BEST WESTERN Hotel Newport Inn,  Newport

4.0/5  - based on 428 guest reviews.
1015 Cosby Highway, 37821-7323, Newport, United States - See map
+1 423 623 8713 +1 423 623 1804

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Free parking
    Free parking
  • High speed internet access
    High speed internet access
TripAdvisor Traveler Rating
based on 429 traveler reviews
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The BEST WESTERN Newport Inn has great value and access to many attractions. This cozy Newport, TN hotel is near Smoky Mountains, Bristol Speedway and Bush's® Best Beans. Sports enthusiasts will love that Bristol Motor Speedway is about an hour's drive from the BEST WESTERN Newport Inn - we also offer cheaper rates during the races, providing even more value. Newport Speedway and English Mountain Drag way are also just a couple miles away. We are also a great gathering place for car and motorcycle enthusiasts, as we welcome groups. Feel the thrill of whitewater rafting on the Pigeon River during your stay. During your stay at this Newport Inn, you can enjoy the area's popular events, including the Moonshine Rod Run. If you are on your way to Ashville or Myrtle Beach, this Newport hotel is the perfect halfway stop - we are also on the way to Gatlinburg and Pigeon Forge, providing a peaceful place to stay on holidays and during high traffic events. Those traveling on business are ensured an efficient and affordable trip when staying at the BEST WESTERN Newport Inn. Located just off of Highway 40, you will have just a short drive to Bush's® Best Beans, ConAgra Foods®, United Marine and Sonoco. This Newport Inn makes the perfect home away from home. Choose from standard rooms or one of four suites - all of the welcoming, clean rooms offer cable satellite television, a coffee maker, high-speed Internet access and much more. Wake up feeling refreshed after a good night sleep and get the perfect start to each day with a complimentary full, hot breakfast. Get even more value out of your stay at this pet-friendly Tennessee hotel with the outdoor seasonal pool, hot tub, free parking and 24-hour front desk. Dine in our "Brooklyn Pizzeria" or Michael's Night Club. For an affordable visit to Newport, Tennessee at a hotel with friendly staff and great rates, reserve a stay at the BEST WESTERN Newport Inn. Enjoy your stay.

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Room 1

Guest reviews


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based on 429 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
211
Verygood
 
145
Medium
 
42
Poor
 
17
Horrible
 
14
Business Business 43
Couples Couples 127
Family Family 162
Friends getaway Friends getaway 30
Solo travel Solo travel 34
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Newport Inn,Newport
  • 4
    « Very nice hotel in a beautiful mountain setting »

    We had to look around a bit to find a hotel that had a room available as it was a Saturday and that part of the country has a lot visitors on the weekends. Fortunately this hotel had a room at a reasonable price and we checked in around 4:30 PM. By 7:00 PM the parking lot was full and I doubt there were any more avialable rooms. The office/restaurant/bar are separate from the hotel itself yet it is very convenient. The rooms were nice and not outdated or unkept. Breakfast was OK but typical of most Best Western hotels.

    4
    « Family visit »

    Staff should be better trained in assisting handicapped persons. Upon arrival desk staff stood and watched as I struggled in enter with my wheelchair bound spouse. They appeared more interested in conversing among themselves rather than assisting or offering assistance to a guest.

    5
    « Great stay for price »

    We spent 1 night here & were pleased with the value. Room was clean & had been remodeled. Microwave & fridge. Breakfast was good...eggs, fruit, sausage, biscuits, pastries....real oatmeal would have been a huge plus.

    4
    « Good nights sleep...better breakfast »

    Nice place to stay especially for $70.00. Pretty good bar and a really good breakfast. Actual sausage and fresh fruit. A really comfortable bed and a quiet atmosphere. The staff is friendly and helpful. A bargain for 70 bucks.

    1
    « Nasty non smoking room.... »

    When this Best western was first remodeled it always was very clean. Now the people they have cleaning do not care and the morning/day front desk manager had a defensive attitude when I showed her the pictures I posted on this site. She then tried to charge the friends credit card for smoking in a non smoking room because of my complaint. Of course it never was charged because legal action would have been our next step. The carpet floors need shampooing. Dusting is a must, disinfectant on all surfaces including the refrigerator. Bathroom tubs need to be bleach scrubbed out or refinished, mold spores are in the bathrooms on the ceiling. The bathroom doors need to be cleaned front and back down to the bottom. Very disappointed with that stay. I had a to put towels on the floor to walk on and in the tub to take a shower. I couldn't get another room by the time we got back to the hotel for the night. My bed linen was turned on the opposite side which makes me think none of the linen was washed. I'm glad I bring my own linen and blankets as well as Lysol.

    5
    « Room with a view »

    Nice little hotel with a view of the mountains. There is also a pool which would be nice in the summer. There is a restaurant on site that has good food. Pizzas, subs, and chicken wings are some of the choices. There is a tavern that serves food from the restaurant. The free breakfast is very good too.

    4
    « Quick stop over night. »

    Price 99.00 for Sat. Night. Nice bed. Clean room, shower. Has cable. Wifi, refrig. Microwave. Coffee pot. Very nice place for just night over. Has Ruby Tuesday in front, also many other eating places close by. It has full breakfast with eggs, bacon sausage, etc.. Have not had it yet but hope is is nice. Room down stair and very quiet. Temp control by self so very cozy. As I said bed and bedding very fresh and comfortable

    5
    « Just right »

    Very elegant and emaculate room. I was pleasantly surprised with the room considering we payed so little. The bed was very comfortable for our bad backs. The new large HD TV was perfect to watch the Saturday football game. The reason we chose this location is its only 30 miles to a natural hot springs just over the North Carolina border. I would gladly stay here again.

