BEST WESTERN Plus Marina Gateway Hotel,  National City

4.5/5  - based on 577 guest reviews.
800 Bay Marina Drive, 91950, National City, United States - See map
+1 619 259 2800 +1 619 292 2358

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
See more
TripAdvisor Traveler Rating
based on 580 traveler reviews
See more comments >>
Photo gallery :
The BEST WESTERN PLUS Marina Gateway Hotel is a brand new hotel, with 149 rooms and 24 suites all nicely decorated and equipped with the latest technology that a savvy business - leisure traveler expects. Our hotel is located off Interstate 5, just minutes away from San Diego's best attractions. Some of the attractions are Sea World, the world-famous San Diego Zoo, San Diego's Padres Petco Park, Charger's Qualcomm Stadium, Balboa Park, beaches and much more. The BEST WESTERN PLUS Marina Gateway Hotel's rooms are accessed through interior corridors, some rooms with private balcony. Our hotel has a restaurant and sports bar on site for guests to unwind. Some of the amenities the hotel has to offer include a meeting room that can accommodate up to 250 people, outdoor pool and spa, fitness center and guest laundry facility. Free ample parking is available for hotel guests. Hotel shuttle service is available to and from the red trolley station for easy access to downtown San Diego and other local attractions. Enjoy your stay.

See rates and availability

 
Room 1

Guest reviews


in partnership withtrip advisor img
based on 580 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
302
Verygood
 
196
Medium
 
52
Poor
 
20
Horrible
 
10
Business Business 96
Couples Couples 152
Family Family 223
Friends getaway Friends getaway 54
Solo travel Solo travel 31
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus Marina Gateway Hotel,National City
  • 2
    « Easy access to freeway, nothing is around though »

    I chose this hotel from high rated reviews I read. This was my Thanksgiving treat (for myself, solo trip, just to relax and unwind?) and this 2 nights/3 days trip to this hotel did not fit for my purpose. Hotel itself is nice, quiet from crowds and city, and very easy access to freeway (interstate 5). If you plan to do lots of San Diego sightseeing, this hotel should be great. Also ?Free Parking? is great! (that was one of the reasons I chose this hotel). Staying San Diego downtown hotels with $30 plus / night parking fee is a log, so free parking is really appreciated. From the review, I thought I read, this hotel had Coffee machines every floor, but I guess that was discontinued, bummer?.That was another reasons I chose this hotel, but I did not see any free coffee. I am a huge, major coffee drinker, and easy access to coffee is a must. First morning, I drove all the way to Starbuck just to get coffee, and saw this hotel put out coffee machine only in the morning (right? I was not informed so I did not know!) but one machine near front desk, with long lines with people waiting to get a cup?.well, it did not work out for me anyway. My room coffee maker did NOT work properly! It took forever and my room was filled with terrible ?burned smell?, was not good. Small refrigerator was in a strange location (right behind the door) and it was inconvenient to open/shut. I did not think that was the right place for the fridge. Also somehow, I thought they should have the ?Freezer? part, and I purchased a couple of ice cream bars to enjoy later on, but well, this fridge did not have freezer section on top, so my ice cream pops were all melted down, and I ended up throwing everything away ($10 gone). In room coffee tasted quite bad, and as I said, the machine did not work. First of all, when I reserved the room via Hotels.com, I specifically requested the room with Patio. And I did NOT get that. I did NOT have any kind of view, other than ?Roof? view??? I was very disappointed, actually in the tub, more than disappointed about this. First day, I went to use Hot Tub. 4 or 5 very young kids were playing in hot tub and going round and round, and kept on asking me to move. Also they kept shutting down the jet. Eventually it stopped working, so I just left. Bad experience. Also the tub was ?DIRTY!!!!? There was all kinds of heavy yucky stuff stuck around the tub (inside) and it was so nasty. The tub definitely needs to be cleaned up for safety (health risk?) It was that dirty. 2nd day, I also stopped by the tub during the day, when no one was around. Well, there was no towel available, so I tried to get attention from anyone who were working at the hotel, asking for towels, was not a good experience either. I used fitness center. They did not have my favorite machine (stairs), also Stationary bike did NOT work. It was not even hooked up with the outlet. I was so thirsty during the work out, so I wished there were some kind of water service there?.I was going to use the fitness center on the last day, but I did not because of broken bike and no water?.Room was clean, cozy. Bed was nice. My room was somehow, forgotten from house cleaning though!!! I left the room in the morning hoping, they would clean while I was gone. It was not done, so I also left the room in the afternoon for a couple of hours, again, hoping they would clean, so that I could relax for the rest of the afternoon. When I finally got back to the room around 4:30pm, it was not cleaned. So I gave one more chance and waited a bit?.I finally called the front desk and asked when could I have expected the clearing. Well, I was informed that house keeping folks were already left and I could get some clean towels!!! I was so upset, and asked, ?so that means my room was forgotten???? then front desk told me that there might be still some people who could clean and would send someone?.I was not happy for this whole thing. It was not professional and acceptable in my opinion, since I was paying for the room. So I had to leave the room from 5pm again, sitting outside with the magazines, but it was so dark and I could not even read. This missed house cleaning was really a bad part of my trip this time. The best thing happened during this stay, this morning (last day of my stay), I went to get the coffee (since I learned there was a coffee in the early morning) around 7am. This nice, wonderful lady (another hotel guest) kindly started to talk to me. She made my day. Thank you. Nice, clean hotel in a quiet location. But NOTHING is around (nothing in walking distance), no views. Dirty tub, forgotten house keeping?.for the person like me, wanted to get away for Thanksgiving (solo) just to super relax, it did not serve my purpose, and I don't recommend for those who would just go to relax.

    4
    « Relaxing stay »

    This Best Western is a great hotel for those who prefer to be somewhere between San Diego and Tijuana. Nice location not to far from the trolley line that can take you into San Diego or down to the border. The facility over all is clean and the staff are courteous. The hotel is quiet except for on the weekends when the bar and grill next door has a band outside on the patio. If you don't mind a little music then you will be ok. Always try to get a room with a balcony by the pool. Balconies are spacious with lounge chairs for sunning and a patio table and umbrella set up for those who prefer to stay shaded.

    4
    « Comfy, clean, good service »

    Really good staff who were very helpful when we needed info on San Diego or needed a plaster (band aid). Hotel is not far from the trolley line, has a small pool, gym and guest laundry. There's a diner/bar close by where there is a 15% discount for hotel guests. Would recommend.

    4
    « Excellent Hotel for Leisure or Business »

    The hotel is located in National City just off the highway in a somewhat industrial area of town. Nevertheless the property is new and maintained very well. Check-in was very efficient and took less than 5 minutes. I was given a room on the ground floor near the back of the building - very convenient as there is a side entrance making it easy to park and move stuff into the room. I was a tad afraid that a ground floor room would be noisy, especially since it was Saturday night and Goodies Bar was booming music. This was not a problem - some minor chatter outside but nothing overtly distracting. I guess if you're a super light sleeper request a room on the upper floors. The standard king bed room was well appointed, nice sized bathroom with lots of towel, large bed, good furniture and working space. Internet was decent speed for a hotel and free. Only drawbacks is that there is no breakfast included, but thankfully there are plenty of choices in the area. About 5 minutes away by car, there are about 4 or 5 fast food places, and 10 minutes away there are several malls and restaurants. Downtown SD is about 20 minutes away by car on the highway. One knock I have with the hotel is that housekeeping comes quite early ... they seem to like to finish cleaning the rooms by about 11AM - Noon (perhaps this is because I was on the ground floor). One day, they did miss one clean up because I left around 10:30AM. Nevertheless subsequent cleanings were done well and everything was neatly made. I got an excellent price on the room and I am very happy with the hotel. Would recommend to others for family, business, or other travel.

    4
    « Comfy Beds, pleasant stay »

    Stayed here for 2 nights with family, had a 2 double bed suite! the room was spacious with ample space for 3 people to move around easily! the bathroom was modern with marble tiles and big enough to move around also! the beds were comfy, clean and the room smelled clean! how it should be! the property does have a pool and a fitness center! sadly no restaurant! but there is a bar/restaurant within walking distance of the place if you need to grab a bite. one negative aspect of this hotel is that it is not centrally located, it is about a 10 minute drive into downtown or where the heart of San Diego is! so commute can be somewhat of a disadvantage! but overall if that is not an issue then this place is great for short stay near the city.

    3
    « Nice large, clean room, but be wary of Friday night music »

    Had a very large room that was nice and clean. The restaurant next door had a band on Friday night that we were told about. They were supposed to stop at 10:30, but it was more like 10:45. Luckily no kids and we weren't overly tired so we just stayed up until the music stopped. If you have kids or need to go to bed before 10:30 request a room AWAY from the parking lot when you reserve your room. We also couldn't get the A/C unit to work in our room, but didn't ask for it to be fixed.

    4
    « Clean and friendly staff »

    Spacious and clean hotel. Came with a fridge and a microwave. Very friendly and informative staff. Staff told us best places to eat. In an industrial area. The marina aspect should not be included in the advertisement of the hotel. There are no marina views and the marina is a minimum of 15 minute walk from the hotel. When u get to the marina it is basically a military base and you cannot get close to it or enjoy views from the water. It is close to an in and out, starbucks, and Chipotle.. within walking distance.

