BEST WESTERN Plus The Inn & Suites at Muskogee,  Muskogee

4.0/5  - based on 141 guest reviews.
2701 Military Boulevard, 74401, Muskogee, United States - See map
+1 918 910 5060 +1 918 910 5071

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
TripAdvisor Traveler Rating
based on 141 traveler reviews
See more comments >>
Photo gallery :
Ideally located just off of Highway 69 the Best Western Plus The Inn & Suites at Muskogee is near a number of local business and recreational attractions. Downtown Muskogee is just three miles from the hotel and features a number of antique shops, historic sites and dining options. Visitors can appreciate our Muskogee hotel's convenient location near the Five Civilized Tribes Museum, Thomas Freeman Historic Home and the Three Rivers Museum. Journey back into the Renaissance period when visiting the Muskogee Castle. Enjoy touring the U. S. S. Batfish (SS-310) or exploring the scenery of Muskogee's beautiful Honor Heights Park. The Roxy Theater and River Country Family Water Park will provide fun for the whole family, while the Creek Nation Muskogee Casino is great for adults. While lodging in Muskogee, Oklahoma, business travelers can appreciate our convenient accommodations near corporate offices such as INCOR, Ansa Company, Inc. , Dal-tile and Sadler Paper Company. Our hotel in Muskogee, OK also provides a 2,500 square foot conference room and a 24-hour business center. Our guest rooms treat you to the comforts of home with microwaves, refrigerators, 40-inch LED TVs, single serve coffee maker, hair dryer, iron and board, and free local calls. Stay connected with free high-speed Internet access. Host Muskogee meetings, networking events and celebrations for 110 guests in our conference room. Our guests also have access to our on-site lounge, fitness center and the indoor pool with jumping jets. The guest laundry facility is available for a nominal fee. Start the day right with our free full hot breakfast that includes fresh coffee, tea, assorted juices, bagels, breads, hot and cold cereals, fresh fruit, yogurt and an assortment of hot breakfast items. Enjoy free hors d'oeuvres during Customer Appreciation from 5-7 pm Tuesday-Thursday. Make a reservation today at the friendly Best Western Plus The Inn & Suites at Muskogee.

See rates and availability

 
Room 1

Guest reviews


in partnership withtrip advisor img
based on 141 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
81
Verygood
 
25
Medium
 
19
Poor
 
10
Horrible
 
6
Business Business 33
Couples Couples 27
Family Family 56
Friends getaway Friends getaway 7
Solo travel Solo travel 10
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus The Inn & Suites at Muskogee,Muskogee
  • 4
    « Good Option »

    Second time at this property. Overall still a good option. Breakfast items took a long time to be replenished even after alerting the front desk. Items were missing from my room upon check in such as the ice maker and pillows for the bed. Even inspite of these minor issues I would stay at this property again when in the area.

    5
    « AWESOME CUSTOMER SERVICE »

    There was a glitch in my reservation and when I addressed it with management, Neal provided excellent customer service. The staff is friendly and the rooms are very clean. We did this for bday part and with use them again.

    5
    « Best in Muskogee »

    What makes this place the best in Muskogee is they have an excellent manager (Nancy).She goes above an beyond to make sure you enjoy your stay. The rooms are very nice. The service was great and you get free breakfast with your stay.

    5
    « Trip to Johnson Space Center »

    Nice place to stay the night great breakfast very new Motel people very friendly lovely places to park. Muskogee is a really nice town right off of Highway 69 makes it easy to access everything. I found the room very clean the new modern atmosphere in the building is very nice new flat screen TVs

    4
    « Comfortable and friendly staff »

    We had a family reunion so honestly only slept at the hotel. The desk staff were pleasant and helpful, the beds were comfortable. There happened to be a high school football (or soccer?) team there at the same time so we weren't able to partake in the continental breakfast as it was pretty much gone when we arrived.

    5
    « Beautiful place with super staff »

    This hotel was beautiful, the decor was pretty. I absolutely loved the light fixtures in the lobby. The staff was super nice, the clerk even called the room shortly after we arrived to make sure everything was satisfactory. The breakfast was wonderful. Beds were great and room very comfortable. It was nice to have a sofa and chair to sit in and watch tv and not have to lay on the bed all evening.

    3
    « Very disappointed. »

    I was very disappointed with this property. The room was dirty, especially for a place that had only been open a year. Faucets, drain, lamps, etc. were very dirty and looked like they had been cleaned since installed. We were told there was a lounge/food onsite and that was not true. Had to go elsewhere. Very noisy - had to listen to neighbors snore all night long. Breakfast area was disappointing. I will not return to this property, or probably not any Best Western after this experience.

    3
    « Found ants in room »

    Found ants in room and also sperm stains on bedspread so we requested to move to another room. The other room was much better but discovered no hairdryer so had to let them know we don't get charged since I brought my own hairdryer. The hotel is only year old and has modern décor and it is clean except for the incidence in our room. The breakfast was limited due to low occupancy and did not put out as much as other Best Western usually have.

    5
    « Nice Motel »

    Very clean motel as it is fairly new. The beds very comfortable and very clean. One thing I did really enjoy was in the shower instead of having the shampoo and soap in the little travel size containers they had them in dispensers hanging on the wall in the shower itself. My wife really appreciated this as she has long hair and requires lots of shampoo.

    3
    « We visit several times a year, and will never stay here again: »

    We made our reservations 35 days in advance, requesting an accessible room. However the clerk never notified us they would not be able to accommodate our request, showing that their greed is more important than accommodating people with disabilities and or the comfort of their guests. The pool was not accessible for people with disabilities. It is questionable if they have the required number of accessible rooms and hearing impaired rooms. Formal complaint to the US Attorney will follow. Wrote letter to owners, received call said they would call us back that day...called back 10 days later and basically blamed the lack of honoring our reservation on another guest. of course they zapped us for almost $ 204 for two nights stay.

