BEST WESTERN Hotel Plaza,  Naples

3.5/5  - based on 817 guest reviews.
Piazza Principe Umberto I, 23, 80142, Napoli, Italy - See map
+39 081 5636168 +39 081 5636177

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
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TripAdvisor Traveler Rating
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The BEST WESTERN Hotel Plaza is an historical building of the 19th century, recently renovated. We are located near the inner city and the airport, train station and bus terminal. Our restaurant offers local cuisine and the meeting rooms accommodate up to 150 guests. Where not included in the rate, breakfast can be purchased at the hotel, at 3 EUR per person, per day. City fee excluded (2 EUR per night, per adult over 18 years old) and 10% VAT included. Enjoy your stay.

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Room 1

Guest reviews


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based on 817 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
163
Verygood
 
355
Medium
 
190
Poor
 
65
Horrible
 
44
Business Business 113
Couples Couples 309
Family Family 129
Friends getaway Friends getaway 139
Solo travel Solo travel 56
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Hotel Plaza,Naples
  • 3
    « Central location »

    We recently stayed here during a weekend trip to Napoli. The hotel is centrally located just a short walk away from Central train station. The immediate surrounding area is rather dark at night with lots of people hanging around are night and can be intimidating for some. However we faced no issues with during both day and night time. There is a small supermarket across the street and a short walk away you can still down Corso Umberto Uniform - one of the cities swankyest shopping mile. The metro is just 5 minutes away. The hotel is dated and the public areas limited and rather strange. The rooms are very small and not sound proof - ask for a high level floor to be less exposed to street noise and people shouting around, garbage clearing in the night etc. Breakfast in the roof top restaurant is ok. A taxi to the airport costs 20€ and the hotel charges 5€ on top to order a cab - better walk to central train station.

    2
    « Hotel that cheats with the customer rooms »

    We booked a superior room for my wife and me but the hotel put us in a single room. After several claims, one day after we were put in a superior room (as we checked on the hotel website), but the hotel told us they had assigned us a better room. The staff was not so much friendly, I think it was due to the continuous claims of different guests about different problems. This is a clear sign of a deficient hotel services. The breakfast so normal and not much abundant with little replenishment The hotel area (so near the central station, the only advantage of the hotel) can be a bit intimidating, specially at night. We had no problems but it is not advisable for any traveler I really cannot advise tis hotel. It was a mistake, better another in Naples.

    5
    « Great Stay! »

    Spent a short time in Naples and the hotel was very good! Staff were very friendly and helpful, provided us with lots of useful information therefore was able to 'cram' as much in as possible thanks to recommendations. Room was lovely and spacious and completely soundproof - lots of activity outside due to location! Main rail station about a ten minute walk. Breakfast was excellent, good choice of everything to start the day. Would stay there again and will recommend!

    4
    « Tutto sommato OTTIMO rapporto qualità prezzo »

    Hotel evaluation within the standards of its competitors. A GREAT positive feedback : quality/price ratio. Staff very kind. I suggest this hotel for its strategic position : near the metro and the rail station.

    3
    « Close to train station »

    The Hotel is handy when you come by train or if you need to get to the airport. There is a bus a few minutes from the Hotel that will take you to the airport in about 15 min. The staff was friendly and helpful and the room clean, but the Hotel is not in a nice area and as the Hotel only do breakfast it is not easy to find a nice Restaurant near by when you want dinner. It was actually quite scary as there was lots of noisy people in the street outside the Hotel. It is also not possibly to get breakfast before 7 o'clock which means you are stuck if you need to catch an early flight and you may well have to pay for it unless you check.

    2
    « Average hotel in a very questionable area »

    The hotel is very close to the train station, has free wifi and OK breakfast buffet. However as other posts is in a very poor area. We walked from the train station to the hotel at 11pm. I felt very unsafe the entire short walk. The plaza out the front of the hotel was littered with rubbish and people hanging around. In the morning the contrast was stark with a market in the square but we were happy to leave. The rooms were small and the ottoman in our room was covered in stains. Very basic hotel in a very poor area.

    5
    « Dodgy Neighbourhood, Excellent Hotel »

    Near Central Station, 10-minute walk to the historical centre. Try to get past the dicey surroundings--we spent eight days there and had no problems with safety or with being accosted by mendicants. Special praise accrues to the manager Giuseppe for his solicitude and professionalism.