    1
    « Loud music!! Rude staff!! Don't stay here!!! »

    Hotel looks nice as you enter, but that is where the nice part ends. Upon check in was told the hotel was sold out, so they were putting my family with a young child in a room facing the bar that had a loud concert going on and they would be playing music until 10:30 pm. No choice to move to a quiet room that night. Just this is what you get and deal with it. Upon entering the room it wasn't just loud it was like having a concert in your room. I could hear word for word all the lyrics of the songs and what people in the crowd were shouting. It was so loud you couldn't even hear the TV or try to have a conversation. No way anyone including my child could go to sleep before 10:30 when the music was supposed to stop due to the volume of the music. The base shook the room. Then music also went past 10:30pm. I called to complain about the noise level and how inconvenient it was and just got rude treatment by the desk clerk (young male), who did not care and had no concern about the loud music. He just said things like "I don't understand how it is inconvenient?" and "we told you at check in." Yeah, we were told at check in, but had no choice to change rooms. It was more of here is going to be the worst hotel noise ever and deal with it. He had no solutions other than if we came before noon the next day they might let us change rooms. Wow, so put my morning plans on hold, pack up my luggage and maybe get to change rooms. In the morning I did go to the front desk to inquire about changing rooms and was told they didn't currently have rooms, but I could pack up my stuff and they would hold it in storage and move it into a room later. Again, very inconvenient (but apparently not to the prior nights desk clerk who doesn't understand inconvenience). The desk clerk in the morning Zoe did at least seem sympathetic and tried to help more even though her solutions were not better and were still inconvenient. I would have been less angry if I had got here the night before. However, she did promise to sign me up to Best Western rewards and add enough points for a free night stay and guess what she signed me up and added 0 points. So no free night added for my horrible experience and rude treatment. So, now I will just get annoying Best Western emails to keep reminding me of the horrible experience. I have stayed at many hotels and many Best Westerns and this was by far the worst even. Stay away from this hotel if you like quiet and sleeping. Its the Russian roulette of hotels. Maybe you will get a quiet room like others have and maybe you won't. Maybe you will get a concert in your room. Maybe you will get a helpful concerned desk clerk and maybe you won't. You will get a rude uncaring one. Don't stay here!!! Note: I stayed at another hotel for 3 nights prior and they will be getting a 5 star excellent rating for quality and service! We went from an amazing hotel stay to the worst ever!

    5
    « San Diego Business »

    I highly recommend this hotel. The rates are reasonable & the hotel has a good lobby experience and the rooms are just as good. I've been in hotels where you have a good lobby presentation but the rooms are old & run down. It's clean too! Their restaurant has excellent food & the prices are medium range but ample. We've stayed here 3X's already and we're coming back next year. It's a perfect location for us...close enough to go into Baja and close enough to visit Downtown SD and the Seaport.

    4
    « National City Trip »

    Exceptionally clean hotel. The lobby, rooms & common areas were well kept & clean. Free parking.. Nice pool. Great for family & kids... Staff was professional & courteous. Great job to staff & management. Would recommend...

  • 4
    « Comfortable stay »

    Booked this hotel through a travel agent and everything went smoothly. Comfortable clean room, with good staff. Restaurant across the parking lot was not good but other then that it was an enjoyable experience and I would recommend this hotel.

    4
    « GOOD WITH ATTENTIVE STAFF »

    We were really welcomed and assisted by Francesca on the front desk, someone who helped us with directions, solutions, and suggestions, every time we needed any in our three day stay. Friendly staff in general, being Manny very attentive in our check out. Huge, comfortable room, equipped with microwave and fridge, which provided us with the infrastructure to prepare quick meals. The only downside, at least in our room, was the shower that didn't run enough water. This hotel is set in a good location from which we could get fast and easily anywhere we wanted. Definitely would stay there again.

    4
    « It is south of downtown »

    I did book this hotel for a conference downtown. Using the trolley it took me an hour roundtrip to the hotel. So the location was a little bit of a bummer for me. Overall the hotel was nice and the staff was great. I will admit that the walls were thin. I did wake up a couple of times during the night due to noise, plus during the evening I could hear the TV of the room next door. Even with these slight minuses I would stay at this hotel if I was in the area again. The price was right and the location to the trolley did make it easy to get around if you took the time.

    5
    « Twitch Con 2016 »

    Came to stay for Twitch Con 2016 and it was a great stay. Rooms are clean and staff was friendly. Would highly recommend staying with kids. Great pool and hot tub. Restaurant is also great for coffe in the a.m. And then for dinner at night, with live music. Oh and you get 15% off with your room key. The convention center is about 10 minutes away.

    2
    « Good but could have been better »

    Great location, service and staff but the AC in our room was really loud and it would randomly turn itself off all the time. Our room would also randomly shake in the morning, I'm not sure if there was because of an ongoing construction downstairs but it got frustrating after a few days. Overall, there were a few positives but I don't see myself staying here again.

    5
    « Great Hotel!!! »

    Nice clean hotel located literally right off the freeway. Nice thick windows so you don't hear traffic. No breakfast but a nice little industrial K-cup machine in the lobby with like 10 different choices of drinks. Free Parking. A Restaurant and bar next door. I heard they give you 10% off food. I only had drinks and THEY DO NOT give 10% off drinks. Room also had a fridge and microwave. They do have vending machines on every floor, but only drinks. That's the only complaint I guess. They should have vending machines with chips and candy as well me thinks. I liked this hotel and would definitely stay again.

    4
    « Hotel »

    Excellently situated - fast access to the City of San Diego & all the attraction .Hotel room was clean nicely furnished .Staff was very helpful providing information about near by sightseeing * maps * bus services Amenities supply poor good value

    4
    « Great clerk, Zoe. »

    So helpful. Hotel was clean and seemed very safe. Close to I5 so travel was very easy. Zoe was very helpful with "locals only" insights! The pool was warm. Starbucks and in n out were convenient. A little off the beaten path from all things tourist but easy enough with the closeness of I5.

    5
    « Conveniently located and clean »

    We enjoyed our stay at the Best Western Marina in National City. The staff was friendly and informative. The rooms were clean and comfortable. Wifi was easy to access and the amenities were great as well. We would definitely stay here again !!

    3
    « Great Staff »

    We needed to travel during the fall school semester and even though I brought all of the study material I needed I wasn't prepared as I thought. I showed up at the front desk in a panic needing to make some copies of histology slides from my textbook. Zoe was extremely helpful and willing to make all 10 of the copies I needed. She really saved me. There is so much to learn in this class and missing out on the few study days I was in San Diego would have been rough. Thanks again Zoe and the rest of the staff.

  • 5
    « Great Deal! »

    The price is very accommodating for the area. It's in a great location....you can get to just about everything within minutes! Very nice and clean. ZOE, the front desk attendant, is absolutely wonderful! We loved our stay there....would definitely stay again and recommend it to friends and family!

    4
    « Beautiful room, but the view? »

    Make sure you ask where your room is. I had 306 and had a lovely view of a building. I was there for four nights and you think I would have warranted a better view. Other than that, the room was beautiful and the staff very friendly I do wish they offered continental breakfast, as the restaurant next door was so slow.

    5
    « Hidden gem is what I call it! »

    Great location and very nicely kept hotel in side and out. There are restaurants around and it's not hard to go down the street to find food anytime of the day. Great way to get on and off the HWY and not far from the outlet near the boarder. It's usually 10-15 mins to any tourist attractions in the area. Coffee station in the morning is a nice touch, would've been nice to offer fruit or cookies as well since there's no complimentary breakfast. We usually get free bottle of water in room in any of the plus BW we've stayed before, again something nice to do for those who are BW members. It was a perfect stay regardless, use the pool and gym it's kept clean and neat.

    3
    « Good Location »

    The hotel is in a good location with easy access to the freeway. The gentlemen who checked us in was very welcoming and informative. Our room was quiet and I love that the room had a sliding door because it gave us easy access to our car in the parking lot. The room was spacious and I love that we had access to two TVs. My biggest disappointment was the bathroom. One of the bath towels was torn and there was mildew between the bathroom tiles in the shower. I would stay here again, but housekeeping and management just needs to pay attention to room details.

    5
    « nice\\relaxing stay »

    perfect locaton off I-5,very nice staff,very helpful,very nice lobby\\meeting area,very nice smelling,nice rooms,very clean bathroom, worst for me were the pillows(too small),the bed was very comfy, restuarant next door(goodies bar/grill)very good food,music on weekends, lot's of parking space..a/c unit a little noisy

    5
    « Im coming back »

    I enjoyed my time here without any incident. Very relaxing and convenient location. I am very happy and will definitely return to this hotel. Came for my honeymoon with my husband and we do not regret. Highly recommend. Thank you Best Western PLUS

    4
    « Nice hotel »

    The hotel kept very nice and clean. The staff was always helpful when needed. Location was a bit further than expected but you can get to any part of downtown within around 15 mins. Using uber pool will cost around 8-15 bucks a trip. The hotel doesnt provide breakfast like most best westerns do but do offer a 15% discount to the restaurant next door which have very good breakfast and good choice for dinner and happy hour drinks. Also less than 5 mins away walking from In N Out and a dennys down the street. The rooms are clean and beds are ok and comfortable. There's a train that runs through the back of the hotel but only heard it in the mornings around 10 or 11 and just a couple of times, so dont worry about being woken up late at night or early morning.

    5
    « San Deigo trip »

    2nd time to stay here at this hotel, close to everything and also near a metro transit line. Very clean and relaxing stay. Pool area was clean and well kept. Would highly recommend if visiting San Diego.

    5
    « Great Hotel »

    This hotel was easy to find good location. Pleasant, helpful, professional staff. Rooms are clean and comfortable. Has a nice restaurant on site not owned by hotel but they give 10% discount if you show your room key.

