BEST WESTERN PREMIER Hotel Majestic Ponta Negra Beach,  Natal

4.5/5  - based on 1820 guest reviews.
Engenheiro Roberto Freire Avenue, 3. 800, 59090-000, Natal, Brazil - See map
+55 8436427000 +55 8436427001

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Game room
    Game room
  • Outdoor pool
    Outdoor pool
  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
  • Valet parking
    Valet parking
  • Onsite laundry
    Onsite laundry
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 1828 traveler reviews
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The first Best Western Premier in Brazil. The BEST WESTERN PREMIER Majestic Ponta Negra Beach is located in Ponta Negra, the most famous beach in Natal. It offers a new concept in hospitality and is a symbol of elegance, glamour and service excellence. Next to the best restaurants, bars, craft fair, convention center and minutes from the airport. This classic hotel of superior category, offers luxurious and comfortable accommodations all equipped with central air conditioning, 32 inch LCD television, ironing board and steam iron, coffee maker, electronic safe, hair dryer, clock radio, bathrobe and mini bar. The structure also has a swimming pool, gym, game room - set up with toys as a kitchen, free wireless Internet, business center, conference rooms, lobby bar, regional products shop and private rotative parking. The sophisticated French restaurant "La Brasserie de La Mer" has a menu signed by the renowned chef Eric Jacquin, one of the most awarded French chefs working in Brazil. Meet, surprise yourself and fall in love at the BEST WESTERN PREMIER Majestic Ponta Negra Beach. Enjoy your stay.

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Room 1

Guest reviews


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based on 1828 guest reviews
Certificate of Excellence
Traveler's Choice

 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
1320
Verygood
 
414
Medium
 
62
Poor
 
21
Horrible
 
11
Business Business 351
Couples Couples 605
Family Family 528
Friends getaway Friends getaway 139
Solo travel Solo travel 72
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN PREMIER Majestic Ponta Negra Beach,Natal
  • 5
    « Next visit to Natal I want to stay here »

    Very nice hotel, well decorated, very well located near the best restaurants and best handicraft stores and fairs. Breakfast is also very good with a lot of options. Staff is friendly, cleanliness is excellent, very comfortable beds.

    5
    « It continues to be as Majestic as ever! »

    I revisited this hotel twice last month, over one year and a half since my last review, and it continues to be a fantastic hotel, just like new, clean, comfortable, fantastic breakfast, friendly and efficient service. Wifi works perfectly. Best cost-benefit of Natal. Do not know why it has been listed as 3 and half star, since it is better that many 4 star hotels I have stayed in. Well located at the Ponta Negra beach suburb, near several restaurants, including two of the famous Camarões Restaurants.

    1
    « If you are on business trip do not use this hotel »

    If your trip to Natal is for business, please do not use this hotel unless you are obligated to do so by Corporate agreement as it was my case. The internet connection and speed is very low or inexistent.

    5
    « Wonderful!!! »

    Wonderful, comfy hotel. Worth every cent!! Delicious breakfeast, close to the beach and city center, service was great at all times, the room was spacious and comfortable, dinner was delicious with great atmosphere. Highly recommended.

    1
    « Bad Wi-Fi »

    I am statying at the room 205 called Nisia Floresta suite. The Wi-Fi coverage in the room is almost non-existent. The signal is pretty low. My iPhone couldn't even find the network. I was able to connect only using my notebook and run the speed test several times. The download speed varies between 300Kbps and 700Kbps and the upload speed varies between 90Kbps and 300Kbps. Back to the dial-up times of the Internet.

    5
    « Amazing! »

    This hotel is amazing! Very comfortable, decor is beautiful and really cozy! Staff is also really nice. Breakfast is really good, so many options in the buffet! Location couldn't be better, in front of the beach and a few steps from lots of good restaurants!

