BEST WESTERN PREMIER Hotel Muscat,  Muscat

4.0/5  - based on 215 guest reviews.
Way 3341 Off Dowhat Al Adab Street, 0, Muscat, Oman - See map
+968 22033333 +968 22000888

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Indoor pool
    Indoor pool
  • Outdoor parking
    Outdoor parking
  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 216 traveler reviews
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The BEST WESTERN PREMIER Muscat opened its doors in the summer of 2012, a 4 star non-licensed business hotel located in the commercial district of Al Khuwair, right next door to the embassies and government ministries. The modern design and white refreshing lobby is enhanced with an atrium and an indoor swimming pool on the ground floor. The hotel features 203 contemporary designed bedrooms and suites, the majority of them being the superior room with 28 square meters featuring either king bed of 180 square centimeters or two large twin beds of 120 square centimeters, a 42 inch LED flat screen television with a variety of satellite channels, coffee /tea tray, mini-bar with soft drinks/snacks, a personal safe and a shower only bathroom with rain shower. The premier floor is our executive floor. the bedrooms and suites include enhanced amenities and guest services including the Premier Lounge and Terrace serving light snacks, teas, coffees and soft drinks throughout the day. The hotel has two restaurants - The Atrium, an all day dining restaurant serving Arabic and International cuisine and buffet, and the Mashawi Grill - our grill house serving the best of dishes from the Middle East, the Mediterranean and the America's. Also in the lobby we have the Connection Cafe - try our delicious cappuccino and fresh fruit juices with complimentary (for residents only) use of our two computers and internet. For your corporate events we have four function rooms accommodating from 15 to 150, for training seminars, business meetings or that private dinner. And not forgetting the fitness minded, along with the indoor swimming pool we have the fitness room and sauna.

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Room 1

Guest reviews


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based on 216 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
50
Verygood
 
108
Medium
 
44
Poor
 
10
Horrible
 
4
Business Business 103
Couples Couples 40
Family Family 18
Friends getaway Friends getaway 18
Solo travel Solo travel 22
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN PREMIER Muscat,Muscat
  • 3
    « Ok hotel »

    - Room was a a good size and clean - amenities were basic -location was also fine -staff was nice upon checking - staff at the breakfast area was non-existent: i dont even know what they were doing. our table was filled with plates but they dont clean up after you are done. Instead they stand by their small counter on their mobile phone. - also found a hair in the breakfast bowl, informed the staff who removed it. No apologies made - check-out staff was quite rude: we requested for a bill and were told " No because you used agoda.com!". Now I have used booking/agoda worlwide and never heard that you cant get a receipt upon check out !

    5
    « My Best Visit »

    The Best hotel experience I ever had.. truely amazing.. The staffs are very friendly and provide good service..Facilities like pool, gym, etc are also available... Mini bar is available in the bedroom for light refreshment...

    4
    « Nice stay »

    The hotel is nice, clean and looks new, rooms are big enough, well furnished and clean. staff are nice and friendly, location is good however access was a bit difficult for me due to some street work at the time of visit. we visited this summer so i think prices are reduced like most hotels in the city however it's still not cheap.

    4
    « Great value and service »

    After a week of trekking and camping in Oman it was a wonderful respite in the BW in Muscat. The hotel looked clean and shiny and the service was impeccable. Got upgraded to a superior room without even asking. Lovely spacious room with 42 inch TV and all the mod cons. Buffet lunch was yummy too. All in all a great stay at a great price.

    4
    « A very nice hotel »

    We have just had two nights in this hotel. We were very pleasantly surprised. It is a newly built hotel (last 4 years) - very clean, very comfortable. The staff were friendly and provided excellent service. The meals at the restaurant were very tasty and well priced. The chef even went out of his way to prepare a special dish to cater for our dietary needs. The room is clean with lots of light. Good air conditioning to keep it nice and cool. A must when it is so hot outside!!

    4
    « Mixed review »

    A mixed review: A pristine new hotel with terrific reception staff who efficiently arranged all my transportation needs, communicating well with me by email before my stay. The buffet meals were of a good standard for this class of hotel in Oman. However, housekeeping forgot to clean my room on my second day. And for whatever bizarre reason, I was awakened at 11.36pm by a member of staff simply wanting to ask if everything was ok with my stay.