    4
    « excellent hotel choice »

    we stayed for one night, never had the chance to explore the whole hotel and its facilities. we were welcomed by jeff at the front desk. good service, very quick check in and check out process. he'll take the initiative to provide you with all the information about the hotel and the recommended places to visit around the area without even asking him. i was provided with the list of places with the address and driving directions. the room was great, spacious enough for the 3 of us. very clean and comfortable bedding. there was sufficient bathroom supplies and clean white towels. there is a coffee maker, coffee making supplies and small refrigerator. there is flat iron & ironing board. there are plenty of parking spaces available free of charge. the only complain i had was that in the morning, 2 staff from the housekeeping department knocked our door at 2 different times to do the cleaning. i believe the housekeeping department should be briefed on the departure dates of the guest so they can schedule the correct time when to clean the room instead of bothering the guests in the early hours of the morning. i brought this issue to the front desk, they apologized and assured me that important information will be communicated to the concerned department. generally, this is a very good hotel and will still stay there if i ever go back to San Diego.

  • 4
    « Nice Hotel »

    Nice hotel with average rooms. Location is near the base which is a plus. The restaurant near the hotel offers a discount during your staff. The restaurant has average service and food. The service was EXCELLENT. The complete staff has extremely helpful from check-in to check-out.

    2
    « Surprised by all the positive reviews »

    I've stayed at Best Western Plus Hotels in the past, this one is extremely disappointing. The bedding was dingy and I question if the sheets had any been changed. It's located in an industrial area, so lots of traffic and the walls and windows are not well insulated. I've had quieter rooms near airports. In the wee hours of the morning, I could hear a passing train, a baby crying in the hotel and a passing motorcycle--in that order. It's better suited for a business traveler or those who will be out and about most of the day/night and just need a place to sleep. As I type this, another motorcycle howls pass my window. If I'm ever in this area, I won't stay here again.

    5
    « Fantastic Hotel off the beaten path! »

    We stayed at this hotel for a girls weekend out of the heat of the Arizona Desert. What a gem it was! We frequent San Diego and often stayed on Hotel Circle. The hotels there are busy and charge for parking, and while convenient, don't live up to the price you pay. Marina Gateway is right off the freeway, far enough south of the city to get out of the busy tourist traffic but just a small drive to the main attractions. The hotel is in an industrial/navy location and it felt clean and safe. Just on the other side of the highway is some places to eat, like Denny's, In and Out and Jersey Mike's or you can try Goodies right there in their parking lot. A little pricey at $16.99 for a breakfast buffet but they offer a great menu and good food. The executive suite room was very clean, well equipped with a microwave and fridge. We had a private balcony, equipped with two chairs to sit and enjoy the ocean breeze. The bay is close to the hotel, but our room was facing the highway and parking lot, with a small view of the bay from the right. The room was mostly quiet, however, Goodies had some loud music going on that you could hear late into the evening. Beds were firm, you may find them slightly uncomfortable but that is subjective and can't accurately be reviewed. Parking is free! And there is ample parking available! Well lit lots and all around the hotel made it very easy to park, even at night when most guests were in. They also have a nice pool area, a bit small but heated for year round swimming. The gym offers a few machines and free weights. The highlight of the stay was the service. From check in to check out we encountered several employees who treated us so kindly and with great respect. They offered us suggestions on places to see and eat and even walked us out to the fliers to hand us directions. Above and beyond! We will be staying here from now on for all our San Diego adventures!

    5
    « Great choice in San diego »

    The hotel feels very clean and the heated pool is really nice. We have really enjoyed our stay. The parking is free and easy, convenient location, close to highway. There is no free breakfast. The heated pool is above 80 degree and the hot tub temperature is good as well. My kids really enjoy the pool and the pool temperature is perfect. The restaurant 10 meters away is very convenient, it has life music some dinner night and we see people are dancing with the music, brings a vacation mood. They also provided a crib for small kids. The crib is OK.

    4
    « Great option for a visit to San Diego »

    Literally a minute off the main freeway makes this hotel a great springboard to explore San Diego at a lower price than similar hotels in main areas. Actually getting to this hotel is easier due to less congestion which we experienced often in the city. The rooms are spacious, clean and staff seem friendly. Plenty of free parking. There is NO BREAKFAST but there is a complimentary take away coffee service in the mornings which can boost your morning. Next door is GOODIES CAFE which offers breakfast and other meals along with room service. Show them your room card in the restaurant and you'll get 15% off your bill. TIP : in the evening the pool area can get rowdy and there is live music across the way at Goodies cafe on weekends so if you are after a quiet stay, request a room away from these areas. I would suggest the rooms facing the port.

    5
    « Best Best Western Hotel ever »

    I enjoyed my stay at Best Western Plus Marina Gateway Hotel in National City, CA. The facility is new, clean, well kept up and beautifully landscaped. The rooms are spacious, pleasant, quiet and comfortable. Family Friendly. Great place to relax. Nice pool and exercise room, a pleasant place to walk around and enjoy the views. A short walk to several restaurants. I highly recommend this hotel for business or pleasure.

    4
    « Good »

    This was a decent hotel. Check in was nice and quick. The elevators were broken and only one worked so that took a while. Other than that there's a restaurant right next door that is decent. The room was clean and comfortable.

    4
    « Nice stay! »

    Always enjoy our stay at this hotel. Staff friendly and accommodating! Clean and comfortable rooms. Free parking - always a bonus! Restaurant on site - convenient! Short drive to other restaurants and markets. Not far from border as well as other San Diego attractions!

    5
    « Cannot go wrong with this choice »

    Although this hotel is a little pricey for most Best Westerns I have stayed at, it is worth it. The appearance of the hotel is very nice. The staff are all very pleasant and helpful. The double queen I stayed in was large enough and everything I required was available. Even though they serve no breakfast, the Goody's Pours and Grill, on site, had a really fantastic buffet brunch on Sunday, with many selections to choose from and at a very reasonable price. My wife and I stay at many Best Westerns throughout the year and I must say that the Best Western PLUS Marina Gateway Hotel is the finest we have ever stayed at. Totally satisfied. By the way, access to Padres games during the rush hour was a breeze as we were going against the traffic and it was just 12 minutes from the hotel to the Padres Parkade parking, 1 block from the ballpark. Also, I might add, that arriving here from Arizona on I8 is a breeze by taking the 125/54 loop around the SE side of town. We avoided all of the traffic congestion in San Diego.

    5
    « Great Hotel and Price »

    I booked this hotel for my stay during Comic-Con 2016 (Jul 20-25th). From the beginning to the end of my stay I received nothing but helpful and friendly service. This also includes when I called days earlier to ask a question about my reservation. Friendly service over the phone. My room was comfy and clean. And after walking around downtown San Diego in the heat, coming back to a comfy and clean room felt wonderful. I only wish I had taken advantage of the heated pool and also the workout area. The restaurant next door, Goodies, was fine. Good food. And In-N-Out was down the street. Drive to downtown was less than 10 min. I would say the only downer was maybe wishing a gas station was slightly closer to the hotel. But that's nothing. When I come back to San Diego, I would stay at this hotel again.

  • 4
    « Bes Western National City »

    We stayed here for one night, and the hotel itself is perfectly fine for that purpose. When we called to get a rate and a availability we spoke to Zoe. My wife and I were both very impressed with her positivity and helpfulness, so we booked a room for the night needed. When we checked in I got to meet Zoe, and she was a pleasure to deal with. This Hotel is lucky to have her as an employee.

    4
    « Following the Californian coast »

    We needed a room that would accommodate a family of five. Affordable, clean and comfortable. Within walking distance to public transportation that took us around San Diego, including Old Town ($7.00 per person per day unlimited). Within walking distance to restaurants. Area is not that nice, but it was a good place to crash at night. Would stay here again. Only Con: had problems with the safe, and had to call reception three times to have it reset.

    5
    « Good Service, Good Value »

    Stayed at this Best Western for 5 nights over 4th of July weekend. Motel is relatively new with spacious lobby, ample parking and attractive rooms. Amenities include free wifi, workout room, outdoor pool with hot tub, a lobby ATM and coffee machine. Clean and comfortable rooms included small refrigerator and microwave. Best part of the stay was the stellar service provided by the front desk staff. They happily answered all questions and provided great recommendations for meals and fireworks. Note that this Best Western is about 15 minutes from downtown San Diego. It has ready access to I-5, and there are decent restaurants within a 5-10 minute drive (ask the front desk for suggestions). Nearest is a Goodie's across the parking lot, and a Denny's and In n Out Burger are a short walk using the freeway underpass. This motel is great for travelers who have their own transportation, although the 24th Street trolley stop is only a 5-10 minute walk. We thoroughly enjoyed our stay!

    4
    « Nice Weekend Stay »

    Just returned from our weekend stay at the Best Western. Very pleased with our stay. Free parking, friendly staff (shout out to Manny @ FD for awesome service). Definitely would recommend renting a car as the area itself doesn't have a lot going on. But it is located right near the freeway entrance and everything is an easy drive on I-5. Airport and downtown/Gaslamp only 15 mins away. Mission Beach, SD Zoo, La Jolla all within 25 mins away. There is a restaurant in the parking lot called Goodie's that serves sports bar type food and it was very good, if you mention you're staying on the property, they'll give you a discount. My only complaint is the pillows were too hard (I know this wouldn't be a problem for some) and the gym facility had no water cooler, sani wipes to wipe equipment and the hand sanitizer was empty. Other than that I would stay again. A great choice if you have a car/access to transportation and want to stay close to SD without paying the expensive prices!

    5
    « very pleased »

    Beds were comfy with good firmness to cushion ratio. Very clean and lots of tv options. There is a pool and hot tub. We tried the hot tub and it was nice. There is no breakfast so be prepared. There are many healthy eats around. Staff was professional. We will stay here again. We were here last week June 2016,two adults, one teenager. It was a road trip.

    5
    « New updated rooms and friendly staff! »

    This hotel looks brand new. Very elegant decor! Cleans rooms! Located only 15 min away from airport and 15 min away from downtown! Very friendly staff, Jeff at the front desk offered to call us a taxi to take us to airport at 5am. They also gave us a complementary roll a bed for our daughter since they only had king size rooms available. It has a restaurant across that offers , breakfast, lunch and dinner and even room service! The rooms have a fridge and a microwave. Rooms also have a safe!

