BEST WESTERN North Bay Hotel & Conference Centre,  North Bay

3.5/5  - based on 284 guest reviews.
700 Lakeshore Drive, P1A 2G4, North Bay, Canada - See map
+1 705 474 5800 +1 705 474 8699

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Restaurant
    Restaurant
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based on 285 traveler reviews
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Located directly across from Lake Nipissing, the recently renovated Best Western North Bay Hotel & Conference Centre hotel is the largest meeting and convention hotel in the city and is situated close to shopping, dining and entertainment options, making it perfect for business and leisure travelers alike. As the only full-service hotel on Lakeshore Drive ? located directly across from Lake Nipissing and close to Nipissing University, Canadore College and the North Bay Regional Hospital ? this North Bay, Ontario hotel offer guests everything they need for an unforgettable North Bay hotel stay. We offer visitors new Simmons Felicity Pillow Top mattresses, plush linens, North Bay's fastest free high-speed Internet access, largest indoor hotel heated pool, spa, exercise facility with brand-new Precor equipment, new flat screen television and a new single cup coffee maker in all guest rooms. You will also enjoy the free business center, guest coin laundry facilities, ten meeting rooms, on site Fab Lounge and our Farina Ristorante. Bring your pets, they are welcome too in one of our pet friendly rooms. Want to explore the outdoors? Check out the nearby trials or visit Lake Nipissing waterfront to enjoy the Heritage Carousel and train, beautiful Heritage gardens and the Goulet Golden Mile along the shore of Lake Nipissing. Visiting for business? This premier North Bay hotel offers premium conference facilities that can accommodate groups ranging from five to 500. The Best Western North Bay Hotel & Conference Centre also boasts a new, modern feel for a welcoming and inviting meeting, event or conference experience. Best Western North Bay is also located close to area businesses such as the local hospital, Nipissing University, airport and mining supply companies. Ready to book your stay at the Best Western North Bay Hotel & Conference Centre? Make a reservation today and save with this unparalleled North Bay, Ontario hotel.

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Room 1

Guest reviews


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based on 285 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
75
Verygood
 
118
Medium
 
50
Poor
 
28
Horrible
 
14
Business Business 86
Couples Couples 69
Family Family 76
Friends getaway Friends getaway 18
Solo travel Solo travel 16
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Value
BEST WESTERN North Bay Hotel & Conference Centre,North Bay
  • 3
    « Group oriented »

    If you are looking for a hotel to host a conference, sports team, wedding etc. then this is a great hotel to choose. It has lots of rooms and a large facility. The staff are friendly and quick. The restaurants inside are both lovely and perfect for any meal. Though it is lacking in its more modern look, it makes up for it in its functionality. I very much enjoyed my stay here. One draw back is that it is not located in the downtown core. Yet, it is across from the lake and can be used for that purpose as a summer vacation spot hotel.

    4
    « Very Comfortable! »

    -excellent reception -received location of room requested -air conditioning -microwave and mini-fridge in room -large, clean room -comfortable bedding -good value -excellent location, close to restaurants and other businesses -highly recommend

    5
    « Excellent comfort, cleanliness and food »

    This hotel was clean and exceeded my expectations for an overnight trip for a meeting. Parking was free. Caution when reserving to find out whether Breakfast is included in the Room Price. The Restaurant for Breakfast has a varied menu; food and service were really good.

    2
    « Very dated hotel! »

    Decent price of $107/night but never again. My first room had an incredible stale smoke/body odour! The second room was not much better! This hotel unfortunately seems to be very dated and requires quite a bit of upgrading or re-modernization!

    4
    « North Bay Best Western »

    Great staff and location. Room was clean and Quiet. Hot breakfast not included at this Best Western bur it is at most others. Could have purchased breakfast at the onsite restaurant but chose to go elsewhere. Stayed at another Best Western the next day for the same amount and breakfast was included

    5
    « exceptional service »

    This hotel has been updated since our last stay. Overall the hotel was very clean, the staff very friendly and helpful and made you feel that they appreciated you choosing their hotel .Plenty of well lit parking spots. We were travelling with 2 trucks and boats and they were very understanding. We would consider this hotel again when staying in the area.

    5
    « beautiful North Bay »

    I was up in North bay for a conference last week. October the 18th to the 21. I stayed at the Best Western and I really loved it. The whole place was very nice. I had room 291 I think and it was very clean and really well kept. The maids asked me everyday if I needed anything. I had a thousand questions and was helped by the nicest front desk person. A young man named Craig. He helped me so much and gave me directions and helped to call taxis for me. I had the chance to visit my cousins who I had not seen in many years and Craig helped me to make those arrangements too. I really loved North Bay and the beautiful shopping and landscape and the wonderful people. I would definitely go back to North Bay and I would stay at the Best Western again. thank you Julia Beyer Jeffries

    4
    « Better then most Best Western's »