    3
    « Average but value for money »

    Stayed in for one quick night. There were many options in Alkhwair area but found this one of the cheapest in that good categary. It was for 43 OMR. The check in was very fast, I booked a normal superior room but due to high occupany I have been upgraded to a " priemer" one, good gesture from their side. Also booking online didnt need credit card details as you could cancel anytime , i guess. The room is very spacious and clean. Bed is comfy and Huge TV. Staff is friendly and helpful. I asked for dental kit (most hotels dont have it right away in the bathroom , i duno why) and i got it very quick. It is a dry hotel. Wifi is excellent. Swimming pool in the ground floor, is small but good enough. It is Not in the outdoors. GYM is very small as well and i heard they are expanding. Now the things i didnt like: There was one big towel in the bathroom and it is very old and broken! and it seems not all rooms are like this , coz I got out and found the house keeping trolly and saw good towels. How come this is a priemer room and this is missed! Watch beside the bed is a head of time of 30 mins at least, is this a trick ! For light sleepers, please dont take a room in the right side of the hotel, there is construction activities going on. And despite my room being in the highest floor , I still got bothered by it as early as 6:30 am . Although there is a parking lot underground , it is very limited. I got back to the hotel around 1030 PM and didnt find any thing for me, I had to look for one outside. It is congested area. The route to the hotel is difficult. If you are coming from Qurm direction, You need to go to the roundabout and come back again in the service roads where there are many humps.

    1
    « Terrible hotel .. Rude staff .. Stay away »

    Among all hotels I visited in my life .. I never faced a hotel with bad service like this one .. The service is really terrible and the receptionist is rude .. I strongly advice to stay away from this hotel .. If I can cancel my booking I would definitely do it right now There is construction near the hotel .. They put me in a smoking room while we requested non smoking .. The receptionist is shouting and screaming like she works in animals shop not an international hotel Simply, poor management.

    4
    « Transit stay »

    Clean nice rooms with all the add ons you would expect from a branded hotel. Our room had no view to speak of and the hotel is a bit away from attractions so a cab is a must. Check in was efficient and all staff we encountered were polite and friendly. he pool was adequate but would not class it as a resort pool. It is indoors? Breakfast was ok with variety but really to my taste. All in all a good hotel for transit or business but I guess a family holiday here would be quite boring and frustrating.

    4
    « Adequate, but noisy »

    Unfortunately visited whilst they are building a new office block right next door, so forget any sleep from about 7am on. All in all hotel is adequate, for all your needs. I was there on business and everything I needed was taken care of from friendly efficient staff to clean and comfortable rooms. Had room service, which was tasty, but as in most Middle East areas breakfasts don't quite measure up, but that's a purely personnel choice. No, it's fine but as I said watch out for the noise - hope they finish soon

  • 3
    « Good value for the price »

    A good hotel for business, with all you need for such kind of trips. Rooms are good and breakfast also good enough. There is an small mall nearby where you can have dinner (if you want to out of the hotel)

    4
    « A pleasant stay at the Best Western Premier, Muscat. »

    The hotel is new and have really nice rooms. Locted very centrally in the Al Khuwair business district it is easy to get to any place. The reception staff really makes you feel welcome which is a very important aspect of feeling good about the hotel. the b/fast was very good with a fabulous buffet on offer. Overall a fine place to stay at a very reasonable rate.

    4
    « Very pleasant stay »

    Very good hotel. Rooms are spacious, comfortable, clean with modern and recent furnitures. Service in general was excellent. Staff is very friendly, professional and efficient. Nice indoor swimming pool. The only down thing is the gym. Tiny, very limitted and all old broken down equipment... Totally unusable even for a basic cardio which is not acceptable for a such hotel. Overall a good place to stay.