    2
    « Family vacation »

    This hotel was clean but had no restaurant or bar inside the hotel, however there was one located in the parking lot. Conveniently located close to the interstate but nothing really within walking distance. The day we checked in there was a strong floral fragrance which was overbearing to the point it gave my wife a migraine. I went down and spoke to the front desk and they noted this and said they would need to have maintenance look into it. We made multiple calls and received the same response but the fragrance remained. They do offer free coffee but this to had a down side. Our third day into or nine day stay I went down and had placed my fit bit down and forgot to pick it up realizing this literally 15 minutes afterwards. We called the hotel and asked if anyone had turned a Fitbit in and they said nothing was turned in. When asking about looking into the security video they stated that would require we contact the police. Aside from having to use stairs to come and go from our room and donating my Fitbit the time in San Diego was a great family experience. Upon check out when asked how our stay was I let them know we where disappointed in the fact that nothing appeared to be done address the fragrance or willingness assist finding missing property. The only response was "I'm really sorry about that" and nothing more than that. For us future trip plans likely will not have this franchise included.

    4
    « Great quality/price relation »

    Great stay. Service was good, hotel is clean and modern. No breakfast is probably the greatest negative (although you can pay for breakfast in a restaurant across the street). Location isn't the prettiest but relatively close to everything (with a car). Would definitively stay again.

    5
    « treated VERY well »

    My girlfriend and I are from a small town and a little (okay, a LOT) nervous about walking from the train station 3 blocks away, to the hotel at 12:30am. The front desk clerk, Daniel, was so kind to send Jesus to come and get us, and he refused to take our $20 tip earlier (as it was all the cash we had), nor the $3 we had remaining when we returned. What a sweet nice man who made us feel very safe and like we were just family he was picking up. Definately would stay here again!!

    5
    « Great Above and Beyond Customer Service! »

    A friend and I are staying at the Best Western PLUS Marina Gateway Hotel and just wanted to give a shout out to the front desk Managers: Russell, Wilson and Daniel for helping us find fun experiences to try in San Diego. Daniel even went as far as to make sure we had safe transport back from the Gaslamp District after midnight when we got back (using the Trolley). Jesus Hortada was our driver and he was so kind and warm, very professional and not in the least put out at the late hour he was picking us up from the station. We were so grateful to have been so well taken care of as we explored the area, We know our trip was greatly enhanced by these very kind employees and hope that their Supervisors are aware of what great and dedicated men they have in their service. I would highly recommend this clean, beautiful hotel to anyone!

  • 4
    « Friendly Place to stay »

    This is a great place to stay if your in the San Diego area and don't want to be in the downtown district. It's an easy drive from the airport and very easy to find. but yet close enough to enjoy the nightlife in the city. the staff is friendly and will do whatever it takes to make your stay enjoyable. the rooms are roomy, beds are comfortable and the price includes free internet access. Across the parking lot is a restaurant/bar and if your staying at the hotel they will give you discount on your purchase by showing your room key. Available services include a Business center, Workout room, Pool, Spa and walking paths. Views from the northside upper floors are of the bay of if you prefer- there are rooms with balcony's available, Some of the lower floor rooms are pet friendly and have direct access from the walkout patios. So if you want a good value relaxing place to stay, give it a try.

    4
    « Everything except the bed and a breakfast. »

    Arrived in the San Diego after driving down from LA after Amtrak cancelled our train. The ride's about 2h30m in very light traffic and would recommend it again. The hotel's got a great feel and vibe. It's labeled 3-stars but definitely felt closer to a 4 or 4.5. There was plenty to like and enjoy about the hotel and enjoyed the stay. The room was very nice and the front desk was very friendly and offered unyielding help and service from the moment of check in. Checked in and got the wifi access code and key cards with no hassle. Room was a large and good size for the two of us, clean and nice (queen beds, sadly). Bathroom was pretty awesome and large Here are my pros and cons: Pros: - Extremely friendly staff. - Sizable room and view options! - Pretty close to transit. - To said transit, though the short's fairly short, they offer a free shuttle to and from the local blue line stop. - Close to a few cheap restaurants, in n out, denny's etc. - A great little workout center. - A wonderful pool and spa area. - Very functional business center, was able to do some work and make print-outs no problem. - Bedroom safe we stored our passports in. - Room service! But didn't use. - Across the parking lot is a pretty ok resto. - Generally an awesome spot, albeit a little ways off. - Fairly good A/C unit, strong, - The shower soaps were extremely good. I asked for a few to leave with. Now on to the cons: - The bed was... sleepable. Haha, but we hopped in it in excitement... Do not jump in those beds, had like an inch give, not very soft, but tolerable. - For the price and relative amenities, We expected a breakfast (like some other Best Westerns we've been to). But, alas, no breakfast here. Some room service and an ok place across the street, but nothing complementary. That's about it. Took a lyft a few times to the hop-on and hop-off area, and that was always about 5-7$ train went straight to the airport for departure as well, and that was a short walk as well. Hope this review helps!

    3
    « The okayest place to stay if you're visiting the SD zoo »

    My family has stayed at another Best Western Plus before, and it's a decent place with a good price. We recently took the kids to the San Diego Zoo, and this hotel seemed decent enough. CHECK IN: So we pulled up the ole Odyssey and we were ready to get some sleep. Vegas to San Diego with young kids and an infant takes twice as long as normal. When I checked in, I was greeted by an android who had no facial expressions or vocal inflections. Wow, so futuristic! After finding a luggage cart, we were whisked away to our suite. After putting the kids to bed and unloading the luggage, my wife pointed out some curly hairs in the tub. I called the front desk and they sent someone to clean it about 20 min later. ROOM: The room is ok in size. Two queen beds and a bathroom. It was fairly modern. The temp control is easy to use but the fan on the a/c is LOUD. Like a large blow dryer. But that was cool for us because it kept the baby asleep. The shower's water pressure was fine. Not the best but it works. PARKING: Parking is on property but hard to find anything close to the door. Not that big of a hotel though, so no beed to walk too far. In summary, this place is fine. Decent place for a decent price. It's also 10 min from the zoo.

    5
    « Cleanest and Friendliest Staff! »

    This is hands down one of the best hotels I have stayed at. The rooms were so incredibly clean and the staff was so quick to attend to anything we needed and they were so friendly! The rooms were very nice and the internet was fast! It was a beautiful hotel looked completely remodeled. The pool was great and clean. I cant say enough about the staff at this hotel though, ive never encountered nicer hotel staff in my years of travel! We will definetly be back!

    5
    « Marina Gateway »

    The best location for the price, close to downtown, Imperial Beach, and close enough to the border while away from the hustle and bustle. Bring your own pillow though, the pillows currently are too small and too hard.

    3
    « No Breakfast Included but nice property »

    No breakfast included. Nice Property in bad neighborhood. Friendly staff. Room service is supposed to be offered but is not. That is all as I have nothing else to contribute. Pool is nice. Keys stop working on day of check out way before check out time.

    5
    « Zoe is the best! »

    We stayed here for a week while on vacation to San Diego area, upon arrival we were helped by Zoe and she was awesome and through the week she took good care of anything we needed, she made some suggestions to hidden gems around the city for food and things to do off the beaten path. Besides Zoes awesome service the hotel is very clean, the rooms are nice and spacious at least our 2 bed suite was. Had a separate area with a table and couch and tv away from beds for dining or end of the night viewing without laying in bed to do so. Beds were on the firmer side which we enjoyed and the sheets were nice, not the rough or paper thin ones you normally come across at hotels, the pool and hot tub area were always clean and stocked with fresh clean towels. They also have a nice self service laundry room if needed for a longer stay.

    5
    « Great Value, kind staff »

    I really enjoyed staying at this hotel, the rooms are nice, the location is easy to access, nice restaurante bar just in front and above all, very nice staff. If I come back to this area I will stay here again.

    4
    « Great Stay! »

    To echo other people's comments, the staff was super friendly and helpful! I dealt with three different people in three different instances, and all were courteous and were great with providing details about local transit, places to eat etc. Parking was a bit of an issue the one night as there was a big event at Goodies next door (great food there btw) but otherwise, we had an awesome stay!!

    5
    « Graduation Vacation »

    This was my first trip to California and I was not disappointed. The hotel and its staff was extremely nice. The location was perfect for what we wanted to do in San Diego. I would gladly recommend this hotel.

  • 4
    « Nice hotel with bay view in some rooms »

    I've driven by this hotel many times on the way to launch my boat at Pepper Park launch ramp which is less than one mile away. This hotel has a great location if you like being close to the water, which I do. My one disappointment was the lack of a breakfast, something I have grown to expect having to spend 100 nights a year in a hotel. The price was reasonable for the San Diego area. I would stay here again.

    5
    « A good place to stay »

    The staff was very helpful and the hotel was nice and clean. I would stay there again and recommend the hotel to friends and family. The location was ok, but had a nice bike path that lead to the beach. The restaurant left much to be desired, but didn't affect my opinion of the hotel.

    5
    « Comfortable Room, Convenient Location »

    If you are in San Diego on a budget, this hotel is an excellent choice. It is located just south of downtown, near the Navy Base, but is also very convenient to the trolley stop which can take you into downtown San Diego for a nominal fee (much cheaper & less stressful than trying to drive downtown!). It is also very convenient to freeway access & about 1 hour quick ride to the mountains for hiking & day tripping! The only thing I'm not keen on are the too soft pillows & the bed could be a little less firm. But if that's your thing, then you'll love this hotel.