  • 5
    « a nice clean place »

    We could have kept driving the 3 hrs home, but to be safe, we stopped here. We were surprised that it stated it was brand new. When I asked when they opened, it had been a year. =) But, it still looked, smelled new. Had a wonderful night guy check us in, very friendly and informative. Hotel has a very retro feel when you come in, fresh and colorful. Breakfast was a hot/cold breakfast, lots of choices. The beds.... well, we rested deeply and comfortably.

    5
    « Very haapy - especially at the price! »

    We spent one night here on a road trip. This location is about a year old. We found the hotel attractive - both common areas & our room. Every space we were in was clean & nicely decorated. The beds were comfortable. The breakfast area was larger than many hotels, especially at this price point. There was a long raised table with outlets all along the center, both sides, very nice touch for those needing work while eating. Breakfast is a full, hot buffet. There are several TVs in the breakfast area, all set on different stations to pick from. The AARP pricing makes this extremely reasonable.

    5
    « Football game »

    Had a great stay. Kids loved the pool. Beds were wonderful. Ok coffee needs improvement. But other wise really nice stay. Would stay again. The decor is really cool in the lobby. The staff was very friendly and helpful We ran out of shampoo and they came right up to get it filled. Oh yeah. Shower essentials were on the wall and. convenient. Loved the stay

    4
    « Beware of Billing... »

    I was at the Best Western Plus, with a Film Crew shooting a movie in the Muskogee area for the last several days. The hotel is brand new, and as such...the facility is a true 4-5 star. The rooms are great, as they are totally brand new...and the staff was absolutely the best! We had an early shoot schedule...and the GM was so client friendly, that she opened breakfast an hour early, so our crew could have a good breakfast before heading to our shoot on a Sunday morning. We loved the hotel. My only complaint is that we had worked out a rate for our rooms...and the bill I was "charged" was more than $100 than the rate I was promised. I will be fighting it...but, I am sorely sorry that I even have to do that. I believe that what one tells me, should be what I am charged...I am not happy...customer alert...beware of billing!!!

    1
    « Never so appalled! 4 different rooms were nasty! »

    I have never been to Oklahoma and found this hotel on line when I came in for a funeral. When I walked in the door it appeared new, neatly appointed and very clean. The front desk clerk was extremely friendly. I checked into my room and there was a spider up in the bathroom corner and a large mosquito (which I had mistaken for a spider) on the wall in the main room. I was prepared to handle that, but not to handle what happened next. When I removed the large bedroll, there was a disgusting stain next to a short black hair. I notified the front desk. She had the manager call me. I was switched to a second room. There was a small puddle in front of the toilet and the toilet tissue roll was all messed up. The front desk clerk came and cleaned it with Lysol. Then I noticed something fuzzy all over the wall. It looked like a champagne bottle exploded and wasn't cleaned. The next day the manager said it was a pipe that burst and had a leak behind it. (Things don't mold overnight). The third room had a huge stain and a short black hair next to it. The front desk clerk was embarrassed and as appalled as I was.(She was truly a gem and an asset to the company). The 4th room had ants crawling on the floor as soon as we (the front desk clerk and I) walked in. They moved me into a suite (nothing fancy-same room with a small sitting area). The room was very clean and the bed was comfortable. I addressed all this the next day with the manager. She apologized and said they had an all new cleaning staff and they needed more training. They need more than training. Had it not been for the disgusting stains and hairs and liquid (all appearing to be bodily fluid) the hotel would have been clean and nice. Someone needs to monitor what the cleaning people or others entering the rooms are doing. I've NEVER seen anything like it. OH.....the manager offered me a discount if I ever come back. I felt that was an inappropriate offer. After 30 years of customer service management, I feel they should have done a bit more to get a satisfied customer. And they need to do a little more than train their cleaning staff! I took photos with my cell phone!

    3
    « Missed the Details »

    Pool was freezing. No hot tub. No pool towels. Coffee was the worst. Maid would not leave us alone. There to see ill family member and just one thing after another that made a bad situation even more difficult.

    4
    « Good Nite Sleep! »

    Early afternoon arrival found the lobby area very colorful and inviting. Was welcomed quickly and checked pricing before deciding upon BW. Upon entering though the lobby, the elevator and hallways smelt like wet puppies had been running around. Not sure what type of fragrance or cleaning supplies were used but I hated the smell. The luggage carriers were very manageable. As for cleaness of the room the score goes way down. Large blob of long dark hair was on the bathroom floor and the carpet had not been swept. Or the sweeper didn't work. The drawer at the nightstand and dresser drawer wouldn't stay shut. We ask for another room mainly because of fear of running into the drawer and falling during the night. After the move it got worse. Two doors down we enter the room and our feet are sticking to the floor. Something had been spelt and was tracked everywhere. Not wanting to sound like we above the conditions we stayed in the room and didn't complain. Unfortunately for them I used one of the hand towels to clean the entry and bathroom floor. Guess they will be throwing that one away. Sorry! It doesn't end there, I was going to complain but was met by a tray of warm cookies so I held my thoughts. After going out to dinner and entertainment I grabbed a couple cookies and took them to our room. One was placed on a paper plate on the nightstand in case my sister needed sugar during the night. Upon waking the cookie was being consumed by tiny black ants. The nightstand had soda drops and rings along with plenty of grime. Also the sink fixture was very dirty along with some body hairs left in the tub while cleaning. That was the bad side. The beds were firm, very comfortable which we did enjoy. The sitting area was also wonderful. The large refrigerator is nice but housekeeping should remember to clean after each guest as Panda Express for two was still remaining. The TV was a much smaller one than the first room but still nice. The bathroom is a little inconvenient due to a tabletop sink. The cords to appliances catch on the cabinet and cause you to lose control of them. The counter is very small and things drop off easily. The shower was nice and shiny clean except for body hair that didn't get wiped out thoroughly. Lots of hot water and pressure with a nice adjustable shower head. Overall with some adjustments made in housekeeping BW is a great choice to spend the night. Comfort, quiteness, hospitality and perks of a pool, fitness room and breakfast is perfect. Loved the quietness away from the busy highway which is used heavily by large trucks. I'm giving a higher rating in hopes that a manager will oversee and inspect the cleanliness of the rooms before making them available in the future. Mop with soap and rinse thoroughly every entry and bathroom. Also the elevators! I think we will all agree sticky dirty floors will turn guests away.