    5
    « " A Very Good Hotel - I Just Felt Like I Am At Home " »

    -< I was going on a business trip to Oman but could not able to decide where to stay while there were many hotels suggested then I found & decided to stay in Best Western Premier Muscat. Best Western Premier Muscat situated in a good, peaceful location at an affordable price while I felt it is a bit expensive hotel if going to stay for a long time but I found it has nice clean rooms, comfortable clean bed, a well time committed room services, laundry & house keeping, a good work station with high speed WiFi internet facility inside the room while I need to check & reply my dozen of business emails everyday >-... -< It also has a small coffee shop offering a variety of coffees & soft drinks with a small but great lobby area that is suitable for business meetings. I had a couple of meetings with my clients in the lobby area and there was no disturbance at all while it was fully packed by some peoples >-... -< During my stay more than 8 nights I just felt like I am at home because I found everyone so much co-operative & kind either front desk guys & girls, waiters, room service guys, house keeping guys, security guys. Especially I would like to say something about Mr. Banty Joseph at front desk and Mr. Farrukh the chef at night duty. Whenever I was feeling lonely / boring I went to Mr. Banty at front desk to talk for a while and disturbed him a lot while he was so busy at work but he talked to me & worked together in good manners. Also Mr. Farrukh one night I forced him to provide me the boiled rice at mid night and without any excuse he provided me the boiled rice. Even in a morning at the breakfast time he cooked special food on my request. Oh I must also say something about Charlene Joyce at front desk, She always called me every afternoon around 12 "Sir do you want to check out today or need to extend your stay" and my answer was "Do you really want me to leave your hotel" then there was a big smile on both sides. Thank you so much guys for your time, kindness, love & care I really appreciate it. >-... -< I really enjoyed my stay in Best Western Premier Muscat hotel and hope to stay there again during my next trip to Oman even would also suggest my other friends to stay in this hotel. Almighty GOD bless us all. (Amen). >-

    3
    « What you expect, with a sour note.... »

    Returning to Muscat for the first time in over a year, I was unable to use my regular hotel so I chose this one to try something different. On the whole the experience I had was an average one for the price paid, nothing special. Rooms were large and clean, staff mostly attentive. Pool was tiny, with no adjoining changing facilities, other than the toilets? And yet there are two loungers and an empty pop-up kids pool? Clearly more thought needed in this regard. My one sour note was that I had arranged through my company that I would fly out a few days early in order to visit friends. Effectively making a second booking for the first three days. On arrival, I signed all the paperwork, or at least I thought I did. When I returned on the fourth day of the stay I found that my room key had been deactivated. I then had to go to reception, with all my work gear to sign a second set of paperwork and have a protracted argument about payment which had already been made, despite showing them an email from their own reception! No one could offer an explanation why they had done it like this, probably because it was their mistake!

    4
    « Long Stay - Business Trip »

    I stayed in this hotel for about 6 weeks in the kitchenette suite, quiet a long stay although the breakfast has a good variety of items to choose from and you wont be bored of the items repeating. The hotel suite was well maintained although the lighting in the rooms are pretty weak. The service was great in general, room service, maintenance and cleanliness of the place was very good. The GYM is in bad condition and requires a refurbish, the smell of food from the hotel kitchen is always lingering in the GYM. Location of the hotel is quiet central and you would be able to access many of the malls and other places located in Muscat, although bear in mind Oman in general is a very large country. The staff were very friendly and did their best to meet whatever was required during my stay. Special thanks to Jun for the great hospitality, she never failed to greet at breakfast with a pleasant smile and was very helpful during the stay. For a long stay at this hotel, this was a good experience.

    4
    « Clean and reasonable price »

    I really liked this place. We stayed here for 1 day and then extended it for another 2 days. I have see the best western hotel in Trondheim in Norway and it is really not comparable. The best Western hotel in Muscat is really a top quality hotel considering the very low and reasonable price. If the hotel could serve alcohol, then it would be a 5 star review.

    4
    « Better Than What One Might Expect »

    This hotel is definitely a cut above many others in Muscat and is very reasonably priced. My sleeping room was large and included an equally large bathroom. The breakfast was included in the rate and offered a good buffet as well as omelette station. I would definitely stay here again when in Muscat.

    4
    « Neat compact value for money business cum leisure hotel in Al Khuwair »

    BW Premier is neat, compact, good hospitality, good food, wifi, nice view of the hillock, located very close to the Grand Mall and Lulu market within 5 mins of cab ride, clean bed, good work station - what else can you ask for. A small but good coffee shop. Get some good Arabic coffee in the lounge with some tasty cookies.

