BEST WESTERN Moreno Hotel & Suites,  Moreno Valley

4.0/5  - based on 348 guest reviews.
24840 Elder Avenue, 92557-7300, Moreno Valley, United States - See map
+1 951 924 4546 +1 951 247 9337

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> Room 1

1 adult

 

Hotel advantages

  • Free parking
    Free parking
  • Outdoor pool
    Outdoor pool
TripAdvisor Traveler Rating
based on 348 traveler reviews
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Choose this cozy Moreno Valley hotel and delight in being near area attractions and businesses, while enjoying accommodations that feel just like home. Guests can expect many wonderful amenities - including a refrigerator, a microwave, a coffeemaker, cable satellite television with HBO®, a desk and high-speed Internet access - in each well-appointed and clean room at this Moreno Valley hotel. Before you head out for the day, get the fuel you need with a complimentary full breakfast that includes Belgian waffles, sausage, eggs, build-your-own breakfast burritos and more. Those traveling on business can enjoy making the most of their trip, as March Air Force Base, Riverside Regional Medical Center, Loma Linda Hospital, Ben Clark Training Center and Riverside Community College are conveniently located near this Moreno Valley, CA hotel. You can also take business to the greens, as Moreno Valley Ranch Golf Course is just four miles from this hotel near Riverside. Traveling is also easy and stress-free - Ontario International Airport is only 20 miles away. Delight in the local charm at many area events, including Escape from Wonderland, National Orange Show, Stage Coach Music Festival, Coachella Music Festival and many local sports tournaments. Or, experience the thrill of visiting Perris Auto Speedway for races and Big Horn Canyon Ranch for exotic hunting. We're also near Casino Morango, Pharaohs Lost Kingdom, Ontario Mills Mall, Raging Waters Waterpark and Big Bear Ski Area. Have a culinary craving? There are 14 restaurants within a two-mile radius of this Moreno Valley hotel. You'll get even more value out of your stay with many other on-site amenities. Guests can also enjoy an outdoor pool, an outdoor spa, guest laundry, a business center, an exercise facility, a central garden courtyard and free parking. For an extraordinary trip to Moreno Valley, make a reservation at the BEST WESTERN Moreno Hotel & Suites today. Enjoy your stay.

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Room 1

Guest reviews


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based on 348 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
158
Verygood
 
89
Medium
 
53
Poor
 
23
Horrible
 
25
Business Business 73
Couples Couples 72
Family Family 117
Friends getaway Friends getaway 35
Solo travel Solo travel 30
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Moreno Hotel & Suites,Moreno Valley
  • 5
    « large room, comfortable bed »

    The bed was very comfortable. Traffic noise was loud but bearable even with the patio door open. Staff was super friendly.There was a faint smell of tobacco smoke in the room but it wasn't too bad. Temperature control was by heat pumps which I like- quiet and efficient.

    2
    « Beautiful building, neat architecture , horrible noise »

    This is a beautiful hotel, easy to get to as close to lots of things to do. Overall this may seem like an great value, but if noise is an issue for you go somewhere else. The freeway is literally right outside the hotel and it sounds like a racetrack with cars flying by all day and night. To make it even better you can hear everyone moving outside the room. If you are a light sleeper or if you want a comfortable bed go elsewhere. If you want an affordable room in a cool looking building stay here. Pros Easy access Ample parking Big rooms Nice TV Nice pool area Friendly staff Breakfast Secure balcony Affordable Cons Tiny pillows Freeway noise is HORRIBLE Can feel the springs in the bed Can hear everything happening outside the room

    5
    « Excellent Moreno Valley Hotel »

    Excellent hotel, good location. Felt safe. Good breakfast with hot food. Staff friendly and helpful. Plenty of car parking. Nice comfy bed. Good clean room. Good restaurants close by. Will stay there again.

    4
    « Very Nice Hotel / Weird Rules »

    We had requested early check in, but when we arrived, we were told we could not check in till 3pm. It's a fairly large hotel & there were very few cars in the parking lot. I noticed a list of "rules" at the front desk & one being that there's an hourly charge for early check in or late check out!!!!!?? The hotel was quite nice, clean, & seemed fairly new, so that was a huge plus for us! As for the brfst, I kinda felt like we were in a lock-down situation. We had to get tickets from the front desk, to enter the room. The brfst was par for a hotel brfst & met our needs just fine. There were signs hanging that said guests were not allowed to take brfst out of that room. There was a lovely courtyard, & pool area with tables & chairs, but apparently they can't be used for brfst....nor can guests take brfst to their room. The cleanliness & newness of the hotel probably out ranked the silly rules. And the price was fair in comparison.

