemed almost every hour. The AC unit was really loud, would run for 30 minutes then turn off totally. The on and off of the AC and the loud train noise made for a nearly sleepless night. The breakfast was fine. The chair the front desk person sits on is totally ripped up and should be an embarrassment for management. Lets put this in perspective... we stayed in hotels 9 nights on this car trip and this was the worst of them all. We will definitely look elsewhere in the future...in fact.... we may avoid other Best Westerns because of this place. I forgot to mention... the tub had a fold up ADA seat, which is fine, but this made it impossible to lean back and soak.... see pictures of things above.

    5
    « Excellent Stay! »

    Excellent property. Very clean. Friendly staff. Excellent breakfast. I was very impressed with this property. The location is excellent... just off the freeway. The breakfast was awesome! LOTS of choices! Very nice touch to have strawberries and whipped cream for the waffles. And there is even chocolate milk!! The rooms were comfortable. The only thing is that it would be nice to have a microwave and fridge in the room.

    5
    « One night stay »

    Great staff - Ray was able to let us check in early after a long nights drive. Comfortable room, nice 42" TV. Great location for our planned activity. We will plan on staying at this Best Western in the future.

    4
    « Vegas Visit »

    I was planning to stay at another facility ,but it was already booked. I made a reservation at the Best Western North Las Vegas Inn & Suites North Las Vegas, Nevada. I was a little nervous ,because I had never stayed there before. The location was a little far from the strip in an industrial area. I was surprised that the room was really nice and so were the people. I was there to visit family ,so I didn't really have to worry about transportation. I would say that overall I had a good experience.

    3
    « Comfy but noisy »

    New and comfortable rooms, good breakfast, easy access from the freeway (though you're really lost in the city suburbs). Unfortunately, four or five heavy transport trains passed during the night, just across the road, making the bed shake.

    4
    « Best Western North Las Vegas »

    The Best Western on Donovan Way in North Las Vegas is a good place to stay if doing business in the area or at Nellis AFB. The King Suite was comfortable and roomy with a fridge and microwave, and coffee. The wireless connection worked fine, and the breakfast was good with eggs, bacon, sausage, hash browns, in addition to the usual cereal and make your own waffles, etc. Be aware that this hotel is located right next to a busy train track and it can be noisy when trains go by. In addition, there may be aircraft noise from the base near by. Overall, a good stay.

 

Getting to the hotel ...

All directions
·From: North I-15 Exit I-15 at Craig Road (Exit 48), going to the left stay in the left most lane and take the next left Donovan Way Access at next light. The road will circle around and bring you to Donovan Way, turn right. The BEST WESTERN PLUS North Las Vegas Inn & Suites will be on the right hand side. Many GPS currently have incorrect directions. ·From: South I-15 Exit I-15 at Craig Road (Exit 48), cross over Craig onto Donovan Way access road. The BEST WESTERN PLUS North Las Vegas Inn & Suites will be on your right. Follow Donovan Way access to Donovan Way. Turn right, we will be on your right hand side.