    5
    « A Great Find! »

    We were passing through Oklahoma and stopped for one night in Muskogee. The hotel seemed new (actually opened about a near ago) and everything was really nice: good Wifi, comfortable bed, clean room, and a good hot breakfast with scrambled eggs, sausage, etc. The location of this hotel seemed to be in a newly developed area of Muskogee as the surrounding restaurants and other hotels seemed new. You can't go wrong with this Best Western choice.

    4
    « New and clean »

    We were a Sunday evening walk-in. Staff was very friendly and helpful. Very new - this clean and tidy. Kinks yet - room did not have tv channel guide nor a binder with the usual basic info. At 6:30am breakfast some hot items needed replenishing but no staff present. We were patient. In a few weeks I'm sure it will be ironed out. Will stay again.

    5
    « Excellent BW »

    One of the best BW on our trip. Very new and well laid out. Spacious rooms, comfy bed and lobby that welcomes you to sit and visit. Good parking. Definitely will stay here again! Fresh fruit was offered for breakfast. LOVE that!

  • 5
    « Great hotel! »

    This was a great 2 day stay getaway. Staff was really friendly, rooms were clean. Great night sleep! Breakfast was good. Everything was so modern. We did jump in the indoor pool and it was a little too cold but it was all good. Definitely would stay here again despite all the choice hotels nearby and we counted at least 9.

    5
    « Helpful Staff »

    The gentleman who was in charge of breakfast showed us all the options available and told us to ask for anything we needed. Then when packing our car, he came out and helped us load our luggage. We were greeted warmly when we entered. We also enjoyed the bright decor of the room.

    5
    « Wonderful place to stay when out of town for couples and families »

    All new facility. Wonderful staff. The room is very nice. They had customer appr nite and offered all staying guests free pizza ordered from a near by pizza vendor. Very clean inside and out. Many places to eat near by.

    5
    « Great place to stay »

    This is a great place to stay for couples or family. Facility is new. Amenties that are offered are nice. While we were there, they had pizza and beer to all persons staying for customer appreition day. Room was very nice, including the bathroom.

    5
    « Very Nice »

    We were on a get-a-way and loved the king suite. It is very clean and an exceptional value! I would recommend this hotel to anyone looking for value and comfort. This hotel is new and the decor is very up to date and bright.

    4
    « New »

    Hotel appeared to be pretty new. Clean and comfortable. Solid construction. Breakfast was dissappointing. Very sparse food selection. No room in nightstand lamp outlets to plug in phone charger, had to plug into wall. Not the easiest hotel to locate because it's set back from the highway, but less road noise.

    4
    « Nice, clean, well-decorated »

    Stayed here 3 nights on a business trip. The hotel is attractive from the outside, and once inside the room it is large and decorated with modern furniture and artwork. Has a walk-in shower which is easy to access. Hotel sits far enough off the road to be quieter than the other hotels in the same area. The staff is very friendly and good with directions. Included breakfast is fair to good, coffee is weak by my standards but not bad tasting. Workout room is good with new equipment.

    3
    « BW-Plus »

    Hotel was a decent value for the price, but lobby was a mess when we arrived, there was a loud party and tons of kids running around at 11:00 pm. Room was nice and clean, and staff was friendly. Breakfast ok, no juice, dispenser broken, and fresh fruit did not look so great.

    5
    « Great place to stay!! »

    I stayed here on the night of 7/21 and it was great! The rooms were well decorated with nice, firm beds. The pool was not very big but private, the front lobby was very nice. We had breakfast at the hotel and it did not have as many items to choose as the person led us to believe when we check in but that was okay. Jay helped us this morning and he was as great as the other reviews would lead you to believe! Took care of us the whole morning and was friendly the whole time while doing it. If given the opportunity, we will definitely stay here again!!

    4
    « NEW hotel still is nice for budget travelers »

    This hotel was opened recently, and has modern decor (which I really like). Check-in was easy and quick, and we arrived as a pit-stop on a long road trip at 11pm, so easy fast check-in is exactly what we wanted. Because everything is so new, it is incredibly clean and this rug is so new that you will still feel comfortable walking on it with bare feet. The room King + sofa bed comes with a real sofa bed, not a fake-out futon. Unfortunately, they didn't leave bedding for the sofa bed. Bathroom was nice and large, had a hair dryer and two drawers for little items. Keys worked well (swipe keys) Cannot comment on the pool--didn't use it. The TV had several channels and was large enough for more than 2 people to watch. Room had plenty of electrical outlets for phone chargers (new hotels do this better). Room had a larger mini-fridge with microwave. VERY large closet for storage if needed. It will soon get competition, because a new hotel is going in next door and is not yet completed. I stayed at a Best Western once about 20 years ago and I couldn't stay the night due to the odors and noise (in Columbia, MO) and swore I would never stay at one again. However, we were just looking for a place to crash on our road trip and used this stop as a last minute pit-stop, and it was lovely. One down-side is that it seems some low-rent-type people will NEVER learn manners--when it states to keep the breakfast in the food area, you are not supposed to show up in your pajamas and pile huge amounts on the paper plates and haul it back up the elevators to consume in your bedroom--that is how hotels get trashy. I wish someone at the hotel would correct this type of low-class behavior. Luckily, only a few people were that rude. The free breakfast had the standard continental faire with everything labelled so you could tell what you were getting--four types of coffee with a few different types of creamers, as well as milk, and hot real eggs, sausage, and some of the best B's&G's I've had in awhile (Biscuits & Gravy for those of you not from the midwest). Wait staff was very polite. They do have a little "store" inside the hotel to purchase a beer by the can, juice, or pop, or some snacks like chips or jerky, but they do not have milk products in their little store area. Overall I would be glad to stay here again if we are passing through and need a place to sleep, but unfortunately I hope the food-hoarders don't ruin the carpeting so it stays clean and pretty. No strange odors, and the air conditioner was controlled on the wall and was quiet and effective. Highly recommended for now, until it gets trashed by rude people.

