BEST WESTERN New Smyrna Beach Hotel & Suites,  New Smyrna Beach

4.5/5  - based on 780 guest reviews.
1401 S Atlantic Avenue, 32169-3113, New Smyrna Beach, United States - See map
+1 386 426 0020 +1 386 423 3977

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
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TripAdvisor Traveler Rating
based on 780 traveler reviews
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Hotels in New Smyrna might be near the idyllic waters, but our New Smyrna Beach hotel is just footsteps away from warm, sandy beaches. Your BEST WESTERN New Smyrna Beach Hotel & Suites features the best location in town. We are located directly on the beach in beautiful New Smyrna, so your surf lessons, sub watching and beach bumming are seconds away. We have a beautiful pool, so enjoying both the beaches and the pool is convenient and a great perk for guests who can't decide between fresh and saltwater. Spend the morning splashing in the waves and the afternoon sipping a cocktail poolside. New Smyrna Beach hotels might have a great location, but it's the hospitality that really makes guests feel at home. Enjoy a warm welcome and the best in service throughout your entire stay. We are just a short drive east of Orlando and all the attractions, and just 30 miles north of Cape Canaveral. Our newly renovated property features a friendly staff that is always happy to give you tips and recommendations on dining and sightseeing. It's beach, beach, beach non stop at our New Smyrna Beach hotel, but there are also options for those who want to take a break from romantic strolls. Fishing and golf are a way of life in this region. Of course, spring break is legendary in this area, and we welcome group's intent on enjoying the sunshine year round. Bike Week and NASCAR Race Week attract speed lovers to our New Smyrna Beach hotel. Whether you're here for a special event, spring break, or just want to take advantage of everything paradise has to offer, welcome to your home away from home. Cool, spacious rooms await along with luxury bedding to ensure you're comfortable and well rested. Reserve your upcoming stay at the BEST WESTERN New Smyrna Beach Hotel & Suites today and enjoy being right on the beach! Enjoy your stay. While we strive to improve our hotel exterior, we do not want to take away from your stay at our hotel. We will be doing renovations to our exterior Mon - Fri from the hours of 10am - 4pm only. Thank you for choosing our hotel. Management reserves the right to refuse to provide accommodation to persons less than 21 years of age unless accompanied by a parent. Identification is required at check-in.

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Room 1

Guest reviews


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based on 780 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
488
Verygood
 
206
Medium
 
53
Poor
 
21
Horrible
 
12
Business Business 40
Couples Couples 284
Family Family 293
Friends getaway Friends getaway 108
Solo travel Solo travel 24
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN New Smyrna Beach Hotel & Suites,New Smyrna Beach
  • 5
    « Thanksgiving at New Smyrna Beach »

    Had a comfortable and enjoyable stay at the Best Western on New Smyrna Beach. Room was very large and included a separate bedroom, living room, kitchenette, and balcony with stunning views of the beach. Friendly, helpful staff. Convenient location. Definitely plan on returning when we can stay longer.

    4
    « Great Ocean Visit »

    Just what we needed as a break from work, with favorite local places revisited! View was fantastic, room was spacious and slept soundly in the King bed. Enjoyed the balcony for reading and sunning (chilly November), as well as a KSC satellite launch! Felt much longer than the 24-30 hours we were there!

    3
    « New Smyrna beach Best Western »

    Our stay at Best Western New Smyrna Beach was for both Business and pleasure. Our family of four stayed in a beach view suite which was comfortable and conveniently located. However, the in room dining accommodations were less than satisfactory. Room service and restaurant staff was unfriendly and rude, and the food was horrible. For the price of items offered, we expected a lot better quality of food and service. Cups were dirty, food was mostly grease and the hostess/server was extremely rude. Toiletries in the suite were below expectation, for the price paid for this room items and amenities should have been of better quality as well. Front desk reception is friendly and helpful. Room was clean and comfortable. If they improved on a few minor things I'd recommend this hotel to family friends and coworkers.

    5
    « Wonderful visit »

    Staff is very friendly, extremely helpful and professional. Housekeeping is excellent. View from the room is terrific! Really enjoyed seeing a large pod of dolphins swimming north. Hotel is convenient to restaurants and shopping. Highly recommend New Smyrna Beach as a vacation place

    4
    « Great stay! »

    Our room was on the fifth floor. Nice layout, good view of beach for a very reasonable price. Almost full size fridge, microwave, kitchen, large bathroom! Had fun in the ocean! Clean. We definitely could have stayed longer! Loved housekeeping staff!

    5
    « Very friendly, helpful, nice rooms too »

    I went with a friend for a couple of days at the beach for some rest and relaxation. The staff from the moment we arrived were friendly and courteous. They called us when our room was ready. The room smelled like maybe someone had smoked in it at some point and that was really the only unpleasant thing I have to say about the whole experience. There was a separate living room area with a kitchenette and the room also had a great view. Kudos to the management at this particular Best Western. You have hired a great group of people!

    3
    « Maybe not the "Best" Western »

    The room itself was fine. It was comfortable and well suited for a family of 4. However, there was a slight musty smell, I presume they had some water intrusion for Hurricane Matthew that came through last month. The hotel was full, but 1 elevator was broken all weekend, which made it a bit slow, but the hotel did give us a $10 breakfast voucher due to the elevator. The beds were on the soft side and I didn't sleep well.

    5
    « my east coast review from one that lives here »

    Very nice place to enjoy the Atlantic Coast shore line for a romantic stay for couples, close to shopping, great sea food restaurants, great ocean view or a walk along the sand, a short drive to the Cape Canaveral space center and Orlando resorts.

    4
    « Right on the beach. »

    This is a nice hotel in a great location. Park your car. Everything you need is with on walking distance. Clean hotel with great views. Will stay there again. Restaurants across the street. Staff were helpful.

    5
    « Leisure with an awesome View! »

    Great getaway with excellent pricing clean beautiful rooms with an awesome View! Centrally located on the beach and near downtown with a great seafood resturant just a walk accross the parking lot. Staff is very attentive and area is very quiet. Great for families or a romantic getaway!

  • 4
    « Very nice and clean place right on the beach »

    My room had a refrigerator and anything you would need for a multi night stay. Nice small balcony overlooking the beach and ocean. The restaurant is clean and nice with good food. There is no bar and no smoking. Overall it was very clean and nice with a very pleasant and helpful staff.

    4
    « Our experience at BW »

    Loved the ocean view from our balcony and, the separation of room and living room. I wish free breakfast was offered. The pool on the ocean is a great for kids and parents. I would certainly recommend this room to friends and family!

    5
    « Biketoberfest »

    This is a great hotel to stay at when in the Daytona area! Right on the beach and so close to Daytona. The staff is really friendly and helpful. The rooms were clean, well maintained and well decorated. So much space and a beautiful view of the ocean. Great hotel if you are looking for a quite beach retreat, visiting Daytona for bike week, Biketoberfest or the Speedway.

    5
    « Perfect for Biketoberfest weekend »

    Loved the clean rooms and free breakfast Very nice staff and the most comfortable bed ..I enjoyed the location which was close to all the events in the south area away from main street crowds. Close to cabbage patch and beach area not far away.

    4
    « Nice Stay »

    Nice stay for the money. Love NewSmyrna Beach. Older hotel but good place to stay. Room was clean and the view was great. Staff was friendly. Would definitely stay there again. A little far from Daytona beach for biketoberfest but. The ride was nice

    5
    « Great Location! »

    The hotel was located right on the beach, offering spectacular views and easy access to the beach. It was also near nice restaurants and shopping within easy walking distance. The in-house restaurant provided an excellent breakfast with a view of the ocean.

    4
    « Right on the beach! »

    When we go to the beach we want to be on the beach with a full view of the ocean. This hotel delivers. We arrived late in the evening and after going to our room we found our view wasn't really the best so we requested to be moved to a room with a better view. Even through it was late the person on duty asked the security guard to take us to a couple of rooms so we could choose. We were able to change to a better view and really enjoyed our stay. The hotel has a restaurant which is also right on the beach. We only ate breakfast there but the food was good. They serve breakfast and lunch. The hotel is not new and is undergoing some renovation but is certainly adequate. Our room was clean and included a kitchenette. I will have to say that the couch was not comfortable to sit on but we spent little time watching tv or sitting in the room. Beach access is very convenient. We will definitely be back!

    4
    « Week Get Away »

    I returned to this hotel because it is well located for a beach stay. Proximity to setting up on the beach for a day is great. Better is the distance to the Breakers which is North of Best Western - a trip we make twice a day. The rooms are basic but adequate. The front desk people have always been helpful and pleasant. I have been returning for years because the location allows me to walk the beach for meals and pleasure.

    5
    « Excellent »

    Hotel was great, restaurant inside the hotel I would not recommend. There are many restaurants around the hotel that are amazing! Other then the restaurant inside the Hotel the staff was amazing and we will be back.

    5
    « High School Reunion »

    It's our favorite Beach and Hotel. This is the second times we've had our reunion there. Great location, clean rooms and comfortable. Just don't expect to sleep late, because the sun comes up and in the rooms like a shark. The blinds need to be thick curtains on the windows and doors. We hung the blanket at the door where there was no blinds at all on the first night.

  • 4
    « Very relaxing week »

    We had an ocean front suite that was very spacious. The hotel was very clean and the staff was very nice and courteous. We were there for 7 nights and after the first night our floor was scheduled for the once a year deep cleaning so we ended up having the entire floor to ourselves for most of the week. Housekeeping was very nice and made sure each morning we had everything we needed. Restaurant was only so so but everything else was very nice.

    1
    « Drunk tank »

    Checked into this hotel last Friday and thought this was were I would spend the remaining 3 days of vacation. Room was large suite and great view of ocean. Unfortunately the walls of the hotel are paper thin and you can hear a pin drop in the hallway. About 1:30 in the morning all the drunks started rolling in laughing, singing and yelling. That went on until 4:00 AM. We complained to the front desk and they had no solutions. We then asked for a late checkout so that we could get some AM sleep..... "Oh no.....completely booked and we need the room". Actually not true......I checked as it was the off season and plenty of rooms available. (I live in Florida and plenty this time of year) They simply did not care to accommodate us nor did they really care. If you are a high school student wanting a great party house this is the place for you. If you want to sleep......go somewhere else.

    3
    « HS Reunion stay »

    The hotel is older but the rooms were clean and nicely appointed with refrigerators and microwaves and some had living rooms. The staff was quite friendly. The restaurant food was a good value and very tasty. The negative was that for a group, there was no lobby or meeting area for us to sit and chat, unless it was poolside. There was another group there, too, which got the poolside area, so we had to congregate among 2-3 rooms and in the hallway between them. Fortunately, one of the rooms had a living room, which helped.

    3
    « Nice Ocean views »

    Just think about any room that is a 00; meaning we had 700 and you cannot open the door and just walk in.. you open the door and you are at a wall!! You must open the door all the way and then you can go in... not comfortable at all.

    5
    « Great place to stay »

    Clean rooms awsome very nice staff will be back again .lots of clean towels great view of beach . Restaurant was good also close to Daytona beach area. If your going to race track this is the place to stay easy in and out .

    5
    « Our faviorte place on beach »

    Love this place we have family in this town so have stayed here many times over years . Love having frig and micro and separate rooms. I am handy capped and they got a bath stool for me to have in room. Very clean right on beach and I use a rolling walker which I can roil right out in water and have my feet in water to my knees.

    5
    « Complete satisfied »

    I have completed 2 out of 3 visits to New Smyrna Beach for Bob Ross Certification. I needed handicap accommodations, very satisfied I will be returning in Dec 2016 for another week. Everybody went out of their way to be helpful and since I have difficulty walking, it was most appreciated. .

    3
    « Overrated »

    Somewhat overrated. Pool area needs improvements and is very small with too few chairs. Helpful, friendly staff. Beachfront and great location. Hotel is getting old and could use some updates. I would look prefer a nicer hotel, but not currently many hotel options beachfront in NSB.