    5
    « "Room with a view" »

    Nice room, helpful amiable staff, great restaurant and a good value. The view of the smoky mountains was a real plus and being pet friendly was great. Very easy on/off I-40 and lots of gas stations and restaurants close by in case you don't like the pizza or Italian dishes served in their restaurant.

    5
    « Great service, price and renovations »

    This hotel was a delight in every respect. The price was surprisingly low, the staff made us feel like celebrities, and the renovations in the rooms were well thought out and pleasing. We'll plan on staying there the next time we head south.

  • 4
    « Pet area is safe and fenced »

    I really enjoyed the time I spent at this hotel. I read good reviews. The pet friendly rooms are not the cleanest I have seen but great area in back for my dogs to run and I felt very safe and even took them off leash since it is fenced and sits above the Interstate. I travel with my dogs weekly for work and I look for safe pet friendly places. This is a great one. The breakfast I had been told was great, in my opinion it was good and better than most. I stayed here on and off for 3 weeks. great home away from home

    2
    « Sold out but Dirty »

    We were initially happy to even FIND a hotel close to Pigeon Forge in October, but upon arrival, I pulled the covers back and found several black hairs on the sheet, EW! Then when I went to the restroom there were curly and straight black hairs on the shower side and floor. I guess they don't have to clean as well if they are sold out? EW! EW! EW! Plus, if there WERE elevators...I didn't see any and I strained my back lugging my carry-on up the concrete stairs. Internet was good though. Pizza place attached to the lobby with overpriced pizza which took forever and there were no clean booths.

    5
    « Newport Tennessee best »

    this is the best hotel in the entire region including Gatlinburg & Pigeon Forge area . a must stay place. nice restaurant and free breakfast clean rooms also wonderful staff also we have been staying here for over 7 years and its just plain out and out awesome

    4
    « Running from Matthew »

    We needed a clean comfortable hotel with a nearby restaurant after a long day on the road from Myrtle Beach. This hotel met all of our needs. Check in went smoothly and the room was very comfortable and clean. No coffee machine on the room. Restaurants are nearby. Plenty of parking. Easy access to the interstate. Good place to spend the night.

    2
    « Last stay »

    We had stayed at this location a few years ago - it's a convenient location on our way to South Carolina. This time, the first thing I did was check the mattress for signs of bedbugs, and found evidence (but no bugs). Since our payment was non-refundable, we asked for another room, and the second one had a brand-new mattress and no signs of bedbugs. Our room was on the front side of the hotel - we circled the hotel as we exited, and noticed that the back side of the hotel was full of semi trucks and other big trucks. The hotel staff had mentioned that the front of the hotel is "much more quiet" than the back. Breakfast was included and was good.

    5
    « great room »

    Stopped in on our way home, great room, comfortable beds, everything was clean, towels, coffee maker, microwave all there. Bathroom was clean. The outside of the hotel was also nice and clean. They have an outdoor pool but we did not use. Great contential breakfast, waffles, eggs and sausage, biscuits and gravy, hot coffee.

    4
    « Motorcycle trip to the Smoky's »

    Older hotel that is in nice shape. Slept well and felt safe. No problems with the room or the staff. Came down to ride many of the roads in the area and the National Park. Many great motorcycle roads in the area.

    5
    « Great Place to Stay! »

    We recently stayed at this motel and thoroughly enjoyed it. The rooms were clean and smelled good, linens were fresh, and the service was outstanding! The breakfast bar was very good and included eggs, sausage, biscuits and gravy as well as all types of bagels, muffins, cereals and fresh fruit! We will definitely stay here any time we are in the area!

    1
    « Disappointed »

    Stayed here last year and had a smoking room since that was all they had left. Stunk. Decided to give it another try. Rooms are set up well, but not clean. Carpet was filthy. Bottom of my feet were black from dirt. Dirt under AC unit. Baseboards and corners hadn't been cleaned in awhile. Water damage on ceiling in bathroom. Mold on shower curtain. Breakfast last year was quite good. Not this year. Room prices were jacked up because of a home game. Won't stay here again no matter how tired.

    1
    « Had good reviews »

    Went to check in. Was told the room they reserved for us had wet carpet. They put us in another room....guess what wet carpet. Smells bad. But that's not the worst of it. They have a truck parking right outside your door. 18 wheelers idling all night. This hotel is a dump and I hope to spare you the pain that my wife and I went through here.

  • 5
    « Excellent Stay »

    This property has recently been updated. The room and nice and comfortable. The location was near the interstate but we didn't hear any of the interstate noise. The price was right around $80. Check in and out was easy.

    5
    « Best hot breakfast »

    Staying at this Best Western was a great experience. Friendly check-in staff, very clean, comfortable room, the "greatest" hot breakfast ever, and very reasonable rates - what else could a person ask for. You will be glad you stopped here.

    5
    « Great Value overall »

    We were just traveling through and stayed at this hotel. For the money it provided updated clean rooms with all the expected amenities. But it also provided the best Breakfast we've EVER seen at a hotel chain! The breakfast area was actually a full functioning cafeteria. The breakfast bar was like 40 feet long with every breakfast you could think of! Don't hesitate to stop here and refuel for a night and get a good start to your next driving day!

    1
    « Terrible Customer Service »

    When I arrived at this hotel and saw the location and condition I didn't feel comfortable staying there alone. I am a female and was traveling alone and it was late at night. I cancelled this reservation 15 MINUTES after making it, because I felt unsafe, and the hotel refuses to refund my money.