    4
    « Vacation in Natal RN »

    AMAZING!!!!!!!!!!!! I just can't express enough how great this 4-days vacation getaway has been. It was just enough days to quench my thirst. HOTEL: Best Western Majestic 4-5* BEACHES: Try them all! So many! ACTIVITIES: take the buggy cars. They are most fun and you will enjoy a lot more than the travel bus. Go to the dunas. Go to both ends of the area... Like Praia PIPA and CORAÇÃO. GUIDE: my man "BATISTA" he was so awesome! Laid back and fun. We did both trips with him. Each trip is about 7 hrs, but it will go so fast! Take this trip. You will not regret!

    4
    « Medium size city "Boutique" Hotel near the beach, good alternative to the foot in the sand crowded Hotels »

    Stay for 2 nights. Good location, central to Ponta Negra restaurants, bars, banks, etc. Less than 1Km, easy walking downhill by road and street stairs from main Ponta Negra beach. Cozy almost familiar Hotel in very good overall conditions, clean and silent for the guests. The decoration(classic a little out dated) can be less popular, but it works in providing some class, charm and sophistication to the place for most people.Very good quality and varied breakfast in nice dinning room. The room has everything needed for a good stay and good quality sleeping: good size TV, fridge,safe,hair drier,minibar,24 room service, free wifi,good comfy bed with good matress and nice selection of pillows. Small pool(more like a very big jacuzzi) and basic fitness room. Chill out area and good quality Hotel restaurant. I had a lovely stay, would stay again if I ever return to Natal.

    4
    « Great Hotel »

    We had a very pleasant experience during our stay. Rooms are new, nicely decorated and very clean. Location is good, close to restaurants and a short stroll to the beach. The hotel has a small pool, but we enjoyed using, it was only the two of us when we were there. Breakfast has a good variety. Staff is friendly and helpful. Would definitely stay there again.

    5
    « First-rate! »

    Incredible interior decoration... gold framed mirrors and archival photos in rooms, enameled ceramics, magnificently upholstered chairs in lobby and restaurant. Rooms spacious, clean, great bathrooms with modern showers, AC, TV, WiFi. Breakfast buffet included - excellent quality, excellent selection Incredible restaurant - top quality French cuisine, excellent prices. Excellent service - efficient, with a smile. Nice location - short walk to great beach, plenty of restaurants and stores very close.

  • 3
    « Good location but stay somewhere else/better for the price! »

    We were a family/friends of 7 persons on holidays to Brazil for a special occasion. had booked several nights here, 3 rooms. check in went fine. Our room was fine and we were very pleased by the cleaning personel who did a good jobb. the problem stared on our first morning. We woke up to loud music on the corridor. We couldnt get back to sleep so got up and down to breakfast. The volume of the music as we opened our door was ridiculous. Even in the lift the music was blaring........and I ask, whats the point? Breakfast was fine but only 1 person at the eggstation isnt enough and he didnt have a word of english. after many frustrating minutes a guest helped translate our wish for 2 fried eggs..... This happened every morning x 5! Our second night we were woken up around 3 am to terrible noise coming from the room besiden us, sounded like furniture being thrown around, things been broken, a massive fight with screaming men.....my husband called reception and asked for help. Luckily whatever the security did, it as quiet the rest of that night. The night after that there was more commotion so not much sleep either... We decided to complain at reception to be met by shrugg of the shoulders and she could move us to another room! I suggested they move the disruptive person instead as he was the problem, not us. Found her attitude very condescending. As i wrote in the start, we were 7 persons in 3 rooms. The others, in a different room, had no airconditioning and rang reception the first night as the heat was 27 degrees in the room, nothing was done. Next day they complained again and were told it was working now.....so next night, no aircon then either. They rang reception and someone in a deep sleep answered he would come up to fix it. They waited, rang again, he never turned up... As we were in Brazil for a special occasion, my husband booked a table at the hotels restaurant for 1830 hrs. Half of our party were flying out that night therefore it was handy to eat, celebrate and end our holiday with this meal. ALAS........ our booking was nowhere to be found as well as the restaurant didnt open until 1900 hrs...The booking list was full and our name was not on it. So we ended up in a small place close to the hotel but it ruined our last evening. At check out, our bills had items on it that were not ours so they were deleted. The lady, the same one we have dealt with before, was very rude and practically threw our bill at us. I really dont think foreigners are welcome here! To be charged for beachtowels is also something new to me. all borrowed towels were returned everyday and signed for. Never experienced that before in a so called 5 star hotel! We would NEVER stay here again.