    I'm not usually impressed but this Best Western has a hidden Gem that makes it a fabulous place - their Italian restaurant! My room was 103 with a king bed. Mattress was very comfy and they had nice sheets and good pillows. I checked the mattress pad under the sheets and it appears housekeeping is doing a good thorough job of cleaning. Bathroom was clean and didn't have have that worn out appearance that you often see in older hotels. . Good amount of towels in the bathroom that were softer then most in mid priced hotels. rug was clean and fridge/ coffee maker/ microwave were working. Internet speed was excellent as I was able to watch Netflix with no issues. Front desk seemed a bit understaffed but they may have more people on during busy times. Their hidden gem is the restaurant! For dinner I had their seasonal squash soup and their regular menu braised lamb shank and finished off with a chudleighs apple blossom with ice cream. They also have a good selection of mid priced wines. What really impressed me was that when I sat down at the table and ordered my meal they brought out a fresh warm crusty garlic loaf with a small bowl of black and green olives along with a small plate that they poured olive oil and balsamic vinegar into for dipping the bread. The Olive oil and balsamic vinegar were good quality so it was a great treat that I usually only get at much more expensive places. My sever was fabulous - friendly, attentive and yet very professional. I didn't get a chance to check our the pool or fitness center so I can't comment on those areas. I think the only issue I had was my door was hard to close when leaving the room. However I would definitely return to this hotel!

    2
    « Not the Best at all! »

    Travel for business every other week. Booked at BW, understanding that breakfast was included which the website stated. Was told moring of, that was not the case. TV HD channels not working properly, was told they are working on it.

    4
    « Everything we needed »

    Stayed for business trip, hotel had all amenities we needed, rooms were clean and comfy, new microwaves and fridges in the rooms, Italian themed restaurant was excellent, food a little pricey but worth it, hotel had a pool but didn't use it, hotel front desk staff were fabulous! Conference was big and spacious, technology seemed up to date, great stay overall

  • 4
    « Pleasantly surprised »

    Clean hotel, great staff, awesome restaurant Will definitely stay again. It may be a little outdated but I was pleasantly surprised with the overall comfort and the great staff! I travel quite a bit for business and will stay here again on my return trip

    3
    « Best Western , North Bay - Not..... »

    Best Western -North Bay - Not........ We stayed at the Best Western, North Bay for two nights in August 2016, visiting family. Air Miles Canada gives a choice of Best Western or Hamptons where we usually stay. Hamptons wasn't available on this trip on my points. New motels/hotels are normally a better choice than "old" motels. Best Western is an old motel, I believe about 40 years or older ( 2 floors, no elevator) We were on the first floor, so that didn't matter. I'll give you the good news first: We were greeted very well at the front desk by Sarah. There is plenty of parking (free). The motel is located on the main street through the West Ferris section of North Bay. Matter of fact Lakeshore Drive is the main artery through the Ferris area which runs by Lake Nipissing. There is a large indoor pool, which we inspected and it appeared clean and bright. We didn't swim. You get spoiled when you have a pool back home in your back yard. There is an on site restaurant we didn't eat at either. We had a supper there a number of years ago and it was quite good. Best Western North Bay advertises itself as the only full service motel/resort with restaurant and conference centre, and there were two weddings there when we stayed. It is within a few minutes drive of two large public beaches at Sunset Park and Champlain Park at the end of Premier Rd. There is a very small public beach access across the road. Nipissing University and Canadore College and the main hospital are about a 20 minute drive. (Hampton Inn is much closer, as are some other motels/hotels). The beds were extremely comfortable. Our room and bathroom were updated and we had a flat screen TV and fridge. The room appeared fairly clean. Heres the bad news: 1. Probably because of the onsite restaurant, you don't get a free breakfast. Yes there is coffee but only until 5 pm, an to be honest, it didn't taste good at all. I just use milk in coffee without sweeteners, so I can appraise coffee pretty quickly. No free paper either that I could see. (I picked up breakfast take out at Tim Hortons about 5 minutes drive up the road). 2. Our inside lock did not work, and the extra security lever had had its two screws pushed out, and screwed back in closer to the door edge, so it didn't work either. I advised the front desk. This wasn't something new but either no one else complained or it never got fixed. 3. Although the beds were comfortable, the comfortable was placed between two bed sheets, instead of the one duvet type set which Hamptons used and swears it is washed every time. 4. The towel rack in the bathroom was screwed in over the toilet right beside the tub, so when I attempted to adjust the water in the shower I managed to bump my head twice (didn't hurt since I moved slow!) when I straightened. Obvious design problem. 5. Although the motel advertises it was renovated, we noticed the wall paper circa 1980s was not replaced and really dated the unit. The lamps appeared to be original or fairly old, and if the furniture was new, it had the 1980s design again. The carpet was newer, but again, very dated looking and it didn't really spruce up the unit. 6. The points with Air Miles seemed to be about the same number as a much nicer, much newer Hamptons. I checked the price difference on the interned and it looked like perhaps a $10 lower price/night at Best Western over Hamptons. But so much nicer at Hamptons, with free breakfast, coffee and tea all day long, free fruit and cookies during the day. No I'm not a Hampton employee either. Just that New is New, and Old is not and breakfasts being free especially for a family including a nicer motel/hotel is a big plus. Hope this will help in your decisions.

    4
    « Enjoyed our recent visit. »

    Check in was fast, courteous and professional. Room was spotlessly clean, beds comfortable, amenities met expectations. Front desk assistance during our stay was exceptionally friendly and went above and beyond expectations on a couple of occasions. Wifi signal was strong and consistent. Location very convenient. Would definitely stay here again.