    5
    « On the way »

    Very clean, bed was comfortable and breakfast was delicious and they had a good variety of food. Room was decent and recently remodeled. Staff was friendly and location was perfect to get a bite to eat at many restaurants

    4
    « Hotel Stay in Newport, TN »

    Although the rooms are located separately from the office/restaurant areas, it's still a nice comfortable hotel. I'd recommend this hotel to other people staying in the Newport, TN area. This was the second time that my wife and I have stayed in this hotel when in Newport.

    5
    « Great stay »

    This Best Western is an excellent location for many areas of the Smokey Mountain National park, Gatliburg, Pigeon Forge, etc. The facility has been there for a while but the interior rooms are all updated and extremely nice. We stopped for 2 nights while on a motorcycle trip to the area.....great roads too.

    2
    « Dirty and indifferent »

    Main objection was the dirty bathroom with greasy footprints in bathtub, bathroom floor was filthy, the floor made my feet black and nasty when I walked into the bathroom. The front desk seemed indifferent to the problem when notified.

    4
    « Great budget motel »

    This motel exceeded expectation because it was only $70/night. Rooms recently remodeled and beds were comfortable. Eric at the front desk was very helpful at check in. Breakfast was fantastic...lots of tasty choices!

    5
    « Best Western Newport Inn »

    This was a stop-off on a very long drive home. I was pleased with our room, it was clean, well appointed and quiet. The breakfast offered was excellent and the breakfast room was very large and well-stocked.

  • 3
    « Renovated facility »

    The room was clean and comfortable. Room was facing a busy road and can be subject to traffic noise. Hotel layout is inconvenient. Lobby and breakfast area in a separate building down a steep hill from rooms.

    5
    « Nice stay »

    B W Newport is a great location.u r near gatlinburg and pigeon forge.great views of the mtn. Clean spacious rooms friendly hotel staff.free hot breakfast. Laundry room.also ur within walking distance of ruby Tuesday s and cracker barrel. I will be back.

    4
    « Reliable and very nice »

    We have stayed here several times on our trips between NC & MO. Is a good stopping point before going into the mountains. The rooms are very nice and reasonably priced. Free breakfast goes beyond run of the mill pastries and the view is beautiful. We will always come back when we take this trip again.

    5
    « Best Customer Service »

    I called late one evening in search of a room for a family member unexpectedly in need of lodging. My first call, to the front desk of neighboring competitor, was rudely handled. This was my second call. The desk employee (Eric maybe?) listened and not only kindly handled my situation but offered options I had not considered. All worked well from there...room was competitively priced, clean and comfortable. This will be my first call next time in the the area.

    3
    « Family vacation »

    Just stayed one night. Staff was very friendly and helpful. Thought the room could of been a little on the cleaner side, especially the bathroom. Air conditioning was a little noisy. There were only three towels for four guests and no trash bags in the trash cans. Price was within reason. But overall not a bad stay. Have had worse experience.

    5
    « Don't miss this one!! Great value. »

    Great value for the money. The rooms were newly furnished. The staff was very friendly. I can't say enough good about the breakfast, it was amazing!! I'd say stop here!! We found this gem by accident but will stay again on our way through the area.

    4
    « Pleasantly Surprised »

    I didn't realized when booking that the access to the rooms are directly to the outdoors. I prefer an entrance into a hallway. However, the pool area was nice and breakfast was good. The room was a bit cramped, but we had an overall good experience. The decor is modern and the room was clean. Easy access to the interstate.

    3
    « Decent place for the money »

    Overall was a good stay. Vending area in hall between building was dirty, rest of the place was good though. Don't recomend getting the Pizza from the place on the premises, as it is very greasy. Breakfast was about average for a place like this.

    4
    « My trip to Newport, TN »

    I needed a place to stay near Hartford, TN. I compared other hotel sites in the area and felt that the Best Western was the best option around. I have stayed in several BWs in the last few years around the country,I find that they are a good value , in general. They have what your need, are clean and provide friendly, professional service. The Newport location held up to these standards. It was also nice to have the lounge and restaurant right there on site.

    5
    « All New Spacious Room »

    It was totally new renovated hotel with swimming pool and hot tub. Kids loves swim on hot days. Breakfast also having good number of items to start your day. It has all amenities like mini refrigerator, microwave, ices, coffee, etc... We stayed 2 nights here, and enjoyed well. All major fast food are nearby. Walmart is at walking distance. Loved it... Next time, this is the only hotel on my list if going that way :)

  • 4
    « Relaxing »

    Had a very pleasant experience at Best Western. We had been on the road for 11 hours and needed to rest. Checked into the hotel and walked to the Cracker Barrel for dinner. The beds were comfortable and the shower had nice water pressure. The only thing I missed was a coffee maker.

    5
    « Great stay for the price! »

    We had to get off the interstate early on a trip to Asheville do to intense rain and wind. Our other choice hotels in the area were not pet friendly. So we choose this Best Western. We were a bit skeptical being as inexpensive as it was, but were more than pleasantly surprised. I am not sure why other reviewers are so harsh. For being a very inexpensive option the rooms were perfectly clean and remodeled. Beds were comfortable. Desk staff was quick and very accommodating. Great free hot breakfast. Clean and nice bathroom. Great dinner choices within walking distance. Best Western has earned a spot in our playbook...meaning we will add them as a favorite option... after this great experience!

    3
    « A little ran down for just being remodeled »

    They were supposed to be newly remodeled rooms. If they did I couldn't really tell. The air conditioner fell out of the wall literally. barely cooled and was super loud and dirty. Entry door would not completely close. You could see daylight. My point is if you advertise newly remodeled rooms, it should be a lot better than what we experienced. Desk clerk was super nice. Breakfast was pretty good.