    4
    « Convenient and modern »

    This hotel is just outside of San Diego, easy to access from I5. It is not far from downtown, maybe a 15 - 20 min car ride, depending on traffic. The area is quiet and does not have nice restaurants or sightseeing, but it provides a good, cost-effective base to explore San Diego and vicinity. The hotel has a guest laundry, which was very handy for us after a week of tenting in the national parks. The hotel staff is super-nice, the rooms are clean, big and comfortable.

    5
    « Great vacation hotel »

    It is outside of downtown San Diego and right off of I5. The staff is so friendly a day helpful. Got an early check in and after a flight it was nice to relax. The rooms are spacious and bed was comfy. Pool area is small but still a nice to relax in. If you forget toiletries, we forgot a toothbrush, they provided one for you. The hotel is very clean and I would highly recommend it. Next door restaurant gets loud on the weekends with bands but it was fun to join in the festivities. Overall a great hotel and staff is amazing to work with.

    4
    « Convenient and nice »

    I really liked the king suite I was able to book at the last minute. It was quiet, spacious, and was nicely decorated with ample and comfortable furniture. A little disappointed in the water pressure and the toiletries, but it was very comfortable bed and I had a good, safe, comfortable night there.

    5
    « Pleasantly surprised »

    Got 2 nights at this hotel through a travel discounter. I was very impressed by the cleanliness and high standards of this hotel. Property is very well maintained, and parking lot is well lit. staff was very positive and organized. Overall very impressive hotel.

    5
    « Wonderful »

    Awesome customer service!!! Zoe knows all the great spots t and has the best customer service, super nice. Would stay here again just because of her. My whole stay was great only thing is our room didn't cleaned the whole time we were here. Still would stay here again, thank you so much for everything Zoe.

    5
    « Nice Quiet hotel »

    Short of a slight mix up in room number upon check in our stay was wonderful. The staff were all very kind and answered all the questions we had. The room was very nice and clean. Also very spacious. We did not have any issues with noise from the live music on Friday night. but we were on the back of the hotel. Best place to be. Did not receive any apparent Diamond club perks. we will see when they award my points.

    4
    « Friendly and helpful front desk staff »

    Stayed here 6 nights due to attending conference at convention center. When we asked front desk staff on direction to train station, he print out map showing us directions which I seldom came across in the other hotel in the past. All the staff are very friendly and explained things very clear. Room is spacious, clean, quiet and neat. Except the air con is a bit noisy when the motor starts. 10minutes walk to train (trolley) station and easy access to downtown. Do your own laundry if you stay here more than a couple of nights.

  • 4
    « My stay at Best Western Plus »

    My friend and I stayed at this hotel for 3 nights. Upon check-in, I noticed how pretty and clean and modern the lobby was. The staff at reception was extremely courteous and professional. They could not accommodate our early check in request, however. Our room was spacious and clean and very comfortable. I slept better in that bed than I do at home... go figure. It was a very good experience, I definitely will stay there again. The location is not ideal, but not bad either.

    4
    « Nice BW Plus »

    Just what we expected from a BW Plus. Since I'm a light sleeper I asked for a room away from the freeway on the backside. When I entered the room it was actually facing the freeway so I kindly asked to change rooms. The polite staff found a room and mentioned "ah, I found you a room facing the back, looking out over the pool, so much better". It turned out to be overlooking a blind wall. And 5 centimeters of the pool... But hey, it was a quiet room and that was what I asked for. The outside pool is small but heated. There is a nice gym and the interior of the hotel is very decent. Staff was very helpful.

    5
    « Excellent experience. »

    Beautiful property. professional staff.Very courteous. rooms were nicely appointed and very clean. property is very well maintained. Also very easy to get to and return to airport is a piece of cake. I would recommend this property to anyone who is visiting the SanDiego area.

    4
    « Pleasantly surprised »

    After my last experience with a BW, I was a bit leery, but since Costco members get a discount and I had previously had a good experience with BW Woodland Hills, I thought I'd take a chance. This was the first stop on a two stop trip. The next stop would be the Woodland Hills/Van Nuys area of California. We arrived around 11:45 p.m. on a Wednesday evening to be greeted by friendly, and still energetic staff who explained where everything was. The room was clean (which is extremely important to me) and the beds comfortable. Again BW Ephrata, WA could learn a lesson from BW Marina Gateway on customer service. Would consider staying at this location again in next time I'm in the area.

    5
    « Pleasant stay! »

    We stayed at this place for my husband's Triathlon (TriRock) event on May 22nd. Last year we stayed at San Diego downtown area, it was expensive, difficult to park and a lot panhandling around. With a 6 miles distance (10 minutes' drive), we had a pleasant stay Best Western Plus Marina Gateway Hotel. The room was very clean and spacious with a small living area which was perfect to park my husband's bike and gears. The beds were super comfortable, temperature were perfect. There was a restaurant across the parking lot where we had a great Sunday brunch after my husband's race. However, their Saturday evening outdoor happy hour and live band could get pretty loud. The trick is to request a quiet room like we did, then it's not a problem. We stayed at room 222.

    4
    « Fair value for the money »

    This hotel is a little farther south from downtown but with very easy access to the highway. Plus - great service, nice concierge . Modest but comfortable room, with "wake up" bugle call in the morning (from the marina) around 7 o'clock - we liked it. Overall very pleasant.

    5
    « Absolutely the most caring employees ever!!! »

    My husband and I were in National City to be close to a family member having open heart surgery. I needed help with so many items such as "extended stay", a second room to take care of the patient upon release, laundry facility, directions, so many things. Jeff Moser was especially so caring and helpful. I will forever be grateful. The room was so nice, super clean, great view, and very quiet. Will be returning as soon as possible. Great restaurant on the same property. Our

    4
    « Terrific!! »

    I was a little skeptical booking and staying here for a family vacation to San Diego. It was great and I would go back. No beach nearby but if you have a car everything is within 10-15 minutes. Clean, updated, friendly!!! Staff is very helpful and knowledgeable about the area and places to recommend.

    5
    « Relaxing stay »

    Rooms were clean and comfortable. Staff was very helpful. Informed us about noise on Friday and Sat. nights from restaurant across the parking lot, and then quickly switched our rooms to the back of the hotel when I said it would be an issue. Overall, trouble-free relaxing stay.

    5
    « Great place to stay!!! »

    We were in San Diego on business but staying here made it more of a vacation. Very nice rooms, very helpful and friendly staff. Manny at the front desk made me feel like he genuinely wanted to help us anyway he could to make our stay enjoyable. We will stay there again. My husband went and got dinner from Goodies(the restaurant right by the hotel) I would recommend going somewhere else to eat. The food was OK but the staff was very rude but that is not the hotels fault. We had a great stay other than that.

  • 5
    « Decent location, Great hotel, Amazing Staff! »

    Location is in a more industrial area but it was good for what I needed. A little farther from the city but easy to access the 5 freeway to get to some bomb tacos. Zoe and Wilson at the front desk were awesome! Zoe happily recommended me some great places to eat around here and Wilson made sure I had a quiet location. Front staff deserves the ultimate praise in customer service. I even forgot my toothbrush but they quickly pulled one out before I even finished my sentence.

    3
    « Ask for rooms facing away from restaurant »

    3 adults stayed 5 nights in mid April on a family vacation. Pros: The location was convenient to the airport, downtown, Balboa Park, etc. because of its easy interstate access. The hotel's lobby area, pool, exercise room and grounds appear clean and new. The desk staff and housekeeping were polite and efficient. The TV and internet worked fine. Cons: The hotel shares a parking lot and is very close to a restaurant which is open from breakfast through dinner. On weekend nights, the live music from the restaurant is VERY loud. So much so that the bass can be heard thumping even in the interior upper hallways. It does stop at 10:30 PM though thankfully. Make sure you request a room facing away from the restaurant if you want quiet. Also note that this hotel does not include free breakfast. 2 of the 3 chairs in our room were torn and badly stained, so much so that we covered the upholstered chair with towels and didn't sit in it because it looked so dirty.

    5
    « great place »

    Great hotel great staff, don't see me staying anywhere else when I travel to San Diego. Hotel was super clean, the pool was heated so it was used a lot. The hotel provided towels poolside. The restaurant "Goodies" that is on the same property had a wonderful staff and a wide ranch food for everybody's taste. They made you feel like you were home.

    4
    « Very good, but BW Diamond Status benefits not recognized »

    Stayed 2 separate stays within a week, and it is generally very good. I have noticed however, over the course of 2 separate stays within a week, although I have Diamond Elite status with Best Western, they apparently do not recognize membership in the program, and much less Diamond Elite status, nor do they extend any benefits that would normally be associated with Diamond Elite Status. I redeemed points for my room, and so it would appear that if you redeem points, they may strip you of your elite status for that stay. This would definitely be out of normal procedure under corporate program rules. Service was otherwise very good. They have no breakfast at all, with or without purchase, but do provide a 15% off coupon for the restaurant across the parking lot. The business center works great. The room itself was great, except the shower drain was clogged worse than I typically see in any property. Given the value I got with points, it was a very good value. If I had to pay money, it would definitely be overpriced by a large margin for what I got. Cash prices for this room are more on par with what I may find in Canada, where prices for rooms are typically much higher. I do plan on coming back.

    5
    « As good as advertised »

    Just ten minutes south of downtown San Diego this place was clean, updated and quiet. And we like quiet. The staff is amazing always welcoming and asking if they can help. Also Mr clean lives here. cleanliness is a top priority here. It is a bit remote but if you want quiet that it is. recommend taking streets to downtown area and avoid Interstate 5. It's actually a lot faster as there is little traffic on back roads. You can eat next door where food is reasonable and good. Or you can take a ten minute car ride and hit a restaurant of your choice. Would come here again.