    2
    « Wedding Weekend »

    First off, I have to say that for a wedding venue, the hall was very nice! The rooms we stayed in were very clean too. The lobby had a very fishy smell the first day which was not pleasant. My real disappointment is with the management/staff attitude. When I called to book the rooms which were reserved for the wedding which were supposed to be a group rate, I found I was given the normal nightly rate, not a discounted group rate. I was also told that there were no "Queen" rooms left, only Doubles. So, I went through Expedia and booked a Queen room for a much discounted rate. When we arrived, we were put in a double room so I went to the front desk and asked to be moved. I was told that they actually didn't have to move me because I booked through a third party, however, they had a cancellation so moved us anyway. Ummmmm, your hotel has a contract with the third party, so don't you have to honour that?? They also admitted that they have heard their group rates are not that good and many people book through a third party for the cheaper rate. Our room only had shampoo and soap for the ammenities; we asked for conditioner and were told that they only put that in the Suite rooms. Really?? You want people to book a suite for approximately $40.00 more per night for a .25 bottle of conditioner? Even the shampoo we used the first morning was not replenished. We had to go buy our own. Very poor treatment of their guests unless you spend top dollar for a room. For the price of this hotel, they do not offer a continental breakfast either, which many of the other area hotels do. We stayed for convenience of the wedding, however, I would not ever go back, nor would I recommend because if you aren't spending the big bucks to stay, you are treated like a third rate citizen. VERY POOR attitude! The front desk staff were nice enough, except for the remarks making us feel very low because we didn't book directly with them. And I know that they are following management rules. The father of the bride (knowing our story for booking) went to the management and got a discounted rate for another guest staying too as these people all travelled a long way for this wedding and the hotel did NOT give group rates. Very disappointing!!!

    4
    « An old friend needs a refresh »

    Many times on our way North we have enjoyed the friendly, professional staff and a comfy well-equipped room - and a pleasant walk to the Lake. This past weekend though we noticed that a refresh was needed, as odours assailed our nostrils: the foyer smelled 'fishy', the hallway 'musty' and our room had a weird chemical smell - especially when the AC was turned on. (Also, new towels are needed to replace the sandpaper ones.) Otherwise, it would be a very enjoyable night's stop.

    2
    « Wedding »

    Well we had booked through Expedia because we found the prices cheaper,We had booked two rooms for a wedding we were attending ! And the hotel said they had a group rate !!We checked and they did not .so when we arrived to check in at first they could not find one of our rooms ,but in the end they did ,we had booked two rooms with queen size beds !!! When we got to our rooms one of the rooms ended up being two doubles. So we went down to the desk to have it changed they said because we booked through Expedia that they really did not have to give us a queen !! Even thou we booked two queens !mind you they did give us a room !!later on we notice we had only shampoo no conditioner so my brother went down to get some ? To be told you need to be in a suit to get conditioner wow talk about making you feel like a second class citizens

    3
    « Good Hotel close to Lake Nipissing »

    Overall hotel was good, with a nice restaurant offering good food. Only had breakfast, so can't comment on dinner/lunch. Upon arriving at the room had to give the stuck door a good kick to get it to open. For the most part the room was clean, the only quibbles were the tub overflow drain was broken and shower head was leaky, and water continued to drain from the main faucet filling up the tub which was slow to drain. Beds were firm and comfy. A/C was very effective, i.e. nice and cold. Had an adjoining room for my mother which she accidentally locked using the night dead bolt from the inside when leaving via our room. My wife went to the front desk to get help and they arranged to get the off duty manager to come and jimmy her door open. He did a commendable and prompt job getting the door open but took a rather condescending, "what a dumb thing to do", attitude toward my wife as he did his work. The only good to come of that incident is we were given free breakfast vouchers.

    5
    « Great Beds and Wedding Venue »

    We had our entire family and friends stay at the Best Western North Bay to attend our Wedding on August 13th and everyone was very happy with experience, They all told us that we could not of picked a nicer place the staff and full service amenities were more then anyone had expected. Rooms were very comfortable and the wedding hall and service made for the best wedding they had been to. We give a big THANK YOU! to all the staff at the Best Western Hotel North Bay and would recommend this hotel to everyone that wants to stay on vacation or to plan a wedding.

    4
    « Wonderful stay with friends »

    Hotel staff Damion was very helpful and friendly. Rooms were very nice and clean. Everything worked. The pool and hot tub were nice and we had a great time. The food for dinner and breakfast was great. The hotel was in a good location nice short walk to the beach to watch a beautiful sunset.

    4
    « Satisfied customer »

    We were there for one night only. We arrived a bot early and were given a room right away. Later diring the day we realized that we were in the section with animals . 4 barking dogs. We asked the front desk for a change of room and were granted it right away. We tried the restaurant for dinner and it was delicious and the service impeccable. Would return and recommend it.

  • 5
    « WONDERFUL »

    Our family stayed at this hotel twice. Beautiful area. Rooms were clean, Staff was wonderful. I love Sunset Park, the kids enjoyed themselves. I can't say enough how the staff was kind at check in and check out. See you next time.