    5
    « Best Westeren »

    Stay here!! Great service and wonderful people! I had the BEST time!! Everything was CLEAN, staff was so very helpful. what ever I needed they brought me!! I can't say enough about how amazing this hotel was and I was just blown away about how clean it is.

    4
    « Last Minute Getaway »

    Never stayed at a BW before, but this was a great first experience. The rooms are spacious and clean. Easy access to the beach, and close to downtown activities. I would definitely recommend it if you're going to New Smyrna Beach for the weekend!

  • 5
    « Pleasantly surprised »

    We had never been to New Smyrna before and were pleasantly surprised with both the hotel and the beach! Everyone at this hotel was very friendly. We drove through the night and got to the hotel very early (7:30 am) and they were able to check us in (probably helped that we were there in an off season). The rooms were like little condos and were clean. They provide pool/beach towels which is very convenient. The hotel is right on the beach and we loved the location. There was a food truck that also rented chairs, umbrellas, and boogie boards right in front of the hotel in case you don't want to (or can't) carry a bunch to the beach. Only negative was that the tub wouldn't drain very well and parking can be difficult.

    5
    « So Much Better Than Anticipated »

    During the Labor Day Holiday, my wife and I drove over to New Smyrna Beach looking at the prospects of finding somewhere to stay and spend a couple of days at the beach after the holiday rush. It is only about an hour drive from our home in Oviedo and New Smyrna is one of our favorite beaches. After finding decent Tripadvisor reviews on this hotel, we stopped there first to scout out the property. We spoke with a desk clerk named Deanna and told her that we were thinking about a brief stay later on in the week. She was amazing! She ended up giving us a greater rate than we were able to find online and a room location that couldn't be beat. She was very personable and this hotel could not have a better ambassador than Deanna. We made our reservation on the spot and returned later in the week. Our stay couldn't be better. The hotel is a relatively small hotel with a quiet feel. Our room was exactly as she described, facing the beach and the ocean with a comfortable balcony. The room was clean, updated with a roomy bathroom, kitchenette and comfortable king size bed. The carpet and furniture looked new as well. We often stay at four and five star rated hotels so I was a bit unsure of what to expect with a Best Western. In essence, I enjoyed this stay better than some of the much pricier ones we've stayed at in the past. Loved the beach especially the sunset walks after dinner. We ate in the restaurant for breakfast on our checkout day. Good breakfast at reasonable prices. $5.95 for two eggs, two pancakes and bacon or sausage. However the coffee at $2.00 was a bit pricy. But..the lobby serves complimentary coffee all day. The pool was just okay but we stayed on the beach and didn't use the pool. It was clean and well kept but just didn't look too inviting in my opinion. Just one critique though...some of the younger desk clerks didn't seem friendly or hospitable. For example, I saw a guest ask for change for a five dollar bill. The clerk, without saying a word or giving a smile, counted out five dollars and handed it to him. He seemed uncomfortable and told her it was for the soft drink machine. I think some of the desk clerks can take some lessons from Deanna. All in all, this hotel is a "find" and we will definitely be returning. Our stay was invigorating, relaxing and we loved the accommodations. Great job Best Western!

    5
    « Mom »

    Loved it will definitely go back roomy clean ocean view balcony kitchen seperate bedroom the restaurant was great nice view short walk to beach friendly staff easy access to other restaurants free parking

    5
    « Wish we could have stayed longer! »

    Thank you for accommodating us at the last minute after a disaster of a check-in at a neighboring property. We only wish that we could have stayed longer. Large rooms, great views, perfect location! Love the layout of the rooms.

    5
    « Great place to stay »

    The staff went above and beyond. Even though it was a busy holiday weekend and everyone we dealt with always had a smile and made sure to say hello and asked if there was there anything they could do to assist. Even though it was a rainy weekend, we still enjoyed our stay. We will be back.

    5
    « Staff is excellent, very nice room »

    We spent 2 days at this hotel Friday 9/2/16 and Saturday 9/3/16 for my best friend's mother's birthday and it was superb. The hotel is clean, the staff is excellent. Everyone at the front desk was a lot of fun and friendly. Steve in maintenance actually took the time to blow up our pool raft. Thank you Steve!!! That was service!! The room was spacious, the view was fantastic overlooking the ocean and NSB. Absolutely loved it. I wish we could have stayed another week.

    5
    « We will be back! »

    We enjoyed a wonderful week in New Smyrna Beach despite some gloomy weather. The hotel was the highlight. Our 7th floor oceanfront suite offered amazing beach views from 2 balconies. The room was very comfortable with plenty of space. The entire staff was very professional, helpful, and friendly. Small problems (one TV was too dark to watch, and replaced within minutes) were dealt with quickly. The location was as good as it gets... literally just feet from the beach. There is plenty of dining and shopping nearby. The Best Western offers something for everyone, it is was very hard to leave at the end of our stay... but we will be back!

    4
    « family weekend at the beach »

    This hotel is directly on the beach with a balcony facing the ocean/ shore line. The view from our 5th floor suite was awesome. The restaurant on site was a perfect choice for breakfast and lunch. Decent seafood/bars walk-able right across the street. The one issue with this hotel was air quality.... the air was musty/moldy smelling, especially within the bedroom area. Opening the balcony door to allow fresh air in helped, but once the door was closed and AC was back on the smell was back. I would not stay here again because of the poor air quality.... some updating/vent cleaning, carpet removal may well solve this issue.

    4
    « A gem of a hotel »

    We stayed at the BW after deciding last minute to visit NSB for the weekend and couldn't find a condo willing to rent to us for just 2 days. This hotel makes me reconsider even attempting to rent a condo for our next visit to NSB. This is a pretty sizeable property with a small hotel feel. All of the employees from check-in to housekeeping to maintenance were friendly and willing to help. You can't beat the location of this hotel with it's direct beach access and free parking for guests. There was a semi-rowdy group partying poolside while we were there but they didn't really disturb any of the other guests. Rooms were clean and air conditioning was working very well during our stay when it reached the mid 90's each day. So many great restaurants nearby and close enough to Flagler Avenue to visit but far enough away from the noise and traffic. Every room has a balcony with a view of the ocean which is great for morning coffee or just for sitting outside at night to listen to the ocean.

    5
    « Summer »

    This was a nice stay that am definitely giving a chance to stay one more time. The pool was so great by the ocean and breakfast restaurant is located just within the hotel. What a delicious treat. I would definitely recommend this place is a great stay for a family or friends to enjoy the new Smyrna beach.

  • 5
    « Perfect »

    Great hotel. Walking distance to bars, restaurants, beach with comfortable, quiet rooms. The atmosphere was lively with kids and families, but not overwhelming with noise. The balcony overlooking the beach was awesome and the kitchenette mant you didn't have to go out for every snack or drink.

    5
    « Clean quality hotel right on the beach »

    There are very few hotels in New Smyrna Beach. NSB to me is a tiny little surf town where the majority of all buildings are 1-2 storey tops. This town is filled with Character, old ice cream shops and funky pubs and shops. I was only there for one night passing through for business. I was able to go for a long walk/ run on the beach in the morning and at the end of my day. There were a ton of restaurants and fun little shops all within walking distance. The pool was average but when you have the ocean who needs a pool anyways. The room was clean, bed was comfortable, and staff were very kind. I had an ocean view and there was a little kitchenette. Recommend it for sure.

    5
    « Great quality hotel on the beach!! »

    My friends came into town so we got the 2br suite and it was wonderful!! Location is great, room was clean, staff was excellent (especially Johanna). The only thing I would like to see is that they put a floor plan on their site so you can be sure in advance of the layout. This worked out perfectly with 2 separate bedrooms, living area and kitchen plus a balcony over the ocean. Beautiful!! My friends are already talking about a return trip. It was a great experience and I will return!!

    2
    « On the ocean »

    Best thing,on the ocean.they have gone thru some personal changes.i liked it much better when the old personal was there.the new personal are not as friendly and helpful.the former general manager took time to make sure all his guests were happy.

    3
    « Nice beach view »

    Great view of the beach, comfortable room, good sized w/kitchenette. Bathroom and a/c seem to be ready for updates. No breakfast included in room rate, but they do have a restaurant on-site on the 2nd floor. Pool and fitness facility on-site.

    2
    « SLIPPERY CONDITIONS ON BALCONY »

    The hotel itself was fine except for the strong odor of B.O. in the lobby and elevators. The problem I had with the room was the leaking A/C unit onto the balcony. There was a buildup of mold and crud where it was leaking. I ended up slipping on the crud where it was leaking across the entire balcony and went down hard on my knee. When staff was informed shortly later, they said they would take a report and take care of the situation. 2 days later when we left, still no fix and I was never asked about the condition of my knee. 6 days later, I'm walking slowly with a brace on my knee. What a way to ruin a trip where the small town is meant for walking.

    4
    « Quick getaway »

    This Hotel was very nice and convenient to everything. Staff was very Friendly and property was very clean. We had a great ocean view room , with a kitchenette and separate bedroom.The pool was small but we still enjoyed it, walk right on to beach.One thing I would recommend is to put blinds on door leading to balcony. Other then that we would stay here again.

    5
    « Florida's finest getaway... »

    The best beach in Florida, I enjoy just getting away for the weekend away from the city, beautiful views from the room, great places for dining with in walking distance, clean beaches far and wide to enjoy.

    4
    « great view »

    We stayed in an oceanfront king room with kitchenette. The room was very clean and updated. The staff was very pleasant and helpful. The room had plenty of counter space in the bathroom and was well stocked with towels. The room had plenty of room for a king bed, tv stand and small breakfast table, still with plenty of room to walk around in. We had a private balcony that overlooked the ocean and was an absolutely beautiful place to have coffee in the morning and watch and listen to the ocean. Would definitely make a return trip to.

    5
    « Great Hotel »

    Second time we have stayed here, wonderful folks, great location, price, and really well kept property. Plan to stay here at least once a year for a little r&r every time we can come to the beach. A+ rating, in my book!

  • 1
    « An ugly concrete fortress of mold and mildew. »

    Where do I start? This may well be the ugliest hotel that I've ever seen. It is devoid of charm. It looks like the prison in downtown Los Angeles (though not as nice). Hideous cell phone towers cover the top of this brutalist structure. The smell of mildew is everywhere, and black mold lines the showers. The bed sheets are cheap. The whole place is unpleasant. Forget using your balcony, there's a huge air conditioner exhaust blower placed on each one. On the upside, the rooms are large with full kitchenettes, so if you want to pile a ton of people in one room and save money, I guess you might consider this place. And it is on the beach.

    5
    « Great Place to Stay »

    The Best Western in New Smyrna Beach, Florida was very nice. The rooms were clean the staff was friendly. We would definitely stay there again and it is right on the beach! It is an older hotel but very well kept.

    3
    « Nice beachside hotel - but a bit overpriced »

    Nice beachside hotel, but a bit overpriced in our opinion. A few issues concerning stains on bed linen - which the staff very quickly corrected - and a dirty, sticky bathroom floor (which we cleaned ourselves because that was the most expedient solution). The maid explained that there had been extremely busy the day before and that this was the reason for the mistakes made (not enough time for quality assurance). Staff generally friendly, but the check-in was a bit like being talked down to by a head school master! Compared to the other beachside hotels in the area, BW is not the most expensive, but since the breakfast is not included, it is not cheap either. The beach is public and fills up with non-hotel guests, but you should be able to find spots. Water is brown with algae - careful not to swallow due to toxins which will give you the runs, headaches and maybe other more serious aliments. We had a two double beds room with an adjoining living room. Couch had many stains. Bedroom is boxed in inside the apartment and does not have windows to the outside. The air conditioner had a ceiling outlet vent just outside the bedroom door so we could keep the bedroom cool, but not if we closed the bedroom door - then the bedroom would become like an oven with no fresh air. Not an ideal solution - the architect probably never stayed in a room like this. Rooms are equipped with sink, microwave, refrigerator with frost-box, and had plates, cups, and a set of cutlery for four. There was even a cute little bottle of dish washing soap, and a couple of days later a dish towel and rag appeared (probably forgot to provide initially). All rooms have sea-view and a balcony, but we were on the side of the hotel, so balconies from rooms in front and above ours could look straight into our living room as there were no curtains for the balcony door so no privacy at night! As we found out in all hotels we stayed over a 5 weeks period, this hotel could not provide cold tap water from the sinks. It always stayed lukewarm, which is a health risk as bacteria can grow in the pipes, and just really gross when brushing teeth. All in all, this is an average hotel with a great location.

