BEST WESTERN Plus Robert Treat Hotel,  Newark

3.5/5  - based on 1153 guest reviews.
50 Park Place, 07102-4398, Newark, United States - See map
+1 973 622 1000 +1 973 622 6410

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Airline Desk
    Airline Desk
  • Coffee shop / restaurant
    Coffee shop / restaurant
  • Free airport shuttle
    Free airport shuttle
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Onsite laundry
    Onsite laundry
  • High speed internet access
    High speed internet access
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TripAdvisor Traveler Rating
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The BEST WESTERN PLUS Robert Treat Hotel is the perfect setting for your organization's next meeting or social function. We offer six fully-equipped conference rooms, each capable of accommodating groups up to 50 people. Five banquet rooms accommodate larger groups including the impressive Tri-State Ballroom, largest in the region capable of seating up to 1,500. Enjoy your stay.

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Room 1

Guest reviews


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based on 1159 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
253
Verygood
 
497
Medium
 
239
Poor
 
98
Horrible
 
72
Business Business 230
Couples Couples 362
Family Family 273
Friends getaway Friends getaway 108
Solo travel Solo travel 144
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus Robert Treat Hotel,Newark
  • 3
    « Small room and small parking lot »

    the room is small and also the parking lot is too small for the hotel. drove around several times looking for a parking spot. the location is good near Penn Station and Subway. The breakfast is area is nice

    3
    « Good base to travel to NY »

    The hotel is quite dated with rooms needing a lot of TLC, about 15 minutes walk from Newark Penn station. It served as a convenient base to visit NY with the family without spending a lot on NY hotels. Good breakfast, Wifi and Shuttle to Newark Penn station were good about the hotel.

    5
    « Pleasant Stay »

    I Stayed at Robert Treat Plus when I went to Newark November 15 to 20, 2016 for a conference, right from the start it was a good experience, you were greeted with a smile. I requested a room with a view of New York and was given one without hesitation. The room was not a large room it was comfortable though, the bed was quite comfortable, it was clean the room temperature was perfect. Breakfast was included, boiled eggs, pancakes, grits, breakfast sandwiches, cereals, fresh fruit etc.. the breakfast rooms were always full it was a busy spot. All the staff in the whole hotel were very pleasant, Julia in the breakfast room was such a positive person, she mad everyone feel special she spoke with everybody. The only down side of my whole stay was the temperature of the conference it was too cold. I didn't care much for the on-site restaurant. All in all it was a pleasant stay.

    2
    « Breakfast is not a good option »

    Plastic, small choice, noisy, crowded - having breakfast at the Robert Treat is a big disappointment after a nice stay. Staff is very friendly though and trying to be helpful. It is a pity that the grandeur of the old hotel is not continued.

    5
    « Wonderful Experience »

    My boyfriend and I stayed at the Robert Treat Hotel during Independence Day weekend this past summer and then again this fall. We are always so pleased with our stay. The staff are incredible and very friendly. The hotel rooms are spacious and comfortable, and the view we had from our room was perfect for seeing all of the fireworks across the New York skyline on the 4th of July. It was perfect. I highly recommend staying here.

    5
    « Excellent Place to Stay!! »

    I have stayed at this Hotel several times in the last 5 years because of the very convenient location and extremely friendly staff. During my last stay I met the GM in the lobby while he was walking around greeting and engaging with some of the other guests, we had a very brief conversation and he seems very committed to providing an exceptional experience for the hotel guests. The breakfast provided at the hotel is a definite bonus and the staff at the breakfast area were always very welcoming and helpful. The rooms were always very clean with very comfortable beds.

    4
    « Friendly staff and great location »

    We stayed 3 nights and enjoyed the on-site restaurant for dinner as well as the breakfast room (Great service from Julia). The free shuttle to and from Newark Airport as well as Penn Station in Newark is a definite plus. Easy access to Manhattan by NJ Transit or PATH. The train station is an easy 12-15 minute walk but the hotel shuttle is always available.

    4
    « Road Trip »

    We were very satisfied with the hotel and staff. We did wish that there would have been 2 queen beds instead of 2 full beds. The bartender in the lounge was most helpful to us suggesting places we might enjoy.

    3
    « Front Desk Staff Treatment »

    Some staff on the front desk was very rude. For example mr Daniel, very rude. Other staff on the front desk do not give a nice treatment. Every time that I needed ask something or an information the atention was bad.

    2
    « Poor Guest Service »

    The positive to this hotel is the proximity to the NJPAC. The downside to our stay was no customer service. They have a captive clientele due to the proximity of NJPAC and I feel they do not try to please guests once you are booked and arrive. We were denied a table at the on-premise restaurant; it was empty when we walked in but told all tables had been reserved, we were forced to sit at the bar and order from a reduced menu. All the table were still empty when we left 45 minutes later. OpenTable app did show available tables reservations when I checked while eating at the bar. Tried to order room service later but were told they were just too busy to offer room service; we could go pick it up in the restaurant if we wanted to order, we did not. Stepped on straight pin that was mangled into the room's carpeting by I can only guess multiple passes of a vacuum over the pin. Not a single soda machine was in operational condition in the entire hotel; I checked 10+ soda machines. Our NJPAC show ended at an early hour and we decided to drive 2.5 hours home and arrive at 1:30am rather than subject ourselves to more of the hotel's non-service. Will never consider staying here again.

  • 5
    « Fantastic get-away hotel »

    This hotel was quite a pleasant surprise. We'd had a flight cancellation that caused an unexpected overnight stay. We thought we'd just have an evening of twiddling our thumbs and watching TV while waiting for our flight the next day. We were so surprised! First, when we walked into the lobby, I was sure I'd misunderstood the price quoted on the phone because it looked double the price I'd been quoted. Our room was terrific and our shuttle driver completed a fantastic stay. He acted as personal tour guide, pointing out sights of interest. The hotel also arranged for him to take us to the Brazil/Portugese area so we could dine there and to pick us up and bring us back to the hotel. This " forced" extra night turned out to be an absolutely delightful evening. The staff told us the hotel is 12 minutes from Manhatten via the subway so I hope to return to the Robert Treat Best Western and see shows in Manhatten. There are also a restaurant and fitness area in the hotel.

    3
    « Good base for visiting NYC »

    Stayed here for 4 nights on a recent sight seeing trip to New York. The location is great for travelling into New York from Penn Station which is a ten minute walk away. The hotel does offer a free shuttle to the station but we didn't use it. The hotel also has a free shuttle to and from the airport , which we did use. Our booking confirmation stated to ring the hotel for details prior to arrival , which I did and spoke to someone who was abrupt in telling me where to get the shuttle at the airport. The transfer was hassle free with only a short wait for the bus to arrive. There was another guest who travelled with us, who obviously knew the area and he told us about the best way to get to the city and what train to use. He advised us to get the NJ train to Penn station which cost $5.50 each way or the PATH train to the World Trade centre which cost $2.75 each way. We used the NJ train as it went to the centre of the city and only used the PATH train to visit ground zero. Both were easy to use. Upon check in, we were just given the room key and told where the elevator was and the times of breakfast. I had to ask where we went for breakfast. Our room was adequate for our needs and had a view over to Manhattan and the Empire State building. It was clean but a little shabby, with burn marks on the curtain, despite it being classed as a non smoking room. The wardrobe door didn't shut properly and the bathroom door was stiff to shut. There was a free safety deposit box in the wardrobe. We had a connecting door to the next room and could hear everything from that room and the room above. The hotel provide toiletries which were replenished when used. Small bottles of water were also provided in the room. There was also a coffee maker in the room with tea and coffee provided but when we tried to use it, it didn't work. I had to go to reception 3 times and each time was told someone would come and look at it, and nobody came. After 3 hours, i went back to reception and asked for another coffee maker. Again I had to wait a while before a security man came with another coffee maker which worked. It was now quite late and we had been travelling since early morning, so went to bed. Not long after going to sleep, the phone rang and it was reception asking if we had requested a security guard to come to the room! We said no but got no apology for the disturbance. The next night we returned to our room around 1 am after a long day in the city to find that the maid had taken our towels and not replaced them so I had to go down to reception to ask the night porter for some towels. Luckily he had just 2 available and told us to request more in the morning. Breakfast was served in the basement in a room that was much too small for the amount of guests and the size of the hotel. It wasn't always possible to sit down and we were told to sit in the business centre opposite, which meant trekking back and forth for breakfast items. There were also only couches and low tables in this room and it was not really suitable for a place to eat. The door opened with the room card being put in a slot on the wall near the entrance door, but we were not told this and on the first day got shouted at through the glass to use our room key by a member of staff in the guest lounge, who could have simply opened the door and showed us politely how to get in. This same member of staff was rude to us on a few occasion's and appeared to like some guests more than others, choosing who she spoke nicely too and who she didn't. Breakfast was good with a good selection of food available from fresh fruit to cereal, toast, pancakes and scones filled with cheese, sausage and egg, or just cheese and egg.There was juice and coffee available. We enquired about the shuttle bus to take us back to the airport and was told it left every 30 mins on the half hour and the hour. We were able to leave our luggage free of charge at the hotel after checking out, until it was time to go to the airport, which was useful. The shuttle bus didn't leave on time and went to the station to drop off a passenger first. He then picked up a passenger and took him back to the hotel before taking us to the airport. Fortunately we had left plenty of time to get there. Overall the hotel met our basic needs but i am not sure if I would stay there again.

    4
    « well located »

    Near the Prudential Center, and many restaurants at walking distance. Our room was very clean, bed was comfortable. Bathroom a bit small. The personnal at the office are very kindly. Breakfast is very good. The parking is a little confused, had to go in the back street to enter, no indication.

    4
    « Nice »

    I arrive at 9 pm. Easy check in. The staff is not as the hotel deserve, not serious people, the guy at front desk is like somebody who sales at flor market, terrible presentation, bad words. The hotel is very nice, clean room, good bed. Good place to stay, near to NYC. The breakfast is simple and good, but when I was with other guests, the women hotel employee were eating and talking as it was their living room. The hotel must have it own employees place to socialize, cause the guests is on his way, need something quiet to have breakfast, watch news or read the news paper not hear what is happening with the hotel's staff live. In resume the hotel is very good to stay, do not expect to much from the staff!

    3
    « Clean, Convenient, Great Breakfast, Confusing Parking »

    Great location with free parking and two-block walk to NJ Penn Station. Our room was clean and comfortable. The continental breakfast was fresh and there were plenty of options - we especially liked the pancake machine - and there were friendly staff there to assist. We had a little trouble figuring out where to enter the parking lot (it's on Mulberry), but other than that everything was smooth sailing.

    3
    « Good Location For Train to NY »

    We were looking for a clean, safe, location that had good access to the train to New York. This hotel fit the bill for that. The lobby and entry is very nice, the parking is a bit tight, but was free as they promised! The breakfast was very good, and had more options than your standard hotel breakfast- including good quality espresso machines, pancakes, and sausage egg biscuits. We were on the 3rd floor, so we did not really have a very good view, but the upper floors would have a pretty good view of the Manhattan Skyline. The only disappointing part of our stay, was that the walls were very thin between the rooms on either side of us- Literally could hear every word of conversations, and walls shook when other rooms shut their doors. This was suprising, given that this is a fairly old building, and would normally have thicker walls- Could have just been our room. The access to the Newark Penn Station is a very easy 5 minute walk, or they have a shuttle you can take every half hour (did not use this). NJ Transit train into NYC Penn Station takes 20 minutes, and is $5.50 each way. PATH train to the World Trade Center (Close to statue of liberty and Statten Island ferries) was $2.75 each way. Overall, we felt this hotel was a nice place to stay for a reasonable cost.

    4
    « Great value and location »

    If you're planning to travel into NYC, this is an ideal spot to stay. First of all, parking is free. And, it's right around the corner from the Newark Penn Station, with access to a 20 minute train into Manhattan (as well as trains to many other places). Hotel has a shuttle that will take you to the station (although it's walk-able) or the airport. Free breakfast (nothing special) and internet access. Fenced parking with security. Clean and up to date, with great staff.

    4
    « really a 3.5 star hotel »

    Best thing about this hotel for me was its proximity to the NJ Performing Arts Center and the good room size. Otherwise--it's ok. Hotel staff seems nice enough. Lighting is ugly florescent throughout, and I ended up putting eye makeup on by sitting in front of the window with a hand mirror. My non-smoking room had a musty smell, as if it had been smoked in in the past. It felt underfoot that the carpets had been shampooed before my arrival, so maybe that was the guest right before me. Bed was fine. Bathroom was clean and towels good, hot water and pressure were good. The little chair/seating area was nice, I liked the view from the not-all-that-big but at least floor to ceiling window, I liked that the room has a little refrigerator. Coffee maker is rudimentary and the coffee is Folger's. Free breakfast is always a nice amenity, but the oatmeal was out when I got there well before the time limit. TV worked fine, but a friend's down the hall wasn't working at all, and the channel selection is a bit limited. The "business center" exists and is free--but it is only a single computer and printer, so be prepared to wait to use it. Gym looked ok. The first night the people across hall from me were LOUD, and you can hear doors banging closed if other guests are rude and bang them. So, a couple things better than average, most average... A perfectly fine hotel, just not special.

    3
    « close to airport »

    We are flying out tomorrow so thought would book a hotel near the airport. The location is convenient and parking is free. We had room #1412, and it was clean. The bathroom was clean. There was a large wet spot just inside the door. The spigot in the shower was loose. Will need a little caulking. The worse thing about the experience was the lady that checked us in. Jessica could NOT be bothered with customer service. We were just at another West Western yesterday and the clerk could not have been nicer at the other location. We didn't know our reward number and the clerk last night just looked it up. Jessica wanted us to find it for her by calling the reward center.