    4
    « Trek Through the Southern States, Night # 1 »

    I was exhausted, arrived at 2 am not expecting much. A tad different from most Best Westerns I had experienced, especially in the layout. However, the room was quite nice and I was pleasantly surprised. It was spacious, clean, and very comfortable. All of that for 80$, I will certainly take it. I don't recommend as a permanent stay however if you are merely passing through, can't think of a better place to hole up. So if that's you, go for it.

    2
    « Not as pictured »

    We needed a place to stop on the way to SC. It had really good reviews but was one of the higher prices at $140 plus all the tax. I was surprised at how small and cramped the room was. It was like a tiny efficiency room with a vanity, sink, & mini-fridge all on one end next to a tiny bathroom. We had a king size bed you could just walk around. The pillows were not king size and there were 4 tiny squishy ones. No room in there for even a chair. There was no hairdryer and the towels were cheap and tiny. It was clean but definitely older and not what I would call immaculate. Definitely not what I expect for that price. Our room was non-smoking and that was nice. The desk girl Jessica was very nice and efficient.

    4
    « A good place to stay at a great price »

    The rooms are clean with some signs of ageing but good for the price. Lots of parking, newer tv's and beds and a very good location especially for the traveler that would rather not get back into a car at the end of the day. They have their own restaurant and bar and there is s new Ruby Tuesday's right in the parking lot. The included breakfast was very good, better than many others I would go again

    2
    « Not up to standards »

    Our stay was most disappointing. Problems with getting door lock to work, A/C not working correctly and had an odor. Did not report until leaving because there was only one employee available and she was very busy. She was great and apologized as we left.

    5
    « Vacation stop »

    The hotel was roomy and very clean. Very nice for the price. Our room had a refrigerator and microwave along with a single serve coffee pot. The pool area was clean and well kept. Checking in was quick and easy. The front desk worker was very friendly and informative.

    5
    « Excellent in all ways »

    This Best Western is one of the best hotels that we have stayed in over the past several years. The rooms were very comfortable and the breakfast was outstanding. Also all of the staff were friendly and professional. This was the first night of a 5 night trip where we stayed in 5 different Best Western Inns. The Newport BW was By Far the best of all the Best Western Inns that we used during this trip. I recommend it highly.

    4
    « Newly remodeled rooms, with better price offline »

    Driving late at night, we checked the Internet for affordable hotels along I-40 before getting into the mountains. This Best Western looked like a good deal and the Internet prices were good. However, the price advertised on billboards coming into the city were $10 lower than those listed online. We checked in without a reservation, and sure enough they gave us the lower billboard price. So, you may save a bit by not booking this hotel online. The room was obviously remodeled recently, and while the guests outside weren't always quiet, it was a good hotel for the price.

  • 2
    « Outside of hotel is nasty »

    Inside has been updated. When we arrived to the hotel I ask for the room rate she stated the rate. I told her that we saw the sign on the freeway all rooms 89.95 she stated it says in small letters Sunday-Thursday. So the room was 139. Because it was a Friday night. The outside of the hotel looks terrible. Nasty dirty looks as though smoking is allowed on the sidewalks and balconies so there were ashes and butts everywhere. When we got into the room beyond our surprise the room was updated nicely. If we weren't so tired from the ride we would have gone further looking for another hotel for miss representation on pricing and the nastiness of the exterior of the hotel. This was our first bad experience at a Best Western this week.

    5
    « Home away from Home »

    To start the breakfast was amazing and free. The rooms were really nice and comfortable, it felt like home away from home. The staff was very friendly. Check out time was 12 instead of 11 like most places. Would highly recommend!

    3
    « Ok Stay »

    Breakfast was good, pool was clean, rooms clean. Overall appearance was grungy. Staff was not very helpful, appearances could have been better. I did not use the Restaurant but others in my party did & were very impressed with the food & the value you received. There was a lounge/bar but crowded and not suitable to just lounge, seemed more dressy. Plus there was no where for kids to enjoy the fire pit.

    3
    « Good enough »

    Old style Motel. Ads showcased laundry service but detergent vending machine jammed and would not dispense. Front desk attendant was quick to reimburse my $1.00 but I had no detergent to do clothes. After 10 hours of driving, not what I wanted to encounter. I ended up using shampoo as detergent.

    3
    « Reservation was not ready on time »

    Arrived for check in on time. Signed in and sent to room. The room was not ready and still had items from prior occupants. Notified cleaning crew who was busy. They did agree to start immediately on our room. Left, had dinner and returned to find room was ready. However, there was water on the floor behind the toilet and in room trash containers did not have liners. At check out, we were told liners were no longer provided. This was not a typical visit at this facility.

    5
    « Beautiful scenery in the mountains. »

    Very nice and comfortable . Pool is great one of the few outdoor deep 9ft pools. Family fun. Stopped here while traveling.convenient to several restaurants. Front desk very helpful. Rooms clean and quiet.

    4
    « conveniently off I40, good breakfast »

    Convenient off of I40. Cracker Barrel and Ruby Tuesday next door. Older hotel, but room was nice, breakfast was good.Not bad price for a Saturday night. Check inn was fast, and host was very pleasant and helpful.

    5
    « Great Stay »

    We stayed for two nights and everything was great. The bed was very comfortable and the room was very clean. We had a nice view of the mountains from our room. The breakfast was really good. The biscuits were thick and fluffy, the peppered eggs were yummy. They had a wide variety of breakfast foods, which included sausage, waffles, cereal, fruit, etc. Jessica checked us in and she was very friendly, helpful and informative. Check out time is noon, which was great.