    5
    « Great location & hotel »

    Was only here for one night, traveling on business. This is a great gem, right on the beach and quite affordable. Accommodations were surprisingly nice. Each room has a private balcony, bonus! I stayed in a 1 bedroom suite (not sure if all the rooms are) but it was nice, clean & spacious. Want to come back and stay here & play!

    4
    « Great Deal That Did the Job »

    My family of five stayed in a one bedroom suite and only paid $135.00 a night with our AAA discount. You can't beat that price for right on the beach. When we arrived we needed a toaster in our room and the toilet fixed. Both were taken care of immediately. The room was clean with a beautiful view. My only suggestion would be to have mirrors in other rooms than the bathroom. I have three teenage daughters, so that would have been helpful. I would definitely recommend The Best Western, and we will return.

    5
    « Best Western New Smyrna Beach »

    I cannot say enough about the cleanliness, courtesy of staff, our housekeeper (Vera) and the quite, relaxing atmosphere of this hotel! I always check for cleanliness before beginning to unpack. I have (in other hotels) asked to have my room changed for mold issues or cleanliness issues. Also, mold problems exist very often in the A/C filters. Our room was impeccable!! NO issues at all!!

    4
    « New Smyrna Beach Getaway »

    Large rooms all with ocean view. Rooms sleep 6 people with a private balcony and kitchenette. Right on the water. There is a Publix in walking distance. Nice clean beach. Pool is a bit small but again right on the ocean. There is a restaurant where you can eat breakfast but we brought our own and had in the room.

    5
    « Excellent stay at Best Western Hotel »

    My family & I had a wonderful stay at Best Western in New Smyrna Beach, FL. We were celebrating my daughter's 18th birthday. The staff were very friendly & accommodating. The hotel is in a perfect location on the beach. The beds were very comfortable.

    5
    « honest & over an beyond »

    when booking months in advance they went over and beyond ! then when i lost a very expensive item they hunted hi & low and returned it !!!! THANK YOU TO ALL THE STAFF ,,,, SEE yall soon i have been talk wonderful about this hotel ever since >

    4
    « Great Staff, Great Views, close to everything beach »

    The lobby is crowded, but from that point on this Best Western has a staff to please, even when busy. Deanna, Debra, Beatriz and Linda all added to a welcome experience. The views from the rooms are good to outstanding....you are walking or short drive from some excellent restaurants be it for breakfast, lunch or dinner.

  • 5
    « beach time »

    Great location,beach front hotel.Close to all types of businesses bars etc.Rooms face the ocean and a terrific beach.The hotel is very clean and rooms clean and well equipped,I will definitely stay here again!

    5
    « Wonderful! »

    We just got back from New Smyrna beach. We always stay here and each time it gets better and better. Our room was clean and the people that work there are accommodating and very friendly. Also needed help with lost and found when we returned, and Debra was most helpful over the phone. We will definitely stay here again!

    5
    « Lovely place! »

    The staff go out of their way to make you feel comfortable. The room/suite I stayed in was clean and well appointed with refrigerator, microwave, coffee maker, hair dryer, iron & ironing board, as well as LOVELY comforters on the beds. It was a lot like sleeping on a cloud. The small balcony was a nice touch so I could work my way into relaxing for the evening before heading out on the town with others that were there for the same meeting.

    3
    « Beach birthday get away. »

    Take it or leave it. Our room was not ready at check in time. We had to wait an hour before it was done. The rooms were clean but not well stocked with toiletries. Their idea of a kitchenette is different than mine. Microwave no cook top. Rooms have balconies on side of the building sort of facing the ocean? The beach is beautiful and surrounding town quintessential tiny beach town. Love New Symrna Beach just think this property is overrated.

    5
    « Pleasantly surprised »

    The hotel did not appear that great from the outside - however inside was awesome! The room was huge. It's the only hotel on the beach in New Smyrna Beach and i highly recommend it. The beds were comfortable and there is a suite/kitchen area. The rate was reasonable. The balcony was nice and big and you could sit out at it and enjoy the beach view.

    5
    « Excellent front desk »

    We spend a couple of nights a year here in New Smyrna Beach and are always are impressed with the front desk staff. They go above and beyond to make your stay enjoyable. The hotel is steps from the beach and offers a mini-kitchen for light snacking. The restaurant is great for breakfast and has a wonderful lunch menu and the view can't be beat!

    5
    « Fantastic stay »

    Room was clean, nicely kept, and we will definitely return! The view was perfect. The room was large and the beds were separated from the sitting area. The ocean and pool were easily accessible from the rooms. Lots of restaurants to choose from. The breakfast from the hotel restaurant was very good. Great value!

    5
    « business then pleasure! »

    This Best Western is in a prime location and incredible ocean views with amazing staff! We stayed 3 different times within one month...first 2 times for work then returned a 3rd time for pleasure because it was so great!

    4
    « On the beach »

    I have stayed here three times this year. The staff is really good. They have plenty of info on things to do and restaurants to eat at. I love the pool. We were there before check in and were given a parking pass so we could use beach and pool. We will be back.

    4
    « On the beach »

    The staff was nice, clean facility, located in a nice area that is not too congested. Short drive to other beaches and entertainment (Orlando) would definitely recommend for quiet get-away . Great access to the beach which was just as nice. Plenty of dining options near by and grocery stores.

  • 5
    « Beautiful place to relax and unwind! »

    Love New Smyrna Beach! Spent 3 nights here and really enjoyed our stay. Room was spacious and comfortable with nice Oceanview balcony. Having a kitchenette with full sized refrigerator was nice. All.staff was pleasant and helpful. Restaurant on Premises but we did not use. Pool was small with limited chairs so we brought our own and sat on beach. Too many kids in pool anyway. There is some underground parking which keeps car more protected. Complimentary coffee. Some restaurants within walking distance. All in all a great place to stay directly on beach.

    4
    « Hotel was great »

    We had the most front room of the hotel with two balconies, it was fantastic. My wife had breakfast the first day and had no complaints, so it must have been fine. This a nice place to stay and it close to everything without the stress of Flagler Ave., which can be very difficult and heavy traffic.

    4
    « Nice Beachfront hotel »

    Stayed here for my high school reunion and was pleasantly surprised. Rooms were upgraded, very comfortable bed, and all ocean view rooms. Enjoyed breakfast at small oceanfront restaurant on the second floor. The only thing that could have been better was the very small pool. It didn't really matter since the ocean was just steps away.

    5
    « Great Beach »

    This is my fourth time enjoying New Smyrna Beach, and my first time at Best Western. Debra a extremely nice lady behind the counter was so helpful in so many ways. The rooms are designed in such away that everyone gets a very nice ocean/beach view. The higher up you are the nicer the view in my opinion. Plus rooms with higher numbers 311, 411 instead of 301 or 401 are closer to the ocean/beach. I would definitely stay at Best Western the next time my family and I go to New Smyrna Beach.

    5
    « Trip to beach »

    We always stay here when in new Smyrna. The give discounts when you are here for any Bob Ross class or certification. All the rooms have separate bedroom area and balconies. It is a non smoking hotel. Great views of the ocean. Staff is very friendly. Rooms are clean. Have fridge and microwave in room. Great location...

    5
    « Family Vacation 2016 »

    This is or second stay at this hotel. We chose here for vacation after a one night stay in October, we just couldn't help but to come back. Our maids treated us well, room was clean, checked in slightly before 4pm & we throughly enjoyed our stay. We had a 2 bedroom suite with 3 double beds & a pull out sofa. It was clean, comfy & had a wonderful view. Only thing we didn't like was that there wasn't a stove. Their webpage & my reaver stood said "kitchenette" which means an area to prepare & cook food...a microwave & fridge doesn't really constitute food perpetration. Yes, full cabinets & a counter helps but without a stove, it's a little tough. We made due without though... We slick def stay here again. We love the area!

    5
    « Great value »

    Room was spacious and very clean. Beds were comfortable and the AC worked awesome. The staff from the beginning were very inviting and gave great restaurant recommendations. We will be back and stay much longer.

    5
    « Great Breakfast »

    The restaurant is on the second floor and one wall is all glass, giving a great view of the beach and the sunrise. We were the first guests of the morning. Micky, our server was bright and cheerful. On the recommendation of my friend, I ordered the corn beef hash and eggs. The eggs were cooked as ordered, the breakfast potatoes were well done and the wheat toast was thick sliced and had a texture like you usually find only in a multi grain. All were very tasty. The corn beef hash was the highlight of the morning. To a high quality corn beef hash they added a small amount of onion, jalapeño, and corn. Not enough of any of them to diminish or overpower the corn beef hash, but just enough to enhance the flavor make the corn beef hash something special. Micky remained attentive throughout the meal and kept our coffee replenished. The pricing was more moderate than is often found in hotel restaurants. Overall, an outstanding breakfast.

    5
    « Amazing views »

    This is my second time staying at this hotel within 3 months. Each room has an ocean view, a kitchenette and comfortable beds There is also a microwave and a full size fridge. You can buy groceries and bring them to the hotel to save a little money on eating out. You can see the sun rise...pretty awesome! If you need to get away and distress, you can sit out in the balcony and look at the ocean.

    2
    « Theft and Courtesy »

    Checkin manager was rude and rooms were not ready on time! Check in time is 4pm room not ready till close to 5:30pm. They stole jewelry from room and there are no safes to use! The view to the beach was very nice from balcony and the beach was very nicely kept and clean. Pool is a little small.

  • 4
    « Fun! »

    The hotel can be perfect for a group of friends or families. The rooms are spacious! I felt like everyone had room to move around freely. The hotel is directly on the beach. We had more of a side view of the ocean but it was beautiful. The balcony was small but we didn't actually go out there too much. The room was clean in all aspects - beds, kitchen, bathroom. The carpeting could probably use some replacing or better cleaning and made a few pairs of socks dirty. I loved it here and I can't wait to go back! On the 8th floor not a lot of noise from anywhere just nice and quiet. A note *check in is at 4 and we arrived at 3:15 and our room wasn't ready. We waited and the front desk was super nice and kept us updated on our room. Parking isn't that great either. People park there to go to the beach so it's constantly full.

    3
    « Beach perfect »

    Have stayed in past and it is an easy beach hotel. Pro: walk onto the beach,large rooms, nice restaurant and very pleasant staff. Cons: need new beds and pillows, very moldy stale air something as simple as an air filter or dehumidifier would be great. If you have allergies think somewhere else.Manger said she would look into it but that was already day past reporting it. All the staff were friendly and pleasant. As I said it is an easy beach vacation great eating establishments in area.

    4
    « Great for families »

    My husband stayed here with our two teenagers. It was wonderful to be able to walk right onto the beach and come back and forth for lunch or to take a break. We really loved the complimentary beach towels. The view was fantastic! I would highly recommend staying here. It is convenient to the beach and town.

    5
    « Great place for families! »

    My family of four enjoyed an impromptu two day visit to New Smyrna and were very pleased with all the accommodations we were offered. Great views, easy walking distance to many places (including Publix) and a very clean room. The refrigerator was perfect for breakfast and lunch food as well as any leftovers from eating out. We will definitely return. The only thing to bring besides whatever food you want is napkins and paper towels. A dish cloth and rag are provided to wash dishes but I'll bring paper products next time.