    2
    « Terrible Service »

    What didn't go wrong-- Reservations, heat, hair dryer, water pressure. Night and day managers had conflicting stories for everything. Needed this location for an event at the NJPAC. Nothing else is within walking distance. I had the impression that is what the hotel was depending on--proximity to JPAC. Others we knew were equally dissatsified.

  • 4
    « Wie zu Hause »

    It is a nice hotel with good location and warm-hearted staff. No matter what kind of problem, you can always get answers and solutions from the hotel staff. We always been advised to call the hotel if we need to be picked up in the evening when we went out for dinner or shopping.

    4
    « Bar food and wine while waiting for an event »

    Had house cab and appetizers while waiting for a business associate. Good appetizers small little bar. Service a little slow. Been here several times with colleagues. Easy access to parking deck and NJPAC.

    3
    « Good Location - Helpful Staff »

    The Robert Treat is in a great location, with helpful enough staff and somewhat tired amenities. Repeated requests for wakeup calls never worked, and the rooms are tired, and have many broken items. Bathrooms are from the 1960s, but not entirely bad either, breakfast buffet is serviceable and staff is nice. Hotel transportation to and from rail and airport works very well, and is efficient. The beds in the rooms are very comfortable, and linens are just fine too.

    3
    « Average hotel »

    The room is decent for the price and location. The gym in the hotel is also nice. However, there are ridiculous amount of pot holes around the hotel. The valet parking was very, very disorganized because there is only one person watching the gate, so while he is busy parking the car, nobody is watching the gate to let guests in or out and that creates a long line waiting, blocking the street. All of the cars in the lot are unlocked! The parking pass is only good for 1 use so if you take your car in and out a lot, be prepare to ask the front desk for several passes. The front desk is also disorganize because people don't seem to know what waiting in line means. When we extended the stay for an extra night, the front desk staff couldn't even just extend the stay like other Best Westerns, but made us check out and check back in the next morning. We went to breakfast 30-minutes prior to closing and they were already out of milk for coffee but don't even bother to refill it, even though there were still plenty of guests in the breakfast room.

    5
    « Convenient »

    Ideal place if you are visiting manhattan. Price reasonable. Breakfast better than most hotels providing free breakfast. Free parking is a plus. Hotel is beautiful and room very clean. Room had a nice view

    5
    « Best Hotel in Newark »

    I stay in Newark for early Airport departure. The van service is excellent got me to airport on time. Great breakfast and very clean rooms. Beautiful lobby. The neighborhood looke terrific with Prudential

    5
    « A Genuine Bargain »

    This hotel is located near the Newark International Airport and in proximity of NYC (25 minutes by PATH train to the World Trade Center) with great value and quality service. My room was very clean, equipped with a mini fridge, FREE WIFI, 2 complimentary bottles of water, hair dryer, plenty of closet space with hangers, Iron and board, spectacular view from the 14th floor, quite at night, decent amount of furnishings and awesome complimentary breakfast. The breakfast included eggs, pancake, different cereal brands, assortments of hot and cold drinks, fruits and fair selection of bakery goods. The amenities of the hotel includes a formal dining room, a bar, banquet rooms, conference hall, business center and gym (2 stair-masters, 2 treadmills, smith machine, universal machine, and free weights). The hotel provides complimentary 24/7 shuttle service to and from the airport (just call the hotel and they pick you up at the P4 parking which can be reach using the Air-train from any arrival terminals). The driver that greeted me at the airport was kind enough to stop at a convenient store for me to get a few items on the way to the hotel. The shuttle service is also available 24/7 to and from the hotel to the PATH train, although the PATH is a mere 7 minutes walk from the hotel and the area seems very safe. To get to the PATH train, make a left at the hotel's front door, go straight to the traffic light (NOTE:if you cross the street at this traffic light, and walk about 15 feet, there is a Subway Sandwich on the left and a dollar store on the right side of the street) cross the street and then turn left, continue straight, pass 2 traffic lights (NOTE: at the first traffic light on your right there is a diner and at the 2nd light there is a Hilton Hotel) and at the 3rd traffic light turn right and cross the street to enter the NJ PENN Station. PATH train can be accessed from track 1 to NYC World Trade Center Station and once you get to the Journal SQ station, you can switch train to other destinations such as the 33rd Street station in NYC OR the Hoboken Station in NJ. The one way fare for the PATH train in Oct-2016 was $2.75. If you get back to Newark PENN Station late at night, just call the hotel and they will send you a complimentary shuttle immediately. All the pickups and drop offs at the NJ PENN Station is by the West Raymond entrance. I will no longer pay the high rates for a hotel room in NYC, and use this establishment instead.

    5
    « Robert Treat Hotel »

    With out any hesitation i will recommend this hotel to stay at , the atmosphere was great every one make you feel so comfortable you think you at home and so easy to get around not forgetting how safe it felt to move around.on arrival it was a warm welcome from the time i arrive and true out my stay. I must say that it is all there at the Robert Treat Hotel if you want such experience dont hesitate.

    3
    « Cheaper Alternative for New York City »

    I stayed here 2 nights. It was much cheaper than staying in NY city. The hotel is about a 10 min or so walk to Penn train station which takes you directly to NY city. The lobby area has a modern look but the floors and rooms are old. The bathrooms are small. The toilet is jammed up beside the wall but you can rest your arm on the toilet roll holder. Every time someone flushes the toilet around your room you will hear it. The parking lot is very small. The continental breakfast is very limited. The two nights I was there, the only food available was: cold egg and sausage breakfast sandwiches, pancakes, toast, bagels and oatmeal. Seating is also limited in this area. One morning we had to take our breakfast to our room because there was no seats available. It only has like 5 tables. If you only need a bed to sleep on for the night it's fine for that.

    2
    « Meh.. »

    Benefit of the hotel is that it is cheaper than NYC! Good if your on a budget and you need a bed to sleep in. Bed were comfortable. Issue was with our tub being clogged so we never got to take a shower. The free breakfast was mediocre, the boiled eggs were the best thing on there.

  • 4
    « Room and breakfast awesome »

    We stayed at this place for three nights and experience was awesome. Parking is free...wide variety of breakfast with bagels, pancakes. Egg, ham, cheese biscuits, Juices, coffee, all kind of bakery rolls, fruits, etc... they do have shuttle service for airport and penn train station. Staff is very helpfull. Rooms and bathroom are smaller size but hey its newyork/Newark area that's expected in big city downtowns.

    2
    « good day rate for travelers »

    This hotel offered a good day rate that we could book in advance. Transportation from Newark AP was prompt and on time. The room was ready at 7 AM and made our trip more enjoyable. A good choice for short time travelers.

    4
    « Nice Hotel in a good location »

    This is a very nice hotel for the price charged it is easily within walking distance to Newark Penn Station where you can get the Train over to New York for $6 return. The rooms are very nice and clean and look to have recently been decorated, however some of the public space could do with a makeover. Breakfast is included in the price and it shows because the quality and choice that is on offer is not very good. There is a restraint attached to the hotel however it is not part of the hotel the prices the charge is extortionate we paid $80 for a main course and a drink. I would recommend this hotel as a stay over if you are looking for a cheaper way to visit New York

    4
    « Lovely 5 night stay »

    At first I thought it was going to be a rough week because the lady at the front desk needed an attitude adjustment. I didn't let her steal my joy though. The room was very clean and since my mom is in a wheelchair they provided us with a wheelchair accessible room. I really liked that she could roll her wheelchair into the shower(huge plus for me). The only disappointment I had was that my mom was not able to get breakfast herself because there is no way to get her wheelchair down where they prepare the food. They need to fix that because I believe it's against the law. But for the most part my stay was very pleasant.

    5
    « Best place to stay near New York City »

    Our stay at Best Western Plus Robert Treat Hotel was really appreciated ! Every services were excellent. In fact if you plan a trip to New York City, this hotel is the place for you. The hotel is located 10 minutes of walk from the Newark Penn Station where we can take the "PATH" and, in 30 minutes you're at World Trade Center.

    3
    « Our experience at Robert Treat Best Western was VERY good. It was the right accomodation for us. »

    The staff was friendly and helpful. The continental breakfast was very good. the shuttle service to the train station and from the airport was VERY good. The rooms could use some updating and renovation - the chairs are worn out and bathrooms need upgrade. The Hotel was close and handy to subway into New York. We would recommend this as a very reasonable place to stay and would come back again to stay at Robert Treat Best Western.

    1
    « Horrendous experience - do not stay here! »

    Arrived late at night and after calling for the shuttle, had to wait over 20 mins for it at the designated place, despite calling them when I had got my luggage and was on the way to the pick-up place. On arriving at the hotel, check-in was slow. When I went up to my room, it had clearly not been cleaned since the last guest - unmade bed, dirty towels etc. Called reception and was told to come back downstairs. Went downstairs, and was kept waiting 20 mins until they gave me a new room key. Went to the new room and - surprise surprise - it was in exactly the same state. Came back down (at this point it was 1:30am and I just wanted to go to bed) and the check-in guy told me he would get a security guard to check the next room before he sent me up. Waited 10 mins for the security guard, and when he arrived and he was told what room number to check, he straight away said that one was dirty too! Eventually got keys to 2 different rooms and when we went to check them out, the first one was (finally) clean and I could go to bed. Breakfast was very average - no skimmed milk and very busy. Was then told that the shuttle went every 30 mins to the airport, and one was due at 9:30. Waited for it, and it eventually appeared at 9:55 - luckily, I was not in a hurry. Asked the check-in lady who I could speak to about the issues and she said no manager was available and did not offer any other options. Tried to find an e-mail address for the hotel but was unable to do so. Facebook message went unanswered. Will never stay at this sorry excuse for a hotel again.

    5
    « Finest hotel »

    We stayed for 3 nights in this hotel. We got a great deal. This is one of the best hotel I stayed. They have a shuttle bus from Air port and to Newark station. Break fast included. Room is with tea / coffee facilities. Hotel has a reputation of more than 100 years, has few past Presidents of USA and Albert Einstein as their guest. Staff are very friendly.

    5
    « One night stay »

    We stayed at this hotel for 1 night while visiting New York City. It was a nice average hotel . The room was clean, the bathroom was average, breakfast was basic. They do offer a shuttle to the train @ Penn Station which is a handy alternative to walking or driving . The shuttle driver was the most friendly person we met at the hotel. Overall , our stay was nice and we would stay again if in the area.

    5
    « Parking not great, otherwise excellent »

    Overall I had a great stay. The room was not huge, but a good size, and high ceilings. I had a view of Military Park, which was nice. There is a small lobby store that has not only the usual soft drinks, candy and magazines, but also milk, packaged sandwiches, and fresh fruit. The room had a coffee maker and refrigerator. Two small bottles of water are complimentary in the room. The room was pretty cold, as I've ready in another review. I could turn the blower off via the thermostat, but changing the temperature setting had no effect. I felt like putting the water in the fridge would have only warmed it up. The windows actually opened, so I left them open for a bit to warm up the room. Other reviews sum up the parking experience very well: you need to know where the entrance is (Mulberry Street, 2nd entrance after you turn right from Center) as there are no signs to direct you there. Parking is along the side of the hotel, mostly parallel parking, some angled (oddly, angled so that you have to back in), all the spaces very small. There are not very many spaces, so they will valet you if you there is nothing open, but I had to drive through, get back into traffic and drive back around myself, to tell them there was nothing open. But overall, good service, and a good price for this very convenient location.

  • 4
    « Great for a business trip »

    I stayed one night here for a business trip. It was convenient, clean, and reasonable in price. As a bonus, parking was free, which is not common in a downtown hotel. If you're not driving, it's close to Penn Station and NJ Transit. The room had a great view, and was comfortable, but quite small. It also needed a bit of updating. Breakfast was great. Would definitely stay again.

    2
    « Disappointing »

    Let me start by saying that I've stayed at this hotel multiple times. The most recent was in September 2016. I've always understood that it's not a five star property. However, this most recent visit was disastrous and makes us question whether its rating should be downgraded to "two stars" (from three). First, we arrived to the hotel around 11AM and was informed by the front desk that they would be in contact with housekeeping to rush a room ready. We were advised to wait in the lobby. After 30 minutes, I re-approached the front desk and was told that it would be at least 1PM before the room was ready. Why was this not communicated right away? Second, we returned to the hotel later in the evening and had to wait 20 minutes to check-in. Third, the room was in a pretty ridiculous state. Carpet was stained and dirty, bathroom was grimy, the room smelt of smoke and it just seemed dirty. It has been over a decade since it was last refreshed. Fourth, there was a lot of noise coming from adjacent rooms. This forced us to change rooms at one point. The perks of the hotel is that it offers free parking and shuttle. The wifi is slow and unreliable and the breakfast is nothing special. Having also stayed at the Courtyard Marriott Downtown Newark around the corner, I would highly recommend that property instead of the Robert Treat. In the meantime, I hope that the Robert Treat does the following: a) appropriately trains their staff in customer service and b) engages in a thorough renovation/modernization.

    4
    « Very nice hotel for business trip »

    I stayed at this hotel for two nights while I was waiting to move in to an airbnb. The hotel is very clean as are the rooms which show some signs of aging. The bed and pillows were very comfortable and the room got very cold at night. My favorite thing from the hotel was Maize restaurant, which offers room service. The food was great!! The area where the hotel is located is nice compared to other areas in Newark. All in all I'm glad I stayed here and would stay again if I needed a hotel in the area. Tip: take ubers instead of taxis, there were always ubers around and arrived quickly and were cheaper than taxis. The hotel staff was also nice.

    2
    « Disappointing »

    As a Best Western rewards member, I depend on the hotel chain to provide professional customer service and ensure amenities are in working order and available to all hotel guests. This was not the case with one inconvenience after the other from check-in right thru to check-out. Some staff were great; others not so much. Needs work before I would consider staying at this Best Western again.