    4
    « Great service, nice rooms »

    The rooms have recently been renovated and the decor is up to date. The pillows were comfortable and there was amble room in the sink and bathroom area. I loved having a fridge, but my short friend had a rough time trying to reach the coffee maker hidden in an upper cabinet. My only complaint was that the shower wasn't totally clean. There was quite the layer of dust on the top edge. Also, there was some mold growing on the ceiling since there is no vent fan system in place.

    5
    « Good Value »

    I felt this place was more upscale for the price. But it was a litle away from Gatlinburg and Pigeon Forge, if those are the places you are visiting. But definitely close to the rafting in the smokies.

  • 4
    « Memorial Day Weekend »

    Last minute reservation Memorial Day weekend. Yeah, I know. I was lucky. Room was clean and was ready for us. Personnel at front desk were very helpful and friendly. Housekeeping kept our room clean and tidy. Breakfast was provided, though was nothing it was adequate and well stocked.

    4
    « Friendly »

    This is the best place to stay in Newport. It's clean, comfortable and you can get a room with a whirlpool bath for less than $100. That's priceless if you're an old man with a bad back who's been driving on I-40 all day. The staff is exceptionally friendly and welcoming. They have a full free breakfast buffet that's very good and a great bar and bartenders.

    5
    « Good hotel »

    Comfortably firm mattresses and nice bedding. Everything works as it should. There is a desk. The flat-screen TV has a good picture and can be used with your DVD player. The microwave and fridge are on a spacious counter that includes the bathroom sink and mirror. The shower has plenty of space for you to place your things conveniently. Decent water-pressure. The breakfast here is better than most. Convenient to restaurants, I-40 and Cosby Highway.

    4
    « Nice stay after a long day of driving. »

    Driving late from JAX to Detroit for a funeral. Ashville too expensive. Kept driving to find a reasonable rate hotel with good ratings on TA and Trivago. This one fit the bill. We had a room in the back that was very quiet. We didn't even hear the big rigs start their engines and leave! There were a few in the back parking lot. Breakfast is at a pizza restaurant adjoining the lobby. We arrived at midnight, so we didn't visit the adjoining bar. Check in and out was very easy and quick. We did not have reservations, just stopped in.

    5
    « Getaway »

    This is nothing fancy, but clean!! If you are in this area check it out. It was 69.95 per night. Hard to beat that, we were in room 110. King bed, nonsmoking and a free breakfast! Everyone was so friendly and helpful!!

    3
    « BW Stay »

    Although it advertises new rooms and redone rooms on hotels.com could not tell what they did to redo the rooms. The breakfast offering though was excellent. Friends room had curtain hooks missing and tub did not drain well

    3
    « Adequate but clean »

    The room was small for a king bed. Bathroom set up awkward, vanity in full view if door or curtains open, door to bath made for tight quarters. We stayed two nights, bought a cheap pillow at nearby Walmart for second night instead of trying to sleep on the hard lumpy ones. Breakfast bar in adjoining restaurant was very good, plenty of room, good variety. Staff was very nice. Facility is right off the highway, but the room was quiet and the price was right.

    5
    « loved the place and the staff! »

    We stopped in without a reservation, and the young woman at the desk was so sweet and helpful. She even upgraded us to a room with the jacuzzi tub after I told her about the bad experience we had at another hotel the night before. The room was huge, and everything looked new. it had a microwave and fridge, and the bed was very comfortable. I'm not sure why it's rated as a two and a half star hotel, because it was nicer than some three stars I've stayed in. It was spotlessly clean, and there was absolutely nothing i would complain about. Breakfast the next morning was very good, they did a great job of keeping everything stocked, and had lots of choices. There was a different person working when we checked out, and she was just as nice as the first one.

    5
    « excellant »

    very clean- courteous staff- excellent breakfast- room was spacious very well decorated- bed was very comfortable- plenty of places to eat within walking distance of hotel- would highly recommend this hotel

    3
    « adequate but I'd look for something better in the area next time »

    staff was helpful room was decent a little dated a few small stains here and there but OK. The pillows were the small square cut foam kind I find horrible and I slept little because of a semi constant rumble which i attributed to trucks and more noise than I would like with trucks motorcycles and police cars from the fairly near hiway. Stay in a room away from the hiway if you can. Breakfast was ok but eggs were very greasy, standard free breakfast fare

  • 4
    « Very nice if traveling with a dog or without »

    If you are traveling with a dog this Best Western is a very nice place to stay. They do have a limited number of rooms reserved for pet rooms so make sure you reserve your room ahead of time if you can. It was very clean and odor free. We have stayed here before when we didn't have our dog with us, it's just a nice clean place to stay!

    5
    « Excellent in all aspects! »

    Recent remodel for clean, comfortable stay on 2nd floor accessible by elevator, king size on back side next to big rig parking. Only low rumble of rigs parking, similar to very distant, rolling thunder, so did not interfere with sleep. Excellent bed, pillows, furniture arrangement, large room, shower/tub has many shelves for bathing items, multiple breakfast choices including scrambled eggs, sausage, gravy, biscuits, waffles, cereal, yogurt, toppings, fruit, oatmeal, toast, bagels....... LOTS of seating in breakfast area, pleasant lobby and exterior. Best bang for your buck!!!