    4
    « The best hotel to stay in New Symrna Beach »

    This hotel is located in a good location. You have free parking and many stores, restaurants and convenience are close by. We had a microwave and mini fridge. It does not hold much so if you are a family I would suggest a cooler. The bedroom, bathroom and living area are all separate and makes it extra nice. Our room was very clean, the AC worked well (important staying on a hot beach) and they offer a small on site restaurant. Tip: Bring your own beach chairs, umbrella. $40 to rent for one day! Also, cars are allowed on this beach. If you have young ones you must keep a close eye on them. Lifeguards though distant are a plus. We visited on a weekend before school was out.

    5
    « Best of the best »

    Love this place !! nice balconies! Spent time with family. Will be back next month. Had a great time .. Enjoyed everything. Right on beach, easy access.. Beds were excellant. Big rooms. It would have been nice if they had breakfast included. even continental, coffee and muffins

    5
    « Great Hotel & Location to Enjoy the Beach »

    The BW New Smyrna was a great choice for us to enjoy a girls vacation at the beach. Each room had a view of the beach, there was quick access to the beach, the rooms were clean, the kitchenette area was nice, the staff was very friendly. There were a variety of local restaurants with some good food available. There was not much to do in the immediate area - but for us it was OK since we went to enjoy the beach. However, Daytona is just a 30 minute drive. Call the hotel directly if online reservations are booked - we were able to get rooms.

    2
    « This hotel review would be higher ( but the owner gets a 0 on a scale of 1-10). »

    Tried to check in at 4PM this weekend but was told that there was a power failure for 45 minutes which put the cleaning staff behind. (Several other clients had been waiting there for a few hours and all agreed the power was only out for 10 to 15 minutes. The front desk check in area was a total disaster. There were two employees trying to handle the upset crowd at the front desk (they were trying their best). Several people wanted to speak with the manager to discuss their issue (one group had a wedding to attend at 6PM that night and could not get in their room);. Each time one of the associates went into the back room to speak to the manager, he or she refused to come out and try to difuse the situation. The owner of this place is a total disgrace to the Best Western Brand and should not be associated with them. He or she (don't know since they were afraid to come out of the back room) did nothing to help their poor associates handle the paying customers at the front desk. When one client complained again, the associate went back into the office again and came out and told him that the manager said he could have a refund and go somewhere else. Everyone at that hotel should have gone somewhere else but it was a busy weekend and the other places in town were booked (probably why the owner didn't care about their customers.). There was also an elevator that was not functioning and EMS was on site to handle an issue with a customer in one of the rooms but at no time was there ever any management there to handle the issues. What a shame that such a nice hotel on the beach would have such poor ownership. I know several customers were contacting corporate to complain but the manager in question said they were the owners so basically, too bad for you, the paying customer.

    4
    « Great hotel! Love NSB! »

    Well run BW, friendly staff. They staff cares that you are enjoying your stay! Housekeeping needs a little help in the speed of their cleaning & turn over of the rooms BUT they are so friendly & kind it's hard to be unhappy about this... ??. Kitchenettes do not have a stove/oven but do have microwaves, sink, basic dishes/cutlery and a bigger fridge. We had a great stay! Quiet family hotel!

    5
    « Quick beach vacation »

    The hotel was very clean. Housekeeping was very generous and whatever we needed they got for us. I wish there were more seats available pool side, but other than that we really had a great time. Perfect pricing, perfect rooms, perfect vacation!

  • 4
    « Very Good »

    This facility was very lovely. It was very cleaned and the view of the ocean is amazing! The only problem we had with it, was the hours of the restaurant (which was 7 am to 3 pm), the hours of the room service, which were the same as the restaurant. We were on our honeymoon and wanted room services later in the day and it was not available. Another thing was that they were paving the parking lot for the whole week we were there. We had to park in the parking lot under the facility- which they have pillars that are very close to your car when you park. Also the cleaning ladies only cleaned our room once, and it was while we were in there because they did not have the staff and she was very behind. She was very nice about it and apologized several times! We drove for 17 hours and we got there earlier than we thought. They went above and beyond to get us a room as quick as they could. Everyone was very friendly. It is definitely a place to stay.

    5
    « Perfect »

    I have been going to this hotel since before it was a Best Western, due to its perfect location. Best Western has upped the experience with great hospitality and I enjoy the stay even more. The staff was friendly and accommodation. Very large spacious rooms. Everything you need is within walking distance, beach, restaurants, bars, shopping and downtown on Fleglar St.

    5
    « Exceeded Expectations »

    Three of us stayed here to attend our 40th class reunion. We booked a 1 bedroom suite and I must say that this place exceeded our expectations. The rooms were spacious; there were 2 double beds, a separate living area with a pull out sofa and a small kitchenette that was well equipped. We could have easily added a fourth person and not feel crowded. Everything was clean and fresh, the decor was beautiful and the oceanfront view was all we could ask for. The pool was amazing--my grand-kids would have loved it; and the bonus was we could walk out the hotel and be on the beach in minutes. We were also in walking distance to Flagler Avenue which is the main street for shopping and restaurants. I live about 30 minutes away, this is definitely on my list as a weekend getaway.

    4
    « Loved My Stay »

    Wonderful place to stay for vacation, conference or get together. I feel they need to staff a few more people due to the high demand for lodging. I was very impressed with the staff that was on hand that had to tackle many issues and wear many hats. Restaurant was fantastic but only open for breakfast and lunch. Wish they had dinner and room service but there are many places nearby to choose from. We were there for a class reunion and had a blast. Hotel was very accommodating.

    5
    « Family Weekend »

    Our second time staying here. This is the best lay out of any hotel I've stayed in. Very function for families with children. Great friendly staff, clean grounds, lobby and rooms. We will definitely be back!

    4
    « LOCATION! »

    You can't ask for a better location. Directly on the beach. Our room #315 was large and clean . . . Comfortable bed, kitchenette. Although the hotel was jammed full, once in room we did not hear any noise. GREAT: The balcony in this room is situated so that you look directly at the beach (sunrise!), you can also turn to the left and see a lovely sunset! TIP: If you are facing the hotel, walk to the left side for an easy cut through path to the beach. NOT SO GOOD: What looked like a zillion people were crammed into the small pool. The deck was equally packed. If you are like me this won't appeal to you, but if you enjoy throngs of people and crowds it won't bother you. (Beach pretty crowded as well.) I recommend this hotel.

    5
    « Always My New Smyrna Choice »

    I have stayed in this hotel many times over the years and have never once had a problem.... It is always the first place I check to book a room. Every room has an ocean view which is a huge plus!!! It also provides a kitchen area which is nice because you have a place to store water or any leftovers from eating out. There isn't a stove but there is a microwave to heat things up. My favorite 2 things are the beds and the balcony. The beds are extremely comfortable!! The balcony is private and big and provides a beautiful to take in the sunrise or enjoy the evening after a long day on the beach.

    4
    « Great view and very good staff »

    Spent one night here arriving without a reservation on a busy Friday night. Got one of the last rooms and were very content. We were on the 8th floor and the view was fabulous. The room (and I think this may be true of many/all was a suite in a sort of long and narrow configuration: Enter a small hall with bathroom to the right and then bedroom. Beds were not queens but doubles but very comfortable and well made up. Then down a few steps to the living area with full refrigerator, seating and door to the balcony. There was a window between the bedroom and the living room which seemed odd at first but without that the bedroom would have had no daylight!! And there was a blind that could be closed. Staff were all very helpful. We had breakfast (not included) in the restaurant and it was very good. the beach is fabulous and the ability to drive your car on the beach would be great for families with a lot of beach paraphernalia. We liked the hotel and New Smyrma a lot and would recommend both.

    5
    « Great Place For a Beach Getaway »

    My family enjoyed our stay at this location. We had a great view of the ocean. Our room was clean and well equipped. We enjoyed the separate living area. The restaurant was nice. All staff that we encountered were friendly and helpful.

    5
    « GREAT STAY »

    Best Western was able to accommodate a room when originally advised they were none available via online contact. One phone call to Kyle at the front desk made everything work out at an amazing hotel with an affordable rate. Bed and sheets were awesome also. Great Stay!!!

  • 5
    « First Outing after Major Surgery »

    My husband had major surgery one year ago and this was our first pleasure trip since that time. Everything was perfect and we had an amazing stay and some much needed time away from home, Location convenient and close enough to home in case we need to get back quickly.

    5
    « Silver lining of our quick business trip! »

    We flew one-way into Orlando from Cincinnati to purchase a company vehicle in New Smyrna. Arrived in town about midnight and found this Best Western. Got a room with no problem on a Tuesday night. The room was spacious and way more than expected. there was a large bathroom with double sinks, go down a couple steps to a kitchen/family room area with full fridge and microwave. dishes and silverware for 4 in the cabinet. a couch and a table with 2 chairs. flat screen tv in kitchen area. next to the bathroom is a separate bedroom with a closet. and also a large window that opens/closes in the bedroom with blinds with a view of the ocean thru the balcony door. flat screen tv in bedroom also. the balcony had 2 chairs and a small table. just a few hundred feet from the ocean. Ordered room service for breakfast. Absolutely delicious, hot and fast. coke vending machines and coin-op washer and dryer on each floor. there is an outdoor pool but we did not check it out. the hotel seemed to be fixing up the outside for busy season. parking was convenient. the entire hotel is non-smoking (including balconies). the one neat thing about new smyrna beach is that you can pay a $10/day fee to drive your vehicle on along the beach. they have marked lanes for cars and you can even park on the beach and set up your sunbathing spot with your hatchback or tailgate open. there are vendors that sell food on beach and vendors that rent chairs and umbrellas. seemed to be many restaurants in the area. the area is not too crowded, and very laid back. about 15 min drive to daytona beach area if you're looking for crowds. many places for kayak fishing nearby. early morning beach walking, bicycling on the beach seemed popular.

    3
    « Location, location, location »

    The location is right on the beach, great! Our room was a suite - oceanfront, with 2 rooms - one with a bed, tiny "kitchen", very small table and tv. Other room has a tv, sofa and chair with coffee table. Each room has a balcony with 2 chairs. Staff was pleasant and very good. Furniture is adequate, but some of it was worn and the table was too small for most anything. KItchenette had plates, silverware, microwave, small refrigerator with freezer and a sink. Towel & soap too.

    5
    « Couples retreat for 7 »

    Stayed here for two nights with 7 couples. It has far exceeded our expectation. The staff was super and did all they could to help. The mgr of the restaurant accommodated us for a big breakfast and the food was off the charts. For a best western we just could not believe it all. You can even enter on the beach by car right next door vs going to Flagler. The room was huge, perfect kitchen and view. Stay here you will be glad you did. Can't say enough, and a tiki bar is being built as we speak!

    2
    « Would select another hotel »

    Property in need of renovation. Room AC loud. Refrigerator in room loud. Slamming doors early and late loud. Bathroom could use update. Beautiful location on the beach. Small pool with little shade. Staff was pleasant and efficient.

    4
    « On the Beach »

    Courteous staff and very clean. Located centrally to shopping, restaurants tourist stuff. Parking was a little tight under the building. I recommend this hotel for anyone who wants a good experience. I love their brunch!

    2
    « Rushing us out »

    They were in a big hurry for us to check out. Even after I had asked for a late check out. A hole 30" minutes. The room was a handicap room so no tub and the water went all over the floor. It was better when it was a Holiday Inn. I will look elsewhere next time I go to the beach.

    5
    « A great clean place to stay!! »

    The staff was very nice! The hotel and the room were very clean. The bed was very comfortable! This was one of the best hotels we have stayed at in a long time. We would definitely stay here again! And I would definitely recommend it to anyone who is traveling to the area. It was in a great quiet location.