    5
    « Very nice Hotel »

    I was quite pleased with this hotel. Very clean and staff very professional. The only thing is that the hotel restaurant closes by 11:30 p.m. that was the only down fall. But they were very kind to provide some menus at the front desk and we were able to order in.

    4
    « Good value »

    I was here for a business event. Check-in staff was friendly. Room was clean and comfortable, and the lounge was nice. If you need to be in Newark, this is a good value. The main room where the event was held was nice.

    4
    « Very convenient place to stay »

    I stayed at the Robert Treat hotel for an onsite event being held over the weekend. It was clean and comfortable and it was very easy to get the shuttle back and forth from Penn Station. The staff was friendly and helpful and the event went off without a hitch. The only reason I gave four stars instead of five was because the room was very cold, no matter how I adjusted the thermostat. Fortunately the blankets on the bad were warm enough that I wasn't bothered while I slept, which was really the only time I was in the room. Overall, a decent stay and I would probably stay here again if I ever return to Newark.

    5
    « Stay ~ Play ~ and Travel ~ All in One !! »

    A great place to stay if traveling to New York City. Minutes away from Train Station. Free Shuttle to & from Airport (Newark) and Penn Station (Train) Great Burger place across st and a nice Irish Bar (McGovern's Tavern) down a couple blocks.Also a Starbucks across the street. Free breakfast at Hotel was good, but note that it never changes. Friendly Staff from clerks to maids. Great location and a High Recommendation!

    3
    « Decent choice for the price »

    The hotel is 7 minutes away walking from Newark Penn train station. Not bad in the summer or dry weather but unpleasant walk otherwise. The hotel offers a free shuttle ride to the train station every 30 minutes, so you better walk if you are in a hurry. The room was large enough for two adults but kind of outdated. The breakfast buffet was reasonably appointed. Only one of the two elevators worked during our stay from September 2 to 5. Luckily our room was on the 4th floor so we climbed up and down the stairs (dirty and scary to say the least). The room key had to be reset by the reception desk three days in a row as it was not working past 24 hours. Very inconvenient since I had to climbed up and down the stairs to get it reset. Other than that, the hotel is an historic landmark, built in 1916. Einstein, and a couple of presidents stayed here, back in the day. All in all a decent choice for $100/night. I bought it on hotels.com

    5
    « What a terrific find »

    This was such a great find. We did not have a reservation just turned up and the staff were so super helpful. We ended up staying for three nights in a room with two double beds. The room including the bathroom, were very clean. Room service each day did a terrific job. The hotel is a short, safe walk from Newark Penn Station that takes you directly into Penn Station Manhattan in less than 30 minutes and for less than $6 each way. Car parking is included with your room so don't have to worry about that. Whilst we were there - both elevators worked a treat, and the air con was perfect. Oh and if you won't feel like the short walk to the station - there is a shuttle available - free of charge - and I can not tell you how friendly the shuttle driver was - even did 'blockies' of the station whilst we ran in to buy some beer. I recommend this hotel to you - was a terrific find with easy access to Manhattan.

  • 3
    « Value for money »

    We stayed here for two nights. It is just 10 mins drive from Newark International airport and 10 mins walk from Penn Station, Newark. They have pick-up and drop facilities to and from Newark Liberty International airport and Penn Station, Newark once in every 30 mins. It is an old hotel, completing 100 years this year. The rooms are decent with basic amenities. Breakfast is complimentary and ok. If you are looking for a place to take shower and spend night, this place is definitely worth the price.

    1
    « BEST WORSTERN »

    Front desk ignored my calls that ROOM STANK OF SMOKE! Did not investigate smoking neighbor, but sent up can of fragrance spray. Blow dryer didn't work and front desk never sent up promised replacement. Hotel shuttle DID NOT RETURN TO WEDDING VENUE TO PICK UP GUESTS who waited 30 min for 5 Ubers at 12:30 am, and front desk clerk LIED saying shuttles were at airport. Not true! When we returned to hotel, buses were parked out front and drivers in lobby. What a mess.

    4
    « Robert Treat Hotel »

    it was a very nice hotel if you are staying in Newark, NJ. it has a free shuttle that takes you to the Hilton Hotel which is across the street from the Train Station. The Lounge/Restaurant that is on site has very good food and bar Our room had a view of the New York skyline

    3
    « Great hotel »

    Hotel looks great but problem is Room is not satisfactory, not clean and Bathroom is not good at all based on the price. One elevator works out of 2-elevators for 15 floor hotel. Obviously this is a good looking hotel from outside and inside lobby. This is a pretty good hotel and has all facilities. Stuffs are very friendly but needs to improvement in Room and Elevator.

    2
    « Don't stay here if you can go somewhere else »

    I did not like my stay here. It's an old hotel that has lost its aesthetic appeal. The desk staff is terrible often absent-minded, late to the desk, or just generally rude. The actual room felt stale and the bed was not comfortable at all.

    4
    « Nice basic hotel »

    The stay was nice , the rooms are clean and big but the double bed was not made for two persons. The hotel is about 7 min walk away from the Penn station and you can easaly walk that distance or jump on the hotel shuttle. They have a shuttle to the station and the airport, very handy even if the elderly shuttle man needs to go on a course for customer service, attitude check. The breakfast is a normal BW type, basic but you manage with it. If some improvements wore maid I think they would be the brekafast area, its a bit small,The walls are quite thin so if your neigbour is talking on the phone in the middle of the night, like she did , you can hear it. Otherwise a solid stay.

    4
    « Basic good deal »

    Needed a hotel near the PATH train to Manhattan and near the Newark Intl Airport. This fit the bill. Clean, friendly front desk staff, free parking. Small room, small bathroom, bed was a little hard, room is dated. Breakfast was fine though crowded for seating. Easy walk to the PATH train (Newark Penn Station) and just $2.75 from there to WTC station! A 15 min drive to the airport. Felt safe walking to the PATH station during the daylight.

    4
    « Convenient location with shuttle to train and airport »

    Location is great to catch a train to NY and get back and forth to the airport. Staff was pleasant and the room clean. Two double beds instead of queens and the room was small so it was a little challenging to place 3 suitcases. The shuttle was very convenient to get to the train station in under 5 minutes and the airport in less than 15 minutes.

    4
    « Perfect 4 »

    Was at the hotel from August 8th to 11th to visit New-York. Was in room 903,you can see New-York, and the beds were very comfortable.The only bad thing about the room was the dated carpet. Other than that, I only have good words for the hotel. Front desk staff was always nice and helpful. Breakfast place offered great choices (boiled eggs, pancakes, toasts...). It might be a bite small during peak hour (about 45 seated there) but you can eat in the office place on the other side of the room. FREE parking was fantastic. Put the car there and did not move it until we left. Shuttle to Penn station is great and the longest we waited at night was 15 minutes. Do yourself a favor. After a long day of walking in New-York,or whatever you did, go to the roof and enjoy the sunset/evening while relaxing with a drink/food and your friends/family members. Next time I go back to NY, I WILL go there again.

    5
    « Enjoyable Stay »

    Had a great experience here and Have booked this Hotel again because we know we Can depend on the Shuttle service to get My In-laws To the airport and make there flight with the least amount of stress and worry.

  • 2
    « Old and tired. »

    This hotel has seen better days. Wallpaper was peeling off. Maid service was hit and miss - one day they only made up one of our beds and another day they didn't leave any towels. You can't sign for room service. Instead, you have to give them a credit card, which they take somewhere and then bring back. Room service dishes are not real plates and silverware, but plastic and cardboard.

    3
    « 3.5 stars »

    Basically a no frills hotel. It wasn't Great, wasn't bad, clean enough. Needs some updating, major plus is FREE parking and they will valet if the lot is full. Breakfast was pretty decent, good variety of items, oatmeal, diy yogurt, hot (rubbery) instant pancake machine, but the crowd can be deep so get up early! Located in a decent area, walkable distance to Penn to catch train to NYC. Overall decent place, not fabulous, but enough to spend your money on a next visit

    4
    « Decent Hotel »

    We stay here for a couple of days, hotel is being remodel, rooms are comfortable and clean, and they have a pretty good breakfast. Parking is included, good deal for what you pay. I will stay here again, very conveniently located it. Nice employees.

    4
    « Historic Hotel, Great Location »

    This was our choice for a few days' family visit to New York City. It's a great location for traveling into NYC on a budget. It's a 10 minute walk to Newark Penn Station, and the Path trains into Manhattan, and the hotel also runs a Penn Station shuttle every 30 minutes around the clock. The hotel is an old building with a long history. A plaque outside commemorates the four US presidents it has hosted. Now under Best Western's ownership, it retains some of its old character while catering to more of a budget clientele. We found the room comfortable, and the staff friendly. Free parking is always a nice thing to have in a downtown hotel, and was much appreciated. Breakfast had a few hot choices beyond the standard continental breakfast offerings, and was perfectly acceptable, if nothing special. The building, as mentioned, is an old one, and there were continuous elevator problems during our stay. Some of this was due to maintenance work that has hopefully been completed, and it only amounted to a minor inconvenience in an otherwise comfortable and satisfying stay. This is a great bargain for exploring Newark or for making the trip into NYC.

    4
    « Good Handy Hotel »

    We used this hotel for a one night stopover before flying back to the UK. The hotel is fairly close to Newark Airport and operates a fast convenient shuttle service. The rooms are of good size with everything that you need for a short stay. The hotel has a bar/restaurant which served good food and reasonably priced drinks. The hotel also serves a complimentary breakfast, a bit basic but gives you a good start to the day.The hotel is also close to Penn Station from where you can get trains into New York for about six dollars return. The hotel is in a quiet location with a small park in front.

    5
    « Nice in Newark »

    One of my nicest recent stays. This grand historical hotel has it all going for it and the price was right to boot. If you're in the Newark area this is a must stay. The staff was friendly, the rooms were super clean and updated, and the morning complimentary breakfast topped it all off. I even enjoyed my free shuttle to Newark airport.

    5
    « Central Historic Hotel in great location for historical research »

    I traveled for genealogy research and stayed at the Best Western Robert Treat Hotel. It is filled with history and has been visited by several Presidents and even Einstein! The New Jersey Historical Society is next door, and museums, the NJ Performing Arts Center and access to good restaurants and the local trains are all within walking distance. It was safe to walk in the area during the day. Free, generous breakfast. There is also a shuttle to and from the Newark Airport which was a big help.

    5
    « Very good hotel! Some reviewers' standards seem well above mine! »

    The hotel itself may be old, but the room we had on the 7th floor was very modern, very clean and very comfortable. We could see the Manhattan skyline in the distance on the 7th floor. The breakfast area itself was very nice. The breakfast itself was just average. Check-in/check-out was easy. The bathroom was fairly small, yet adequate. Wifi was decent. The beds were comfortable. Parking was free (always a good thing in a big city). For those thinking about booking this hotel, know that the parking is the second "pull-in" on the opposite side of check-in (on Mulberry Street). The hotel is a 10-minute walk to the PATH station that takes you either to Penn Station in NYC or One World Trade Center. I have no red flag complaints about this place and I'd definitely stay here again!

    4
    « Great Location! »

    We chose this hotel for its location being close to the Path Rail System. The staff was very helpful and personable, especially since it was our first time in NJ, heading to NYC. Our room was on the 14th floor and we had a great view of NYC in the distance, especially at night. Our room was comfortable and clean and didnt have any issue with our stay at all. We also ordered room service from the restaurant in the lobby and were happy with our choice in expense and taste wise as well. We took the shuttle that the hotel provided to Penn Station, which is just a free, 5 minute shuttle ride.

    3
    « Convenient location to NJPAC »

    Bed was not comfortable, pillows were very uncomfortable, no comforter or extra blanket available. Need to replace mattress, replace pillows, add comforter, and have extra blanket and pillows in the closet.

  • 3
    « Average hotel »

    The hotel is quite old The room draw a sensation of dirtiness. Indeed the sheets are dirty and the carpet smells bad. The drape in the bathroom is inefficient to retain the water. The staff is not especially welcoming but they're good and professional (the suttle driver). The free breakfast is quite good and varied

    3
    « Ok for an option outside of NYC »

    We were recently in the NYC area for a several nights for a series of concerts at Madison Square Garden. In an effort to save some money and to avoid parking our car in Manhattan, I found this hotel that advertised that it was easy to get back and forth to Manhattan. First on the hotel itself. The parking at the hotel is a bit of a challenge. It's a bit difficult to find. You have to drive around the back of the building, and it's not clearly marked. It's basically parking along the side of the hotel building. We have an SUV, and it was a challenge to get through the "lot" and to get into a parking space. The front desk staff was fine, but not overly friendly. When checking in, they provided no information about the hotel, how to get the shuttle to the train station, when the breakfast was, etc. Every time we went to the front desk for something, while they always helped us, they never went out of their way to be helpful. Really did the bare minimum. The best employee we ran into was the shuttle driver on the very first day, but we never saw him again. The hotel itself is fine. They were working on the elevators while we were there, which made it a bit inconvenient, but nothing major. The room was fine. Again, just adequate. It was clean, but none of the furnishings were that impressive. The bed was uncomfortable. I woke up with a sore back every morning. You should also be aware that this is a banquet center. There was always something going on, including a huge dance party of some sort on Saturday night. When we returned to the hotel late Saturday, there was quite a mess. The party was just letting out, and a lot of young people who had clearly been drinking were walking through the back of the hotel and parking. They were quite loud, although we did not find it noisy in our room. Lastly, is the commute into NYC. I picked this hotel because they advertised how convenient it is to get to NYC. First, you have to get to Newark Penn Station. While you can walk (it's probably about 10 or 15 minutes), I would NOT recommend walking late at night. We did that the first night, and it was a little scary. The hotel runs a shuttle every 30 minutes, which was what we did going over to the train station during the day. We ended up taking a cab the other 2 nights when we got back late. Be warned - the cabs do not seem legit - no meters. The first night, they charged us $10 for a 90 second cab ride. We did it, because we didn't want to walk, but it was a joke. As far as getting from Newark Penn Station to NYC - you have 2 options. NJ regional train is a shorter ride, but is more expensive ($5.50 each way), trains don't run as often, and they don't run all night. The other option (which is what we did) is PATH. It's only $2.75 per ride, and you can use the NYC metrocard. To get to 33rd street and the Madison Square Garden/Times Square area, you have to change trains. It's easy to do, but be aware that it will take you 45 - 60 minutes on the train. When you are leaving the city after a concert at 1:00 a.m., a 60 minute trip back to the hotel is not very appealing. All in all, this is a cheaper option to staying in Manhattan, but it definitely has its downsides.