    4
    « Good Hotel for a Business Trip »

    When on a Business Trip all that one looks for is a comfortable & clean bed, hygienic toilet, a good workstation, high-speed internet & a coffee maker, all packed in Hotel that is centrally located. Best Western Premier Muscat provides all this at an attractive price. I had an opportunity to work on a business proposal with a friend for 4 hours. He had checked into of the rooms and invited me up to the room. The Rooms on the 7th Floor - on the rear side was noise less. The furniture was comfortable and the TV at an eye-pleasing level.

  • 4
    « A very good solution for a long stay. »

    Upon moving to Oman, I stayed at the Best Western Premier Muscat for almost two months (Jan - Feb 2016) before moving into an apartment. The rooms are quite large and well appointed. The colour scheme is a bit dark for my taste and the lighting could be brighter. The bathroom is normal sized, does not have a bath-tub but the shower stall is generous and fully equipped. The room was kept very clean. Service level overall (reception, restaurant and housekeeping) was very good. Polite, hospitable and efficient. The breakfast at the restaurant was very good quality and decent variety. As I did some research on prices throughout Muscat, the rates at the Best Western are competitive without being cheap. I would definitely recommend this hotel for a short or longer business trip.

    4
    « Western hotel in Oman »

    Typical of Omani hospitality, this hotel welcomed us with open doors at 4am with a room waiting for us after long flying. With modern decor, it is located near the government district and within walking distance of mosques, local eateries and some shops. A taxi or driver is recommended to travel to the larger malls. Rooms are typical of most equivalent hotels around the world however the service is what sets this hotel apart. Breakfast buffet is available with a wide variety on offer. Dinner and lunch are sometimes buffet, supplemented with a menu offering.

    5
    « Modern hotel, great room! »

    We had a fabulous room, the hotel was very modern with a glass lift which was impressive! Breakfast was nice with a decent selection, although the chocolate pastries we not worth bringing out. The car park was a little tight! But overall we had a very comfortable stay!

    5
    « Exceed expectations »

    Wasnt expecting much based on stays in other best westerns however this hotel was fantastic. Modern, clean, and well maintained. All the staff were extremely helpful and friendly. Room was stylish and had plenty of space. Really enjoyed my stay here and will return on next visit to Muscat.

    4
    « Not bad... »

    It's an ok hotel, but a bit expensive for what you receive. I found the internet spotty, and the breakfast was stale and underwhelming. The staff service overall though is quite good, and people go out of their way to be helpful

    4
    « Good hotel in an awkward location »

    The hotel is located in Al Khuwair were there is nothing much to roam around. It is far from the malls and only accessible thru expensive taxi if you want to venture to Qurum beach and etc. The concierge service was impeccable however room service was so so. Food was just great. The rooms were comfortable and offered a good night sleep. WIFI signal is strong.

    4
    « Comfortable Hotel with Scope for Improvement »

    First the good points: Helpful staff. Convenient parking. Walking distance to a few outside restaurants. Free WiFi. Breakfast had quite a lot of variety (for non-vegetarians). HDMI cable provided with TV. Rooms are spacious with comfortable beds. Now the Negatives: Fan blower speed cannot be controlled on the A/C (it kept on changing speed automatically). Water temperature kept on suddenly changing in the shower. Room door lock did not work (latch was the only savior). No plug point near bed. Only one free plug point in the whole room near desk. TV signal was erratic. Very limited vegetarian food options. Toothbrush, shampoo, shaving kit, comb not provided. No master switch to switch off lights before sleeping (each light has to be put off individually). Elevator got stuck while carrying 8 people even though capacity mentioned was 16 people! Reward points not credited because booking wasn't done through their website. Name on the invoice at check-out was wrong and correcting it wasted time. They did not have non-smoking King Bed available even though it was selected at the time of booking.

    4
    « Good quality hotel »

    A good city centre hotel but very much centered on business clients. Rooms are adequately sized, staff are well above average and rooms are clean. Only ate breakfast as we were going on to Sohar but food is tasty and served as a buffet

    4
    « Comfortable, Clean, Affordable »

    Located a short stroll away from popular restaurants and cafes this hotel is a great base for sightseeing in Muscat. Taxi from the airport is 8 OMR. The Royal Opera House Grand Mosque, and local attractions are easily accessible by taxis. (Muscat is not very pedestrian friendly and there did not appear to be public transport.) Breakfast is very satisfying with good service by the staff. The rooms are quite spacious, clean and comfortable. Enjoyed the dates and coffee in the lobby. No complaints.