    3
    « Pretentiousness, out-dated service behaviors at the Front Desk. »

    For me, the place just lacks a little humanity and warmth, it's corporate and professional, not personable. Restaurant staff well trained but food is not all that. The decor is very confusing. I will not got back to this hotel.

    4
    « Good hotel »

    Good hotel, with very kind professionals, comfortable and clean room, and perfect breakfast. The location is very good also, near the beach and with a lot of restaurants near too. Definitively, I recommend it.

    4
    « A very comfortable option in Natal! »

    Pros: (1) Great rooms, very clean and cosy; looks like they were recently renovated; (2) Beautiful view (if you get a front sea room); (3) Well located; (4) Nice service; Cons: (1) Sometimes I felt like the decoration was too much fake and exaggerated; (2) Although breakfast was great, It lacked a larger variety of healthy options. (3) The pool was definitely the lowest point... Too small, with no view and nothing to do.

    3
    « Mixed Feelings »

    I have mixed feelings about this place. On the one hand, some of the staff were wonderful and really went above and beyond to help us. When they couldn't provide a service, they were quick to suggest an alternative. The hotel is clean and located on the main avenue, with quick access to restaurants and shops. Some of the negatives are: we couldn't exchange money to local currency at the hotel, they do not have an ATM machine, other staff members seemed irritated when we asked for help and the beach is a 5-10 minute walk away. (views are still nice if you're on a high floor and have ocean front). Natal itself seemed like it's about 60 years behind the times, but there are beautiful things to see and do here. (beaches and dune buggy rides).

    5
    « Great Stay »

    I have stayed in this Hotel since 2012 and in my opinon it is definitely the best option in Natal for Business purpose and for turism as well. I can mention the cordiality of the staff, the quality of the Restaurant, the room cleanliness and the good and the fancy environment. I have been indicated this location to all my collegues and friends.

    4
    « Great hotel with plenty around it »

    stayed here for 3 nights last week with friends Great situation near bars and shops plus good sea views from rooms Great breakfast but pool is just a plunge not a swimming pool About 50 mins drive from airport

    5
    « Perfect Stay »

    We had a perfect stay. The Magestic is an impecable hotel filled with remarkable details and excellent hospitability. Upon arrival we were upgraded free from charge to an ocean suite. Truely perfect.!

    5
    « Great hotel with very convenient location »

    Best hotel in Natal. Location is very convenient, close to the beach and to markets, restaurants and shopping. Rooms are very well furnished, but, maybe, a bit small for 3 or more people. Beds are not full-size queen, so a couple would stay a bit tight. Apart this, the rest is perfect. Breackfast is also great, with quality and style

    5
    « The BEST Best Western Hotel »

    Located at Ponta Negra, next to the beaches, markets, bars and restaurants (include Tábua de Carne, another must go restaurant in Natal). Everyone who works in this hotel was super courteous and helpful. The breakfast was one of the best I ever had in a hotel. I forgot my facial cleaner in the bathroom, called them one day after I checked out, they found it for me and I got it back another day later.

 

Getting to the hotel ...

All directions
·From: The north. From Fortaleza, take highway CE-040, then BR-116, turn left onto BR-304 and continue onto BR-101 to Natal. Follow to the BEST WESTERN PREMIER Majestic Ponta Negra Beach. ·From: The south. From Joao Pessoa, take highway BR-101 to Natal. Follow to the BEST WESTERN PREMIER Majestic Ponta Negra Beach.