  • 5
    « Wonderful Stay »

    The hotel was nice and clean. Has an inside pool. We stayed here for two weeks and enjoyed our time very much. Jay the gentleman who works the breakfast bar was a delight! Seriously the nicest server I've ever met. Got us anything we needed and was very on top of his job. He's truly a great man. The manager Nanci was also a great attribute to the workplace.

    5
    « Best hotel around, wonderful worker named Jay »

    My kids, other workers & myself, work fireworks in the Muskogee area for 2 wks each summer. We have stayed here the last 2 yrs, this year was just as great as last. There was a wonderful employee named Jay who greeted us each morning at breakfast and was such a wonderful person.

    4
    « Muskogee Relaxation »

    Other than the person who checked us in this stay was very enjoyable. Comfortable clean rooms and Jay who staffed the breakfast area was a pleasure to meet. He went above and beyond and made us feel like welcomed guests!

    5
    « Clean and updated »

    Our softball team stayed here and it was very clean and updated. The staff was very friendly and helpful. Only complaint was the guest laundry service was too busy. With 3-4 ball teams there at the same time it was hard to use the laundry service. Everything else was great.

    5
    « Phyllis was friendly, Jay was awesome!! »

    This is a new hotel and everything was clean and ready when my group arrive. The bed was comfortable and the room was quiet even being close to the elevator. Breakfast the next morning included waffles, muffins, eggs, sausage, etc. There was a man working that morning named Jay. He was more attentive to my group than many servers I've had a restaurants! He cleared our plates, opened kids for us, even brought us juice without being asked! I've never experienced anyone more helpful at a hotel. Give that man a raise, he is worth it!

    5
    « Nicest Best Western with amazing employees »

    To say I was shocked with this hotel is an understatement!! The WHOLE hotel was bright, clean and honestly way better then any mid range hotel I have stayed at in a long time. My two young kids and I traveled to Oklahoma for a short visit and we saw this hotel online and it looked fine. We get there and the pictures had not done it justice. Also I have to also say I never have written an email to a manager before telling them what a gem of an employee they have, but I did with their employee Jay. He greeted us each morning in the cafe area and always smiling. He was so kind to help fix the kids plates and always had my coffee filled. As a traveling mom with my hands full, I appreciated Jay's attention to details and also just helping without even once being asked. It is people like Jay that make this hotel stand above the others. If I could give it 6 stars I would have!!

    4
    « Review of Muskogee Best Western »

    We were happy to get a handicap bath and so near the front door. The breakfast was delicious. We were attract to the indoor swimming pool which allowed us to do our swimming and water aerobics. It was a halfway point to relatives in Garland, Texas, and we plan to stay there again and take advantage of your $50 gift certificate for staying 2 separate sites (a week apart.)

    3
    « Average Hotel »

    This is a brand new hotel in Muskogee, so it was nice to have a clean room for the stay. The staff was friendly but the management was rude on occasion. Things seemed to run very slowly at this particular hotel. The bed was comfortable and everything but the walls were thin. The breakfast selection was okay, basic serving of sausage and cereal. The indoor pool was heated and it was nice. Overall because of the price and cleanliness I would probably stay again, but the hotel wasn't anything special.

    5
    « Birthday trip »

    We had an awesome stay! Very clean and comfortable rooms and pool area, great breakfast and the staff was very friendly and helpful, especially Jay and Phyllis! The first night they had a visitor appreciation night and we received free drinks. We will be staying here any time we visit my okie family.

    5
    « Great new hotel »

    Great place, new, looks good inside and out, rooms are nice, staff was great, nice breakfast selection, quickly fixed only problem I had (door lock not working properly on check in) I will use them again when in town

  • 4
    « Best Western Plus »

    Over all it was great , I really was'nt impressed with the breakfast . The price and the customer service was excellent , the pool was great . for the excellent price I paid it didnt matter about the breakfast. I woud stay there again .

    3
    « Maybe not quite ready to open? »

    The hotel is obviously brand new, so even though we have gone through Muskogee many times, we decided to try it out. It is very nice and modern looking, with comfortable rooms and bathrooms. The problem is that I don't think they are quite ready to be open. The first room we were given had dirty towels in the bathroom. So I went down to get moved to a new room, and it was as if I was disturbing the front desk lady from watching TV and looking at her phone. Then when we left, a different front desk lady was not able to print my receipt from either computer. She did email it to me, but she did not know how to "unfreeze" the computer for printing. The breakfast was also a little thin on options, and they ran out of creamer during service. So all in all, a nice place in terms of facilities, but service leaves a bit to be desired.

    3
    « New Hotel »

    This hotel was newer. I was not impressed however. We arrived and all 3 office staff were outside smoking. We had to wait awhile for them to come in. They apologized and said they thought we were already checked in. The room size is nice. The floor was very dirty and needed vacuuming. The cut toe nail really grossed me out. (there were other things like hair, dirt, etc.) The hallway was also in need of vacuuming. Breakfast was good. Furnishings, walls, etc, were a little beat up for being new.

    5
    « Brand New Hotel with a great staff »

    Clean. Modern Rooms. Great amenities. Fancy looking pool. The have a great hot breakfast with a varying caring cook staff. While I was away getting another biscuit the guy that was cooking the breakfast food actually refilled my orange juice without me even asking. That was memorable. Thanks for the pleasant stay.

    5
    « A Perfect Gathering Place »

    We held our family reunion at the Best Western in Muskogee, OK. It was the perfect location for our needs. Family traveled from all over the country, all staying at this hotel. We held the reunion in the conference room. The entire staff was friendly and helpful, especially Jay. He went out of his way to help set up the conference room and tend to our needs. We had a wonderful experience.

    5
    « Return visit »

    I have stayed at this location on multiple occasions and have enjoyed each one. The staff is nice, professional and very helpful (going out of their way to help me find my way around the area). I will continue to use this location whenever I travel to this area in the future!