    3
    « Not Great »

    We chose this hotel because it was more economical to stay in NJ than NYC, they had free parking and it had a free shuttle to the PATH at Penn Station. Upon arriving, we could barely get into the parking lot and the Parking Attendant was gruff and acted as if we were interrupting his day. Check-in was easy enough and the front staff was friendly, but they weren't very helpful when we had questions regarding taking the train into NYC and basically threw a pamphlet at us to figure it out. The room was ok...kind of small, but it was clean and served its purpose. The shuttle to Penn Station in the morning was fine, but at night it was worthless. After very long and busy days running around NYC, we were tired and just wanted to be back at the hotel. When we arrived at Penn Station in the evening, we would call the front desk to find out when the shuttle would arrive. One night it was a 30 minute wait and the second night it was supposed to be there in 10 minutes, but it was more like 20 minutes. When it did arrive, it was full and we couldn't even get on it. Needless to say, we took a taxi back to the hotel on both nights. You really don't want to hang around the station too long in the evening and even though the hotel is about 4 blocks away, you do not want to be walking in the area at night. They do have a patio type area and the last night of our stay my husband and I were out there relaxing a bit when one of the hotel workers was on her phone having a very loud "discussion" with someone. Very unprofessional!!!! Do this on your own time and NOT at your place of employment where hotel guests can hear you! On a bright note, the couple that works in the lobby snack shop were so nice! They were the highlight of our trip. Such a sweet couple! I highly doubt we would ever stay here again. We try to stay in Best Western hotels wherever we go, but not in Newark. We'll stay somewhere else.

    5
    « Good service »

    The hotel is conveniently located close to the airport and the Newark Penn Station. good facilities and a good trade-off price/quality. We also experienced a good service from the hotel when we gave the address of the hotel to pick-up a parcel, when we were not lodged there. Good point!

    2
    « Ok for a quick layover but don't stay longer »

    Room was clean and tidy, but could do with a renovation. Hotel lifts were under repair, this had to use those of the neighboring office building. Not a big issue, however lifts very much occupied with office staff, and had to take final flight of stairs to hotel lobby / entrance which sucked with my luggage and a foot injury... Neighbourhood where the hotel is located is clearly 'not the best'. Hotel shuttle from and to Newark airport worked well for me. So this is a highlight.

    5
    « New Jersey Rocks »

    Stayed at the Robert Treat Hotel in Newark, NJ.. This historic hotel is conveniently located near the NJ Historical Society (next door), the NJ Performing Arts Center (across the street) and the metro-link station about 2 blocks away and the NJ Museum. As a single woman traveling alone for genealogical research I felt very safe in this hotel and loved their many historical references about presidential visits, Einstein, and while I was there, the King and Queen of Nigeria and their entourage were there as well. It was easy to use the metrolink and train to travel to the historical village of Woodbridge about 12 miles away. Breakfast was generous and there were newspapers, magazines and TV in the breakfast room with the best hot egg and sausage sandwiches! The shuttle drivers pick up and take you to the hotel which is a great help. The shows at the NJPAC are excellent, so check that out for great entertainment just across the street.

    4
    « If a NYC hotel is too expensive, this is an option. »

    Hotel is a little dated, but the room was nice...pretty clean. Just off the elevators but no additional noise. Check it was quick, but one of our keys didn't work. Stood at the front desk a few minutes while staff had a conversation before I was helped. Nice breakfast downstairs, with an excercise room and a business center. PATH train into the city is about a 10 minute walk, hotel offers a shuttle. Parking is ridiculous...alley with spots diagonally. Definitely a challenge even for smaller cars. Stayed two nights...would probably stay again but don't want to deal with parking again. New car has a nice long scratch on the trunk...probably from someone lugging their suitcases behind the parking spots. Across the street from a small park, and the New Jersey Performing Arts Center is down the street. Some decent food options nearby.

    4
    « Very Nice »

    We only stayed over night for a concert, but we were very comfortable. We previously stayed here in 2014 and I didn't really like it. But the room we stayed in this time was really nice. Room 803 has a nice king sized comfy bed. Ceiling to floor mirrors, 42 in wall TV and a mini fridge. The bathroom is small, andnthe water pressure is low, but the tub is nice and deep. Carpet also seems to have been replaced. Variety to choose from in breakfast. Nice eating area with a television. Snack stand as well. Nice sized ball rooms..Parking is tight, and the carpet in the ball room area needs to be replaced because it smells and they should also put automatic doors in the ballroom entrance area. Other than that, it's a nice hotel.

    3
    « Okay & convenient »

    Overall, a pretty good stay. However, the water pressure is non-existent and even women the hot water is turned all the way got, it's not much warmer than room temperature water. Free shuttle to Newark Penn Station.

    5
    « Convenient, nice hotel, great breakfast »

    I recently stayed at this hotel while participating at a conference at Rutgers-Newark. This was the conference hotel and I was glad I decided to stay there. The room was clean, bed was comfortable. The staff was all courteous and let me park my car before I checked in and leave it there after check out so that I could attend the full conference. The breakfast was excellent. I have never seen an automated pancake making machine before. There was yogurt, toast, muffins, juice, soy milk, cereal, fruit, pancakes, breakfast sandwiches and more. The one thing to be aware of is that both sides of the breakfast room have food. I entered and thought the first bar was it (which would have been enough, truth be told), but went to sit on the other side and found more food. The fitness center was also more than most hotels I have stayed in. Free weights and multiple cardio machines. A great experience. Free wifi and parking were also major plusses. A great experience.

  • 5
    « Nice! »

    We were pleasantly surprised about the high quality of this hotel. The bed was very comfortable (most essential element of any hotel). The location was good - close to EWR and walkable to a few attractions. The breakfast was excellent w/ a wide variety of items to choose. The staff at breakfast were very helpful, warm, friendly - made us feel very welcomed! Mahalo for a good stay. ALOHA!

    4
    « Good stay »

    For the one night I was there, the bed was very comfortable. The pillow was excellent. The cable channels were a bit confusing but I was there to rest. The front desk was very accommodating and assisted to hold safe my luggage. It was quiet. The air conditioning was a bit unusual as the room was a bit warm when I arrived. It took several hours for the room to get comfortable. Still not sure how the thermostat was supposed to work. M the ac didn't seem to come on right away.

    2
    « Too loud, not worth the money »

    We stayed at this hotel for a single night before our cruise left the next day. We checked in after midnight and there was an event raging downstairs. While the room was adequate the walls were so thin we were woken throughout the night by what we assume were guest of the event downstairs yelling, laughing and fighting in the hallway and room next door. When we got to our room there was a notice saying the phone was not working due to "upgrades". Would have been nice to have been told that on checking in as it sounds like not all rooms were affected. As it was so late we just decided to let it go though felt a little worried when all the noise started outside our room. The breakfast was fine, what you'd expect for one included with a hotel room. The seating is by far inadequate for the number of people trying to eat breakfast. We would not stay here again.

    4
    « Convenient hotel in downtown area »

    The hotel is conveniently located in the downtown area of Newark within easy walking distance to the trains and buses. The hotel offers a shuttle service and is located somewhat near the airport (which can also be reached by using the train).

    5
    « Lovely Hotel with excellent facilities. »

    Another fantastic hotel that I have visited. The main lobby is lovely and open with details on departures from Newark Liberty Airport so you are sure to get there in plenty of time with there free shuttle. The shop in there is run by a lovely couple who are always up for a chat. The restaurant is fantastic and the food is of excellent quality. The rooms are also of a good standard. You are also just around the corner from Newark Penn Station who's is a $5 return train ticket to Manhattan.

    4
    « Old but offers value »

    Good value if looking to be near New York City transportation. Walk or shuttle to Newark station. Free parking and breakfast. Located across from NJPAC. Rooms were very dated and showed their years. Wasn't dirty just old. We were only there to sleep and commute to the city, served its purpose.

    2
    « Outdated, not good »

    First parking is very difficult here. If we had a bigger car it would've been a problem. 2. The rooms were outdated and the bathrooms are very awkward. There is a ledge going up into the bathroom and I stubbed my tough a ton of times. 3. THE AIR NEVER WORKED. We had it set very very low and it never got cool, which of course makes it very difficult to sleep. 4. There were a ton of people smoking in our non smoking hallway so you could smell it as soon as you walked out of the elevator. P.S. Don't eat at the restaurant here either. No one liked the food they got.

    1
    « DO NOT STAY HERE ! »

    Front desk staff were not friendly upon check-in. Requested room close to the elevators, or on a lower level since spouse is handicapped. We received a room on the 14th floor, down the hall and only "1" elevator was working. Upon entry room was very cold. Turned on the Heat and waited... "Heater was only blowing COLD AIR." Attempted to call front desk...PHONES WERE NOT WORKING. Used my cell phone to call hotel. Informed them of the situation and was told..."None of the phones were working, if anything was needed come to the front desk." Also informed them of the HEAT SITUATION and was told "the heat is off for the season." Mind you it was 48 degrees outside and still daytime. Temperature at night was going to drop. Told they would bring us extra blankets, WHICH THEY NEVER DID ! WILL NOT STAY AT THIS ESTABLISHMENT AGAIN :(

    4
    « GREAT BUT......... »

    I chose this hotel because of the good reviews and its close proximity to the Newark Penn Station and the free shuttle to the Newark Liberty Airport and the Newark Penn Station. The location is about a 10 - 15 minute walk from the Penn Station. It is in a good location, well lit, and has enough foot traffic around it. There were some attractions around it, even though we didn't visit them. The rooms were a bit on the crammed side. The bathrooms were very small. But I guess that's expected from a hotel in Newark. Service was good. The continental breakfast was decent. Wifi was free and signals were strong. The shuttle that took us to the airport and the train station ran on time!! THE ONLY GRIPE I HAVE is that the phone line NEVER worked when we called the hotel to pick us up from the Penn station. First they told us the phone lines were down. Then they told us they only had one line and couldnt pick up the phone if they were busy. Therefore, we had to end up walking on our way back from the Penn Station during all two days. However, whenever I did call the hotel from outside the Penn Station, the line worked.

    2
    « Very noisy »

    My company booked this hotel as it was a package discount for a conference. The room had paperthin walls and I heard all conversations from my neighbors next door as well as the drunk lady in the hallway at 3am. I had very poor sleep and would not stay here again.

  • 2
    « Would think twice before staying again »

    Came into Newark overnight for a graduation. Parking very tight. Front desk was pleasant and check in was very easy. We were on the 10th floor, no big deal except one of the 2 elevators broke down immediately after we got into the room. Room was clean and appeared to be recently renovated. The in room phones were out of order, and judging by a note in another parties room, have been for a few days now. So I guess there is no calling room service. We couldn't eat in the restaurant, or get a drink from the bar because it was closed for a private party. Why discriminate against the other guest, this place has banquet rooms . Closest place within walking distance in 7-10 minutes away, did I mention this is Newark NJ ? The ice machine on our floor was out of order so I had to go down one floor. The should remove the word "Best" from the name and just call it "The Western".

    3
    « My Experience »

    Parking Attendants were rude, insulting, & unprofessional. This put an overall damper on my trip. Have not received a reply after leaving several voice messages for the General Manager about this situaition.

    5
    « Best Value for the Money in Greater NYC »

    A short PATH or NJ Transit ride to New York City, the Robert Treat Best Western has decent rooms, a fitness center, free internet and the best breakfast buffet included without additional charge. And the NJ Performing Arts Center is right across the street. Try it; you'll like it!

    2
    « Mediocre, aiming for the small business employees »

    Sloppy start: reservations were made for 4 persons but towels, coffee, water and everything else was 3 items only. The coffeemaker didn't have the tray to hold the coffeepad and the bathroom hairdryer was broken. After complaining they brought additional towels, soaps, water and a replacement padholder for the coffeemaker. A room for 4 had very little space for luggage and only two chairs were provided. None of this is a very big problem if you're just there for sleeping. If you aren't then it's more of an issue. Cleanliness and condition of the room rates a 5 on a scale of 1-10. In the bathroom there were loose tiles, -kapotte voegen- and stains on the walls. Next to the bed I found the remains of a cigar butte. Breakfast was okay, you get what you pay for. Hot eggs, miniburgers or mini-eggsandwiches, regular toast, muffins and the like and six kinds of cerials. Plenty of choice in drinks, coffee and variants (provided the machine works, which it only did one of the three days), 4 kinds of fruit juice. The only problem concerning breakfast was the lack of attention by the staff and the low seating capacity. Only 3 fullsize tables and a couple of smaller ?bar?tables. When things were dropped and coffeemachines broke down staff just continued to chat with eachother and doing nothing ? customerrelated, except for wishing you a very good day. Overall I would give it a 6 on a scale of 1-10. Even if it is just a 3-star hotel, some things need to be done right like cleaning and repairing broken thing. Positive was the (free) wifi-availability, clean and (for a 3-star hotel) excellent gym and free usage of the safe.