    3
    « Good hotel but taxi scam »

    PRO. Large comfortable with room and bathroom will all amenities including flat panel TV, mini-frig, hair drier, good sized closet. Hotel and room very clean. Helpful and friendly staff. Very good buffet breakfast included in price. Good WIFI throughout hotel and in room. Good location near to ministries. CON. Not much of a view. Not so close to market or restaurant by foot. Need more lights in the room at night. BEWARE. There is a potential taxi scam: I prepaid a taxi for 3AM (a hefty 12OMR for a 10 minute ride!) only to find another passenger entered my cab who was either paying the same like me (so driver gets double) or not paying at all (so I have to pay for both). I complained to the desk manager but to no avail. This is completely unfair and left me with a very bad taste in my mouth after an otherwise nice stay. Therefore no 5-stars.

  • 4
    « Good budget hotel !! »

    Positives : 1. Centrally located 2. Professional & courteous staff 3. Good breakfast 4. Taxi stand below the hotel 5. Parking available ( could have been better planned) 6. 30 mins from Muscat airport 7. Starbucks outlet at the lobby level 8. Omani fusion restaurant at the lobby level 9. Spacious & clean rooms Negatives: 1. No bar 2. Limited TV channels Will highly recommend this hotel to regular business travellers. Will return. Room Tips: higher the better & the ones away from the lift (less noisy)

    4
    « Great value »

    The rooms are very clean - what you need for few nights stay if you wanna spend your day out on business day or sightseeing. I am very picky, if I say it is worth the stay here then it is. There is nothing much to see around. I been to the two most expensive hotels in Muscat. Just normal pool and very simple beach, nothing extreme for what they charging. Come on, not even close to being in Maldives. Prices are ridiculous for something so simple. this is why this hotel make it to my best choice to stay in Muscat. Stuff is great - My favorito person in the whole hotel is the bellboy. He always have a huge smile. Keep it up boy.

    5
    « Didn't expect it to be that good ! »

    This is my 2nd hotel in Muscat and believe or not, I did not expect to enjoy my stay in this hotel. I'm still there for a business trip and haven't checked out yet but for the last 5 days I had nothing but positive experience. Rooms are very clean and very spacious !! Big Flat TV screen and comfortable bed. It has all the amenities a 4 stars hotel offers and the decoration is nice. Staff is helpful and their attitude is friendly. Breakfast isn't the best but much better than expected. Room service is fast and price is reasonable. Wifi signal is excellent however you're limited to 1mbps only. The only uncomfortable thing is the location as road work down there is annoying but I hope it gets better with time. Definitely worth the money. It's our new favorite hotel.

    2
    « Average hotel, poor service »

    Incredibly bad attitude from hotel management when dealing with corporate booked accounts. Hotel also took the UK food allowance and charged a rate at 75% of the exchange rate. Left a bad taste. Rooms are OK but for some reason we're very warm despite it being February and cool outside, would be interesting to see this in summer. If you are driving or hire a car beware that parking is extremely limited and spaces are very small so be prepared to struggle. There is no valet parking and no guarantee of space.

    5
    « Really impressed. »

    I stayed here on a business trip and I definitely would recommend it. On the first night the room was quite noisy and the staff immediately got me moved to another. Anything I needed help with was not a problem to the staff. Buffet breakfast has a great selection. Room was very clean and bed comfortable. There is a Starbucks coffee kiosk in reception and Omani cafe that served great quick snacks. When I visit Oman again on business I will stay here.

    5
    « Best and excellent hotel love to stay again and again.... »

    I'm very happy to stay again this hotel..excellent service from all department front office reception house keeping and Restaurent room service,,,also very good sleeping quality room,good breakfast totally helpful staff specially mr.noel reservations/front office manager,,also mr.ansar/ms.challerne and joylene was excellent and very helpful...I recommend to stay best western premier in Muscat and all over...best regards...Mohnish.b

    5
    « best hotel for business trip »

    i was been in this hotel on the April 2013. it was a flawless residence in the Muscat. every day after my whole working day i come back to hotel and i had a nice recreation. breakfast in hotel is a best, the stuff of the hotel is very responsible and kind-hearted. the rooms is very clean and comfortable. thank you for hospitality, i hope in future i will come back.