    4
    « New property, clean comfortable room. »

    When we checked into this new hotel, we were greeted by a pleasant desk clerk who was obviously just learning the computer system. We were in this hotel for 3 nights and enjoyed our stay. We were placed on the 3rd (top) floor the farthest room from the elevator, so everything was very quiet for us. The open WiFi was easy to access and speed was good. The bed was very comfortable, but the shredded foam rubber pillows were lumpy.and uncomfortable. Housekeeping was a bit sketchy .. used washcloths were removed but not replaced one of the days, and the in-room coffee was not replaced. We were able to keep the room at a comfortable temperature on the hot days we were there. There was a small fridge and a microwave in the room. There was one easy chair and one desk chair in the room, and a large ottoman with a soft low surface that made it uncomfortable to use for sitting. The lobby is decorated in retro style that is very eye-catching, but doesn't flow together with the rest of the space. Breakfast was adequate -- basic waffles, dry cereals, scramble eggs and bacon / sausage. But no fruit options. The area was clean and well-cared for, and we were helped by a well-meaning but in my opinion overly attentive attendant. Our rapid checkout receipt was paced under our door on the morning of our departure. That made our get-away speedy.

    5
    « New Building »

    Since this was a new build , they did not have everything finished on the out side. They had no benches or chairs to sit on the out side. The front desk was a little slow however we did come in was a group of ten The breakfast was very good but ran out of some items by 9:30am

    3
    « Good Breakfast/Bad Customer Service »

    Bad: Customer service was terrible. I reserved through Expedia, so I dropped by in a.m. on way to event to ensure the room would be available. I was assured it would be ready and available. I came back at approximately 4:15 p.m., exhausted, and the room wasn't ready. I was told it just needed to be mopped. I checked after 30 minutes and was told it was ready, but that they had forgotten about us. Twice I called down to the front desk and I was answered discourteously. The pillows are uncomfortable and the air conditioner is loud, but it drowned out the noise in the hall, so that was good. Good: The General Manager heard about the situation involving my check-in before I complained, so she apologized and gave me a partial discount. The hotel is clean and the rooms are nice. The breakfast is good. They have hot and cold items, good selection Conclusion: If the customer service improves and the noise level isn't bad, I would use this hotel again, but, I would bring my own pillows.

    5
    « Great customer service »

    As a new hotel the building was having some problems (some rooms were leaking). We were immediately given an upgrade when we checked in due to the 'inconvenience' even though we had just arrived. Our room was lovely, very comfortable, and absolutely no problems. All of the staff was polite and eager to assist us with any questions. We had a lovely stay.

  • 3
    « Looks nice »

    How do I put this. The hotel looks nice, and the front desk staff are really good, but... housekeeping needs a boot up the behind. The closet doors were not working and off the tracks, the curtains are stained, there was no soap in the shower and my daughter (who showed up at midnight) open up the couch to no bedding. There was no bedding anywhere in the room or extra pillows. She went down to get some only to be told there were no pillows or bankets. She slept on a sheet. After saying that the man at breakfast is great and fun.

    3
    « Good clean hotel and basic service »

    The hotel was very clean and presentable. The staff, what staff there was were very nice and helpful. The pool was very small especially for a hotel of this size. They seemed short staffed as the front clerk was not only checking people in and answering the phone but doing laundry, running things to rooms and doing maintenance on the pool at the same time. All I all decent for the price.

    3
    « Great Hotel, Terrible Soundproofing »

    Overall I only had one problem with this stay, though unfortunately it interfered with both my girlfriend or I getting the sleep we wanted. I'll start with the good things first. The hotel itself is brand new with a very up-to-date look to it. The rooms are very spacious and clean, which definitely made the stay more pleasant. The WiFi is free and very reliable for a hotel, and there are plenty of plugs which made the periods that we were in the hotel much more enjoyable than other stays. The continental breakfast was pretty standard, not much to say about it, and the staff was courteous. My biggest issue, which unfortunately is a deal breaker for me personally was the soundproofing. Anything that happened around our room could be heard, which may not have been as big an issue if it weren't for a few of our neighbors. One let their children run screaming through the halls, and another constantly slammed his door in the late night and early morning a floor below us. We could even hear the woman coughing in the room across from us. I'm a very light sleeper, so a lack of good sound proofing in the rooms meant that I wasn't able to fall asleep until most of the hotel did too, and I woke up around the same time as the earliest risers. Honestly, my college dorm felt quieter. If you sleep pretty easily, it's a nice stay and I highly recommend it. If you have any problems sleeping like myself, I do recommend trying somewhere else.

    5
    « A Great Motel with a Reasonable Price »

    My wife and i thoroughly enjoyed our stay in Muskogee. The hotel was an incredible place. The staff greeted us in a friendly and encouraging manner. It is a fairly new motel and all of the decor is inviting, well designed and beautiful. We would definitely stay here again!!

    3
    « In and Out of Oklahoma »

    My husband and I stayed in Muskogee 2 nights on business. The hotel staff saves this place. They are amazing! Everyone...and I mean EVERYONE was kind, considerate, and eager to help. Our initial room had a significant amount of hair on the fitted sheet (as if it hadn't been changed) and once I notified the young lady at the desk we were swiftly moved. Our second room had very very dingy face towels (appeared to be makeup stained or washed with too large of a load) but you could tell that they had been laundered. There was dust build up in the bathroom, on the windowsill, and at the baseboards. I am guessing that much if this has to do with the construction across the parking lot and the hotel being newer. Housekeeping was mediocre...sheets were not changed, linens were stained (clean but stained), there were not enough towels left the second day, no iron, no bath mat, and it did not appear that the shower was wiped down. Breakfast had a decent amount of options and everything going was fresh. The dining area was very clean and the gentleman working was very kind. The neighborhood appears safe and the hotel is minutes from restaurants and shopping. Overall, we would not stay again.

    5
    « High Design on Muskogee? »

    What a surprise when we checked into the lobby. Found decor untypical for the area. I would not have been surprised if I were in NYC. Room prices were discounted to introduce this newly opened/built motel. Very chic design and furnishings. Excellent staff! Will stay anytime we're passing through, even at full price. Great value

    4
    « Little Getaway »

    We enjoyed our stay in Muskogee BW. Our rooms were clean, the staff was friendly and helpful. They have a bright cheerful lobby. The breakfast bar offered a good variety of food. And hey they had good coffee.

