BEST WESTERN Grand Hotel de Flandre,  Namur

3.5/5  - based on 130 guest reviews.
Place de la Station 14, 5000, Namur, Belgium - See map
+32 81 23 18 68 +32 81 22 80 60

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Cocktail lounge
    Cocktail lounge
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based on 130 traveler reviews
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The BEST WESTERN Grand Hotel de Flandre is ideally located in the city centre of Namur, just in front of the railway station. Built in 1904, the BEST WESTERN Grand Hotel de Flandre is the oldest hotel in Namur! It has been able to preserve its authenticity by means of an elegant decor that is both classical and modern. The hotel is just a few steps away from the historic centre of Namur, as well as all major tourist attractions: theatre, museum, citadel. A friendly dedicated staff is ready to ensure you a comfortable stay in Namur.

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Room 1

Guest reviews


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based on 130 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
15
Verygood
 
62
Medium
 
39
Poor
 
7
Horrible
 
7
Business Business 25
Couples Couples 64
Family Family 7
Friends getaway Friends getaway 15
Solo travel Solo travel 12
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Grand Hotel de Flandre,Namur
  • 3
    « The best thing was the nespresso machine at breakfast but.... »

    The rooms are tiny - not really big enough for two people - and it's on five floors - with one lift which didn't always stop where it was supposed to - a little scary at times. Nice, helpful staff but not the facilities for a party of 30 including a couple of double basses and four cellos. Therefore rather hard work. But maybe it was very inexpensive (not that anything is in euros anymore)

    4
    « Good Location »

    Room was clean and comfortable. Hotel is right opposite the station, which is v convenient but we were concerned that it could be noisy. However, as the train drivers went on strike the day we arrived, it was not a problem!! It's a short walk into town where there are lots of eateries and shops. We didn't have breakfast at the hotel as we thought it was expensive, but there are plenty of places to eat in town (5 mins walk) Exki is v good and a Pauls! Car parking is in the large local multi storey - the hotel have a deal for much cheaper parking here. It is €8 per full day (€21 proper pice). Reception give you one pay ticket per day of parking - so if you've left your car 2 days, you'll need 2 pay tickets. It's best to pay at the machine at the barrier on the way out. The car park is locked on a Sunday but your car park ticket gets you access by swiping at the machine at the pedestrian gate/door by the lifts. If C&A is open is easier (and more pleasant!) to gain access via the store!

    4
    « Quaint Old Hotel in a Great Location »

    If you arrive in Namur by train, you'll have the shortest walk possible, as the hotel is literally across the street from the railway station. The elevator from the ground floor to reception was a tiny thing, about the size of a closet. It had a regular door, like you would use to enter a room. When the light turned green, you opened it manually. There was no inner door to the elevator car, and so you could see the wall of the shaft scrolling by. After checking in, we took the elevator up a couple more floors to our room. It was snug, but there was nothing wrong with it. The hotel is part of the Best Western chain, of all things. Thus, the pens and stationery all had the chain logo on them. That was disappointing, in an amusing way. Who wants to go to Europe and come back with Best Western stationary? The breakfast at the Grande Hotel de Flandre was on a par with the others we experienced. The hot chocolate machine actually worked. There was a good variety of foods in the buffet, suitable to anyone's idea of breakfast.

    3
    « Mixed feelings... »

    Upon arriving at this hotel on a recent business trip I had mixed feelings... A quite grand old looking building however upon entering the hotel I was met by a tired reception/communal area. Once in the room I was pleasantly surprised by a modern room with all the amenities that you would expect on a 1/2 day trip, nice bathroom, flatsceen t.v., wi-fi, large bed etc etc & nicely presented throughout. The following morning I entered the breakfast room & again the tired/dated feel of the building was very much apparent. The self-service breakfast was very bland, a few slices of cold ham, cheese, croissants etc. The warm selection of bacon & scrambled eggs was completely empty & this I'd like to add was 8am! I approached reception to inform them of the lack of warm food & received little more than a grunt of acknowledgement, totally unacceptable in this day & age. Bacon & eggs did arrive 15 minutes or so later however there was no communication whatsoever from the reception/breakfast staff. This could be a nice hotel if the communal ares were updated & some of the staff were educated in general politeness.

    3
    « Central and comfortable »

    We stayed here as we were using Namur as a base, and this hotel was within our budget and available when we needed it to be. I wouldn't rush back. The room was comfortable, although it had a strange smell until we aired it well - damp mixed with gloss paint. The room did all we needed it to, the shower worked and was warm, the bed comfortable, the facilities fine, but overall, the cost seemed disproportionate for Belgium. During the same trip we travelled to various places and paid similar amounts each time, and this hotel just seemed to not quite hit the mark. The communal areas are tired, and whilst I wouldn't hold this against the hotel, it just felt over-priced. We didn't have breakfast, the parking is not 'on the doorstep' (it's not far - but a short walk), the wi-fi was intermittent, so essentially is was a cosy room, but cost about 100 euros per night, and I think it was worth about three-quarters of that.

    3
    « Noisy Rooms »

    We chose this hotel because it had soundproofing and we like quiet however we found our room was above a beer cellar and there was loud music even in the day. We complained but they could not give another room till the next day. My husband went down twice in the night to request the police but the music continued into the early hours. In the second room there was a fault in the air conditioning which buzzed loudly every 5-10 minutes. A second sleepless night. We would have left at this point but they had asked we pay when we arrived which foolishly we did. Once again to Reception they could not guarantee an immediate repair so we moved to a third room the next day. Even though it was opposite the station it was quiet (good) but is was a Basic Room and we had paid for an Executive Room. They would not give a refund as they said the prices had gone up from when we had booked. On a positive note the rooms were fine with good facilities and although we did have a response to our complaints I felt we should have had either a refund or some courtesy gesture given the poor start to our holiday and the upset it caused us.

    3
    « Good average hotel »

    We stayed here in a triple room. It is ideally placed for the rail station, a 15 minute walk to the old town and a car park is close. The wi if is hit and miss and the breakfast left s hungry hole as the scrambled egg was not really edible. Overall it was a good average hotel which served the purpose it was wanted for.

    4
    « One night stop over.... »

    Good room and a good location for a lovely city. Only had one night stop over but was very good indeed and look to return soon. Located close to a local square of bars and restaurants which have a wide selection of food and drinks in a nice setting, perfect for couples

    3
    « Not so a good city to visit »

    The hotel is in front of the train station. It is small and was renovated. The staf, only one person, was very sympathetic and cordial. The small lift is good. The bath is good too.Namur is a city not so good to visit .

 

Getting to the hotel ...

All directions
·From: Brussels. Liège, Paris follow direction Namur/Luxembourg ( E 411). Take exit 14: Bouge/ Namur centre. Follow the direction Namur centre. The hotel is opposite to the railway train station.
 

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