    5
    « Great Place to Stay »

    We stay here at least once a year while touring on our motorcycle - the beds are very comfortable - nice pool and hot tub for relaxing in at the end of a long day of riding - great Italian Restaurant this is one of the main reasons we keep returning - also serves good breakfast - they let you park your motorcycle under the canopy by the front door (this makes my husband extremely happy) definitely will be returning

    5
    « Family Reunion »

    We recently spent 3 nights at this hotel for our family reunion. We moved it here last minute and it's the best thing we could have done. From dealing with Angela for booking a block of rooms and organizing dinner to the front staff. The people were outstanding and the hotel was perfect for all of us. Not one complaint from our group of over 30 people! An excellent experience!

    4
    « excellent staff service »

    The hotel provided excellent service. The pool was large and well kept with long hours available. A TV was quickly replaced. The breakfast was not included but the extra reasonable cost was well worth it. Being on the second floor with no elevator was more difficult than we expected as seniors. The bed was very comfortable and the room just what we needed.

    5
    « Friendly »

    Just stayed the one night but the staff was so friendly and happy...you could tell they enjoyed there job...very helpful in getting to our next destination...room very clean and bed comfortable...great pillows...we enjoyed our stay very much...will definitely stay again...Thanks goes to the staff...

    4
    « BEST WESTERN NORTH BAY HOTEL »

    We stayed at this motel for a quick family visit in North Bay Ontario on Lakeshore near Lake Nipissing. The staff was friendly and the room was clean and very reasonably priced with a restaurant. We would definitely stay again.

    4
    « Good comfortable hotel »

    A good Best Western Hotel. There is a nice pool in the building. The room was clean and the beds comfortable. Everything in the room was working well and we had no issues with anything. There is a restaurant on-site (Farina) and the breakfast (not-included) is quite good. The staff were very friendly and helpful - even took the time to tells us about the shad-fly invasion that took place in the city while were there! I would certainly stay here again. Lots of parking and easy to get into and out of.

    4
    « Family Trip »

    Our room was ground floor,as we had our two boys with us for the trip. Staff Very Friendly,and helpful. Restaurant had Fair prices,and Enjoyable Food.....Would stay there again .....No Question ! ! Hotel was situated close to all amenities the city had to offer. Room was Extremely Clean and Comfortable ! A/C was also included in the room.

    4
    « Nice and clean in North bay »

    Hotel is good... Nice and clean... Rooms were quite ... Check in process is fast and efficient. Restaurant: didn't use as too expensive for breakfast . Would be better if breakfast was included in the pricing like some of the nearby competitors Easy access from the highway.

    5
    « Friendly & clean »

    I have just checked into this hotel and was pleased from the very beginning! The staff have been wonderful, the room is clean, and the pool is great! I can't wait to continue my stay for the next few nights!

  • 2
    « less than satisfactory »

    item went missing from room review by management left the matter unresolved. air conditioner old and very noisy leading to poor nights sleep. room not made up first day of 3 day stay. only just made up on second day after 2nd request to staff. felt locked in by having booked through online 'reservation counter' prepaid and only out was through 24 hour notice by 6 the day before.

    4
    « Great Location Pleasant Staff »

    Our hotel stay was good. The staff were very pleasant. Enjoy staying at Best Westerns when I can as I can rest assured the level of service and comfort I will receive. At this location you are able to walk to park and enjoy the beauty of the sand & beaches along Lake Nippising. The downtown and main waterfront is just a short drive away. The mattress was very comfortable. I found it quiet at night to sleep. Will return again.

    2
    « Poor experience »

    There were several disappointing aspects of our stay here, but the worst was the housekeeping. When we arrived, there was a room service tray full of dirty dishes sitting directly outside our door. This was a terrible first impression. Not only was it there when we arrived, but the dirty tray remained outside our door for our ENTIRE stay here. Housekeeping was still working on the hallway we when arrived, but the tray was not cleared away. The rest of the hallway also needed some attention as there were food wrappers and other debris on the ground. Several of the clean towels in our room were visibly stained with pen marks, makeup, etc. One of my basic expectations for a hotel are clean towels and although these were clean, the stains were very off-putting and something I have never experienced at a hotel before. The design of this hotel is an issue. The lobby is quite nice featuring two stairscases heading for the second floor, but there's no elevator. The stairs aren't so nice when you're dragging all of your luggage up them. The front doors are not automatic and do not a button to assist with opening them, so again, this is an issue with arriving and departing. Rooms are a good size, but ours did not have a microwave or mini-fridge, despite there being ample space for them. We had breakfast in the restaurant. The restaurant was spacious and the decor was quite nice. The food was good, but the children's menu was a bit pricey for the portion size ($6 for 5 small pancakes). Overall, this was a very disappointing experience for a Best Western or any hotel chain for that matter. We will not be back.

    4
    « Very nice people, big rooms, but the setting a tad tired »

    Road trips for us mean BWs because of the pet factor, and we LOVE this chain for being pet-friendly. Check in was easy, the rooms were clean, and expectations are never high, so little things (loud, old-school window ac unit, vaguely weird smell in hallway) we invariably encounter at these sorts of properties do not bother us. Not a place at this time of the year for romantic walks outside - the grounds are not impressive by any stretch, and the shad flies were EVERYWHERE. It's sad that this hotel is so close to the Lake but you cannot see it, and there is no real connection. Friendly bartender and great pole at the front desk - no complaints at all.