    4
    « Nice property! »

    Nice property on the beach with small pool area that has lounge chairs and tables/chairs also. . All rooms are suites with separate bedroom, bathroom and sitting area. Staff was most helpful - from front desk to housekeeping. The only CON was the restaurant is only open 7 am to 3pm.

    5
    « Must stay hotel »

    the suites are wonderful. Private bedroom, great ocean view from your balcony. Full Kitchen with a fridge, Great Staff, room is clean neat, nice bathroom vanity everything we need for a stay in a hotel. Staff was great with directions and recommendations. We have stayed there several times and will go back for sure. This is only 35 miles from our home but it's so nice we drive up there and stay. You can drive your car right down on the beach and don't have to lug all your stuff with you. Great beach tiki bar just a short walk down the beach for lunch and drinks. Life is good at the Best Western in New Smyrna beach.

  • 5
    « loved the ocean view »

    We think this is a great hotel and will return next year. Some things could use a little updating, but everything else surpasses that. First, the staff was wonderful. I got advice on restaurants and local places. I was also told we could check out, but still use the pool and parking. That was great as we were just there for one night. The room had a full refrigerator, a microwave and dishes. It would make a good place to stay for a longer beach vacation. But the best was the view. We were on the fifth floor (of eight) and in the middle. We could see down the beach in both directions and, of course, straight ahead. I think all the rooms have a view. We also had a balcony. It was fantastic sitting there in the evening and next morning with coffee and enjoying the sights and sounds of the beach. We had breakfast at the hotel restaurant and were very pleased. There is a view of the ocean, a free paper and the food was really good. The hotel is close to a number of restaurants and things to do. Highly recommend this Best Western.

    5
    « Amazing sunrise »

    This hotel has balconies that each face the ocean. If you need a little time to relax and just need to get away, your stay here is worth it. The balconies are private and you can sit there. Watch and hear the ocean it will be worth your stay. Also there are kitchenettes and separate living room space. Totally worth it. Will stay here again.

    5
    « Beach paradise »

    Enjoyed a short but great stay in new Smyrna beach. Hotel was in the perfect location. Friendly staff and good amenities. Pool is spotless and beach had easy access. Walk to Flagler Ave and other dining options.

    5
    « Awesome stay and right on the Beach!!! »

    Got to the hotel early and they were very helpful and looking to please ( Especially the friendly lady from Mass. I can't remember her name) . was able to park onsite and go enjoy the beach for the day and then checked in later in the day. When I got to the room I was amazed!!! Not only was it huge & clean but the views were awesome. I immediately tried to book another night but it was all reserved. I was very happy with the location of the hotel, walking distance to shops on Flagger Ave and again its right on the beach!!! very happy and plan to come again and stay for longer.

    5
    « Very Pleased with the Best Western New Smyrna Beach »

    Stayed at the Best Western NSB for 10 days in mid-April 2016. We can't say enough good things about this hotel. All we were looking for was a hotel on a beach with waves for body surfing at a reasonable price and we got so much more. Besides the outstanding level service from the staff, we loved the suite that gave us so much more space than the average hotel room for the same price. We were given a nice quiet room on the 8th floor with a wonderful view of the beach without even asking. The kitchenette came in very handy for breakfast and lunch. It had an apartment-sized refrigerator instead of the dorm sized fridges in most hotel rooms so we had plenty of room for groceries and beverages which saved us money on breakfast, lunch and drinks. The kitchen had cups, glasses, plates, bowls, butter knives, forks and spoons (4 each). It also had a single cup coffee maker with supplies, a microwave and a deep sink. There is an ice maker and soft drink vending machine on even numbered floors and a coin-op washer and drier on the odd number floors. Also free coffee 24/7 next to the front desk. It was nice to be able to take a cup on our way out to the beach in the morning. The pool area was very tidy. The people who came and went were friendly and polite, including some groups of students. The hotel is well situated close to many amenities. It's walk-able to Flagler Avenue, numerous restaurants, several package stores, Casey's bar with live music, a Walgreen's drug store, Beall's and Publix. It was our best hotel stay ever. We are making plans to return next year.

    5
    « Best views ever! »

    When we arrived at night and entered the room, the drapes were open and we were looking at a large full moon over dark rolling waves. We turned on the lights and found a beautiful room and inviting bed. If this is you, do it!

    4
    « Super value, super suite and super views »

    We met three other couples for a couples-weekend at New Smyrna Beach, staying at the Best Western on the beach. We all had suites. The suites featured kitchenettes, king beds and a generous, separate seating area. There was one large balcony and a smaller balcony off the bedroom. The rooms were all clean and functional. (One couple had trouble with one of their AC units and it was very quickly replaced). Our room was on the 7th floor, offering a great view of the beach and pelicans flying by so close that you could almost touch them. We only ate one meal in the restaurant and enjoyed a good lunch, with good service. Those that ate breakfast went across the street for breakfast at Boston's, which had incredibly good breakfasts at bargain prices. Because we had four parties of two, we used the hotel's event booker, well in advance and received very good rates. I only give five-stars to really over the top hotels, so four-stars should be consider solid. Oh, almost forgot, cars are allowed on the beach. I thought nothing of this until some of my friends objected. I grew up in Florida with cars on the beach and actually attend a race on Ormand Beach in the early 1950s, before the super speedway was built. You'll either love it or hate it. Don't come here if you hate it. I've provided a picture for those that have never seen it. The picture is of the busiest day that we were there.

    5
    « Great stay »

    The staff was super friendly, the room was very clean, the location was great! We really enjoyed our stay at this hotel and would highly recommend it to others. Room 815 has a terrific view of the beach!

    4
    « Staff great, rooms dated »

    Hotel staff moved me to a different room as soon as I said room was to small. New room was twice the size at same price. Pool Excellent. Beach couldn't be any closer. Friend came by with kids and staff had no problem with them using pool, supervised. Balcony overlooking pool and beach. Great restaurants in area. Hotel restaurant good for regular breakfast and lunch, very good and inexpensive. I'll Be Back!

    5
    « Great Value/Great Service »

    Everyone was helpful, room was awesome, will definitely stay again if I get back to his area. All rooms have view of the ocean, check in gave us many good options for dinner, went to one of their suggestions and was extremely happy

  • 5
    « Best on the beach »

    My wife and I use this hotel because of its location and design. It is near our favorite restaurant, "The Garlic", and all the balconies overlook the beach and ocean. It is clean, has been nicely updated and comfortable. In all dealings the staff have been friendly and professional.

    4
    « Old but well maintained »

    Nice hotel. Right on the beach. Great pool. Restaurant food and service so so. Had a nice ocean view room on 3rd floor. Lots of space. No full length mirror in room. No hot water on check out day. "Business center" consisted of a computer and a printer with minimal paper around the corner from the front desk. No chair. Convenient to a lot of areas/places to eat/shops, etc.

    5
    « Great service »

    I tried to make a reservation on line but all the rooms were reserved. I called the hotel and was able to make a last minute reservation for the next night. But unfortunately next day I became ill. I called the hotel to cancel my reservation but I was told that cancelation must be made a 24 hrs. in advance. After talking to a few hotel representatives the hotel manager Lynda, cancelled my reservation without penalty. I was very moved by her decision. Absolutely I will choose New Smyrna Best Western in a future. Thank you Lynda.

    4
    « Fantastic Weekend »

    This was my first stay at the Best Western New Smyrna Beach and I must say i was really surprised. The room far exceeded my expectations. The room was very spacious and clean with a great view of the pool and beach. We will be back!

    4
    « Nice hotel »

    Overall very pleasant, would recommend to friends and family. The size of the room and the bathroom was great. Bed had some of the best hotel pillows I've ever slept on. Downside was a really stubborn door to the balcony, and a weird light switch setup that made no sense whatsoever, as in there was a switch near the door that had to be on for the TV to work, and the electrical outlets for charging our phones was above the kitchen sink?

    5
    « very clean and great view! »

    The hotel was very nice overall with a clean and comfortable room. The view from the balcony was wonderful! I felt very safe and that everything had been sanitized properly in this room. The staff was all very efficient and pleasant. We ate in the restaurant once and the food was excellent.

    5
    « Wedding Weekend »

    I recently got married at Lake Ashby Farms in New Smyrna beach and had my entire out of state family plus the entire wedding party stay at the Best Western and SO glad we did! Lilli Sheller who coordinates all the marketing/sales for them made this task so easy! We had booked over 20 rooms with her and she was just so accommodating and helpful! We also ALL got oceanview rooms and were able to check in early!! The rooms were clean and the size of the rooms were fantastic!! We will definitely be using this hotel again! If you are looking to book a party or just a weekend get away with the family - she's definitely worth calling! She will make sure you are taken care of! (Ossenheimer/Von Herbulis wedding)

    4
    « Beautiful view on the beach »

    We stayed for a week on the 3rd floor. Great view of the ocean - request back of hotel for the view. Nice Pool & located right on beach. Perfect location - quiet town compared to Daytona which is 15 miles away. We rode golf carts through town & along beach. Definitely would stay here again.

    5
    « Our Favorite Hotel in New Smyrna »

    This was the third we have stayed here. This is the only hotel we use in this area and would not consider anywhere else. The view alone is worth it. We were on the 8th floor and it was beautiful. I would also like to thank the General Manager Jose and his staff for all their hard work to make this hotel excellent in every way. I can't wait until my next stay each stay is better than the last.

    5
    « Beach front, family oriented »

    Very nice hotel to stay at. Rooms are all ocean front. Front staff was very helpful with needs - extra pillows and towels and suggestions for good local restaurants. Room was very clean. Several restaurants and convenience stores in walking distance. Quaint shops within a few blocks on Flagler Street.

  • 4
    « A nice hotel »

    We stayed on the suite which had a nice kitchenette. My only complaint would be that the pull out bed was HORRIBLE to sleep on. Everything else was nice and clean and comfortable. The pool area was small but comfortable and right on the beach.

    5
    « A great placeto stay! »

    Good hotel to stay at. The staff is friendly, housekeeping did an excellent job. they had onsite parking, beach access. The pool area was very nice. The restaurant is only open 7am-3pm, so we did not get a chance to eat there.

    4
    « Beautiful view »

    We had an amazing view from our room, we had a room on the top floor and honestly the view was breathtaking. Our room was very spacious, clean and comfortable. The pool is small but nice and the beach is right in front of the hotel. We visited the hotel restaurant and food was good, there's also lots of other restaurants close by. We enjoyed our stay at this hotel.

    5
    « Ocean front rooms »

    I loved this hotel and will be back in the future. I believe every room has an ocean view, but would be better to be in the middle of the hotel vs. the sides. The kitchenette is just a full size fridge/freezer and microwave. No way to really cook. Missing a fan in the bathroom, but the rooms very clean and wonderful access to the ocean. The staff was all very friendly.

    5
    « *** PERFECT Beachfront Hotel --- Can't wait to go back!!!!! »

    This BEST WESTERN is super. It's right on the beach (great clean beach, lifeguards, surfing, etc), has a pool (unheated), restaurant, GREAT/friendly staff, CLEAN rooms, etc. We were on the 3rd floor and had a balcony overlooking the beach/ocean. Paid $179/night--- its WORTH EVERY PENNY--- I've paid more for hotels on the beach that weren't as nice as this one. It's directly across the street from Boston Fish House (We ate there 4 times in 2 days)---do yourself a favor and try it---superb fresh seafood at a really good price (I'd guess the average meal was somewhere around the $14-$15 price range). Kids had a blast at the beach & pool. A++++

    5
    « AWESOME! »

    I had an AWESOME stay at this hotel.The staff was VERY FRIENDLY and HELPFUL! The rooms were great! I brought 15 other freinds down for Daytona Bike week and enjoyed their hospitality! They provide safe and secure underground parking along with a bike wash bay including rags! I will always be bring me group down to stay here in the future!