    3
    « Very Convenient »

    This hotel is not bad at all. If you have a car, you can park on their lot for free. This hotel is very close to the Newark Penn Station that allows you to go into NYC for $2-$5 depending on which train you take. The hotel has a shuttle that takes you to the train station. PLEASE DO NOT DEPEND ON THEM PICKING YOU UP FROM THE NEWARK PENN STATION. I took a cab every night to the hotel getting in from NYC. The room was comfortable. The bathroom was very small but the room was not bad.

    5
    « A great treat in the center of Newark »

    Location is awesome and staff was accommodating. The rooms were clean and well-appointed. The fitness room was amazing for a hotel as I had not ever experienced a midscale hotel with so many different pieces of equipment; a stepper, bike, 2 treadmills, rower and weight bench. Huge area for gatherings if in large groups.

    5
    « Robert Treat Best Wester is a treat! »

    If you are looking for a hotel that provides excellent value, service and is a great launch site to travel in and out of NYC then this is the place to go. The price is right and with a free shuttle back and forth to the PATH station that can take you up to 33rd street or down to the World Trade Center you could not ask for a more convenient way to spend time in the Big Apple. Breakfast is free with your stay and there is parking on site as well. Make a reservation now and take the whole family

    4
    « Excellent Location! Historic Place! »

    I had a delightful experience in this hotel. I was taken on a nostalgic journey during my brief stay. I loved the history and the class of this hotel. The bonus was that the NJPAC was just a stone's through away! Great place!

    3
    « Good location »

    I original booked a couple of days because the venue I was visiting was across the hotel. However, service and the location encouraged me stay for the rest of the week I was in town. Breakfast is very good and parking was never an issue. The rooms were a little small but other then that in definitely will return.

    4
    « hotel is really nice »

    hotel was very clean really nice people only problem i had was bus took us to the train station we was told to call when we came back when we did they left ud waiting at the train station for about an hour at night wasnt the best!!!

  • 1
    « Not a good place to stay »

    Room had strong odor, air conditioner did not work, bathroom fan did not work, lighting did not work. Changed rooms but same problem. Heard two other guests complain of the same problems. Computer out of order during check out.

    5
    « The Best Visit I have Had in A Long Time!!! »

    From Check- in, to the paegant, and shuttle service, My band felt at home and welcomed. Being from Baton Rouge, La., we are accustomed to a certain type of hospitality and we were astonished at the OUTSTANDING service provided by the hotel staff. They treated us like royalty and we absolutely felt at home the entire time. Kudos to Miss Theresa Randolph for an amazing pageant. She is truly the definition of elegance and class. The business center was available 24/7 so I was able to make the necessary connection I needed to make. I cannot thank our shuttle driver enough. He made sure we got to our destination in an expedient and safe manor. On Behalf of the Last Ripp Brass Band, thank you for an amazing first time in Newark, NJ and the northeast as a whole. We will definitely be back, What a 5 star experience we had with you all!!! - Shelton A Berry CEO Last Ripp Brass Band, LLC

    5
    « Excellent Stay »

    The staff was terrific and helpful and pleasant -always had a smile for you and a good morning or ask how everything was going...There were awesome!! The hotel is beautiful, and very clean, the restaurant was delicious and so wasnt there breakfast. Lots to choice from. Definately A++ in my book!

    3
    « 4 day stay. »

    We booked into this Hotel for a long weekend, to attend a Concert in New York. I do like the hotel, however, there were a few issues. The wifi was a joke, on 14th floor, and to say the Internet was weak, and intermitant, at best. The "air conditioning" would only pump out hot air. The front desk told me that the air con would only cool rooms when it got hot outside... Nice that Best Western knows what temp ALL their guests like, NOT....had to sleep with windows open, and enjoy the night time noise, alarms and two tones. The gym, never had towels, or tissue, or cold water. Each floor has vending machines, had to visit 4 floors to find a machine with drinks in, and accept the money. Having said all of this, I enjoyed our stay, just occasionally annoyed me..,..

    5
    « Vows »

    The love is there!! Just go there and you will be amazed!!!! The place is clean. Freindly Staff ALWAYS! The carpet is fresh and beautiful, there's complimentary breakfast, comfortable beds, there's VIP transportation for people who needs to travel to and from the airport, its a place to with many different areas to take photos while enjoying the great environment. Dont hesitate you will absolutely love this place and be happy to always come back to.

    3
    « Julia »

    Visit the breakfast bar. Julia is an absolute pleasure and starts your day in the very best way...with a smile. The hotel offers good value for the money and is an easy train from Penn to Penn. The decor is tired but clean.

    4
    « Lovely renovated hotel on Military Park in central Newark »

    Reasonably priced, this renovated 4-star hotel on Military Park is next to NJPAC, good restaurants and other attractions, but only just within walking distance of Penn Station and The Prudential. Good service and nice surroundings, but, as with anywhere in Newark, be security-conscious.

    3
    « Undecided »

    My stay was ok. Check in and Check out was smooth, no issue there. My only concern was the area where it's located. Downtown Newark is kinda scary at night. I went for a concert at the Prudential center and prior to staying there I had ask what is the distance and the rep told me its next door. Well it's about a 7 to 12 minute walk which isn't bad but due to the area and I was alone at night I would most certainly not recommend it. Room was clean so the hotel staff was pleasant.

    4
    « Shuttle wait was ridiculous, but hotel was well-located »

    Took 3 phone calls and an hour to get the shuttle driver to pick us up at the airport, and when he finally came there was no explanation for the delay (it's a 10 minute ride from the hotel, and this was after midnight.) For those of you using that shuttle to get to the hotel, please note that depending on the gate you come into, you may have to take the monorail to get picked up. Drivers only pick up at one terminal, not at each one. (Our wait had nothing to do with that issue, FYI) On another note, the Newark Airport was remarkably well staffed with friendly, helpful assistance for that time of night. The hotel is an economical choice for seeing New York City, which was our purpose for the stay. We took the commuter light rail into the city and back, and it was only a 10-15 minute walk from the hotel to the station (I'm reading here that the shuttle will take you there, too, but after our experience the night before we wouldn't have bothered anyway). Because it was a weekday, the trains ran every few minutes and were packed, and the traffic right there in front of the station was crazy - cross streets carefully. Would probably stay again, but wouldn't count on the shuttle for anything.

    4
    « Good price for center city »

    The Trent hotel in right in the middle of the Newark area sights. the Prudential center and NJPAC are within walking distance. The hotel does need an update but the overall comfort was worth the price.

  • 5
    « Great Hotel and great location »

    The hotel personnel were wonderful from the owner to the staff. A clean, comfortable and customer orientated hotel. The hotel is located in a great, safe location. Shuttle service to and from Penn station and the Airport. I rate this hotel as Excellent, the Maize Restaurant however was a different story. It looked so nice with tables set gracefully and a professional Maitre d. HOWEVER I would suggest you not waste your money on the food. I asked if the shrimp and fish were fresh and the Maitre D said yes, so I ordered a fried fish platter. Being from the Alabama Gulf Coast I should have known better. The three shrimp, one piece of fish, three scallops, three mushrooms and some zucchini was fried in the exact same batter with no seasoning. The shrimp were not fresh and very dry and tough. The fish was so bad it tasted spoiled. Scallops had the same heavy batter that was falling off and the scallops were like a jello mold. Mushrooms were not bad. The food is very expensive and very bad. Half the time, the manager or owner was yelling very loudly at the Maitre D and another staff member. Very disturbing and uncalled for. I also looked in the restaurant around 8pm and no one was there then either. I can see why.....wish some one would have advised me.

    2
    « Never Again! »

    My experience was not pleasant! My checkout experience was horrible. I had to look for my own car. Upon finding it, the attendant was smoking and transferred smoke to my car. I would not recommend this place at all.

    5
    « New York and Hockey »

    Have stayed at this hotel twice. 4 min walk to Pen station to take the train into New York. 5 min walk to the Prudencial center where the New Jersey Devils play. (Awesome arena) Hotel is great, both time have stayed there for under $100 a night, very reasonable way to see New York without the expensive hotel cost. They offer free parking on site, free wifi, and continental breakfast is included. Hotel rooms are all updated and very clean! Will definitely stay again!

    4
    « I would have given this excellent if it not had been for... »

    ...messing up my reservation when I called. Because I was part of a conference, I had to call it in and the individual who took my call got it wrong. Also, there were things broken in my room, like the ironing board and dresser drawer that would not close. Other than these things, the room was immaculately CLEAN and the breakfast quite good.

    5
    « Nice Stay »

    I had a very pleasant and nice stay at the Robert Treat Hotel in NJ. The shuttle was very convenient and takes you back and for to the airport and Penn Station as well. The shuttle driver named Rudy was very nice but then again so was all the drivers. The hotel is a good location especially for those whom want to travel back and forth from NJ into NYC. I will stay again and shall continue to inform others of this hotel.

    4
    « Nice clean rooms and free basic breakfast, rare in the U.S. »

    I.ve stayed at this hotel a number of times over the last 10 years and have mixed reviews. I stay here as it.s a cheaper alternative to the ridiculously overpriced hotels in Manhattan. The same quality /size in Manhattan would be around 150% more and that.s a hell of a lot when you travel by yourself. I stayed here for 3 nights recently. I always request a high room. I was given a room at the end of the corridor. That.s great as I only had one room next to me. Once I got used to the ridiculous noise from the hallway or above (drinks machines in hallway or air con) I finally drifted off to sleep but the noise on the last night was unbearable, I got no sleep and that.s with wearing earplugs. I really do not know how other people can sleep with the noise?????? Also, The morning I was leaving, it didn't matter to me anyway but anyone who does like their sleep and can sleep, would not liked to have been woken by workmen? above, It seemed they were possibly refurbishing rooms, I could hear banging around 7.30am. I will definitely stay again though as it.s good value and you get basic breakfast included and although noisy, every hotel I stay in around the world is noisy. The beds are comfy and rooms comfy too. You also get 2 very small complimentary bottles of water which is rare in most hotels.

    1
    « Terrible »

    Poor customer service on very basic things. Security sleep at booth. Front desk refused to answer phone at 2am this morning. Called three times for a blanket as none was provided on initial check in and was never given one. I would never stay here again and wouldn't recommend anyone to stay here either.

    2
    « Never again! »

    the only reason I stayed at this hotel was because it was where my classes were being held. one closet door did not slide at all! only heat in the room. Have NEVER stayed at a hotel where I couldn't have heat or A/C. I had to have the window opened all night at 32 degrees outside to cool off the room and get air flowing. Anad, for safety reasons it was horrible because I was on the 9th floor and the window opened wide enough for this full grown adult to fit through. IMAGINE a child being able to get out that window and tragically fall to their death!!! AND, every time I used the hair dryer in the bathroom I would lose all power in their and had to wait 5 minutes for everything to come back on. The room and even the bedding smelled of stale old cigarette smoke. The vending machines on at least 5 floors showed "sold out" And last but not least the parking was horrendous!!!! I have also recommended that my company not use this hotel/conference center in the future.

    4
    « Microwaves in Room Please »

    Even though the stay is always great, I wish they would think about putting microwaves in the rooms. or at least some of them because when its hybernation time, some of us want to stay inside as much as possible

    3
    « A bit depressing... »

    If you just come from NYC and you have a flight out from Newark then you might need a hotel at that god-forgotten town. At the airport we were approached by one of the hotels´s drivers. The offer seemed to be good. A high-quality hotel where 3 US Presidents have resided, incl. breakfast and transport for about 90 Usd. When we got there we faced a spotless high building with spacious proportions. The room was bright and big and everything seemed to be nice - unless we slowly noticed that nothing in the hotel was really working. The restaurants were closed, no bar, no money-change - you could not even get a piece of bread there. Going outside the building you also had to face the fact that there was absolutely nothing. Not even one restaurant in a distance. Finally the hotel driver drove us downtown Newark and dropped us - with promising to fetch us again when we call - because the area was described a bit dangerous. But Newark was only similar depressing - one restaurant was open and they served greasy and very unhealthy food but the people there seemed to be used to it. After we´ve eaten we called the hotel for to fetch us from this place. In fact we waited for more than 1 hour outside. He never came - finally we found a taxi. Back at the hotel we complained but the people at the reception told us that they do not have any mobile number of their drivers..... The breakfast was ok but greasy as well. A weird place in an area where all the progress seems to pass by. Nevertheless - an experience !

  • 4
    « A nice place for a short stay »

    My boyfriend and I traveled up to Newark to attend a hockey game at the Prudential Center recently and stayed at the Best Western. The hotel is only a few blocks from Penn Station, where our bus dropped us off. (The transit cops who pointed us in the direction were rather concerned about us walking late at night, but we're DC residents and familiar with urban environments.) I didn't see much of the lobby beyond the check-in desk; it was late, and we wanted to get to bed, so we went straight to our room. The room was your basic hotel room--bed, desk, bathroom with a few toiletries, etc., but the bed was very comfortable. The hotel offers a free breakfast--a selection of cereals, milk, juices, pancake mix and a griddle, bagels and spreads, muffins, and the like. One thing I appreciate is that they offer breakfast until 11:00 a.m. Most hotels stop serving breakfast around 9:00 or 10:00. The breakfast buffet is split between two rooms, so I had to do a bit of back-and-forth to get a bagel, some peanut butter, a banana, and utensils. There was plenty of seating, and there are USB ports and outlets at some of the tables in the guest lounge. If you're so inclined, it also has a business center and a fitness room. If you're staying on the weekend, keep in mind it is a downtown location, and restaurants nearby will likely be closed. Given our circumstances, it wasn't a big deal (the game was an early afternoon event), but if you're hoping for a nice weekend, you may want to keep that in mind. If you're going to an event at the Prudential Center, it's maybe a 15-minute walk away. It's not a place I'd stay for a romantic weekend, but if I were there overnight for an event, it's a fairly inexpensive place (especially if you prepay for your room).