    5
    « Another Best Western »

    This is an attractive, clean hotel. We arrived during shad fly season which was very interesting..millions of these tiny prehistoric flies outside the property. Room was attractive and clean. There is an Italian restaurant, Farina. within the hotel which saves the bother of driving somewhere for dinner. I did miss the complimentary Best Western breakfast because after a wonderful supper at Farina, breakfast there was a big disappointment. Eggs were tough and uninspiring; hash browns were dry/slightly overcooked or left too long before serving. The hotel has a business centre with two computers but computers and systems appeared old and I could not log on to my email.

    1
    « amneties not working »

    The juccuzzi, sauna was not working during my stay. I request when will they be functional...and did not get a straight answer...they should have been honest and I would stay at another hotel! It was a bad choice on my side.

    5
    « great hotel »

    Great facility friendly staff clean room quiet and close to downtown, and Galaxy movie theatre, easy highway access excellent breakfast.. best night sleep... easy parking and great for walking at night near lake nipissing dennis pounall

    4
    « Comfortable »

    The hotel was air conditioned to a comfortable level and the food was very good. I was a guest at a wedding and everything ran smoothly with the hotel being very accommodating. There is plenty of free parking.

    5
    « Very Friendly Employees! »

    I enjoyed my stay - the staff were very friendly - the hotel was very clean - and well located for my needs. I had dinner in Farinas' Ristorante - and the food and service was amazing! The hotel is across the street from Lake Nipissing - the and sunsets are stunning!

    2
    « Extremely poor check-in experience, otherwise okay. »

    The check-in process was very disappointing. The front desk person, Lise, was not only unhelpful, but lied to us, then proceeded to make a room assignment mistake that could have had security implications. We arrived shortly after 12 noon, and were informed that rooms would not be available until 3pm. We let Lise know that we were in town for a wedding at 4pm (and the wedding reception was to be held AT the BW hotel). She told us that a particular room was assigned to us, and that we had to wait until that specific room was cleaned. And she said no, the cleaning staff could not prioritize based on personal situations. We came back at 2:30 to check for rooms, this time another lady checked us in because all rooms were cleaned by then. We opened our room door to two guests already in the room (thankfully everyone was decent). We were told that Lise and our other check-in lady happened to assign the same room at the exact same time (I question how the computer system could have allowed that to happen), and were finally assigned a different room. To BW North Bay (and Lise in particular): 1. a wedding is important enough that the guests should have been prioritized in terms of getting their rooms to get ready; 2. in our subsequent inquiry, you continued to be very unhelpful - had to be reminded of who we were when we called, even though you said you were going to call when a room became available; 3. you told us that we booked a specific room (which we have never heard of before), then proceeded to give the same room to two different parties - that means you lied about us having been pre-assigned a room. This could have been a security issue as well, should it have happened to the wrong people. After we finally got settled in, the room was equipped as expected, and the bed was comfortable.

  • 5
    « Genuinely friendly staff »

    My wife and I stayed for a single night to attend a theatre event. The front desk staff and housekeeping were extremely helpful and went out of their way to accommodate our requests. When they had no pool towels at the front desk, the girl sprinted down to the laundry and back to get me one.

    4
    « Book it »

    Clean rooms, great reception, great staff. a pleasure to be there. Thand North Bay and thanx to BW for a great stay. we shall return soon to this beautiful motel. Plz be advised that the breakfast is Not included in your stay.

    3
    « VERY COLD weekend »

    Overall not a bad place with the exception that the front lobby & halls were VERY cold. The only food that was the hotels was a breakfast Sunday Morning. Again, not bad. The catered in food to our function left a LOT to be desired!

    4
    « Best Western North Bay mostly good. »

    Good room, helpful staff, great restaurant ( Farina's). Could do better in a couple of areas: 1) No real glasses or china cups in room or lobby coffee ( just disposables) 2) Very surprised no handicapped/wheelchair power for front/main lobby entrance otherwise quite good.

    4
    « Clean rooms, great pool, friendly helpful staff »

    I arrived in North Bay in the midst of a very bad snow storm. I had almost went off the high way on my way and was a little shock up. The staff was understanding and accommodating. I intended to stay just the one night and move on in the morning but the storm worsened over night. In all I spent 4 nights before the roads were clear. The staff went out of their way to make me feel welcome

    5
    « Great Restaurant in hotel »

    Amazing meal at the hotel restaurant, fresh well prepared and large portions. Wait Staff, Aline and Pam are excellent at their job and a real pleasure to have serve you. Hotel is in a good location, can walk to the lake and a nice park area.

    2
    « Nothing special »

    I stayed here one night for a business trip. The hotel is old and outdated. Room was spacious and clean. Staff is not overly friendly. No breakfast is included- I am used to staying at Best Western's in Sarnia, ON or Windsor, ON and they are much much nicer than this. I likely would not return here.

    4
    « Pet Friendly, and Nice Location »

    Stopped here late one night on our drive through ONT. Choose the property due to its pet friendly policy. Check in was swift and friendly. Room was a little tired, but the wifi worked ok, and the lady at the front desk did her best to ensure we had quick access to the stairway for our dogs, since the first floor rooms were full. Drawbacks were no free breakfast, and no special amenities for diamond members. But location was great, and the room was clean. We know this, because the maid left one of her swifferjet dusters in our room!