    5
    « Fun in the Sun! »

    The hotel was excellent,locations was good 15 .min to downtown,20 min to sea world,10 min to a mall. Restaurants next door food was good and reasonable.But just about 2 mile there a Denny and 7evelen.Not closed in with other hotels it separate,that was nice. Will stay there again.

    4
    « Good hotel, not sure where the Plus came in »

    The hotel was comfortable, the pool was nice, and the staff was very friendly and responsive. The location is very convenient to see the sights, right off of I-5. There is a restaurant across the parking lot, which has loud music on weekends, but we were on the other side of the building, and didn't hear it. Our room had a nice balcony overlooking the pool, which not all rooms do. Not sure where the "breakfast available" and "poolside service" came into the picture. Maybe it was the fact that restaurants can deliver and they bring towels to the pool. I would recommend the hotel, but don't think it is any better than a regular Best Western.

    3
    « Okay for San Diego visitors »

    We stayed in this hotel for one week. From the check-in to the check-out the staff has been friendly and helpful. We found a well-sized room and a very comfortable bed. There is plenty of space for parking around the hotel which is located south of San Diego. The location in National City is probably not the best for San Diego visitors. You definitely should rent a car. It is about a 20min ride to San Diego downtown. There is a railroad line and a music place next to the hotel. If you like it quite you should ask for a quite room or consider another place to stay. We changed the room after the second night which was absolutely no problem. The complementary WiFi work pretty well. Overall we enjoyed our stay and considering the price we would return if the offer is right again.

    5
    « Fantastic Hotel »

    Hotel was clean first class 4 star hotel. Room was extremely clean and bed was very comfortable. Staff was friendly and polite as our family arrived early to check in. We used the pool while our room was prepared and staff dropped off our room to me when it was ready.

    4
    « Great hotel »

    Close to Las Americas shopping outlet only 10mins drive. Hotel located very close to hwy and in the industrial area. A bit far from Sandiego theme parks. Only 1 restaurant near the hotel. The rest you need to drive. Overall hotel room was quite big and spacious. They provide microwave and also bar fridge. Unfortunately they did not provide any plate or glass that you can put inside mwave. Everything was made from paper/plastic glass. They provide guest laundry, which open 24hrs. The think that I don't like was a bit over priced for the dryer machine. Sheraton only charged $1for 1 hour drying and also was a good machine as clothes dried in one cycle, here you need to pay $2 for dryer and here I had to paid 3x cycles to get those clothes dried. We were lucky on our 2nd nights the hotel upgraded our room to ensuite which slightly bigger and has a separate TV area and balcony.

  • 5
    « Highly Recommend »

    This hotel was very clean, the staff was super friendly and efficient at check-in and check-out, the rooms were spacious and the beds were soooo comfortable. The lobby was gorgeous and there was even a coffee bar set up in the lobby with a Keurig and many coffee selections. I would stay here again and again!

    3
    « Yes you'll save money, but it's pretty standard across the board »

    We selected this hotel for cost savings purposes. It's near downtown, the zoo, and area beaches however, not in the thick of the bustling city or heavy tourist areas. I read reviews on Expedia where it received an "Excellent" rating and I believe that set me up to be underwhelmed after a pleasant check-in. The agent at the front desk happily accommodated our request for a room with a nice view. I had high expectations but after arriving to our room (standard 2 queens) I realized it was just a standard economy hotel. Pros: Decent rates for the area; convenience to the aforementioned attractions; immaculate lobby; nice staff; heated pool; efficient business center; free parking; and free high speed internet. Cons: Firm beds; strands of hair in the bathroom & tub from previous guests; train noise (horn blowing in the early hours); .

    3
    « It is not great »

    We stayed at the Best Western Plus Marina Gateway Hotel, from February 23 through February 28, 2016. The hotel is located in National City, several miles away from downtown San Diego CA. The hotel itself looks nice. The people at the front desk service are excellent, polite and willing to help at any time. We stayed in room 451. We had some issues in the hotel room and they were fixed right away. There is no breakfast offered by the hotel, but there is a restaurant on the site that offers breakfast, lunch and dinner with a 15% discount for the hotel guests. On the weekends, this restaurant has a live music band with very loud drums until 2 am. There is a heated outdoor pool and a small fitness room. There is no drinking water in the fitness room, that is somewhat inconvenient. Even so there is a fountain in the near restroom. If you want to drink you need to exit the fitness room and get back in using your room key or bring the water with you. There are small towels in the fitness room and pool. There is complementary coffee in the morning in the lobby. There is free parking with enough parking space, free WiFi in the room and a computer room with several computers and a printer. There is a small closet and a dresser with four big drawers in the guest room. The windows of our room were looking out on the parking lot and highway. At night there is a lot of noise from the highway, the nearby railroad train and the A/C. The hotel and room are clean. The bath towels in the bathroom are small and overused. They need to be retired. The same goes for the hands towels. Toiletries are poor. The bathroom is large enough and has a large mirror for shaving with enough lights. It would be nice if the shower had more pressure. Our general impression is good if you use AAA discount, otherwise it is more expensive than it deserves to be. The hotel is listed as three stars. I think it is overrated. It looks more like 2-2.5 at the most. I would recommend this hotel for everybody.

    4
    « Nice stay »

    Hotel room was nice and clean which we liked. The staff was friendly and helpful. The swimming pool was ok but could be better if the water without some debris. This hotel is not closed to the main activities. Couple restaurants are closed by. Rental car is recommended since parking is free.

    5
    « Nice place, very helpful staff »

    We got a Groupon rate here, and unlike some places, the staff here didn't take on an attitude as if we'd insulted them by using a Groupon. They have a free shuttle up to the 24th st trolley stop till around 10 p.m. or so. Just give them a few minutes' notice and they'll take you to the stop or pick you up from there. We didn't get to use the pool or fitness center, but they looked clean and in good repair.

    5
    « Hidden Gem! »

    This best western plus met my expectations by far.. The location was nice a little distance away from some attractions but in walking distance to several restaurants. The hotel was so clean and the room were nice and clean as well.. The front desk staff was very proficient with checking in and out and Manny the manager was awesome! Super friendly and great recommendations for dining! I will definitely have this Best Western on my list to stay when visiting San Diego again! Except the next time I will rent a car (parking is free!) instead of using uber and lyft!

    3
    « Only a few miles from San Diego's major attractions »

    We deliberately choose this hotel to get a much cheaper deal than staying downtown. We stayed for 3 nights and the stay has to be graded on 2 different experiences. The first 2 nights were absolutely find. Very pleasant and helpful staff. We chose a suite as staying for the 3 nights. Clean and comfortable and for 2 nights got a good nights sleep. No breakfast on site was disappointing but there were plenty of places around to eat including on Mile of Cars were there are a few busy Dennys etc. Unfortunately the 3rd night was completely different we had Spanish speaking neighbors both at the side and above who's normal speaking volume was SHOUT!! Which could be heard for a big part of the evening. I had requested a room away from the restaurant next door being aware of the music on weekends so were fortunately not bothered by that on the Friday.

    4
    « warm atmosphere cold water »

    took shower in hot water only never needed to add any cold got out of shower and used the hair dryer to warm up! not joking did not stay in the shower very long in the evening but in the morning I had to before I put clean close on how ever I did skip the shave I turned the cold to see if the handles or the lines was on backwards

    4
    « Nice Best Western »

    Past downtown off the 5 freeway right off the off ramp you will find Marina Gateway hotel. Price was right for valentines weekend, was given two queen beds in a pretty nice Best Western room, comfortable and clean. We stayed just one night but we were pleasantly surprised and would return if we could not get a downtown hotel. The area hotel is in is not great but the hotel is nice.

    4
    « Very Affordable »

    This property was very comfortable and nicely run. We did have a problem with the customers next to us. They were apparently were having marital problems and were speaking late into the night (3-4am). We didn't call the front desk because we hated to cause a fuss but it was hard to sleep. We were a little disappointed that there was only a Keurig coffee pot for the entire hotel and was usually devoid of coffee to use. We had to leave to get a good cup of coffee.Other than that the staff was helpful and we were only a short drive from San Diego.

  • 5
    « Awesome vacation »

    This hotel was great from beginning to end .the location was terrific the service was awesome and the restaurant which was 5 min walk was great.this hotel was well worth what you pay.the Rooms were very roomy and the hot tub was an added plus.

    5
    « Amazing »

    Zoe and Albert are just the best ever. They helped me find the best restaurants and things to do in town and were so friendly and courteous. Just amazing. The hotel is gorgeous, the rooms are nice and it was very close to a hotel and bar.

    5
    « Great Location, Fantastic Management »

    Fabulous location with easy on and off access to I-5. There is a nice restaurant next door that offers a discount to those staying at the hotel. In & Out Burger is just down the street, as well as, the ""Mile of Cars" area. My family had just arrived from living overseas and we had quite a bit of luggage. We stayed in a Double Queen Bed Suite that included a sitting area with a pull out sofa bed and a balcony. All of the employee were polite and the entire staff went above and beyond to accommodate my family with some extenuating circumstances

    5
    « A good place for a good price »

    All of the San Diego hotels were very expensive, so we chose to stay a little out of the way. It was great! The place is nice and our room had a large patio with pool chairs. The desk let us check in early and brought us a crib for the baby. We used the pool and had a great time. You will need a car, but there is free parking. This is where we will stay next time in San Diego.