    5
    « Excellent »

    Excellent hotel for visiting Newark especially if going to the Prudential Centre for a concert/sports as it is only a five minute walk away. Free parking, good breakfast, friendly staff and would stay again if in the area

    3
    « Alien Complaint »

    Very, Very, Clean - Front desk people in need of customer service training. I arrived at 3:20, 20 minutes after my check in time to be told my room wasn't ready. The people who arrived after me were given a room. Expressed my disappointment & check my bags since I had transportation waiting. Got back to the hotel after 5pm & had to wait another 10 min to get my bag. At 3:40am I was awaken to a couple fighting, thought it would simmer down it did not. Called the front desk and attempted to turn up my TV remote wasn't working. After 2 attempts I finally got a working remote somewhere around 4:30am. As I am putting on my shoes at 2 minutes past check out the maid attempts to bum rush the door. Then as I am putting on my jacket the front desk is calling to confirm my check out. Each time I voiced my complaint the front desk looked at me like I was an alien. Had someone attempted to accommodate my concerns this would have been a great location to hang out again.

    4
    « Pretty good property, nice amenities, avoid rooms by the elevator! »

    I needed a place to stay in Newark that was close to the Rutgers campus, and the Best Western Plus Robert Treat Hotel fit that requirement. I don't travel to the East Coast very much so I don't have much experience in assessing value, but the price seemed quite reasonable. I arrived very late (~1 am), so there was no wait to check-in. I received a room right next to the elevator on the 11th floor. To my delight, the gym was open 24/7 with keycard entry. After a long flight from the Pacific Northwest, I was restless and needed to go for a short run. The gym was spacious, about three or four times the size of ones in a typical non-resort hotel. It was large enough to hold two flatscreen TVs. There were three treadmills, an elliptical, several stationary bikes, free weights, and one of those large weightlifting machines with stations facing in four directions for upper body and lower body workouts. The only slight negative was that one of the treadmills had a defective sensor, because every minute or so, it would display "No user detected." I mean, I'm kind of lean from running a lot, but I don't weigh so little that a treadmill should have trouble detecting me! Anyway, it wasn't a big deal because all I had to do was hit the "continue" button, but still.... My room, being next to the elevator, was oddly shaped, with a 10 foot long entry hallway into a somewhat cramped bedroom, and then an efficient bathroom around the corner. I think the odd shape is unusual and exists only for the room numbers ending in "01." About that.... it was quite noisy all night because of the elevators. Granted, I tend to be a light sleeper, but I would strongly recommend asking for a different room if you get one next to the elevator. Breakfast had pretty good hours, lasting until 10 am. It was billed as a continental breakfast, which I usually understand to mean baked goods, maybe fruit, etc. Here, in addition to those, the breakfast included make-your-own-pancakes. Breakfast is served in a lounge on the same level as the gym, with two rooms (one with TV, one without), plenty of newspapers, and a selection of magazines. Finally, there is a hotel shuttle to get to the airport.

    4
    « Breakfast closes to early »

    Nice hotel for the price close to train stations to new York fairly easy.... close to airports... only thing I hated is when I did the reservation it said free pickup from airport well I get there and I go to the place where they pick you up ...and I didn't see them .. I call them and they told me that they don't go to that airport. So we had to get a limo 110 dollars and another 110 to go...

    4
    « Not so bad....but »

    And it's not like you need to be on your laptop and iPhone the whole time. But when u have a couple things to get done, and the wifi just sucks so f'n bad, you start to think....should I mention this in a review? Seriously, the wifi is a joke. Don't bother with it. On the other hand, Rooms are great, they have a driver service to get you almost wherever, the breakfast is top notch. It's really a nice spot. I'd stay again. It's only a 5 minute walk from the prudential centre. All I can complain is their lame wifi. It's bad. Maybe they'll do something about it. Hint hint

    4
    « Visit Family »

    Good Hotel. Downtown Newark. Access to Trains and Buses. Close to Airport. Room was clean and comfortable. Had a good view of Manhattan from my room. Staff is very friendly. Bathroom is a little small but I was able to manage. Needs to add Microwave Ovens to Room. At times, it could be difficult to find a parking spot especially on the weekends. All-in-all, the experience at the Robert Treat has been good.

    2
    « Only stay if you need to »

    First of all, it's in Newark. Secondly, after checking in and getting up to my floor, the whole floor reeked of marijuana, including the smell of it in my room. The room had ripped and torn carpet, sheets were questionable, shower head was falling off the wall, the shower curtain was stained and torn. Hotel bar had poor service and overpriced drinks. Hotel "business" center had one very slow computer and a printer without any ink toner in it. The only reason I'm giving it 2 stars is that there was free parking. One perk in this travesty of a hotel. Thankfully I was only there for a night and didn't pay full price.

    5
    « USA wedding »

    Very clean, comfortable hotel with good free hearty breakfasts whether full or light one desired. Staff very friendly and helpful including re tours. Free shuttle service was wonderful. Every half hour from hotel to Newark Penn Station or airport.And on return you just rung hotel for bus to collect you . Only disappointment was hotel shop which was minuscule and limited in food it sold and practically no souvenirs. Restaurant food in evening not fantastic but bar food,when available, was better. As theatre goers use restaurant sometimes busy early evening. Plenty of places to eat near hotel.Lobby is it huge but few seats available.

    4
    « Good service, quality restaurant, comfortable rooms. »

    Our room was a good sized double with a comfortable bed good quality linen. The room was very clean and the bathroom was of a good standard with a bath. There was bottled water provided in the cost of the room along with coffe making facilities. The restaurant was excellent and the food was fantastic. There are some Portuguese specialities, all at very resonable prices. We stayed here after our flight was delayed we were able to get on the free shuttle bus that runs to and from the airport which was perfect. And only 10 mins away. There is also a shuttle service to the train station which will get you to Manhattan in around 15 mins. Excellent value.

  • 4
    « Good Location NIce hotel »

    Most people will tell you to stay near the airport if you are staying in Newark. Stay here instead. The hotel has some history and is in a great location with NJPAC right next door and Newark Pennstation 11 minute walk away. Staff was very nice.

    4
    « Good Location, Nice Hotel, Great Price »

    We stayed here for 4 nights as we planned to visit NYC over the Christmas Holidays but didn't want to pay for an expensive NYC hotel - BW Robert Treat gives you the same quality for less than half the price (We paid average $105 per night). They have a free shuttle to/from the EWR airport (comes half-hourly) which is very handy. Our driver Ramon was very full of information on the drive from the airport to the hotel. Room we had was nice, quiet and no complaints. Everything worked and we were very comfortable in a nice king sized bed. A safe and fridge is included in the room. Breakfast is offered daily however it does get quite crowded. This possibly was just because we stayed at a busy time of year. Some mornings it was a bit of a struggle to find somewhere to sit. The breakfast is good with plenty to choose from. Walking distance to Newark Penn Station and the Newark Light Rail (which connects to Penn Station if you don't want to walk the several blocks at night time). From Penn Station you can catch the NJ Transit (to NY Penn Station) or the PATH Train (To WTC). We also walked to Prudential Center for a hockey game and felt safe walking the area at night. NJPAC is also just down the block. There is also several pizza places and chinese places that will deliver food to the hotel late at night and the food we had was pretty good. This is a great hotel and our experience was very positive.

    3
    « Mixed Bag »

    Pluses: Location, Location, Location -- very convenient to several Newark attractions, but most importantly for me to NJ Performing Arts Center Front Desk Staff -- Friendly, helpful and efficient Elevators -- When I saw only two cars for a 15 story hotel I thought, "This isn't going to be good." But service was always prompt (we were there on a Friday night) Space -- Our room was a decent size for an urban hotel Free parking -- but very tight and hard to negotiate parking spaces. When we drove in an attendant pointed and said, "You can park on the left or the right." Easier said than done. Comfy bed and pillows Minuses -- Most of the minuses are what car reviewers call "sample defects", things that were wrong with our room that might not be applicable to others. Thermostat -- Noisy, and didn't work well. Kept switching the heat on and off. Then it finally turned it on for good and the room became sweltering. I finally figured out how to turn it off altogether, and I opened a window and the room door for some cross ventilation The bathroom light went out on us, making it very difficult to lave, bathe and shave. It did finally come on, but once it did we didn't dare turn it off. The electrical outlet in the bathroom was completely dead (and wouldn't reset). One next to the bed was malformed and wouldn't hold a plug. Peeling paint on the bathroom cieling. So the bad cancels out the good and the hotel gets a middling score. If the room had been in better shape this would have been a four- or five-star review.

    2
    « Worst BW Experience Ever »

    1. The room was hot and the staff told me that I would just have to endure. 2. TV did not work. When front desk was notified, as an appeasement, they sent up a guy who had no more knowledge of the TV than to use the remote to cut it on and off. The guy said it was the remote and said that he would be back. He never returned. 3. The city of Newark is a filthy city litter-wise. However, the front of the hotel can in itself can be policed at least once a day. Their was litter in front of the hotel. I am a Bestwestern Rewards member. I considered moving to another Bestwestern hotel in the area. Unfortunately, TripAdvisor entries rated them lower than this hotel.

    4
    « Great location for NYC trip even with kids »

    My family and I stayed at this hotel for 4 nights in October. I wanted to find a place that was close to public transportation and easy to get into NYC for a visit. Driving to NYC is not an option - the traffic is insane, tolls and parking which only 3 hours cost us $50. This hotel is good. The day we arrived there was an event there and they were kind enough to find us a parking spot so we could check-in. We have a 3 year old daughter, her stroller, 2 big suit cases and 3 bags to carry. That was really helpful and 2 thumbs up for the hotel. Because we were going to be driving to Pennsylvania and back to NJ we only use public transportation once. That was fine. Walked over to the train station from the hotel. All was done during the day as we weren't sure if the area would be safe at night, but looking back it seems like it might be just fine. We left our hotel to the train station about 10am and returned close to 4pm. The way we did it was we took the train to NYC Penn Station, then the subway from there. We purchased a ticket for our 3 year old and found out she didn't need one. Unfortunately, the ticket cannot be refunded so take note of that. The hotel itself was clean, the room was spacious enough for the 3 of us, but at times seemed a bit crowded. It had a mini fridge which was convenient and overall I give the staff an A+ for customer service. If and when we had a question they were very helpful. We had the continental breakfast 3 out of 4 days and it was perfect. They had boiled eggs, waffles, breads, muffins, cereal, coffee, juices, some fruit. Just enough for what one needs in the morning, quick and easy. Even my 3 year old who can be picky at times was able to eat from their selections and be happy. Happy baby makes everyone else happy as well. I recommend this hotel for families, the location, price, cleanliness, and customer service.

    2
    « Great Location BUT »

    Stayed at this Best Western because of close proximity to Newark Penn Station. Shuttle to Penn was a plus. BUT, front desk staff was not friendly or helpful. Our room phones did not work and surly staff at front desk really didn't care. We were finally moved to another room. Cable channels all had interference. Wet carpet in first room (spilled coffee?). Pricey restaurant.

    5
    « Good hotel in Newark »

    The hotel has a very good location close to tube train and Penn station is just 1 mile from here. There are lots of restarunts and shopping area around. The hotel offers complimentary pick and drop to Newark Liberty Airport and Penn Station, NJ. The breakfast, wifi, rooms is all excellent here. Nothing to complain.

    5
    « 1:22 pm »

    Very convenient to downtown shopping area where you could walk. Also was in walking distance to Prudential Center. Didn't want to drive my car at all and it worked out perfect. The continental breakfast was really good with a variety of breakfast items.

    4
    « Best value »

    I had an overnight stay for a holiday event. The free parking and low AAA rate made this an exceptional value. The location is central to Penn Station, NJ PAC and easily accessible to major downtown businesses. It's safe, the parking is monitored 24 hours a day and the staff is very nice and efficient.

    3
    « Clean, basic stay, with good shuttles and breakfast »

    We stayed for 1 night, and used the shuttle from Newark airport (which pick up at P4, which the airtrain will take you to). The shuttle is supposed to leave on the half hour, but our driver waited to see if there were more passengers coming. He was a bit more forward than we are used to, asking in a rude way why we had not heard him announcing the hotel's name inside the airport (since we were waiting outside next to the shuttle) After arriving at the hotel, we were given a room on the 7th floor. It was clean, and had everything we needed. The washrooms was small, but fine for the night. The main issue we had was with our safety. There apparently was a conflict with someone from inside the hotel dumping water, and using racial slurs on a man outside the hotel. As we were returning to the hotel, the man from outside, who was not a guest at the hotel, rushed into our elevator and ended up getting off at our floor, since that is the one he felt the person was staying on that dumped the water. After getting off the elevator, luckily he went the other direction. There is a desk that says "security" outside the elevator bank, but at 11 pm at night, it was not staffed. Breakfast the next morning was pretty good. Make your own pancakes, hot oatmeal, bananas, and the other staples breakfast items were available. We went to a hockey game at the Prudential Center, which is within walking distance.

  • 4
    « Good value »

    We enjoyed our 8 night stay. The hotel was chosen because of its proximity to a family wedding nearby but also its ease in getting to/from New York. We were not disappointed with our choice. The shuttle bus ran to time and overall the hotel was a very pleasant place to stay. The two slight grumbles concern the eating venues. The breakfast room is small for the hotel size so it might not always be possible to get a seat at peak times. When this happened I did notice guests taking buffet food out presumably to eat in their room. The restaurant for us was disappointing. Whilst the food was fine it was not easy to get a table early on. We had to wait till after 8 pm the two occasions we used it. After that we chose to eat out. I suppose the moral is to book if you want to eat early.