    4
    « Great City Base »

    Two nights in the city and the Best Western proved perfect. Nice rooms. Helpful staff. underground parking. Buffet breakfast although basic was ample and set the day off nicely. Great recommendation from staff for local attractions. WiFi signal good. (Skype is blocked in Oman)

    5
    « Pleasant stay and friendly staff »

    No views from the room, but the hotel is conveniently located just 5-minute drive away from the shopping malls. Buffet breakfast had a good variety, wifi fast, rooms were comfortable and I had the chance to go for a short swim in the small indoor pool they had. The hotel also has a decent gym, sauna and a Starbucks coffee chain at its lobby. Staff from the concierge desk to the restaurant managers were friendly and I would like to commend Mr Raju Lama for his helpful and winsome service right from when we alighted from the taxi. Overall a very pleasant stay and would definitely return.

    4
    « Just wonderful! »

    Finished up a winter break before flying home and it was bliss! For a family room we were given interconnecting rooms and they were great. Both rooms were spotless and all hotel staff fabulous. Food portions were huge in the restaurant , never finished my bolognaise once! Taxis to big mall 10 mins away were generally 10 rials. This seemed expensive compared to what we are used to and so a trip there and back soon racked up. (£40 return) However, there we are, able to get one right outside a lovely hotel in a Gulf country. Would definitely recommend and return!

  • 4
    « My second home last year »

    I was on a long term assignment in Muscat and flying in and out for 3 months. I have stayed at this hotel for a very long time (including Ramadan) and can safely call it my second home. The staff is very helpful and will go the extra mile to make your stay comfortable. The rooms are exceptionally large and very well equipped. Beds are great and ensure a comfortable rest. There is a sofa as well in the room for those TV moments. The wifi was good (and free) and for a change this was one hotel where lighting wasnt a challenge! I liked the simple but functional breakfast spread. The location of the hotel is nice, close to major offices and a (long) walk from food street. But the staff will arrange for a trustworthy taxi (haggle with the driver for a good price) and you're set.

    4
    « overnight stay »

    I arrived at midnight after a long drive from Dubai and the staff were very courteous and helpful when I arrived with my room ready. I checked out the following morning at 9am. A pleasant and enjoyable stay.

    3
    « A Comfortable Basic Hotel »

    The hotel is half way between the airport and the city of Muscat. Nothing special about the lobby and entrance. Spacious clean rooms with basic amenities and free wifi. Plenty of TV channels in several languages were available which was nice . Staff are nice and breakfast is average. Not bad for a few nights of stay if the location suits you. Over all a trouble free stay.

    4
    « Long Stay »

    Stayed in this hotel for over a month and was staying for days in between and location and rates were the deal breaker. Close to our office and the malls in Muscat. No frills hotel but I did enjoy my stay. Recommendable specially if you are to move to Muscat permanently.

    4
    « Reasonble Hotel »

    I stayed here for 6 nights in November 2015. The staff were friendly and helpful and always polite. I arrived to be given a smoking room which I di not want but the staff changed me the next morning after NS rooms became available. Good breakfast and good coffee at the coffee bar but the meal in the adjoining burger type café was somewhat disappointing. This did not really detract from my stay and I would recommend this hotel.

    5
    « Great hotel in Muscat »

    The Best Western Premier hotel in Muscat is a very good hotel. It is only a couple of years old and well kept. Everything is very clean. Check in and guest services are wonderful. Good restaurant and coffee house. Try the spaghetti. My favorite.

    3
    « Place is OK Ok for a Short Stay »

    I visited this hotel in November 2015 for a brief period of 2 Nights, check-in was fast and we were placed in our rooms within 20 mins of entering the hotel, Rooms were similar to any 4 start hotel, entrance was a bit crammed up as it has an Almirah just near the entrance which makes the walk into the room little cramped. Rooms did not have ambient light and in nights even with all the lights onn it seems dark, View from my room was this big warehouse, Breakfast was Ok Ok, you have limited choices but that is accepted. There is a starbucks coffee at the entrance but without any board its hard to Identify until u ask, I am a regular in Muscat and usually stay in Park inn which is much more centrally located and have much more options nearby, Would prefer Park inn over Best Western

    3
    « Below expectations »

    Was not as expected at all. Sooms are ok but room service was terrible as well as the on room dining menue. I wouldn't stay there again The view from my room was terrible. Looking to an old scrap yard.