    5
    « nice »

    This is a very nice place to stay, not your average Best Western it's above, hotel staff very friendly, professional, and helpful for anything you may need. The rooms are very clean and everything well maintained

    4
    « Great value for San Diego »

    San Diego is a great place- to visit, for a short time. Everything's soooo overpriced, so this Best Western was a surprise. It's new and still shiney, so take that into consideration. The location isn't all that convenient as it's in National City, away from downtown S.D. But if your destination is around the port terminals or the Navy Yard it's great. We were in town for business at one of the marinas downtown so it was a bit of a drive, but for the value that was no issue. Downtown is only about 10 minutes away max on the freeway anyway. The facility is fairly new- our room was a "standard" with two queens and an a harbor view- sort of. We could see some BGS's- Big Grey Ships- from our 4th floor room in the nearby Navy yard, as well as a couple of freighters- being ex-Navy I love ships of any type and size, so this was a bonus. And the harbor side is very quiet. The AC/heat pump is quieter than usual, the room even with two beds is spacious, the bath is large enough to have my lady friend's rather large toiletries travel bag on the floor without causing trip'n fall events. The shower head actually sprays more than enough water to get that excessive amount of conditioner out of your hair. My only criticism of the room is that when coming out of the bathroom at 0-dark-30 with the room's lights out, the mirrored closet doors immediately to the right reflected my shadow in the very dim light- I nearly freaked out, thinking that the boogy-man was for sure going to jump me. As to the customer service at the front counter- both coming and going, the personnel behind the counter are very professional, very clean-cut and pleasant, very prompt in acknowledging your presence. Their attentiveness is first-rate.

    1
    « Greedy management, paid 5 days for 2 days stay »

    This is a vacationers' worst nightmare, paying 5 days for 2 days stay, and hotel would deny responsibility, defraud the visitor and will not even refund. This is worst than being mugged. I booked a trip using Expedia, originally I have planned to stay 5 days, but decide to change it on the day I checked in. Hotel management said there is no cancelation fee, but they can't change it unless Expedia call them. I called Expedia right away to request the change, but Expedia did not make the changes. When I call back few days later, Expedia said they will not refund because hotel management said I stayed for full 5 days. I called hotel and they did some research and they indeed have a record that I checked out 3 days early, but the manager said since Expedia didn't call them, they are charging Expedia for 5 days, and I have to ask refund from Expedia. I called Expedia back, they denied I call them to make changes, and since hotel will not give money back to them, they will not refund. So both Expedia and the Hotel are pushing the responsibility, neither of them will give in, and I, the vacationer, is the one getting hurt at the end. I messaged Best Western corporate office and they just said its their hotel policy, and I have to go after Expedia. So the bottomline, never use Expedia, and don't stay in Best Western.

    3
    « Average stay »

    We stayed here three nights (25-28) over Christmas. PROS:The hotel was conveniently located right off of I-5, which was nice. The hotel was clean, parking was free, and the staff was friendly. The lobby and grounds were nice. There is also a decent restaurant next door. CONS: The walls and ceilings might as well have been a shower curtain. You could hear EVERY intimate utterance (in the most literal sense possible) of the neighbors, and sounded like there was a herd of buffalo in the room above us. I did not feel our neighbors were being loud, the walls were just that thin. The bed was harder than a rock, and the refrigerator could not keep anything cold rendering it useless. The TV had this weird blue streak down the right side, which was just annoying. There was no continental breakfast, which I knew prior to booking. I would not stay here again.

    4
    « GREAT stay would def stay again »

    Ok stayed 4 nights nights @Best Western Plus from Dec 23-26th during the Christmas holidays. We really like it because... PROs: - Reasonable cost for what U get; got AAA rate (I think Gov rate n AAA rate we're the same) - Fairly new hotel n very clean throughout - FREE ample parking - Awesome excellent n great customer service; easy checkin - FREE Wifi (or included in rate) - TV has lots of channels; a big plus since we don't have cable @home - NO resort fees - Bed was very comfortable n slept like a baby - Enjoyed the keurig with FREE coffee in the lobby in the mornings - Water pressure pretty good n room n bathroom somewhat new n very clean throughout - heater worked very well - Small refrigerator good - Small microwave good - Business center: was able to meet a deadline for work using computer - Fitness center: My daughter used it but I didn't - Laundry room: cost $2/wash n $2/dry each load; $4/total each load - The food @Goodies restaurant next door is really good n but a lil costly/pricy. My daughter had a grilled fish sandwich with fresh fruit n she loved it; only cost $10.50 plus tax. - Centrally located n close to I5 freeway n noise from trains didn't bother us - They have several luggage racks but didn't use them - Used the elevators a lot CONs: - Walls n ceilings kind of thin; n we could hear our neighbors so got top floor - NO breakfast but Starbucks down the street. We went to Walmart the night before n got yogurt n fruit for breakfast so that's resolved it Overall YES we would definitely stay here again for either business or leisure/personal reasons because U get A LOT for your money; again the only minor downside is there is NO breakfast in the mornings but we'd rather save $50-100/night n get our own breakfast tho.

    4
    « PEACEFUL »

    THE HOTEL IS 100% better than the Best Western South Bay Inn that hotel is a dump and the rooms smell of urine, homeless people hanging around, poor custermer services, the manager is rude, the rooms looks nothing like photos on web site.

  • 3
    « Average »

    We had a pleasant stay at this BW- just off of I5 and easy to find in National City. Not a whole lot of restaurants to find, with the exception of the local Goodies that has a live band playing until 2300hrs - it's loud if you have a room that faces them, as we did. The staff did warn us, and we didn't minded they ended in time. We took off to the Gaslamp District - a quick hop onto the interstate- to get a meal and bit of night life. King bed was ok- but they have the smallest pillows (6) on the bed- we jokingly said they stole them from kids. Our A/C sounded like a jet taking off from the USS Midway when we turned it on - so we just used it on fan mode. The water seemed to take forever to get hot. The room was spacious and clean, and I'll echo the same complaint that the walls and floors seem thin as you could hear other guests easily. The fan helped a lot to cover it up. Free wifi and parking were good. No breakfast at the hotel available- only at Goodies next door with 15% voucher off. Staff offered multiple vouchers if we wanted to dine at dinner and breakfast, which was nice.

    5
    « Excellent hotel »

    the staff was very helpful, I stayed there for almost 4 months and met almost all staff, special thanks to the owner Edgar which was very friendly and I found this as a very good detail, that take very good care of hosts, and also front desk Albert. Will definitely stary there again. Affordable price and excellent rooms and installations.

    5
    « Vacation »

    Extremely friendly staff, very attentive, beautiful lobby and entrance, very inviting, clean hotel and rooms, comfortable bed, nice area, 24 hour fitness, close to good food and shopping, only 1o minutes from downtown San Diego

    5
    « Far away »

    The hotel is very big and it offers a 50% discount for the breakfast in the nearest cafe. The standard room is big, beds are comfortable, good for its price. Unfortunately it is located far away from the most touristic places and far from Coronado bridge. However if you are traveling by car, it should not be a problem.

    3
    « Nice but no breakfast »

    It is a rather new hotel, away from the main city but easily drivable to everywhere. The only problem is that they don't do breakfast, they don't say they don't so you kinda think all best western does. They hide the fact about having no breakfast by not mentioning anything about it. It's ok if they don't serve breakfast but at least say it proudly that you don't serve breakfast. That way we can look at other option. I think that they could at least have coffee or tea in the lobby as an amenity, so many other properties do that and being in the hotel industry for over 20++ years the cost is not that much. Come on BW PLUS Marina Gateway don't be so cheap.

    3
    « Weekend Getaway »

    The hotel is located down the street from 32nd street Navel Station. The hotel ambience is very nice they had all the holiday decorations symbolizing the season. The room with the king size bed was very spacious,clean and all the amenities you need however, the towels were hard the bed and bedding is less to be desired. The mattress was hard as a rock and the comforter and sheets were in need of an upgrade. If your looking for a good night sleep I would not recommend this hotel.

    4
    « Great place to stay »

    My family and I stayed for two nights at this hotel and really enjoyed it. The staff were friendly and helpful. We had a great time in San Diego and La Jolla and found the location of the hotel good and the free car parking helped as we were able to easily drive everywhere. We enjoyed using the pool, spa and gym. I even used the laundry while I was there to get some washing done while we were spending time in the close by pool area.

    2
    « Nice Hotel but with paper thin walls and uncomfortable bed »

    We stayed at this best western for 2 nights as part of a getaway before having our baby. We were out and about San Diego so we really just needed a nice place to stay. Upon check-in we were very impressed with the staff as well as the appearance of the hotel. The disappointment came when we went to bed. Our mattress was very uncomfortable. I often travel for work and I can say this was the most uncomfortable hotel bed I ever slept on. Additionally the walls are very thin and our neighbors kept us up all night. The people in the next door room were not shouting but just speaking in a normal voice and watching TV. This was enough noise to keep us up all night.

    2
    « Worst Western 2 of 3: A customer not a guest »

    Two days later I decided to give Best Western another try in the San Diego area. It matched my price point, and location to Downtown was close enough. It's a nice hotel, for being in an industrial district next to I-5. No breakfast. Laundry looked as if the JV wresting team had been in it, also out of soap. Part 2 of the Worst Western experience. I joined the rewards program when I bought a Harley Davidson and became a HOG member. It's kinda like AAA benefits but supposedly some extra benefits to riders. I decided to retire for a year after getting laid off. To travel, finish my Master's Degree, and just live life in case I don't make it to 70 yrs old. so I'm spending a lot of money at hotels, essentially mortgaging my future. Which is cool, until you feel swindled. Without going into detail, it was an aggravating stay. The staff were collegial and well-dressed, but once again ignorant of any BW Status, and more loyal to the local owner than the brand or it's repeat customers. Denied an upgrade and then had the nerve to try and sell me that room of twice the advertised price. Is this a used car lot? So then I was back on the phone with BW Rewards Club...for the 4th time and still not resolution. I felt more like a customer than a guest, and I've been traveling a lot so that's important. If I have to haggle for a loyalty benefit, that's not a benefit. Allegiance to a certain brand is supposed to make things easier, but honestly I couldn't wait to leave this hotel. I will say they were cool about Harley Parking, and there's a place called Goodies next door that has a great happy hour and good service. I had planned to stay two nights, but was so disgruntled with the chain, and the specific property, that I checked out a day early. I'm not sure why I even attempted another Best Western property later that same day...Worst Western 3 of 3 in El Centro, CA

    5
    « Nice Place »

    Always spotless & people are very professional. Right off the freeway and there is a restaurant next to hotel that in open early and closes late - food is excellent as is the service. overall - always a great stay.