    3
    « Location is not safe »

    Ok, upsides first....the hotel has a very nice breakfast buffet on the top floor, with a great view over Naples and a choice of food and beverages that should fit everyone (international breakfast standards as well as local specialties). The staff (especially @breakfast) is very nice. There are bikes for rent, we found it to be a very nice way to discover the city, even if 20 Euro/bike seemed a bit pricy. Now some downsides, which unfortunately will prevent us from coming here again....First thing is cleanliness.... The shower drain was obstructed, water was floating and there were black long hairs all over our room (we're both blond.....). That's one thing, but even more worrying (as even the staff admitted) is the LOCATION. The hotel is situated on a square next to the central station (convenient when you take the airport bus into town). In the evening, the square is filled with bothersome people of various nations, many of them drunk or stoned. Every night, we had to witness serious fights. With windows open, we heard yelling and shouting throughout the night. At one night, a fight broke out just when we were crossing the square (people attacking others with broken bottles), it was really scary. All in all....go for it if you're not of the fainthearted. Otherwise you might consider a more secure and clean location....

    3
    « Rough »

    The hotel is ok. The staff are pleasant and the rooms are good. Location should be good being only 500 mtrs approx from the train station but there is a problem. On the walk to the hotel twice we had to fight off thieves from our luggage. They will, apparently, steal anything and it then in turn ends up for sale from street stalls. Outside the hotel there is a park filled with litter and loitering men giving the place a really seedy image. In honesty I would'nt recommend the hotel due to its location.

    2
    « Very poor area! Felt unsafe :( »

    We stayed at this hotel for two nights. I cannot understand the good reviews. I followed this advise and was very disappointed. When we arrived I was totally shocked. Right in front of the hotel there is a daily market. It was extremely dirty with plastic and rubbish everywhere. It seems to be a very very poor area. I didn't feel safe here at all. The reception desk was unusually unfriendly as we checked in. He wasn't helpful at all as we asked for tips and directions. You cannot go out at night here and come back without a taxi. The airport taxi driver already warned us at our drop off. It is really a scary area. It's such a pity. The hotel was noisy till very late and the early morning commotion with the daily market makes sleeping late impossible. The central train station is about 10min walk away. This is a positive. The Viator tours from Naples has a pickup point at the Starhotel Terminus right by the central train station. I asked for prices and it wasn't much more than here but MUCH nicer and right by the main station with all connections on your doorstep and a great shopping centre. If you want to enjoy nice evenings out, please don't stay here. You will be so disappointed. Rather pay a bit more and choose a better area. Bus 151 stops practically across the road. Buy a day ticket for 3.50 and take this bus from start to the end. You'll see a wonderful part of Naples with spectacular views on the entire city as you reach the top of the hillside. Eat there at a nice restaurant. The ticket is valid till 23:00. Bus drives are great, you see much more.

  • 5
    « Nice and clean hotel in the center of Naples »

    Perfect hotel in the center of Naples. I can recommend the BEST WESTERN Hotel Plaza to all people, who want to be in the center of Naples. The hotel is clean, the breakfast is super. Bathroom is clean and lagre.

    4
    « Excellent choice for quick overnight across square from train station »

    This hotel totally satisfactory for our overnight in Naples after touring Capri and Amalfi coast. We had an early morning train back to Rome and wanted clean, comfortable room. Happy coincidence, great little pizza restaurant just around corner (see Trip Advisor, can't recall name at moment). Easy walk to train station with roller bags.

    2
    « Check hotels near the castle »

    The hotel is very close to the train station which was good for us. However, the location, as previous reviews have mentioned, is very dodgy. There are men who hang out in the square in front of the hotel day and night, while they didn't harass us, it was very intimidating. We were on the 4th floor and the wifi was painfully slow in our room. Our room was also quite noisy in the mornings from what we presume is noise from breakfast upstairs. The shower wasn't particularly clean when we got there either, lots of limescale around the outside of it and on the shelf to hold shampoo. The breakfast area looks like a bar and has a door available to an roof top lounge, but this is always closed after breakfast only leaving the reception lounge to relax in. We only payed £40pn for the room and wouldn't want to pay anymore, you can haggle breakfast down to a single Euro which is worth it for that price.

    3
    « Good hotel, sketchy location »

    Same as others have said: the hotel itself is a decent 3 stars - good breakfast spread, helpful staff, room is OK (booked through Hotwire so ours was small but manageable), but we didn't like the area. It's definitely weird but we didn't have any problems.