    5
    « Great value, great people »

    One of the better overnight stays in the area. Rooms are recently remodeled with quality furnishing, breakfast is excellent and also includes easy fast internet service. Staff is always friendly and helpful. Parking is plentiful, well lit and safe. Location to restaurants is also very good. Right off the highway makes this very convenient as well.

    4
    « Updated rooms »

    Updated rooms were a welcome sight, little too much noise in the parking lot because of lots of construction guys staying at the hotel and talking to wee hours. Try to get room with even number, lot number rooms are located next to large truck parking area

    3
    « Good for 1 night stay »

    This is your typical 1970's motel - parking outside of your door and small compact rooms. The difference is that the rooms, including the bathrooms, have been recently renovated offering a comfortable night's stay. Navigating the space can be a challenge with two suitcases and a king bed. Breakfast, which was included, at the pizza restaurant on premise, was warm and fresh.

    4
    « A good overnight stop »

    Recently renovated, tip top condition. Clean and comfortable. Easy access and good location. Bed was comfortable. Parking easy access. I will stay here again next time I am visiting the area. And I would recommend it to you.

    4
    « Good clean motel, great price »

    Stopped here on our way from Myrtle Beach to Cincinnati. It's an older motel that appears to have been recently remodeled. Remodel was tastefully done, and beds were pretty comfy.The breakfast spread was pretty good, the usual fare. There is a Ruby Tuesday and a Cracker Barrel within walking distance and a pizzeria off the main lobby. (this is where breakfast is served) Overall, a good place to get a good meal and a good nights rest. And it's one of the few we found that was pet friendly.

    1
    « Awful experience »

    No luggage cart so had to haul all our luggage up the stairs. Paid extra for a jacuzzi room. 9 pm this horrendous sound begins, like massive amounts of flowing water in the wall. Pipes banging and water gurgles up through the drain into our jacuzzi. Manager says it is something amiss in the hotel laundary but no maintenance man until morning and she is the only person on duty so she can't leave the desk to check it out. Midnight we switch rooms. Have to lug all our luggage back down the stairs, load up the car, drive to the new room, and haul it all back up the stairs. Second room is super small, carpets are unvacuumed, TV is broken, toilet handle broken so we have to flush the toilet by dumping water into it. To top it off the manager gave us a hard time about getting the extra money refunded for the jacuzzi room. Our friends room had a broken AC, it smelled of smoke (was a non smoking room) and the room was never cleaned so they had to request towels. In the famous words of Betty Davis "What a Dump".

    4
    « Clean, comfortable and reasonably priced »

    This hotel was a pleasant surprise! After a long day of traveling from South Carolina, we checked into the Best Western off the interstate in Newport. The front desk staff person was friendly, charming and helpful. The rooms appeared to have been remodeled fairly recently and were clean and comfortable although not very spacious. I was impressed by the flat screen television in the room and was amazed at the number of channels available and the sharpness of the picture...one of the best hotel televisions I've experienced! Breakfast was pretty standard hotel fare, nothing out of the ordinary. I recommend this hotel if you're traveling through the Newport area and need a clean, comfortable and affordable place to stay.

    4
    « Great place to wake up in! »

    I stayed there a few years back and it was fine then. They have remodeled and it's great, everything you need comfy beds and all! Nice breakfast in the morning and super nice people at the front desk. Definitely will stay here again, great rate as well!

  • 4
    « Agree it's no 1 in Newport »

    Because Trip Advisor said this hotel was No 1 we made reservations. When we arrived the exterior looked old, but inside it was totally renovated. The bed was comfortable. It's little things that mean a lot to me like having the remote cleaned&in a little sleeve & having plugs on a strip on top of the desk so I don't have to move furniture looking an outlet. The only negative was that the wash clothes were thin & rough.

    5
    « Great Place To Stay »

    Very nice hotel close to Cracker Barrel and McDonalds. Clean and comfortable. Internet connection kind of weak, but worked. Overall, it was a very good stay - our third stay at this particular hotel. Each stay has been very comfortable and accommodating. The staff are really nice. The rooms are large with a nice big flat screen TV. The shower was beyond great!

    4
    « Best Western for Smoky Mountains »

    Stayed here Friday 11th February. I was traveling south from Dayton and needed a convenient place to stop so the following day I would be refreshed ready for The Smokeys. This hotel is just so convenient and reasonably priced. It is about 20 minutes east of Knoxville. The check in lay was extremely friendly and helpful. She looked up my BW Rewards number for me and credited the stay. There is a nightclub on site with food so I went there. It is walkable and thus no worries about a DUI but my room was really quiet so no disturbance. So if I am in the area I will definitely stay here again. Good breakfast too - buffet style. Nice room and comfortable bed too. A great stay. BTW I am happily married - good job too- women galore at the nightclub!!

    5
    « Clean But Pricey »

    Little pricey for during week but clean and great breakfast. The rooms are clean and very nice they have a lot to offer. I just fell it was just a little pricey by the time the get done adding tax after tax and do not have it listed what tax was for. Questions where in my mind where it all goes.

    4
    « stop over in travel »

    clean and convenient, this is right off the freeway. Staff was very considerate...The room was quiet but had a bit of a tricky thermostat.. we arrived late and had guaranteed a late arrival and we also got a room that we requested..

    5
    « business »

    good place to stay good to eat nice and quiet overall excellent easy on off the interstate nice at front desk rooms excellint good truck parking around back send pretty safe around there other place to eat ciose by

    4
    « Quiet Getaway »

    We enjoyed our stay at this hotel. our hotel room overlooked a quaint little creek below. Atmosphere was magical especially with the snow. Room was very cozy. We especially enjoyed the fireplace in our room. Plan to stay here again for sure.