    5
    « Awesome hotel »

    excellent location, great views, amazing service. The staff were so helpful with any questions we had and we loved the pool and ocean front restaurant. highly recommend for a family stay at the beach!

    4
    « Great place. »

    Clean, friendly staff, comfortable & great ocean views. Direct access to the beach and close to everything very family friendly. The hotel restaurant was a pleasant surprise, good breakfast at reasonable prices.We will definitely be back.

    3
    « New Smyrna Beach »

    Stayed in this hotel since it was a Holiday Inn. Unfortunately over the years it has deteriorated, used to have more amenities and the price has sky rocketed. Bed comfortable but the mattress pad rumples up horribly. But is directly on the beach and if you book a ocean front view room the view is wonderful. If you don't mind spending the bucks worth the stay.

    5
    « Great Place to Stay »

    This is our second trip to this BW and we have been very pleased each time. The staff is great and the beds are very comfy. It's great that all the rooms face the beach and that they have a nice pool to relax by when your done with the beach.

  • 5
    « Very pleasant stay »

    The suite was very clean, well equipped and the staff were very courteous and helpful. Will definitely plan repeat stays in the future. We winter in Central Florida and are excited to find an excellent place to go to the beach for a few days.

    3
    « Adequate place if you are on a budget »

    Reserved a two bedroom suite and arrived yesterday with our daughter and granddaughter. First impression was that the hotel looks dated, and this was confirmed when we went to our room and discovered double beds in both bedrooms (there were 2 beds in the larger room) and only one bathroom with little storage place. There are no mirrors except in the bathroom, so applying makeup has to be done in a busy bathroom shared among 4 guests. No breakfast service although there is a restaurant on the second floor. On the plus side, we are on the beach and there is a pool with a view of the beach. If I were the owner, I would tear this hotel down and rebuild something nicer since the location is ideal. As a final comment, you get what you pay for, although this wasn't inexpensive during spring break time period. Staff was friendly.

    5
    « bike week »

    one of the best places to stay for bike week away from the main crowd. secure underground parking,trailer parking ,bike wash ,clean rooms ,good restaurant . new symarna beach is also a good area . you could walk to restaurants and walgreens. if you want the night life on main street ,it is too far to travel and especially the ride back.

    2
    « Top buck for Noise and Inconvenience »

    We have stayed at this hotel half a dozen times. It's location is great. Reservations were made well in advance. The hotel is willing to acknowledge your reservation on line but they forgot to mention that our room would be inhabitable from 10 to 4 only by the profoundly deaf! We could not sit by the pool...the noise from the Jack hammers removing rebar stopped that. Trying to seek refuge in our very nice room,(except for the giant rope that crossed the balcony), 2 of the 4 days they were removing facade and the noise and vibration was not bearable! Doorways were not accessible....concrete was being poured and walking by the crew certainly gave you an earful! We had to stick it out because we could not find suitable accommadations elsewhere. We did have to sign a notation at check in that we were aware of the construction but what good does that do when you are loaded down with luggage. The couple ahead of us asked what that entailed and the clerk said ...oh it was really loud last week but they are through with that now...NOT. One young man at the desk did give us a $15 voucher for their very expensive breakfast,where we waited an hour to be served our order because the waitress failed to enter it in the computer. The hotel could have easily notified us that this unpleasantness was inevitable so that we could have made other plans....and at the very least the rooms should have been discounted for our stay..then the onus would be on us.

    4
    « Great Stay . . . Again ! »

    Second time we have stayed here and I'm sure it won't be the last. Easy to get to, close to everything you will want or need. Clean, comfortable, with an fantastic staff running and maintaining the place. There was some deck construction going on when we visited but when it's done it will be even sweeter!

    5
    « Bike Week 2016 »

    This is the 3rd Bikeweek that i have stayed at this hotel and I would not stay at any other hotel in the entire area. The hotel has a secure underground parking set up for bikes only with a wash bay and all the things needed to keep your bike clean. The staff is excellent and put your needs and request above anything else. I would recommend this hotel to anyone staying close to Daytona or Orlando area it is well worth it.

    5
    « New Symrna Beach »

    This was a great hotel. Beds were comfortable and room clean. We had a suite with 2 bedrooms (one with one bed and one with 2). Had a kitchen area with microwave and big fridge and dishes. Great view of ocean Negative only one bathroom and one mirror...could use more.

    5
    « 2016 Daytona Bike Week »

    Great place to stay, the room was extremely clean, bed were comfortable and the room had a great view of the ocean! The front desk staff was very friendly and helpful. Took a Uber ride to Main St cost 30$ each way. Had underground covered parking, with a cleaning station for the motorcycles. We'll be back next year!

    4
    « Love the view »

    We were pleased to see the updated rooms since the last time we decided to stay here, it was outdated. Beautiful view with newly updated interior and some great local places to visit nearby. Can't beat the price either. The only thing I would complain about is the shower seemed a little grimy.

    5
    « Best Western »

    Clean, all staff helpful, friendly and professional. Restaurant serves good quality of food at a fair price. The ocean front view from the room and restaurant is breathtaking. This is the ONLY HOTEL that is right on the ocean.

  • 5
    « Great Stay! »

    We stayed in a 2 bedroom condo for the Daytona 500. The hotel was spotless along with the room. The hide-a-bed wasn't very comfortable. One thing that we found a little odd was that there were steps that went down to the living room area from the hallway. I wasn't expecting that and found out the hard way. The breakfast downstrars was okay. I only are there one day. We never even touched the pool or the gym.Overall, it was a great trip and would recommend this place to famly and friends.

    5
    « beach »

    new smyrna beach is a great kick back beach town and this is the best location on the beach. nice beachfront hotel, great views. we only stayed one night on a whirlwind tour of florida. this was a highlight of our trip. we will be back and we will stay longer.

    2
    « Did not sleep all night »

    Hotel never disclosed at booking it was under renovation so noisy. A/C broke in the middle of the night and was making horrible noise. They made us wait until engineer could see it, and when he couldn't fix it we were finally moved at 2:00 AM. Did not get any sleep.

    5
    « Great place to stay right on the beach! »

    Stayed in 2 bedroom room with 1 bath and balcony overlooking the pool and beach. Price was higher than normal due to - we stayed there for the Daytona 500. The staff was very polite and helpful. Plenty of parking and great location, close to Flagler Ave.

    5
    « Fabulous Location »

    We had an incredible stay. The staff were so accommodating to our elderly parents. The view was amazing and the prices very reasonable. The rooms were spacious and clean with an amazing view. We were within walking distance of so many conveniences. Restaurant food was delicious with friendly, fast service! We can't wait to go back.

    5
    « Great place to stay. »

    We have stayed at this hotel many times this past year, and are never disappointed. It is in a great location for walking to the beach, restaurants and Flagler Avenue. They have been under some construction repairs, and it has never gotten in the way. The hotel staff was extremely nice.

    3
    « Nice View over priced »

    Over priced for a room. I forgot it was Speed Week in Daytona. Room prices doubled what I expected for mid-february. The hotel was average and a little worn. Room was dark and not as inviting as other BW and Suites I have stayed in. Bedroom had no direct window but a window leading to the seating area, leaving it a dark isolated place. not inviting at all. Everything worked but needs re-decorating.I expected better for the price. I won't stay there next year.

    5
    « Excellent Stay »

    We always love coming back to Best Western in New Smyrna Beach, FL. We will continue to stay at this hotel as our destination in Florida. The people are great, the location is gorgeous, the restaurant is outstanding, and the relaxation is unparalleled. Thank you!

    5
    « Nice place on the beach »

    We stayed for one night here. The staff was very helpful. Our room was beautiful, more like a suite than just a room. We had a ocean view. We had breakfast in the restaurant, which has a ocean view also, the food was very good, The restaurant is not open for dinner, but there are plenty of places for dinner that are close by.

    5
    « Great get away. »

    We wanted to get away for a couple of days. The stay at this hotel was very good.The staff is always very helpful and the restaurant is good. The people always go out of the way to help us.They are doing some construction but it was done during the time that we were out fishing.

  • 4
    « best beach hotel new smyrna beach »

    great place for family,s couple,s all ages.. rooms large. all have ocean view. location perfect for beach access shopping and eating. never have to get in car after parking at arrival !! great pizza etc. delivery from place recommended by hotel staff. fish house across street. also grocery and drug store within walking.. tiki bar 4 blocks down beach.. we love this location. only about hour from home so great for weekend getaway. birthday. anniversary.. can't wait to go back!!!

    5
    « Great location. So spotlessly clean and well maintained it looks new. »

    We stayed here in January 2016. When we checked in, a very friendly staff (Shirley Ferguson, the night manager and Lyle Fox) greeted us with a smile. Shirley was careful to make sure we were aware that construction was in progress to remodel the pool area. As it turns out, for the night and morning we were there, there was no noise problem at all. First impression: clean! The beach-front Best Western New Smyrna Beach Hotel & Suites, according to Shirley, is 30 years old. Amazing. It is spotlessly clean and well-maintained it looks like a new facility. Our top floor king room was a single room but has suite amenities: a full size fridge, microwave, utensils, plates, bowls, glasses, cups, and sink with dish washing supplies. The bed and pillows are high-end comfortable. Tempered and tinted hurricane windows (alas, not full wall size) offer a view to the beach and ocean below. A strong door with the same tempered glass opens to a large private balcony that offers a panoramic view of the beach front and surrounding area. The rooms are inset from each other so that one must be at the left edge of the balcony to see the next one. A nice design to offer privacy without a restricted view. See all of my reviews and many photos of this hotel at FrictionFactor.com. Our bathtub had a wonky drain plug that was tricky to close. There is great water pressure, so the multi-function showerhead actually works well unlike those at most hotels. Giving a clue to the hotel's age, there is no convenient power outlet near the bed sides. One side of the bed has an outlet 6 feet away with no available plug unless a light or clock is unplugged. My solution was to use one of the external USB batteries that I travel with. Then I can use my smartphone to read Kindle books in bed. Many hotels now provide lamps with power outlets in their base. Some now are even providing USB charging stations (which might be built into a clock). Then only a USB cable is needed. A suggestion I'll make to this hotel. Our January morning opened at 45 degrees as we awakened to gorgeous sunrise, the temperature rising to a balmy (for us who live further north) 65 degrees. But, at that temperature, it was too windy to take a stroll on the beach. When it's warmer it looks like a beautiful beach to enjoy. This Best Western does not offer a free breakfast but it does have a breakfast/lunch dining room with reasonable prices and a picturesque view of the beach and ocean while eating. I can happily recommend this hotel without reservation, but you'll need to make one. See all of my reviews and many photos of this hotel at FrictionFactor.com.

    4
    « Nice Hotel Resort Located on the Beach! »

    My husband and I stayed 2 nights at the Best Western New Smyrna Beach Hotel in January. The hotel was in a great location, right on the beach. Our suite was very large with a kitchenette (sink, refrigerator, microwave, coffee maker) located in the bedroom and then a separate sitting room. The bathroom was a bit tight if 2 people wanted to get ready at the same time, but was perfectly adequate and clean. The bedroom and sitting room had balconies that looked directly out onto the beach which would have been wonderful if the weather was about 20 degrees warmer (not the hotel's fault!). We did venture out onto the balcony one chilly/windy morning to watch the sunrise! The bedroom was clean and the bed very comfortable. The kitchenette also had some basic kitchen supplies (4 plates/bowls/cups/silverware). There was not a corkscrew, so if you plan on drinking wine, make sure you have one with you if you need it! The only complaint we had about our room was that the exhaust vent from the restaurant on 2nd floor would kick on around 7 a.m. and we could hear an incessant hum from the fan in our 4th floor room which was directly above the restaurant. Hopefully for future guests they get this fixed--especially if a guest in that room wants to sleep in! We walked around the very nice pool area, but Mother Nature prevented us from using it during our stay! There is a restaurant on-site. I can't comment on the food as we never ate there. We were told upon check-in that there may be noise after 10 a.m. as they were remodeling part of the restaurant to accommodate a beach/tiki bar that was to open later in the month. Fun! We enjoyed our stay and would definitely book at this hotel again if our travels take us back to New Smyrna Beach!