  • 1
    « Loud not family friendly »

    We checked into this hotel with a family with young children. We booked here as we though it would be quieter than staying right in the city. When we arrived at 1550 our rooms weren't ready. We were told we could have rooms on the top floor but they would be facing the restaurant across the car park which played live music on a Saturday night. We put our children to bed at 1920 ready for a day at San Diego zoo something we have travelled from Australia to visit. The music started at 1932 on the Friday night it was so loud we couldn't hear our tv. I went downstairs to say that tomorrow night our room would need to be changed and was told I needed to let them know at 1200 tomorrow. When you can sing along to the songs over tv on volume 24 it is too loud and ridiculous. We previously stayed in a hotel next to the freeway and the traffic noise was not as loud as this very disappointing. Especially since we had booked this four months ago and it was clear on the booking we had 2 young children.

    5
    « Nice clean and comfy »

    Nice hotel located off the 5 freeway. Location is a quick drive from downtown San Diego and Coronado Island. We spent one night there on a leisure trip. Room was very clean and quiet in spite of being located close to a busy highway. There is a heated pool outside. Well worth the price.

    5
    « Staff attentiveness is great »

    I always stay here. The staff is very attentive and accommodating. The hotel is clean, well maintained and rooms are spacious with frig and microwave. Very safe parking and next door is a very good restaurant serving breakfast through dinner and late night.

    5
    « Good value for the money »

    We stayed here three nights. It was right off the highway and convenient for getting around San Diego. The area is 10-15 minutes drive from the major sites - gaslamp, Coronado, etc, so you do need a car. There are a few restaurants across the street, but otherwise not too much to see in the immediate vicinity. It seems like a safe area. The hotel is modern, clean and well priced. We'd stay here again.

    5
    « Nice clean hotel in Good Location »

    We stayed here for the nights, lovely hotel and found it quite central location for everything we wanted to do. We arrived here at 9pm in the evening, check in was simple and or room was clean with a car park view. We collected our car from a Alamo rental depo and this was 5 minutes drive from there. There is a restaurant called Goodies where you can get breakfast and eat in the evening, it is located just across the hotel. We didn't really eat there apart from one evening as we felt it was really expensive plus not that great quality. As we had a car wee could go where we want and would often just do that. Parking is free and there is ample places to park.

    3
    « Good value »

    Stayed one night at this clean, comfortable and modern hotel. Staff friendly (albeit a little stiff) and helpful... especially if your Spanish is good. Room very tidy with all amenities expected of a medium-range establishment, but why, oh why, do they provide powdered milk and not the stuff from a REAL cow?? Only downside was excessive noise outside our room (boisterous staff??).Big plus was the adjacent restaurant for an excellent (and cheap) breakfast. Location a little out-of-town and industrialised, but suited us perfectly. Recommended.

    5
    « Excellent room, very clean and comfortable. »

    We stayed here for about a week visiting our grandson who is stationed at the Navy base in San Diego. Room was excellent, very close to Navy base and had free parking and room service available. I liked how handy it was to everything, just off hwy 5. Very easy to get around town from, nice pool.We liked the refrigerator and microwave in the room!

    4
    « Nice but a little too isolated for me »

    I stayed here for 7 nights while visiting San Diego. The hotel is certainly very nice, clean and comfortable. There is a nice pool area, although I did not use it during my stay as it was still a little cool. There is a hotel / pub on the same block which shares the car park with this hotel. They have a happy hour a couple of nights a week and it is live music and night club like, but it finishes up by about 10pm and there didn't seem to be any sort of ongoing trouble from it. The onsite car parking is extensive and free, which is perfect for those travelling with a car. There is not a lot nearby and in hindsight I was a little further from Downtown San Diego than I would have liked. Having been there several times before and having a rental car, I was not aiming for Downtown accommodation, rather something a little cheaper. But this was further than I expected. With regards to amenities nearby, there is a couple of fast food chains such as In N Out Burger which is just the other side of the I5 from the hotel - less than 5 minutes walk. Also there is Walmart, Best Buy and other similar stores a short drive heading South from the hotel. The premium outlets are about a 20 minute drive on the I5 South as well. I takes about 10 mins to get to San Diego by car on the I5. Other than that it is quite industrial around the area and is primarily navy and shipping by the looks. The initial room I had was on the ground floor just near the lifts. I'm not sure why, but it was a king handicap room. I had booked a king room, but not handicap. But it was on the larger side, so I was happy to stay in it if it was not required by anyone else. I stayed one night in this room and was nearly driven mad by the lifts. The constant dinging of the lift not only when it arrived, but with every person entering and exiting it, was frustratingly annoying. I am usually a reasonably heavy sleeper and very little keeps me awake, but this was ridiculous. In addition the people on the floor above me, were like a pack of elephants. I currently live in an older ground floor unit and I do hear my upstairs neighbours, but this was nothing like what I was subjected to in this room. I promptly arrived at the front desk around 6am the next morning and requested that I be moved to the top floor and nowhere near the lift as there was no way I could stand the no sleep for the following 6 nights. The person on duty at first said that they had no rooms that were the same as mine. I said I did not care what type of room it was, so long as it was away from the lift and preferably on the top floor. They asked me to come back around 9 and they would see what they had. I did so and they were able to provide me their last room which was a twin room instead. However it was on the third floor (of 4) and I was assured it was well away from the lift. I transferred all my luggage to the new room, but it was only one further away from the lift than what my previous one was. At this point I could not be bothered trying to change again, so thought I would see what it was like for a night. The lift was still audible, but to a much lesser degree and with much less activity than the ground floor. The upstairs neighbours were much better and I was able to sleep so I stuck with that room for the rest of the 6 nights. Overall this experience was highly annoying and ongoing the hotel could resolve it by simply turning off the audible noise on the lift or changing the programming so it only does it on arrival, or by at least turning the volume down. Tip for guests... get as far away from the lift as possible if you are on the ground floor! The front desk staff were accommodating with the situation and were nothing but professional about it. The rooms were comfortable, clean and a good size room and bathroom. Overall the place is certainly a nice place to stay, is good value and is ideal if you don't mind how far you are from Downtown San Diego and you have a car to get around.

    3
    « It's ok »

    I thought I was booking a real suite but what I got was a room with a sitting area It did not live up to my expectations and was disappointed that I did not get the breakfast that I normally get at a Best Western- not even a roll, or danish FAIL!!!

    3
    « Nice inexpensive hotel close to Highway 5. »

    The hotel is quite far away from everything so a car is absolutely necessary. Parking is free. The room and the bathroom were of adequate size and showed no excessive wear and tear. A free copy of USA Today was provided and in-room wi-fi was free. There was a bit of nightly noise from Marina Way, though. Also noise from the nearby restaurant "Goodies" might be an evening issue for light and early sleepers.

  • 4
    « Great Hotel just a bit far out »

    Large rooms, friendly staff, just out by itself. There is an In and Out burger place down the street and a Denny's as well as a restaurant/bar next door. It has a live band but they stop playing at 7:30 in the evening.

    4
    « Excellent location and value for money! »

    Location is priceless, very close to the zoo, downtown and almost everything, gas station nearby, dennys, starbucks ... This is definitely the place to stay when visiting San Diego. Staff was very cool and helpful as well when we ask for things to see around.

    4
    « Good hotel »

    Clean and comfortable hotel, bed was comfy. Friendly staff. Nice pool area and hot tub, small gym too. A bit out of the way and near the industrial area, which ment a car was a must or lots of taxis. I didnt like the bath/shower combination and the shower curtain!!!

    5
    « Love This Hotel »

    Really clean hotel. Not one disappointment! My new hotel for when I'm come to San Diego! Customer service was on point, only thing was the loud music at the bar that's right across but they did let us know before our stay which we did not have a problem. VERY happy with out stay and Highly recommend! :)

    5
    « Pleasently Surprised »

    Not being familiar with the San Diego area we chose National City knowing that having a car would would make our travelling in the San Diego area easier. We were pleasantly surprised when we entered our hotel. Lovely, welcoming lobby and staff very attentive. Room was first class. Although in more of an industrial area we had easy access to whichever we wanted to go and the shuttle bus took us to the trolley station which was a wonderful way to get around and see the sights. Hop on, hop of idea. Just great. After this experience we stayed at a Best Western by Mission Bay, San Diego,what a disappointed after staying at the Best Western PLUS Marina Gateway Hotel. we would definitely stay here again.

 

Getting to the hotel ...

All directions
·From: San Diego Airport (SAN). Go east towards North Harbor Drive. Turn left onto North Harbor Drive, turn left onto West Grape Street. Merge onto I-5 South take Bay Marina Drive Exit, turn right. The BEST WESTERN PLUS Marina Gateway Hotel is on your immediate left. ·From: San Diego Convention Center. Go Southeast on West Harbor Drive towards Salida Loop. Merge onto I-5 South, take Bay Marina Drive Exit, turn right. The BEST WESTERN PLUS Marina Gateway Hotel is on your immediate left. ·From: Los Angeles. Take 101 Freeway south, 101 South becomes I-5 South. Take Bay Marina Drive turn right. The BEST WESTERN PLUS Marina Gateway Hotel is on your immediate left. ·From: 32nd Street Naval Station...

see more