    5
    « Fabulous! »

    Have stayed here many times. Always very clean and very friendly service! They go out of their way to help with anything we need. The swimming pool is wonderful! We have the best time. And the breakfast is wonderful too! Such a great variety to choose from. They helped us find a great place to eat as well.

    5
    « Friendliest staff ever ! »

    All the hotel staff members were very welcoming and friendly, especially the front desk ladies. Rooms were very clean and in great condition as this hotel was less than 6 months old when we stayed. Spacious, very well lighted parking lot with many pull through spaces which was very nice for those of us with trailers. Good breakfasts but ran out a bit early as the hotel was booked full during our stay.

    5
    « Best Western Plus »

    The only place to stay. It is the BEST chain of motels and have got better, We stay at Best Westerns every where we go. Thanks BEST WESTERN I tell all my friends to stay at the Best Western . Great rooms and good parking places. Clean and easy check in and out.

  • 5
    « Great Hotel »

    The hotel is new and you can even tell it when you open the door to your room. It has that new smell. The only thing I did not like was that you really could not walk to any restaurants and we enjoy doing that after a day on the bike. The room was clean and the staff was extremely helpful.

    2
    « B/W Muskogee »

    A new hotel that sits on a street of mud behind other new hotels. The staff must be untrained and unsupervised as our bathroom had pee stains on the floor and toilet. The girl on the desk was apologetic as she moved us and said it wasn't the first time. Our towels seemed to be cleaned but were wrinkled and poorly presented. The decor of the hotel is hideous and would be at home in a space pod on Mars but I guess that is a matter of taste.Every room door slams and echos down the hall starting at 6:20 AM. The breakfast is not to the standard of a Plus as explained to me.The workmanship on the fit and finish of trims, flooring and seams is unprofessional and seem slapped together. Best Western should get out there and straighten this place out.

    3
    « Brand New, Mixed Bag »

    We stayed here while traveling for spring break and while everything was brand new (it had been open less than a year during the time of our stay), we experienced some disappointments. The lady who checked us in was watching TV when we arrived and promptly went back to her show once she had checked us in. The floor of the elevator was dirty, as was our bathtub which had hair a long hair sticking the wall. The sink immediately filled with water which never drained and we had to brush our teeth at the tub instead! For us, the beds were uncomfortable and the pillows awkwardly fluffy, but I guess that might be a matter of taste. Our kids did enjoy the pool and the breakfast was fine. The saving grace of this hotel was Jay, a hardworking young man we met the morning we checked out. He went out of his way to be helpful at breakfast, doing his rounds at the pool, and again before we checked out. We really appreciated his work ethic! Hopefully there are many more "Jays" at this location and we just got the wrong room on the wrong night.

    5
    « Phyllis Mallory when above and beyond her duties at the Hotel to save our daughter's life... At true angel. »

    Employees like Phyllis make you feel like these people really do care about you as a person first ... She walks her talk.. The manager was very helpful in making sure rooms were ready for all the visitors for the next night, which they were full and it was a Wednesday night..

    5
    « 10 out of 10 »

    Before staying at the Best Western, my previous 3 stays at a hotel was in Hilton Hotels. I had bad experiences in each stay. Staying in this Best Western was my best experience in a hotel in a long time. I definitely would advise staying here.

    5
    « Excellent stay. Very comfortable »

    This new property is very comfortable and beautifully decorated. Very good coffee available 24 hours. We did not have breakfast there because we were meeting friends for breakfast. Very clean. We highly recommend this hotel.

    5
    « Very Modern in Muskogee »

    The front office is amazing and just so kind...the hotel is new and shiny and modern. LOVE THE FURNITURE!! This was a very pleasant and awesome stay and I stay in hotels weekly. Recommend this hotel totally

    4
    « First trip to Muskogee »

    Excellent hotel not only is it brand new it is also very well designed. The site of the hotel was optimal for both dining and visiting the museums. We look forward to visiting again. We really enjoyed breakfast.

    2
    « March visit »

    Thermostats will not go below 68 degrees, no lamp on desk, no soap in shower dispenser, new but no upgrades such as USB ports next to bed, as in other hotels. I stay in allot of BW , this not up to par to this chain under the plus version. Outside of rooms , everything nice.

    1
    « Major Security Concerns as it seemed to be a hang-out for family/friends of staff »

    I only write this as it is a new property and hopefully management will make corrective/preventative measures with people hanging out and with the cleaning staff as it is a very nice facility with great potential. I've traveled extensively internationally so I probably look at a lot others don't when it comes to being aware of your surroundings and security. Stayed for 5 nights and when I arrived the receptionist was awesome, room was nice, and facility was new. During the day (mainly) and afternoon/evening there seemed to be a lot of "others" (friends/family) hanging out with the staff the entire 5 days. People coming and going a lot as well. 250+ nights a year on the road (some in some very bad areas) and this is the ONLY time (in the US) I have taken items with me during the day and checked what was left in the room. My wife accompanies me sometimes and I would have told her not to come. The cleaning staff was hit/miss....Ice container sat for 4 days after use, bed not made well sometimes, bathroom not cleaned consistently, towels not restocked. Cleaning could be overlooked as the room was clean when I arrived but I can only hope the management gets a grip on the security concern because it is a nice property. People staying 1 night may not notice. The potential is there and hopefully this is only due to it being new.

  • 4
    « Great hotel »

    New facility with cheerful and bright colors. Friendly hotel staff. Room was nicely sized and comfortable. Great shower water pressure, shower amenities, and hair dryer.Breakfast selection was the norm but good. The waffle is the best choice. Would stay again if my travels should be that direction.

    5
    « Good hotel »

    I enjoyed my stay at this motel. The people were nice and the service was good. I recommend it to anyone who is traveling to Muskogee, Oklahoma. I don't travel often but in the future I will consider Best Western Plus motels.