    5
    « Very Nice Hotel! »

    Very friendly staff. Excellent Breakfast, beautiful decor. Beds were awesome. Very comfortable. They keep area and bedding very clean. Beautiful park like setting, clean pool. Washer and dryer to do your wash.

    3
    « An example of one problem killing all the benefits »

    Everything about this hotel was fine, even good, except the powerful and objectionable smell in the room of baby powder. It was so bad I sneezed when going into the room. The office did offer to switch my room, but I figured if I left the sliding door open while I went to teach my class, it would air out. It didn't. It's hard for me to believe that I'm the first one to complain of this. Maybe they were trying to cover up a cigarette smoke smell in that particular room. I will stay at the hotel again but next time I will ask to smell the room first.

    2
    « Looks great but dont be Fooled!! »

    Being jet lagged went to room and they were painting the floor. Second room AC did not work. Front desk staff was running around to fix problems that someone else should do. Next party noise forced me to call the front desk at 2 AM. AC is over 30 years old with a turn knob that they ask you to keep at 72 degrees so it does not freeze up. Blows cold then turns off until it heats up then comes back on again. Tried to talk to a housekeeper that could not speak English and a maintenance man that could not speak English. If a problem arose don't know how they would communicate to guest. Place looks great but has many problems. Over priced for quality of rooms condition. Walls were so thin i could hear snoring from next door. Sorry to say but its a makeup on a pig status. More of a cheap motel than a hotel. Overheard lower prices given for rooms with AC problems. Definitely not worth the money. Hot tub was cloudy and pool was always full of noisy kids. Could not imaging staying more than one night

    3
    « negative »

    Small, tiny voiced night clerk could not quiet noisy guests in hot tub at 2 a.m., she called security who did not show up.....3 nights out of 6. Hire someone named Bubba who understands..."Bubba, stop them"

    4
    « Good Stay »

    Booked last minute for a weekend getaway. Excellent Hotel, easy access off the freeway. Clean, comfortable with Huge, Spacious rooms. Price was great compared to other hotels in the area. Will stay here again. Recommended.

    4
    « Comfortable and Clean »

    I needed a hotel room for just one night for a business trip. Since I am just getting started on this business venture and am on a budget I chose this hotel. Overall I was satisfied with these accommodations. The room was clean and I felt safe on the premises. There was nothing fancy about the room or premises but it worked for one night.

  • 4
    « Nice and clean »

    I use to live in Riverside, I've moved out of state, so when we come to town we always stay here. The front desk staff are always nice, friendly and helpful. There are places to eat that ate close to the hotel.

    3
    « Could be better »

    This was my third stay at this property because I have family in the area. The property seems to improve one time and fall behind the next. The room was acceptably clean and everything worked. The bed was fairly comfortable. The Wi-Fi was so hit and miss I gave up trying to use it. The quality of the towels has deteriorated; they were thin and cheap feeling.The smell of marijuana was very strong in the elevator and other areas and I had some noisy neighbors on all sides. With earplugs and the AC turned up, I got a relatively good nights sleep but I was exhausted from a long trip. I might give this place one more chance but another stay like this one and I'll be looking at another property. All in all I wasn't impressed with this being a Best Western property.

    4
    « Modest and Clean »

    Three groups of our family members stayed here when we came to town for a college graduation. The hotel is modest and very clean. I stayed on the side closest to the freeway, but noise doesn't bother me.

    3
    « Nice on the outside but nothing special really »

    Avoid the rooms facing the freeway, unless you can tolerate high-performance engines accelerating up the on-ramp all night. TV channel selection is terrible and reception is poor on most of them. Think snowy, unwatchable pictures. If you want to watch a sports broadcast on ESPN, PAC-12, FS1, or any other such sports channel, go to a bar because this hotel will not offer them. Breakfast room is spacious but the selection of items is mediocre; no meat items, sausage gravy, etc. The pool-side door to the lobby is locked all the time unless you have a key and even that won't work between 10:00 PM and 6:00 AM because of "security". Place is well-kept and clean, and parking is adequate. However upper floor rooms can be a hike from the nearest elevator, although there are stairs between.