    4
    « Beautiful View! »

    We had a wonderful two night stay at this beach front hotel. I thought it was inexpensive for a one bedroom studio right on the beach. Our room was clean, updated, and very comfortable. Our beachfront balcony was large and perfect for enjoying a glass of wine and people watching in the late afternoon. The staff at both the hotel and restaurant were friendly and helpful. Although the hotel was under construction, we weren't inconvenienced because our stay was on the weekend. Two small negatives: the restaurant did not have any heat...burrrrr... (outdoor temp. was in the low 30's while we were there) and one of two elevators was down for repair making the trip to and from the 7th floor tedious (stops at every floor both up and down and housekeeping carts taking up most of the space). Shopping and dining are just across the street, the hotel is very conveniently located. Overall a great stay.

    3
    « HOTEL STAY »

    There was no previous information that the hotel would be under construction. The Wi-Fi was inadequate. Otherwise the location to the NSB ART Show was very convenient. We did love the view. But we could not access the beach or pool from the 2nd floor walk and had to go out the lobby, then walk through the parking lot and that was not convenient.

    2
    « A few problems here »

    As a BW rewards member I was happy to find a beachfront Best Western. The location is great and the view can't be beat but it was not a good experience. We have stayed in Florida many times in several different hotels here and there. I have heard about palmetto bugs but had never seen one until I saw one crawling up the wall in my room. When we called down to the desk we were told that yup, it's a Florida thing...no big deal. We asked to have the balcony and air conditioner area sprayed while we were out and were told that it had been done when we returned that evening. Walked into the room, turned on the lights and found another one! Called the desk, same reaction but the gal did lower our room cost by $20 since they were full and couldn't change our room as requested. She also sent up tickets for breakfast the next 2 days of our stay. I was not happy to see that they had a limit of $15 which would only be enough for oatmeal and coffees for 2. My husband did order the oatmeal the first morning and it was cold. Not warm, cold. The waitress did make sure it was heated up. Since I had an omelet we still owed a balance for our "complimentary " breakfast. This has been a big disappointment and I am sorry to write my first bad review for tripadvisor.

    5
    « Hotel review for Best Western, new Smyrna Beach, Fl. »

    Excellent experience, my one bedroom suite, with balcony, was beach front..All staff were very friendly and helpful..Went to Breakfast and food was excellent along with the excellent service..I would defenitelyy suggest this hotel to all my friends and business associates that I know.

    5
    « Best Western, NSB »

    Staff was courteous, friendly, and displayed very good etiquette.I was particularly impressed with the people working the front desk. Sunsets were beautiful and the ocean view from the hotel was breath-taking.

    4
    « Great place to stay »

    We came to the Best Western hotel because it is the only chain establishment facing the water on New Smyrna. All of the rooms offer an ocean view, which is nice. We had a room with a king bed and it was very spacious. Everything was clean, the staff was very friendly and helpful and we had a lovely time. I would definitely come back.

    4
    « Biz trip »

    Great location right on the beach close to end of the South Causeway; easy to get anywhere in New Smyrna Beach. Unusual angled design gives every single room an ocean/beach view and both a sunset and a sunrise view from the deck (depending on the time of year -- we were in a room on the north [in January], so couldn't see sun as well those who were in a room on the south side). Room decor was a bit drab for my taste (brown/tan carpet and salmon-colored walls) but lighting was decent. Had the bedroom semi-separate from the kitchen/living area, but a window from the bedroom into the living area would allow one to get light from the outside window and even see the ocean if standing in the bedroom. Kitchen had full-sized 'fridge, microwave, sink, and service for four persons. Did not eat in restaurant. Always easy to find parking space. Had security guard at night.

  • 3
    « Disappointed with our stay here. »

    We arrived Jan. 4th 2016 for a 10 day stay only to be informed they were under construction. We were inconvenienced by jackhammer noise everyday. The hotel restaurant had to close early everyday because of construction. The room was very nice with a balcony that overlooked the ocean. Many people coming to stay over the next few months will have to be subjected to this noise from construction work. Our vacation from MN. to visit New Smyrna Beach was planned in July 2015 and this was very disappointing for us.

    2
    « Poor experience »

    Very dissatisfied with our stay! We stayed for 10 days on a vacation and it was under construction and very noisy. We had planned this trip months in advance and looked forward to coming to Florida. This did inconvenience us a lot! We should have been compensated somehow with price.

    5
    « Expectations exceeded »

    We had visited New Smyrna Beach many times in the past but this was the first time we decided to stay at the BW. It is located right on the beach and quite close to the main drag so you have easy access driving or walking. The hotel staff were awesome, the food was excellent and we thoroughly enjoyed our four night stay.

    5
    « Very friendly staff »

    Everyone staff member from the minute we walked in was friendly and very welcoming. Every morning we left our room, House keeping(we were on 3rd floor)staff was working and took a couple seconds to greet us and ask if we need anything. They were very personable. I will definitely be staying at New Smyrna Best Western again next time I visit.

    2
    « Could be a 4 or 5 if it was cleaner and fresher »

    The location is great, the people are very pleasant and responsive, however the cleaning is atrocious. Wads of hair and food bits between beds and night stands. Smells musty like something wet is underneath the beds. The linens are nice and soft and smell fresh. They just need to do a deep cleaning and then have a vacuum crew go in each room once or twice a week and completely vacuum every inch of each room. I think all guests deserve a clean room regardless of rating. Poolside lounges and chairs are filthy with years of suntan oil and dry skin caked on the edges and centers of the fabric. They are worrying about painting the outside of the building, but really need to clean the inside of it first.

    5
    « Location, Great Views, and perfect! »

    On the beach, all rooms have beach view. Kitchenette, pool, great staff, and I only wish I could have stayed longer! The balcony was fun to people watch, and I slept like a ROCK! Why do I have to make this longer Trip Advisor? Am I at 200 yet?

    5
    « Beautiful beach view »

    This is a fantastic, inexpensive hotel with all of the rooms having a beach view. It is clean, updated, and comfortable. The staff at both the hotel and restaurant were friendly and helpful. They went out of their way to accommodate what was requested, within reason. We have been here on a couple of occasions, and had a wonderful experience each time.

    5
    « Highly Recommended »

    My wife and I had a great experience staying here. The standards of both hotel and staff was very good, and at a great price when you consider the excellent location. The staff were so helpful and friendly, and no problem was too small. We were impressed.

    3
    « Pros and Cons of visit »

    Pros-room very clean, kitchenette, ocean view, rooms are large, toiletries in the bathroom. Cons-balcony doors don't have blinds-they say there's a film on them but you can see in the room at night when a light is on and one time my bedroom had the balcony door so I had to try to cover it with something in the room. I reported this with two stays and they just said the door had a film on the door so it was ok. The bed was so hard my body ached all day and the bed was not pillowtop-then they said they are replacing the mattresses with pillowtops when they had told me it was a pillowtop and their website said all the rooms have pillowtop mattresses. They do not offer a free breakfast as Best Western advertises or even a discounted breakfast. Their little restaurant is expensive and not attractive although it overlooks the ocean. The rooms are very expensive-but they get business as they are on the ocean. The check in is very late-4 p.m. and the manager doesn't give a late check out even if you are a Best Western member, even though the maids doesn't get to the rooms until the afternoon. I have stayed there a couple times a year but this was the most uncomfortable. I think the manager is an older short lady who I have never seen smile or be friendly to guests. However, the other people registering people are ok.

    5
    « Great location and Ocean View »

    This hotel is great for anyone who wants to get away from the congested Daytona Beach. Only 20 minutes from Daytona Beach this hotel has all you need to enjoy a quiet and relaxing vacation. The hotel was clean and the staff were absolute gems from management to the cleaning staff. Very friendly and helpful. At check-out we were stuck in a little rut. Our car wouldn't start. Luckily Frank and his Manager came along when they did and helped us give us a boost in order for us to be on our way. Thank you so much Frank and his Manager.

  • 5
    « Lovely Ocean View Suite »

    Hotel was updated and clean. Room was spacious and had a mini-kitchen. They gave us our requested King room, up high (7th floor) with Southern exposure. Perfect. Love the balcony for me to read and "watch" the beautiful waves. Streams of pelicans flew by at that height. Wish we could have stayed longer!

    4
    « Short ocean escape »

    Most friendly staff we have encountered. Rooms were nice and clean. Restaurant had best breakfast and moderate pricing. In the last few years, we have started looking for Best Western hotels as we travel because they seem to maintain high standards and reasonable prices. Wish we could have stayed longer - great ocean front views.

    5
    « Great Room with Great View »

    Excellent room with plenty of space, a beautiful view, and comfortable beds. We were pleasantly surprised. I would recommend it to others and we will probably revisit this hotel. The location was perfect for us.

    5
    « PERFECT VIEW HOMEY AND COMFY »

    Even the sofa ed was comfy. Living space made a two night stay homey plenty of room for the three of us to sleep and still feel like we had our own personal space. The view was spectacular and the staff was extremely friendly. I will definitely stay here again if I am ever in NSB again.

    3
    « A little too much now »

    Sadly the hotel is becoming for the area over priced and what it has to offer can be matched by others and this year topped. Rates have gone to far for what it offers and reservation agent did not point out renovations and noise associated with it. Also the room we though we booked was not available we found out at check in

    4
    « Ocean Front is Amazing »

    Older hotel, but currently undergoing some renovations - which were not disturbing at all. Front desk staff was a little aloof, but the rooms are clean and comfortable and the housekeeping folks are attentive. Hotel is very easy to find when coming on to New Smyrna Beach and the ocean/beach access is easy.

    4
    « Great at checkin but »

    Lyle at check in was great and the evening went fine but the breakfast the next morning upset my wife because they were unprofessional. By the time she got her food it was cold and all she wanted was for them to bring it to the room but pay for it first.

    5
    « Best breakfast on the Ocean »

    Non smoking hotel, on the water with sleeping area separate from kitchenette. TV in both areas. 2 steps that have a light but at 3 in the AM half asleep heading to/from bathroom can be tricky. Breakfast was awesome! 2 adults, coffee, juice, eggs, potatoes,bread and meat under $25 with a view of the Atlantic Ocean.. same meal at a local greasy spoon (Mel's diner, not the chain) was $23.

    5
    « Very clean and wonderful staff »

    I always like this hotel for it's clean rooms and very friendly staff. I'm normally just there at nights to sleep and leave all day but I find that it is generally very quiet and always easy to reach someone if I need anything like additional toiletries. Will definitely stay here again.

    5
    « Beach weekend »

    Loved this hotel. Nice beach location, clean property, and friendly staff. Room had a balcony with a nice ocean view. First time to New Smyrna Beach. So glad we chose this hotel. Traveled with 3 teens and everyone was satisfied.

  • 3
    « will be back »

    nice place to stay for a few nights at the beach. Walking distance to Flagler Ave. The restaurant serves an enormous delicious breakfast. Staff very friendly and will try to fill full your requests. The swimming pool is very small and not enough lounge chairs around the pool, Over all nice place to stay at the beach and enjoy local attractions.