    3
    « Rest Stop »

    Have stayed here before. Room was clean. Just spent the night on way south. Breakfast was ok. Need to update waffle cooker. Like to stay in this area to avoid traffic next morning in Knoxville, Tn. Rate was good and right on interstate.

    4
    « Good place to stay »

    We were traveling through with a truck and trailer and the parking lot was good for the vehicle with plenty of turning space. The rate was good, the room was nice and the breakfast had a good variety. We were pleased with the experience and will plan on coming back when we're through the area.

    5
    « Wonderful Service »

    A Great place to stop during travel for an overnight stay. Staff very friendly and helpful. Would gladly stay again. Brooklyn Pizza attached to hotel was excellent and very affordable and they deliver at no extra charge.

  • 4
    « Good for one night! »

    It's a surprisingly well renovated motel. We stopped for one night to split up our trip from Gatlinburg. There was a lot of variety for breakfast. A good place for a quick stay....especially considering how much it costs to stay in Gatlinburg.

    5
    « Great Place »

    I have stay at the Newport , TN Best Western before and will enjoy staying there again The staff were very friendly and helpful they have great truck parking and plenty of restaurants within walking distance

    1
    « never again »

    Wakeup calls never received, room filthy, room items didn't work. Breakfast food was good. Overall experience was well below average. Had to wait to check in while front desk person was on the phone with a friend

    2
    « Rough night »

    We chose this hotel because we had our dog with us. The room was at the far end near some grass, which was nice. The problem was mainly with the bathroom and the bright light outside our room. The bathroom had black mold on the ceiling and the wall paper was peeling. The bright light outside the window made it impossible to sleep. There is a breakfast included, but it didn't look appetizing: I skipped it. Also, the bed was too soft for my bad back, but if you like soft beds, it might be okay for you.

    5
    « Great place to stay in the Smokies »

    Good clean motel in a small quiet city. There is a restaurant lounge on the premises that is nice. The breakfast bar is served in the pizza parlor and is also very nice. We like the fact that the hotel is clean, quiet and has food on campus, no additional driving is required.

    5
    « Comfortable and updated »

    On trip across country I stopped here for the night. I travel with a small dog so am always on look-out for pet friendly places. This motel appears to have been recently upgraded. Comfortable beds, nice linens. Staff also friendly and helpful. Would be a place I would stay again if I was in the area. Right off I-40 and many places to eat on same exit.

    5
    « Survey »

    Very nice hotel. Clean rooms and comfortable bed. Staff very friendly. Stayed here after the exhausting drive through the mountains. It was definitely time to stop driving. Sagebrush Restaurant down the street is a good place to eat as well.

    5
    « Very nice stay »

    After staying right downtown the previous week, I decided to stay outside of the city to save money on my hotel costs. I was pleasantly surprised to find my room at this Best western to exceed the level of comfort, decor and amenities of my previous hotel. The room was comfortable, nicely decorated and very clean. Breakfast was good also.

    4
    « Pleasant Surprise »

    We were welcomed very cordially by the guest service lady. She made me feel confident that we made the right choice in Newport. The BEST feature is the comfort of our King Size Bed. The breakfast was appreciated. The only thing I don't care for is the room entrance being an outside door. The voices from other rooms could be heart clearly. Again..great bed which is #1 on my list!

    5
    « great »

    Very good Hotel. Friendly, and Clean!! I will defiantly visit this location again. It was a little farther away from Pigeon Forge but it worked out for the best. Thank you for a great get away!! I recommend this hotel!!

  • 4
    « Comfortable stay »

    We enjoyed a very comfortable stay. Building is old, with doors opening to the outside, but has been remodeled very nicely. If traveling with a pet it is a very good stop. Nice large grassy area and it was clean. Breakfast was adequate. Most of the usual fare you will find at most hotels with the exception of very limited fruit and no tea bags?? All in all a grey value. $89 including tax for a Saturday night!!

    3
    « Needs someone who knows how to clean. »

    Dirt and dust everywhere, and of all places, the shower. Told them at check out, but not really any response. Beds were nice. Wanted a ground floor room, but got second floor. Stayed here 4 years ago, not much change. Good thing it did not cost me, as stayed on Best Western points.

    4
    « A great nights rest »

    When traveling between Michigan and the South we always stop at the Newport Hotel every time. Service is excellent and the breakfast buffet tides us over for the morning travel. The location off of highway 40 is very convenient and located just as you get off the exit ramp .The hotel parking lot is lit extremely well and you have a good sense of security as you unpack for the night.

    4
    « Very satisfied »

    We spent one night while passing through. The lobby and breakfast room are at the bottom of a hill while the refurbished rooms are up the hill. While you can tell the facility is older, the rooms are very nice and clean. There was free Wifi and the bed was very comfortable. I don't know why these square pillows suddenly appeared but I had brought my own. The breakfast was in a restaurant adjacent to the lobby and had the expected offerings. The one unexpected but appreciated item was yogurt w toppings.The price was reasonable.

    4
    « Has all you need »

    I stayed here twice. A busy hotel, but very nice. The staff were very friendly and welcoming. The room was just what I needed. Comfortable, clean and did the task. The bar attached to the hotel was good. Again, very friendly staff, good beer and very good food. I really liked it, hence staying twice. I would gladly go back and stay again when in the area.

    5
    « Dog friendly rooms »

    Very nice rooms!! Modern and comfortable! Rooms are accessible from outside so its easy to take my golden retrievers outside. Room has microwave and refrigerator. There is also an area to walk dogs. I would stay here again!