    4
    « Nice room and grounds »

    We stayed here 2 nights on the downhill leg of a 4-week road trip because it was conveniently located close to family, an appointment, and Temecula Wine Country. The room was large and clean with a nice balcony, but since there were no chairs on the balcony, we didn't really spend time out there. We loved the tall shower head, but did not love having to wait at least 5 minutes for the hot water. The breakfast was unremarkable - processed egg patties, sausage, and potato triangles that were cold and soggy. We ate at a local restaurant the next morning. Overall it was a good experience. Just don't count on the hot breakfast being wonderful MN

    1
    « smelly room »

    horrible smell in the room and sticky carpets. Never again! This is not a place to go if any other choices are available. Good luck if you think this is a bargain. You get what you pay for and this cost way more than it is worth

    2
    « Thin walls and banging doors »

    Tear it down and rebuild. Walls are too thin. Neighbors slammed their door repeatedly between 11 p.m. and 1 am and didn't stop until we called the front desk. In the morning at 5:30, when guest above us started walking around their room, the walls and ceiling were creaking and cracking and woke us up. We had about 4 hours sleep. The front desk didn't seem to care about our lack of sleep.

    5
    « The Hotel in a whole »

    The stay at the hotel was a great choice the room is great for the price and is a very nice look to the property. We only stayed 1 night we just may have to go back and stay for more nights. The view from the room is very nice as well.

    5
    « Best Western Moreno Valley »

    We stayed at this hotel as we wanted to go to the March Air Museum. It turned out to be one of the best hotels of our trip and great value for money. Fantastic design and a Taco Bell right across the road!

    5
    « My stays at Best Western MV »

    All of my stays at this hotel have always been pleasurable and enjoyable! The staff is always friendly and very helpful to me. They always go above and beyond to my my stays extremely enjoyable.. I recommend friends and family to stay there when visiting the city...

  • 3
    « Nice exterior, uncomfortable bed »

    The lobby, the grounds and the rooms all looked nice. The staff was friendly. The breakfast was very plain. The coffee was terribly weak. The internet constantly disconnected. The bed felt like I was sleeping on plywood.

    5
    « Nice rooms and people! »

    We stopped here because we were too tired to go on. From the moment we walked in we felt welcomed both by the front desk and the decor. We had a nice, clean, big room on the second floor. Certainly very comfortable. We were traveling with some expensive bicycles and there was ample space to bring them up. We put them on the balcony. The only draw back, if there was any, was that our room was three steps up down the hall from the elevator. Not a problem for us but if you have lots of luggage (or bikes!) the luggage trolley will not go up the steps. We did not ask to change. Breakfast was adequate albeit very busy (not a fault of the hotel). The breakfast attendant was working very hard to keep up. The pool and spa looked inviting but we did not make use of them. All in in all apleasent stay. So much so we plan to stay here again on our way back.

    4
    « Nice Hotel »

    Nice hotel with clean rooms. Great customer service from all the employees. Very nice breakfast every morning with quite a few choices to choose from. I think all the rooms have a little balcony where you can sit and enjoy the weather.

    4
    « Best Western Moreno Valley, CA »

    My wife and I have used this hotel a number of times while visiting our granddaughter and her family in Moreno Valley. We find it to be a very pleasant and convenient place to stay while visiting the area. Rooms are very clean and overall well maintained; and we can get a two room suite for little more than an average room would cost. We recommend it for anyone staying in the area.

    5
    « Awesome Rooms!! »

    I stayed at Best Western in Moreno Valley and I must say it was truly everything I look for in a stay!!! I travel and stay in a different location every night and this BW is in my top 5!! Keep up the good work and you will continue to get return customers like myself!

    5
    « Spacious room, nice common areas »

    We spent one night here and it was great. The hotel is right off the freeway so easy to access if you are are just passing through, which we were. Our room was very big and clean and the bed was comfortable. We heard a few noises from the room next door but nothing major and despite the hotel's proximity to the freeway we didn't hear any noise from that (our room was located around the back, which helped). The best part of the hotel is the common areas, which were much nicer than I would expect for the price. A relatively large pool and hot tub with lots of palm trees and pretty landscaping. I felt like we were staying in a much more expensive hotel! The complimentary breakfast was fine, lots of hot and cold options and the breakfast room attendant was prompt in refilling things. All of the staff we dealt with was friendly and helpful. All in all, this hotel was a welcome stop on a long CA road trip.

    4
    « Nice Place »

    Nice sized rooms, comfortable beds, rooms clean, breakfast average. Staff pleasant. Easy access to the highway. Lots of restaurants surrounding and other places-gas, drug store, and grocery. Pool was cold, but clean. Hot tub was wonderful.