    4
    « Restaurant was amazing »

    We have stayed at this hotel before. Room was very comfortable and clean. We had dinner at the Italian restaurant. We ate in the bar. The bartender/waitress was extremely nice and the food was amazing. The pasta helpings were so large we had to send half of the meal back. The only problem we had was the heater and frig was very loud.

    3
    « Wedding reception, all didn't go as planned »

    We took time to plan our reception months in advance, blocked off a bunch of rooms for our guests and reserved a suite with an attached room (months in advance) for us, two dogs and family. We checked & double checked on the status of the rooms, everything was great until we went to check in (after our photos were done, guests were seated and waiting for us to join them to have our first dance) We had a 1/2 hour window to check in and start our night with friends & family and it took us 25 minutes to check in to the rooms we reserved (month earlier) I don't know what the mix up was, our name couldn't be found in the computer, i was told someone quit that morning and the person working was new (no problem of hers, she tried her best) When we finally got our room key, it didn't work (back to the front desk we go) more searching and we were given the key to the adjoining room because we needed to drop off our overnight bags and two dogs and go be with our guests. We tried the key to that room, it worked ! But someone was already staying in that room with their belongings already unpacked. (imagine their surprise if they would have been in the room when we entered) Finally after more searching & frustration growing, we had to leave our luggage and dogs with a family member and go into the reception. We never did end up with adjoining rooms, but because of the mix up they did give us our room for free. stress free would have been better. Our meals were OK, some of the beef was just a little bit too bloody and some were sent back, the chicken was good. I was very upset that our parents two tables (the two tables that were clearly separate from everyone else) were served last. The salad was very boring with very little taste. I must admit the desert was absolutely fabulous. Everyone loved it. We ordered pizza for a 11pm snack and no one can recall having any. Someone did see 5 come out (we had ordered 11) so if you do order pizza make sure someone keeps an eye on it to see if you get what you ordered or how is mysteriously disappears ? We were very happy with the ball room we reserved, the decorations were done by us and an outside company, it all looked very pretty. it was laid out as we requested with lots of room to dance and relax. Over all experience was disappointing considering it was our special day.

  • 4
    « Good clean Hotel »

    We had a long drive ahead of us and booked this hotel to break the trip. Hotel was nice and clean, friendly staff. I had heard reports the hotel needed upgrading but all I could find was the bathroom vent was a little old looking. Room was nicely appointed. I would fault the hotel for no breakfast and one of the beds was a canoe. That's when it's time to change the mattress because no matter what your position starts off with you always roll to the middle. I would not hesitate to stay here again.

    3
    « Good food, average hotel. »

    We came to North bay for our anniversary and after lots of reviews we picked the best western. Overall we were happy with our stay but the hotel is very old and outdated. Our room smelled like cigarette smoke and the restaurant served excellent food but we had very long wait times for dinner and breakfast. The bar we waited forever while the one woman working served everyone else but us. You can hear everything in your rooms, so there is no quiet time. It would have been nice to have more options on the TV as well. just a few stations we got.

    3
    « Roll the dice with room servce at breakfast. »

    I ordered room service for breakfast this morning, 20 February 2016, and the lady who answered the phone informed me "Well, it's going to be a while, I'm the only one here." Ok, fine. I'll cut her some slack. After 90 minutes with out so much as a phone call, I called that lady back and she said; "I'm so sorry, I thought of your three or four times and didn't call. Do you know what happened? We got swamped. Every table was filled." Nice. Where was the manager? Where was the front desk clerk who could have helped out? A phone call would have been nice.

    4
    « Good Hotel with Numerous Amenities »

    We are snowmobilers and picked this hotel due to its close proximity to the trails. Rooms: Hotel itself is a good size, with only 2 floors (keep in mind that there is no elevator, so if you have mobility issues just request to have a room on the main floor). The rooms are clean and big enough to have your gear. Our room had a queen bed and a sofa bed. Since it was only 2 of us, the sofa bed and coffee table made for a nice sitting area. The rooms are renovated, however, the furnace kicking on constantly did interrupt my sleep (especially cause it was loud). Amenities: For a "basic" hotel, there are several things available in the hotel. They have a restaurant, lounge, pool, hot tub and sauna. The hot tub is small, fitting only 5 adults (and its tight) which was unfortunate after a day of snowmobiling. There is also outdoor lockup for your snowmobile, and in the summer a nice sitting area outside. Restaurant: We ate here twice - once for dinner and once for breakfast. Dinner was good. The food was tasty, and the portions were great but I did find that they used a lot of oil, too much in my opinion, on everything. Price of the meals are fair. Breakfast is your typical offerings. Lounge: We were only in here once for a couple of drinks. Its pretty big, so lots of room to hang out if you want to get out of your room. Service: No issues, we were happy with it. Nothing over the top though that stood out. Location: Great location. Had it not been so cold the weekend we were there, we would have done a lot more walking around along Lakeshore. There are lots of places to eat out within 10 minute walk.