    4
    « Convenient overnight layover »

    If you have an overnight layover from EWR in NYC, it is a great choice because they have a transportation service to and from the airport and to and from Newark Penn Station (the latter is also walking distance from the hotel). This means that you can get to Manhattan cheaply and easily. Helpful staff. Cosy lounge with good breakfast. Very comfy beds and hot shower. Happy with my stay. ??

    3
    « Good location but the hotel could do better! »

    The hotel is downtown overlooking the Military Park and the NJ Center for the Performing Arts so in a way very well positioned. It has a nice foyer and waiting area but the staff is slow and busy laughing and chatting with each other. This was our second time at the hotel. Our room was on the 14th floor and we had a magnificent view. The bed was nice and comfortable and the bathroom was clean and well kept. The breakfast was included, but could have been better. It was hot but the sausage and cheese sandwich tasted cheap. Fatty stuff--- there could have been more healthy options though the oatmeal was welcome. Discovered that many greats have stayed at the hotel including Albert Einstein. Appreciated the shuttle service which was prompt. There were regular airport pickups and drops as well as the one to the Penn train station which was convenient for us. Service could be better. Starbucks and other restaurants were walking distance.

    1
    « Wouldn't stay here again »

    It took 1.5 hours for the shuttle to pick us up from the airport, with no explanation why (we spoke to the desk twice while waiting and were put on hold). The bathroom design was the strangest I've seen - the TP was mounted on the wall directly beside the toilet. You had to sit at an angle or the TP roll was in your armpit. Windows and mirrors had not been cleaned for a while... Positives would be the walking distance to Prudential arena and the Newark Penn train station

    3
    « Just ok »

    Although it was very clean, it left a lot to be desired... The service was mediocre. We asked for a wake up call... let just say we were lucky to have set a backup alarm. The breakfast was poor... It was free though. The free wifi never worked. Very accessible to Manhattan though. In 15-20 minutes you were in Penn station in NYC. The train station in Newark is a 10-15 minute walk, but there is a shuttle (that we never saw).

    5
    « best stay »

    It was a great experience we learned about some history Woodrow Wilson stayed here in 1916 and John f Kennedy and brother Ted. it is a beautiful Hotel our stay was great,Thank you and your staff for making our stay super!!!!!

    5
    « Great value and easy to get to Manhatten »

    We stayed here after friends recommended it. Good value for money as includes breakfast which was self serve hot and cold items that set you up for the day and saved paying Manhatten prices. Easy walk to Penn station and train into Manhatten - we ended up on NJ Transit train instead of Path - but got us there with no problems. Room was clean and comfortable with views of Manhatten. Free shuttle to airport was efficient. Staff were helpful.

    2
    « stay here if you have patience. »

    Overall the hotel was good but due to lack of customer service my stay was not pleasant. The staff is not friendly or cooperative. Even though I booked days beforehand I was denied choice of room. It was 40 degrees outside during thanksgiving holidays and the heater system was turned off. I did read previous reviews about the same and called the hotel beforehand to be assured that this will not happen. But it did. The excuse I got from the front desk was that other customers have complained about the heat. Each room has its own control for heater or AC so how does it matter what the other room is feeling? The exhaust in the toilet didnt have a switch and was on at all times. So no heater and exhaust throwing out cold air was a big let down for me.

    3
    « Good Value, OK otherwise »

    This hotel is a good value on price, free parking-wifi-breakfast. The gym is small but functional. My room is clean but needs some updating. Recommend getting a room away from the elevator which can be quite noisy. Overall it is definitely worth an overnight stay.

    4
    « Comfortable hotel, easy commute to NYC »

    Close to Amtrak & PATH train station. Just a short walk but the hotel does have a free shuttle to the train station & Newark Airport. The hotel is clean & comfortable. Breakfast selection could have been better but OK. We commuted into NYC by PATH train which was quite fast. Good option if you are visiting New York without the high price tag. Staff friendly & helpful.

  • 3
    « Nice hotel for personal visits, not for business. »

    Nice hotel rooms, a short walk or shuttle ride (via the hotel) to Penn Station. You can take this into NYC and avoid a long, long drive in or an expensive cab ride. In addition, there are many nice restaurants in the area. Hotel was well kept and had a nice appearance. Would not recommend for business trips or conferences. The staff did not communicate across departments for slated events. In addition, they unfortunately were not very pleasant in the morning with helping with travel needs or knowledge of the hotel parking lot. When the issues were addressed staff often pushed the blame to other individuals.

    5
    « Excellent!! »

    While this facility is older, as in I stayed there as an infant back in the 1970s, the upgrades/remodeling were very well done to bring the facility up to current day. The staff were extremely helpful and friendly. Being from Newark, I am aware of what to expect in the area. However, safety in the area has improved over the years. Breakfast was great!! The options were more than sufficient. I chose this hotel based on location and price because it was a last minute visit. I was not disappointed. The WiFi worked great the entire time of my visit. I think this hotel lived up to its title, Best Western - PLUS.

    4
    « Convenient to train »

    Bustling hotel with restaurant, comfortable rooms, and convenient to the train station. Would definitely stay here again. The staffing was a little sparse: no one at the desk at 6:20 am to tell us where the free breakfast was; concierge had his head down behind his station so we didn't see him either. With that said, the breakfast was ample, breakfast staff was very friendly and offered a ton of hot and cold options. Overall, very good stay.

    5
    « Great Stay »

    First Class hotel. Got much help from staff. Has many room for special guess accommodations. Had room service. Food was good. Place was cleaned. Felt were comfortable is navigating my needs in the bustling city of Newark, New Jersey. Had no problem with parking.

    4
    « Great stop the night before a flight »

    Made for a great sleep the night before a flight out of ewr. Made use of the shuttle but let it be known you still need to catch the AirTrain so allow for that. Breakfast wasn't that nice but it was handy. Room me bed were really nice. Can recommend this place if your expectations aren't that high.

    4
    « Perfectly decent hotel »

    Great breakfast, room clean and a good size, 5/10 min walk to Penn station with links to airport and two different train lines in matthatten. Hotel also has a free shuttle to penn and airport. The place was getting a bit of painting and carpet replacing done when we stayed

    4
    « Short stay New York »

    Having flown into Newark airport I decided to stay in Newark as I wanted to visit the World Trade centre memorial.i The hotel was better than I expected and much less expensive than similar properties in Manhattan. The pick up from the airport went smoothly as did the return and the driver was very helpful in particular regarding restaurants in the Newark area. There was a hockey game on the evening we visited which gave some of the local bars a buzz! All the staff at the hotel were helpful and friendly and the breakfasts were of a good standard.

    4
    « Concert Vacation »

    I took my wife to a concert here in Newark New Jersey at the NJPAC. This hotel is right next to the NJPAC. The hotel is whithin walking distance to a couple of the museums in the area also.There is a shuttle that can take you to Penn Station to go to New York if you like or if you want you can walk to it. Walking distance to a few places to eat too. Over all not a bad place to stay.

    3
    « Clean, but this is not enough for 120 bucks »

    I needed a hotel due to a late evening flight cancellation. I waited an hour for the shuttle bus. I received a hotel room which wasn't big enough for my suitcase and me without thoughtful consideration of space for the price of 120$. The remote control was broken and I found in the bathroom not even soap. Yes, there was a sign that I can go to the reception. But who wants to get the clothes on once again to wash the hands. The staff was neither friendly nor unfriendly, they done their job. The room was clean, but for me overpriced based the service.

    4
    « Perfect if you don't want to drive in NYC »

    My 14 yr old and I took a trip to NYC and this was perfect as I didn't want to drive in Manhattan. Room was nice, nothing fancy but clean, free breakfast was better than average with omelette makers, eggs, and breakfast sandwiches. The area was good, we were on the 6th floor and we liked leaving the window open to hear the city sounds. Its across the street from a park and is on a sort of side street so theres not much traffic noise. Best of all for us a free shuttle every 30min to Penn Station (2 minute shuttle ride) then PATH train to WTC(15 minute train ride). You can use a metro card (purchased and loaded at the station) for the PATH train and for all the subways in Manhattan (usually around $1.80 per swipe). Also, free parking :) If I visit NYC I would stay here again. If you want to drive or fly to NYC but don't want to stay or drive in town then this is perfect.

  • 4
    « good value »

    it's a well run, 3 star hotel. Its chief attraction for me is its location, a 7 minute walk to the hockey arena and the train station with easy, fast, inexpensive service to NYC. Newark is not exactly Shangri-La, but, in all the times I've stayed at the hotel, I"ve never had any problems walking the streets.

    4
    « Great hotel for girl's weekend in Manhattan »

    Picked the hotel based on cost and location to NJPAC, we were attending a concert. Hotel and staff were beyond what we expected. Front desk staff were able to get us in our room with our super early arrival at 9:30am. Clean room, comfortable bed and even a mini fridge. Staff were great, helping us figure out our way into the city via the train. Penn Station a 5 minute walk or use the shuttle that is always available. Only point they could improve is the included breakfast - that wasn't so good. Though the coffee was very good. I would recommend the hotel for both business and pleasure.

    3
    « Mixed Feelings, Overall OK! »

    Stayed here for over a week, so I'd like to think I got a good feel for the area! I've split it up into Pros/Cons with bullet points: Pros: - Rooms were clean and well maintained whenever I didn't have the Do Not Disturb sign out - Comfortable bed - Free WiFi worked well, no issues - Vending machines on the lower level if you're craving a drink or snack (chips) - 24 hour gym access with your room key, great for working out without anyone knowing and pretending you're a natural - Breakfast was good, however it gets full pretty quick, so make sure you're up and early to get a place to sit down! Staff were helpful and friendly. There was a generous selection of things to eat - bagels, bread, oatmeal, pancakes, yoghurt, juices, coffee, tea, fruits, egg etc - Room security was good, there is a deadbolt on the door, and another sliding lock which allows the door to open a crack. There is also a peephole to see who is at the door before you open it. - Relatively quiet area most nights (maybe not weekends), compared to the hustle and bustle in the daytime - make sure you ask for a quiet room away from the elevators -Good location for getting to New York on the cheap. The Hotel has free shuttle transfers to Newark Penn Station (which is a central hub that interconnects many different lines), however just remember it is "expected" to tip the driver ($1 should suffice). How do you get to New York/Manhattan from here? - Take the free shuttle from the hotel to Newark Penn Station (leaves every half hour, give or take a few minutes) - Once at Penn Station, follow the signs to Track1/PATH and take the escalator up - At the platform you'll see ticket machines, what you have to do is buy a SmartLink Card first, then top it up for the PATH train (The PATH train takes you from Newark to either World Trade Center or into Midtown Manhattan, depending on what stop you want). Just remember, there are two machines - there is one that will solely sell you a blank SmartLink card (you need a $5 note) and the other one is for putting funds once you get your blank SmartLink card (the top up machine accepts CC). Depending on how long you're there for, and how many trips you'll do, it may be smarter to buy an unlimited pass (weekly - $29, monthly - $89). Cost is $2.75 per trip - you do the math and figure out what would be better for you. - Once you have your card with funds, all you gotta do is touch it to the reader and walk through the turnstiles and get on the Path Train (Silver Train with Blue PATH written on it all over). - The train from Newark will go to the World Trade Center (lower part of Manhattan), if you'd like to go to the mid part, you'll have to change trains at the 'Journal Square' stop to the Path Train going to '33rd St' - 33rd street stop takes you to Macy's Herald Square (10 floors of shopping!) Cons: - Area is pretty sketchy at night, wouldn't recommend walking back or trying to "see the sights" at night, especially if you're female. However, as a male I did walk back at night, and wore my hoodie to "fit in" and not look like a prey lol. Even in the daytime, don't walk around like a clueless idiot - I saw a woman walking while looking at her phone, and some guy snatched it and ran off - in broad daylight. - Old Hotel, if you want to relive your past, it's like a time capsule back to the 80s, make sure you have your bell bottom trousers and waltz your way down the corridor to your room - Bathroom door wouldn't close! It was physically impossible as the door and bracket were at angles to one another. Luckily I was travelling solo, so it didn't worry me. However I don't think I'd like my partner to walk in on me while I'm on the toilet (I'm not THAT comfortable with her) - Front desk hotel staff are HOPELESS - I asked for another blanket and they said someone would bring it up - never heard from them. I called up to report a smoke-like smell coming from the bathroom vents one day, called up front desk and they said they'd send someone to investigate - no one came - I was stood up once again and had to cry myself to sleep that night. (I believe the smoke could've been from some other "guests" smoking in another room, which was picked up and transferred through the vents) - There was a travelling group of singers that unfortunately stayed on my floor and were very rowdy, noise could be heard from one end to another when people were talking in the corridor. Later that night I heard some women singing the high notes (if you know what I mean - wouldn't call it a family friendly place, it'd be awkward and embarrasing as a family! lol). - I was approached by some "working women" just outside the hotel when all I was doing was picking up my pizza that was delivered. I thought it was part of the deal maybe? Just kidding. I took it as a compliment as they felt that I was handsome enough to approach. - The in-house room service by the Maize Restaurant is good, but pricey - just remember, if you do order something, they add a "gratuity" (tip) to the bill. The guy that delivered it to me lied and said no tip was added (so I tipped him), and I only realised it after he left that there was gratuity added to the bill. For the sake of not having my food spat in for next time, I didn't bother complaining. Overall, it was a good experience, and much better than paying the super expensive prices to stay in Manhattan. If you're coming back late at night, you can call the Hotel from Newark Penn Station and they will send out a shuttle to pick you up. However if you're like me and don't like waiting, it's a short 15min walk - best/safest way to walk from the station was to go through the Gateway Centre, which takes you Mulberry St, after which the Hotel is two blocks away.