    5
    « Best hotel on the planet »

    Best western moreno valley is the best hotel I have stayed at. The rooms are so spacious and very comfortable. The service is wonderful. The employees are very helpful. And they made sure all my need were met. I also enjoy the free breakfast. They have great selections and tastes great too. I feel at home when im at bestwestern moreno valley.

    5
    « Great Stay @ Moreno Valley BW »

    The Front Desk Agents and Housekeeper were helpful,nice and respectful. Had a Great stay there. The kids enjoyed the variety of food to choose from at breakfast and wifi had a strong signal. The best western is our go to hotel.

    5
    « Great Stay! »

    Pulling up to the hotel the outside was very nice, felt very welcoming. The outside is well lit and there is plenty of parking. Upon checking in, the girl at the front desk was super nice and explained everything perfectly. She really did make us feel at home. She did offer us our welcome package or points for being reward members. This was the first time we have ever been offered this. We are the one that always have to bring it up. I loved that about her and complimented her on that. Going to our room, the outside of the hotel near the pool felt like an oasis. The set up was great. Our room was spacious and we had a balcony! Plenty of room for just my husband and I to enjoy our stay. The a/c worked great and the bathroom was big enough for two people to share. Breakfast in the morning was delicious. The food kept on coming and there was never a time when we had to wait for eggs or sausage. Overall our stay was wonderful and this Best Western, by far, has been one of the nicest ones we've stayed at. Will definitely stay here again when we're in the area.

  • 5
    « General manager »

    Wow, what a wonderful place. Alex was so nice at the front desk. She was helpful and so friendly. Will recommend to all of Vegas family visiting So Cal. The Hotel was clean and inviting. Nice pool and spa areas. The breakfast was nice and on the weekend had extended hours. Thanks again Alex for making our stay amazing!!!

    5
    « Great Experience »

    So we needed a hotel to stay at for a color guard competition in Riverside. And so I was searching hotels and I came across this Best Western on TripAdvisor. And the price was well within our $150 dollar range. So we booked it. When it came time to the check-in we were busy so they personally called us and asked if we were still coming to check in because they have sold out that night. And we said yes, so they then made sure to reserve the room for us. We got there later that night and check in was simple and easy. Super fast. We got the 3rd floor. And our room was very nice. And clean as well. Bathroom was clean and stocked up a lot. The bed was pretty comfy and the pillows were feather pillows. A Convenience was that it was close by the freeway. And gas stations. We then had the complimentary breakfast which was pretty good. Simple stuff for quick on the road people. Wide variety of foods though. Then we checked out that next day and the check out was simple and quick. Overall was a simple stay but great service and hospitality by the employees.

    2
    « Would not stay here again »

    I stayed here for two days for a business trip, I will not be going back. The exterior of hotel was nice, however interior not so much. My room smelled of urine, during my second day there the housekeeper obviously was bleeding while cleaning my room and I had blood on bath mat as well as bath towel, gross. There was heavy foot traffic all night long in the room next to me, seemed very suspicious as I could hear high heels going in and out non stop. Also some of my lovely neighbors were smoking weed that was coming through my vents. Can't forget the dueling sex marathon that was going on the second night. Both rooms beside me and the one above me were going at it loudly, then I got the pleasure of listening to a post coitus domestic altercation involving the room next to me. Not a pleasant stay, would not recommend. Unless you want a front seat to the next Jerry Springer.

    5
    « Awesome Hotel »

    This hotel is such a great place for the price. They actually have a full hot breakfast included. I made a stop here because we were driving all day and Alex was so nice and gave me good restaurant suggestions that were nearby. Would definitely come back.

    5
    « Perfect!! »

    The hotel was beautiful, well kept, the rooms were very clean and nice. The beds were comfortable, and the service was above excellent! A perfect vacation made possible by Best Western Moreno Valley Suites.

    3
    « Wouldn't Be My First Choice »

    The room smelled very badly of mold/mildew, bathtub paint was flaking so bad it fell into my bath water, internet kept logging me off the high speed connection, breakfast was nearly all gone and never refilled even though serving was until 9am and I ate at 750am. Staff was pretty friendly, but would not recommend to a friend nor stay at this location again.

    5
    « Very pleasant stay! »

    We had a great stay, we were in a king suite with living room and a king bed. The restroom was very tidy. Although we were next to a freeway it was over all quiet. The staff was very courteous and helpful, and our room was clean. All for a low price, and near the flight museum, 20 minutes from lake perris. We were very pleased, and would recommend.