    4
    « Has everything you need for a visit to Muscat »

    The room was big and the beds were comfortable. The breakfast was good. The shower was not particularly hot either in the evening or the morning, having said that it was perfectly adequate. It is not in the prettiest area but taxis are easy to get (about half the price if you walk 30 yards away from the hotel and like to haggle!). The glass lifts inside the hotel were my favourite bit. Reception staff were helpful and it does have a Starbucks.

    3
    « Adequate for a business trip »

    The good points: the rooms are spacious, tastefully decorated and clean. there is a kettle and tea/coffee and two small bottles of water in each room and a small minibar with snacks. The beds are large and mattresses firm and comfortable. The staff are friendly and helpful. The breakfast is extensive with a good selection of cereals, croissants/pastries, arabic foods and cooked breakfast options - although there is no marmalade and the bread is poor (and sometimes stale). And finally they offer free wifi in the rooms and communal areas. Log in once and you don't have to log in again. Now the not so good points: the least good thing about the hotel is its location - surrounded by large roads, there is a constant hum of traffic and little to do in the vicinity. The views from the windows are dual carriageways and a yard full of scrapped cars. There are two restaurants the other side of the dual carriageway; one of which, the Al Aktham, is ok for Indian food. Otherwise there is nothing in the neighbourhood and one needs to take a taxi (or walk for 30 minutes) to find any decent restaurants or malls. It is a 20-30 minutes taxi ride from Muttrah which should cost OMR 3-4 but they will ask for OMR 7, so you have to bargain hard! The hotel boasts a gym and pool. The pool is not pleasant, too hot and walls have peeling paint. The gym is small and the exercise bikes are both broken; there is no rowing machine and no weights machine although there are some lifting bars, two running machines and two step machines. The a la carte restaurant/room service menu is simple but disappointing: expensive for what it is the cooking is not of a high standard: the cheese fettuccine was piping hot, but very stodgy. The gnocchi was unavailable and the curry bland. Oh and there is no business centre. This is definitely a hotel for those travelling on business who will spend little time in the hotel but want a comfortable room in which to sleep.

  • 4
    « Clean and central hotel »

    We were totally satisfied with our stay at BWP hotel. The check in and checkout were quick with no waste of time. The staff was quite cooperative. The rooms and bathrooms were clean. There was some clogging of water in shower area which needs to be addressed. Breakfast was decent and attached restaurants interesting. All in all good for business travellers and value for money. I would definetly recommend to friends and fellow travellers.

    4
    « Great Hotel »

    My company put me up in this great hotel while I was visiting Muscat. Rooms - Great size and lovely beds which I must state are really comfy. Didn't want to get up. Bathroom is of a nice size but the rainfall shower has to be the best part. Super clean which was great to see. Generally shower heads are full of mold or other interesting things but I was happy to see it was super clean! Major plus from my side. Hotel - Nicely laid out hotel! Easy access to rooms and lifts. Not 100% sold on the Starbucks in the lobby as it can be operated as a proper Starbucks which would be amazing. Location - not the most easiest to get to but when u do it is a treat.

    5
    « Excellent »

    This was my seventh trip to Muscat, but the first time in Best Western. I took the decision to try something for a change and I was not disappointed. The check-in was fast and smooth. The rooms were huge and very appropriately lit. Even the rest rooms were huge and well maintained. The staff was very nice and welcoming. I personally felt that the breakfast menu offered less options than other hotels, but whatever they offered was delicious. Even the room service was very good and very prompt. Overall, it was a very nice experience, especially for the kind of business trip I was in I would recommend this hotel everyone travelling to Muscat.