    5
    « Great value for money »

    Very comfortable and in good condition. They have a nice swimming pool that we unfortunately didn't try out. The staff were extremely friendly. The breakfast area was pleasant. Recommended for anyone staying in Muskogee.

    5
    « Very Retro »

    The hotel and rooms were very colorful and comfortable. I had a restful night sleep, quite halls.The Breakfast was good and the staff was great, Not much more to say but that this is a great place to stay

    3
    « Not very kid friendly »

    I travel with Best Western almost exclusively for business (if there is a Best Western where I am traveling I stay there, that is how loyal I am to this brand). This stay was overall a disappointment. This time, it was for leisure over the MLK holiday weekend. We found stains on the brand new bedding and a press on fingernail in our room upon arrival. We did not have enough toilet paper in the room the first night (only half a roll). We received noise complaints about our children twice during our stay. Once our children were being legitimately loud. The other time they were sleeping. We went down to talk to the front desk after the call while they were sleeping and the woman insisted we sounded like, "a herd of elephants". When I explained that the children were sleeping, she said, "Well there must be a Casper up there then, because you are the only people on that floor." When I let the manager know about this encounter in the morning, the manager apologized and also let us know there was a family staying in the room across the hall form us. Why was the woman the night before so rude to us!? Also, if you plan to stay in this hotel and use the pool, PLEASE be careful. The rock around the pool is very slippery, and you can fall easily just walking on it. Also, the heated water coming out of the jets felt great, but by the second night, it smelled slightly of sewage. The third morning it smelled so bad we had to leave the pool. I'm not sure if the chemicals were off or what. Finally, I would like to say that the male employee who worked during Sunday breakfast was a gem. I did not catch his name, but he was so friendly, turned cartoons on for our kids and was just a wonderful guy. He came into the pool to make sure we had towels and everything. He was the best part of this stay. The manager Nancy also listened to our concerns on Monday morning and was kind to us. It was the night workers who ruined our stay.

    5
    « Traveled for a family members funeral »

    When we arrived late that evening we were greeted by a friendly employee. The hotel was really clean, helpful staff, kids enjoyed the pool,exercise room was small and the breakfast was very good. Excellent service when the breakfast items needed to be refilled. Even though another guest was grumpy about waiting for the eggs, she was treated with respect.

    4
    « Muskogee »

    Stay here. It is one of the best for the price, location and amenities. The rooms were nice. I suggest you get up early to enjoy your breakfast. The staff was VERY nice and informative. My family enjoyed and we have found a new place to stay when we come to visit family.

    4
    « New Motel »

    A friend and I stayed here on Monday December 14, 2015. The motel seems to be a new one with modern furnishings and energy saving lighting. The road to BW is a little rough but I'm sure that's the city's/county's fault. Check in was quick and easy. When we walked into the lobby, we were greeted warmly by the two ladies working the desk. Check in was quick and easy. Our room, number 114, was very comfortable and clean. My one complaint is that there wasn't a ceiling fan or more lighting. The only lighting was by the door, the beds and the desk. Like the lobby, the room had modern furnishings and energy saving lighting. The beds and pillows were clean and comfortable. We had several TV channels to choose from. Breakfast the next morning, was the standard motel/hotel fare: powdered scrambled eggs, bacon, toast, waffles, muffins. The OJ was tasted like it was watered down. The apple juice was good though. The hotel is conveniently located near several restaurants, museums and the VA hospital.

    4
    « Unanticipated Trip »

    We were in town to attend a funeral. We chose Best Western Plus because of a positive experience expressed with this property brand by a relative who was visiting in our home city. Our experience in Muskogee was "just right". Our needs were met sufficiently by the staff and the room was perfect, with the exception of insufficient lighting. We did not complain because we could handle this inconvenience for just an overnight stay. Over all, we enjoyed our stay and I would recommend this hotel to anyone who inquires. In addition to a kind and caring staff, the breakfast attendant provided excellent service.

    5
    « Great room reasonably priced »

    This hotel has only been open 7 or 8 months. Being new, the staff went out of their way to make sure my stay was pleasant. Also, since it has not been booking solid since opening, their price is below the average for the area. Also, since it is new, everything about the place is clean and modern.

  • 5
    « PLEASANT STAY »

    Was really impressed with the quality of the hotel, bedding, breakfast, fitness center and indoor pool. Customer service was really good, rooms nice and clean with a fridge and microwave. Breakfast offerings were better than usual and gym was also well equipped. If in the area again will definitely book this property.

    4
    « Great experience. »

    Wonderful staff. Simple and to the point room. The road to the hotel is still under repair because they are building another structure next door. Breakfast is good. Any breakfast that has waffles is good enough for me.

    1
    « Noisy, and not very clean »

    We chose this hotel because it was new. When we first entered, the lobby was very nice and smelled good. Our room was impressive when we first entered. Nice decor and tall ceilings. However on closer inspection, the top cover on our bed was COVERED in stains! Gross! My pillows had hair all over them, I got the feeling the pillowcases were not changed after last use. Then to top it off at 11:30 pm the room above us was stomping all around, jumping, moving stuff... I was too tired to find a phone and call the front desk. At 12:30 I finally fell asleep. Woke early to doors in the hall slamming. Noisiest hotel ever!!

    5
    « better than Ok in OK »

    Fairly new hotel, very convenient location. Clean and comfortable. Very helpful hotel personnel. Breakfast was fantastic, hot and fresh. Plenty of FREE parking, the WIFI was also fast and FREE. The bar was not open yet, but should be open in the near future. All in all, very nice experience.

    5
    « Night in Muskogee Best Western »

    Excellent hotel; brand new. Everyone in our group enjoyed staying here. The beds were extremely comfortable; everything was spotless. I was bring a school group for a quiz bowl competition. We will definitely stay again.

    4
    « Trip back home »

    The hotel is new, and the décor of the lobby and rooms was very appealing. All hotel public areas were clean and spacious. The breakfast area had plenty of seating, and the items provided were about what you might expect.