    5
    « great stay »

    We pull in there at about 4 o'clock to find a room for the night and was very pleased at the way the girl handled our situation. She was very accommodating and helped us find a good place to walk down for supper. Would definitely go back there.

    3
    « Bad Stay »

    This hotel did not give me the service that I had come to love. Alex is the worst. She was rude and unaccommodating. If you thought her attitude represented their service, you were wrong. The stay was excellent. I don't understand why they would have someone like her represent their brand.

    5
    « Great value and beautiful hotel! »

    Quiet location near all amenities. Older property beautifully redone with beautiful furnishings and grounds with lovely courtyards and lush landscaping. Breakfast is terrific and the price is a bargain. Less than half of similar properties in the area.

  • 5
    « Nice place to stay »

    The hotel is in a great location. Friendly staff. Had issues with the rooms a/c unit. Front desk clerk resolved the issue. Nice pool and patio area ............................................... Stayed one night. Restaurants close by and some on walking distance.

    5
    « Best time ever »

    I love the amenities and the staff is very pleasant and helpful, Best Western is the absolute best. I would definitely stay here again, I love the view from the balcony and the fact that there are many restaurants to choose from in the area. The rooms are so comfortable and I feel like staying there forever because it's a great experience.

    5
    « great hotel »

    This is a clean hotel that offers one of the best prices for this area. The staff is awesome and it is in a good location offering many dinning options for a seasoned road warrior. It is conveniently located along the freeway, but you don't get the traffic noise.

    5
    « Clean, quiet and close freeway »

    Staff was friendly, and efficient. Room was clean, smelled great! Most of all got a great rate! Located close to freeway and other amenities. I will continue to be a return customer of this brand as long as they keep up the great work!! Highly recommended!!

    4
    « Good place »

    Good place to stay (clean rooms, friendly staff, Nice breakfast). Nice location if you are going from San Diego to Las Vegas. There is a pool but we didn't try it (we were in January). Good rate quality/price. We were 4 in one room, the twin beds were not king sized but it was ok for the night.

    5
    « Satisfied »

    The location is near shops, restaurants and the freeway. Clean and comfortable. I would patronize again. The staff was friendly as well. The rate was reasonable as well. Nothing negative to say about this location.

    5
    « Relaxing!! »

    BW is my first choice for a good night's sleep, after a long week at work. The staff at BW MoVal are very professional and respectful to their guests. On a recent stay, our representative Cynthia, gave us a great deal on a king suite for a fraction of what we pay at other hotels. She was very welcoming, making us feel appreciative of our business. The rooms are clean, comfortable and relaxing. We stay at many hotels around the country, and very few are as inviting to stay in as this one for us. Great Atmosphere!

    5
    « Back again »

    i have stayed at this property before and truly enjoy staying here. the staff is great!! Thanks again to Maria and all the crew at this hotel. I have passed other hotels sometimes closer to where i need to work because of the great customer service i receive here. i highly recommend this property and will be back again.

    5
    « there almost like family. »

    ive stayed there several times & i love it. the price is reasonable the staff is friendly & willing to do what ever they can to accomandate ur stay. love the gym breakfast spacious rooms as well as clean. there perfect.

    4
    « Noisy by the highway »

    We had a suite facing the highway which was very noisy at night. The suite was good, but can't understand why there is the door missing between the living room and the bedroom? It's called studio, not suite. Walls were tiny, we got noise from both side. The looks of the building inside is great. The maid forget to clean our room until 4 PM, when we called the front desk. When they came, they forget to give us enough towels. Everything else that not mentioned, was good.

  • 4
    « Nice »

    Nice hotel. Hardwood floors which always seem cleaner to me but colder. We needed 2 beds because we had our granddaughter and the beds were small, doubles. Other than that we enjoyed our stay. Staff was very helpful. Breakfast average.

    5
    « Fantastic Value »

    My room (3rd floor) was spacious, clean and inviting. The bed was excellent. Check in was quick and efficient. Plenty of room out front to park many big rigs on the dead end street. Hotel is right off the 60 Freeway. There was a nice pool and an outdoor area although it was very cold so I didn't get to enjoy them. The breakfast area looked big but I left before breakfast started. This was really good value and for sure I stay there again.