    2
    « Not recommended »

    Well Muscat is totally expensive but if you try book for value of money,I recommend you to book in Tulip or etc that are around . Reception are nice and helpful specially there is guy named RAJU! but management is really poor.my refrigerator was broke and nobody took care of it , there is no special room services available to the room,I did call reception about 3p.m and she just said no there is no food!! Wifi is good!! You will need to hire a care or take a taxi because nothing is around and for walking was too warm for me.

    4
    « Nice hotel; upper floors are noisy »

    We were on the seventh floor and our room was very noisy due to a generator on the roof. The friendly staff helpfully changed our room when we asked. Breakfasts were nice with lots of choice. It was easy to get taxis right outside the hotel.

    5
    « Best Western Muscat Oman »

    This hotel is great. The rooms are great for the Star Rating and the Service is good. The Breakfast and Lunch Buffet items could use some continue improvement, but overall really good. The location is fantastic.

    3
    « Value for money »

    Stayed here for a night on Friday with friends. Great little hotel, comfortable and clean and in a good location. Breakfast was a little poor but the coffee shop (Starbucks) was a winner and easy access in and around the city. Would recommend for a last minute trip like we did

    5
    « Say Thanks »

    I spent two weeks at Best Western Primer Muscat Hotel . I really liked this place! I liked atmosphere of the hotel! Room and service was excellent . I want to say thanks for Iveta and Charalene (guest relations executive) for there help thay were very friendly and tried to help me every time and thanks also for Raju for help every time

    4
    « Good business hotel »

    Despite being small, the rooms are clean and comfortable. The breakfast menu was basic but there is a Starbucks and a nice concept restaurant downstairs Service was good and the staff were generally friendly. I would stay here again. The hotel is not on the main road so not all the taxis can find it easily.

    3
    « Above average! »

    The room was spacious with great bed to sleep on. The location is 30 minutes drive from Airport and not too far from city centre. It's 10 minutes drive to one of the biggest mall in Muscat, Oman Avenue Mall, and about 20 minutes to the traditional market, Muttrah souq. The staffs were very friendly. A filipino lady received us and she gave us late check out as well. Before arriving I made a last minute call for a car pick up and they did it perfectly. Small restaurant on the side served good food. The bigger one served business lunch (buffet) with decent rate. Wifi was free and worked fine.

  • 2
    « Very Average »

    Muscat is a beautiful place and we did not need much in terms accommodation. When we got there the the king size rooms we requested were not available and we got singles instead. Our room was cleaned only at 4pm which is the time you get back from your day out and need to get cleaned up. Try not to stay near the elevator as the locking mechanism makes a lot of noise. Breakfast was good nothing special and all in all just a very very average stay

    4
    « Nice hotel, friendly staff »

    I enjoyed my stay in this hotel. The rooms are nice, spacious enough but not huge.The bathroom has shower, not bathtub, but this is not a problem. The hotel is nice, close to city center, staff is very friendly and courteous, always with a smile (thank you for that). Breakfast was good. The parking underground is a little bit tight, but you can park also in the street. I would recommend this hotel for short stays. Will definitely stay there again.

    4
    « Comfortable place in the heart of Muscat »

    Good rooms which are pretty spacious. Fortunately internet connectivity is very good in rooms. Breakfast is fine though with a limited selection. There are some good restaurants in the vicinity so eating out wouldn't be a problem. Bathrooms are very clean though slippery possibly due to an overuse of detergent or cleaners. Well maintained place probably because it's reasonably new.

    4
    « Hotel stay feedback »

    I have stayed at BW Premier Muscat .My over stay was satisfactory .Except for the Fitness club i advise to keep few Yoga Mats for the floor exercise in the Fitness club. Rest my over all experience was very good .

 

Getting to the hotel ...

All directions
·From: Muscat International Airport. Take the Sultan Qaboos Highway from the airport heading in the direction of Muscat. After 13 kilometers take the right hand turn just before the Gubbrah Roundabout Flyover. After 500 meters, turn left at the first traffic lights (next door to Grand Mall) onto Dowhat Al Adab Street. After two kilometers turn left at the second roundabout (Al Khuwair Roundabout). After 100 meters take the first right which is the slip road for Dowhat Al Adab Street. The BEST WESTERN PREMIER Muscat is 800 meters along this slip road, on the left hand side. ·From: Dubai and Sohar. Take the divided highway heading towards the Muscat Expressway. After five kilometers, at the fi...

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