    5
    « Fancy breakfast area »

    Room was clean. Bed was comfortable. Very fancy breakfast area. Good continental breakfast. Very friendly staff. $89 plus tax for a Friday night. Close to great local restaurant - Lois'. Rained all night. Had a good night!

    3
    « Ok for one night »

    This place was okay for one night for sleeping. Just average. Room was clean except for trash cans which were filthy. Please note that this is an older motel with updates, and there is no enclosed hallway. Check in and breakfast area were in a separate building downhill from the hotel. This is no big deal unless it is pouring rain or you have difficulty walking. There were some parking spots downhill by the building though. The staff were very friendly. I can't understand the high ratings that were given this place. I have stayed in much nicer.

    4
    « Clean and Comfortable »

    The staff are very friendly. The room was clean and the bed was comfortable. We liked that there were places to eat close by. We went out in the woods during the day and relaxed in our room in the evening. It is right off of the interstate. The continental breakfast was a great deal! The coffee was so good! We will stay again if we get a chance to. We visited the Great Smoky Mountains, Ijams Nature Center, Douglas Dam, and The Great Smokies Flea Market. We did have to travel less than an hour to get to where we wanted to go, but it was a central location.

    3
    « Pleasant staff »

    This is normally a great hotel. We happened to have a problem this trip as our room was broken into. There's no security and manager failed to respond when we called a left a message about the problem. Love the staff and area. Have stayed here many time without incident. It only takes once to change your mind.

  • 4
    « Mid Point »

    My husband and I stayed here on our vacation. We planned to go to the Great Smoky Mountains, but it was so crowded we made other plans. We visited Ijams Nature Center in Knoxville, the Great Smokies Flea Market, and the Seven Islands State Birding Park. We also visited the Douglas Dam. The hiking trails are beautiful and the picnic areas were a plus! Best Western was a central location. We were within an hour of each place. It was nice to have a choice of places to eat within walking distance after a day out in the woods.

    4
    « Good value »

    We stayed here during the long weekend when we were visiting the Smokies, since we didn't get accommodation any where close to the Smokies. The hotel was very reasonably priced, located in an area where restaurants, supermarkets are very close. The room was neat and had a mini fridge and microwave as well. It is very close to the highway and is accessible. The beds were decent and the bathrooms are also OK, although they could have been bigger. For the price, it is good value.

    4
    « Good Value »

    I enjoyed my stay - the staff was friendly and the breakfast was great. They were able to switch me from a 2-double-bed room to a 2-queen-bed room easily at check-in. The beds were a little hard for my liking, and the handicap room I reserved did not have a desk. The exercise room only had three pieces of equipment.

    5
    « Great place to stay. »

    Stayed here again for a long weekend trip. Tried to use my points for a night online and completely screwed it up - my fault all the way. I did not discover my error until we arrived at the hotel to find that I had no reservation at all. As I started to panic the lady at the desk, Inez, told me to relax and she'd take care of it. She certainly did too. Thank you Inez, you are wonderful! We had an issue with the room, but the staff jumped on it. We were away most of the day and Inez kept us up to date on the progress of the repairs. Everything was done, no mess in the room, when we returned. Top notch service all around. We will continue to stay here when we are in the area. If you are in the area looking for a place to stay I highly recommend Best Western. Ask for Inez when you call!

    4
    « As advertised, except. . . . »

    Great room for a good price. Very fair. Except. I have made it a habit not to get rooms with outside doors. This one has it. This fact didn't show up on all of the pictures from their web site. The room was nice, large, well lit (sometimes a problem) and clean. If outside doors don't bother you, this is the place.

    5
    « GREAT VALUE »

    Stayed here for two nights. Found the quality of the room and breakfast equivalent to Hampton Inn or Holiday Inn Express, but the cost was much more reasonable than either of those. I would highly recommend this Best Western to family and friends.

    5
    « Great PLace to stay »

    Newport Tn is a must see area so close to everything. People are super nice. Rooms are very clean. tons of things to see and do in the area.. Would recommend you to go and check out the area. Nashville is only a short drive away.

    4
    « Nice hotel »

    On way to South Carolina, stayed one night at this location. Desk staff nice (both check in and out). Older motel layout. Had been refurbished nicely. Room has micri, mini fridge, flat screen tv, nice amenities. Shower head was great! Beds super comfy. Breakfast on sight . Pizzeria on sight (smelled good)! Would stay again.

    5
    « Great comfortable updated motel »

    We were driving home from the Outer Banks and got caught in traffic and a storm so we decided to stop here. We were pleasantly surprised at how nice it was for the price. The rooms were recently updated. There is a restaurant and a bar at the hotel. It was nice and clean.

    4
    « Stop on the way to savannah »

    We had to make a stop on our way to Savannah, GA. We pulled in around 2:00 AM. The room was very clean, the front desk service was pleasant. The beds were comfortable. There was a fridge in the room .There was a full breakfast with the usual eggs, bacon, waffles, and juice. We would stay there again.

  • 3
    « Only So-So »

    This was my second stay here and things have changed from my first visit. The condition of the room over all was just OK. I was surprised to find the AC/heat controls locked. They had actually installed a lock on the cover for the AC controls. I will have to think twice about staying here again.

    5
    « Good Place »

    Recently remodeled so everything works well. Firm mattress, good shower, good TV, bedding and heat and air. Decent breakfast and pizza is available there later in the day. Convenient to I-81. Desk clerks are pleasant and efficient.

 

Getting to the hotel ...

All directions
·From: Interstate 40. The BEST WESTERN Newport Inn is located off Exit 435 on Cosby Highway 32.