BEST WESTERN Hotel Schmoeker-Hof,  Norderstedt

4.0/5  - based on 96 guest reviews.
Oststrasse 18, 22844, Norderstedt, Germany - See map
+49 40 526070 +49 40 526 2231

Destination

Dates

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Cocktail lounge
    Cocktail lounge
  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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TripAdvisor Traveler Rating
based on 97 traveler reviews
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The BEST WESTERN Hotel Schmoeker-Hof is a modern first-class hotel located just outside the gates of Hamburg in a picturesque surrounding. We offer 122 modern and individually furnished rooms in a country house style. All rooms are equipped with free high-speed internet access (via LAN), satellite-TV, Pay-TV, minibar, trouser press, telephone and radio and offer all comfort you expect at a first-class hotel. Non smoking rooms are available. The guests are invited to enjoy and taste the cuisine in the homely courtyard garden, the cozy restaurant Schmoeker-Hof and our hotel bar. To relax, the guests are welcome to use the sauna, steam bath, whirlpool and the solarium. The hotel offers nine conference rooms for up to 120 persons. Enjoy our breakfast buffet at the rate of 13. 00 EUR per person per day. Enjoy your stay.

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Room 1

Guest reviews


in partnership withtrip advisor img
based on 97 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
22
Verygood
 
48
Medium
 
16
Poor
 
8
Horrible
 
3
Business Business 39
Couples Couples 28
Family Family 18
Friends getaway Friends getaway 4
Solo travel Solo travel 8
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Hotel Schmoeker-Hof,Norderstedt
  • 5
    « Very good quality-price balance »

    This is a nice play to stay. Food is very good, various and tasty. Breakfast in particular. Rooms are spacious and clean. All confort needed. Good Wifi connection in the whole hotel. Staff is very pleasant. It was a perfect business trip. (Meeting rooms are also perfect)

    1
    « Nightmare »

    The quality is really bed. As you have a lot of neighbour in you room that named spider and bite you can see eveyvhere in your room. And also near your pillow. And the bed is old and dirty as you see in the picture. And this room is first class room so i don't have any idea about the other room. I complaint about spider to reservation and they said, 'because of nature'. Breakfast is ok but not enough choosing. And last i said, you can choose another hotel for not to make stress...

    5
    « Really nice stay! »

    Stayed like a year ago, just for a couple of days and I did not have a single complaint. The staff was really nice, especially the bartenders surely do have class:) I remember waiting for a beer for like 4 minutes and then one of them coming and apologizing for unacceptable waiting time and giving me the beer on the house... Really nice. I would recommend this hotel to anybody anytime.

    4
    « Quiet, out of town, good dining »

    Convenient for Hamburg but outside. Quiet and well hidden but my SatNav found it. Restaurant facilities tip-top and was able to eat outside in the hot weather. Approach to it is unimpressive and parking is a bit informal. Typical BW in value for money

    4
    « Relaxing Countryside Pit Stop »

    A very nice moderately priced hotel 25 minutes drive from Hamburg international airport. This is a 2 storey chalet style building around 50 years old set in nice grounds , rooms are just okay quite basic but clean. There is a restraunt across the small court yard at the back of the hotel which has a decent evening menu and a small snug bar which has a few draft lager beers on tap. I had dinner there and can recommend the lamb fillet, this venue also serves breakfast in the morning which has continental and cooked meals to order.

    4
    « One overnight stay »

    German hotel quality blended with good Best Western policies and specifications. Selected only because the hotel is near the company to be visited. The hotel building has taken its shape over time, making it an adventure to reach your room.

    1
    « Poor facilities, rude staff »

    I was part of a group that stayed at this hotel for a week-long business meeting/conference. The rooms are dated and generally low quality, comparable to a typical US motel. Upon check-in, I was informed there were no non-smoking rooms available. The smoking room I got smelled very bad. There is wi-fi throughout the hotel, but it can be accessed only with a user name and password given out at the reception. One guest is allowed to connect no more than two devices. In response to my argument that I would like to connect a phone, a tablet and a laptop, the receptionist expressed genuine surprise and disbelief and said "Noooo!" There are two receptionists in this hotel, who take turns. Both completely lack customer orientation and weren't particularly well versed in any other language than German. However, it was the kitchen manager Khaled that left the worst impression. He repeatedly try to chase us out of meeting rooms/restaurant/bar area whenever he saw fit, interrupting meetings and conversations and paying no attention to the fact that we were having a week-long conference at the hotel and we were all staying in it the entire time. Overall, it was a very disappointing experience. It was a mistake on our side to book a stay/conference at this hotel, and it will surely not be repeated again.

 

Getting to the hotel ...

All directions
·From: motorway, by car. Take Motorway BAB 7 (Hamburg-Flensburg / Flensburg-Hamburg), exit Quickborn/Norderstedt Nord turn right in the direction of Norderstedt. Follow the main road (K113) for approx. 8. 5 kilometers. At the 7th traffic light turn right into the street Harckesheyde and the next street left into Oststrasse. Our hotel entrance is after 0. 5 kilometers on the left hand side. ·From: public transportation. From main train station Hamburg: Metro (U1) until Stop Norderstedt-Mitte. From airport Hamburg-Fuhlsbuettel: Take the Airport-Express bus line 110 (HVV) until Stop Ohlsdorf (U/S) change there- continue with metro (U1) until Stop Norderstedt-Mitte. With a cab from Norderstedt-M...

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