    3
    « Not Good AREA »

    Hotel in one of the less attractive parts of Naples but is close to Station . room is small and no balcony . Single window looks out onto lines of washing . breakfast is hard breads jam and cereals. No swimming pool and nearest beach is 4-5 kilometres away . Staff were helpful but could not do anything about surrounding which were not very appealing . near eating houses were mostly Kebab outlets but eventually found some italian . Day time Market direct outside hotel which was reasonably cheap.

    2
    « If I had a choice again, I would not have stayed there »

    The mini plaza in front of the hotel was quite lousy at night and made travellers uncomfortable. I dared not go out after 8:00pm. Staff was just fair, a lack of care about guest experience and passion about hospitality. For sure I would not stay at this hotel again as there are a lot more better hotel at lower prices in the town. The hotel did not look like being operated by a so call international brand "Best Western".

    5
    « Very centrally located »

    Very conveniently located to the train station, we were able to walk to the hotel with our luggage and all. Lots of nice restaurants nearby, with great pizzas. The staff was extremely nice and friendly. They had great pastries at the desk. Best coffee place was just across the street.

    5
    « Visit to Naples Italy »

    We both enjoyed our stay at the Best Western Plaza Naples. The room was well furnished the tea/ coffee facilities were a bonus. the breakfast choice was ample. with regard to location we were extremely disappointed as to the location of hotel and the filthy conditions just outside, with market stalls every day of the week just feet away from the front entrance. my biggest shock was on our first evening my wife had her gold necklace snatched from her neck.

    1
    « Harlem of Naples »

    Wow...brought my 4 month old to this establishment thinking it would be decent considering the best western is a reputable hotel chain- I was mistaken. The hotel itself is decent- A/C, modern elevator, clean linens every morning. However, they list an abundance of inhouse services in their guest book. One of them being laundry. Yeah, don't bother. Unless of course you want to pay 106 Euros to have your small load of laundry sent out to A dry cleaner- a serious miscommunication between what they list on their guest services list and what actually happens. Then let's take a look at the location...sketchy to the power of 10. We had to walk about 5 km to get to a part of the city that we didn't feel we were going to be shaken down. Wife's phone was pick pocketed in this area in broad daylight. We had to hightail it back to the hotel before dark if we didn't want to risk our safety. Definitely look for a hotel on via partenope or further west, it's worth the security and peace of mind.

    4
    « Best Western Naples »

    Stayed here for the night prior to boarding a flight home after two weeks in Italy. Yes, Naples is a large city with many questionable neighborhoods, but even though the hotel is in a somewhat sketchy area, the staff here was wonderful and helpful. The rooms are small, but they had a great breakfast on their rooftop dining area with a great wait staff that went above and beyond. Good cappuccino fresh made to order, nice pastries that were warm, and even real scrambled eggs, not very common anywhere in Italy for breakfast. Our AC worked fine once the maid showed us how to set it, very counter intuitive , but the room was nice and cool. The surrounding neighborhood was not the best, but there's some pretty good restaurants within a five minute walk to a pretty good part of town. Great driver to take us to the airport, prompt and a nice, clean car, not your usual taxi and the hotel set that up for us as well. Overall, we would definitely use this hotel again in the future for sure!

  • 2
    « BAD AREA »

    The hotel itself is pleasant. We double booked and didn't get a refund, but realise this is our error. The area, however, was VERY sketchy. While it is close to the train station and old town, the area is incredibly non-Italian, full of sketchy people hanging around day and out. It seemed to be a very black area (not many white people) and as a young woman I felt unsafe walking around in shorts- got some weird looks too. The hotel is average- slightly unfriendly staff, good breakfast buffet for the price but it doesn't get refilled enough.

    5
    « Great hotel »

    Great hotel, room, breakfast and location. More than happy with what we paid. Staff first rate, would stay again. Railway station a few minutes away, plenty of eating places, shops etc close by. Nice pool area.

    4
    « Very affordable and close to the train station »

    The hotel staff ware nice and very helpful. Very good breakfast. Very close to the train station. Actual physical location and access to the hotel entry is a bit unpleasant - through a very crowded, busy and non-so-clean street market and neighborhood. Very affordable and good value for the money.

    5
    « Best place to stay in the center Naples »

    Well located, the hotel is halfway between the Central station and the old town. The area is quite messy (that's everywhere in Naples) but you'll feel safe in this hotel. The room is very nice, super clean, excellent bed, a kettle to make tea and coffee, thick curtain and windows, you won't be bothered by the sunlight and the noise from the street. The staff is very nice and helpful. Good wifi too! I keep going back to this hotel, it's this good.