    3
    « Okay Stay, Okay Service »

    Attempted to check in 15 minutes early into the hotel and was turned away. When I returned 15 minutes later the same lady acted like she never met me, very weird. The room was very basic and smelled of cigarette smoke. I asked if it was a non-smoking room, but it was pretty obvious someone has smoked in or near the room. It was only a one night stay so I just stuck with it.

    5
    « Excellent Staff »

    They went far beyond expected to help me with my needs. My phone charger broke and they lent me theirs and helped me with the hotel computer and printing. Breakfast area was large and friendly. The hotel condition was better than expected as well.

    5
    « Great visit »

    We had family staying in nearby Banning, so we grabbed this hotel in the middle of the week for a quick overnighter to see them. The hotel was in great condition! It has an outdoor pool and hot tub with areas to sit in a central area. The rooms were very clean and comfortable. The breakfast area was like a small restaurant setting with the typical best western breakfast (waffle maker, eggs, sausage, choice of fruits, cereals, juices, etc.) But what was unique is that the lady running the area actually came to our table to refill our coffees and make conversation. This is the first Best Western that we had table service for the breakfast! A must check out if you are passing through this area.

    5
    « Clean & Comfortable Room »

    This was our 1st stay at the Best Western in Moreno Valley, CA. The room was clean and the bed was very comfortable. Breakfast is offered with eggs, sausage, hot coffee, juices, waffles, yogurts, fresh apples & bananas. Hotel is close to highway 60.

    3
    « decent place »

    staff was more than happy to do their job ,made extra effort to please guests . TV was awful ,internet spotty,was told some rooms suffer service because of location in hotel .suite set-up is odd,sink in bedroom ?staff is great and willing to help anyway they can.

    5
    « Best Western/Excellent visit »

    Someone recommended this Hotel to me, I hesitated because you were not located in Riverside. I had a house fire which left me and my family homeless, so I've been in Hotels for 21 days, but can no longer afford them. I loved it here so much I wish I would have been here the full 21 days. I wish the bed's were bigger, that's all, and I had a stuffed sink that I didn't report because It was late, and I forgot to the next day. In all it was an excellent Hotel.

    2
    « Rooms are uncomfortable »

    If you are looking for a very inexpensive stay, this would be the hotel to pick, but comfortable it is not. The heater is loud, the rooms are not spacious, the towels are not fluffy and their lotions are cheap.

    3
    « Dont Check Out Before you Eat Breakfast »

    The hotel was clean, with a nice apprearance. Due to my extensive travel to many different locations during my trip, my credit card company went to checkout prior to eating breakfast requested a confirmation that I was staying at this hotel when I checkouted out at the front desk. 9am was the deadline for breakfast. I went to the front desk with plenty of time to check out and still be able to eat breakfast. Due to the credit card issue, it was 3 minutes after 9 when I finally got checked out. The front desk said they were sorry but I had missed breakfast. Very poor customer service as they knew that I was there in plenty of time to check out and still be able to eat if there had not been the issue with the credit card company wanting to confirm that there was no fraud on my credit card.

  • 3
    « Okay place, if it's your only option. »

    Checked in on the 31st with my bf. The area feels kind of sketchy on the outside, but we didn't run into any unsavory characters, so that's good. There are a few fast food joints nearby, gas stations and a Stater Bros so it's convenient. The Moreno Valley Mall is about 9 mins. away, and we chose this hotel to be close to an event we were planning to go to that night. Checking in was super slow, but it was NYE and there were a lot of people in line, so I guess it's understandable. It seemed to be a popular place for the younger crowd. Staff was courteous and friendly during check in. The courtyard and pool area was nice. The room itself was okay. It was renovated and generally clean, but nothing special. Our room had that old dusty musty smell. Carpet felt crunchy and gross, so you might want to keep your socks on. Bed was not the softest, but it was okay for the 2 nights we stayed. There was no TV guide channel so we had to manually scroll through. You get HBO 1 and 2, but there were 24 channels and half the channels were snowy and unclear, or didn't show anything at all. It was slightly annoying as we love to watch movies in bed. We called the front desk and they offered to discount our stay, as we would have stayed somewhere else had we known. Hotel has free wifi and morning breakfast, which we didn't care to check out. All in all, it was an okay stay for 2 nights. However, we've definitely stayed in nicer hotels that were cheaper or in similar price range as this, so for the price, can't say we'll ever stay here again.