    4
    « November getawsy »

    Stayed one night after a cruise . Perfect location on the beach .. Walked to restaurants and cocktails on the balcony overlooking the ocean . Wish staff was more friendly . Third visit and they just seem unhappy . Booked today to return in March with family and new staff at desk was very nice . Wish they all were happier in their jobs ! Perfect location over rules grumpy staff . Nice , clean room as well

    5
    « One of my favorites! »

    This hotel has been very good to me. I visit town quite often and when I'm not staying with family, this is the place I go. Their rooms are always clean and the service is always wonderful. I think I've stayed here at least 7 times and have never had an issue that I can recall. If you are lucky enough to get a room with a balcony you get to enjoy some amazing views. There are also some great restaurants right across the street that I highly recommend. Wonderful hotel and highly recommend.

    5
    « Great Place to Stay for a Few Nights or for a Week »

    I was so surprised when I saw my room, which turned out to be a suite! I had a 1 bedroom (2 full beds) suite with a balcony that opened out to the ocean. It was fabulous! Lots of space and clean. I strongly suggest this hotel! I stayed in room 406 and highly recommend these rooms!

    5
    « perfect weekend »

    We stayed for the weekend for my birthday,everyone is so nice including the maids as we passed them in the hall ways,room was gorgeous,we picked suite room 705,separate bedroom and living room with view of ocean and sunset.there were four of us,only has double beds in this suite but still worked out well as beds were very comfortable,with great down comforters.pool was kept clean and nice area around it.perfect area close to Flagler ave where everything is happening.nice walk on beach and not to busy,weather played out perfect as we still got a little sun for the short time we layed out.All in all perfect weekend.

    4
    « Great for one night »

    Traveling through the area. Located on a very busy road, but off and traffic was not noisy. Basic rooms, basic breakfast. Stayed here because the rate was the best in the area. Rooms were clean and well appointed.

    3
    « One our favorite places to visit. »

    We have stayed at this location more than 20 times over years from the days it was a Holiday Inn to today's Beat Western. Property is a bit dated, but you can not beat the location. They are making improvements- need new mattress in many rooms. Try to get 715 or 515 for best views.

    5
    « vacation »

    the room was great and the view was worth every penny. I was not expecting to have such a great room with the view that we had. The price is the only reason why i choose this hotel and is the reason i more the likely with choose it again. my wife love this place the only thing she didn't like was that she could not smoke anywhere but under the car port or in front of the building that was the only inconvenience but beside that we look this location.

    2
    « Needs Upgrade »

    This hotel need to be upgraded. Great location but the room need to be remodeled, from linens to furniture. I requested a late check out and was granted a half hour. I have never heard of a hold hour, I am used to and hour late check out. When I went to the front deck to check out they told me they had already check me out.

    5
    « Room With A View »

    We stayed on the 8th floor overlooking the pool area and beach. The room was very clean and the balcony was private. We ate in the restaurant for breakfast and the food was excellent as was the service.

  • 4
    « Best Beach-front Hotel in New Smyrna Beach »

    Recently renovated beach-front hotel offers exceptional access to the beach and easy walking distance to shopping and dining. We live in Orlando FL and find the Best Western Hotel in New Smyrna Beach a great weekend get-away. There is dining on-site and a number of great restaurants nearby. We love the ocean front units with private balconies!

    3
    « Good location, rooms disappointing »

    We stayed here for 3 nights in October. On first approach the hotel is well situated right on the beach. Pool is small but again overlooks the beach and is nice enough. Hotel lobby looks modern and fresh. The room was a disappointment. We had a 2 bed suite with kitchen area. The facilities themselves were fine, but the rooms were dark and dank. Decor is very dated, and the brown colour scheme does nothing to add any light to the room. All the rooms have a sea view and balcony which is a really good thing as I had to sit out on the balcony, for coffee/breakfast each day just to get out of the depressing room. It was fine for a couple of nights as we were visiting friends in the area and so spent very little time in the room anyway, but I would Not stay here again.

    5
    « eric »

    great place to stay and excellent staff.great view of the ocean and beach.house keeping staff were excellent.would recommend this hotel that are looking for a great place to stay.good for families as well.

    5
    « ABSOLUTE PERFECTION ?? »

    I cannot put into words how wonderful this hotel was. Absolutely spotless! Fantastic customer service, so kind & helpful! We are a family of 4 who were stopping in on our way to Disney World...We drove 10 hours over night to get here...arrived at 7:30am just in time for the sunrise and we were able to have early check in at 10am!!! Got a quick nap and went out to enjoy the gorgeous beach. Found a wonderful place for dinner and got such a fabulous nights sleep before departing for Disney the next day. I would absolutely stay here again & look forward to coming back for a longer stay!

    5
    « Great location and excellent accomodations »

    Breakfast in the restaurant was a highlight of our stay. Beautiful view and a very well prepared meal. After a two mile walk on the beach, we were ready for it. This Best Western seemed newly renovated and the staff was warm and friendly. Beach access was simple and the pool was inviting, though we didn't have opportunity to enjoy that amenity.

    5
    « Wedding Wonderland »

    We were there this past weekend (10/16-10/18) for my niece's wedding!! My husband and I were married there back in April and she loved it so much she decided to get married there as well!! Lilli Sheller is the best assistant with a wedding that anyone could ask for and Connie Flanagan is a magician when it comes to getting the things we need!! We were completely happy with everything we had and the staff service in the restaurant (Cory and staff) were fantastic the night of the reception!!! Could not have asked for anything more!!! We will always stay here anytime we are in New Smyrna Beach!!!

    5
    « Great location, beautiful views »

    Stayed here for bike Octoberfest, such a great view, and value. Only 20 mins from Daytona beach and the activities. Room was clean, and complete with a full size frig, microwave,king bed, ocean view. Did have the breakfast on site one day, hard to find in the hotel, and bland, don't bother. The entire hotel was immaculate...added bonus under the hotel,parking for the motorcycle... Tons of spots for dinner and breakfast...we will be back

    5
    « Excellent Customer Service »

    I have stayed at many, many hotels in many large cities. I have stayed at a hotel resort and my room wasn't as nice as the room I had here. The layout was incredibly spacious so you didn't feel like you were crammed into a small hotel room. We had a double room on the 2nd floor. We literally had a bedroom and a living room area that was completely separate with the bathroom spaced away to make it seem more private. The hotel staff was so kind and quick to help when I had an A/C issue. They even moved my belongings for me when I had to move rooms but had to be at the wedding I was photographing. It's situation right on the beach with great views. The parking lot fills up quickly but there is a parking garage under the hotel that we utilized.

    5
    « LADIES GET A WAY WEEKEND »

    Linda checked me in and she remembered me from when I made my reservation and she had everything ready. Vera the maid on the 6th floor was awesome she took good care of us ladies. Maintenance staff was fast and efficient Waitress at the restaurant was so sweet and remembered our beverage order from the morning before... Great place to stay...

    4
    « Our Quick Getaway Place »

    We live in Sarasota Florida on the Gulf Side. Actually to be honest we live on the water. How ever I am a strong believer in just getting away for a "change of venue" every now and then. So just about a 3 hour road trip across the state is New Smyrna Beach. We have stayed at this Best Western once before and we will be going back when ever we need a weekend getaway to hit the re-set button. Places right on the beach there is really not a bad room and for Ocean Front with a private balcony the price is right on the spot. Their in House Restaurant has a wonderful Breakfast menu and room service is reasonable. Also there are Places to eat and drink all with in Walking distance or just a short car ride away. I can not say enough about the staff there from Housekeeping to the Management. All very personable and friendly. We feel safe parking our vehicle in the 24 hour secured underground parking and I will add that the website photos for the rooms do it no justice. Very nice well kept and not a single complaint. We will be back and I strongly suggest this place for any couples looking for a nice quiet weekend beach getaway.

  • 5
    « Best Western, NSB »

    Good accessories in room, including a regulation refrigerator, a 1100 watt microwave, and a HD television set. The view is of the ocean and the beach. They also have a regular coffee maker and a full set of dishes (for four). For being located on the beach, they tend to have ample parking.

    5
    « Always a pleasure!! »

    We always stay here for a few days when vacationing in Florida. The location is right on the beach and close to everything. The layout of the 2-bed, 1 bedroom suite is excellent. The kitchen is spotless and new and the 2 televisions are really nice. We will be back!!!

    5
    « Clean and oh so ECO-GREEN!!! Three cheers!! »

    After one month on the road, our last night's stop was at New Smyrna Beach so that it would be convenient to visit some friends nearby. I was longing to stay ON the beach and the TripAdvisor app defined this Best Western as fitting my daydream and our budget. Although it was an extremely busy reception area, the staff there were as pleasant and patient as can be (even with somewhat rude and impatient guests). Kudos to them and their training! We were installed in a beach-view room. It was HUGE. It had a wonderful view. It had a kitchenette including a full-size fridge and freezer (we had some BBQ from the previous stop that required a freezer), a great balcony facing SouthEast. IT WAS IMMACULATE!! One thing that REALLY impressed me was the A-frame sign on the dinette table. "From May 1st through October 31st ... Guests are encouraged to keep your drapes/blinds closed beginning at dusk. The Hotel has removed all balcony lighting Pool lighting has been lowered to deck level Parking lot lights have been shielded Please do not touch or interfere with nesting seat turtles. Best Western talks the talk and walks the walk. I was blown away by how seriously this hotel respects not only their two-legged customers but all beings that they come into contact with. Best Western deserves accolades for their conscience effort to preserve the beach and the creatures of the ocean but also for setting the standards in their community. Yes, we will definitely return. Three cheers for the management and everyone who participates in their eco-effort.

    5
    « Quite pleased »

    We have never stayed at a Best Western We were pleasantly surprised with our experience. The room was larger than we usually stay in, accommodating our family of four nicely. The location is right on beautiful Smyrna Beach. The staff was lovely, helpful without attitude. We will return soon

    3
    « Awesome View »

    We asked for a high floor & request was met. The room (standard two double beds) although drab & dated, was clean & huge. The little kitchenette was great, but still no kettle! Why do hotels not cater for those who do not drink coffee but would like a cup of tea made with 'boiling' water?? Good job I always take my travel kettle with me! The other issue was nobody mentioned the renovations when we booked. This was not known until we stepped into the lift to go to our room. There was an A4 sheet of printed paper saying Please Excuse Us while renovations were taking place. OK jobs have to be carried out, but drilling within 6-10 feet of trying to relax around the swimming pool one morning???The noise & dust was unacceptable so after it started to drizzle with rain ,I left.

    4
    « Loved New Smyrna Beach »

    I loved New Smyrna Beach Florida. The weather was perfect and the locals are very welcoming. Really good restaurants nearby and the food was excellent as well. October was the perfect time to visit and beach as very nice.

    5
    « New Smyrnia »

    Hotel was wonderful as usual. Friendly staff. We have stayed here before. Very clean. Kitchen area really comes in handy. Good restaurant. Wonderful view of ocean. Walking distance to lots of shops and restaurants.

    5
    « Clean, beachfront hotel! »

    What a gem, spacious suite with balcony for viewing the sunrise. Location was great, several restaurants within walking distance. Staff were friendly and very helpful with any questions. Definitely will stay here on future trips to area.

    3
    « Nice Beachfront - walk-able to dining and shopping »

    This is a moderately priced, geographically desirable hotel. The staff was great, the room was adequate and very clean but it did have a musty smell. We booked because it was a suite and we were there with our 9-year-old son and wanted a little privacy. This worked well. The room was spacious and had a fridge, microwave, 2 flat screen nice TVs, and a balcony overlooking the ocean. If not for the smell, it would have been an A+++ for the price. Still, a nice property that we would definitely book again. The location is a short walk to Flagler Avenue, where there are many restaurants, shops and nightlife. We walked home after dinner along the beach. Really nice.

 

Getting to the hotel ...

All directions
·From: I-95 south. Take Exit 249-A then go east on SR-44 four miles to the ocean. The BEST WESTERN New Smyrna Beach Hotel & Suites is directly on the beach. ·From: I-95 north. Take Exit 249 then go east on SR-44 four miles to the ocean. The BEST WESTERN New Smyrna Beach Hotel & Suites is directly on the beach.