    4
    « Great hotel, friendly staff, great food on site »

    We brought our kids to North Bay to snowmobile for the week. We started at the Clarion resort and our first night was just a horrible experience (room not ready when we checked in, unfriendly staff etc) so we looked for another place to stay and Best Western was our first option because it was close to the snowmobile trails. We were able to get a suite for our family, there is lots of parking for trucks and trailers and lock up for snowmobiles if you don't want to load them on your trailer each night. The staff was very friendly and helpful to get us settled. They had our roll away bed and crib brought up right away. We ordered breakfast from the restaurant Farina's on site and it was quick and the food was great. We ordered dinner one night as well and it was amazing. Great italian food, the steak was fantastic and the desserts were delicious. It was a treat to have such a great meal in our room and not have to drag our 2 little kids to a restaurant which is usually not an enjoyable experience for us :) Overall it was a great experience and my husband his friends are all going back in a couple weeks

    3
    « needs renovations »

    To get away from the kids, we booked one night at this Best Western, NB. The clerk screwed up our check in....she gave us two key cards but the wrong room number so we were trying to get into someone else's room. When this was finally solved, she apologized and gave us a free breakfast for the next morning. The room was cozy. The TV was working and the bed and pillows were comfortable. There's not much room on the bathroom counter; not even to set down a toiletry bag. The shower had a good spray and the towels were fluffy. There's a lot of sledders that stay here in the winter; that's cool. What isn't cool is the stench of exhaust fumes that litter the hallways. Not sure if that's coming directly from the sleds of off of their coats. Most sled are 4 strokes so it's probably fumes entering the hotel from the sled parking area. Perhaps the hotel can limit this somehow. Double doors and fan?? I took a walk to view the sleds and noticed the pool. It looked old and very dated. Like mold or discoloring on the tiles, even in the pool. It would be nice if this chain could do some renovation in the near future.

    5
    « Vary accommodating »

    My wife and new born son came with me for a work week in North Bay and we decided to stay here as it was the only hotel that had a separate room for the baby. The staff was very friendly and they helped in every way we needed; from a high chair to room service it was excellent. The poop was a little too cold for the baby but great all around. The restaurant was also Great! I highly recommend this hotel.

    4
    « Comfortable - Surprisingly Great Food »

    The rooms are a nice size, comfortable. It's odd to see a two-storey hotel without an elevator. Because we were having a conference - that took place on both floors, mobility was a challenge for me. If I was just staying at the hotel - I'd stay on the first floor for this reason. The beds are very comfortable - in fact, the best hotel sleep I've had in a while. The meals were really good. Especially the soups. I would have the hotel cater a meal anytime.

    4
    « Business Trip to North Bay »

    It is a great place to stay in North Bay for Business. Restaurant is fantastic and it has free WiFi so you can do work and eat. Great location Pool is nice Fitness Centre is ok - could be bigger with more equipment Staff are friendly and will take care of you Hotel room décor needs to be updated

    5
    « Excellent »

    Stay there for a work Christmas party. Good food, party, rooms. Great service at bar, front desk, restaurant. I would diffinitly stay there again for next year Christmas party. I recomend this hotel for everyone.

  • 5
    « Perfect stay »

    Nice large room, nice employees, clean et close to the beach. Nice pool and spa. The front desk lady was helpful. We stay almost overtime at this hotel. We will definitively go back to this hotel next time we go to North Bay, Ontario.

    4
    « Decent property and great service! »

    I visit North Bay for work on a fairly regular basis and the Best Western has become my hotel of choice. They offer decent facilities, clean updated rooms, free wifi (big must for me) and on site restaurant and lounge. The staff however are the main reason I keep going back, they're fantastic! Always friendly and helpful. I ate at the Fab Lounge on my last visit and was impressed. The line offers the same menu as the Farina restaurant so you can get a full Italian restaurant offering in a laid back lounge setting (nice if you're solo). Nadine was working the bar and she was great, It was only her first or second shift on her own making it more impressive. The warm bread and olives are a nice touch as well!.

    1
    « What a dump! »

    After traveling for hours from Toronto to North Bay, I arrived to an absolute dump! The hotel is old dated and scary and gives a Bates motel feel. There was a power outage and no discount was added on my bill. The food was terrible and over priced and NOT authentic Italian food.DO NOT STAY HERE! The guests on the second floor were very loud and irritating. This motel doesn't offer an elevator and the parking is very scary. If traveling to North Bay stay at the Clarion - I had to learn this the hard way!

    3
    « the best reason »

    I stay here every time Im in North Bay ...the number one reason is the Restaurant Farina!! Great Italian food every time the antipasta board is a treat on its own...so i was disappointed to see it was closed ...but the good news is that its only closed for a reno and i could still have dinner but in the lounge.....cant wait to get back and see the reno the bad news is it will probably be in the dead of WINTER !!