    5
    « Must Stay Here »

    This hotel in Moreno Valley is one of the BEST Best Western Hotels I have ever stayed. The Staff/Employee's are wonderful. The hotel rooms, lobby, the grounds are very clean. My husband & I love to use the spa here. I will keep coming back to this hotel to get away. THANK YOU

    4
    « Good Room, The noise though »

    The outside of the Best Western is very nice. The cobblestone drive adds a nice touch, and there are decent accents around the hotel to make it feel more like a resort. My room had a nice living area and a fairly comfortable bed. Everything was clean. The only down side was I had one of the rooms across from the ice machine and the outside wall was not well insulated. Also the heater in the room made a loud clicking noise whenever it turned off for just a few minutes. Other than that I enjoyed my stay.

    3
    « Thin walls didn't allow for a peaceful stay »

    I had reserved two rooms...one was a standard double and the other was a suite. Both rooms were satisfactory, however, the walls are so thin that we could hear people walking in the rooms above, and children running in the hallways . People smoking in the outside corridors were also a problem because the smoke filtered through to my room.

    4
    « Spectecular pizza in Moreno Valley »

    We happened on Moreno Valley through circumstances beyond our control. The hotel experience was nothing short of good clean comfort, synonymous with Best Western. Rather than going to one of the national chain restaurants we stumbled onto the Chicago Pasta House on Sunnymead Blvd ... a must for deep dish pizza lovers. ONE OF A KIND! I'll go out of my way to experience this place again.

    1
    « Sketchy neighborhood »

    Came here on business and as I pulled in from the nearby town I instantly felt a bit off. The area is covered in garbage and transients are walking around. The welcome lobby was barren but the woman at the front was accomadating. I felt really uncomfortable here (re: petite female traveling alone). I made the choice to move my car to another location because a client was smoking off of his balcony asking me if I wanted to buy lasers (which is not a comment on the hotel, just the clientele). Regardless, I stayed and spent the night. Outside noise wasn't an issue but the noise from upstairs was horrible. I slept at most four hours due to the sound through the ceiling. Typical sparse breakfast: coffee, yogurt, waffles, bagel, fruit. Accessible wifi. Good amenities. Leaky iron. Bottom line: Wouldn't come back. I had an awful night's sleep and felt unsafe although nothing happened.

    3
    « Nice looking hotel but!! »

    I would have given this hotel a 5 star if it wasn't for a few things from the outside it's a beautiful looking hotel, the room was spacious quiet and had everything I wanted but the bed was rock hard no comfort what so ever the internet was very poor could be because a full house here. the alarm clock i had to unplug because of some weird sound coming from it with the volume turned off the mini fridge sucked didn't keep everything cold and the dresser drawers at least the top one wouldn't keep close and finally the air conditioning sucks it will not go below 72 which is preset keeping the room way to warm.

    3
    « Best Western Moreno Valley, CA »

    Convenient property just off I-60 east of I-215 surrounded by fast food purveyors and B-list strip-mall businesses. Some freeway noise on the south of the building. Breakfast started @ 6AM and was sufficient.

    4
    « Worst slab I ever slept on »

    Everything clean, orderly, breakfast decent, very nice property. I have a lousy back and after the first night I moved down the street for 3 nights as the mattress was the hardest I have ever slept on. If you like a really hard mattress you will be in good shape here

    4
    « Nice 3 story hotel »

    I came down fron San Simeon to riverside to have dinner with some friends at 5-6PM. Thanks to the MUD slides closing the interstate 5 and sr 58 I got to the hotel at 1:45AM. Upset, frazzled and in desperate need of a blood pressure pill. The lady behind the counter was one of the most pleasant people to meet. When we got to our room I was surprised, it was huge. We had a king sized bed (quite comfortable) but there was enough room to put another king sized bed with plenty of room left over. The bathroom was clean, if you don't have a clean bathroom there is something wrong with the place. Instead of going out to dinner with my friends we went out to breakfast, so I can not comment on the free buffet. My room faced the court yard and pool, very well landscaped, the rooms facing out had a small veranda. This appears to be a nice 3 story hotel, unfortunately I did not spend too much time there to form much of an opinion (in at 1:45AM out at 8:AM). It seems to be quite some distance from the beaches and other LA entertainment spots. My friends live in Riverside and this was the closest nicest hotel. Now that my friends have moved to Riverside when I go to visit them I'll stay here and my next review will be a bit more in-depth.