    4
    « close to metro and railway station »

    Pluses : * close to metro & railway station * good breakfast * clean rooms * very good WiFi Minuses : * in front of the hotel is a small market , day is occupied by a flee market , evening and night by a lot of men drinking alcohol ,making noise,beating drums ( tam tam ),dancing * I was warned everyone to guard our pockets and backpacks when we walk through the area.........good advice !

    3
    « Nice effort to run a hotel in an very unattractive area of Naples; rip-off taxi »

    The best thing about this hotel is the excellent breakfast buffet served on the top floor. The rooms were OK, elevators ok, but slow, staff mostly pleasant. Not Best Western's fault, but the hotel is in a grungy area of Naples (are there areas of Naples that are not grungy?) The small square in front of the hotel is the site of a busy public market. When the market folds it becomes a flea market and when that folds up groups of men loiter about into the night. I did not feel inclined to go out at night. Taxi's. The man at the front desk spoke well of the taxi's they called upon for their customers. The taxi called to take me to the airport immediately tried to overcharge me. The agreed price was 20 Euros, but underway he wanted 35, then 30, then he wanted the price of a coffee. I stuck to 20 Euros. Best Western should vet the taxis they call more thoroughly.

    5
    « A nice hotel in the middle of the wonderful chaos of Napoli »

    I just completed a four week stay at this hotel. It is well located. It is close to the main train station so it is easy to get in and out of the city whether it is upon arrival or for day trips on the Circumvesuviana. It is within easy walking distance of Centro Storico and the archaeological museum. The rooms are clean and quiet. The breakfast is adequate, with the highlight being that it is served on the rooftop patio and has an amazing view. The area around the hotel takes a bit of getting used to. The piazza in the front is home to a busy pop up market each day. There can be a bit of a mess left some days. There are a lot of people so be aware of pickpockets.

    3
    « Awesome staff and great service! »

    Once I got over the shock of the location, I enjoyed my stay very much. This was my first visit to Naples and since I trust Best Western Hotels, I decided to stay here rather than a B&B. When I arrived, I wanted a refund and wanted to go find another hotel but since that was not possible, I stayed. The next day I woke up to find an outdoor market in front of hotel and people were very friendly everywhere we went, the staff in this hotel are awesome, rooms are clean, and they serve a good breakfast. I will definitely return to this hotel in the future now that I feel comfortable and more familiar with Naples which is a unique place surrounded by beautiful places!

    1
    « No water,water no juice and unfriendly staff »

    Reached in terms evening,walying thru' the Piazza room BW were shocked to see the litter and the kind f people hanging around. According to the latest review expected a nice warm welcome to shake off the outside experience,nothing that sort. When I asked is it safe to ome late,he snapped every where is unsafe in the world as is ur NY. Breakfast crew was also gong around with no smile or greeting.next day I started greeting and smiling so finally on 5th day which was my last every one response was friendly. Last 3 days there was no water and no proper answer only 15 minutes, that delayed us going to Ischia.The next day on the way back decided to shower at night and opened the tap no water again got late in retiring cause had to wait until 10 or water to start. No juice for 3 days,I don't take coffee or T only juice ,explanation-- there is no water to make juice.Note they don't use filter or bottle water but only city water, I didn't even touch it the last day when it was available. Rooms were clean roof top was nice otherwise the rest what we went thru" it is upto you to decide. to

    4
    « Wonderful Little Hotel Near the Train Station. »

    Everyone at the hotel - a the front desk, house keeping, at breakfast - were absolutely wonderful. Very friendly and knowledgable. Our room was small by American standards, but very common as to European standards. And, although small, was absolutely spotless. Breakfast in the morning was better than I had anticipated...very English...scrambled eggs and undercooked bacon...with a fine complement of pastries, cereals and yogurts. The hotel is very convenient to the train station, and is why we stayed here. Somehow I managed to find a seafood restaurant nearby, which had some of the best seafood pasta dishes that I've had during my 3+ years of living in Italy: E Pronto i Mangia. Find it. Eat there. Prices were excellent as well. As a note: Piazza Umberto was quite dirty - and is to be expected near the train station - but we had absolutely no issues at all walking through the neighborhood during they day or evening.

  • 5
    « Bella and Paul »

    Lovely hotel and friendly service. Lovely sun roof garden on the top floor for breakfast. Convenient location for main train station, Metro and historic quarter. Wi-Fi strong signal throughout hotel. Only 20 minutes from Napoli airport by taxi.