    2
    « Disappointment »

    I travelled thousands of miles in October 2015 to celebrate my niece's weddingn at the Best Western in North Bay, I have had some really nice experiences with Best Western over the years and expected thier reputation to be upheld. Not this time. The rehearsal night was a disaster. The room booked never became available and no one got to eat until after 9 pm. My sister booked a room well in advance for me and they did not have the reservation. The wedding itself and reception and party after were very well done and the food was excellent. They just didnt seem to be ready for us before 3pm the time of the wedding. When the wedding was over and the staff worked to change the room into a buffet, sit down reception, my sister had booked time in the bar but the manager didnt know anything about it. Instead the management had meant the bar set up in the reception but never communicated that to my sister or my niece. The next day my sister booked the bar, and paid in advance for this, to have brunch for both families, table and chairs were set up for 12 people not the 20 plus that would be there. some people had problems with their room keys which i guess could happen anywhere. Overall, the actual set up and admin of wedding and reception were done beautifully. Food, including the "authentic" italian cuisine in the restaurant and brunch, was exceptional. management in general was abysmal.

    4
    « Clean, comfortable & quiet »

    Stayed for one night. Room was ample size and the beds were comfortable. The café was open as the restaurant was being renovated. I had the lasagna. It was awesome! The only complaint is the cable TV. Typical reception for a hotel. Poor quality video and some channels only show the weather (snow).

    5
    « North Bay Accommodation »

    I don't even think of staying anywhere else now when planning a trip to North Bay. I regularly have customers and family to see there, and have stayed at this facility 6 or 7 times now. It is clean, friendly and offers dependable quality at a reasonable price, plus the location is quite picturesque on Lakeshore within walking distance to the lake (weather permitting!)

    5
    « Enjoyed the stay »

    Have stayed at this hotel several times. Always pleased with the service and quality of the facility. Particularly enjoy an a la carte breakfast as opposed to a buffet. Close to Lake Nippissing and downtown North Bay. Certainly would recommend the hotel.

    4
    « Pleasant stay in North Bay, ON »

    The hotel was a great find. I had considered staying at another pet-friendly accommodation, but I have a black labrador and their weight limit for a pet was 25 Lbs. Best Western has always been the hotel I keep coming back to because they don't have silly restrictions. Now my labrador said that if there would have been a doggy cushion with a treat on it, that would have been over-the-top. All in all very satisfied. Human & labrador.

    4
    « Thanksgiving wedding guest »

    Wonderful wedding reception and Thanksgiving Brunch Buffet. The Ballroom looks better than the pictures. Beautifully decorated, lovely lighting and nice centrepieces. Wedding venue 8 out of 10. Food: 7 out of 10 Dessert were very good, nothing ran out, and the wine was pouring. Servers were all attentive and friendly. Brunch, the food was really good, love the omelette station and endless coffee refills. Desserts were really tasty. We walked across the street to see the beautiful Lake. Parking is very easy, and there is a bus stop in front of the hotel. Easy to find hotel. Wish we could have stayed longer, I will be going back to North Bay someday. Lots to be thankful for.

  • 5
    « Wonderful Service »

    I have stayed at this hotel twice over the last few months and have found the place to be clean, quiet and comfortable. The employees are all wonderful. And I love the restaurant. The food is quite tasty. I will be staying here again next time I am in North Bay.

    4
    « Wedding Headquarters »

    All aspects of the wedding were at the hotel and the main event was well planned and carried out. There were a few times when organization of staff for other events was inadequate-not enough severs, staff not informed of plans.The wedding ceremony, buffet, reception, dance was all excellent.

    3
    « Happy with stay »

    I stayed at this hotel on business as I was attending a workshop that was being held here. My room was by an exit and I was worried that I would hear the door to the stairwell being opened and closed all night long but the noise was very minimal which I was surprised about. The room was clean and I liked that they replenished the teabags that I used the following morning when they cleaned my room. All-in-all it was a pleasant stay.

    4
    « Just passing through. »

    Stayed here and truthfully what a surprise. When we pulled up the outside of the building looked old and decreptive. But honestly the inside and the staff were more than what you would expect. Thank you Best Western for delivering another fine establishment.

    4
    « Great stay for the money »

    We stayed over the weekend of Aug 28th. The rooms where clean and the the hotel is just off highway 11. the staff was great if you stay ask for Beverly she has great customer service skills and was very knowledgeable of the area what places in north bay. The only thing that I could say is that there where a lot of bugs outside the hotel when it got dark but other than that is was a great stay. the onsite restaurants were pretty good food was ok a little pricey but still ok .. the bar was good great food lat the bar still pricey but good.when we go back we will be staying there again.

    3
    « Seems over priced »

    Basic room, was clean, only complimentary toiletries were a shampoo and two small bars of soap. Priced high for what you get ie basic. Front desk staff very good. Back parking lot was a bit creepy. No complimentary breakfast but coffee and tea in lobby.

 

Getting to the hotel ...

All directions
·From: Toronto. Follow 400 North to Highway 11 North to North Bay, Exit 11B 338(Lakeshore Drive). The BEST WESTERN North Bay Hotel & Conference Centre is located at 700 Lakeshore Drive, four kilometers from exit on the right hand side. ·From: Timmins. Follow Highway 11 South to North Bay. Continue along Highway 11 South (towards Toronto). Exit 11B 338(Lakeshore Drive). The BEST WESTERN North Bay Hotel & Conference Centre is located at 700 Lakeshore Drive, four kilometers from exit on the right hand side. ·From: Sudbury. Follow Highway 17 East to Highway 11 South. Exit 11B 338(Lakeshore Drive). The BEST WESTERN North Bay Hotel & Conference Centre is located at 700 Lakeshore Drive, four kilome...

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