  • 3
    « Not very user friendly entrances. »

    Upon arriving front desk attendant Sandy came out of the back room with a horrible frown on her face . I guess we were bothering her while she was on a private phone call. Thank goodness other employees were much friendlier. Rooms were fine but a lot of sketchy characters stay here. Internet barely worked in our room. Air conditioner cannot be turned lower than 72 degrees. The door handle for our room was so difficult to open that after a week of staying there I have to wear a wrist wrap. I am definitely not that weak so I sure feel sorry for the average female staying there. The best thing I liked about it was that you couldn't hear noise or people in the next room. A definite plus. Overall probably would not return.

    3
    « OK, but a little bit of a seedy vibe »

    Located right off the freeway, which makes it convenient, but my first impressions were not the best. Saw a few unsavory characters in the neighborhood, close by the hotel. When I checked in, there was a total weirdo sitting there, just relaxing in the lobby. On top of that, there was a lady in her pajamas and house slippers, eating a slice of pizza and chewing like a cow. Once it was my turn, the phone rings and the front desk lady is getting a complaint about people smoking on the balcony and instead of waiting until she was done with me, she proceeded to call the perpetrators and starts arguing with them. It was fine for the night, but it had a really seedy vibe.

    5
    « A truly relaxing stay »

    I love this location. It is convenient and well priced. Quiet and a great value for a quick get away.This is where my husband and I go for date night. Close to restaurants. Close to home. Rooms are clean and the decor is very pretty.

    3
    « Saved Money for an ok Hotel »

    The room was a tad warm b/c the staff stated that the in room AC units could not be dropped in temp any lower otherwise they'd freeze over. I highly doubted it being that it was July in Cali, but whatever. So it wasnt 70 like I wanted. Took me awhile longer to fall asleep due to this since it was 76. The morning breakfast was ok. Pretty Good for a lower end hotel: cereal, milk, juice, sausage patties, bagels with cream cheese, waffles, danishes, toast, muffins, and yogurt. Staff was friendly and flexible once we got to the front counter. They were overbooked for a family event so it took FOREVER to check in.

    5
    « Moreno Valley »

    I have stayed at this hotel multiple times and have never been disappointed. Alex and the staff there are very friendly and always helpful. i will be staying here again. I will be staying there again. Thanks again Alex.

    5
    « the bestwestern is my favorite hotel »

    i help people out when no one or anyone is around i love the bed the showers are awesome and the view is cool u have a lot of fast food places near you theres dds the cheapest clothing store i love this hotel even though theres no bacon but the buffet is great

    4
    « You Get What You Pay For »

    In comparison to surrounding hotels/motels, you get what you pay for. The price is not too high, not too low therefore the rooms are pretty clean (although I must say, I've never cleaned a hotel room so I can't say whether 30 minutes is adequate time to clean a room but either the staff is rushed or could use better time management because there are things overlooked). As for breakfast, there could DEFINITELY be more variety and a working television for guests to watch the morning news. Other than that it's a pleasant stay. Wifi, suites with adjoining rooms, outdoor pool & jacuzzi, fitness room, business center (with 2 computers that actually work & a printer), easy-to-use rewards program, and great customer service. I first visited in 2014, and the service left much to be desired. I was so skeptical to return but had accumulated so many points through the rewards program that it was honestly the best choice. Upon my return Maria & Alex provided the customer service I expected from a place I chose to spend my money in. Maria is extremely accommodating and I've seen them both satisfy guests needs even when the lobby is full and the phone ringing. Any small complaints I have or help I need, they are more than willing to help. I'd definitely recommend this hotel.

    3
    « Check In Painful »

    The physical quality of the hotel was pretty good. The check in experience was excruciatingly slow. Room was adequately clean and pretty spacious. Breakfast was mediocre at best. There was no speedy checkout where the invoice was slipped under the door.

 

Getting to the hotel ...

All directions
·From: Los Angeles/Riverside. Take the Perris Boulevard Exit. Turn left on Perris and travel one block and make a left turn on Elder Avenue. The BEST WESTERN Moreno Hotel & Suites is at the end of the cul-de-sac. ·From: Palm Springs/Phoenix. Take I-10 West. Merge onto Highway 60 West. Take the Perris Boulevard Exit. Turn Right on Perris and travel one block and make a left turn on Elder Avenue. The BEST WESTERN Moreno Hotel & Suites is at the end of the cul-de-sac. ·From: Temecula/San Diego. Take I-15 North to 215 Freeway North. Merge to Highway 60 East Exit Perris Boulevard turn left on Perris and travel one block and make a left turn on Elder Avenue. The BEST WESTERN Moreno Hotel & Suites ...

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