    5
    « Best stay ever! »

    Loved staying here! Chick-fil-A stayed for a couple of weeks and we grew very close to the staff. Loved the staff and the facilities. ?? special shout out to Adrienne ???? the pool was fantastic, laundry was easy. Location was great. The style was very unique and lovely.

    5
    « Another great Best Western on HWY 69 »

    I travel to Dallas a few times a year for business and normally need a room somewhere along Hwy 69. This is the best hotel I have stayed at in Muskogee - it is brand new!! It is not a far drive from a major road with many chain restaurants. The bed was very nice and the lobby is modern and inviting

    5
    « Beautiful new property - superlative stay »

    I give very, very few properties I stay at five stars, however this property is very deserving. As a brand new property, the grounds, amenities, and the general presentation was top-notch. The new Best Western floor plan and motief of the decor was very well received. The room was comfortable, soft towels (being new) along with excellent water pressure & temperature, comfortable heat/AC, a very firm & supportive bed, and a good quality Business Center. Excellent complimentary breakfast. The pool and fitness areas are both very appealing. There were a few minor wrinkles in the stay but nothing major. My room key had to be re-initialized for the second day stay. Housekeeping missed cleaning my room after my first night, however the towels were of sufficient quantity that it wasn't a problem. There were issues with the fire alarms and the front door to the property while I was on-site, both were being addressed by service personnel. The fax machine was out of service for reasons unknown, although this was being addressed by the owner. Of special note is the warmth and cordiality of the General Manager, Nanci was very good at making guests feel at ease & appreciative of their stay. One other note, the road in and out of the property is misery personified. The City of Muskogee needs to get their act together and fix & pave this road correctly. This doesn't impact the property directly, but your shocks will get a workout driving into the property. Without a doubt. This property is a must-stay if you're visiting the Muskogee area.

    5
    « stayed because my mom was having surgery »

    We checked in at 2 am welcomed in with a smile and glad you had a safe trip. Woke up went down for breakfast and again greeted with smiles and asked if they could get me anything. Within my stay I met most the staff from the cleaning crew to the sign in crew to the manager I have to say they were all pretty amazing. The hotel was very clean from the entrance, to the lounge area, pool, dining area as well as the room and we stayed in two different rooms. We were helped getting our luggage out. I witnessed Jay cover a seat on a motorcycle to keep it from getting wet in the rain. Pretty thoughtful of him! He even offered to get something out of my cat so I didn't have to get out in the rain. I wouldn't let him but again very thoughtful. I told them a plug was messed up and they immediately came to fix it. I could brag for days on this place. It's beautiful inside and out but the best part are the employees are just as beautiful and that means alot. They were all extremely helpful and all had great attitudes. If they didn't want to be there they sure didn't show it. The breakfast was amazing. I have absolutely no complaints. This was a wonderful experience all around. I will for sure stay here again and again.

  • 5
    « Clean and Well Appointed »

    The Inn was spacious and clean. The staff was courteous and friendly. Bed was comfortable with clean bath room. Very nice stay. Breakfast is served early and there is a small store on site for snacks and drinks. The pool is clear and located inside so swimming is available anytime. Fitness center next to pool.

    5
    « Nice Stay »

    This is a new hotel, and I was there 10 days while starting a new job and waiting on an apartment. I enjoyed my stay. They were very kind and helpful when I managed to lock myself out of my room. I used the fitness center and enjoyed that too.

    5
    « OMG...Beautiful place »

    This Best western is absolutely beautiful !! From the moment you walk through the front door very modern very clean, Although the road to this place is a mess right now due to construction but trust me its worth every bump. The rooms are spacious and very clean the staff is wonderful very helpful. On site guest laundry very nice sheik breakfast area workout room and indoor pool. Price was very reasonable. Would defiantly stay again.

    3
    « NOT FOR FAMILIES »

    The indoor pool, although lovely with fountains and multi color lights was FREEZING. It is the only feature at this hotel for kids, and it was so cold many Families there were upset! Room was nice, bed comfortable. Internet VERY GOOD!

    5
    « happy anniversary »

    It was our 15 year anniversary and my husband surprised me with a night out without the kids....it was great and relaxing. The only thing I regret is I didn't have time to go swimming...the breakfast was good. Everyone was very helpful and courteous at the hotel. Happy Anniversary..

    5
    « Business Trip in Fort Gibson »

    Great hotel! Still has the "new" smell! The front desk clerk...Joshua....was very friendly and accommodating. Great location. The décor is modern and the beds are very comfortable. I highly recommend.

    5
    « Outstanding New Hotel »

    This property has been open less than a year. The rooms are exceptionally nice and the staff is great. Very good breakfast as well. Set back from the main highway a bit, and with construction next door, it's a little tricky to find, but well worth the effort to find this hotel when you are in the area.

    5
    « Best In Muskogee »

    This is a new Hotel, very modern and very clean. The Staff was wonderful, helpful in every way. The Breakfast was really good, hot and cold items and bigger than I had seen before. If we ever find ourselves in Muskogee again, we will definitly stay here. Wonderfully friendly atmosphere with an amazing staff! Very Large rooms, Wonderful facility with gym, indoor pool! The staff really goes out of their way to make your stay feel like you are staying with family. Just above and beyond what I expected!! Recommend anyone and everyone!

 

Getting to the hotel ...

All directions
·From: Tulsa International Airport. Depart from Tulsa International Airport and keep straight onto Airport Drive. Turn right onto E. Virgin Street and take the ramp left for OK-11 E. Take ramp left for I-244 East/US-412 East toward Joplin. At Exit 13B, take ramp right and follow signs for US-169 South. Take ramp right for OK-51 East toward Broken Arrow/Turnpike/Muskogee. Keep straight onto Muskogee Turnpike. At Exit 26, take ramp right for US-69 toward Muskogee/Wagoner. Turn right onto US-69 S. and Keep straight onto US-62/US-69/OK-16. Turn left onto Military Boulevard and the BEST WESTERN PLUS The Inn & Suites at Muskogee will be on south side. ·From: From I-40. Take the Muskogee Highway Ex...

see more