    4
    « Good Price, medium location »

    The hotel has very good rates but it is located near by the train station. The streets on the back of the hotel are not so safe in the night; we were 4 and we never had problem. During the day there is no problem. The breakfast buffet is good enough and offer fresh fruit and yogurts and continental breakfast. The hotel staff is very friendly and professional and will help you a lot to really enjoy your stay in Naples.

    1
    « TOTALLY DISCUSTING »

    Went to have a shower NO hot water then noticed that the shower hadn't been cleaned chunkes of hair and dirty. Call reception they called house cleaning. House cleaning had the ordasadity with attitude that,we had done it.. Also they new there wasn't hot water. FOR YOUR HEALTH AND SANITY STAY AWAY FROM THIS PLACE!!!!

    3
    « Hotel great - city not »

    The hotel was lovely and staff friendly. The walk to the hotel from the train station at night wasn't great. There was litter everywhere and some guy shouted into my girlfriends face & scared her. During the day the city is much nicer but we never felt safe. Can't argue with the hotel though. The room was lovely and breakfast really nice.

    1
    « 400 yards from central station »

    We booked this hotel as we were only staying one night in Naples and needed to be near the central station. It was a good price, less than £35 and we have stayed at previous BW hotels, and they tend to offer a comfortable stay. The hotel is approx 400 yards from the station, but the walk to there is an eye opener. There are lots of people of many diverse origins, and we have been to a lot of places and railway stations in the past, but this is the only one, where we have felt unsafe. We were offered ipads for sale by dodgy blokes and there were lots of groups of guys hanging around. We were too early to check in and were able to leave our luggage in a cupboard behind reception. On actual check in later, we were met by Gianfranco, who was very friendly and pleasant. He gave us room 220, and when we got in there, we realised that it was occupied (luckily the resident wasn't in). We immediately returned to reception, and Gianfranco to be fair, was on his way to us, to inform us of the mistake. He apologised profusely but it was still very unsettling. We were allocated 310, which overlooks the square to the front of the hotel. The room was okay, shutters and door to external was ok in terms of soundproofing, but internally, the walls are so thin, you can hear everything. Having listened to the guy next door, on his phone for 3 hours, we eventually went back to reception and Gianfranco, phoned the guy and asked him to quieten down - he had been on an office call!! TV was rubbish. Best entertainment was watching the aged prostitues located outside - at 9am in the morning! Fridge good. Bed comfy and pillows good. The hotel is warm and water in shower was not hot. We didn't go out at night, wouldn't have felt safe to walk but there is a little shop next door, which sells wines etc. We were given free breakfast because it was xmas - okay, glad we didn't pay for it. We were able to store our luggage on the day we left, although, it wasn't in a locked room - which was a little off putting. Reception is 24 hrs, which is needed in that area. Cost was good but really, I am surprised that anyone chooses to stay here - we have been in some difficult locations but this area made us both feel unsafe. Would not return nor recommend.

    1
    « Never to be visited again!!!! »

    only good thing about the hotel is its proximity to The Central station, the basis on which we selected this hotel which was big mistake since it was overshadowed by all the other negatives 1. Rooms are very small(terribly small) 2.hotel surroundings are unsafe, very dirty with heaps of garbage 3.huge crowd of unsocial people around the hotel, don't feel safe walking outside 4.reception staff of the hotel were completely insensitive, we were asked to leave our bags open in the reception area, since the cloak room was full, and upon showing our concern about safety of our luggage, we were advised to get it deposited at Napoli central cloak room 5. Breakfast was average though options at the hotel were quite limited and we encountered Long queues.

    4
    « nice hotel inside but.... »

    the hotel is very close to the central station, but a bit far away from center... the staff is really friendly, and the rooms are nice and clean the breakfast area i on the top flour and had nice views they offer quite a good breakfast, fresh fruits and vegetables, and had a good choice of meal (not fantastic but still i was nice) the surrounding area is quite noisy and derty

    3
    « I have been there on October 7th 2015 »

    The hotel was clean, but had no balconies the staff were very nice, but in front of the hotel there is a flea market during the day until arount 2:00 pm then the persons that hold the flea market throw all their garbage in the center in front of the hotel and do not pick it up so it does not look good. At night lots of groups hang out in front of the hotel making it a little scary to go out. So if you go there you must stay inside at night. When our cab driver came to get us to go to the airport at 5:00 am there were 3 men that came to the taxi and asked for money it is very scary, so if you want to walk around at night not the place to stay, unfortunately.