    4
    « Excellent one-night business stay »

    I stayed on a Sunday night before a business meeting in New York on Monday. The hotel is easy to find and quite nice, especially inside. My room was part old, part new but clean and comfortable. The bed was super comfy and the staff was extremely friendly and helpful. Parking on site (go around the block to find the entrance) and shuttle service to Penn Station and the airport are available. Breakfast was adequate, nothing special, but the staff was enjoyable! We had a nice chat. Checkout was a breeze.

    1
    « This Hotel is no "Treat" »

    This is a gawd-awful hotel situated in downtown Newark. The amenities are meager, the facility is run down, and the hotel staff are a bunch of clowns. I was tempted to sleep in a chair in my room because I was afraid of catching something from the bed, but the chair was so uncomfortable that I thought staying awake was my only alternative. However, there was easier because a convention of Nigerian folk singers was also in the hotel, and so the noise in the hall made sleeping all but impossible.

    4
    « Hidden Gem »

    This hotel, in downtown Newark, is blue collar yet elegant for the room prices. It is within walking distance to Newark Penn Station which makes Manhattan and easy access, and Ferry Street where several great restaurants are located. Staff is great, rooms are small but neat and beds are comfy. And there is shuttle service where ever you want to go locally including Newark Airport.

    1
    « All terrible »

    service was bad quality same shuttle didnt come on time dirty room rooms are old and dirty staff is not polite shuttles were delayed most on times. bathroom was horrible old smells bad staff was not patient they even lied when i asked for a better room .. they gave me another room that was exactly the same. old hotel even loby

    5
    « Greatness »

    Always appreciate great place such as this place the new carpet is beautiful cant wait til see the crystal ball room when its all done over. I could visit this place more and more the staff is great the rooms are clean. The area is safe, its convenient to travel from Newark Penn Station on the shuttle. Or public transportation its not far with pleasure I will visit again and extremely nice drivers to commute you to your destinated destination Couldnt ask for more what a Joy!

    4
    « Robert Treat hotel Newark, New Jersey, U.S. »

    Room 1408. 14th Floor overlooking Military Park/Newark city view. Easy access with 2 lifts. Ice and soft drinks machine on floor. Room satisfactory, cleaned daily. New towels replaced daily. Complementary Coffee machine/coffee/water replenished daily. Very pleasant cleaning staff. TV screen. Comfortable bed. Complementary mini bus to Newark Penn Station and Newark airport. Safe area. Breakfast area small. Breakfast substantial. Disappointed with all plastic utensils in this sustainable world! Reception staff pleasant and efficient. Maize restaurant pleasant. Terry, the minibus driver, is a great ambassador for this hotel - a gentleman. Hotel front office manager, Blesson Samuel very obliging. Hotel situated close to NJPAC and NICOS restaurant.

    3
    « Great location to get to Manhattan, average hotel »

    Clean hotel, rooms small, beds small (double) but the location was great and driving to was great, would recommend as it was clean, reasonable priced and easy to get to the city. Breakfast was ok, hot and cold items.

  • 4
    « Economical Option for NYC visit for Newark Flyers »

    Convenient for Newark Liberty by hotel shuttle and excellent for nearby transport connections to New York from Newark Penn station. My room was comfortable and well maintained. Good breakfast complimentary in the morning with cereals, toast, bagels, waffles, and sausage egg and cheese biscuits with juices and decent coffee. Newark I thought would be a little rough around the edges but I found the downtown core pleasant and walkable though after dark maybe not so.

    2
    « Come for the view »

    We arrived at noon after making a request and calling and confirming that the hotel would be able to accommodate our early arrival, as we had business in the area at 2 pm, to find a rude individual at the front desk who was dismissive and more interested in phone conversations and speaking with coworkers than aiding the 3 guests standing in front of him (ourselves and the two other couples around us. To be told that they had nothing available and could not check us in, but sending us to park in their overcrowded lot with limited spaces with insufficient parking, we waited for over an hour before finally being checked in with an exasperated sigh from the rude large man at the desk. When we got to the room it was much smaller than advertised, however was an adequate sleeping area, but the view of the NYC Skyline was the one redeeming portion. We called to inquire about air conditioning as the room was unreasonably warm to be told that it had been turned off for the year. We ordered room service from their menu with outdated pricing that has apparently risen exponentially without change to the in room menu. When we awoke the next morning for the "complimentary breakfast" there was cereal and bagels available despite signs for eggs etc nothing else was out. Upon checkout no one was at the front desk and had to wait 10 minutes to get the attention of someone in their back office who ignored us until another person finally came and checked us out. Will not be returning.

    4
    « Like a new penny! »

    The Robert Treat Hotel in Newark, NJ has come a long way. It polished up very nicely from the dingy (or dare I say it...scanky) hotel of the 90s. The service was great. The room was clean. Just wish they would (as well as a number of other hotels) provide a more substantial blanket/comforter. I was there for a HS reunion and the restaurant on the main level where the festivites were held was phenomenal! It was an overall superb experience.

    2
    « Richard »

    Very noisey at 1:30 am from rooms nearby and ordered room service and never got it. The hotel location is very good and places to walk around maybe during daylight hours only. We never had any trouble but we talked to other guests that said they were told be careful about how far to go and their where abouts

    3
    « Best Western Robert Treat »

    The hotel appearance and cleanliness was good. The free internet service is a plus. The breakfast items were filling and not bad for complimentary meal. The downside was that the room temperature was warm and stuffy due to the air conditioner being turned off for the season. This made for restless nights. The staff were polite and housekeeping was satisfactory.

    3
    « Average »

    We stayed here because of a convention. Our room was right next to the elevator. Super loud! Couldn't sleep very well because of the noise. Stayed here for 3 nights. The hotel was full so they couldn't move us to another room.Froze the first night because they don't turn on the heat until October. I had to get several blankets for the rest of the nights. I couldn't get hot water when I took my showers. Dusty and dirty rooms. The breakfast was amazing! They have egg, sausage a cheese sandwiches. Housekeepers don't speak English so was hard to communicate. I wouldn't stay here again. It's a very old hotel.

    2
    « Basic hotel that I would not recommend »

    This is a very basic hotel and I was not impressed. Inattentive staff, small rooms, uncomfortable bed and generally very worn-down. Breakfast was so bad that I did not bother eating there. I only stayed here because I had to be close to Newark Penn Station to catch a morning train. I will not stay here again and I would not recommend the hotel to others.

    1
    « What a waste of money! Run for your life. »

    Worst customer service ever. Came to a convention paid cash upon checking in the paid reservation was cancelled without reasons. No one could explain what happened. A dysfunctional unorganized staff. We stayed to see resolution but fruitless because no one could explain why a paid room was cancelled. Staff were very extremely room, lack organization, we shared rooms with other people till we were situated in a different hotel. One set of elevators to all floors. Really! Rooms were so small with bugs on linens. Tables were so sticky and dirty. The bathrooms are so unkept and hairs found everywhere. Management does not care. The housekeepers were rude to the core and extremely disrespectful. Asked for clean towels, and she said am not in charge of your floor and she had stacks of towels in her hands for another guests two rooms apart. All the staff members should be replaced, the owner deserves better employees.

    1
    « Don't Bother »

    I was looking forward to a relaxing evening. Instead had room service delivered in paper to go containers, ac not working in the room, non-smoking room smelled of cigarettes, mattress indented, peeling wall paper, mold/mildew on caulking around tub. Was happy to spend the next two consecutive nights in a different hotel.

    3
    « Lovely Hotel - Woeful Disgraceful Service »

    We were two couples who stayed at the Robert Treat hotel in Sept 2015. As the UN was in session - hotels in Manhattan were fully booked or extremely overpriced - so we decided to stay in Newark. The hotel is located in Park Place - a long walk from Penn Station Newark. The rooms are great - all that you can expect - LARGE with all the mod cons - safe, fridge, tea/coffee making facilities, TV. The beds were comfortable and the bathroom was good. We also had lounge chairs and a table. We could not fault the rooms The AC worked well and was quiet and you could also open the window to allow fresh air in. Our booking also included breakfast - that is where the problem started - breakfast is not served in the restaurant but in the breakfast room on the lower ground floor - a room capable of holding about 20 people - as a result there was a mad scramble to find a place to sit for breakfast - most people moved to the business centre - where another 12 or so people could fit in. We were lucky we managed to get a place for breakfast - but you have to be quick - the breakfast was great - cereal, juice, tea/coffee,toast with jam or peanut butter, fruit, yogurt etc etc. - it certainly was substantial. We pitied the poor ladies who looked after the breakfast room - with the pushing and shoving going on to get a place! The hotel had an ATM in the foyer - but for the week we were there the machine was not refilled meaning you could not get any money out of it. The hotel is located about a mile (1.6 Km) from Penn station Newark. From Newark station you have three options to get to New York - PATH ( Port Authority Trans Hudson) commuter trains ($US 2.75 as at Sept 2015 - cheaper on a ten ticket pass or weekly ticket) - to World trade centre NJ transit trains form Penn Station or Broad St Station ($US 5.00 each way as at Sept 2015 - with prices listed to go up 10% the day we left)- to Penn Station New York Amtrak trains from Newark Station to Penn Station new York. There are plenty of trains to New York - it takes approximately 20 - 30 minutes. The hotel has a mini bus advertised every 30 minutes (on the hour and half hour) to take guests to the station - and pick up guests to return to the hotel -but this did not occur as rostered. We noticed that if there was no one to take to the station then the mini bus would stay at the hotel - pity if you are waiting at the station for a return trip. We later found that NJ Transit has a tram from Penn Station to Military Park - one station for $US0.70 cents - but at night this tram only runs half hourly This happened to us one night after returning from New York - we had dinner in NY. We were left stranded at Penn Station Newark for over an hour with no sight of the mini bus. We then caught a taxi to the hotel and spoke to the Duty Manager in charge about what happened - to our surprise instead of listening to us - we were lambasted with a mouthful of abuse - never in all our travels have we been abused with such venom - we were horrified. In fact apart form the poor ladies looking after the breakfast room who do their best - most of the staff were very unfriendly or dismissive - I do hope that the 4 US presidents and Albert Einstein who stayed here had a better reception than we did In summary - a great hotel - beautiful rooms - but do not expect any service and do not say anything out of place to the duty manager lest you receive a mouthful of hateful abuse as we did - great rooms but that is all Unfortunately in the ratings section there is no way to put a zero score for service so we gave it one star

  • 3
    « Convention & Fun »

    Shuttle service from the Newark Liberty Airport. Spent 5 nights at the Robert Treat. Shuttle driver, Tony was great and very helpful with dining locations. As we were checking in there was an argument between someone and the front desk people which required security. That seemed to be more important then our room. Conference facilities were good, and the meals that were provided were tasty. Great location for Penn Station, easy trip by shuttle or a nice walk. It made our day trips very easy to New York City.

    5
    « Excellent!!!!!!!! »

    The staff, the hotel, the location, the quality of the food, the amenities were outstanding. I'd stay there again without question. The free continental breakfast was yuck, but, as I said, it was free. My hamburger from the restaurant the night before was superb

    5
    « Close to New York »

    Room was clean .. it is very near to Newark Penn Station. free shuttle to airport and Newark penn station round the clock. Breakfast was too good. It is having very friendly staff.Housekeeping was excellent and very helpful

    4
    « great location »

    Clean, comfortable, helpful staff, free breakfast buffet. Close proximity to Penn Station. Shuttle service to airport, Penn Station, even recommended and took us to local restaurant specializing in bbq ribs. Picked us up after dinner and returned us to hotel. Breakfast room was small but food was hot. A Best Western Plus hotel won't disappoint you.

    5
    « Excellent Location »

    Great Location minutes from PATH to NYC Very accommodating staff and clean rooms Great Restaurant on premises would highly recommend this hotel Very reasonable rates about half the price of NYC. Area has become excellent since my last stay

    1
    « HORRIBLE !!! »

    You DO NOT ever want to stay at this hotel EVER!!! Everyone left after the first night of their stay because there was NO HEAT and everyone couldn't sleep because it was sooo cold and they wouldn't put the heat on. The fridge was broken (lost $$$ from buying food), the SAFE was acting up, leaky plumbing, faucets were loose, missing lights, no extra blankets, had to sleep with all my clothes on, manager didn't care - heartless!....etc. WARNING - stay as far away as possible unless you like to be treated like dirt and like to be ripped-off !!!

    4
    « Good room experience »

    The room was really good and the bed very comfortable. Internet speed was awesome! Front desk staff were friendly, warm and helpful. Always happy to provide useful information regarding movement and where to get things needed. Breakfast could be better though.

    4
    « Sept in Jersey »

    Good location(20 minutes to Newark Airport, 10 minutes to train station which offer cheap and frequent trains to NYC), good breakfast, good free transportation to and from Newark Airport and offers late night pickup at Newark Penn Station. Very competitive rates

 

Getting to the hotel ...

All directions
·From: New Jersey Turnpike. Take Exit 15W (Newark/The Oranges). After the toll booth, follow Route 280 West to Exit 15 (Route 21 - Downtown/Arts). Follow Signs to Route 21 south (McCarter Highway) and turn right onto Route 21. Follow Route 21 to Center Street and turn right, the BEST WESTERN PLUS Robert Treat Hotel is on the left side. ·From: Garden State Parkway. Take Exit 142 (Route 78) East until it splits near Newark Airport. Stay right and follow Routes 1 & 9 North to Route 21 north (McCarter Highway). Travel across the viaduct into downtown Newark. After crossing the viaduct, stay in the left-turn lane. At the first light, turn left onto Miller Street, turn right onto Broad Street. Tra...

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