    2
    « Horrible »

    I didn't make reservations here, a friend did. We were mugged a block away from the hotel, in broad daylight. For several surrounding blocks, there is nothing but crime in the streets, trash, and SO MANY illegal immigrants. My opinion of Naples? I will NEVER come back. The hotel has cameras everywhere. Presumably for guests protection. I had been told this was a high crime area and indeed it is. The rooms in the hotel are tiny, like a cruise ship. It's relatively clean. This IS NOT A SAFE AREA.

    2
    « Surrounded by trash! »

    The shower tray wasn't draining and overflowed onto the en-suite floor on the 1st day so we reported this the very next morning expecting that it would be fixed that day. That evening I had a shower and the water once again filled the shower tray and then overflowed all over the en-suite floor again. I phoned reception who took ages to attend and when he did he just fiddled about with it but couldn't fix it. We asked to be moved to another room but he was most unhelpful and said that there were no empty rooms! During the exchanges between us he even had the temerity to suggest that I was only making a fuss as a result of injuries received in an incident earlier in the day! We persisted and eventually he agreed to move us to another room. He had trouble opening this room with the key but left it with us. After several attempts to open the door we gave up and after some more insisting were eventually moved to a family room on the 4th floor. Why this wasn't offered in the 1st place was not explained. Why the shower waste wasn't fixed during the day is also a mystery. This man was also overheard in a conversation regarding procurement. Such a man should not be employed in a receptionist's job at this hotel. In none of the rooms was the door closer arm connected so the room doors wouldn't automatically close as they should; they were, therefore, potentially unsafe in the event of fire. This was pointed out to reception who noted it down at the same time as the original complaint about the shower. None of the closer arms were re-located in the tracks during our stay. The breakfast room layout was poor with it all jammed up in a corner so everybody was falling over everybody at breakfast time. The door to this room was locked sometime after breakfast so when we returned to have a drink on the roof garden we were unable to get to it as the only access was through the breakfast room. Our family room didn't have a balcony so we couldn't relax with a drink on it as we could with the original room. But maybe that was just as well because the view from that was of a rubbish tip when the market stalls were cleared away for the night. The traders just left all their rubbish where it fell. The grassed area behind was littered with the bottles and rubbish left by the itinerants who spent all day and night just sitting on the wall surrounding, all this just 10m from the main entrance door of the hotel! To keep them company there were up to 4 prostitutes plying their trade on the corner. The staff made no effort to keep the short walkway from this unseemly area clear of litter, nor to replace the tattered flags above the main entrance. The view from the window of our family room was of an enclosed, untidy, yard surrounded on all sides by unkempt buildings. The actual breakfast menu was good - no complaints there. The Wi-Fi worked ok in our room. I just wonder why Best Western are allowing their name to be put to any hotel in this location and then allowing it to be run in such a slipshod way? I only booked this hotel because it was advertised as a Best Western having had poor experiences in another hotel nearby. I assumed - wrongly - that it would be better!

  • 3
    « Nice inside but poor location »

    This was more of a business hotel and lacked the character and charm of other places we stayed in Italy. Location was good in terms of the main station but out of the way of other tourist sites and if I was to come again I would stay elsewhere. Rooms were nice and clean and there was. Good breakfast in the morning.

    5
    « Excellent value for money »

    Clean, great staff, close to airport, but organise a taxi yourself to get there. The hotel taxi expensive. Good English. Not much close around to see, and not a great area. Would go there again, great value for money and very helpful

    3
    « Simple, Budget Hotel »

    Exactly what it says on the tin. Simple budget hotel with everything you could ask for. Booked a room on the day we arrived as we had a problem with the hotel we had actually booked to stay it. Five minutes and we had a room. Only slight downside, they slightly inappropriate man at reception who was clearly hitting on my GF. Creeeeeeepy.

 

Getting to the hotel ...

All directions
·From: A1 Milano - Napoli Highway, Direction Napoli, exit Corso Malta, then turn right at the first cross and follow the signs to the BEST WESTERN Hotel Plaza. ·From: A3 Napoli - Reggio Calabria Highway, Direction Napoli exit, Corso Garibaldi, then turn right at the first cross and follow the signs to the BEST WESTERN Hotel Plaza. ·From: A16 Napoli - Canosa Highway, Directions Napoli, exit Corso Garibaldi, then turn right at the first cross and follow the signs to the BEST WESTERN Hotel Plaza.